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T logo
TrabaNew York City, NY
About Traba Traba's mission is to empower businesses and workers to reach their full productivity and potential. As a technology company, we are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent, providing workers with flexible and meaningful opportunities. We're proud to be backed by world-class investors like Founders Fund, Khosla Ventures, and General Catalyst. About the Role We are seeking a strategic and results-oriented Senior Manager to lead our Strategy & Operations team focused on our Customer audience, Light Industrial businesses. You will be at the forefront of growing revenue for the company and spearhead the development and execution of operational strategies aimed at optimizing customer satisfaction, retention, and growth. You will work collaboratively with cross-functional teams, including Product, Engineering, Marketing, Growth, and Operations, to design and implement scalable processes and playbooks that drive customer growth & success. This position requires a combination of leadership, strategic thinking, and hands-on operational execution. Responsibilities Strategic Planning & Execution: Define and implement the strategy for Customer Strategy & Operations teams. Collaborate with key stakeholders to align the team's objectives with Traba's overall business goals. Operational Excellence: Own the optimization of customer related processes to ensure high levels of client satisfaction, retention, and upsell opportunities. Cross-functional Collaboration: Work closely with Product, Growth, Engineering, and Operations teams to identify customer pain points and deliver solutions that enhance the customer experience. Team Leadership & Development: Lead and mentor a growing team of individual contributors and people managers within the Strategy & Operations Associates. Provide ongoing guidance, foster a culture of continuous improvement, and promote professional growth at all levels. Data-Driven Decisions: Leverage analytics to measure customer success KPIs, identify trends, and guide the team toward achieving operational targets. Customer-Centric Strategy: Ensure that customer feedback is captured and acted upon, leading efforts to improve the overall customer journey and reduce churn. Project Management: Lead high-impact projects aimed at improving team efficiency, customer experience, and retention. This may include product launches, process improvements, and systems integrations. Onboarding & Growth: Oversee the seamless onboarding process for new clients, ensuring they experience immediate value from Traba's services. Ensure the continued growth of existing accounts through a proactive approach to relationship management. What You'll Need Experience: 7+ years in operations, strategy, account management, or customer success, with at least 3+ years in a leadership role AND Previous experience in tech, marketplace, or startup environment. Proven Leadership: Demonstrated ability to build and lead high-performing teams, coach team members, and manage cross-functional initiatives. Customer Success Expertise: Strong understanding of customer success methodologies, including onboarding, retention strategies, and building long-term customer relationships. Analytical & Strategic Mindset: Ability to develop data-driven strategies and measure success against KPIs. Proficiency in tools like Excel and SQL is a plus. Communication Skills: Excellent communication skills, with the ability to influence stakeholders at all levels and clearly convey complex ideas. Growth-Oriented: A passion for scaling businesses, building teams, and improving operational processes. Bonus Points Experience with product or engineering teams to develop customer-facing solutions. Knowledge of no-code tools like Retool or platforms for customer engagement. Familiarity with Account Management tools (Salesforce, Gainsight, etc.). Benefits Start-up equity Competitive salary 100% paid health, dental, and vision coverage ️ Free meals and snacks in the office Commuter benefits Gympass benefit ✚✚ Additional: One Medical membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health Salary Range The total compensation (cash + equity) range for this role is $150,000 - $300,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we're open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business. Equal Opportunity Employer Traba is committed to fostering a diverse and inclusive workplace. We evaluate applicants without regard to race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, veteran status, or any other characteristic protected by law. Our Values Dream Big- We create a bold direction and a vision that inspires. Olympian's Work Ethic- We put everything we have into our work, striving for excellence. Growth Mindset- We tackle challenges head-on, learn from failures, and keep improving. Customer Obsession- We go the extra mile to solve customer problems and deliver exceptional service.

Posted 30+ days ago

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Metropolis Technologies, Inc.Detroit, MI
Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are The Operations Manager is a managerial position that supports the operations in an assigned location or locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Premier standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Premier records Ensure Premier's standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location Perform other duties as assigned What we're looking for High School Diploma or GED required; some college preferred Prior business experience preferred Scheduling and payroll knowledge a plus Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadline When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. #LI-DL1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Posted 30+ days ago

Augmedix logo
AugmedixMountain View, CA
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Build out scalable infrastructure to improve operational efficiencies and directly impact top line revenue and bottom line profitability Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper growth environment Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability) Be responsible for owning key operational metrics, productivity is based off pushing metrics forward not time Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, and Account Management teams What You Have 3+ years experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, or Computer Science from a top 20 university Fluent in Python, experience with API & Web Scraping Experience driving results as an IC and working with technical teams to drive scalable architecture Ability to drive the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Entrepreneurial self-starter. Thrive in a fast paced environment and independently capable of seeking information, corralling resources, and delivering results without waiting for direction Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 30+ days ago

Equinix, Inc. logo
Equinix, Inc.Ashburn, VA
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary Join our dynamic team in Global Operations xScale and be at the forefront of supporting the growth and success of our xScale business and operations teams worldwide. As a team member, you will be crucial in aligning sites globally to the xScale-specific processes, ensuring seamless and aligned operations across all locations. Supporting site operations and interfacing with departments such as Finance, Design, Construction, and Operations Excellence, and xScale you will coordinate efforts across Americas Data Center teams. Your expertise will facilitate seamless communication and collaboration, supporting new site handover, assisting operating sites in partnership with xScale asset management and operations to efficiently resolve challenges and continuing to improve our operational excellence and efficiency. If you are seeking a challenging and rewarding role where you can significantly impact our global operations, then this opportunity is perfect for you. Join us and be part of a team that is driving operational excellence across our xScale datacentre portfolio. Responsibilities Act as a key interface between the Data Center Managers and xScale Finance, Compliance, Global Ops Engineering, and the JV Working as part of the xScale Global Operations team to bridge the gap between GOx and local operations, to ensure alignment with the xScale operating Model, Staffing Levels, Shift Schedules, Roles Provide Support on the xScale model and product within operations and to our cross functional partners Work alongside design and construction to represent xScale Operations and the Customer in new deployments to ensure sites are operationally ready and prepared to the customer handover Notify xScale asset management in the event of an incident and follow up to ensure SLA penalties are calculated and root cause analysis is shared to stakeholders Support in the production of facility management plans Support Global Platform Alliances with xScale customer negotiations Collaborate with GCCX (Global Customer Care Experience) to address xScale customer onboarding requirements Deliver monthly communications alongside the Global Ops xScale team to the site teams, and regional leaders though Data Center Managers Forums and Regional Leadership calls Qualifications The ideal candidate should have the following personal skills Adaptable - able to work in a fast paced environment, driving for operational excellence whilst being prepared to adapt to change Excellent communicator - able to communicate information concisely and clearly Collaborator- The ability to build relationships, foster teamwork, and effectively collaborate with colleagues at all levels is crucial for success in this role Data driven mindset - able to analyse data to inform decisions Problem-Solving Abilities- Strong problem-solving skills to find innovative solutions and make informed decisions Able to prioritize tasks Well organised and works with attention to detail Self motivated- Focused, committed, and proactive in pursuing the team objectives, take initiative to solve problems and make progress towards the team goals Experience Self motivated- Focused, committed, and proactive in pursuing the team objectives, take initiative to solve problems and make progress towards the team goals Proven track record of collaboration, team work and communicating effectively with various stakeholders Experience or knowledge of smart sheets would be beneficial Experience or knowledge of data centre operations, tools and systems would be preferred Additional Requirements Availability for travel to different countries, approximately every 4-8 weeks The United States targeted pay range for this position in the following location is / locations are: • San Francisco, CA / Bay Area: $96,000 to $144,000 per year • California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $88,000 to $132,000 per year • Colorado, Nevada, Rhode Island: $80,000 to $120,000 per year Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link: USA Benefits eBook Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.- Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).- Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Posted 3 days ago

Via Transportation logo
Via TransportationHouston, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Strategy & Operations Principal/General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via's service on behalf of our partner Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via's external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with a minimum of 6 years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $145,000 - $170,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Posted 30+ days ago

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Definitive Health CareFramingham, MA
About Definitive Healthcare: At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact. We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+. We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India. We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion. About the position: Definitive Healthcare is seeking a Marketing Operations Manager/Sr. Marketing Operations Manager to advance our marketing automation roadmap and strategy. The ideal candidate is a marketing automation platform expert (HubSpot preferred), focused on day-to-day execution and anticipating desired performance outcomes and advising on team initiatives and priorities to meet quarterly goals. As the company's marketing automation platform system architect, this role will involve designing integrated workflows and automated nurture programs, coordinating closely with Marketing and Sales teams, and providing ongoing counsel across the marketing team based on data and projections. The Marketing Operations Manager/Senior Marketing Operations Manager will be a key driver of sales and marketing alignment. This role will report to the Senior Director of Digital Marketing & Operations. What you'll do: Collaborate with the Senior Director of Digital Marketing & Operations to build a business plan for advancing marketing automation maturity, aligning strategies with the overall marketing vision. Manage, optimize, and maintain the integration of marketing systems with CRM, and other business systems. Architect and design automated nurture programs, including lead scoring, multi-channel nurture strategies, segmentation, and reporting. Use data to provide insights and recommendations for improvement. Leverage advanced features and functionality of the company's MarTech stack to drive marketing efficiency and effectiveness. Lead the optimization of marketing processes, ensuring seamless internal workflows, technology ownership, updated documentation, and adherence to data governance standards. Work with stakeholders across Marketing and Sales to define rules and QA processes. Collaborate with campaign managers to execute integrated campaigns and expand measurement methodologies. Provide deep campaign analysis across all channels, including A/B testing, content impact, and email program success. Play a key role in aligning marketing initiatives with the Sales team, ensuring strong collaboration and ongoing feedback loops to enhance the pipeline and conversion. Help drive the continued growth of the Marketing pipeline by creating outcomes-focused strategies that support broader business objectives. What you'll need: 4-7 years of experience in marketing operations, with hands-on experience as a power-user/admin of marketing automation platforms like HubSpot, Marketo, or similar tools. Expertise in marketing automation, paired with a strong understanding of the broader strategic goals of the team. Able to apply this knowledge to make data-driven decisions. Advanced knowledge of HubSpot, Marketo, Salesforce.com, ABM platforms, Excel, and other MarTech applications. Strong ability to transition from data analysis to strategic insights, and convert findings into actionable recommendations for continuous improvement. Ability to effectively communicate complex data and insights to diverse audiences, from entry-level sales teams to senior executives. Proven ability to develop strategic plans, work collaboratively in cross-functional environments, and influence key decisions. Familiarity with the B2B software sales cycle is preferred, along with experience in sales-marketing alignment. A four-year college degree or equivalent experience is required. Why we love Definitive, and why you will too! Industry leading products Work hard, and have fun doing it Incredibly fast growth means limitless opportunity Flexible and dynamic culture Work alongside some of the most talented and dedicated teammates Definitive Cares, our community service group, gives all of us a chance to give back Competitive benefits package including great healthcare benefits and a 401(k) match What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed." Business Development Manager "Great team. Amazing growth. Employees are treated very well." Research Analyst "I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there." Profile Analyst If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter. If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Definitive Hiring Philosophy Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply! Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information. Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to careers@definfitivehc.com to confirm your status in the application process.

