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Operations Scheduler - Q3C ND - Gas Operations-logo
Operations Scheduler - Q3C ND - Gas Operations
Primoris UsaGrand Forks, North Dakota
Primoris Gas Operations which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services , Snelson and Pipejacking Trenchless has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations. We have an immediate opening for an Operations Scheduler in Fargo, ND. This is a new position. Operations Schedulers will strategically prioritize work and determine resource assignments to proactively plan and align a multi-week, rolling schedule to ensure work is performed on-time and within the specified customer, compliance, safety, and operational performance metrics. Schedulers are responsible for maintaining a holistic view of work to be always completed to identify and recommend solutions for resolving work capacity issues in the most efficient, cost-effective, safe manner. The objective is to build and manage a 0 - 12+ week book of work to develop and hand off a prioritized, compliant, executable 2-week schedule to the Work Coordination function for final adjustment and execution by field teams. Operations Schedulers will be responsible for creating the schedule for a designated region, function, and/or commodity area. Primary Responsibilities Include: Plan a multi-week region/function/or commodity area-wide work schedule based on evaluation of work demands and work prioritization considering factors such as work types, job priorities, resource availability, customer expectations, permitting requirements, business unit guidelines, and others. Planning responsibilities include identification of gaps and authority to resolve scheduling conflicts and making recommendations to management related to schedule and resources needed. Manage personnel, equipment, and material resource availability/backlog over a multi-week timeframe and ensure availability of work assignment to crews across the region including decision making to reallocate resources across areas as needed. Optimize contract/employee resource selection within scheduling window to minimize costs, and maximize schedule adherence, customer satisfaction, safety and compliance. Analyze scheduling and work assignment performance in order to forecast resource utilization for upcoming quarter and identify opportunities for resource reallocations and operational improvements, make recommendations for crew sourcing changes based on forecasts as well as improvements within area of responsibility, and lead process change implementation efforts. Facilitate monthly regional/area metric review meetings to evaluate performance. Accountable for ensuring all compliance work is scheduled within required timeframes. Verify work tasks are assigned to the correct work areas, in the right order, based on provided dependencies. Communicate and work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups at a variety of levels to maximize productivity, utilization and operational efficiency of all resources. Drive and maintain ownership for regular scheduling meetings. Negotiate with key partners to realign dates on projects to ensure customer and compliance dates are met. Drive customer satisfaction by establishing and maintaining strong adherence to scheduling processes. Job Requirements: Bachelor's degree in business administration or related field preferred. Five years' experience in construction, design, maintenance or other operations area. Utility scheduling/planning experience preferred. Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements. Demonstrated analytical and problem-solving skills. Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills including meeting management and facilitation. Proficiency with spreadsheet tools. Ability to retrieve and manipulate data from reporting tools. Demonstrated ability to use software applications which include Microsoft products, work management, mapping and scheduling tools. Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing. Benefits Include: Competitive compensation paid weekly . Best-in-class; Medical, Dental, Vision, and LTD/STD. 401(k) with company match, vested day-one. Employee Stock Purchase Plan [ESPP]. Tuition Reimbursement. Paid Time Off, Holiday Pay, and Community Service Paid Time Off. We provide paid sick leave as required by Colorado's Healthy Families and Workplaces Act. Pet Coverage "For our Furry Friends" Legal Assistance Coverage Award-winning safety programs. Overtime opportunities. Growth Opportunities. And more Compensation: $28.00 to $36.00/ hour- (Compensation will depend on qualifications and experience.) EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.

Posted 30+ days ago

Consumer Lending Operations Manager- Operations Group-logo
Consumer Lending Operations Manager- Operations Group
Huntington Bancshares IncColumbus, OH
Description Summary: The Consumer Lending Operations Manager-Operations Group is responsible for the management of all operations activities for a specified industry grouping or major geographic region. They manage through supervisors and/or subordinate managers. Duties and Responsibilities: Establishes long- and short-term strategic plans for the group/region that are in support of corporate goals and objectives. Implements new policies and procedures to make the group/region more efficient and in compliance with corporate and regulatory requirements. Provides directions in the establishment of new policies, procedures and technology. Prepares, monitors, controls and reports on the group/region's fiscal and production performance. Lead the development and implementation of Consumer Lending technology updates, including comprehensive testing plans, and cross-functional collaboration with stakeholders. Performs other duties as assigned. Basic Qualifications: Bachelor's degree or equivalent work experience 10+ years' experience in a financial services leadership position. Preferred Qualifications: Experience in operations. Experience in managing teams, processes and programs Proven ability to lead continuous improvement efforts to maximize efficiencies and identify/correct process deficiencies Excellent project management skills -- Must be organized, detail oriented and able to work well under deadlines Proven leadership and mentoring capabilities - Help promote a culture that encourages top performance and high morale Ability to form strong relationships with internal and external partners Ability to thrive in a collaborative, team -oriented environment Problem solving skills/ability to handle complex issues Ability to multi-task and meet tight deadlines Excellent verbal and written communication skills -- Must be able to effectively communicate issues and concerns to various levels within Huntington including executive management Experience managing a budget Strong PC skills and internet skills Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 3 days ago

