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Knowesis logo
KnowesisAlexandria, Virginia
Position : Senior Knowledge Management Specialist Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret Status: Contingent Upon Contract AwardKnowesis is seeking a highly skilled Senior Knowledge Management Specialist to lead and mature the practice of Knowledge Management (KM) across the DoD OIG OCIO. This role is critical to ensuring that institutional knowledge is captured, organized, and made accessible to support mission success. The ideal candidate will bring strategic insight, technical acumen, and a collaborative mindset to build and sustain a robust KM framework. To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security clearance requirements. The Job Duties and Responsibilities include but are not limited to the following: Knowledge Management Strategy & Execution Establish and manage KM practices to gather, analyze, store, and share knowledge across DoD OIG. Develop and maintain KM processes that promote automation, reduce redundancy, and improve operational efficiency. Coordinate with stakeholders to formulate and deploy a comprehensive KM strategy, including performance metrics and service management knowledge identification. Ensure KM processes support timely access to accurate, relevant, and protected knowledge content across all IT services. Documentation & Content Governance Build and maintain a centralized library of documentation aligned with DoD OIG standards and formats. Facilitate workflows for authoring, publishing, and maintaining service and operational knowledge content. Oversee content accuracy, relevance, and lifecycle management across technology, resources, components, and updates. Access & Controls Implement processes and controls to ensure proper identification, tagging, and retrieval of knowledge assets. Enable authorized users to efficiently search and access information. Extend KM submission protocols and controls to third-party vendors and suppliers. Program Termination & Disposal Develop Termination and Disposal Plans for Programs of Record (PoRs). Ensure administrative closure of PoRs in alignment with DoD OIG requirements and best practices. Required Qualifications: Bachelor’s degree in Information Management, Library Science, IT, or related field (Master’s preferred).. 5+ years of experience in Knowledge Management within federal or enterprise environments. Familiarity with KM frameworks, ITIL, and service management principles. Strong documentation, taxonomy, and metadata management skills. Experience with KM tools and platforms (e.g., SharePoint, Confluence, ServiceNow). Excellent communication and stakeholder engagement capabilities.. Benefits: Health (PPO & HDHP) Paid Time Off Company Paid STD & LTD, and Basic Life Insurance 401k Company Match Paid Time Off Multiple Voluntary Products Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.

Posted 30+ days ago

Brio Real Estate logo
Brio Real EstateAtlanta, Georgia
In 2025, Blackstone established Brio Real Estate (“Brio”) as a portfolio company focused on real estate credit. Brio is a specialized global commercial real estate asset services platform that manages and supports Blackstone’s Real Estate Debt Strategies business (“BREDS”) across the globe. Today, BREDS has more than $76 billion in investor capital across high yield / opportunistic real estate credit funds, a publicly traded Mortgage REIT, CMBS securities and insurance capital. Brio is a sophisticated real estate credit solutions provider that enhances value for investors and supports BREDS across key functions, including asset management, transactions, capital markets, surveillance, portfolio management and legal & compliance. Brio provides critical infrastructure and capabilities for BREDS to allow for effective investments and management of its global portfolio. Blackstone is the world’s largest alternative asset manager with more than $1 trillion in assets under management. Blackstone’s scale, with roughly 12,700 real estate assets and over 240 portfolio companies, enables them to invest in dynamic sectors positioned for long-term growth. The firm seeks to deliver compelling returns for institutional and individual investors by building strong businesses that deliver lasting value. Blackstone’s global investment strategies focus on real estate, private equity, infrastructure, life sciences, growth equity, credit, secondaries and hedge funds. We are seeking a Director, Asset Management (Debt/Private Credit) for a portfolio of Investment Grade commercial mortgage loans collateralized by operating commercial real estate properties spanning a variety of U.S. markets and multiple property types including office, retail, multifamily, industrial, mixed-use and hospitality. Services are provided in partnership with the client’s own activities. Principal Responsibilities Monitor performance of assigned loan portfolio in relation to underwritten business plan and metrics. Review borrower requests submitted by Servicers for Lender review and approval, including draw requests, lease approvals, loan modifications. Interact with third party consultants including attorneys, title agents, inspectors. Coordinate communications between multiple stakeholders including Borrowers, Sponsors, syndicate/participant Lenders. Review and analyze property operating statements, rent rolls, and leases. Update deal cash flow projections on a quarterly and annual basis. Maintain broad overview knowledge of major markets (trends, drivers, rents, values, etc.) to support sound assessment of property operations. Review and approve loan payoffs and yield maintenance calculations. Provide direction to Servicers for property insurance and tax exceptions. Perform occasional site visits as required. Required Qualifications: Bachelor’s Degree in finance, real estate or a related field. 4+ years of relevant debt Asset Management experience. Familiarity with real estate debt instruments, fund structures, and capital markets. Ability to interpret legal documents. Solid analytical and negotiating skills. High standards and ability to meet time sensitive deadlines. Proficiency in Microsoft Excel, Word, and Outlook. Ability to travel 10-15%. Preferred Qualifications: An advanced degree or other academic background in finance, real estate or accounting. Strong mathematical aptitude. Knowledge of property insurance and tax. Advanced Excel skills. EEO Statement Brio Real Estate is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com

