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Employee Relations Specialist
AirbusMobile, AL
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial is looking for an Employee Relations Specialist to join our HR team in Mobile, Alabama or Kinston, North Carolina. The Employee Relations (ER) Specialist champions Airbus values and culture across the U.S. Commercial region by partnering with leaders and employees to resolve conflict and promote a culture of teamwork, respect, trust, and engagement. The ER Specialist will drive an effective Employee Relations strategy by actively partnering with the Director of Employee Relations, HR Business Partners (HRBPs), employees and managers to deliver on the promise that Airbus works best when it partners with its employees directly, maintaining Airbus' status as an employer of choice. Meet the Team: Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience. Your Working Environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP") Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Strategy 30% Drive and operationalize Airbus values through the employment relationship with our employees and leadership. Act as Front-Line Focal Point for Airbus ER and assigned portfolio. Support development and immersion of Employee Relations. ER strategy for each of the assigned business units, creating and cultivating tools and processes supporting ER. Make data-driven recommendations to improve ER processes. Support the resolution of employee concerns quickly and effectively through established and to be developed means. Facilitate, at a tactical level, the feedback loop on ER issues to the Business and the Director of Employee Relations. Maintain current knowledge and awareness of immediate HR issues: internal policies and practices, state and federal employment regulations, public social issues, and current interpersonal/team dynamics. HRBP and Stakeholder Collaboration: 30% Data analysis and comparisons of Business Unit Assessment data for the region. Support the delivery of ER support to various business units, as needed to include training, tool and process deployment. Support risk mitigation efforts as when needed. Collaborate with HRBPs and leaders to develop, manage, and evolve employee recognition and engagement programs. Investigations: 20% Conduct People Matter investigations following the Airbus method. Escalate difficult or complex cases to the Director of Employee Relations when appropriate. Present investigation findings and recommendations to disciplinary committees as required. Provide feedback to the reporter(s) upon completion of the investigation. HRBP Support: 15% Support difficult conversations when requested by HRBPs and/ or business leaders. Collaborate with HRBPs and leaders to implement and communicate new policies and procedures. Other duties as assigned : 5% Your Boarding Pass: Bachelor's degree in Business, HR or related field 7+ years engaged in HR, Management, Labor Relations, Compliance or Legal with an emphasis in labor issues. Experience conducting investigations and leading difficult conversations. Experience working with both hourly and salaried employees. Knowledge of federal and state employment and labor law including EEO, FMLA, FLSA, etc. Preferred Experience Aerospace industry experience. Experience in a manufacturing environment. Experience working for a complex, international organization. Physical Requirements Onsite 100% Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Carrying: Several times a week able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Lifting: Several times a week able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Pushing / Pulling: Several times a week able to push and pull small office furniture and some equipment and tools. Sitting: Daily able to sit for long periods of time in meetings, working on computer. Squatting / Kneeling: Several times a month able to squat or kneel to retrieve or replace items stored on low shelving. Standing: Daily able to stand for discussions in offices or on production floor. Travel: Rarely able to travel independently and at short notice. Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. Appropriate hearing/eye protection may also be required when visiting the shop floor Prior labor union experience. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: HR Expertise ----- Job Posting End Date: 02.20.2026 ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
Posted 3 days ago
Customer Relations Liaison- Kingston, NY, On-Site
Owens & Minor, Inc.Kingston, NY
$27 - $31 / hour
At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life. The anticipated hourly range for this position is $27- 31/hour. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. This position requires a daily commute, Monday-Friday, into the local Apria branch in Kingston, NY. You will act as a main support system to the Sales Executive in the territory. JOB SUMMARY This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as a single point of contact for a specific account or accounts. Responds to customer needs, concerns and complaints in a timely manner. Consults with clients and referral sources on products and necessary equipment. Obtains all documentation to be scanned and batched at the Branch. Manages all follow-up functions with the account, post set-up. Oversees all transactions coming from a specific account(s), including all referral sources. Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment. Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling. Assesses patient's needs and promotes company products/services at office visits, as appropriate. Proactively resolves issues by anticipating and identifying problems then coordinating the appropriate solution(s). Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments. Assists medical groups and/or other provider groups to understand the products and services available under the contract. Assists in the utilization process as well as transitioning members related to capitation switch outs. Coordinates patient services with physicians and medical groups. Identifies and develops strategic relationships within the institution that will enhance patient care. Participates in the institution's quality assurance/performance improvement initiatives as requested. Performs timely follow up on initial/renewal authorizations to maintain reimbursement of products/services. Performs follow up on outstanding CMNs, Renewal CMNs, and prescriptions. May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services in accordance with training received and approved by state licensure limitations. Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis. Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. Operates a Personally Owned Vehicle (POV) in accordance with the essential job functions. Sets-up and delivers home healthcare products and services. Performs other duties as required. MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience High School diploma required At least 2 years of related experience Must be at least 21 years of age or older at the time of hire. Demonstrated ability to build and maintain solid working relationships with internal and external customers. Learn and comply with all POV requirements applicable for the safe and complaint use of POVs. Participate in and successfully complete ongoing training and development to become and remain qualified to perform the essential job functions. Geographically located within the assigned territory. Certificates, Licenses, Registrations or Professional Designations Must Poses a Valid Driver's License SKILLS, KNOWLEDGE AND ABILITIES Business Acumen Problem Solving/Analysis Communication Proficiency Personal Effectiveness/Credibility Computer Skills Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word Language Skills English (reading, writing, verbal) Mathematical Skills Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). In addition: Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents. Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values. Employee continually engages in activities that require talking and hearing. This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job. Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents. The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. In addition: The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions. The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high. There is moderate exposure to dust, fume, mists and odors. Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states. General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment. May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to. Will be required to wear various personal protective equipment consistent with the hazards encountered in this role. #LI-CS2 Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: Medical, dental, and vision care coverage Paid time off plan 401(k) Plan Flexible Spending Accounts Basic life insurance Short-and long-term disability coverage Accident insurance Teammate Assistance Program Paid parental leave Domestic partner benefits Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
Posted 30+ days ago
Senior Developer Relations Manager - Omniverse
NvidiaSanta Clara, CA
$184,000 - $287,500 / year
NVIDIA is seeking a highly technical Senior Developer Relations Manager to drive adoption of Omniverse and physical AI simulation libraries and AI models across our software partner ecosystem. The collaborations will span across multiple vertical market segments. Successful candidates will be highly technical, able to move and adapt quickly to changing needs, guide architecture and implementation plans with product and engineering teams, engage at all executive levels both inside NVIDIA and with partners across multiple partners. What you'll be doing: Serve as a technical advisor and problem solver with partner engineering teams, collaborating on architecture, code, and integration for Omniverse and AI enabled-solutions. Develop and maintain deep technical expertise in NVIDIA Omniverse and related technologies (APIs, USD, NIMs, Blueprints) through prototyping, technical integration and creation of reference architectures. Co-design and implement sophisticated technical solutions with partners - defining objectives, architecture, achievements, and delivery plans. Give sample code, architecture diagrams, and direct engineering support to overcome technical challenges. Develop and deliver technical enablement resources (code samples, reference architectures, integration guides, workshops) to accelerate partner engineering teams' adoption and effective use of Omniverse. Engage with partner software organizations - from engineering teams to technical leaders, and decision makers - to understand their goals, identify and resolve technical blockers, advocate for standard processes, and drive alignment with NVIDIA technical solutions. Represent and advocate for the partner technical needs and feedback to NVIDIA's internal product and engineering teams, supplying actionable insights from field deployments to influence product roadmaps. Support product launches, technical go-to-market activities by providing technical validation, demonstrating integrated solutions, and ensuring perfection in customer- and partner-facing materials. What we need to see: A minimum of 10+ years of overall professional experience in the technology industry, including at least 5+ years of direct, hands-on technical experience in software development or engineering. B.S. in Computer Science, Engineering, or a related technical field (or equivalent experience). Proven hands-on involvement throughout the full software development lifecycle - including requirements definition, design, implementation, testing, integration, quality assurance, and post-release support. Experience (as a software engineer or technical product manager) in one or more of the following domains: real-time 3D visualization and simulation, enterprise-scale ISV software development, full-stack application development, AI/machine learning workflows (including ETL, data pipeline development, synthetic data generation, and data preparation), or graphics and GPU accelerated programming. Significant technical depth in industrial software, robotics and/or automation technologies (e.e., CAE, CAD, PLM, ERP, MES, SCADA, EDA), with direct hands-on contributions to product integrations or software libraries. Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Clear communication skills for conveying technical concepts, architecture, and code to audiences ranging from engineers to executives. Validated ability to structure and implement sophisticated technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external partners (across sales, legal, product or marketing teams as needed). Ways to stand out from the crowd: Familiarity and/or experience with NVIDIA libraries and models (CUDA-X, Omniverse, OpenUSD, RTX, Isaac, PhysicsNeMo, Cosmos) Strong recent experience developing or integrating technology libraries into industrial, robotics or automation software Familiarity with AIOps, cloud-native and container orchestration technologies (e.g., Kubernetes, Docker, Kubeflow), along with agentic architectures (e.g., MCP, LangGraph) and observability tools for monitoring complex, autonomous systems. Track record of influencing sophisticated product decisions through positive relationships while also balancing software partner needs with understanding. With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our Dev Rel teams are growing fast. If you're a creative and autonomous professional with a genuine passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until January 13, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Posted 30+ days ago
Provider Relations Executive - Triwest Programs
Cambia Healthwarrenton, OR
$84,200 - $113,900 / year
Provider Relations Executive - TriWest Programs Hybrid opportunities in Portland, OR; Medford, OR; Vancouver, WA; Burlington, WA; Renton, WA; Spokane, WA; Salt Lake City, UT; Lewiston, ID; Boise, ID Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Provider Relations Executives are living our mission to make health care easier and lives better. As a member of the TriWest Provider Relations and Contracting team, our TriWest Provider Relations Executives oversee TRICARE and VA CCN contract management, facilitating coordination between Cambia departments, TriWest, network leadership, and providers to ensure seamless provider experiences, resolve issues, and build strong relationships - all in service of making our members' health journeys easier. Do you have the ability to build and maintain strong relationships with providers, as well as and internal and external stakeholders? Do you have strong knowledge of healthcare industry trends, regulations, and best practices? Do you value the betterment of member care? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Provider Relations Executive would have a Bachelors degree in Healthcare Administration or related field and a minimum of 5 years of experience in the healthcare industry with specific focus in provider relations, provider contracting, customer service, financial analysis: Provider/payer strategy development or implementation; Provider/payer contracting and reimbursement, preferably managed care; delivery system administration, or equivalent combination of education and experience. Valid driver's license is required. Skills and Attributes: Strong communication and facilitation skills to deliver challenging messages with diplomacy while maintaining strong relationships with provider partners. Self-directed with creative problem-solving skills to identify problems, develop solutions, and implement a chosen course of action to resolve issues and build consensus among diverse stakeholders. Professional presence, leadership, and knowledge of helping complex organizations affect change to improve their operations. Strong critical thinking, consulting, and influencing skills to present complex information simply and succinctly at all levels of the organization. Ability to effectively manage a variety of formal presentation settings, prioritize work, and meet timelines. Knowledge of healthcare systems, including provider coding, reimbursement, contract methodologies, products, and networks, as well as the inputs to the total cost of care for a population. Proficiency in using Microsoft Office tools, with the ability to travel extensively within the state and work in a high-pressure environment while managing conflict and ambiguity. What You Will Do at Cambia: Act as the liaison between providers and TriWest for the purpose of building and maintaining TriWest's provider networks. Develops and fosters collaborative partnerships with key providers and internal stakeholders, establishing credibility as a trusted advisor and resource to influence positive change. Documents provider information, tracks and reports performance metrics, and ensures providers have access to reports and tools to drive performance. Maintains knowledge of contract terms and performance targets, educates providers and internal stakeholders, and facilitates executive-level Joint Operating Committees to discuss performance and collaboration opportunities. Facilitates internal and external workgroups to review performance reports, identify opportunities, and drive action plans to improve clinical quality, cost containment, member experience, and provider experience. Coaches providers to improve member health outcomes through engagement and enablement, monitors progress and communicates performance expectations to drive change. Identifies and leads new initiatives to assist providers in transitioning to innovative payment models and manages the implementation of cross-functional organizational strategies to improve provider and member experience. Serves as a subject matter expert on competitive intelligence, supports development of innovative programs, and represents the health plan's position on local and national provider programs. The expected hiring range for a Provider Relations Executive is $84,200 - $113,900 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $79,000 - $129,000. #LI-hybrid About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
Posted 1 week ago
Sr Labor/Employee Relations Specialist
Colonial Williamsburg FoundationWilliamsburg, VA
Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally. About the Position The Sr Labor/Employee Relations Specialist works under the Director, Human Resources to resolve employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency promptly. This role conducts daily operations including investigations, mediations, and administration of company policies and procedures related to employee relations, performance management, and workplace conduct, resolve employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency promptly. Additionally, the role stays updated on trends and industry practices within the employee relations domain, collaborates with teams to implement training programs, and ensures compliance with policies. The role maintains accurate and confidential employee records and data related to employee relations matters. Must reside in or be ready to relocate to Virginia* Main Duties: Provides accurate and timely advice, guidance, and support on the interpretation of collective agreements to management and collaborates with the legal department to ensure compliance with legal obligations under collective bargaining agreements and applicable laws. Promotes early dispute resolution objectives to identify and reduce potential conflict, coaches management for issue resolution. Participates and supports the handling of the grievance and arbitration process. In collaboration with the legal department, serve as an advocate in administrative proceedings for the Company. Assists in the development of the negotiation strategy that includes economic and non-economic impacts of the CBA Maintains a comprehensive library of all CBAs, negotiation schedules, strategy briefs, grievance & arbitration logs, etc. Assists in the preparation of the negotiation strategy package to submit for corporate leadership approval Conducts thorough and compliant labor relations investigations. Fosters effective relationships with the CWC team, Human resources team, Union, and Representatives. Provides training and information sessions for stakeholders on labor relations matters. Maintains in-depth knowledge of applicable employment and labor laws, reducing risk and ensuring regulatory compliance Responsible for achieving goals around driving organizational mission, strategic labor relations initiatives, continuous improvement, and the professional development of others and self. Works closely with the Human Resources Team, assigned business units, and legal to continuously improve service delivery. May serve as a lead or team member on special project teams. Proactively analyzes and interprets complex employee data to provide solutions to employee labor relations matters that have an impact on operations. In conjunction with the legal department, provides expert legal advice on labor relations matters to management. Other duties as assigned. Required Education and Experience: Bachelor's degree in HR or related field; equivalent experience may be considered in lieu of a degree. 5+ years minimum of practical experience in human resources, union relationships, negotiating contracts, and investigating grievances. Demonstrated proficiency with Microsoft Office Suite. Preferred Qualifications: Experience in the hospitality field. Experience with case management technology. Legal experience and/or degree. Key Skills / Competencies: Strong written and verbal communication skills; able to communicate with tact and diplomacy. Ability to influence others on policies, practices, and procedures. Effective at capturing and synthesizing information from multiple parties. Solid understanding of employment laws. Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner. Knowledge of multiple areas of employee relations.
