1. Home
  2. »All Job Categories
  3. »Information Technology Jobs

Auto-apply to these information technology jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Encore logo
EncoreHonolulu, HI
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Services events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Consults with Venue Sales Leadership on sales strategies Participates in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to Encore in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the Company's Core Values. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Ensure Encore's D,E &I initiatives are implemented. Job Qualifications This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….) Bachelor's degree is preferred or equivalent experience 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner. Hospitality Financial Acumen Responsiveness Safety Conscious Ownership Communicates Effectively Professionalism Ensures Accountability Tech Savvy Instill Trust Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 3 weeks ago

PwC logo
PwCMilwaukee, WI

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism Modern Digital Enterprise Management Level Senior Manager Job Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Senior Manager specializing in Blockchain, you will play a pivotal role in aligning enterprise technology initiatives with long-term business objectives. In this strategic position, you will drive innovation and operational efficiency by providing expert advisory on blockchain integration alongside AI-driven solutions, software selection, technology strategy due diligence, and enterprise architecture. Your leadership will help shape IT investments that deliver sustainable growth and transform enterprise-wide operating models, positioning PwC and our clients at the forefront of emerging technology trends Within the Digital Product Management and Launch offering of Corporate Tech Strategy, you will lead the development and execution of launch strategies, business cases, and roadmaps for blockchain-enabled products. You will design operating models and functional structures that ensure seamless technical design, operations, and mobilization. Playing a key role in product strategy, market validation, and syndication efforts, you will help clients successfully bring innovative blockchain solutions to market and scale their impact through white labeling and tailored operating models. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Guide transformative programs through structured problem-solving approaches Secure timely delivery of projects while maintaining quality standards Leverage knowledge to influence strategic decisions within the organization Facilitate communication and alignment among stakeholders What You Must Have Bachelor's Degree At least 7 years of experience using technology to solve complex corporate technology strategy problems Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart Master's Degree in Business Administration preferred Certification(s) preferred: Certified Blockchain Expert (CBE) or Certified Blockchain Solution Architects (CBSA) Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Blockchain Skills Demonstrating in-depth expertise in blockchain and distributed ledger technologies, including strategy design, architecture oversight, and delivery leadership across enterprise and Web3 ecosystems Proven ability to lead large-scale blockchain programs from strategy through proof-of-concept to production deployment and across industries such as financial services, supply chain, and digital assets Understanding of smart contract architectures, interoperability standards, and integration with cloud, data, and security platforms Demonstrating experience advising C-suite leaders on blockchain-enabled business models, tokenization strategies, and ecosystem partnerships Knowledge of emerging blockchain trends (DeFi, tokenized assets, stablecoins, DAOs) and their regulatory, risk, and compliance implications Experience building business cases and ROI models that quantify blockchain's financial and operational value Experience developing high-performing teams through coaching, knowledge sharing, and recruiting blockchain talent to scale delivery capability Possessing executive presence with the ability to shape market perspectives, publish thought leadership, and influence client and alliance strategies Proven experience in stakeholder management and meeting facilitation Demonstrating ability in structured problem solving Knowledge of IT frameworks such as ITIL, COBIT, TOGAF Familiarity with modern capabilities like DevSecOps and cloud Understanding of artificial intelligence and disruptive technologies Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 5 days ago

B logo
BTIG, LLCNew York, NY

$160,000 - $190,000 / year

Job Purpose: BTIG is seeking an experienced and motivated Senior Software Developer to join the Technology department's Application Development group. Our team is dedicated to building high-quality, scalable, and secure software solutions that drive our business forward. The ideal candidate will possess strong skills in software development, communication, and systems design. As a Senior Software Developer, you will play a key role in developing and supporting software systems, gathering requirements, participating in code reviews, mentoring team members, and ensuring the successful delivery of projects. You will also contribute to the architecture and design of new systems, improve existing systems for performance and maintainability, and stay updated with the latest industry trends and technologies. This role focuses on end-to-end application development using modern cloud technologies, driving efficient workflows and automation throughout the software delivery lifecycle. Key responsibilities include developing and maintaining applications, implementing continuous integration pipelines, containerizing solutions, and ensuring robust testing and monitoring. You will collaborate closely with other technical teams to adopt new cloud-based technologies, streamline deployments, and deliver high-quality, reliable software that supports our organization's needs. The ideal candidate is passionate about building modern, efficient cloud applications and committed to operational excellence. As a dynamic team, we offer flexible remote work options that enable effective collaboration. Duties & Responsibilities: Design, develop, and deploy software solutions and systems. Ensure code quality and maintainability through code reviews, testing, and adherence to best practices. Support DevOps practices by implementing CI/CD pipelines, managing infrastructure as code, and monitoring deployments for reliability. Oversee the maintenance and support of existing software systems, ensuring they remain efficient, reliable, and secure. Mentor other members of the team, fostering a collaborative and productive work environment. Collaborate with cross-functional teams to define project requirements, scope, and deliverables. Quickly troubleshoot and resolve technical issues within necessary timelines. Participate in architectural discussions and contribute to the overall technical strategy. Develop and enforce best practices for system security, data protection, and software performance. Stay updated with the latest industry trends and technologies to drive innovation within the team. Requirements & Qualifications: Bachelor's degree or higher in a relevant field. Strong problem-solving skills and the ability to troubleshoot complex issues. Excellent communication and interpersonal skills. Experience in maintaining and supporting software systems post-deployment. Excellent understanding of software development methodologies, tools, and processes. Strong proficiency with C# and .NET Core. Extensive experience with SQL databases, particularly with SQL Server or PostgreSQL preferred. Important Notes: Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type No phone calls please, the applicant will be contacted within two weeks if successful About BTIG: BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm's core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs. The current estimated base salary range for this role is $160,000.00 - $190,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: https://www.btig.com/disclaimer.aspx .