Posted 2 weeks ago

Global Elite logo
Global EliteMedford, Oregon
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

C logo
6267-Auris Health Legal EntitySanta Clara, California

$238,000 - $382,950 / year

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Project/Program Management Group Job Sub Function: R&D Project Management Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. We are searching for the best talent for Senior Director, Technical Product Management, Robotics. This role will be based out of Santa Clara, CA. Purpose: The Senior Director of Technical Product Management is a strategic leader responsible for defining and delivering the technical vision for products in the surgical robotics space. Collaborating closely with R&D leaders, engineers, and cross-functional teams, this role ensures the development of innovative technical product roadmaps aligned with business goals and technological feasibility. This leader closely partners with the Program Management Office and Global Strategic Marketing to drive seamless integration of R&D and technical product development efforts throughout the product and program lifecycle. They will spearhead initiatives to establish operational and functional excellence within the technical product management organization, providing regular updates on strategy and execution. Additionally, the Senior Director will represent the R&D function in program, product, and technology roadmap processes, proactively identifying risks, technical challenges, and opportunities for innovation. Leading a team of technical product and program and managers, this role is pivotal in delivering advanced surgical robotics and digital solutions that improve clinical outcomes and drive market leadership. You will be responsible for: Work with Robotics R&D leaders and engineers to build and execute R&D technical product and program roadmaps, ensuring technical feasibility and alignment, as well as efficient execution to business objectives In close partnership with the Program Management Office and Global Strategic Marketing, ensure successful end-to-end integration of R&D roadmaps into the end-to-end, cross-functional product lifecycle. Drive the development and implementation of a functional and operational excellence roadmap for the R&D organization. Provide regular strategic and execution updates within R&D and lead all aspects of their implementation. Represent the R&D organization in Program, Product and Technology Roadmap processes Proactively identify, assess, and mitigate R&D project risks and technical challenges Lead team of technical product and program managers Required Experience and Skills: A minimum of 12+ years of relevant industry experience within product and program management Bachelor’s/undergraduate degree in an engineering discipline 5+ years of people management experience Demonstrated success in partnering and influencing across a cross-functional environment Strong ability to drive functional excellence in technical disciplines Strong ability to navigate ambiguity and build clarity through frameworks, roadmaps, and documentation Strong ability to actively develop talent in alignment with Credo-based culture Preferred: Medical device experience with Class II, III in capital equipment development Understanding of Global Regulatory/Clinical requirements of medical technology Other: This role will be based out of Santa Clara, CA. and may require up to 25% travel (International and Domestic) The anticipated base pay range for this role is $238,000 to $382,950 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. Required Skills: Product Management, Robotics, Technical Program Management Preferred Skills: Agility Jumps, Business Alignment, Continuous Improvement, Critical Thinking, Cross-Functional Collaboration, Negotiation, Performance Measurement, Process Control, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Reporting, Project Scheduling, Quality Control (QC), Research and Development, Risk Management, Tactical Planning

Posted 4 days ago

Global Elite logo
Global EliteWaunakee, Wisconsin
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Ryder logo
RyderPeoria, Arizona
Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! Location : Peoria, IL Hours: 7:30 AM – 4:00 PM Schedule: Monday to Friday Salary | $54,000 Here it from people who work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 Summary The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit. Essential Functions Handling the sales and process for inbound calls as well as outbound solicitation Maintain current and accurate data within the company's marketing database Responsible for generating rental, lease and used vehicle sales leads Manage all rental asset processes to include Vehicle Pm and cleanliness standards Meet overall Ryder market share by successfully executing the sales and marketing initiatives Maintain compliance with company, local, state, federal and other regulatory agencies Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned. Skills and Abilities Strong verbal and written communication skills Excellent communication and interpersonal skills Possesses flexibility to work in a fast paced, dynamic environment High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Detail oriented with strong follow-up practices Possess a high degree of common sense and the aptitude to learn quickly Ability to relocate in the region/US at the conclusion of the training program Must be computer literate intermediate required Qualifications Bachelor's degree required business administration or similar related degree One (1) year or more customer service with issues resolution experience preferred Must be computer literate intermediate required Travel None DOT Regulated No #LI-LT #INDexempt #FB Job Category Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range : $54,000 Maximum Pay Range : $54,000 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here .

