Auto-apply to these public relations jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

U logo

Manager, Client Relations

Universal MusicNashville, Tennessee
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. How we LEAD: Capitol Christian Music Group is seeking a Manager, Client Relations, to support the Publishing Admin team. This hybrid role delivers best-in-class client support and communication to Capitol CMG’s songwriters and administrated clients to ensure maximum earning potential for all CCMG controlled copyrights. The Manager will handle all writers and catalog internal setups and external affiliations, and provide necessary documentation, to ensure proper establishment of CCMG rights and accurate data exchange. In addition, you will address and work to resolve all copyright ownership disputes and related issues that arise. Communicates with songwriters and administered clients to review and process all derivate work requests and other form agreements and ensures Publishing division is synergized with other CCMG and UMG divisions to accomplish objectives. How you'll CREATE: Communication with Clients Communicate a proactive and cutting-edge message of diligence on a regular basis to our administered clients, writers and in presentations to potential writers and clients Operate as primary contact for Creative Team, songwriters, and administered clients for all inquiries related to songwriter accounts Internal Setups and External Affiliations The creation of internal accounts and songwriter records to ensure accurate claims and royalty processing (PRS) Manage the required agreement documentation with the PROs to ensure our writers and clients are properly affiliated and set-up to collect their royalties and are eligible for PRO related awards Collaboration with the UMPG admin staff to keep our databases aligned (PRS to Vieira) Dispute Resolution Research and respond to general copyright questions from subpublishers and agents Maintain good working relationships with key individuals and societies affecting copyright administration and provide as needed support and responses to inquiries Review writer and administration agreements to provide documentation for disputes related to copyright ownership and manage resolution process Form Agreements As needed, structure, draft and negotiate Letters of Direction, Derivative Work Agreements, and other form agreements impacting the ownership rights of our songwriters and administered clients. Manage agreements from inception to full execution and distribute fully executed copies as necessary to ensure copyright ownership and royalty streams are intact. Presentations and Proposals Communicate a proactive and cutting-edge message of diligence on a regular basis to our key admin clients, key writers and in presentations to prospective writers. Other Duties as assigned Bring your VIBE: 3-5 years of experience in contract review, client interaction or client services Familiarity with Christian music industry preferred Four-year college degree in music business studies, recording industry program. Relevant experience in contracts, copyright, and intellectual property are a plus Experience with contract review and interpretation required Recommended music business course work or internship experience Proficient in Microsoft Office Suite Highly organized and detail oriented Strong ability to multi-task Excellent verbal and written communication skills Demonstrated ability to communicate with diplomacy Strong ability to speak publicly and build trust in corporate presentations Substantial knowledge of music publishing and/or intellectual properties Substantial knowledge of copyright administration and royalties Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Synch & Licensing

Posted 4 weeks ago

M logo

Employee Relations Manager

MVA BrandCharlotte, North Carolina
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Employee Relations Manager to support our Firm’s leaders and drive a strategic, compliant, and scalable employee relations program. This senior individual‑contributor role serves as a trusted advisor on performance management, workplace conduct, conflict resolution, and complex employee matters. You’ll partner closely with attorneys and business leaders, navigate sensitive issues with confidentiality and professionalism, and ensure our people‑related practices uphold the Firm’s high standards, values, and regulatory obligations. This role is ideal for someone who thrives in a detail‑driven, intellectually rigorous setting. What You’ll Do Lead and enhance employee relations strategies, policies, and programs Advise leaders on performance, conduct, and sensitive employee issues Serve as the escalation point for high‑risk or complex ER matters Conduct and manage impartial, confidential workplace investigations Interpret policy and ensure consistent, compliant resolution of ER cases Monitor employment laws and provide guidance on regulatory changes Identify trends and recommend proactive risk‑mitigation strategies What We’re Looking For Bachelor’s degree in HR or related field (Master’s preferred) Experience working in a law firm or professional services environment a plus Minimum of six (6) years of progressive HR experience focused on employee relations Proven experience leading complex workplace investigations Strong judgment, discretion, and ability to navigate sensitive issues Exceptional communication, influence, and business‑partnering skills Regular attendance is required to perform essential functions of this interactive role Physical Requirements: The work is primarily sedentary. It requires the ability to communicate effectively using speech, vision, and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights. If you excel at building trust, resolving complex issues, and shaping a strong employee experience, we’d love to connect. Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva . Equal Employment Opportunity Employer. Applicant Disclosures Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act

Posted 5 days ago

M logo

Foundation and Corporate Relations Officer (Relocation Assistance Available!)

MIT Whitehead InstituteCambridge, Massachusetts

$88,000 - $110,000 / year

Classification: Exempt Job Family: Operations Reports to: Vice President External Relations Job Description Summary: OVERALL RESPONSIBILITIESThe Foundation & Corporate Relations Officer is responsible for building and managing relationships with foundations, family offices, philanthropic organizations, and corporate partners in support of Whitehead Institute’s research mission. This role leads the development, submission, and stewardship of proposals that secure external funding for Whitehead’s scientific programs.Working in close partnership with Whitehead faculty, the Office of Sponsored Programs (OSP), and the Advancement team, the Officer ensures that Whitehead’s research priorities are effectively aligned with the funding interests of private and institutional partners. CHARACTERISTIC DUTIES External Funding & Relationship Management Develop and manage a portfolio of foundation and corporate partners with the capacity to provide significant research support. Identify, cultivate, solicit, and steward donors and funding organizations through all stages of the gift and grant cycle. Maintain accurate records of donor activity and communications using the Institute’s project management and CRM systems. Proposal Development & Grant Management Lead the preparation and submission of letters of inquiry, grant proposals, reports, and stewardship materials in collaboration with faculty and OSP. Ensure compliance with all institutional and funder requirements. Track deadlines, reporting requirements, and outcomes. Faculty & Program Engagement Maintain working knowledge of Whitehead’s research programs and faculty priorities. Partner with faculty and fellows to develop clear, compelling descriptions of research projects for external funders. Support postdoctoral scholars with fellowship proposal development. Institutional Collaboration Work closely with the VP of External Affairs, Director of Advancement, Office of Sponsored Programs, and Finance to coordinate funding strategies, submissions, and reporting. Participate in strategy development for major foundation and corporate prospects. Donor Engagement Coordinate and support donor meetings, site visits, and presentations, involving faculty and leadership as appropriate. Assist in the preparation of high-level written communications and briefings. Other duties, assigned. PERFORMANCE EXPECTATIONS Achievement of an annual fundraising and grants goal. Growth and retention of a sustainable foundation and corporate funding portfolio. Timely and accurate submission of proposals and reports. Strong collaboration with faculty and administrative partners. QUALIFICATIONS Bachelor’s degree with 5–7 years of relevant experience, or PhD. Experience in foundation, corporate, or research funding environments. Strong written and verbal communication skills, including the ability to present scientific concepts clearly to nontechnical audiences. Excellent organizational, project-management, and relationship-building skills. Ability to work collaboratively with scientists, administrators, and external partners. Willingness to travel as needed. Whitehead provides pay ranges representing its good faith estimate of what the Institute reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, and internal peer equity. This pay range represents base pay only and does not include any other benefits or compensation. Pay Range Minimum: $88,000 Pay Range Maximum: $110,000 Whitehead Institute is an E-Verify employer https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Posted 30+ days ago

