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Thank you for your interest. If you are a Green Dot internal employee, please apply using the Jobs Hub on the Workday Home Page. If you are a Green Dot contract/independent worker, please apply through the External Posting URL. OPPORTUNITY As the Associate Director of Employee Relations, you will be part of the founding Human Resources team. You are responsible for negotiating, managing and understanding Green Dot contracts; addressing any grievances that may arise; and conducting investigations. You will help ensure that Green Dot remains in compliance with all contracts and handles any grievances or investigations with the highest degree of integrity and professionalism. This role reports to the Director of Human Resources. ESSENTIAL RESPONSIBILITIES The Associate Director of Employee Relations is responsible for the following in addition to any other responsibilities as determined by their manager, the Director of Human Resources: Employee Relations: > Develop and maintain a service-oriented posture for the Human Resources Department toward all employee classes at Green Dot > Create, implement, and maintain a multi-tiered system of supports to address employee conflict resolution for all staff members > Ensure policies and standard operating procedures exist for addressing employee conflict in a positive and restorative way that is in alignment with organizational culture > Develop, maintain, and implement a suite of manager-facing training resources and face-to-face trainings in order to prepare line managers to mitigate organizational risk in their day-to-day work with direct reports > Support managers to maintain a high performing team through consultation on performance improvement plans > Consult with and provide in-situ support for managers and school leadership teams to ensure positive outcomes for employees and compliance with policies and procedures Ensuring Compliance with GDPS Policies, Procedures, and Contracts > Possess deep familiarity with Green Dot's Handbook of Policies and Procedures, Student Policy Manual, and Collective Bargaining Agreements > Ensure Green Dot policies and procedures are in alignment with collective bargaining agreements > Consult with Managers and School Leadership on employee relations matters > Provide support to the Bargaining Team to ensure successful bargaining at the tables of each Labor Union > Establish and maintain positive and collaborative working relationships with Union leadership, School Leaders, and Line Managers > Manage the layoff procedures for all employees > Support the HR Coordinator to ensure the smooth exit of employees transitioning out of the organization > Lead the Annual Revisions of the Employee Handbook Grievances > Maintain strong collaborative relationship with GDPS Legal Team and Executive Team > As directed, meet and Confer with Labor Union leadership to informally resolve disputes Support as directed, GDPS response to labor union grievances objectively including: Provide direct support to managers to fulfill their role in labor union grievance procedures Adhering to all timelines in GDPS response to grievances Maintaining clear historical records of grievances Developing and maintaining all required documentary materials for all levels of the grievance process through resolution > Track grievance-related data > Gather data about grievances that can help inform bargaining Investigations and Employee Discipline > In collaboration with HR Leaders, GDPS Legal Team, school leaders and line managers, Lead and directly conduct investigations around workplace grievances and incidents > Identify, collect, analyze, and preserve evidence related to the matters being investigated > Prepare comprehensive investigation reports and administrative summaries > Collaborate to determine appropriate levels of employee discipline, when appropriate, and in compliance with collective bargaining agreements and GDPS policies > Prepare appropriate disciplinary documents as prescribed by collective bargaining agreements. > Meet with employees to deliver disciplinary decisions > Support the Director of HR to ensure an objective discipline appeals process for all bargaining unit members, in collaboration with Chief Education Officer > Formulate and implement policies and procedures for the management of investigations > Engage in process-improvement to ensure efficient and organized investigations > Lead post-investigation activities to ensure that GDPS culture is improved as a result of the investigation > Identify lessons learned and communicate opportunities for improvement > Champion the standards of integrity, objectivity, thoroughness, and discretion in conducting investigations QUALIFICATIONS As an ideal candidate, you: > are values aligned and truly believe that every student, whatever their circumstances, holds the innate potential to achieve their goals and succeed in college, leadership, and life > have 5+ years of professional experience in human resources, employee relations, and/or employment law > are an education professional who knows their way around a secondary school system (school Principal or Assistant Principal experience a plus) > have a bachelor's degree (advanced degree preferred) > are aware of your identity and how your identity impacts the arenas in which you work > are service-oriented with a service mindset; you have had experience with customer service in the past - whether in a professional setting or a volunteer capacity - and have built up a skill set in addressing people's needs and asks, as well as managing expectations and timelines; you are known for your 'can-do' attitude and for always being graciously helpful > are a strong, intentional relationship builder and collaborative teammate; you thrive on bringing different stakeholders together around a common goal and you seek to understand different contributors' motivations and enjoy finding creative ways of meeting multiple objectives; you shape relationships with an ethos of reciprocity > have time-tested strategies in your toolkit to support effective decision-making processes related to communications, and have developed proven internal management systems that drive consistent results > are dependable, humble, have a sense of humor and a rock-solid commitment to Green Dot's mission and the communities we serve > will need to pass a TB test and background check at time of offer JOB REQUIRMENTS > Work Hours: This position requires consistent attendance during scheduled hours, as flexibility is limited by classroom or operational requirements. > Breaks: Breaks are structured within the workday and must align with operational needs and student care requirements. Extended or frequent breaks may not be feasible in this setting. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job. MEASUREMENT At the end of Year 1, you will have developed a deep understanding of Green Dot's current contracts. You will have formulated policies and procedures for the management of contracts, grievances, and investigations to ensure consistency and objectivity. You will have successfully managed any grievances that have arisen and any necessary investigations. You will be able to report on observable trends around contracts, grievances, and investigations, and you will have implemented a risk management protocol related to these areas. COMPENSATION The starting salary range for this role is $90,000 - $105,000. Please note that candidates who are new to their role or newly promoted can expect offers between the minimum and the mid-point of the range. To allow for salary progression over time, offers at the top of the range are rare. Individual education and experience will be considered when issuing offers. Green Dot also offers one of the most robust and comprehensive benefits packages in the industry (for both you and your dependents): > PPO, EPO and HMO choices for medical, dental and vision coverage - including 100% employee-only paid option. > Employee Assistance Program (100% employer-paid) > Life and AD&D Insurance (100% employer-paid) > Optional Term Life & AD&D Insurance > Short- and Long-Term Disability Insurance (100% employer-paid) > Flexible Spending Accounts (health and dependent care) > Monthly parking for Central Office-based employees (100% employer-paid) > Wellness programs and resources > Financial planning/coaching access > Optional non-matching 401(k) plan > Potential for remote work opportunities (occasional or recurring) > Potential for annual performance-based compensation increases > Potential for annual bonuses > Potential for stipend work opportunities > Approved family care and/or medical leave (unpaid) Green Dot also offers generous paid time off for an overall work-life balance, while giving employees the opportunity to impact a growing, mission-driven organization that is committed to the success of all students: > 15 days of paid time off during years 1-3 of service (20 days during years 4-6 and 25 days beyond 6 years of service) > An additional 15 days (minimum) of paid time off each year for our Winter and Spring breaks* (which include the Christmas and New Year's holidays), as well as an additional 10 annual paid holidays (MLK Day, President's Day, Cesar Chavez Day, Memorial Day, Juneteenth, July 4th, Labor Day and Veteran's Day, Thanksgiving Day and Day after Thanksgiving) 3-5 days of paid bereavement leave (if needed) May be adjusted annually APPLICATION PROCEDURE Only those applicants chosen for an interview will be contacted and we are looking to fill this position for a September 1, 2025 start date. Green Dot Public Schools has embedded a diversity, equity and inclusion lens in our organizational culture, as well as in our educational and talent practices. We are committed to hiring those who reflect the diversity of our communities, and we recruit, employ, support, compensate and promote employees, without regard to their actual or perceived race, religious creed (including religious dress or grooming practices), color, national origin or ancestry (including native language spoken), physical or mental disability (including HIV or AIDS), medical condition (including cancer or genetic characteristics), genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), parental status, age (forty (40) and over), sexual orientation, Civil Air Patrol status, military and veteran status, citizenship, immigration status or any other consideration protected by federal, state or local law. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Green Dot California Central Office, Los Angeles, CA

Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies, across AI, bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $46B in assets under management across multiple funds. We've established a team that is defined by respect for the entrepreneur and the company-building process; we know what it's like to be in the founder's shoes. We've invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro, Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world. The Role This individual will be responsible for covering new relationship development and account management of a16z limited partners ("LP") in a primary geography. The coverage person will also have a primary alignment with one/more of a16z vertical funds - e.g., Seed, Venture, Crypto, Bio+Health, Games, Growth. The a16z Investor Relations ("IR") team is dedicated to crafting an outstanding client experience for our LPs. The individual will report to the Director, Investor Relations, Product & Strategy and will also work across the firm's investment professionals, operating groups, finance, legal and compliance team members in coordinating the capital formation and investor relations activities of Andreessen Horowitz. To join our team, you should be excited to: Execute a strategically designed and flawless experience across every touchpoint for our Limited Partners Prioritize and develop new potential LP relationships Bring creative and innovative ideas on how to maintain and enhance existing LP relationships, including appropriate reporting and IRL/online events Maintain and enhance existing LP relationships, including appropriate reporting and IRL/online events Design and produce financial analyses to support investor communications Collect market intelligence and perform ongoing research of the venture capital industry, including industry best practices and relevant venture market data Play a key role in keeping our reporting and LP communication activities organized and on track Provide firm leadership and team members with insight to important investor developments and changes in investment appetite and buying behavior, news and other information, which might factor into the firm's overall marketing and business strategy Work with our Strategy Planning & Analytics team to build dashboards that provide key insights to our LPs on fund and investment performance including projected exit scenarios, liquidity and follow-on decisions Develop strong fluency with the firm's portfolio company information database and be able to manipulate and analyze data from the system to draw insights Leverage data to enable practical insights on our portfolio and the industry Respond to LP data inquiries/information requests, coordinating with various internal constituencies including investment teams, finance, legal and compliance. Own and manage the investor due diligence process Synthesize complex and often disparate sources of qualitative and quantitative data to build a narrative around fund performance Leverage data to enable practical insights on our portfolio and the industry Working with the various a16z fund General Partners, helping to prepare content directed toward the LP community Work with our Strategy Planning & Analytics team to build dashboards that provide key insights on fund and investment performance including projected exit scenarios, liquidity and follow-on decisions Develop strong fluency with the firm's portfolio company information database and be able to manipulate and analyze data from the system to draw insights Minimum Qualifications The successful candidate must bring a high level of ethical, intellectual, professional and personal values to our team including: Minimum of 8 years of work experience; 2+ years focused on business development/fundraising Preferable past experience includes but is not limited to investor relations in a private equity or venture capital firm, or investment banking in a relevant sector coverage capacity Bachelor's degree in Business, Finance or related field preferred; an advanced degree (MBA) or certifications (CFA) would be a plus Experience in building and maintaining relationships with high-level stakeholders, including C-suite executives, institutional investors, or analysts Ability to analyze market conditions, competitors, and industry trends to provide strategic insights Demonstrate a critical eye and keen attention to detail for written prose and charts, tables and spreadsheets and the ability to to stay on top of changing data/facts across multiple documents with ease Strong writing skills: The ability to communicate effectively through the written word is a critical skill Low ego, high empathy, and the capacity to collaborate effectively with diverse teams Ideal Candidate Background You have a sense of urgency and value the courtesy of professional responsiveness (this is super important as speed is a form of client service) You are able to adapt on the fly and handle unforeseen developments with ease. You are also able to do this without compromising attention to detail and quality You are a "measure twice, cut once" type of person - you are comfortable and have a preference for asking more questions upfront to avoid an oversight down the road You strive to be an enabler who gives the team maximum leverage - there is no job too big, no job too small You do what you say you are going to do, when you say you are going to do it You continually search for new ideas and means of improvement Most importantly, you take your work seriously but not yourself too seriously : ) The anticipated salary range for this role is between $253,000-$295,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope. This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave. a16z culture We do only first class business and only in a first class way We take a long view of relationships, because we are in the relationship business We believe in the future and bet the firm that way We are all different, we recognize that, and we win We celebrate the good times We do it for the team We play to win At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World. Our organization participates in E-Verify. Click here to learn about E-Verify. Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.

