Information Technology Jobs 2026 (Now Hiring) – Smart Auto Apply
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Information Technology Support Specialist
Posted 4 weeks ago

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$65,000 - $75,000 / year
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Information Technology Director
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Information Technology, Manager
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$18+ / hour
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Adjunct Faculty - Information Technology Support
$47+ / hour
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Desktop Support Analyst, Information Technology, Full-Time, Days
$39 - $58 / hour
Posted 30+ days ago
Adjunct Faculty/ Part-Time Information Technology Support Itsp Instructor/ Comptia A+
$46+ / hour
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Client Technical Support Lead, Information Technology, Full-Time, Days
$45 - $67 / hour
Posted 30+ days ago
Senior Associate Information Security Consultant - Machine Learning & Agentic AI Solutions Lead For AML Technology
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Computer Science And Information Technology - Adjunct Instructor/Faculty
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Information Technology Support Specialist
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Overview
Job Description
- Assist with setup, facilitation and troubleshooting of instructor workstations, audio/visual equipment and software, and web conferencing systems to ensure a smooth experience for instructors.
- Provide basic technical support to faculty and students when connecting to web conferencing system to promote ease of system use.
- Assist with monitoring and assigning Information Technology HelpDesk tickets to maintain timely communication and execution.
- Respond to HelpDesk tickets related to Student Portal, Brightspace, and Student email password resets in a timely manner to promote a smooth and efficient end-user experience.
- Assist in scheduling, data projects, phone calls, and other administrative Information Technology tasks to promote efficiency in department operations.
- Model core organizational beliefs and values; communicate openly and effectively within and across departments. Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
- Utilize effective communication skills to present information accurately and clearly both internally and publicly.
- Participate in professional development activities that are aligned with University, departmental and individual goals.
- Maintain accurate and complete records as required by governing entities (DOE, TRACS, ABHE, etc.); file all physical and computerized reports, records, and other documents required.
- Attend and participate in staff meetings and serve on committees as required.
- Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
- Perform other related duties as assigned.
- Strong customer service aptitude.
- Proficient with Microsoft Office Suite, including Excel.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Ability to organize, multitask, prioritize and work under pressure
- Willingness to learn and follow IT procedures and guidelines.
- Ability to multi-task and meet deadlines/timeline requirements.
- Experience with MacOS and Windows-based devices (required)
- Basic troubleshooting skills with eagerness to grow technical knowledge
- Excellent interpersonal and communication skills.
- Criminal Background Verification
- FERPA
- Maintain emotional control under stress
- Lift up to 25 lbs.
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