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Posted 1 week ago

Sr. Manager, Facilities Management (Fm) Services, Americas
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Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Environmental Health, Safety (EH&S) and Facilities Services (FS)
Job Sub Function:
Multi-Family EHS & Facilities Services
Job Category:
People Leader
All Job Posting Locations:
Athens, Georgia, United States of America, Cincinnati, Ohio, United States of America, Jacksonville, Florida, United States of America, Malvern, Pennsylvania, United States of America, Tampa, Florida, United States of America
Job Description:
Johnson & Johnson is currently seeking a Sr. Manager, Facilities Management (FM) Services for the Americas to join our team.
This is a hybrid role available in multiple states in North America. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:
Jacksonville, FL
Tampa, FL
Malvern, PA
Athens, GA
Cincinnati, OH
As the Sr Manager, FM Services you will be accountable for delivering standardized and consistent FM services within a distinct region while driving deep alignment with Global Governance Teams, Regional & Sub-Regional Directors and suppliers.
This role is responsible for service contract management within all specified aspects of facilities management.
A suitable candidate for this role will have demonstrated experience in managing facilities service providers along with executing strategy within a robust, mission driven, and largely outsourced facilities organization across supply chain and non-supply chain sites.
Key relationships include communication and coordination with FM Sub Regional Directors as appropriate, to ensure successful implementation and management of the FM program across regions while managing nuances of unique sub-regions.
This position reports directly to the FM Subregional lead.
Key Responsibilities:
Manage retained (non-IFM) site services across sites and manage relationship with service provider(s) for out-tasked services, in partnership with Services Strategy and Governance Regional Leader
Serve as FM primary point of contact to service provider(s) in region and develop professional and technical relationships with service providers to ensure appropriate delivery of contracted services
Partner with FM COE and SSG to prepare detailed specifications for tendering and operational processes and support the negotiation and contract award processes including the definition and management of contracts through all stages
Monitor service provider activity to ensure contracted responsibilities are fully in line with agreed SLAs and KPIs
Monitor service provider compliance with security, safety, and environmental requirements to ensure they are fully in line with SLA's and KPI's
Develop and deliver applicable training material for J&J programs using appropriate tools and processes to support supplier partnerships
Partner with Business Operations to support annual business plan development activities including operating expense, and capital requirements
Monitor contract budget vs. actuals, identify anomalies, and resolve disputes with the support of appropriate governance programs, FM leads, vendor, and Business Operations
Partner with regional SSG to prepare detailed specifications for tendering, operational processes negotiation support, and contract award processes
Identify resource strategies as appropriate, balancing requirements of outsourced service providers and contracted employees while considering all employment legislation and J&J Credo values
Partner with SSG to execute supplier governance strategy in region including service change management processes
Provide leadership / support to sites for contractor governance, performance management, and continuous improvement
Execute site classification tool to define site amenities and service levels
Qualifications
Education:
- Bachelor's degree or equivalent is required. Focus degree in engineering, business administration, procurement, or similar is required.
Experience & Skills:
Required:
Minimum 8 years facilities management experience or CRE (Corporate Real Estate).
Proven experience developing and leading facilities project programs
Solid understanding of site services including catering, security, cleaning, etc.
Problem solving ability and ability to take ownership of projects and initiatives
Ability to work strategically while maintaining a tactical / operational focus
Ability to work independently and as part of a multi-national team
Adherence to safety and hygiene standards
Computer skills, including working knowledge of MS Office Suite
Preferred:
Experience in the pharmaceutical or healthcare industry
Demonstrated knowledge in technical and business fields
Strong record of local collaboration ensuring completion of projects and people development
Budget/financial management skills
Other:
- This position requires availability for traveling (up to 20%), working extended hours, and might be required to work on holidays and weekends.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Budget Management, Collaborating, Developing Others, Facilities Construction, Facility Management, Facility Management Software, Fact-Based Decision Making, Financial Competence, Inclusive Leadership, Leadership, Mechanical Equipment Maintenance, OSHA Compliance, Performance Measurement, Program Management, Risk Management, Space Management, Team Management
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