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Senior IT Service Management (ITSM) Problem Manager

JCS Solutions LLCFort Belvoir, VA
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary: JCS Solutions LLC (JCS) is seeking a Senior IT Service Management (ITSM) Problem Manager to support our federal client. This Senior IT Service Management (ITSM) Problem Manager position is a specialized role within this federal program. This unique role within operations will focus on managing and resolving recurring issues to prevent them from affecting mission operations. It will focus on Problem Management associated with a mission focused, integrated IT System that is deployed worldwide. If you are interested in a challenge and a great working environment, apply today! What’s in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: ​ Problem Identification: Identify and analyze recurring incidents and problems in the integrated IT system. Collaborate with Incident Management and other teams to gather relevant data and root causes of issues. Review previous day opened incidents related to the problem tickets and conduct spot audits. Root Cause Analysis: Conduct thorough root cause analysis to understand the underlying reasons for incidents and problems. Implement effective techniques or other problem-solving methodologies. Proactive Problem Management: Coordinate communication across teams. Implement proactive measures to prevent recurring incidents. This may involve working with Change Management to implement permanent fixes, process improvements, or updates to documentation and training. Collaboration: Collaborate with various IT teams, including Incident Management, Change Management, Engineering, and Service Desk, to resolve problems and prevent future occurrences. Facilitate communication and knowledge sharing among teams. This collaboration will include tasks including diagnose, determine corrective actions, and resolve technical issue while actively working with Tier 2/3. ​ Documentation: Maintain accurate records of problems, their root causes, and the solutions implemented. Document timeline, track action (including after actions), impact and relay communication back to customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the future, working alongside the SLM, ​ Problem Resolution: Work diligently to find solutions to problems, coordinating with technical experts if necessary. Ensure problems are resolved in a timely manner and communicate the progress to stakeholders. ​ Incident Trend Analysis: Analyze incident data to identify trends and potential problems before they escalate. Use this analysis to prioritize problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly. ​ Service Improvement: Continuously seek opportunities to improve system performance by addressing underlying problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. ​ Reporting: Generate reports on problem management activities, including the number of recurring incidents addressed, root cause analyses performed, and preventive measures implemented. Present findings to program management and customer. ​ Training and Mentoring: Provide guidance and training to other IT staff on best practices related to problem management. Mentor team members and share knowledge to enhance problem-solving skills within the organization. ​ Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library) best practices and guidelines related to problem management. Ensure that problem management processes align with ITIL standards and contribute to the overall ITSM framework. ​ Customer Focus: Understand the impact of recurring problems on customers and end-users. Prioritize problems that have a significant impact on service delivery and customer satisfaction. ​ Continuous Improvement: Continuously evaluate the effectiveness of problem management processes and make recommendations for improvements. Stay updated with industry trends and best practices related to problem management. What you will bring: Clearance: Current Top Secret/SCI Clearance. US Citizenship required ​ Bachelor’s degree and 8+ years of experience in ITSM problem management, additional, specific years of experience will be acceptable in lieu of a degree. Current ​ ITIL4 Certification ​ Service Now experience including reporting ​ Customer-service oriented with a problem-solving attitude ​ Excellent written and verbal communications skills ​ Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint. ​ Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables. ​ Excellent verbal and written communication skills How you will wow us: ServiceNow Certifications: ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) or ServiceNow Certified System Administrator (CSA). Professional Certifications: IAITAM Certified Software Asset Manager (CSAM) or CHAMP. Analytical Skills: Metrics-driven thinker with the ability to translate ServiceNow data into actionable cost-saving insights. Communication: Ability to present complex compliance data to diverse stakeholders and management levels. SQL/Reporting: Experience with SQL or advanced ServiceNow Reporting/Performance Analytics to generate custom license metrics. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS has been certified as a Great Place to Work four years in a row and was awarded Washington Post’s Top Places to Work for 2024 and 2025.Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws. Powered by JazzHR

Posted 30+ days ago

Centurum logo

Management Analyst II (Contingent)

CenturumPort Hueneme, CA

$85,280 - $122,720 / year

The Management Analyst II provides financial, clerical, and executive-level administrative support to U.S. Navy programs. This role requires a strong understanding of Navy organizational procedures and the ability to interact with senior leadership while managing complex data and reporting tasks. Key Responsibilities: Use execution and phasing tools to guide stakeholders on appropriate fund allocation in accordance with appropriation law. Analyze financial and management data to interpret operational results and present findings to leadership. Lead deliverables and provide inputs for Department Business Operations data calls and action items. Use financial metric tools to identify budget shortfalls or excesses, perform variance and carry-over analysis, and present findings. Serve as the central point of contact for action items, data calls, and problem resolution. Organize and schedule meetings, appointments, and prepare materials for executive-level engagements. Read and act on relevant publications, directives, and regulations. Prepare special reports, summaries, and responses to inquiries using data from various sources. Utilize DoD systems such as ERP, LOCUS, DTS, and PRT to complete assigned tasks. Advise external stakeholders on executive-level policy views and organizational priorities. Required Qualifications: U.S. Citizenship Active Secret Clearance Bachelor’s degree in Business Administration, Public Administration, or a related field 7+ years experience in engineering/science management, operations research analysis or financial/cost analysis. Significant experience in U.S. Navy programs or operations Strong analytical, organizational, and communication skills Proficiency in Microsoft Office (Excel, PowerPoint, Word) Preferred Qualifications: Familiarity with Navy logistics or digital engineering environments Knowledge of project management tools (e.g., MS Project, Jira, SharePoint) Compensation: $85,280 - $122,720 per year Compensation for positions at Centurum varies depending on a wide range of factors including, but not limited to, location, responsibilities, skill set, and level of experience. EOE M/F/Disability/VeteranLCAT: ANALYST, MANAGEMENT II When responding to this posting please reference job #SD26-15, Management Analyst II Benefits Full-time employees are eligible for the following benefits enrollment from their date of hire: Health Insurance - Centurum provides insurance for employee and dependent in a comprehensive package. Coverage for vision care is included. This option is available on a cost-sharing basis. Dental Insurance - Available in conjunction with Health Insurance for an additional cost. Provides oral maintenance care for employee and dependent. Basic Life Insurance - Company provided benefit for all full-time employees. Supplemental Life Insurance - Optional life insurance coverage to employees at group rates. Dependant Life Insurance - Optional coverage for dependents at a group rate. Long Term Disability Insurance - Optional coverage available to employees at group rates. Vacation and Sick Leave - Leave accrual is determined by length of service. Holidays - The company observes ten paid holidays each year. Retirement 401(k) Plan - Centurum’s corporate benefits package includes 401K with a company bi-weekly match and a year-end profit sharing company match for all eligible employees. Investments can be made into selected funds under this plan. Centurum is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Centurum makes reasonable accommodations for persons with disabilities. Powered by JazzHR

Posted 30+ days ago

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Pain Management Physician Tampa FL

HEALTHCARE RECRUITMENT COUNSELORSTampa, FL
Pain Management Physician Tampa FL We are looking for a Board-Certified/Board-Eligible Pain Management Physician to join our dynamic, multidisciplinary team full time in Tampa FL. The ideal candidate will be fellowship-trained in Pain Medicine from an ACGME-accredited program and have completed residency training in Physical Medicine & Rehabilitation (Physiatry) or Anesthesiology. This is a unique opportunity to practice in a diverse clinical environment that offers a high quality of life, with a blend of interventional procedures, inpatient rounding, and APP-supervised care. We provide coverage at a Tampa area hospital, as well as multiple rehab facilities within the Tampa area. We have a team of APPs who provide day/night inpatient care for round the clock assistance. Responsibilities: Provide comprehensive pain management services, including interventional procedures Round on patients in acute and post-acute care settings Supervise and collaborate with Advanced Practice Providers (APPs) Participate in a multi-disciplinary approach to pain management Develop individualized care plans based on best practices Qualifications: MD or DO with Board Certification/Eligibility in Pain Medicine Completion of ACGME-accredited Pain Medicine fellowship Residency training in Anesthesiology or Physical Medicine & Rehabilitation (PM&R) Active FL Medical license (or ability to obtain) Schedule: Full time Salary: $350k + plus additional bonus compensation potential Benefits: Medical, Dental, and Vision Insurance 401(k) Life insurance Paid time off/Vacation and Sick days Malpractice Insurance CME stipends Productivity Bonus: Additional earning potential based on consult volume and performance Supportive, team-based environment with APP support Join Our Team! If you're an experienced and motivated Physician looking to provide high-quality care, we’d love to hear from you. This position offers a balanced lifestyle with a variety of practice settings, including inpatient, post-acute, and procedural opportunities. You’ll be part of a patient-centered, forward-thinking organization committed to improving outcomes and enhancing lives. We offer an excellent support team, a fantastic work environment and generous compensation with bonuses and benefits. HCRC Staffing Powered by JazzHR

Posted 4 days ago

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Consulting Analyst (Insurance Risk Management)

Strategic Risk SolutionsCharlotte, NC
Strategic Risk Solutions Inc. (SRS), the world’s leading independent captive insurance manager, is growing and looking for a Consulting Analyst to join our US Advisors consulting team. This in office position will provide essential analytical support and insights to help clients optimize their captive insurance programs. This role will involve detailed data analysis, risk assessment, and strategic recommendations to enhance clients' risk management and financial performance. Responsibilities and Duties Lead the collection, validation, and cleansing of client loss and exposure data, ensuring complete and accurate inputs for Total Cost of Risk (TCOR) analyses and feasibility studies. Conduct detailed analysis of client risk data including loss runs, exposure summaries, and insurance program structures to identify trends, risk drivers, and cost-saving opportunities. Evaluate and quantify risks associated with captive insurance programs, including modeling retention scenarios and interpreting actuarial results to inform strategic recommendations. Prepare comprehensive client deliverables, including reports, exhibits, and presentations that clearly communicate findings and support decision-making. Collaborate closely with clients to understand their risk appetite and strategic objectives, tailoring captive program designs and recommendations to meet their unique needs. Manage multiple client engagements simultaneously, prioritizing tasks and timelines to ensure timely and accurate delivery of all project components. Work closely with consultants, analysts, and actuaries to integrate analytical outputs into holistic solutions, and assist in developing proposals and research for new captive opportunities. Attributes and Skills Bachelor's Degree in Finance, Insurance, Risk Management, or a related field. Advanced degrees or professional certifications (e.g., CPCU, ARM) are a plus. Experience in risk management, insurance, or consulting, preferably within the captive insurance sector are a plus. Strong analytical and problem-solving skills, excellent written and verbal communication and presentation abilities, and proficiency in data analysis tools and software. Self-motivation with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced environment where exceptional attention to detail, time management and prioritization skills are essential. About Strategic Risk Solutions SRS is the world’s largest independent insurance company manager. With over 25 years of experience, SRS provides management and consulting services to a wide range of insurance company entities, from single parent captives to complex commercial insurers and reinsurers. SRS has operations in the United States, Canada, Europe, Barbados, Bermuda, Cayman Islands, Latin America, and South Africa. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success. EOE For more information on SRS, please visit www.strategicrisks.com . Powered by JazzHR

Posted 30+ days ago

Enerfab logo

Construction Management Internship

EnerfabLee's Summit, MO
Title: Construction Management InternshipDivision: Enerfab Power & IndustrialLocation: Kansas City Company Description: Enerfab has over 120 years of experience, offering fabrication and construction capabilities to a wide variety of customers for the chemical, food & beverage, oil & gas, heavy industrial and power industries. Founded in 1901, our company began making sealants and lacquers — including a patented formula for brewer’s pitch — for beer tanks and vessels. Over the last century, our expanded capabilities, project experience, safety record, and commitment to quality have made Enerfab one of the industry leaders in shop fabrication, field erection and construction and maintenance services. Are you Built for the Challenge? Enerfab and the co-op student program go way back - We have been incorporating co-op students into our organization for over 40 years, with the lens that this program can be mutually beneficial for the future. We feel that it is with this intention and our corporate culture that we create a workplace that is desirable to both excel and grow as business professionals. In fact, there are several folks on our management teams that got their start as Enerfab co-op students. Responsibilities: Blueprint Reading: Utilize a variety of computer programs including Bluebeam and CAD for both 2D and 3D drawings. Project Execution: Works with Project Team to identify and produce project specific technical and commercial documents to aid in the execution of active construction projects. Cost Estimating: Assist lead estimators with developing project estimates for new opportunities in the Ohio Valley Region. RFI/Submittal Processes: Provide appropriate documentation to support various departments where documentation may include specific specifications, drawings, and scope of work. Project Closeout Procedures: Collect necessary documents, review change orders and modifications, ensure order specifications are met and gather takeaways for future learning. Safety & Quality Management: Root cause analysis of any events in order to ensure proper controls are utilized to prevent any further instances. Qualifications: • Currently enrolled and working towards a bachelor’s degree in engineering or construction management. • Self-motivated • The candidate must have experience in Windows applications including Microsoft Office and Excel • Good written and verbal communication skills • Ability to provide thorough attention to detail • Looking for a future in the construction field with a focus on industrial construction Powered by JazzHR

Posted 30+ days ago

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Entry Level Management

Interview HuntersStamford, CT
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Posted 30+ days ago

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Perkins Management Office Administrator

Perkins Management Services CompanyCharlotte, NC
Perkins Management is a food service company dedicated to providing food service management that exceeds the industry standards. Perkins Management Services Company is looking for an Office Administrator to join our team in our Charlotte office. The Office Administrator is responsible for overseeing the general administrative functions and any events or activities in the corporate office. The ideal candidate will have prior administrative experience working in an office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative and can anticipate needs. Responsibilities: Supplies – Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events. Manage – Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget. Coordination – Arrange and book travel and accommodations. Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents. Requirements: A high school diploma or equivalent is required; Associate degree preferred Three years of previous office management experience Superb communication skills Powered by JazzHR

Posted 1 week ago

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Director, Capital Asset Management

Healthpeak Properties, Inc.Denver, CO
Company Overview Our company is a leading national healthcare REIT with over $20 billion of owned real estate concentrated on lab, outpatient medical, and entrance fee senior housing communities. An innovative company at the forefront of providing premium real estate to the dynamic healthcare industry, the firm is committed to delivering value to our shareholders, customers and employees. Position Responsibilities Primary focus on outpatient medical properties Support senior housing and lab assets as needed Technical expertise Provide technical support to the property management and building engineers Conduct property condition assessments on a regular schedule for portfolio properties and during due diligence as needed Review preventative maintenance performance to drive improvements and identify capital needs Provide project management oversight and act as owner’s representative to ensure capital is deployed as effectively as possible Provide regular project updates Manage project execution Attend key milestone meetings Drive key decisions and course corrections Project management and cost analysis Tenant improvements Oversee third-party project management teams , including financial tracking, budgeting, schedule adherence, and execution of capital improvement projects. Support the leasing team by reviewing and responding to tenant mechanical, electrical, and plumbing (MEP) inquiries during lease negotiations and fit-out planning Interface directly with prospective tenants to clarify building infrastructure capabilities, coordinate site walkthroughs, and provide technical information as needed. Budgeting and Forecasting Responsible for the development and execution of portfolio capital strategy Responsible for tracking year-to-date progress of capital spend Communication Communicate with property management team and operators on an ongoing basis Oversee and provide guidance to operators and third-party providers Lead preparation and emergency response to all portfolio emergencies including natural disasters Provide support for emergency communications and tracking material incidents and status of owned properties during natural disasters. Collaborate with asset management and operating partners on portfolio strategy Collaborate with peers across multiple portfolios to identify best practices and opportunities for improvement across property types Other Responsibilities Lead portfolio sustainability plans and execution Involvement in special initiatives requiring presentations to key stakeholders Reviewing contracts and providing input for legal review Evaluate and identify opportunities to improve property value through reducing utility consumption or otherwise reducing operating expenses Ensure technical capability of portfolio increases through vendor partnerships and training Drive process improvement Build relationships with key vendors Position Requirements: Bachelor’s Degree in Mechanical, Electrical, Civil Engineering, Construction Management or Architectural preferred At least 4 years of work experience in mechanical engineering, building design, construction management, project management, architecture field or closely related facility management environment Experience in capital planning and cost estimating Superior verbal and written communication skills, strong interpersonal skills Staff management experience a plus Strong research skills and ability to source a solution/option quickly when presented with a challenge Adept at managing multiple priorities and tasks concurrently with limited oversight Advanced Excel skills and working knowledge of Microsoft Office Suite - Word, PowerPoint, and Outlook Strong analytical and problem-solving skills with the ability to work in a fast paced, high-volume environment Demonstrate excellent organizational skills and attention to detail Demonstrate an understanding of finance and real estate concepts Ability to solve problems and facilitate creative solutions Ability to safely climb and descend vertical ladders, navigate difficult terrain and tight spaces such as attics, building rooftops, or crawl spaces if deemed safe and necessary, and walk 5-10 miles per day without issue Ability to work efficiently remotely and communicate effectively while traveling; ability to work well independently and in team/group environments Travel as necessary up to 30% Powered by JazzHR

Posted 30+ days ago

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`Hiring Now | Entry Level Leadership | Entry Level Management | Work from Home | Start ASAP

AO Globe LifeAtlanta, GA
Now Hiring – No Experience Needed | Entry Level | Hiring Immediately | Full Training Provided Globe Life AO is expanding fast and we're looking for Entry Level Leadership who are ready to start immediately. Whether you're starting your career, switching fields, or just looking for a fresh opportunity — this job is beginner-friendly, remote, and comes with free full training. Responsibilities: Answer incoming calls, emails, and chats from clients Explain and update benefit coverage options Maintain accurate client records and assist with policy inquiries Provide top-tier service with a customer-first mindset Work independently and hit team goals from your home office Who We’re Looking For: No previous experience required — just a willingness to learn Excellent communication and problem-solving skills Reliable, self-motivated, and organized Comfortable using basic computer tools (we’ll train you!) Must be U.S.-based and 18+ Why You’ll Love It Here: Start ASAP – Quick interview & fast onboarding process 100% remote – Work from anywhere in the U.S. Weekly performance-based pay Flexible schedules – Full-time & part-time options Union-backed benefits (life, health, retirement) Growth-focused culture – Promotions based on merit, not tenure 📩 Ready to Get Started? Click Apply Now and our team will reach out within 24–48 hours to schedule a quick virtual interview.Start your new remote career this week with Globe Life AO! Powered by JazzHR

Posted 2 weeks ago

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Management Trainee

Jireh's Grand Slamtampa, FL
Management Trainee - Coaching, Developing & Mentorship “True Leaders Don’t Create Followers, They Create More Leaders” We have one simple mission: to continue expanding our company across the state. With our fast-paced management training program in place to continue developing new management partners, we will be able to continue expanding our clients and businesses. Our success starts in our main office where our current team established a strong presence in this market and has spread to other locations throughout Florida. Our team is the foundation of this business and is composed of professionals from various backgrounds that have one commonality, they are ENTREPRENEURS AT HEART AND WANT CONTINUOUS GROWTH IN THEIR PROFESSION! What We Are Looking For In A Managerial Team Leader: No experience needed because we give you all the skills! We want to work with knowledge hungry individuals who are confident in their ability to know the traits of the business. You must love talking to people, as this job requires you to be a people person constantly. You will spend your time making contact and building relationships with clients and their consumers. Investing in building team members and their performance High interest in sports and entertainment Professional and have a great student mentality We prefer ( not required ) previous experience in marketing, sales leadership and management Company Culture Joining our team doesn’t mean being handed opportunities. Instead, every brand ambassador is encouraged to personalize our learning tools to create his or her own opportunities. When you come on board, you’ll be supported by positive thinkers, big dreamers, and our esteemed executive team, all of whom have a shared vision to exceed expectations and break records. Our team members our very sports minded and competitive , so we have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel environment. We are looking for someone who loves a challenge. Our training program is designed to be an ongoing process with a helpful management team that is invested in the success of each other’s’ performance. We like to work hard AND play hard – our team enjoys weekly team nights, dinners and breakfast get togethers to ensure professional and personal growth. TRAVEL ! We travel quarterly for leadership meetings and offer international travel annually for the top performers in our office. There is a great work/life balance because this is not a “take your work home” type of job. Work hard, play hard mentality Powered by JazzHR

Posted 30+ days ago

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Chick-fil-A Manager - University of District of Columbia (Perkins Management)

Perkins Management Services CompanyWashington, DC
Chick-fil-A Retail Manager - University of the District of Columbia Perkins Management Services Company, (PMSC), is a dynamic firm that is quickly becoming an industry leader in food services management and corporate catering. At PMSC, one of the most important parts of our company is our employees. We are always looking for exciting and hard-working people to join our team. Role Overview The Manager (Licensee Leader) performs and directs the overall restaurant management and day to day operations. He/she directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained; maintains standards of restaurant safety and security; recruits staff and oversees training program; responsible for inventory and money control systems – may establish inventory schedules. Exceptional customer service is a major component of this position. General Responsibilities Ensure that all local and national health and food safety codes are maintained and company safety and security policy are followed Recruit, train and manage staff as needed Communicate changes of food preparations formulas, standards, etc. to staff. Maintain business records as outlined in the Chick-fil-A ® Operations Manual and Perkins Management operating procedures. Manage and track sales, net profit and over store business Support local and national marketing initiatives Identify and contacts prospective customers to promote sales Serve prepared food at proper portions Maintain an organized and clean work area Be able to work at a quick pace Adhere to all HACCP regulations for sanitation, food handling and storage Adhere to uniform policy Manage and track store sales, net profit and overall store business. Requirements Experience and skill: A minimum of two years in a restaurant environment, experience in supervising and training staff. Excellent verbal and written communication skills. License or certification: Serv Safe certification Education: High school or equivalent Physical: Lifting up to 20 pounds unassisted. Reaching, handling, seeing, standing, walking. Job Type: Full-time COVID PROTOCOL In an effort to keep employees safe from Covid-19, Perkins Management strong suggests that all employees are fully vaccinated and boosted. Powered by JazzHR

Posted 1 week ago

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Project Management Engineer(A Group MLB._.SPM)-Houston,TX

Q-Edge Corporation, FoxconnHouston, TX
Purpose of the position We are seeking a proactive and detail-oriented Process Improvement project manager to play a key role in enhancing manufacturing efficiency and supporting critical operations. This position focuses on driving process improvements during New Product Introduction (NPI) builds, optimizing product yield during volume production (Operations builds), and effectively coordinating critical issues. The ideal candidate will bridge technical process knowledge with project coordination and customer communication. Duties and Responsibilities NPI Process Leadership: * Lead the coordination and execution of Design of Experiments (DOE) to validate process improvements during New Product Introduction (NPI) builds. * Drive the implementation of new methods, materials, and process innovations for NPI builds. Customer & Stakeholder Coordination: * Facilitate customer meetings, prepare performance reports, and meticulously track action items to resolution. * Serve as a primary point of contact for customer service-related activities during Operations builds. Critical Issue Management: * Take ownership of coordinating and managing various critical issues or special projects. * Track progress, escalate roadblocks, and ensure timely resolution. General Duties: * Perform other duties as assigned by management to support departmental and company goals. Education and work experience Education: * Bachelor's degree in Automation, Electronics Engineering, Manufacturing Engineering, or a closely related technical field. * Experience: * 1-3 years of hands-on experience in SMT (Surface Mount Technology) processes or project management-related experience, exceptional new graduate may be considered; Preferred Qualifications: *Strongly Preferred: Proven project management (PM) experience, including planning, execution, and tracking. * Excellent organizational skills with the ability to manage multiple priorities effectively. * Proficient communication and interpersonal skills, with experience interacting with customers and cross-functional teams. * Ability to work independently and as part of a collaborative team. Working conditions • Modern, collaborative offices or labs with flexible setups emphasizing innovation and teamwork. • Employees are continuously encouraged to learn and grow their careers in smart manufacturing. Powered by JazzHR

Posted 1 week ago

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Entry-Level Management - work from home (code hm03)

CV OrganizationFresno, CA

$55,000 - $80,000 / year

If you are reading this and do not like your current job or don’t have a job, I have great news for you. The CV Organization of Globe Life is looking to expand operations in California and surrounding states, and we are looking for motivated, driven, and intelligent people. Your starting income would range from 55,000 to 80,000, depending on how hard you work. We are looking for candidates interested in supervising and managing team members. No management experience is needed, and we provide full training. Contact us if you are interested and don’t mind hard work.Experience in customer service or training will be an advantage. Our Benefit Representatives meet with members of labor unions, credit unions, associations, and parent groups. You will review the family's existing benefits, explain additional benefits, and handle the enrollment. Powered by JazzHR

Posted 30+ days ago

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Program Management Associate

SABSioux Falls, SD
The Program Management Associate will support the successful execution of strategic and cross-functional projects within our precommercial biotech pipeline. The incumbent will work alongside scientific, clinical, regulatory, and commercial teams to drive early-stage development efforts, help the organization meet key milestones in the drug development process and assist in creating and managing project plans, tracking progress, and providing critical support to ensure alignment with company objectives. Duties and Responsibilities (Include but are not limited to): Program Coordination : Support the program management function by coordinating internal and external team efforts, ensuring alignment of project timelines, deliverables, and resources. Cross-Functional Collaboration : Act as a liaison between various departments (R&D, Clinical, Regulatory Affairs, Quality, Business Development, and Affiliates) to facilitate communication and information flow. Project Planning & Tracking : Assist in developing detailed project plans, timelines, and budgets, and track progress against milestones. Ensure risks are identified, mitigated, and communicated. Documentation & Reporting : Prepare and maintain project documentation, including meeting minutes, project reports, and status updates. Assist in the preparation of presentations for senior leadership and stakeholders. Stakeholder Management : Coordinate and manage program-related meetings, including internal team meetings and external vendor or collaborator meetings. Help manage action items and follow-up to ensure timely delivery. Risk Management : Monitor project risks, raise concerns as appropriate, and support the development of mitigation strategies. Data Analysis & Reporting : Assist in analyzing data from ongoing programs and helping to prepare reports for key decision- making processes. Regulatory & Compliance Support : Help ensure that all program activities comply with regulatory standards, company policies, and industry best practices. Other duties/responsibilities as assigned. This position does not supervise employees. Education/Experience/Skills: Education : A Bachelor’s degree is required. A focus in Life Sciences, Chemistry, Biochemistry or related science degree is preferred. A Master's degree and/or PMP certification is a plus. Experience : 1-3 years of experience in biotech, pharmaceutical, or healthcare-related industries. Prior experience in program management or project coordination or contract/vendor support is highly preferred. Experience in preclinical, clinical, or regulatory development is a plus. Skills : Familiarity with biotech industry regulations, drug development stages, and clinical trials. Proficiency in MS Office (Excel, Word, PowerPoint), project management tools (e.g., MS Project, Smart Sheet, Asana, or similar). Experience using contract management systems (LinkSquares) and electronic signature tools (Part 11–compliant DocuSign). Exceptionally strong organizational and project management skills and demonstrated ability to deliver accurate work product in a timely manner. Ability to work in a fast-paced, cross-functional team environment with the ability to prioritize and manage multiple tasks simultaneously. Team player with a collaborative mindset. Ability to handle ambiguity and manage changing priorities in a dynamic environment. Excellent written and verbal communication skills. Strong problem-solving and analytical abilities. Physical Demands: While performing the duties of this job, the employee is regularly required to walk, stand, and sit. The employee must regularly lift and/or move up to 10 pounds Working Environment and Travel: The working environment is a normal office environment.Travel is not typical for this position but may be required on occasion. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.SAB BIO is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. SAB BIO is committed to the principle of equal employment opportunity for all employees and does not discriminate based on race, religion, color, sex, gender identify, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other legally protected status. EOE/AA/Vets Powered by JazzHR

Posted 2 weeks ago

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Construction Management Inspector (Entry to Mid Level Bridge Engineer)

Project Solutions Inc.Johnson City, TN

$70,000 - $80,000 / year

Location: Damascus , VA Salary Range: $70,000-$80,000 DOE Period of Performance: 12 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking multiple Construction Management Inspectors to support a U.S. Department of Agriculture (USDA) Forest Service storm recovery project on the Virginia Creeper National Recreation Trail near Damascus, Virginia. This project involves inspection of bridge reconstruction and repair work following significant storm damage, including multiple bridge structures along an active trail corridor. The inspector will provide on-site quality assurance services to verify compliance with contract requirements, plans, specifications, and safety standards, and will support timely Government decision-making to prevent construction delays. This role is contingent upon award of project. Responsibilities and Duties: Inspect bridge and structural construction activities to verify compliance with contract plans, specifications, schedules, safety standards, and FAR requirements. Identify and document deficiencies or nonconforming work; immediately notify the Contracting Officer (CO) and Contracting Officer’s Representative (COR). Observe and document concrete placement, formwork, foundations, structural elements, and related bridge appurtenances. Prepare and maintain daily Contract Diaries using required USDA Forest Service forms and provide electronic copies to the CO/COR. Maintain complete and organized on-site contract files, including correspondence, testing reports, submittals, payroll documentation, and modifications. Verify materials and equipment incorporated into the work meet approved submittals and contract requirements. Track construction progress against approved schedules and report delays, risks, or discrepancies to the COR. Monitor and document construction safety compliance and immediately elevate safety concerns. Notify the COR immediately of differing site conditions, unauthorized changes, or discovery of archaeological materials. Support progress payment estimates and maintain accurate payment documentation. Maintain professional working relations with the contractor while protecting the Government’s interests and adhering to strict inspection authority limits. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor’s degree in Engineering, Construction Technology, Construction Management, or related field preferred. Minimum five (5) years of experience inspecting bridge or structural construction projects. Experience inspecting concrete, structural, and foundation work preferred. On-site construction experience assisting with field activities, inspections, or daily project support on active job sites. Experience working on federally funded construction projects preferred. Strong written and verbal communication skills with the ability to produce clear, factual, and timely inspection reports. Ability to interpret construction plans, specifications, and schedules. OSHA 30 construction safety training preferred. Ability to work outdoors in rugged terrain and variable weather conditions. Maintain a valid driver’s license. Ability to walk, climb, and traverse construction sites daily to observe contract performance. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR

Posted 2 weeks ago

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Entry-Level Management - work from home (code hm74)

CV OrganizationBellevue, WA

$55,000 - $80,000 / year

If you are reading this and do not like your current job or don’t have a job, I have great news for you. The CV Organization of Globe Life is looking to expand operations in Washington and surrounding states, and we are looking for motivated, driven, and intelligent people. Your starting income would range from 55,000 to 80,000, depending on how hard you work. We are looking for candidates interested in supervising and managing team members. No management experience is needed, and we provide full training. Contact us if you are interested and don’t mind hard work.Experience in customer service or training will be an advantage. Our Benefit Representatives meet with members of labor unions, credit unions, associations, and parent groups. You will review the family's existing benefits, explain additional benefits, and handle the enrollment. Powered by JazzHR

Posted 30+ days ago

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Entry Level Management

Interview HuntersChesapeake, VA
Appointment Setter - Work From Home - Hiring This Week   If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

Posted 30+ days ago

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Resident or Physician for Pain Management

TRIAD MSOStillwater, OK

$120+ / hour

  Title: Resident or Physician Job Category: Pain Management Location: Ponca City Position Type: Part Time Compensation: $120/hour Our dedication to you We will support you and provide a stable environment for you to render the best patient care possible. Physician will be responsible for pain management patients. Triad Complete Healthcare is looking for a caring, personable, and skilled Physician interested in pain management practice in OKC. You will see new patients and collaborate with our, mid-level providers, and clinical pharmacists to optimize care and establish a polymodal pain regimen in patients with chronic pain. This position offers: Full benefits package Very competitive pay PTO Paid holidays Sign on bonus A very comfortable supportive work environment. Take it from our own team, they would be happy to tell you what it means to them to be a part of Triad Complete Healthcare! Roles and Responsibilities   Assesses patient health by interviewing patients and performing physical examinations (including obtaining, updating and studying medical histories Document patient care services by charting in patient and department records Provides quality outpatient services by appointment Provides ongoing health maintenance, health education and disease prevention periodic screening for adults Completes own Continuing medical education and maintains licensure in good standard. Maintains current OBNDD and DEA number Interacts effectively with patients, families, clinic team members and others Qualifications   Current DEA license MD or DO No outstanding action from the medical board Demonstrated ability to work effectively with staff and the public Good oral and written communication skills Preferred Skills   Communication Skills:   To communicate with their patients and colleagues, need excellent listening, speaking and interpersonal skills.  They must be ale to understand what their patients are telling them, clearly communicate instructions, and build and maintain a trusting relationship Problem Solving:   Based on clinical interviews, physical examinations and lab test results, must be able to identify diseases and other health conditions.  After making diagnoses, need to produce treatment plans Critical Thinkin g:  When developing a treatment plan, must be able to evaluate various options to treat a condition and then identify the one he or she decides will have the best outcome   Powered by JazzHR

Posted 30+ days ago

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Case Management Coordinator

Pella NorthlandBrooklyn Park, MN

$26 - $28 / hour

Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you’ve come to the right place. At Pella, care is not a just a word – it’s a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It’s our mission to be the desired window and door brand by delivering a reliable, responsive, and uniquely memorable experience that exceeds our customer’s expectations. If you’re as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you’re looking for a career, not just another job, this is the place for you. The Temporary Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our Salesforce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here’s what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in—bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year’s customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella’s core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation Eligible for a variety of Bonuses! Casual work environment Generous PTO Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $26-$28/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract. Powered by JazzHR

Posted 4 days ago

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Entry Level Management

Interview HuntersProvo, UT
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Posted 30+ days ago

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Senior IT Service Management (ITSM) Problem Manager

JCS Solutions LLCFort Belvoir, VA

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Overview

Schedule
Full-time
Career level
Director
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!Job Summary:  JCS Solutions LLC (JCS) is seeking a Senior IT Service Management (ITSM) Problem Manager to support our federal client.  This Senior IT Service Management (ITSM) Problem Manager position is a specialized role within this federal program.   This unique role within operations will focus on managing and resolving recurring issues to prevent them from affecting mission operations. It will focus on Problem Management associated with a mission focused, integrated IT System that is deployed worldwide.  If you are interested in a challenge and a great working environment, apply today! What’s in it for you:
  • Join a premier technology firm specializing in innovative solutions. 
  • Be part of a collaborative, inclusive, and innovative work culture. 
  • Enjoy tremendous growth potential in a high-performing team environment. 
  • A robust benefits package:
    • Health, dental, and vision insurance 
    • Life insurance 
    • Short-and-long term disability 
    • Paid time off (PTO) 
    • 401k retirement plan with employer match
    • Annual Professional Development Reimbursement Program 
    • And more!
What you will do:
  • Problem Identification: Identify and analyze recurring incidents and problems in the integrated IT system. Collaborate with Incident Management and other teams to gather relevant data and root causes of issues. Review previous day opened incidents related to the problem tickets and conduct spot audits.
  • Root Cause Analysis: Conduct thorough root cause analysis to understand the underlying reasons for incidents and problems. Implement effective techniques or other problem-solving methodologies.
  • Proactive Problem Management: Coordinate communication across teams. Implement proactive measures to prevent recurring incidents. This may involve working with Change Management to implement permanent fixes, process improvements, or updates to documentation and training.
  • Collaboration: Collaborate with various IT teams, including Incident Management, Change Management, Engineering, and Service Desk, to resolve problems and prevent future occurrences. Facilitate communication and knowledge sharing among teams. This collaboration will include tasks including diagnose, determine corrective actions, and resolve technical issue while actively working with Tier 2/3.
  • Documentation: Maintain accurate records of problems, their root causes, and the solutions implemented. Document timeline, track action (including after actions), impact and relay communication back to customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the future, working alongside the SLM,
  • Problem Resolution: Work diligently to find solutions to problems, coordinating with technical experts if necessary. Ensure problems are resolved in a timely manner and communicate the progress to stakeholders.
  • Incident Trend Analysis: Analyze incident data to identify trends and potential problems before they escalate. Use this analysis to prioritize problem resolution efforts and prevent widespread issues. Monitor Service Desk ticket trends in real time to identify problems and communicate accordingly.
  • Service Improvement: Continuously seek opportunities to improve system performance by addressing underlying problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality.
  • Reporting: Generate reports on problem management activities, including the number of recurring incidents addressed, root cause analyses performed, and preventive measures implemented. Present findings to program management and customer.
  • Training and Mentoring: Provide guidance and training to other IT staff on best practices related to problem management. Mentor team members and share knowledge to enhance problem-solving skills within the organization. 
  • Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library) best practices and guidelines related to problem management. Ensure that problem management processes align with ITIL standards and contribute to the overall ITSM framework.
  • Customer Focus: Understand the impact of recurring problems on customers and end-users. Prioritize problems that have a significant impact on service delivery and customer satisfaction.
  • Continuous Improvement: Continuously evaluate the effectiveness of problem management processes and make recommendations for improvements. Stay updated with industry trends and best practices related to problem management.
What you will bring:
  • Clearance: Current Top Secret/SCI Clearance. US Citizenship required
  • Bachelor’s degree and 8+ years of experience in ITSM problem management, additional, specific years of experience will be acceptable in lieu of a degree.
  • Current ITIL4 Certification
  • Service Now experience including reporting
  • Customer-service oriented with a problem-solving attitude
  • Excellent written and verbal communications skills
  • Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint.
  • Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables.
  • Excellent verbal and written communication skills
How you will wow us:
  • ServiceNow Certifications: ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) or ServiceNow Certified System Administrator (CSA).
  • Professional Certifications: IAITAM Certified Software Asset Manager (CSAM) or CHAMP.
  • Analytical Skills: Metrics-driven thinker with the ability to translate ServiceNow data into actionable cost-saving insights.
  • Communication: Ability to present complex compliance data to diverse stakeholders and management levels.
  • SQL/Reporting: Experience with SQL or advanced ServiceNow Reporting/Performance Analytics to generate custom license metrics.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.  JCS has been certified as a Great Place to Work four years in a row and was awarded Washington Post’s Top Places to Work for 2024 and 2025.Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions
  • Accountability: Take ownership of and pride in our actions and service delivery
  • Inspire: Be inspired to be your best self and have fun in the process
  • Integrity: Do the right thing, the right way, every time!
  • Stewardship: The careful and responsible management of something entrusted to our care.
Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.

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