landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Operations Management Jobs

Auto-apply to these operations management jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

E
Early Warning Services, LLCScottsdale, AZ
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose Responsible for design and execution of various risk programs and business unit risk activities in adherence with the Company's risk appetite and corporate strategy. Engages within the business in defining, identifying and managing risks and controls across all risk types, owns monitoring, execution and adherence to risk policies, procedures and/or program requirements, providing advisory to effectively identify and manage risks, and serving as effective communication channel between Risk Mgmt department, regulators, and cross-organizational business units. Responsible for strategic direction, creating efficiencies which embed and mature first line risk management capabilities across designated business line(s), and building a high-performance team of risk professionals to support the company's overall Risk Management Program. Essential Functions Work with executive leadership and other senior management to create risk management strategies to ensure key risks are appropriately managed and are aligned. Provide/recommend risk considerations in alignment with business/strategic plans. Effectively challenge where appropriate, ensuring alignment with regulatory environment considerations. Keeps team and business lines informed of risk-related information and organizes training for the business unit to embed a risk-aware culture. Owns the development, implementation and maintenance of the business unit and company risk management framework, policies, and procedures. Leads risk assessments to evaluate key risks and manage key risks across the business unit to ensure material risks are identified through the Risk and Control Self-Assessment (RCSA), escalate, manage, and remediate with robust mitigation plans within agreed timelines. Manages overall risk work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of the risk management initiatives. Lead the tracking and resolution of issues across business unit and develop action plans and mitigation strategies to address root causes and prevent issue recurrence. Monitor status and effectiveness of issue remediation efforts, providing regular updates and report out to senior management. Partners with other functions (i.e.. Compliance, 2LOD) to ensure alignment with broader risk management and governance initiatives. Participate in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders. Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timeliness. Develops regular risk reports and report outs to provide a comprehensive view of all risks impacting the business unit. Monitor and summarize top and emerging trends and actions to address impacts. Ensures timely escalation to the senior leadership, where needed. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements. Provide effective leadership in developing highly engaged, high-performance team. Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications In-depth knowledge of risk management programs, best practices, methodologies, and frameworks typically gained through five or more years in a senior risk management role. 15 or more years of demonstrated success leading a risk management program in a highly regulated environment. Effective communicator, able to convey complex ideas in a clear, concise manner - both written and verbal. Knowledge of risk techniques, practices, and control frameworks. Knowledge of various banking and government regulatory requirements and processes. Knowledge of regulatory guidance related to enterprise risk and operational risk. Education and/or experience typically obtained through completion of a Bachelor's degree Effective leadership and success developing highly engaged, high performing teams Background and drug screen Preferred Qualifications Risk Management certification or related degree Experience leading or actively participating in external audits (OCC, CFPB, PCI, SOC2, etc) including engagement with the external auditors Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. The pay scale for this position in: Phoenix, AZ and Chicago, IL in USD per year is: $240,000 - $260,000. New York, NY in USD per year is: $260,000 - $280,000. Additionally, candidates are eligible for a discretionary bonus, and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage- Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan- Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off- Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

Posted 30+ days ago

Project Management & Planning Operations Representative Sr Level 3-logo
Lockheed Martin CorporationFort Worth, TX
Description:We are Lockheed Martin Join Lockheed Martin as a Project Management & Planning Operations Representative Sr (Level 3) and become a key contributor within the Enterprise Demand Supply Control (EDSC) Organization. In this role, you will focus on demand planning data and process integration across multiple programs. Your expertise in analyzing data, identifying trends, and automating reporting will directly support the planning organization by ensuring demand stability and improving operational efficiency. WHAT YOU WILL BE DOING Demand Planning & Integration: Oversee demand entry, demand stability, Bill of Materials (BOM) integrity, and on-time order release to streamline operations. Data Analysis & Reporting: Analyze complex data sets, identify trends, and provide insightful recommendations that support leadership decision-making. Automation & Process Optimization: Develop and maintain automated reports to enhance Material Requirements Planning (MRP) schedules in SAP. Problem-Solving & Root Cause Analysis: Investigate and resolve errant demand signals, process gaps, and inconsistencies within SAP. Collaboration & Stakeholder Engagement: Work closely with supply chain, planning, and production teams to ensure seamless integration of demand planning processes. WHAT'S IN IT FOR YOU Gain exposure to enterprise-wide supply chain and planning operations. Contribute to cutting-edge aerospace programs and drive operational improvements. Opportunities for career advancement within Lockheed Martin's global organization. Competitive compensation and benefits, including comprehensive healthcare and retirement plans. Work in a collaborative, high-impact environment where innovation and efficiency are valued. Learn more about Lockheed Martin's comprehensive benefits package here. Who You Are A data-driven problem solver with strong analytical skills. A strategic thinker who can synthesize complex information and provide actionable insights. A proactive professional who thrives in a fast-paced, dynamic environment. A skilled communicator with the ability to work cross-functionally and influence decision-making. A detail-oriented individual who takes ownership of projects and drives process improvements. This position is in Fort Worth, TX Discover Fort Worth. Basic Qualifications: Experience with SAP operating software, including transactional acumen and data elements available for report/metric development. Data analyzation background using Microsoft Suite & Tableau Experience with Manufacturing, Production Operations, &/or Sustainment processes Desired Skills: Bachelors degree from an accredited college or university MRP Planning experience SAP experience Continuous Improvement experience Experience standardizing and improving operational processes Experience working with cross functional teams Experience creating and executing data process improvements Clearance Level: None Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: AERONAUTICS COMPANY Relocation Available: Possible Career Area: Product Support Type: Full-Time Shift: First

