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TCC Toyota Motor Credit Corporation CompanyPlano, Texas
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. This position is based in Plano, TX. Who we’re looking for The TFS Information and Digital Systems (IDS) Department is looking for a passionate and highly motivated Operations Engineer Manager. Operations Engineer Manager primary responsibility is a technical subject matter expert for specific domains to ensure the health of a portfolio. The Operations Engineer Manager is well-educated in DevOps methodology and has an Automation mindset. This role is to partner with the Development and Engineering organizations to facilitate and recommend and drive teams to automate manual work. This role is the conduit between development/engineering and Service Desk. This role will work closely with our key business partners, technical and production teams, and third-party vendors. An Operations Engineer Manager must be motivated High-level interpersonal skills are required to motivate and influence in often challenging situations with excellent technical skills. Areas of focus are not limited to but include the following: Establishing an operating model for support teams to fulfill desired support cadence Oversee day-to-day support and optimization of Production applications within the given Domain Leading Problem Management efforts and driving the team to identify root cause and countermeasures for operational stability Performance Improvements Identifying automation opportunities for Operational work Delivering Technical expertise to Development/Engineering and Operations What you’ll be doing Managing the Level 2 and Level 3 support of CX Agent Experience Domain. This includes Call Center technologies supporting call agents Participate in Major Incident Management calls and help in resolution of high priority Incidents Engage the corresponding Factories for issues that need resolution at L4 level Participate in Problem Management in attaining countermeasures to avoid incident recurrence Provide Operations assessment of Factory technical deliverables Provide Non-Functional requirements to Factories Identify repeatable tasks and propose automation for repeatable tasks Lead teams to ensure that the TRP is updated and particulate in TRP activities Coordinate and execute annual Disaster Recovery testing Review and ensure accuracy of the information in CMDB Review and ensure accuracy of the Application Runbooks, Maintenance Manuals, etc. Participate in Operations Assessment of Factory Technical Deliverables Ensure proper knowledge transfer has been done for Factory Technical Deliverables Collaborate with Factory Release Master to review and assess upcoming releases for support handover Identify and Implement threshold for Availability and Response time to be used for application monitoring Interface with infrastructure team on upcoming upgrades and transform them into Factory backlog Provide Technical and SME knowledge to assigned Factories squads when required Suggesting and implementing automation for Operational activities Review factory adherence to the FRE checklist and gating criteria for change deployment in Pre-release review Retrospect on past releases and provide directions for improvement for factories What you bring Hands on experience with at least 10 years of experience with the Collection Dialer and IVR applications: NICE Dialer, IVR, LiveVox, Salesforce products A strong understanding of business processes related to automotive finance collections process Experience in Production support for Contact Center applications including NICE, Salesforce and LiveVox Experience in network engineering and telecom space Bonus if you have: 10 or more years of progressive, broad-based IT experience successfully working on or supporting Business Applications High-level of technical and communication skills to influence and persuade others Strong written and verbal communication skills with the ability to create and present recommendations to executive management Ability to explain complex IT concepts in simple terms Conceptual understandings with deep and/or broad expertise over multiple subjects within a technical field and significantly applied experience Functional expertise combined with significant organizational and industry awareness and knowledge Knowledge and understanding of Industry Standards or Best Practices within the Application Production Support space Proven ability to work successfully with limited supervision Experience with Automation process tools What We Bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career, as well as tuition reimbursement Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable) Comprehensive health care and wellness plans for your entire family Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute Paid holidays and paid time off Referral services related to prenatal services, adoption, childcare, schools, and more Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) Relocation assistance (if applicable) Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com .

Posted 3 days ago

Property Management Administrative Assistant-logo
Tenderloin Housing ClinicSan Francisco, California
ESSENTIAL FUNCTIONS Provide organized and detailed administrative support to the Property Management and Facilities Departments, and occasionally to the Support Services Department. Process documents and requests submitted to the PM/Facilities departments by hotel-based staff Answer phones in a warm and helpful manner, and transfer calls on a multiple-line system. Greet tenants/clients, staff, and visitors warmly to the office, and set a hospitable tone in the reception area. Direct clients/tenants to appropriate staff members and services based on their individual circumstances and needs. Act as primary liaison between Property Management/Facilities Departments and other THC departments, as well as external agencies. Manage the 449 Turk Street Office, including orienting new staff to the office, coordinating interoffice correspondence, implementing office upgrades, monitoring janitorial staff and pest control treatments Ensure ample office supplies by completing frequent inventory checks and ordering office supplies in advance of their depletion. Keep the reception area and supply rooms organized. Assist with building system permits for hotels, including scheduling inspections, coordinating maintenance team and contractors, and maintaining proper documentation. Process some orders and supplies for ongoing maintenance of hotels and office sites. Assist with hotel visits and inspections as required Call medical providers to verify Reasonable Accommodation (RA) requests from tenants; communicate with tenants regarding their RA requests Communicate with and coordinate vendors and contractors. Assist staff with ad hoc research and projects. Create and edit documents, and assist with systematizing procedures. Provide support for meetings and trainings (prepare materials, take minutes, etc.). Assist in the coordination of THC housing waitlists. Photocopy, fax, file, and perform miscellaneous administrative tasks. Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner. Maintain confidentiality of tenant/client records and concerns. Attend all meetings as scheduled and participate in meetings as requested. Drive company trucks to perform occasional errands within city. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. ESSENTIAL QUALIFICATIONS High School degree or equivalent required; BA/BS degree preferred. Must have a minimum of 2-3 years of experience in office administration. Must have a minimum typing speed 50 w.p.m. Must feel comfortable making staff presentations. Must have a thorough working knowledge of Microsoft Office Suite. Must have an ability to complete paperwork accurately and write business correspondence. Must have demonstrated problem-solving skills. Must have experience working within databases, and have excellent data entry skills. Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions. Must have demonstrated customer service and reception skills. Must read, communicate orally, and write in English. Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail. Must have demonstrated organizational and filing skills. Must have the ability to walk a distance of up to 0.5 miles while performing errands. Must have the ability to clearly explain services, operations, and office rules while listening effectively to clients, staff, and visitor requests. Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1] Experience working with diverse, low-income, homeless or formerly homeless population strongly preferred. Experience working in non-profit or public sector preferred. REQUIRED BEHAVIORAL SKILLS & ABILITIES Demonstrates professional behavior that is consistent with THC’s Mission, Core Values, and Customer Service Philosophy Adapts well to change, and remains professional, respectful, and composed at all times. Must be honest, dependable, and accountable. Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust. Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC’s confidentiality policy. Works well independently, collaboratively, and as a team member. Follows instructions completely and asks for help and/or guidance from supervisors when needed. Has good time management skills and is punctual to work, THC meetings, and events. Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent. Takes pride in work and performs all assigned duties diligently, efficiently, and effectively. [1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.

