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Associate Manager, Workforce Management-logo
FavorTexas, AL
The Favor Support team is a key part of the overall Favor experience. When things don't go according to plan, we step in and ensure our Customers, Runners and Merchants receive a personalized, fast and easy path to resolution across multiple channels (phone, chat, email, social). As an Associate Manager, Workforce Management (WFM) at Favor, you will play a strategic and hands-on role in driving workforce planning for our Support organization. This position is critical to ensuring we meet customer and runner contact demand through accurate forecasting, headcount planning and effective scheduling with continuous optimization of staffing strategies. You'll partner with leadership across departments to provide data-backed insights, shape planning processes, and support scalable operations that align with our business goals. You will report directly to the Senior Manager of Support Operations. What You'll Do: Forecasting, Planning & Scheduling Analyze historical volume trends across all contact channels including phone, chat, and email to generate short- and long-term demand forecasts that support staffing and operational planning. Translate forecasts into actionable staffing models that align with service level agreements (SLAs), productivity goals, and budgets. Evaluate and design efficient Specialist schedules, lead shift bids, and optimize intraday coverage to meet demand fluctuations. Oversee time-off request approvals based on capacity, ensuring balance between business coverage and team flexibility. Identify the need for overtime (OT) or voluntary time off (VTO) based on demand. Manage reporting and tracking of hours to support operational efficiency and cost control. Team Leadership & Real-Time Coordination Directly manage, coach, and support a team of Workforce Management Coordinators, providing regular feedback, development opportunities, and performance assessments. Partner closely with Coordinators to ensure clear communication and alignment on new initiatives impacting volume, process updates, and the connection between long-term forecasts and intraday execution. Collaborate with Coordinators to continuously improve real-time strategies and intraday responsiveness, using insights from forecasting and scheduling to guide decisions. Cross-Functional Collaboration & Reporting Work closely with Support Leadership, Training, QA, Experience and Systems teams to plan for projects, offline sessions, and seasonal ramp periods. Provide detailed reports, dashboards, and trend analysis to inform executive decision-making and drive continuous improvement. Serve as an operational thought partner to identify process gaps, inefficiencies, and areas of improvement within the workforce plan, and drive changes to enhance team performance. Step in to support other workforce management initiatives and special projects as needed. Skills You Have: A relevant degree (or comparable formal training, certification, or work experience) 5+ years of experience in a workforce planning, capacity management, and strategic scheduling role within a support contact center environment. 3+ years of experience in a Workforce Management leadership role (Team Lead or higher) within a support contact center environment, including direct people management and operational ownership across forecasting, capacity planning, and real-time execution. Strong command of workforce management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling, and reporting functions. High proficiency in analyzing operational data, modeling scenarios, and presenting insights to leadership. Strong ability to coach, support, and performance manage a team of Coordinators, including feedback, career development, and accountability. Proven success working cross-functionally and influencing outcomes across teams. Excellent organizational skills with the ability to manage competing priorities in a fast-paced setting. Exceptional communication skills with the ability to convey complex workforce data clearly. Who You Are: Strategic and operational leader with a proven ability to drive workforce initiatives that balance real-time execution with long-term planning, directly influencing service levels, cost efficiency, and specialist experience. Data-driven decision-maker who synthesizes complex workforce data spanning forecasts, capacity plans, intraday metrics, and performance trends into actionable insights and clear recommendations for cross-functional leadership. Experienced people leader with a strong track record of coaching and developing Real-Time Coordinators, empowering them to manage intraday performance while building scalable, consistent operational practices. Business-savvy and forward-thinking, with a deep understanding of contact center dynamics, customer experience, and operational trade-offs that impact staffing, scheduling, and long-term growth. Highly adaptable operator who thrives in fast-paced, evolving environments, bringing structure and clarity to ambiguous challenges while remaining responsive to shifting business priorities. Collaborative partner and Influencer, skilled at aligning WFM strategy with the needs of Support Leadership, Training, QA, and other stakeholders to deliver outcomes that serve both our customers and internal teams. Relentlessly curious and improvement-oriented, always seeking ways to refine systems, explore better tooling, and future-proof workforce strategies through experimentation and continuous learning. Life at Favor Where you'll work: This role can be hybrid or remote, depending on the team member's location in Texas. If you live in Austin, Texas, we ask that you work from home roughly three days per week and work at our HQ for the remaining work days. If you live in a different city in Texas, you will primarily work from home, with the opportunity to travel to Austin for company-wide events. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members. Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators. Community: Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities. Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you! In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

Posted 30+ days ago

F
First Horizon Corp.Nashville, TN
Location: On site in Memphis, TN, Nashville, TN, Knoxville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Tampa, FL, Birmingham, AL. SUMMARY: The Product Management Manager oversees product development initiatives and handles daily management activities, ensuring that product delivery schedules and tasks related to all aspects of product development are coordinated with stakeholders to successfully release new products on time and within budget. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Directs the work of subordinate staff to efficiently guide projects through various stages of development, maintaining high standards for product quality and compliance with industry standards. Defines product requirements and roadmap, driving branding and marketing strategies by tracking profitability metrics, and ensures compliance needs are met. Monitors competitive trends, supporting compliance procedures, and optimizing resource allocation for product development processes. Performs all other duties as assigned. SUPERVISORY RESPONSIBILITIES: Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Proven track record in product lifecycle management and leadership, familiarity with banking industry standards, and client-focused mindset. Requires bachelor's (4-year college) degree and 5 years' experience as an individual contributor and 1-3 years' supervisory experience is preferred. COMPUTER AND OFFICE EQUIPMENT: Proficiency in Microsoft Office. CERTIFICATES, LICENSES, REGISTRATIONS (Ex CPA, Series 6 or 7 license, etc.) Preferred certifications include relevant product management certifications. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube Instagram YouTube