Posted 1 week ago

D
Dewolff Boberg & AssociatesSavannah, GA
With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesCleveland, OH
With over 37 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesCharlotte, NC
With over 38 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesLouisville, KY
Professional Requirements: A Bachelor's Degree in Business, Management, Engineering or related field. 5+ years of proven direct supervision and management experience (Operations & Manufacturing industries preferred). Demonstrated ability to manage conflict, build consensus, and facilitate problem-solving and collaboration amongst cross functional teams. Ability to balance delivery of results, problem solving, and client management. Develop a high level of personal and professional credibility with all levels of the organization and external clients. Strong observation, analytical, numerical reasoning, business acumen, and leadership skills. Ability to adapt to fast-paced, high pressure, and changing environments. Exceptional communication (verbal, written, and presentation) skills. Ability to succeed in a team environment and deliver/receive daily constructive feedback. Advanced proficiency in MS Office Suite. Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee. Medical, Dental, Vision, Short & Long Term Disability Insurance, FSA, 401(k). Two weeks paid vacation+ One week paid PTO + Paid year-end holiday closure. Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesHouston, TX
With over 38 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

Operations Management Trainee (Omt)-logo
Shaw Industries, Inc.Dalton, GA
Job Title Operations Management Trainee (OMT) Position Overview Join Our Team as an Operations Management Trainee! Are you an eager and ambitious individual ready to make your mark? Do you thrive on pushing boundaries and tackling challenges head-on? If so, we want you to be part of our journey at Shaw Industries, where we are shaping the future of manufacturing! With over 50 years of success, Shaw Industries is at the forefront of innovation in the flooring industry. Our multi-brand strategy fosters a dynamic culture that encourages innovation and forward-thinking. As an Operations Management Trainee (OMT), you will have the opportunity to gain invaluable experience and insights across various facets of our manufacturing organization, from Process and Industrial Engineering to Technical, Quality, Reliability Engineering (& more!). What You'll Experience: In our well-established OMT program, you will engage in a training curriculum that encompasses hands-on technical training and leadership development, as well as professional growth opportunities. We empower our trainees to apply their knowledge and problem-solving skills to real ongoing facility projects, making a meaningful impact in our workplace each day. Upon successfully completing the program, you will have the chance to interview for positions that align with your unique talents and career aspirations. Potential roles include Process Engineering, Project Engineering, and Process Improvement Engineering, among others. Our OMT program has a rich history of success, with many graduates advancing to leadership positions throughout the company. Your journey could lead you to become a key player in our organization! What We're Looking For: A cumulative GPA of 2.5 or higher A Bachelor's Degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, Materials Engineering, Automation Engineering, Operations Management, or other related technical fields. Co-op or internship experience is much preferred but not required. Our typical locations available for this role are: Dalton, GA ; Andalusia, AL ; Aiken, SC ; Columbia, SC ; Bainbridge, GA ; Thomson, GA ; Cartersville, GA ; Ringgold, GA ; Adairsville, GA ; Calhoun, GA ; and more! About Shaw Industries: Shaw Industries Group, Inc. is more than just a flooring company; we are a community of over 18,000 passionate individuals united by a vision of creating a better future for our customers, our employees, our communities, and our company. We offer a wide range of products, including carpet, resilient flooring, hardwood, tile & stone, laminate, synthetic turf, and specialty items for both residential and commercial markets worldwide. Our extensive portfolio features renowned brands such as Anderson Tuftex, COREtec, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors, and many more. Headquartered in Dalton, Georgia, Shaw is a proud subsidiary of Berkshire Hathaway, generating nearly $6 billion in annual revenue and serving customers across the U.S. and in countries around the globe, including Australia, Belgium, Brazil, Canada, China, France, India, Mexico, Singapore, the United Arab Emirates, and the United Kingdom. If you're ready to embark on an exciting career path and join an industry-leading team, we invite you to learn more about us and explore the opportunities that await you at www.shawinc.com. Take the first step toward your future with Shaw Industries - we can't wait to meet you! Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Posted 30+ days ago