A logo

Senior Policy & Government Relations Analyst

AES Clean EnergySan Francisco, California

$92,500 - $111,350 / year

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries , AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work , you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023 , we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization. If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation. The Senior Analyst , Regulatory Affairs Policy and Government Relations, plays a pivotal role in developing , maintaining , and responding to policies and programs that ensure the organization's awareness of governmental legislation and regulatory matters impacting its operations . This role is responsible for representing and safeguarding the organization's interests in legislative proceedings and the development of market rules and procedures . The incumbent organizes forums and gatherings with government officials to facilitate the exchange of ideas and information on business activities and potential legislation that may affect the organization . Additionally , they serve as a resource on regulatory and legislativematters related to product market and productchanges. T his candidate must be located in the Sacramento area. Job Responsibilities: Review, research , analyze , and communicate the potential impact of energy policy proposals and decisions that may impact development of clean energy and energy facility operations. Represent and protect the organization's interests in legislative proceedings and inthedevelopment of market rules and procedures . Work with internal teams (Development, Commercial, Finance, Operations) to identify the policy analysis needs , advocacy priorities,anddetermine impacts of potential policy on business outcomes . Facilitate and support the incorporation of policy analysis into market strategy and outlook , ensuring a shared comprehension of the immediacy of the impact of federal policy risks and opportunities on our short-term and long-term portfolio goals . Monitor industry trends and developments to identify potential regulatory and legislative risks and opportunities . Collaborate with cross-functional teams to ensure a comprehensive understanding and effective response to regulatory requirements . Develop meaningful communication and notification tools best suited for various priorities and stakeholders ( both internal and external ) Provide updates on critical regulatory proceedings to Senior Leadership teams in a timely manner . As appropriate and requested , foster and maintain relationships and project communications with key policymakers and decision makers Represent AESCE at various trade organization , business , government , and community meetings and events Qualifications: Bachelor’s degree . Degree in Government , Policy or related field strongly preferred . 3+ years preferred of relevant experience working in state government or state agency/ regulatory affairs pertaining to energy planning and policy. Strong preference for experience within CAISO. Microsoft Office skills ; strong presentation skills and excellent communication of technical subject matter . Personal Attributes and Traits: Hands-on, hard-working team player Ability to balance priorities and deal flexibly with a rapidly changing environment Comfort working cross-functionally and developing consensus Natural leadership skills with the ability to take the lead and work successfully with people across internal functional groups Excellent communicator, both in writing and speaking Strong personal commitment to renewable energy and policy Global mindset and comfort with working with people from multiple different backgrounds and cultures Team player, knowing that what we will build as a team will be better than what we would each build alone; “no task is beneath me” attitude reflecting the fast-growing nature of the US Renewables unit Exemplify our Values of Safety First, Highest Standards, and All Together AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.The expected salary for this position, at commencement of employment, is between $92,500 and $111,350/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Posted 30+ days ago