Posted 30+ days ago

Wealth Management Advisor-logo
TIAAChapel Hill, North Carolina
Wealth Management Advisor Supported with a robust array of resources and solutions, Advisors at TIAA spend their time deepening relationships with an established base of clients and organically growing their practice through referrals to deliver financial solutions that ignite the dreams of the people we exist to serve. We are proud that we've been recognized for being one of the world's most ethical companies and ranked by Diversity Inc as a Top 50 Company for diversity. We hire and develop Advisors who believe in our mission of helping our clients find confidence in retirement and who personify our values. Should the following skills reflect who you are and who you aspire to be, you will thrive as an Advisor at TIAA. • Deeply curious with a demonstrated ability to uncover the needs of the client. • Giving and receiving constructive feedback are hallmarks of your character. • Unlocking the value of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose is your north star. • Manages time and resources efficiently and effectively to bring compounding value and excellence to our clients. • Motivated by finding solutions, you maintain an entrepreneurial mindset in pursuit of growth. • Takes tremendous pride in your knowledge of investment solutions and planning prowess to diagnose the needs of clients and propose solutions that fit each client's unique scenario, and unwavering work ethic. • Thrives in an environment of empowerment and accountability, learns from mistakes, and applies the learning to drive performance. Key Responsibilities and Duties The Wealth Management Advisor partners with affluent clients to identify their financial goals, analyze their financial landscape and develop recommendations that help them work towards well defined financial objectives. Communicates complex financial solutions to clients, utilizing interpersonal communication and relationship building skills. Builds meaningful and long-lasting relationships, developing and implementing financial appropriate financial solutions. All licenses must be obtained within 120 days from start date. Educational Requirements University (Degree) Preferred Work Experience 5+ years in a role with personal accountability and managing a book of business or equivalent experience; Required 5+ years building long-lasting relationships with affluent clients or equivalent experience; Required FINRA Registrations SRC Indicator: Series 7; Series 63; Series 65; Series 66 Licenses and Certifications Life and Health Insurance License (Resident State) - Multiple Issuers required Certified Financial Planner (CFP) - Certified Financial Planner Board of Standards preferred Or Chartered Financial Analyst - Level I - Chartered Financial Analyst Institute ; If you do not have the CFP or CFA certification, TIAA will cover the cost of obtaining a CFP or CFA and increase your base salary upon successful completion; preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 8IC Related Skills Business Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Due Diligence, Wealth Management Anticipated Posting End Date: 2025-08-29 Base Pay Range: $100,000/yr - $110,000/yr Advisors are eligible to participate in competitive variable compensation package (paid on external sales, book of business, and balanced performance metrics) with material upside potential. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us . Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary . Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status . Read more about your rights and view government notices here . Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here . For Applicants of TIAA Global Capabilities, click here . For Applicants of Nuveen residing in Europe and APAC, please click here .

Posted 2 weeks ago

Mobile Response Outreach and Case Management - $1000 Sign-on Bonus!-logo
AcendaGlassboro, New Jersey
If you want to make a living by making a difference, join Acenda as an Counselor Non-Exempt Join #TeamAcenda as a Mobile Response Outreach and Case Management to support the Mobile Response Stabilization Services Program in Glassboro, New Jersey. Top Workplace in 2024 by the Philadelphia Inquirer. As a non-profit organization, we are solely committed to our mission of moving lives forward. As a non-profit organization, we are solely committed to our mission of moving lives forward . Key Responsibilities: Provide immediate intervention services for children and adolescents experiencing escalated emotional and behavioral health issues (Gloucester, Cumberland and Salem Counties) Provide case management services for up to 8 weeks to youth and families to prevent further problems in functioning and/or disruption of their living environment Provide culturally competent service delivery in the community Participate in innovative initiatives designed to engage communities in care and treatment Requirements: Bachelor's degree in counseling, social work, or related field plus a minimum of one year of experience Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record. Local travel required. Professionalism and a commitment to excellence in care Preferred: Master's degree in counseling or related field. Additional Information: Hourly rate: $21.15 Sign-on Bonus: $1000 Bilingual-Spanish differential: $1.50/hourly We provide Mission-driven core Health, Vision and Dental coverage for you and your family 401(k) with up to a 5% employer match Generous time-off Flexible Spending Accounts Year-end performance bonuses Acenda's Equal Employment Opportunity Commitment Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you ready to join Team Acenda? Join Team Acenda and enjoy the remarkable opportunity to make an impact on the lives of those living right here in our community! To learn more about Acenda, please visit our website: https://acendahealth.org/ Department/Program Mobile Response and Stabilization Services (MRSS)

Posted 2 weeks ago

Director of Clinical Data Management-logo
ArtbioCambridge, Massachusetts
Summary The Director of Clinical Data Management plays a crucial role in facilitating the smooth creation and start-up of the electronic database, database cleaning and discrepancies management, and database lock of all oncology clinical studies at ARTBIO. This position requires skills in Medidata RAVE, CRO oversight, and prior experience with reconciliation of data coming from different databases (i.e. PK, IVRS, central lab, imaging vendor.) Prior experience working with RECIST and in an oncology phase 1 and 2 trial is a must. Ideally, this person also has some SAS programming skills. This individual will also need to have a basic understanding of MedDRA coding. The role will collaborate closely with the clinical operations teams, vendors, and investigative sites to support the efficient conduct of clinical trials. Main Duties and Responsibilities Works with the clinical operations and development team to oversee data management activities with the CRO Day-to-day responsibilities include: creating and reviewing data listings, set up of EDC, ensuring edit checks are functioning, leading data cleaning activities and protocol deviation meetings with clinical operations and the clinical quality assurance groups, reviewing and managing data transfers between the CRO and ARTBIO, actively helping to reconcile data discrepancies during cleaning. Responsible for data specification documents ensuring data quality and compliance Qualifications & Experience Required A university degree (Bachelors, Masters or higher qualification) in life sciences, computer science, or programming is required Minimum of 2 years’ experience in an industry role in data management is required (preferably in oncology) Knowledge, Skills & Abilities Required Medidata RAVE Knowledgeable about RECIST 1.1 and MedDRA coding. SAS programming basic skills will be helpful but not a must Interpersonal Skills & Abilities Takes initiative Detail oriented Ability to adapt and contribute in a fast changing environment Executes on responsibilities independently Effectively interacts with internal and external parties within the context of a team Encourages and supports innovation Contributes to maintaining a positive company culture Acts as a role model for others in driving the company’s vision About Us ARTBIO is a clinical-stage radiopharmaceutical company redefining cancer care by creating a new class of alpha radioligand therapies (ARTs). The unique ARTBIO approach selects the optimal alpha-precursor isotope (212Pb) and tumor-specific targets to create therapeutics with the potential for highest efficacy and safety. The company's AlphaDirect™ technology, a first-of-its-kind 212Pb isolation method, enables a distributed manufacturing approach for the reliable production and delivery of ARTs. ARTBIO is advancing multiple pipeline programs with lead program AB001 currently in first in human trials. ARTBIO is shaped by a long-standing scientific legacy with nearly a century of pioneering work in radiation therapy conducted at the University of Oslo and Norway’s Radium Hospital. For more information, visit www.artbio.com , and follow us on LinkedIn and Twitter . As an emerging, global biotech with locations in Boston, Massachusetts, Basel, Switzerland, London, England and Oslo, Norway, we take advantage of diverse scientific depth and insights which makes ARTBIO a unique place to work. We are driven by a desire to do better for cancer patients, lowering the burden of toleration and safety while at the same time raising the bar on clinical efficacy and duration. EEO Statement ARTBIO is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Posted 1 week ago