Posted 1 week ago

Global Elite logo
Global EliteWhitefish Bay, Wisconsin
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Thermo Fisher Scientific logo
Thermo Fisher ScientificPittsburgh, Pennsylvania
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us. Location/Division Specific Information This role is a member of the Quality Assurance Team in the Customer Channels Group (CCG) supporting current business needs and the growth to enable GDP capabilities. Onsite position in Pittsburgh, PA Discover Impactful Work: We are seeking a highly motivated and experienced Supplier Quality Management Lead to join the Quality Assurance team in Pittsburgh. The successful candidate will be responsible for developing and implementing supplier quality strategies to qualify new suppliers, ensuring they meet Good Distribution Practice (GDP) requirements and customer requirements. This role involves working with transportation providers and warehouse service providers, advocating for change, and driving a culture of continuous improvement. A day in the Life: Develop Supplier Quality Strategies: Create and implement comprehensive supplier quality strategies to qualify new suppliers, ensuring they meet all regulatory and customer requirements. Work closely with transportation providers and warehouse service providers to ensure seamless integration and compliance with quality standards. Advocate for Change: Promote a change management mentality within the organization, advocating for continuous improvement and innovation in supplier management processes. Establish Relationships: Develop and maintain strong relationships with suppliers and internal partners, facilitating open communication and collaboration. Work closely with cross-functional teams, including procurement, quality, and operations, to ensure alignment and effective supplier management. Problem Solving: Apply creative and analytical approaches to solve complex supplier-related issues, ensuring timely and effective resolution. Adapt and Manage Change: Demonstrate flexibility and adaptability in leading change, effectively dealing with ambiguity and finding solutions in uncertain situations. Drive Continuous Improvement: Champion a culture of continuous improvement by identifying areas for enhancement, implementing best practices, and driving initiatives that improve supplier performance. Conduct Audits and Assessments : Perform supplier audits and assessments to evaluate their capabilities, compliance, and performance, providing detailed reports and recommendations. Ensure that all suppliers comply with GDP requirements and customer specifications, maintaining high standards of quality and reliability. Implement Corrective Actions: Collaborate with suppliers to develop and implement corrective action plans, ensuring timely resolution of any identified issues. Monitor Supplier Performance: Continuously monitor supplier performance, using data-driven approaches to identify trends, areas for improvement, and opportunities for optimization. Maintain Documentation: Keep supplier quality documentation and records up to date, ensuring accuracy and compliance with regulatory requirements. Provide Training and Support: Offer training and support to suppliers on quality standards and requirements, helping them to improve their processes and performance. Travel Requirements: Be prepared to travel up to 15% of the time to visit suppliers, conduct audits, and attend industry events. Keys to Success: Education Bachelor's degree or equivalent experience in a technical/scientific field (e.g., engineering, chemistry, biology, quality, or mathematics preferred). Experience 6+ years of Experience with Quality Systems (CAPA, internal audit, complaint management, documentation management, among others), Six Sigma, Lean, Practical Process Improvement, etc. Experience using Quality Management System Software, MasterControl preferred. Understanding of validation, calibration, preventive maintenance, electronic records, among others. Experience working in an ISO 9001 (or 13485, a plus), FDA current Good Manufacturing Practices (GMP) environment, and/or GDP suggested. Knowledge, Skills, Abilities Skilled at root cause analysis and problem solving with a results orientation. Excellent oral and written communication skills. Demonstrated experience with suppliers, senior management and customers. Experienced internal and external auditor, lead auditor experience preferred. Strong team player and interpersonal skills; adaptable to working with teams as well as independently. Willingness to learn; motivated and ambitious. Attention to detail, well organized, and strong time management and prioritization skills. Physical Requirements / Work Environment Office environment with occasional travel to partner and supplier sites. Full-time position with standard working hours; some flexibility may be required. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Posted 2 weeks ago

O logo
Opportunities for all CompaniesHouston, Texas
This is a future job opportunity for potential candidates to apply that are interested in our company as a whole. If you are interested in a role, but there’s not one officially "open" at this time. We could still consider you as a potential candidate should we have something become available. P lease apply and let us know the role you are interested in applying for.