Posted 30+ days ago
Carrier Relations Specialist I
Niagara BottlingDiamond Bar, CA
$71,314 - $92,709 / year
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Carrier Relations Specialist I The Carrier Relations Specialist I assists in the execution of the transportation procurement strategy for an assigned region. Essential Functions Primary daily point of contact for carrier partners within a given region Assist in the procurement of short term and tactical transportation capacity Communicating Key Performance Indicators to carrier partners and leverage contractual obligations and relationship to ensure compliance Communicate daily sourcing needs to carriers while optimizing and maximizing contracted capacity Attend/lead selected carrier meetings including compiling and evaluating summaries of carrier performance Identify cost-saving opportunities to reduce Total Cost of Ownership for assigned region Provide recommendations for supplier process improvements Interaction with various supply chain departments to drive transportation initiatives On-board, train, and develop new carriers Work with suppliers to track pricing and capacity changes Involved in department strategy that include setting team goals, project creation/evaluation, and serving as a project lead for procurement initiatives Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 0 Years- Experience in Field experience may include a combination of work experience and education Preferred Qualifications: 2 Years- Experience in Field experience may include a combination of work experience and education Competencies Proficient in Microsoft Excel, Word and Outlook Experience with Oracle (OTM) preferred Ability to manage multiple sources of information and make independent and timely decisions Strong verbal and written communication skills Detail oriented and accurate Team oriented - collaborates well in a group and contributes in reaching shared goals Solution driven- Identifies and problem solves through high volume work load with urgency Ability to prioritize multiple tasks effectively Strong relationship building skills Strong customer advocacy skills Strong leadership skills and ability to delegate Ability to analyze customer/carrier/order trends pertaining to specific account Change Management - communicates changes effectively; builds commitment and overcomes resistance. Ability to identify, suggest and implement process improvements This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Education Minimum Required: Associate's Degree in (Supply Chain, Logistics) or equivalent work experience Preferred: Bachelor's Degree in (Supply Chain, Logistics) or equivalent work experience Certification/License: Required: N/A Preferred: N/A Foreign Language Required: None Required Preferred: None Required Typical Compensation Range Pay Rate Type: Salary $71,314.38 - $92,708.69 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! https://careers.niagarawater.com/us/en/benefits *Los Angeles County applicants only Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees. Niagara Plant Name CORP-MAIN
Posted 30+ days ago
Employee Relations Manager
Genworth FinancialRichmond, VA
$80,200 - $171,400 / year
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Employee Relations Manager POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. YOUR ROLE As a Human Resources team member, you'll help create the culture and associate experience that enables and inspires us to do our best each day in serving our customers, communities, and each other-now and in the future. The Employee Relations Manager is a key partner collaborating with HR Business Partners to advise leaders on matters of performance, conflict, conduct, and discipline. The ER Manager works to maintain positive employee relationships while ensuring compliance with the law. This includes facilitating prompt and effective resolution of workplace conflicts and addressing issues for employees, managers, and leaders in a manner consistent with Genworth's Mission, Vision, policies, practices, and overall business strategy. This position reports to the leader of HR Compliance. What you will be doing Serves as a primary point of contact for employee relations matters, providing support, coaching and advice to managers regarding performance management, employee discipline, policy interpretation, and termination processes. Assess investigation decision points, gather and analyze evidence, interview involved parties, and document findings to support fair, timely, and defensible outcomes. Conduct impartial, legally compliant investigations into employee complaints and internal threats, including matters arising under Title VII, in alignment with company policy and state and federal law. Ability to establish and maintain effective working relationships with employees, management, at all levels of the organization; use reason and de-escalation skills to manage difficult or emotional situations; present facts and recommendations verbally and in writing; plan, design, implement. Advises business management and leadership on ER issues using independent judgment and critical thinking while upholding company values and culture, reducing company risk, and ultimately improving the team member experience. Consults with management in developing employee performance improvement plans. Partners with Senior HR leaders, HRBPs and internal counsel on corrective actions, documentation, performance coaching, or other actions for team members. Makes recommendations to internal Legal counsel & managers regarding all employee corrective actions and performance management. Providing substantive review and editing of corrective action documentation. Partners closely with IT, Risk and Data Security teams to investigate misconduct involving systems, data access, or information security, while maintaining confidentiality and risk awareness. Tracks relevant employee data, metrics & trends to help define process improvements and approaches. Perform other duties as assigned. Future willingness to travel (approx. 2-3 days per quarter with occasional overnight travel) What you bring Minimum 5+ years of experience demonstrated a proven track record of managing and resolving complex employee relations matters in a multi-state business environment. Deep understanding of State and Federal US employment law, EEO regulations, workplace anti-discrimination and accommodations related laws, including Title VII, the ADA, the FMLA and their state law equivalents. Highly skilled in workplace investigations, negotiation, conflict management and employee relations procedures and processes. Investigations experience in a remote/Hybrid work environment Ability to manage multiple priorities effectively. Communicate effectively (verbally and in writing) with all levels of the organization up to and including C-suite. Proficiency in Microsoft Office products including Word, Excel, Outlook, Teams, SharePoint, PowerPoint and CoPilot. Understanding of the benefits and risk of AI use and impact in the workplace. Strong understanding of how to leverage publicly available information, such as Open Source Intelligence (OSINT) and Publicly Available Information (PAI), for workplace investigations and due diligence, ensure all data collection adheres to legal and ethical HR standards Proficiency in HRIS systems (such as Workday, HR Accuity, ServiceNow, HR ticketing systems/case management). Bachelor's degree Human Resources, Human Development, Psychology, or related field (preferred) Human resources certification (SHRM/HRCI/CERP) (preferred) Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services Additional Information The base salary pay range for this role starts at a minimum rate of $80,200 up to the maximum of $171,400. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
