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At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

This role cannot offer any sort of visa sponsorship.

Join eBay's Customer Support Technology Platform team to help build and evolve the foundational systems that power our global customer support experience.

As a Software Engineer 2, you will contribute to backend platform services, internal tools, and infrastructure components that enable scalable, reliable, and efficient engineering across teams.

This is a hands-on role where you will primarily focus on coding, debugging, and learning platform systems, working closely with senior engineers to deliver high-quality solutions.

What You'll Do

• Develop and maintain backend services, platform components, and internal tools

• Contribute to APIs, automation frameworks, and shared platform capabilities

• Write clean, testable, and maintainable code following team standards

• Participate in code reviews, sprint planning, and Agile ceremonies

• Solve issues in development and production by receiving mentorship

• Support system reliability and performance improvements

• Collaborate with engineers, product managers, and SRE teams

• Learn and apply best practices in scalability, observability, and system design

Must-Have Qualifications

• BS/MS in Computer Science, Engineering, or related field (or equivalent experience)

• 2-4 years of software engineering experience

• Proficiency in Java (or similar backend language)

• Experience building or contributing to RESTful APIs or backend services

• Basic understanding of:

• Distributed systems concepts

• Databases (SQL; exposure to NoSQL is a plus)

• Familiarity with:

• Version control (Git)

• CI/CD pipelines

• Unit testing and debugging

Additionally:

• Working knowledge of modern frontend technologies (e.g., JavaScript/TypeScript, React or Angular) sufficient to contribute to UI components and integrations when needed

Nice-to-Have

• Exposure to Spring Boot or similar frameworks

• Familiarity with messaging systems (e.g., Kafka)

• Experience with cloud platforms, containers (Docker/Kubernetes)

• Basic knowledge of monitoring/logging tools

• Awareness of platform engineering concepts (internal tooling, shared services)

What Success Looks Like

• Delivers well-scoped features with guidance from senior engineers

• Writes reliable, readable, and maintainable code

• Actively participates in team processes and code reviews

• Demonstrates curiosity and continuous learning

• Effectively collaborates within the team and communicates clearly

Team & Impact

You'll be part of a platform engineering team that enables other engineering teams to build faster and more reliably. Your work will directly support systems used by customer support agents worldwide, contributing to improved efficiency and customer experience at scale.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

Additional Details

The base pay range for this position is expected in the range below:

$80,800 - $143,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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