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Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeWest Des Moines, IA
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Producer Relations Administrator-logo
Producer Relations Administrator
Cambia HealthPocatello, ID
Producer Relations Administrator I Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Producer Relations Administrators are living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, Producer Relations Administrators are responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of making our members' health journeys easier. Do you have a passion for serving others and learning new things? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: The Producer Relations Administrator I would have a Bachelor's degree in business or related field preferred and 4 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc. Producer Disability & Life license is preferred. Skills and Attributes: Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers. Strong organizational and time management skills with the ability to manage workload independently. Ability to think critically and make decisions within individual role and responsibility. General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems. Strong verbal, written and interpersonal communication and customer service skills. Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy. Knowledge of corporate and state policy regarding appointment of insurance producers, preferred. What You Will Do at Cambia: Responsible for responding to agent questions and optimizing the agent experience to drive increased sales of Medicare products. Serve as an ambassador for internal teams and improve operational efficiencies. Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications. Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities. Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment. Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commission-related issues and coordinates commission payments with Sales. Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments. Contributes and reviews content for internal and external producer related communications for Cambia wide distribution. Represent the sales department on project teams, coordinate special meetings and perform research and analysis to contribute to the overall success of sales and sales operations department objectives. Audits and processes appointment requests, state appointment forms, and producer contract materials, including producer licenses and proof of Errors and Omissions insurance. Works with the State Department of Insurance on audits of producer information and compliance with State regulatory requirements. Complies with regulatory requirements and security efforts as related to position. Maintain policies and desk procedures as necessary partnering with downstream departments to consistently drive efficiency and optimal service levels. Assist producers with licensing within Producer Center and resolves system issues. Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines The expected hiring range for a Producer Relations Administrator I is $24.00 - $31.90/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50/hour. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Executive Assistant, Investor Relations-logo
Executive Assistant, Investor Relations
Bain Capital Public Equity, L.P.Boston, MA
BAIN CAPITAL OVERVIEW With approximately $185 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit: Bain Capital POSITION OVERVIEW Provide high-level administrative support to our Investor Relations department - This individual must have a positive, enthusiastic, welcoming demeanor and a comprehensive knowledge of the day-to-day responsibilities of the IR team. The ideal candidate will possess outstanding client relationship skills, excellent organizational skills, a strong attention to detail and an ability to manage multiple priorities and deadlines. This candidate will be a self-starter and someone who functions well in a team-oriented and fast-paced environment. Experience working in the finance industry a plus. KEY RESPONSIBILITIES Provide general administrative support, including, but not limited to: manage complex calendars, arrange travel, process expense reports, answer phones and provide occasional personal support Serve as initial contact on behalf of Investor Relations, interfacing with Senior Management and investors Coordinate with EAs throughout the firm to arrange internal and external meetings Generate meeting preparation materials utilizing Preqin and Salesforce.com as well as ensure marketing materials are available for the meeting Assist IR team members with ad hoc reporting utilizing Salesforce.com client data Collaborate on event planning for Annual Meetings and in-office Diligence Days Provide additional capacity to Investor Services team during peak periods Provide back-up coverage for other Executive Assistants on the IR team REQUIRED QUALIFICATIONS Unimpeachable judgment and discretion in handling confidential information Positive and professional attitude High energy level Confident communicator with excellent interpersonal skills Great attention to detail and extremely organized with a strong sense of urgency Self-directed, independent, and proactive work ethic; dedicated team player with a strong sense of ownership and follow through skills Ability to juggle multiple tasks from a number of individuals and know how to prioritize these tasks "Can-do" attitude & a desire to learn new things Punctual, have flexibility to work beyond official business hours as needed Microsoft Office skills (Outlook, Word, PowerPoint, and Excel) Experience with Salesforce.com or other CRM software a plus Thrive in fast-paced and dynamic environment 3+ years of administrative support in a corporate environment & financial services experience is highly preferred Bachelor's Degree required Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Posted 6 days ago

Senior Account Executive/Account Supervisor - Investor Relations-logo
Senior Account Executive/Account Supervisor - Investor Relations
Finn PartnersNew York, NY
Join the agency voted "Best Place to Work" year after year because of our values-based culture and commitment to employees. This role enables you to help the most innovative healthcare companies build value for shareholders and patients. FINN Partners seeks curious and ambitious candidates for an Account Supervisor role for our Healthcare Investor Relations team. Qualified candidates for this position will have 3+ years of prior investor relations or financial communications work history. Experience in the health, biotech, healthcare services and med-tech fields a huge plus. You will be part of a Health Practice of 260 experts around the world offering clients investor relations, public relations, and marketing programs to help them achieve their business goals and navigate the health ecosystem. There are ample opportunities for professional development and daily interactions with other members of the 1400-strong FINN community. Strong preference is for qualified candidates in the New York metro area. However, we will also welcome remote qualified public relations candidates in the US. Responsibilities: Supporting quarterly reporting process including calendar management, financial results release development, script development for CEO and CFO, and Q&A/Key Messages preparation Drafting/editing client news releases, investor presentations, shareholder letters and other related documents Maintaining strong understanding of client business and strategy, economic models, financial results, industry trends, and operational developments Monitoring sell-side research, industry conferences, competitor developments, and trading activity Providing regular insights and analysis to senior executives on investor/analyst feedback, valuation, disclosure, guidance, and competitive developments. Executing events and manage logistics for non-deal roadshows, virtual events and conferences Maintaining strong understanding of client business and strategy, economic models, financial results, industry trends, and operational developments Developing and managing relationships with current key analysts and institutional investors; building new relationships with potential analysts and institutional investors Interacting with investors and analysts to build awareness of clients, address questions, and arrange meetings/calls with client management teams. Creating pitches to incorporate corporate messages and conducting proactive outreach to coordinate meetings for clients with key stakeholders Developing investor and analyst target lists. Marketing clients to the financial community and scheduling meetings during the annual JP Morgan Healthcare Conference Managing client IR calendars. Reviewing client websites and recommending enhancements and updates. Building investor and analyst target lists Providing general administrative support to accounts including calendar management, investor database development, monthly report preparation and weekly meeting agendas Qualifications: At least 3 years' experience in Investor Relations either in corporate or agency capacity, focusing on healthcare, or biotech or MedTech industry. Proficiency in Excel, Outlook, PowerPoint, Ipreo, and IR Insight Ability to present in front of management teams with confidence and persuasion. Strong verbal & written communication skills Detail oriented teammate who is able to prioritize in a fast paced, constantly changing environment to ensure efficient execution Excellent organizational and computer skills Bachelor's Degree; Finance degree or MBA preferred Experience managing teams and/or direct reports Experience using all Microsoft Office products Anticipated Salary: $70,000 to 95,000 - commensurate with experience and depending upon workplace. #LI-AB1

Posted 30+ days ago

Veterinary Relations Manager-logo
Veterinary Relations Manager
Thrive Pet HealthcareCulver City, CA
ACCESS Specialty Animal Hospital is seeking a Veterinary Relations Manager to join our team! The Veterinary Relations Manager [VRM] serves as a liaison between the practice and referring veterinarians within the market and surrounding areas. This role will support 3 ACCESS locations including San Fernando Valley, Los Angeles, and South Bay. The VRM will be a key strategic, operations, and communications representative to support the growth of referral practices and our specialty service lines. The VRM will possess and utilize a keen knowledge of local opportunities and challenges and be able to strategically navigate referral veterinarian and team relationships. This role manages the referral and reputation continuum for all specialty departments of the hospital. In addition, they are responsible for multi-modal local marketing for the entire practice including other assigned service lines, hospitals, or strategic focus areas. The VRM collaborates with other employees in the practice and ensures efficient processes as they pertain to referrals. Responsibilities: Leading with Your Head Understanding business, solving problems, and making decisions through inclusive contributions of others Help Develop a 'Professional Promise' that will guide all referral veterinarian and client decisions. Develop a call routing schedule for the purpose of engaging our top referring practices and veterinarians, and prospecting our next generation of top tier referring practices. Work alongside hospital leadership and specialists to schedule routine ride-along visits with Thrive Specialists to referring hospitals to facilitate referral growth. Plan and execute referring hospital visits 4 days per week, with a goal of approximately 30 practice visits per week. Utilize PMS and/or CRM software to document and track weekly interaction with referring vets, including call notes and reach/frequency targets for each referring veterinarian practice. Meet new business volume goals/targets in year over year referral business growth. Act as administrator for the rVetLink and/or records sharing system for each practice. Actively monitor specialty doctor schedules to improve appointment fill rates through coordination with practice staff. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Report case volumes, outreach calls, referral tracking, referral revenue and procedure counts to practice leadership monthly. Ensure that referral hospital complaints are shared directly with hospital leadership to address immediately. Plan and organize CE events to be hosted in different venues, including hotel meeting space, restaurant meeting space, customer sites, and Thrive Specialty practice. Work with our Medical team to secure RACE or state board CE credit for medical education events Plan and organize attendance in community events, local VMA meetings, and newsletters. Complete all assigned tasks in a timely manner. Leading with Your Heart Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively Demonstrate excellent customer service and EQ when speaking to clients, veterinarians, and all members of the referring practice team. Assure Practice and Thrive brand/message is meeting strategic objectives outlined in the Thrive Plan, including ongoing communication to all staff with highlights of visits. Leading With Your Hands The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results. Work closely with the CSR department, schedulers, specialty coordinators, Specialist DVM's and technicians, keeping an open dialogue and direct communication. Works with all practice departments collaboratively to acquire extensive knowledge of clinical services and articulate in an engaging manner to represent practice and thrive. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Key Qualifications: Has an extensive knowledge of the hospital, doctors, processes, and policies. Upholds Thrive core values and standards. Must always maintain a clean and professional appearance. This position requires 80% field facing travel and the ability to keep a flexible schedule, potential to work overtime, work weekends and/or travel. Must have reliable transportation. Able to accept and manage critical feedback. Capable of leading, managing, influencing, and coaching staff at all levels regarding marketing best practices and marketing initiatives and support. Excellent interpersonal communication skills. Excellent time management and self-management skills Holds and practices a "do the right thing" mentality. Sales experience is preferred. 3+ years in Veterinary industry experience preferred. 5+ years in Marketing experience preferred. Job Salary:$68k per year Benefits: Competitive pay Medical/Dental/Vision offerings 401K with employer match Career growth & advancement with a growing company ecosystem Employer paid life insurance Employer paid 8 weeks of parental leave Employer paid purr-rental leave (adoption of pet) Employer paid assistance programs to aid in mental wellbeing A drama free working culture And so much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Posted 30+ days ago

