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Customer Relations Specialist (Hybrid- AZ only)-logo
Customer Relations Specialist (Hybrid- AZ only)
DriveTimeMesa, Arizona
What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! That’s Nice, But What’s the Job? In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. Our Customer Success Advisors’ see each case through to completion by proactively working with the customer to find the best possible solution for all parties. In long, some other responsibilities include: Responding to inquiries and complaints promptly through proactive follow up. Interacting with customers through multiple means of communication, including phones, text, and social media. Communicating with all lines of the business to properly research customer concerns. Attention to detail to ensure accurate representation of their cases. Problem solving with autonomy to offer assistance when appropriate. Effectively managing customer conflict while under pressure. Showing empathy and understanding for the customer’s situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations. Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements. Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. So What Kind of Folks Are We Looking for? Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded, and proactive approach to thinking. Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. Level headed. You will need the ability to maintain personal composure when confronted with a difficult situation. Self-starter. You will be provided all the tools to succeed, but it’s up to you to take advantage of them. The Specifics. High School Diploma or GED required. Bachelor's degree or equivalent experience preferred. Hybrid role with opportunity to work from home in an approved location once training is completed Must be comfortable working on site as needed and have availability weekdays from 7am-4pm. Spanish Speaking a Plus! So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Posted 30+ days ago

AVP, Employee Relations-logo
AVP, Employee Relations
Continental Casualty CompanyChicago, Illinois
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Job Summary Officer position responsible for direction and management for Employee Relations issues. Ensures effective implementation of strategic and operational objectives for Employee Relations, in accordance with the company’s approach to risk and efforts to minimize the costs of legal exposures that may arise. As determined by CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of 2 positions: Employee Relations Consulting Director or AVP, Employee Relations. Typically, 7-15+ years of related experience. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Implements strategic objectives with significant impact on the short-term success of Employee Relations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcome. Provides direction and support for complex employee relations issues and communicates with CNA employees, leadership, legal, human resource business partners and external employee representatives as needed. Works to achieve solutions with best possible business results, gains consensus as necessary and moves issues to resolution. Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, documenting the investigation, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals. Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level employee performance and conduct matters. Provides consultation and advice on complex leaves of absence and reasonable accommodation matters. Operates as a center of excellence for leaves and accommodations matters. Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Drafts leadership level separation agreements and negotiates packages. Stays current on evolving federal, state and local employment laws. Periodically reviews and updates company policies and employment agreements to ensure compliance with applicable laws. Leads special projects involving employee relations, leaves of absence and HR compliance matters. May perform additional duties as assigned. Reporting Relationship Typically VP and above Skills, Knowledge & Abilities Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations best practices. Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership. Strong analytical, fact-finding and evidence gathering skills. Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably. Strong time leadership and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization. Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles. Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership. Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions. Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software. Education & Experience Bachelor’s degree with Master’s preferred in related field or equivalent. J.D. degree required. Typically a minimum of ten years of related in-house, employee relations and/or legal experience. #LI-MR1 #LI-HYBRID I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

Posted 1 week ago

Labor Relations Manager-logo
Labor Relations Manager
Keolis AmericaAustin, Texas
On-Site ONLY (Local Candidates/Austin, TX and surrounding areas) This position does not allow for remote or hybrid opportunity. Knowledge and Experience: Bachelor’s degree in business administration, Human Resources, Industrial Relations, or related field required; master’s degree preferred. 3 - 5 years progressive experience in Employee Relations role in transport, manufacturing or utilities setting; 2 years in a leadership role preferred. Experience must include pro-active labor relations; labor contract negotiations, interpretation, and administration; employee advocacy and management consulting; Human Resources policies and procedures design, development, and administration; developing and delivering management training in employee relations. Extensive knowledge and experience with the NLRA. Ability to develop, interpret and communicate policies and procedures, contract language, etc. Knowledge of employment law including EEO, AAP compliance, Worker's Compensation, O.S.H.A. etc. Strong preference for multi-facility work environment experience Strong labor investigations skills High organizational skills Calendaring and maintaining labor related meetings and hearings HR Certification (SHRM or similar) preferred Mediation and/or Arbitration Training (American Arbitration Association or similar) preferred Skills: Ability to effectively communicate, both verbally and in writing, complex issues to wide and varied audiences in a manner that is clear, concise, accurate and diplomatic Excellent analytical skills Ability to develop meaningful reports and statistics based on raw data utilizing various software applications Coaching and educating managers Building strong, positive union relationships (Partnership) Liaison with Business Development for new contracts Compliance minded Internal partners to HR, Legal and Business Development and Operations Define and create framework for pattern bargaining Capable and competent to sit first chair in contract negotiations and act as company representative in mediation, arbitration and legal cases Key Accountabilities: Employee and Labor Relations Strategy Work with the divisional leadership team to develop and recommend tailored employee relations strategies that will drive engagement with our employees while maintaining productive and enabling union relationships Ensures that a strong and effective preventive labor relations program is effectively executed, including the identification of potential problem areas, collection and interpretation of data, and interaction with departments to ensure systemic trust and fairness, equitable treatment, and a positive work environment Represent the division as required in dealing with trade unions Provide coaching and development to managers in dealing with Trade Union topics. Labor Relations & Human Resources Policy and Procedures Assist and advise in the development of relevant employee related policies and processes ensuring compliance with all applicable employment laws and regulations. Ensures policies, procedures and practices are consistent with current legal trends; adjusts existing policies as required in a timely and effective manner. Support to HR Peers and General managers on complex issues relating to employee discipline, grievance, or Fair Treatment process. Mediates to resolve employee relations issues, potential grievances, or formal grievances with both union and non-union employees, ensuring such grievances are processed in a timely and effective manner. Coordinate the resolution of Industrial disputes, including representing the business in the negotiation and settlement of cases lodged with external appeal bodies relating to employment Provide advice and training to managers on contemporary labor relations practice to enable the productive manager-employee relationship Maintain records and prepare reports analyzing labor relations issues Establish and maintain process to assure all correspondence to the Trade Unions Collective Agreement Development Develop and implement best practice collective agreement negotiation standards to be followed across the division Coach and facilitate management reviews of collective agreements to identify opportunities to simplify, streamline and improve the union agreements Prepare for and conduct negotiations with employees and unions to protect the organizations interests Support and report on implementation of negotiated outcomes, ensuring all identified risks and opportunities are tracked and escalated where appropriate Agreement implementation and application Input to agreement implementation, providing continuity from the development into the benefits realization Provide subject matter expertise for the HR leads and where required General Mangers on CBA interpretation and application, ensuring that accurate and Monitor conformance with the industrial instruments covering the division Handles grievances arising from the administration of the collective bargaining agreement up to and including arbitration case preparation Support the development of strike contingency planning in support of efforts to respond to any labor disruption or work stoppage Additional Statements: Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate. EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible INDHP

Posted 1 week ago

Eastern Standard - Guest Relations Assistant-logo
Eastern Standard - Guest Relations Assistant
ES HospitalityBoston, Massachusetts
Guest Relations Assistant : Eastern Standard Kitchen and Drinks Overview of Concept: Over the past year, Garrett Harker and ES Hospitality have been busy opening several exciting hospitality venues just steps from Kenmore Square and Fenway Park. Among these is the return of Eastern Standard Kitchen and Drinks, the craft cocktail bar, Equal Measure and the group’s newest concept, Standard Italian. Best known for Eastern Standard, Island Creek Oyster Bar and The Hawthorne, Garrett is once again bringing enlightened hospitality and high energy operations to the Fenway neighborhood. Garrett is joined by Beverage Director Jackson Cannon and Culinary Director Brian Rae in the operation of these concepts. Overview of the Position: The Guest Relations Assistant position at Eastern Standard is responsible for overseeing the host staff, running the reservation operations and taking ownership of guest relations and guest satisfaction. This is a role for candidates who are excited to continue to learn and grow professionally in a front of house leadership role and who are eager to work with talented food and beverage colleagues in a legacy restaurant. Responsibilities: Main point of contact for all guest inquiries - reservations, voicemails, lost and found, emails Run the door 5 services a week Map the reservations daily to set the restaurant up for smooth service, ensuring proper turns are in place Become the subject matter expert in OpenTable - take full ownership of the system Strategic management of availability settings to maximise cover counts Manage menu reprinting and stuffing Update website menu regularly Lead and mentor the host staff nightly on reservation operations Communicate effectively with the FOH and BOH management team on guests special requests and needs Become familiar with the Fenway area, establishing relationships with neighborhood restaurants and hospitality venues Build guest relationships and nurture repeat business Support the Private Events program by taking leadership of BEO printing and event menu printing Qualifications: Minimum 2 years experience working in hospitality Prior experience with OpenTable and Toast a plus Ability to work well under pressure in a fast-paced, ever-changing work environment Excellent verbal and written communication skills Who You Are: Hardworking, upbeat, and energetic with the ability to lead by example Genuinely excited by food/beverage and customer service and eager to grow professionally A team player, ready to pitch in wherever needed to ensure the success of the restaurant as a whole Compensation and Benefits: We offer a competitive salary (based on experience), health/dental/vision insurance, paid time off plan, dining discounts, 401k and continuous development and learning opportunities. Eastern Standard Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.

Posted 1 week ago

Senior Investor Relations Manager-logo
Senior Investor Relations Manager
Ryan SpecialtyChicago, New York
Position Summary This position is responsible for assisting in and overseeing the planning, management and execution of Ryan Specialty Group’s Investor Relations activities (NYSE: RYAN). Reports to the Head of Investor Relations and will work closely with the CEO, CFO, executive management team, and broader leadership team to shape and deliver the corporate investment thesis and messaging to the global investment community. IR also liaises with key constituents internally to weigh in on key decisions around firmwide processes, FP&A, and strategy. The position will be involved in the quarterly earnings reporting process and annual shareholder meeting process as well as responsibility for tracking relationships with both new and prospective investors. The role will also involve shareholder targeting, market intelligence and surveillance, equity research analyst communication and much more. What will your job entail? Job Responsibilities: Assist in driving the overall team’s strategy and agenda, focus on enhancing communication, operating efficiency, governance, process efficiency and effectiveness of the IR function. Manage the earnings process including review meetings, outreach to the business to gather themes, development of materials such as scripts, presentations, Q&A, supporting documents, and C-Suite preparation, in collaboration with other key players. Support preparation of external disclosures, including quarterly earnings releases as well as quarterly and annual SEC filings. Partner with cross-functional teams to synthesize business intelligence, including real-time insights and analysis of analyst research, investor sentiment, and competitor activity. Prepare presentation materials for equity research conferences, senior business managers and investors. Develop, track, and review analyst models and consensus estimates. Develop investor targeting program, non-deal roadshows, investor visits, analyst onboarding, internal and external logistics. Coordinate and manage content on IR website. Monitor, report, and evaluate competitor financial results and other relevant disclosures. Travel for investor meetings. Work Experience and Education: BS/BA in accounting, finance, communications, or a related field (MBA Preferred) Minimum of 6 (ideally 8+) years of experience in sell-side equity research, investment banking, or investor relations at a U.S. publicly traded company (NYSE/NASDAQ) Deep understanding of the institutional investor ecosystem Superb communication skills, both written and verbal Analytical expertise to understand and interpret earnings models. Ability to collaborate and work with multiple internal and external constituencies. Superb organizational and planning skills Mature, confident, and comfortable interacting with a senior executive leadership team Strong personal integrity with the highest ethical standards Strong understanding of Reg FD and other SEC disclosure rules and regulations Able to maintain confidentiality and exercise judgment and discretion. Work with corporate communications to develop and disseminate internal and external messaging of financial results, product announcements, and other corporate developments. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $148,000.00 - $185,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Posted 30+ days ago

Provider Relations (RN) Nurse Liaison - $3K Sign-On Bonus-logo
Provider Relations (RN) Nurse Liaison - $3K Sign-On Bonus
By the Bay HealthNapa, California
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. This full-time position offers competitive pay, generous benefits, a supportive work environment and a $3K sign-on bonus. We are currently seeking an RN to serve as Provider Relations Liaison in the Solano/Napa Counties . This person will share our vision with hospitals and facilities in order to educate and provide services to within assigned territory and assist with admission needs of patients in compliance with organization policies and procedures and applicable laws and regulations. Bi-lingual in Spanish a plus!!! By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): Develop relationships, maintain regular contact, and resolve issues with referral sources including physicians, hospitals, nursing facilities, residential care facilities for the elderly, senior housing, and community service agencies to ensure ongoing quality of care and referrals. Determine patient's eligibility for hospice care. Admit patients, obtain informed consent(s) for service, inform patient/family of rights and responsibilities. Assist with the implementation and coordination of services required for the discharge of patients from hospitals into agency’s hospice program. Communicate with Intake and Admissions department regarding hospice referral/admission. Education/Experience : AA or B.S. degree in Nursing from an accredited Nursing School. Minimum of one experience in a home health/ hospice setting. Certificates, Licenses, Registrations: Current license as a registered professional nurse in the State of California. Public Health Nursing certification highly desirable. HPNA certification preferred. Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car. Pay Range $56.00 - $72.00 hourly By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Posted 1 week ago