American Capital Group logo

Director of Investor Relations & Fundraising

American Capital GroupBellevue, Washington

$350,000 - $500,000 / year

Director of Investor Relations & Fundraising About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With over three decades of dedicated service, our expertise shines in the realm of multifamily community development. To date, we have crafted over 100 multifamily properties across twelve states, managing 25+ of these properties in four Western states. Our success stems from our comprehensive approach. We handle every aspect of real estate development in-house, encompassing Acquisitions, Development, Architectural Design and Engineering, Construction Management, Property Management, and Asset Management. This integrated strategy has solidified our position as an industry trailblazer. At ACG, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high‑impact, human problem‑solving. Through AI and other technology, we have been able to reduce the times our teams spend in tracking and reporting, coordination, management of documentation, and internal process support. We don’t replace people with technology – we use AI as a smart assistant so our teams can collaborate better, make data‑informed decisions, and focus on the work that matters most. We are looking for people who are curious and innovative, excited to experiment with new tools, and passionate about using technology to drive our company forward. For a deeper insight into our journey and achievements, we invite you to explore our website. https://www.acg.com About PCM Kinect As a proud subsidiary of American Capital Group, PCM Kinect is an emerging investment management company specializing in real estate private equity. As we launch and scale our funds, we are seeking an experienced investor relations and fundraising professional to play a pivotal role in raising capital, cultivating investor relationships, and establishing the systems that will drive our long-term success. Position Overview Flexible Schedule: This position offers a flexible schedule of Monday through Friday, with start times between 6-9am PST and end times between 3-6pm PST, depending on your start time (a full 8-hour day must be worked). Corporate office hours are Monday through Friday, 7am to 4am PST - Flexibility to work additional hours may be required to meet company/project needs. Location Requirement: This position can be either fully onsite or fully remote (for those not local to the greater Bellevue, WA area). Travel may be required for this position. Compensation Package – $350,000 - $500,000+ / Year Other Compensation: Annual Bonus Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium. 401k contribution opportunity with an annual company match. Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year). Paid vacation starting at four weeks and increasing with tenure. 13 paid holidays, including 2 personal holidays of your choice. * The above compensation is a range. Offers are made based on a candidate’s experience and the geographical location of this position. What We Offer Competitive starting wages (listed above). A company-wide commitment to diversity and inclusion. A positive work environment where employee’s contributions are valued. A fun culture with team building activities and events. Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium. 401k contribution opportunity with an annual company match. Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year). Paid vacation starting at three weeks and increasing with tenure. 14 paid holidays, including 2 personal holidays of your choice. Comprehensive training programs and development opportunities. What We’re Looking For 7–12+ years of experience in fundraising, investor relations, or capital formation within private equity, real estate investment, or asset management. Bachelor’s degree in Finance, Business, Economics, Real Estate, or related field. Demonstrated track record of raising capital directly from family offices, RIAs, UHNWIs, or institutional investors. Strong understanding of real estate private equity fund structures, waterfalls, and investor economics. Exceptional communication and presentation skills with the ability to tailor messaging to diverse investor audiences. Highly organized, self-directed, and entrepreneurial, with comfort operating in a lean, fast-growing firm. Proficiency with CRM systems, investor portals, and Microsoft Office Suite (Excel, PowerPoint, Word). Demonstrates exceptional attention to detail and organizational abilities. Proficient in effective communication and teamwork. Maintains a positive outlook and embraces a collaborative team approach. Shows responsibility and takes pride in their work. Fluent in English, with strong reading, speaking, and writing skills. Your Role Fundraising & Capital Development Drive fundraising strategy and execution for PCM Kinect’s investment vehicles. Leverage existing relationships and develop new ones with UHNWIs, family offices, RIAs, and institutional investors. Lead the creation and delivery of compelling fundraising presentations, proposals, and customized pitches. Manage the fundraising pipeline, investor CRM, and reporting on progress against capital raising targets. Partner with leadership to structure investor terms, evaluate side letters, and respond to negotiations. Host investor meetings, roadshows, and events; act as a trusted advisor to prospects throughout the diligence process. Investor Relations Build and maintain strong relationships with limited partners by providing clear, timely, and transparent communications. Oversee production of quarterly investor reports, portfolio updates, and other key communications. Manage investor inquiries, diligence requests, and data room activities with a high degree of professionalism. Anticipate investor concerns and proactively address them with well-prepared responses. Partner with finance, legal, and operations teams to ensure seamless closings, capital calls, and distributions. Strategic & Operational Leadership Establish best-in-class investor relations systems, processes, and tools. Provide market intelligence and feedback from investors to inform firm strategy. Support the development of new fund products and capital structures to meet investor demand. Represent PCM Kinect externally with professionalism and credibility, reinforcing the brand as a disciplined, innovative investment manager. The responsibilities above are not all-inclusive. Our Mission & Culture At American Capital Group, “Our mission is to be an innovator and leader in multifamily housing solutions.” To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued. We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to innovate in multifamily housing, we create a stronger, more successful company where everyone has the opportunity to thrive. Candidate Screening & Interview Process We encourage all qualified applicants to apply for this position. Candidates should be prepared to complete an online assessment test. After submitting your application, you may be invited to take part in a preliminary virtual interview conducted by a member of our Human Resources team. Those who advance will participate in additional virtual and/or on-site interviews with the Hiring Manager(s). Background Checks and Screenings Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Depending on the position, the background check may involve professional reference checks, credit checks, county and nationwide criminal history reviews, social media screenings, as well as education, certification, and employment verifications. WE ARE AN EQUAL OPPORTUNITY EMPLOYER & AFFIRMATIVE ACTION EMPLOYER We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.

Posted 2 days ago

A logo

Customer Relations Representative - State Farm Agent Team Member

Amy AldrichGlenville, New York

$50,000 - $65,000 / year

Responsive recruiter Replies within 24 hours Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Amy Aldrich- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $50,000.00 - $65,000.00 per year Looking for the skills and confidence to run a business in the future? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Amy Aldrich- State Farm Agent! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Glenville, NY . I have been a State Farm agent since 2008. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 30+ days ago

Vanderbilt University Medical Center logo

Patient Relations Specialist

Vanderbilt University Medical CenterNashville, Tennessee
Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Patient & Guest Services Job Summary: JOB SUMMARYServes as a neutral intermediary between patients, families, guests, staff, and faculty by encouraging open communication and promoting fairness to enhance the patient experience and strengthen the organizational commitment to service excellence. . KEY RESPONSIBILITIES Receives and documents complaints and compliments.Engages relevant clinical or management staff to evaluate and respond. Facilitates timely response in an appropriate manner.Makes recommendations to improve processes or service opportunities. Contributes to the organization by actively participating in process improvement initiatives and shared decision making.* The responsibilities listed are a general overview of the position and additional duties may be assigned.TECHNICAL CAPABILITIES Customer Conflict Management (Novice): Shows flexibility and open-mindedness when priorities and goals change or when faced with conflicting points of view. Initiates actions and demonstrates leadership that address problems and different points of view. Escalates conflicts that cannot be resolved to a higher level. Accepts opposing views constructively and contributes to a positive work climate.Documentation & Writing Skills (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate documentation and writing skills in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Listening (Novice): Demonstrates the fundamental techniques of listening, including paying complete attention, avoiding interrupting speakers, seeking clarification when necessary, and acknowledging that the message has been received, if appropriate. Is sensitive to speakers and understands the need to interpret nonverbal signs, such as body language, and inflection. Makes an effort to fully clarify information. Avoids emotional responses and reactions. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. ​ Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level : 3 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Posted 2 weeks ago