Posted 4 weeks ago

Treasury Management Advisor Iii- CRE (North/South Carolina)-logo
Huntington Bancshares IncCharleston, SC
Description Job Description: As a Treasury Management Advisor III, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic Business Development: Target and win opportunities with large, complex clients using advanced consultative selling techniques Existing Client Management: Leverage your expertise to maintain and expand existing customer relationships, ensuring that our clients receive exceptional service and tailored solutions to meet their financial needs Customized Solution Design: Lead the design of complex treasury solutions, coordinating with product specialists to address client needs Product Pricing and Structuring: Develop and implement competitive pricing strategies and product structures tailored to meet the specific client needs Negotiation & Deal Closing: Handle negotiations on pricing, contracts, and service-level agreements Implementation Oversight: Ensure seamless transition from sales to implementation, coordinating with various teams Client Portfolio Leadership: Oversee portfolio performance, ensuring revenue growth and high utilization of treasury solutions Risk Management & Compliance: Manage risk and ensure compliance with relevant regulations Sales Performance Management: Maintain and manage weekly and monthly sales results, ensuring timely and accurate pipeline management and monitoring to achieve sales targets Strategic Contribution: Contribute to high-level sales strategy and product development feedback Basic Qualifications: 8+ years in treasury management sales role focusing on Commercial Real Estate clients with a deep understanding of the CRE Industry and experience working with developers, property managers, REITs and private equity real estate firms. Strong understanding of commercial real estate financing structures, operations and market dynamics. Proven success in delivering customized solutions for cash flow optimization, payables and receivables automation, and liquidity management. The ability to navigate multi-entity structures and seasonal cash flow cycles-while taking a consultative approach to identifying growth opportunities-is essential. Bachelor's degree in business or related field Preferred Qualifications Proven leadership and mentoring capabilities Strong understanding of risk management and regulatory awareness Certified Treasury Professional (CTP) or equivalent high-level treasury certification Master's degree (MBA or similar) in a relevant field Recognition for outstanding performance in treasury services sales or corporate banking Established network of industry contacts and involvement in industry associations Deep knowledge of treasury services/products and industry applications Proven high sales performance and client relationship growth Excellent communication, negotiation and presentation skills Strong analytical and strategic planning abilities Proficient in treasury technology and systems #LI-Hybrid #LI-BM1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 2 weeks ago

T
Texas Capital Bancshares, Inc.Dallas, TX
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. The Talent Management Partner will play a critical role on the Talent Management Team by helping to create, define, enhance, and execute our Talent Management programs ensuring that these initiatives are completed on time and delivered to the business with excellence. This role will help build out programs, deliver them and help with the underlying processes and reporting that support them. This individual will need to ensure that timelines are met for program reporting and communication to successfully engage employees, managers and leaders to ensure strong delivery to the business. Job Description: This role will report to the Head of Talent Management and will have responsibility for program creation, training, reporting and tracking across talent management Program creation could include such programs as employee experience maps, manager training and impact coaching, virtual facilitation, leadership and talent development programs Partner with Talent Management leadership and key stakeholders for recommendations on how to drive business goals through and with talent growth and development Collaborate with Talent Management team on core functions such as goal setting, mid-year review, annual review, talent planning, and employee engagement Manage and maintain job aides, SharePoint sites, and other key talent assets Facilitate the dissemination of engagement scores and activities to move the business forward, aid in retention, and nurture the culture to grow the business Utilize data to show return on investment Participate with the Talent Management team to deliver constant improvement of the curriculum and programs for employees, managers, leaders and the business Effectively communicate and partner with the Talent Management team, HR business partners, key business leaders, managers, and other leaders throughout Texas Capital Keep up to date on training trends, developments and best practices to support program development Qualifications: Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree preferred but not required). 6-9 years of progressive experience in Talent Management, HR Business Partnering, Organizational Development, or related HR functions. Proven experience in designing and implementing talent programs (e.g., succession planning, leadership development, performance management). Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights for talent strategies. Project management expertise, including the ability to manage multiple priorities in a fast-paced, high-intensity environment. Excellent communication and facilitation skills, with experience influencing and engaging stakeholders at all levels. Demonstrated ability to align talent strategies with business objectives, driving measurable impact on organizational performance. Change management experience, particularly in implementing new talent processes or cultural transformation initiatives. Adaptability and resilience in high-intensity environments. Strong interpersonal and relationship-building skills. Executive presence and the ability to lead cross-functional initiatives. Empathy and emotional intelligence to support employee engagement and development. Strategic thinking with a proactive approach to problem-solving. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Posted 5 days ago

