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Via Transportation logo

Strategy & Operations Principal, Partner Operations

Via TransportationSeattle, WA

$130,000 - $165,000 / year

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Strategy & Operations Principal, for Via's Operations team, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! This role requires someone to be based locally in either of the following locations: Denver, CO or Seattle, WA What You'll Do: Own and manage the end-to-end operating strategy of Via's service on behalf of our partner. Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation. Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience. Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners. Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis. Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations. Who You Are: Strategic leader with 6-10 years of experience leading complex operations; Bachelor's degree required Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Strong analytical thinker who uses data to guide strategy, not just report outcomes. Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Posted 1 week ago

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Operations Manager (Operations Manager II)

DHL (Deutsche Post)Channahon, IL

$72,000 - $95,000 / year

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Posted 1 week ago

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Operations Manager (Operations Manager II)

DHL (Deutsche Post)Indianapolis, IN

$72,000 - $95,000 / year

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Posted 1 week ago

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Space Operations Engineer (Crew Operations & Training)

Space Exploration TechnologiesHawthorne, CA

$95,000 - $130,000 / year

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SPACE OPERATIONS ENGINEER (CREW OPERATIONS AND TRAINING) SpaceX Operations Engineers are dedicated to innovation in all aspects of spaceflight execution and training. As a Crew Operations and Training Engineer, you will prepare both private and government crewmembers to safely fly onboard SpaceX vehicles. This includes developing onboard operations and tools, developing and managing training simulation assets, and training crewmembers to safely live and operate in space. In addition, you will become a SpaceX spacecraft operator yourself, and personally drive the development of a new paradigm for 21st century human spaceflight and training. As we increase both our crewed and cargo mission cadence and duration, you will play a pivotal role in helping the Space Operations team define the future of humans in space. If you are driven to fly spacecraft, train crew to live and operate in space, and have a passion for streamlining operations and processes, then come join our team. RESPONSIBILITIES: Develop technical training materials for private and government crewmembers flying on Crew Dragon Schedule, plan, and conduct training for Dragon crewmembers Coordinate with internal and external customers and partners to develop operations and conduct joint training Plan, script, test, automate, and troubleshoot training simulations Develop new training tools that improve training efficiency Develop crew operations for new mission designs and improve operations for existing designs Work with teams across SpaceX and externally to drive continuous improvements in crew operations and training Train for and operate the Dragon spacecraft BASIC QUALIFICATIONS: Bachelor's degree in an engineering discipline 1+ years of experience providing technical training to an audience that must apply it in a safety-critical environment 1+ years of experience with Python or Javascript PREFERRED SKILLS AND EXPERIENCE: Familiarity with launch vehicles or spacecraft systems Master's degree in a technical discipline Strong written and verbal communication of technical information Excellent organizational and interpersonal skills Previous spacecraft engineering experience Previous experience training personnel for a challenging operational role Experience with Javascript, HTML, and Python scripting Familiarity with Atlassian Products (Jira, Confluence, Bamboo) Capacity to balance conflicting opinions and manage expectations between multiple teams Able to be flexible and adapt in a changing and fast-paced environment ADDITIONAL REQUIREMENTS: Flexibility required including long hours and weekend work when necessary to support operations and critical project timelines Position is subject to pre-employment drug and random drug and alcohol testing COMPENSATION AND BENEFITS: Pay range: Space Operations Engineer/Level I: $95,000.00 - $115,000.00/per year Space Operations Engineer/Level II: $110,000.00 - $130,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 1 week ago