Posted 30+ days ago

AHU Technologies logo
AHU TechnologiesWashington, District of Columbia

$73 - $81 / hour

Job Description: Short Description: Client is seeking a hands-on Senior Project Management Officer to manage Project Schedule, Dependencies, Risks, workstream activities, System Integrator (SI) Deliverables and monitor SI staff productivity for DC Client Solution design. Complete Description: The specific responsibilities include: The program manager is responsible for creating and onboarding project teams, integrating them into the organization and providing a clear vision of the product. Assist agile teams in efficient implementation and use of AzureDevOps (ADO) to automatically measure and report quality and performance measures to the Program’s Portal.? Facilitates communication and information exchange between external groups and the project team. They also monitor project progress, provide timely feedback, and drive a culture of agility and learning. Define project scope, goals, and deliverable that support milestones in collaboration with Business, senior management and stakeholders Develop detailed project plans, communication documents, and manage project expectations with team members and other stakeholders Identify and manage project dependencies and critical path Plan and schedule project timelines and milestones using appropriate tools Keep all Parties on Track and Informed:? Manage daily team meetings to capture updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Manage a central repository of milestones identified by multiple workstream leads, provide status and escalate risks Maintain a risk and issues registry and track progress Manage changes in project scope, identify potential crises, and devise contingency plans Provide Oversight of System Integrator Agile Processes: by validating staff velocity, managing time and task submissions on weekly basis Provide timely metrics and audit outcomes to gauge progress towards quality objectives. Promote Continuous Quality Improvement (CQI) processes to identify and remove project barriers. Skill: · Conveying technical and functional concepts for a specific technical specialty. Required 16 Years · Preparing complex technical documentation. Required 16 Years · Bachelor’s degree in IT or related field or equivalent experience. Required 20 Years · Hands on experience with Azure Dev Ops or JIRA, creating Queries, Dashboards, alerts and data export. Required 3 Years · Active Certified Scrum master (Scrum Alliance) or Disciplined Agile Scrum Master (PMI) equivalent certification. Required · Acting as a Scrum Master. Highly desired 3 Years · Experience with large scale IT Projects. Required 16 Years · Experience in Human Services or Child Welfare sector. Highly desired 2 Years · Project Management Professional Certification. Highly desired · Hands on MS Project Schedule development skills including tracking dependencies, milestones, resources, and critical path. Required 7 Years · Hands on Excel and PowerPoint skills to capture, analyze and report data points and progress updates. Highly desired 7 Years · Hand-on MS Visio experiences documenting Process Flow Charts. Required 5 Years · Hands on experience producing project artifacts such as a Project Plan, Risk Management plan etc. Required 7 Years · Professional communication both written and verbal. Required 16 Years Flexible work from home options available. Compensation: $73.00 - $81.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Posted 1 week ago

A logo
Auto Club GroupAuburn Hills, Michigan

$74,900 - $83,200 / year

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Senior Claim Specialist (Medical Management Unit) – Meemic What you will do : The Auto Club Group is seeking prospective Senior Claim Specialist who can work under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete coverage analysis on the most complex claims Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills. Senior Claims Specialists assigned to the PIP unit are responsible for claims involving the MCCA or quadriplegic, traumatic brain, amputations and other catastrophic injuries. The role will require proficiency in dealing with the MCCA and attorney represented claims. Work with insureds, guardians, conservators, attorneys, treatment teams and case managers to obtain necessary information to complete the claims review process and make the appropriate determinations. With our powerful brand and the mentoring, we offer, you will find your position as a Senior Claim Specialist can lead to a rewarding career at our growing organization. Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. How you will benefit : A competitive annual salary between $74,900 to $83,200 ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, rewards, and much more We’re looking for candidates who : Required Qualifications (these are the minimum requirements to qualify) Education: Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain as specified for appropriate states. A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members. Experience: Five years of experience or equivalent training in the following: Negotiation of complex Michigan claim settlements Securing and evaluating evidence Preparing manual and electronic estimates Subrogation claims Resolving complex coverage questions Taking statements Establishing clear evaluation and resolution plans for claims Knowledge and Skills: Advance knowledge of: Essential Insurance Act (Michigan) Fair Trade Practices Act as it relates to claims Subrogation procedures and processes Intercompany arbitration Litigation Advance knowledge of: Negligence Law No-Fault Law Medical terminology and human anatomy MCCA and attorney represented claims Ability to : Handle claims to the line Claim Handling Standards Follow and apply ACG Claim policies, procedures and guidelines Work within assigned ACG Claim systems including basic PC software Perform basic claim file review and investigations Demonstrate effective communication skills (verbal and written) Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns Analyze and solve problems while demonstrating sound decision making skills Prioritize claim related functions Process time sensitive data and information from multiple sources Manage time, organize and plan workload and responsibilities Research, analyze, and interpret subrogation laws in various states Preferred Qualifications Education : Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent CPCU coursework or designation #LI-LC1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Posted 3 days ago