Pharmacy Technician - Customer Relations-logo
Pharmacy Technician - Customer Relations
Guardian Pharmacy Services ManagementAtlanta, Georgia
Marietta, Georgia, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Atlanta, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Marietta, Georgia . Why Guardian Pharmacy of Atlanta ? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs. Schedule Needed: Monday - Friday 9:00am-6:00pm, rotating Saturdays 9:00am-3:00pm Attributes Required: Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy Strategy and Planning – ability to think ahead, plan and manage time efficiently Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level Team Oriented – ability to work effectively and collaboratively with all team members Essential Job Functions (include the following): Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing Triage incoming fax prescriptions to ensure timely dispensing Ensure proper notes in computer and cycle fill coding Calculate and/or verify the correct dosage based on the prescription Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service Ensure all prescriptions assigned for processing are completed in regular shift Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system) On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient Develop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable Other essential functions and duties may be assigned as needed Education and/or Certifications High School Diploma or GED (per state requirements) Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB) Skills and Qualifications: 2+ years of related experience (advanced degree may substitute for experience) Advanced computer skills; pharmacy operations system experience preferred Ability to work independently and deliver to deadlines Ability to solve problems with minimal direction Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment: Ability to work flexible hours, including weekends, holiday and overtime. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Posted 30+ days ago

Senior Investor Relations & Corporate Development Manager-logo
Senior Investor Relations & Corporate Development Manager
SysdigSan Francisco, California
In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals, and we pride ourselves on a flexible work culture. And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness". We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you? Position Overview: We are looking for an experienced and highly motivated Corporate Finance Manager to join our dynamic team. You will encompass corporate development, mergers and acquisitions (M&A), long-range financial modeling, and investor relations. You will have 4+ years of experience in investment banking, private equity, or a similar corporate finance role, with a strong understanding of financial modeling, valuation techniques, deal structuring, and effectively communicate with investors. What you will do You will report to the Chief Financial Officer. Conduct detailed financial analysis to support corporate strategy, business performance, and investment decisions. Monitor industry trends and market conditions to provide actionable insights to senior management. Support the creation and delivery of key investor relations materials, including quarterly presentations, investor updates, and press releases. Partner with the CFO to develop relationships with institutional investors, analysts, and other stakeholders. Work closely with executive leaders in identifying and evaluating strategic acquisition opportunities. Lead financial due diligence, financial modeling,structuring and valuation for potential M&A transactions. Develop, maintain, and improve long-term financial models to assess business performance, forecast future growth, and evaluate investment opportunities. Collaborate with senior leadership to incorporate strategic initiatives into financial models. What you will bring with you 4+ years of experience in investment banking, private equity, corporate finance, or investor relations, with focus on financial modeling, M&A, and strategic analysis. Exceptional financial modeling and valuation skills, with advanced proficiency in Excel and financial modeling tools. Strong understanding of financial statements, corporate finance concepts, and M&A processes. Ability to interact with senior leadership, investors, and external stakeholders. A Bachelor's degree in Finance, Accounting, Economics, or a related field is required. When you join Sysdig, you can expect: Extra days off to prioritize your well-being 401(k) Retirement Savings Plan with a 3% company match Maternity and Parental Leave Mental health support for you and your family through the Modern Health app Full health benefits package for you and your family The U.S. annual on target earnings (OTE) range for this full-time position is between $160,000 and 200,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education. We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different. Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status. #LI- SM3 #LI-Onsite

Posted 1 week ago

Community Relations Lead-logo
Community Relations Lead
Senior HelpersWoodstock, Georgia
Job Description: Senior Helpers, a leading provider of non-medical in-home care services, is seeking a dynamic and results-driven Community Relations Manager to join our team. In this role, you will be responsible for cultivating relationships with local healthcare professionals, community organizations, and other referral sources to generate new business opportunities and increase brand awareness. Key Responsibilities: Develop and implement a strategic plan to identify and target potential referral sources, including hospitals, rehabilitation centers, assisted living facilities, and physician offices. Build and maintain strong relationships with key stakeholders in the healthcare and senior care community through networking events, meetings, and educational presentations. Educate referral sources about Senior Helpers' services, value proposition, and unique selling points to generate qualified leads and referrals. Collaborate with the sales and marketing team to develop marketing materials, presentations, and promotional campaigns to support business development efforts. Track and analyze sales data, referral sources, and market trends to identify opportunities for growth and optimization. Meet and exceed sales targets, revenue goals, and key performance indicators (KPIs) established by senior management. Represent Senior Helpers with professionalism, integrity, and a customer-centric approach at all times. Qualifications: Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or related field preferred. Proven track record of success in sales, business development, or relationship management, preferably in the healthcare or senior care industry. Strong networking and relationship-building skills with the ability to connect with a diverse range of individuals and organizations. Excellent communication, presentation, and negotiation skills. Self-motivated, proactive, and results-oriented with a passion for driving business growth and exceeding targets. Ability to work independently and as part of a collaborative team in a fast-paced environment. Valid driver's license and reliable transportation required. Compensation: Base Salary: Competitive market rate commensurate with experience. Commission: Attractive commission structure based on performance and achievement of sales targets. Target Areas For Obtaining Sales/Referral Sources Woodstock, Alpharetta, Cumming, and Canton Join our team and make a meaningful difference in the lives of seniors and their families in our community. If you are passionate about sales, relationship-building, and making a positive impact, we want to hear from you! Senior Helpers is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Posted 30+ days ago