Posted 1 week ago
Developer Relations Engineer, Advocacy
TenstorrentPortland, OR
$100,000 - $500,000 / year
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we build computers for AI, and the developers shaping its future. Our high-performance RISC-V CPUs, modular chiplets, and scalable compute systems give developers full control at every layer of the stack, at any scale from a single-node experimentation to data center-scale deployment. We believe in an open future. Our architecture and software are designed to be edited, forked, and owned. Our team of engineers, dreamers, and first-principle thinkers is redefining how hardware and software converge to accelerate innovation. As part of a new organization focused on experience, we need engineers for our Developer Relations team that deeply understand developers' trials , tribulations, and wins. While you'll certainly build on Tenstorrent hardware and software, your focus will be on working with developers directly online and at in person events. You'll meet developers where they are, understand their needs, and partner with them to manifest an open future we can all be proud of. This role is remote, but you're welcome to work from one of our offices if you're nearby. We encourage candidates of all experience levels to apply. Your interview will determine the best fit, and offers will reflect that assessment. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Inspire developers and builders to reach their goals using tools well-suited to their needs. Are comfortable talking to developers online, on stage, or in written content developed to connect, instruct, and inspire. Explore how AI can augment and enhance your development capabilities and want to share your experience to empower the developers of today and tomorrow. What You Bring Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience managing developer communities. Strong skills across multiple parts of a developer's stack. Passion about AI and compute. Fluency with open source development practices and tools, e.g., Git, GitHub, CI, VSCode. What You Will Learn Foster meaningful interactions online and offline between Tenstorrent and developers. Partner closely with Comms and Marketing to ensure narrative alignment. Initiate and nurture VIP dev relationships that scale trust, not just reach. Monitor discussions and sentiment within community channels, identify key trends, opportunities, and blocks. What you don't know while working with a team of enthusiastic operators of varying experience levels. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
Posted 30+ days ago
Developer Relations (Devrel)
DescopeLos Altos, CA
DevRel / Developer Experience / Developer Success Job Description Our DevRel team plays a key role in understanding how Descopers (developers using Descope) use the product - from onboarding and prototyping to finalizing production integration of the Descope authentication services. The DevRel team enables the community to become experts in our authentication features, drives awareness of use cases, creates the needed collateral, and champions feature requests and improvements on the community's behalf. The DevRel team regularly interacts with our product managers, customer success, and engineering teams, to constantly improve the developer experience for every Descoper, by creating KB articles, docs, example code, videos, and training resources, in addition to contributing code to relevant open source projects. The DevRel team also represents and advocates Descope service in conferences, event talks, and public demos. Role Description: Advocate and drive awareness for Descope services in the developer community - by understanding the community's goals, mission statements, and problems, and providing technical guidance, direction, and assistance through the integration journey Guide customers and prospects in deploying and implementing Descope into their applications. Own the implementation process for customers or prospects (POCs) of Descope into their code and assist our customers with the planning and design of the implementation project. Troubleshoot and address implementation challenges throughout the process. Interact with the community to understand and resolve challenges encountered in the integration journey. Work with the product management and engineering teams to prioritize features based on community feedback. Design and develop remote and in-person training sessions and events for new and existing developers. Work with the marketing team to plan, promote and deliver sessions to increase community awareness and expertise - virtual events, hackathons, conferences, etc. Create demos, guides, and other videos to use for events and web marketing. Integrate the Descope authentication into different open-source systems, and contribute the work to the project Manage and constantly improve developer communications channels- Slack, discussion boards, and public engineering forums (Stackoverflow, Reddit, etc.). Own the conversations and make sure Descope is responsive and addressing feedback on those channels. Work closely with product management and marketing teams to launch new services, features, and enhancements effectively through the developer community. Requirements: Extraordinary interpersonal skills and the ability to be vocal and communicate effectively, build rapport, and relate to others in both written and verbal forms. Ability to tailor your communication and explain complex concepts to different backgrounds of audiences. 3+ years of working with customers - both enterprises and startups, while supporting their software implementation processes with a hands-on approach. Ability to manage implementation programs both on project-level and technical-level aspects. 3+ years of working on community programs in Developer Relations, Technical Community Management, or similar roles. Including experience in working with engineering teams (part of or closely collaborating with). Experience in the authentication/authorization domains - understanding of AuthN and AuthZ concepts and knowledge of authentication methods and protocols. Working experience in software development- Proficiency in more than one programming language- JavaScript (plain, ReactJS, NodeJS, NextJS), Golang, Python, others. Demonstrated writing and verbal communication skills. __ The Descope CIAM platform helps organizations easily create and customize their entire user journeys (authentication, authorization, MFA, identity management) using no / low code workflows. Thousands of developers and hundreds of organizations use Descope to improve user onboarding and retention with passwordless authentication, enhance security with MFA and step-up authentication, and unify identities across customer-facing apps. Descope has raised $53M in seed funding led by Lightspeed and GGV Capital, with participation from several other investors and notable individual investors such as George Kurtz (CEO, CrowdStrike), Bipul Sinha (CEO, Rubrik), John Thompson (Board Director, Microsoft), and Assaf Rappaport (CEO, Wiz). Descope is founded by a team of highly technical, customer-centric engineers who have created multiple category-defining companies in the past. Most recently, this team created Demisto, a leader in the Security Orchestration Automation and Response (SOAR) space that was acquired by Palo Alto Networks for $560M. The Descope founders share their vision in this video: https://www.youtube.com/watch?v=c5iLbIwQBmw Founded in 2022, Descope has offices in Los Altos, CA and Tel Aviv, Israel. Since launching from stealth, Descope has been named in the inaugural Redpoint InfraRed 100, a list of the next 100 promising private companies in Cloud Infrastructure.
Posted 30+ days ago
Guest Relations Host - The Hand & The Eye
Compass Group USA IncChicago, IL
$27 - $29 / hour
Levy Sector Position Title: Guest Relations Host Location: The Hand & The Eye Pay Range: $27.00 - $29.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1496140. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary As a Guest Relations Host, you are the first spell cast and the last impression left behind. You guide guests from the outside world into ours, making them feel seen, welcomed, and taken care of from the moment they arrive. This role blends hospitality, organization, and presence. You are equal parts host, storyteller, and steady hand. Greet guests with warmth, confidence, and a sense of occasion Manage reservations, waitlists, and guest flow throughout the evening Set expectations clearly while maintaining the tone and mystery of the space Answer guest questions with polish and discretion Coordinate closely with the bar team to pace seating and service Handle special occasions, VIPs, and walk-ins with care and professionalism Maintain a calm, welcoming environment even during busy hours Who You Are Naturally hospitable and genuinely enjoy engaging with people Organized, observant, and able to think a step ahead Comfortable managing guest expectations without friction Experienced in hospitality or hosting (preferred but not required) Calm under pressure and adaptable in fast-paced environments Drawn to storytelling, atmosphere, and creating memorable experiences Schedule & Requirements Evening and late-night availability required Weekend availability required Must be 21+ Ability to stand and move throughout the shift Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Posted 30+ days ago
Developer Relations, MCP
AnthropicSan Francisco, CA
$290,000 - $365,000 / year
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As Developer Relations for MCP (Model Context Protocol) at Anthropic, you will play a crucial role in how developers build agents that interact with external systems. This role will be pivotal in growing the MCP developer ecosystem, including gathering crucial feedback to inform evolution and development of the protocol. Your success in this role will directly shape the role the protocol plays in the ecosystem across countless use cases. Building strong relationships with our developer community will be essential as we advance our mission of creating reliable, interpretable AI that follows human intent. What You'll Do Drive Strategic Impact Execute the near and long-term strategy for how developers discover and engage with MCP Prioritize community building and growth initiatives based on data, feedback, and the needs of developers building with AI Collaborate with product and engineering leadership to ensure developer needs inform the roadmap Foster a collaborative culture that embodies Anthropic's values while driving innovation in how we engage developers Drive Scaled Developer Adoption and Success Understand the diverse needs of customers, partners, and stakeholders across different segments within the open source community Partner strategically with customer-facing teams to create unified developer-focused campaigns that drive adoption Organize and lead high-impact developer events, workshops, and community activities that introduce MCP to strategic developer communities Generate high-quality technical content including sample apps, tutorials, documentation, integration guides, and best practices that demonstrate how to use MCP responsibly and effectively Drive Alignment and Innovation Through Cross-Functional Leadership Act as an advocate for MCP developer needs at Anthropic, translating developer feedback into strategic initiatives Collaborate with Research to translate AI capabilities into accessible educational resources Partner with Communications and Marketing teams to amplify developer success stories About You You have 5+ years of experience in developer relations, developer experience, or technical product teams, with a proven track record of measurably growing developer ecosystems You're technically credible. You're able to deeply understand AI/ML and API concepts and translate complex technical ideas for various audiences ranging from individual developers to enterprise executives You have hands-on technical abilities. You're capable of creating your own code demos, critically reviewing developer samples for quality and best practices, and providing specific technical feedback that elevates the work of your team You have deep insight into developer psychology and behavior. You know how to reach developers through the right channels, build authentic affinity for products, and design education programs that drive meaningful adoption You're passionate about AI's potential and deeply committed to ensuring it's developed responsibly, with a genuine interest in AI safety and ethical considerations You're an advocate for open source and Anthropic's contributions to the community Nice to Have Experience working specifically with large language models or generative AI Background in AI safety, ethics, or responsible AI development Public speaking experience at industry conferences and events Content creation experience (technical writing, video tutorials, etc.) Experience working with open source software communities The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000-$365,000 USD Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Posted 30+ days ago
Senior Director, Employee Relations & HR Governance
Vertex Pharmaceuticals, IncBoston, MA
$222,400 - $333,600 / year
Job Description The Senior Director of Employee Relations and HR Governance is a strategic leader responsible for shaping, directing, and executing the organization's global employee relations strategy, ensuring fair, consistent, and legally compliant employment practices. This role provides enterprise oversight for HR governance, policy management, workplace investigations, labor and employment risk mitigation, and ER-related data and insights. The Senior Director partners closely with HR leadership, Legal, Compliance, and business leaders to proactively strengthen the employee experience, reduce risk, and ensure operational excellence in all workforce-related practices. Key Duties & Responsibilities: Define and execute the global employee relations vision, strategy, and operating model, leading a high-performing ER team for investigations, coaching, and conflict resolution. Ensure consistent, high-quality investigations into misconduct, policy violations, and workplace concerns, while establishing proactive risk management frameworks. Own the enterprise HR governance framework, driving policy development, compliance, and global alignment in partnership with Legal, Compliance, and HR COEs. Advise on complex ER matters and partner with Legal on compliance, litigation support, audits, and preventative risk strategies through training and trend analysis. Design and implement ER and policy training for managers, embed competencies into leadership programs, and create scalable tools to reduce ER escalations. Lead ER analytics strategy, case management systems, and reporting; analyze trends to identify systemic issues and present insights to senior leadership. Act as a trusted advisor to executives and HRBPs, fostering fair employment practices and influencing culture through ethical leadership and consistent decision-making. Qualifications 12+ years of progressive HR experience, with deep expertise in employee relations, investigations, and employment law. Experience leading & developing ER practitioners as well as evolving ER functions at a complex, matrixed, global organization. Demonstrated success developing and managing HR policies and governance frameworks. Proven ability to advise senior executives on sensitive and high-risk matters. Exceptional communication skills, sound judgment, and high emotional intelligence. Strong analytical and problem-solving capabilities; experience with ER case management tools and analytics. Bachelor's degree required; advanced degree or JD preferred. Leadership Competencies Strategic, enterprise-level thinker with the ability to navigate ambiguity. Credible and composed in high-stakes situations. Skilled at building trust, driving accountability, and influencing without authority. Commitment to fairness, inclusion, and ethical leadership. Ability to lead through change and build scalable, sustainable ER practices. #LI-LE1 Pay Range: $222,400 - $333,600 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com
Posted 30+ days ago
Provider Relations Representative
American Health PartnersFort Dodge, IA
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines Educating providers on the Health Plan(s) functions and roles in caring for its membership Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) Monitor, maintain and support provider relationships to insure network coverage in all areas To work with and be involved in implementation as needed Establish a positive work environment that encourages participation in process improvement and commitment to department/company success Complete corporate assignments as assigned Required Skills: Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships Must be able to accept instructions and work independently in the completions of goals and assignments Must have strong negotiation, organization, presentation and time management skills Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals Must be able to work effectively in a team environment Excellent computer skills, including Microsoft Office Suite Must be self-motivated, dependable, team and goal-oriented Required Work Experience: Experience in the health care field required Prior experience in network development / network services is preferred Prior experience with acute and post-acute facilities is beneficial Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: Bachelor's degree Other Requirements: Must be available to work 8 a.m. until 5 p.m. local time Position requires travel to network provider locations. Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.