Sr. Operations Engineer  or Sr. Operations Engineer II-logo
Sr. Operations Engineer or Sr. Operations Engineer II
sppLittle Rock, Arkansas
Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Sr. Engineer Pay Range: $106,500 - $123,700 Sr Engineer II Pay Range: $123,700 - $135,000 Join our team as an Operations Engineer! Are you an experienced engineer with a passion for power system reliability and a deep understanding of transmission network operations? We are seeking a highly skilled and self-motivated Operations Engineer to join our team supporting the SPP (Southwest Power Pool) Regions. This role is central to ensuring the reliable and efficient operation of the bulk electric system through engineering analysis, technical studies, and data-driven solutions. As an Operations Engineer, you will provide both real-time and forward-looking engineering support across Reliability, Market Operations, Tariff Administration, and Scheduling. You will also serve as a key liaison with regional and inter-regional partners and industry groups including NERC, WECC, and SPP committees and task forces. Key Responsibilities: Provide advanced engineering analysis and technical support for Coordinated Operations. Perform real-time and forward-looking assessments using tools such as Real-time Contingency Analysis, Powerflow, Transient Stability, and Market Flow Calculators. Support and lead special projects, both internally and in coordination with the Supervisor. Lead and participate in industry committees, subcommittees, and task forces. Demonstrate strong working knowledge of tariff and market rules; ensure compliance with NERC, FERC, and SPP standards. Develop and maintain Operations-related applications, models, and processes. Collect and validate data for real-time and future-day operations studies. Contribute to the strategic planning and long-range goals of the organization. Mentor junior staff and serve as a subject matter expert within key technical areas. Ensure all assigned compliance documentation is accurate and audit-ready. Promote and embody the SPP Mission, Core Values, and Culture Drivers. To be successful in the role we're looking for: Bachelor of Science in Engineering, this degree should: Be from a university that meets the requirements to sit for the Professional Engineering exam (in Arkansas, that is most typically a degree from an ABET accredited university or a graduate degree from a college that has an ABET accreditation), The degree should be in a calculus-based engineering field, and preferred degree programs are Electrical Engineering, Computer Engineering, Industrial Engineering, Mechanical Engineering, or Systems Engineering Sr Engineer – Five (5) years of relevant engineering experience, a professional engineer license, or an advanced degree may satisfy the requirement for one year of experience. Sr Engineer II - Nine (9) years of relevant Engineering experience; Professional Engineer License or Advanced degree in related field of study may satisfy one (1) year of experience requirement. Two (2) years of experience may satisfy both a Professional Engineer License and Advanced degree in related field. Competent with the administrative and communication tools for word processing, spread sheet development and time keeping, as a minimum Strong knowledge of several power systems analysis tools applicable to power system steady state, dynamic, short circuit, or database management systems Strong inter-personal and teamwork skills along with good written and verbal communication skills Excellent working skills with communication and data handling software such as Microsoft Office© Word, Excel, Access Understanding and comply with compliance with SPP Policies and Procedures Preferred : A Professional Engineer License Advanced degree in related field of study Electric Utility Industry experience Proficient with most SPP power systems analysis tools with a solid command of several SPP tools and/or processes Sound understanding of the SPP Open Access Transmission Tariff, FERC & NERC governing documents, SPP By-Laws, SPP Criteria and the SPP Committee structure Position Type and Expected Hours of Work: This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Travel Requirement: This position requires minimal travel (approximately 0-10%). SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool . Full job descriptions will be made available to those selected for an interview.

Posted 30+ days ago

Operations Supervisor (Director of Operations) - AMIkids Farmington-logo
Operations Supervisor (Director of Operations) - AMIkids Farmington
AMIkids CareersFarmington, New Mexico
AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Director of Operations to provide leadership to the Youth Care Specialists and direct care Supervisors to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program. If this "WHY" resonates with you, you may have a place on our AMIkids team as the Director of Operations. Video: We Are AMIkids                   Website: www.AMIkids.org   Essential Job Duties Organize and direct program goals and objectives; execute all activities toward the achievement of established AMIkids goals and objectives; plan and direct program operations in fulfilling the goals and objectives of local Board of Trustees initiatives, Practice effective organization, time management, and project management skills to ensure practical and efficient administration of program operations; ensure timely processing of administrative functions, Establish effective Interpersonal skills to encourage positive cooperation in the work place, and increase team success through meaningful interactions with youth; advise instructional staff in developing effective communication skills with youth, Provide effective Leadership to motivate and guide staff toward the successful accomplishment of established organization goals and objectives; create a successful work environment and positive learning atmosphere, Assist in the development and implementation of school/program policies and procedures of the assigned program, Plan and conduct regular staff meetings and interactive training to develop open communication and for the dissemination of information, May act as liaison between AMIkids Home Office, other AMIkids program, local Board of Trustees, and regulatory agencies, Develop positive school/community relations; engage in various public speaking forums, Implement and ensure all policies and procedures are followed and that the program is in compliance with PREA, Assist in the management of Human Resources functions; assist in the development of team members through training and other professional development activities, Assist with special projects and other duties as assigned. Minimum Education, Training and Experience Bachelor’s Degree in Business Administration, Education or related field; Minimum one (1) year supervisory experience, two (2) years preferred, Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth, Be able to complete trainings outside the program when required (may need to travel to other locations). What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities – we pride ourselves on developing our leaders from within Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

Posted 1 week ago

Director, Claims Operations - Injury Operations-logo
Director, Claims Operations - Injury Operations
United Services Automobile AsnSan Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Director of Claims Operations , you will lead and be accountable for auto and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution organizational change, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL . Relocation assistance is available for this position. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to critical issues. Responsible for achievement of assigned goals, objectives and scorecard results. Plans, prioritizes, and controls the resources to deliver the appropriate claim's service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inspires a high-performance team that works to deliver outstanding experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional teamwork, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Claims Director level experience leading large operational teams of 100+ employees. Experience leading teams handling complex Auto Injury to include BI, UM/UIM or Litigation claims. Master’s degree with financial services focus, such as business or law. CPCU designation. Demonstrated ability to excel in communications and change management, and leading teams through transformation. High level business acumen in the areas of the business operations, industry practices and emerging trends. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external DE&I organizations. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $143,320.00 - $257,970.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2 days ago

Supervisor, Operations | Purchase & Sales (Trading Operations)-logo
Supervisor, Operations | Purchase & Sales (Trading Operations)
Raymond JamesSouthfield, Florida
Job Description Summary Provides direction, leadership and support for the Purchase & Sales department. This role involves optimizing workflow, ensuring compliance with industry regulations, and driving operational excellence. May be accountable for various projects to improve efficiency, drive productivity, and quality within their area. The ideal candidate will bring strong leadership, a client-first mindset, and a deep understanding of financial services operations to drive continuous improvement and support the evolving needs of the business. Job Description This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL, Southfield, MI, or Memphis, TN Corporate Office. Workload & Schedule Expectations This role operates in a dynamic, market-driven environment where responsibilities shift based on trading activity. Weekly workloads are directly influenced by trade volume, which may require extended hours during peak periods. Key Schedule Considerations : Flexible Hours: Work hours fluctuate based on market demands. Adaptability Required: Some days may extend to 10–11 hours, while others may follow a standard schedule. Weekend Coverage : Team members are expected to work one weekend per month, specifically the 3rd weekend. Responsibilities: Supervise others working within established operational systems. Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets. Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals. Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives. Supervise a team providing administrative and service operations support and have deep expertise in the service operations provided by that team. Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed. Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them. Work within established procedures to achieve specified goals. Advise managers how to apply a wide variety of existing procedures and precedents. Help others get the most out of internal communications systems by offering support and advice. Keep track of risk parameters, identifying any deviations and reporting them to more senior colleagues. Involves working within established risk management systems. Track budgets and report variances to more senior colleagues. Provide coaching to team members to develop their skills. Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate. Skills: Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements. Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise. Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making. Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports. Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Works independently using comprehensive knowledge and skills while guiding and training others on meeting high customer service standards. Applies comprehensive knowledge and/or skills to independently engage in strategic planning. Works with full competence to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance. Manages and applies safe systems of work without supervision and provides technical guidance when required. Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. Works without supervision while providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters. Works with full competence to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically works without supervision and may provide technical guidance. Licenses/Certifications SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied. Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination. Education High School (HS) (Required) Work Experience General Experience - 3 to 6 years Certifications OS - Operations Professional - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-CA1