E logo

Guest Relations Front Desk

Elders ChoiceWillow Grove, Pennsylvania

$17 - $20 / hour

POSITION DESCRIPTION: GUEST RELATIONS Division/Department: Front Desk Reporting Relationship: Spa Leader Compensation Structure: Hourly + Tips and Bonuses Position Summary: The front desk position enhances the guest experience and maximizes scheduling opportunities during Phone Calls, Check-in and Check-out and beyond. The objective is to deliver a lasting guest impression leading to a great guest experience and high retention rate. Each person within this department must oversee the reception area and maintain the retail boutique to assure beautiful presentation and profitability. Maximize and achieve set department and individual revenue targets. Position Activities and Responsibilities: · Displays masterful knowledge of services, classes and products offered · Able to maneuver through the software program quickly and effectively · Accurately enters point of sale data · Efficient at making reservations, check-in and check-out · Responsible for making confirmation calls · Looks for opportunities for additional appointments, offers rebooking to each guest checking out · Familiar and knowledgeable with retail inventory · Assists with merchandising and maintaining the retail area · Assists with inventory management and other organizational tasks · Promotes services and gift cards/certificates, advises on gift selection · Follows up with trial gift card inquiries from website · Provides gracious tours to visitors that lead to sales · Maintains a beautiful physical environment within the facility · Collects, runs and restocks laundry · Great phone management skills · Responds to email inquiries from the website · Greets and checks guests in and out · Facilitates effective workflow for technical team · Maintains a polished professional image · Assists other support team members when asked · Attends all in-house training and commits to continuing education · Attends and participates in all general and team meetings · Participates in all aspects of marketing/special events planning and execution · Prepares promotion presentation and display · Mentors/trains new team members to help them grow · Professional guest communication · Maximize revenue generation for both treatments and retail · Maintains a smile at all times · Performs opening and closing duties · Able to handle unsatisfied guest · Monitors performance and achieve targets · Asks for social media testimonials · Informs team members of cross-marketing opportunities · Treats all team members professionally · Other duties may be assigned as necessary Desired Qualifications: · Experience in front line guest service (hospitality and retail highly desired) · High school diploma or college · Computer skills and aptitude for mastering software programs · Good selling and customer engagement abilities · Flexible schedule · Professional image with gracious, warm, and genuine personality · Passion for health · Good organizational skills and follow-through · Able to multitask and improvise Behavioral Characteristics · Strong guest service orientation · Cheerful, upbeat personality · Enjoys team environment and interaction with co-workers · Excellent communication skills · Flexible and cooperative · High personal standards, good self-esteem · Energetic, able to work in fast-paced environment · Good sense of time management · Good sense of humor · Self-motivated, driven and passionate about health · Seeks out knowledge and enjoys learning/strives for professional growth Performance Measures & Expectations · Guest check-in process · Guest check-out · Call management – success rate · Correctly and flawlessly implements the spa program · Professional team communication · Strong contribution to the team/spa · Elegant image and appearance · Maintaining boutique and managing inventory · Work ethics Compensation: $17.00 - $20.00 per hour

Posted today

E logo

Director of Client Relations

ErnestDenver, Colorado
For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radiusFull-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and comp: 100 - 130k + bonus + perks At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we’re looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role—it’s about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We’re looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting—from boardrooms to BBQs, ballgames to cold call walk-ins—and you make clients feel like partners and teams feel unstoppable. If that’s your style, you’ll fit right in at Ernest. What You'll Do: Lead and Develop a Territory Sales Team Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps) Drive performance, accountability, and professional development Coach your team in sales strategies, tools, and account planning Lead monthly sales meetings and conduct regular reviews to keep goals on track Act as the Territory’s Sales Leader and Brand Ambassador Serve as the go-to sales leader for your region—internally and externally Build authentic, lasting relationships with business clients Represent Ernest at appreciation events, sports outings, and client meetings Partner with supplier reps to drive value and strengthen relationships Drive New Business and Grow Existing Accounts Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes Lead with Operational Excellence Create and execute a yearly business plan focused on profitable growth Recommend process improvements to elevate the sales function Support company policies related to credit, collections, pricing, and more Approve pricing deviations and oversee sales promotions, campaigns, and contests What You Bring Proven B2B outside sales success Experience managing and growing an outside B2B sales team Strong leadership, communication, and coaching abilities Track record of strategic thinking and operational execution Confidence in building rapport at all levels—from clients to colleagues Valid driver’s license and a clean driving record Industry experience not required—we hire for potential and performance Why Ernest? We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win—big or small. Let’s build something great together. Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!

Posted 30+ days ago

Waystar logo

Payer Relations Specialist

WaystarLouisville, Kentucky
ABOUT THIS POSITION The Payer Relations Specialist is responsible for initiatives to identify and build contractual relationships with payers for direct data connections with those payers. As a key member of the Waystar payer relations team, the Payer Relations Specialist will drive new value for Waystar’s clients by unlocking new partnerships and capabilities with Insurance Carriers, help improve Waystar’s outcomes and lower costs by using payer support connection methods to effectively exchange data with payers, build and sustain high-value networks and create collaborative partnerships with payers. This role positions the organization for sustainable financial performance through sophisticated and innovative payer strategies. This role will report to the Sr Director of Product Operations. WHAT YOU'LL DO Payer Relationship Management: Identify payer connections needed by Waystar clients and applications Self- directed efforts to prospect, build and maintain a new connection pipeline Develop and maintain strong relationships with payers, including health insurance companies, managed care organizations, and government agencies. Create new, mutually beneficial data exchanges that drive value for providers and health insurance companies. Negotiate contracts and agreements with payers to ensure favorable terms and conditions. Stay informed about payer policy and procedure changes and implement necessary adjustments. Identify cost-saving opportunities and implement strategies to improve financial performance. Track and communicate the status of payer contracting and connections activities ​ OPTIONAL DETAILS --Looking for some details? E xecut e and manag e the company’s overall payer strategy to transition to highly effective, secure, and reliable payer connectivity. Develop strategies to advance payer partnerships and overall efforts to maximize the value of strategic payer partnerships for the organization. Effective written and verbal communications skills to build and maintain relationships with Waystar peers and Waystar leaders Maintain working knowledge of data exchange standards and technologies to include X12, FHIR, APIs and connection methods used in the industry Apply financial and analytic acumen to achieve desired outcomes. Maintain close working relationships with payers, including joint contracting, planning, and joint ventures. Responsible for ensuring that established financial and quality goals are achieved. Maintains productive working relationships. WHAT YOU'LL NEED Do you fit our team? 5 + years industry experience in healthcare organizations Must demonstrate a track record of effectively communicating with healthcare organizations Dedication to excellence and innovation regarding continuous quality improvement, patient care models and clinical integration. Knowledge and understanding of the driving forces in the local, state, and national healthcare markets and the ability to assess emerging trends and needs and develop plans to address such trends. Must possess excellent written, verbal, and listening communication skills and be comfortable and effective in working with all levels of management . Include evidence a nd commitment to continuing professional development. ​ Preferred Skills: Experience with electronic health records (EHRs) and other healthcare technology platforms. Knowledge of coding and billing practices. Experience with revenue cycle management including payer relationships. Strong Excel, Power BI, and PowerPoint experience and skills ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

D1 Training logo

Client/Member Relations Receptionist

D1 TrainingDeland, Florida

$16 - $22 / hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Training & development Wellness resources Hi, here at Recharge athletic recovery and wellness in Deland we are seeking a friendly and organized full-time or part-time receptionist to be the face of our wellness and recovery center. If you have a passion for wellness and excellent communication skills we want to hear from you! Key Responsibilities: -Greet and assist clients with a warm and welcoming demeanor -Schedule appointments and manage bookings in our system -Answer phone calls and respond to inquiries about services -Maintain a clean and organized reception area -Handlle payment processing and client records -Light cleaning of client-facing areas Qualifications: -Previous experience in a receptionist or customer service role is preferred-Knowledge of social media posting -Strong communication and interpersonal skills -Ability to multitask and work in a fast-paced environment -Familiarity with scheduling software is a plus -A passion for wellness and recovery services Schedule: -2 days per week for first 3 months -4 days per week after first 3 months -Weekends including Saturday and/or Sunday required What we offer:- Bonus compensation plan - Competitive hourly wage -Free wellness and recovery services -A supportive and peaceful work environment -Opportunities for growth within the company If you're looking to join a dedicated team and contribute to our clients' well-being, please send your resume. We can't wait to meet you! Compensation: $16.00 - $22.00 per hour D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Posted today

Alston & Bird logo

Alumni Relations and Attorney Planning Coordinator

Alston & BirdAtlanta, Georgia
THE FIRM As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion. JOB DESCRIPTION TITLE : Alumni Relations and Attorney Planning Coordinator LOCATION : Atlanta, GA (hybrid) SUMMARY We’re seeking a highly organized and proactive professional to support our alumni engagement efforts and provide essential assistance during seasonal Attorney Planning and Advancement cycles. The ideal candidate will bring strong communication and project management skills, sound judgment, and the discretion required to handle sensitive information with professionalism. ESSENTIAL DUTIES Maintain and update the alumni database, ensuring records are accurate and handled with confidentiality. Work with team to develop further alumni events and outreach Coordinate attorney off-boarding processes to support smooth, professional, and positive transitions. Draft and distribute regular alumni communications Track and organize alumni engagement touchpoints to support long-term relationship building. Collaborate with internal teams to align alumni outreach with broader firm initiatives. Provide administrative and logistical support during performance review cycles, including scheduling, document management, and follow-up. Learn and navigate the firm’s performance management software to support review cycles, including tracking progress, updating records, and assisting with system-related troubleshooting. SKILLS NEEDED TO BE SUCESSFUL Exceptional interpersonal and written communication skills, with the ability to engage diplomatically at all levels of the firm. Strong project management, organizational, and follow-through abilities. Discretion and professionalism in handling confidential personnel information. Data-driven mindset with attention to accuracy and detail. Team-oriented and flexible, with the ability to balance multiple priorities in a fast-paced environment. EDUCATION & EXPERIENCE Bachelor’s degree preferred. 3–5 years of experience in a professional services or law firm environment preferred. Background supporting performance management, employee engagement, or talent initiatives strongly desired. EQUAL OPPORTUNITY EMPLOYER Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices. The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time. Professional business references and a background screening will be required for all final applicants selected for a position. If you need assistance or an accommodation due to a disability you may contact donavan.mclean@alston.com . Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.

Posted 2 weeks ago

Brigit logo

Policy & Government Relations Associate

BrigitNyc, New York

$110,000 - $150,000 / year

Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team! Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others: Built In's 2026 Best Midsize Companies to Work For in New York City Built In's 2025 Best Places to Work For In New York City Built In’s 2024 & 2025 Best Startups to Work For In the U.S. Built In’s 2023 - 2025 Best Startups to Work For In New York City Fast Company’s Most Innovative Companies of 2022 Business Insider’s Most Promising Consumer Startups 2022 Forbes Fintech 50 2022 Role Overview As our parent company, Upbound (NASDQ: UPBD), continues to grow its business, staying on top of developing state and federal laws and regulations that affect our business is a top priority, so we are expanding our policy team. This role will be working directly with the Vice President, Policy and Government Relations to focus directly on our state and federal work. You’ll work closely with Legal, Compliance and Product to help make sure that Upbound’s brands - Brigit, Acima & Rent-A-Center are well represented with interested stakeholders. While this role has a primary focus on Brigit’s Earned Wage Access space, there may be opportunities to work across all brands within the Upbound family. What you’ll do: Track bills and regulatory actions in lending and EWA, watching the legislative process and identifying where we need to engage. Manage local lobbyists in states where local engagement is necessary. Build relationships with state and federal regulators as well as legislators to educate them on Brigit’s business, our impact on our customers and promote understanding of EWA. Engage in local legislative processes via comment letters, bill drafting etc to make sure our business model is well accounted for in state laws. Work closely with our compliance, legal and product teams to make sure that our product is staying in sync with upcoming legislative changes Take part in our trade associations and work with other companies in our space to ensure that we promote inclusive regulation for our industry. Work with internal and external resources to craft communications and PR strategies where it is beneficial for the passage of bills. Any other related activities to the role as assigned by the Head of Public Policy and Government Relations and the General Counsel of Upbound. Who you are: 4+ years of policy experience in public policy and/or government relations within financial services and/or fintech is required You have worked in the past to help pass at least one law at the state level from conception to bill passage. Experience in monitoring and analyzing state and federal legislation and regulatory actions in lending and EWA is required Experience managing local/state lobbyists and coordinating advocacy efforts Strong capability to build and maintain relationships with regulators and legislators to educate stakeholders on the business, customer impact, and the EWA model. Location & Travel This is a full-time remote role (US only), with travel expectations up to 50+% Compensation The anticipated annual base salary for this position is $110,000 - $150,000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Benefits & Team Medical, dental, and vision insurance Flexible PTO Policy 401k plan Paid Parental Leave Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support Monthly reimbursements to use against wifi and cell phone bills Annual reimbursement for Learning & Development Help hard working Americans build a brighter financial future High-growth company A dynamic, flexible and collaborative start-up work environment with a highly talented team Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com. Disclosures: For information on our data privacy policies, see the Brigit California Personnel Privacy Policy . Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

Posted 3 weeks ago

D logo

Customer Relations Representative - State Farm Agent Team Member

Diana DevitoClearwater, Florida

$50,000 - $75,000 / year

Responsive recruiter Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Diana Devito- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $50,000.00 - $75,000.00 per year Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Diana Devito- State Farm Agent may be the right fit for you! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Clearwater, Florida. I have been a State Farm agent since 1987. We currently have 10 team members at our agency. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, Crystal Excellence Award, and National Quality Award Additional languages spoken: Spanish Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 week ago

Warehouse Services logo

Industrial Relations Safety Manager

Warehouse ServicesLiberty, South Carolina
Warehouse Services, Inc. is seeking an experienced and proactive Safety Manager to lead our safety initiatives and ensure compliance with all federal, state, and local regulations at our manufacturing facility in Liberty, SC. The Safety Manager will be responsible for building a culture of safety, conducting risk assessments, managing safety programs, and ensuring all employees are properly trained and equipped to work safely. DUTIES AND RESPONSIBILITIES: Responsible for ensuring safe equipment and a safe, clean facility. Provide direction on all safety and health issues. Strong working knowledge of safety management systems, fire prevention and protection, emergency response management, and occupational health. Facilitates and tracks all Safety Team activities and performance, Safety Incentive Programs, and safety audits. Conducts accident investigation and coordinates the Accident Review Board (ARB) to provide recommendations to prevent reoccurence. Provides information to top management on accidents, causes, and costs and recommends long-range accident reduction and cost containment objectives. Performs, reviews and records checks on all fire exits, fire equipment, and fire signs; reviews relevant safety signage throughout the Company’s facilities. Assists with performing safety audits. Responsible for Site Emergency Policies and to conduct and coordinates severe weather and fire drills. Conducts health, safety and environmental training programs. Establishes and communicates safety policies. Manage any potential issues relating to the facilities service provision, waste disposal, buildings, fire safety equipment, electrical testing, and safety audit non-compliances. Provides information to top management on accidents, causes, and costs and recommends long-range accident reduction and cost containment objectives. Inspects facilities, machinery, equipment and personnel practices to identify potential safety and health concerns and hazards. Acts as company representative in dealing with government agencies on safety and health matters. Ensures compliance with federal, state, and local safety laws, regulations, codes and rules including OSHA. Stays abreast of current policies, regulations, and industrial processes, and ensures compliance with safety and environmental regulatory agencies. Conducts health, safety and environmental training programs. Establishes and communicates safety policies. Trains employees and management in safe practices including: Hazardous Communications, Bloodborne Pathogens, Respirator, safety equipment and personal protective equipment Conduct and maintain sites Job Safety Analysis on all equipment and processes. Enforce company policies and procedures. Manage the Hazardous Waste Department ensuring compliance of hazardous waste on site and during transport. This job description in no way states or implies that these are the only duties to be performed; they are only the major duties REQUIRED QUALIFICATIONS: Minimum of 3–5 years of safety management experience in a manufacturing or industrial environment. In-depth knowledge of OSHA standards, EPA regulations, and other applicable safety laws. Proven ability to conduct safety training, investigations, and audits. Strong communication, leadership, and problem-solving skills. Must have good written and verbal communications skills. Must be proficient in all Microsoft Office software, i.e. Excel, Word and PowerPoint OSHA 30 certification, other OSHA certifications are required. BENEFITS OFFERED: Medical, Dental, Vision and supplement insurance after 90 days of employment Free Basic Life Insurance. 401k and Profit Sharing Retirement Plans. Performance reviews at 90 days, 6 months and then annually. Annual Uniform Allowance. Vacation accrual after 90 days. Referral bonus Come be a part of the Warehouse Services, Inc. Family if you are looking for a supportive, team-oriented work environment with opportunities for career growth. *There is no relocation package offered with this position.

Posted 1 day ago

Boys Town logo

Director Foundation Relations

Boys TownOmaha, NE
Boys Town is seeking a dynamic and experienced Director of Foundation Relations to join our development team. This role is pivotal in securing major philanthropic gifts from foundations to support the organization's strategic initiatives. You will be responsible for operations and staff to implement a comprehensive foundation fundraising and development program. We are looking for a strategic thinker, who can see the big picture and tell the story. You will oversee a team of 3 staff (two full-time and one part-time). MAJOR RESPONSIBILITIES & DUTIES: Hires, manages, and evaluates staff. Directs the organizational strategy of soliciting funds through grant writing from foundations and corporations Identifies, qualifies, and develops relationships with new, large national foundations and corporations, Develops a strategy to increase funding from foundations and corporations year over year. Research corporate and foundation prospects for various projects and recommends proposal design and strategies for solicitation. Works closely with departmental staff in research, development and writing of proposals to corporations and foundations to benefit Boys Town. Reviews and assists with reports concerning corporate and foundation donors and prospects. Ability to create foundation funding strategies for capital campaigns and program expansions. Develops and maintains appropriate donor tracking and reporting systems. Represents the Development Department before a variety of individuals and groups and provides information regarding fundraising activities and Boys Town programs. Ensures that grant applications are of high quality and that the team is clearly communicating how Boys Town's programs are directly addressing societal needs. Writes grant proposals and reports, coordinates budgetary and program information for grants, monitors the proposal review process and deadline calendar. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of fundraising techniques and practices including foundation solicitation, donor recognition, and post-award reporting. Strong interpersonal skills and organizational skills. Ability to conceptualize and write proposals to secure grants that support Boys Town's strategic goals. Ability to read Form 990s and conduct foundation research. Strong understanding of the nuances of different foundations. Experience with capital campaigns. Ability to identify, cultivate, solicit, and steward corporate foundations private foundations, community foundations and United Way affiliates. Knowledge of strategic planning, resource allocation, leadership technique, and coordination of people and resources in a non-profit organization. Knowledge of budget review and analysis. Computer skills in Microsoft Office and development or donor database systems and tools. Ability to communicate at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain successful, professional relationships. Ability to successfully lead a team of associates. Strong knowledge of Boys Town model. Available to travel. REQUIRED QUALIFICATIONS: Bachelor's Degree in Marketing, Business or related field required. Minimum 7 years of experience including successful fundraising, proposal development, stewardship, donor recognition, and conducting complex prospect research required. Available to travel required. PREFERRED QUALIFICATIONS: Master's Degree preferred. Work with large national foundations preferred. Grant Professional Certification (GPC) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

Posted 2 weeks ago

T logo

Director Of Labor Relations And Compliance

The Paradies ShopsAtlanta, GA
POSITION DESCRIPTION POSITION TITLE: Director Labor Relations and Compliance EMPLOYMENT CLASSIFICATION: Exempt DEPARTMENT: Human Resources POSITION SUMMARY: The Director of Labor Relations and HR Compliance is responsible for leading and managing labor relations and employment compliance across our U.S. and Canadian operations. This role will be responsible for developing and executing labor strategies, ensuring compliance with employment laws and regulations, and serving as a trusted advisor to HR and business leaders. DUTIES AND RESPONSIBILITIES: Labor Relations Lead labor relations strategy across union and non-union environments in the U.S. and Canada. Assist in the negotiations of collective bargaining agreements (CBAs). Manage union relationships, grievances, arbitrations, and labor disputes. Provide guidance and training to HR and operational leaders on labor relations best practices. Monitor labor trends and legislative changes to proactively address potential impacts. HR Compliance Oversee compliance with federal, state/provincial, and local employment laws and regulations (e.g., FLSA, FMLA, ADA, OSHA, EEO, AODA, ESA). Develop and maintain HR policies, procedures, and employee handbooks for both countries. Partner with Legal, Risk, and HR teams to mitigate compliance risks and ensure consistent practices. Leadership & Strategy Collaborate with senior leadership to align labor and compliance strategies with business goals. Drive continuous improvement in labor and compliance processes, systems, and training. Serve as a subject matter expert and thought leader on labor and employment law. POSITION QUALIFICATIONS: Proven experience negotiating CBAs and managing union relationships in both the U.S. and Canada. Deep knowledge of U.S. and Canadian employment laws and regulatory environments. Excellent communication, project management, and analytical skills. Minimum Requirements: Legal Age: 18 Years Education or Equivalent Experience: Bachelor's degree in Human Resources, Business Administration, related field or related experience. Supervisory/Managerial Experience: 3 or more years Function Specific Experience: 10+ years of progressive HR experience with at least 5 years in labor relations and compliance leadership roles. Working Conditions: Describe the physical environment in which the job works, and any special physical qualifications required (safety hazards, visual/hearing acuity or unusual conditions). Work is performed in areas that are adequately lighted and ventilated. Physical Demands: Must be able to sit for extended periods of time Must be able to lift up to 15 lbs.

Posted 30+ days ago

Transdev logo

Director of Labor Relations

TransdevLombard, Illinois

$130,000 - $160,000 / year

Description About Transdev Transdev North America is the largest private-sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan, and taxi services. We manage over 200 transportation contracts for cities, transit authorities, and airports, delivering safe and sustainable mobility solutions. Our mission is to improve public transportation, enhance the quality of life, and combat global warming. Learn more at https://www.transdevna.com . About the Director of Labor Relations Role Transdev U.S. has an exciting opportunity for a seasoned and accomplished Director of Labor Relations. This position will be part of a team responsible for labor relations across the West Region.This is a fully remote position, but we require the successful candidate to reside in one of these States: Arizona, California, Nevada, Washington, or Oregon. As one of Transdev's chief negotiators, you will collaborate closely with operations, finance, HR, and other internal partners to secure labor harmony through ratified CBAs negotiated within company economic parameters. You will lead strategic planning, ensure timely implementation of contract provisions, and assist internal and outside counsel with NLRB and other regulatory matters. Transdev is proud to offer: Competitive compensation package of minimum $130,000 – maximum $160,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities Serve as a chief negotiator for labor agreements, ensuring alignment with company objectives and economic parameters. Collaborate with operations, HR, finance, legal, and communications to develop creative solutions that enhance labor relations and the work environment. Monitor labor relations issues and grievance trends; proactively develop strategies to address negative patterns. Maintain comprehensive knowledge of national and regional employment legislation, compensation, benefits, and work practices, and coach leaders on compliance and emerging trends. Develop and manage the annual labor relations operating plan. Work collaboratively with managers, HR leaders, and directors to develop labor relations best practices that foster healthy employee relationships. Assist internal and outside counsel to represent the Company in grievance and arbitration proceedings arising out of the collective bargaining relationship. Perform other duties as assigned. Qualifications Education: Bachelor’s degree in labor relations, Human Resources, or related field required. Experience: 7+ years of labor relations experience in a union environment. 5+ years of managerial experience. Skills & Knowledge: Thorough understanding of the National Labor Relations Act, progressive discipline, negotiation strategies, strike preparation, and labor contract economics. Deep familiarity with costing labor contracts and strike management. Strong knowledge of federal and state labor regulations and industry practices. Excellent negotiation, communication, and relationship-building skills. Highly organized and proficient in Microsoft Office Suite. Additional Requirements Ability to travel up to 50% within the region. Eligible to work in the U.S. without restrictions. Work Environment Primarily office-based with extended periods of sitting and computer work. Flexible schedule as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy.

Posted today

LifeMD logo

Supervisor, Patient Relations

LifeMDGreenville, NC
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are seeking a highly motivated, compassionate, and experienced Patient Relations Supervisor to lead our patient relations team and ensure an exceptional patient experience across our organization. This role is responsible for overseeing patient inquiries, concerns, and complaints while fostering. The ideal candidate is a proactive leader with excellent communication skills, strong knowledge of medical terminology, and a passion for patient advocacy and service excellence. Responsibilities Supervise and support the patient relations team to ensure timely, professional, and compassionate handling of patient inquiries and concerns Serve as an escalation point for complex patient complaints and ensure effective resolution Coordinate with clinical, administrative, and support departments to promote seamless patient experiences Monitor patient satisfaction trends and recommend process improvements Ensure accurate and confidential maintenance of patient records and documentation Provide guidance and support to medical staff regarding patient relations matters Train, coach, and evaluate team members to maintain high service standards Utilize CRM systems to track patient interactions, outcomes, and follow-ups Promote a culture of empathy, professionalism, and accountability within the team

Posted 3 weeks ago

Brink's Incorporated logo

VP Global Labor Relations

Brink's IncorporatedCoppell, TX
The Vice President, Global Labor Relations CoE is responsible for shaping and executing the company's global labor and employee relations strategy. This role will focus on building a proactive, principle-based framework that supports positive employee relations, fosters trust between employees and leaders, and ensures consistency across diverse markets. The leader will partner closely with the Legal function for regulatory expertise and compliance but will primarily serve as the strategic HR leader driving culture, capability, and leadership accountability in employee and labor relations. Key Responsibilities Strategy & Governance Develop and implement a global labor and employee relations strategy, aligned with the company's values, culture, and business objectives. Create standards, practices, and playbooks for labor and employee relations globally, allowing for regional adaptation. Define clear roles and accountabilities for leaders, HR Business Partners (HRBPs), and employee representatives in fostering positive employee relations. Stay informed on employment and labor trends globally and partner with Legal on compliance and regulatory matters. Advisory & Support Act as a trusted advisor to executives, regional HR leaders, and HRBPs on labor and employee relations matters, including employee engagement, workforce transitions, and interactions with works councils, unions, or employee forums. Guide leaders and HR teams on consistent, principle-based approaches to employee relations while escalating legal or compliance-sensitive issues to the Legal team. Establish global frameworks for handling escalated employee relations matters, ensuring consistency and alignment with company culture. Capability Building & Training Design and deliver training and capability-building programs for leaders and HRBPs on positive employee relations, issue identification, and effective leadership practices. Ensure leaders and HRBPs understand their responsibilities in building trust with employees and managing the employee relationship proactively. Build toolkits and resources that support leaders in fostering constructive dialogue and early intervention. Engagement & Positive Employee Relations Promote a culture of positive employee relations by embedding open communication, early intervention, and proactive engagement strategies. Partner with HR and business leaders to design engagement initiatives that strengthen organizational effectiveness and reduce employee relations risks. Ensure all labor relations activities align with the company's Purpose & Values. Metrics & Continuous Improvement Define and track KPIs to measure the effectiveness of global employee and labor relations programs. Use data, insights, and feedback to identify trends and hotspots, and drive continuous improvement. Share best practices across geographies to strengthen organizational learning. Qualifications Bachelor's degree in human resources or labor relations; advanced degree preferred. 12+ years of progressive HR or employee relations experience in a multinational environment, including leadership roles. Strong knowledge of global employee and labor relations practices; broad awareness of labor law topics without the need for legal expertise. Demonstrated ability to design and execute global strategies across multiple regions. Strong facilitation, training, and capability-building skills. Skilled in influencing and building trust with executives, HR, and employees. Exceptional communication, problem-solving, and conflict-resolution skills.

Posted 30+ days ago

U logo

Manager, Client Relations

Universal MusicNashville, Tennessee

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Director
Remote
Hybrid remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Capitol Christian Music Group is seeking a Manager, Client Relations, to support the Publishing Admin team. This hybrid role delivers best-in-class client support and communication to Capitol CMG’s songwriters and administrated clients to ensure maximum earning potential for all CCMG controlled copyrights. The Manager will handle all writers and catalog internal setups and external affiliations, and provide necessary documentation, to ensure proper establishment of CCMG rights and accurate data exchange. In addition, you will address and work to resolve all copyright ownership disputes and related issues that arise. Communicates with songwriters and administered clients to review and process all derivate work requests and other form agreements and ensures Publishing division is synergized with other CCMG and UMG divisions to accomplish objectives.

How you'll CREATE:

Communication with Clients

  • Communicate a proactive and cutting-edge message of diligence on a regular basis to our administered clients, writers and in presentations to potential writers and clients

  • Operate as primary contact for Creative Team, songwriters, and administered clients for all inquiries related to songwriter accounts

Internal Setups and External Affiliations

  • The creation of internal accounts and songwriter records to ensure accurate claims and royalty processing (PRS)

  • Manage the required agreement documentation with the PROs to ensure our writers and clients are properly affiliated and set-up to collect their royalties and are eligible for PRO related awards

  • Collaboration with the UMPG admin staff to keep our databases aligned (PRS to Vieira)

Dispute Resolution

  • Research and respond to general copyright questions from subpublishers and agents

  • Maintain good working relationships with key individuals and societies affecting copyright administration and provide as needed support and responses to inquiries

  • Review writer and administration agreements to provide documentation for disputes related to copyright ownership and manage resolution process 

Form Agreements

  • As needed, structure, draft and negotiate Letters of Direction, Derivative Work Agreements, and other form agreements impacting the ownership rights of our songwriters and administered clients.

  • Manage agreements from inception to full execution and distribute fully executed copies as necessary to ensure copyright ownership and royalty streams are intact.

Presentations and Proposals

  • Communicate a proactive and cutting-edge message of diligence on a regular basis to our key admin clients, key writers and in presentations to prospective writers.

  • Other Duties as assigned

Bring your VIBE:

  • 3-5 years of experience in contract review, client interaction or client services

  • Familiarity with Christian music industry preferred

  • Four-year college degree in music business studies, recording industry program. Relevant experience in contracts, copyright, and intellectual property are a plus

  • Experience with contract review and interpretation required

  • Recommended music business course work or internship experience

  • Proficient in Microsoft Office Suite

  • Highly organized and detail oriented

  • Strong ability to multi-task

  • Excellent verbal and written communication skills

  • Demonstrated ability to communicate with diplomacy

  • Strong ability to speak publicly and build trust in corporate presentations

  • Substantial knowledge of music publishing and/or intellectual properties

  • Substantial knowledge of copyright administration and royalties

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

  • Comprehensive medical, dental, and vision coverage

  • Including 100% coverage for out-patient in-network mental health services

  • Fertility coverage for eligible medical plan participants

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Synch & Licensing

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall