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Grants Manager - Lee County, Florida (Local Remote / Hybrid) - Disaster Management-logo
Grants Manager - Lee County, Florida (Local Remote / Hybrid) - Disaster Management
ICForporatedTampa, Florida
Are you interested in opportunities in Disaster Management? Do you have experience in planning, mitigation, or grant management? Join our team in Lee County, Florida , as a Grant Manager ! This opportunity is a Hybrid role, local to the Lee County, Florida area. We are seeking several Grant Managers to join our team and work with sub-recipients to manage mitigation grants. Grant Managers will also assist the Sector Leads with financial management and grant details. Ensure the quality, completeness, and on-time delivery of assigned tasks. Maintain assigned workloads, leads, and job assignments. Track key metrics. Key Responsibilities: Support Sub-recipients with application development and implementation. Monitor status of cases from validation of documentation and tracking progression through closeout. Coordinate and participate in the resolution of grant-related issues and concerns. Address any issues presented by Task Force Leaders. Optimize procedures and maintain communication and focus. Maintain and track each case as required by Group Leads in the project report management information system. Measure performance with key metrics. Keep the management team informed on issues, problems & resolutions. Provide superior customer service skill set, including the ability to listen, facilitate and negotiate problems. Minimum Qualifications: Bachelor’s Degree 3+ years of experience in planning, mitigation, or disaster management 3+ years of CDBG-DR experience Preferred Skills: Experience in grant management with FEMA or HUD 3+ years of Grant Management experience Professional Skills: Ability to effectively communicate with the client regarding issues, needs, and/or priority setting for projects Ability to facilitate meetings and present complex information in an understandable and compelling manner Critical thinking and problem-solving skills paired with a desire to take initiative Demonstrated experience balancing and prioritizing multiple projects and competing priorities to meet goals, deliverables, and deadlines Ability to work under pressure, both individually and collaboratively in a team environment Strong organizational skills and client service focus #FTLEE #LI-CCI #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $55,388.00 - $94,160.00 Nationwide Remote Office (US99)

Posted 1 week ago

Materials Management Supervisor-logo
Materials Management Supervisor
Pharma UniverseChicago, Illinois
Description Materials Management Supervisor Location: Chicago, IL Shift: 1st Shift | Flexibility required for early starts, late finishes, and occasional Saturdays. Position Overview: Responsible for overseeing warehouse and receiving activities to support manufacturing operations. Key focus areas include inventory management, third-party warehouse oversight, shipping logistics, and serving as the subject matter expert for inventory control systems. Key Responsibilities: Manage warehouse and supply chain operations. Oversee inventory control and ensure accuracy of stock levels. Supervise third-party warehousing for production materials and surplus assets. Act as SME for inventory control systems (POMSnet, Netsuite preferred). Coordinate shipping and receiving activities. Support QA in materials release through proper documentation handling. Perform inventory system transactions and assist with cycle counts and physical inventories. Manage administrative tasks including document filing, customer service support, and transportation claim investigations. Handle the disposal of surplus materials and maintain accurate records. Ensure compliance with internal policies and regulatory standards. Requirements: Bachelor’s degree. 5+ years of experience in a warehouse or supply chain environment; pharmaceutical or biopharmaceutical industry experience preferred. Background in GMP-regulated environments strongly preferred. Proficiency with ERP, MRP, MES, and inventory management systems. Strong skills in Microsoft Office, project management, and data handling. Flexibility to work early starts, late finishes, and occasional weekends. Ability to stand and walk for extended periods, stoop, bend, crouch, and lift up to 50 lbs. Some travel may be required.

Posted 5 days ago

VP, Investment Management Architect (Hybrid - Flexible Options)-logo
VP, Investment Management Architect (Hybrid - Flexible Options)
BroadridgeNew York, New York
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. At Broadridge, we are at the forefront of innovation, driving transformation across the financial services industry with our cutting-edge technology solutions. Our team is dedicated to solving complex business challenges through a collaborative, inclusive, and agile environment. Join us and be part of a dynamic company where your ideas and contributions truly matter. Broadridge Financial Solutions is seeking a highly skilled and experienced VP, Investment Management Architect to join our team. In this role, you will play a pivotal role in designing, implementing, and overseeing the technical architecture of investment management systems. This role requires deep expertise in both investment management processes and technology solutions, ensuring that the systems support Broadridge strategic goals and optimize operational efficiency. Key Job Functions/Responsibilities: Architecture Design: Develop and maintain a comprehensive architecture strategy for the firm’s investment management systems. Ensure that the architecture aligns with the firm’s investment strategies, regulatory requirements, and business objectives . Evaluate and recommend new technologies , platforms, and tools to enhance the investment management processes. System Implementation: Lead the implementation and integration of investment management systems, including portfolio management, risk management, trading, and reporting systems. Ensure seamless data flow between systems, ensuring data accuracy, consistency, and availability for investment decision-making. Collaboration & Stakeholder Management: Work closely with portfolio managers, analysts, traders, and risk managers to understand their needs and translate them into technical solutions. Liaise with IT teams to ensure the alignment of investment management systems with broader IT infrastructure. Manage relationships with external vendors, ensuring that third-party solutions meet the firm’s technical and operational requirements. Performance Optimization: Continuously monitor and optimize the performance of investment management systems, identifying and resolving bottlenecks or inefficiencies. Implement best practices in system performance, scalability, and security. Compliance & Risk Management: Ensure that all systems comply with relevant regulatory requirements and industry standards. Implement robust security measures to protect sensitive investment data and systems. Innovation & Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices in investment management and technology. Lead initiatives for process improvement, automation, and digital transformation within the investment management function. Basic Skill Level Requirements Bachelor’s degree in Computer Science , Information Technology, Finance, or a related field. A master’s degree is preferred. 7+ years of experience in investment management technology, with a focus on architecture, systems integration, and implementation. Strong experience with investment management platforms (e.g., Bloomberg AIM, BlackRock Aladdin, Charles River). Proven track record of designing and implementing scalable, secure, and high-performance investment management systems. Deep understanding of investment management processes, including portfolio management, trading, compliance, and risk management. Proficiency in data architecture, cloud computing, and cybersecurity principles. Strong knowledge of programming languages (e.g., Python, Java) and database management systems. Excellent communication and stakeholder management skills. Strong problem-solving abilities and attention to detail. Ability to work collaboratively in a fast-paced environment. Salary Range: $225,000 to $250,000 Annual Bonus Eligible Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. #LI-NO1 #LI-NO1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the EEOC " Know Your Rights " poster. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .

Posted 30+ days ago

Executive Director of Product Management –  Marketing & Activation-logo
Executive Director of Product Management – Marketing & Activation
Sony Pictures TelevisionCulver City, California
Sony Pictures Television, the world’s largest independent studio, is seeking an Executive Director of Product Management – Marketing & Activation to join our Insights, Strategy & Analytics organization. Our studio produces award-winning original content for both linear networks and digital platforms. Our portfolio includes acclaimed dramas like The Night Agent , The Last of Us , and The Boys ; hit comedies such as Twisted Metal and Cobra Kai ; and iconic unscripted series like Jeopardy! Wheel of Fortune , and American Idol . In this leadership role, you will lead data app product builds for the Marketing & Activation organizations at Sony Pictures Entertainment. You will be responsible for defining the vision, strategy, and roadmap for a suite of data-driven tools—including predictive models, visually impactful dashboards, and advanced data applications. Collaborating with stakeholders and expert analytics teams, you will help transform data into actionable insights that empower decision-making across the business. Key Responsibilities: Define and communicate data product vision and strategy , specifically focused on the creation of business-first & business-embedded predictive models, data tools, dashboards or advanced data apps for the television production organization Collaborate with marketing, media , insights & finance stakeholders to gather requirements and prioritize data product features , parameters & outputs . Ensure positive & collaborative relationships with expert analytics team, exhibiting deep understanding of various analytic disciplines, from data science, data engineering, data management, BI and data automation to help bring the best expert team together for every project. Oversee cross-functional product development efforts, with excellence in project management and ensure timely delivery of tools & apps . Develop and maintain product roadmaps. Oversee product lifecycle from concept to launch and beyond. Ensure products meet business objectives and user needs. Ensure positive & collaborative team unity, both with analytics leaders & business or creative leaders Ensure positive relationship with the business stakeholders, exhibiting deep understanding of entertainment & marketing lifecycle and goals . Embed where possible with stakeholder to help educate & empower data centricity and tools. Qualifications BA, MBA, or MS in Marketing, Business, Operational Efficiency, or a related field 10–12+ years of experience in product management and development, ideally in tech or entertainment Proven success in managing and launching data-driven products Strong leadership, communication, and collaboration skills – teamwork & “one for all” mentality is paramount Experience working with analytics teams and fostering a shared ownership mindset Proficient in Agile methodologies Passion for creating innovative, industry-leading products Preferred Qualifications Experience in television or film marketing strongly preferred, or a larger studio environment Genuine passion for film and television Executive presence with a strategic, solutions-oriented mindset Excellent attention to detail and a love for problem-solving Experienced in working within matrixed, global organizations Outstanding visual and verbal presentation skills; comfortable delivering insights to executive audiences Committed to continuous learning, innovation, and improvement The anticipated base salary for this position is $185,000 to $220,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position. Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics. SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law. To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.

Posted 30+ days ago

Senior Contract Management Analyst-logo
Senior Contract Management Analyst
GuidehouseLewisville, Texas
Job Family : Business Operations Travel Required : None Clearance Required : None What You Will Do : It is the responsibility of the Senior Contract Management Analyst to lead as the contract rate loading expert, by providing support to the team accountable for translating payer contractual terms into pertinent parameters loaded into the Contract Management Database, which produces the pricing of expected reimbursement. Monitors the contract inventory for accuracy of the expected reimbursement and proper reflection of net revenue. Oversees the cross referencing of payer insurance plan codes to associated payer contracts ensuring gaps are closed. Perform as principal specialist in rate modeling and analysis projects; will assist with preparing account dataset included in rate analysis, activate pricing of rate model, validate pricing results, and determine projected revenue impacts. Will preserve a skillset of the logic constructed within the Contract Management Database and will contribute to the overall health of the Contract Management tool by maintaining various functions. This position will perform all job-related duties as assigned. What You Will Need : Requires a Bachelor’s Degree and a minimum of 6 years prior relevant experience or an Associate's Degree and 8 years prior relevant experience. (Relevant experience may be substituted for formal education or advanced degree). 6+ years’ experience in contract management/modeling Knowledge of Microsoft Word, Access, and strengths within Excel (pivot tables) What Would Be Nice To Have : Managed Care environment; Acute Hospital contract modeling/pricing Sound familiarity with managed care payer contracts and product offerings Possess effective/accurate oral and written English communication skills Capable to identify contractual terms subject to multiple interpretations Accustomed to an organized project structure that affords successful proactive outcomes Familiarity with concepts of database management and EDI processes General knowledge of hospital-based patient accounting and contract management systems preferred Wide-ranging knowledge of medical coding methodologies including Rev Code, ICD-10, CPT, HCPCS, MS DRG, APR DRG, ASC, EAPG and APC Understanding of medical billing procedures and forms including UB-04 and HCFA-1500 Comprehensive knowledge of medical reimbursement methodologies including per diem, case rates, DRG rates, ASC rates, APC rates, fee schedules, EAPG rates, APR DRG rates, Stop loss provisions and Carve-outs Working knowledge of medical terminology #IndeedSponsored #LI-Remote The annual salary range for this position is $68,000.00-$113,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 1 week ago

Materials Management Handler-logo
Materials Management Handler
Southern Illinois Hospital ServicesCarbondale, Illinois
Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Position Summary • Responsible for receiving and delivering all supplies and equipment to the proper departments. Education • High School diploma or equivalent Licenses and Certification • N/A Experience and Skills • Technical Experience: 3 months Role Specific Responsibilities • Receives, checks, stocks and orders supplies. • Stocks supplies. • Maintains clean and orderly storeroom. • Float: In absence of drivers and handlers, assumes those responsibilities. • Lead: Responsible for day-to-day operation of the warehouse in absence of storeroom manager. Compensation (Commensurate with experience): $16.24 - $24.36 To access our Benefits Guide/Plan Information, please click the link below: http://www.sih.net/careers/benefits