Posted 1 week ago

Hudl logo
HudlLincoln, NE
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role We are looking for a strategic Executive Operations Specialist and a Sr. Executive Operations Specialist to act as a key partner to our leadership team. This is a unique opportunity as we are seeking to fill two roles! This is not just about managing calendars and logistics; you will be a central force driving operational excellence. You will deeply understand the leader's operational cadence and act as a confidential hub for critical information. You will ensure the leadership team focuses on high-impact initiatives that advance our strategic priorities by assisting in key projects, facilitating communication, and optimizing their time. This is a role for a proactive problem-solver who is a catalyst for strategic execution. This role requires working in our headquarters, so we're currently considering candidates who live within a commuting distance of Lincoln. Must-Haves Experienced. You have at least 1 year of experience working in a corporate environment. For the Senior position, a minimum of 5 years of experience is required. Trustworthy. You can be trusted with highly confidential information and are known for your reliability and discretion. You are someone who can finish tasks on time with little oversight. Organized and detail-oriented. You have impeccable attention to detail and a system to keep everything organized. You are constantly looking for ways to improve efficiency. A strong communicator. You have incredible writing and editing skills and can communicate effectively across all roles and levels, as well as globally. Nice-to-Haves An excellent relationship builder. You can build strong, trusting relationships across all levels of the organization and have the confidence to work with senior executives. Project management experience. You have experience with project management tools, such as Asana. Our Role Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech stack and hardware to do your best work. Support your mental and physical health. We care about our employees' wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered. Cover your medical insurance. We have multiple plans to pick from to ensure you'll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits. Contribute to your 401(K). Yep, that's free money. We'll match up to 4% of your own contribution. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range: Executive Ops Specialist - $44,000-$73,000 Sr. Executive Ops Specialist - $54,000-$90,000 Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. Privacy Policy Hudl Applicant and Candidate Privacy Policy

Posted 3 weeks ago

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DHL (Deutsche Post)Wilmer, TX
This is a Planning Operations Manager role. Planning experience preferred. Predetermined key skills needed: Attention to detail, effective communication, ability to influence and direct others, prioritization of tasks, and ability to delegate and coach through feedback. Work across multiple shift to continue your team career development. Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. For roles within California and Washington the range is 85,000 to $110,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy. As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #LI-Onsite ","title

Posted 30+ days ago

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Commure + AthelasMountain View, California
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As an Operations Manager for Mid-Market Scribe Note Quality, you’ll own the end-to-end experience of our AI-assisted clinical notes in mid-market accounts. You will dive deeply into AI note retention metrics—how much of the AI-generated draft providers actually keep—then architect, pilot, and scale solutions that continuously improve those metrics. You’ll partner closely with Product, Engineering, and Client Success to identify root causes, drive fixes, and optimize client-facing templates and instructions. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Provider Template Customization & Issue Debugging Proactively monitor note retention metrics and collaborate with the Customer Success team to anticipate and address provider challenges with AI note quality. Collaborate directly with providers to gather feedback on AI-generated notes and identify pain points and feature requests. Translate provider feedback into actionable improvements for templates, prompts, and workflows. Tooling Development & Automation Architect and build internal tools to collect, visualize, and monitor AI note retention metrics in real time. Develop and maintain classification engines (rule-based or ML-driven) to automatically categorize provider edits by type (content, formatting, clinical corrections). Implement and optimize ETL pipelines that aggregate edit logs, apply categorization logic, and feed results into dashboards or data warehouses. Ensure tooling is scalable, maintainable, and integrates seamlessly with existing data platforms and analytics frameworks. Process & Solution Development Work hand-in-hand with Product Managers on roadmap prioritization driven by quantitative impact. Partner with Engineering to translate high-impact edit patterns into product or workflow enhancements (e.g., smarter prompt templates, UI tweaks). Offshore Team Management & Data QA Manage an offshore team responsible for extracting and processing EMR data to support note quality analysis. Define productivity benchmarks, monitor performance metrics, and implement process improvements to ensure timely and accurate data delivery. Oversee quality assurance processes for their work, including validating data accuracy, completeness, and compliance with client and regulatory standards. Provide training, feedback, and development plans to maintain high team performance and data integrity. What You Have 2-4+ years in operations, analytics, or process improvement roles, ideally within healthcare technology or AI-driven products. Demonstrated experience defining KPIs, building dashboards, and presenting data to senior stakeholders. Strong analytical toolkit: SQL, Python, and the ability to translate data into clear, actionable insights. Track record of owning end-to-end projects: scoping requirements, running pilots, iterating based on feedback, and scaling successful solutions. Excellent communication skills, with the ability to bridge technical and non-technical audiences. Familiarity with clinical documentation workflows or EHR integrations is a plus. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com .Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 2 days ago

