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ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Immediate need for a talented Sales Operations Analyst / Revenue Operations Analyst. This is a 06 Months Contract opportunity with long-term potential and is located in Atlanta, GA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:26-01884 Pay Range: $55 - $59/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Marketing Analytics & Attribution (The “Scientist”) Attribution Modeling: Design, implement, and monitor attribution models (e.g., first-touch, multi-touch) to identify which marketing channels—such as webinars, SEO, and paid media are driving revenue, not just surface-level engagement metrics. Campaign ROI Analysis: Analyze cost-per-lead (CPL) and cost-per-opportunity to assess campaign effectiveness and provide recommendations on budget optimization. Inbound Funnel Optimization: Evaluate conversion and drop-off points across the inbound funnel (e.g., post–demo request abandonment) and recommend data-backed improvements to increase conversion rates. Sales Execution & BDR Rigor (The “Hunter”) Inbound Lead Response: Serve as the first point of contact for inbound leads, maintaining sub–five-minute response times during business hours to maximize conversion. Outbound Prospecting: Execute high-volume outbound outreach (calls and emails) targeting accounts that mirror the profile of top-performing inbound leads using lookalike analysis. Pipeline Hygiene: Enforce CRM accuracy and discipline by ensuring all opportunities are properly tagged with the correct lead source and campaign identifiers to support reliable reporting and attribution. Key Performance Indicators (KPIs) Conversion Rate: Marketing Qualified Lead (MQL) to Sales Qualified Lead (SQL) conversion. Attribution Accuracy: Percentage of closed deals with a verified and accurate lead source. Sales Activity: Volume of outbound calls/emails and inbound lead response time Key Requirements and Technology Experience: Skills-5–7 years of relevant experience in sales operations, revenue operations, sales support, or analytics with demonstrated strategic and operational impact. 2–3 years of experience supporting customer-facing teams, particularly inbound sales or SDR functions. Proven experience leading complex projects, programs, or organizational change initiatives. Strong analytical and problem-solving capabilities, with the ability to simplify complex problems and deliver data-backed solutions. High business acumen with a creative, results-oriented mindset. Advanced SQL expertise. Excellent communication and presentation skills. Strong interpersonal skills with the ability to influence and align cross-functional stakeholders. Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #san

ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

ABOUT US: Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. We’ve scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for. Our leadership reads like a special operations roster—experience inside the Intelligence Community and In-Q-Tel, a former Accenture Consultant, a former Dan Martell executive, and a founder with multiple startups who’ve lived the “high standards, high output” reality. APPLICANT QUALIFICATION QUESTIONS: Do you have 5-years+ experience in manufacturing? Do you have Manufacturing Leadership Experience? (Operations, Production or Plant) Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer? REQUIREMENTS: 5+ Years in a Manufacturing Leadership Role High Performance Competitive Drive THE ROLE: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. Your role is to do what you’ve done your entire career — just at a much higher level of impact: Diagnose where operations are leaking time, money, and trust. Identify the real causes behind late orders, margin bleed, and chaos. Serve as a trusted operational peer — not a salesperson, not a software pusher. You won’t be “selling AI.” You’ll be helping manufacturers finally fix the problems they’ve been managing around for years. And no — you don’t need to be an AI engineer. We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth. WHO IS THIS FOR: This role is for operators who’ve learned manufacturing the hard way — by living it. You’ll thrive here if you deeply understand: How production actually breaks under pressure Why ERP and automation projects so often fail Where spreadsheets quietly destroy margin and visibility How change really happens on a shop floor and why forcing it never works If you’ve spent years: Running plants Fixing broken schedules Protecting margins in messy environments Holding operations together with duct tape, grit, and experience This role lets you apply that hard-earned expertise to transform manufacturing at scale — without owning the day-to-day firefighting anymore. COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way Final Thought Manufacturing is entering a once-in-a-generation transition. AI will either be layered on top of broken systems… or guided by people who understand how plants truly operate. This role exists for the second kind of leader.

Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

Who We Are: Intangible Partners ( https://intangiblepartners.com/ ) builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results. Our team blends deep operational experience with real technical execution. We’ve scaled products from zero to strong market adoption, raised venture capital, and turned complex technology into tools that produce measurable results. We work side-by-side with operators and leadership to solve today’s toughest operational challenges and help manufacturers grow without needless firefighting. Role Overview: As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments. We are looking for someone with real manufacturing operations experience who wants to move into a customer-facing commercial role. This position is responsible for helping us grow in the manufacturing sector by using industry knowledge and relationships to identify opportunities, start the right conversations, and support the sales process. You will play a key role in understanding customer operations, qualifying opportunities, and ensuring discussions stay grounded in real plant realities. Responsibilities: Business Development Build relationships with plant managers, operations leaders, and manufacturing business owners Identify companies where operational challenges align with our focus areas Opportunity Qualification & Discovery Support discovery conversations to understand how a prospect’s operations run today Help surface pain points related to planning, execution, coordination, and performance visibility Assess whether there is a strong operational and business case to move forward Sales Process Support Work alongside technical team members during deeper solution discussions Participate in customer meetings to provide operational context and credibility Support proof-of-concepts (POCs) and pilot initiatives by ensuring they reflect real-world workflows Help connect operational improvements to measurable business outcomes Industry Representation Act as a credible peer in conversations with manufacturing leaders Maintain long-term relationships that can lead to future opportunities Minimum Qualifications: 5+ years in manufacturing operations, such as: Plant Manager Operations Manager Production Manager Continuous Improvement / Lean leadership Strong understanding of day-to-day operational challenges Ability to communicate clearly with both operations and business stakeholders COMPENSATION & GROWTH This position has no caps on earning. Your impact, relationships, and results directly shape your upside. More importantly, this role offers something rare: Respect for your experience Exposure to elite technical talent A seat at the forefront of how AI reshapes manufacturing — the right way

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Operations Consultant - Managed Operations Locations: San Francisco, CA | Hybrid 6x a month (Hiring Locally in CA ONLY) Get To Know Us: SS&C is seeking an Operations Consultant to join its Managed Operations team. We are looking for a highly motivated professional with a strong background in financial technology, investment operations, or a related discipline. The ideal candidate combines operational expertise with a customer focused mindset. In this client facing role, you will deliver key middle and back office operational services across SS&C's accounting platforms. You will collaborate closely with internal teams, external stakeholders, and clients to oversee daily operational processes, ensure platform optimization, and support a variety of concurrent projects. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Monitor and manage Start of Day (SOD), Intraday, and End of Day (EOD) processes across accounting platforms and related integrations, including exception handling and resolution. Provide operational consulting and execution support on projects such as client onboarding, fund launches, counterparty setup, asset class expansion, reporting initiatives, and platform integrations. Conduct operational reviews to assess client environments, ensuring optimal configuration, adoption of new functionality, and implementation of scalable, efficient workflows. Advise on and support integrations across front, middle, and back-office systems, third‑party vendors, data warehouses, and reporting platforms. Process and reconcile key asset servicing lifecycle events and non‑trading activities. Investigate and resolve reconciliation breaks through direct communication with custodians, brokers, and other third parties. Document business and technical requirements, workflow designs, and maintain an up‑to‑date library of operational artifacts. Attributes Ability to communicate technical and operational concepts clearly to stakeholders with varying levels of technical background. Strong analytical, verbal, and written communication skills. High level of professionalism, attention to detail, and commitment to operational excellence. Flexibility to work in different shift patterns as business needs evolve. What You Will Bring: 2-5 years of experience in a financial services or financial technology environment, ideally within middle‑ or back‑office operations. Strong understanding of instrument valuation across asset classes including equities, options, futures, fixed income, credit, and FX. Knowledge of trade lifecycle, including pre-trade compliance, order generation, execution, confirmation, settlement, reconciliation, and reporting. Prior exposure to Advent Geneva or similar portfolio accounting and reconciliation platforms. Preferred: Experience with technical integrations across counterparties, market data vendors, and buy‑side platforms Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. #LI-BP1 #CA-BP Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. California: Salary range for the position: 130000 USD to 140000 USD.