Posted 30+ days ago

Wagner International LLC logo
Wagner International LLCAurora, CO

$77,496 - $106,201 / year

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan- Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans- 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union- Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Technology Support Manager is responsible for overseeing the field service operations of the Technology Products department, with a focus on supporting the sales and customer service of Trimble and Caterpillar technology solutions. This role embodies the company's commitment to collaboration and excellence, working as "One Professional Team." Primary duties include assuring that customer installations / repairs are performed with high customer satisfaction, technicians are fully utilized, and service revenue is maximized. Pay Range: $77,496.28 - $106,200.65 Annually Pay range is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ensures that technicians are effectively scheduled Manages service WIP to ensure work orders are closed in a timely manner with full revenue recognition Manages the vehicles associated with the department field service technicians Assure that warranty work orders are coded properly to maximize warranty recovery from OEMs Regularly communicate with customers regarding the status of their installation or repair Full responsibility for department financial statement and budgeting Assists service managers in making customer, dealer, and manufacturer policy-settlement decisions Create and coordinate training opportunities with vendors, WTI and WECO departments Organizes and supports all departments (Parts, Service, Sales and Rental) with their technology product needs Facilitates internal and external customer acceptance of these products by being a reliable source of information and support Define and strive to achieve service and training sales goals Supervision and direction of Technology Service Coordinator to ensure best in class field support Be a technical resource to Sales Specialists and assist them with creating accurate and complete customer quotes Other duties as assigned by manager Supervisory Responsibilities: Supervise the work of direct reports Approve and submit labor hours weekly Interview and hire for approved positions Provide ongoing performance feedback and conduct employee performance reviews Required Education and Experience: High School Diploma or GED Bachelor's Degree in Business or Engineering or an equivalent combination of education and experience 2+ years with CAT or Trimble and/or surveying companies 1+ years administrative/clerical experience 3+ years customer service experience 1+ years sales experience Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Squatting/Kneeling Ability to ascend/descend ladders, stairs, etc. Medium work that includes lifting and/or moving objects up to 32 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Ability to work independently and with minimal supervision Ability to work well under pressure Knowledge of Wagner Equipment Co.'s various departments' operating practices preferred Basic knowledge of Microsoft Word, Excel, and PowerPoint Basic knowledge of ET/SIS/SIS Web/STW Work Environment: Noise: Quiet Indoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Posted 30+ days ago

Krispy Kreme logo
Krispy KremeCharlotte, NC
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme's Senior Manager, Operations Technology will be crucial in continuing to build out our technology practice. This position will coordinate and support day-to-day development, testing and maintenance of the company's operational platforms. This includes solutions and services supporting our logistics, supply chain, manufacturing, demand & production planning, route management, and related functions. This is a hands-on leadership position which combines architecture, agile development, and a product mindset while also focusing on exceptional execution, business collaboration, and working with a team of multi-disciplined technologists. A TASTE OF WHAT YOU WILL BE DOING: Leadership Provide technical direction and industry best practices for operational systems Be a thought leader, solving business challenges through technology while aiming to reduce overall cost and accelerate speed to market Collaborate closely with technology leaders in Infrastructure & Security, Corporate Functions & Data, as well as Shop/Retail Solutions to ensure alignment and seamless integration across the broader technology landscape Business Partnership Daily teamwork with Operations, Logistics, Production Planning, and Manufacturing Ownership of external vendor relationships required to provide operational solutions, platforms, and meet critical commercial needs Build and maintain strong relationships with business partners and stakeholders to understand their needs and deliver solutions which support their objectives Product Mindset Think and act like an owner of your technology portfolio Be an advocate for optimization, assisting the team in capabilities prioritization, business results measurement (defining and delivering outcomes) while leveraging data driven decision making Drive continuous improvement and innovation for back-of-house processes and technologies to enhance operational efficiency and effectiveness Solution Delivery Maintain high standards for predictable, consistent solution delivery Provide ongoing analytical and technical support of current platforms and related integrations Ensure the reliability, scalability, and security of all operational technology platforms Technical Proficient with both commercial & custom developed operations technology Highly skilled at building enterprise APIs and high-availability architectures Experience leading critical systems (including logistics platforms and product manufacturing/planning) Familiarity with modern software development tools and cloud environments YOUR RECIPE FOR SUCCESS: Four-year degree in information technology, computer science, MIS or other related field 8+ years' experience leading complex technology and architecture initiatives 4+ years' experience working with back-of-house systems, operations platforms and related technology solutions Ability to think strategically and execute tactically Proactively and effectively communicate cross-functionally Demonstrated people leadership experience Highly adaptable and willing to work through ambiguity, exhibit a growth mindset and consistently deliver technical and business outcomes Experience in supporting retail, CPG and/or the QSR industry is preferred, but not required The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS: Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan Generous PTO Plan Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at www.kkbenefits.com WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: o Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. o Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: o At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. o In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. o In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: o We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. o We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.

Posted 3 weeks ago

ECPI University logo
ECPI UniversityRichmond, VA
This position will work at ECPI University's Richmond, VA campus located at 2809 Emerywood Parkway. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education. Benefits of Employment ECPI University provides comprehensive benefits, some of which are highlighted below: Tuition scholarship program available to employees and their immediate family members after 90 days of employment Competitive compensation and medical/dental benefit plans 401(k) participation with possible employer contributions We are seeking Surgical Tech professionals to join our faculty team. As a faculty member, you'll provide practical hands-on instruction in an engaging learning environment, incorporating innovative teaching methodologies in order to enhance the learning experience of our students and achieve learning outcomes. This would be an ideal position for a Surgical Tech professional. Our terms are five weeks long, and class sizes are small which give our faculty the perfect environment in which to share their specific industry experience. If you are highly motivated and passionate about teaching, ECPI University may be the place for you. Qualifications Education/Certifications: Associates Degree in the specialty field or teaching discipline from a regionally accredited educational institution; Bachelor's Degree preferred. Certified Surgical Technologist (CST) Experience: 3 years of operating room or teaching experience within the last 5 years. Prior teaching presentation experience a plus. Skills/Abilities: Strong academic and professional record Strong active-learning skills for effective instruction Experience in a student-centric and hands-on learning environment The highest levels of integrity at all times Orientation toward results Exemplary interpersonal skills, verbal and written communication skills Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Posted 30+ days ago