Director, Global Customer Care And Service Management Standards Centralized Managed & Support Operations (Cmso)-logo
Motorola SolutionsFort Lauderdale, FL
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Managed & Support Service Operations organization is responsible for global delivery of Motorola Solutions' product and applications support, centralized service delivery, and managed service operations. Job Description The Director - Global Customer Care and Delivery Operations Standards Office (DOSO) will report directly to the AVP of Global Centralized Managed Support Operations, Glenn Graves, and will be responsible for the North America, Europe, Latin America and Asia Countries delivery of Motorola Solutions' product, portal and applications support, centralized service delivery standardized processes. A Customer Call Center Director is a senior leadership role responsible for the overall strategy, operations, and performance of a call center, aiming to maximize efficiency, customer satisfaction, and achieve organizational objectives. This candidate will play a critical role in Motorola Solutions' transition from a product centric to a services centric business focused on Software Enterprise Solutions. As the company continues to provide and develop industry-leading solutions for their customers, the candidate is responsible for driving a service delivery operational strategy with a focus on sustainable business models, competitive advantage and differentiated customer experience. This role is responsible for ensuring an exceptional customer experience that aligns with business and strategies, mentoring and developing staff, streamlining processes, and managing a departmental budget. Key Responsibilities: Strategic Planning and Vision: Developing and implementing the call center's strategic vision, objectives, and long-term plans that align with the broader company goals, particularly those related to customer experience and business growth. Operational Management: Overseeing the day-to-day operations of the call center across various channels (phone, chat, email, social media), ensuring efficient workflow, adherence to Service Level Agreements (SLAs), and optimal resource utilization. This includes managing staffing, scheduling, and call routing. Team Leadership and Development: Leading, mentoring, and motivating a team of call center managers, supervisors, and agents. This involves setting performance goals, conducting regular performance evaluations, providing coaching and training programs, fostering a positive work environment, and addressing employee engagement and retention. Performance Monitoring and Analysis: Defining, tracking, and analyzing key performance indicators (KPIs) such such as Average Handle Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), Net Promoter Score (NPS), and call abandonment rates. They use this data to identify trends, pinpoint areas for improvement, and implement data-driven strategies. Customer Experience (CX) Improvement: Championing a customer-centric culture within the call center. This involves developing and implementing best practices for customer interactions, handling escalated customer inquiries and complex issues, and actively seeking feedback to improve service quality and customer loyalty. Technology and System Optimization: Evaluating, implementing, and optimizing call center technologies and software (e.g., CRM systems, ACD/IVR systems, workforce management tools, AI-driven solutions) to enhance operational efficiency, streamline customer interactions, and improve agent productivity. Budget Management: Developing, managing, and optimizing the call center budget, including forecasting, resource allocation, and cost-control measures to ensure efficient operations and maximize return on investment. Compliance and Quality Assurance: Ensuring the call center operates in compliance with company policies, industry regulations (e.g., data privacy like GDPR, HIPAA), and quality standards. Skills / Attributes Required: Master's degree in Computer Science, Engineering or Business Management 10+ years of experience in managing technology operations and teams, with at least 6 years within a cloud development or DevOps environment; 5+ years demonstrated success in leading a highly motivated, engaged team of 100+ team members. Strong understanding of human resource management principles, practices, and procedures Extensive customer service leadership experience, preferably within a technical contextor technology company A depth of knowledge and tool kit of best practices across customer centric service delivery organizations A deep understanding and appreciation of the value of building the customer experience throughout the delivery process Proven success in driving change both in culture and organization to achieve the business objectives while simultaneously building the team morale and enthusiasm for the vision Experience delivering services and solutions on a global scale. Ability to challenge standards to drive innovation, value and impact Knowledge and curiosity of emerging technologies that may become relevant to building solutions Proven success building and cultivating teams in the midst of significant change Proven success in building relationships with peers and executives to gain input and alignment to visions and plans Demonstrated experience in transforming teams through process improvement, performance management, realignment and hiring to achieve higher performance levels Highly self-motivated, self-directed, and attentive to detail with ability to effectively prioritize and execute tasks in a high-pressure environment Excellent communication skills: executive presentations, written, oral, and interpersonal Experience: Additional Skills & Experience Requirements: Experience conducting planning, governance, application selection, implementations, transformation and other enhancement projects Excellent performance record and proven ability to produce positive results Demonstrate a high level of credibility, integrity, and trust with a focus on excellent customer service, supportive workplace interactions, and a professional work ethic Strong ability to build relationships both internally and externally, including fostering a collaborative, positive work environment with stakeholders and peers History of increasing levels of accountability and responsibility and proven experience leading, managing, directing and motivating staff ITIL Certification desirable Performance and personal competencies required for the position: Business Acumen, Thought Leadership, Decision Making, Building Relationships and Using Influence and Leading Teams: Process Orientation/Organizational Skills: Knowledge of service transition and service operations Locations: This is a Hybrid role (The selected candidate will need to be in office a minimum of 3 days a week) Candidate must live within a hour of the following MSI offices: Schaumburg, Chicago, Ft. Lauderdale, Allen TX. Target Base Salary Range: $170,000 USD - $190,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements Bachelor's degree degree in Computer Science, Engineering, Business Management or equivalent work experience 10+ years of progressive experience in customer service, customer success, or service delivery roles, with a significant portion in a leadership capacity. Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesIndianapolis, IN
With over 37 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

D
Dewolff Boberg & AssociatesAustin, TX
With over 38 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, "on the floor", coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation+ one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Posted 30+ days ago

