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Patient Relations Representative-logo
Patient Relations Representative
Gastro HealthFort Myers, FL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers. Schedule, confirm, and cancel office appointments as patients call in. Work on referrals and import demographics from patient portal. Pick up voicemail messages on a daily basis. Verify patients health plan benefits & obtain authorization, if needed. Assist patients with questions and/or concerns regarding procedures Request medical records from doctors and hospitals Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Other duties as assigned Minimum Requirements: A high school degree or GED is required for this position. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus. Dependability and Punctuality is Required Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm Medical terminology knowledge Preferred Bilingual (English/Spanish) preferred Sitting – 100% Computer (input patient info) Telephone usage (speaking with patient or referral Physician) We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more?   Click here  to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 3 weeks ago

Manager, Provider Relations-logo
Manager, Provider Relations
Sanford Health PlanSioux Falls, South Dakota
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Union Position: No Department Details Managing a high performing team, M-F daytime hours, no nights or weekends, Can be on-site or remote or hybrid. Summary The Manager of Provider Relations is responsible for overseeing and managing the Provider Relations department (hiring, training, coaching, counseling, educating, developing, disciplining, and terminating). Job Description Monitor staff performance thru annual performance appraisal, approving vacation, sick and holiday pay, and ensures compliance of staff with regards to annual education requirements. Effectively manages the overall operations of the department implementing efficiency practices and procedures. Meet with staff on a regular basis individually and as a team to enhance performance, promote teamwork and provide educational opportunities. Reviews existing office procedures and implements successful modifications and changes as appropriate. Demonstrates an ability to professionally assess a situation, consider alternatives, or seek assistance from appropriate personnel and choose proper course of action. Demonstrates proficiency in managing and organizing meetings, manage multiple priorities and projects. Supervise the department reports, provider directory, W9 process, provider nomination request, and daily workflow of the department. Maintains strict confidentiality of sensitive information. Liaison to provider contracting. Oversee annual contract updates are completed in Tapestry and in the Access Database. Qualifications Bachelor’s degree required with a concentration in a health care or related field. Must have three to five years of related experience required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Posted 5 days ago

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Customer Relations Representative - State Farm Agent Team Member
Randolph LoydRamsey, New Jersey
Responsive recruiter Replies within 24 hours Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Randolph Loyd - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $45,000.00 - $55,000.00 per year We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance. Our office is located in Ramsey, New Jersey. Our office is open Mon- Fri. 9- 5pm Sat. 9:30 -12:30 Evenings by appt . We currently have 5 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Golden Triangle Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 2 weeks ago

Entry Level Employee (Corporate Relations)-logo
Entry Level Employee (Corporate Relations)
CMTD SolutionsOklahoma City, Oklahoma
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Summary We are seeking a Corporate Negotiations specialist to join our team. In this position, you will curate long term relationships with business partners to ensure the most beneficial exchange of products or services for the company or it's clients. By learning and utilizing the techniques of considered marketing, sales and persuasion, you will have the opportunity to learn how to engage in corporate negotiations and create lasting relationships and sponsorships. If you are reliable, hard-working, willing to learn and energetic, we want to hear from you! Responsibilities Write grants to apply for funding from government, businesses and non-profit organizations Obtain corporate support via initiatives, donations, grants and sponsorships Answer client inquiries via phone and email and perform other administrative tasks Form relationships with business owners and decision makers Meet with clients to discuss and contract exchange of goods and/or services Communicate and perform in various hybrid working environments, including promotional events Generating physical or electronic reports daily or weekly to submit to management Using training and other resources to turn potential clients into customers Collaborating ro refine and personalize marketing, promotional, sales, and other pitches Attending conferences or trade shows to access development for growth as a marketing professional Updating client information in various information databases or documents Forecasting, handling and delivering funds raised in cash or money order form Attending developmental or strategic meetings daily or weekly Continuing to learn and grow by attending optional teaching and training seminars at the Company's cost Coordinating with your team and your manager on daily/weekly/monthly/yearly goals Managing a team of people Minimum Qualifications : Excellent Communication Skills Willingness to Learn Strong Work Ethic Commitment to Personal Success Self-Motivation High Energy/Enthusiasm Solution-Focused Career/Growth Oriented Preferred Qualifications Bachelor’s in Mass Communication, Marketing, Business Management, or Communication Studies Previous experience in sales, B2B marketing, or corporate relations Understanding of marketing techniques, concepts, and terminology Proficient in creative and technical writing skills Experience using non-profit resources like GrantHub, GrantStation, and CyberGrants FrontDoor Strong problem-solving skills and ability to work well in a fast-paced environment Experience leading small teams and groups Experience working independently Excellent time management/organization High-volume F2F communication experience Physical ability to remain standing and walking for extended periods Compensation: $30,000.00 - $36,000.00 per year CMTD Solutions is a full-service marketing company that specializes in using a broad diversity of marketing strategies like web design, advertising, social media marketing, promotional events and business-to-business communication to design and implement full-scale marketing campaigns for non-profits."