Posted 3 weeks ago

Associate Director, Data Management Product Partnerships and Solutions (Remote)-logo
Associate Director, Data Management Product Partnerships and Solutions (Remote)
USB1New York, New York
The Associate Director of Data Management Product Partnerships and Solutions plays a critical role in facilitating the strategic vision and processes for the Media OS product . This position requires a strong leader who can drive collaboration between Product, Data Management and other partners to drive business growth. Essential Functions • Own and oversee end-to-end data management processes supporting IQVIA Digital's Media OS product • Builds, broadens and deepens strategic client relationships within the Product teams • Partner with various internal key stakeholders to define data requirements to establish and scale data processes to help drive product adoption and performance • Serve as the subject matter expert on IQVIA Digital solutions in relation to the broader ecosystem • Understand and translate technical data concepts into clear, actionable insights for cross-functional team members and stakeholders • Ensures alignment and coordination between various IQVIA Digital product and client touch points; leverages feedback to improve established processes and future proof amidst shifting dynamics • Investigates data anomalies, reviews trends and researches problems while handling and project managing data processes Qualifications • Bachelor's Degree Required + 8-10 years relevant sales/service/data-driven advertising and/or marketing experience and/or data management • Demonstrates excellent project management along with relationship building and management skills • Works willingly and effectively with others in and across the organization to accomplish team goals and deliver high quality results • Experience developing consultative relationships with senior level managers and executives across the company • Proven track record of building and managing scalable data workflows and frameworks • Excellent organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment • Deep understanding of the Digital, Data and AdTech ecosystems with strong knowledge of privacy standards and compliance relevant to the industry along with programmatic experience • Superior written and verbal communication skills, including the ability to convey complex data concepts clearly #iqviadigital IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $84,400.00 - $235,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Posted 2 days ago

Risk Management Framework Coordinator – Level 2-logo
Risk Management Framework Coordinator – Level 2
CACIAnnapolis Junction, Maryland
Risk Management Framework Coordinator – Level 2 Job Category: Security Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: * * * The Opportunity: We are seeking a skilled and motivated individual to join our team in providing critical support for the integration of risk management activities into the system life cycle process. This role is pivotal in supporting the government’s cybersecurity mission efforts by managing and mitigating risks across information systems, including security, enclave, and organizational risks. The selected candidate will be responsible for driving the development and execution of risk mitigation plans, strategies, and progress tracking across Technical Task Orders (TTOs), ensuring timely delivery of mission priorities. By managing risk throughout the system life cycle, the candidate will ensure that information systems are developed, maintained, and decommissioned with a robust security posture, while staying within budget and deadlines. This position offers the opportunity to directly contribute to the success of the government’s cybersecurity objectives, playing an essential role in safeguarding critical systems and information. Responsibilities: The successful candidate will be responsible for coordinating and executing tasks related to the implementation of Risk Management Framework (RMF) services across multiple Technical Task Orders (TTOs). This will include working closely with customer organizations at the directorate, group, and office levels to ensure RMF services are effectively delivered. Key responsibilities include: TTO Task Coordination: Work with customer organizations to ensure the seamless coordination and implementation of RMF services across technical task orders, ensuring all parties are aligned on expectations and deliverables. Client Communication: Communicate regularly with clients to clarify expectations, set clear goals, and ensure that their needs are understood and addressed effectively. Collaboration on Risk Management: Partner with the Government Program Manager, leadership, Business Financial Managers, Contracting Officers, Contracting Officer Representatives, and mission teams to identify, evaluate, and address risks across programs, systems, and operations. Risk Identification and Analysis: Work closely with mission teams and the Government PM to identify and assess risks impacting the organization, systems, and programs, ensuring potential threats are mitigated early in the lifecycle. Risk Mitigation and Strategy Development: Collaborate with mission and Government PMs to develop and implement effective risk mitigation plans and strategies that align with organizational objectives and government regulations. Progress Monitoring and Coordination: Ensure that risk mitigation efforts, progress, and deadlines are tracked and communicated across teams to guarantee tasks are completed on time, within budget, and meet performance objectives. Transition Management: Organize and facilitate the transition of tasks and deliverables with industry partners, leadership, Program Managers, and mission leaders, ensuring smooth transitions and alignment with the overall mission goals. The ideal candidate will be an effective communicator, proactive in managing risk, and skilled in coordinating complex activities across multiple stakeholders, ensuring that security services are delivered efficiently and meet the strategic objectives of the organization. Qualifications: Required: Current Active TS/SCI with POLY Eight (8) years experience in one or more of the following fields: Risk Management; Process Improvement; or Project Management. One (1) year experience with COTS risk management tools (e.g Active Risk Manager (ARM)); statistics; data collection; analysis; data presentation; and the application of automated data management tools in a classified environment. Experience in the Agile Scrum methodology. Three (3) years direct experience with an intelligence community or signals intelligence activity is desired. A Bachelor’s degree in Business Management, Computer Science, Electrical Engineering, Information Management, Program Management, or a related business or technical degree from an accredited college or university. In lieu of a Bachelor’s degree an additional four (4) years may be substituted. DoD 8570 compliance with IAM II is required. The following certifications qualify: CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP Desired: Familiarity with Network Security Services and Chief Information Security Officer processes and procedures. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $103,800 - $218,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 2 weeks ago

Management Trainee Program-logo
Management Trainee Program
The BuckleDenver, CO
Summary The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Maintain and build good Guest relationships to develop a client based business Model, encourage and demonstrate leadership in customer service and selling skills Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis Motivate Teammates to initiate and complete daily tasks Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies Actively recruit for the store and participate in interviewing with Store Manager Support Store Manager by setting up all interviews Visual Merchandise Management Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines Responsible for managing product categories such as: denim, shoe, promotions and supplies Maintain store standards of excellence at all times Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews Review completed Management Trainee assignments with District Manager Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store Accurately and efficiently complete store opening and closing procedures according to Buckle procedures Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings Complete register balance and bank deposits accurately, daily and on time Adhere to Loss Prevention policies and store key controls at all times Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence Convey feedback to Store Manager with regard to sales and Teammate performance Monitor and maintain adequate inventory of supplies Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Communicate store repair needs to Store Manager Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Supervisory and Leadership Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates Act as the Store Manager in their absence Ability to travel and cover other Stores within District based on business needs Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Objective Qualifications No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Relocation may be required Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