Director, Asset Management-logo
Brio Real EstateAtlanta, Georgia
In 2025, Blackstone established Brio Real Estate (“Brio”) as a portfolio company focused on real estate credit. Brio is a specialized global commercial real estate asset services platform that manages and supports Blackstone’s Real Estate Debt Strategies business (“BREDS”) across the globe. Today, BREDS has more than $76 billion in investor capital across high yield / opportunistic real estate credit funds, a publicly traded Mortgage REIT, CMBS securities and insurance capital. Brio is a sophisticated real estate credit solutions provider that enhances value for investors and supports BREDS across key functions, including asset management, transactions, capital markets, surveillance, portfolio management and legal & compliance. Brio provides critical infrastructure and capabilities for BREDS to allow for effective investments and management of its global portfolio. Blackstone is the world’s largest alternative asset manager with more than $1 trillion in assets under management. Blackstone’s scale, with roughly 12,700 real estate assets and over 240 portfolio companies, enables them to invest in dynamic sectors positioned for long-term growth. The firm seeks to deliver compelling returns for institutional and individual investors by building strong businesses that deliver lasting value. Blackstone’s global investment strategies focus on real estate, private equity, infrastructure, life sciences, growth equity, credit, secondaries and hedge funds. We are seeking a Director for a portfolio of Investment Grade commercial mortgage loans collateralized by operating commercial real estate properties spanning a variety of U.S. markets and multiple property types including office, retail, multifamily, industrial, mixed-use and hospitality. Services are provided in partnership with the client’s own activities. Principal Responsibilities Monitor performance of assigned loan portfolio in relation to underwritten business plan and metrics. Review borrower requests submitted by Servicers for Lender review and approval, including draw requests, lease approvals, loan modifications. Interact with third party consultants including attorneys, title agents, inspectors. Coordinate communications between multiple stakeholders including Borrowers, Sponsors, syndicate/participant Lenders. Review and analyze property operating statements, rent rolls, and leases. Update deal cash flow projections on a quarterly and annual basis. Maintain broad overview knowledge of major markets (trends, drivers, rents, values, etc.) to support sound assessment of property operations. Review and approve loan payoffs and yield maintenance calculations. Provide direction to Servicers for property insurance and tax exceptions. Perform occasional site visits as required. Required Qualifications: Bachelor’s Degree in finance, real estate or a related field. 4+ years of relevant debt Asset Management experience. Familiarity with real estate debt instruments, fund structures, and capital markets. Ability to interpret legal documents. Solid analytical and negotiating skills. High standards and ability to meet time sensitive deadlines. Proficiency in Microsoft Excel, Word, and Outlook. Ability to travel 10-15%. Preferred Qualifications: An advanced degree or other academic background in finance, real estate or accounting. Strong mathematical aptitude. Knowledge of property insurance and tax. Advanced Excel skills. EEO Statement Brio Real Estate is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com

Posted 3 weeks ago

R
RockfordGrand Rapids, Michigan
Description Rockford is seeking an experienced Property Management Systems (PMS) Administrator to oversee the configuration, optimization, and strategic use of Yardi and other property management software. Applicants must have substantial experience in property management operations AND hands-on expertise with Yardi or a comparable property management system (e.g., RealPage, MRI, AppFolio). A solid understanding of how technology supports day-to-day leasing, maintenance, accounting, and portfolio management is essential. This position requires regular in-person work at our Grand Rapids, Michigan office and is not a remote or hybrid role. Requirements System Administration & Optimization Serve as the primary administrator for Yardi and other property management systems. Oversee system configurations, enhancements, upgrades, and integrations with third-party applications. Partner with Yardi account managers to explore new features, best practices, and process improvements. Identify and implement ancillary technology solutions to improve operational workflows and system efficiency. Troubleshoot system issues, user errors, and data discrepancies, working closely with IT when needed. Technology Research & Implementation Research, demo, and evaluate new property management technologies, automation tools, and software solutions that enhance operational efficiency. Manage the implementation, integration, and user adoption of new technologies, ensuring a seamless transition, working closely with IT when needed. Collaborate with key stakeholders to identify departmental pain points and recommend technology-driven solutions. Property Acquisitions & Dispositions Lead PMS-related activities for property onboarding and offboarding, ensuring accurate and timely data migration. Set up new property configurations, GL structures, tenant ledgers, and reporting hierarchies in Yardi. Coordinate with accounting and property management teams to ensure seamless transitions. Archive, secure, and manage historical data for property dispositions while maintaining compliance with regulatory and financial requirements. Custom Reporting & Data Management Develop and maintain custom reports and dashboards in Yardi to support operational and financial decision-making. Monitor data accuracy and consistency across properties, implementing best practices for data governance. Collaborate with accounting and property management teams to provide real-time analytics for business performance. Audits & Compliance Maintain system security by managing user roles, permissions, and data access controls. Training & User Support Provide training and support to property management and accounting teams on Yardi functionalities and best practices. Assist in development of SOPs, training guides, and user documentation to improve system knowledge across the team. Serve as the primary point of contact for Yardi-related troubleshooting, user issues, and process improvement requests. Qualifications 3+ years of experience in a property management setting is required. 3+ years of hands-on experience with Yardi or a comparable PMS (e.g., MRI, AppFolio, RealPage) is required. Deep understanding of property management operations (leasing, maintenance, accounting, resident experience) Experience researching, evaluating, and implementing new technology solutions to enhance department operations. Expertise in system configuration, reporting, data analytics, and workflow automation. Ability to troubleshoot system issues, manage upgrades, and work with external software vendors. Strong analytical skills with the ability to provide data-driven insights for business decisions. Excellent problem-solving, project management, and communication skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook), SQL reporting, and data visualization tools is a plus. Benefits Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations. Who We Are At Rockford, we’re not just in the business of creating buildings – we’re creating neighborhoods, businesses and communities and we’re looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we’ve built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We’re delivering forward-thinking ideas with an approach that’s built on safety, teamwork and a dedication to quality. Rockford respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose. Type of Environment The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

Posted 30+ days ago

Entry Sales To Management (Remote)-logo
Global EliteRochester, Minnesota
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leaderships Teams. AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth. Company Incentives: Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways 100% Remote Work From Anywhere (no, really!) Weekly Training Calls Preferred Qualifications: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*