B logo
BA Candidate GatewayPhiladelphia, Pennsylvania
Role: Manager, Revenue Growth Management (RGM) Department: Sales Reports to: VP Commercial Strategy & Shopper Activation Location: Philadelphia, PA | Hybrid / 4x week Make a greater impact at Bonduelle Americas! At Bonduelle Americas, we're on a mission to make plant-rich eating easy, accessible, and joyful for everyone. As a certified B Corp, we invite people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. With four facilities and nearly 3,000 Associates in the US, we're part of something bigger: a global movement rooted in over 170 years of family heritage. Our parent company, Groupe Bonduelle (BON.PA), brings plant-rich foods to tables in nearly 100 countries and partners with growers who cultivate more than 173,000 acres of fresh, nutritious produce each year. At Bonduelle-Americas, you'll find more than just a career, you'll find purpose with a team that puts people first, values sustainability, and believes in doing well by doing good. Together, we're inspiring the shift towards a plant-rich diet that nourishes both people and the plant. Job Summary: Bonduelle is seeking a Revenue Growth Manager to build and lead our Revenue Growth Management (RGM) capability, ensuring sustainable and profitable volume growth across our branded and private label portfolio. This highly visible role will serve as the enterprise thought leader for all RGM best practices—driving pricing strategy, trade investment effectiveness, and holistic customer profitability to deliver against annual operating plan (AOP) commitments. The ideal candidate is a commercial strategist with strong financial acumen, proven expertise in CPG revenue management, and the ability to partner cross-functionally across Sales, Marketing, Category Strategy, Finance, and Omnichannel Activation. What you'll do: Revenue Growth Leadership Develop and institutionalize RGM strategies and principles across all classes of trade (Retail, Club, Mass, Value, and Foodservice). Build pricing and Price Pack Architecture (PPA) guidelines to avoid channel conflict and protect brand equity. Establish clear trade management planning guardrails and ROI frameworks. Customer & Trade Planning Partner with Sales Leadership to embed RGM discipline into customer planning meetings, DSMP, JBPs, and portfolio planning sessions. Lead post-event trade analytics to optimize future investments and drive fact-based recommendations. Own total customer profitability analysis—ensuring balance of branded growth and private label performance. Cross-Functional Integration Collaborate with Brand Marketing, Category Strategy, and Omnichannel Activation to align promotional strategies, shopper marketing investments, and innovation launches. Provide RGM insights to influence sales strategy, channel development, and portfolio forecasting. Team & Capability Building Champion change management and embed revenue growth discipline into the broader commercial organization. What you’ll bring: Bachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred). 7–10+ years of progressive experience in Revenue Growth Management, Trade Marketing, or Sales Strategy within leading CPG companies; food industry experience a plus Deep understanding of PPA, trade spend ROI, promotional strategy, and customer profitability models. Proven track record of influencing cross-functional stakeholders and driving commercial outcomes. Strong analytical and financial acumen; able to translate complex data into actionable recommendations. Compensation & Benefits: The base salary for this role typically ranges from $130,000 to $140,000 annually. Actual pay will be determined based on a combination of factors, including skills, experience, expertise, and location. In addition to base pay, this role may be eligible for bonuses or other incentive programs as part of a comprehensive total rewards package, which also includes a full range of medical, financial, and wellness benefits. Life at Bonduelle: Learn more by visiting: https://bonduelleamericas.com/about-us/

Posted 3 weeks ago

Global Elite logo
Global EliteLafayette, Louisiana
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 6 days ago

Elevance Health logo
Elevance HealthAtlanta, Virginia
Anticipated End Date: 2025-12-07 Position Title: Medical Management Specialist I Job Description: Medical Management Specialist I Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. The ideal candidate will be located near one of the following Pulsepoints: Norfolk-VA, Richmond-VA, Roanoke-VA, Indianapolis-IN, Atlanta-GA, Tampa-FL, Lake Mary-FL or Miami-FL. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour shift from 8:00 am - 5:00 pm, Monday through Friday. Additional hours, including weekends or holidays, may be required based on operational needs. The Medical Management Specialist I is responsible for providing non-clinical support to the Medical Management and/or Operations areas. How you will make an impact: Primary duties may include, but are not limited to: Gathers clinical information regarding case and determines appropriate area to refer or assign case (utilization management, case management, QI, Med Review). Provides information regarding network providers or general program information when requested. Regularly interacts with providers regarding authorization related inquiries. May assist with complex cases. May act as liaison between Medical Management and/or Operations and internal departments. Maintains and updates tracking databases. Prepares reports and documents all actions. Responsibilities exclude conducting any utilization management review activities which require interpretation of clinical information. Minimum Requirements: Requires a H.S. diploma or equivalent and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Understanding of managed care or Medicaid/Medicare strongly preferred. Previous experience in healthcare industry and customer service is preferred. One year of experience working with authorizations is preferred. Previous experience working with LTSS members or Medicaid is strongly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 6 days ago

Global Elite logo
Global EliteAnkeny, Iowa
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

Global Elite logo
Global EliteOrlando, Florida
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