UKG Workforce Management Analyst-logo
UKG Workforce Management Analyst
Silgan Containers CorporationBrookfield, WI
UKG Workforce Management Analyst What We Offer: A full benefits package including medical, dental, vision, life insurance, and disability coverage. A 401k retirement savings plan with 6 percent matching employer contribution. Paid vacation and paid holidays. Access to tuition reimbursement, professional training, and continuing education. Additional benefits include pet insurance, wellness programs, online workouts, a Teladoc telemedicine program, and more. A stable and reliable company that prioritizes sustainability and cares about the health of the environment and its employees. What You'll Do: Serve as the primary contact for UKG Workforce Management Pro, formerly Workforce Dimensions, and Intouch 9000 and 9100 time clocks. Provide secondary technical assistance for the Workday system, including testing, troubleshooting, reporting, and configuration. Identify and implement process improvements to increase efficiency and alignment with HR, business user processes, and business needs. Work with teams to gather requirements and deliver solutions that meet evolving organizational needs. Develop documentation and deliver system guidance for internal stakeholders. What You Need to Bring Three or more years of experience building integrations using Dell Boomi and a Dell Boomi Professional Integration Certification. Ten or more years of experience with UKG system configuration and administration. At least five years of experience using UKG Workforce Management Pro. Five or more years of experience applying union contract configurations. Experience owning system functionality or managing HR technology preferred. Who We Are The largest metal food packaging producer in North America A company that strives toward sustainability through smart sourcing, reducing emissions, and increasing the use of recyclable materials

Posted 2 weeks ago

Management Trainee-logo
Management Trainee
Enterprise Rent-A-CarKansas City, MO
Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career. This position is located at 64106, 64118, 64063, 64030. We offer a robust Benefits Package including, but not limited to: Competitive Compensation - This position offers targeted 1st year annual compensation of $50,000-51,000 with an average 47 hour work week. Paid Time Off, starting with 12 number of days off per year Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discounts on car rentals, car purchases and much more! 401(k) retirement plan with company match and profit sharing. We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 65 years ago with a commitment to the communities that we serve, we operate a global network with 90,000+ dedicated team members across nearly 100 countries, and more than 2.3 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Responsibilities We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications Must have a Bachelors degree, or be within 2 semesters of graduating with a Bachelors. Must have at least 6 months experience in retail/sales/leadership/management or customer service. Must have a valid driver's license with a good driving record (no more than 2 moving violations or at-fault accidents in the last 3 years). No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Posted 30+ days ago

AVP - Retail Wealth Management Software Engineering-logo
AVP - Retail Wealth Management Software Engineering
VOYA Financial Inc.Austin, TX
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now Note- Will not at this time consider candidates who require sponsorship now or in the future The key responsibility of this role is to lead the technical execution of commercial digital programs with a focus on Retail Wealth Management. This key leadership position will collaborate closely with product leaders to achieve significant milestones and targets, ensuring the seamless execution of digital initiatives that deliver exceptional value to our customers. This is a high-impact role leadership team and requires candidates who have a strong track record of demonstrated success in leading digital transformation, delivering digital products in a scaled agile framework, and rallying teams around a common goal. Key Highlights Strategic Leadership: Drive the development and optimization of the digital transformation roadmap to align with business goals. Technical Excellence: Ensure outstanding technical execution to meet key milestones and sales targets. Collaborative Partnership: Seamlessly translate business needs into executable outcomes by partnering with commercial product teams. Team Development: Build a culture of engagement, accountability, and high performance, while attracting and mentoring digital talent. Emerging Technologies: Strategize and implement cutting-edge digital services and solutions that support new business models. What You Will Do Business Partnership: Collaborate with commercial product teams to translate business needs into actionable outcomes and continually optimize the digital transformation roadmap. Strategic Planning: Develop short- and long-term technology strategies, validate technologies through POCs and pilots. Technical Execution: Lead and be accountable for the technical delivery of projects, ensuring timely completion and alignment with business objectives. Interdependency Management: Oversee complex workstreams and interdependencies, proposing creative solutions to optimize resource efficiency. Budget Management: Develop and manage budgets and forecasts to support business goals. Team Leadership: Foster a culture of engagement, accountability, and high performance. Mentor and develop digital talent. Standards Compliance: Partner with Architecture and other enterprise functions to ensure systems integrity and compliance with company standards and policies. Minimum Qualifications Experience with Retail Wealth Management software engineering and development 10 years of experience leading complex projects or programs with a proven track record of commercial success. 8 years of experience delivering large-scale global digital solutions. 8 years of experience guiding delivery teams in building, testing, validating, and deploying digital solutions. Bachelor's degree in computer science, Engineering, or a related Technology discipline. No immigration sponsorship provided Preferred Qualifications Advanced degree. Ability to thrive in a dynamic, customer-focused environment. Proven ability to build effective, cohesive, and collaborative teams. Experience with Agile/Scrum development processes. Experience working with globally distributed teams. Skilled in strategizing and implementing emerging technologies. Strong problem-solving skills and a bias for action. Excellent interpersonal and communication skills. Awareness of current technology #LI-BP1 #LI-Remote Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $166,310.00 - $207,890.00 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time- 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Posted 5 days ago