Mission Capital Advisors ("Mission Capital"), a subsidiary of Marcus & Millichap Capital Corporation ("MMCC"), is a leading Third-party Due Diligence provider and Loan Sale Advisor. Mission Capital is seeking Director and Vice President level candidates to join our client relationship team. The candidate will work with the senior members of the Due Diligence and Loan Sale Advisory teams. The candidate will have broad knowledge of the bank and non-bank lending market and familiarity with all single-family mortgage debt originators and capital market participants. Product knowledge should include new originations, performing, re-performing, sub-performing and distressed asset classes. The candidate should possess relationships with debt capital markets participants, including mortgage loan originators, community, regional, money center and international banks, investment banks, specialty finance companies, and funds. KEY RESPONSIBILITIES: Build and maintain strong collaborative relationships with clients and key decision-makers at loan originators requiring third-party review diligence for securitization or buy/sell projects. Identify and engage with active participants in the capital markets loan purchase and sale environment. Proactively research and connect with loan originators, banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers, and other market players to source due diligence projects and loan trading support opportunities. Drive both new business development efforts as well as maintaining client relationships with existing clients. Represent the organization at industry conferences and events, scheduling and attending meetings with both existing and prospective clients. Develop and share innovative ideas and strategic insights to enhance client engagement and promote leadership in the field. Maintain comprehensive tracking and reporting of business development initiatives to ensure transparency and alignment with organizational goals. Expand market and sales opportunities by collaborating with the Mission Capital Advisors Loan Sale Advisory Team to align loan sales and due diligence opportunities and provide support in executing loan sale transactions. KEY ATTRIBUTES: Possess extensive relationships with, and in-depth knowledge of, a wide range of loan origination companies. Investment banking and/or origination secondary marketing trading experience. Mortgage, real estate or structured products experience at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund) or Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution or Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus). Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus. Strong business writing skills. Attention to detail. Ability to work as part of a team. Strong drive and desire to take on responsibility. Likes and prioritizes work with a genuine interest in debt capital markets / real estate. Benefits & Perks Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance. Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Additional benefits may be available based on position and eligibility. We are committed to supporting our employees' well-being and professional growth. #LI-CT1 Mission Capital Advisors (MCA) is a leading national loan sale advisory, due diligence and capital markets firm providing an integrated platform of secondary market loan portfolio brokerage, valuation, transaction management and data/document curative services for the commercial and residential loan markets. Mission Capital Advisors was acquired in 2020 by Marcus & Millichap (NYSE:MMI), a commercial real estate and finance services firm with 2,000 investment sales and capital markets professionals located in more than 80 offices across the U.S. and Canada. With a market cap of nearly $1.8B and $40B to $50B of closed transactions annually, Marcus & Millichap adds deep capital markets expertise, investment sales, market intelligence, and extensive research to MCA's resources. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description We are seeking a Consultant Relations Associate to join our Client Management Americas Consultant Relations Group (CRG). Our team is dedicated to managing relationships with global investment consultants. As an Associate, your main responsibility will be to support the relationship coverage team, working closely with other internal groups to deliver timely information on PIMCO's investment products and capabilities. Additional duties include preparing for meetings, drafting briefing memos, managing pipelines, and developing presentation materials. A successful Associate will be entrepreneurial, proactive in problem-solving, and possess excellent communication skills. Location Newport Beach, CA. About You If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact: Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. You are self-motivated, committed to excellence, and demonstrate strong attention to detail, along with excellent interpersonal and communication skills. Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully. Integrity and Continuous Learning: Your actions reflect high ethical standards and integrity, earning you credibility and trust. As an intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. Responsibilities This position requires an analytical, client service focused professional who can: Establish an understanding of the needs of our consultants and regularly provide relevant market insight, product information, investment ideas and sales support. Be capable of substantial consultant interaction - phone, e-mail, meetings, - to give consultants PIMCO touches and urgently turn-around requests. Learn focus products and help the search process by interacting with Product Strategy, Compliance, Legal, Channel Account Managers, and many other teams. Contribute to the team by participating in team meetings, engaging colleagues across different PIMCO functions, participating and leading working groups, sharing best practices, fully leveraging continuous coaching and training, etc. Position Requirements Minimum of a Bachelor's Degree, preferably in Business/Finance, Economics, or Accounting. Progress toward the CFA designation, Series Exams, and/or an advanced degree program is a plus. Minimum 3.2 overall GPA. 2-4 years of experience in financial services, asset management, investment banking, investment consulting, or accounting. Strong background and/or interest in fixed income and economics is important. Ideal candidates are familiar with fixed income instruments and the economic underpinnings of the fixed income asset class. Fundamental understanding of investment strategies combined with a strong desire to learn more. Intermediate Excel and PowerPoint skills; ability to run macros, leverage query tools, CRM, proprietary attribution and performance systems, and external databases to automate and streamline tasks. Strong client service mindset and a sense of urgency when responding to internal and external requests. Exceptional communication skills, both written and verbal. Effective time management skills to maintain a commitment to quality and attention to detail; ensure that all work is completed accurately and on time. Foster a sense of teamwork, assisting others when needed. Ability to flourish in a challenging, fast-paced, and professional environment with frequent shifts in priorities as business needs dictate. Strong sense of ethics and integrity, aligning with PIMCO's values and ethical principles. Focus on specific goals and demonstrate a sense of personal growth, accountability, and urgency for achieving results. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 105,000.00 - $ 115,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Agency Summary: Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations. Position Summary: The Employee Relations (ER) Specialist assists the Director of HR Operations and Compliance with employee relations, compliance, and engagement processes across the Agency affiliates. Specifically, the ER Specialist is responsible for all employee-related discipline, performance management, policy, case management, and coaching. Further, the ER Specialist balances time between reactive and crisis-response matters as well as proactive initiatives that improve the employee experience. Responsibilities Include: Serve as a primary point of contact for employee relations matters, including performance management, disciplinary actions, and policy interpretation. Assess legal risk associated with such actions. Provide coaching and guidance to managers on effective employee management practices, including performance improvement plans and corrective actions. Partner with Agency departments, such as Risk Management, as necessary. Carry out comprehensive and impartial workplace investigations into employee concerns, draft investigative reports, and offer well-founded recommendations. Conduct disciplinary actions as needed. Provide counseling and direction to employees, facilitate communication, and help recommend appropriate courses of action to resolve conflicts and issues effectively. Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation. Ensure adherence to all relevant labor laws and regulations. Assist in the development and updating of HR policies and procedures. Create and share metrics related to employee relations to monitor trends and identify areas for improvement. Qualifications: Education: Minimum Bachelor’s Degree in Human Resources, Business Management, or related discipline. Licensure/ Certification: Professional HR certification such as PHR or SPHR preferred. Skills/Competencies: Demonstrates professionalism and ability to maintain confidentiality when handling sensitive employee matters. Must be able to manage competing demands, accept constructive feedback, while being extremely adaptable and flexible. Must have extensive knowledge of state and federal labor and employment laws, including EEO, ADA, and FMLA. Ability to travel as required. Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date. Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics. Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language. Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures. Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members. Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions. Experience: Minimum 5 years of work experience in Human Resources. 2-3 years’ work experience in employee relations, including conducting workplace investigations and detailed performance management required. Salary and Benefits: The salary range is $65,000 - $70,000 per year depending on relevant education, experience, and licensure.At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories. Powered by JazzHR