Posted 1 week ago
Developer Relations Manager, Metropolis - Physical AI
NvidiaSanta Clara, CA
$184,000 - $287,500 / year
Are you a rare blend of technical expertise and relationship-building talent? Do you thrive on innovation and want to shape the future of Physical AI? If you're a proactive self-starter who excels in fast-paced environments and delivers top results, we want to hear from you! As a Developer Relations Manager for NVIDIA Metropolis, you will play a pivotal role in accelerating the adoption of AI-powered systems that sense, reason, and act. You'll empower developers and cultivate partnerships across a landscape of intelligent environments. Your efforts will directly support NVIDIA's vision for smarter, safer, and more efficient cities, manufacturing, and warehouses-leveraging video analytics and automation. Whether enabling robotics or any AI-infused infrastructure, you'll help bring intelligence to the physical systems that are redefining our world. What You'll be doing: Build and nurture relationships with ISVs (50+) and partners in industries where AI is redefining operations Engage and support developers, partners, and industry leaders to foster innovation and adoption of AI-powered solutions Provide technical guidance to help developers integrate NVIDIA's latest AI technologies for real-time applications Collaborate with engineering, product, and marketing teams to drive developer engagement and ecosystem growth Accelerate early adoption of new products and support launches and go-to-market strategies What We need to see: 10 years experience in same technical areas Bachelor's degree or in computer science, engineering, or a related field (or equivalent experience) Proven success in developer relations, technical evangelism, or a similar technology role Strong technical background in AI - training, simulation, inferencing, intelligent video analytics, VLM models Excellent communication and relationship-building skills across organization Demonstrated leadership in driving partners and achieving bold goals Ways To Stand Out From The Crowd: Hands-on experience with AI for physical systems, such as robotics, autonomous vehicles, or intelligent devices, or with NVIDIA platforms (Metropolis, Cosmos, Omniverse, Isaac, CUDA-X) Experience in industrial automation, intelligent spaces, or AI-enabled physical environments With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us, and, due to outstanding growth, our special engineering teams are growing fast. If you're a creative and autonomous professional with a genuine passion for technology, we want to hear from you! Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until January 13, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Posted 30+ days ago
Senior Director, Writer & Publisher Relations
KobaltLos Angeles, California
$125,000 - $135,000 / year
Description The Role: Senior Director, Writer & Publisher Relations The Senior Director, Writer & Publisher Relations (WPR) is a senior leadership role within Kobalt’s Los Angeles office, responsible for overseeing client service, team leadership, and operational excellence across priority writer and publisher accounts. Acting as both functional lead and office lead for the LA-based WPR team, this role ensures best-in-class client experience, strong internal collaboration, and efficient delivery across registrations, royalties, and statements. You will be a key escalation point for client matters and a trusted partner to Creative, Operations, and senior stakeholders across the business. What You’ll Do Act as people manager and functional lead for the Writer & Publisher Relations team in Los Angeles. Serve as the primary administrative and operational point of contact for priority Kobalt clients signed out of the LA office. Support and guide the LA WPR team in delivering high-quality day-to-day client service. Build and maintain strong, long-term relationships between Kobalt and its publishing clients. Provide expert guidance to internal teams on catalog registrations, royalties, statements, and client account administration. Respond to and coordinate internal and external queries related to client accounts and operational processes. Partner closely with Kobalt's Creative team in Los Angeles, sharing performance insights and ensuring seamless client administration. Maintain a deep understanding of Kobalt's systems, processes, and end-to-end business operations. Participate in discussions related to the general management and operations of the Los Angeles office. Act as a primary escalation point for client satisfaction issues, ensuring consistently exceptional service. Work closely with global operational teams to drive velocity to revenue collection for Kobalt’s clients. What You’ll Bring Preferred: Experience in a client-facing or account management role within the music industry. Expert end-to-end understanding of music publishing, including contractual terminology, copyright chain of title, licensing, and royalty flows. A strong network within the Los Angeles music publishing community. Excellent interpersonal and communication skills, with the ability to build trusted, long-term relationships. Highly detail-oriented, organised, and analytical, with strong numerical skills. Ability to work independently, manage changing priorities, and remain composed in high-pressure environments. A collaborative, adaptable mindset suited to a fast-paced and evolving organisation. Proven discretion and sensitivity when handling confidential information. Additional Skills That Could Add Value: Experience using CRM tools such as Zendesk. Previous people-management or team-lead experience. Experience working closely with creative or A&R teams. What Success Looks Like By Month 1:You’ll have a strong grasp of Kobalt’s clients, systems, and workflows, and will be confidently supporting the team and handling escalations. By Month 3:You’ll be a trusted lead for priority clients, driving consistent service standards and strengthening internal collaboration. By Month 6:You’ll be setting the benchmark for client service in LA, developing your team, improving operational efficiency, and strengthening Kobalt’s reputation with writers and publishers. Key Behaviours for Success Client-First Leadership:Champions exceptional service, anticipates client needs, and takes ownership of outcomes. Operational Excellence:Brings rigour, attention to detail, and continuous improvement to complex workflows. Collaborative Influence:Builds strong relationships across teams and uses influence to move work forward effectively. Interview Process Introductory call with a member of our Recruitment Team Interview with Hiring Manager Interviews with Kobalt Leadership Feedback at each stage We aim to complete the full interview process from initial application to offer within three working weeks. While we do our best to meet this timeline, there may be occasional delays. If that happens, our Recruitment Team will keep you updated every step of the way. Why Choose Us At Kobalt, we’ve championed creators since 2000. Our technology and music services are built to make the industry more transparent, fair, and rewarding for artists, songwriters, and rights holders. We’re proud to work with some of the world’s most influential talents including Phoebe Bridgers, Sam Fender, Paul McCartney, Foo Fighters, Karol G, Young Thug, Kali Uchis, FINNEAS, and Andrew Watt as well as acclaimed writers like Simon Aldred (Rag’n’Bone Man, Liam Gallagher, Celeste) and Clarence Coffee Jr. (Dua Lipa, Lizzo, The Snuts). We’re a company that thrives on creativity, collaboration, and progress. Our values: Music First, Transparent, Tech Powered, and Transformative. Shape how we work, build, and grow together. We are a community of people who care deeply about making a meaningful impact in music and technology. Kobalt is an equal opportunity employer. We believe in equitable access to opportunities and are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from people of all backgrounds and identities. If you need any adjustments during the hiring process, please let us know we’re happy to help. If this sounds like you, then please share your story by filling out the application below. To get you in the right mood, have a listen here to songs by our talented creators, especially curated to get you in the right mood when looking for the next challenge! IMPORTANT NOTICE Applicants must be eligible to work in the United States. A full background check on acceptance of offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law. LA Pay Transparency Law: The range provided is for Los Angeles-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than Los Angeles may differ based on the cost of labor in that location. Pay range: $125,000 - $135,000
Posted 4 days ago
Labor Relations Assistant
Michels CorporationBrownsville, TX