Manager, Physician Contract Management-logo
Sutter HealthModesto, CA
We are so glad you are interested in joining Sutter Health! Organization: MMC-Memorial Medical Center Position Overview: Sutter Memorial Medical Center strives to provide high quality, compassionate care to each patient, while exercising prudent fiscal responsibility. Sutter Memorial Medical Center is a community based and not-for-profit organization that exists to maintain and improve the health status of the citizens of greater Stanislaus County. We extend selected services to other communities whenever this will meet the critical needs and when it will enhance the productivity of local resources. We pursue our mission by providing and promoting effective health care services and by fostering an integrated system of care in partnership with physicians, other health care providers, and payers. We provide access to a full continuum of care, built upon a core of sophisticated hospital-based services. Ensures the consistent management of physician/provider contracts including oversight of the contract management process, development of specific standards, contract negotiations and document management. Provides contract administration oversight for managed care provider network. The manager's role in the contract development process requires close collaboration with various departments, including clinical operations, project management, account management, business operations and finance. Job Description: This role will support the Central Valley Division. The ideal candidate will have extensive experience in referral source for acute hospital-physician contracting * EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Degree in Finance, Business Administration, Health Administration or closely related field. TYPICAL EXPERIENCE: 8 years recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of the structure of health care plan products including HMOs and Preferred Provider Organizations (PPOs) as well as Employee Retirement Income Security Act (ERISA) laws and regulations. Working knowledge of health care contract terminology, provisions, and various reimbursement methodologies including managed care risk contracting Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions. Verbal and written skills, and ability to convey complex information in a way that others can readily follow. Negotiating and persuasive skills, both in one-on-one and group situations. Demonstrated organizational skills with the ability to complete multiple complex projects within established time parameters. Problem solving and analysis to include financial, business, and contract language terms. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $50.16 to $75.24 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

Sr. Product Manager, Identity Access Management (Iam)-logo
LPL Financial ServicesNew York, NY
Job Overview: As the VP of Product Management for the Identity Access Management (IAM) product area, you will oversee the strategic direction, development, and management of our IAM products and services. This role requires a deep understanding of IAM technologies, market trends, and customer needs. The ideal candidate will have a strong background in product management, leadership, and a passion for driving innovation in the IAM space. Responsibilities: Conduct in-depth research and analysis to define the long-term IAM platform development roadmap, key features, and manage development cycles with clear schedules, deliverables, metrics, and milestones. Work closely with technology, product, business, and other stakeholders to ensure cohesive product strategies and execution. Monitor and analyze product performance, making data-driven decisions to optimize and improve product offerings. Serve as the primary point of contact for internal and external stakeholders regarding IAM product-related matters. Stay up-to-date with industry trends, emerging technologies, and best practices in IAM. Define and enforce system-wide compliance of non-functional requirements related to IAM performance, accessibility, and interoperability. Define and prioritize product features, enhancements, and roadmap based on customer feedback and business objectives. Collaborate across the firm to maintain alignment on vision, strategy, and performance to goals, leveraging critical thinking to increase the value proposition of assigned products and programs. What We're Looking For: We seek strong leaders who can deliver a world-class user experience. If you thrive in a fast-paced environment, are user-focused, team-oriented, and can accelerate creativity and continuous improvement, we want you. Understanding our users' stories and advocating passionately on their behalf is crucial to making their technology experience better every day. Requirements: 7+ years of experience in product management roles building digital products or technology-enabled services, specifically in the IAM space. Core Competencies: Demonstrated business acumen with the ability to interact with partners, including developing, presenting, and gaining approval on business cases and funding requests. Ability to work cross-functionally and drive outcomes, even without direct authority. Strong analytical skills with the ability to evaluate business opportunities and results against established objectives. Expert communication skills, both written and oral, with the ability to present materials to senior and C-suite leaders. Preferences: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. In-depth knowledge of IAM technologies particularly ForgeRock, standards, and best practices. Pay Range: $145,200-$242,000/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 30+ days ago

Management Trainee Program-logo
The BuckleOrlando, FL
Summary The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Maintain and build good Guest relationships to develop a client based business Model, encourage and demonstrate leadership in customer service and selling skills Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis Motivate Teammates to initiate and complete daily tasks Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies Actively recruit for the store and participate in interviewing with Store Manager Support Store Manager by setting up all interviews Visual Merchandise Management Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines Responsible for managing product categories such as: denim, shoe, promotions and supplies Maintain store standards of excellence at all times Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews Review completed Management Trainee assignments with District Manager Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store Accurately and efficiently complete store opening and closing procedures according to Buckle procedures Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings Complete register balance and bank deposits accurately, daily and on time Adhere to Loss Prevention policies and store key controls at all times Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence Convey feedback to Store Manager with regard to sales and Teammate performance Monitor and maintain adequate inventory of supplies Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Communicate store repair needs to Store Manager Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Supervisory and Leadership Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates Act as the Store Manager in their absence Ability to travel and cover other Stores within District based on business needs Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Objective Qualifications No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Relocation may be required Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Sales Support, Clinical Specialist - Heart Rhythm Management Image-Guided Therapy Devices (New York, Queens, Brooklyn, Long Island NY)-logo
PhilipsBrooklyn, NY
Job Title Sales Support, Clinical Specialist - Heart Rhythm Management Image-Guided Therapy Devices (New York, Queens, Brooklyn, Long Island NY) Job Description As a Clinical Specialist with our Lead Management team you will provide clinical expertise and organic revenue generation and growth to drive customer engagement and accelerate the sales process. You will assist in developing a highly knowledgeable customer base, drive and sustain Health Care Provider Education efforts, and help drive full product portfolio utilization to meet the needs of our customers. Your role: Conducting formal product/sales presentations to all clinical decision makers and physicians within the hospital, practice, and/or clinical setting. Coordinating with other members of the IGTS (Systems) and IGTD (Devices) Philips teams to deliver customized solutions for our customers. Prospecting for new customers and growing and maintaining target revenue volume in assigned accounts along with Territory Managers (TMs) and Regional Sales Managers (RSMs). Growing awareness of the clinical application of Philips IGTD products by recruiting physicians and staff to attend training programs and in-services. Supporting the evaluation of new products and providing clinical feedback to marketing and sales. Keeping tabs on competitive products, current and future IGTD products, and relevant clinical publications and updates. Consistently working to improve clinical and sales acumen, competitive product knowledge, and customer relationship/sales skills. Travel: Northern California, San Francisco, Sacramento, Modesto, Fresno CA You're the right fit if: You've acquired 5+ years of experience in clinical sales. Your skills include strong clinical and technical knowledge with the confidence to knowledgeably engage key stakeholders to present a value proposition, excellent planning and organizational, project management and time management skills, and professional presence that influences desired results with both external and internal partners. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. You have a bachelor's degree or equivalent experience How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $110,500 - $192,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Long Island, Manhattan, West Chester County, Queens, Brooklyn area #LI-PH1 #LI-FIELD This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 6 days ago