Foster real relationships. Advance the cause of women’s health. Improve lives. With a growing network of clinics and a rapidly expanding client base, Ageless Women’s Health is looking for a Client Relations Manager (CRM) to create and nurture long-term relationships with patients at our Biltmore clinic in AZ. WHAT WE DO Ageless Women’s Health is a leader in medically managed Hormone Replacement Therapy (HRT) for women. Our approach is rooted in personalized, evidence-based care that supports women in achieving optimal health and wellness. In addition to HRT, we offer services that support weight management, skincare, and overall well-being. Ageless Women’s Health was created by the founders of Ageless Men’s Health, a nationally recognized leader in testosterone replacement therapy with over 90 clinics in operation. JOB SUMMARY At Ageless Women’s Health, the mission of the Client Relations Manager is to drive clinic growth by cultivating strong, personal relationships with patients and promoting our services within the local community. On a day-to-day basis, this includes managing the front desk check-in and check-out process: greeting patients by name, catching up with them, collecting payments, and maintaining accurate records. You’ll assist with medical insurance documentation, help patients understand coverage where needed, and follow up on any missed payments or outstanding balances. Additionally, you’ll represent the clinic at local community events to spread awareness and grow our patient base. OUR IDEAL CANDIDATE IS: An excellent communicator with strong conversational skills and a sales mindset Energetic and outgoing Self-motivated and goal-oriented Passionate about providing outstanding customer service Detail-oriented and organized OUR IDEAL CANDIDATE HAS: A professional and health-conscious presentation Experience managing and maintaining client relationships Prior customer service, sales, or front-desk experience Comfort with making collections calls or addressing overdue payments professionally and empathetically The ability to thrive in a fast-paced, people-focused environment Interest in participating in community outreach efforts such as trade shows, wellness events, or local expos OUR ORGANIZATION OFFERS: A comprehensive compensation package with growth opportunities Medical, dental, and vision insurance and free select services at our clinics Paid time off, holidays and a positive working environment Ageless Women’s Health is proud to be part of a broader healthcare family that’s committed to transforming lives through personalized, hormone-focused care. We’re excited to welcome a new team member who shares our passion for wellness and our commitment to excellence. Visit our website to learn more about our mission and services for women. Check out our larger sister company Ageless Men's Health. Job Type: Full-time, On-Site/In-Person (not remote) Pay: $55,000 - $67,000 per year #INDCRM Powered by JazzHR

Rose Valley Management is looking to hire a Resident Relations Coordinator to join our team! About the Property: Prime location in Silver, Spring, Maryland surrounds scenic parks such as Rock Creek Park and Sligo Creek Park . Just minutes away from the Silver Spring Metro Station, which provides seamless connectivity to Washington, D.C. 1, 119 residential units DUTIES AND RESPONSIBILITES: Community Development Help create a community atmosphere within the property Implement creative social activities to develop positive relationships among residents Promote a positive image of ownership, property, and managing agent to residents and the surrounding community Promote an effective communications system Establish and maintain positive resident relations Encourage resident participation in the community events Assist in maintaining resident referral networks Establish and maintain an information packet on the local area for newcomers Planning Recommend policies and procedures to the Community Manager Send appropriate notes to residents as directed by the budget and Community Manager Prepare activities according to budget and resident retention needs Coordinate community events with the site staff Actively promote community participation Prepare property newsletter (if applicable) Prepare internal and external advertisement for events Ensure the quality of marketing and collateral materials Review all advertising for accuracy and effectiveness Negotiate and recommend contracts for applicable products and services to the Community Manager Attend scheduled owner’s meetings, staff meetings and resident meetings as required Pursue educational opportunities to keep abreast of industry issues Customer Service Give prompt, personal attention and assistance to incoming and current residents encountering housing-related problems Receive and report service calls promptly Review outside and intra-company correspondence Assist in responding to prospective resident complaints as directed by the Community Manager Close out maintenance work orders and follow-up with residents to ensure satisfaction Administration Contact all residents tendering a notice to vacate to ascertain their reason for vacating and attempt to have them rescind their notice Building inspection inspect to ensure safety and quality Prepare resident/prospect correspondence as needed Maintain general office files Assist in preparation of weekly reports Assist Community Manager in completion of special projects as necessary Complete other duties assigned by supervisory personnel QUALIFICATIONS: High school diploma or equivalent. A current and valid Driver’s License. 1-3 years of related experience preferably in residential property management. Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills. The ability to multi-task and maintain a professional appearance and demeanor. The ability to communicate professionally, calmly, and effectively with prospects, co-workers, residents, vendors, and corporate staff under high pressure situations. Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible. Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ rational decision-making skills is a must. Working knowledge of the Real Page software strongly preferred. BENEFITS OF WORKING AT ROSE VALLEY: Opportunities for monthly commissions Health, Dental and Vision Insurance Flexible Spending Account Health Spending Account Commuter Benefits Generous PTO package 401K after 1 year of service with a company match 100's of discounts on car rentals, hotels, amusement parks, and more Additional perks throughout the year including maintenance appreciation month, apartment onsite teams’ day, and many more Powered by JazzHR

Client Relations Specialist Supervisor Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES) – Fort Wayne, IN Are you an experienced client service leader looking to take the next step in your career? Join our team at NIVES and help lead a group of compassionate professionals who make a difference for pets and their families every day. About Us NIVES has been serving the community since 2004 and is one of Indiana’s largest small animal emergency and specialty hospitals. Our hospital offers 24/7 emergency care as well as services in cardiology, internal medicine, and surgery. We are proud to be the only veterinary hospital in the state certified as a Level II Critical Care Facility . The Role We’re looking for a Client Relations Specialist Supervisor to lead our front desk team and ensure clients and their pets receive compassionate, professional support—especially during urgent and stressful situations. This is a hands-on leadership role where you’ll guide, coach, and support our client services staff while also working directly with pet owners and our medical team. This position is for 2nd/3rd shift and requires flexibility, including evenings, holidays, and every other weekend . What You’ll Do Supervise, train, and mentor Client Relations Specialists Ensure excellent customer service in person, by phone, and by email Help manage emergency appointment scheduling and client communications Oversee accurate billing, payments, and record-keeping Support hospital flow by coordinating admissions, discharges, and follow-up care Collaborate with veterinarians, technicians, and other leaders to keep operations running smoothly What We’re Looking For Previous leadership or supervisory experience (veterinary/medical setting a plus) Strong communication and customer service skills Ability to stay calm and lead a team in a fast-paced environment Comfortable using Microsoft Office and practice management systems Flexible availability, including evenings, holidays, and every other weekend Why Join Us? Work in a respected specialty and emergency hospital Lead a compassionate, supportive client service team Opportunities for professional growth and development Apply today to join our team and help us continue providing exceptional care to pets and the people who love them. Powered by JazzHR

Carroll Institute is looking for an energetic, customer service oriented individual to work our front reception desk. This position answers phones and emails, directs clients, helps clients with paperwork, schedules future appointments, and more. Apply today! About Carroll Institute: We are proud to say we are one of the state’s most effective substance abuse prevention and treatment facilities. Carroll Institute has helped thousands overcome and begin the healing process from the devastation of chemical addiction, has reached thousands in local and regional schools with an individually-focused prevention message, as well as provided thousands of hours of mental health counseling services to the Sioux Falls area for over 5 years. Client Relations Coordinator Job Description: Communicate with local referral sources and community agencies. Participate in staff meetings as scheduled. Establish and maintain a welcoming environment that enhances the strengths of each client. Answer phones and greet clients and visitors in person, respond to emails and faxes from various stakeholders, set appointments, assist in information requests, take payments, process client paperwork, scanning, faxing, and other general administrative and front desk duties. Data entry in CSI, Omnitech, Therapy Notes, and STARs. Provide back up support for Administrative Assistant and other support staff. Data collection, reporting and program evaluation. Administer drug testing services. Other duties as assigned. Join our engaging, fun environment where we serve our clients and work as a team. Excellent compensation based on education/exp + a benefits package including, Health, Dental, Vision, PTO, ESL, 401k, Training Opportunities and MORE. Powered by JazzHR

Maplecrest Ford Lincoln is seeking an individual who is driven and upbeat to head Customer relations for our service Department. We are a very busy Fixed Ops Dealership. We want someone to come aboard who is ready for a challenge and is able to bring their own technique to our team. This position is not a desk job. We are seeking someone who is adaptable and able to wear many hats. Duties/Responsibilities: Greeting all Service Customers Upon arrival  Data Entry  Scheduling Service Appointments and Calling Missed Appointments Sending out Weekly E-blasts and Mining for potential Sales Opportunites Marketing for the service department. Going out on the road to prospect for new accounts for our fleet department. Running reports Drafts, implements, and executes policies and procedures to facilitate an overall quality customer service experience  10 years Experience in Customer Service preferred  Salary: Up to 100k Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Powered by JazzHR

Do you want to be part of the world's leading jewelry company while putting your experience in Customer Relations into practice? If so, we have an exciting opportunity for you! You will be part of the Pandora Colombia team in an international organization of people with a 'yes we can' spirit, passionate and results-oriented. We are looking for a creative and results-driven Customer Relations Specialist to join our team in Bogotá, Colombia, to manage the different platforms and resolve customer complaints/issues and assist them with their needs and inquiries. Your role as Customer Relations Specialist: Online Complaints Book: Respond and ensure the process of official responses complies with legal deadlines. Forward complaints from physical stores to customer service. Coordination of other daily activities. Take on all unprocessed returns due to a disagreement with the return policy and contact the customer to resolve the issue. File documents related to problems identified by the carrier, store or errors. Communication with the customer (email, phone calls, ...). Assist operations if necessary. Support in OMS operations (picking, packing). Manage CPOS regarding stock errors or receiving return orders. Assist in ADM activities if necessary. Qualifications and Skills: More than 2 years of experience in customer relations (experience in the luxury sector or jewelry is an advantage) Strong attention to detail and responsibility Excellent teamwork and communication skills - reliable and solution-oriented Advanced English is a differential Did we get your attention? If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. About Pandora The largest jewelry company in the world, we give a voice to millions of people's love every day. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's love. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.

