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L logo

Head of Operations - Bakery Operations/Retail

Leap BrandsAtlanta, GA
Company Overview: We are a private equity-backed restaurant company specializing in baked goods, with a unique focus on creating memorable dining experiences and fostering strong community connections. Alongside our in-restaurant offerings, we emphasize event-based sales and community-driven initiatives to expand our reach and drive growth. As we continue to scale, we are seeking a results-driven Head of Operations to lead and optimize our operational strategies across all facets of the business. Position Summary: The Head of Operations will oversee all aspects of daily operations, ensuring the seamless delivery of high-quality products and experiences while driving efficiency and profitability. Reporting directly to the CEO, this leader will develop and execute strategies to scale operations, grow event and community sales, and build a strong operational foundation to support long-term growth. Key Responsibilities: Operational Leadership: Lead and oversee all restaurant operations, including production, service, inventory, and logistics. Develop and implement operational standards and processes to ensure consistency, quality, and efficiency across all locations. Manage day-to-day operations while identifying opportunities for improvement and innovation. Events & Community Sales: Develop and execute strategies to grow revenue from events, catering, and community partnerships. Collaborate with marketing and sales teams to build strong relationships with local organizations, schools, and businesses to drive event bookings. Oversee the logistics and execution of events to ensure customer satisfaction and operational excellence. Team Leadership & Development: Build, mentor, and lead a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement. Implement training programs to ensure staff alignment with company values, standards, and goals. Empower restaurant managers and teams to excel in their roles while driving consistent execution across locations. Financial Performance: Oversee budgeting, forecasting, and P&L management for all operational functions. Drive cost efficiency through labor optimization, inventory management, and vendor negotiations. Monitor and analyze KPIs to ensure alignment with company growth and profitability objectives. Product & Experience Quality: Ensure the consistent delivery of high-quality baked goods and exceptional guest experiences. Partner with culinary and creative teams to maintain the integrity of the brand and innovate product offerings. Monitor customer feedback and industry trends to refine operational and service standards. Scaling & Growth: Develop and execute strategies to scale operations, including expanding the company’s event sales infrastructure and optimizing workflows. Collaborate with the executive team to identify and prioritize new growth opportunities. Build scalable systems and processes to support multi-unit expansion. Qualifications: Experience: 8+ years of operational leadership experience in the restaurant or hospitality industry, with a strong background in baked goods or specialty food concepts. Experience with event-driven sales or community-based initiatives is highly desirable. Operational Expertise: Proven ability to manage and scale operations, with a deep understanding of restaurant logistics, inventory, and labor management. Leadership: Demonstrated success in building and leading teams, with a focus on employee development and engagement. Sales & Events Knowledge: Experience driving revenue through event sales, catering, or community partnerships. Financial Acumen: Strong understanding of P&L management, cost controls, and operational KPIs. Customer Focus: Passion for delivering exceptional guest experiences and creating strong community connections. Powered by JazzHR

Posted 30+ days ago

Later logo

Revenue Operations Manager - Customer Operations

LaterBoston, MA

$130,000 - $140,000 / year

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely , the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes. This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust. What you'll be doing: Strategy Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings. Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales. Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions. Technical/ Execution Revenue Accountability & Performance Intelligence Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level. Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk. Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track. Develop consistent frameworks for measuring customer health that work across product lines and engagement models. Sales-to-Services Handoff & Capacity Forecasting Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution. Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload. Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation. Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively. Operational Process Design & Customer Infrastructure Design, document, and continuously improve the workflows that move customers from sale through delivery completion. Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions. Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines. Systems & Enablement Own the Salesforce data architecture that enables clear visibility into customer and campaign performance. Ensure data integrity and system hygiene across the customer and campaign lifecycle. Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth. Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation. Create documentation and enablement resources so teams can effectively use the systems and processes you build. Team / Collaboration Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders. Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms. Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints. What success looks like: Within your first 6–12 months, success in this role will look like: A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams. Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team. A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand. Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements. A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines. Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization. What you bring: 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment. Proven ability to design and implement cross-functional processes that drive measurable business outcomes. Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling. Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity. An analytical mindset with the ability to translate data into insight—and insight into action. Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus. Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders. Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist. Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar) How you work: Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement. Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high. Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 130,000 - 140,000 USD #LI-Hybrid Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 3 weeks ago

Boeing logo

Mission Operations Specialist (Mission Operations)