HNTB Corporation logo
HNTB CorporationMilwaukee, WI

$21 - $34 / hour

What We're Looking For This role is for current/former HNTB Interns only. At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity entails being under close supervision, assist departments by performing basic assignments in the areas including, but not limited to Science, Planning, Technology. This position is usually on a part-time, temporary, or co-op basis. Relocation and housing are not provided for this position. What You'll Do: Assists project team members with various support tasks. Conducts basic research and data collection. Maintains records, collections and files related to specific projects. Assist in the development of graphics, presentation materials and reports. Performs other duties assigned. What You'll Need: Enrolled in a related undergraduate or graduate program What We Prefer: Current/former HNTB Internship Strong problem-solving skills and a passion for technology. Proficiency in at least one programming language (e.g., Python, Angular, React, C#, C++). Familiarity with databases, cloud computing, or networking concepts. Excellent communication and teamwork abilities. Strong Interest in transportation and infrastructure. Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position. #MZ . Locations: Allen Park, MI, Ashwaubenon, WI (Green Bay), Blue Ash, OH (Cincinnati), Chicago, IL, Cleveland, OH, Columbus, OH, Detroit, MI, Downers Grove, IL, East Lansing, MI (Lansing), Grand Rapids, MI, Indianapolis, IN, Jackson, MI, Madison, WI, Milwaukee, WI (East Wisconsin Avenue), Minneapolis, MN, Sterling Heights, MI, Westfield, IN (Carmel) . . . . . . . . . . . . . . The approximate pay range for Ohio is $20.55 - $30.83. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . The approximate pay range for Minnesota is $21.58 - $32.37. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . The approximate pay range for Illinois is $22.61 - $33.91. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Posted 30+ days ago

S logo
SBM ManagementSacramento, CA

$200,000 - $300,000 / year

The Chief Technology & Product Officer (CTPO) will be responsible for setting and executing the organization's technology and product vision, strategy, and roadmap. This executive role combines product management and technology leadership to drive innovation, ensure scalability, and deliver customer-centric solutions that support business growth. The CTPO will oversee product development, engineering, and technology operations while collaborating with cross-functional leaders to align on strategic goals Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Define and execute the company's technology and product strategy aligned with business objectives. Lead product management, engineering, and technology operations to deliver innovative, scalable, and secure solutions. Oversee product lifecycle management, from concept to launch to ongoing improvement. Build and mentor high-performing product and technology teams with a focus on innovation, agility, and accountability. Collaborate with executive leadership to drive digital transformation, operational efficiency, and competitive advantage. Ensure best-in-class security, compliance, and risk management practices. Establish and manage KPIs to measure product performance, user satisfaction, and technology reliability. Stay current on emerging technologies, market trends, and customer needs to shape long-term strategy. Education and/or Experience Proven experience (10+ years) in product and technology leadership, with at least 5 years in an executive role. Demonstrated success in leading cross-functional teams and managing large-scale product initiatives. Track record of building and scaling products in a high-growth environment. Knowledge, Skills, and Abilities Strong technical background with expertise in software development, architecture, and modern technology stacks. Strategic thinker with strong business acumen and the ability to align technology with business goals. Excellent communication and leadership skills with the ability to inspire teams and influence stakeholders. Compensation: $200,000 - $300,000 Benefits Include: Medical/Dental/Vision and 401k SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-DW1

Posted 30+ days ago

Infosys LTD logo
Infosys LTDFoster City, CA
Job Description Infosys is seeking a Technology SAP ABAP Architect This position will require a key player in engaging with business/functional team in providing best fit technical solutions while conforming to client's and Infosys development standards. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience with Information Technology The location is Foster City, CA. The Position may require travel and/or relocation. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Required Bachelor's or master's degree in computer science, Engineering, or related field. 10+ years of SAP ABAP development experience, with at least 3+ years in S/4HANA. Strong hands-on experience with ABAP on HANA, CDS Views, AMDP, RAP, and OData services. Experience with SAP Fiori/UI5 Proven track record in life sciences or regulated industries with GxP compliance. Preferred Experience in leading development teams and managing deliverables across global teams. Familiarity with Agile/Scrum methodologies and DevOps practices. Excellent communication and stakeholder management skills. Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Key Responsibilities: Lead the technical architecture and development strategy for SAP S/4HANA and related systems. Design and implement custom ABAP solutions using modern paradigms (RAP, CDS Views, AMDP, OData). Collaborate with functional teams to translate business requirements into scalable technical solutions. Conduct code reviews, enforce development standards, and ensure performance optimization. Guide and mentor a team of ABAP developers (onshore/offshore). Integrate SAP with external systems using APIs, BTP, and middleware (e.g., CPI, PI/PO). Ensure compliance with GxP, SOX, and life sciences validation standards. Participate in solution blueprinting, technical workshops, and architecture governance. Support cutover planning, data migration, and hypercare phases. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Along with Competitive Pay as Full time Infosys Employee you are also eligible for following benefits: Medical/Dental/Vision/Life Insurance Long Term / Short term Disability Health and Dependent care reimburesement accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(K) Plan and contributions dependent on salary level Paid Holidays Plus paid time Off

