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Cushman & Wakefield Inc logo
Cushman & Wakefield IncChattanooga, TN
Job Title Operations & Performance Management Director Job Description Summary The Director of Operations & Performance Management is a strategic leadership role responsible for overseeing operational excellence, compliance, performance metrics, innovation, and continuous improvement across a complex real estate or manufacturing account. This role ensures seamless integration of service lines, drives efficiency, and maintains high standards of service delivery and client satisfaction. Job Description Key Responsibilities: Operational Leadership & Governance Serve as the primary liaison with client Vendor Management and account leadership. Lead contract/MSA change management, compliance tracking, and education. Oversee governance programs, including audit processes and accountability controls. Ensure alignment of strategic account programs with business objectives. Performance Management & Innovation Monitor service delivery metrics, identify gaps, and drive collaborative solutions. Lead incident notification and resolution processes. Drive continuous improvement culture across all service lines. Develop and implement best practices and operational standards. Technology & Business Intelligence Partner with BI and Technology teams to develop strategy and ensure compliance. Support technology audits and reprioritization communications. Financial & Risk Management Develop financial plans focused on cost control and reduction. Oversee budget preparation, capital planning, and financial reporting. Ensure regulatory compliance and manage risk and liability. Team & Vendor Management Lead and support cross-functional teams with a "one team" approach. Ensure optimum staffing and effective vendor performance. Provide coaching, training, and recognition to drive excellence. Client Relationship & Communication Maintain effective relationships with key client contacts. Provide leadership in client briefings, reporting, and strategic planning. Promote transparency and integrity in all communications and deliverables. Key Competencies: Strategic Program Management Performance & Compliance Oversight Business Acumen & Financial Management Communication & Relationship Building Innovation & Continuous Improvement Technical & Operational Proficiency Vendor & Team Leadership Emotional Intelligence & Empathy Multi-tasking & Problem Solving Education: Bachelor's Degree in Facilities Management, Real Estate, Business Administration, or related field. Experience: Minimum 10 years in real estate services or manufacturing operations. Experience managing large-scale outsourced contracts. Strong background in performance management, compliance, and BI/technology support. Familiarity with CMMS/Work Order Management systems. Experience in project/construction management and workplace services preferred. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Posted 3 days ago

NISC logo
NISCMandan, ND
National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld’s Best Places to Work survey for twenty-two years and we are looking for qualified individuals to join our Team. Work Schedule: Hybrid from one of our three office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Position Overview: As a Work Management Implementation Project Manager, you will play a key role in helping utilities successfully adopt NISC’s Work Management solution. You will partner with stakeholders across the organization to analyze business needs, configure workflows, and deliver training that empowers teams to work more efficiently. Your work will include work process analysis, setting up dispatching and field service software, guiding system testing, and leading both virtual and onsite training sessions. Beyond implementation, you will drive change management efforts to ensure Members/Customers get the most out of NISC’s solutions. Primary Responsibilities: Conduct comprehensive analyses of business processes to design and implement effective workflows. Configure NISC’s products to align with and support Member/Customer business operations. Deliver onsite and virtual training sessions to Member/Customers, accommodating a range of technical proficiencies. Organize and facilitate Member/Customer meetings as necessary. Diagnose and resolve configuration, data, and permission issues. Oversee and coordinate multiple concurrent projects to ensure timely completion. Collaborate with cross-functional teams to manage integrations, testing, and project timelines. Maintain and update project schedules, document potential risks, and develop training materials and reports as needed. Provide ongoing application support throughout the project lifecycle. Participate in after-hours call support as assigned. Demonstrate a commitment to NISC’s Statement of Shared Values. Additional duties as assigned Knowledge, Skills & Abilities Preferred: Ability to analyze data and draw meaningful business conclusions relevant to Project Management and work processes. Knowledge of business-related software applications and services. Knowledge of the Utility or Telecom industries. Advanced level knowledge of Project Management processes and theory. Advanced verbal and written communication skills. Moderate level presentation and training skills. Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers. Ability to research and problem-solve with a strong attention to detail. Ability to organize and prioritize. Ability to set and manage internal and external Member/Customer expectations. Ability to demonstrate initiative and accountability. Ability to multitask and manage time. Ability to demonstrate professionalism. Ability to troubleshoot software issues Advanced understanding of change management best practices. Basic level knowledge of Utility/Telecom software and software integrations. Ability to travel as often as necessary, generally around 20-30% a year, to meet the goals and objectives of the position. Desired Education and/or Certification(s): Bachelor’s Degree in a business-related field or equivalent experience preferred Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Posted today

C logo
Centennial Real Estate CompanyDallas, Texas
This position will play a central part in keeping the business operations and activities organized, on track and moving forward. The Management Asst., Property Management handles the routine and daily work of the Property Management team and interfaces with property teams, other corporate disciplines, and clients to assist the EVP, Property Management. PRINCIPAL JOB ACTIVITIES: Provide prompt and efficient executive level administrative support for the Property Management department. Performs a variety of administrative tasks for property management office including phone support, drafting and distribution of correspondence, expense reporting, calendar maintenance and scheduling, coordination of meetings, filing, and copying. Maintains and disseminates reporting data including budget variance analysis, capital tracking, sales performance occupancy and traffic counts. Reviews submittals for tenant allowances and capital expenditure requests for compliance with management agreements and lease documents prior to submittal. Maintains property and administrative files in Filestar database. Prepares reports by collecting, analyzing, and summarizing data and trends. Direct management and execution of annual Property Management conference. Subject matter expert regarding facilities programs & processes. Leads Centennial’s ESG committee and its initiatives. Make updates and improvements to the property management manuals and SOPs. Collaborate with the National Director of Operations on vendor management for operating platforms (RES and ENGIE), assist with contract discussions and reviews, onboard teams, and serve as a point of contact for our teams, in addition to regular meetings with the vendors to discuss updates and other relevant matters. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. REQUIREMENTS: Proficiency in MS Office Programs (Outlook, Word, Excel) & Yardi Organizational/multi-tasking skills: allocates time effectively, works well under pressure and meets tight deadlines; handles multiple demands and competing priorities and prioritizes workload; works at a detailed level; willing to learn in a dynamic environment that includes new ideas and change. Ability to operate efficiently, independently and to seek constant improvement in achieving team goals. Project management, communication skills Proven superior interpersonal, relationship, and leadership Self-starter with strong analytical To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and /or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Work is performed in an office environment and requires the ability to operate standard office equipment including computer, scanner, printer, and keyboard/mouse. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading. EQUAL OPPORTUNITY EMPLOYER: Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Centennial is a retail real estate owner and operator with a national portfolio of shopping, dining, entertainment and mixed-use destinations as well as a full-service property management platform serving third-party owners. With over 300 employees nationwide, the firm now operates 20 million square feet of mixed-use destinations in 16 states. Since 1997, Centennial has played a pivotal role in shaping the evolution of American retail by creating a superior multi-faceted shopping experience with properties that serve not only as a place of commerce, but as a place of community.#centennial #createdbycentennial Centennial does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Centennial to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Centennial will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

Posted 4 days ago

Avis Budget Group logo
Avis Budget GroupDenver, Colorado
Salary: $56,485/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service. What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely One year of experience providing high quality customer service preffered The annual starting salary for this position is $56,485 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. DenverColoradoUnited States of America

Posted 1 day ago

Avis Budget Group logo
Avis Budget GroupNorth Charleston, South Carolina
Salary: $47,800/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service. What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely One year of experience providing high quality customer service preffered The annual starting salary for this position is $47,800 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. North CharlestonSouth CarolinaUnited States of America

Posted 1 day ago

Banc of California logo
Banc of CaliforniaGardena, California
BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN® THE OPPORTUNITY The Treasury Management Operations Officer functions as the subject matter expert as it relates to the onboarding and maintenance of Treasury Management products and services within established Service Level Agreements. The Treasury Management Operations Officer is responsible for delivering comprehensive support to both internal and external customers. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. HOW YOU’LL MAKE A DIFFERENCE Process onboarding and maintenance requests for treasury management products and services. Respond to internal and external inquiries, including assisting with customer service escalations. Subject matter expert in all Treasury Management Operations (TMO) functions Ensure tasks are within established service level agreements. Quality Assurance Review, review daily reports and transactions for accuracy and compliance with established policies and procedures. Provide support in developing procedures, creating job aids, and preparing training materials. Support the department statistics and reporting. Provide support for escalated matters pertaining to TMO,including direct communication with customers. Ensures all issues are resolved timely. Handles complex requests, sweep accounts and daily Treasury Management (TM) Tracker Cases. Collaborate with other departments to resolve issues and complete Treasury Management tasks. Evaluate processes to identify optimization opportunities and efficiencies. Consistently assess processes to improve overall productivity and accuracy. Support management by coordinating daily team operations, efficiently delegating tasks, and delivering on the job training as required. Participate in and/or lead projects and initiatives under the guidance of Management. Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct. Performs other duties and projects as assigned. WHAT YOU’LL BRING High School diploma or equivalent required. Minimum of 4 years of experience in supporting Treasury Management Services Minimum of 2 year of banking experience Supervisory or team lead experience of 2-3 years is preferred. HOW WE’LL SUPPORT YOU Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. SALARY RANGE The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Posted 1 week ago

Avis Budget Group logo
Avis Budget GroupLittle Rock, Arkansas
$47,800/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service. What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely One year of experience providing high quality customer service preffered The annual starting salary for this position is $47,800 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Little RockArkansasUnited States of America

Posted 6 days ago

Ryder logo
RyderSan Jose, California
Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : Summary The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!! Monday to Friday 7 AM - 3:30 PM No Weekends Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. 12 weeks of paid maternity leave. Additional day of Paid Time Off for Military Veterans. #FB #INDexempt #LI-AS Essential Functions Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. Coordinate with the rental department to ensure maximum utilization without compromising lease customers. Partner with Sales staff on customer calls for new business and increased customer satisfaction. Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead. Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. . Additional Responsibilities Relocation within the business unit at the conclusion of the training program is required. Performs other duties as assigned. Skills and Abilities Detail oriented with excellent follow-up practices. Strong verbal and written communication skills. Instills commitment to organizational goals. Capable of multi-tasking, highly organized, with excellent time management skills. Able to prioritize work. Flexibility to operate and self-driven to excel in a fast-paced environment. Strong mechanical skills. Effective interpersonal skills. Excellent influencing skills. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Ability to work independently and as a member of a team. Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required. Basic understanding of Business Finance, controls and metrics beginner required. Qualifications Bachelor's degree required. One (1) year or more customer service with issues resolution experience preferred. DOT Regulated No Job Category Operations and Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range : 68,000 Maximum Pay Range : 68,000 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here .

Posted 5 days ago

R logo
Reli.Cerritos, California
Company Overview Reli. is a growing eCommerce company specializing in daily goods for businesses and consumers. We sell across major online marketplaces including Amazon ( www.amazon.com/reli ) and our own Shopify store. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and Lululemon. We pride ourselves on a strong, upbeat work culture. Our team (~50 employees) is built around strong values of supporting happiness, iterative improvement, and providing a supportive environment for growth. Reli. is headquartered in Cerritos, CA. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate team bonding and collaboration. Position Summary We want an excellent Project Manager who quickly understands project details, communicates effectively, plans in ridiculous detail and leads each project to successful, error-free completion while maintaining harmony and motivation. In this role, you will be working with various teams that together run a successful & multi-million dollar Amazon ecommerce business. You’ll own the delivery of multiple cross-functional projects — connecting the dots, driving clarity, and ensuring outcomes are achieved on time and to a high standard. Key Responsibilities Communication & Reporting: Be proactive, clear, and professional in all communications. Ensure communication is focused, concise, and action-oriented. Deliver timely & clear updates on changes, risks, blockers, and milestones—tailored to the right audience. Prepare and present weekly project status reports that provide a 360° view from executives to frontline staff alike. Multitasking & Task Ownership Manage multiple projects and workstreams simultaneously without losing track of details. Maintain a personal system (notes, trackers, etc.) to manage daily tasks, action items and deadlines. Independently execute tasks while escalating risks or ambiguities appropriately. Balance high-level oversight with hands-on follow-through. Documentation Excellence Create and maintain clean, simplified, and visually clear project documentation, including: Confluence pages, SOPs, flow diagrams, project plans, technical documentation, tables, and trackers. Apply judgment on what needs documentation and at what level of detail. Ensure documents are both functional and aesthetically appealing. Curiosity & Grasping Ability Quickly learn and adapt to new domains (e.g., supply chain, automation, advertising, data operations). Ask the right questions at the right time to clarify scope, risks, and dependencies. Build enough subject-matter knowledge to confidently lead discussions and drive decision-making for the projects you own. People & Leadership Skills Balance assertiveness with empathy—know when to push and when to step back. Deliver feedback constructively, ensuring alignment without friction. Create an environment of trust and collaboration where cross-functional teams thrive. Facilitate team alignment, shared ownership, and positive momentum. Proactivity & Responsibility Take full ownership of project delivery end-to-end. Anticipate risks, address gaps, and connect dots before they become blockers. Drive preventative actions rather than reactive fixes. Ensure projects run smoothly, on time, and to define success metrics. Qualifications & Experience Education & Experience: Bachelor’s degree with 3-6+ years of experience in project management or program management (operations/process/tech environments preferred) Core Competencies: Exceptional written and verbal communication skills; ability to tailor message by audience. Strong analytical thinking, structured problem-solving, and documentation discipline. A proactive, responsible mindset with genuine curiosity to learn and grow into new domains. Demonstrated ability to multitask and drive accountability across multiple initiatives. Results & Collaboration: Proven track record of leading cross-functional projects successfully from initiation to close. Tools & Skills Project & Workflow Tools: JIRA, Monday.com , Asana, Confluence Collaboration Tools: Slack, Google Docs, Google Sheets, Google Slides Data Handling: Basic data analysis, data refinement, reporting Documentation: SOPs, project charters, dashboards, flow diagrams Strong organizational, prioritization, and stakeholder management skills Why Join us? Culture & Values: Expect an upbeat culture that celebrates wins and supports happiness. Opportunity to work across diverse and impactful projects that shape how we operate. A collaborative team environment that values clarity, ownership, and continuous improvement. High visibility role with regular engagement with leadership. Growth Plan: Room to grow into a Senior Project Manager/Program Manager role as we scale. Reli.’s cornerstone core value is Supporting Happiness. Included within that core value is cultivating the professional growth of Reli. team members. Each Reli. team members are provided with a Growth Plan that lays out opportunities for promotions and compensation raises in recognition of strong performance and contributions. Hybrid Remote: Reli. is headquartered in Cerritos, CA. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate collaboration and team bonding. Fantastic employee benefits: Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli. 10 Paid Holidays in addition to PTO Hybrid Work Schedule Regular Team Happy Hours/Events Employer Matching for 401(k) Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing Life Insurance $0 - $0 a year Compensation for this role will be commensurate with experience. Please include your salary expectations when applying. Equal Opportunity Statement Reli. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Posted 6 days ago

V logo
Vantive ManufacturingDeerfield, Virginia
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your Role at Vantive As the Associate Director, Head of Safety Operations, Safety Systems and Data Management , you will have direct leadership and responsibility for oversight and management of one or more areas within the Global Patient Safety (GPS) supporting Vantive’s products globally. You will be responsible for oversight and management of Global Safety operations, including- Literature, Quality Control, Clinical case processing- and regulatory compliance of North America according to PV regulations. In addition, this role is responsible for PV Safety Systems and Data Management. As the Associate Director, you will be part of the Global Patient Safety (GPS) leadership team. As an expert in handling sensitive customer issues, you will be expected to exhibit the highest level of competency when dealing with internal and external customers as well as regulatory authorities. The position can be in any EMEA country. Remote or hybrid options are possible depending on the location. What You’ll Be Doing Design, develop, implement and provide leadership for a GPS Safety Operations and Safety Systems and Data Management team with the appropriate structure and talent to support the global pharmacovigilance system and meet expectations. Management of all Safety Operations including Literature, Quality Control, Clinical case processing. Manage global vendors in charge of the Global Safety Database including contract review, negotiation and vendor oversight. Responsible for Data Management, defining data entry conventions and adequate custom report formats and database solutions to support consistent and accurate pharmacovigilance data collection, data analysis, report generation, and submission tracking; Responsible for ICSR submissions worldwide. Lead and manage PV inspections by FDA and Health Canada and internal audits in North American . Representing GPS as Subject Matter Expert in Safety Operations and PV Safety Systems, both internally in audits and externally in regulatory inspections, Own the Global Safety Operations and Safety Systems Business Continuity Plan (BCP) and manage a process to ensure a BCP in place and that is tested periodically. Safety Operations Responsible for management of daily operations, including adverse event case processing, global literature search and submission of ICSR to Health Authorities worldwide in compliance with regulations. Ensure adequate processes and resources are in place to manage requests for data reports from the Safety Database and related tools. Determine root causes of nonconformance and assist in developing effective problem solution strategies to ensure compliance with safety information reporting to HAs worldwide. Work with the IT PV service provider to convert the GPS business needs into user requirements and deliverables that will assist in defining and validating the configuration of the end solution; Ownership of GPS Business Continuity Plan (BCP) and SOP. PV North America region North America compliance of PV system and operations according with applicable regulations and GPS procedures Responsible and accountable for directing all North American (US FDA, Health Canada) PV inspections and PV audits and provide all aspects of support. Responsible for responding to PV audits/inspections in North America, working within Vantive’s Quality Management System (QMS), to open corrective actions/preventive actions (CAPAs) for Global Patient Safety audit/inspection finding and, where applicable, creating gap and risk mitigation plans to address any identified issues PV Safety Systems and Data Management Ensure adequate processes and resources are in place to manage requests for data reports from the Pharmacovigilance Database and related tools. Facilitates planning sessions to build consensus among GPS and applicable regulatory team members, regarding their requirements, priorities, etc. as they relate to the Pharmacovigilance Database and related tools. Determines desired functionality and/or enhancement of the Pharmacovigilance Database and related tools to support GPS processes, procedures, metric reports, and/or specific project(s) based on departmental needs, regulatory agency requests, business needs, outside partner requests, etc. Works with any IT service provider to convert the GPS business needs into user requirements and deliverables that will assist in defining and validating the configuration of the end solution What You’ll Bring Bachelor of Science, or more advanced degree in relevant scientific discipline Significant experience in Safety Operations having successfully directly managed teams, including coaching, mentoring, and providing feedback. Expert knowledge of Pharmacovigilance Safety Systems (ARGUS, and other safety database applications) and electronic data capture systems. Broad understanding of the global regulatory environment. Leadership experience in managing direct and shared resources, some at a geographic distance. Knowledge of case processing regulations and guidelines worldwide Proficiency with PV vendor management. Experience working with the FDA and other regulatory agencies is preferred. Vantive is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $160,000-240,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Posted 3 days ago

Avis Budget Group logo
Avis Budget GroupDetroit, Michigan
Salary: $56,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service. What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely One year of experience providing high quality customer service preffered The annual starting salary for this position is $56,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. RomulusMichiganUnited States of America

Posted 3 days ago

BTI Solutions logo
BTI SolutionsSanta Ana, California
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Logistics Operations & Risk Management Specialist Job Description • Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them. • Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations. • Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ • Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues. • Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries • Establish delivery status report and share with customers • Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks. • Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation. • Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments. • Perform ad-hoc reporting, as required. Perform other job related duties as required • Bachelor Degree preferred • Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport for • Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost • Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines. • A good attitude and ability to work in a team setting • Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables) • Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties * Bilingual Korean preferred -

Posted 30+ days ago

Masego logo
MasegoSpringfield, VA
Job ID:  20221213203735 Location:   Springfield, VA Shift : 12 /7/365 rotating shift environment ___________________________________________________________________________________________  Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for a Mid-level TS/SCI-cleared Collection Manager to join our team. In this role you will perform and manage collection activities of GEOINT based sources in support of time dominant operations.  Minimum Qualifications and Skills: Previous experience utilizing GEOINT collection management information systems Previous experience with GEOINT collection capabilities and methods Ability to produce GEOINT products to NGA standards and quality Demonstrated ability to operate successfully in a fast-paced and dynamic 24/7/365 environment as a team-member Ability to communicate with clarity and accuracy both verbally and written Demonstrated familiarity in the functional mission areas and key intelligence issues Preferred Qualifications, Skills and Education: Some college experience Understanding of Activity Based Intelligence (ABI) and application of ABI Imethodologies Previous experience utilizing GEOINT collection management information systems Previous experience with GEOINT analytical databases and reporting tools Previous experience performing first phase GEOINT work Previous experience with collection capabilities and methods Security Clearance Requirement: Active TS/SCI with a current CI Poly Shift Schedule: 24/7/365 rotating shift environment. Salary: $108,000+ based on ability to meet or exceed stated requirement   About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.  Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer  Medical, Dental, Vision, 401k, Generous PTO, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran status. Powered by JazzHR

Posted 30+ days ago

C logo
8&9 ConsultingJersey City, NJ
We are seeking an experienced Fixed Department Lead Dental Lab Technician with strong technical skills, dental lab operations experience, leadership skills, and a passion for engaging with the dental community. Currently 80% of the time will be at bench, and 20% will be in running the lab operations, managing workflow, and engaging with our clients. For the right candidate, this position will evolve into a full-time Operations or General Manager role for the lab. Starting salary for this position is $120,000 annually with $30,000 KPI-based bonus. Key Responsibilities: Technical Expertise & Hands-on Work at the Bench: Perform hands-on work in crowns, implants, and All-On-X restorations. Assist technicians with case troubleshooting and exploring improved manufacturing techniques. Oversee quality control initiatives, ensuring that all cases meet lab standards and doctor requirements. Operations Management & Leadership: Lead, motivate, train, and develop the laboratory team to ensure operational excellence. Oversee the entire production workflow, from case intake to final delivery, ensuring high-quality standards and on-time case completion. Drive efficiency, profitability, and productivity, managing labor-to-sales ratios and production supply costs. Ensure compliance with industry regulations, safety protocols, and laboratory best practices. Work closely with department leaders to optimize workflows and eliminate root causes of remakes. Provide regular feedback and performance evaluations, holding staff accountable for reaching goals. Maintain accurate production schedules, client interactions, and sales activity records. Provide regular reports on laboratory performance, sales progress, and business growth initiatives. Qualifications: 5+ years of dental lab experience, fixed restorations, implants and All-On-4. 2+ years of management experience, with a strong ability to lead, develop, and inspire others. Expertise in dental materials, and CAD/CAM workflows. Ability to engage with clients and build relationships.

