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Via Transportation logo

Strategy & Operations Associate Principal, Support Operations

Via TransportationNew York City, NY

$85,000 - $110,000 / year

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy and Operations Associate Principal, you'll play a key role in empowering and enabling Via's internal Support Operations teams. You'll work cross-functionally with product, engineering, and service operations to identify challenges, translate complex information into actionable insights, and develop scalable solutions that help teams work smarter and deliver exceptional service. What You'll Do: Develop scalable solutions to address issues faced by Via's riders, drivers, and internal operations team members Identify opportunities to enhance efficiency, quality, and consistency across support operations, driving measurable improvements in both internal performance and customer experience. Create repeatable, trackable standard operating procedures and trainings to ensure live operations run as intended Serve as point of contact for leads of Via's central operations teams, preempting and responding to operational issues Conduct in-depth research and analysis ensuring high quality standards are maintained as Via expands to additional markets Contribute to product development, both internal and customer-facing Create and implement online service solutions for new and existing lines of business Utilize proprietary technology to monitor Via's operation in real time, ensure its smooth execution, and identify opportunities for improvement Who You Are: Excellent at prioritization; you understand how to get the highest ROI from your work Meticulous and vigilant, with a high level of attention to detail Team player that thrives working with diverse teams across all Via offices Analytical and obsessed with numbers; you're comfortable manipulating data with platforms such as Excel, Tableau, and/or Looker; SQL experience a plus Problem solver; you don't accept the status quo and are always looking for creative solutions Excellent and efficient communicator with a knack for always finding the right tone Minimum of 3-5 years of experience at a startup, consulting firm, or in a similarly fast-paced environment Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $85,000 - $110,000 per year We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Posted 2 weeks ago

State Street Corporation logo

Alternative Operations Clearance, Settlement, & Trading Operations, Officer

State Street CorporationClifton, NJ

$70,000 - $122,500 / year

Who we are looking for State Street AIS provides fund accounting, administration, tax, compliance and middle office trade support services to hedge fund managers. AIS combines its experienced teams of trained financial service professionals with sophisticated software development talent to create a superior trade support infrastructure that features Straight-Through-Processing (STP) and real-time information. The responsibility of the operations group is to support clients by providing trade capture, portfolio pricing, trade confirmation and settlement services. We are looking for a qualified candidate to join our team; growing their acumen for complex financial products and the security settlement lifecyle while working in support of large alternative investment managers trading across diverse strategies. What you will be responsible for Intermediate understanding of settlements for equities, fixed income, futures and foreign exchange and derivatives Process trades Confirmation of client trades by phone, email or matching platform Interact on a daily basis with prime brokers and client counterparties Resolution of trade breaks with client and counterparties Resolve fails with prime broker and counterparties Liaise with client regarding ad hoc issues, establish and maintain relationships with client and other external parties: Counterparties, Prime Brokers, etc. Co-ordinate system enhancements or new requirements on behalf of the team. Responsible for the co-ordination of system testing and sign off Involved in new client onboarding and initialization of funds. . What we value These skills will help you succeed in this role In depth knowledge of some/all of the following products: Equity, Futures, Options, Fixed Income, FX, Derivatives (IRS, CDS, TRS, etc) Experience interfacing with security valuation agents like Markit PV, BVAL, ICE Data, JPM Pricing Direct Knowledge of trade order flow, security life-cycle events (settlements, corporate actions), SWIFT messaging and cash wire processing required. Strong verbal, analytical and written communication skills Experience with Advent Geneva Platform advantageous Education & Preferred Qualifications Bachelor's degree 4-6 years of experience Salary Range: $70,000 - $122,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home . About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 3 days ago

D logo

Senior Operations Manager (Operations Manager I)

DHL (Deutsche Post)Memphis, TN

$85,000 - $100,000 / year

A Shift Mon- Thurs 6am- 43pm Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 3 weeks ago

T logo

Strategy & Operations - Senior Associate (Customer Operations)