BoeingFort Greely, Alaska

$86,700 - $117,300 / year

Mission Operations Specialist (Mission Operations) Company: Boeing Aerospace Operations Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, AK. Position Responsibilities: Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems. Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance. Assists with control and coordination of distributed resources and ground assets to support mission operations. Provides input to coordinate system maintenance activities. Assists maintenance action investigations and analysis. Works under general direction. GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment. Basic Qualifications (Required Skill/Experience): Experience working with cross functional teams Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime. Ability and willingness to certify on multiple systems in various roles and positions as deemed appropriate by direct management to support critical mission demands. Preferred Qualifications (Desired Skills/Experience): Current CompTIA Security+ CE certification Prior Military Service 1 year or more GMD work experience 1 year or more experience working with a government customer 1 year or more experience working in a Command and Control Center 1 year or more experience planning and executing maintenance activities Prior experience with Linux Operating Systems Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Total Rewards and Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $86,700 - $117,300 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 3 days ago

Boeing logo

Mission Operations Specialist (Mission Operations)

BoeingFort Greely, Alaska

$86,700 - $117,300 / year

Mission Operations Specialist (Mission Operations) Company: Boeing Aerospace Operations Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, AK. Position Responsibilities: Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems. Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance. Assists with control and coordination of distributed resources and ground assets to support mission operations. Provides input to coordinate system maintenance activities. Assists maintenance action investigations and analysis. Works under general direction. GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment. Basic Qualifications (Required Skill/Experience): Experience working with cross functional teams Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime. Ability and willingness to certify on multiple systems in various roles and positions as deemed appropriate by direct management to support critical mission demands. Preferred Qualifications (Desired Skills/Experience): Current CompTIA Security+ CE certification Prior Military Service 1 year or more GMD work experience 1 year or more experience working with a government customer 1 year or more experience working in a Command and Control Center 1 year or more experience planning and executing maintenance activities Prior experience with Linux Operating Systems Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Total Rewards and Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $86,700 - $117,300 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 2 days ago

Morgan Stanley logo

Regional AI Strategy/Data Operations- VP - Operations Risk & Regulatory Control (ORRC)

Morgan StanleyBaltimore, Maryland

$93,000 - $140,000 / year

We're seeking someone to join our team as a Regional Strategy Lead, North America in Operations Risk & Regulatory Control (ORRC)’s Central Data Team to set the regional vision and execution plan for the Operations data strategy—enabling transformation, strengthening controls, reducing risk, and accelerating automation and AI. You will partner with Silo Data Leads and work hand‑in‑glove with Technology (Tech), the central Transformation team, and the ORRC Data Strategy team to embed data enablement, governance, and innovation across Operations. Your leadership will transition teams from tactical files (e.g., spreadsheets, ad‑hoc Cognos extracts) to certified, authoritative data owned and controlled by accountable data owners. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Advanced Specialist position at Vice President level within the Change, Analytics & Strategy, which is responsible for developing operating and technology strategies, managing, and executing transformation initiatives, leading Agile fleet activities, driving innovation, developing analytics solutions and delivering business outcomes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...What you'll do in the role: Manage complex processes and/or support significant process management/project efforts Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations Set the NA data strategy, roadmap, and KPIs; align regional priorities to global objectives and budget. Define and maintain governance frameworks; ensure certified, authoritative data underpins regulatory and risk reporting. Own the regional Opportunities Backlog: surface high‑value opportunities, quantify benefits (risk reduction, control effectiveness, capacity, client impact), and drive prioritization across silos. Champion automation and AI use‑cases by ensuring data quality, lineage, and access patterns support scalable delivery; remove blockers with RTech and Transformation. Lead senior stakeholder engagement with Silo leadership and firmwide partners; replicate successful patterns and reusable assets. Sponsor data culture: training (Data Academy), tool adoption (DataZone, Collibra, MS Maps, Snowflake), communications, and communities of practice. What you’ll bring to the role: Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures Ability to think commercially, understand the impact of initiatives, risks on the operational budget Ability to address non-standard issues within area of expertise Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you At least 7 years’ relevant experience in data management and/or operational risk within financial services, with demonstrable regional or global leadership delivering improved controls, reduced risk, and automation/AI at scale. Expert: Risk Management & Control; Business Knowledge & Expertise; Transformation; Strategic Thinking & Vision; Leadership & Management. Advanced to Expert: Analysis, Problem Solving & Judgement; Communication; Financial Performance & Commercial Focus. Deep understanding of data governance, architecture, and regulatory reporting in complex, global environments. Proven experience leading multi‑silo transformation portfolios and data modernization at scale. Fluency with data platforms and governance tools (e.g., Snowflake, Collibra, DataZone) and close partnership with RTech. Exceptional stakeholder management and influence; clear, concise communication with senior audiences. Ability to convert strategy into executable plans with measurable outcomes and robust controls. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Salary range for the position: $93,000 and $140,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 2 weeks ago

Via Transportation logo

Strategy & Operations Principal, Vehicle Operations

Via TransportationNew York City, NY

$130,000 - $165,000 / year

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy & Operations Principal you will lead a diverse array of projects directly impacting Via's Vehicle Operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. This role is based in NYC with a 3x per week office requirement. What You'll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Data analysis: Perform detailed analyses to support data-driven decision-making. Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams Strategic partnerships: Develop and nurture strategic partnerships to achieve Via's growth and operational objectives Who You Are: Minimum of 6+ years of work experience Have a Bachelor's Degree with a record of exceptional academic achievement Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills. Marketing experience and experience with data analytics is a plus Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Posted 2 weeks ago

D logo

Senior Operations Manager (Operations Manager I)

DHL (Deutsche Post)Romeoville, IL

$85,000 - $100,000 / year

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 1 week ago

D logo

Operations Manager (Operations Manager II)

DHL (Deutsche Post)Goodyear, AZ

$72,000 - $95,000 / year

To maximize the performance of the site by directing the daily, weekly, and monthly activities; providing leadership, motivation, training and development of the operations staff; executing against customer requirements and achieving operational performance. To make DHL the customer's provider of choice and a great place to work. Customer Execute customer/vendor contract requirements and identify accessorial activity. Ensure necessary documentation and communication with customer. Utilize the site inventory management system to ensure: o Management of cycle counting/adjustment/rotation programs o Productivity and space utilization (efficient product placement, etc.) o Accuracy (to floor and customer book) Identify opportunities for technology enhancements of the site inventory management system. Associate Manage activities to ensure a safe, secure, clean and fair work environment for associates. Set clear performance expectations and ensure individual accountability. Implement associate performance reviews, individual development plans and succession plans as needed. Ensure compliance to the routines outlined in the site interaction matrix and standard operating procedures. Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, safety, regulatory, and administrative). Participate in managing turnover among hourly and supervisory staff consistent with the site turnover objectives. Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and manage the availability and maintenance of those tools. Processes Operate within the agreed budget (p&l) for the site (allocation of overtime, purchasing, etc.) - Coordinate the collection of performance measurements consistent with customer, vendor, and Exel (balanced scorecard) contractual requirements. Understand process performance versus target objectives, identify reasons for variance, communicate results and implement necessary changes. Ensure daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space). Identify and implement continuous improvement initiatives. Execute workshop action plans, projects, and best practices with regards to sharing/implementation. Perform other duties as assigned. Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Posted 1 week ago

State Street Corporation logo

Alternative Operations Clearance, Settlement, & Trading Operations, Officer

State Street CorporationStamford, CT

$70,000 - $122,500 / year

Who we are looking for State Street AIS provides fund accounting, administration, tax, compliance and middle office trade support services to hedge fund managers. AIS combines its experienced teams of trained financial service professionals with sophisticated software development talent to create a superior trade support infrastructure that features Straight-Through-Processing (STP) and real-time information. The responsibility of the operations group is to support clients by providing trade capture, portfolio pricing, trade confirmation and settlement services. We are looking for a qualified candidate to join our team; growing their acumen for complex financial products and the security settlement lifecyle while working in support of large alternative investment managers trading across diverse strategies. What you will be responsible for Intermediate understanding of settlements for equities, fixed income, futures and foreign exchange and derivatives Process trades Confirmation of client trades by phone, email or matching platform Interact on a daily basis with prime brokers and client counterparties Resolution of trade breaks with client and counterparties Resolve fails with prime broker and counterparties Liaise with client regarding ad hoc issues, establish and maintain relationships with client and other external parties: Counterparties, Prime Brokers, etc. Co-ordinate system enhancements or new requirements on behalf of the team. Responsible for the co-ordination of system testing and sign off Involved in new client onboarding and initialization of funds. . What we value These skills will help you succeed in this role In depth knowledge of some/all of the following products: Equity, Futures, Options, Fixed Income, FX, Derivatives (IRS, CDS, TRS, etc) Experience interfacing with security valuation agents like Markit PV, BVAL, ICE Data, JPM Pricing Direct Knowledge of trade order flow, security life-cycle events (settlements, corporate actions), SWIFT messaging and cash wire processing required. Strong verbal, analytical and written communication skills Experience with Advent Geneva Platform advantageous Education & Preferred Qualifications Bachelor's degree 4-6 years of experience Salary Range: $70,000 - $122,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home . About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 3 days ago

Oaktree Capital Management logo

Associate, Legal And Operations - Investment Operations - Private

Oaktree Capital ManagementLos Angeles, CA

$100,000 - $130,000 / year

Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1400 employees and offices in 25 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. For additional information please visit our website at www.oaktreecapital.com. Scope and responsibilities: The Associate will assist with private deal closing, including managing inbound KYC requests, deal-related counterparty KYC/AML, and deal-related document execution. The candidate will work closely with investment professionals, legal, compliance, accounting, operations, and tax teams. Key responsibilities include: Act as a key member of a dedicated middle office team that serves as a hub for private deals and facilitates private deal closing activities Manage deal-related counterparty KYC/AML process, including coordinating requests with outside counsel, reviewing supplied documents, organizing the data and ensuring compliance with internal procedures Manage inbound KYC requests with respect to Oaktree funds and accounts Coordinate the execution of definitive deal documentation and appropriate file closing sets Provide corporate finance legal support, including working with outside counsel, in-house lawyers, senior officers and investment professionals Provide support on other transactional matters, including assisting with preparation of materials for quarterly meetings and other special projects Review private deal pipeline on a regular basis to ensure that all deals are tracked in a timely manner Coordinate with internal stakeholders and external counterparties to ensure accurate and efficient deal closings, asset set up, investment monitoring and reporting accuracy Support document management for private credit deals Assist in process improvements and automation as well as the development of longer-term systemic solutions Partner with investment professionals, outside and internal counsel, tax, accounting and compliance professionals to ensure good cross-functional communication and coordination throughout the investment process. Participate in cross-departmental initiatives to design and implement firm-wide procedures Participate in developing and documenting operational policies, procedures and controls Ensure proper operational procedures and controls are followed and maintained, with appropriate escalation to stakeholders Experience required: 3 years of relevant experience at a large law firm, preferably within a transactional practice in a paralegal-type role, and/or within the financial services or alternative asset management industry Exposure to KYC/AML regulations, investment funds, and corporate finance work, or any combination thereof, is a plus Exposure to private credit investment operations, including experience reviewing private credit documents (credit agreements, amendments, etc.) for key terms and data points is a plus Exceptional writing, drafting and interpersonal communication skills are mandatory Candidate should be a self-starter with the ability to work independently with minimal supervision Proven capability in analyzing complex data, evaluating information and drawing logical conclusions and demonstrated ability to identify key issues Track record in planning and project management and in maintaining composure under pressure while meeting deadlines Solid analytical skills and ability to understand and resolve complex problems Proficient in Microsoft Office with strong working knowledge of Microsoft Excel Proven ability to manage tasks with competing priorities and deadlines, while independently driving projects to completion Personal attributes: Outstanding organization skills with extremely high attention to detail; Outstanding initiative and a strong work ethic; Responsible with a strong sense of dedication; Excellent interpersonal, verbal and written communication skills; Works well under pressure and with time constraints; and Possesses strong integrity and professionalism. Education: A Bachelor's degree relevant to position Base Salary Range $100,000 - $130,000 In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement. The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education. Equal Opportunity Employment Policy Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources. For positions based in Los Angeles For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

Posted 2 weeks ago

R logo

Operations Manager (Chain Beverage Store Operations)

Richtech Robotics Inc.Las Vegas, NV
Operations Manager (Chain Beverage Store Operations) Location: Las Vegas THE JOB As our Operations Manager, you will oversee the full operations of our beverage chain, ensuring that every store delivers consistent quality, efficiency, and customer experience. This role goes far beyond managing daily schedules-you will build the operational backbone of our U.S. stores, drawing on your prior experience in leading large-scale beverage/coffee chains such as Starbucks or similar brands. Your leadership will set the standard for scalability as we expand rapidly in the U.S. market. THE DAY-TO-DAY Develop, implement, and continuously improve Standard Operating Procedures (SOPs) for all store operations. Build performance monitoring systems (KPIs, audit tools, reporting dashboards) to ensure consistency and efficiency across stores. Oversee supply chain, vendor management, and logistics to ensure cost-effective and timely product availability. Partner with Marketing and Finance to align promotional activities, budgets, and long-term brand strategy. Lead the training and development of store management teams, ensuring they are equipped with the skills and tools to deliver operational excellence. Manage budgets, monitor P&L for store operations, and identify opportunities to optimize profitability. Partner with Marketing, HR, and Finance to align operations with overall business goals. Drive expansion projects, including new store setup, location evaluation, and operational readiness. Act as the primary liaison between corporate leadership and frontline operations, providing insights and solutions. THE IDEAL CANDIDATE Has proven experience in U.S. beverage/coffee chain operations (Starbucks, Dunkin', Peet's, or similar). Strategic thinker who can design systems but also hands-on in execution. Strong business acumen, capable of balancing customer experience, operational efficiency, and financial performance. Experienced in scaling operations and supporting new store rollouts. Excellent leadership and communication skills, with the ability to influence across departments. QUALIFICATIONS 5+ years of U.S. chain operations management experience, with at least 3 years in Food and Beverage. Deep understanding of store-level and multi-unit operations, including labor management, supply chain, and product consistency. Strong grasp of compliance requirements for beverage/foodservice in the U.S. market. Bachelor's degree in Business, Operations, or related field preferred. MBA a plus. Excellent leadership, organizational, and communication skills. Demonstrated success in scaling operations from single-unit to multi-unit environments. Familiarity with U.S. labor law, OSHA standards, and retail compliance requirements. Bilingual English/Mandarin a plus, but not required.

Posted 30+ days ago

D logo

Senior Operations Manager (Operations Manager I)

DHL (Deutsche Post)Memphis, TN

$85,000 - $100,000 / year

A Shift Mon- Thurs 6am- 43pm Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 3 weeks ago

A logo

Operations Supervisor (Director of Operations) - Acadiana

AMIkids CareersBranch, Louisiana
WHY AMIkids? AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Director of Operations to provide leadership to the Youth Care Specialists and Youth Care Specialists Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program. If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations. Video: We Are AMIkids Website: www.AMIkids.org What you will be doing: Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model, Coordinate daily staffing schedule; ensure coverage is maintained within required ratio, Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements, Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items, De-escalate youth altercations and incidents, using authorized methods and notify leadership, Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth, Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information, Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth, Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth, May act as liaison between internal and external stakeholders, Participate in recruiting process. Role requirements: Bachelor’s Degree in Business Administration, Education or related field; Minimum one (1) year supervisory experience, two (2) years preferred, Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth. What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities – we pride ourselves on developing our leaders from within Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more. Check out our website to learn more about what we offer! Benefits

Posted today

C logo

Open Access Operations Analyst, E-Commerce Operations

Chemical Abstracts Service, a Division of the American Chemical SocietyColumbus, OH

$47,000 - $65,000 / year

The primary role of the Open Access Operations Support Analyst is to track, research, compile, analyze and act upon a complex set of data relating to open access agreement customer accounts as well as independent author e-commerce transactions for ACS Publications Division products. Primary Accountabilities are as follows: Performs open access agreement relationship management and support of our self-paying customers. This includes day to day customer interactions, order processing support, and general account maintenance and analysis to allow the sales team and ACS Publications division to grow revenue. Responsible for the setup and renewal of open access agreements, including proper OA profiles and providing a smooth transition from customer acceptance to account activation. This may include support activities on OA processes and transaction questions and providing timely follow-up to provide complete resolution. Responsible for the follow up communication to customers regarding ecommerce orders and payment using applicable systems and tools to track and monitor transaction activity. Interacts regularly with business partners, vendors, and customers. This includes analyzing customer trends and making recommendations on process improvements to contribute to a positive customer experience while optimizing systems and workflows. Enters, tracks, and monitors customer interactions and feedback to improve customer relationships; helps sales staff preempt customer issues; identifies customer utilization patterns to assist sales in account strategies; and identifies possible up-sell opportunities when appropriate. Supports sales evaluations, including providing inputs on customer issues and feedback to drive changes in sales administration where necessary. Supports ongoing information technology efforts within open access systems and applications through business functionality recommendations, business requirement inputs and business unit testing. The position is based in Columbus, OH salary will be $47,000-$65,000.

Posted 2 days ago

Eisai logo

Associate Director Operations, Global Medical Affairs, Strategic Planning and Operations

EisaiNutley, New Jersey

$162,600 - $213,400 / year

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.If this is your profile, we want to hear from you. Job Summary The Associate Director Operations, Global Medical Affairs, Strategic Planning and Operations, role on a high level will support the day-to-day operations of the Global & US Medical Affairs team through their close work with all Gl & US Medical Affairs Oncology functions as part of the Strategic Planning & Operations team. He/she will have an integral role leading information consolidation for Global and US Strategic Planning and Operations, assisting with fiscal responsibilities including procurement, meeting and process management, IIS Program Project Management alliance management and cross functional communications. The AD, Operations, Global Medical Affairs, Strategic Planning and Operations will oversee contract and vendor management for our team, serving as a facilitator of legal and purchasing processes and assist in contract negotiation, performance management, work orders and contracts. He/she will create, review, and track requisitions, and invoices Identify opportunities to add value in Medical Affairs, bring enhancements to Medical Affairs processes, and ensure alignment of Medical Affairs work to corporate Standard Operating Procedures (SOPs). The incumbent will provide process, SOP and SWP support to Medical Affairs Oncology US and regions and will also provide internal and alliance meeting support. He/she will assist in ensuring best practices, meeting facilitation and follow up of actions across various Medical Affairs Oncology meeting working closely with the Gl & US Strategic Planning and Operations team. He/she will assist and may lead in communications associated with Investigator Initiated Studies and ensure timely responses and resolutions to investigator and internal stakeholder requests and related issues. metrics, and provides regular updates to key business partners with respect to trial progress, milestones, trial costs, timeline forecasts and trial outcomes and publications. Responsibilities Financial oversight: work closely with all to facilitate and lead the end-to-end procurement process ensuring process and oversight. Work closely with all stakeholders and liaise with administrative support to ensure all processes and work. Support the day-to-day operations of the Global & US Medical Affairs team through working with all team members. Proactively assisting with and participating in special initiatives and various workstreams. Provide internal and Alliance meeting organization and assistance ensuring best practices, meeting facilitation and follow up of actions across various Medical Affairs Oncology through working closely with the Gl & US Strategic Planning and Operations team. Provide process, SOP and SWP support to Medical Affairs Oncology regions. Work closely with the Director of Studies, U.S. Medical Directors and Field Team in responsibilities associated with U.S. Investigator Initiated Studies. Ensures timely responses and resolution to U.S. investigator and internal stakeholder requests and related issues. Metrics: provides regular updates to key business partners with respect to trial progress, milestones, trial costs, timeline forecasts and trial outcomes and publications. Assist in all contracts, contract amendments and study close-out activities. Assist in facilitation of quarterly Global IIS Committee meetings, collection of materials, and all follow-up needs. Deliver essential program management expertise to ensure alignment of Global and US Medical Affairs to the overarching business objectives and needs. This support enables team members to focus on their core responsibilities and excel by helping to eliminate operational barriers. Key contributions include: IIS Program: Collaborate closely with the Global and US IIS Program Lead to ensure timely delivery of program milestones. Responsibilities include preparing and reviewing meeting materials, documenting minutes, and follow-ups, organizing content on SharePoint, and compiling proposal reviews. Serve as a liaison with KOLs for US IIS studies, supporting recruitment, tracking milestones and metrics, managing contracts, and overseeing study closeout activities. Strategic Operations Support: Assist the Senior Director of Strategic Planning and Operations in leading and managing all aspects of Global and US Medical Affairs meetings, special projects, and operational needs. This includes scheduling global meetings, developing materials, coordinating follow-ups, and engaging with regional stakeholders as needed. Cross-Functional Collaboration: Partner with Global and US Medical Affairs teams, administrative staff, procurement, legal, and compliance to ensure timely execution of procurement and vendor management processes. Support contract development, vendor coordination, PO creation, invoice processing, and project closeout. Facilitate IIS Program contract amendments and study closures with participating sites. Budget Oversight: Work in close partnership with the Senior Director of Strategic Planning and Operations to manage budgets for both Global and US Medical Affairs, ensuring fiscal accountability and alignment with the functional and Eisai’s financial goals. Requirements: A minimum of 7 plus years of overall related experience, including 5 years project management experience (10+ years relevant work experience in a pharmaceutical/biotech industry highly preferred) BS or BA in a related field; advanced degrees preferred Demonstrated project management ability, with excellent communication skills and the ability to influence non direct reports Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects Willing to get involved in ad hoc projects with a can-do attitude Proactive, resourceful, self-motivated, and should possess exemplary interpersonal skills to interact professionally with all levels in the organization Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members Excellent written and verbal skills; superior organizational skills. Highly articulate with an ability to foster the trust and respect of peers, and superiors Highly proficiency in MS Office tools, specifically Excel, PowerPoint, MS Teams, Outlook o BS or BA degree o PMP certified preferred Hybrid: On Nutley, NJ office 3 days/week (Tuesday, Wednesday, Thursday) #LI-Hybrid #LI-MI1 Eisai Salary Transparency Language: The annual base salary range for the Associate Director Operations, Global Medical Affairs, Strategic Planning and Operations is from :$162,600-$213,400Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits . Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status.Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

Posted 30+ days ago

Boeing logo

Mission Operations Specialist (Missions Operations)

BoeingFort Greely, Alaska

$86,700 - $117,300 / year

Mission Operations Specialist (Missions Operations) Company: Boeing Aerospace Operations Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, AK. Position Responsibilities: Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems. Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance. Assists with control and coordination of distributed resources and ground assets to support mission operations. Provides input to coordinate system maintenance activities. Assists maintenance action investigations and analysis. Works under general direction. GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment. Basic Qualifications (Required Skill/Experience): Experience working with cross functional teams Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime. Ability and willingness to certify on multiple systems in various roles and positions as deemed appropriate by direct management to support critical mission demands. Preferred Qualifications (Desired Skills/Experience): Current CompTIA Security+ CE certification Prior Military Service 1 year or more GMD work experience 1 year or more experience working with a government customer 1 year or more experience working in a Command and Control Center 1 year or more experience planning and executing maintenance activities Prior experience with Linux Operating Systems Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Total Rewards and Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $86,700 - $117,300 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 2 days ago

S logo

Senior Manufacturing Operations Advisor - Operations/Production/ Plant Manager

SaaS ExpertColumbia, SC
Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Posted 1 week ago

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Senior Manufacturing Operations Advisor - Operations/Production/Plant Manager

SaaS ExpertChicago, IL
ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Posted 1 week ago

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Senior Manufacturing Operations Advisor - Operations/Production/Plant Manager

SaaS ExpertLos Angeles, CA
ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Posted 1 week ago

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Head Of Operations / Operations Lead

JeffreyM ConsultingSeattle, WA

$150,000 - $200,000 / year

Our client is building the infrastructure layer for how advanced hardware companies buy, track, and manage the parts that run their businesses. Customers run complex supply chains; our job is to turn that chaos into clarity. We need an operator who can take messy real-world procurement and convert it into repeatable execution. This is a senior, high-trust role with a broad remit: build the operating system for how we deliver to customers, run cross-functional execution, and scale internal processes without adding bureaucracy. The role is hands-on. Early on, you’ll do a lot personally, then turn that work into playbooks, tooling, metrics, and cadences others can run. As we expand into deeper workflows and new product lines, you’ll help define the operating model and strategy for delivering those offerings across product, engineering, growth, and customer ops. What You’ll Own 1) Customer Delivery Ops (core) Build and run our onboarding and implementation motion end-to-end (discovery → data mapping → workflow design → UAT → go-live → post-go-live). Create the templates that make delivery predictable: project plans, checklists, comms packs, risk logs, escalation paths. Drive single-source-of-truth reporting for each account: status, blockers, owners, next steps. 2) Systems + Supply Chain Fluency Be conversant in ERP/MRP, MES, PLM, configuration management, part masters, doc control, approval routings, and adjacent infrastructure. Work with engineering and product on integrations and workflows. You don’t need to write the code, but you do need to spec things cleanly, align stakeholders, and understand how data needs to move. Treat data hygiene as a product. This role benefits from someone who has lived PLM/admin, data cleanup, and doc control in the wild. 3) Metrics + Decision-Quality Data Define and maintain dashboards/metrics for delivery throughput, implementation cycle time, customer health, risk, and internal execution. Build an operating cadence around those metrics (weekly reviews, escalations, postmortems). Strong preference for someone who can query data and build BI dashboards. 4) Cross-functional Execution Drive cross-functional projects end-to-end: scope, plan, unblock, follow up, land the plane. Keep leadership and teams aligned with crisp written updates, clean meeting hygiene, and tight action-item ownership. This maps well to a product/people-ops/TPM-style operator who lives in process improvement and program management. As the client launches new capabilities, you’ll help shape how they’re operationalized across teams. 5) Build the Function (depending on level) Ops Lead: high-ownership IC / player-coach. Head of Ops: define the function, hire the team, set OKRs/KPIs, build the rhythms, and own the company execution engine. 6) Trust & Compliance Posture Help us stay audit-ready culturally: documentation, access/process discipline, vendor/tooling hygiene. Experience with trust/privacy/regulatory programs and internal business apps is a plus. What Success Looks Like First 30–60 Days Implementations run on a consistent playbook (templates, owners, cadence). There’s a trusted customer-status truth source (no more archaeology). First 90 Days Predictable delivery: fewer surprises, fewer dropped balls, tighter communication. Clear throughput and customer-health metrics used by leadership weekly. 6–12 Months The client becomes scalable: delivery is repeatable, ops/processes are durable, and we can add new customers and product lines without chaos tax. The Kind of Operator Who Thrives Here You’re likely a fit if you’ve: Admin’d or been close to an MES/ERP implementation/configuration and understand manufacturing processes. Built integrations/workflows across ERP, MES, PLM and can use SQL/BI to answer real business questions. Defined a SaaS implementation motion and then built a team around it. Built new ops functions from scratch (finance ops, people ops, product ops). Scaled an ops org, redesigned onboarding to increase capacity, and built target-setting/tracking systems. Run company-wide operating rhythms / OKRs / KPIs and hired across functions. Owned Head-of-Ops/BizOps-style work in a fast-moving company (consulting → operator is totally fine). Requirements (Non-negotiable) Relentless organization and follow-through. Strong writing: playbooks, runbooks, crisp exec updates. Comfort in ambiguity and pace (Seed–Series A reality). Enough supply chain/manufacturing systems fluency to earn trust quickly. Nice-to-haves Advanced manufacturing, aerospace, defense, energy, or robotics exposure. Prior ownership of Delivery Ops / Implementation Ops / BizOps in B2B SaaS. Comfort in security-conscious environments and with trust/compliance stakeholders. Leveling Operations Lead (IC/player-coach): 4–8 years, proven builder, heavy execution. Head of Operations: 8–12+ years, owns org-wide execution, hires the function, runs cadence and metrics. Compensation The base pay range for this role is $150,000 – $200,000 per year. The equity range for this role is .15% – .25% #LI-DNI

Posted 6 days ago

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Head of Operations - Bakery Operations/Retail

Leap BrandsAtlanta, GA

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Overview

Schedule
Full-time
Benefits
Career Development

Job Description

Company Overview: We are a private equity-backed restaurant company specializing in baked goods, with a unique focus on creating memorable dining experiences and fostering strong community connections. Alongside our in-restaurant offerings, we emphasize event-based sales and community-driven initiatives to expand our reach and drive growth. As we continue to scale, we are seeking a results-driven Head of Operations to lead and optimize our operational strategies across all facets of the business.

Position Summary: The Head of Operations will oversee all aspects of daily operations, ensuring the seamless delivery of high-quality products and experiences while driving efficiency and profitability. Reporting directly to the CEO, this leader will develop and execute strategies to scale operations, grow event and community sales, and build a strong operational foundation to support long-term growth.

Key Responsibilities:

  1. Operational Leadership:

    • Lead and oversee all restaurant operations, including production, service, inventory, and logistics.

    • Develop and implement operational standards and processes to ensure consistency, quality, and efficiency across all locations.

    • Manage day-to-day operations while identifying opportunities for improvement and innovation.

  2. Events & Community Sales:

    • Develop and execute strategies to grow revenue from events, catering, and community partnerships.

    • Collaborate with marketing and sales teams to build strong relationships with local organizations, schools, and businesses to drive event bookings.

    • Oversee the logistics and execution of events to ensure customer satisfaction and operational excellence.

  3. Team Leadership & Development:

    • Build, mentor, and lead a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement.

    • Implement training programs to ensure staff alignment with company values, standards, and goals.

    • Empower restaurant managers and teams to excel in their roles while driving consistent execution across locations.

  4. Financial Performance:

    • Oversee budgeting, forecasting, and P&L management for all operational functions.

    • Drive cost efficiency through labor optimization, inventory management, and vendor negotiations.

    • Monitor and analyze KPIs to ensure alignment with company growth and profitability objectives.

  5. Product & Experience Quality:

    • Ensure the consistent delivery of high-quality baked goods and exceptional guest experiences.

    • Partner with culinary and creative teams to maintain the integrity of the brand and innovate product offerings.

    • Monitor customer feedback and industry trends to refine operational and service standards.

  6. Scaling & Growth:

    • Develop and execute strategies to scale operations, including expanding the company’s event sales infrastructure and optimizing workflows.

    • Collaborate with the executive team to identify and prioritize new growth opportunities.

    • Build scalable systems and processes to support multi-unit expansion.

Qualifications:

  • Experience: 8+ years of operational leadership experience in the restaurant or hospitality industry, with a strong background in baked goods or specialty food concepts. Experience with event-driven sales or community-based initiatives is highly desirable.

  • Operational Expertise: Proven ability to manage and scale operations, with a deep understanding of restaurant logistics, inventory, and labor management.

  • Leadership: Demonstrated success in building and leading teams, with a focus on employee development and engagement.

  • Sales & Events Knowledge: Experience driving revenue through event sales, catering, or community partnerships.

  • Financial Acumen: Strong understanding of P&L management, cost controls, and operational KPIs.

  • Customer Focus: Passion for delivering exceptional guest experiences and creating strong community connections.

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