Posted 30+ days ago

LPL Financial logo
LPL FinancialCharlotte, North Carolina
Job Overview: The Cash Management Operations Manager is responsible for leading a team of associates and the supervision of cash management processes for quality, adherence to risk and regulatory requirements when reviewing and approving client and business partner transactions. We are seeking a candidate who has previous banking and or broker-dealer experience, specifically in cash/banking or Fraud Prevention. The ideal candidate will need to aide in the design, implementation and ongoing support of various projects and process improvements activities while managing a multi-facet team that processes time sensitive high risk client transactions. This position requires a strong leader who can identify, develop and lead a diverse team responsible for delivering on our Mission and Values. Responsibilities: Responsible for the oversite for the team and activities of operational money movement including Wires, ACHs, Check Disbursements and Check Deposits Provide ongoing support, coaching, feedback and developmental opportunities to address team members needs in order to engage them and help them be more effective and successful Drive a performance management culture to ensure associates are able to meet organizational goals. Support in creation, modification, implementation and oversight of controls, risk mitigation tactics and strategies. Creates and supports a team culture of continuous improvement by identifying new and betters ways to do things. Understand and interpret rule modifications in an ever changing regulatory environment, and understand the business needs of LPL, our advisors, and other departments Deliver an exceptional advisor and client experience possible through operational and service excellence delivery Create and foster partnerships across the organization to support and meet shared objectives Handle escalations and inquiries by Service partners, Advisors and key business partners What are we looking for? The ideal candidate will have a client-first customer service oriented mind-set from a financial background, with strong attention to detail, problem-solving skills, and excellent verbal and written abilities. Candidate will be able to contribute positively to a team-focused environment, driving both growth and innovation. Requirements: 3+ years of experience in financial services industry or bachelor’s degree Intermediate – Advanced Microsoft Office experience (Outlook, Excel, Teams, OneNote, Word) Core Competencies: Ability to work independently in a fast paced environment with multiple priorities Ability to work with and communicate effectively to various levels throughout the organization. Ability to learn multiple aspects of the Financial Services industry and understand how it all connects Ability to identify and mitigate risk by adhering to department and firm policies and procedures. Preferences: Proficient in developing new ideas to mitigate risk and improve current processes Experience with Lean Problem Solving and other Lean methodologies Excellent verbal and written communication skills Strong analytical and influencing skills with the ability to develop creative solutions for complex problems. Strong attention to detail with a pro-active approach to solving and preventing problems SIE and Series 7 or 99 license or ability to acquire Pay Range: $66,788-$111,313/yearActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit www.lpl.com . Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 1 week ago

Avis Budget Group logo
Avis Budget GroupArlington, Texas
$50,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fastpaced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Benefits you’ll receive: Annual Compensation Min $50,000/yr - Max $50,000/yr Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company-matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What we’re looking for: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely Extra points for this: One year of experience providing high quality customer service Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.* #POST ArlingtonVirginiaUnited States of America

Posted 4 days ago

Avis Budget Group logo
Avis Budget GroupPhoenix, Arizona
Salary: $55,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service.What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company.Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenancePaid time off401K retirement plan with company matched contributionsAccess to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coveragesContribute up to $260 as a tax-free benefit for public transportation or parking expensesEmployee discounts, including discounted prices on purchase of Avis / Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and moreWhat We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience.Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions.Valid driver’s licenseFlexibility to work days, evenings, overnights, weekends, and holidays.Willingness to work outdoors in weather conditions with moderate noise levelThis position requires regular, on-site presence and cannot be performed remotelyOne year of experience providing high quality customer service prefferedThe annual starting salary for this position is $55,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. PhoenixArizonaUnited States of America

Posted 3 days ago

DIRECTV logo
DIRECTVEl Segundo, California
DIRECTV is changing the way the world experiences entertainment. We’re delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we’re revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV, our industry leading team is at the forefront of making it all happen. Together, we’re creating the best entertainment and communications experience in the world. Dive into the DIRECTV Digital Services Team as a summer intern! We are looking for a customer-first, innovative, and results driven individual to join us in transforming the way we serve our customers. In this role, you may work on: Ideate and deliver digital first experiences that seamlessly integrate into an omni-channel ecosystem. Collaborate with other product managers, customer care, IT, finance, and marketing to translate customer need into initiatives that promote customer success and business efficiency. Define the opportunity and measures of success for concepts you identify and partner with technology teams to develop. Prioritize and construct business cases that secure funding. Manage product roadmaps by optimizing customer and business value. Define solutions and features via Epic and Capability level user stories to clearly articulate expectations to delivery teams. Develop strategies and quantify the competitive performance of the organization's operations and/or markets, evaluate the potential impact of changes and report out forecasts that affect the industry. Who we’re looking for: MBA Experience in digital product management (ex. web, virtual assistance (VA), app, social messaging, asynchronous/synchronous chat, IVR, etc.). Proficient in translating business strategy and analysis into consumer facing digital products. Ability to prepare and present business cases for new products/services. Demonstrated ability to lead, influence, and persuade others. Strong interpersonal skills and communication skills (oral, written and presentation). Demonstrated experience in financial analysis, competitive analysis, and predictive modeling. Track record of being able to work cross-functionally to deliver large scale initiatives. Solid technical background with understanding and/or experience in software development and web technologies. Ability to work in a fast-paced, ambiguous, process-lit environment but with continuous focus on customer experience and delivering business results. Desired Qualifications: Demonstrated experience with full product life cycle management. Working knowledge of customer journey mapping techniques. Proficient in Google Analytics, Jira Align, Scaled Agile Framework, PowerBI, Quantum Metric. Working knowledge of voice of the customer (VoC) survey applications (Qualtrics, Medallia, etc.). Proficient in building executive level presentations in Microsoft PowerPoint. Program Details Duration: 10-week remote internship (This is a remote position that can be located anywhere in the United States. #LI-Remote) Start Dates: June 1, 2026 – August 7, 2026, or June 15, 2026 – August 21, 2026 Eligibility: Must have full U.S. work authorization now and in the future This position can earn $20 - $28 per hour, not to mention all the other amazing rewards that working at DIRECTV offers. (Undergrad $20 per hour; Grad $28 per hour) Ready to help shape the future of entertainment? Join us at DIRECTV and make your mark! Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV

Posted 4 weeks ago

Avis Budget Group logo
Avis Budget GroupErlanger, Kentucky
Salary: $50,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service. What You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Perks You’ll Get: Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What We're Looking For: Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver’s license Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely One year of experience providing high quality customer service preffered The annual starting salary for this position is $50,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. ErlangerKentuckyUnited States of America

Posted 3 weeks ago

University of Southern California logo
University of Southern CaliforniaLos Angeles, CA
The Director, Ambulatory Care Management and Operations, is responsible for the leadership, operational oversight, and overall performance of the Value Based Services Organization's care management team and clinical programs across a matrix organziation. This role ensures full compliance with all regulatory and program requirements while advancing initiatives that improve patient outcomes, optimize resource utilization, enhance care coordination, and support organizational growth. The Director provides leadership and direction to ensure safe, efficient, therapeutic, and ethical care management practices, fostering a collaborative environment among clinical, operational, and administrative teams. The Director has full supervisory responsibility for Ambulatory Care Management Managers and other designated staff, including recruitment, hiring, termination, performance management, mentoring, and professional development. This role collaborates with senior leaders in the development of departmental goals and strategic initiatives and oversees the implementation and continuous improvement of ambulatory care management programs. The Director ensures that care management models are supported by robust clinical content, evidence-based guidelines, and standardized processes, including assessments, care planning, patient education, and outcome measurement. Leveraging advanced clinical expertise and strong operational leadership, the Director integrates case management, utilization management, quality management, discharge planning, and post-acute coordination into a cohesive, patient-centered strategy. The role ensures medical services, across inpatient, outpatient, and post-acute settings, are delivered at the most appropriate level of care based on patient needs, while reducing care gaps, eliminating unnecessary duplication of services, and controlling costs without compromising quality. In collaboration with physicians, care managers, interdisciplinary teams, and USC Employee Health Plan partners, the Director ensures timely and effective care transitions, drives measurable improvement in key performance metrics, and supports value-based care initiatives (ACO, HMO, Employee Health Plan, Etc.). This role also serves as a subject matter expert and consultant to leadership and clinical teams, ensuring ambulatory care management strategies are aligned with organizational priorities, regulatory standards, and emerging best practices. Essential Duties: Responsible for overall program development and implementation:- Serves as a senior leader resource in collaborating with executives to establish program objectives and develop enterprise-level ambulatory care management strategies and solutions.- Contributes to the development of business requirements for each ambulatory care management program, ensuring alignment with organizational goals and compliance with regulatory standards.- Defines, documents, and refines key processes necessary to support sustainable, high-performing programs.- Oversees the development of clinical content, including but not limited to assessments, evidence-based clinical guidelines, and patient/family education materials.- Directs the creation and delivery of orientation, training, and ongoing competency programs for departmental staff. Establishes and monitors program process measures and outcome metrics, ensuring regular evaluation of program impact and effectiveness. Managing the program's services, outcomes, and resources/staff:- Provides leadership and oversight of program operations and staff performance, including recruiting, hiring, mentoring, and supporting professional development for all program positions.- Ensures that medical services across inpatient, outpatient, and post-acute settings are delivered at the most effective and appropriate level of care based on the patient's medical needs.- Builds and sustains high-performing teams that can meet both current and future program goals and objectives.- Oversees workload distribution, productivity, and effectiveness of staff, ensuring operational and clinical goals are met.- Leads collaboration with interdisciplinary teams (IDT), facilitating forums, and supporting care managers in providing coordinated services that promote cost-effective, high-quality outcomes.- Serves as a clinical and operational consultant to ambulatory care managers, providing second-level expertise and problem-solving support for complex patient care decisions.- Oversees and ensures comprehensive documentation for patients in this program, including but not limited to network and out-of-network hospitalizations, SNF stays, observation status, discharges, CCM census, new assessments, and interventions.- Ensures departmental compliance with all applicable regulatory and accreditation standards, including health plans, NCQA, Joint Commission, federal and state requirements, and internal Health System policies. Responsible for clinical leadership in ambulatory care management with patient and physician engagement:- Leads and participates in care management activities to ensure that newly implemented processes, programs, and workflows are effective and sustainable.- Analyzes and evaluates care delivery processes to identify and address gaps, reduce unnecessary duplication, and maintain cost-effective, high-quality care.- Applies advanced clinical knowledge and experience in assessment, planning, implementation, and evaluation to the oversight of care management activities.- Maintains expertise in applying current clinical guideline-based criteria, including but not limited to CMS, InterQual, MCG, and health plan standards. Employee Management:- Ensure that management staff understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment in outpatient and nursing services- Plan, organize and supervise all clinical and support staff(s) to ensure high quality, cost effective patient care- Direct and approve staffing plans to promote the maximum use of all personnel and the reduction or addition of staff based upon patient load ratios and organizational outpatient guidelines- Ensure that continuing education programs are offered to keep staff up to date on nursing practices, universal precautions, worker/patient safety etc.- Responsible for all employee activity such as hiring, promotions, performance evaluations, salary increases, and disciplinary actions with appropriate approvals from the Executive Administrator and HR Administrator; includes all bonuses, performance reviews, employee performance management, compensation reviews, etc.- Ensure that the performance evaluation program meets organizational guidelines.- Lead regular staff meetings with Clinic Administrators or other program facilitators as necessary Performs all duties as assigned. Required Qualifications: Req Bachelor's Degree Nursing BSN Req 5-10 years Five plus years of clinical experience with three plus years of experience in ambulatory case management in a leadership role. Req Demonstrated leadership ability, team management and interpersonal skills. Ability to effectively communicate with personnel from diverse backgrounds. Req Ability to manage multiple projects with effective prioritization. Req Strong written and verbal communication and interpersonal skills. Req Excellent analytical, critical and abstract reasoning skills, plus excellent organization skills. Req Intermediate to advanced computer skills in Microsoft Office programs including Word, Excel, and PowerPoint Req Knowledge of CM standards, UM standards, clinical standards of care, NCQA requirements, CMS guidelines, Milliman guidelines, InterQual guidelines, and Medicaid/Medicare contracts and benefit systems is preferred. Preferred Qualifications: Pref Master's degree Nursing MSN Pref 3 years Three plus years experience in an HMO/IPA/Managed care setting is preferred. Pref Certified Case Manager- CCM (CMSA) Pref Certified Utilization Review Professional Required Licenses/Certifications: Req Registered Nurse- RN (CA Board of Registered Nursing) Valid California Registered Nurse license. Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The annual base salary range for this position is $133,120.00 - $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$132717.htmld

Posted 30+ days ago

Cushman & Wakefield Inc logo

Operations & Performance Management Director

Cushman & Wakefield IncChattanooga, TN

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Job Description

Job Title

Operations & Performance Management Director

Job Description Summary

The Director of Operations & Performance Management is a strategic leadership role responsible for overseeing operational excellence, compliance, performance metrics, innovation, and continuous improvement across a complex real estate or manufacturing account. This role ensures seamless integration of service lines, drives efficiency, and maintains high standards of service delivery and client satisfaction.

Job Description

Key Responsibilities:

Operational Leadership & Governance

  • Serve as the primary liaison with client Vendor Management and account leadership.
  • Lead contract/MSA change management, compliance tracking, and education.
  • Oversee governance programs, including audit processes and accountability controls.
  • Ensure alignment of strategic account programs with business objectives.

Performance Management & Innovation

  • Monitor service delivery metrics, identify gaps, and drive collaborative solutions.
  • Lead incident notification and resolution processes.
  • Drive continuous improvement culture across all service lines.
  • Develop and implement best practices and operational standards.

Technology & Business Intelligence

  • Partner with BI and Technology teams to develop strategy and ensure compliance.
  • Support technology audits and reprioritization communications.

Financial & Risk Management

  • Develop financial plans focused on cost control and reduction.
  • Oversee budget preparation, capital planning, and financial reporting.
  • Ensure regulatory compliance and manage risk and liability.

Team & Vendor Management

  • Lead and support cross-functional teams with a "one team" approach.
  • Ensure optimum staffing and effective vendor performance.
  • Provide coaching, training, and recognition to drive excellence.

Client Relationship & Communication

  • Maintain effective relationships with key client contacts.
  • Provide leadership in client briefings, reporting, and strategic planning.
  • Promote transparency and integrity in all communications and deliverables.

Key Competencies:

  • Strategic Program Management
  • Performance & Compliance Oversight
  • Business Acumen & Financial Management
  • Communication & Relationship Building
  • Innovation & Continuous Improvement
  • Technical & Operational Proficiency
  • Vendor & Team Leadership
  • Emotional Intelligence & Empathy
  • Multi-tasking & Problem Solving

Education:

  • Bachelor's Degree in Facilities Management, Real Estate, Business Administration, or related field.

Experience:

  • Minimum 10 years in real estate services or manufacturing operations.
  • Experience managing large-scale outsourced contracts.
  • Strong background in performance management, compliance, and BI/technology support.
  • Familiarity with CMMS/Work Order Management systems.
  • Experience in project/construction management and workplace services preferred.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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