Posted 2 weeks ago

M
MS Services GroupNew York, New York
Discover your next career opportunity with Morgan Stanley, where we are committed to helping our employees build meaningful careers, and where you can learn, achieve, and grow. Across the globe, we believe our greatest asset is our people. As part of our commitment to excellence, and to you, we offer a comprehensive suite of benefits, programs, and perks. From adoption assistance benefits to Zipcar memberships, the Firm's 250+ employee programs have you covered from A to Z. We stand for doing the right thing, putting clients first, leading with exceptional ideas, committing to diversity and inclusion, and giving back. About Global Financial Crimes (GFC) In GFC, you will play a critical role in identifying potentially suspicious activity, protecting vulnerable individuals, and safeguarding the integrity of the financial system. GFC coordinates day-to-day implementation of the Firm's financial crime prevention efforts, including governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Government and Political Activities Compliance programs. Background on the Team As a VP in the of GFC's strategy group, you will be driving initiatives within our Program Management and Execution team and assist in advancing the GFS program while looking for opportunities to improve both effectiveness and efficiencies across the program globally. Building strong and innovating controls to address emerging risks with focus on horizon scanning. Partnering with various stakeholders in the firm to accomplish GFC strategic initiatives. - Develop the strategic priorities for the year, serving as an objective thought partner to the senior leadership. - Collaborate with teams across functional areas and lines of business. - Finalize scope and structure of the projects. - Lead the design, execution, and end-to-end tracking of identified initiatives. - Develop and deliver reports for leadership reporting, including identifying issues and actionable opportunities. Primary Responsibilities: The individual will be required to: - Lead and drive the execution of various GFC programs. - Develop project documentation (e.g., project plans, business requirements, user stories) and review related documentation (e.g., test scripts, QA results). - Translate strategic requirements into actionable roadmaps, ensuring timely delivery of projects and initiatives. - Manage complex program life cycles including planning, resourcing, governance, issue/risk management and stakeholder reporting. - Partner with the GFC teams, Operations, and Technology to ensure the successful execution of GFC projects. - Monitor program milestones and maintain robust oversight of project risks, controls, and regulatory commitments. - Prepare and deliver program status updates to senior management. - Identify opportunities to optimize processes, and enhance efficiency, while ensuring broader functional goals are achieved. - Support regulatory exams, audits, and independent reviews related to financial crime programs. What We're Looking for in You: - At least 6 years’ relevant experience would generally be expected to find the skills required for this role, preferably with Bank Secrecy Act (BSA)/AML regulations within the financial services industry, at a financial services regulator (e.g., Federal Reserve, Office of the Comptroller of the Currency, Securities and Exchange Commission, Financial Industry Regulatory Authority, etc.), or at a leading consulting firm (PwC, EY, etc.). - 4 year college degree with outstanding academic credentials. - Maintain awareness of current legislative and regulatory requirements. - Experience in performing or improving Transaction Monitoring, Know Your Customer Enhanced Due Diligence, AML related Screenings, or other related processes. - Understanding of the project management life cycle and Agile methodology. - Possess a proven ability to lead and multitask including oversight of several special projects and change initiatives related to GFC process enhancements. - Experience developing partnerships with and successfully coordinating across various Legal, Risk, Technology and Operations partners and stakeholders. - Excellent time management skills and ability to execute tasks within tight deadlines. - Highly effective communication skills, including excellent writing and presentation skills. - Command excellent interpersonal skills necessary to collaborate effectively with colleagues both in-person and via conference calls. - Skilled in facilitating meetings among stakeholders with diverse points of view both in-person and via conference calls. - Ability to research and resolve issues independently while working across teams to acquire information. - Ability to attend after hours conference calls and meetings. - Be certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license - or certification within 15 months of hire. Skills Desired: - Advanced knowledge and experience using Microsoft Excel, Microsoft PowerPoint, and Jira. - Experience working in an Agile environment. Preferred Skills: - Experience with various processes and systems in Know Your Customer (KYC) space. - Familiarity with emerging risks such as cryptocurrency, fintech compliance and digital banking. - Prior experience interfacing with regulators and handling transformation work. Where You'll be Working This role will require in office attendance 3 days/week. Two of those days will be Anchor Days where you will be in the office with your teammates to learn, grow, and collaborate in person. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Expected base pay rates for the role will be between 120000 and 205000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 1 week ago

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AMIkids CareersTampa, Florida
Position Summary The Senior Director of Risk Management is responsible for developing, implementing, and overseeing the organization’s risk management strategies, with a strong focus on captive insurance programs. This leadership role involves identifying, assessing, and mitigating risks while optimizing the use of captive insurance solutions to enhance financial and operational efficiencies. Will serve as the principal point of contact and liaison with internal and external customers on all litigated claims. Essential Job Duties: Direct and oversee Risk Management, insurance, safety, claims and litigation for AMIkids, Manage and optimize captive insurance structures to ensure cost-effective risk financing, Oversee captive feasibility studies, formation, and ongoing regulatory compliance, Evaluate retention levels, policy structures, and reinsurance arrangements, Work closely with brokers, actuaries, and legal advisors to maximize captive benefits, Ensure compliance with insurance regulations, including domicile-specific captive laws, Oversee reporting, financial statements, and audits for captive entities, Maintain relationships with regulators and industry groups to stay ahead of emerging trends, Oversee and coordinate the dissemination of sensitive information to the Leadership Team, Executive Board, claimants, claims adjustors, attorneys, and insurance companies, Oversee the collection and maintenance of claims data and records; coordinate the development of periodic and ad hoc loss data reports and analyses, provide recommendations regarding loss control and prevention initiatives, Review and assist in the preparation of the applications for insurance coverage, Prepare various analyses to assist CFO and Controller in developing cost of risk factors to ensure proper budgeting and allocation of risk transfer and risk retention costs, Act as HIPAA Compliance Officer and Public Records Custodian for AMIkids, Develop and maintain relationships with current and future potential Property and Casualty Brokers, Lawyers, Third Party Administrators, etc., Write and execute requests for proposals related to risk management, insurance and associated professional services agreements, Implement and enforce policy and procedural changes to reduce organizational liability and financial risk, May travel for work related duties, Assist with special projects and other duties as assigned. Minimum Education, Training and Experience Bachelor’s degree or equivalent work experience, Minimum ten years’ experience in risk management with progressive responsibilities, Minimum of 5 years of managerial experience, Minimum of 5 years in captive insurance to include in-depth knowledge of captive insurance structures, alternative risk financing, and regulatory requirements, Demonstration of continuing education of industry topics (i.e., certification in Safety, Risk Management, Human Resources, Workers Compensation, Insurance, etc.), Microsoft Office Suite (Outlook, Word, Excel). What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities – we pride ourselves on developing our leaders from within Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