Posted 2 weeks ago

Customer Relations Representative-logo
Customer Relations Representative
NuvisionPompano Beach, Florida
Benefits: Incentives Company parties Flexible schedule Free uniforms Opportunity for advancement Training & development Here at Axiom Global Job Summary: As a Customer Relations Representative with NuVision Auto Glass, you’ll be the friendly face of our company. Your role will focus on educating clients about our services, gathering feedback, and helping them schedule auto glass repair or replacement at no cost to them (in most insurance-covered cases). This is a customer-first role with a focus on awareness, trust-building, and service scheduling. Key Responsibilities: Provide accurate and friendly information about NuVision’s auto glass repair/replacement services. Assess potential customer needs through brief conversations and customer satisfaction surveys. Help customers understand their insurance benefits and how NuVision can assist with no out-of-pocket costs in qualifying cases. Schedule appointments and collect basic contact/vehicle information for follow-up. Skills & Requirements: Strong communication and interpersonal skills. Self-motivated, with a friendly and approachable demeanor. Ability to walk door-to-door for extended periods. Reliable transportation and smartphone for scheduling/logging interactions. Prior customer service, canvassing, or marketing experience a plus—but not required. compensation: Base pay + commission for each completed appointment or successful claim. Performance bonuses available. Paid training included. Compensation: $800.00 - $1,200.00 per week

Posted 2 weeks ago

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Labor Relations Representative
Keolis AmericaBoston, Massachusetts
At Keolis Commuter Services (KCS) , we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit! Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community. We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here. At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families. Benefits Package Highlights: Generous Medical & Rx plan Dental & Vision Plan Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families. Fidelity 401K Program Flexible Spending Accounts Transit and Parking Reimbursement Benefits Employee Assistance Program Company Sponsored Life & Accidental Death and Dismemberment Benefits Education Assistance Short- & Long-term Disability Benefits Voluntary Benefits Plan options including Supplemental health plans for accidents, critical illness, hospital stays Pet, Home, Auto insurance Knowledge and Experience: Bachelor’s degree in business administration or a related field, or equivalent education, training, and experience. Proven labor relations experience, ideally in the railroad industry. Strong knowledge of labor relations functions, including disciplinary processes, grievances, negotiations, and training. Familiarity with the Railway Labor Act and related labor laws, with a commitment to staying current. Hands-on experience with collective bargaining agreements (CBAs). Proficient in labor relations functions, administrative duties, and employee relations. Skilled in Microsoft Office Suite. Skills: Exceptional organizational and time-management abilities. Excellent written and verbal communication skills, with strong interpersonal abilities. Critical thinking, problem-solving, and sound decision-making expertise. High ethical standards, reliability, and resilience in challenging work environments. Draft and manage Labor Relations-specific documents, including Notices of Investigation, Out-of-Service Letters, Rescheduling Letters, and Waivers. Provide leadership and training on Labor Relations policies and practices. Maintain and audit databases for discipline, grievance, and arbitration records to ensure accuracy and completeness. Monitor workplace conditions to ensure compliance with legal standards. Respond to record and document requests from stakeholders in a timely and accurate manner. Create reports and presentation materials as required for various stakeholders. Key Accountabilities: Lead investigations, interpret policies, analyze trends, and monitor regulatory changes in collaboration with stakeholders. Investigate and document union grievances and contractual issues, following established grievance procedures. Conduct disciplinary investigations, draft charge letters, negotiate settlements, and serve as a Charging Officer in hearings as needed. Collaborate with stakeholders and the Labor Relations team on policy development and review. Assist in the timely gathering, preparation, and maintenance of records/documents required in the administration of CBAs, including discipline, grievances, and arbitration processes. Support Massachusetts Commission Against Discrimination (MCAD) processes by preparing required records. Provide regular updates to Labor Relations managers regarding deadlines and meetings. Act as a liaison between field management and the Labor Relations team. Assist in developing and presenting Labor Relations training programs. Administrative Responsibilities: Maintain accurate employee records and documentation. Prepare and maintain meeting minutes and other administrative correspondence. Participate in performance evaluation processes. Complete additional administrative duties as assigned. Additional Statements: Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations on our people and the communities in which we operate. EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible. #INDHP #CB

Posted 30+ days ago

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Consultant-Employee Relations
20 Northeast Georgia Medical CenterOakwood, Georgia
Job Category: Human Resources Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Employee Relations Consultant (ERC) is as a member of the HR Business Partner (HRBP) Team with a primary responsibility of performing investigations of complaints alleging workplace discrimination, harassment, retaliation, workplace violence, and other violations of Northeast Georgia Health System’s (NGHS) workplace policies. In the absence of active formal investigations, the ERC engages in other day-to-day employee relations work, including but not limited to consulting with employees and management on workplace matters, workplace policy interpretations and conflict resolution. ERC is also responsible for the collection and analysis of data to identify issue trends and opportunities for proactive issue mitigation. Minimum Job Qualifications Licensure or other certifications: SHRM, HRCI, or ASHHRA Certification or ability to obtain within one (1) year of employment. Educational Requirements: Bachelors Degree. Minimum Experience: Three (3) to five (5) years in a Human Resources role with Employee/Labor Relations as a primary job function, or three (3) to five (5) years of investigative management experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Comprehensive understanding of federal and state labor law including EEOC, FMLA, and ADA Excellent interviewing skills Work well with employees at all levels of the organization Strong interpersonal, organizational, and critical thinking skills Ability to interface effectively with all levels of employees, managers and executives Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations Must be detail-oriented and organized, with excellent follow-through and analytical skills Proficiency using Microsoft Office software including Outlook, Word, Excel and PowerPoint Workday experience preferred Comfortable working in a matrix leadership environment Essential Tasks and Responsibilities Work in collaboration with HRBP to provide employee relations support within assigned NGHS work units. Conduct investigations in a thorough, impartial, ethical and professional manner to ensure factual response. Prepare investigative reports to summarize findings in a clear, concise, timely, accurate and efficient manner. Evaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public. Consult with employees and management on workplace matters, workplace policy interpretations and conflict resolution. Partner with HRBP and legal counsel to prepare for and when necessary attend mediations, arbitration or other court proceedings. Assist with the review and approval of appropriate disciplinary action against employees who violate rules and regulations. Collect and analyze data related to workplace issues and trends and generate monthly metrics and reports for management review, visibility and tracking purposes. Timely completion and submission of employer responses to Department of Labor for unemployment claims. Effectively interpret and assist in providing guidance to management related to FMLA and ADA implications related to leave extensions and reasonable accommodations. Assist with development of needs assessment process for training initiatives related to investigations, disciplinary action and policy interpretation. Facilitate employee relations training as needed. Assist with special projects and performs other duties as needed. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Heavy, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Posted 1 week ago

Vice President, Consumer Media Relations, Corp Brand-logo
Vice President, Consumer Media Relations, Corp Brand
Porter NovelliChicago, New York
Porter Novelli is a global communication company with offices across the US and internationally in London, Mexico City, and Toronto. In a shifting landscape of audience power, our global network of sharp minds leverages our world-class smart data as we decode change, navigate culture, and deepen authenticity to unlock value for our clients. We believe that our culture is the beating heart of Porter Novelli. We have cultivated a vibrant environment where individuals come together to form a dynamic and supportive community. We celebrate the unique perspectives and experiences that each team member brings to the table. The Role We’re looking for a bold, connected, earned media relations professional to lead breakthrough storytelling for our consumer, brand and corporate portfolio of clients. In this high-impact role, you’ll serve as the go-to media relations and pitching expert across our collaborative client teams—bringing a sharp news sense, top-tier reporter relationships, and an instinct for what drives headlines today. You’ll split your time leading earned media strategy and execution across one of the largest and most dynamic accounts at the agency, supporting multiple fast-paced workstreams for a Fortune 50 company. The remaining time will be dedicated to leading media relations efforts for a range of consumer, corporate, retail, tech, and purpose-driven brands—delivering smart strategy, compelling narratives, and high-impact media results. This role calls for a trusted counselor and creative thinker who moves at the speed of culture, understands what breaks through across traditional and emerging platforms – including broadcast, print/online, Substacks, podcasts, etc – and brings a deep understanding of business and consumer media landscapes. You’ll thrive here if you love turning business goals into bold media moments and elevating teams along the way. What You Will Be Doing Cultivate and maintain influential relationships—with both clients and media across consumer, lifestyle, tech and business verticals Serve as the lead media relations strategist across multiple workstreams, setting the earned media vision and delivering breakthrough coverage Develop compelling, culturally relevant narratives that ladder up to business goals and resonate across top-tier and emerging platforms Guide and support client media strategy, providing high-level counsel and real-time POVs that drive media traction and brand relevance Lead proactive and reactive newsjacking efforts to ensure clients are part of the cultural conversation and competitor narratives are countered with impact Manage fast-moving workstreams and juggle multiple campaigns simultaneously, ensuring each is rooted in creativity and media potential Mentor junior team members through thoughtful leadership Represent the agency’s media prowess in new business opportunities and cross-collab storytelling initiatives Regularly track and analyze coverage performance to inform future strategies and demonstrate ROI The Experience That Will Contribute To Your Success Natural curiosity and creativity—asks the right questions and brings fresh, unconventional ideas to the table Bias toward action with a strong sense of urgency—able to manage projects from strategy to execution while staying strategically agile Deep expertise in earned media, with the ability to influence it through integrated, cross-channel strategies A savvy newshound who understands media ecosystems—who’s writing what, why it matters, and how to shape narratives that land Comfortable navigating ambiguity and moving at the speed of culture—resourceful, adaptable, and quick to find clarity in fast-moving moments Financially and operationally sharp—confident managing budgets, staffing plans, and team resources efficiently Proven track record in executing high-impact media relations campaigns, particularly in consumer and tech Strong writing and storytelling skills with a strategic mindset and editorial eye A collaborative team leader who empowers others, contributes to a positive culture, and drives excellence Ideal for an Account Manager ready to step up, or a VP looking for a bold new mission The anticipated salary range for this position is $145,000 - $160,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. Benefits at Porter Novelli include a range of medical, dental, vision, 401(k) with company match and generous paid time off benefits are also available. Employees from diverse or underrepresented backgrounds are encouraged to apply. As an Omnicom company, Porter Novelli offers a robust suite of benefits for our employees: Medical & Prescription Dental Vision Flexible Spending Accounts 401k (with discretionary employer match) Employee Stock Purchase Plan Short-Term Disability, Long-Term Disability & Life Insurance Vacation, Sick & Personal Days 14.5 Paid Company Holidays Parental Leave Family Forming Benefits Wellness Benefit Hybrid Working Environment (2 days remote, 3 days in office) Porter Novelli is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, disabled veteran, veteran of the Vietnam era or other eligible veteran, age, marital status, veteran status, or physical or mental handicap unrelated in nature and extent to an individual's ability to perform a job or any other characteristic protected by the employment discrimination laws in any state or political subdivision in which Porter Novelli does business.

Posted 3 weeks ago

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Lead People Relations Specialist
ICForporatedReston, Virginia
We are seeking an experience d and strategic Lead People Relations Specialist to join our Corporate Business Services HR team . This role will serve as a key partner and advisor in managing complex employee relations matters, supporting senior leaders, and driving a culture of fairness, respect, and compliance. The ideal candidate will have a minimum of 8 years of experience in employee relations, investigations, and conflict resolution, with a strong track record of supporting executive level leaders and navigating sensitive workplace issues. This is a hybrid role based in Reston, VA, and requires regular in-office presence of at least two days per week. Key Responsibilities: Serve as the lead advisor on employee relations matters across the Corporate Business Services organization, providing expert consultation and support to senior leaders, managers, and employees. Conduct thorough, timely , and impartial internal investigations in response to employee concerns, complaints, or alleged policy violations. Interpret and apply HR policies, procedures, and employment laws to ensure consistency and mitigate risk. Provide coaching and guidance to managers on performance management, corrective action, workplace conflict, and employee engagement strategies. Analyze employee relations trends and develop proactive strategies with HRBPs and the broader People Relations Team to address root causes and enhance the employee experience. Manage the accommodation process in compliance with the Americans with Disabilities Act (ADA), including facilitating the interactive process and maintaining compliant documentation. Collaborate closely with HRBPs, the broader People Relations Team, Legal, Compliance, and other internal partners to ensure aligned and appropriate resolution of issues. Support involuntary terminations, reductions in force, and other sensitive employee transitions. Draft and review employee relations documentation (e.g. , warning s , separation letters, investigation summaries) for clarity, accuracy, and compliance. Contribute to policy development, training initiatives, and con tinuous improvement efforts. Maintain accurate documentation and case tracking within HR systems. Uphold confidentiality, ethics, and integrity in all interactions and case handling. Promote ICF’s core values and a culture of respect, integrity, and accountability. Performs other duties as assigned or deemed necessary. Basic Qualifications: 8+ years of progressive HR experience with a focus on employee relations, investigations, and conflict resolution. Demonstrated success advising and coaching senior level leaders , to include C Suite leaders, on complex and high-risk people matters. Strong understanding of federal and state employment laws and HR best practices. Experience working in a fast paced, and highly collaborative environment. Preferred Qualifications : Bachelor’s Degree in Human Resources , Business, or a related field; advanced degree or certification (e.g., SHRM-CP, PHR/SPHR) preferred. Experience supporting corporate functions such as Finance, Legal, and Human Resources . Proficiency in Workday or similar HRIS, as well as Microsoft Office Suite (Word, Excel, PowerPoint). Experience interpreting HR analytics and using data to inform decisions. Strong project management and training development skills. Professional Competencies: Exceptional judgment and discretion in handling sensitive employee matters. Excellent communication skills, both written and verbal, with the ability to influence at all levels. Strong collaboration skills and the ability to partner effectively across functions. Solutions oriented mindset with a level of integrity and professionalism. Ability to manage multiple priorities in a dynamic and deadline-driven environment. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $107,469.00 - $182,697.00 Reston, VA (VA30)

Posted 1 week ago

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Employee Relations Manager
Evergreen Alliance Golf Limited LP dba Arcis GolfDallas, Texas
Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Scope: The Employee Relations (ER) Manager is responsible for developing, implementing, and overseeing employee relations strategies, policies, and programs to ensure a positive, equitable, and compliant work environment for our diverse workforce across the United States. This role partners with HR leadership, managers, and employees to resolve complex employee relations issues, foster employee engagement, and minimize organizational risk. The ER Manager will lead investigations, ensure compliance with labor laws, and provide expert guidance on performance management, conflict resolution, and organizational change. Primary Responsibilities include, but are not limited to: Employee Relations Leadership: Serve as the subject matter expert on all employee relations matters, advising HR leaders, managers, and employees. Develop and implement proactive strategies to address workplace issues, improve engagement, and foster a positive culture. Oversee the company’s employee relations framework, ensuring alignment with organizational goals and values. Promote a culture of inclusivity, trust, and accountability through ongoing communication and education initiatives. Investigations and Conflict Resolution: Lead and conduct fair, thorough, and timely investigations into complex employee complaints, including allegations of harassment, discrimination, workplace misconduct, and policy violations. Partner with Legal, Compliance, and HR teams to assess risk and recommend appropriate actions based on findings. Guide managers on handling employee conflicts, ensuring consistent application of company policies and best practices. Policy and Compliance: Develop, interpret, and communicate employee relations policies and procedures, ensuring they are up-to-date and compliant with federal, state, and local employment laws. Monitor changes in employment laws and recommend updates to HR policies and training as necessary. Collaborate with HR and Legal teams to minimize legal risks related to matters of employee relations. Partner with Talent Development Director to educate managers on employee engagement relative to policy and compliance. Performance Management and Coaching: Partner with managers and HR teams to address performance issues, implement performance improvement plans (PIPs), and ensure clear, constructive feedback is provided to employees. Coach leaders on effective communication, conflict resolution, and employee development to build strong, trust-based relationships. Data and Reporting: Analyze employee relations trends and metrics to identify opportunities for process improvement, training, or policy adjustments. Prepare detailed reports on investigation outcomes, trends, and recommendations for leadership. Qualifications: Required: Seven (7) + years of progressive HR experience, with at least 3-5 years in a dedicated employee relations role. Demonstrated experience conducting complex investigations and managing sensitive employee relations issues. Strong knowledge of U.S. employment laws and regulations (e.g., ADA, FMLA, Title VII, FLSA, NLRA). Exceptional interpersonal, conflict resolution, and problem-solving skills. Proven ability to influence and coach leaders at all levels of the organization. Excellent written and verbal communication skills with the ability to maintain confidentiality. Experience working with exempt and non-exempt employees in a multi-state, remote environment is a plus. Proficiency in Workday, investigation tools, and Microsoft Office Suite. This role is based in DFW, in office and will require some travel, up to 35%. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Posted 2 days ago

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HR Employee Relations Consultant Sr. (Bilingual English/Spanish)
The Elevance Health CompaniesAtlanta, Georgia
Anticipated End Date: 2025-08-01 Position Title: HR Employee Relations Consultant Sr. (Bilingual English/Spanish) Job Description: HR Employee Relations Consultant Sr. (Bilingual English/Spanish) Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The HR Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Bilingual English/Spanish strongly preferred. HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws . * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: HRS > HR Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Employee Relations Partner-logo
Employee Relations Partner
UMass Memorial HealthWorcester, Massachusetts
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account . Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 8:00am - 5:00pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 6172 Human Resources Labor Relation This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Provides strategic and tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, performance management, disciplinary action and/or termination. Independently advises on interpretation of personnel policies, labor contracts and State/Federal employment laws and provides guidance to line management. Conducts investigations to ensure that employee issues are resolved in adherence to all company, local, state, and federal policies, procedures, and regulations. The duties and responsibilities stated are a general summary and not all inclusive. Major Responsibilities: % of Time Responsibility 20% Advise and coach managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations matters. 20% Conduct in-depth investigations regarding employee relations matters; including but not limited to: EEO, sexual harassment, hostility and violence in the workplace, domestic violence, impairment and drug diversion. 15% Advise clients and make recommendations regarding performance management, employee conduct, EEO/diversity, transfers, reduction in force terminations and disciplinary action. 10% Supports the grievance and arbitration process and maintains positive employee relations and labor-management relations. Prepares, interprets, processes, and educates around changes to collective bargaining agreements and contract negotiations. 10% Assist managers in the development and implementation of employee relations efforts designed to build trust and enhance employee engagement. 10% Advise on the FMLA, leave of absence and ADA compliance and administration in consultation with the Office of General Counsel, Workers Compensation department, the Leave of Absence Office, and Employee Health Services. 10% Actively participate on committees and initiatives representing both clients and human resources to ensure application of new legislation, the smooth roll-out of systems and organizational requirements, and to ensure comprehensive policy updates and implementation. 5% Participate in the grievance process, labor management meetings, arbitrations, MCAD claims, and all other legal proceedings as needed. n/a All other duties as assigned. Position Qualifications: License/Certification/Education: Required: Bachelor’s degree in Business Administration with concentration in Human Resources or an equivalent field. Experience/Skill: Required: Minimum of five years of relevant experience. Knowledge of human resources theory, principles and practices. Working knowledge of such disciplines as the recruitment function, training, compensation, employee relations, labor relations, and benefits administration. Good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills. Prior Employee Relations coaching/mentoring expertise, as well as a functional understanding of the organization. Proven problem solving, mediation and analysis experience. Must be self-directed and motivated. Ability to multi-task and manage time in a complex environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 day ago

Customer Relations Coordinator-logo
Customer Relations Coordinator
Kocourek SubaruWausau, Wisconsin
Customer Experience Coordinator As the initial point of contact for our guests when they call our stores, your role is crucial in providing a top-notch experience. You'll be in charge of scheduling service appointments to enhance retention in our service departments and addressing any other inquiries our guests may have. This position plays a vital role in driving traffic across all areas of our business. You'll need to excel in a structured, task-oriented environment, maintaining a positive, upbeat attitude while demonstrating exceptional organizational skills. Being goal-oriented and a team player is essential. PRIMARY RESPONSIBILITIES Ensure and boost service retention and revenue. Field all incoming calls for all nine Kocourek locations and direct guests to the appropriate department promptly. Aid guests in scheduling routine services. Reach out via call, email, or text to guests who haven't visited for service since their purchase. Complete all assigned Tekion service retention tasks by the end of each day. Send appointment reminders (via call, text, or email) to existing service guests. Monitor online chats and schedule service appointments based on guest requests. Amplify showroom traffic and support guests in connecting with the relevant sales team. Oversee online chats across all websites, ensuring timely follow-up with each guest. Manage Google My Business and website maintenance for the designated store. Monitor and respond to all GMB reviews. Address any social media reviews or comments. Regularly review the website for any discrepancies or inaccurate information. SECONDARY RESPONSIBILITIES Assist in event planning and contribute ideas for marketing/social media content (including TikTok, Facebook, Instagram, etc.). Assist in capturing videos and photos to complement social media posts. Perform other administrative duties as assigned, such as filing, scanning, and shredding. HOURS: Monday - Saturday, up to 40 hours per week. Shifts may range from 9:30-6 and 10:30-7, with evening and Saturday shifts on a rotational basis. Saturday hours conclude at 4 pm. Wage for this position ranges from $15.50-$16.50/hour. ATTIRE: Business Casual PHYSICAL DEMANDS: None WORK ENVIRONMENT: Typical non-smoking office environment. Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.

Posted 1 day ago

Customer Relations Specialist-logo
Customer Relations Specialist
BrandSourceDayton, Ohio
Benefits: Dental insurance Employee discounts Health insurance Vision insurance Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular Compensation: $14.00 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 1 week ago

Customer Relations Representative - State Farm Agent Team Member-logo
Customer Relations Representative - State Farm Agent Team Member
Andy BurrisCartersville, Georgia
Responsive recruiter Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation: $40,000.00 - $55,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 week ago

O
Administrative Assistant, Community Relations
Occidental PetroleumHouston, Texas
Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions. We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information. Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business. We are looking for an experienced and motivated individual to fill the position of Community Relations Administrative Assistant within the Community Relations & Employee Engagement department. The Community Relations Administrative Assistant is responsible for assisting the Community Relations & Employee Engagement team with the day-to-day operations. This position will work in coordination on other projects as assigned by the Director, Community Relations & Employee Engagement and will be based in Houston, Texas . Essential Job Duties: Responsibilities include performing various tasks in administrative support. These tasks may include, but are not limited to: Provide day-to-day administrative support to the director and broader team, Assist with office supply ordering, document formatting, and task coordination and act as a liaison between the director’s office and other departments. Maintain and update department files and records (digital and/or physical). Ensure proper documentation and filing systems are in place and compliant with retention policies. Support administrative functions related to the budget process, track expenditures and assist with reconciliation, help prepare financial documents and reports for entire team. Maintain the calendar for the department director. Ensure meeting logistics are arranged (e.g., rooms, virtual links, materials). Schedule and coordinate team meetings and departmental volunteer events. Answer, screen, and route emails from the team inbox and respond to or escalate inquiries as appropriate. For the management team, arrange travel accommodations including flights, lodging, transportation, and itineraries. Prepare and submit expense reports for the director and/or department Coordinate and facilitate the approval process for domestic charitable contribution requests tied to the company’s community investments. Support the entire team by submitting requests on their behalf, tracking progress, and ensuring all stakeholders remain informed throughout the process. Responsibilities include collecting and organizing required documentation such as W-9 forms, pledge forms, contracts, sponsorship benefits, and branding/marketing assets. Maintain accurate records and ensure all materials are properly filed for compliance and reporting purposes. Prepare check requests and code invoices for the department’s sponsorship agreements, events and external vendors through the appropriate approval levels and submit for payment to Accounts Payable. Responsible for tracking departmental costs and domestic budget, includes identifying anomalies and re-coding as appropriate, working closely with Accounting and Internal Audit. Responsible for the administration of the company’s domestic matching gift and volunteer activities, ensuring all requests adhere to established guidelines and criteria; includes verifying eligibility and processing. Serve as point of contact for new hires on team, providing supporting throughout the onboarding process and ensuring administrative tasks are properly executed. Coordinate and manage volunteer t-shirt and other promotional items. Record, track, and maintain all financial transactions for the department and all charitable contribution payments for the company. Coordinate weekly team updates for senior management. Manage and maintain departmental book (processes, procedures, etc.). Coordinate scheduling/arrangements for team meetings and team celebrations. Assist with the fulfillment of community partner gala tables, includes coordinating guest invitations, maintaining guest and RSVP lists, and general communication. Support the planning and coordination of events, programs, and/or projects to ensure departmental goals are completed on time, and with optimum quality. Support the maintenance of the internal Community Relations website. Monitor the Community Relations inbox and respond to internal and external inquiries within a timely manner. Maintain team calendar and community partner contact and benefits lists. Provide general administrative support such as organizing, filing, ordering supplies, mail handling, and maintaining departmental records. Other duties as assigned. Requirements: 5+ years of experience with administrative tasks, supporting director-level in a similar working environment. 5+ years of experience managing and tracking a departmental budget; budget planning and analysis required; background in accounting is a plus. 3+ years or more of relevant community, public relations, or corporate affairs experience is preferred. A minimum of 5+ years working effectively in high-pressure situations while managing multiple tasks and handling confidential and sensitive information (such as financial and employee data) with tact, diplomacy and sensitivity. Advanced written, organizational, multitasking and oral communication skills; knowledge of AP style preferred. Must be highly organized and detail-oriented. Ability to manage conflicting priorities and exhibit flexibility when work assignments or priorities change. Must be process-driven and have the ability to work in a fast-paced environment with initiative, drive for results, and anticipate needs. Must be adept at calendar management and juggling meetings when conflicting priorities arise. Strong interpersonal skills; comfortable interacting and collaborating with employees and leaders at all levels of the organization. Strong recordkeeping ability. Ability to prepare correspondence and documents with a high-level of accuracy and attention to detail. Demonstrated expert level of proficiency in Microsoft office products (Outlook, Word, PowerPoint, Excel); PivotTable experience preferred; Power BI experience is a plus. Associates degree is a requirement; Bachelor’s degree is a plus. Oil and gas industry experience is highly preferred. Ability to work overtime as needed. Recruitment Fraud It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: • Ask you to pay for applications, interviews, meetings, processing, training or for any other fees • Use recruiting or placement agencies that charge candidates an advance fee of any kind or • Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Posted 30+ days ago

RBC Bank Regulatory Relations Associate Director-logo
RBC Bank Regulatory Relations Associate Director
Royal Bank of CanadaRaleigh, North Carolina
Job Summary Job Description WHAT IS THE OPPORTUNITY? Regulatory Relations (“RBC RR”) is RBC’s primary point of contact and coordination for domestic and foreign regulators in the United States. Working together as a collaborative team operating across RBC’s consolidated U.S. operations (“CUSO”), RBC RR provides support and advice in relation to regulatory exams, inquiries, investigations, and oversees the ongoing monitoring, reporting, and escalation of key regulatory matters. As a member of RBC RR, the incumbent will be RBC Bank’s primary point of contact for Office of the Comptroller of the Currency (“OCC”), and other regulators as relevant. As needed, the incumbent will lead and/or participate in regulatory engagements with other RBC businesses. WHAT WILL YOU DO? Maintain Regulatory Relationships: Exam Management & Continuous Monitoring Activities Provide timely and proactive guidance to RBC Bank Board Members, Executives and management to effectively maintain healthy regulatory relationships in conformance with all applicable laws, regulations, and policies. Provide exam management facilitation and advice to RBC Bank Executives and management, including preparation for meetings and regulatory requests and updates. Work closely with relevant subject matter experts and stakeholders across CUSO responsible for drafting and preparing responses to regulatory requests and exams. Facilitate and summarize exam findings and perspectives, and provides notification and escalation as to RBC Bank Board of Directors, Executives and management as appropriate. Coordinate the uploading of Board Materials, management reports and other ongoing supervisory materials to regulators. Maintain thorough knowledge of banking regulations, bank operations and procedures, risk management controls, and other internal control objectives and practices, relevant to RBC Bank’s prudential regulators. Internal Reporting Assist in summarizing and prepare reporting that communicates RBCB exam activity and issues for RBC’s Regulatory Action Committee. Prepare internal reports for RBC Bank Management and Board of Directors, and promote information sharing of existing and new material regulatory issues. Manage and track regulatory risk through regular (e.g., monthly/quarterly) metrics detailing regulatory themes and trends in exams, inquiries, and continuous monitoring. Issues Management Lead discussions on RBC Bank’s regulatory issues, including the development of thematic observations, conclusions and recommendations related to regulatory issues; and Oversee the timeliness and accuracy of responses to regulators, including data requests and responses to exam findings (such as Matters Requiring Attention, etc.). Additional Responsibilities As required, create and maintain department documentation, including manuals, training materials, and communications; and Along with others, oversee and maintain the safeguarding of Confidential Supervisory Information. WHAT DO YOU NEED TO SUCCEED? Extensive and comprehensive regulatory knowledge and expertise (5+ year minimum) Excellent judgment and analytical skills. Excellent written and oral communication skills, and must be comfortable meeting with regulators, Board members and RBC Bank Executives on a regular frequency. Effective organization skills, including the ability to prioritize between tasks and deadlines. Ability to effectively analyze risk to the organization of potential issues discovered. Ability to interact with regulators and in team setting. Attention to detail and accuracy are essential. Strong Office (PowerPoint, Outlook, Excel) skills. In-depth knowledge of FRB and OCC, rules, regulations and examination practices strongly preferred. Undergraduate degree, Master’s/JD degree preferred, but not required. Former work experience at a bank regulator and/or in a regulatory liaison function preferred, but not required. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work The good-faith expected salary range for the above position is $85,000 - $150,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: · Drives RBC’s high performance culture · Enables collective achievement of our strategic goals · Generates sustainable shareholder returns and above market shareholder value #LI-POST Job Skills Bank Regulations, Critical Thinking, Data Gathering Analysis, Decision Making, Exam Management, Financial Regulation, Industry Knowledge, Internal Reporting, Interpersonal Relationship Management, Proactive Approach, Regulatory Issues, Regulatory Risk, Risk Management, Strategic Thinking Additional Job Details Address: 8081 ARCO CORPORATE DRIVE:RALEIGH City: Raleigh Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-01 Application Deadline: 2025-07-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

Posted 6 days ago

Q
Corporate Director Labor Relations
Quorum Health CorporateBrentwood, Tennessee
Corporate Director Labor Relations QHC Corporate Office - Brentwood Tennessee Frequent Travel Required - Approximately 60% - Primarily to Oregon and Occasionally California and Kentucky We are looking for a dynamic leader that is seeking an opportunity to utilize their experience and skills in a range of activities in developing strategic initiatives, leading negotiations and guiding day to day activities with our leadership and human resource departments. We are looking for a professional that is wanting to make a difference in an organization by influencing through collaboration and expertise. The successful candidate will live in the Nashville, Tennessee area and be able to travel frequently to QHC hospitals in Oregon, California and Kentucky to support labor relations activities. This position be the first point of contact for labor relations including Quorum Health facilities located Oregon, California and Kentucky. Travel is estimated at 60% and most frequently to Oregon. This position provides leadership and guidance on labor relations activities in the day-to-day administration of collective bargaining agreements and labor management strategies to human resources and local management. Through developing influential relationships with facility leadership and labor union representatives, this position will seek the best resolutions for all parties under the guidance of the labor strategic priorities. Duties and Responsibilities: Provides guidance to hospital executive leadership to achieve their business goals, advise, and counsel on collective bargaining agreements, discipline-related matters, and provide guidance on potential workplace changes that may impact union-represented employees. Develops long term labor strategies to achieve and protect business objectives. Responsible for management of grievances and resolutions of union activities in collaboration with human resources in all union activities and ensure the best possible outcomes for the company and its employees. Builds and maintains collaborative relationships with labor unions serving as a liaison to foster effective labor management relations. Serves as the chief negotiator for contract negotiations. Develops and leads continuous improvements to the overall approach in processes, data requirements, and project planning for successful contract negotiations. Develop and implementation of labor-related communications and training programs for leaders, including content and delivery to avoid third-party representation. Leads miscellaneous projects for labor relations for the organization as needed. Ability to travel as needed to support labor relations initiatives, projects and negotiations approximately 20% based on contract negotiations schedules. Qualifications: 7+ years of experience as a leader of union labor relations. 5+ years of demonstrated successful experience as Chief Negotiator/First Chair in union contract negotiations required. Requires thorough knowledge of applicable contract language and the intent, meaning, and application of past practices and precedents. Experience in a healthcare setting preferred. Extensive knowledge of labor relations practices and legal requirements. Ability to work in a high-pressure environment where decisions may have a significant impact on the operations and finances of the Company Demonstrated leadership, organizational, and management skills, and the ability to prioritize multiple projects required. Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or related field required. This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR #EXP

Posted 30+ days ago

Senior Analyst, Investor Relations-logo
Senior Analyst, Investor Relations
LPL Financial ServicesNew York, NY
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial. Job overview: LPL Financial is seeking a strong candidate to join the Investor Relations (IR) team. Under the guidance of the Head of IR, the team focuses on building investor understanding and confidence in the company's strategy and financial results, ultimately shaping the perception of the firm. The Senior Analyst on the IR team will collaborate with teams across the firm to support the development and execution of our communication with investors and other external stakeholders. The role requires the performance of detailed analysis on the firm's results, comparisons to peers, as well as synthesizing expectations of sell-side analysts. In addition, you will have the opportunity to interact with senior management, to share insights gathered from the IR team's relationships with external constituents. We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. Roles & Responsibilities: Assist in the development of communications, presentations, reports, and supporting content for quarterly earnings, investor conferences, and other investor events. Stay up to date on industry news and trends, competitive performance, and other market news relevant to investors and stock performance Collect, analyze, and synthesize insights from competitive reports. Communicate these insights to senior management on a timely basis Review and analyze sellside research and models, to understand analyst perceptions of the firm and performance expectations, and efficiently communicate insights to senior management Collaborate with teams across the firm on recurring deliverables as well as bespoke projects Build strong relationships with both internal and external partners What are we looking for? We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: Bachelor's degree required 3+ years of experience in finance, investment banking, equity research, investor relations or consulting a plus Core Competencies: Strong communication, analytical, collaboration, and writing skills Self-motivated with strong work ethic and team-orientation Highly organized with exceptional attention to detail and follow-through Ability to manage and prioritize across multiple projects and adapt in real-time Strong proficiency in Word, Excel, and PowerPoint Preferences: Experience in financial modeling, analytical/quantitative work, corporate finance and accounting Pay Range: $74,700-$124,500/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 3 days ago

Y
Capital Formation & Investor Relations
YumaStamford, Connecticut
Join Us in Shaping the Future of Decentralized Intelligence At Yuma, we are on a mission to drive positive economic and societal change by revolutionizing the way the world connects through decentralized intelligence. Yuma exists to champion development on Bittensor, an ecosystem that empowers brilliant minds and democratizes access to advanced computing and intelligence. Together we are cultivating a space where innovation thrives, ideas are rewarded, and cutting-edge technology becomes accessible to everyone. As a proud subsidiary of DCG , a global investor, builder, and incubator, we have the backing and resources to empower the next generation of visionaries. Our role is clear: to support and nurture transformative teams at the critical early stages of development. By removing barriers and providing the tools needed to succeed, we’re ensuring that the AI revolution is not just for a select few but for the visionaries shaping our shared future. About the Role This is a high-impact opportunity to build an investment fund alongside our CEO, Barry Silbert and the talented Yuma team. The role blends capital raising, investor communications, onboarding, and relationship management. You’ll play a key role in standing up the business, closing capital commitments from LPs, and delivering an exceptional investor experience—from first conversation through ongoing engagement. Key Responsibilities: Investor Relations & Fundraising Support: Partner with Yuma’s CEO and senior leadership to support capital raising across HNWIs, family offices, and institutional allocators Develop and manage investor outreach pipelines; track deal flow, meetings, and follow-ups in coordination with the team Create and maintain compelling investor materials: pitch decks, factsheets, talking points, and onboarding guides Represent Yuma’s fund offering in a thoughtful, credible, and professional manner to prospective LPs Client Onboarding & Investor Experience Serve as the primary point of contact for onboarding new investors, ensuring a smooth and responsive experience Coordinate across internal teams and legal counsel to manage the investor subscription process, including fund documentation, KYC/AML compliance, and account setup Help investors understand operational processes, such as capital calls, token custody etc. Ongoing Relationship Management Build long-term relationships with LPs and serve as a trusted advisor and first point of contact for questions or concerns Deliver regular investor reporting in partnership with the investment and operations teams, including performance summaries, market commentary, and fund updates Support ad hoc investor inquiries and help maintain a high level of service and responsiveness Investor Communications & Events Assist with planning and execution of investor calls, webinars, and roadshows Support the creation of quarterly reports, newsletters, and investor letters Collect and synthesize investor feedback to inform product and messaging strategy Required Qualifications 5 years of experience in investor relations, client success, capital raising, or investment operations at a fund, financial institution, or crypto/fintech startup Familiarity with the asset management lifecycle and investor onboarding processes Experience managing or supporting HNW, family office, or institutional investor relationships Outstanding written and verbal communication skills Strong attention to detail and the ability to manage multiple priorities with grace Highly organized and proactive with strong interpersonal skills A confident communicator—both in writing and in person—with the ability to tailor messaging to sophisticated investors Equally comfortable working independently and collaborating cross-functionally Excited about working in an early-stage, high-growth environment with exposure to crypto, asset management, and emerging technology Preferred Qualifications Knowledge of or strong interest in crypto, Web3, or decentralized finance Prior experience with fund subscription documents and KYC/AML processes Understanding of custody, staking, or token-based asset management WHAT WE OFFER: An opportunity to thrive in a dynamic, cutting-edge environment at a rapidly scaling company led by experienced industry leaders An innovative learning environment where you can immerse yourself in the latest technologies, contribute to building a transformative new industry, and make a meaningful impact.Competitive base salary, bonus and incentive compensation Unlimited PTO / Flexible time off - work with your leader to take time off when you need it Professional development budget with flexibility for personal and professional growth Outstanding health insurance for employee, partner and dependents Life insurance, short-term & long-term disability coverage 401K plan with company contribution Flexible spending programs for medical and dependent care Paid parental leave ABOUT YUMA: At Yuma, our mission is to create positive economic and societal change by connecting transformative ideas to decentralized intelligence. Yuma exists to support and encourage development on Bittensor – an ecosystem that rewards our brightest minds and opens access to advanced computing and intelligence. We support promising teams at critical early stages of development, enabling world changing innovations to get off the ground and ensuring the AI revolution is accessible to the next generation of visionaries shaping our world. Yuma is a subsidiary of DCG , a global investor, builder and incubator. Yuma is an Equal Opportunity Employer and embraces diversity. We do not tolerate discrimination or harassment based on race, color, religion, marital status, gender (including pregnancy, childbirth or related medical conditions), gender identity, sexual orientation, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit-based factors protected under federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Disclaimer The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posted 2 days ago

Gastro Health logo
Patient Relations Representative
Gastro HealthFort Myers, FL

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Job Description

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidly growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
  • Schedule, confirm, and cancel office appointments as patients call in.
  • Work on referrals and import demographics from patient portal.
  • Pick up voicemail messages on a daily basis.
  • Verify patients health plan benefits & obtain authorization, if needed.
  • Assist patients with questions and/or concerns regarding procedures
  • Request medical records from doctors and hospitals
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Other duties as assigned

Minimum Requirements:

    • A high school degree or GED is required for this position.
    • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
    • Dependability and Punctuality is Required
    • Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
    • Medical terminology knowledge Preferred
    • Bilingual (English/Spanish) preferred
    • Sitting – 100%
    • Computer (input patient info)
    • Telephone usage (speaking with patient or referral Physician)

    We offer a comprehensive benefits package to our eligible employees:

    • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
    • Discretionary profit-sharing contributions of up to 4%
    • Health insurance
    • Employer contributions to HSAs and HRAs
    • Dental insurance
    • Vision insurance
    • Flexible spending accounts
    • Voluntary life insurance
    • Voluntary disability insurance
    • Accident insurance
    • Hospital indemnity insurance
    • Critical illness insurance
    • Identity theft insurance
    • Legal insurance
    • Pet insurance
    • Paid time off
    • Discounts at local fitness clubs
    • Discounts at AT&T

    Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

    Interested in learning more?  Click here to learn more about the location.

    Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

    Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

    We thank you for your interest in joining our growing Gastro Health team!

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