Metaprise logo

Sales Operations / Revenue Operations

MetapriseNew York, New York

$70,000 - $100,000 / year

Who We Are We’re building a Financial Operating System for modern businesses. Our focus is not on dashboards or recommendations — it’s on execution. We design systems that automate how money moves, how decisions are made, and how operations actually run across Accounts Receivable, Accounts Payable, and revenue-critical workflows. We work with companies where complexity is real: long sales cycles, fragmented data, multiple decision-makers, and real consequences when systems break. Our product sits at the intersection of finance, operations, and execution — not theory. We’re a scaling, system-building company, operating across the US and Asia. We move fast, fix what’s broken, and care deeply about clarity, ownership, and delivery. We prefer building real infrastructure over shipping slide decks. If you’re excited by building systems that people actually rely on — and not afraid of responsibility — you’ll fit right in. About the Role We’re scaling fast — and we’re building the revenue system behind that scale. This role exists because we don’t believe revenue should feel chaotic, opaque, or personality-driven. We’re looking for a hands-on Sales Ops / RevOps operator who can turn messy signals into a system the company can actually run on. You’ll work directly with the founder/CEO, sitting close to the numbers, decisions, and trade-offs. This is not a reporting role. This is an ownership role. If you enjoy fixing broken pipelines, enforcing clarity, and making revenue predictable — you’ll feel at home here. What You’ll Own The SDR → AE → Closed-Won operating system Clear definitions that actually mean something: Lead / MQL / SQL Pipeline stages and exit criteria CRM operations (HubSpot or Salesforce preferred — ownership, not just usage) SDR performance metrics: Activity Conversion Pipeline quality Weekly, decision-ready reporting that leadership can act on Identifying what to double down on — and what to stop immediately You’ll partner closely with Sales, Enablement, Marketing, and Finance to ensure the entire revenue system speaks the same language. How You’ll Work You don’t wait for perfect data — you fix what’s there You care more about signal than vanity metrics You’re comfortable saying “this isn’t working” and backing it up You operate with speed, clarity, and ownership You work directly with the founder, not through layers What We’re Looking For 3–7 years in Sales Ops / RevOps / Revenue Analytics Strong B2B SaaS background (complex or longer sales cycles preferred) Proven experience owning CRM systems and pipeline logic Comfortable operating in ambiguity and building structure from scratch Clear communicator who can work at founder speed What This Role Is Not Not a strategy-only role Not a BI or dashboard-only role Not a passive operations position This role is about making revenue visible, controllable, and scalable. Why This Matters You’ll help define how this company grows. The systems you build will be used every day — not buried in docs. $70,000 - $100,000 a year

Posted 2 weeks ago

P logo

Sales Operations Analyst / Revenue Operations Analyst

Pyramid Consulting, IncAtlanta, GA

$55 - $59 / hour

Immediate need for a talented Sales Operations Analyst / Revenue Operations Analyst. This is a 06 Months Contract opportunity with long-term potential and is located in Atlanta, GA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:26-01884 Pay Range: $55 - $59/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Marketing Analytics & Attribution (The “Scientist”) Attribution Modeling: Design, implement, and monitor attribution models (e.g., first-touch, multi-touch) to identify which marketing channels—such as webinars, SEO, and paid media are driving revenue, not just surface-level engagement metrics. Campaign ROI Analysis: Analyze cost-per-lead (CPL) and cost-per-opportunity to assess campaign effectiveness and provide recommendations on budget optimization. Inbound Funnel Optimization: Evaluate conversion and drop-off points across the inbound funnel (e.g., post–demo request abandonment) and recommend data-backed improvements to increase conversion rates. Sales Execution & BDR Rigor (The “Hunter”) Inbound Lead Response: Serve as the first point of contact for inbound leads, maintaining sub–five-minute response times during business hours to maximize conversion. Outbound Prospecting: Execute high-volume outbound outreach (calls and emails) targeting accounts that mirror the profile of top-performing inbound leads using lookalike analysis. Pipeline Hygiene: Enforce CRM accuracy and discipline by ensuring all opportunities are properly tagged with the correct lead source and campaign identifiers to support reliable reporting and attribution. Key Performance Indicators (KPIs) Conversion Rate: Marketing Qualified Lead (MQL) to Sales Qualified Lead (SQL) conversion. Attribution Accuracy: Percentage of closed deals with a verified and accurate lead source. Sales Activity: Volume of outbound calls/emails and inbound lead response time Key Requirements and Technology Experience: Skills-5–7 years of relevant experience in sales operations, revenue operations, sales support, or analytics with demonstrated strategic and operational impact. 2–3 years of experience supporting customer-facing teams, particularly inbound sales or SDR functions. Proven experience leading complex projects, programs, or organizational change initiatives. Strong analytical and problem-solving capabilities, with the ability to simplify complex problems and deliver data-backed solutions. High business acumen with a creative, results-oriented mindset. Advanced SQL expertise. Excellent communication and presentation skills. Strong interpersonal skills with the ability to influence and align cross-functional stakeholders. Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #san