Posted 4 days ago

Operations and Service Manager - Charging Operations-logo
Operations and Service Manager - Charging Operations
RevelNew York, NY
About Revel Revel's mission is to accelerate EV adoption in cities by providing the infrastructure and services that make it easy to go electric. Revel operates the nation's first all-electric rideshare service, which delivers thousands of rides across New York City every day. Revel is also the leading public fast charging provider in New York, with stations in Manhattan, Brooklyn and Queens, and more on the way. Founded in Brooklyn in 2018, Revel first began as a shared electric moped platform and has since grown to be a top partner for big cities pursuing an electric vehicle future — first in New York, with other markets to come soon. Our Operating Principles Revel’s Operating Principles represent who we are, how we act, and what we believe. They define our culture.  Empathy. We seek to understand the experiences and perspectives of each other, our customers and the communities where we operate.  Ownership. We are excited by big challenges and care deeply about our work. We empower and rely on each other and hold ourselves to a high standard. Humility. We take our work seriously but not ourselves. We’re approachable, curious, and know we have a lot to learn.  Adaptability. We expect change and quickly adjust our approach to reflect new information. We know success requires seeing opportunity in obstacles and relentlessly improving. Simplicity. We clarify and prioritize what can be done now. We strive to keep things no more complicated than absolutely required. Operations and Service Manager - Charging Operations Job Description: Revel’s Charging Operations group is seeking an Operations and Service Manager to join our team. The position is based either out of New York City or San Francisco.. This role will directly contribute to achieving market-leading charger uptime by overseeing the detection, triage, and resolution of issues with electric vehicle service equipment (EVSE) and all upkeep of facilities where EVSE are installed. The ideal candidate will have previous experience managing maintenance teams and 3rd party service vendor relationships, preferably in the EV field. Qualifications :  Experience managing or overseeing field service teams. Experience using work order and inventory management systems in operations workflows. Experience troubleshooting issues with OEMs and/or 3rd party vendors. Strong electrical, electronic, and mechanical troubleshooting skills. Technical knowledge of electric vehicle chargers and current OEM certifications is preferred. Responsibilities: EVSE maintenance and repair oversight, including issue identification, tracking, resolution, reporting, and preventive maintenance planning and execution.  Facility management oversight, including janitorial, landscaping, general upkeep, and vandalism mitigation. Administration and process improvement of Revel’s asset, work order, and inventory management system. Contribute to the development and implementation of operational strategies to improve  network uptime. Collaborate with internal teams to reduce operational costs and improve maintenance response times. Ensure compliance with industry regulations and standards while maintaining the highest level of operational excellence and safety.   Base compensation ranges from $80k-100k, based on experience level. Our benefits package includes: Stock Options Medical, Dental, Vision 401k Life insurance Unlimited Vacation Revel is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or release, will be based on merit, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. We consider qualified applicants with criminal histories in a manner consistent with applicable laws, including the Los Angeles Fair Chance Initiative for Hiring.  

Posted 2 weeks ago

Operations Recruiter, Fleet Operations-logo
Operations Recruiter, Fleet Operations
Gatik AI, Inc.Mountain View, CA
Who we are Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.  The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.  About the role We’re looking for a skilled and mission-driven Operations Recruiter to join our Fleet Operations team and help scale Gatik’s Autonomous Vehicle Operator (AVO) workforce. In this role, you’ll lead full-cycle, high-volume recruitment focused on hiring Class 3-7 commercial vehicle drivers. You will collaborate closely with Fleet Operations, Talent Acquisition, and third-party vendors to attract, assess, and hire top-tier candidates who meet both regulatory and company standards. This is a high-impact role, ideal for someone who thrives in fast-paced environments and is passionate about operational excellence and talent delivery. This role is onsite at our Mountain View, CA office! What you'll do Own and manage full-cycle recruiting for Autonomous Vehicle Operators (AVOs), from sourcing and screening to offer and onboarding. Partner with Fleet Operations and external vendors to meet hiring goals and timelines. Pre-screen candidates to ensure compliance with FMCSA and DOT regulations. Promote the benefits of joining Gatik’s AVO program to potential candidates via calls, outreach, and relationship building. Process and track candidates through the Applicant Tracking System (ATS). Coordinate background checks, MVR reviews, drug screens, DOT physicals, and other compliance-related evaluations. Oversee logistics for candidate interviews, onboarding, orientation, and road tests. Analyze data to refine and optimize the recruiting and interview process. Collaborate with vendors on sourcing strategy, pipeline development, and process improvement. Support onboarding of contract hires, including Day 1 logistics. Serve as a brand ambassador, promoting Gatik’s mission, values, and culture. Leverage creative sourcing techniques to attract top-tier candidates. What we're looking for 3+ years of experience in high-volume recruiting, ideally within transportation, logistics, or fleet operations. Strong understanding of DOT and FMCSA compliance requirements. Proven success managing multiple requisitions and meeting aggressive hiring targets. Exceptional communication and interpersonal skills with a consultative, relationship-first approach. Highly organized, detail-oriented, and self-motivated, with a strong sense of ownership. Experience working with applicant tracking systems (e.g., Greenhouse, Lever, or similar). Prior experience supporting both direct and contract hiring preferred. BA/BS degree or equivalent practical experience. Start-up or scaling environment experience is a plus. Salary Range - $80,000 - $130,000 More about Gatik Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability. We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations. Visit us at Gatik for more company information and Careers at Gatik for more open roles. Notable News Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny Taking care of our team At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility. We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  

Posted 2 weeks ago

Commercial Operations Analyst- Sales Operations-logo
Commercial Operations Analyst- Sales Operations
AxonAtlanta, GA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support our Sales, Finance, and Customer Success teams, as well as our customers. You will fulfill the mission-critical function of executing post-contract amendments to support our customer's post-sales experience. In this role, you will be responsible for gaining a deep understanding of our customer's contractual arrangements, purchasing history, and determining the best course of action to drive the desired. You will primarily work in Salesforce CPQ while heavily leveraging Excel, Sigma Computing reporting, Microsoft Dynamics 365 ERP, and other tools to ensure a high level of accuracy, and comprehensive results. You will present amendment solutions to internal stakeholders and our customers that are in accordance with ASC 606 and all company policies. In this position, you will develop a detailed understanding of Axon's Quote-to-Cash process by building amendment quotes that ensure accurate fulfillment and invoicing of contracts to deliver a world class customer experience. At the same time, you will be developing best practices to efficiently execute post-sale contract changes. This position reports to the Commercial Operations Manager. In addition to working daily with our Customer Success and Sales teams, you will partner with our Commercial Controllership, Accounts Receivable, and Ordering teams. What You'll Do Location: Hybrid from Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, Sterling, VA or Washington D.C. Reports to: Commercial Operations Manager Become a Subject Matter Expert in a diverse array of innovative products and develop an extensive understanding of Axon products and bundles Research customer contracts, reconcile customer invoicing activity, and provide detailed explanations to internal stakeholders with the objective of resolving customer queries and potential contract disputes Own the end-to-end contract adjustment process from customer outreach to final resolution, working cross-functionally to identify the appropriate resolution, and providing guidance to customer-facing teams on how to articulate the nature and impact of any contract modifications to the customer Lead calls with customers to understand their requests and propose solutions based upon you expert understand of Axon's systems, revenue requirements, and what the customer needs Ensure that post-contract invoicing and fulfillment events are properly reflected in Axon's internal systems to ensure prospective changes are captured accurately across the term of the contract Work closely with our business partners across Commercial Controllership, Order Processing, and Accounts Receivable to ensure data is processed in our systems timely and accurately Other projects and ad hoc responsibilities that may arise What You Bring Bachelor's Degree or equivalent experience 3-5 years experience in sales operations, quoting, pricing, or commercial finance role. Ability to research and organize financial data in a simple format, that can be easily explained Finance oriented professional with an excellent attention to detail Salesforce.com CRM platform experience (CPQ preferred) Demonstrated experience in Microsoft Excel, including Pivot tables, vlookups, sum-ifs, and data formatting Clear and concise written & verbal communication Time & deadline management Strong analytical skills Teamwork & collaboration-oriented Able to take initiative, ownership, and be proactive in their daily work Comfortable with conflict resolution & persuasion Should have a service mentality Able to work in a fast-paced environment Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 30+ days ago

Commercial Operations Analyst- Sales Operations-logo
Commercial Operations Analyst- Sales Operations
AxonSterling, VA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support our Sales, Finance, and Customer Success teams, as well as our customers. You will fulfill the mission-critical function of executing post-contract amendments to support our customer's post-sales experience. In this role, you will be responsible for gaining a deep understanding of our customer's contractual arrangements, purchasing history, and determining the best course of action to drive the desired. You will primarily work in Salesforce CPQ while heavily leveraging Excel, Sigma Computing reporting, Microsoft Dynamics 365 ERP, and other tools to ensure a high level of accuracy, and comprehensive results. You will present amendment solutions to internal stakeholders and our customers that are in accordance with ASC 606 and all company policies. In this position, you will develop a detailed understanding of Axon's Quote-to-Cash process by building amendment quotes that ensure accurate fulfillment and invoicing of contracts to deliver a world class customer experience. At the same time, you will be developing best practices to efficiently execute post-sale contract changes. This position reports to the Commercial Operations Manager. In addition to working daily with our Customer Success and Sales teams, you will partner with our Commercial Controllership, Accounts Receivable, and Ordering teams. What You'll Do Location: Hybrid from Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, Sterling, VA or Washington D.C. Reports to: Commercial Operations Manager Become a Subject Matter Expert in a diverse array of innovative products and develop an extensive understanding of Axon products and bundles Research customer contracts, reconcile customer invoicing activity, and provide detailed explanations to internal stakeholders with the objective of resolving customer queries and potential contract disputes Own the end-to-end contract adjustment process from customer outreach to final resolution, working cross-functionally to identify the appropriate resolution, and providing guidance to customer-facing teams on how to articulate the nature and impact of any contract modifications to the customer Lead calls with customers to understand their requests and propose solutions based upon you expert understand of Axon's systems, revenue requirements, and what the customer needs Ensure that post-contract invoicing and fulfillment events are properly reflected in Axon's internal systems to ensure prospective changes are captured accurately across the term of the contract Work closely with our business partners across Commercial Controllership, Order Processing, and Accounts Receivable to ensure data is processed in our systems timely and accurately Other projects and ad hoc responsibilities that may arise What You Bring Bachelor's Degree or equivalent experience 3-5 years experience in sales operations, quoting, pricing, or commercial finance role. Ability to research and organize financial data in a simple format, that can be easily explained Finance oriented professional with an excellent attention to detail Salesforce.com CRM platform experience (CPQ preferred) Demonstrated experience in Microsoft Excel, including Pivot tables, vlookups, sum-ifs, and data formatting Clear and concise written & verbal communication Time & deadline management Strong analytical skills Teamwork & collaboration-oriented Able to take initiative, ownership, and be proactive in their daily work Comfortable with conflict resolution & persuasion Should have a service mentality Able to work in a fast-paced environment Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 30+ days ago

Operations Manager, Central Operations-logo
Operations Manager, Central Operations
AugmedixMountain View, CA
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware - augmented by advanced LLM AI, RTLS, and healthcare workflow automations - boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we're only just getting started: Healthcare's watershed moment for AI-powered transformation is here - so join us in creating the technology to power healthcare! About the Role As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Breakdown complex, challenging business problems Own execution and outcomes Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems What You Have 3-5 years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company Experience with data analysis and developing data-driven solutions to new challenges Deep experience in data analysis (SQL and excel strongly preferred). Basic open-resource SQL assessment will be part of the interview process. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives. Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Proficient in Retool, Gsuite is a plus Experience in the RCM (Revenue Cycle Management) space is a bonus Why you'll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we're doing mission-driven work to transform the country's largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We've achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 1 week ago

Commercial Operations Analyst- Sales Operations-logo
Commercial Operations Analyst- Sales Operations
AxonDenver, CO
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support our Sales, Finance, and Customer Success teams, as well as our customers. You will fulfill the mission-critical function of executing post-contract amendments to support our customer's post-sales experience. In this role, you will be responsible for gaining a deep understanding of our customer's contractual arrangements, purchasing history, and determining the best course of action to drive the desired. You will primarily work in Salesforce CPQ while heavily leveraging Excel, Sigma Computing reporting, Microsoft Dynamics 365 ERP, and other tools to ensure a high level of accuracy, and comprehensive results. You will present amendment solutions to internal stakeholders and our customers that are in accordance with ASC 606 and all company policies. In this position, you will develop a detailed understanding of Axon's Quote-to-Cash process by building amendment quotes that ensure accurate fulfillment and invoicing of contracts to deliver a world class customer experience. At the same time, you will be developing best practices to efficiently execute post-sale contract changes. This position reports to the Commercial Operations Manager. In addition to working daily with our Customer Success and Sales teams, you will partner with our Commercial Controllership, Accounts Receivable, and Ordering teams. What You'll Do Location: Hybrid from Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, Sterling, VA or Washington D.C. Reports to: Commercial Operations Manager Become a Subject Matter Expert in a diverse array of innovative products and develop an extensive understanding of Axon products and bundles Research customer contracts, reconcile customer invoicing activity, and provide detailed explanations to internal stakeholders with the objective of resolving customer queries and potential contract disputes Own the end-to-end contract adjustment process from customer outreach to final resolution, working cross-functionally to identify the appropriate resolution, and providing guidance to customer-facing teams on how to articulate the nature and impact of any contract modifications to the customer Lead calls with customers to understand their requests and propose solutions based upon you expert understand of Axon's systems, revenue requirements, and what the customer needs Ensure that post-contract invoicing and fulfillment events are properly reflected in Axon's internal systems to ensure prospective changes are captured accurately across the term of the contract Work closely with our business partners across Commercial Controllership, Order Processing, and Accounts Receivable to ensure data is processed in our systems timely and accurately Other projects and ad hoc responsibilities that may arise What You Bring Bachelor's Degree or equivalent experience 3-5 years experience in sales operations, quoting, pricing, or commercial finance role. Ability to research and organize financial data in a simple format, that can be easily explained Finance oriented professional with an excellent attention to detail Salesforce.com CRM platform experience (CPQ preferred) Demonstrated experience in Microsoft Excel, including Pivot tables, vlookups, sum-ifs, and data formatting Clear and concise written & verbal communication Time & deadline management Strong analytical skills Teamwork & collaboration-oriented Able to take initiative, ownership, and be proactive in their daily work Comfortable with conflict resolution & persuasion Should have a service mentality Able to work in a fast-paced environment Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 30+ days ago

Senior Custody Operations Manager - Wealth Operations-logo
Senior Custody Operations Manager - Wealth Operations
US BankMilwaukee, WI
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description We encourage growth - and reward the journey U.S. Bank is hiring a Senior Custody Operations Manager to support our Mutual Funds Processing team within Wealth Operations. This individual will be overseeing a team of 8-15 Custody Operations Specialists and Custody Operations Analysts. Some responsibilities include but not limited to: Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/regions(s). Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Participates in the preparation of the department's budget and is accountable for managing expenses and actively contributing to the achievement of department net income goals. Proactively manages operational risks associated with span of responsibility, including the identification of control gaps and the design of operational controls to mitigate risks and financial exposure to the organization. Participates in the review and recommendation of operational systems and procedures affecting assigned units and coordinating system conversions from an operations perspective. Schedule: Monday- Friday 8:00am- 5:00pm Location: Hybrid 3+ days at RiverCenter Milwaukee location Basic Qualifications Bachelor's degree in accounting or finance, or equivalent work experience Five to seven years of experience in trust and securities operational functions Five to seven years of management experience Preferred Skills/Experience Advanced knowledge of trust and securities operational functions, systems, procedures, products and services Advanced knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients Strong analytical, problem-solving, organizational and project management skills Effective interpersonal, verbal and written communication skills Excellent supervisory and management skills, including a well-developed knowledge of human resources Ability to manage multiple, unrelated tasks Additional one to three years' experience managing Managers preferred Location Expectations The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 5 days ago

Strategy & Operations - General Manager (Worker Operations)-logo
Strategy & Operations - General Manager (Worker Operations)
TrabaNew York City, NY
If you've ever wanted to have your fingerprints on how a company scales, this is your moment. You'll be the key operator ensuring our supply and demand flywheel turns efficiently and profitably-while directly impacting how we deliver value to businesses and workers every single day. We're looking for someone who thrives in ambiguity, brings a builder's mindset, and wants to lead with intensity and ownership. This role is fully on-site and perfect for a former consultant or ops leader ready to go from strategy to execution at a rapid pace. Let's build the future of work-starting here. About Traba Traba's mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. Backed by top investors such as Founders Fund, Khosla Ventures, and General Catalyst, we are building a future where productivity, earning potential, and growth opportunities are fully unlocked. About the Role We are seeking an experienced and entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. As a Manager on our Market Operations team, you will be a key leader responsible for overseeing daily operations and ensuring market growth, marketplace health, and profitability. You will work cross-functionally with Sales, Central Operations, Tech, Product, Marketing, and more to execute your strategic vision. What You'll Do: Champion Operational Excellence: Become the go-to expert on Traba's daily operations and continuously enhance efficiency and effectiveness. Strategize for Success: Identify areas to streamline processes and craft actionable plans to drive improvement. Master Marketplace Dynamics: Lead initiatives for user acquisition, retention, and reactivation to meet current and future market demand. Elevate Business Performance: Develop and implement strategies that boost operational efficiency and customer satisfaction. Create Impactful Tools & Insights: Build tools, develop analyses, and establish reporting structures that inform data-driven decisions. Drive Cross-Functional Alignment: Collaborate with multiple teams to ensure seamless execution of strategic initiatives. What You'll Need: Bachelor's degree in economics, business, finance, engineering, or a related field, or equivalent work experience. 2+ years of experience in dynamic roles such as consulting, investment banking, and 3-4+ years in strategy/operations at a fast-paced tech company or startup. A process-driven mentality with a focus on accuracy and efficiency. Willingness to get into the details and drive continuous improvement. High EQ and resilience to overcome challenges. Exceptional communication, organization, time management, and prioritization skills. Bonus Points: Experience with SQL and no-code tools like Retool. Experience working with product and engineering teams. Benefits: Start-up equity Competitive salary 100% Paid health, dental & vision coverage ️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees Commuter benefit Team building events Gympass benefit Flexible PTO ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health Salary Range Details: The total compensation (cash + equity) range for this role is $135,000 - $220,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we're open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business. Equal Opportunity Employer Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets. Our Values Dream Big- We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don't sacrifice long-term value for short-term results. Olympian's Work Ethic- Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field. Growth Mindset- We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience. Customer Obsession- We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities' problems. What is light industrial labor? Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

Posted 1 week ago

Strategy & Operations Associate Principal, Global Operations-logo
Strategy & Operations Associate Principal, Global Operations
Via TransportationNew York City, NY
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. The Global Operations team works across Via's business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy & Operations Associate Principal, you will join one of our Driver teams and lead a diverse array of projects directly impacting Via's operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. This role is based in NYC with a 3x per week office requirement. What You'll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Data analysis: Perform detailed analyses to support data-driven decision-making. Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams Strategic partnerships: Develop and nurture strategic partnerships to achieve Via's growth and operational objectives Who You Are: Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills. Minimum of 3+ years of work experience Have a Bachelor's Degree with a record of exceptional academic achievement Marketing experience and experience with data analytics is a plus Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $85,000-$110,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Posted 30+ days ago

Technical Operations Manager, Fortress Operations-logo
Technical Operations Manager, Fortress Operations
AugmedixMountain View, CA
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware - augmented by advanced LLM AI, RTLS, and healthcare workflow automations - boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we're only just getting started: Healthcare's watershed moment for AI-powered transformation is here - so join us in creating the technology to power healthcare! About the Role As a Technical Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Breakdown complex, challenging business problems Own execution and outcomes Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems What You Have 3-5 years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company Experience with data analysis and developing data-driven solutions to new challenges Deep experience in data analysis (SQL and excel strongly preferred). Basic open-resource SQL assessment will be part of the interview process. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives. Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Proficient in Retool, Gsuite is a plus Experience in the RCM (Revenue Cycle Management) space is a bonus Why you'll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we're doing mission-driven work to transform the country's largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We've achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 2 weeks ago

Facilities Operations Manager, Day Shift, Plant Operations-logo
Facilities Operations Manager, Day Shift, Plant Operations
Adventist HealthCareRockville, MD
Shady Grove Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist Healthcare seeks to hire an experienced Manager of Facilities Operations for our Shady Grove Medical Center who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Manager of Facilities Operations you will: Have an understanding of the building's design and equipment needs. Assign and track the maintenance of equipment such as HVAC, refrigeration, electricity, plumbing and elevators is required along with knowledge of medical equipment, and grounds keeping. Manage hazardous materials, manage compliance with the Life Safety Code, coordinating with doctors and departmental managers, developing programs to manage healthcare and utilities assistance equipment, create deferred maintenance schedules, and participate in emergency training and drills. Be involved with the design or renovation of the building by soliciting and evaluating contractor bids, consulting with architects, engineers and other contractors. Provide appropriate leadership skills to manage staff effectively and within the guidelines of AHC culture. Qualifications include: Bachelors Degree or equivalent years of experience Minimum 4 years' experience as supervisor CHFM certificate required within 4 years Healthcare facility experience strongly preferred Work Schedule: Monday- Friday Pay Range: $83,112.12 - $124,675.20 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process. Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt) At Adventist HealthCare our job is to care for you. We do this by offering: Work life balance through nonrotating shifts Recognition and rewards for professional expertise Free Employee parking Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available) Paid Time Off Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance Subsidized childcare at participating childcare centers Tuition Reimbursement Employee Assistance Program (EAP) support As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference. Join the Adventist HealthCare team today, apply now to be considered! COVID-19 Vaccination Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination. Tobacco and Drug Statement Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Equal Employment Opportunity Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Posted 1 week ago

Operations Strategy Lead- Platform Operations-logo
Operations Strategy Lead- Platform Operations
RobinhoodChicago, IL
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. About the team + role Robinhood's Platforms Operations team supports all International and Domestic Lines of business by providing back office services for Account Opening/Maintenance, Asset Movements, and Transitional services (Estate, POA, Divorces). As Strategy Lead, you will support the CX team in the following areas including but not limited to product launch operations readiness, continuous review of the team's effectiveness and efficiency, and leading through any change management The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What you'll do Lead and coordinate transformational change across operational process lifecycle, policies, and procedures-ensuring improvements are both efficient and effective throughout implementation. Act as a strategic liaison between Operations and cross-functional partners in Product and Engineering. Serve as the primary point of contact for functionally aligned initiatives, ensuring operational procedures are accurately represented in product and process decisions. Support both the launch of new features/products and deliver feedback to enhance existing systems. Own launch readiness documentation, including the creation and delivery of the launch readiness checklist for all new initiatives. Facilitate post-mortems to gather stakeholder feedback and document developments for continuous improvement. Build strong relationships with internal stakeholders, developing trust and gathering insights on operational pain points. Translate feedback into actionable input for product teams, creating a valuable feedback loop to drive improvements. Partner with CX strategy lead leadership and various business partners to prioritize needed process enhancements that will improve overall operational efficiency and decrease negative customer impact Responsible for decision-making of operational readiness for future product launches within functional area Track all operational tooling and product needs and working with product and engineering partners to prioritize, develop intercept to proactively to fill gaps, and then further investigate to reduce future gaps in real time to mitigate inefficiencies and customer friction Partner with Knowledge Management and Quality Assurance to update all changes on the progress for all process-related updates (i.e. Standard Operating Procedures) and ad-hoc needs for each function Investing in CX leader product knowledge and understanding to accelerate technical coaching with agents, thus driving high-quality educational conversations with customers in their respective function(s) Gather, prioritize and take action on vendor performance through feedback loops and tooling requirements Designated decision maker for process updates in surge/outage scenarios What you bring 4+ years of working in project management, program management, operations, or other similar roles Demonstrable experience executing in the details and continuously improving processes Excellent customer service, written and verbal communication skills with a passion enhance the customer experience Ability to quickly build relationships and develop cross-functional connections with partners outside of Platform Ops Exceptional organizational and time management skills to drive accountability and progress with high attention to detail Capacity to drive and manage multiple projects to completion simultaneously while being an advocate for the agent and customer experience Able to exercise independent thought and judgment, adapt to new tasks, prioritize efforts in a multi-faceted environment and navigate ambiguity of deliverables Operational resiliency and adaptability, consistently adjusting to needs of the business on a daily, weekly, monthly basis Proficiency in database analysis and leveraging data to influence business partners decisions Schedule flexibility as we evolve to meet the growing demands of our customers (working across multiple time zones) Bonus Points: Past experience in Brokerage Operations Active FINRA licenses and supervision licenses (i.e. 7, 63, 9/10, 24) Technologically savvy, ability to navigate multiple systems and reporting to find solutions using data and existing product boards What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Click here to learn more about Robinhood's Benefits. We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $100,000-$118,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $88,000-$104,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $78,000-$92,000 USD Click here to learn more about available Benefits, which vary by region and Robinhood entity. We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.

Posted 4 days ago

Sr. Director, People Operations - Business Operations-logo
Sr. Director, People Operations - Business Operations
Memphis GrizzliesMemphis, TN
The Opportunity The Sr. Director, People Operations - Business Operations will provide comprehensive Human Resources leadership for the Memphis Grizzlies (NBA), FedExForum, Grind City Media and Memphis Hustle (G League). The Sr. Director, People Operations will set the strategy for a team of HR professionals and ensure compliance, efficiency, and alignment with business objectives. This leader will work closely with the VP, People & Culture to develop and implement policies that support a positive work culture, streamline HR operations and ensure the organization attracts, retains and develops top talent. The Sr. Director, People Operations, will bring strong business acumen and solutions-driven mindset, collaborating closely with key stakeholders to address business needs in a rapidly evolving environment. With a focus on operational excellence, this role will blend strategic planning with hands-on HR management, leading initiatives that span the employee life cycle. A key priority will be establishing metrics to measure HR program effectiveness and drive continuous improvement, contributing to the success and sustainability of the organization. The ideal candidate is a seasoned HR leader with proven experience in both strategic advising and tactical execution. The successful candidate will have demonstrated success in leading HR teams, implementing HR best practices, and delivering measurable results in fast-paced, dynamic environments. Exceptional coaching abilities, high emotional intelligence and the ability to navigate complex issues are also critical for success. In This Role You Will Lead HR initiatives and apply project management expertise across key areas, including full-time and event-day recruitment, employee relations, employee self-service, HR shared services, benefits, compliance, and compensation. Manage the design and administration of competitive compensation and benefits programs that attract, motivate, and retain top talent while aligning with financial objectives. Regularly benchmark these programs against industry standards to continually uphold our talent philosophy. Provide clear, comprehensive guidance to managers on handling employee relations issues, including conducting performance evaluations, managing disciplinary actions, resolving conflicts, and offering practical recommendations for resolution. In partnership with the VP, People of Culture oversee the full recruitment life cycle for positions in business operations, ensuring a positive candidate and hiring manager experience. Utilize data-driven approaches to measure the effectiveness of recruiting strategies and drive continuous improvement. Lead and develop a high-performing recruiting team. Develop dashboards and reports to track HR operational metrics regularly and provide actionable insights to the HR Team and leadership team. Provide coaching, counseling, and advice to guide leaders and team members with regards to HR programs, practices, policies, including interpretation of policy, identification of risk, impact to the business and recommended solutions. Responsible for leading and providing day-to-day direction, and overall coaching, mentoring and performance management and development of the HR team. Oversee HR software system updates, ensuring the organization's HR technologies are efficient, effective, and aligned with future needs. In partnership with the Director, Talent Development identify, develop, and oversee training programs for business operations that enhance leadership capabilities and align with the evolving needs of the business, ensuring ongoing professional growth for employees. Partner with the VP, People & Culture to drive a culture of inclusion and ensure training, awareness, and accountability across the organization. Stay on top of the latest HR best practices and methodologies within sports/entertainment, venue management and media. In partnership with the VP, People & Culture serve as HR team liaison to the NBA and partner with league representatives to deliver and execute on league calls, programs, and initiatives. Other duties as assigned The Experience You Will Bring Bachelor's degree in human resources or a related field with a strong background in compensation, benefits, worker's compensation, HRIS, employee relations and other HR functions. 10+ years of experience in Human Resources, preferably in sports, entertainment, hospitality or related field with prior experience overseeing both strategic and operational HR functions. 5+ years of people leadership experience, specifically coaching, mentoring and developing human resource professionals. Knowledge of all federal and state regulations affecting employee benefit programs, including ERISA, COBRA, FMLA, Section 125, ACA, Social Security and DOL requirements. Exceptional leadership and strategic planning capabilities, including strong project management and demonstrated experience mentoring and influencing team members. Comprehensive knowledge of HR best practices and employment laws with a deep understanding of their impact on organizational operations. Proficiency in HR technology and data analytics, experience with UKG, ICIMS, Trakstar is a plus. Demonstrated expertise in employee relations, employee recruiting and retention, employee benefits administration, compensation management and workforce planning. Excellent organizational and time management skills, as well as the ability to effectively prioritize and meet deadlines. SHRM-SCP, SPHR or similar certification are a plus. Skills Needed to be Successful: Comfort working in a lean, dynamic, fast-paced, growing environment. Ability to connect and integrate HR priorities and services to ensure flawless, aligned and scalable service delivery. Exceptional sense of judgment and ability to make quality and independent decisions under ambiguous situations. Strong influencing and partnering skills across all levels of the organization. Analytical skills with an eye for story-telling with data. Growth mentality and resiliency. Ability to maintain a strict code of confidentiality and discretion. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Posted 30+ days ago

Commercial Operations Analyst- Sales Operations-logo
Commercial Operations Analyst- Sales Operations
AxonSan Francisco, CA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is seeking a Commercial Operations Analyst to support our Sales, Finance, and Customer Success teams, as well as our customers. You will fulfill the mission-critical function of executing post-contract amendments to support our customer's post-sales experience. In this role, you will be responsible for gaining a deep understanding of our customer's contractual arrangements, purchasing history, and determining the best course of action to drive the desired. You will primarily work in Salesforce CPQ while heavily leveraging Excel, Sigma Computing reporting, Microsoft Dynamics 365 ERP, and other tools to ensure a high level of accuracy, and comprehensive results. You will present amendment solutions to internal stakeholders and our customers that are in accordance with ASC 606 and all company policies. In this position, you will develop a detailed understanding of Axon's Quote-to-Cash process by building amendment quotes that ensure accurate fulfillment and invoicing of contracts to deliver a world class customer experience. At the same time, you will be developing best practices to efficiently execute post-sale contract changes. This position reports to the Commercial Operations Manager. In addition to working daily with our Customer Success and Sales teams, you will partner with our Commercial Controllership, Accounts Receivable, and Ordering teams. What You'll Do Location: Hybrid from Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, Sterling, VA or Washington D.C. Reports to: Commercial Operations Manager Become a Subject Matter Expert in a diverse array of innovative products and develop an extensive understanding of Axon products and bundles Research customer contracts, reconcile customer invoicing activity, and provide detailed explanations to internal stakeholders with the objective of resolving customer queries and potential contract disputes Own the end-to-end contract adjustment process from customer outreach to final resolution, working cross-functionally to identify the appropriate resolution, and providing guidance to customer-facing teams on how to articulate the nature and impact of any contract modifications to the customer Lead calls with customers to understand their requests and propose solutions based upon you expert understand of Axon's systems, revenue requirements, and what the customer needs Ensure that post-contract invoicing and fulfillment events are properly reflected in Axon's internal systems to ensure prospective changes are captured accurately across the term of the contract Work closely with our business partners across Commercial Controllership, Order Processing, and Accounts Receivable to ensure data is processed in our systems timely and accurately Other projects and ad hoc responsibilities that may arise What You Bring Bachelor's Degree or equivalent experience 3-5 years experience in sales operations, quoting, pricing, or commercial finance role. Ability to research and organize financial data in a simple format, that can be easily explained Finance oriented professional with an excellent attention to detail Salesforce.com CRM platform experience (CPQ preferred) Demonstrated experience in Microsoft Excel, including Pivot tables, vlookups, sum-ifs, and data formatting Clear and concise written & verbal communication Time & deadline management Strong analytical skills Teamwork & collaboration-oriented Able to take initiative, ownership, and be proactive in their daily work Comfortable with conflict resolution & persuasion Should have a service mentality Able to work in a fast-paced environment Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,450 in the lowest geographic market and USD 91,920 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 4 weeks ago

Primoris Usa logo
Operations Scheduler - Q3C ND - Gas Operations
Primoris UsaGrand Forks, North Dakota

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Job Description

Primoris Gas Operations which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.

We have an immediate opening for an Operations Scheduler in Fargo, ND. This is a new position.  Operations Schedulers will strategically prioritize work and determine resource assignments to proactively plan and align a multi-week, rolling schedule to ensure work is performed on-time and within the specified customer, compliance, safety, and operational performance metrics. Schedulers are responsible for maintaining a holistic view of work to be always completed to identify and recommend solutions for resolving work capacity issues in the most efficient, cost-effective, safe manner. The objective is to build and manage a 0 - 12+ week book of work to develop and hand off a prioritized, compliant, executable 2-week schedule to the Work Coordination function for final adjustment and execution by field teams. Operations Schedulers will be responsible for creating the schedule for a designated region, function, and/or commodity area.

Primary Responsibilities Include:

  • Plan a multi-week region/function/or commodity area-wide work schedule based on evaluation of work demands and work prioritization considering factors such as work types, job priorities, resource availability, customer expectations, permitting requirements, business unit guidelines, and others.  Planning responsibilities include identification of gaps and authority to resolve scheduling conflicts and making recommendations to management related to schedule and resources needed.   
  • Manage personnel, equipment, and material resource availability/backlog over a multi-week timeframe and ensure availability of work assignment to crews across the region including decision making to reallocate resources across areas as needed. Optimize contract/employee resource selection within scheduling window to minimize costs, and maximize schedule adherence, customer satisfaction, safety and compliance.
  • Analyze scheduling and work assignment performance in order to forecast resource utilization for upcoming quarter and identify opportunities for resource reallocations and operational improvements, make recommendations for crew sourcing changes based on forecasts as well as improvements within area of responsibility, and lead process change implementation efforts. Facilitate monthly regional/area metric review meetings to evaluate performance. 
  • Accountable for ensuring all compliance work is scheduled within required timeframes. Verify work tasks are assigned to the correct work areas, in the right order, based on provided dependencies. 
  • Communicate and work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups at a variety of levels to maximize productivity, utilization and operational efficiency of all resources. Drive and maintain ownership for regular scheduling meetings. Negotiate with key partners to realign dates on projects to ensure customer and compliance dates are met.
  • Drive customer satisfaction by establishing and maintaining strong adherence to scheduling processes.

Job Requirements:

  • Bachelor's degree in business administration or related field preferred.
  • Five years' experience in construction, design, maintenance or other operations area.
  • Utility scheduling/planning experience preferred.
  • Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
  • Demonstrated analytical and problem-solving skills.
  • Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills including meeting management and facilitation.
  • Proficiency with spreadsheet tools.
  • Ability to retrieve and manipulate data from reporting tools. Demonstrated ability to use software applications which include Microsoft products, work management, mapping and scheduling tools.

Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing.

 Benefits Include:                                                                                                       

  • Competitive compensation paid weekly. 
  • Best-in-class; Medical, Dental, Vision, and LTD/STD.
  • 401(k) with company match, vested day-one.
  • Employee Stock Purchase Plan [ESPP].
  • Tuition Reimbursement.
  • Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
  • We provide paid sick leave as required by Colorado's Healthy Families and Workplaces Act.
  • Pet Coverage "For our Furry Friends"
  • Legal Assistance Coverage
  • Award-winning safety programs.
  • Overtime opportunities.
  • Growth Opportunities.
  • And more

Compensation: $28.00 to $36.00/ hour- (Compensation will depend on qualifications and experience.)

 EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Third Party Agency Notice:

Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international.  Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement. 

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