G
GSK, Plc.Collegeville, PA
Site Name: UK - London - New Oxford Street, Bangalore, Belgium-Wavre, Poznan Pastelowa, Siena, Stevenage, Upper Providence Posted Date: Aug 8 2025 Clinical Operations, Third Party Management Senior Director Are you ready to lead and optimize strategic partnerships that drive innovation and efficiency in clinical trials? At GSK, we are committed to improving lives through groundbreaking research and development. As a Third-Party Management Senior Director, you will play a pivotal role in fostering strong collaborations with external vendors ensuring efficiency, quality, and compliance. Job Purpose As the Third-Party Management Senior Director, you will oversee and optimize the delivery of services and projects through strategic partnerships with external vendors and service providers. You will ensure efficient service delivery, uphold compliance and quality standards, and manage supplier risks at a study/program level and in partnership with the Global Clinical Operations (GCO) Excellence Team. By fostering strong partnerships and driving continuous improvement, you will support GSK's mission to deliver impactful clinical trials. The Third-Party Management Senior Director will collaborate closely with various stakeholders to ensure robust oversight of third-party vendors at the project level, while driving continuous improvement in operational performance. By fostering strong, value-driven partnerships, this role is critical in maximizing the benefits of third-party engagements and supporting the company's strategic objectives. Key Responsibilities Develop and implement resource strategies to ensure effective delivery of clinical trial objectives. Assess third-party capabilities and provide strategic recommendations for outsourcing clinical programs. Drive study value engineering initiatives to enhance efficiency, reduce costs, and maintain quality standards. Mentor and support teams in identifying optimal external expertise and technology for pipeline delivery. Set performance expectations with vendors and conduct regular reviews to ensure accountability. Monitor key performance indicators (KPIs) and drive continuous improvement in trial delivery. Act as the escalation point for third-party issues, including contract negotiations. Build and maintain strong relationships with internal and external stakeholders. Identify and evaluate tech-enabled solutions to expedite program delivery. Ensure compliance with GSK guidelines, SOPs, and regulatory standards, promoting a culture of safety and improvement. Job Posting Closing Date: 5th of September EOB US Basic Qualifications Bachelor's degree in a scientific discipline. Experience in strategic positions requiring strong business acumen within clinical operations. Expertise in clinical trial delivery and familiarity with decentralized clinical trials (DCT). Experience managing global teams and stakeholders across diverse geographies. Leadership experience in a large matrix environment and experience in constructively challenge practices with senior leaders, with the ability to influence and negotiate effectively. Experience working independently and the ability to quickly build personal credibility and assimilate business issues/need. Preferred Qualifications Master's or Doctorate in drug development or a related field. Knowledge of innovative approaches and technologies in clinical trial management. Strong influencing and negotiations skills in challenging, ambiguous and/or changing environments. Strong interpersonal skills and cultural awareness to bridge differences effectively. Strong verbal, written, and presentation communication skills. High energy, enthusiasm, and commitment to driving results. #LI_GSK* #Hybrid* Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive . Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Posted 1 week ago