Senior Analyst Relations Manager-logo
Senior Analyst Relations Manager
Anaplan Inc.San Ramon, CA
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! We are looking for a self-motivated Senior Analyst Relations (AR) Manager - preferably based in the SF Bay Area- to support and execute Anaplan's AR strategy, ensuring consistent positioning and messaging across various touchpoints. Reporting to the Senior Director of Brand, Analyst, and Public Relations, the Sr. AR Manager will act as a central figure in stewarding and amplifying Anaplan's brand and product reputation across various channels and stakeholders. This role requires strong collaborative and cross-organizational relationship skills, knowing how to quickly impact the business and deliver quality information that highlights Anaplan, while balancing multiple priorities. The ideal candidate knows how to build trust and strengthen relationships with industry analysts and influencers, as well as effectively partner with colleagues in Product, Sales, GTM Operations, Competitive Intelligence, Marketing, and other field-facing functions. The ideal candidate brings a strong combination of AR and corporate communications experience, and the ability to translate what is happening in the market or customer base to the analyst community, the Anaplan GTM organization, and the Executive Leadership team. Your Impact: Support Anaplan's comprehensive analyst relations program across multiple domains (Finance, Sales & Marketing, Supply Chain, Workforce, and AI/ML/Analytics): Co-own the relationship with our agency SpotlightAR, and support the setting-up, attending, recording outcomes, and managing follow-ups for Analyst engagements, inquiries, and briefings with key analysts (Gartner, Forrester Research, IDC, Constellation Research, Ventana, etc.) Work with analysts to understand their research agendas to ensure appropriate positioning of the company in catalog and ranking reports, publications, and discussions etc. Collaborate with various teams across the company to achieve mutual business objectives (i.e. managing data collection for ranking report RFIs/briefings, or collaborating with sales enablement to educate field) Relay analyst perspectives and advice to inform strategic decision-making across platform and solution product marketing, and the Executive Leadership team Initiate and manage analyst engagement at events, such as Analyst advisory days, Analyst engagements at company events, and support the broader team to evangelize our solutions at conferences, tradeshows, to analysts and customers Own and orchestrate the Industry Analyst content launch experience and communication programming in partnership with our agency SpotlightAR, as well as solution marketing and communication colleagues: Originate, edit, curate, and help shape multi-channel communication strategies to advance awareness, opinion, understanding, and influence behavior of targeted stakeholders (i.e. social media and website strategy for AR-driven content, maintain recognition slideware, etc.) Help manage commissioned analyst firm content (i.e. Forrester TEI report) and analyst report reprint investments (Magic Quadrants, Waves etc.), ensuring that the most up-to-date assets are promoted appropriately and leveraged widely by the field Create easy-to-understand messaging and positioning frameworks for the field, demand generation, and other internal clients based on solution marketing narrative architectures Support product solution marketing and sales enablement plans to support revenue objectives of growing existing ACV and acquiring new customers Support the broader team to evangelize our solutions at conferences, and tradeshows, to analysts and customers Your Qualifications 5+ years in B2B SaaS or technology focused on analyst relations, PR, corporate communications, B2B product marketing or competitive intelligence, ideally in one or more of the following areas: enterprise business applications (i.e. ERP, EPM, SPM, HCM, SCM or BI), cloud platforms, AI/ML/Analytics, or planning tech Strong track record of storytelling, i.e. working closely with solution marketing to develop strategic positioning and messaging, craft compelling narratives and PPT briefing content Experience managing AR and/or digital marketing agencies, ensuring alignment on goals, timelines, and budgets. Demonstrated project / program management, strong collaborative and cross-organizational relationship skills Proven capability to influence senior executives and stakeholders with messaging and content A high-energy, strategic, creative, team player with integrity, intelligence, and judgment, who will take initiative to identify, prioritize, and complete key deliverables Ability to manage multiple priorities and bias-for-action with exemplary results Excellent written and verbal communication skills, with experience presenting to senior stakeholders and leading cross-functional initiatives. Bonus points for having previous existing relationships with industry analysts at Gartner, Forrester, IDC, Constellation, 451, Nucleus, etc. Ability to travel 10% Base Salary Range: $154,000-$209,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

Posted 30+ days ago

Producer Relations Administrator-logo
Producer Relations Administrator
Cambia HealthSalt Lake City, UT
Producer Relations Administrator I Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Producer Relations Administrators are living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, Producer Relations Administrators are responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of making our members' health journeys easier. Do you have a passion for serving others and learning new things? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: The Producer Relations Administrator I would have a Bachelor's degree in business or related field preferred and 4 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc. Producer Disability & Life license is preferred. Skills and Attributes: Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers. Strong organizational and time management skills with the ability to manage workload independently. Ability to think critically and make decisions within individual role and responsibility. General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems. Strong verbal, written and interpersonal communication and customer service skills. Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy. Knowledge of corporate and state policy regarding appointment of insurance producers, preferred. What You Will Do at Cambia: Responsible for responding to agent questions and optimizing the agent experience to drive increased sales of Medicare products. Serve as an ambassador for internal teams and improve operational efficiencies. Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications. Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities. Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment. Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commission-related issues and coordinates commission payments with Sales. Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments. Contributes and reviews content for internal and external producer related communications for Cambia wide distribution. Represent the sales department on project teams, coordinate special meetings and perform research and analysis to contribute to the overall success of sales and sales operations department objectives. Audits and processes appointment requests, state appointment forms, and producer contract materials, including producer licenses and proof of Errors and Omissions insurance. Works with the State Department of Insurance on audits of producer information and compliance with State regulatory requirements. Complies with regulatory requirements and security efforts as related to position. Maintain policies and desk procedures as necessary partnering with downstream departments to consistently drive efficiency and optimal service levels. Assist producers with licensing within Producer Center and resolves system issues. Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines The expected hiring range for a Producer Relations Administrator I is $24.00 - $31.90/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50/hour. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Senior Associate Director, Donor Relations, Reporting-logo
Senior Associate Director, Donor Relations, Reporting
University Of ChicagoChicago, IL
Department ARD Donor Relations About the Department Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Alumni Relations and Development Donor Relations team manages and promotes best practices in donor stewardship to enhance relationships with and increase the engagement of the University's alumni, donors, and friends. Job Summary The role develops and implements programs with senior leadership and colleagues to lead a comprehensive University-wide donor relations program that enriches the relationship between donors and the University. Plans, organizes, and leads the donor program to recognize, steward, and cultivate individuals in meaningful ways and at different giving levels. Responsibilities Oversees reporting program with leadership and other colleagues to engage, steward, and create universal, meaningful experiences for donors across the University at all giving levels. Manage stewardship and engagement reporting for the central units. Builds and maintains strong relationships with colleagues within ARD and across the University. Closely partners on stewardship projects to convey donor impact. Contributes to team meetings and presentations on stewardship best practices. Becomes proficient in the University's relationship database (Phoenix) by maintaining thorough and timely records and utilizing the data to efficiently produce large-scale stewardship reports and communications. Develops and manages communication strategies for donor and volunteer stewardship and engagement reporting through an online platform and in print forms. Serves as representative and voice of donor, participating in events and experiences that are donor-centric, strategic, advance overall fundraising goals, and are consistent and coordinated across the University. Educates and trains colleagues on policies and best practices through a variety of communication tools and vehicles including written information, meetings, presentations, and staff training. Seeks opportunities for professional development that will enhance job performance, including attending webinars, seminars, building networks within the University and with colleagues at peer institutions. Guides the creation of University-wide standards on appropriate ways to recognize and steward donors. Uses deep understanding in donor programs to develop policies and quality control guidelines for donor relations programs. Has deep understanding within the areas of recognition, stewardship, acknowledgement, and proposal writing. Sets activity goals and develops the annual operating budget for donor related programs. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's or advanced degree. Experience: Minimum five years of professional experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work. Minimum one year leading a project team or managing staff. Minimum one year experience developing and monitoring budgets. Background with data analysis and communicating complex topics to non-technical people. Managing and leading cross-team projects. Background with donor reporting software and systems. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Phoenix (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access. Knowledge of stewardship and engagement reporting. Comfort working with and analyzing data and spreadsheets. Preferred Competencies Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Explain complex ideas clearly and simply. Prior donor relations or donor engagement experience. Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Self-motivated and take initiative. Prioritize multiple projects and independently follow through with detail. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to the Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $80,750.00 - $95,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 30+ days ago

Sr. Patient Relations Specialist-logo
Sr. Patient Relations Specialist
Trinity Health CorporationSilver Spring, MD
Employment Type: Full time Shift: Description: Position Highlights: Competitive salary Benefits- Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) Quality of Life: Flexible work schedules Advancement: Career growth opportunities Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD Description: Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the "face" of Holy Cross Hospital's Service Recovery in the moment and in coordinating appropriate and timely follow-up from individual department leaders with a single organizational reply. Responsibilities: Must be skilled in prioritizing situations and events quickly and effectively while maintaining a professional demeanor and positive attitude. Must have ability to work independently under minimal supervision, provide support, and work well within a collaborative environment. Must be able to effectively handle multiple tasks with competing priorities, and meet objectives. Assists managers with identification and investigation of service quality issues. Responsible for the day-to-day support of the organization's goal to create a culture of exceptional service. Responds to and manages complaints/concerns and written grievances regarding care experiences in collaboration with Risk Management under all federal, state, and accrediting body regulatory guidelines. Supports and promotes all initiatives of the Office of Patient & Family Experience and support the Mission of Trinity Health and Holy Cross Hospital. What you will need: Required: Bachelor's degree in Business, Health Sciences, or related discipline required; Master's degree preferred Minimum of seven years of experience in a hospital setting. Excellent verbal, written communication, and customer service skills. Strong interpersonal skills to communicate with and interact effectively with employees, staff, management and administration. Ability to demonstrate technical skills in collecting, analyzing, and presenting information. Ability to act in an assertive, though diplomatic matter. Must have strong negotiating skills. Ability to employ data oriented software (e.g. Word, Excel, Power Point, MIDAS+) Reads, writes, and thoroughly comprehends the English language Preferred: Previous experience in a supervisory role. Crisis management, de-escalation, and mediation experience. Pay Range: $30.59 - $45.88 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. About us: Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties- Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Posted 3 days ago

Guest Relations Host/Hostess - Part-Time - Evening-logo
Guest Relations Host/Hostess - Part-Time - Evening
Greater Baltimore Medical CenterTowson, MD
Under direct supervision provides patients with food and nutrition services up to and including; working with patients on the room service process, passing and picking up patient trays, distributing between meal snacks to patients, providing pantry stocks to nursing units and acting as a liaison between the patient, Dietary and Nutrition and Nursing Services. Education: High School graduate or equivalent work experience required Skills: Basic knowledge of tray identification system and has a basic nutrition knowledge as related to the patient menu program. Skill in oral and written communication. Ability to work well under time constraints and to work effectively as a team member. Ability to apply common sense understanding to carry out detailed written or oral instructions. Principal Duties and Responsibilities: Delivers and retrieves patient trays. Assists patient with tray set-up as needed. Delivers nourishment and/or between-meal snacks to patients as ordered by Dietary and Nutrition services. When interacting with patient the host/hostess utilizes AIDET guidelines. Stocks unit pantries according as ordered in CaterTrax. All stock sheets signed off as completed by nursing personnel. Consults with the team leader or supervisor regarding any problems or conflicts. Reports all meal service related problems to the team leader and/or manager. May assist with tray and tray line set -up and also with the preparation of simple food items as directed by Team Leader or manager Communicates with patients, visitors and staff in a positive, cordial manner. Is sensitive to the patient's age, ethnic, cultural and social background. Assists with the expedition of trays from tray line. When in kitchen area place hot beverages on trays and place trays in appropriate holding cart as directed by supervisor. Retrieve dirty trays from patient's room in a timely manner to ensure that trays are not left on the patient units Cover any other unit as directed by management. Cover other units as needed during break times. Provides patient with a hand sanitizer wipe prior as the meal is delivered. Encourages patient to use sanitizer wipe prior to eating. Pours coffee and other hot beverages at the time of tray delivery for each patient. Ensures coffee is fresh and hot with each trip to patient areas. Assists the department with maintaining a courtesy score of 90% or above for the overall Press Ganey score for Courtesy of the Person Serving Your Meal. Demonstrate knowledge of fire safety to meet State and Joint Commission regulations to include the location of the Ansul fire system, correct storage of fire extinguishers and how to report a fire. Demonstrate knowledge of safe chemical usage by identifying the location of Safety Data Sheets (SDS), correct Personal Protective Equipment (PPE) and the usage of PPE Demonstrate knowledge of the HACCP program to include the temperature danger zone, labeling and dating, and sanitation. Assist with maintaining the organization of coolers and storerooms used for floor stock storage. Scan patient trays when they leave the kitchen and at the time of delivery. Clean work areas and delivery carts daily. Complete other duties as assigned by the Food and Nutrition Management team. Pay Range $15.00 - $20.00 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 1 week ago