Document Management Technician-logo
Document Management Technician
Contact Government ServicesColumbia, SC
Document Management Technician Employment Type:Full-Time, Entry Level /p> Department: Administrative and Logistics Support CGS is seeking an eager Document Management Technician to provide Legal Support for a large Government Project. The candidate must take the initiative to ask questions to successfully complete tasks, perform detailed work consistently, accurately, and under pressure, and be enthusiastic about learning and applying knowledge to provide excellent litigation support. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Experience scheduling appointments, meetings, engagements, and conferences. Experience receiving and reviewing incoming correspondence and forwarding each item to the appropriate staff. Experience receiving telephone calls and visitors, screening those which can be handled without help. Experience maintaining legal and general office files. Experience reviewing, screening, and controlling incoming mail. Experience searching files for material used in recurring reports. Assembling file data or securing data from staff members into the proper format based on the purpose and nature of the report. Experience producing written documents utilizing a range of office automation software. Experience using a variety of applications to search and retrieve information necessary to complete assigned tasks: e.g., an internal case management database, files located on a shared file network, and external sources such as court records. Experience using established procedures and policies to aid in the preparation of litigation case files and other records to be shipped to an off-site location. locate and retrieve materials identified as subject to shipment. record shipment data into an internal case management system. assemble physical files in boxes for long-term storage. Qualifications: Must be able to read and follow instructions. Must be able to understand the task, task objectives, and the context of the task in the litigation support effort as a whole. Must take the initiative to ask questions when necessary to complete the task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). Must have typing/keyboarding skills and good communication skills. Must be a US Citizen. Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have: Previous Government Experience. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $35,109.01 - $45,140.16 a year

Posted 30+ days ago

Technology Business Management Director-logo
Technology Business Management Director
TruStageMadison, WI
At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Summary This position is a leadership role which represents and supports the senior leaders in the assigned business unit on key business initiatives and management of overall operations for the assigned organization. The role guides and provides high-level executive business support for the senior leadership and often is the proxy voice of the Senior Executive of the business unit. This position collaborates with senior leadership in planning, developing, and executing key business initiatives, as well as leading special projects as directed. Job Responsibilities: This role will be a member of the business area Leadership Team and will serve a key function in supporting consistency and effectiveness of the business area including: Ensuring alignment on work priorities across business areas and shared service teams; Promoting effective prioritization and sequencing of portfolio initiatives; Creating and supporting a collective vision and operating model for the business area; Providing leadership to planning sessions, forums, and other business area priorities. Partner and collaborate with Corporate Strategy Director to support the execution of long-term and short-term business unit strategies, including the annual strategic plan, along with overall management of project portfolios. Identify and align appropriate operational projects, initiatives, forums, reporting, operational budget, leadership activities, training and development of staff, and communication planning. Partner and coordinate with the business leaders on prioritization and management of the business project portfolio, which includes leading the cross functional portfolio management team to scope and prioritize projects, align them to strategic initiatives, brainstorm creative solutions, and identify project tradeoffs. Facilitate and collaborate with Corporate Strategy and business leaders on the development, prioritization, and execution of strategic plans, cascade department strategic plans, and for staffing, document and communicate plans to appropriate stakeholders. Lead special projects and assignments as directed by the business unit leadership. Provide executive support in business unit communication planning and development. Work with the communications team to develop and execute a yearly communication plan, including speaking points and content for business meetings and events. Serve as the project manager and planner for meetings on behalf of the business unit leader. Meet with stakeholders to resolve complex business issues. Proactively engage members, leaders, and stakeholders within and cross-functional to the business unit regarding key business initiatives; make appropriate recommendations and take necessary steps to achieve successful business results. Make decisions that have significant, strategic direct impact on business activities. Represent leadership in business planning meetings and throughout the company as needed or requested. Stay abreast of existing and emerging information technologies and systems to assess their impact on the business needs of the operations. Develop close working relationships with other members of the business unit leadership to ensure successful attainment of goals and objectives. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time. Job Requirements: Bachelor's degree in marketing, business administration, or related field, or equivalent combination of education and/or professional work experience. 12+ years of progressive project/product management experience in the insurance or financial services industry. Proven success and experience in collaborating and influencing multiple functions and groups to achieve desired outcomes. Strong communication skills demonstrated both in writing and verbally; ability to communicate on behalf of senior management. Proven ability to prioritize, lead, and manage multiple projects and tasks to successful completion. Strong organizational and analytical skills, and strong business acumen. Strong time-management, planning, and problem-solving skills. Experience in Microsoft Office suite, including spreadsheets, and with graphic software and Internet/Intranet applications. Ability to travel up to 15% based on business unit support needs. Position Specific: Information and Technology: Bachelor's degree may also be in technology or related field. Technology or product management/supervisory experience required. Experience developing, leading, and managing across multiple business areas including technology, operations, business planning, and management/business reporting. #LI-SW If you're ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration. Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status. Base Salary Range: $126,000.00 - $234,300.00 At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important. Accommodation request TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