ADP logo
ADPWashington, District of Columbia

$55 - $60 / hour

Replies within 24 hours Role :Licensing Specialist Client : DC Government Location : Washington, DC (Onsite) Job Description : Key Responsibilities: Maintain an in-depth knowledge of licensing laws and regulations. Develop a solid understanding of Microsoft cloud products, services, and commercial licensing agreements, including but not limited to EA (Enterprise Agreements), MPSA (Microsoft Product and Service Agreement), Open Value, CSP (Cloud Solution Provider), and MCA (Microsoft Customer Agreement). Knowledge of Adobe ETLA program and licensesExperience with ServiceNow's Software Asset Management (SAM) Engage in workflow design, project management, and Agile SDLC processes. Prepare cost projections for Enterprise Agreements. Efficiently manage and respond to Microsoft licensing queries. Provide direct customer service with a minimum of 5 years of experience in customer-facing roles. Deploy enterprise software, including Adobe Creative and Document Cloud, with a minimum of 5 years of experience. Support the Enterprise Contracts and Licensing team with document management, spend data analysis, and contract reviews to ensure compliance with citywide license contracts. Create actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns. Demonstrate proficiency in software license management tools and platforms. Navigate government procurement processes and contract management with a keen understanding of government technology infrastructure and enterprise applications. Analyze contracts for risks, legal issues, and procurement rules, escalating risks as appropriate. Align agency needs with OCTO licensing strategies while ensuring compliance with technology policies and standards within the government sector. Craft effective statements of work for IT-related procurement. Qualifications: Bachelor’s degree in a related field. Minimum of 5 years of relevant experience in Microsoft Licensing. Excellent organizational and administrative skills. Experience analyzing licensing data and working with business intelligence SMEs to create dashboard reports on usage and trends specific to software license types Proficiency in computer applications, including MS Office and Adobe. Solid understanding of Microsoft cloud technologies and concepts. Experience with government sector technology policies and standards. Strong analytical skills and the ability to assess and escalate contractual risks. Exceptional communication and customer service skills. Minimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience Compensation: $55.00 - $60.00 per hour

Posted 30+ days ago

Beth Israel Lahey Health logo
Beth Israel Lahey HealthBoston, Massachusetts

$20 - $30 / hour

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Discharge Planning Assistant is an active member of the care transitions team, working collaboratively with the Inpatient RN Case Managers. The Discharge Planning Assistant is responsible for performing administrative and operational functions needed in organizing the Care Transitions Department. Reporting to Care Transitions leadership, the Discharge Planning Assistant will provide direct administrative support to the discharge planning process. This position will spend time on clinical units and directly interact with patients and their families, clinical and ancillary hospital staff, and other internal and external customers. Job Description: Duties/Responsibilities: Supports the care transitions discharge functions by entering referrals as directed. Supports the gathering of clinical information for payor authorizations. Provides required documentation to third-party vendors in order to secure post-acute transition services Provides direct support to the RN Case Manager in the clinical units Verifies patient demographics, including address, telephone number, and insurance. Verifies the presence of health care proxy. Distributes regulatory notices and completes all required documentation. Assists with securing patient resources as requested. Assists with post-acute referral process and monitors status and follows up on screening determinations, as necessary. Identifies in-network providers, for example, VNA, DME vendors, rehabilitation facilities, etc. Collaborates with the RN Case Manager to facilitate timely discharge to the next level of care. Demonstrates thorough knowledge of various computer/information systems to perform assigned duties, including but not limited to Careport, EMR, and Outlook Collects/inputs data or information in appropriate databases as indicated by the Care Transitions leadership. Provides documentation to patient/family/caregiver under the direction of RN Case Managers. Independently identifies and communicates any problems or issues that affect departmental goals and outcomes. Performs routine tasks such as opening mail, providing accurate and appropriate information to callers, and other clerical duties. Education: Required: High School Diploma or GED Preferred: Associates Degree or Bachelor’s Degree Experience: Required : Excellent computer skills, including proficiency with various computer systems to performed perform assigned duties, including but not limited to Meditech, Epic, Cerner, MS Outlook Strong communication, interpersonal, and customer service skills Excellent assessment and problem-solving skills Preferred: Knowledge and understanding of medical terminology A minimum of 2 years experience in healthcare Knowledge of Post-Acute community resources Strong organizational and prioritizing skills Certifications: BLS Pay Range: $20.00 - $30.00 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Posted 3 weeks ago

Greenlight Guru logo
Greenlight GuruChicago, Georgia
At Greenlight Guru, we help the world’s most innovative medical device companies bring high-quality, life-changing products to market faster. We serve 1000+ global customers with our quality management and clinical data capture software, helping them get their products on the market and keep them there. When you join the team at Greenlight Guru, you’ll be a part of a collaborative, mission-driven team working in one of the most exciting and rewarding industries on the planet. Backed by JMI Equity, one of the premier growth equity firms for SaaS companies, Greenlight Guru is growing—and looking for individuals who are difference makers. Is that you? About the Role We are seeking a highly skilled Customer Success Manager (CSM) with deep knowledge of quality management systems, regulatory requirements, and SaaS technology to help our medical device customers maximize the value of our electronic Quality Management System (eQMS) platform. In this role, you’ll combine your quality expertise, industry knowledge, and relationship management skills to ensure customer success, compliance readiness, and long-term retention. Key Responsibilities Customer Success & Relationship Management Develop a deep understanding of each customer’s quality processes, business goals, regulatory needs, and measures of success. Monitor customer health metrics, adoption, and usage patterns to identify account health risks and opportunities. Conduct regular business reviews, presenting insights and recommending strategies for increased efficiency and compliance. Serve as a customer advocate, communicating their needs and feedback to internal teams to ensure future products and updates align with regulatory demands. Regulatory compliance and risk management Act as a subject matter expert on industry-specific regulations and compliance requirements. Advise customers on best practices related to their business goals to ensure optimal use of the Greenlight Guru product to aid in their compliance requirements. Proactively monitor customer usage and provide adoption strategies to mitigate risk Technical Expertise & Support Serve as the Customer Success technical point of contact for assigned accounts, addressing product functionality and integration questions. Working knowledge of best practices for medical device QMS processes, including ISO 13485, FDA 21 CFR Part 11, and EU MDR requirements. Partner with Support and Product teams to troubleshoot, escalate, and resolve advanced technical issues. Provide product demonstrations and support for expansion and cross-sell opportunities. Enablement & Training Develop training sessions for customer teams on system features, compliance workflows, and new product releases in partnership with Enablement Collaborate with Product Marketing to produce technical documentation, video tutorials, and knowledge base articles tailored for the medical device industry. Qualifications Required: 3+ years of experience in Customer Success, Technical Account Management, or other customer-facing role for a SaaS product. Background in quality management systems (QMS), regulatory affairs, or compliance within the medical device industry. Preference for experience with medical device technology OR the Quality Management space. Strong technical skills, including experience with system integrations, APIs, and data migration. Excellent communication, presentation, and relationship-building skills. Experience engaging industry-specific audiences, specifically roles in Quality Management, Product Development, Quality Assurance and C-level executives. Experience or familiarity with regulations such as: ISO 13485, ISO 14971, FDA 21 CFR Part 11, etc. Preferred: Experience implementing eQMS platforms or similar regulated software systems. Knowledge of electronic signatures, audit trails, and document control best practices. Bachelor’s degree in Engineering, Life Sciences, or a related field. Benefits you’ll enjoy: Flexible Paid Time Off policy and working hours Home Office stipend for new hires Multiple Medical Insurance options, plus Dental and Vision 401k (with company match) Equity Program Eligibility (based on role and/or tenure) Paid Maternity and Paternity Leave Disability insurance This role will ideally be located in the Indianapolis, Chicago, Boston OR Atlanta areas. Actual base salary is determined by factors such as, but not limited to, experience, education, skills, and geographic location. Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you need assistance or accommodations to submit your application for this position, please email careers@greenlight.guru .