Employee And Labor Relations Specialist II-logo
Employee And Labor Relations Specialist II
Montgomery CollegeMaryland, LA
Job Description Montgomery College has an immediate need for a full-time Employee and Labor Relations Specialist II position in the Office of Human Resources and Strategic Talent Management (HRSTM). The work schedule Monday-Friday, 8:30 a.m. - 5:00 p.m. This is an exempt, non-bargaining, grade 29 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position may be eligible for telework two (2) days a week. This eligibility is subject to change based on the needs of the unit. The Employee and Labor Relations Specialist II is responsible for providing human resources subject matter expertise, guidance, consultation, and assistance collegewide. Responsible for assisting in creating a positive and collaborative culture that fosters open communication between employees, and supervisors, and cultivates partnerships with other areas of the college. This position serves as the primary point of contact for all labor relations matters within the institution. This work involves staff providing employee and labor relations services to administrators, faculty, and staff. This position is accountable for employee relations concerns and discipline matters, labor relations management, internal investigations, collective bargaining, conflict resolution, policy development and maintenance, training, handling grievances, data analytics, and reporting. Duties include but are not limited to: Labor Relations Management - serves as the primary point of contact for all labor relations matters within the institution. Develop and implement strategies to foster positive relationships between management and union representatives. Internal Investigations - conducts thorough and well-documented internal investigations and collaborates with OCRE as needed. Collective Bargaining - leads negotiations for collective bargaining agreements with union representatives. Prepares proposals, conducts research, and engages in bargaining sessions to reach mutually beneficial agreements. Conflict Resolution - provides guidance and support in resolving disputes between employees, union representatives, and management. Mediate conflicts, conduct investigations, and recommend appropriate solutions to maintain harmony in the workplace. Policy Development - collaborates with HR and legal teams to develop and revise policies and procedures related to employee and labor relations. Ensures compliance with relevant laws, regulations, and contractual obligations. Mentoring and Education - develops and delivers training programs for managers, supervisors, and employees on labor relations topics, including union awareness, collective bargaining processes, and conflict resolution strategies. Grievance Handling - manages the grievance process in accordance with collective bargaining agreements and institutional policies. Investigate grievances, facilitate discussions between parties, and coordinate resolution efforts. Data Analysis and Reporting - collects and analyzes data related to labor relations metrics, trends, and outcomes. Prepares clear, persuasive, and concise reports, policies, training materials, and correspondence. Conducts high-quality investigations and drafts detailed, factual reports Performs other duties as assigned. Required Qualifications: Bachelor's degree in Labor Relations, HR Management, Social Sciences, Business Administration, or a related field plus four (4) years of Labor Relations experience with expertise in investigations, conflict resolution, or collective bargaining. The equivalent combination of education, training, certification, and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered. Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship. Preferred Qualifications: Master's Degree in Human Resources Management or a Juris Doctorate Bilingual in Spanish, French, Urdu, Arabic, etc. Experience in higher education or a public institution SHRM-CP or SHRM-SCP, or PHR/SHRM certification Hiring Range: $69,668 - $90,580 annually. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $111,492 annually. Application Process: Click Here to apply online A cover letter addressing the qualifications and desired attributes is recommended and preferred. For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire: Successful completion of a background check and degree verification (if applicable). Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law. Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco-free and smoke-free workplace. Closing Date Open Until Filled

Posted 1 week ago

Hub Relations Coordinator-logo
Hub Relations Coordinator
Blink Health Administration LLCPittsburgh, PA
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required (1-2+ years at minimum) Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday- Friday OR 12 PM - 8 PM EST, Monday- Friday (Fixed Shift) OR 1 PM - 9 PM EST, Monday- Friday (Fixed Shift) Onsite full time position in Robinson Township Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 5 days ago

Director, Government Relations-logo
Director, Government Relations
Nidec MotorsNorth America/USA/Missouri/St. Louis - Nidec, MO
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Job Description The Director of Government Relations will interact with local, state, and federal legislative bodies and government agencies to represent and protect the organization's business plans and interests. May oversee and manage a liaison program between the organization and legislative entities. Responsibilities & Duties Researches and monitors government activities that could affect the organization's business and clients. Maintains a close relationship with multiple Nidec business unit goals and issues Assists senior management and leadership with strategic planning for known and potential regulatory activities related to the business and industry. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies. Joins trade associations and industry committees and seeks leadership roles. Collaborates with industry advocates to build areas of common interest. Testifies before government committees in support of the organization and/or industry. Introduces legislative and public policy changes that will support company operations. Performs other duties as required. Knowledge, Skills, & Abilities Bachelor's degree in Business Administration, Political Science, Public Relations, or related field required; MBA or law degree preferred. 10+ years of experience in advocacy or public policy Excellent verbal and written communication skills. Excellent interpersonal and negotiation skills. Strong government contacts at local, state, and federal levels. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software Additional Job Details Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Posted 30+ days ago

Client Relations Manager-logo
Client Relations Manager
Beacon MobilityHouston, TX
Adroit Advanced Technologies, Inc. Roles and Expectations: ● Team Leadership & Supervision Lead and supervise a team of client relations representatives or account managers. Set clear objectives, delegate tasks, and ensure alignment with company goals. Conduct regular performance reviews and provide coaching and training. ● Client Communication: Serve as the main point of contact for high-value clients and internal executives. Manage expectations and align client goals with internal capabilities. Handle all inquiries, complaints, and concerns from clients regarding transportation services. Maintain regular communication with clients to update them on service changes, routes, schedules, and safety protocols. Investigate and resolve service complaints, ensuring client satisfaction and improving overall service quality. Cultivate and maintain strong, positive relationships with school administrators, teachers, parents, and other stakeholders. Attend virtual meetings, on-site client meetings, or other events as needed to build rapport with clients. Gather feedback from clients and assess service performance to identify areas for improvement. ● Routing and Scheduling: Utilize the ADROIT System to design routes, input data, and make real time adjustments. Design and optimize routes to ensure timely student pick-up and drop-off. Maximize efficiency by minimizing travel time and fuel costs while maintaining safety. Manage student data, including home addresses, special needs, and transportation preferences, ensuring accuracy in the routing system. Analyze data to identify inefficiencies, potential improvements, and areas for cost savings. Provide exceptional customer service by addressing concerns, responding to inquiries, and ensuring parents and schools are informed of any changes or delays. Communicate proactively with parents and schools about changes to schedules or routes. Skills & Qualifications: Excellent Communication: Strong verbal and written communication skills to interact effectively with clients. Problem-solving: Ability to handle difficult situations and resolve conflicts calmly and professionally. Customer Service: High level of customer service skills with a focus on client satisfaction. Organization: Strong organizational skills to ensure schedules, routes, and student data are well-maintained and up to date. Time Management: Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously, especially during peak transportation times. Attention to Detail: Accuracy in managing client information and schedules. Critical Thinking and Adaptability: Strong critical thinking to manage and solve complex issues related to logistics, vehicle availability, and scheduling conflicts. Team Collaboration: Ability to work effectively as part of a team, collaboration with other staff to ensure smooth operations and timely decision-making. Technology Proficiency: Proficiency in routing and scheduling ADROIT software, as well as general office software (e.g., Google Sheets, Google Hangouts). Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Posted 1 week ago

Associate Director, Donor Relations And Stewardship-logo
Associate Director, Donor Relations And Stewardship
Loyola Marymount UniversityWestchester, CA
For full consideration, please upload a cover letter and resume in the attachments section. The Associate Director is an integral member of the Donor Relations & Stewardship team and plays a key role in updating donors on the impact of their philanthropy. This position will oversee and develop a systematic process to manage the data and information needed to successfully steward donors through reports and events. This position will work to build and maintain relationships with donors in servicing our scholarship program. This position will evaluate processes and programs to most effectively steward donors. Participates in stewardship strategy meetings and partners with gift officers and other key stakeholders to create meaningful stewardship. The ideal applicant will be creative, innovative and possess excellent , interpersonal and organizational skills. In addition, the role requires strong project management skills. This position reports directly to the Senior Director Donor Relations & Stewardship and has supervisory responsibilities. LMU believes that diversity and excellence go hand-in-hand, therefore we seek to hire individuals who have a significant potential for cultural contribution in the workplace and a commitment to working effectively with colleagues and donors from diverse backgrounds. Position Specific Responsibilities/Accountabilities Reporting Execute the creation of all annual stewardship reports (fund reports, scholarship profiles, scholarship reports, endowment reports) and materials ensuring dynamic and inspiring deliverables are shared with our donors. Manage the gathering, writing and editing of pertinent information necessary to appropriately steward and engage donors including the management of thank you letters from student recipients. Manage the coordination with faculty, development officers, and LMU staff and University partners to develop and produce key, multidimensional stewardship deliverables. Manage the reporting and data needs for donors, using multiple databases and systems, including managing the updating and tracking data, uploading documents and files, and entering project-related information to ensure accuracy and timeliness. Work to improve the stewardship activities for all donors by incorporating new ideas and working collaboratively with key stakeholders across University Advancement and the university. Establish and maintain strong working relationships with development officers in order to help define the stewardship strategy and maximize engagement for donors. Design and implement donor surveys for the purpose of refining and improving reports and events; utilize results to help suggest changes as needed. Plan, organize and follow up from various stewardship events. Assist in management of event budget details with the Special Events team. Collaboration with Advancement marketing for event invitations, stewardship reports and other needs as necessary. Ensures compliance with donor gift agreements, resolutions and account restrictions governing the use of gift funds to ensure the stated wishes of donors are followed. Perform other duties as assigned. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable and ethical conduct. Demonstrate a commitment to outstanding customer service. Requisite Qualifications Typically a Bachelor's degree in related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. Minimum of 4 years development support and project management experience in progressively responsible positions, preferably in a higher education setting. Perform complex and concurrent tasks involving independent judgment that require speed and accuracy. Diplomacy balanced with assertiveness in supervising a diverse staff. Work under constant deadlines and maintain a detail-oriented approach to each task. Highly developed organizational and leadership skills, including proficiency in planning, prioritizing and maintaining confidential information Exemplary communication skills (both written and oral) with rapid and accurate typing of correspondence, reports, proposals, etc.; demonstrated ability to proofread Demonstrated computer competency and preferable knowledgeable of relevant systems The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable Expected Salary $77,000 - $83,000/annually Salary offer commensurate with education and experience. #HERC# #HEJ# Staff Term (Fixed Term) Salary range $76,600.00 - $99,600.00 Salary commensurate with education and experience. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