Posted 5 days ago

Behavioral Health Utilization Management Clinical Coordinator - Remote In Colorado Preferred-logo
Behavioral Health Utilization Management Clinical Coordinator - Remote In Colorado Preferred
UnitedHealth Group Inc.Grand Junction, CO
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Clinical Coordinator is responsible for processing all Behavioral Health and Substance Use Disorder authorizations within designated turnaround times for various lines of business, including RMHP DSNP, RMHP Medicare, RMHP PRIME Medicaid, RMHP RAE Medicaid, RMHP CHP+, RMHP IFP, and NHP RAE Medicaid. This role involves applying approved medical necessity criteria, escalating cases to secondary medical director review when necessary, and collaborating with leadership and medical directors on complex cases. The Clinical Coordinator proactively manages and identifies potential barriers for members, ensuring they receive necessary care and support. They refer members to the RMHP Care Coordination Department for specific needs, notify providers and requestors of authorization determinations, and offer peer-to-peer consultations when cases do not meet criteria. Additionally, the Clinical Coordinators draft denial letters, validate eligibility, input authorization requests into electronic health records, and provide assistance to callers. They complete required trainings, participate in annual Inter-Rater Reliability testing, and facilitate care coordination meetings. The role also involves engaging members in the RMHP Contingency Management Program, collaborating with facility staff, providing consultations, maintaining confidentiality, supporting evidence-based practices, establishing and maintaining professional relationships, identifying the need for higher-level reviews, formulating case overviews, administering benefits, handling escalated calls, and applying clinical knowledge to determine medical appropriateness. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Remote in Colorado preferred. Primary Responsibilities: Process all Behavioral Health and Substance Use Disorder authorizations submitted by providers within the designated turnaround times specified in the Prior Authorization List for all lines of business, including RMHP DSNP, RMHP Medicare, RMHP PRIME Medicaid, RMHP RAE Medicaid, RMHP CHP+, RMHP IFP, and NHP RAE Medicaid When processing authorization requests, the Clinical Coordinator applies approved medical necessity criteria and appropriately escalates cases to secondary medical director review when necessary Collaborates with leadership to discuss authorization requests when additional guidance is required Proactively manages and identifies potential barriers for members, activating appropriate entities and departments to ensure members receive the necessary care and support to stabilize Collaborates with the medical director on complex cases to ensure members receive appropriate treatment Refers members to the RMHP Care Coordination Department when specific needs are identified, ensuring they are addressed to facilitate successful aftercare planning Notifies providers and requestors of all authorization determinations When a case is determined not to meet criteria, corresponds with the requesting provider to offer a peer-to-peer consultation with the RMHP medical director, allowing the provider to present additional information before a final decision is made When a medical director issues a denial, the Clinical Coordinator drafts a letter informing the member and the requesting provider of the decision, the reasons for the decision, and offers alternative treatment options Verifies eligibility of providers and members for all authorization requests Inputs authorization requests into an electronic health record Promptly provides assistance to callers routed to the BH UM department Completes required trainings by the assigned due dates to comply with auditing entities such as NCQA. These trainings include, but are not limited to the following: MCG criteria, ASAM criteria, and InterQual criteria Participates in annual Inter-Rater Reliability testing and pass with a score of 90% or higher If an incomplete authorization request is submitted, the Clinical Coordinator attempts to obtain the missing information from the requestor and initiates an extension if needed Schedules and facilitates care coordination meetings with members who are receiving substance use disorder residential treatment. The Clinical Coordinator identifies and assists members with unmet needs, resources, and aftercare planning Engages members in the RMHP Contingency Management Program by submitting referrals to Care Management staff, and tracks member milestones met Collaborates with facility staff, attends meetings, and addresses provider concerns Provides consultation to providers and/or consumers on a variety of issues including benefit information, safety issues, confirmation of authorization decisions, procedures for higher levels of care evaluations, and requests for an explanation of the level of care, coverage determination, or best practice guidelines Respects confidentiality and maintains confidence as described in the UHG Employee Handbook. The ability to maintain confidentiality is a critical and essential component of this position Supports outcome-focused, evidence-based best practices and guidelines with providers Establishes and maintains professional working relationships with referral sources, community resources, and care providers Identifies and communicates network gaps in care to Leadership Appropriately identifies the need for secondary reviews or case consultations with the Medical Director Documents concise case reviews Manages member benefits, reviews treatment plans, and coordinates transitions between various levels of care Collaborates with providers and members to address gaps in care within the community, assisting members in transitioning along the continuum of care as needed Addresses escalated calls to resolve complex issues Ensures issues or changes are communicated and implemented as appropriate Applies clinical knowledge and critical thinking to evidence-based guidelines pertaining to clinical presentations. Determines medical appropriateness and appropriate levels of care Sends correspondence to practitioners, providers, and members regarding authorization status/updates needed Maintains job aids for team operations current and updated as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted independent licensure as a LAC, LPC, LMFT, LCSW, or RN in Colorado 4+ years directly serving individuals with behavioral health conditions (mental health/substance use disorders) 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing / rapid re-housing assistance, etc. 1+ years of experience with MS Office, including Word, Excel, and Outlook Substance use treatment experience and/or behavioral health treatment experience Ability to work Monday - Friday, 930am-6pm Mountain Standard Time Preferred Qualification: Utilization Management experience All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 1 week ago

Senior Manager, Technical Account Management-logo
Senior Manager, Technical Account Management
OutreachAtlanta, GA
About the Team The Outreach Technical Support team is a crucial resource that helps customers realize the full potential of the Outreach platform. The team is comprised of deeply technical, customer-obsessed support professionals that answer questions, address challenges and advocate for solutions that improve the Outreach customer experience. The Role As the Sr. Manager, Technical Account Management you will lead and empower a team of Technical Account Managers (TAMs) that serve as strategic technical advisors to our top-tier customers, ensuring they realize maximum value through the Outreach platform. As a key member of the support leadership team, you will define a strategy that enhances the TAM value proposition, increases awareness and accelerates adoption of the offering. You will also be responsible for ensuring your team delivers proactive technical engagements, cultivates deep customer relationships, and advocates on behalf of customers to enhance the customer experience and retain our top customers. Location We prefer that this individual be based near one of our main office sites (Seattle or Atlanta) and have a regular presence in the office. Own, refine, expand and drive the TAM strategy to grow adoption of the offering and deliver unparalleled customer value. Influence product roadmaps and accelerate resolution of key challenges by advocating for the technical needs of strategic customers. Influence customer retention of our largest enterprise customers through proactive technical engagement and value realization. Partner with the GTM Team to more deeply integrate with the account team (AEs, CMSs, PS), drive awareness and understanding of the offering, and accelerate sales and adoption with customers. Establish OKRs and KPIs for the team and execute rigorously against the strategy to meet objectives and deliver excellent customer value. Nurture a connected, motivated and performance driven TAM team that understands their mission and the importance of their work. Attract and retain a high-performance team by building a strong culture that fosters trust, collaboration, fun and achievement of long-term career goals. 7+ years of experience in support or account management roles with 3+ years in management or leadership for a fast-paced, SaaS software company. Strong understanding of SaaS platforms, enterprise software, and complex technical architectures. A track record of setting high standards and meeting and exceeding objectives. Strong analytical skills and the ability to leverage data to identify trends, measure impact, and influence decision-making. A relationship builder with strong executive presence and the ability to form lasting relationships with internal and external senior leaders. Proven ability to develop and execute technical customer account strategies for large enterprises. Experienced in building balanced scorecards and operational dashboards that surface the most important KPIs for regular review and management. A proven leader in guiding teams through extensive change management in order to effectively implement new processes, and drive cultural shifts while keeping teams aligned, motivated, and focused on the end goal. Proven experience developing a global team, with exceptional leadership, coaching, and mentoring skills. Deep understanding of account management and technical support best practices. A relentless customer advocate with a bias towards action. $115,000 - $190,000 a year The annual base salary range for this role is $115,000 - $190,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