Rocket Lab USA logo
Rocket Lab USAStennis Space Center, MS
ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab's proven execution history with the Electron program. TEST OPERATIONS ENGINEER Based out of Rocket Lab's Test Facility at Stennis Space Center in Mississippi, the Test Operations Engineer is responsible for activation and operations of critical test facilities to support the Archimedes rocket engine and the Neutron launch vehicle. You will collaborate closely with Engine and Vehicle Propulsion groups to develop test procedures and test sequencing requirements. You will be responsible for configuration, checkout and operations of the engine hot fire facility and associated support infrastructure. Your work will require technical discipline and expertise in mechanical systems but also in monitoring instrumentation and command and control systems. You must be responsible for safety of you and those around you. You may be asked to directly support engine hardware and engine checkout operations. You will become skilled in Test Operations roles and be expected to work independently in support of the overall test facility design, build, activation, and engine test efforts. Note: This position can be hired as a Level II or Senior Engineer I. WHAT YOU'LL GET TO DO: Perform facility test operations on console while maintaining situational awareness and constant communication with others involved in the test activity Both lead and be part of a team of technicians and engineers who setup and operate the test facility Conduct test operations safely and ensure the quality and integrity of data is maintained Perform troubleshooting to resolve facility and test operations issues Work to plan and optimize checkout, processing, testing and post test operations Collaborate with Archimedes engine and Neutron vehicle design teams to prepare and perform tests on key engine and stage hardware Work hand in hand with the GSE teams to complete design, build, installation and checkout of facility systems This includes helping maintain. cleanliness and integrity of systems, ensuring proper checkouts are performed, and data acquisition systems are properly calibrated YOU'LL BRING THESE QUALIFICATIONS AS AN ENGINEER II: Bachelor's degree in mechanical, aerospace, or electrical engineering; or other technical discipline 2+ years experience operating rocket engine test stands or launch complexes YOU'LL BRING THESE QUALIFICATIONS AS A SENIOR ENGINEER I: Bachelor's degree in mechanical, aerospace, or electrical engineering; or other technical discipline 5+ years experience operating rocket engine test stands or launch complexes THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Broad general background in your engineering discipline with ability to design systems and develop computer tools for automation or analysis Experience operating facilities for liquid oxygen and liquid methane Background that demonstrates personal development which might include pilot training, scouting, sports teams especially any leadership roles in those activities Working knowledge of computer networks and IT infrastructure Demonstrated experience working with various disciplines, fabricators and suppliers to achieve on-time project execution Ability to remain unfazed by ambiguity or changes in strategic direction while maintaining a positive attitude and being self-actualized and self-guided ADDITIONAL REQUIREMENTS: Ability to travel and communicate outside of work hours Must be able to work extended hours and/or weekends as needed Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise Ability to work extended hours or weekends as needed for mission critical deadlines WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Posted 2 weeks ago

Keystone Clearwater Solutions logo
Keystone Clearwater SolutionsWaynesburg, PA
Operations Supervisor- Water Transfer Operations Keystone Clearwater Solutions- Full-Time | Oil & Gas Industry | Field-Based Work About Us: Keystone Clearwater Solutions is a leading provider of water transfer services in the oil & gas industry. We support field operations across various job sites, offering reliable solutions and a strong commitment to safety, teamwork, and growth. The Role: As an Operations Supervisor, you'll oversee all water transfer activities for a specific operator or account. You'll lead a team of Field Supervisors, Senior Water Transfer Technicians, and Technicians-ensuring projects run safely, on schedule, and within budget. This is a key leadership role interfacing directly with customers. Key Responsibilities: Manage day-to-day field operations and supervise all assigned personnel Act as the client's point of contact and represent Keystone leadership on-site Ensure safe, efficient setup and operation of all water transfer systems Lead planning, budgeting, and scheduling of field resources Coordinate with engineering for technical specs and job cost analysis Review and sign daily field tickets and project documentation Enforce safety policies and train team members on procedures and equipment Monitor performance of pumps, valves, fusion machines, and related systems Drive operational improvements, introduce new technologies, and reduce costs Requirements: High school diploma or GED required Minimum 2 years of water transfer experience Certified Fusion Technician (1+ year) Prior team or project management experience Mechanical and equipment knowledge (pumps, valves, flow control) Strong written and verbal communication skills Proficiency with mobile reporting tools (smartphone, tablet, etc.) Ability to manage costs, schedules, and customer expectations Valid driver's license Technical or engineering coursework a plus Perks & Benefits: Medical / Dental / Vision coverage Health savings account (HSA) Company Paid Life Insurance and Accidental & Dismemberment Insurance Voluntary Life Insurance 401k with a company match Paid Time Off Employee Assistance Program Professional Development Programs Employee Referral Programs Schedule: 12-hour shifts | Days & Nights | Overtime & Weekend availability | Travel required | Outdoor work in all weather conditions