Improving America's infrastructure isn't for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. As an Administrative Assistant, you will provide day-to-day administrative support under supervision in our Labor Relations Department. This position will assist with data entry in multiple systems, pulling rates, and other administrative tasks. Critical for success are strong attention to detail, prioritize and the ability to multitask. Key Responsibilities: Provide broad administrative support to the labor department. Assist with basic labor contract interpretation, including scopes of work and pay rates. Assist with apprenticeship tracking and processing. Perform transactional data entry into systems with a high degree of accuracy. Scan, organize, and file labor-related documents. Maintain various internal databases, assist with correspondence. Verify and manage documentation for various labor-related processes. Answer, screen, and forward incoming phone calls, while providing basic information when needed. Take and deliver accurate messages. Write, proofread and distribute/mail correspondence, reports, and letters as requested. Assist management with development and assembly of presentation materials. Other duties as assigned. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone's responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You are organized and professional You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You deliver exemplary customer service through interactions with others What it takes: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools is a plus. Exceptional organizational and time-management skills, with strong attention to detail. Excellent verbal and written communication skills. Ability to multitask and prioritize workloads in a fast-paced environment. Strong problem-solving skills and a proactive approach to tackling challenges. A high level of professionalism and discretion in handling confidential information. High school diploma or equivalent required; an associate's or bachelor's degree in a related field is a plus. Direct experience with Unions. (Desired) AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/
Posted 2 weeks ago
US Consumer Relations Manager
Lactalis American GroupLondonderry, NH
Apply Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire. As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement. The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values. From your EXPERTISE to ours Key responsibilities for this position include: Call Center Operations Review company policies and implement them effectively and efficiently Develop and implement consumer service policies and procedures Establish and oversee the achievement of consumer service levels/functional KPIs Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency Liaise with company management to support and implement growth strategies Lead consumer call center integration projects within the parent company network Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys) Develop and manage budget and department expenses Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues Direct the daily operations of the consumer relations teams Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support Plan, prioritize and delegate work tasks to ensure proper functioning of the department Monitor industry best practices including AI and implement continuous improvement projects Ensure product repositories are up to date and information is available for agents Create training content to improve agent efficiency & soft skills Consumer Contact Management Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts Maintain Lactalis standards for response times and issue resolution Monitor accuracy of the CR database and of consumer feedback reports Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis Attend and participate in business meetings, and contribute to work objectives Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission Perform other duties as assigned Supervisory Responsibilities The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements From your STORY to ours Qualified applicants will contribute the following: Education Bachelor's degree is required. Majors in Business Management, Communication, Nutrition or related field is preferred. Experience 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred Certifications and specific knowledge Knowledge of Excel, Power Point, Power BI are recommended High proficiency in CRM and data management tools is required Work Conditions Travel is required occasionally. Extended hours may be necessary depending on the project's needs. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
Posted 1 week ago
Coordinator, Operations And Player Relations, Baseball (Japan)
WassermanEncinitas, CA
Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 68 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com. Job Description Job Purpose: This bilingual position is responsible for supporting the day-to-day needs of Major League Baseball clients and senior-level agents. In this role, you may be asked to act as an interpreter for the athletes at meetings and public appearances. This position may represent clients, but this position typically does not manage clients directly without the involvement and supervision of an Executive Vice President or division COO or other senior-level agent with more extensive experience. This position will offer assistance to these agents with negotiations but is generally not the lead on such actions. Responsibilities Handle many aspects of the athlete's personal and commercial life, on a daily basis, so that the athlete may stay focused on achieving top performance in the sport. Travel, both domestically and internationally, to spend face time with clients to support "off field" business affairs and build genuine relationships to assist in client retention. Plan travel itineraries, coordinate related arrangements, gather information and determine and negotiate complex scheduling issues; prepare expense reports. Act as an interpreter for the athletes at meetings and public appearances. Assist with securing playing and commercial endorsement opportunities to aid in client's personal and professional development. Assist marketing leadership with managing relationships with existing partners; ensures the client's contracts are fulfilled; approve marketing and advertising materials. Perform administrative tasks including file management, sponsorship invoicing, player equipment, etc. Handle company, staff, and client personal matters with discretion. Other duties as needed, which are miscellaneous and geared to keep the client satisfied and convinced that the agent has only the client's best interests in mind. Skills and Qualifications: Must be bilingual in Japanese/English Bachelor's degree in related field Must have valid passport to facilitate international travel requirements Position requires considerable flexibility in scheduling and the willingness to travel, work nights, weekends and holidays Thorough knowledge of sports industry principles Outstanding organizational and leadership abilities Excellent interpersonal and communication skills and ability to speak naturally to talent, teams and executives alike Aptitude in decision-making and problem-solving Entrepreneurial approach with ability to be a team player on all levels of the organization Self-starter with the need and resolve to succeed in a highly competitive market Works well under pressure and in a fast-paced environment Highly motivated with extensive skills in prospecting and developing new clients, angles and leads Proven ability to interact with all types of people and demographics Displays indications of being loyal and trustworthy with the organization and clients Demonstrates project management skills and ability to manage multiple priorities Base salary range: $68,640, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Posted 30+ days ago
Director Of Labor Relations And Compliance
The Paradies ShopsAtlanta, GA
POSITION DESCRIPTION POSITION TITLE: Director Labor Relations and Compliance EMPLOYMENT CLASSIFICATION: Exempt DEPARTMENT: Human Resources POSITION SUMMARY: The Director of Labor Relations and HR Compliance is responsible for leading and managing labor relations and employment compliance across our U.S. and Canadian operations. This role will be responsible for developing and executing labor strategies, ensuring compliance with employment laws and regulations, and serving as a trusted advisor to HR and business leaders. DUTIES AND RESPONSIBILITIES: Labor Relations Lead labor relations strategy across union and non-union environments in the U.S. and Canada. Assist in the negotiations of collective bargaining agreements (CBAs). Manage union relationships, grievances, arbitrations, and labor disputes. Provide guidance and training to HR and operational leaders on labor relations best practices. Monitor labor trends and legislative changes to proactively address potential impacts. HR Compliance Oversee compliance with federal, state/provincial, and local employment laws and regulations (e.g., FLSA, FMLA, ADA, OSHA, EEO, AODA, ESA). Develop and maintain HR policies, procedures, and employee handbooks for both countries. Partner with Legal, Risk, and HR teams to mitigate compliance risks and ensure consistent practices. Leadership & Strategy Collaborate with senior leadership to align labor and compliance strategies with business goals. Drive continuous improvement in labor and compliance processes, systems, and training. Serve as a subject matter expert and thought leader on labor and employment law. POSITION QUALIFICATIONS: Proven experience negotiating CBAs and managing union relationships in both the U.S. and Canada. Deep knowledge of U.S. and Canadian employment laws and regulatory environments. Excellent communication, project management, and analytical skills. Minimum Requirements: Legal Age: 18 Years Education or Equivalent Experience: Bachelor's degree in Human Resources, Business Administration, related field or related experience. Supervisory/Managerial Experience: 3 or more years Function Specific Experience: 10+ years of progressive HR experience with at least 5 years in labor relations and compliance leadership roles. Working Conditions: Describe the physical environment in which the job works, and any special physical qualifications required (safety hazards, visual/hearing acuity or unusual conditions). Work is performed in areas that are adequately lighted and ventilated. Physical Demands: Must be able to sit for extended periods of time Must be able to lift up to 15 lbs.