Client Relations Advisor - Health & Life-logo
Client Relations Advisor - Health & Life
Ultimate ParentQuincy, Illinois
Client Relations Advisor - Health & Life Company: Winters LLP Location: Quincy, IL Salary: $36,000 per year + Commission Job Type: Full-time About the Role: Winters LLP is seeking a dedicated and organized Client Relations Advisor - Health & Life to join our growing team! In this client-facing role, you will: Sell individual health and life insurance policies tailored to each client's needs Provide personalized guidance through the application and enrollment process Build lasting relationships by delivering attentive, solution-oriented service Drive both new business growth and long-term account retention through consistent client engagement Training is provided for candidates who are not yet licensed — a great opportunity to launch or grow your insurance career with full support! Qualifications: Illinois Life and Health Insurance License (or willingness to obtain — we’ll help you!) Strong time management and organizational skills Excellent sales and customer service abilities A commitment to integrity and building meaningful client relationships Benefits: Competitive base salary + commission Health, Dental, Vision, and Life insurance Company contributions to 401(k) and Health Savings Account (HSA) Paid Time Off (PTO) Monthly employee activities and team lunches Paid training and licensing support About Winters LLP: Trusted independent insurance agency since 1921. We take pride in our strong relationships, community roots, and modern approach. Our culture is built on these values: Greet every client with a smile and deliver enjoyable experiences Foster a family-like, fun, and supportive work environment Encourage open communication, mutual respect, and teamwork Recognize and reward excellence and initiative Support and strengthen our local community Provide expert insurance solutions using the latest technology

Posted 1 day ago

Associate, Regulatory Relations-logo
Associate, Regulatory Relations
0000050176 RBC Capital MarketsJersey City, New Jersey
Job Summary Job Description What is the opportunity? Aids in the maintenance of effective regulatory relations with the Federal Reserve and Office of the Comptroller of the Currency (OCC) and compliance program for RBC’s prudential regulator ongoing supervision, continuous monitoring, and exams (collectively, Regulatory Engagements). What will you do? Federal Reserve and OCC Regulatory Engagements Assist in the management of the receipt, response, and follow-up for Regulatory Engagements. Field and help distribute verbal and written requests from various regulatory agencies. Work closely with key internal stakeholders and subject matter experts engaged in Regulatory Engagements to develop and maintain internal and external relationships. Connect the dots across risk areas and identify and escalate emerging issues and trends associated with regulatory engagements and areas prioritized by regulatory bodies to the Team. Assist RBC Exam Coordinators in Federal Reserve and OCC exams. Contribute to and manage technical enhancements and expansion of the department’s Regulatory Engagement recordkeeping system, as applicable. Assist in facilitating and summarizing Regulatory Engagements. What do you need to succeed? Must-have 2+ years of experience Bachelor’s Degree Excellent judgment, analytical, attention to detail and accuracy, written and oral communication skills Effective organization skills, including the ability to prioritize between tasks and deadlines Ability to effectively analyze risk to the organization of potential issues discovered and interact with senior management and in a team setting Nice-to-have JD or Masters Degree What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work. Opportunities to build close relationships with clients. The expected salary range for this particular position is $80,000-135,000 depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value Job Skills Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Federal Reserve, Industry Knowledge, Internal Controls, Interpersonal Relationship Management, Product Services, Regulatory Engagement, Risk Management, Strategic Thinking Additional Job Details Address: GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY City: Jersey City Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-29 Application Deadline: 2025-06-30 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

Posted 3 days ago

Talent Relations Intern- COLLEGE CREDIT ONLY-logo
Talent Relations Intern- COLLEGE CREDIT ONLY
ComplexLos Angeles, California
Company And Culture Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach. Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society. Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and s hoppability. Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. ------------------------ Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve. Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction. What You'll Do Research Track all talent related documents including but not limited to contracts, releases and payment documents Coordinate business & talent travel, including trip logistics and itinerary, meeting coordination and remote support Compile and submit travel & expense reports Schedule and set up conference calls, teleconferences and web-based meeting Update talent database ensuring all contact information for talent, agents, managers and lawyers is always current. Who You Are Strong attention to detail, administrative, critical reasoning, and problem-solving abilities. Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment. Excellent interpersonal skills and ability to interact and work with staff at all levels. Willingness to take initiative and to follow through on projects. Strong written and verbal communications skills. Ability to work independently and in a team environment. $0 - $0 one-time This unpaid internship is eligible for college credit and provides hands-on experience in Editorial. You'll work closely with our team, contributing to meaningful projects while learning the ins and outs of Editorial. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Posted 1 week ago

RBC Bank Regulatory Relations Associate Director-logo
RBC Bank Regulatory Relations Associate Director
0000050176 RBC Capital MarketsRaleigh, North Carolina
Job Summary Job Description WHAT IS THE OPPORTUNITY? Regulatory Relations (“RBC RR”) is RBC’s primary point of contact and coordination for domestic and foreign regulators in the United States. Working together as a collaborative team operating across RBC’s consolidated U.S. operations (“CUSO”), RBC RR provides support and advice in relation to regulatory exams, inquiries, investigations, and oversees the ongoing monitoring, reporting, and escalation of key regulatory matters. As a member of RBC RR, the incumbent will be RBC Bank’s primary point of contact for Office of the Comptroller of the Currency (“OCC”), and other regulators as relevant. As needed, the incumbent will lead and/or participate in regulatory engagements with other RBC businesses. WHAT WILL YOU DO? Maintain Regulatory Relationships: Exam Management & Continuous Monitoring Activities Provide timely and proactive guidance to RBC Bank Board Members, Executives and management to effectively maintain healthy regulatory relationships in conformance with all applicable laws, regulations, and policies. Provide exam management facilitation and advice to RBC Bank Executives and management, including preparation for meetings and regulatory requests and updates. Work closely with relevant subject matter experts and stakeholders across CUSO responsible for drafting and preparing responses to regulatory requests and exams. Facilitate and summarize exam findings and perspectives, and provides notification and escalation as to RBC Bank Board of Directors, Executives and management as appropriate. Coordinate the uploading of Board Materials, management reports and other ongoing supervisory materials to regulators. Maintain thorough knowledge of banking regulations, bank operations and procedures, risk management controls, and other internal control objectives and practices, relevant to RBC Bank’s prudential regulators. Internal Reporting Assist in summarizing and prepare reporting that communicates RBCB exam activity and issues for RBC’s Regulatory Action Committee. Prepare internal reports for RBC Bank Management and Board of Directors, and promote information sharing of existing and new material regulatory issues. Manage and track regulatory risk through regular (e.g., monthly/quarterly) metrics detailing regulatory themes and trends in exams, inquiries, and continuous monitoring. Issues Management Lead discussions on RBC Bank’s regulatory issues, including the development of thematic observations, conclusions and recommendations related to regulatory issues; and Oversee the timeliness and accuracy of responses to regulators, including data requests and responses to exam findings (such as Matters Requiring Attention, etc.). Additional Responsibilities As required, create and maintain department documentation, including manuals, training materials, and communications; and Along with others, oversee and maintain the safeguarding of Confidential Supervisory Information. WHAT DO YOU NEED TO SUCCEED? Extensive and comprehensive regulatory knowledge and expertise (5+ year minimum) Excellent judgment and analytical skills. Excellent written and oral communication skills, and must be comfortable meeting with regulators, Board members and RBC Bank Executives on a regular frequency. Effective organization skills, including the ability to prioritize between tasks and deadlines. Ability to effectively analyze risk to the organization of potential issues discovered. Ability to interact with regulators and in team setting. Attention to detail and accuracy are essential. Strong Office (PowerPoint, Outlook, Excel) skills. In-depth knowledge of FRB and OCC, rules, regulations and examination practices strongly preferred. Undergraduate degree, Master’s/JD degree preferred, but not required. Former work experience at a bank regulator and/or in a regulatory liaison function preferred, but not required. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work The good-faith expected salary range for the above position is $85,000 - $150,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: · Drives RBC’s high performance culture · Enables collective achievement of our strategic goals · Generates sustainable shareholder returns and above market shareholder value #LI-POST #LI-Hybrid Job Skills Bank Regulations, Critical Thinking, Data Gathering Analysis, Decision Making, Exam Management, Financial Regulation, Industry Knowledge, Internal Reporting, Interpersonal Relationship Management, Proactive Approach, Regulatory Issues, Regulatory Risk, Risk Management, Strategic Thinking Additional Job Details Address: 8081 ARCO CORPORATE DRIVE:RALEIGH City: Raleigh Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-01 Application Deadline: 2025-06-30 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

Posted 1 week ago

Broker Relations Specialist-logo
Broker Relations Specialist
Integrity Marketing GroupPhoenix, Arizona
Broker Relations Specialist Western Asset Protection Phoenix, AZ About Western Asset Protection Western Asset Protection is a leading field marketing organization and professional brokerage firm headquartered in Phoenix, Arizona. They provide thousands of independent insurance professionals access to a portfolio of strong Medicare Supplement and Medicare Advantage products, proprietary software platforms, expert business strategies and acclaimed training nationwide. Their strategic partnerships with national health plans empower their team to better serve agents and improve distribution channels. Western Asset Protection is a proud member of the Integrity Family of Companies. Job Summary The Broker Relations Specialist serves as the primary point of contact for agents and agencies , providing operational support, training, and troubleshooting assistance. This role ensures brokers have the necessary resources, knowledge, and tools to succeed while maintaining compliance with industry regulations. The position involves problem-solving, research, and strategic engagement as well as special projects assigned to support business objectives. Primary Responsibilities: Respond to broker inquiries via phone, email, tickets, and in person, ensuring timely and accurate support. Provide technical assistance on agent portals, enrollment platforms, and CRM tools. Assist brokers with certifications and compliance-related questions. Deliver training sessions on enrollment processes, carrier portals, and Medicare best practices. Troubleshoot broker issues related to enrollment, carrier processes, and system navigation. Conduct research projects when broker inquiries uncover systemic issues, compliance concerns, or market trends. Act as a liaison between brokers and internal teams to ensure seamless support and resolutions. Track broker activity, trends, and common challenges, providing insights for continuous improvement. Assist with broker certifications, events, annual conferences, and training webinars. Provide logistical support for carrier and broker-related events. Help drive attendance to events through call campaigns, outreach, and engagement efforts. Gather and share broker feedback to refine engagement strategies and training content. Participate in outreach initiatives and call campaigns to drive event attendance and broker engagement. Collaborate with internal teams on special projects as assigned to enhance broker support and operations. Primary Skills & Requirements: 2+ years of experience in broker support, Medicare operations, or a related field. Field sales experience is a plus. Thorough understanding of Medicare Advantage, Medicare Supplement, Part D plans, and Medicare/HIPAA compliance. Excellent written and verbal communication skills. Strong customer service skills, including problem-solving, issue resolution, and relationship-building. Technically savvy – must be comfortable using Microsoft Office Suite, CRM systems, and enrollment platforms. Highly organized with strong attention to detail and accuracy. Ability to work effectively as part of a team in a highly collaborative, cooperative environment. Adaptable and flexible, able to respond to frequently changing priorities and conflicting deadlines. Strong math and analytical skills, with the ability to calculate figures such as commissions, proportions, and percentages. Ability to collect, analyze, and interpret data, define problems, establish facts, and develop solutions. Self-motivated with the ability to work independently and accomplish goals with minimal supervision. Bilingual (English/Spanish) highly desirable. ​ Required Certificates/Licenses: Active Arizona Department of Insurance Life and Health Producer License Current year Arizona Health Insurance Plans (AHIP) Certification About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

Managing Director Consultant Relations-logo
Managing Director Consultant Relations
BaringsEl Segundo, California
At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Job Title: Managing Director Consultant Relations Business Unit: Global Business Development Locations: Flexible – targeted coverage western region of the US Job Summary The primary role of the Managing Director Consultant Relations is to place Barings in a position to significantly grow its business through the development of new investment consultant relationships and enhancement of existing relationships in a globally co-ordinated manner. This key leadership position is responsible for setting and executing on an effective consultant coverage strategy, resulting in increased buy ratings, deep field consultant engagement and AUM/revenue growth for the firm. Primary Responsibilities Develop and enhance a global strategy of covering investment consultants with a commercial focus, clear product priorities and effective coverage model designed to maximize growth opportunities Lead the consultant relations team, assigning appropriate coverage, managing, recruiting and retaining high-performing talent Develop and maintain strong, globally aligned relationships with research and field consultants at investment consulting firms Generate buy-ratings and effectively position the firm’s investment strategies and services Proactively identify business development opportunities within a consultant’s client roster and coordinate with relevant institutional sales colleagues to target and close the opportunities Closely collaborate with all distribution, investment team and product management colleagues in the US and with the broader Global Consultant Relations effort Anticipate challenges and marshal the firm’s resources to defend the firm’s existing client mandates Keep investment consultants informed of important events related to Barings’ investment strategies and effectively manage their expectations Effectively and consistently document interaction with consultants in the firm’s CRM system Channel competitive intelligence and market information to Barings’ senior management and to the firm’s product management teams Identify opportunities to enhance the consultant relationship through the introduction of relevant investment professionals, senior executives and timely thought leadership Maintain a thorough understanding of investment consulting firms, including their business strategy and competitors, client roster, key decision-makers/influencers and their biases, manager selection process, and communication preferences Qualifications Bachelor’s degree. MBA and/or CFA strongly preferred FINRA Series 7 and 63 required Extensive travel in support of the firm’s business priorities 15+ years of related institutional sales or consultant relations experience Must have excellent sales and influencing skills Must work extremely well within a team-based environment while also being independent and self-motivated Demonstrate an understanding of Barings’ overall business, exhibit in-depth product knowledge across Barings’ investment capabilities, and possess the ability to articulate and communicate both effectively with investment consultants and institutional investors Strong private markets experience preferred Effective communicator with exemplary interpersonal and writing skills Must possess strong understanding of investment consulting firms in North America and globally Knowledgeable of current market trends and the competitive landscape across public and private markets Proven problem-solver who demonstrates effective organizational skills and follow-through Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Barings offers a comprehensive benefits package including: CORE BENEFITS & WELLNESS Medical (including Virtual Care), Prescription, Dental, and Vision Coverage Fitness Center Reimbursement Program (Including Online Memberships) Employee Assistance Program (EAP) Fertility Benefits FINANCIAL WELL-BEING Highly competitive 401(k) Plan with Company Match Health Savings Account (HSA) with Company Contributions Flexible Spending Accounts (FSA) - Health Care & Dependent Care Retirement Health Reimbursement Account LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation, Sick Days and Annual Holidays Paid Leave of Absences (Maternity Leave, Parental Leave, Caregiver Leave, Bereavement Time) Short and Long Term Disability Plans Paid Volunteer Time OTHER BENEFITS Education Assistance Program Charitable Matching Gifts Program Commuter Reimbursement Program Adoption and Surrogacy Reimbursement Program

Posted 1 day ago

PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Fishman PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS SPECIALIST LOOKING TO ADVANCE THEIR CAREER WHY FISHMAN PR? When you join the Fishman PR team, you're not just working at another PR firm - you're becoming a part of the nation's powerful franchising industry. Because of our over 30-year history representing some of North America's largest, well-established restaurant, retail, fitness & wellness and home services franchised brands, Fishman PR has been ranked the #1 PR Agency in franchising for seven consecutive years! Our mission goes beyond securing placements. Our staff makes a real difference every day through generating earned coverage and creating content that not only inspires entrepreneurs to open their own businesses, but supports the success of those small business owners (franchisees). BENEFITS Flexible Work Schedule – We are located in a contemporary office in the heart of River North. Currently, we're working two days in office and the rest work from home. Medical, Dental, Vision Insurance 401K Match Competitive Salary PTO (5 days on the day you start) Vacation days (10 accrued after 6 months) Social activities – We love how our social activities for our staff and frequent agency summits help optimize professional development, improve team cohesiveness and boost collaboration opportunities. Candidate Referral Incentive – Employees receive a financial bonus for bringing us quality job candidates that get hired. JOB DETAILS Variety of PR tasks - A mix of traditional media relations and influencer outreach, writing of pitches press releases & blog pieces, brainstorming client strategies with the team, assisting with client presentations, etc. Client contact/client relations – The potential to lead accounts is in the cards for confident, empathetic communicators Team collaboration – Our employees love meaningful, creative work and thrive in a collaborative team environment DESIRED SKILLS AND EXPERIENCE Must be an effective, confident communicator – Willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must possess extremely proficient writing skills and have a firm grasp of AP style and blog writing Must consume the media on a daily basis and be up-to-speed on current events and be creative to come up with “create the news” ideas for clients to break through the clutter. Must understand various social media channels and how they are utilized for PR Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred ** A Cover Letter along with Resume is encouraged. **Fishman PR is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted today

Investor Relations Director (VP)-logo
Investor Relations Director (VP)
Angel StudiosOffice: Provo, UT
Who We Are Angel Studios is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel Studios allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about: Our North Star Company Strategy Team Principles Join us and be part of stories that matter. Summary/objective: The Investor Relations Director (VP) will be responsible for developing and executing a comprehensive investor relations strategy that aligns with Angel Studio’s goals and objectives. This role will serve as the primary point of contact between the company and the investment community, including shareholders, analysts, and potential investors. The successful candidate will have a deep understanding of the capital markets, strong financial acumen, and excellent communication skills. Expectations at Angel Studios: Amplify light in every action. As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals. You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time. Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build. Give consistent and timely candid feedback with compassion - your team members need to know where they stand at all times. If you find yourself doubting a team member, address it swiftly with actionable feedback. Contributes in a way that moves the Angel mission forward and exemplifies the team qualities required for working at Angel. When faced with roadblocks, mistakes or unforeseen circumstances, consistently and proactively find creative solutions and/or break down barriers to handle the challenge or complication. (Focus is on creating/building/testing/learning/resolution rather than getting stuck and identifying or placing blame). Essential functions Investor Relations Strategy and Leadership: --Develop and implement a strategic investor relations program that communicates the company’s vision, strategy, financial performance, and growth opportunities to the investment community. --Position Angel Studios as a compelling investment opportunity through consistent and transparent communication. --Provide ongoing counsel to executive team on investor relations-related matters --Collaborate with the Corporate Communications team to align investor relations messaging with broader company communications. --Support the development of crisis communication plans and help manage the company’s response to potential issues or emergencies. --Develop quarterly board slides to keep the Board apprised of the investor relations program --Manage investor relations budget, as needed Financial Communications: --Manage and organize quarterly earnings call process. Includes: -Work with executive management to get business updates for earnings materials -Develop messaging for earnings documents -Write earnings release -Create earnings slides (optional) -Draft earnings call script and finalize with executive leadership -Facilitate the pre-recording of the earnings call scripts -Prepare Q&A docs and facilitate Q&A prep -Schedule 1:1 meetings with investors after the earnings call -Be the IR voice on the after-earnings conference calls -Upload earnings release to the newswire --Identify and secure appropriate investor conference and oversee management’s conference involvement, including -Update investor presentation -Develop investor 1:1 schedules at conferences -Upload presentation materials to conference organizers -Send follow-up emails to investors after the conference -Coordinate all material press releases, including earnings releases, acquisitions, or other announcements investors deem material --Monitor analyst reports and financial media coverage to ensure accurate representation of the company. --Provide feedback to management regarding the investment community's perception of how the company is being managed, and their view of its financial results --Work with Corporate Communications to target financial media with the company story, as deemed appropriate --Ensure compliance with SEC regulations and other applicable laws and standards related to investor communications. --Work closely with legal and finance teams to ensure that all communications are accurate, consistent, and compliant with regulatory requirements. --Manage and coordinate other investor filings like annual reports, SEC filings, proxy statements, and other financial reports. Investor Engagement: --Serve as the key point of contact for the investment community --Build and maintain strong relationships with Angel investors, institutional investors, analysts, and other key stakeholders. --Respond to inquiries from shareholders, analysts, and potential investors in a timely and accurate manner. --Manage the Investor Relation’s section of the Company’s corporate website and ensure accurate and relevant information is displayed and maintained and leverage for efficient communication with Wall Street --Plan and manage the investor relations event calendar, including investor conferences, roadshows, annual meeting, Investor Day and quarterly earnings announcements --Schedule regular investor one-on-one meetings with investors. Market Intelligence: --Monitor market trends, competitor activities, and industry developments to provide insights and recommendations to senior management. --Oversees contracts for and directs the capital markets database and intelligence system that supports the investor relations program. --Track and analyze stock performance, trading volumes, and shareholder composition. --Provide feedback to senior management on investor sentiment and market perceptions. Must attend and contribute to regularly scheduled staff meetings. Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Competencies An exceptional listener with excellent written and verbal communication skills. Detail-oriented perspective and able to pick up on overlooked details. Organization and time management. Able to maintain confidentiality of information. Must be able to manage multiple assignments, set priorities, and adapt to changing conditions. Resourceful and able to problem-solve and manage tasks with ambiguity. Willing to perform an array of tasks both in and out of the office. Can take feedback to tasks and assignments positively and create better solutions. A quick study, able to pick up new skills and learn how to use new programs. Must participate in setting and achieving regularly scheduled and outlined objectives. Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. Deep understanding of financial statements, capital markets, and regulatory requirements. Proven ability to build and maintain relationships with institutional investors, analysts, and other stakeholders. Exceptional written and verbal communication skills, with the ability to articulate complex financial information clearly and concisely. Strong analytical skills with the ability to interpret financial data and market trends. Ability to work effectively under pressure and meet tight deadlines in a fast-paced environment. High level of integrity and discretion in handling confidential information. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), Google Suite, and financial data platforms (e.g., Bloomberg, FactSet). Required education and experience Bachelor’s degree in Finance, Business, Economics, or a related field 7+ years of experience in investor relations, corporate finance, investment banking, or a related field, preferably within a publicly traded company. Preferred education and experience MBA or CFA Designation Commensurate with experience and scope of responsibility. Perks at Angel: - Competitive compensation - 100% company-paid medical, dental, and vision premiums for employees and dependents - Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance - Generous Paid Time Off - Health Spending Account (HSA) - 401(k) investment opportunity with employer match - Paid parental leave - Identity Theft Insurance - Pet Insurance Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice. Angel is an Equal Opportunity Employer: At Angel Studios, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

Posted 30+ days ago

Administrative Business Partner II (Investor Relations)-logo
Administrative Business Partner II (Investor Relations)
PinterestSan Francisco, CA
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the  flexibility to do your best work. Creating a career you love? It’s Possible. We're seeking an Executive Administrative Business Partner to provide support to  2 executives simultaneously ; our VP of Investor Relations & Treasury, VP of Business and Corporate Development as well as assist with the CFO office.  Within this role, you'll play a crucial part in keeping the team organized, motivated, and operating efficiently. Your responsibilities will include managing complex schedules, nurturing internal and external relationships, and excelling as a detail-oriented communicator. You should have a proactive approach and be capable of independently overseeing diverse tasks and demands, all while handling confidential and sensitive matters with the utmost discretion.   What you’ll do: Serve as a thought partner to the VPs by providing insights and identifying solutions to challenges. Independently manage complex calendars and prioritize scheduling based on strategic business needs. Coordinate domestic and international travel arrangements, ensuring all logistics are seamless and efficient. Prepare and manage meeting agendas, draft presentation materials, and track action items for follow-up. Record and maintain investor meeting notes in CRM systems for accurate documentation and prioritization. Facilitate team meetings, all-hands, and cross-functional gatherings with precision. Plan, coordinate, and execute all logistics related to earnings calls and events involving investors, shareholders, and analysts; including acting as lead Project Manager of all support staff needed; IT, security, workplace Act as the main point of contact for senior EAs on matters related to the earnings process. Regularly coordinate meetings with C-suite executives of other companies, maintaining high standards of professionalism. Interact regularly with C-suite executives internally, ensuring discretion and professionalism. Assist in planning and executing virtual and in-person events, collaborating with internal teams and external vendors. Handle onboarding logistics for new hires within the supported teams. Manage expense reporting, purchase orders, and reconciliation for the VPs, ensuring accuracy and timeliness. Support communications channels by keeping them up-to-date and effectively disseminating information. Act as primary liaison between the VPs and their teams, ensuring clear and consistent communication. Provide mentorship and leadership to more junior administrative staff, fostering their professional development. Provide responsive support and backup for the EABP to the CFO as needed. Maintain confidentiality and serve as a positive representative of the executive office, internally and externally. Engage with high-profile external stakeholders, ensuring all interactions uphold the company standards and values.   What we’re looking for: 5+ years of administrative experience, including 3+ years supporting VP and Director level executives. Outstanding organizational skills, acute attention to detail, ability to handle multiple tasks in a fast-paced and time-sensitive environment. Proactive and self-directed, capable of taking ownership of tasks, even in ambiguous situations with minimal supervision. Proficient in tools such as Google Suite, Slack, Workday, Expensify, Navan, and MS Office Suite. A team player with the capability to see tasks through from start to finish while collaborating with all potential stakeholders.  Solid track record of handling confidential information with the utmost integrity.  Bachelor’s/Master’s degree in a relevant field such as Business Administrative or equivalent experience.   Relocation Statement:  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration up to 3 times per week and therefore needs to be in a commutable distance from our office in San Francisco. The in-office expectation could vary from week to week so flexibility is needed for this position.   #LI-HYBRID #LI-AAR At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here . US based applicants only $94,953 — $166,168 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete  this form  for support.  

Posted 30+ days ago

Director Labor Relations-logo
Director Labor Relations
Resorts World NYCJamaica, New York
Job Description The Director of Labor Relations (DLR) will play a key leadership role within RWNYC, reporting to the Senior Vice President of Labor Relations (SVPLR). This position will focus on shaping and implementing labor relations strategies exclusively for RWNYC, ensuring alignment with the company's goals, legal requirements, and union agreements. The Director will manage complex labor issues, foster strong union relationships, and collaborate with senior management to achieve a harmonious and compliant work environment. The Director of Labor Relations will contribute to maintaining a fair and transparent workplace, addressing both the strategic and day-to-day needs of the labor relations function. This position will collaborate closely with the Director of Human Resources at RWNYC. Essential Duties/Core Competencies: Labor Relations Strategy: In partnership with the SVPLR, develop and execute labor relations strategies specifically for RWNYC, ensuring alignment with broader company objectives and regulatory standards. Advise the SVPLR and senior leadership on all union matters, including collective bargaining. Collective Bargaining & Arbitration: Lead and support collective bargaining efforts, grievance handling, and arbitration processes at RWNYC. Provide subject matter expertise to internal teams and guide them through complex labor relations processes. Union Relationships: Build and sustain positive relationships with all unions at RWNYC. Foster open lines of communication and collaboration to enhance trust and reduce potential conflict. Disciplinary Actions: Oversee the investigation and management of union-related disciplinary actions, ensuring compliance with legal and contractual obligations. Provide guidance to leadership on fair and consistent enforcement of policies. Change Management: Collaborate with the SVPLR to guide RWNYC through labor-related organizational changes, ensuring alignment between management and labor representatives. Provide support to leadership during periods of transition and change. Labor Dispute Resolution: Manage labor disputes and lead resolution efforts, including grievance and arbitration processes. Work closely with legal counsel and SVPLR to ensure the company’s position is protected. Compliance and Risk Management: Ensure all labor practices at RWNYC comply with applicable federal, state, and local laws as well as collective bargaining agreements. Proactively identify and address potential risks. Labor Relations Policies: Assist in the modification, development and implementation of labor relations policies, ensuring they are communicated clearly to all relevant stakeholders at RWNYC. Employee Relations: Work proactively to address unionized team member concerns and create a positive work environment at RWNYC. Assist in crafting strategies to prevent labor unrest and foster long-term labor peace. Financial Planning and Payroll: Collaborate with the Finance and HR teams to ensure labor relations matters are reflected in the budget and payroll functions, including alignment with union agreements. Legal & Regulatory Monitoring: Stay current on developments in labor laws and industry regulations, adapting RWNYC’s practices to meet changing legal requirements. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to applicable statute, rules, and regulations. Bachelor’s Degree in Human Resources, Labor Relations or related field AND three (3) years’ experience in a Management position OR Seven (7) years’ experience in a Management position OR Five (5) years’ experience in a Management position within Resorts World Eight (8) years’ related work experience Essential Requirements Physical and Mental Demands: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least 20 pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies. When on the casino floor, the noise level increases too loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. NOTE: This job description is not intended to be all-inclusive. Team members may perform other related duties as required to meet the ongoing needs of the organization. This position involves gaming operations and may require access to secured areas. The position requires obtaining a gaming level license. Salary Range: $125,000 – $175,000

Posted 30+ days ago

Customer Relations Specialist III-logo
Customer Relations Specialist III
Sumitomo Electric Wiring SystemsCanton, Mississippi
Description Career Opportunity POSITION TITLE: Customer Relations Specialist I II SECTION OR DEPARTMENT: Nissan Wire Harness /Delivery , Customer Relations, WH Division REPORTS TO: Christy Smith LOCATION: Mississippi Customer Service Center in Canton, Mississippi BASIC PURPOSE: Primarily respo nsible for managing and supporting customer service orders; manages inventory, customer accounts, coordination of customer request and communication both internally and with customers BASIC POSITION DUTIES: Supports department and business: Monitors shipments from manufacturing facilities from MX, PKI and SVWS to ensure inventory fo r service orders. Communicates internally and externally to support any forseen shortages to ensure 95 % on-time delivery for service orders Negotiates with customer on expedite freight for authorization as needed Supports service inventory activities on monthly, bi-annually and year end projects Create and update all necessary reports and spreadsheets needed to maintain accurate service order information Hosts weekly meetings with all related departments to discuss program status and changes. Uses timelines and master schedules to effectively coordinate program activities and timing. Maintains updated part information in various systems Generates reports and analysis as needed including run out reports, obsolescence analysis, delivery performance reports and monthly reports. Other duties as assigned. POSITION REQUIREMENTS: Bachelor Degree with 5 to 7 years customer relations experience Experience in related Warehouse/Distribution facility. Automotive industry preferred. Ability to multi-task in busy work atmosphere Analytic ability to research errors, recommend and implement corrective actions Experience in determining work procedures, preparing work schedules and expediting workflows for efficiency Excellent verba l/written communication skills in order to effectively interact with customers, vendors, coworkers Continuous improvement, teamwork, open to learning/training, discipline, accountability and planning Computer skills to include Excel, Outlook, Word, ERP programs such as SAP and WMS About Sumitomo Electric Wiring Systems, Inc. Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation. To learn more about us, please visit www.sewsus.com . Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems About the Sumitomo Electric Group Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune global 500 company. To learn more about Sumitomo Electric Group, please visit http://global-sei.com . Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric **Interested Candidates Should Submit Cover Letter and Salary History When Applying.** An Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

DriveTime logo
Customer Relations Specialist (Hybrid- AZ only)
DriveTimeMesa, Arizona
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Job Description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. Our Customer Success Advisors’ see each case through to completion by proactively working with the customer to find the best possible solution for all parties. 

  

In long, some other responsibilities include: 

  • Responding to inquiries and complaints promptly through proactive follow up. 

  • Interacting with customers through multiple means of communication, including phones, text, and social media. 

  • Communicating with all lines of the business to properly research customer concerns. 

  • Attention to detail to ensure accurate representation of their cases. 

  • Problem solving with autonomy to offer assistance when appropriate. 

  • Effectively managing customer conflict while under pressure. 

  • Showing empathy and understanding for the customer’s situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations. 

  • Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements. 

  • Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. 

So What Kind of Folks Are We Looking for? 

  • Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude. 

  • Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded, and proactive approach to thinking. 

  • Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them. 

  • Level headed. You will need the ability to maintain personal composure when confronted with a difficult situation. 

  • Self-starter. You will be provided all the tools to succeed, but it’s up to you to take advantage of them. 

  

The Specifics. 

  • High School Diploma or GED required. Bachelor's degree or equivalent experience preferred. 

  • Hybrid role with opportunity to work from home in an approved location once training is completed 

  • Must be comfortable working on site as needed and have availability weekdays from 7am-4pm.  

  • Spanish Speaking a Plus!

So What About the Perks? Perks matter

  • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
  • But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
  • Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
  • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
  • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
  • Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!
  • Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
  • In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
  • Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! 
  • We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! 
  • Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.


And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!