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About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google

Role overview

As a Talent Partner, you will play a critical role in supporting Fresha's ambitious global growth, focusing on scaling our teams in North America. Reporting to the Global Head of Talent you will work closely with hiring managers and key stakeholders to attract, engage, and hire top-tier talent across sales, account management, and customer experience functions. This is a permanent role based in our New York office 5 days a week.

What you will be doing

• End-to-End Recruitment- Manage full-cycle hiring for key roles across tech and non-tech teams.
• Sourcing & Outreach- Proactively identify and engage top talent through direct sourcing strategies.
• Stakeholder Partnership- Work closely with hiring managers to understand hiring needs and deliver a best-in-class recruitment experience.
• Candidate Experience- Ensure an outstanding experience for every candidate, from first contact to offer stage.
• Market Insights & Strategy- Provide data-driven hiring insights, salary benchmarking, and market trends to influence hiring decisions.
• Process Improvement- Optimise Fresha's recruitment processes, leveraging technology to improve efficiency and scalability.

This list is not exhaustive and there may be other activities you are required to deliver.

What we are looking for

• 6+ years of full-cycle recruiting experience in a fast-paced, high-growth environment (startups, scale-ups, or tech companies preferred).
• Proven expertise in hiring across tech and commercial roles.
• Strong sourcing skills with experience using LinkedIn Recruiter and other sourcing tools.
• Excellent stakeholder management- Ability to influence and collaborate with hiring managers and leadership.
• Experience using an ATS (Lever preferred) to manage pipelines and track data.
• Ability to work independently in a dynamic, evolving environment.
• Passion for talent acquisition and a deep understanding of the recruitment landscape in North America.

Nice to have

• Experience recruiting commercial profiles within SaaS companies.
• Experience recruiting internationally across APAC, EMEA, or North America.
• Prior experience in a hyper-growth startup or marketplace business.

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Recruitment tools

• LinkedIn Recruiter- We have unlimited recruiter licenses and job wrapping
• Metaview- AI tool so you do not need to take any interview notes
• Referral Scheme- Great internal referral scheme

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Screen Call (30 mins) - Video call with Talent Partner
• Video Call Interview (60 mins)- Google Meet with Global Head of Talent
• Task Interview (60 mins)- Google Meet Presentation with Global head of Talent and Chief People Officer

We aim to complete the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

$90,000 - $95,000 a year

Salary: $90K to $95K base plus bonus once probation is completed.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.