Director, Global Customer Care And Service Management Standards Centralized Managed & Support Operations (Cmso)-logo
Motorola SolutionsAllen, TX
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Managed & Support Service Operations organization is responsible for global delivery of Motorola Solutions' product and applications support, centralized service delivery, and managed service operations. Job Description The Director - Global Customer Care and Delivery Operations Standards Office (DOSO) will report directly to the AVP of Global Centralized Managed Support Operations, Glenn Graves, and will be responsible for the North America, Europe, Latin America and Asia Countries delivery of Motorola Solutions' product, portal and applications support, centralized service delivery standardized processes. A Customer Call Center Director is a senior leadership role responsible for the overall strategy, operations, and performance of a call center, aiming to maximize efficiency, customer satisfaction, and achieve organizational objectives. This candidate will play a critical role in Motorola Solutions' transition from a product centric to a services centric business focused on Software Enterprise Solutions. As the company continues to provide and develop industry-leading solutions for their customers, the candidate is responsible for driving a service delivery operational strategy with a focus on sustainable business models, competitive advantage and differentiated customer experience. This role is responsible for ensuring an exceptional customer experience that aligns with business and strategies, mentoring and developing staff, streamlining processes, and managing a departmental budget. Key Responsibilities: Strategic Planning and Vision: Developing and implementing the call center's strategic vision, objectives, and long-term plans that align with the broader company goals, particularly those related to customer experience and business growth. Operational Management: Overseeing the day-to-day operations of the call center across various channels (phone, chat, email, social media), ensuring efficient workflow, adherence to Service Level Agreements (SLAs), and optimal resource utilization. This includes managing staffing, scheduling, and call routing. Team Leadership and Development: Leading, mentoring, and motivating a team of call center managers, supervisors, and agents. This involves setting performance goals, conducting regular performance evaluations, providing coaching and training programs, fostering a positive work environment, and addressing employee engagement and retention. Performance Monitoring and Analysis: Defining, tracking, and analyzing key performance indicators (KPIs) such such as Average Handle Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), Net Promoter Score (NPS), and call abandonment rates. They use this data to identify trends, pinpoint areas for improvement, and implement data-driven strategies. Customer Experience (CX) Improvement: Championing a customer-centric culture within the call center. This involves developing and implementing best practices for customer interactions, handling escalated customer inquiries and complex issues, and actively seeking feedback to improve service quality and customer loyalty. Technology and System Optimization: Evaluating, implementing, and optimizing call center technologies and software (e.g., CRM systems, ACD/IVR systems, workforce management tools, AI-driven solutions) to enhance operational efficiency, streamline customer interactions, and improve agent productivity. Budget Management: Developing, managing, and optimizing the call center budget, including forecasting, resource allocation, and cost-control measures to ensure efficient operations and maximize return on investment. Compliance and Quality Assurance: Ensuring the call center operates in compliance with company policies, industry regulations (e.g., data privacy like GDPR, HIPAA), and quality standards. Skills / Attributes Required: Master's degree in Computer Science, Engineering or Business Management 10+ years of experience in managing technology operations and teams, with at least 6 years within a cloud development or DevOps environment; 5+ years demonstrated success in leading a highly motivated, engaged team of 100+ team members. Strong understanding of human resource management principles, practices, and procedures Extensive customer service leadership experience, preferably within a technical contextor technology company A depth of knowledge and tool kit of best practices across customer centric service delivery organizations A deep understanding and appreciation of the value of building the customer experience throughout the delivery process Proven success in driving change both in culture and organization to achieve the business objectives while simultaneously building the team morale and enthusiasm for the vision Experience delivering services and solutions on a global scale. Ability to challenge standards to drive innovation, value and impact Knowledge and curiosity of emerging technologies that may become relevant to building solutions Proven success building and cultivating teams in the midst of significant change Proven success in building relationships with peers and executives to gain input and alignment to visions and plans Demonstrated experience in transforming teams through process improvement, performance management, realignment and hiring to achieve higher performance levels Highly self-motivated, self-directed, and attentive to detail with ability to effectively prioritize and execute tasks in a high-pressure environment Excellent communication skills: executive presentations, written, oral, and interpersonal Experience: Additional Skills & Experience Requirements: Experience conducting planning, governance, application selection, implementations, transformation and other enhancement projects Excellent performance record and proven ability to produce positive results Demonstrate a high level of credibility, integrity, and trust with a focus on excellent customer service, supportive workplace interactions, and a professional work ethic Strong ability to build relationships both internally and externally, including fostering a collaborative, positive work environment with stakeholders and peers History of increasing levels of accountability and responsibility and proven experience leading, managing, directing and motivating staff ITIL Certification desirable Performance and personal competencies required for the position: Business Acumen, Thought Leadership, Decision Making, Building Relationships and Using Influence and Leading Teams: Process Orientation/Organizational Skills: Knowledge of service transition and service operations Locations: This is a Hybrid role (The selected candidate will need to be in office a minimum of 3 days a week) Candidate must live within a hour of the following MSI offices: Schaumburg, Chicago, Ft. Lauderdale, Allen TX. Target Base Salary Range: $170,000 USD - $190,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements Bachelor's degree degree in Computer Science, Engineering, Business Management or equivalent work experience 10+ years of progressive experience in customer service, customer success, or service delivery roles, with a significant portion in a leadership capacity. Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 30+ days ago

B
Banco Santander BrazilDallas, TX
Whole Loans Operations- Lifecycle Management, Associate Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Overview The Whole Loans Operations Associate plays a crucial role in executing the end-to-end operational processes supporting the acquisition and sale of residential mortgage products (Qm, Non Qm and RTL's and other mortgage products), reconciling loans remittances against the loan servicers, executing the payments for loans buys and sells as well as supporting the operational processes ahead of securitization of the mortgages. Job Function Description Responsible for the execution of day-to-day operations for the Whole Loans business. Aims to deliver superior service to clients, internal and external, by executing according to policies and procedures ensuring high operational standards to execute service delivery. Key Responsibilities Lifecycle management for whole loans including funding, servicing, and sales. Daily cash management associated with the whole loan activity: Communicate with the desk daily to confirm liquidity requirements. Work with internal counterparties to ensure financing is completed accurately and timely. Whole loan fundings: Act as liaison between trading desk, external clients, and Operations. Face off with the trading desk daily to ensure effective and efficient processes and mitigate risk. Work with cash management to ensure the accurate and timely funding of whole loan purchases. Liaise with custodians to ensure accuracy of inventory/collateral reports. Whole loan servicing: Act as liaison between the firm and external clients/vendors to process monthly servicing timely and accurately. Reconcile and process monthly remittance reports from servicers including interim. Work with the desk daily to ensure data integrity within the risk management system. Whole loan Sales: Work with the desk to verify the economic details of the settlement and ensure that the receipt of funds matches the risk management details. Process risk management entries to reconcile and settle all transactions accurately and timely. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In-depth knowledge of the Operational processes supporting Whole Loans Operations. Skills: In depth knowledge of residential mortgage products including Qm, Non Qm and RTL's as well as other mortgage products. Proficient knowledge of the remittance reconciliation process with mortgage servicers. In depth knowledge of the purchase, sales and settlements of mortgages. Able to analyze mortgage cashflow projections and identify differences between firm records and mortgage services record. Proficient working with loan files from mortgage services and able to map and reconcile data as needed. Key Competencies: Advance user of SBO2000 and Centricity software packages. Advance user of office tools in particular Excel. Python programing language a plus. Education: Bachelor's Degree or equivalent work experience. Work Experience: 2-5 Years What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $63,750.00 USD Maximum: $100,000.00 USD Link to Santander Benefits: Santander Benefits- 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Posted 2 weeks ago