Posted 3 weeks ago

Pacific Life logo
Pacific LifeOmaha, NE

$115,920 - $141,680 / year

Job Description: Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. This role reports to the Head of Technology Platform Operations of the Workforce Benefits Division and the role will be located in Omaha, NE or Newport Beach, CA Relocation Assistance may be provided. As a Platform Technology Lead, you will play a pivotal role in supporting the Underwriting domain and its associated platforms, ensuring the efficient operation, maintenance, and optimization of our SaaS Policy Administration platform as well as related underwriting systems. You will drive the service delivery of the technical vision and roadmap with a particular focus on supporting underwriting, owning technical performance and system accountability within the underwriting value stream, and taking a hands-on-keys approach to platform remediation and improvements. The Platform Technology Lead will collaborate closely with underwriting delivery teams, business groups, project managers, operational leads, and vendors to address frequent requests, incidents, and ensure seamless operation of our platform. Additionally, you will ensure the platform meets compliance standards and delivers exceptional end-user experiences for underwriting functions. The ideal candidate will have a strong background in service delivery and underwriting systems, demonstrate independence, excel at documentation, and serve as the primary support contact for the administration of our SaaS Policy Administration System and underwriting platforms. The successful candidate will possess a broad set of tactics for troubleshooting, issue triaging, and incident management specific to underwriting operations. How you will make an impact: Platform Administration: Oversee the administration and day-to-day operation of a SaaS Policy Administration Systems supporting underwriting, ensuring the accuracy and efficiency of policy processing and related workflows. Supporting Systems: Manage and maintain various supporting systems, including but not limited to data fix support, business stakeholder management, and reporting systems. System Integration: Collaborate with teams responsible for other platforms, system integration, ensuring data flows smoothly between policy administration and supporting systems. Performance Optimization: Continuously monitor the performance of platform and supporting systems, identifying, and addressing bottlenecks and areas for improvement. Compliance and Regulatory Compliance: Ensure that platform and supporting systems adhere to industry regulations and compliance standards. Vendor Management: Manage relationships with system vendors, evaluating and selecting third-party solutions as needed. Security: Implement and maintain security measures to protect sensitive data (i.e. PHI & PII) within platform and supporting systems. Troubleshooting and Support: Lead support efforts to diagnose and resolve complex system issues, collaborating with support and operations teams. Documentation: Maintain comprehensive documentation of support models, processes, and standard operating procedures. Continuous Improvement: Drive initiatives to enhance platform and supporting system performance, reliability, and cost-efficiency. The experience you will bring: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Minimum of 8+ of experience in platform support & administration, with a focus on system administration of a SaaS Policy Admin System Experience supporting Underwriting related platforms Familiarity with the security software development lifecycle (SSDLC) Familiarity with IT infrastructure and systems, including cloud platforms (i.e. AWS Services) Familiarity with industry-specific compliance and regulatory requirements Experience dealing with PHI/PII data Excellent problem-solving and troubleshooting skills Service Management experience (i.e. Incident, Problem, Change & Release) Ability to support non-business hours for major incidents Advanced knowledge of Javascript, React and OpenL Advanced knowledge of ADO, JIRA, Gitlab, Jenkins and a CI/CD framework Familiarity with developing and using test automation frameworks or tools Familiarity with SRE framework and monitoring/observability platforms (e.g. Datadog, XMatters, Grafana, DyanTrace, Anypoint Insight, Splunk) Serve as an escalation point for tier 1 & 2 for complex support issues Experience in working in an Agile framework (i.e. SAFe Agile) Excellent project management and organizational skills What will make you stand out: Experience with EIS policy administration systems software is a plus Proven experience influencing technical teams comprised of contractors and outsourced team members Knowledge of ITIL framework primarily in Service Transition and Service Operations You embrace the ambiguity and complexity associated with participating in a new business and new team structure Experience in the workforce (group) benefits and/or insurance and/or financial industries You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KP1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $115,920.00 - $141,680.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Posted 30+ days ago

U logo
University of Miami Miller School of MedicineCoral Gables, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. CORE JOB SUMMARY The HR Technology Analyst 2 provides advanced expertise in the design, reporting, and troubleshooting of human resources systems. This role serves as a functional advisor to HR stakeholders, translating business needs into effective technology solutions. The Analyst leads mid- to large-scale projects, ensuring that HR systems support operational efficiency, data integrity, and strategic decision-making. This position plays a critical role in system optimization, report development, and process improvement, partnering with HR leadership and functional teams to deliver technology-enabled solutions that align with organizational goals. CORE JOB FUNCTIONS Designs HR system features, modules, and workflows in alignment with business requirements. Designs, develops, and delivers reports, dashboards, and analytics to support decision-making. Troubleshoots and resolves complex system issues, escalating to technical teams or vendors as needed. Leads functional testing efforts for system enhancements, upgrades, and new feature implementations. Partners with HR stakeholders to assess business processes and recommend system-enabled improvements. Provides subject matter expertise on HR technology to support ongoing operations and project initiatives. Documents system configurations, processes, and reporting structures to ensure knowledge sharing and compliance. Supports data governance, accuracy, and security standards in HR systems. Monitors emerging HR technology trends and recommends opportunities for innovation. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor's degree in human resources, Information Technology, or related field required. Experience: Minimum 5 years of relevant HR technology experience required. Knowledge, Skills and Attitudes: Strong proficiency in HR system design. Experience with designing and delivering dashboards and analytics. Ability to manage multiple projects and priorities in a fast-paced environment. Strong problem-solving skills with the ability to troubleshoot complex issues. Effective communication and collaboration skills to work with diverse stakeholders. Commitment to process improvement and data integrity. Workday experience in one or more of the following functional areas of Payroll, Benefits, Talent Acquisition, Compensation and/or Talent. UKG WFM experience preferred The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A12