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Who we are looking for State Street AIS provides fund accounting, administration, tax, compliance and middle office trade support services to hedge fund managers. AIS combines its experienced teams of trained financial service professionals with sophisticated software development talent to create a superior trade support infrastructure that features Straight-Through-Processing (STP) and real-time information. The responsibility of the operations group is to support clients by providing trade capture, portfolio pricing, trade confirmation and settlement services. We are looking for a qualified candidate to join our team; growing their acumen for complex financial products and the security settlement lifecyle while working in support of large alternative investment managers trading across diverse strategies. What you will be responsible for Intermediate understanding of settlements for equities, fixed income, futures and foreign exchange and derivatives Process trades Confirmation of client trades by phone, email or matching platform Interact on a daily basis with prime brokers and client counterparties Resolution of trade breaks with client and counterparties Resolve fails with prime broker and counterparties Liaise with client regarding ad hoc issues, establish and maintain relationships with client and other external parties: Counterparties, Prime Brokers, etc. Co-ordinate system enhancements or new requirements on behalf of the team. Responsible for the co-ordination of system testing and sign off Involved in new client onboarding and initialization of funds. . What we value These skills will help you succeed in this role In depth knowledge of some/all of the following products: Equity, Futures, Options, Fixed Income, FX, Derivatives (IRS, CDS, TRS, etc) Experience interfacing with security valuation agents like Markit PV, BVAL, ICE Data, JPM Pricing Direct Knowledge of trade order flow, security life-cycle events (settlements, corporate actions), SWIFT messaging and cash wire processing required. Strong verbal, analytical and written communication skills Experience with Advent Geneva Platform advantageous Education & Preferred Qualifications Bachelor's degree 4-6 years of experience Salary Range: $70,000 - $122,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home . About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy & Operations Principal, you will lead a diverse array of projects directly impacting Via's Fleet Operations. You will set strategy, develop partnerships, lead end-to-end projects and own outcomes in areas including operational analyses, process improvement, and more. This role is based in NYC and requires ability to come into the office. What You'll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic partnerships: Develop and nurture strategic partnerships and manage vendor relations to achieve Via's growth and operational objectives Operational excellence: Manage essential aspects of daily operations to ensure smooth ongoing operations, while also thinking strategically about long-term improvements and sustainable growth. Process improvement: Identify opportunities to streamline workflows, implement best practices, and build scalable systems that support Via's continued expansion. Adaptability: Respond to shifting business needs, pivoting effectively to align with company priorities and new opportunities. P&L ownership: Use data to interpret P&L, influence cost structure, and drive margin improvements. Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations Data analysis: Perform detailed analyses to support data-driven decision-making. Cross-functional collaboration: Collaborate with teams across the organization, including Market Operations and Partner Operations, to deliver projects and support impact for our partners and riders Who You Are: Minimum of 6+ years of work experience Have a Bachelor's Degree with a record of exceptional academic achievement Partner-facing: Skilled at managing and building relationships with external partners and stakeholders. High degree of ownership: You have a proven track record of translating strategy into operational success. Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Team leader: Effective team leader with a track record of driving collective success through strategic direction and engagement Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Comfortable with analytical tools such as Excel, Google Suite, and Tableau, with a desire to further enhance your skills. Data analytics experience is a plus (SQL) Fleet experience is a plus Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

THIS IS A NON-CIVIL SERVICE POSITION CITY OF BALTIMORE, MAYOR'S OFFICE OF NEIGHBORHOOD SAFETY AND ENGAGEMENT Agency Operations Manager - Operations Officer II HOURS/SALARY RANGE: Full time, 40 hours/week Salary Range: $ 76,299 - $122,078 GET TO KNOW US Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits JOB SUMMARY The Operations Manager is responsible for high-level project coordination, inter-lane collaboration, and administrative functions, on behalf of the Agency Director. This role is critical in supporting special MONSE projects including leading the development and implementation of violence prevention strategies, serving as a trusted team member on the Lead Team and managing and overseeing projects and initiatives to achieve MONSE's priorities and objectives. In addition to providing Executive support, the Operations Manager will perform agency Human Resource functions to include supporting and enhancing the employee experience, handling employee onboarding and offboarding, and working within Workday to maintain payroll and employee data. Candidates are self-starters, solution-oriented, focused on attention to detail and able to work in a fast-paced and politically charged environment. This position requires strong alignment with City of Baltimore's and MONSE's mission, values, and strategic vision, as well as demonstrated success, sound judgment, and flexibility working in a complex, fast-paced environment. ESSENTIAL FUNCTIONS (The following examples illustrate the work performed in this position. Position may require some, or all, of these examples; this list is not inclusive. Position may require related duties not listed if necessary to accomplish the work of the agency.) Executive Support Work with agency leadership to develop and manage strategic planning initiatives. Evaluate and anticipate the agency's changing operational needs and make and recommend changes to ensure seamless and cost-effective delivery of services and maximum productivity and performance. Prepare materials and briefs in preparation for meetings and presentations with internal and external participants, including other city agencies, funders, community residents and other stakeholders. Draft and/or edit a variety of written documents (emails and memos, etc.), including but not limited to internal and external correspondence, briefing materials, and talking points for meetings and events. Draft and/or edit presentation materials, including PowerPoint presentations and other documents. Is a key redundancy for the Chief of Staff and representative for the organization to a wide range of external and internal constituencies. Must have a demonstrated record of success to establish effective, collaborative relationships with all levels of constituents throughout a broad range of interest groups and manage sensitive and confidential information. Exercise discretion and judgment in resolution of mission-critical day-to-day assignments and requests. Serves as a back-up for the administrative staff, when needed, to ensure deliverables are completed in a timely fashion. Work with administrative staff to maintain systems for organizing and retrieving materials and prepared documents. Coordinate internal and external staff and constituents to plan and manage events, initiatives and special projects as assigned, including participant attendance, related correspondence and other logistics. Strategic Project Management Oversee MONSE's organizational processes and operations, including Trello, to ensure productivity and quality. Coordinate different lanes within MONSE to foster an exchange of ideas and provide cross-team learning opportunities. Capture and memorialize team insights and practices in ways that augment productivity and efficiency. Support the Agency Director, Chief of Staff, and Lane Leads to ensure essential operational tasks - from grantee performance reporting, programmatic data management, quarterly and annual reports, and updates associated with the Comprehensive Violence Prevention Plan - are completed and shared timely. Maintain a dashboard of key deliverables and milestones to drive progress towards completion of key initiatives. Identify potential problems and points of friction and find solutions to maximize efficiency and collaboration. Manage the delivery of weekly, monthly, and quarterly reports requested by the Agency Director to facilitate effective management of agency priorities and resources. Human Resources Support Coordinates "employee experience" (ARODS - attraction, recruitment, onboarding, development, and separation). Inspire and motivate employees through positive encouragement and incentive initiatives. Performs agency onboarding functions to include Workday set up, equipment and account set up, etc. Works in conjunction with BBMR and DHR to create new work requisitions, initiate reclassifications, submit salary justifications, etc. Maintains accurate and up-to-date human resource files, records, and documentation in a secure location. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management. Maintains the integrity and confidentiality of human resource files and records. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Creates and maintain standard operating procedures. Maintains up to date spreadsheets on vacant and filled positions. Handles all FMLA requests while maintaining privacy of the employee requesting leave. Runs payroll in an accurate and timely manner for the agency. Assists in any termination, resignation, or offboarding activity that may arise. Assists with planning and execution of special events such as benefits enrollment, agency-wide meetings, employee recognition events, holiday parties, and retirement celebrations. MINIMUM QUALIFICATIONS Education and Experience Requirements Bachelor's degree and/or five years' experience in support of non-profit, academic, business, research and/or development activities and operations, providing high level administrative oversight, coordination, and advice required. 1-2 years' experience in a Human Resources competency required. KNOWLEDGE, SKILLS, AND ABILITIES Preference given to candidates with high level experience directly supporting executives and/or other leadership. Knowledge of or familiarity with local, state and federal government departments or agencies and the local and state philanthropic community is a plus. Efficiently operates a computer to access e-mail, electronic calendars, social media, and other basic office support software. Should be proficient in Slack, Microsoft Project, Outlook, Word, Excel, and PowerPoint and graphics packages to assemble and create reports and presentations, Google Drive, Dropbox and other similar platforms. Must have the ability to synthesize, analyze, and critique effectively. Be a self-starter and accountable to complete tasks and drive performance with minimal oversight. Attention to detail and able to correlate topics and information. Demonstrated ability to maintain confidentiality. Creative/imaginative with excellent organizational skills. A demonstrated ability to address/resolve difficult, multi-faceted problems. Excellent oral and written communication skills. Ability to work long and unpredictable hours under pressure and consistently meet deadlines. information. ADDITIONAL INFORMATION BACKGROUND CHECK Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. PROBATION All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation. FINANCIAL DISCLOSURE This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. EQUAL OPPORTUNITY STATEMENT Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Strategy & Operations Principal, for Via's Operations team, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! This role requires someone to be based locally in either of the following locations: Denver, CO or Seattle, WA What You'll Do: Own and manage the end-to-end operating strategy of Via's service on behalf of our partner. Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation. Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience. Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners. Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis. Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations. Who You Are: Strategic leader with 6-10 years of experience leading complex operations; Bachelor's degree required Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Strong analytical thinker who uses data to guide strategy, not just report outcomes. Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy & Operations Associate Principal, you will join the Global Operations team and lead a diverse array of projects directly impacting Via's operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via's business portfolio to drive continuous improvement and innovation in transit services around the world. What You'll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Data analysis: Perform detailed analyses to support data-driven decision-making Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Process development: Proactively identify opportunities to improve workflows and build scalable processes from the ground up Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams Strategic partnerships: Develop and nurture strategic partnerships to achieve Via's growth and operational objectives Who You Are: Minimum of 3-5 years of work experience Have a Bachelor's Degree with a record of exceptional academic achievement Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $85,000-$110,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategy and Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Own and manage the end-to-end operating strategy of Via's service on behalf of our partner. Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation. Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience. Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners. Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis. Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations. Who You Are: Strategic leader with 6+ years of experience leading complex operations; Bachelor's degree required Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Strong analytical thinker who uses data to guide strategy, not just report outcomes. Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $145,000 - $170,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

About Traba Traba's mission is to empower businesses and workers to reach their full productivity and potential. As a technology company, we are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent, providing workers with flexible and meaningful opportunities. We're proud to be backed by world-class investors like Founders Fund, Khosla Ventures, and General Catalyst. About the Role We are seeking a strategic and results-oriented Senior Manager to lead our Strategy & Operations team focused on our Customer audience, Light Industrial businesses. You will be at the forefront of growing revenue for the company and spearhead the development and execution of operational strategies aimed at optimizing customer satisfaction, retention, and growth. You will work collaboratively with cross-functional teams, including Product, Engineering, Marketing, Growth, and Operations, to design and implement scalable processes and playbooks that drive customer growth & success. This position requires a combination of leadership, strategic thinking, and hands-on operational execution. Responsibilities Strategic Planning & Execution: Define and implement the strategy for Customer Strategy & Operations teams. Collaborate with key stakeholders to align the team's objectives with Traba's overall business goals. Operational Excellence: Own the optimization of customer related processes to ensure high levels of client satisfaction, retention, and upsell opportunities. Cross-functional Collaboration: Work closely with Product, Growth, Engineering, and Operations teams to identify customer pain points and deliver solutions that enhance the customer experience. Team Leadership & Development: Lead and mentor a growing team of individual contributors and people managers within the Strategy & Operations Associates. Provide ongoing guidance, foster a culture of continuous improvement, and promote professional growth at all levels. Data-Driven Decisions: Leverage analytics to measure customer success KPIs, identify trends, and guide the team toward achieving operational targets. Customer-Centric Strategy: Ensure that customer feedback is captured and acted upon, leading efforts to improve the overall customer journey and reduce churn. Project Management: Lead high-impact projects aimed at improving team efficiency, customer experience, and retention. This may include product launches, process improvements, and systems integrations. Onboarding & Growth: Oversee the seamless onboarding process for new clients, ensuring they experience immediate value from Traba's services. Ensure the continued growth of existing accounts through a proactive approach to relationship management. What You'll Need Experience: 7+ years in operations, strategy, account management, or customer success, with at least 3+ years in a leadership role AND Previous experience in tech, marketplace, or startup environment. Proven Leadership: Demonstrated ability to build and lead high-performing teams, coach team members, and manage cross-functional initiatives. Customer Success Expertise: Strong understanding of customer success methodologies, including onboarding, retention strategies, and building long-term customer relationships. Analytical & Strategic Mindset: Ability to develop data-driven strategies and measure success against KPIs. Proficiency in tools like Excel and SQL is a plus. Communication Skills: Excellent communication skills, with the ability to influence stakeholders at all levels and clearly convey complex ideas. Growth-Oriented: A passion for scaling businesses, building teams, and improving operational processes. Bonus Points Experience with product or engineering teams to develop customer-facing solutions. Knowledge of no-code tools like Retool or platforms for customer engagement. Familiarity with Account Management tools (Salesforce, Gainsight, etc.). Benefits Start-up equity Competitive salary 100% paid health, dental, and vision coverage ️ Free meals and snacks in the office Commuter benefits Gympass benefit ✚✚ Additional: One Medical membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health Salary Range The total compensation (cash + equity) range for this role is $150,000 - $300,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we're open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business. Equal Opportunity Employer Traba is committed to fostering a diverse and inclusive workplace. We evaluate applicants without regard to race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, veteran status, or any other characteristic protected by law. Our Values Dream Big- We create a bold direction and a vision that inspires. Olympian's Work Ethic- We put everything we have into our work, striving for excellence. Growth Mindset- We tackle challenges head-on, learn from failures, and keep improving. Customer Obsession- We go the extra mile to solve customer problems and deliver exceptional service.