Operations Management Jobs 2026 (Now Hiring) – Smart Auto Apply

Location:

127 Public Square, Cleveland Ohio

Job Summary

The Enterprise Risk Management Risk Analyst IV - New Products and Services (Business Initiative Decision 'BID') position resides in the 2nd Line of Defense within Enterprise Risk Management. BID is the firm-wide governance program for new, expanded or modified products and services. As a subject matter expert and senior level individual contributor, the role provides advice, consultation services, training and governance activities to both Risk Management and the Lines of Business on the Business Initiative Decision Program and related processes. This position will be integral to the maturity of the BID Program, which will include leading or assisting in presentations for various stakeholders and developing and maintaining stakeholder reporting that integrates holistic picture of risk and program health.

Candidate must establish effective business relationships, displaying an ability to interact and promote a good day-to-day rapport with 1st, 2nd and 3rd Line of Defense Stakeholders throughout the organization. Candidate must exhibit initiative and be able to identify needed enhancements to current process flows and help to implement change through strong communication and project management skills.

Essential Functions

• Develop/maintain strong positive working relationships with lines of business, peers, other risk partners and senior management by attending various product/services development and status meetings.
• Maintain and update applicable procedure/program documents to support governance monitoring processes and assist in the review, update and enhancement of risk management policies and procedure standards.
• Maintain subject matter expertise on enterprise risk management requirements, regulatory guidance, and industry best practices.
• Monitor and report on adherence to the Business Initiative Decision Framework and timelines. Perform risk monitoring activities as assigned.
• Timely escalate issues and exceptions to management in accordance with procedures and/or based on sound judgment.
• Assist with internal and external audit, examination, regulatory inquiry and investigation requests for information. Also, assist in the evaluation of audit and examination findings, implementation of corrective action and needed responses.
• Effectively and professionally interact and collaborate with senior management, regulatory agency personnel, internal legal counsel, internal audit personnel as well as risk management peers and maintain effective business relationships.
• Assist with other asks as required to ensure team objectives are achieved, even when outside usual area of responsibility.
• Drive effective system enhancements through collaboration with Technology support team by brainstorming, designing, and testing system change enhancements.
• Comply with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Required Qualifications

• Bachelor's Degree or equivalent work experience
• 5+ years of enterprise risk management, risks & controls, operational, compliance or equivalent experience.
• Demonstrated knowledge of laws, regulations, regulatory guidance, and rules impacting the financial services industry.
• Experience working/managing various projects concurrently across multiple functional areas and dealing with multiple business partners.
• Experience working on initiatives that require strategic planning/thinking.
• Flexibility to switch priorities based on the needs of the company in a fast-paced environment.
• Ability to grasp complex concepts quickly and be able to identify risks and compensating controls.
• Excellent problem-solving abilities and results oriented; able to make decisions independently.
• Strong leadership skills and ability to influence others
• Strong ability to work with all levels of management within the company.
• Excellent oral, written, communication and interpersonal skills.
• Strong analytical/research skills coupled with ability to effectively summarize findings.
• Excellent organizational skills and meticulous attention to detail.
• Proven ability to work effectively in a team environment.
• Self-motivated
• Proficient PC skills with experience in Microsoft Office, Outlook, Teams and SharePoint
• Financial services industry experience (preferred)
• Experience with Archer GRC tool (preferred)
• Audit/Project Management experience (preferred)

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid driver's license.

Work Location Category

• Hybrid (3+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 04/09/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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