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Employee Relations Partner
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Overview
Job Description
Service Center
CSCS TXRole and Responsibilities
- Employee Relations:
- Support programs to promote employee engagement, morale and a positive workplace culture
- Provide confidential counseling and support to employees on work-related issues including performance management, conflict resolution, harassment and discrimination.
- Collaborate with managers and HR partners to develop, document and follow up on corrective action plans to ensure compliance with company policies and legal regulations
- Mediate and facilitate resolution of conflicts between teammates and managers.
- Investigate allegations of discrimination, harassment, workplace misconduct and performance deficiencies
- Conduct confidential interviews with employees and managers to gather information and understand concerns.
- Escalate teammate relations events and concerns in accordance with company policy and guidance.
- Maintain complete, accurate and confidential documentation of employee relations issues and investigations using Company approved processes, tools and templates.
- Policy and Compliance:
- Maintain up-to-date knowledge of employment laws, regulations, and company policies.
- Support the development and communication of HR policies and procedures to employees and managers.
- Conduct training sessions on HR topics, such as harassment, discrimination, and workplace safety.
- Identify opportunities for improvement in policy content to improve clarity, teammate understanding and adherence
- Communication and Collaboration:
- Maintain effective communication with employees, managers, and other stakeholders on HR matters.
- Build and maintain strong relationships with employees and managers at all levels.
- Act as a liaison between employees and management, facilitating open communication and resolving conflict effectively.
- Maintain and protect the confidentiality of sensitive information
- Additional Duties:
- Prepare reports and presentations on employee relations metrics and trends.
- Stay current on industry trends and best practices in employee relations.
Qualifications and Education Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 2-4 years of experience in employee relations or a similar HR role.
- Strong knowledge of employment law and HR regulations
Preferred Skills
- Excellent customer service skills and ability to interface with teammates and managers.
- Strong facilitation and problem-solving skills
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team
- Proficient with Microsoft Office Suite of products, top tier HR systems and case management tools
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
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