Posted 2 weeks ago

Vectour Group logo
Vectour GroupAtlanta, GA
Operations Manager - Domestic Shuttle Operations (HJAIA) The Operations Manager for Domestic Shuttle Operations is responsible for providing operational oversight and support to ensure the smooth execution of projects and day-to-day operations. Reporting directly to the Sr. Operations Manager, the Operations Manager plays a crucial leadership role overseeing the entire operation for the Domestic PARK-RIDE Division. Company Background Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour’s roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, Vectour Group (Vectour) is looking for you! Every member of this diverse team is essential to our success. Primary Duties and Responsibilities Meet with outgoing Operations/lead manager daily at the beginning of shift. Check the schedule daily to ensure staffing levels are maintained according to guidelines. Perform rounds of facility daily at beginning of shift and before shift ends. Report any issue or malfunction not handled in house to the appropriate entity per protocol daily. Conduct daily briefings with supervisors prior to beginning of breaks. Target a policy/procedure weekly for training supervisors. Coach, train and develop staff on company/client goals and expectations daily and on an ongoing basis. Monitor payroll/ attendance tracking daily for errors and corrections. Ensure all violations are addressed daily with appropriate progressive disciplinary actions and signatures. Monitor radio communication to ensure transmission and response times remain in accordance with policy and established goals. Respond to calls as needed when assigned managers are not available. Cover for supervisors while on break. Report to scene of any incidents involving slip and falls, fires, or other catastrophic occurrences. Reviewing all incident reports daily to ensure proper completion and forwarding them to Safety Mgr., HR, Exec. Asst. and/or Fleet Mgr. Completion, emailing and placing daily operations logs into appropriate folders and locations. Forward to Exec. Asst. every Monday morning. Appraising supervisors quarterly and annually and conducting reviews for discussion. Monitor operation throughout daily shifts to prevent excessive delays or in event of contingency drill. Execute contingency protocol for qualifying events inclusive of notifications. Workforce planning to include preparing weekly schedules, conducting shift bids as needed, vacancy posting and awards, benefit approvals per CBA guidelines and posting of weekly shift availability and award list. Monitor and manage overtime of hourly staff. Disseminate information to other departments/ employees as needed. Monthly Safety Topic training and signatures of all Shuttle Operations staff. Review/Audit Payroll daily/weekly for each pay period. Monitor the Flight Board for Flight Delays. Respond to unresolved customer concerns that occur on shifts daily when necessary and escalate to appropriate Senior Manager (i.e. CSM, Sr Operations, AGM, etc.). Interview candidates for hourly positions as needed. Compile weekly time samples for Shuttle operation and forward to the appropriate AGM on Monday. Conduct 1st Step Grievance hearings. Disseminate information to department staff and customers when necessary. Exercise the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions. Be familiar with all aspects of each location in the event of contingency situations which enables them to assist. Maintain thorough knowledge of all areas of the parking facilities to include major roadways, interstates, landmarks, airline locations, cashier booths, lost and found etc. for customer assistance. Report weekly status report and light outage report to the office of the General Manager. Perform random driver’s license, Zonar card, speed checks, and pre and post trip inspections checks. Coordinate open and closing lots, and monitoring ingress and egress in the PARK-RIDE lots daily Qualifications & Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: High School Diploma or equivalent. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or weekends may be a requirement. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two-digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Appearance: Employees must maintain a neat and clean appearance and be in complete uniform. Minimum Age Requirement: Must be 21 years of age or older Job Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds. Benefits Vectour is proud to offer: Competitive Pay Advancement Opportunities Medical, Dental, Vision, Disability and Life Insurance 401K With Employer Match 7 Paid Holidays Paid Sick Leave Paid Vacation Great Coworkers! Salary $50,000/annually Proposed Hours + Travel FT – Monday through Friday. On-site: 1800 Sullivan Road, College Park, GA 30337 Disclaimer The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance. Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Powered by JazzHR

Posted 3 weeks ago

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Commure + AthelasMountain View, California
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We’re seeking an Operations Manager to lead strategic initiatives and own high-impact processes within our Business Operations team, specifically focused on denials management and claims optimization . In this role, you’ll lead cross-functional efforts to proactively reduce denials, improve revenue capture, and drive scalable operational improvements across a broad client portfolio. You will be accountable for outcomes, leading root-cause investigations, designing repeatable processes, managing performance metrics, and collaborating closely with product, engineering, sales, and account management to refine tools and workflows. This role requires a strategic thinker with a builder’s mindset , a sharp operational skillset, and a strong technical orientation. You'll take ownership of some of our most complex and high-priority business challenges where thoughtful analysis, process design, and executional excellence will make the difference. This full-time position is based on-site in our Mountain View, CA office, 5 days a week. What You’ll Do Lead Denials Management Strategy : Oversee the claims lifecycle from post-submission to resolution, with an emphasis on denial trends. Design and implement scalable solutions that reduce friction and revenue loss. Drive Root Cause Analysis : Investigate systemic issues behind rejections and denials using structured analysis, and implement preventative solutions to improve operational efficiency. Own Key Operational Metrics : Manage throughput, denial rates, and other key metrics for high-profile client accounts. Use data to surface insights and drive continuous improvement. Build and Scale Processes : Design repeatable, automated workflows that enable operational scale and reduce manual effort. Collaborate with product and engineering to define requirements for internal tooling. Client Partnership : Serve as a subject matter expert for critical accounts. Partner with account managers and clients to troubleshoot issues and implement operational improvements. What You Have 2+ years of relevant experience in healthcare operations, revenue cycle management, healthcare consulting, or related roles. Experience in high-growth or tech-enabled healthcare environments is a strong plus. Strong analytical skills , with the ability to independently perform data analysis (Excel required; SQL strongly preferred). You're comfortable making data-driven decisions. Operational leadership experience with a track record of managing cross-functional initiatives and improving process performance at scale. Systems thinker : You naturally zoom out to see patterns and zoom in to identify root causes. You understand how people, processes, and technology interact to create value. Ownership mindset : You hold yourself and others to high standards and take accountability for results, not just tasks. Excellent communicator : You translate complexity into clarity—for both internal stakeholders and external clients. Bias for action : You thrive in fast-paced environments and are comfortable navigating ambiguity and evolving priorities. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com .Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 1 week ago

British Swim School logo
British Swim SchoolHouston, Texas
Benefits: Competitive salary Employee discounts Flexible schedule Free uniforms Paid time off Profit sharing Wellness resources A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”. Compensation and Benefits (varies by location): Competitive hourly pay based on experience, with potential bonuses Paid training and certification opportunities Paid day off on your birthday A rewarding opportunity to make a difference in your community The Position: The Assistant Operations Manager oversees the “day-to-day” of the business, including interacting with customers, staff, and pool partners. The Operations Manager is fiscally responsible for all aspects of the business – managing the budget, payroll, vendor payments, and daily expenses. This is a part-time position working directly with the Franchise Owner. Your Typical Responsibilities: Hire, train, and manage employees. Educate and promote services to our customers. Develop and implement class schedules. Manage inventory and monitor equipment. Develop and adhere to the annual budget. Minimum Qualifications: Excellent communication, customer service, and organizational skills. Proficient in Microsoft Office products. Have a responsible and professional demeanor. Preferred Qualifications: Lifeguarding/First Aid/CPR/AED Certification(s), may also be obtained during training. Bachelor’s degree in business administration, project management, finance, recreation, accounting or applicable experience. About Us: "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”. Compensation: $20.00 - $25.00 per hour Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Posted 2 weeks ago

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DHL (Deutsche Post)Newnan, GA
Job duties are normal OM2 duties and will report up through OM1. Shift are from 3 PM - 1 AM Monday through Thursday with OT as needed per Customer demands. Operations Manager (Operations Manager II) The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is 75,000 to $95,000 and Washington is $77,968.80 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer.# ","title

Posted 1 week ago

Rocket Lab USA logo
Rocket Lab USAStennis Space Center, MS
ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. NEUTRON Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. TEST OPERATIONS ENGINEER Based out of Rocket Lab's Test Facility at Stennis Space Center in Mississippi, the Test Operations Engineer is responsible for activation and operations of critical test facilities to support the Archimedes rocket engine and the Neutron launch vehicle. You will collaborate closely with Engine and Vehicle Propulsion groups to develop test procedures and test sequencing requirements. You will be responsible for configuration, checkout and operations of the engine hot fire facility and associated support infrastructure. Your work will require technical discipline and expertise in mechanical systems but also in monitoring instrumentation and command and control systems. You must be responsible for safety of you and those around you. You may be asked to directly support engine hardware and engine checkout operations. You will become skilled in Test Operations roles and be expected to work independently in support of the overall test facility design, build, activation, and engine test efforts. Note: This position can be hired as a Level II or Senior Engineer I. WHAT YOU’LL GET TO DO: Perform facility test operations on console while maintaining situational awareness and constant communication with others involved in the test activity Both lead and be part of a team of technicians and engineers who setup and operate the test facility Conduct test operations safely and ensure the quality and integrity of data is maintained Perform troubleshooting to resolve facility and test operations issues Work to plan and optimize checkout, processing, testing and post test operations Collaborate with Archimedes engine and Neutron vehicle design teams to prepare and perform tests on key engine and stage hardware Work hand in hand with the GSE teams to complete design, build, installation and checkout of facility systems This includes helping maintain. cleanliness and integrity of systems, ensuring proper checkouts are performed, and data acquisition systems are properly calibrated YOU’LL BRING THESE QUALIFICATIONS AS AN ENGINEER II: Bachelor’s degree in mechanical, aerospace, or electrical engineering; or other technical discipline 2+ years experience operating rocket engine test stands or launch complexes YOU’LL BRING THESE QUALIFICATIONS AS A SENIOR ENGINEER I: Bachelor’s degree in mechanical, aerospace, or electrical engineering; or other technical discipline 5+ years experience operating rocket engine test stands or launch complexes THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Broad general background in your engineering discipline with ability to design systems and develop computer tools for automation or analysis Experience operating facilities for liquid oxygen and liquid methane Background that demonstrates personal development which might include pilot training, scouting, sports teams especially any leadership roles in those activities Working knowledge of computer networks and IT infrastructure Demonstrated experience working with various disciplines, fabricators and suppliers to achieve on-time project execution Ability to remain unfazed by ambiguity or changes in strategic direction while maintaining a positive attitude and being self-actualized and self-guided ADDITIONAL REQUIREMENTS: Ability to travel and communicate outside of work hours Must be able to work extended hours and/or weekends as needed Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise Ability to work extended hours or weekends as needed for mission critical deadlines WHAT TO EXPECT We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here . Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Posted 2 weeks ago