TrabaNew York City, NY

$115,000 - $180,000 / year

Traba's mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We're proud to be backed by the world's best investors, such as Founders Fund, Khosla Ventures, and General Catalyst. We are seeking an experienced & entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. You'll be a key member of our Customer Operations team. As a Strategy & Operations Senior Associate on our Customer Operations Team, you will work closely with our customers . You'll wear multiple hats to ensure the success of your market in terms of growth, marketplace health, and profitability and you'll be a cross-functional influential partner to the many teams that are critical to the successful execution of your plan, including Sales, Central Operations, Tech, Product, Marketing and more! What You'll Do: Lead Operational Excellence: Master Traba's daily operations and drive excellence by optimizing processes that keep our marketplace running smoothly. Innovate with Strategy: Identify inefficiencies, think strategically, and develop actionable plans to eliminate obstacles and boost productivity. Elevate Client Engagement: Be the face of Traba for our business clients, delivering exceptional service and building strong, lasting relationships. Product Adoption: Drive product adoption amongst our clients by becoming an expert on their needs and processes so you can offer mutually beneficial solutions to any challenges. Be a Consultative Expert: Travel to clients, immerse yourself in their operations, and become a trusted advisor in areas like staffing, logistics, supply chain, and distribution. Drive Projects to Success: Coordinate with Operations, Sales, Product, and Engineering teams to ensure seamless execution of cross-functional projects. What You'll Need: Bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience. 4+ years of experience; 2+ years of experience in dynamic roles like consulting, investment banking, or strategy/operations at a fast paced tech company. A methodical, process-driven mentality that is focused on both accuracy and efficiency. An eagerness to roll up your sleeves and get into the details of processes. High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks. Exceptional communication skills and an ability to thrive in fast-paced environments under pressure. Excellent organization, time management, and prioritization skills. Bonus Points: Experience in a client-facing role, are familiar with SQL and no code tools like Retool, experience working with product/engineering teams. Benefits: Start-up equity Competitive Salary 100% Paid health, dental & vision coverage ️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees Commuter benefit Gympass Benefit ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health Salary Range Details: The total compensation (cash + equity) range for this role is $115,000 - $180,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we're open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business. Equal Opportunity Employer Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets. Our Values Dream Big- We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don't sacrifice long-term value for short-term results. Olympian's Work Ethic- Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field. Growth Mindset- We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience. Customer Obsession- We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities' problems. What is light industrial labor? Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

Posted 30+ days ago

Agilent Technologies, Inc. logo

Director Strategic Planning & Business Operations - Global Operations

Agilent Technologies, Inc.Santa Clara, CA

$172,512 - $269,550 / year

Job Description Position Summary: Agilent Technologies is seeking a high-impact, strategic leader to serve as Director/Master of Strategic Planning & Business Operations. This role is pivotal in driving operational excellence, strategic alignment, and executive effectiveness across the Global Operations organization. The ideal candidate will be a trusted advisor, thought partner, and execution leader with deep experience in strategic planning, cross-functional program management, and executive communications. Key Responsibilities: Strategic Planning & Execution Lead the development and execution of the Global Operations strategic roadmap in partnership with senior leadership. Drive alignment across Manufacturing, Supply Chain, Regulatory, and Quality functions to support enterprise goals. Facilitate annual and quarterly strategic planning cycles, including goal setting, KPI development, and performance tracking. Identify and prioritize strategic initiatives, ensuring timely execution and measurable impact. Business Operations Responsibilities Serve as a key advisor and operational partner to the Chief Operations and Quality Officer. Manage executive-level communications, briefings, and decision support materials. Coordinate leadership team meetings, offsites, and strategic forums to drive alignment and accountability. Act as a liaison between the Chief Operations and Quality Officer and internal/external stakeholders, ensuring clarity, follow-through, and responsiveness. Program & Initiative Leadership Lead or support high-priority cross-functional initiatives, including digital transformation, operational efficiency, and organizational development. Establish governance structures and operating rhythms to ensure effective execution and stakeholder engagement. Monitor progress, resolve issues, and escalate risks as needed to ensure successful outcomes. Business Operations & Analytics Oversee business operations processes including budget planning, headcount management, and operational reporting. Partner with Finance, HR, and other corporate functions to ensure operational alignment and resource optimization. Develop dashboards and executive summaries to support data-driven decision-making. Qualifications Qualifications: Bachelor's degree required; MBA or advanced degree in Business, Engineering, or related field preferred. 10+ years of experience in strategic planning, operations leadership, or management consulting, with at least 5 years in a senior-level role. Proven success in leading cross-functional initiatives in global, matrixed organizations-preferably in life sciences, manufacturing, or regulated industries. Strong understanding of operations functions including manufacturing, supply chain, regulatory affairs, and quality systems. Exceptional organizational, analytical, and communication skills. Experience working directly with C-suite executives and senior leadership teams. Preferred Attributes: Strategic thinker with strong execution discipline. Highly organized and able to manage multiple priorities in a fast-paced environment. Strong interpersonal skills and ability to influence across all levels of the organization. Comfortable with ambiguity and skilled at driving clarity and structure. Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least November 25, 2025 or until the job is no longer posted. The full-time equivalent pay range for this position is $172,512.00 - $269,550.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility. Travel Required: 25% of the Time Shift: Day Duration: No End Date Job Function: Administration

Posted 30+ days ago

D logo

Operations Manager (Operations Manager II)

DHL (Deutsche Post)Findlay, OH

$72,000 - $85,000 / year

This is a 2nd shift role- Monday- Friday- 6:00 p.m.- 3:00 a.m. Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Posted 2 weeks ago