Posted 1 week ago

Director, Data Product Management-logo
Director, Data Product Management
MasterCardNew York City, NY
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Data Product Management Mastercard Overview Mastercard is seeking talented professionals to join our team and contribute to our mission of connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our ideal candidate thrives in a collaborative environment, embraces challenges, and is committed to achieving excellence. If you are ready to advance your career and be part of a forward-thinking company that values creativity, dedication, and professional growth, we invite you to explore this exciting opportunity with Mastercard. Role Overview Mastercard is on a journey to modernize and advance our Finance Technology landscape. As the Director, Data Product Management- Technical, you will leverage your strong technical background in data product management to align requirements with business objectives and enhance data-driven decision-making. Your leadership will be instrumental in managing cross-functional teams and stakeholders across the entire Finance Data framework lifecycle, from conceptualization to launch. This role requires a blend of technical expertise, strategic vision, and practical execution to drive enterprise-wide change in finance technology. This is an exciting opportunity to shape the future of finance technology and lead an impactful modernization journey. If you are passionate about driving change and delivering value in a fast-paced environment, we encourage you to apply. Responsibilities The ideal candidate will have a demonstrated understanding of data product management, excellent analytical and requirement gathering skills, experience in business process analysis, knowledge of Finance functions (bonus), and the ability to collaborate effectively with various stakeholders. As the Director, Data Product Management- Technical, you will be responsible for the following: Requirements Gathering and Alignment: Collaborate closely with technology and business stakeholders to define data product requirements, translate business needs into technical specifications, and ensure alignment across teams. Strategic Roadmap Planning: Develop and execute a roadmap for data products within finance technology modernization initiatives, aligning with business goals and driving measurable business outcomes. Data Product Strategy: Oversee the lifecycle of data products within the finance technology ecosystem, from ideation and development to deployment and ongoing optimization. Data / Technical Expertise: Lead the technical design and implementation of data solutions, including integration with financial systems, data governance frameworks, and advanced analytics tools. Foster a data-driven culture, utilizing analytics to inform product decisions and improve customer experiences Data Management: Ensure that data products adhere to regulatory requirements, internal policies, and industry best practices, particularly in areas such as data privacy, security, and financial reporting standards. Technology Selection & Integration: Evaluate and recommend technologies and platforms that will enhance the financial data landscape in partnership with technology partners, ensuring seamless integration across systems and platforms. Change Management: Drive the change management process for finance technology transformations, ensuring smooth adoption of new data products and technologies by end-users and stakeholders. Preferred Skills and Experiences Experience in data product management within the Tech or SaaS or FinServ industry Proven ability to understand and empathize with customer needs, backed by a strong track record of developing data-centric frameworks and/or products Experience managing vendors and technology partners, with a knack for negotiating and maintaining productive partnerships Demonstrated ability to lead cross-functional teams in a fast-paced, growth-oriented environment Strong analytical skills, with a penchant for data-driven decision-making and a deep understanding of Finance functions (accounting, controllership, FP&A, etc.) and insights Exceptional communication skills, capable of inspiring teams, engaging stakeholders, and articulating product visions and strategies effectively Entrepreneurial mindset, with the agility to adapt to changing priorities and the resilience to overcome challenges All About You Proven ability to lead and partner for success in a matrix environment Flexibility and adaptability to anticipate and overcome adversity, quickly come up to speed on new ideas and initiatives Proven track record of data driven decision-making Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Passionate about empowering every business everywhere Strong project management skills Strong execution skills, able to get things done through collaboration and influencing others Ability to interact with varying levels of leadership across the organization Self-starter and quick learner with ability to work independently in white space Bachelor's degree in Business, Finance, Economics, Product Management, Information Systems, or a closely related discipline; Master's degree in similar areas preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Miami, Florida: $148,000 - $237,000 USD O'Fallon, Missouri: $148,000 - $237,000 USD Purchase, New York: $170,000 - $273,000 USD

Posted 2 weeks ago

Management Trainee-logo
Management Trainee
Enterprise Rent-A-CarNapa, CA
Overview Start your career with Enterprise! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career. This position is located in Napa and Vallejo, CA. We offer a robust Benefits Package including, but not limited to: Competitive Compensation - This position offers targeted 1st year annual compensation of $64,319.00 with an average 45 hour work week. Paid Time Off, starting with 13 days off per year Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discounts on car rentals, car purchases and much more! 401(k) retirement plan with company match and profit sharing We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Responsibilities We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Equal Opportunity Employer/Disability/Veterans Qualifications Must have a minimum of one year experience in sales, customer service, management or leadership. Bachelor's degree required. Must have an unrestricted driver's license. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Posted 30+ days ago

Manager Care Management-logo
Manager Care Management
Cambia HealthSalt Lake City, UT
Manager Care Management Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of clinical leaders are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Manager Care Management plans, directs, and manages the activities of the care management professional and support staff. Oversees staff directly or through subordinate supervisor(s). Provides leadership to set performance standards and ensure effective and efficient execution of care management programs across all Cambia plans, including case management, disease management and care coordination. Represents the department in interactions with all levels of management, vendor partners, clients, providers, government officials, and outside consultants - all in service of creating a person-focused health care experience. As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us. Are you passionate about transforming healthcare experiences? Do you thrive when leading teams toward meaningful outcomes? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Bachelor's degree in nursing or related field, master's preferred 7 years of healthcare or clinical care experience 5 years of leadership experience or equivalent combination of education and experience Current unrestricted Registered Nurse (RN) License, (LCSW) Licensed Clinical Social Worker, (LPC) Licensed Professional Counselor, or (LMFT) Licensed Marriage and Family Therapist in a state or territory of the United States Certification as a case manager from the URAC-approved list of certifications preferred Skills and Attributes: Ability to identify issues, opportunities, and effective solutions and collaborate with other departments to improve processes and/or results Demonstrates competency in resource and project management: budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing deliverables Ability to develop and lead a team including: hiring, goal setting, coaching and development (including supervisors and/or employees who may be in multiple locations or work remotely) Ability to communicate effectively, verbally and in writing, including meeting facilitation and presentations with employer or provider groups Familiar with health insurance industry trends and technology Demonstrates competency in clinical case management and utilization management practices Experience using population statistics and their application in care management programs What You Will Do at Cambia: Leads development of care management policies, procedures, and standards; establishes long-term departmental goals with division leadership; oversees program development, implementation, quality, and outcomes; adapts operational plans as needed Handles all management responsibilities including hiring, performance reviews, coaching, development, and retention; develops supervisors and participates in talent management activities Communicates organizational objectives; monitors metrics to ensure deliverables meet department and regulatory standards; implements policy updates and process improvements to maintain quality and service excellence Manages department budget and financial targets; authorizes expenditures; monitors workforce allocation and resources; oversees project plans Collaborates with other leaders across departments to resolve issues; creates visibility and support for care management programs; may develop and present educational updates to other departments Maintains clinical competency and stays current on medical practices and industry trends; develops resource materials; provides education about programs to employees, providers, and community stakeholders As a member of our strong leadership community, you will provide direction to your team, engage them towards common goals and create a positive experience that helps people flourish #LI-Remote The expected hiring range for a Manager Care Management is $110,500 - $149,500 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $104,000 - $169,000. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Manager, Product Management - Global Player Support-logo
Manager, Product Management - Global Player Support
Riot GamesLos Angeles, CA
Player Support at Riot Games strives to shatter the service expectations of players worldwide, providing millions of players with high-quality support that echoes Riot's values in every experience we provide. As Manager, Product Management you will be responsible for defining the holistic support experience for your products, working with Product, Technology and Operations teams to make this vision a reality. You will lead a team of Producers who will be the ingest point and first prioritization for the product roadmap, determining how these products and services will reach players, while also ensuring operational readiness. Together you will be responsible for the launch success and continuous improvement of the support experience for your products. Responsibilities: Improve our players' experiences with support services across our games and around the world Manage internal customer and partner relationships, including game teams and other internal Riot teams developing vertically integrated customer-facing capabilities Manage important requirements, customer and partner communications, and ensure the product team is aligned with Player Support KPIs and goals Provide direction and leadership in the development, testing and release process for our products Work with creative and technical leadership to determine and support the creative vision, technical structure and overall product plan for new products or enhancements to existing products Coordinate resources; create, implement and monitor schedules to ensure that support components are created and delivered on-time and within established resource constraints Define, launch, and execute various strategic initiatives focused on elevating our support response across our internal teams, customers, and partners Represent the voice of the players and operations, and be responsible for both launch success and continuous improvement of the support experience for your products Hire, lead, and develop a diverse, high-performing team, setting up the organization for success through investments in career growth Deliver on assigned OKRs and service levels, enabling operational excellence across all aspects of the player journey Input to weekly, monthly, and quarterly business reviews to instill player focus and operational excellence culture across relevant support channels Required Qualifications: 5+ years of experience in a product management or production role in a support organization 2+ years of people management experience Previous game industry experience Proven track record of creating quality products, with the ability to identify flaws and inefficiencies in the design, experience, and behavioral outcomes Experience guiding the full product development process: creation, design, execution, quality testing, etc. Experience with data-informed feature/service design and decisions Experience communicating both creative and functional feedback to diverse groups Experience translating UX testing and feedback into new features Experience with and knowledge of customer support principles, methodologies, and tools Experience in identifying, managing, and implementing operational improvement initiatives Demonstrated record of critical thinking and creative problem solving to address complex, multi-disciplinary challenges Desired Qualifications: Experience with SQL / Root Cause Analysis Experience with project management (Agile, Scrum, Waterfall, etc.) Presentation skills for senior leadership / executive audience For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Posted 3 weeks ago

ICForporated logo
Grants Manager - Lee County, Florida (Local Remote / Hybrid) - Disaster Management
ICForporatedTampa, Florida

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Job Description

Are you interested in opportunities in Disaster Management? Do you have experience in planning, mitigation, or grant management? Join our team in Lee County, Florida, as a Grant Manager!

This opportunity is a Hybrid role, local to the Lee County, Florida area.

We are seeking several Grant Managers to join our team and work with sub-recipients to manage mitigation grants. Grant Managers will also assist the Sector Leads with financial management and grant details. Ensure the quality, completeness, and on-time delivery of assigned tasks. Maintain assigned workloads, leads, and job assignments. Track key metrics. 

Key Responsibilities:    

  • Support Sub-recipients with application development and implementation. 
  • Monitor status of cases from validation of documentation and tracking progression through closeout. 
  • Coordinate and participate in the resolution of grant-related issues and concerns. 
  • Address any issues presented by Task Force Leaders. 
  • Optimize procedures and maintain communication and focus. 
  • Maintain and track each case as required by Group Leads in the project report management information system. 
  • Measure performance with key metrics. 
  • Keep the management team informed on issues, problems & resolutions. 
  • Provide superior customer service skill set, including the ability to listen, facilitate and negotiate problems. 

Minimum Qualifications: 

  • Bachelor’s Degree 
  • 3+ years of experience in planning, mitigation, or disaster management 
  • 3+ years of CDBG-DR experience

Preferred Skills: 

  • Experience in grant management with FEMA or HUD
  • 3+ years of Grant Management experience

Professional Skills: 

  • Ability to effectively communicate with the client regarding issues, needs, and/or priority setting for projects 
  • Ability to facilitate meetings and present complex information in an understandable and compelling manner 
  • Critical thinking and problem-solving skills paired with a desire to take initiative 
  • Demonstrated experience balancing and prioritizing multiple projects and competing priorities to meet goals, deliverables, and deadlines 
  • Ability to work under pressure, both individually and collaboratively in a team environment 
  • Strong organizational skills and client service focus 

#FTLEE

#LI-CCI
#Indeed

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent  to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.


 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,388.00 - $94,160.00

Nationwide Remote Office (US99)

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