F
Ferrovial, S.A.Woodstock, VA
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Position Summary Responsible for maintenance, servicing and repairs of roads and other infrastructure assets. This individual will be responsible for maintaining contracted assets (such as roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, etc.) per standards in the contract and as directed by supervisor. Please note - in order to support our road maintenance services, this role may be assigned to operations of equipment for winter (if applicable) or summer operations as required. Primary Duties and Responsibilities Creates safe Maintenance of Traffic, control by setup and removal of traffic control devices including cones, message/arrow boards, temporary signage, etc. Must be comfortable working from heights in bucket trucks, scaffolding, ladders and aerial platforms lifts. Basic maintenance and repair of bridge structures and equipment rooms including portals, railings, expansion joints, doors, and painting as required. Repairs/maintains functionality of roadway catch basins, sumps and pumps, fire hydrants and other mechanical assets through use of shovels and other hand or power tools and equipment. Repairs/maintains functionality of equipment room ventilation systems Repairs/maintains basic electrical systems including emergency telephones, CCTV systems, electronic traffic signs, call boxes, lane signals, lighting, Transports crew and equipment to work sites operating vehicle large trucks and specialized motor vehicles and trailers. Required to be available for emergency response rotations as need for overtime, evenings, weekends, and holidays Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment. Carry out all duties in line with Company policies and procedures as amended from time to time. Maintain and repair highway and other surfaces including potholes, striping, adding or replacing reflectors, working with concrete and asphalt. Creates safe traffic control by setup and removal of traffic control devices including cones, message/arrow boards, temporary signage, etc. Maintains clean appearance of highways and medians through litter and debris removal and disposal (may use litter claw or other device) Repairs/maintains functionality of slopes, berms, culverts, drains, etc. through use of shovels and other hand or power tools and equipment Controls vegetation appearance and growth through use of lawn mowing equipment, hand or power trimmers, and chemical sprayers and other methods Maintains the appearance and functionality of signs, guardrails, fence, and lighting through repair and/or replacement using hand or power tools. Keep roadways free of debris including ice and snow by using snow removal and/or sanding equipment Transports crew and equipment to work sites operating vehicle pickup trucks and specialized motor vehicles Required to be available and accessible for emergency response rotations as need for overtime, evenings, weekends, and holidays All other duties as assigned. Avoids legal challenges by complying with federal, state, and local legal requirements. Knowledge, Skills & Abilities Demonstrated knowledge of underground infrastructure maintenance. Must practice safe work methods to remain accident and injury free. Ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. Will be required to wear Personal Protective Equipment (PPE) appropriate to your job. Ability to cooperate and communicate written or verbally with co-workers and supervisor. Ability to perform basic math functions (add, subtract, multiply divide, calculate proportions, percentages, measurements). Ability to understand instructions furnished in written, oral, or diagram form. Ability to read, write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals to comply with contractual requirements Ability to work flexibly and willingness to work extensively to meet business needs High level of attention to detail. Takes ownership of responsibilities Basic knowledge of the standard methods, materials, tools and equipment used in concrete, asphalt repair, construction and maintenance. Skill in the use and care of small hand power tools associated with the work. Ability to interface with the public in a professional manner. Education and Experience HS Diploma or GED (Required) One (1) year work experience in infrastructure, maintenance, and repair. (Preferred) A valid DZ, BZ or AZ driver license and a good driving record are required (Required) Work Conditions / Physical Demands Work Environment While performing the duties of this job, the employee is routinely exposed to traffic and outside weather conditions including extreme heat and cold. The employee is occasionally exposed to wet and/or humid conditions; high precarious places; fume or airborne particles. Frequent exposure to toxic or caustic chemicals, frequent exposure to insects and infrequent exposure to reptiles/rodents. The noise level in the work environment usually moderate but on occasion can be more than moderate. Physical Demands The employee is regularly required to stand; sit; walk on a wide range of surfaces; use hands and fingers, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, and talk or hear. Ability to lift up to 50 pounds unassisted. Use manual and powered pneumatic, hydraulic, gas, and electric powered tools and equipment. Vision abilities include both close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to pass fit test for respirator as required. Ability to work at heights. Ability to work in confined spaces. Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Canada Limited, Ferrovial Webber Energy, LLC), is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws. #WeAreFerrovial

Posted 1 week ago

Don't See What You're Looking For In Records Management?-logo
NYCEDCNew York, NY
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Don't see what you're looking for in the Records Management Department? Read more about what the team does and see if it's the right match for you. If interested, simply take a few minutes to tell us more about yourself and you'll receive tailored communications from our recruiters about future employment opportunities. Department Overview: The Records Management Department is a service department within NYCEDC whose mission is to systematically and centrally manage the organization's records throughout their life cycle. The Records Management Department indexes, maintains, preserves, retrieves and destroys NYCEDC's records in the most efficient and cost-effective manner, while adhering to NYCEDC's Records Retention Schedules and to all legal, regulatory and audit requirements. Ideal Candidate Profile: The ideal candidate for the Records Management department is a detail-oriented and service-driven professional with a passion for organization, accuracy, and systems thinking. You likely have experience managing records or information systems and understand the importance of compliance, accessibility, and data integrity across an organization. You bring strong analytical and critical thinking skills, allowing you to assess business needs and recommend practical, efficient solutions for records management and information governance. You're also a proactive communicator, comfortable responding to staff inquiries, delivering training, and supporting teams in aligning with records policies and best practices. If you are someone who enjoys solving problems, creating structure, and supporting teams in maintaining the integrity of organizational records, this team may be the right fit for you. About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: Generous employer subsidized health insurance Medical, dental, and pharmacy plans Vision and hearing benefits Flexible spending accounts for healthcare and dependent care Short term and long-term disability coverage 100% employer covered life insurance and supplemental life insurance coverage Up to 25 vacation days Floating Holidays and Summer Fridays Parental leave - up to 20 paid weeks Retirement savings programs Company-paid 401(a) defined contribution plan 457(b) tax-advantaged retirement savings plan Tuition Reimbursement program Continuing education and professional development Public Service Loan Forgiveness (PSLF) eligible employer College savings plan Backup childcare Gym membership discounts A Calm.com membership for mindfulness and mental health support Employee discounts through Plum Benefits and much more Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Posted 30+ days ago

Senior Consultant, Product Management - Offers-logo
TransunionNew York, NY
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. In this role, the Senior Consultant will play a key part in supporting the product development lifecycle for the Offers suite within Credit Risk Solutions. Responsibilities will include gathering and synthesizing voice of customer insights, coordinating with both internal teams and external stakeholders to implement product requirements, and ensuring ongoing alignment of our offerings with customer expectations. Success in this role requires strategic thinking, strong attention to detail, and familiarity with affiliate marketing and/or financial services regulations. This is an exciting opportunity to join a growing team at the forefront of innovation in the credit ecosystem. What You'll Bring: 5+ years of relevant experience in product management, strategic planning, business development, or a combination of these areas Bachelor's degree required; an advanced degree is a plus A proven track record of delivering projects on time and to expectations Strong attention to detail and the ability to work independently Excellent interpersonal skills and a desire to be a trusted partner across teams Intellectual curiosity, with the ability to quickly absorb new information-and ask insightful questions Demonstrated ability to analyze, organize, and communicate complex information effectively Experience applying risk management frameworks and/or knowledge of certain financial services regulations (e.g., FCRA, GLBA, CCPA, Reg Z) Experience supporting traditional banks and/or financial technology companies in a customer-facing capacity Experience developing and scaling effective processes Impact You'll Make: Support the Offers product development lifecycle (PDLC), from Discovery to Delivery, including collection of customer insights (VOC), hypotheses validation through focus groups & surveys, and more Support customers with ongoing product enhancements, collaborating heavily with TU stakeholders across Sales, Product, Technology, Privacy, Legal and Compliance. Evaluate new product capabilities and drive innovative product strategies for TransUnion's prequalified offers ecosystem of solutions Draw insights from data and market analysis to develop business cases and market segmentations to enable new solutions to our customers' most critical problems Present conclusions and recommendations to key decision-makers including development of supporting documentation Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Pay Scale Information : The U.S. base salary range for this position is $82,700.00 - $120,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Sr Consultant, Product Management

Posted 4 weeks ago

Management Trainee-logo
Enterprise Rent-A-CarGrand Rapids, MI
Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career. This position is located in Grand Rapids, MI. We offer a robust Benefits Package including, but not limited to: Competitive Compensation - This position offers targeted 1st year annual compensation of $51,542.20 with an average 45 hour work week. Paid Time Off, starting with 19 off per year Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discounts on car rentals, car purchases and much more! 401(k) retirement plan with company match and profit sharing We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 65 years ago with a commitment to the communities that we serve, we operate a global network with 90,000+ dedicated team members across nearly 100 countries, and more than 2.3 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Responsibilities We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications Must have a Bachelors degree, or be within 2 semesters of graduating with a Bachelors Must have a valid driver's license in with no more than two moving violations and/or at fault accidents on driving record in the past three years No drug or alcohol related convictions (DWI/DUI) on driving record in the past 5 years Must be at least 18 years old Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Must have at least 6 months of work experience in sales, customer service and/or leadership/management experience Could include leadership experience in organizations/clubs, volunteer work/community service, athletics or military service

Posted 30+ days ago

Senior Consultant - Grants Management-logo
EisnerAmperShreveport, LA
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Senior Consultant - Grants Management in our Government Services practice. This role will focus on supporting clients with monitoring state and federal grants, including project eligibility, reporting, and recipient and subrecipient monitoring. The ideal candidate will bring expertise working with State and local governments, tribal governments, healthcare organizations, and nonprofit entities, along with grant writing and application development experience. You will work closely with managers and clients across all phases of the grants lifecycle. Note: this is a hybrid role, where you would be required to work out of our local office or client's location up to 2 or more days a week. What it Means to Work for EisnerAmper: You will be part of one of the largest and fastest-growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe great work is accomplished when cultures, ideas, and experiences come together to create new solutions Embracing our differences unites us and strengthens our foundation Showing up authentically is how we find inspiration to do our best work What Work You Will Be Responsible For: Evaluate client needs and recommend project approaches and strategies Understand and apply concepts from 2 CFR 200, executive orders (EO's), OMB memoranda, etc across the grant lifecycle Assist in the review of funding requests and development of competitive grant applications Provide grants monitoring and oversight, including recipient and subrecipient monitoring per 2 CFR 200 Review and analyze grantee budgets for reasonableness and allowability of costs Support clients in navigating award terms, amendment requests, grant closeout, and compliance requirements Guide clients through pre-award, post-award, and closeout phases of the grants lifecycle Interpret federal and state grant regulations, including ARPA, BIA, DHHS, IHS, IIJA, and DHHS programs Prepare client deliverables and ensure the quality, timeliness, and accuracy of work Support internal process improvement and knowledge sharing Build and maintain trusted relationships with internal teams and client contacts Provide specialized guidance to tribal, healthcare, and nonprofit clients in aligning funding opportunities with strategic goals Basic Qualifications: Bachelor's degree in Business, Accounting, Finance, Public Administration, or a related field 3+ years of successful grants management experience Prior consulting or advisory experience Preferred or Desired Qualifications: Strong written and verbal communication skills in business and technical settings Proficiency in Microsoft Excel, Word, and PowerPoint Ability to work in a fast-paced and changing environment with multiple priorities Ability to travel and work extended hours as needed Experience working with state and local governments, tribal governments, healthcare organizations, and nonprofit entities Grant writing and application development experience Training and Technical Assistance experience (preferred) Experience with ARPA, BIA, DHHS, IHS, IIJA, or EPA-funded programs Knowledge of federal compliance requirements and Uniform Guidance (2 CFR 200) Grants-related certifications (CGMS, GPC, PMP, CPA, etc.) Familiarity with budgeting, risk assessment, and recipient monitoring Understanding of the procurement lifecycle Leadership capabilities and experience providing guidance to others EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements. Keeping up with ever-changing regulatory requirements, Governmental Accounting Standards Board ("GASB") pronouncements and federal grant administrative requirements can be overwhelming. Our team can help you navigate these requirements while displaying transparency with the people you serve. EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,600 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com Preferred Location: Baton Rouge

Posted 30+ days ago

Sales & Management Intern-logo
The BuckleWoodstock, GA
Summary The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Help Guests try on or fit merchandise Check out and bag purchases Prepare merchandise for alterations Knowledgeable of all exchange and return procedures for Guests Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise Maintain and build good Guest relationships to develop a client based business Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest Consistently maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Maintain a positive attitude at all times creating a positive floor culture Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn Stay current on product range Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Develop and maintain knowledge of Point of Sale ("POS") procedures Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Additional duties as assigned Internship Duties Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual Provide weekly reports and progress updates to the Area Manager and District Manager Develop an understanding of Buckle's products, sales presentation and merchandising process Put knowledge into action by managing a product category - set sales goals, educate teammates and track your own results Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand Tops Accessories Shoes Buckle Card Activewear Outerwear Swimwear Develop recruiting, merchandising and leadership skills Actively participate monthly in conference calls Take ownership and responsibility for all required assignments within the Internship. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary. Additional Qualifications Interested in long-term commitment with Buckle No visa sponsorship is available Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Director - Aerospace & Defense Portfolio Management-logo
Huntington Bancshares IncChicago, IL
Description Summary: Huntington's Director, Portfolio Management will manage a book of business in the bank's Aerospace & Defense (A&D) vertical within Huntington's Corporate Specialty and Government Banking group. The Director, Portfolio Management services and, in conjunction with Relationship Management, deepens an assigned portfolio of clients by proactively identifying and evaluating opportunities and mitigating associated business risks, in accordance with Huntington policies, procedures, and guiding principles. Duties and Responsibilities: Underwrite and close broadly syndicated, complex commercial loans Provide credit recommendations to the appropriate level of credit administration Review loan documentation in consultation with legal counsel Manage risk on an ongoing basis by monitoring customer credit worthiness, adherence to loan terms and general business conditions Manage annual reviews and renewals, portfolio reviews, collateral exceptions, borrowing bases, delinquencies and other reporting As appropriate, assist in optimizing customer relationships working with Relationship Managers, Treasury Management, Capital Markets and other team members Basic Qualifications: Bachelor's degree required 7+ years of related portfolio management experience Preferred Qualifications: 10 years of diversified banking experience including portfolio management experience and positions of increasing responsibility, with 5 years of expertise in the Aerospace & Defense and government contractor space. Leverage lending expertise a plus. Industry knowledge and established networks within the A&D sector highly preferred Completion of formalized credit training program Demonstrated success structuring complex credits; researching, judging and presenting information verbally and in writing; creating documentation to support the credit and minimize risk Proven ability to manage workflow and deadlines, while effectively balancing competing priorities Demonstrated leadership experience by providing coaching, skill development and feedback to team members Proven negotiation skills Proficiency using Microsoft Word and Excel and other software applications that are supportive of the loan underwriting process Strong written and verbal communication skills High degree of professionalism Please note: preferred locations are Pittsburgh, PA; Charlotte, NC; Columbus / Cincinnati / Cleveland / Akron, Ohio; Chicago, Illinois #Huntingtonproud #CML #LI-MK1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $93,000.00 -$189,000.00 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 30+ days ago

Governance, Risk, And Compliance Experienced Senior Associate/Supervisor - Asset Management-logo
WeaverDallas, TX
The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile Weaver's Asset Management team, focused on tailored services to the investment function of institutional investors and asset management entities, is looking for an Experienced Senior Associate or Supervisor to join our growing group. You will be a core member of our team and the role will work on internal audit, consulting, and compliance client engagements in the asset management/financial services sector. The Asset Management Consulting group is part of our larger Governance, Risk, and Compliance practice. The ideal candidate will have knowledge of investment operations, including various asset classes, and regulatory requirements. Looking for a candidate with the ability to establish trust with the client, communicate effectively, manage multiple assignments, and maintain good working relationships with client personnel and teammates. Responsibilities: Plan, prepare and deliver client work to the manager independently Gain an understanding of client operations and risks Participate in and lead client meetings and discussions Understand and research securities laws and regulations and provide solutions to compliance, financial, or operational issues To be successful in this role, the following qualifications are required: Bachelor's degree in Accounting, Finance, Business Management or related field 3+ years of investment or financial services audit, compliance or consulting experience Understanding of SEC/FINRA/CFTC regulations Excellent written and verbal communications skills Additionally, the following qualifications are preferred: Master's degree is preferred but relevant industry experience will be taken into consideration CIA, CFE, CCRP, CRMA or equivalent designation Data analytics/visualization skills Compensation and Benefits At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. A reasonable estimate of the compensation range for this position is $85,000 to $120,000. Actual compensation will be based on a variety of factors including but not limited to experience, skills, certifications, and geographical location. In addition to compensation packages, Weaver offers competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Further, we support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! Learn more here - Weaver benefits. We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible.

Posted 30+ days ago

Restaurant Management-logo
QdobaNashville, TN
Please apply in person at the address listed. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Posted 30+ days ago

Restaurant Management-logo
QdobaState College, PA
Please apply in person at the address listed. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Posted 30+ days ago

Case Management Supervisor RN-logo
CorVelWest Des Moines, IA
The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, and limited sales management. This is a remote role reporting to the Des Moines, IA office but candidate must be able to travel throughout NE, KS, MO, and IA. ESSENTIAL FUNCTIONS &RESPONSIBILITIES: Responsible for directing a designated group of employees in their day-to-day operations Responsible for quality of service provided Responsible for human resources matters directly related to department supervised Requires regular and consistent attendance Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP) May be required to travel overnight and attend meetings May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses May be responsible for limited marketing and sales activities May be required to oversee case management clinical activities (dependent on whether or not unit manager is an RN) For Supervisors who are not RN's, the clinical oversight and direction will be performed by a designated RN with a nationally recognized certification. This could be a case management supervisor, another manager or local executive May perform case management responsibilities (dependent on whether or not unit manager is an RN for medical case management activities or qualified for vocational case management) Additional duties as required KNOWLEDGE & SKILLS: Ability to write and speak clearly, easily communicating complex ideas across multiple platforms Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc. Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets Must have technical knowledge of the laws, policies, and procedures in defined territory Strong interpersonal, time management and written communication skills Great attention to detail, and results focused EDUCATION/EXPERIENCE: Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred) Current RN licensure in state of operation 3 or more years of recent clinical experience, preferably in rehabilitation National certification (CRC, CIRS, CCRN, CVE, CCM, etc.), CCM preferred Demonstrated experience in management or supervision PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $76,207 - $117,662 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Posted 30+ days ago

B
Brunswick Corp.Lowell, MI
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Summary Navico Group is looking for a personable driven Senior Order Management Associate who demonstrates ownership of responsibilities, resourcefulness, and a proactive approach to perform efficient and accurate processing of customer orders from order entry. This vital position will function as a key contact and liaison for customers and is responsible for all aspects of the order management experience, providing timely courteous service to achieve first-class customer satisfaction. Essential Responsibilities Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy. Perform order validation and exception resolution such as pricing issues. Handle any order-related issues or customer complaints promptly and efficiently. Keep accurate records of all orders, including purchase orders and order confirmations. To work as part of a team and deliver high quality work by interacting with the customer and providing exceptional service. Order monitoring, credits/cancellations and purchase order revisions Manage customer service issues related to returns, exchanges and order modifications. Follow established policies & procedures as laid out in SOP's and other relevant process documents. Work closely with sales, logistics, and finance teams to ensure seamless order processing. Responsible for handling inbound customer calls/emails relating to orders, products, and services. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: High school diploma or equivalent 3+ years in order management, customer service or related field Familiarity with order processing systems and software, such as SAP, Oracle or CRM Basic knowledge of data analysis and reporting Patience, empathy, and professionalism Strong written and verbal communication skills Effective time management, prioritization, and problem-solving skills High degree of accuracy and attention to detail. Preferred Qualifications: Background in supply chain, retail or manufacturing field a plus Basic knowledge of Microsoft Office Suite Working Conditions Normal office working conditions. Typically requires prolonged sitting with consistent computer functionality Ability to communicate information and ideas for others to understand by phone, email, and/or messaging Required work during regular work week of Monday through Friday 8am-5pm, with occasional weekend work during season Ability to communicate information and ideas for others to understand by phone, email, and/or messaging Navico Group promotes a" dress for your day" dress code which may include casual, business casual or business professional attire Travel less than 10% The anticipated pay range for this position is $41,500 - $62,300, annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! About Navico Group: Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale. Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com. #Brunswick Corporation - Mercury Marine

Posted 2 weeks ago

Favor logo

Associate Manager, Workforce Management

FavorTexas, AL

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Job Description

The Favor Support team is a key part of the overall Favor experience. When things don't go according to plan, we step in and ensure our Customers, Runners and Merchants receive a personalized, fast and easy path to resolution across multiple channels (phone, chat, email, social).

As an Associate Manager, Workforce Management (WFM) at Favor, you will play a strategic and hands-on role in driving workforce planning for our Support organization. This position is critical to ensuring we meet customer and runner contact demand through accurate forecasting, headcount planning and effective scheduling with continuous optimization of staffing strategies. You'll partner with leadership across departments to provide data-backed insights, shape planning processes, and support scalable operations that align with our business goals. You will report directly to the Senior Manager of Support Operations.

What You'll Do:

  • Forecasting, Planning & Scheduling
  • Analyze historical volume trends across all contact channels including phone, chat, and email to generate short- and long-term demand forecasts that support staffing and operational planning.
  • Translate forecasts into actionable staffing models that align with service level agreements (SLAs), productivity goals, and budgets.
  • Evaluate and design efficient Specialist schedules, lead shift bids, and optimize intraday coverage to meet demand fluctuations.
  • Oversee time-off request approvals based on capacity, ensuring balance between business coverage and team flexibility.
  • Identify the need for overtime (OT) or voluntary time off (VTO) based on demand. Manage reporting and tracking of hours to support operational efficiency and cost control.
  • Team Leadership & Real-Time Coordination
  • Directly manage, coach, and support a team of Workforce Management Coordinators, providing regular feedback, development opportunities, and performance assessments.
  • Partner closely with Coordinators to ensure clear communication and alignment on new initiatives impacting volume, process updates, and the connection between long-term forecasts and intraday execution.
  • Collaborate with Coordinators to continuously improve real-time strategies and intraday responsiveness, using insights from forecasting and scheduling to guide decisions.
  • Cross-Functional Collaboration & Reporting
  • Work closely with Support Leadership, Training, QA, Experience and Systems teams to plan for projects, offline sessions, and seasonal ramp periods.
  • Provide detailed reports, dashboards, and trend analysis to inform executive decision-making and drive continuous improvement.
  • Serve as an operational thought partner to identify process gaps, inefficiencies, and areas of improvement within the workforce plan, and drive changes to enhance team performance.
  • Step in to support other workforce management initiatives and special projects as needed.

Skills You Have:

  • A relevant degree (or comparable formal training, certification, or work experience)
  • 5+ years of experience in a workforce planning, capacity management, and strategic scheduling role within a support contact center environment.
  • 3+ years of experience in a Workforce Management leadership role (Team Lead or higher) within a support contact center environment, including direct people management and operational ownership across forecasting, capacity planning, and real-time execution.
  • Strong command of workforce management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling, and reporting functions.
  • High proficiency in analyzing operational data, modeling scenarios, and presenting insights to leadership.
  • Strong ability to coach, support, and performance manage a team of Coordinators, including feedback, career development, and accountability.
  • Proven success working cross-functionally and influencing outcomes across teams.
  • Excellent organizational skills with the ability to manage competing priorities in a fast-paced setting.
  • Exceptional communication skills with the ability to convey complex workforce data clearly.

Who You Are:

  • Strategic and operational leader with a proven ability to drive workforce initiatives that balance real-time execution with long-term planning, directly influencing service levels, cost efficiency, and specialist experience.
  • Data-driven decision-maker who synthesizes complex workforce data spanning forecasts, capacity plans, intraday metrics, and performance trends into actionable insights and clear recommendations for cross-functional leadership.
  • Experienced people leader with a strong track record of coaching and developing Real-Time Coordinators, empowering them to manage intraday performance while building scalable, consistent operational practices.
  • Business-savvy and forward-thinking, with a deep understanding of contact center dynamics, customer experience, and operational trade-offs that impact staffing, scheduling, and long-term growth.
  • Highly adaptable operator who thrives in fast-paced, evolving environments, bringing structure and clarity to ambiguous challenges while remaining responsive to shifting business priorities.
  • Collaborative partner and Influencer, skilled at aligning WFM strategy with the needs of Support Leadership, Training, QA, and other stakeholders to deliver outcomes that serve both our customers and internal teams.
  • Relentlessly curious and improvement-oriented, always seeking ways to refine systems, explore better tooling, and future-proof workforce strategies through experimentation and continuous learning.

Life at Favor

Where you'll work: This role can be hybrid or remote, depending on the team member's location in Texas. If you live in Austin, Texas, we ask that you work from home roughly three days per week and work at our HQ for the remaining work days. If you live in a different city in Texas, you will primarily work from home, with the opportunity to travel to Austin for company-wide events. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!

Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

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