Posted 3 weeks ago

Pigment logo

Sales Operations Manager, Revenue Operations - New York Or San Francisco

PigmentNew York, NY
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Sales Operations Manager with our Revenue Operations team, you'll partner with Sales leadership to drive strategy, optimize processes, prioritize accounts, and plan capacity, while defining and reporting KPIs and delivering actionable insights to improve sales performance. Additional Responsibilities: Advise on sales compensation, and sales programs & SPIFFs, and administer policies and procedures Drive adoption & standardization of processes and tools and drive continuous improvement to optimize productivity, with an AI-first approach Partner with Marketing Ops to optimize lead follow up, response time, top of funnel ROI Minimum Requirements: Bachelors Degree or equivalent practical experience 4 years of direct experience in a B2B SaaS Sales/Revenue Operations role, with experience supporting the BDR/SDR motion 2 years of experience working with Salesforce Preferred Qualifications: Masters Degree or equivalent practical experience Knowledge of core sales/GTM tools (Hubspot, Gong, Outreach, data enrichment stack) Strong analytical skills, high attention to detail, and are comfortable to speak up & push back with leadership when needed Able to work in a fast-paced environment and are comfortable with ambiguity French language proficiency is a plus What We Offer: Competitive Compensation Package (150,000-170,000) Extensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions. Employer-sponsored 401(k), enabling you to prepare for retirement. How We Work: Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet. Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community. Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission. Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment. Champion our Customer: We lead with empathy, solve what matters and deliver clarity in a complex world to make our Customers heroes in their organizations. $150,000 - $170,000 a year We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

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Manager, Store Operations - Communications & Operations

Reebok InternationalBoston, Massachusetts

$70,000 - $90,000 / year

Description Position Summary: The Store Operations Manager – Communications & Operations leads the execution and continuous improvement of workload planning, store communications, and operational processes across retail locations. This role drives operational excellence through project management, clear communication strategies, and by serving as a key link between retail back office and fleet teams. This individual ensures the voices of field teams are heard and converted into actionable improvements, supporting both day-to-day operations and long-term business initiatives. Key Responsibilities: Champion Field Support: Foster a support-oriented mindset within field teams, challenging them to excel and ensuring their needs are proactively addressed Store Communication Leadership: Develop and deliver engaging, actionable communications and content via platforms such as ThinkTime and email, ensuring high operational compliance and clarity Optimize Communication Processes: Streamline and enhance content, delivery, and execution of all store communications Fleet Workload Coordination: Own the fleet workload calendar and coordinate with back-office teams to maintain balanced work volumes and effective information flow Project Management: Lead and oversee retail-focused projects and programs, including store supplies, openings/closings, marketing and loyalty campaigns, and IT rollouts Feedback Mechanisms: Create strategies to collect, analyze, and communicate fleet feedback to stakeholders, driving informed action Reporting & Compliance: Prepare and distribute reports on compliance, contests, surveys, and other performance metrics Store Supply Procurement and Invoicing: Procure necessary store supplies, approve store orders, create purchase orders and code invoices Qualifications & Skills: Bachelor’s degree or at least 5 years of relevant experience required; retail field operations experience strongly preferred Exceptional written and verbal communication skills; adept at engaging at all levels of the organization Proven problem-solving abilities and results orientation; able to drive strategic initiatives with a sense of urgency Demonstrated project management skills—able to balance multiple priorities and deadlines independently Strong business acumen with experience in financial reporting and operational measurement Proficiency in MS Office Suite (Excel, PowerPoint, Word); ability to analyze and interpret quantitative and qualitative feedback/data Proficiency in Retail Workload Tools (such as ThinkTime) Ability to evaluate processes and outcomes against measurable goals; suggest improvements Self-motivated team player with growth mindset Requirements Physical & Work Environment Requirements: Frequent communication (talking, listening) and typical office mobility (sitting, standing, walking) are required Able to work comfortably in open environments with varying temperatures and lighting Prolonged use of computers and mobile devices with routine interruptions May require navigating multiple building floors via stairs or elevators Occasional travel by hotel, airplane, and car may be necessary Work Hours & Conditions: Full-time position: hours may include evenings or weekends during peak business periods Professional office setting, with standard office equipment Flexibility to support international retail operations Other Information: This job description is intended to describe the general nature and level of work expected; additional responsibilities may be assigned as business needs evolve. Reasonable accommodation will be provided for qualified individuals with disabilities. Benefits The salary range for this position is $70,000 – $90,000 , depending on the candidate’s experience, skills, and qualifications. Total compensation may also include a company performance bonus and a comprehensive benefits package featuring medical, dental, retirement, wellness, and voluntary benefit options, as well as employee product discounts .

Posted 6 days ago

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Senior Manufacturing Operations Advisor - Operations/Production/Plant Manager

SaaS ExpertSan Diego, CA
ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Posted 1 week ago

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Senior Manufacturing Operations Advisor - Operations/Production/ Plant Manager

SaaS ExpertGrand Rapids, MN
Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Posted 1 week ago

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Senior Manufacturing Operations Advisor - Operations/Production/Plant Manager

SaaS ExpertHouston, TX
ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Posted 1 week ago

Creative Artists Agency logo

Global Operations - Director, Global Physical Security Operations

Creative Artists AgencyLos Angeles, CA

$165,000 - $200,000 / year

Job Description Who We Are Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. Job Summary As part of CAA's Global Safety & Security Organization, the Director of Physical Security Operations will be responsible for supporting the development of programs designed to ensure CAA is prepared to operate safely through dynamic situations and events in the US and globally. The Director of Physical Security Operations is a senior leadership role responsible for the strategic planning, management, and execution of all physical security operations across the organization globally. This role will oversee a team of Regional Security Managers in multiple regions, including the United States and international. The ideal candidate will bring a proactive, risk-based approach to security, combining operational excellence with strong leadership and collaboration across business functions. This role will report to the Global Head of Safety & Security. Responsibilities Leadership & Oversight Lead, mentor, and manage a team of Regional Security Managers across multiple geographic locations. Provide direct oversight for event security operations, ensuring seamless coordination, planning, and execution of security for high-risk or high-profile events. Serve as a senior subject matter expert for all physical security-related issues within the organization. Security Operations Develop and implement standardized physical security protocols, policies, and procedures across all sites and regions. Conduct regular threat and vulnerability assessments to ensure controls are appropriately aligned with risk posture. Oversee security staffing, contract security partners, technology deployments, and emergency response plans. Support the regional implementation of security technology and platforms compatible with global strategy. Brief senior management on status of security issues and engage with security leadership on information sharing and best practices in risk mitigation. Lead the management of all third-party security contracts at all applicable sites in coordination with the Global Safey & Security leadership. Keep the organization's in-house case management system up to date with incidents and investigations and leveraging it to proactively monitor for potential threats. Develop and implement policies, procedures, standards, and training globally under the direction of Global Head of Safety and Security. Strategic Planning Collaborate with executive leadership to align physical security programs with organizational goals and risk management strategies. Maintain close relationships with high-level law enforcement, intelligence, and private sector counterparts in all regions, including international. Create and manage budgets for regional and event-related security operations, ensuring cost-effective and efficient use of resources. Track, analyze, and report on key performance indicators (KPIs) and metrics for continuous improvement. Event Security Management Partner with internal teams (e.g., Legal, Facilities, HR, Communications) and external stakeholders (e.g., law enforcement, venues, vendors) to ensure secure event execution. Develop customized event security plans, including access control, credentialing, threat assessments, and incident response. Oversee security operations for VIPs, special guests, and company executives during public-facing or private events. Compliance & Investigations Ensure compliance with local, state, federal, and international security regulations and industry standards. Lead or support investigations involving physical security incidents and other physical security concerns. Maintain incident management systems and develop after-action reports for continuous learning. Qualifications: Bachelor's degree in criminal justice, Security Management, or a related field; master's preferred. Minimum 10+ years of progressive experience in physical security operations, and law enforcement, including 5+ years in a leadership role. Proven experience managing multi-site security programs and leading regional teams. Extensive experience in event security operations, preferably for a global or high-profile organization. Familiarity with access control, CCTV, visitor management, GSOC integration, and other physical security systems and technologies. Strong knowledge of risk management, emergency preparedness, and crisis response. Excellent communication, collaboration, and decision-making skills. Ability to travel as needed (up to 20%). Preferred Certifications: Certified Protection Professional (CPP) - ASIS Physical Security Professional (PSP) - ASIS Crime Prevention Through Environmental Design (CPTED) Job Location Position will be required to be on site at the CAA office in Los Angeles, California Compensation The annual base salary for this position is in the range of $165,000-$200,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more. Creative Artists Agency, LLC (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Posted 30+ days ago

