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$61,500 - $80,000 / year
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Posted 1 week ago

Operations Director
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Job Description
OverviewLaunched in 2014, Contigo Catering grew out of roots in the Contigo family ranch in Fredericksburg and Contigo Restaurant in Austin. Now our own independent company responding to rapid growth and high demand, we are a leader in custom catering in Central Texas. From backyard gatherings to large corporate banquets, Contigo Catering has the know-how to turn any special day into a memorable celebration... served with a slice of Texas hospitality. Our events are noteworthy for their custom crafted menus, exceptional hospitality, eye for style, seamless coordination, unique bar service, and a special catalog of package additions. maintain a cohesive, accurate, and efficient system between the two branches while utilizing effective administration to achieve assigned objectives. We're looking for a Director of Operations who can bring structure, accountability, and positivity to a fast-paced, ever-changing environment. This role is the operational heartbeat of our business — part strategist, part problem-solver, part team cheerleader.
If you thrive in dynamic environments, enjoy building systems that make things run smoother, and love great food and great people, you'll fit right in.
What You'll Do
Reporting to the Executive VP of Operations, you'll oversee all aspects of event operations, from planning and logistics to team coordination and on-site execution. Think of this as an operations version of a restaurant General Manager role but with events and needs that change daily.
Key Areas of Ownership
Event Preparation
- Lead weekly production meetings and ensure all events are properly staffed, equipped, and stocked
- Oversee equipment rentals, vehicles, permits, and vendor coordination for large events (MotoGP, SXSW, F1, etc.)
- Partner with kitchen and warehouse teams to maintain inventory, linens, and disposables
Team & Facility Management
- Manage warehouse operations, fleet maintenance, and facility upkeep
- Manage teams such as warehouse, bar, production, hospitality
- Maintain compliance with inspections, permits, and internal safety protocols
Operational Excellence
- Review post-event reports and translate feedback into process improvements
- Support high-volume weekends by helping with production flips and on-site logistics
- Coordinate maintenance, supply orders, and large-scale setup projects
Success Looks Like
- Events run seamlessly because your systems and communication make it look effortless
- The team feels supported, informed, and motivated by your leadership style
- Internal chaos becomes structure, and structure leads to consistency
- You model hospitality in everything you do from how you communicate to how you clean up
Who You Are
- A proactive, organized operator who thrives on efficiency
- A communicator who balances candor with warmth
- A leader who doesn't mind rolling up their sleeves
- Someone who can keep pace with constant motion and have fun doing it
Your Background
- 3+ years in hospitality management (restaurant, hotel, or catering - previous military experience is a plus!)
- Experience running events or managing operations in a service-focused environment
- Strong organizational and communication skills; able to juggle multiple priorities at once
- Skilled in Google Workspace, Microsoft Office; Total Party Planner or similar systems required
- Comfortable reading P&L statements and managing budgets
- Passion for great food, events, and Texas-style hospitality
- Flexibility to work occasional evenings, weekends, and holidays based on event load
Schedule & Location
- Full-time role averaging 40 hours per week, typically Monday–Friday, 10am–6pm
- Peak seasons (spring and fall) may involve extended hours and on-site event work
- Primary office: 3709 Promontory Point Drive, Suite B201, Austin, TX 78744
- Regular travel to event sites in Austin, Dripping Springs, and surrounding areas
- Reliable transportation required
Compensation & Perks
- Health and dental insurance
- Unlimited paid vacation and paid holidays
- Mileage and parking reimbursement
- Company bonuses and swag
- Delicious chef-prepared meals — breakfast, lunch, or dinner on-site
- W2 employee status
Accessibility & EEO
We proudly provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender identity, sex, national origin, age, disability, genetics, marital status, or sexual orientation.We particularly encourage POC and LGBTQ+ candidates to apply.
Contigo Catering's offices are ADA compliant, and we will make reasonable accommodations for qualified applicants with disabilities.
The Hiring Process
- Review of your application and résumé
- Short questionnaire for qualified applicants
- Culture Index assessment (5–10 minutes)
- 15-minute phone screening
- Follow-up interview with team member
- Final 1–2 hour interview, including a brief practical exercise
Everyone receives a response, and we move as quickly as candidate timing allows.
We can't wait to meet you!
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