📍  Location: Midtown Manhattan  | 🕒  Full-Time  | 💼  Entry-Level to Mid-Level Are you great with people and ready to lead a team? Do you thrive in fast-paced environments where every day is different? We’re looking for a  Customer Relations Manager  to oversee client satisfaction, coach a small team, and ensure smooth day-to-day operations. If you're organized, people-focused, and ready to grow, this is your opportunity to build real leadership experience in a fun, high-energy workplace. What You’ll Do: 🤝 Manage relationships with new and existing customers 📋 Resolve concerns with professionalism, speed, and care 👥 Train, motivate, and lead a small customer-facing team 📈 Monitor performance metrics and implement improvements 🧠 Act as the communication bridge between customers and internal teams Who You Are: 💬 An excellent communicator who genuinely enjoys helping others 🎓 A recent grad or early-career professional with strong leadership potential 🔍 Organized, detail-oriented, and solution-focused 🚀 Ready to take on responsibility and grow with a fast-paced company 😄 Calm under pressure and a natural team player What You’ll Get: ✨ Leadership training and mentorship 📈 Growth path into operations, client strategy, or senior management 💰 Competitive salary + performance bonuses 🎉 A fun, energetic work environment that values collaboration 📚 Real experience in team leadership and customer experience strategy Benefits: 🩺 Health, dental, and vision insurance 💼 401(k) with company match (if applicable) 📚 Ongoing professional development and career coaching Send your resume and a quick message about what makes you great with people. We’re more interested in your potential than your job titles. Apply now and take the next big step in your career. 🙌 Powered by JazzHR

PDI Health is a premier national provider of mobile radiology services, dedicated to delivering high-quality, convenient, and reliable diagnostic imaging solutions. Our comprehensive services include X-rays, ultrasounds, echocardiograms, and EKGs, tailored to meet the needs of our clients and patients. As an industry leader, we are committed to excellence, ensuring a seamless and dependable experience for all stakeholders. Our services cater to diverse settings, including nursing facilities, assisted living communities, hospice care, private residences, correctional facilities, and more. At PDI Health, we take pride in our mission to provide exceptional mobile diagnostic services that prioritize patient care and support the evolving needs of the healthcare industry. If you like variety in your day, have a natural ability and desire to socialize and network, strong at being self sufficient, and take pride in your work, this may just be the role for you!  The Client Relations and Development Manager is ultimately responsible for building and maintaining long lasting strong relationships with clients and potential clients while partnering with them to better understand their business objectives and needs. They work with the PDI team to help ensure the Clients receive the highest level of care and new business is brought on seamlessly and successfully to foster long term business growth.  TASKS AND RESPONSIBILITIES: Client Management:     a.) Build strong relationships and work closely with existing clients to understand their needs and ensure their satisfaction with our services.     b.) Communicate and coordinate with operations to ensure client needs and expectations are met.     c.) Visit clients on a regular basis, meeting the standards established by PDI.     d.) Attend all client meetings, Quarterly QA’s, events, etc. at client’s request.     e.) Provide training, in-services, and any helpful communication to clients on proper ordering, procedures, and processes.     f.) Respond to all questions, inquiries, and issues from clients.    g.) Handle all tasks related to getting a new client onboarded, including, but not limited to, client set up and training, Client Management and Development:    a.) Attend tradeshows, networking events, educational forums, and any other industry related gatherings.    b.) Actively engage with all industry trade associations and groups.    c.) Contribute positively to the customer/prospect experience by engaging, supporting, and working with the entire PDI team in a collaborative manner.    d.) Effectively manage all activity in the CRM for clients and prospects keeping all relative information and activity up to date.    e.) Learn, understand and know the market (prospects, competitors, vendors, etc.)     f.) Keep current on industry trends and best practices that may impact the business and service offerings of the organization. Qualifications:    a) Bachelor’s Degree or equivalent experience    b) Written and verbal communication skills with a high degree of emotional intelligence    c) Valid driver’s license and good driving record    d) Proficient with computers, MS Office, and CRM databases    e) Self starter with the ability to work independently as well as in a collaborative team    f) Strong organizational, time management, and customer service skills    g) Prior experience in Mobile Radiology, a clinical background or experience in the Long Term Care industry a plus. #exec Powered by JazzHR

Title: Media Relations Analyst Location: Washington, DC (On-Site)Travel: Travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be requiredClearance: Current Public Trust or the ability to obtain one This position is contingent on contract award Key Responsibilities: Track, manage, and log incoming and outgoing media inquires. Provide regular metrics and analytics on media relations functions and press coverage. Compile and distribute press clips on a daily basis. Draft press releases, public affairs guidance, and other media relations products. Qualifications: A Bachelor’s degree in business, communications, media, or related field., and At least ten (5) years of relevant experience, or At least five (2) years of experience with a Master’s degree or higher in business, communications, media, or related field. Understanding and experience with media relations and associated analytics with experience in industry standard media metrics software (i.e. Cision, Meltwater). Ability to obtain and maintain a Public Trust. Benefits at Red Carrot: At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package. Training and Development – Tuition reimbursement and professional trainings for eligible employees. Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage. 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period. Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment. Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays. About Us: Red Carrot is an award-winning, woman-owned small business that is growing rapidly in the federal government space. Our team is fueled by passion, backed by intelligence, and built on expertise. From our inception, we have leveraged industrial engineering principles and data analytics to craft highly efficient solutions for clients’ complex needs. As we have grown, we remain focused on research-centric, data-informed, and audience-oriented, while expanding our range of expert capabilities. Headquartered in Miami, Florida, we have a strong and continually growing presence in Washington, D.C., as well as team members and clients all over the country. We understand the importance of overcoming geographic limitations to provide the best, all-encompassing service to our clients. Red Carrot builds client capacity by implementing Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions on behalf of our clients. EO Commitment: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, ancestry, sex, pregnancy, national origin, age, disability, marital status, familial status, gender identity, transgender status, sexual orientation, actual or perceived status as a victim of domestic violence, dating violence or stalking of any individual or any person associated with such individual, or any other protected status in accordance with all applicable federal, state, and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment. Powered by JazzHR

At Lanham Partners, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Associate role was made for you! Responsibilities of a Client Relations Associate: Establish and maintain long lasting business and client relationships in person Identify, troubleshoot, and provide clients resolutions to their issues and concerns in a face-to-face setting Maintain open communication between our clients, their consumers, and our Client Relations Associate Team Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions Provide clients with an individualized purchasing experience and utmost customer service Coordinate with sales team to ensure process orders are completed and installation dates are set Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates Collaborate with fellow Client Relations Associates, and other Customer Service and Sales team members that all sales targets are met The Ideal Candidate as a Client Relations Associate: High School Diploma or equivalent certification required Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred People-oriented and passionate about building relationships Charismatic and personable demeanor that transpires to fellow Client Relations Associates and other Customer Service team members Results driven and self-motivated to improve interpersonal skills Practices active listening and is empathetic to client’s concerns Solution-oriented and takes initiative in resolving unexpected challenges #LI-OnSite Powered by JazzHR

Community Relations Specialist Department: Community Relations Reports To: Community Relations Manager WHY VERO? Vero Fiber is a dynamic and innovative telecommunications company dedicated to delivering high-speed fiber-optic internet services to communities across the country. We are on a mission to connect people, businesses, and institutions with the power of lightning-fast internet, and we are rapidly expanding into new markets. Our success depends on effective community engagement, resident trust, and positive municipal partnerships — making this position a critical part of our growth and long-term success! POSITION SUMMARY Vero Fiber is seeking a Community Relations Specialist, with flexibility for a mid-level individual or an experienced lead. This role will drive community engagement strategies across active, new, and proposed fiber markets across Montana. This is a key role for developing Vero’s Fiber-To-The-Home (FTTH) business and the successful candidate will act as a trusted liaison between Vero Fiber and the communities we serve, lead engagement initiatives, and help build a scalable, best-in-class community relations function. This is a high-impact role offering significant growth potential as Vero Fiber continues to expand across multiple regions. RESPONSIBILITIES Serve as the lead community liaison, managing communications and relationship strategies for active deployment markets as well as new and prospective market entries. Lead the planning and execution of community engagement initiatives within local markets, including town halls, Chamber of Commerce meetings, civic group presentations, open houses, and community events. Collaborate closely with cross-functional teams including construction, engineering, and operations to stay ahead of build activities and proactively inform communities. Develop and help manage multi-channel communication strategies (in-person, digital, social media) to maintain transparency and strengthen Vero’s local presence. Monitor community sentiment, track recurring issues, and escalate key concerns to leadership, providing strategic recommendations for maintaining public trust and brand integrity. Own the management of a centralized hotline and community support inbox, ensuring all resident/community inquiries and concerns are addressed or escalated within established SLAs (generally 72 hours). Coordinate the resolution of construction-related community concerns (e.g., property damage, traffic access issues) by working across internal departments and ensuring satisfactory outcomes. Maintain and grow an active online community presence, regularly posting updates, responding to concerns, and advertising community engagement opportunities. Support strategic new market entry by identifying and building relationships with community leaders, civic groups, and local influencers ahead of deployment. For those with leadership experience, act as a mentor for Community Relations Specialists, providing guidance, sharing best practices, and helping to develop a scalable, high-performing team across regions. Assist in standardizing templates, playbooks, and communications tools to enhance the consistency and quality of community engagement across all markets. Provide regular executive reporting on community outreach activities, public sentiment, issue resolution metrics, and strategic recommendations. Travel regularly within assigned markets to attend meetings, engage with communities, and manage events; occasional travel to other Vero regions is expected (travel will vary depending market expansions/launches and seasonality). CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Building Relationships , Communication , Customer-focused , Initiative , and Persuasiveness . REQUIRED QUALIFICATIONS 2-5+ years of experience in community relations, public affairs, customer engagement, or related fields, preferably supporting infrastructure or telecommunications projects Exceptional verbal and written communication skills, with the ability to adapt messaging for diverse audiences and community groups Ability to independently prioritize, manage multiple active markets, and operate effectively in a fast-paced, high-growth environment Strong customer service orientation with demonstrated conflict resolution skills Proficiency in Microsoft Office Suite (Outlook, SharePoint, Excel) and social media community engagement tool PREFERRED QUALIFICATIONS                     Strong leadership and mentoring abilities; previous experience guiding or coaching junior team members is highly preferred Experience in broadband, telecommunications, or utilities industries Prior experience launching and scaling community relations initiatives across multiple regions Familiarity with local government, HOA structures, and civic engagement practices Experience with CRM & Marketing Automation tools (Hubspot, Salesforce, Mailchimp, Constant Contact, etc) JOB DETAILS AND PHYSICAL REQUIREMENTS This role requires moderate to extensive travel depending on market expansions/launches and seasonality. Moderate travel up to 25% of the time requires the ability to travel regularly for activities such as out-of-town meetings, trainings, projects, and outreach activities. Extensive travel up to 50% of the time requires the ability to travel to various locations to perform job duties. Travel schedules may be predictable or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project. Must be authorized to work in the United States. This is an exempt position. This is a full-time position. This is a staff or management position depending on experience. This position is located in our Montana market. The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role. This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time COMPENSATION & BENEFITS Base pay is paid at a salary rate. The annual salary range for this position is $55,000 to $75,000 depending on experience level (staff or management) and ability to travel (25% or 50% of the time). Paid Life Insurance, medical plans, PTO, holidays. Dental and vision options. 401(k) with match. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. For more information about E-Verify, please visit:  www.e-verify.gov This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Building Relationships: Employees with relationship-building competencies adopt practices to strengthen and maintain productive relationships. It’s important that all employees establish strong relationships with clients and colleagues and build trust through regular contact. Advanced employees are able to manage higher profile relationships and/or more difficult customers successfully. They build strong internal teams and prioritize relationship maintenance daily. Communication: Communication as a core competency ensures someone can provide accurate and understandable information to others. Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When and individual communicates effectively, both the sender and receiver feel satisfied. Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening.   All employees should be able to explain simple information clearly. Advanced communicators are able to build relationships across the organization, practice active listening (giving their full attention in a communication exchange), and ensure their messaging is clear, correct, complete, concise, and compassionate. Customer-focused: Customer-focused employees perceive the practical and emotional needs of customers. They listen to customer feedback and promote the company in a way that meets customer expectations. You’ll know someone is customer-focused if they’re able to use active listening to shape narratives around customer requirements. Advanced employees study customer behavior patterns and develop a detailed knowledge of the organization’s audience. Initiative: Employees who take initiative are able to act autonomously to get the job done. They volunteer readily and seek to increase their responsibilities, asking for help when needed. Junior employees know how to carry out tasks autonomously. Intermediate-level individuals with this core competency, however, identify problems and apply solutions that fit appropriate guidelines. At higher levels, employees need very little guidance and can define their workloads accurately to meet strategic objectives. Persuasiveness: Persuasive employees can convince others to change their course of action or assume a different perspective. Basic persuasion involves communicating ideas clearly or even, at a higher level, negotiating with colleagues and influencing team policies. Advanced employees promote complex strategic goals at a senior level and can convince others to accept the disruption of business activity in pursuit of organizational success.   Powered by JazzHR

Corporate Relations Manager Founded in 2017 and headquartered in Rochester, NY, REMADE℠ is a 160+ member public-private partnership funded in part by the U.S. Department of Energy with an initial investment of $140 million. REMADE is the only national institute focused entirely on developing innovative technologies to accelerate the U.S.’s transition to a Circular Economy. In partnership with industry, academia, trade organizations, and national laboratories, REMADE enables early-stage applied research and development that will create jobs, dramatically reduce embodied energy and greenhouse gas emissions, and increase the supply and use of recycled materials. For more information about REMADE ( R educing EM bodied Energy A nd D ecreasing E missions), visit www.remadeinstitute.org . Position Summary The Corporate Relations Manager plays a pivotal role in advancing the mission of the REMADE Institute by driving revenue growth through strategic fundraising and partnership-building initiatives. This individual will be responsible for developing and implementing comprehensive strategies to secure funding from diverse sources, including individual donors, corporations, foundations, and government grants. The individual will identify and pursue business development opportunities that align with the organization’s goals, and work with the leadership team to develop partnerships, sponsorships, and collaborations. The ideal candidate combines a strong understanding of fundraising principles with a proven ability to build meaningful connections, communicate the organization’s vision effectively, and deliver measurable results. The Corporate Relations Manager will work closely with Institute leadership to ensure alignment between fundraising efforts and organizational priorities to drive growth and sustainability. This job is based in the Rochester, NY office. Salary Range:  $120k to $150k Primary Responsibilities Develop and implement comprehensive fundraising strategies to support the organization’s mission and goals. Set annual fundraising goals, monitor progress, and adjust plans to meet or exceed targets. Research and identify funding opportunities aligned with the organization’s technology-focused mission Identify, cultivate, and solicit individual, corporate, and foundation donors, fostering long-term, meaningful relationships Research and identify grant opportunities relevant to REMADE’s mission space and work with the leadership team to develop compelling proposals Partner with the marketing team to develop impactful materials that convey the organization’s mission and vision to support business development and fundraising activities Represent the organization at external events, conferences, and individual meetings Other Institute deliverables as needed Required Skills and Experience Proven track record of securing major gifts, grants, and partnerships. Experience working with federal and/or state agencies, with a preference for candidates who have managed government-funded grant programs Strong verbal and written communication skills, and ability to convey complex information in a way that others can readily understand Strong attention to detail, ability to multi-task and work effectively in a fast-paced environment Demonstrated experience in grant writing a plus Educational Experience           Bachelor’s Degree required 8+ years of experience in fundraising, business development, or a related field, preferably in a technology-based organization The REMADE Institute does not discriminate in the screening or submission of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or other protected status. All applicants must be U.S. citizens or lawful permanent residents Powered by JazzHR

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours Shifts: This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM - 4 PM CST, Monday- Friday OR 11::00 AM - 7:00 PM CST, Monday- Friday EST (fixed shift) OR 12:00 PM - 8:00 PM CST , Monday- Friday EST (fixed shift) All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST There will be a required shift during the 8 week training period of 9 AM - 5 PM CST Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: Resident Relations Manager About IRT Living: Lenoxplace and Village at Auburn are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success. Opportunity Overview: Similar to an Assistant Community Manager, the Resident Relations Manager provides vital support to the General Manager and helps create a strong sense of community. In the General Manager's absence, you'll take the lead as the primary point of contact for residents-ensuring they feel acknowledged, supported, and genuinely valued. You'll handle resident communications, thoughtfully resolve concerns, and work closely with onsite teams to deliver exceptional service and elevate the overall resident experience. You'll play a central part in building a warm, welcoming atmosphere that residents are proud to call home. Your Day-to-Day: Assist the General Manager by overseeing daily operations when they're at the sister property Be the go-to expert and friendly face for resident questions, concerns, and everyday needs Jump in on leasing efforts-greet prospects, give engaging tours, follow up with leads, and help future residents find their perfect home Keep things running smoothly by processing lease applications, screening applicants, and ensuring all paperwork is in order Build strong relationships through clear communication with both current residents and prospects Monitor local market trends and help the team stay competitive Lead the charge on resident renewals and retention-because keeping happy residents is what it's all about Own our online reputation-manage social media, respond to reviews, and keep our digital presence positive and engaging Why You'll Love Working Here: Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success. Growth Opportunities: Ongoing development programs to support your career advancement. Recognition & Appreciation: We celebrate individual and team achievements through various initiatives. Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future. Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards. Employee Ownership: Stock awards within your first year of employment. Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%). What We're Looking For: 3+ years of experience in multifamily property management preferred Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook); Entrata experience a plus Familiarity with Fair Housing laws and leasing regulations Must have a valid driver's license, reliable transportation, and be open to limited travel (up to 10%) Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date. We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.