Posted 30+ days ago

Industrial Engineering Senior Manager (Industrial Engineering Management)-logo
BoeingPuyallup, Washington
Industrial Engineering Senior Manager (Industrial Engineering Management) Company: The Boeing Company Boeing Commercial Airlines (BCA) has an exciting opportunity for an Industrial Engineering Senior Manager joining Fabrication located in Frederickson, WA. This is role, you will have the opportunity to directly lead the Composites Manufacturing Center (CMC) Industrial Engineering team as well as be the indirect leader for functional excellence with Boeing Salt Lake (BSL), Boeing Canada Winnipeg (BCW) and Boeing Aerostructures Australia (BAA). It is important for this leader to partner with Operations and lead Functional Excellence, while also partnering with their IE Sr. Manager counterparts to ensure standardization and consistency across Fabrication. This position will report to the Fabrication Director of Industrial Engineering. The focus for our teams is to focus on Safety, Quality & Delivery while increase stability and partnering across functions to achieve our goals. Position Responsibilities: Manages employees and first-level managers applying industrial engineering techniques and concepts to optimize production system design and operational efficiency. Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives. Acquires resources for department activities, provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides oversight and approval of technical approaches, products and processes. Manages, develops and motivates employees and first-level managers. Basic Qualifications (Required Skill/Experience): Bachelor’s degree or higher 3+ years of experience driving and implementing continuous improvement in a production facing role. 1+ years of experience in Industrial Engineering or equivalent area. 1+ years of experience in a management position with direct reports. Preferred Qualifications (Desired Skills and Experience) : 3+ years of experience in a management position with direct reports. 3+ years of experience building a safety and quality culture. Experience in Lean manufacturing implementation. Experience with building organizational talent pipeline in engineering. Experience in dynamic environments with customer and/or regulatory interactions. Drug Free Workplace Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay and Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range : $138,550 - $187,450 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 4 days ago

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Palm Beach Beauty & TanEureka, Missouri
Responsive recruiter Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Signing bonus Training & development Vision insurance Join the Leader in the Industry! HIRING BONUS NOW AVAILABLE! ASK US FOR DETAILS! At Palm Beach Tan, we offer options for every body: sunbed tanning, spray tanning, skin care, and wellness. We’re looking for passionate, hard-working individuals to represent our brand. If you’re a fun-seeking, team player who thrives in a vibrant and professional environment, we want you on our team! We are seeking passionate, hard-working individuals to represent our nationwide brand as Salon Director/Store Manager. Why You’ll Love Working With Us: Competitive Pay – Base pay + commission opportunities! Welcoming Atmosphere – Work in a supportive, team-focused environment where you’ll feel valued. Training and Growth Opportunities – Get expert training in customer service, sales, and leadership to help you succeed and grow. Goal-Setting and Achievements – Learn how to set and reach personal and professional goals. Fun Incentives – Participate in goal-related contests to keep workdays exciting and competitive. Benefits Package – Medical and dental benefits for full-time employees, plus 401K opportunities. Flexible Scheduling – Enjoy work-life balance with flexible schedule options, ideal for students and busy lifestyles. We’re Different From Retail: At Palm Beach Tan, our busy season isn’t around the holidays! Instead, we thrive from early spring through summer, giving you plenty of quality time off during the major holidays. We are closed on Christmas, Thanksgiving, and New Year’s, so you can fully enjoy the holiday season with friends and family without the stress of work! Exclusive Membership Perks: Complimentary Diamond Prism Tanning Membership Complimentary Wellness Plus Membership Employee discount on our premium skin care products Complimentary Friends and Family Diamond Membership Employee Rewards Program – Earn free products, additional family memberships, and bonuses for long-term loyalty. What We Offer: BASE PAY PLUS COMMISSION AND BONUS OPPORTUNITIES! We often have hiring bonuses, speak to your hiring manager about whether these apply! A welcoming, team-oriented atmosphere Customer service training Sales training Leadership training Training on how to set goals and achieve them Fun goal related contests to make your work days more fun and competitive Medical and Dental Benefits for all full time employees 401K Opportunities - including employer matching Medical and Dental Benefits Paid Time Off Flexible scheduling Growth and career opportunities Complimentary Diamond Prism tanning membership Employee discount on our amazing skin care products Complimentary Friends and Family Diamond Membership Responsibilities Meeting sales goals measured daily/weekly/monthly Hiring and Training your team of Beauty Consultants Ongoing team training Customer consultations regarding skin care, tanning, and beauty products Ensuring that all company and legal policies, procedures and requirements are met Maintaining a clean and organized salon Cash handling, opening/closing business Track goals and performance metrics Qualifications High school diploma, or equivalent Leadership/Management experience Must be at least 18 years of age Must be able to stand, bend, walk for long periods of time, for 7 hours per day Must be able to lift 25 pounds without assistance Reliable transportation, flexible availability including nights and weekends Johnson/Clarke, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law. Compensation: $20.00 - $27.00 per hour Palm Beach Tan® offers tremendous opportunities to grow and create an amazing career. We’re looking for bright, passionate and fun individuals to join our team. If this sounds like you, we’d love to hear from you.

Posted 1 week ago

SVP, Consumer and Securities Product Management-logo
Axos BankSan Diego, California
Axos Bank Target Range: $200,000.00/Yr. - $240,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 25% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 25% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job The SVP, Consumer and Securities Product Management is responsible for the strategic planning and management of the entire product portfolio. This role involves defining and aligning the vision, strategy, and roadmap to establish the company as a global supplier. The Head of Product Management will lead a team of product managers, develop innovative product strategies, and ensure the successful execution of these strategies to drive the company's growth and profitability. This role will report onsite to our HQ in San Diego, CA. Responsibilities: Strategic Planning: Develop and manage the product portfolio strategy, ensuring alignment with the company's overall business objectives. Vision and Roadmap: Define and communicate the product vision and roadmap, ensuring it meets market trends and customer needs. Team Leadership: Lead, mentor, and develop a high-performing product management team. Cross-Functional Collaboration: Work closely with engineering, marketing, sales, and other departments to ensure successful product development and launch. Market Research: Conduct market research to identify customer needs and market opportunities. Product Development: Oversee the entire product lifecycle, from concept to launch and beyond. Performance Analysis: Analyze product performance and make data-driven decisions to improve product offerings. Stakeholder Management: Present product strategies and business cases to senior management and stakeholders. Innovation: Foster a culture of innovation within the product management team. Qualifications: Education: Bachelor's degree in Business, Engineering, or a related field. MBA preferred. Experience: 10+ years of experience in product management, with at least 5 years in a leadership role. Skills: Strong leadership, strategic thinking, and communication skills. Ability to work cross-functionally and manage multiple stakeholders. Technical Knowledge: Understanding of product development processes and methodologies. Market Insight: Deep understanding of market trends and customer needs. Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Posted 30+ days ago

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BWW USA BWW ResourcesBay Shore, New York
In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE You will create legendary experiences for guests and team members through the management of the Heart-of-House (HOH) as the Kitchen Manager. You will oversee the execution and performance of the HOH and will provide direction and supervision for all HOH team members . HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team member s. And, when that means access to all these benefits – well, that’s just another day at the office. Weekly Pay Bonus Program* Free Shift Meals & Discounted Meals * Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS Preferably, you have 2 years of restaurant, bar, or kitchen management experience. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations . You have a passion for training and developing your team. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements. Pay: $20.75- $31.15 per hour The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.

Posted 30+ days ago

Store Management - LONG BEACH TOWN CENTER | LONG BEACH, CA-logo
Shoe PalaceLong Beach, California
AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN. DO YOU HAVE WHAT IT TAKES? The Role Do you usually find yourself leading the way, being an integral member of the team, keeping the team working together and reaching goals? Are you looking for a career in a challenging and exciting environment? The ideal candidate will be goal-oriented, data-savvy, and open to constant growth! You are the person making all the business decisions and taking on full responsibility to ensure the store is successful at all times. If you are not sales driven and don’t like fast-paced work this is probably not for you. Range: $23.00 - $23.00 Here’s what a day at work may look like… Hire, manage and motivate your team to operate at a high level Drive and create sales by delivering exceptional customer service and meeting sales goals. Make sure customers are receiving the ultimate experience from your team Lead by example; Follow all policies and procedures at all times. About you… High School or equivalent 1-3 years of retail management. Make sure you understand Shoe Palace is full of opportunities and changes You have the people skills to grow your team A desire to work hard and be successful Computer savvy Honesty and loyalty, we have a strong team so we need someone even stronger to lead it It would be great but not completely necessary to have… Experience in selling Athletic Shoes a plus. Experience working with a growing company What we bring to the table... Growth! Benefits You like discounts? We got you! An open mind for new ideas Exciting work environment WE ARE LOOKING FOR ASSISTANT MANAGERS AND MANAGERS Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations

Posted 30+ days ago

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URI CareersNew York, New York
ORGANIZATION OVERVIEW Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose-built shelters that offer trauma-informed services including counseling, childcare, case management, and more. URI’s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention. URI also develops permanent affordable housing as part of its long-term commitment to safety, stability, and healing. Salary: $95,000 - $100,000 POSITION OVERVIEW Reporting to the Chief Financial Officer, the Director of Grants Management is the overall administrator of all publicly funded contracts for the organization. The Director of Grants Management oversees the functions of grants compliance, negotiations of new and existing private and government grants by coordinating, monitoring, and evaluating the fiscal and program operations. The Director, Grants Management works in conjunction with the Development Division to respond to funding opportunities determined to be appropriate for the organization. Conducts grant management workshops for URI managers and staff. The Director, Grants Management is a senior management position within URI with regular attendance in all senior level meetings and interfacing with all levels management within the organization. MAJOR DUTIES AND RESPONSIBILITIES Maintain all private funded contracts according to agency and grantor rules and regulations. Act as the primary liaison between URI and private grantors (i.e. compliance, negotiations). Maintain current knowledge of local, state and federal policies and procedures. In conjunction with the Finance Department, develop fiscal and grants management policies and procedures for private funded contracts (i.e. bid process, physical inventory, audit checks, check requests, etc.). Establish agency policies and procedures for managing all aspects of grants including startup, renewals, amendments, modifications, closeouts, etc. Provide all staff with training as it relates to grants management. Provide training in strategies for effective grants management. Ensure uniformity of grants compliance across Department/Programs by interpreting URI and grantor policies and procedures. Maximize grant compliance. Develop effective quality assurance systems/timeliness to monitor and track grant mandates and deliverables including management of post award management board. Ensure preparation of required grantor reports, correspondence and related documents according to specified timeframes. Coordinate program/budget preparations and modifications according to grantor guidelines/timelines and agency needs. Prepare summary reports for senior management that concern grant management issues and trends. Maintain effective relationships with grantors, collaborating agencies and related services organizations. Ensure feedback to grantors regarding their contract monitoring visits. Meet regularly with all levels of URI management as a group or individually to provide feedback about grants and to share grant management expertise. Participate in program and agency strategic planning initiatives. Decrease loss of program services. Gather fiscal information about matters impinging on grants deliverables. Make recommendations to resolve budgetary obstacles. Achieves budget objective by monitoring expenses and ensuring centralized purchasing policies and procedures Summarize variance reports and initiate corrective actions for under/overspending. Re-allocate unspent funds according to agency needs and grantor guideless. Maintain confidentiality of financial information and plans. Research local, state and federal requests for proposal/request for application. Maintain standard agency history/background/documents needed for RFP responses. Other duties as requested based on department and/or organizational need. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES Master’s degree in public administration or a related degree required. REQUIRED SKILLS AND EXPERIENCE At least five years of experience in managing/supervising programs services and budgets. Knowledge of grant managing program services and budgets. Knowledge of trends in supportive services, housing, AIDS and homelessness, helpful. Skills in the areas of program, proposal and budget development, evaluation and organizational development. Ability to effectively communicate with grantors, residents, participants and staff. Ability to write effective, clear and timely reports, proposals and other documents. Knowledge of and skill in using computer software including but not limited to accounting, MS Word, Excel and other related program/contract management applications. Ability to attend to details while coordinating various activities simultaneously. Ability to work independently, collaboratively and with minimal supervision. Ability to travel to appointments, meetings, conferences, etc. for job related business. Strong understanding and command of financial management and business operations within a non-profit is required; experience with Sage Intact is a plus. Experience/knowledge should include nonprofit accounting, including sophisticated fund and grant accounting, compliance, and reporting and deep knowledge and understanding of the Office of Management and Budget Circular Single audit (A133). GAAP content knowledge and expertise. Flexibility and aptitude in working with non-financial colleagues. Strong problem solving and analytical skills. SPECIFICATIONS FOR PHYSICAL REQUIREMENTS Ability to travel to appointments, meetings, conferences, etc. for job related business. Will be required to read printed and handwritten materials. Will be required to manipulate the computer mouse and keyboard. Will be required to read information on computer screen. Will be required to use computer keyboard and mouse. Must be able to sit for extended periods of time. Must be able to enter information in digital forms and spreadsheets. At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