Posted 30+ days ago

Manager, Contractor Relations-logo
Manager, Contractor Relations
Scale AI, Inc.San Francisco, CA
Scale is at the forefront of Generative AI and the development of AI applications. Accelerating the adoption of AI necessitates that models are trusted and safe, and ensuring that the workforce building those models is supported. We're seeking a highly motivated and experienced manager to build out critical functions of our Contractor Relations team. We are growing operations rapidly, on-boarding new customers, and launching products all the time. This raises new strategic questions we need to answer as well as tactical challenges we need to overcome. You will be part of a highly motivated team of operators and collaborators who will ensure that we are building strong relationships for all Scale's contractors. The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Legal, HR, Operations, Analytics, and several others) across the company and around the globe. You will: Build and nurture strong relationships with contractors, project managers, and external vendors to ensure alignment with organizational goals and compliance standards. Oversee recruitment and onboarding processes, ensuring smooth transitions and proper documentation for contractors globally. Develop and implement structured Performance Improvement Plans (PIPs) and facilitate regular performance evaluations. Ensure prompt resolution of contractor inquiries, such as payment discrepancies and access issues, while identifying trends for improvement. Optimize operational tools, including time tracking systems like Hubstaff, to streamline processes and enhance efficiency. Collaborate with cross-functional teams, including HR, Legal, and Analytics, to align contractor management strategies with company policies. Ideally you'd have: 5+ years of experience in contractor or workforce management, operations, or HR in a global context. Proven leadership skills with the ability to manage teams and influence cross-functional stakeholders. Strong knowledge of compliance standards and global labor laws related to contractor management. Analytical proficiency to track key performance metrics and provide actionable insights. Excellent written and verbal communication skills for interacting with contractors and internal teams effectively. Familiarity with workforce management tools and systems such as Airtable, Hubstaff, or equivalent platforms. Nice to haves: Experience designing and implementing large-scale contractor programs or initiatives. Technical knowledge of CRM tools or workforce systems to optimize contractor workflows. A background in managing contractor programs within the AI or technology industry. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $156,000-$195,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Posted 30+ days ago

Senior Manager, Investor Relations-logo
Senior Manager, Investor Relations
NvidiaSanta Clara, CA
NVIDIA is the world leader in Accelerating Computing. We are passionate about four markets: Gaming, Automotive, Enterprise Graphics and HPC/Cloud Datacenters; in addition to our traditional OEM business. We are well positioned as the 'AI Computing Company', and our GPUs are the brains powering Deep Learning software frameworks, accelerated analytics, big data, modern data centers, smart cities, and driving autonomous vehicles. If you're forward-thinking, hardworking, driven and if working with extraordinary people across countries sounds interesting, this job is for you. We are now looking for a Senior Manager, Investor Relations. You'll be working directly with the VP of Investor Relations & Strategic Finance as part of a high-impact and fast-paced team. You will represent NVIDIA to institutional investors and the broader financial community, helping to articulate one of the most exciting stories in tech at the intersection of artificial intelligence, computer graphics, autonomous driving and robotics. You will also help provide insights to NVIDIA's management team based on analysis and understanding of industry and ecosystem developments, equity research reports, capital markets activity, and broader economic trends. Using a strong analytical and technical foundation, you will engage in high-impact interactions with both external and internal constituencies, including the C-suite. What you'll be doing: Effectively articulate NVIDIA's financial performance, technology roadmap, vision, and strategy in order to provide appropriate transparency and positioning in the market. Build and develop strong relationships within the investor community and maintain open, two-way lines of communication. Educate and update investors and analysts by creating balanced and consistent investment messaging in partnership with the appropriate senior leadership. Be highly responsive to, and proactively get in touch with, existing and prospective investors, including phone calls, company visits, non-deal road shows, analyst days and conferences. Provide an external perspective and modeling to help inform NVIDIA's financial and market opportunity analysis. Help manage quarterly earnings releases and conference calls, including developing key/critical themes and issues to be presented, working closely with the executive staff to communicate strategies, drafting conference call scripts, decks and Q&A materials. Partner with corporate communications, financial reporting, marketing, legal and executive team members on developing consistent, accurate messaging across constituencies. Track and provide insights to the executive team on key developments in NVIDIA's ecosystem. What we need to see: Bachelor's degree in business, science, engineering, or related field (or equivalent experience) with a strong academic record. 10+ overall years of experience in buy-side or sell-side equity research with a focus on technology. 2+ years of people management experience. Strong analytical skills, including financial modeling and valuation analysis. Excellent interpersonal skills, including both written and verbal communications, at an executive level. Self-starter with mentality for growth and passion for continuous learning. Ability to articulate highly technical content in an easy to understand way. Teammate who can thrive in a fast-paced work environment, often on multiple projects across different functional groups. Ability to be highly responsive as early as 5:30am PT to accommodate market hours and East Coast-based investors. Occasional travel, including overseas, to attend investor conferences, company events, and non-deal roadshows. Ways to stand out from the crowd: Proven ability to represent NVIDIA externally and build positive relationships. Ownership, initiative, and a positive approach to solving business issues. Intellectual curiosity and drive for excellence. Strong working knowledge of FactSet. Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. We have some of the most forward-thinking and hardworking people in the world working for us and if you're creative and autonomous, we want to hear from you! As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/. The base salary range is 176,000 USD - 276,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 1 week ago