Posted 30+ days ago

Pacific Life logo
Pacific LifeNewport Beach, CA
Job Description: We're seeking an energetic AVP, Technology Ecosystem & Partnership for Pacific Life's Workforce Benefits division-an agile team just a few years into its startup journey and scaling fast. You'll blend executive presence with deep technical chops across modern software development, enterprise architecture, data management, and IT operations, with a heavy emphasis on orchestrating complex, vendor‑delivered SaaS platforms at scale. This is a roll‑up‑your‑sleeves role: you'll turn ambiguity into clear roadmaps, set guardrails for DevSecOps/SRE, review APIs and data models, negotiate SLAs and product roadmaps with strategic partners, and elevate operational reliability and delivery quality. If you're fired up to lead high‑performing talent, simplify a multifaceted partner landscape, and convert technology into measurable business value, Workforce Benefits is the place to do it. Note: This role is on-site at our state-of-the-art Newport Beach, CA headquarters. Key Competencies and Attributes Strategic Influence: Ability to shape and communicate a clear technology vision that resonates across all levels of the organization. Technical Mastery: Demonstrated depth and hands-on experience across architecture, engineering, and SaaS operations. Change Leadership: Proven track record of leading large-scale transformation initiatives and managing organizational change. Business Acumen: Deep understanding of financial services or insurance, with the ability to translate business strategy into actionable technology roadmaps. Collaboration: Exceptional ability to build relationships and influence stakeholders across business, technology, and vendor ecosystems. Results Orientation: Relentless focus on delivering measurable business outcomes, balancing speed, quality, and cost-effectiveness. Key Responsibilities Visionary & Agile Technology Leadership Serve as a pivotal technology leader, partnering with the CIO and executive team to shape and execute a forward-looking technology strategy that accelerates business growth and transformation. Leads through ambiguity, adapts strategies in response to evolving priorities, and inspires teams to embrace change as a source of innovation and competitive advantage. Architect and evolve technology roadmaps, ensuring solutions are scalable, resilient, and aligned with both current and future business needs. Act as a trusted advisor to senior leadership, delivering insights on emerging technologies, industry trends, and innovation opportunities that drive competitive advantage. Strategic Vendor Relationship Management Own and nurture strategic partnership with core system providers. Negotiation and management of contractual agreements. Develop and influence long-term roadmaps. Engineering & Architecture Oversee the end-to-end technology ecosystem, from initial design and prototyping through delivery, optimization, and ongoing innovation. Partners with the Engineering Excellence function to embed best practices in SDLC, DevSecOps, and site reliability engineering, ensuring that technology platforms are secure, scalable, and resilient. Establishing and continuously elevating standards for engineering practices, operational reliability, and delivery quality. Lead experimentation and rapid prototyping efforts, fostering a culture of innovation and the adoption of emerging technologies. Oversight of quality assurance standards from build through delivery. Ensure architectural discipline and alignment with business objectives, prioritizing initiatives that deliver measurable impact. Operational Excellence & Delivery Drive the successful execution of technology initiatives, balancing speed, quality, and cost-effectiveness to deliver transformative results. Maintain oversight of IT operations and projects, ensuring commitments are well-planned, resourced, monitored, and transparently reported. Collaborate across the organization to proactively identify and resolve resource constraints, enabling high performance and agility. Talent Development Build, develop, and inspire a high-performing technology team, cultivating a culture of continuous learning, innovation, and accountability. Invests in talent development, mentorship, and succession planning, ensuring the team is equipped to deliver on current and future business needs. Participate in leadership competency programs and ongoing professional development is expected. Attract, recruit, and mentor top talent, championing diversity, inclusion, and professional growth. Provide organizational management for personnel and budget, ensuring resources are aligned with strategic priorities. Integrity, Transparency, and Accountability Upholding the highest standards of ethical leadership, transparency in decision-making, and accountability for results. Fosters a culture of trust, open communication, and continuous improvement, ensuring that all voices are heard and that feedback is actively sought and acted upon. Qualifications 12+ years of progressive experience in technology engineering, architecture, or solution delivery, ideally within financial services or insurance. Bachelor's or Master's degree in Information Systems, Computer Science, Engineering, or related field. Demonstrated experience with vendor management, especially large-scale cloud-based solution providers. Proven ability to apply architecture and systems-thinking to create and maintain a state-of-the-art technology ecosystem. Ability to balance technical depth with business acumen. Proven ability to design and implement scalable architectures and lead Agile development teams. Strong strategic thinking, problem-solving, and communication skills. Experience in digital transformation, cloud, DevSecOps, and emerging technologies. High energy, entrepreneurial mindset, and a passion for driving results in a fast-paced environment. Leadership experience with cross-functional teams; ability to coach, mentor, and inspire. Preferred Attributes Experience in a startup or high-growth environment. Charismatic leader who embraces a culture of trust, transparency, and innovation. Employee benefits experience. You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Posted 1 week ago

PwC logo
PwCGrand Rapids, MI

$91,000 - $321,500 / year

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Integration and Platform Architecture team, you will lead the design and implementation of creative solutions leveraging Adobe Enterprise Cloud products. As a Senior Manager, you will serve as a strategic advisor, collaborating with key stakeholders to promote operational excellence and drive project success while fostering productive teams. Responsibilities Lead the design and execution of innovative solutions using Adobe Enterprise Cloud products Design end-to-end technical architecture that leverages the capabilities of Adobe Enterprise Cloud products, including Adobe Experience Manager (AEM), Adobe Analytics / Customer Journey Analytics, Adobe Target, AEM Assets and Workfront Stay updated with the latest advancements and best practices in Adobe technologies, AI capabilities and their application to enterprise-level solutions Design and implement seamless integrations between Adobe Enterprise Cloud products and other enterprise systems, such as CRM, ERP, and data management platforms ensuring architecture that results in scalable and secure data flow, consistency, and interoperability across the PwC's ecosystem Collaborate with key stakeholders to promote project success and operational effectiveness Foster and develop top-performing teams through impactful coaching and mentorship Drive strategic initiatives that enhance service delivery and client satisfaction Utilize advanced problem-solving skills to navigate intricate project challenges Communicate effectively to convey project goals and progress to stakeholders Implement industry standards to maintain exceptional quality and performance Stay updated on industry trends to inform strategic decision-making What You Must Have Bachelor's Degree At least 6 years of experience What Sets You Apart Information Technology, Computer Applications, Computer Engineering preferred Demonstrating technical architecture and solution design skills Possessing in-depth knowledge of Adobe Enterprise Cloud products Designing seamless system integrations for enterprise solutions Optimizing performance for scalable and secure architectures Complying with security protocols and regulations Collaborating effectively with stakeholders and project teams Creating and maintaining architectural documentation and guidelines Providing training on Adobe Enterprise Cloud practices Possessing experience with AJO and (B2B) CDP is highly desirable Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

LPL Financial Services logo
LPL Financial ServicesAustin, TX

$151,800 - $253,000 / year

LPL is committed to enabling advisors to grow their businesses by delivering a world-class Wealth Management Platform. Our vision is to lead the advisor-mediated market by offering differentiated, end-to-end solutions that enrich our clients' value proposition and meet advisors where they are in their evolution. Direct Business product and platforms at LPL Financial enable advisors to purchase investment products, such as annuities, 529 plans, turnkey asset management programs (TAMPs), mutual funds, and retirement plans, directly from product sponsors. This model offers flexibility and choice for LPL financial advisors and plays a critical role in supporting advisor practice management growth. Job Overview The VP II, Direct Business, Technology Product Management is a key leader within the Wealth Management Platform team. This role is responsible for developing and executing product strategies that support non-custody investment products and direct investment options, including mutual funds, annuities, insurance products, TAMPs, and advisor retirement business. This leader will build cross-functional partnerships across LPL's business and technology teams to research, design, and implement end-to-end strategies, user experiences, and go-to-market plans. The VP II will also lead roadmap development and execution, ensuring alignment with enterprise goals and delivering measurable outcomes that enhance advisor experience and operational efficiency. To be successful in this role, the ideal candidate must have a passion for modern product management, embracing modern technology solutions and capabilities, a consulting mindset, and a deep understanding of financial services and regulatory environments. The ability to communicate clearly with senior leaders, drive execution, and measure success is essential. Responsibilities Develop and deliver the Direct Business & Retirement product portfolio, focusing on advisor experience, operational efficiency, and scalable technology solutions. Collaborate with cross-functional teams to ensure continuous improvement and innovation, driving adoption and market differentiation. Partner with internal operations, vendors, and technical teams to align goals and priorities, manage backlogs, and deliver on commitments. Lead strategic initiatives through effective governance, stakeholder engagement, and transparent execution. Create and maintain roadmaps, execution plans, and performance metrics that support continuous learning and improvement. Prepare SVP+ and C-suite-ready presentations and reports on strategic initiatives and product performance Requirements 12 or more years of experience in product management roles, preferably within a broker-dealer, RIA, investment, or financial services firm. 10 or more years of experience leading high-performing teams in an agile environment. Strong expertise in building distributed cloud native products and applications, handling complexities processing external and internal data for workflows, managing operational efficiency, data controls, satisfying supervision and compliance needs, as well as advisor and investor experience. Experience managing data integrations with industry standard sources, such as NSCC, as well as proprietary interfaces, custodian feeds, TAMPs sponsors, and others. Strong understanding of advisor business models, including wealth management, retirement plans, and participant advice within retirement space Effective communication skills, both written and oral, with the ability to present to senior leadership and serve as a subject matter expert. Demonstrated business acumen and ability to develop and gain approval for business cases and funding requests. Strong analytical skills with the ability to evaluate opportunities and measure results against objectives. Experience in organizational change management and working across teams without direct authority. Ability to anticipate, identify, and manage risks across the business and technology landscape. Core Competencies Strategic thinking and entrepreneurial mindset. Expert consensus builder and change agent. Deep understanding of modern technologies and design patterns implementing product solutions in financial industry Ability to create and articulate a compelling product vision and strategy. Experience and understanding of Agile software development methodology and financial services regulation environment. Passion for delivering engaging and valuable advisor experiences. Pay Range: $151,800-$253,000/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit www.lpl.com. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 4 days ago

PwC logo
PwCLouisville, KY

$91,000 - $321,500 / year

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Integration and Platform Architecture team, you will lead the design and implementation of creative solutions leveraging Adobe Enterprise Cloud products. As a Senior Manager, you will serve as a strategic advisor, collaborating with key stakeholders to promote operational excellence and drive project success while fostering productive teams. Responsibilities Lead the design and execution of innovative solutions using Adobe Enterprise Cloud products Design end-to-end technical architecture that leverages the capabilities of Adobe Enterprise Cloud products, including Adobe Experience Manager (AEM), Adobe Analytics / Customer Journey Analytics, Adobe Target, AEM Assets and Workfront Stay updated with the latest advancements and best practices in Adobe technologies, AI capabilities and their application to enterprise-level solutions Design and implement seamless integrations between Adobe Enterprise Cloud products and other enterprise systems, such as CRM, ERP, and data management platforms ensuring architecture that results in scalable and secure data flow, consistency, and interoperability across the PwC's ecosystem Collaborate with key stakeholders to promote project success and operational effectiveness Foster and develop top-performing teams through impactful coaching and mentorship Drive strategic initiatives that enhance service delivery and client satisfaction Utilize advanced problem-solving skills to navigate intricate project challenges Communicate effectively to convey project goals and progress to stakeholders Implement industry standards to maintain exceptional quality and performance Stay updated on industry trends to inform strategic decision-making What You Must Have Bachelor's Degree At least 6 years of experience What Sets You Apart Information Technology, Computer Applications, Computer Engineering preferred Demonstrating technical architecture and solution design skills Possessing in-depth knowledge of Adobe Enterprise Cloud products Designing seamless system integrations for enterprise solutions Optimizing performance for scalable and secure architectures Complying with security protocols and regulations Collaborating effectively with stakeholders and project teams Creating and maintaining architectural documentation and guidelines Providing training on Adobe Enterprise Cloud practices Possessing experience with AJO and (B2B) CDP is highly desirable Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

PwC logo
PwCRosemont, IL

$77,000 - $202,000 / year

Industry/Sector Not Applicable Specialism Modern Digital Enterprise Management Level Senior Associate Job Description & Summary At PwC, our people in Corporate Technology Consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team you will drive innovative solutions that leverage blockchain technology to address complex business challenges. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Senior Associate, you will analyze intricate problems, mentor junior team members, and build meaningful client relationships while navigating the evolving landscape of technology. This role offers the chance to work at the forefront of digital transformation, contributing to strategic initiatives that align technology capabilities with business goals. Responsibilities Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies Build technology solutions using AI and other platforms to enable outstanding client outcomes Mentor and guide junior team members in their professional growth Navigate the rapidly changing technology landscape to deliver benefits Work with cross-functional teams to align technology with business objectives Uphold rigorous standards of quality and ethics in every deliverable What You Must Have Bachelor's Degree At least 3 years of experience using technology to solve complex corporate technology strategy problems Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart Master's Degree in Business Administration preferred Certification(s) preferred: Certified Blockchain Expert (CBE) or Certified Blockchain Solution Architects (CBSA) Core Technology Strategy Skills Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis Knowledge of enterprise architecture concepts and common architecture frameworks Experience assessing IT capabilities and identifying gaps to better align technology with business needs Ability to support performance management through KPIs/OKRs, dashboards, and governance processes Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills Experience using GenAI / Agentic tools for analysis, research, or workflow automation Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers Ability to support workforce strategy initiatives including skill assessments and capability-building plans Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Blockchain Skills Demonstrating a foundational understanding of blockchain technology concepts, including distributed ledgers, consensus mechanisms, tokenization models, and key industry applications Working knowledge of blockchain architecture components such as wallets, nodes, APIs, and integration layers Having exposure to smart contract development, testing, or deployment using platforms such as Ethereum, Stellar, or Solana Using business and technical acumen to assess blockchain use cases and describe their value potential to clients Supporting delivery of blockchain projects including strategy assessments, proof of concept implementations, production rollouts, etc. Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps concepts supporting blockchain implementations Understanding emerging technologies like AI and blockchain Possessing a thorough foundation in IT frameworks (ITIL, COBIT, TOGAF) and modern capabilities such as DevSecOps, cloud, microservices, and agile management Applying knowledge of IT frameworks like ITIL and COBIT Utilizing advanced data analysis for decision-making Working in agile and cross-functional environments Demonstrating strategic and analytical problem-solving skills Managing stakeholder relationships and facilitating meetings Communicating effectively across various organizational levels Supporting market research and competitive assessments Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 5 days ago

Encore logo
EncoreCoralville, IA
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Services events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Consults with Venue Sales Leadership on sales strategies Participates in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to Encore in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the Company's Core Values. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Ensure Encore's D,E &I initiatives are implemented. Job Qualifications This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….) Bachelor's degree is preferred or equivalent experience 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner. Hospitality Financial Acumen Responsiveness Safety Conscious Ownership Communicates Effectively Professionalism Ensures Accountability Tech Savvy Instill Trust Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDOPS

Posted 30+ days ago

Morgan Stanley logo
Morgan StanleyNew York, NY

$195,000 - $275,000 / year

We're seeking someone to join our team as a Technology Risk & Controls Program Manager. Positioned to be the best in class of program execution across Technology at Morgan Stanley, the Strategic Programs Execution (SPE) is a Super Department in Cyber, Data, Risk and Resilience (CDRR). This function facilitates enhanced delivery capability to effectively manage the increasing pipeline of critical technology, regulatory, risk and control-based programs. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Program Management Support position at Manager level, which is responsible for providing specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, and optimizing data processes for improved data accuracy and accessibility, including applying machine learning and AI-based techniques. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. This individual will work with multiple Firmwide senior technology and business stakeholders to manage, plan, track, and communicate on strategic CDRR programs of work. The candidate should have a background in agile working across divisions and technologies with decentralized teams and stakeholders. They should have a background in leading by influence rather than reporting lines and be able to solve complex problems through structured approaches. Additionally, this individual should have excellent verbal and written communication skills and be able to drive delivery. What you'll do in the role: Responsible for delivering the new capability through the management of the programs and projects/workstreams on behalf of the Program Director Managing the finances/budget, monitoring expenditure, costs and any realized financial benefits Planning the program and monitoring its overall progress, resolving issues and initiating corrective actions where required Facilitating the appointment of individuals to the program teams Ensuring the program delivers outputs n time to cost and to the required level of quality, in accordance with the program plan Optimizing the use of resources (people and other) Managing any 3rd party contributions as required Communicating with all stakeholders Managing any dependencies, interfaces and assumptions Management of the program risks ensuring successful outcome Reporting progress on a regular cadence Management of the drafting of Steering Committee decks and confirming who is to present what at the subsequent meeting Production and upkeep of the Program Charter Ensuring effective business engagement and business readiness activities are effectively managed and reported What you'll bring to the role: Effective interpersonal and communication skills Ability to cate a sense of community amongst the disparate members of the project teams Strong knowledge of techniques for planning, monitoring, and controlling programs Knowledge of project management approaches and methodologies Knowledge of budgeting and resource allocation procedures Proven seniority and credibility to advise project teams on their projects in relation to the program Ability to find ways of solving or pre-empting problems Strong project/program management skills in an agile working environment Strong verbal and written communication skills; ability to act as a bridge between multiple business Requirements: At least 10 years demonstrable project management experience Proven track record of operating at program manager level Experience leading change in a risk, controls, compliance, cyber environment Proven track record of leading and executing projects/programs using waterfall and agile methodologies WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $195,000 and $275,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

Hub International logo
Hub InternationalSan Francisco, CA

$25 - $38 / hour

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. WHY CHOOSE HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction THE OPPORTUNITY: The Benefits Technology Specialist II is responsible for Benefits Administration system configuration, testing, ongoing service, annual renewal changes and presentation of the system to clients. The Benefits Technology Specialist partners with account service teams to support and exceed client expectations with the delivery of HUB's benefits technology solutions. The ideal employee will be able to sit in any CA city DUTIES & RESPONSIBILITIES Configures and maintains HUB preferred Benefits Administration system for qualified clients based on client provided requirements. Tests new and existing system functionality to ensure accuracy of client system configuration with integration, regression and acceptance test plans. Ensures all services are implemented according to established project plans and all client deliverables meet quality standards. Updates systems as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text). Trains clients and internal account service team on the use of system and provides demonstrations as needed. Works with Employee Benefits producers to present HUB preferred Benefits Administration system to qualified clients and prospects. Maintains thorough understanding of all internal systems to respond to general and specialized client requests. Verifies technical reference information, including user guides, training manuals, and system requirements are compliant, accurate and up-to-date. Strong understanding of Affordable Care Act Reporting. Applies specialized expertise in ACA compliance, exercising professional judgment on regulatory reporting approaches. Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance. Provides resolution of client issues by researching and responding to questions and concerns about the use of HUB International products. Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses. Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data Exercises independent judgment in system design, configuration, and architecture decisions for Benefits Administration platforms. Develops testing strategies and makes authoritative deployment decisions using specialized technical expertise. Applies discretionary authority in project management, establishing timelines, standards, and resource allocation. Independently analyzes regulatory and business requirements to determine system modifications and implementation priorities. Designs EDI, API, and 834 structures and integration strategies, exercising independent judgment on technical specifications. Serves as subject matter expert, developing specialized training and providing strategic consultation to clients and internal teams. Acts as technology advisor in business development, independently evaluating client needs and recommending solutions. Manages strategic client relationships and independently resolves complex technical issues requiring advanced problem-solving. Exercises discretionary authority in documentation standards, data integrity, professional development, and special projects. Knowledge of benefits-related compliance (HIPAA, ERISA, COBRA, Section 125, FMLA interplay) Performs other duties and projects as assigned. QUALIFICATIONS High School / GED required; Bachelor's degree preferred 3-6 years related experience and/or training or equivalent combination of education & experience Life & Health license preferred KNOWLEDGE / SKILLS / ABILITIES Ability to effectively and professionally communicate orally and in writing with internal and external customers. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively work with a team and coach others in developing their skills and abilities. Confidence and demeanor to effectively interact with all levels within the organization. Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy. Strong knowledge of employee benefits products and services and how they are delivered to clients; knowledge of related legislation such as ACA, COBRA and HIPAA. Computer Skills: proficiency with Microsoft Office Suite, advanced skills in Excel; Project Management software and Database software preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Desire to learn and grow within the insurance industry. This position primarily involves remaining in a stationary position for the majority of the workday. The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc WHAT YOU BRING TO THE TABLE: You are perfect for this opportunity if you hold a high school diploma/GED (college degree strongly preferred) have at least 3+ years of related commercial lines insurance experience within a brokerage environment are currently licensed in good standing have the confidence and demeanor to effectively interact with all levels within the organization are computer literate - Microsoft Office Suite and Outlook The expected salary range for this position is $25.00 to $38.00/hr, depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. #LI-RS1 #LI-LW1 WHY CHOOSE HUB?: Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: Are seeking a progressive work environment at a rapidly growing organization Have a desire to help others protect their future Have an entrepreneurial spirit and are challenged by the opportunity to grow the business Are focused on learning and development to enhance your industry knowledge and expertise Are a self-starter willing to invest time and energy to learn the technical aspects of our business Believe in integrity and building success by developing relationships with others HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . EEOAA Policy E-Verify Program LIKE US SO FAR? Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population. Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required Required Education: Diploma HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted 30+ days ago

Baker Tilly Virchow Krause, LLP logo
Baker Tilly Virchow Krause, LLPlake nebagamon, WI
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: The Manager position within the Assurance Technology Organization collaborates with firm practice professionals, external vendors and other TDIO teams to assist with the development, maintenance and implementation of assurance technology. Further, this position will support emerging technology, internally developed tools, and the ongoing maintenance of new enhancements and functionality of existing tools. This position requires a substantial role in assurance technology evaluation, adoption, communications, training, and tools. Responsibilities: Current assurance technology maintenance, continuous improvement of technology adoption / utilization, assistance with training, establishment of policies and coordination of technology integrations. Evaluation of new / emerging technology, with a notable focus on AI technology and the audit platform of the future. Support for implementation of new / emerging technology, including user support, training, communications, and overall project management. Miscellaneous projects, including assisting firm mergers, maintaining guidance, drafting communications, maintaining BT LIVE / SharePoint, assisting with training, innovation/process improvement initiatives. Qualifications: Bachelors Degree Minimum of five (5) to seven (7) years of auditing experience. Minimum of two (2) supervisory / management experience. Strong organizational skills and ability to multitask. Strong project management skills. All qualified internal candidates will be considered for this position, irrespective of their current geographic location.

Posted 4 days ago

Encore logo

Director, Event Technology (Sne) - Honolulu, Hawaii

EncoreHonolulu, HI

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Position Overview

The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.

Key Job Responsibilities

Venue Partner Relationships

  • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
  • Services events and act as a point of escalation when needed.
  • Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
  • Consults with Venue Sales Leadership on sales strategies
  • Participates in business review presentations.

Financial Management & Reporting

  • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
  • Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
  • Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
  • Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
  • See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
  • Participate in business review presentations as needed, in collaboration with regional management.
  • Manage location P & L and develop action plans to address deficiencies/grow the business.
  • Confirms venue partners process all payments to Encore in a timely basis.

Operations Management

  • Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
  • Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
  • Anticipate equipment challenges and changes in a timely and professional manner.
  • Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
  • See the Big Picture by efficiently sharing labor and equipment within the local market.
  • Attend all operational venue meetings such as daily stand up meetings with venue operations staff.

Technical Ability

  • Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
  • Effectively utilizes applicable company computer systems.
  • Act as the solo on-site technician for events, if necessary.

Sales Management

  • Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
  • Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
  • Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
  • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.

Customer Service

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
  • Position will have oversight to personnel to assist with event execution.
  • Exceed the expectations and needs of internal and external customers.
  • Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
  • Monitor small venues and check in on customers throughout the day.
  • Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.

People Development

  • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
  • Embrace and foster the Company's Core Values.
  • Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
  • Manages the human resources activities including selection, performance management, and learning
  • Provide focused and continued coaching to develop the skills of team members.
  • Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
  • Recommend team members for training opportunities, as needed.
  • Ensure Encore's D,E &I initiatives are implemented.

Job Qualifications

This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….)

  • Bachelor's degree is preferred or equivalent experience
  • 3+ years of audio visual experience
  • 1+ years of supervisory experience
  • 2+ years of customer service or hospitality experience is preferred.
  • Sales experience is a plus
  • Working knowledge of audio visual equipment in a live show environment
  • Must be able to successfully complete Level 3 Skills training
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus.
  • A valid driver's license is required for team members who may operate Company vehicles.

Competencies (by Core Values)

This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner.

Hospitality

Financial Acumen

Responsiveness

Safety Conscious

Ownership

Communicates Effectively

Professionalism

Ensures Accountability

Tech Savvy

Instill Trust

Physical Requirements

Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Sitting: 2-3 hours per day
  • Standing: 4-5 hours per day
  • Walking: 4-5 hours per day
  • Stooping: 2-3 hours per day
  • Crawling: 2-3 hours per day
  • Kneeling: 2-3 hours per day
  • Bending: 2-3 hours per day
  • Reaching (above your head): 2-3 hours per day
  • Climbing: 0-1 hour per day
  • Grasping: 4-5 hours per day

Lifting Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally

Carrying Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally

Auditory/Visual Requirements

  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Frequently
  • Peripheral Vision: Occasionally
  • Depth Perception: Frequently
  • Hearing: Continuously

Pushing/Pulling Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs*: Occasionally
  • Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall