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Director of Media Operations & Finance
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Job Description
- Financial Ownership: manage the day-to-day general ledger in QuickBooks, ensuring pristine accuracy in a cash-flow-sensitive environment
- Media & Client Billing: Oversee the full AP/AR cycle, with a specific focus on timely media reconciliations, retainer billing, and tracking media spend against client deposits
- Project & retainer hygiene: Track client hours, burn rates and SOW status. You will be the flag-bearer who ensures we aren't over-servicing accounts without flagging it first
- Reporting: Translate numbers into insights, provide leadership with monthly reports on agency gross margin, client profitability, and cash flow forecasts
- The "Clean Up": Reconcile monthly books and prepare tidy, accountant-ready packages for tax season
- Workflow Architecture: Audit and improve our internal agency systems and tech stack. Build systems that talk to each other so our team spends less time on admin and more time on client work
- Contract Management: Review MSAs, SOWs, and vendor contracts to ensure scope alignment and protect the agency’s interests
- Resource Management: Help us understand our capacity. Are we hiring too fast? Too slow? You will help spot operational gaps before they become burnout issues
- Forecasting: Partner with the CEO to build realistic revenue forecasts and budgets based on our sales pipeline
- Pricing Strategy: Assist in pricing new business SOWs to ensure target margins are met
- Experience that can translate to the needs of a small, fast growing agency: You understand the difference between Gross and Net billings, you know why "sequential liability" matters, and you understand that media vendors need to get paid on time
- You are a Pplayer-coach: You are strategic enough to build a budget model, but low-ego enough to process an invoice in QuickBooks yourself
- "Scope-Obsessed": You know that scope creep is the enemy of profit. You aren't afraid to nudge an Account Director when a project is running hot
- You crave order: You enjoy taking a chaotic process and turning it into a streamlined checklist
- A great communicator: You can explain financial concepts to creative people without using jargon
- Cool under pressure: Agency life moves fast. You stay steady when deadlines hit.
- We move fast, but we don't rush: We value speed, but never at the expense of accuracy (especially with client money)
- We take ownership: We treat client budgets and agency capital as if it were our own
- We keep it human: We are a low-ego team that knows how to keep work fun
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