Coordinator - Foundation Relations-logo
Coordinator - Foundation Relations
Iowa State University FoundationAmes, IA
As a member of the foundation relations team, the coordinator will provide stakeholder customer service and strategic administrative and operational support to a team whose primary objective is to secure fundraising support and non-philanthropic investment from external partners for priorities identified by university leadership.Core Responsibilities include but are not limited to: Utilize project management modules to maintain internal and external submission schedules and report due dates for faculty, research administration, and ISU Foundation colleagues.Partner with foundation relations development officers to track grant application and reporting processes, timelines, and information-gathering efforts to comply with internal procedures and funder expectations.Create schedule for tracking grant application due dates and submissions, agendas for team meetings, and communications informing campus stakeholders of upcoming foundation activities.Act as product owner for team's intranet site and applicable standard operating procedures. Develop, implement, and update standard operating procedure documentation.Provide administrative support to the foundation relations team including entering and managing data in the customer relationship management system, analyzing and interpreting data and reports, assisting with planning and hosting campus meetings, and other duties as assigned. QualificationsMinimum Work Experience 6 years of work experience related to employment area. Education may be substituted for years of work experience. Desired Skills & Experience Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Ability to work independently and as part of a team. Must be adaptable, flexible, and self-directed.Proficiency with Microsoft Office Suite and ability to learn new software.Must be able to handle several activities simultaneously with attention to detail and adherence to deadlines and accuracy.Must adhere to strict confidentiality standards.Knowledge of Agile methodologies is preferred.Creativity, patience, a sense of humor and a belief in our organizational mission of: Aligning donor passion and generosity to advance Iowa State University's land grant ideals. Travel: NoneFLSA Status: Non-exemptLocation: Ames, IA; potentially hybridFor additional information, visit the following pages: Iowa State University FoundationBenefits Package InformationIowa State University

Posted 30+ days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeMiami, FL
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Client Relations Executive - Hospice-logo
Client Relations Executive - Hospice
Pathways Home Health & HospiceSan Francisco, CA
For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect. TITLE: Client Relations Executive - Hospice (Sales) OFFICE LOCATION: South SF TERRITORY: San Francisco County SCHEDULE: Full Time SHIFT: Days and some weekends The posted compensation range of $114,000 - $134,700 (annual salary) is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law. POSITION SUMMARY: The Hospice Client Relations Executive (CRE) makes essential contributions to the achievement of the organization's objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. The CRE is expected to travel to various referral sources and potential patients and communicate Pathways Hospice services, patient criteria and agency policies to secure appropriate contracts for patient care. The position maintains and grows current market share and grows new sources of business sufficient to support the branch's business plan. This position will work with the Director, Business Development; Regional Vice President, Market Development; or Vice President, Sales and branch Director, Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals. AREAS OF RESPONSIBILITY: Supports Pathways' mission to exceed the expectations of our customers, associates, and shareholders in the delivery of health care and support services in a way that a caring family provides. Supports Pathways' values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA health protected health information. Must meet or exceed established monthly admission target(s) as provided by their supervisor and determined by the branch monthly budget. Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, Community Based Residential Facilities, physicians and other health care providers and hospital systems as a source of referrals and admissions. The CRE is expected to make at least (tbd) site visits each month to various health care providers and (tbd) telephone calls each month to health care providers to expand the group of referral sources and sources for admissions. Develops and maintains relationships with key customer sources through regular contact and follow-up procedures. Acts as the key contact for client troubleshooting and conflict resolution. Responsible for developing and working a yearly business plan for the region that includes strategies for exceeding established budgets and goals. Develops and maintains accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction. Communicates to branch(es) on a daily basis to give and receive vital client information. Completes reports detailing field activity and results on a weekly basis. Represents Pathways in relevant professional organizations and in the community. Assists in proposal preparation and presentation. Analyzes and makes recommendations for contracts. Assists with educating the community about services. All other duties as assigned. Hospice CRE(s) Follows referral of a patient to Pathways, assists facility discharge coordinators in coordinating quality home care services for clients in the following manner: A. Effectively communicates with appropriate disciplines involved in the care of potential home care clients, and provides information and recommendations to Pathways staff. B. Develops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goals; provides value added counsel, teaching and resourceful problem solving. C. Available to all discharge planners, physicians, other personnel and clients to 1) analyze eligibility for hospice and provide general guidance in determining if a patient would benefit from hospice services. D. To ensure that patients receive the right care that addresses their needs, only a registered nurse, licensed vocational nurse, medical social worker, chaplain, or counselor can complete a patient's "election of hospice, informed consent, completed signatures, and counsel on the election of hospice to a patient, patient's family, or patient's representative." QUALIFICATIONS: Health care professional credential, Bachelor's degree or comparable business experience required Minimum of one year of related sales experience, preferably in a health care/medical field or patient transportation Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals. Excellent communication skills, both verbal and written. Strong knowledge of computer-based applications, including Microsoft Office applications (Excel, Word & PowerPoint) and territory management systems. Excellent time management, organizational, administrative and presentation skills, as well as the ability to work independently and interdependently, to interact with all levels of staff and management, set priorities, manage multiple demands effectively and use good judgment Excellent interpersonal skills with diverse customers and staff. Must be highly articulate and capable of communicating effectively with groups and individuals verbally and in writing, with strong presentation skills and ability to interact with all levels of staff and management using superior interpersonal and influencing skills. Communicates with optimism about the future. Ability to travel, valid driver's license, auto liability insurance coverage according to company policy.

Posted 30+ days ago

CareBridge logo
Employee Relations Consultant, Sr.
CareBridgeWest Des Moines, IA
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Job Description

Employee Relations Consultant Sr.

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.

How you will make an impact:

  • Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
  • Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation.
  • Debriefs leaders at all levels and HRBPs on findings.
  • Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
  • Regularly partners with Ethics and Compliance on crossover investigations.
  • Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization.
  • Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.

Minimum Requirements:

Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • HR designation strongly preferred (SHRM-CP or SHRM-SCP ).
  • Prior experience with Associate Relations and investigations strongly preferred.
  • Workday or similar HCM experience preferred.
  • ServiceNow experience preferred.
  • Fortune/large company experience preferred.

For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912.

Locations: Colorado, Illinois, Maryland, Minnesota, New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.