Rocket Lab USA logo

Test Operations Engineer Ii/Senior Test Operations Engineer

Rocket Lab USAStennis Space Center, MS
ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab's proven execution history with the Electron program. TEST OPERATIONS ENGINEER Based out of Rocket Lab's Test Facility at Stennis Space Center in Mississippi, the Test Operations Engineer is responsible for activation and operations of critical test facilities to support the Archimedes rocket engine and the Neutron launch vehicle. You will collaborate closely with Engine and Vehicle Propulsion groups to develop test procedures and test sequencing requirements. You will be responsible for configuration, checkout and operations of the engine hot fire facility and associated support infrastructure. Your work will require technical discipline and expertise in mechanical systems but also in monitoring instrumentation and command and control systems. You must be responsible for safety of you and those around you. You may be asked to directly support engine hardware and engine checkout operations. You will become skilled in Test Operations roles and be expected to work independently in support of the overall test facility design, build, activation, and engine test efforts. Please note: This position can be hired as a Level II or Senior Engineer I. WHAT YOU'LL GET TO DO: Perform facility test operations on console while maintaining situational awareness and constant communication with others involved in the test activity Both lead and be part of a team of technicians and engineers who setup and operate the test facility Conduct test operations safely and ensure the quality and integrity of data is maintained Perform troubleshooting to resolve facility and test operations issues Work to plan and optimize checkout, processing, testing and post test operations Collaborate with Archimedes engine and Neutron vehicle design teams to prepare and perform tests on key engine and stage hardware Work hand in hand with the GSE teams to complete design, build, installation and checkout of facility systems This includes helping maintain. cleanliness and integrity of systems, ensuring proper checkouts are performed, and data acquisition systems are properly calibrated YOU'LL BRING THESE QUALIFICATIONS AS AN ENGINEER II: Bachelor's degree in mechanical, aerospace, or electrical engineering; or other technical discipline 2+ years experience operating rocket engine test stands or launch complexes YOU'LL BRING THESE QUALIFICATIONS AS A SENIOR ENGINEER I: Bachelor's degree in mechanical, aerospace, or electrical engineering; or other technical discipline 5+ years experience operating rocket engine test stands or launch complexes THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Broad general background in your engineering discipline with ability to design systems and develop computer tools for automation or analysis Experience operating facilities for liquid oxygen and liquid methane Background that demonstrates personal development which might include pilot training, scouting, sports teams especially any leadership roles in those activities Working knowledge of computer networks and IT infrastructure Demonstrated experience working with various disciplines, fabricators and suppliers to achieve on-time project execution Ability to remain unfazed by ambiguity or changes in strategic direction while maintaining a positive attitude and being self-actualized and self-guided ADDITIONAL REQUIREMENTS: Ability to travel and communicate outside of work hours Must be able to work extended hours and/or weekends as needed Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise Ability to work extended hours or weekends as needed for mission critical deadlines WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Posted 30+ days ago

D logo

Operations Manager (Operations Manager II)

DHL (Deutsche Post)Aberdeen, MD

$72,000 - $95,000 / year

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Posted 3 days ago

A logo

Whole Loan Operations Associate, Mortgage Operations, Analyst/Associate

Annaly Capital Management IncIrving, TX
About This Role Annaly, through our wholly owned subsidiary, Onslow Bay Financial, is seeking a Whole Loan Operations Associate who will be responsible for coordinating numerous operational responsibilities across the lifecycle of the loan. The Whole Loan Operations Associate will touch loans across numerous departments ranging from lock desk, collateral, credit and settlements. Additionally, the candidate will be responsible for finding and instituting process improvements, while creating an improved experience for our vast seller network. The ideal candidate would have 5+ years of experience in the residential mortgage whole loan space. Candidates should have prior knowledge of residential whole loan collateral, mortgage documents, underwriting guidelines, pricing and eligibility matrices as well as an understanding of systems used to originate, diligence, settle, service, securitize and asset manage residential mortgage loans. Essential Responsibilities Coordinate between all different internal and external stakeholders within numerous stages of loan acquisition Review custodial exception reports and identify any material and/or fatal exceptions Review post close diligence reports in a timely manner ensuring all Onslow Bay criteria are met Ability to effectively communicate Onslow Bay's position relating to loan conditions and pipeline statuses Handle seller requests and escalations in a timely manner Work comfortably within multiple vendor platforms (i.e. LOS, Rate Lock Portals, Diligence) as well as internal/proprietary loan management systems Qualifications/Requirements Basic Qualifications: 5+ years of experience in residential mortgage loans. Knowledgeable in loan origination, loan servicing, credit and collateral Bachelor's Degree preferred Desired Characteristics: Ability to manage multiple projects at a time and prioritize accordingly Ability to effectively communicate, both written and verbally, with Senior Management regarding the progress and results of projects and initiatives Thorough understanding of mortgage data and ability to identify material defects and troubleshoot accordingly Ability to work effectively under time constraints and in a fast-paced environment Eligibility Requirements: Must be willing to submit to a background investigation Must have unrestricted work authorization to work in the United States Must be willing to work additional hours as needed to complete deadline driven projects Must be willing to work in Dallas, TX on-site four days a week. Annaly is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact our Human Resources department. To learn more about Annaly Capital Management, Inc. please visit https://www.annaly.com | LinkedIn: www.linkedin.com/company/annaly-capital-management To learn more about and Onslow Bay Financial, Inc., please visit https://www.onslowbayfinancial.com | LinkedIn: www.linkedin.com/company/onslow-bay-financial