S logo

Senior Manufacturing Operations Advisor - Operations/Production/ Plant Manager

SaaS ExpertAustin, TX
Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Posted 1 week ago

Crystal Stairs logo

Operations - Operations Manager

Crystal StairsLos Angeles, CA
Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. Operations Manager 100% Onsite Location: Los Angeles, CA 90056 What We're Looking For: Crystal Stairs is seeking qualified candidates for the Operations Manager position. Under the direction of the Chief Operations Officer (COO), the Operations Manager leads and manages the operations and purchasing departments, where staff performs a wide range of services related to operations, facilities management and procurement. The Operations Manager also manages and administers the lease portfolio including landlord/tenant concerns for Crystal Stairs, Inc. and service area locations. Conducts inspections of all properties on a regular basis to ensure facilities are clean, well maintained, aesthetically pleasing and safe and oversees building renovation projects for all Crystal Stairs operated properties and other office support projects. RESPONSIBILITIES: Negotiate service agreements, select contractors and suppliers, provide quality-control oversight, implement cost-containment initiatives, measure compliance to contractual standards and provide liaison as needed between the Agency and third-party service providers. Negotiate renewals and prepare lease renewal addendum. Ensures high performance that results in the achievement of goals and objectives (e.g. quality, accuracy and timely). Ensures compliance of established standard procedures and practices for quality assurance. Identify, evaluate, and recommend new services and procedures. Develop, write, implement, update, and maintain standard operating procedures. Participate in intra-departmental projects as needed. Train staff in facilities and procurement related matters and regularly conduct presentations/updates. Empower staff by fostering an environment of shared ownership, collaboration, recognition, constructive feedback, and collaboration. Negotiate all lease terms in accordance with established leasing guidelines, working with management and the Agency's attorney when required. Draw up necessary leases, including all pertinent lease information obtained, and see that they are properly executed and distributed to appropriate parties. Keep informed of market conditions and competitive rental rates, performs market research as necessary. Develop RFPs (with defined scope of work) for construction and property remodel/renovation projects, office equipment and support services. Other duties as assigned. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: Minimum of two years of general office/administrative support work experience, preferably in an operations-related job. Minimum of two years experience with MS Office is required. Minimum of two years supervisory experience, with ability to supervise staff at multiple locations is required. Bachelor's degree from an accredited university. Related work experience may be substituted for college level education. Total Package of Benefits Medical/ Dental/ Vision 95% paid by employer Pet Insurance Employee Assistance Program Voluntary Life and AD&D for Employee, Spouse and Children 401k Matching Options Flex Spending (Health Care and Dependent Care) Mutual of Omaha (STD, Accident, & Critical Illness) Generous Sick and Vacation Time Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions) Opportunity for Growth and Development Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. For more information about Crystal Stairs, Inc. please visit our website at: www.crystalstairs.org Job Posted by ApplicantPro

Posted 30+ days ago

S logo

Senior Manufacturing Operations Advisor - Operations/Production/ Plant Manager

SaaS ExpertMilwaukee, WI
Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Posted 1 week ago

S logo

Senior Manufacturing Operations Advisor - Operations/Production/Plant Manager

SaaS ExpertIndianapolis, IN
ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Posted 1 week ago