Posted 30+ days ago
Investor Relations Coordinator
ProLogisSan Francisco, CA
$36 - $53 / hour
At Prologis, we don't just lead the industry-we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one-not just shaping the future of logistics but building what comes next. Job Title: Investor Relations Coordinator Company: Prologis Investor Relations Coordinator - New York or San Francisco A day in the life As the Investor Relations Coordinator, you play a key role in supporting clear, timely, and effective engagement with the investment community. You coordinate investor-facing activities such as non-deal roadshows, invite-only lunches, conferences, and investor events. You also prepare executive briefings, manage corporate access with investment banks, and work closely with internal teams across the company to support investor relations initiatives. Beyond logistics, you actively build knowledge of Prologis's strategy and business by participating in internal meetings and learning sessions. Your ability to manage multiple priorities helps keep the Investor Relations team organized, informed, and prepared to deliver consistent, high-quality engagement. Key Responsibilities: Coordinate logistics for company-hosted events, including conferences and investor days. Manage corporate access and logistics for non-deal roadshows. Schedule meetings with institutional investors, sell-side analysts, and internal stakeholders. Distribute recurring investor communications. Maintain the investor relations website and internal databases, and monitor the general IR inbox. Manage vendor relationships and process invoices and expense reports. Assist the Head of Investor Relations with budgeting and administrative support. Support shareholder inquiries and help resolve issues in a timely, effective manner. Required Qualifications: 3+ years of experience in financial services, corporate communications, or investor relations. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Strong written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications Bachelor's degree in economics, accounting, finance, business, or a related field. Experience in financial services or commercial real estate. Familiarity with CRM or capital markets intelligence systems. Experience with event coordination a plus Hiring Salary Range of: $35.50 - $53.00/hour ($74,000 - $111,000K). Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. #LI-HB People First Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Employment Type: Full time Location: New York, New York Additional Locations: San Francisco, California
Posted 30+ days ago
Employee Relations Specialist
AirbusMobile, AL
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com
- Notice: Know Your Rights: Workplace Discrimination is Illegal
- Notice: Pay Transparency Nondiscrimination (English)
- Aviso: Transparencia en el Pago No Discriminación (Spanish)
Job Description:
Airbus Commercial is looking for an Employee Relations Specialist to join our HR team in Mobile, Alabama or Kinston, North Carolina.
The Employee Relations (ER) Specialist champions Airbus values and culture across the U.S. Commercial region by partnering with leaders and employees to resolve conflict and promote a culture of teamwork, respect, trust, and engagement. The ER Specialist will drive an effective Employee Relations strategy by actively partnering with the Director of Employee Relations, HR Business Partners (HRBPs), employees and managers to deliver on the promise that Airbus works best when it partners with its employees directly, maintaining Airbus' status as an employer of choice.
Meet the Team:
Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.
Your Working Environment:
Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
How We Care for You:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Strategy 30%
Drive and operationalize Airbus values through the employment relationship with our employees and leadership.
Act as Front-Line Focal Point for Airbus ER and assigned portfolio.
Support development and immersion of Employee Relations.
ER strategy for each of the assigned business units, creating and cultivating tools and processes supporting ER.
Make data-driven recommendations to improve ER processes.
Support the resolution of employee concerns quickly and effectively through established and to be developed means.
Facilitate, at a tactical level, the feedback loop on ER issues to the Business and the Director of Employee Relations.
Maintain current knowledge and awareness of immediate HR issues: internal policies and practices, state and federal employment regulations, public social issues, and current interpersonal/team dynamics.
HRBP and Stakeholder Collaboration: 30%
Data analysis and comparisons of Business Unit Assessment data for the region.
Support the delivery of ER support to various business units, as needed to include training, tool and process deployment.
Support risk mitigation efforts as when needed.
Collaborate with HRBPs and leaders to develop, manage, and evolve employee recognition and engagement programs.
Investigations: 20%
Conduct People Matter investigations following the Airbus method.
Escalate difficult or complex cases to the Director of Employee Relations when appropriate.
Present investigation findings and recommendations to disciplinary committees as required.
Provide feedback to the reporter(s) upon completion of the investigation.
HRBP Support: 15%
Support difficult conversations when requested by HRBPs and/ or business leaders.
Collaborate with HRBPs and leaders to implement and communicate new policies and procedures.
Other duties as assigned : 5%
Your Boarding Pass:
Bachelor's degree in Business, HR or related field
7+ years engaged in HR, Management, Labor Relations, Compliance or Legal with an emphasis in labor issues.
Experience conducting investigations and leading difficult conversations.
Experience working with both hourly and salaried employees.
Knowledge of federal and state employment and labor law including EEO, FMLA, FLSA, etc.
Preferred Experience
Aerospace industry experience.
Experience in a manufacturing environment.
Experience working for a complex, international organization.
Physical Requirements
Onsite 100%
Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: Several times a week able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Lifting: Several times a week able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: Several times a week able to push and pull small office furniture and some equipment and tools.
Sitting: Daily able to sit for long periods of time in meetings, working on computer.
Squatting / Kneeling: Several times a month able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: Daily able to stand for discussions in offices or on production floor.
Travel: Rarely able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
Appropriate hearing/eye protection may also be required when visiting the shop floor
Prior labor union experience.
Take your career to a new level and apply online now!
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Americas, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
HR Expertise
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Job Posting End Date: 02.20.2026
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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
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