Posted 5 days ago

Artisan Partners logo

Middle Office Operations Associate - Post-Trade Operations

Artisan PartnersMilwaukee, WI
Artisan Partners is seeking a Middle Office Operations Associate to be part of the team which handles post-trade administration supporting equity and derivative trading, among other responsibilities. The Associate will be primarily responsible for post-trade processing, exception handling, trade break and fail management, issue escalation and resolution for global trading markets. This position will interact with internal resources including traders, technical liaisons, and senior management. This role will primarily support and align to the firm's equity strategies while having opportunities to support the firm's growth in private investments and derivatives processing. Responsibilities The candidate is expected to: Own post-execution processing for securities transactions; match, affirm, and confirm with custodians, administrators, and executing brokers Monitor end-to-end trade flows (transmission, receipt, acknowledgements); investigate data quality issues and drive timely resolution and escalation Manage trade breaks and fails: identify root cause, coordinate with counterparties, and implement corrective actions to reduce repeat incidents Oversee FX processing for trade and portfolio cash needs; ensure accurate booking, confirmation, and settlement Maintain reference data and settlement parameters (fees, cycles, broker/custodian attributes) to enable STP Validate books & records by ensuring counterparties reflect matching trade details and settlement instructions Document controls and procedures to support compliance with market regulations and internal policies Support conversions & registrations-public equities (e.g., local ADR): coordinate with custodians, align timing/costs with trading, and ensure proper accounting treatment and restriction handling Support private investments: coordinate with custodians and prime brokers; track upcoming activities and ensure timely recording and conversion to freely tradable shares Partner on process improvement with Operations Technology to surface control enhancements, automation opportunities, and data quality checks Qualifications The successful candidate will possess strong analytical skills and attention to detail. Additionally, the ideal candidate will possess: 1-2 years of professional experience in operations, trade processing, financial services, or a related analytical or support role Bachelor's degree in finance, economics, business, or related field In-depth knowledge of securities operations and global post-trade processes; exposure to derivatives a plus Demonstrated attention to detail, ownership mindset, and strong client service orientation Clear communicator, written and verbal; effective coordination with internal and external stakeholders Highly organized, proactive, and reliable in fast-paced environments. Proficiency with Microsoft 365 (especially Excel); experience with Power Apps or Power Automate is a plus Experience with OMS/EMS (e.g., Charles River, Aladdin), trade matching platforms, portfolio/investment accounting systems, and security master/reference data preferred Privacy Notice for California Applicants Artisan Partners Limited Partnership is an equal opportunity employer. Artisan Partners does not discriminate on the basis of race, religion, color, national origin, gender, age, disability, marital status, sexual orientation or any other characteristic protected under applicable law. All employment decisions are made on the basis of qualifications, merit and business need. #LI-Hybrid/span>

Posted 30+ days ago

Eisai US logo

Associate Director Operations, Global Medical Affairs, Strategic Planning And Operations

Eisai USNutley, NJ

$162,600 - $213,400 / year

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Job Summary The Associate Director Operations, Global Medical Affairs, Strategic Planning and Operations, role on a high level will support the day-to-day operations of the Global & US Medical Affairs team through their close work with all Gl & US Medical Affairs Oncology functions as part of the Strategic Planning & Operations team. He/she will have an integral role leading information consolidation for Global and US Strategic Planning and Operations, assisting with fiscal responsibilities including procurement, meeting and process management, IIS Program Project Management alliance management and cross functional communications. The AD, Operations, Global Medical Affairs, Strategic Planning and Operations will oversee contract and vendor management for our team, serving as a facilitator of legal and purchasing processes and assist in contract negotiation, performance management, work orders and contracts. He/she will create, review, and track requisitions, and invoices Identify opportunities to add value in Medical Affairs, bring enhancements to Medical Affairs processes, and ensure alignment of Medical Affairs work to corporate Standard Operating Procedures (SOPs). The incumbent will provide process, SOP and SWP support to Medical Affairs Oncology US and regions and will also provide internal and alliance meeting support. He/she will assist in ensuring best practices, meeting facilitation and follow up of actions across various Medical Affairs Oncology meeting working closely with the Gl & US Strategic Planning and Operations team. He/she will assist and may lead in communications associated with Investigator Initiated Studies and ensure timely responses and resolutions to investigator and internal stakeholder requests and related issues. metrics, and provides regular updates to key business partners with respect to trial progress, milestones, trial costs, timeline forecasts and trial outcomes and publications. Responsibilities Financial oversight: work closely with all to facilitate and lead the end-to-end procurement process ensuring process and oversight. Work closely with all stakeholders and liaise with administrative support to ensure all processes and work. Support the day-to-day operations of the Global & US Medical Affairs team through working with all team members. Proactively assisting with and participating in special initiatives and various workstreams. Provide internal and Alliance meeting organization and assistance ensuring best practices, meeting facilitation and follow up of actions across various Medical Affairs Oncology through working closely with the Gl & US Strategic Planning and Operations team. Provide process, SOP and SWP support to Medical Affairs Oncology regions. Work closely with the Director of Studies, U.S. Medical Directors and Field Team in responsibilities associated with U.S. Investigator Initiated Studies. Ensures timely responses and resolution to U.S. investigator and internal stakeholder requests and related issues. Metrics: provides regular updates to key business partners with respect to trial progress, milestones, trial costs, timeline forecasts and trial outcomes and publications. Assist in all contracts, contract amendments and study close-out activities. Assist in facilitation of quarterly Global IIS Committee meetings, collection of materials, and all follow-up needs. Deliver essential program management expertise to ensure alignment of Global and US Medical Affairs to the overarching business objectives and needs. This support enables team members to focus on their core responsibilities and excel by helping to eliminate operational barriers. Key contributions include: IIS Program: Collaborate closely with the Global and US IIS Program Lead to ensure timely delivery of program milestones. Responsibilities include preparing and reviewing meeting materials, documenting minutes, and follow-ups, organizing content on SharePoint, and compiling proposal reviews. Serve as a liaison with KOLs for US IIS studies, supporting recruitment, tracking milestones and metrics, managing contracts, and overseeing study closeout activities. Strategic Operations Support: Assist the Senior Director of Strategic Planning and Operations in leading and managing all aspects of Global and US Medical Affairs meetings, special projects, and operational needs. This includes scheduling global meetings, developing materials, coordinating follow-ups, and engaging with regional stakeholders as needed. Cross-Functional Collaboration: Partner with Global and US Medical Affairs teams, administrative staff, procurement, legal, and compliance to ensure timely execution of procurement and vendor management processes. Support contract development, vendor coordination, PO creation, invoice processing, and project closeout. Facilitate IIS Program contract amendments and study closures with participating sites. Budget Oversight: Work in close partnership with the Senior Director of Strategic Planning and Operations to manage budgets for both Global and US Medical Affairs, ensuring fiscal accountability and alignment with the functional and Eisai's financial goals. Requirements: A minimum of 7 plus years of overall related experience, including 5 years project management experience (10+ years relevant work experience in a pharmaceutical/biotech industry highly preferred) BS or BA in a related field; advanced degrees preferred Demonstrated project management ability, with excellent communication skills and the ability to influence non direct reports Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects Willing to get involved in ad hoc projects with a can-do attitude Proactive, resourceful, self-motivated, and should possess exemplary interpersonal skills to interact professionally with all levels in the organization Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members Excellent written and verbal skills; superior organizational skills. Highly articulate with an ability to foster the trust and respect of peers, and superiors Highly proficiency in MS Office tools, specifically Excel, PowerPoint, MS Teams, Outlook o BS or BA degree o PMP certified preferred Hybrid: On Nutley, NJ office 3 days/week (Tuesday, Wednesday, Thursday) #LI-Hybrid #LI-MI1 Eisai Salary Transparency Language: The annual base salary range for the Associate Director Operations, Global Medical Affairs, Strategic Planning and Operations is from :$162,600-$213,400 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits . Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

Posted 30+ days ago

D logo

Senior Operations Manager (Operations Manager I)

DHL (Deutsche Post)Summerville, SC

$85,000 - $100,000 / year

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 1 week ago

J logo

Sr. Operations Project Manager - New Site Operations Launch

Jabil Inc.Saint Petersburg, FL
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY The Sr. Operations Project Manager will facilitate and lead strategic initiatives for large and high complexity projects. We are seeking a dynamic and results-driven candidates to lead the end-to-end planning and execution of a new manufacturing site launch. This individual will be responsible for managing a cross-functional team and ensuring alignment across engineering, quality, HR, inventory, EHS, legal, and compliance functions. The role requires strong leadership, organizational agility, and the ability to manage complex timelines and interdependencies. ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities Program Leadership: Define project charter, success criteria, and execution strategy aligned with business goals. Serve as the single point of accountability for scope, schedule, budget, and risk management. Lead the execution of the strategic framework across Site Engineering, Manufacturing, HR, Legal, Quality, and EHS. Cross-functional Coordination: Develop and manage an integrated master schedule. Ensure clear ownership across workstreams via RACI matrix. Facilitate regular program steering and working team meetings. Stakeholder Management: Maintain strong communication with senior leadership and key stakeholders. Manage governance structures, escalation protocols, and change control processes. Risk and Issue Management: Establish and maintain RAID logs (Risks, Assumptions, Issues, Dependencies). Anticipate project risks and proactively implement mitigation plans. Operational Readiness: Ensure cross-functional teams are prepared for production ramp-up. Monitor deliverable readiness: facility buildout, EHS compliance, staff hiring/onboarding, materials availability, and production qualification. Reporting & Documentation: Provide high-impact updates, dashboards, and executive briefings. Drive continuous improvement and capture lessons learned. MANAGEMENT & SUPERVISORY RESPONSIBILITIES Reports To: Regional Project Management Office, Sr Manager KNOWLEDGE REQUIREMENTS Bachelor's degree in engineering, Business, Operations, or a related field (master's preferred). Minimum 8-10 years of project/program management experience in manufacturing, operations, or industrial facility projects. Proven experience in leading greenfield or brownfield plant launches is strongly preferred. Strong knowledge of manufacturing processes, engineering systems, and facility operations. Exceptional leadership, organizational, and interpersonal skills. Proficiency in project management tools (e.g., MS Project, others). PMP or similar certification is a plus. KEY COMPETENCIES Strategic planning and execution Cross-functional team leadership Risk and change management Effective communication and influence Operational excellence mindset Detail orientation with the ability to see the big picture BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities

Posted 30+ days ago

Morgan Stanley logo

Operations Analyst (Market Operations) - Parametric

Morgan StanleySeattle, WA

$60,000 - $90,000 / year

ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions, and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric' s hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. ABOUT THE TEAM The Operations Department at Parametric is comprised of skilled professionals responsible for ensuring the seamless execution of the firm's end-to-end operational processes. The team plays a critical role in supporting business functions by aligning daily production activities with broader organizational objectives. Core responsibilities include post trade operational activities subject to proper controls and procedures to deliver service that results in scale, efficiency, accuracy, and operational excellence across the firm. ABOUT THE ROLE The Operations Analyst role is a great opportunity for individuals interested in a career in financial operations, whether you are just starting out or looking to continue to grow. This position is a part of our Market Operations team supporting key operational processes such as trade settlement of multiple asset types and the reconciliation of many aspects of client portfolios including cost basis, impact of corporate actions, margin and collateral management. The role offers broad exposure to the operational side of investment management and provides a solid foundation for future growth within financial operations and the industry in general. It's well-suited for someone who is detail-oriented, eager to learn, has good problem-solving skills and the ability to identify processes that may be improved. Opportunities in multiple locations - Seattle, Boston, and Alpharetta - across various teams, including: Trade Settlement Identify problems that could delay the timely settlement of trades via trade confirmation review, failed trade reports, and clear communications with portfolio management, trading counterparties and custodians. Portfolio Reconciliation Perform problem solving activities via daily cash and position reconciliations between internal systems and various forms of custodians including banks, clearing brokers and counterparties. Corporate Actions Work with corporate action vendors and custodians to monitor the impact of corporate actions on client accounts. This includes dividends, mergers, stock splits and spin-offs; The timely and accurate capture of corporate actions is critical to successful portfolio management. RESPONSIBILITIES Work with internal and external stakeholders and other key points of contact in a professional manner Research and resolve issues quickly and with a sense of urgency and accuracy, escalating to team leaders when appropriate Communicate with internal and external contacts regularly to resolve issues, discuss improvements, convey status and confirm closure Identify areas for improvement and implement agreed upon solutions to support the desired environment of continuous improvement Complete assigned activities, cross-train when time allows, become a subject matter expert in your area Ensure accurate documentation that demonstrates adherence to policies and procedures Participate in opportunities for Ad-hoc project work to further learning, competency and career JOB QUALIFICATIONS PRIMARY SKILLS Bachelor's degree in finance, Accounting, Economics, or a related field preferred; relevant work experience may be considered in lieu of a degree. Experience working with Microsoft Office Suite, with strong proficiency in Excel. Ability to manage high volumes of data under tight deadlines. Strong organizational and time management skills Detail-oriented and process driven with a strong focus on accuracy Critical thinking, analytical, and problem-solving skills Effective verbal and written communication skills Self-motivated with the ability to work independently and collaborate within a team environment. Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Salary range for the position: $60,000-$90,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

Boeing logo

Mission Operations Specialist (Mission Operations)

BoeingFort Greely, Alaska

$86,700 - $117,300 / year

Mission Operations Specialist (Mission Operations) Company: Boeing Aerospace Operations Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, AK. Position Responsibilities: Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems. Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance. Assists with control and coordination of distributed resources and ground assets to support mission operations. Provides input to coordinate system maintenance activities. Assists maintenance action investigations and analysis. Works under general direction. GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment. Basic Qualifications (Required Skill/Experience): Experience working with cross functional teams Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime. Ability and willingness to certify on multiple systems in various roles and positions as deemed appropriate by direct management to support critical mission demands. Preferred Qualifications (Desired Skills/Experience): Current CompTIA Security+ CE certification Prior Military Service 1 year or more GMD work experience 1 year or more experience working with a government customer 1 year or more experience working in a Command and Control Center 1 year or more experience planning and executing maintenance activities Prior experience with Linux Operating Systems Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Total Rewards and Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $86,700 - $117,300 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 3 days ago

Boeing logo

Mission Operations Specialist (Mission Operations)

BoeingFort Greely, Alaska

$86,700 - $117,300 / year

Mission Operations Specialist (Mission Operations) Company: Boeing Aerospace Operations Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, AK. Position Responsibilities: Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems. Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance. Assists with control and coordination of distributed resources and ground assets to support mission operations. Provides input to coordinate system maintenance activities. Assists maintenance action investigations and analysis. Works under general direction. GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment. Basic Qualifications (Required Skill/Experience): Experience working with cross functional teams Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime. Ability and willingness to certify on multiple systems in various roles and positions as deemed appropriate by direct management to support critical mission demands. Preferred Qualifications (Desired Skills/Experience): Current CompTIA Security+ CE certification Prior Military Service 1 year or more GMD work experience 1 year or more experience working with a government customer 1 year or more experience working in a Command and Control Center 1 year or more experience planning and executing maintenance activities Prior experience with Linux Operating Systems Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Total Rewards and Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $86,700 - $117,300 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 2 days ago

Morgan Stanley logo

Regional AI Strategy/Data Operations- VP - Operations Risk & Regulatory Control (ORRC)

Morgan StanleyBaltimore, Maryland

$93,000 - $140,000 / year

We're seeking someone to join our team as a Regional Strategy Lead, North America in Operations Risk & Regulatory Control (ORRC)’s Central Data Team to set the regional vision and execution plan for the Operations data strategy—enabling transformation, strengthening controls, reducing risk, and accelerating automation and AI. You will partner with Silo Data Leads and work hand‑in‑glove with Technology (Tech), the central Transformation team, and the ORRC Data Strategy team to embed data enablement, governance, and innovation across Operations. Your leadership will transition teams from tactical files (e.g., spreadsheets, ad‑hoc Cognos extracts) to certified, authoritative data owned and controlled by accountable data owners. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Advanced Specialist position at Vice President level within the Change, Analytics & Strategy, which is responsible for developing operating and technology strategies, managing, and executing transformation initiatives, leading Agile fleet activities, driving innovation, developing analytics solutions and delivering business outcomes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...What you'll do in the role: Manage complex processes and/or support significant process management/project efforts Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations Set the NA data strategy, roadmap, and KPIs; align regional priorities to global objectives and budget. Define and maintain governance frameworks; ensure certified, authoritative data underpins regulatory and risk reporting. Own the regional Opportunities Backlog: surface high‑value opportunities, quantify benefits (risk reduction, control effectiveness, capacity, client impact), and drive prioritization across silos. Champion automation and AI use‑cases by ensuring data quality, lineage, and access patterns support scalable delivery; remove blockers with RTech and Transformation. Lead senior stakeholder engagement with Silo leadership and firmwide partners; replicate successful patterns and reusable assets. Sponsor data culture: training (Data Academy), tool adoption (DataZone, Collibra, MS Maps, Snowflake), communications, and communities of practice. What you’ll bring to the role: Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures Ability to think commercially, understand the impact of initiatives, risks on the operational budget Ability to address non-standard issues within area of expertise Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you At least 7 years’ relevant experience in data management and/or operational risk within financial services, with demonstrable regional or global leadership delivering improved controls, reduced risk, and automation/AI at scale. Expert: Risk Management & Control; Business Knowledge & Expertise; Transformation; Strategic Thinking & Vision; Leadership & Management. Advanced to Expert: Analysis, Problem Solving & Judgement; Communication; Financial Performance & Commercial Focus. Deep understanding of data governance, architecture, and regulatory reporting in complex, global environments. Proven experience leading multi‑silo transformation portfolios and data modernization at scale. Fluency with data platforms and governance tools (e.g., Snowflake, Collibra, DataZone) and close partnership with RTech. Exceptional stakeholder management and influence; clear, concise communication with senior audiences. Ability to convert strategy into executable plans with measurable outcomes and robust controls. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Salary range for the position: $93,000 and $140,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 2 weeks ago

L logo

Head of Operations - Bakery Operations/Retail

Leap BrandsAtlanta, GA
Company Overview: We are a private equity-backed restaurant company specializing in baked goods, with a unique focus on creating memorable dining experiences and fostering strong community connections. Alongside our in-restaurant offerings, we emphasize event-based sales and community-driven initiatives to expand our reach and drive growth. As we continue to scale, we are seeking a results-driven Head of Operations to lead and optimize our operational strategies across all facets of the business. Position Summary: The Head of Operations will oversee all aspects of daily operations, ensuring the seamless delivery of high-quality products and experiences while driving efficiency and profitability. Reporting directly to the CEO, this leader will develop and execute strategies to scale operations, grow event and community sales, and build a strong operational foundation to support long-term growth. Key Responsibilities: Operational Leadership: Lead and oversee all restaurant operations, including production, service, inventory, and logistics. Develop and implement operational standards and processes to ensure consistency, quality, and efficiency across all locations. Manage day-to-day operations while identifying opportunities for improvement and innovation. Events & Community Sales: Develop and execute strategies to grow revenue from events, catering, and community partnerships. Collaborate with marketing and sales teams to build strong relationships with local organizations, schools, and businesses to drive event bookings. Oversee the logistics and execution of events to ensure customer satisfaction and operational excellence. Team Leadership & Development: Build, mentor, and lead a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement. Implement training programs to ensure staff alignment with company values, standards, and goals. Empower restaurant managers and teams to excel in their roles while driving consistent execution across locations. Financial Performance: Oversee budgeting, forecasting, and P&L management for all operational functions. Drive cost efficiency through labor optimization, inventory management, and vendor negotiations. Monitor and analyze KPIs to ensure alignment with company growth and profitability objectives. Product & Experience Quality: Ensure the consistent delivery of high-quality baked goods and exceptional guest experiences. Partner with culinary and creative teams to maintain the integrity of the brand and innovate product offerings. Monitor customer feedback and industry trends to refine operational and service standards. Scaling & Growth: Develop and execute strategies to scale operations, including expanding the company’s event sales infrastructure and optimizing workflows. Collaborate with the executive team to identify and prioritize new growth opportunities. Build scalable systems and processes to support multi-unit expansion. Qualifications: Experience: 8+ years of operational leadership experience in the restaurant or hospitality industry, with a strong background in baked goods or specialty food concepts. Experience with event-driven sales or community-based initiatives is highly desirable. Operational Expertise: Proven ability to manage and scale operations, with a deep understanding of restaurant logistics, inventory, and labor management. Leadership: Demonstrated success in building and leading teams, with a focus on employee development and engagement. Sales & Events Knowledge: Experience driving revenue through event sales, catering, or community partnerships. Financial Acumen: Strong understanding of P&L management, cost controls, and operational KPIs. Customer Focus: Passion for delivering exceptional guest experiences and creating strong community connections. Powered by JazzHR

Posted 30+ days ago

Later logo

Revenue Operations Manager - Customer Operations

LaterBoston, MA

$130,000 - $140,000 / year

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely , the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes. This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust. What you'll be doing: Strategy Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings. Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales. Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions. Technical/ Execution Revenue Accountability & Performance Intelligence Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level. Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk. Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track. Develop consistent frameworks for measuring customer health that work across product lines and engagement models. Sales-to-Services Handoff & Capacity Forecasting Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution. Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload. Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation. Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively. Operational Process Design & Customer Infrastructure Design, document, and continuously improve the workflows that move customers from sale through delivery completion. Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions. Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines. Systems & Enablement Own the Salesforce data architecture that enables clear visibility into customer and campaign performance. Ensure data integrity and system hygiene across the customer and campaign lifecycle. Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth. Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation. Create documentation and enablement resources so teams can effectively use the systems and processes you build. Team / Collaboration Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders. Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms. Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints. What success looks like: Within your first 6–12 months, success in this role will look like: A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams. Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team. A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand. Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements. A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines. Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization. What you bring: 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment. Proven ability to design and implement cross-functional processes that drive measurable business outcomes. Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling. Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity. An analytical mindset with the ability to translate data into insight—and insight into action. Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus. Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders. Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist. Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar) How you work: Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement. Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high. Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 130,000 - 140,000 USD #LI-Hybrid Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 3 weeks ago

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Operations Supervisor (Director of Operations) - Acadiana

AMIkids CareersBranch, Louisiana
WHY AMIkids? AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Director of Operations to provide leadership to the Youth Care Specialists and Youth Care Specialists Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program. If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations. Video: We Are AMIkids Website: www.AMIkids.org What you will be doing: Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model, Coordinate daily staffing schedule; ensure coverage is maintained within required ratio, Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements, Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items, De-escalate youth altercations and incidents, using authorized methods and notify leadership, Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth, Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information, Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth, Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth, May act as liaison between internal and external stakeholders, Participate in recruiting process. Role requirements: Bachelor’s Degree in Business Administration, Education or related field; Minimum one (1) year supervisory experience, two (2) years preferred, Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth. What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities – we pride ourselves on developing our leaders from within Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more. Check out our website to learn more about what we offer! Benefits

Posted today

Via Transportation logo

Strategy & Operations Associate Principal, Support Operations

Via TransportationNew York City, NY

$85,000 - $110,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$85,000-$110,000/year

Job Description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As a Strategy and Operations Associate Principal, you'll play a key role in empowering and enabling Via's internal Support Operations teams. You'll work cross-functionally with product, engineering, and service operations to identify challenges, translate complex information into actionable insights, and develop scalable solutions that help teams work smarter and deliver exceptional service.

What You'll Do:

  • Develop scalable solutions to address issues faced by Via's riders, drivers, and internal operations team members
  • Identify opportunities to enhance efficiency, quality, and consistency across support operations, driving measurable improvements in both internal performance and customer experience.
  • Create repeatable, trackable standard operating procedures and trainings to ensure live operations run as intended
  • Serve as point of contact for leads of Via's central operations teams, preempting and responding to operational issues
  • Conduct in-depth research and analysis ensuring high quality standards are maintained as Via expands to additional markets
  • Contribute to product development, both internal and customer-facing
  • Create and implement online service solutions for new and existing lines of business
  • Utilize proprietary technology to monitor Via's operation in real time, ensure its smooth execution, and identify opportunities for improvement

Who You Are:

  • Excellent at prioritization; you understand how to get the highest ROI from your work
  • Meticulous and vigilant, with a high level of attention to detail
  • Team player that thrives working with diverse teams across all Via offices
  • Analytical and obsessed with numbers; you're comfortable manipulating data with platforms such as Excel, Tableau, and/or Looker; SQL experience a plus
  • Problem solver; you don't accept the status quo and are always looking for creative solutions
  • Excellent and efficient communicator with a knack for always finding the right tone
  • Minimum of 3-5 years of experience at a startup, consulting firm, or in a similarly fast-paced environment

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $85,000 - $110,000 per year

We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.

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