Akido logo
AkidoLos Angeles, CA
Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers.  The Opportunity Are you driven to design the systems and strategies that power the future of healthcare? As a Principal Operations Architect, you’ll take the lead in shaping Akido’s operational foundation — building scalable processes, integrating cutting-edge technologies, and unlocking efficiencies that enable our care teams to focus on what matters most: patient health. This is a high-impact, strategic role for a builder who thrives on complexity — someone who can zoom out to design bold roadmaps while also diving deep into the details to turn vision into reality. If you’re excited by the challenge of architecting healthcare operations at scale and mentoring others to deliver lasting impact, we want to meet you. What You’ll Do Develop and maintain a strategic roadmap for operational processes and systems, aligning with business objectives and industry best practices. Design and implement scalable, efficient, and secure operational systems and workflows. Identify bottlenecks and inefficiencies; drive process optimization and automation using tools like LLMs, RPA, and other advanced technologies. Conduct feasibility studies and business case analyses for new initiatives, balancing risks and benefits. Develop and maintain standard operating procedures (SOPs) to ensure clarity and consistency across business processes. Set up performance monitoring and productivity tracking across key functions in your portfolio, reporting on KPIs and improvement opportunities. Evaluate and recommend new technologies to improve operational efficiency and integrate seamlessly with existing systems. Collaborate with cross-functional teams to translate business needs into actionable operational solutions. Provide leadership and mentorship to operational teams, fostering a culture of continuous improvement and innovation. Coach and develop junior team members, building organizational capability in operations architecture. Who You Are 7–10 years of experience in healthcare operations, process architecture, or related fields, with increasing leadership responsibility. Proven expertise in operational strategy, process design, and systems implementation in a fast-paced environment. Strong analytical and problem-solving skills, with experience in identifying and resolving complex operational challenges. Knowledge of healthcare operations, regulatory requirements, and best practices. Demonstrated ability to lead cross-functional teams and mentor junior colleagues. Technical curiosity and ability to evaluate emerging technologies for operational impact. Excellent written and verbal communication, collaboration, and stakeholder management skills. Benefits Stock-options package Health benefits include medical, dental and vision 401K Long-term disability Unlimited PTO Life insurance Paid Leave Program Salary range $190,000 — $215,000 USD Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Posted 30+ days ago

Via Transportation logo
Via TransportationDallas, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Strategy & Operations Principal/General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via's service on behalf of our partner Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via's external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with a minimum of 6 years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $145,000 - $170,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Posted 30+ days ago

Via Transportation logo
Via TransportationFort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Strategy & Operations Principal/General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via's service on behalf of our partner Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via's external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with a minimum of 6 years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don't accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $145,000 - $170,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Posted 30+ days ago

Zoox logo
ZooxHayward, CA
We have a once-in-a-century opportunity to reinvent personal transportation-and we need your help. The Manufacturing Operations Program Manager will report directly to the Vice President of Manufacturing Operations (MO) and lead the development and implementation of strategic initiatives. This role will be integral in the change management process as we continue to scale manufacturing operations and move toward mass production. You will work highly cross-functionally and bring together all of the necessary teams to execute our mission. In this job, you will: Serve as strategic and operational support to the VP of MO and Directors, with a focus on facilitating communication and boosting "change management" for the execution of the MO Industrial Plan and Business Work Streams within the Zoox Integrated Roadmap. Strategically, support the development and execution of strategic plans, ensuring alignment with organizational goals. You will support day-to-day operations, promote standard methodologies for forecasting and reporting, and coordinate cross-functional activities to eliminate internal barriers and unify information formats. Act as a liaison between the executive and various stakeholders, facilitating smooth information flow, coordinating initiatives and events, and actively gathering feedback and perspectives. You will also support the decision-making process by conducting research, gathering input, analyzing data, and synthesizing recommendations. Play a crucial role in driving organizational change initiatives. This includes developing the appropriate narrative, ensuring alignment with the organization's culture and values, and supporting the implementation of the strategies through a clear definition of the relevant tactical activities. Operate strategically with hands-on/tactical awareness, cross-functional solid leadership skills, excellent communication abilities, and the capacity to navigate complex organizational dynamics. Qualifications Master's degree in Business Administration, Industrial Engineering, or a related field. Minimum of 10 years of experience in a similar role, within the manufacturing industry with a program management responsibility role. Highly organized, excellent attention to detail, ability to prioritize and multitask, respecting deadlines in a fast-paced environment, maintaining clear communication. Demonstrated experience in strategic planning, change management, and operational execution. Strong analytical skills with the ability to conduct research, gather input, and present data-driven recommendations. Positive attitude and self-starter with the ability to forge strong cross-functional relationships Bonus Qualifications Experience in writing technical documents Training/Degree in Communication PMP Certification $186,000 - $268,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Posted 1 week ago

T logo

Strategy & Operations - Senior Manager (Customer Operations)

TrabaNew York City, NY

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Job Description

About Traba

Traba's mission is to empower businesses and workers to reach their full productivity and potential. As a technology company, we are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent, providing workers with flexible and meaningful opportunities. We're proud to be backed by world-class investors like Founders Fund, Khosla Ventures, and General Catalyst.

About the Role

We are seeking a strategic and results-oriented Senior Manager to lead our Strategy & Operations team focused on our Customer audience, Light Industrial businesses. You will be at the forefront of growing revenue for the company and spearhead the development and execution of operational strategies aimed at optimizing customer satisfaction, retention, and growth.

You will work collaboratively with cross-functional teams, including Product, Engineering, Marketing, Growth, and Operations, to design and implement scalable processes and playbooks that drive customer growth & success. This position requires a combination of leadership, strategic thinking, and hands-on operational execution.

Responsibilities

  • Strategic Planning & Execution: Define and implement the strategy for Customer Strategy & Operations teams. Collaborate with key stakeholders to align the team's objectives with Traba's overall business goals.

  • Operational Excellence: Own the optimization of customer related processes to ensure high levels of client satisfaction, retention, and upsell opportunities.

  • Cross-functional Collaboration: Work closely with Product, Growth, Engineering, and Operations teams to identify customer pain points and deliver solutions that enhance the customer experience.

  • Team Leadership & Development: Lead and mentor a growing team of individual contributors and people managers within the Strategy & Operations Associates. Provide ongoing guidance, foster a culture of continuous improvement, and promote professional growth at all levels.

  • Data-Driven Decisions: Leverage analytics to measure customer success KPIs, identify trends, and guide the team toward achieving operational targets.

  • Customer-Centric Strategy: Ensure that customer feedback is captured and acted upon, leading efforts to improve the overall customer journey and reduce churn.

  • Project Management: Lead high-impact projects aimed at improving team efficiency, customer experience, and retention. This may include product launches, process improvements, and systems integrations.

  • Onboarding & Growth: Oversee the seamless onboarding process for new clients, ensuring they experience immediate value from Traba's services. Ensure the continued growth of existing accounts through a proactive approach to relationship management.

What You'll Need

  • Experience: 7+ years in operations, strategy, account management, or customer success, with at least 3+ years in a leadership role AND Previous experience in tech, marketplace, or startup environment.

  • Proven Leadership: Demonstrated ability to build and lead high-performing teams, coach team members, and manage cross-functional initiatives.

  • Customer Success Expertise: Strong understanding of customer success methodologies, including onboarding, retention strategies, and building long-term customer relationships.

  • Analytical & Strategic Mindset: Ability to develop data-driven strategies and measure success against KPIs. Proficiency in tools like Excel and SQL is a plus.

  • Communication Skills: Excellent communication skills, with the ability to influence stakeholders at all levels and clearly convey complex ideas.

  • Growth-Oriented: A passion for scaling businesses, building teams, and improving operational processes.

Bonus Points

  • Experience with product or engineering teams to develop customer-facing solutions.

  • Knowledge of no-code tools like Retool or platforms for customer engagement.

  • Familiarity with Account Management tools (Salesforce, Gainsight, etc.).

Benefits

  • Start-up equity

  • Competitive salary

  • 100% paid health, dental, and vision coverage

  • ️ Free meals and snacks in the office

  • Commuter benefits

  • Gympass benefit

  • ✚✚ Additional: One Medical membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range

The total compensation (cash + equity) range for this role is $150,000 - $300,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we're open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business.

Equal Opportunity Employer

Traba is committed to fostering a diverse and inclusive workplace. We evaluate applicants without regard to race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, veteran status, or any other characteristic protected by law.

Our Values

  • Dream Big- We create a bold direction and a vision that inspires.

  • Olympian's Work Ethic- We put everything we have into our work, striving for excellence.

  • Growth Mindset- We tackle challenges head-on, learn from failures, and keep improving.

  • Customer Obsession- We go the extra mile to solve customer problems and deliver exceptional service.

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