Posted 30+ days ago

Manatt Phelps & Phillips logo
Manatt Phelps & PhillipsLos Angeles, California

$175,000 - $250,000 / year

With eleven offices across the United States, 450+ professionals and 350+ staff professionals, Manatt, Phelps & Phillips LLP ( www.manatt.com ) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a unique and compelling value proposition. Opportunity We are seeking a highly motivated and strategic Director of Performance Management to lead the development and implementation of a comprehensive performance management program for our firm. This role will play a pivotal role in ensuring our Attorney and Consulting Professionals, and Business and Administrative Professionals are empowered to achieve their full potential and contribute to the overall success of the firm. This position will report to the Senior Director of Professional Development. Key Responsibilities Design, implement, and oversee a performance management program aligned with the Firm's strategic goals and objectives and with the guidance of Firm leadership to ensure each professional level on both the legal and consulting side of the business have a defined performance management process in place. This role will also evaluate with Firm leadership whether to expand over time this function to include Business and Administrative Professionals. Lead the continuous improvement of the Firm wide performance management processes that supports Firm wide goals and objectives and integrates performance management into all phases of development. Identifies best practices and current trends in performance management. Develop and maintain performance evaluation tools and processes, including setting clear expectations, providing ongoing feedback, and conducting performance reviews. This role will also evaluate whether to implement a “Realtime Feedback” tool where the Firm is not using one now. Review and revise the core competencies at all levels of the Firm, incorporating core competencies in the performance evaluation processes and work with other roles within the Firm (including professional development, practice management and human resources team members as appropriate) to ensure proper training tools in place to develop all professionals in line with core competencies at each level. Partner with Firm leaders (including business unit and group leaders and department heads) to establish individual performance goals. Oversee advancement process for the associate group and actively participate in the annual associate compensation process. Coach and mentor performance evaluators on providing effective performance feedback and development opportunities for their teams and develop and deliver training programs on performance management, as appropriate. Analyze performance data and identify trends to inform strategic decision-making and talent development initiatives. Ensure compliance with all applicable legal and ethical requirements related to performance management. Collaborate with professional development and human resources departments on professional development initiatives, including exit interview processes. Collaborate on, design and/or execute other projects, duties, initiatives as requested. Qualifications Bachelor’s degree in a related field is required, JD highly preferred. 10+ years of experience in performance management or a combination of performance management, human resources/legal personnel or related fields in a legal or professional services environment required. Law firm experience strongly preferred. Proven track record of designing and implementing performance management programs, core competencies and exit interviews in a legal and/or professional services environment. Excellent analytical and problem-solving skills. Demonstrated ability to deliver high quality work while maintaining a client service focus. Superior communication and interpersonal skills, including the ability to gather information from a broad range of sources and influence others to make changes. Must be collaborative, proactive, and engaged and willing to work in a matrixed environment, partnering with colleagues both within and outside of the professional development team. Proven ability to effectively foster a cohesive and productive environment and handle complex relationships. Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, adjust to shifting priorities, all with a “can-do” “roll up the sleeves” attitude. Ability to work discreetly with confidential information and situations. Strong planning, project management, analytical, organizational and problem-solving skills. Ability to work independently (self-motivated with proven ability to anticipate problems and move things forward with limited direction and varying deadlines) and as part of a team with a proactive and positive style that fosters collaborative working relationships. Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics. Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical. Familiarity with HRIS systems (including Workday and Vi) and advanced reporting tools is a plus. Excellent excel/modeling skills a must. Ability to travel as needed. The base annual pay range for this role is between $175,000-$250,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered. EEO/AA EMPLOYER/Veterans/Disabled Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

Posted 1 week ago

Knowesis logo

Senior Knowledge Management Specialist

KnowesisAlexandria, Virginia

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Job Description

Position: Senior Knowledge Management Specialist
Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret
Status: Contingent Upon Contract AwardKnowesis is seeking a highly skilled Senior Knowledge Management Specialist to lead and mature the practice of Knowledge Management (KM) across the DoD OIG OCIO. This role is critical to ensuring that institutional knowledge is captured, organized, and made accessible to support mission success. The ideal candidate will bring strategic insight, technical acumen, and a collaborative mindset to build and sustain a robust KM framework.

To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security clearance requirements.

The Job Duties and Responsibilities include but are not limited to the following:

Knowledge Management Strategy & Execution

  • Establish and manage KM practices to gather, analyze, store, and share knowledge across DoD OIG.
  • Develop and maintain KM processes that promote automation, reduce redundancy, and improve operational efficiency.
  • Coordinate with stakeholders to formulate and deploy a comprehensive KM strategy, including performance metrics and service management knowledge identification.
  • Ensure KM processes support timely access to accurate, relevant, and protected knowledge content across all IT services.

Documentation & Content Governance

  • Build and maintain a centralized library of documentation aligned with DoD OIG standards and formats.
  • Facilitate workflows for authoring, publishing, and maintaining service and operational knowledge content.
  • Oversee content accuracy, relevance, and lifecycle management across technology, resources, components, and updates.

Access & Controls

  • Implement processes and controls to ensure proper identification, tagging, and retrieval of knowledge assets.
  • Enable authorized users to efficiently search and access information.
  • Extend KM submission protocols and controls to third-party vendors and suppliers.
  • Program Termination & Disposal
  • Develop Termination and Disposal Plans for Programs of Record (PoRs).
  • Ensure administrative closure of PoRs in alignment with DoD OIG requirements and best practices.

Required Qualifications: 

  • Bachelor’s degree in Information Management, Library Science, IT, or related field (Master’s preferred)..
  • 5+ years of experience in Knowledge Management within federal or enterprise environments.
  • Familiarity with KM frameworks, ITIL, and service management principles.
  • Strong documentation, taxonomy, and metadata management skills.
  • Experience with KM tools and platforms (e.g., SharePoint, Confluence, ServiceNow).
  • Excellent communication and stakeholder engagement capabilities..

Benefits:

  • Health (PPO & HDHP) Paid Time Off
  • Company Paid STD & LTD, and Basic Life Insurance
  • 401k Company Match
  • Paid Time Off
  • Multiple Voluntary Products  

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.

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