Posted 30+ days ago

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Blue Cross Blue Shield of AZPhoenix, Arizona
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona. PURPOSE OF THE JOB The Category team will develop and maintain best practice Procurement to Pay (P2P) processes that maximize the value for the business, the experience for the internal customers and the partnership with an inclusive supplier base. Manage and maintain, based on business segment requirements, supplier/vendor categories, support business case development for on-going business needs and projects, and ensure strategic sourcing initiatives are embraced. REQUIRED QUALIFICATIONS Required Work Experience 2 years of experience in procurement lifecycle, including requirement gathering, contracting, and post-purchase vendor management (level 1) 2 years of experience of the procurement operation functions including transaction management, sourcing, and pricing analytics (level 1) 4 years of experience in procurement lifecycle, including requirement gathering, contracting, and post-purchase vendor management (level 2 & 3) 4 years of experience of the procurement operation functions including transaction management, sourcing, and pricing analytics (level 2 & 3) Required Education High-School Diploma or GED in field of study Required Licenses N/A Required Certifications N/A PREFERRED QUALIFICATIONS Preferred Work Experience 2 years of experience in procurement lifecycle, including requirement gathering, RFx, negotiation, contracting, and post-purchase vendor management (level 1) 2 years of experience of the procurement operation functions including transaction management, sourcing, and pricing analytics (level 1) 4 years of experience in procurement lifecycle, including requirement gathering, RFx, negotiation, contracting, and post-purchase vendor management (level 2 & 3) 4 years of experience of the procurement operation functions including transaction management, sourcing, and pricing analytics (level 2 & 3) Preferred Education Bachelor’s degree in supply chain management, business, accounting, or finance. Preferred Licenses N/A Preferred Certifications Certified Purchasing Manager (C.P.M. or C.P.S.M) Institute of Supply Management (I.S.M.) affiliation ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Ownership of assigned product category including, spend analytics, category and supplier performance management, risk identification, analysis, and mitigation. Partner with internal stakeholders to understand business needs and align procurement strategies. Strategic engagement with supplier communities to develop and implement initiatives that enable profitable growth. Develop category and market expertise that allows the organization to effectively compete in target market segments; this includes market trends and competitive analysis, as inputs to the development of our assortment strategy. Leverage market intelligence to validate and benchmark costs and competitive pricing. Develop product pricing/costing models that demonstrate value, impact, and opportunity. Lead RFx processes, contract negotiations and supplier selection, ensuring cost effectiveness & value add. Manage on-going supplier relationships and execute supplier performance management initiatives in accordance with standards and guidelines and in collaboration with business partners. Manage multiple projects and initiatives within assigned categories with the ability to meet defined timelines and provide proactive status communication to business partners. Establish category ownership with internal and external stakeholders. Ensure compliance with all policy and procedures to ensure efficient and compliant operations. Work directly with business segment leaders and procurement operations to determine enterprise sourcing strategies and tactics to realize those strategies. Provide support to ensure efficient Procure 2 Pay processes including requisition, purchase order, through payment. Ensure close collaboration with the Legal department to ensure contracts are in compliance with Legal directives. Develop and maintain strong professional relationships with key vendors and other outside partners. ALL LEVELS The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Perform all other duties as assigned. REQUIRED COMPETENCIES Required Job Skills Possess the ability to establish relationships to deliver effective and timely client procurement solutions Strong project management skills Comfortable with negotiating with suppliers Excellent analytical, organizational, problem resolution, presentation, and verbal and written communication skills Proficient in current industry standard PC applications Ability to understand, balance and apply industry, enterprise and business demands, drivers, goals to support and/or influence leaders in making value based acquisitions Understanding of P&L impact of supplier-related decisions The ability to manipulate large amounts of data and raw conclusions, recommendations and solutions. Other related skills and abilities may be required to perform this job Required Professional Competencies Maintain confidentiality and privacy Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data Capable of legal and analytical research Ability to synthesize legal and regulatory information, identify key issues, and analyze their impact on the corporation Strong writing skills and the ability to translate complex information into simple, clear language Demonstrated ability to plan and implement complex procurement projects to meet specific deadlines. Ability to communicate well, both verbally and in writing, to management on complex procurement matters. Required Leadership Experience and Competencies N/A PREFERRED COMPETENCIES Preferred Job Skills Skilled at leading supplier negotiations focusing on contractual terms, pricing, & service levels Category management experience Preferred Professional Competencies Knowledge of a wide range of subjects pertaining to the organization's service and operations. Preferred Leadership Experience and Competencies N/A Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group. Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Posted 3 weeks ago

Management Trainee-logo
Southeastern Freight LinesFayetteville, North Carolina
As a Management Trainee, you will participate in our Operations Management Trainee Program. This is an entry level training position and consists of an intensive 16-week training program designed to prepare you for your initial leadership/supervisory role in operations. Under the direction of a mentor, your primary responsibility is to learn the basic principles of the transportation industry, efficient cross-dock operations, effective leadership communication, and relationship building skills. At the completion of the Trainee Program, relocation to another facility for your first leadership role in Operations will be required. Complete the leadership training program requiring guided, independent study. Interface with appropriate Support Center and Service Center associates in the completion of various aspects of the training program daily. Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this position, candidates are required to hold a Bachelor’s Degree in Transportation or Logistics, or alternatively, have at least two years of related work experience. An acceptable driving history that aligns with company standards is essential. The role demands flexibility with a readiness to relocate as needed. Successful candidates will possess strong verbal and written communication skills, including effective listening abilities, and must maintain a professional demeanor and appearance at all times. Basic computer skills are necessary, along with a very strong work ethic, to thrive in this dynamic environment. Average Annual Starting Pay: $50,000-$60,000. Work Shift Third Shift http://www.youtube.com/watch?v=xZc1A8aeshc

Posted 4 days ago

M
MS Smith BarneyPurchase, New York
Morgan Stanley Family Office Resources (FOR), an organization in Private Wealth Management (PWM), provides specialized expertise to ultra-high net worth advisors and clients across a broad range of family wealth management issues, including strategic estate & financial planning, philanthropy management, family governance, wealth education, trust services and lifestyle management. A division of FOR, Platform and Partner Management consists of the Trust Services and Signature Access platforms. The Trust Services group consists of regional Trust Specialists who work with Financial Advisors (FAs), clients and centers of influence in driving 3rd party professional trustee services related to personal trust and institutional trust accounts. The Signature Access team provides bespoke lifestyle and Single Family Office solutions for Morgan Stanley’s most important ultra-high net worth clients. The Platform and Partner Management Support Team Associate role is a unique opportunity to assist the Trust and Signature Access platforms to help meet the needs of Financial Advisors (FAs) and their clients. Skills/Abilities Highly motivated and analytical with an understanding of the financial industry Demonstrated commitment to partnership and teamwork, with initiative to proactively address advisor and client situations Strong project management skills – ability to develop detailed action plans, set reasonable deadlines, follow-up with key stakeholders, and manage deliverables and expectations Excellent communicator – comfortable seeking out answers and collaborating with colleagues at every level of the organization Strong Excel and PowerPoint skills Responsibilities Partner and Platform Management Educating Financial Advisors on the capabilities of the Partner and Platform Management group Assisting Financial Advisors and clients below the $10mm total net worth (TNW) threshold with their trust needs and provide them with corporate trustee solutions Connecting Financial Advisors to regional Trust Specialists for support when necessary Supporting Trust Specialists with the Client Relationship Management (CRM), handling incoming calls, scheduling meetings, coordinating with trust partners and participation in FA and client meetings Working directly with FAs and clients to deliver Trust Services and Signature Access platform solutions Leveraging engagement data to increase commercial impact Developing and maintaining strong relationships with key stakeholders and team members to ensure successful project delivery Communicating effectively with team members, stakeholders, and clients to gather feedback and incorporate it into platform development Adhering to project timelines, providing regular updates to management on progress and any potential roadblocks Participating in meetings and presentations to communicate project updates, findings and recommendations to stakeholders Training and supporting end-users on new platform features and enhancements Job Requirements: Bachelor’s Degree 1+ years of financial services experience or related industry preferred 4 days per week minimum based in Westchester office location Proficient in Microsoft Office Series 7 and 63 registered or be able to obtain the licenses within 180 days of employment WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Expected base pay rates for the role will be between 57,000 and 115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 1 week ago

REGIONAL MANAGER IN TRAINING  Multi Unit Management-logo
BrandSourceCincinnati, Ohio
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Training & development Vision insurance REGIONAL MANAGER IN TRAINING Multi Unit Management Salary Range: $60,000 - $100,000 Location: Fully Relocatable Throughout the Midwest (Travel and Relocation Required) Company Overview: Big Sandy Superstore is a top-performing, employee-owned home furnishings retailer with locations across the Midwest. We pride ourselves on delivering an exceptional customer experience while developing world-class retail leaders from within. Position Summary: We are looking for driven, ambitious, and highly mobile leaders to join our Regional Manager in Training (MIT) program. This full-time position is designed to develop the future leadership of Big Sandy Superstore through a comprehensive, hands-on training path that prepares candidates to step into a Regional Manager role. What You’ll Learn: As a Regional Manager in Training, you’ll be immersed in every aspect of our business. This is not a desk job—it’s a high-impact, full-scope opportunity to build the skills needed to lead an entire region of stores. You will: Master Sales Leadership: Sell on the sales floor alongside top performers Achieve and exceed personal sales goals Learn the customer journey, from greeting to closing Understand Store Operations: Learn back-office operations, scheduling, and inventory flow Understand logistics, delivery processes, and service operations Run Each Department: Work across furniture, bedding, appliances, and customer service Gain department-level management experience Lead a Store: Learn how to lead a full team Demonstrate the ability to run a profitable and well-operated store Show excellence in both team development and customer outcomes Prepare for Regional Leadership: Shadow Regional Managers Analyze business performance across multiple locations Build readiness to oversee multiple stores and leadership teams Qualifications: Bachelor’s degree or equivalent work experience Retail leadership experience preferred Proven ability to meet or exceed sales goals Excellent communication and coaching skills Highly adaptable and eager to learn 100% willing and able to relocate within our Midwest footprint Self-motivated, entrepreneurial mindset What We Offer: Competitive base salary ($60K-$100K, commensurate with experience and performance) Bonus and advancement potential Full benefits package (medical, dental, vision, 401k, employee stock ownership) Career path into multi-unit leadership World-class training and mentorship Relocation assistance Your Future Starts Here: If you’re ready to work hard, learn fast, and grow into a top-level retail executive, Big Sandy Superstore wants to hear from you. This is more than a job—it’s the first step in a rewarding leadership career. Apply now and let’s grow together. Compensation: $60,000.00 - $100,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 1 week ago

T

Manager, Application Management Services (AMS)

TCC Toyota Motor Credit Corporation CompanyPlano, Texas

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Job Description

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.  

  

This position is based in Plano, TX.  

Who we’re looking for

The TFS Information and Digital Systems (IDS) Department is looking for a passionate and highly motivated Operations Engineer Manager. Operations Engineer Manager primary responsibility is a technical subject matter expert for specific domains to ensure the health of a portfolio.  The Operations Engineer Manager is well-educated in DevOps methodology and has an Automation mindset.  This role is to partner with the Development and Engineering organizations to facilitate and recommend and drive teams to automate manual work.  This role is the conduit between development/engineering and Service Desk.  This role will work closely with our key business partners, technical and production teams, and third-party vendors. An Operations Engineer Manager must be motivated High-level interpersonal skills are required to motivate and influence in often challenging situations with excellent technical skills. Areas of focus are not limited to but include the following:

  • Establishing an operating model for support teams to fulfill desired support cadence
  • Oversee day-to-day support and optimization of Production applications within the given Domain
  • Leading Problem Management efforts and driving the team to identify root cause and countermeasures for operational stability
  • Performance Improvements
  • Identifying automation opportunities for Operational work
  • Delivering Technical expertise to Development/Engineering and Operations

What you’ll be doing

  • Managing the Level 2 and Level 3 support of CX Agent Experience Domain.  This includes Call Center technologies supporting call agents
  • Participate in Major Incident Management calls and help in resolution of high priority Incidents
  • Engage the corresponding Factories for issues that need resolution at L4 level
  • Participate in Problem Management in attaining countermeasures to avoid incident recurrence
  • Provide Operations assessment of Factory technical deliverables
  • Provide Non-Functional requirements to Factories
  • Identify repeatable tasks and propose automation for repeatable tasks
  • Lead teams to ensure that the TRP is updated and particulate in TRP activities
  • Coordinate and execute annual Disaster Recovery testing
  • Review and ensure accuracy of the information in CMDB
  • Review and ensure accuracy of the Application Runbooks, Maintenance Manuals, etc.
  • Participate in Operations Assessment of Factory Technical Deliverables
  • Ensure proper knowledge transfer has been done for Factory Technical Deliverables
  • Collaborate with Factory Release Master to review and assess upcoming releases for support handover
  • Identify and Implement threshold for Availability and Response time to be used for application monitoring
  • Interface with infrastructure team on upcoming upgrades and transform them into Factory backlog
  • Provide Technical and SME knowledge to assigned Factories squads when required
  • Suggesting and implementing automation for Operational activities
  • Review factory adherence to the FRE checklist and gating criteria for change deployment in Pre-release review
  • Retrospect on past releases and provide directions for improvement for factories

What you bring

  • Hands on experience with at least 10 years of experience with the Collection Dialer and IVR applications: NICE Dialer, IVR, LiveVox, Salesforce products
  • A strong understanding of business processes related to automotive finance collections process
  • Experience in Production support for Contact Center applications including NICE, Salesforce and LiveVox
  • Experience in network engineering and telecom space

Bonus if you have:  

  • 10 or more years of progressive, broad-based IT experience successfully working on or supporting Business Applications
  • High-level of technical and communication skills to influence and persuade others
  • Strong written and verbal communication skills with the ability to create and present recommendations to executive management
  • Ability to explain complex IT concepts in simple terms
  • Conceptual understandings with deep and/or broad expertise over multiple subjects within a technical field and significantly applied experience
  • Functional expertise combined with significant organizational and industry awareness and knowledge
  • Knowledge and understanding of Industry Standards or Best Practices within the Application Production Support space
  • Proven ability to work successfully with limited supervision
  • Experience with Automation process tools

What We Bring  

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:  

  • A work environment built on teamwork, flexibility, and respect 
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement 
  • Team Member Vehicle Purchase Discount  
  • Toyota Team Member Lease Vehicle Program (if applicable)   
  • Comprehensive health care and wellness plans for your entire family  
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute 
  • Paid holidays and paid time off 
  • Referral services related to prenatal services, adoption, childcare, schools, and more  
  • Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

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