Later logo

Revenue Operations Manager - Customer Operations

LaterBoston, MA

$130,000 - $140,000 / year

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence), and Later, the best social media management platform (now Later Social) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We're trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle-bridging what Sales sells with what our Services and Client Success teams deliver.You'll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes. This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you'll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth-without sacrificing quality, margin, or customer trust. What you'll be doing: Strategy Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings. Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales. Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions. Technical/ Execution Revenue Accountability & Performance Intelligence Own the metrics that answer "did we deliver what we sold, and was it efficient?" at the campaign, customer, and portfolio level. Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk. Partner with Services, Client Success, and Finance leadership to define what "healthy" looks like and implement early warning systems when campaigns or customers drift off track. Develop consistent frameworks for measuring customer health that work across product lines and engagement models. Sales-to-Services Handoff & Capacity Forecasting Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution. Build pipeline-to-capacity forecasting models that give Services 30-60-90 day visibility into incoming workload. Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation. Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively. Operational Process Design & Customer Infrastructure Design, document, and continuously improve the workflows that move customers from sale through delivery completion. Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions. Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines. Systems & Enablement Own the Salesforce data architecture that enables clear visibility into customer and campaign performance. Ensure data integrity and system hygiene across the customer and campaign lifecycle. Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth. Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation. Create documentation and enablement resources so teams can effectively use the systems and processes you build. Team / Collaboration Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders. Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms. Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints. What success looks like: Within your first 6-12 months, success in this role will look like: A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams. Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team. A pipeline-to-capacity forecasting model that provides Services with 30-60-90 day visibility into incoming demand. Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements. A unified customer health measurement framework-built in partnership with your RevOps counterparts-that works across all brand product lines. Recognition as the go-to expert for "how did we do?" and "what's coming?" questions across the Services organization. What you bring: 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment. Proven ability to design and implement cross-functional processes that drive measurable business outcomes. Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling. Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity. An analytical mindset with the ability to translate data into insight-and insight into action. Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus. Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders. Comfort operating in ambiguity and a bias toward building structure where it doesn't yet exist. Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar) How you work: Driven by Impact: You deliver results that matter-prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast-challenging the status quo with a mindset of improvement. Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive-removing roadblocks, sharing insights, and keeping morale high. Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 130,000 - 140,000 USD #LI-Hybrid Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 2 weeks ago

D logo

Senior Operations Manager (Operations Manager I)

DHL (Deutsche Post)Middletown, OH

$85,000 - $100,000 / year

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 4 days ago

Via Transportation logo

Strategy & Operations Associate, Global Operations

Via TransportationNew York City, NY

$65,000 - $85,000 / year

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy & Operations Associate, you will join the Global Operations team and lead a diverse array of projects directly impacting Via's operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via's business portfolio to drive continuous improvement and innovation in transit services around the world. What You'll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Data analysis: Perform detailed analyses to support data-driven decision-making Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Process development: Proactively identify opportunities to improve workflows and build scalable processes from the ground up Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams Strategic partnerships: Develop and nurture strategic partnerships to achieve Via's growth and operational objectives Who You Are: Minimum of 1-2 years of work experience Have a Bachelor's Degree with a record of exceptional academic achievement Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000-$85,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Posted 5 days ago

Darigold logo

Operations Technology Engineer - IT Operations

DarigoldIssaquah, WA

$111,496 - $167,244 / year

Darigold is seeking an experienced and driven Operations Technology and Automation (OT) Engineer to join our IT Operations team. The Electrical and Controls Automation Engineer will be responsible for creating and implementing solutions to improve operational performance, support and enhance capability and deliver and maintain technology systems in our dairy manufacturing facilities. Darigold is the fifth largest dairy cooperative in the United States based on milk volume and one of the largest privately held organizations headquartered in the state of Washington. Since 1918, our producers have taken pride in producing dairy products with unsurpassed quality. Today, we are one of the nation's largest agricultural cooperatives, producing over 8.5 billion pounds of milk every year. Through innovative technology and our efficient, flexible production capabilities, we deliver value-added products and customer-driven solutions. Darigold is now known throughout the world for bringing fresh, wholesome dairy products and ingredients from the Northwest to people all around the globe. What You Will Do: Acts as technical resource to the plants and Engineering group to support and deliver technical services and Controls Automation solutions to resolve manufacturing issues and improve operational performance. Understands Rockwell PLC\HMI and drives, electrical design, Windows based PC's and VM's and industrial network architectures and how to effectively apply these technologies to a dairy manufacturing environment. Actively collaborates as a team member in a high-performance cross functional work team environment, including plant and regional manufacturing technical resources, engineering and IT. Acts as a leader to support and drive electrical and control standards adoption and implementation across the manufacturing enterprise. Provides first class technical support to the manufacturing enterprise, supporting plant operations and personnel to ensure a safety-first environment that delivers value to our producers and the highest quality products to our customers. Understands and has experience in manufacturing processes in industrial plants (preferably Food and Beverage), electrical control systems, equipment and machinery. Develops, plans and executes technical solutions including equipment bills of materials, scope of work, estimates, participates in proposal review and provides timely status updates. Provides leadership in knowledge transfer and implementation of approved standards and practices for electrical and control systems, including network implementation, PLC's, HMI, field devices and control network systems. Leads troubleshooting and root cause analysis to effectively resolve issues and deliver sustainable solutions in collaboration with plant technical peers. Facilitates and supports the numerous manufacturing processes and control systems within Operations, collaborating with Engineering, IT, Operations and Corporate management and vendor resources. Provides production support and maintenance for enterprise systems including Environmental Health & Safety, OEE and Plant Key Performance Metrics, Process Controls and Automation, reporting and analytics systems for Operations and others as directed. What You Will Bring: Engineering (Electrical, Chemical, or Mechanical) B.S. degree, or 5+ years of experience in systems integration, managing manufacturing process control applications, supporting software and databases, support and ongoing process improvement efforts. Plus 2+ years of experience supporting manufacturing process controls networks, infrastructure and security systems. Strong troubleshooting and root cause analysis skills with electrical and controls systems and associated programming. Experience in developing PLC and HMI solutions (Allen Bradley / FactoryTalk preferable) and specifying hardware and software for controls and automation projects. Experience with controls power distribution layouts, panel layouts, hardware specification. Electrical design, PLC/HMI programming and instrumentation. Ability to establish and maintain strong, effective team relationships with multiple organizational levels across manufacturing sites and Corporate HQs. Strong written and verbal communication, including documentation standards. Ability to consistently meet deadlines and see projects through completion. This role is an on-site position, requiring full time on-site work. Ability to provide after hours and critical incident support, which requires responding at the plant while on-call within 45 minutes. Ability to travel up to 15%. Benefits of Working at Darigold: We understand that as an employee, benefits that support you and your family in and out of work are important. We're proud to offer eligible positions a competitive total rewards package that includes: 401k competitive employer matching Comprehensive medical, dental & vision benefits Employer paid life & disability coverage Paid time off and paid holidays 8 weeks paid parental leave Education assistance Employee assistance program Compensation range: $111,496.11 - $167,244.16 (individual wage based on previous experience, knowledge, and skills) Our Commitment to Diversity: Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information or any other characteristic protected by federal, state, or local law. As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.

Posted 1 week ago

Via Transportation logo

Strategy & Operations Principal, Partner Operations

Via TransportationSeattle, WA

$130,000 - $165,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$130,000-$165,000/year
Benefits
Health Insurance
401k Matching/Retirement Savings

Job Description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As Strategy & Operations Principal, for Via's Operations team, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company.

This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

This role requires someone to be based locally in either of the following locations: Denver, CO or Seattle, WA

What You'll Do:

  • Own and manage the end-to-end operating strategy of Via's service on behalf of our partner.
  • Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation.
  • Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience.
  • Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners.
  • Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis.
  • Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders.
  • Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.

Who You Are:

  • Strategic leader with 6-10 years of experience leading complex operations; Bachelor's degree required
  • Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
  • Savvy and tactful communicator: you intuitively find the right tone in every situation
  • Foster a culture deeply committed to providing a world class customer service experience
  • Strong analytical thinker who uses data to guide strategy, not just report outcomes.
  • Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams
  • Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
  • Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
  • Problem solver; you don't accept the status quo and are always looking for creative solutions

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $130,000 - $165,000 / year
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

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