Vendor Operations Management Coordinator-logo
CareBridgeCincinnati, OH
Be Part of an Extraordinary Team The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. Vendor Operations Management Coordinator Location: This position is based in Ohio with a strong preference for Columbus, OH. In-Office Expectation: Hybrid 1; This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Vendor Operations Management Coordinator is responsible for managing relationships with multiple Area Agency on Aging (AAA) vendors to ensure goals are achieved for an enterprise function. How You Will Make an Impact Primary duties may include, but are not limited to: Manages the day-to-day execution of Area Agency on Aging (AAA) vendor agreements to ensure compliance, monitor quality, and when necessary, develop corrective action plans. Identifies discrepancies and disagreements between business and AAA and partners with appropriate business for resolution Supports vendor management consultant in performing Readiness Assessments of AAAs when a new vendor's service is rolled out or when an existing vendor's service is expanded or enhanced. Maintains all AAA profiles. Supports AAAs with creation and maintenance of compliant governing documents and maintains SOPs and process flows. Tracks industry and AAA-specific news and business updates. Maintains tracking of AAA performance. Partners with IT regarding internal requirements and AAA interaction. Creates, reviews and approves AAA access to company systems. Reviews AAA performance reports and comments and works with Director of Service Coordination for clinical process strategies. May participate in fact-based negotiations of agreements and/or participate or lead cross-functional teams to implement AAA services. Minimum Requirements: Requires a H.S. diploma or equivalent; 3 to 5 years of increasingly responsible professional level contract management, vendor management experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: BA/BS degree in business or other related major preferred. Experience with OH AAA network strongly preferred. Experience with OH MyCare programs strongly preferred. LTSS experience to include creation of workflows and SOPs strongly preferred. Experience supporting a delegated vendor partner strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 3 days ago

Collection Management (Operations Specialist - Mid-level) NGA - Washington, Rotating 12/7/365-logo
MasegoSpringfield, VA
Job ID:  20221213203735 Location:   Springfield, VA Shift : 12 /7/365 rotating shift environment ___________________________________________________________________________________________  Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for a Mid-level TS/SCI-cleared Collection Manager to join our team. In this role you will perform and manage collection activities of GEOINT based sources in support of time dominant operations.  Minimum Qualifications and Skills: Previous experience utilizing GEOINT collection management information systems Previous experience with GEOINT collection capabilities and methods Ability to produce GEOINT products to NGA standards and quality Demonstrated ability to operate successfully in a fast-paced and dynamic 24/7/365 environment as a team-member Ability to communicate with clarity and accuracy both verbally and written Demonstrated familiarity in the functional mission areas and key intelligence issues Preferred Qualifications, Skills and Education: Some college experience Understanding of Activity Based Intelligence (ABI) and application of ABI Imethodologies Previous experience utilizing GEOINT collection management information systems Previous experience with GEOINT analytical databases and reporting tools Previous experience performing first phase GEOINT work Previous experience with collection capabilities and methods Security Clearance Requirement: Active TS/SCI with a current CI Poly Shift Schedule: 24/7/365 rotating shift environment. Salary: $108,000+ based on ability to meet or exceed stated requirement   About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.  Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer  Medical, Dental, Vision, 401k, Generous PTO, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran status. Powered by JazzHR

Posted 3 weeks ago

C
Cogent Talent SolutionsRaleigh, North Carolina
Business Operations Consultant/Project Director Design, build, implement, train, and evaluate customized solutions and advice that assist organizations in improving productivity and increasing revenues, and that positively impact overall performance. Solution implementation will encompass business development, organizational engineering, process management, and financial systems. The Project Director is responsible for the client relationship from the origination of the opportunity to the evaluation of the effectiveness of the completed body of work. Responsibilities include client financial improvement, client relationship management, and project management. This is a client-facing, high-impact role that requires strong leadership, financial acumen, and a passion for transforming small to mid-sized businesses. 📍 Important: This position requires 100% travel , typically departing Sunday and returning Friday, to work onsite with clients across the US. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities: Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life. Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges. Identify, oversee, and clearly communicate the scope of work , timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director. Manage the full client relationship , from opportunity origination through project completion and review. Ensure administrative duties, including invoicing and reporting, are completed accurately and on time. Essential Qualifications: Minimum 8–10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement. Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability . Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow. Ability to travel Sunday through Friday to client sites across the U.S. Authorized to work in the United States. Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools. Valid driver’s license and current auto insurance. Preferred : Experience managing budgets of $10M+ and/or previous business ownership. Competencies Required: Problem Solving – Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topics Change Management – Communicates changes effectively and builds broad consensus; monitors transition and evaluates results Leadership – Exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedback Judgment – Displays willingness to make decisions; supports and explains reasoning for decisions. Gains the trust of peers and leadership through sound decision-making Results Driven – Serious about committing and getting to results. Exemplifies this ability through sound decision-making, backed by logic, understanding contingency planning, with an attitude toward appropriate prioritization and effort People-Oriented – Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members. Conflict Management – Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable. Cultural Expectations: Given the unique nature of the company and our strong focus on integrity and values, these cultural components of how we operate will be expected: Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path. Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do. We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors. We understand and embrace the “Obligation to Challenge”, realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights. We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves. $135,000 - $160,000 a year All new Project Directors begin on a 1099 contractor basis for a minimum of 90 days . This serves as a mutual evaluation period. Upon successful completion, you will have the opportunity for review to transition into a full-time W-2 employee role with comprehensive benefits. Compensation is based on billable client work, with significant earning potential tied directly to performance and project engagement. Why Join Cogent Analytics? Cogent Analytics is a mission-driven consulting firm dedicated to supporting the growth of privately held businesses. Our consultants are strategic leaders who work side-by-side with owners to deliver real transformation. If you're passionate about making a difference and thrive in high-accountability environments, we want to hear from you. #zr

Posted 30+ days ago

Operations Management Trainee-logo
Avis Budget GroupWhite Plains, New York
Salary: $64,350/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Benefits you’ll receive: Annual Compensation: $64,350/yr Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What we’re looking for: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely Extra points for this: One year of experience providing high quality customer service Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group. White Plains New York United States of America

Posted 3 days ago

Senior Director, Medical Operations & Project Management-logo
Revolution MedicinesRedwood City, California
Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: As we continue to grow and expand globally, we seek a dynamic and experienced Senior Director, Medical Operations and Project Management to lead operational strategy and excellence across Medical Affairs. Reporting to the Head of Medical Excellence, this role will serve as a senior leader responsible for shaping, driving, and overseeing Medical Affairs operations, governance, project management infrastructure, and cross-functional execution. The Senior Director will be instrumental in enabling medical impact through operational leadership, strategic planning, systems enablement, and inspection readiness across the full product lifecycle. This highly visible role will collaborate across internal teams and external partners to deliver compliant, efficient, and scalable solutions that support global medical strategy, launch readiness, and scientific engagement. Key responsibilities include: Strategic Operations Leadership Lead the design and execution of the operational strategy for Medical Affairs globally. Partner with the Head of Medical Excellence and cross-functional leadership to drive alignment with corporate goals and ensure operational readiness for pipeline acceleration and launches. Champion continuous innovation in Medical Affairs operations, digital tools, and process optimization. Medical Affairs Program & Project Management Oversee complex, cross-functional programs spanning scientific platforms, congress strategy, HEOR/IEP coordination, external engagement, advisory boards, medical planning and launch operations. Develop and maintain governance for Medical Asset Teams (MATs), Medical Affairs Leadership Team (MALT), key evidence generation initiatives and other Medical Affairs led projects. Drive prioritization and resourcing of Medical Affairs initiatives in collaboration with strategic and functional stakeholders. Financial & Vendor Management Lead annual Medical Affairs budgeting process and manage operational and programmatic budgets across teams. Oversee contracting strategy, vendor performance, and financial reconciliation to ensure effective and compliant external engagements. Build long-term partnerships with preferred vendors to enable consistent, quality-driven medical operations support. Systems, Tools, and Digital Enablement Lead digital transformation initiatives to modernize systems supporting Medical Affairs (e.g., Veeva Medical, Datavision, grants management, project dashboards). Oversee implementation and governance of digital platforms for insights management, congress planning, and content review. Align data analytics and reporting tools to support evidence strategy, KPI tracking, and business performance reviews. Organizational Enablement & Leadership Provide strategic leadership to a high-performing operations and project management team; oversee hiring, coaching, and professional development. Serve as a key advisor and operations partner to therapeutic area leaders, Field Medical, Medical Communications, HEOR, and Clinical Development. Establish and maintain SOPs, training, and internal education to build operational excellence and capabilities across Medical Affairs. Required Skills, Experience and Education: Advanced degree required (PharmD, PhD, MBA, or equivalent in life sciences or business); PMP certification strongly preferred. Minimum 15+ years (with MBA/Master’s) or 13+ years (with PharmD/PhD) of progressive experience in biotech/pharma, with 8+ years in Medical Affairs operations, project management, or governance roles. Proven leadership in managing global Medical Affairs initiatives including launch operations, governance, compliance, congresses, and external engagement. Expertise in operational oversight of vendor contracts, budgets, audits, and inspections. Deep understanding of industry regulations (FDA, EMA, GxP, ICH, Sunshine Act, PhRMA, ACCME) and medical compliance standards. Demonstrated success implementing digital solutions and project governance frameworks within a matrixed environment. Strong financial acumen, strategic thinking, and ability to manage ambiguity in a fast-paced environment. Excellent interpersonal, communication, and influence skills with executive presence. Preferred Skills: Oncology and/or precision medicine experience strongly preferred. Previous leadership of Medical Operations frameworks. Experience scaling Medical Affairs operations during rapid growth or product launch phases. Familiarity with global medical regulations and market access considerations (HTA, HEOR, IEP). The base salary range for this full-time position is $236,000 to $295,000 for candidates working onsite at our headquarters in Redwood City, CA. The range displayed on each job posting is intended to be the salary for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our salary ranges are determined by role, level, and location. Individual pay is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base salary is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and . For additional information, please contact privacy@revmed.com . #LI-Hybrid #LI-VN1

Posted 1 week ago

8
8&9 ConsultingJersey City, NJ
We are seeking an experienced Fixed Department Lead Dental Lab Technician with strong technical skills, dental lab operations experience, leadership skills, and a passion for engaging with the dental community. Currently 80% of the time will be at bench, and 20% will be in running the lab operations, managing workflow, and engaging with our clients. For the right candidate, this position will evolve into a full-time Operations or General Manager role for the lab. Starting salary for this position is $120,000 annually with $30,000 KPI-based bonus. Key Responsibilities: Technical Expertise & Hands-on Work at the Bench: Perform hands-on work in crowns, implants, and All-On-X restorations. Assist technicians with case troubleshooting and exploring improved manufacturing techniques. Oversee quality control initiatives, ensuring that all cases meet lab standards and doctor requirements. Operations Management & Leadership: Lead, motivate, train, and develop the laboratory team to ensure operational excellence. Oversee the entire production workflow, from case intake to final delivery, ensuring high-quality standards and on-time case completion. Drive efficiency, profitability, and productivity, managing labor-to-sales ratios and production supply costs. Ensure compliance with industry regulations, safety protocols, and laboratory best practices. Work closely with department leaders to optimize workflows and eliminate root causes of remakes. Provide regular feedback and performance evaluations, holding staff accountable for reaching goals. Maintain accurate production schedules, client interactions, and sales activity records. Provide regular reports on laboratory performance, sales progress, and business growth initiatives. Qualifications: 5+ years of dental lab experience, fixed restorations, implants and All-On-4. 2+ years of management experience, with a strong ability to lead, develop, and inspire others. Expertise in dental materials, and CAD/CAM workflows. Ability to engage with clients and build relationships.

Posted 30+ days ago

E

VP, First Line Risk Management - Strategy & Operations

Early Warning Services, LLCScottsdale, AZ

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

Responsible for design and execution of various risk programs and business unit risk activities in adherence with the Company's risk appetite and corporate strategy. Engages within the business in defining, identifying and managing risks and controls across all risk types, owns monitoring, execution and adherence to risk policies, procedures and/or program requirements, providing advisory to effectively identify and manage risks, and serving as effective communication channel between Risk Mgmt department, regulators, and cross-organizational business units. Responsible for strategic direction, creating efficiencies which embed and mature first line risk management capabilities across designated business line(s), and building a high-performance team of risk professionals to support the company's overall Risk Management Program.

Essential Functions

  • Work with executive leadership and other senior management to create risk management strategies to ensure key risks are appropriately managed and are aligned. Provide/recommend risk considerations in alignment with business/strategic plans. Effectively challenge where appropriate, ensuring alignment with regulatory environment considerations.

  • Keeps team and business lines informed of risk-related information and organizes training for the business unit to embed a risk-aware culture.

  • Owns the development, implementation and maintenance of the business unit and company risk management framework, policies, and procedures. Leads risk assessments to evaluate key risks and manage key risks across the business unit to ensure material risks are identified through the Risk and Control Self-Assessment (RCSA), escalate, manage, and remediate with robust mitigation plans within agreed timelines.

  • Manages overall risk work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of the risk management initiatives.

  • Lead the tracking and resolution of issues across business unit and develop action plans and mitigation strategies to address root causes and prevent issue recurrence.

  • Monitor status and effectiveness of issue remediation efforts, providing regular updates and report out to senior management.

  • Partners with other functions (i.e.. Compliance, 2LOD) to ensure alignment with broader risk management and governance initiatives.

  • Participate in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders. Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timeliness.

  • Develops regular risk reports and report outs to provide a comprehensive view of all risks impacting the business unit. Monitor and summarize top and emerging trends and actions to address impacts. Ensures timely escalation to the senior leadership, where needed.

  • Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.

  • Provide effective leadership in developing highly engaged, high-performance team.

  • Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

  • In-depth knowledge of risk management programs, best practices, methodologies, and frameworks typically gained through five or more years in a senior risk management role.

  • 15 or more years of demonstrated success leading a risk management program in a highly regulated environment.

  • Effective communicator, able to convey complex ideas in a clear, concise manner - both written and verbal.

  • Knowledge of risk techniques, practices, and control frameworks.

  • Knowledge of various banking and government regulatory requirements and processes.

  • Knowledge of regulatory guidance related to enterprise risk and operational risk.

  • Education and/or experience typically obtained through completion of a Bachelor's degree

  • Effective leadership and success developing highly engaged, high performing teams

  • Background and drug screen

Preferred Qualifications

  • Risk Management certification or related degree

  • Experience leading or actively participating in external audits (OCC, CFPB, PCI, SOC2, etc) including engagement with the external auditors

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

The pay scale for this position in:

Phoenix, AZ and Chicago, IL in USD per year is: $240,000 - $260,000.

New York, NY in USD per year is: $260,000 - $280,000.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage- Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

  • 401(k) Retirement Plan- Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

  • Paid Time Off- Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

  • 12 weeks of Paid Parental Leave

  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall