- Home
- »All Job Categories
- »Operations Management Jobs
Auto-apply to these operations management jobs
We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Posted 2 weeks ago

Posted 30+ days ago

Posted 1 week ago

Posted 30+ days ago

Posted 30+ days ago

Posted 2 weeks ago

Posted 30+ days ago

Posted 30+ days ago

Posted 30+ days ago

Posted 30+ days ago

Posted 4 weeks ago

Posted 30+ days ago
Posted 30+ days ago

Posted 3 weeks ago
Posted 3 weeks ago

Posted 1 week ago

Posted 30+ days ago

Posted 30+ days ago

Posted 30+ days ago
Posted 1 week ago

Case Management Specialist
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.

Job Description
Job Posting Title
Case Management Specialist
Agency
695 OKLAHOMA TAX COMMISSION
Supervisory Organization
Individual Income Tax
Job Posting End Date (Continuous if Blank)
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Job Description
Case Management Specialist- Income Tax Accounts
Salary- $48,100.00
Why you'll love it here!
TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!
There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:
- Generous state-paid benefit allowance to help cover insurance premiums.
- A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
- Flexible spending accounts for health care expenses and/or dependent care.
- A Retirement Savings Plan with a generous match.
- 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
- 11 paid holidays a year.
- Paid Maternity leave for eligible employees.
- Employee discounts with a variety of companies and venders.
- A Longevity Bonus for years of service.
JOB SUMMARY
The Case Management Specialist plays a critical role in assisting and shaping the direction of the Income Tax Accounts Division of the Oklahoma Tax Commission. The Specialist's primary goals are to enforce state statutes, rules, and to collect outstanding income taxes.
The Specialists are involved in conducting professional operational reviews and research to determine compliance with laws and regulations, generally accepted accounting procedures, financial accountability standards or other requirements. This includes scheduling, planning and conducting required interviews, reviewing required accounting records or other tax documents, evaluating financial controls, identifying deficiencies, advising on compliance with established requirements or standards, and preparing supporting documents. This also includes having high level conversations and discussions with tax professionals.
DUTIES AND RESPONSIBILITIES
The functions performed by employees in this job family will vary by level, but may include the following:
Assist taxpayers via phone call and/or email with clear and concise information regarding tax law and regulations and generally accepted accounting procedures, financial accountability standards and other requirements.
Respond timely and accurately to internal customers.
Schedules, plans and conducts required interviews, reviewing required accounting records or other tax documents, evaluating financial controls, identifying deficiencies, advising on compliance with established requirements or standards, and preparing supporting documents. This also includes having high level conversations and discussions with tax professionals.
Accurately complete tasks assigned daily.
Reviews returns previously processed to ensure proper accounting of return that is in compliance with tax law and regulations
and accurately processes wavier requests up to $5,000 threshold
Accurately prepares taxpayer correspondence, updates them on waiver recommendations, attaches files and notates accounts.
Accurately adjust account as needed based on the waiver recommendations.
Accurately submit work item requests.
Accurately complete special projects assigned by Supervisor.
Perform SQR testing on system developments as assigned by Supervisor.
Assist SR Specialist with researching protest and innocent spouse cases based on tax law and regulations and generally accepted accounting procedures, financial accountability standards and other requirements.
Execute against the ITA mission statement daily in which include teamwork, process and automation enhancement and enhancing the taxpayer experience
Exhibit behavior of establishing a great place to work culture
Other similar duties as assigned.
COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of
Accounting and auditing methods and systems
Generally accepted auditing standards and procedures
OK state statute and regulations
Federal law and regulations
Computer technology principles, terminology, and automated systems
Financial statements, ledgers, journals and reports
Analytical principles
Skills in
Interpersonal skills
Time management
Using a computer and applicable software
Proficient in Microsoft Office programs
Proficient analytical, critical thinking and problem-solving abilities
Verbal communication
Active listening
Exceptional attention to detail
MINIMUM QUALIFICATIONS
Education and Experience requirements at this level consist of
A bachelor's degree in accounting, finance, business or public administration; or related field
OR an equivalent combination of education and experience, substituting one year of paraprofessional experience in auditing, accounting, or similar field for each year of the required education
PHYSICAL DEMANDS
Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level.
SPECIAL REQUIREMENTS
No travel required.
Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.
Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
