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Praytell logo

Director, Media Relations (Corporate & Executive Communications)

PraytellNew York, NY

$105,000 - $125,000 / year

Praytell is a creative communications agency built by strategic minds and spirited hearts who believe original storytelling, unexpected ideas and an instinctive recoil from anything remotely boring can shape culture and make people… well, give a sh!t. We partner with brands to create timely, integrated and headline-worthy campaigns across social, earned, digital, experiential and emerging platforms, all rooted in smart strategy, creative excellence and a deep understanding of what’s resonating right now. We’ve been doing this for just over a decade and have picked up some pretty cool awards along the way, including PRWeek’s Best Place to Work (8x and counting), Agency of the Year and even a few your mom might recognize - even if she doesn’t fully get what you do for a living. Our work is collaborative, fast-moving and driven by curiosity, grounded in how we show up for our clients and for one another. If you’re looking to join an ambitious, deeply supportive team that’s focused on doing great work with great people and doesn’t take itself too seriously, we’d love to hear from you. The Opportunity Praytell is seeking a seasoned media relations professional to join our Media Team in New York, focused on helping companies and executives build credibility, visibility and influence. This role centers on translating complex business stories into clear, compelling narratives that resonate with business, financial and industry media, supported by a strong rolodex of trusted media relationships. You’ll lead media strategy and execution, guide executive storytelling and thought leadership, and play a key role in moments that shape a company’s reputation and growth. The position partners closely with account teams, contributes to new business efforts and supports the development of junior talent, all while staying ahead of the evolving media landscape. As Director, Media Relations, you will be: Joining Praytell’s Media Team, this role plays a key part in shaping corporate storytelling by driving corporate and business media relations across a wide range of categories, including lifestyle, food and beverage, beauty, tech, travel and more Accountable for elevating client narratives and inserting executives and brands into culturally relevant, business-forward media conversations across verticals Developing compelling corporate and executive media angles and identifying feature and thought leadership opportunities to generate interest and secure coverage across traditional outlets (print, online, broadcast) - think Bloomberg, The Wall Street Journal, Financial Times, Forbes, Fortune, CNBC, Business Insider, Entrepreneur and Yahoo Finance - as well as emerging platforms (Substacks, podcasts, social and digital video, e-newsletters). Driving innovative media strategies and execution in collaboration with account teams, while providing insight-driven strategic input on campaign planning. Supporting executive participation at key industry moments, including conferences, panels, summits and media roundtables. Working with the account team on media lists, press releases, briefing docs, bylines and mailers. Cultivating and expanding your relationships with media (including digital, social, broadcast, etc.); networking with media to build relationships via virtual/IRL meet-and-greets. Managing proactive and reactive media relations for clients, including company milestones, executive announcements, funding or growth moments, and issues management. Mentoring and training junior staff in media relations strategy and skills, which includes participating in and leading development programs for staff and culture initiatives. Staying up-to-date on industry news, trends and updates to inform media strategy and recommend new pitch angles/ideas. Collaborating with other members of the Media Team to develop ongoing industry POVs, share learnings from media meetings, and act as a media relations brain trust for the PR department. Participating in new business opportunities (note, this may require occasional travel), as well as mentorship and training programs for junior staff development. Joining client calls and serving as the subject matter expert on media trends, emerging platforms, target outlets, etc. Media training spokespeople as part of upcoming campaign work and staffing interviews on behalf of clients. About You Experience you have: You have 8+ years of experience in public relations, preferably in an agency environment, with deep expertise in corporate and business media strategy, executive visibility and media relations. You’ve developed and executed insight-driven media strategies that shape corporate storytelling, elevate executive thought leadership and support company milestones across industries including food and beverage, technology, consumer lifestyle and beyond. You bring a deep rolodex of trusted media relationships, with a strong track record of securing meaningful coverage in top-tier business, financial and industry outlets, as well as emerging platforms such as Substacks, podcasts, social and digital video and more. You’re experienced in advising senior-level clients and executives, participating in new business pitches and clearly communicating strategy, recommendations and results. You bring hands-on experience supporting executives across interviews, conferences, panels, summits and media briefings. You maintain strong, trusted relationships with business, trade, digital and broadcast media and actively cultivate new connections across channels. You’re comfortable managing both proactive and reactive media relations, including announcements, growth moments and reputation-sensitive situations. You have experience mentoring, managing and developing junior staff and contributing to team culture and professional development. Equally important, you are: Ambitious and entrepreneurial Flexible and adaptable Meticulous and well-organized A creative problem solver Inquisitive and eager to learn Collaborative and team-oriented Honest and ethical in all work Committed to advancing diversity, equity, inclusion and belonging in the workplace Benefits We offer a growing list of benefits and perks, including: Salary: $110,000 - $125,000 (This range reflects the minimum and maximum compensation. We typically offer salaries within the 25th to 75th percentiles and cannot exceed the listed maximum. Final offers depend on experience, skills and qualifications.) Comprehensive health care (Medical, Dental, Vision) Employee Stock Ownership Plan (ESOP) with annual shares of Project Worldwide, our parent company Traditional and Roth 401(k) options with an annual employer contribution based on company performance Flexible Time Off (FTO), company holidays and mental health days Flexible work locations within the US - remote is a-ok! We also have physical hubs and offices in LA, SF, Austin, Chicago, Minneapolis and New York Flex Fridays, designed to keep Fridays meeting-free for focused work and to give you space to support your personal wellbeing while delivering great client service Employee Assistance Program (EAP) with mental health, family, career, legal and financial support Paid parental leave and fertility support Training and team-building programs Camp Praytell, our company offsite (eligibility based on start date) Employee Resource Groups (BEACON, Compañeros, elev Asian, Herizon and Prism) And more! Interview Process Please note that due to the high volume of applications we receive, while we’re incredibly grateful for your interest, we’re not able to respond to each one individually. We’ll be in touch with candidates we’re moving forward with. We know how hard it can be to wait and wonder, especially in today’s job market, so if you don’t hear from us within 5 business days, it means we’ve moved forward with other candidates for this role. We truly appreciate the time and care you put into applying and will keep your application on file for future opportunities. Our interview process typically takes 4-6 weeks, and here’s what you can expect along the way: Submit Application Phone Screen w/ Head of Talent (30 Mins) Team Interview (30 Mins - 1 Hour) Leadership Interview (30 Mins) TBD: Short, Client-Agnostic Take-Home Test (Paid via Electronic Gift Card) Offer (Target Start Date: Feb 2026) Who We Are We are an equal opportunity employer. We welcome all people and do not discriminate - period. All qualified applicants will receive consideration in accordance with federal, state and local laws. We prohibit any form of workplace harassment based on any protected class and are committed to creating an inclusive workplace in every location where we operate.

Posted 30+ days ago

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Patient Relations Coordinator

Complete Dental ArtsNewnan, GA
Complete Dental Arts is seeking an enthusiastic and warm Patient RelationsCoordinator who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding customer service levels to join our team. This position will support operations for 2 practice locations (Newnan & Fayetteville). NO PHONE CALLS/EMAILS PLEASE Salary to commensurate with experience. This position requires a leader with excellent communication skills, quick learner, problem solving, attention to details, team player, implementing improvement strategies and computer savvy. Prior scheduling, accounting, customer service, or insurance experience is a plus. Responsibility includes but is not limited to: Confirmation of upcoming appointments Scheduling appointments Insurance verification of upcoming appointments Presents treatment plans Process billing statements as needed and according to billing schedules Accurate and timely review of processing EOB/EOPs to input payments to patient accounts Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims Responsible for sending accounts to collections and collections process Ensure insurance claim aging maintenance at optimal level Providing additional assistance or support to the practice operations as needed Assist other practice operations as needed Required Skills/Knowledge: Prior Medical or Dental Experience Well-organized and analytical with high attention to detail Leadership Proficient math foundation & skillset Ability to multi-task and support admin team members Efficient time-management and prioritization skills Competent in Word, Excel and PowerPoint Education: Bachelor’s Degree preferred, or equivalent combination of education, training, and experience Benefits: - Competitive salary. Health, dental, and vision insurance. Retirement savings plan. Paid time off.

Posted 30+ days ago

Converse University logo

Vice President For Institutional Advancement And External Relations

Converse UniversitySpartanburg, SC
Position Summary The Vice President for Institutional Advancement and External Relations is the Chief Advancement Officer at Converse University, responsible for the overall leadership and performance of resource development and external constituents' engagement with the University. The Vice President oversees the daily operations and strategic management of philanthropy and fundraising, institutional advisory boards, special advancement-oriented events, alumni engagement, relationship management, and donor communications, as well as all outreach activities. The Vice President will drive efforts and formulate policies and programs that grow financial and human investment in the University; will coordinate and oversee the University's relationships and partnerships with external entities; will oversee the evolution and implementation of a cohesive fundraising strategy for the University in all forms of outreach to external and internal constituencies; and will supervise and expand efforts that broaden the visibility, reputation, and utilization of the University and its resources to external constituencies. The Vice President will serve on the University's President's Cabinet and works directly with the Board of Trustees to build visibility, relationships, and resources The Vice President will provide strategic direction and oversight for the functional areas of Philanthropy and Relationship Management (fundraising, cultivation, and stewardship), Advancement Services, Advisory Boards, Alumni Engagement and Donor Relations, Grant Support, Corporate and Foundation Relations, Communications and Marketing, and Special Donor and Alumni Events. To view the full position profile, please view Converse – Position Profile AREAS OF RESPONSIBILITY Strategic Executive Leadership Act as Chief Advancement Officer supporting the President and the Board of Trustees in building relationships and facilitating programs and initiatives designed to engage a broad range of constituents, including alumni, donors, athletic boosters, corporations, foundations, public officials, and other friends of the University. Work closely with the Board of Trustees and University Leadership to develop multi-year fund-raising goals and corresponding strategies for sustainable long-term growth. Serve as a member of the President's Cabinet and collaborates with other members in the assessment, development, and implementation of institutional initiatives, policies, and procedures. Counsel and advise the President and President's Cabinet on Institutional Advancement matters, including the success of departmental day-to-day operations, conveying an atmosphere of excellence and distinction in support of the University's mission, vision, core values, and goals. Partner with the President and collaborate university-wide, actively driving the strategic plan forward in alignment with system and state initiatives. Participate in the development and implementation of strategic long-term plans. Management Philanthropy, Advancement Services, Alumni, Grants, and Marketing and Communications Lead Institutional Advancement staff to build an integrated organization that significantly increases targets for unrestricted, restricted, and endowment funds at the university and institutional levels while managing fund-raising costs. Set and Lead Institutional Advancement and Communications Unit Outcomes in accordance with the university's accrediting body, SACSCOC. Collaborate, partner, and meet with leaders and team members within the department to ensure alignment of goals and activities. Support and facilitate a work environment that encourages high team morale, quality of service, and enthusiastic motivation to accomplish established goals and objectives Communications and Marketing Direct the development and effective execution of comprehensive and cohesive communication, marketing, public relations, and brand-building strategies to internal and external constituencies to meet advancement goals for various targeted and general populations while utilizing different media platforms. Manage, develop, and implement a communications and marketing strategy to enhance the mission, share the impact, and convey the university's progress to internal and external audiences. Advancement Strategy and Operations Develop and implement a comprehensive Institutional Advancement plan. Both directly and indirectly, supervise all Institutional Advancement staff, including all associated management responsibilities. Ensure continuous oversight of Institutional Advancement finances, including all applicable departmental budgets, grants, and investments. Develop an annual report of activities for distribution to board members, donors, college officials, and other interested parties. Represent Institutional Advancement at community meetings, including a summary of activities, key accomplishments, challenges, and upcoming focuses. Manage budgets, restricted and unrestricted accounts, and record-keeping systems of the investment portfolio. Collaborate with the Business Office with regard to accounts, resources, investments, and financial statements. Respond to audit findings regarding development activities in conjunction with the college's investment account, as necessary. Assure adherence to state and federal regulations, institution policies, and relevant accreditation standards to contribute to the university's overall success by performing all other duties and responsibilities assigned by the President. Provide strategic direction and support to grant management to ensure that opportunities are assessed and applied within the University's overall strategic plan and focus, to expand financial resources and program delivery, and to identify priorities for funding. Prepare, review and/or submit public and private grant proposals. Oversee the administration and compliance of grant awards. Within the college and surrounding community, works to heighten awareness of the benefits of grants and their positive impact on the college and student success. Oversee efforts of advancement services to include prospect research, gift processing and donor/alumni database management. Oversees efforts of donor relations to provide thoughtful and timely stewardship. Philanthropy Steward all activities to achieve revenue targets for the University's current comprehensive campaign, planned giving, annual giving, and special initiatives. Plan and lead future large-scale capital or endowment campaigns, including planning, executing, and evaluating their successes. Utilize extensive experience in securing large gifts from individuals, foundations, and corporations, including direct solicitation and stewardship of high-net-worth donors. Oversee the broader donor landscape, including annual fund campaigns and effective alumni engagement. Manage alumni relations, research, and operations components of Advancement to a high level of efficiency to streamline and optimize giving opportunities. Cultivate and entertain alumni and prospective donors at various events, some of which may be held during evenings or weekends as required and may involve domestic and international travel. All other duties as assigned by the President or Board of Trustees. QUALIFICATIONS The Vice President for Institutional Advancement and External Relations will be a person of character, drive, creativity, and integrity. He or she will be a leader who can work both autonomously and as a member of a collaborative, tightly-knit team under strong presidential leadership. He or she will be an effective and inspiring manager who is a strong communicator, who has excellent organizational and writing skills, and who provides vision, accountability, leadership and support to the division as a whole and individual team members. He or she will have the ability and confidence to serve as a chief strategic advisor to the President and Board of Trustees in the University's efforts to develop and implement multi-year advancement strategies and to strengthen governance transparency. He or she will have a deep understanding of and commitment to the value of a historic women's college as well as the benefits and opportunities of expanding and advancing the institution. He or she will appreciate being driven to achieve results and will develop a results-oriented team. Minimum Qualifications for Consideration Bachelor's degree required; advanced degree preferred. Certified Fund Raising Executive (CFRE) or Certificate in Nonprofit Management is a plus. Ten (10) or more years of progressively responsible experience in as well as supervisory experience leading teams specializing in the following areas: Institutional advancement and philanthropy/fundraising Donor relations and advancement services Capital and comprehensive campaigns Cross-department collaboration Budget management and financial acumen Community engagement and customer relationship management Communications and marketing Leadership & Management: Proven ability in goal-setting, supervision, accountability, and budget management with integrity and professionalism. Communication & Collaboration: Excellent verbal/written skills; fosters open communication and effective relationships across diverse internal and external stakeholders. Strategic Vision: Aligns advancement strategy with institutional mission through visionary thinking and long-term planning. Fundraising Expertise: Extensive experience in major gifts, to include success in pursuing transformative gifts, capital campaigns and overcoming associated challenges, planned and annual giving, alumni engagement, and donor stewardship to include strengthened prospect research, and heightened donor engagement. Proven leadership and ability to cast a shared and innovative vision for advancement activities that encourages creativity amongst a highly engaged team. Marketing & Community Engagement: Skilled in marketing, communications, and building partnerships that enhance institutional visibility and support. Equal Employment Opportunity (EEO) Statement We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds. COMPENSATION Salary offered will be commensurate with qualifications and experience of the candidate selected. Converse University offers employees a collegial environment committed to professional growth, work-life balance, and a purpose-driven community committed to excellence, creativity, and inclusion. Converse encourages ongoing professional development and participation in national advancement and leadership associations. Converse University provides employees with comprehensive benefits that make total compensation competitive and attractive for employees. In addition to generous vacation leave and holiday paid time off, benefit options include: Retirement plans Health insurance with dental and vision plans Supplemental Pet, Critical Illness, Accident, and Hospital Indemnity coverage Individual and dependent life insurance Long-Term and Short-Term Disability Employee Assistance Programs: (EAP) Health Advocate and Lincoln Services Flexible Spending Account First Stop Telehealth Tuition remission at Converse University Tuition Exchange Program Onsite wellness center On-campus fitness center and swimming pool Campus dining hall meals at reduced rates For more information, please visit Converse University 2025-2026 Annual Benefits Brochure Relocation assistance and executive onboarding support me be available for the successful candidate. TO APPLY Interested candidates are asked to apply through the FGP website posting at Application Link - VP Advancement & External Relations . Applications will be reviewed on an ongoing basis by the FGP team until the position is filled. Any questions can be directed to Christin Mack with Find Great People, LLC at cmack@fgp.com.

Posted 30+ days ago

SilencerCo logo

Dealer Relations Manager--Unity Tactical

SilencerCoBroussard, LA
Job Title: Dealer Relations Manager Position Summary The Dealer Relations Manager is responsible for proactively managing and growing existing dealer and distributor relationships while identifying and developing new, strategic channel partners. This role focuses on expanding the company's presence across enthusiast, military, and law enforcement verticals. The dealer relations manager will report to the Director of Dealer and OEM Administration and will work cross-functionally with Operations, Business Development and Marketing teams to drive revenue growth, strengthen brand exposure, and support long-term strategic objectives. This position requires a strong understanding of dealer and distribution sales, relationship management, and the tactical industry, along with the ability to balance inside sales leadership with regular travel to key partners and industry events. Key Responsibilities Proactively manage and grow relationships with existing dealers and distributors to maximize revenue, retention, and brand alignment. Identify, pursue, and onboard new strategic channel partners within enthusiast, military, and law enforcement markets. Develop and execute inside sales strategies that support overall company revenue and growth objectives. Serve as a primary point of contact for channel partners, providing product knowledge, new equipment training, sales/support and retention of relationships. Collaborate closely with Operations, Business Development and Marketing teams to align sales initiatives, product availability, and promotional efforts. Support marketing initiatives by providing updated dealer information, market feedback, partner insights, and competitive intelligence. Represent the company at trade shows, industry events, and on-site partner visits. Track dealer and distributor sales performance, pipeline activity, and partner engagement using CRM and reporting tools. Ensure consistent brand messaging and professional representation across all channel interactions. Create Purchase Orders, Sales Orders, and Quotes for customers in support of the BD team. Become the subject matter expert regarding CRM and training lead within the company. Travel Requirements Approximately 25% travel anticipated. Travel includes attending trade shows, industry events, and visiting key dealer and distributor partners. Qualifications & Experience 5–10 years of sales, business development or channel management experience within the tactical industry strongly preferred. Proven experience managing dealer and distributor relationships. Demonstrated success developing new channel partners and driving revenue growth. Strong understanding of enthusiast, military, and law enforcement markets. Demonstrated ability to articulate a comprehensive understanding of products, industry dynamics, and forward-looking trends. Shooting, Sporting Industry, Law Enforcement or Military experience recommended. 4-year college degree preferred, though not required Skills & Competencies Strong relationship-building and communication skills. Confident instructor-training background to conduct training and presentations. Strategic mindset with the ability to identify growth opportunities. Highly organized with strong time management and follow-through. Ability to collaborate effectively across departments. Comfortable working independently while contributing to team-based goals. Proficiency with CRM systems and standard sales reporting tools. Work Environment Primarily office-based with periodic travel. Collaborative, fast-paced environment focused on growth, accountability, and performance. Location Strong preference to base the position at the company headquarters in Lafayette, Louisiana. Remote basing will be considered for the right candidate. Job Posted by ApplicantPro

Posted 1 week ago

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Client Relations Associate (Remote)

Nterval FundingCosta Mesa, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 30+ days ago

O logo

Community Relations Director

Oaks Senior Living, LLCatlanta, GA
Oaks Senior Living is currently recruiting an experienced Community Relations Director for one of our communities in Georgia. We are looking for a professional who has a passion for working with seniors and their families, and 3+ years of experience in Senior Living management and leadership. Our culture revolves around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of all who walk through our door. Management inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. The Community Relations Director will market the facility through building positive relationships with referral sources, qualified prospects, and educating them on Oaks Senior Living philosophy and services. The Community Relations Director is a part of the management team of the community. Primary Responsibilities: Marketing • 1. Develop and implement an effective marketing plan to include visiting with referral sources, hosting events at the facility for qualified prospects and referral sources, placing advertisements in newspapers and mailing promotional information to prospects.• 2. Seek and build positive relationships with the surrounding community, particularly referral sources.• 3. Educate employees as to their role in marketing and touring the facility.• 4. Join community groups and attend meetings to build good will in the surrounding area, educate members about your facility, and develop positive relationships.• 5. Attend and participate in any company training for marketing and sales. Sales 1. Maintain up-to-date records of all communication with prospective customers using the appropriate system, and track each prospective customer from initial contact to the final decision. Possess and maintain a strong knowledge of the residence, its benefits, and the services provided, the customers, and employees.2. Build positive and trusting relationships with prospects by listening to the needs of the prospect, asking questions to acquire more information about the prospect's situation and concerns, and presenting the benefits of the facility to the prospective resident and/or resident's representative.3. Introducing prospects and their families to other employees, residents and families and providing opportunities for them to experience the benefits of the residence.4. Following-up with prospects regularly, based on their needs and time frame. Guiding the prospect to make a decision that best meets their needs.5. Provide regular reports to the executive director regarding sales achievements, status of interested prospects, and implementation of the marketing plan.6. Maintain or exceed budgeted census. Move-In Process 1. Provide the family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in.2. Work with the Wellness Director and the Executive Director to schedule an assessment with the resident.3. Inform all employees of the pending move-in date and the necessary information about the resident.4. Assist the resident and their family with the transition process through on-going communication, sensitivity and reassurance. General Management • 1. Supervise the caregiver staff on duty in providing quality care and meeting the needs of residents in accordance with the Oaks Senior Living philosophy of Person Centered Lifestyle and in accordance with resident rights.• 2. Review daily any and all communication tools used in providing resident care.• 3. Participate in the Manager-on-Duty rotation.• 4. Lead by example, encourage teamwork, promote the Oaks Senior Living philosophy, and provide ongoing coaching to employees.• 5. Provide an "open door" to employees, addressing any concerns or grievances they may have.• 7. Respond to on-the-job injuries in accordance with Oaks Senior Living policies and procedures.• 8. Carry out other duties as assigned by The Executive Director.• 9. Comply with Oaks Senior Living policies, training programs, and state and federal regulations.• 10. Obtain 24 hours of continuing education in initial year of employment and 16 hours annually, thereafter. Maintain CPR & First Aid certification. Qualifications: • 1. Bachelor's degree preferred.• 2. Successful experience in sales and marketing in a long-term care setting.• 3. Computer experience and ability to use or learn sales programs.• 4. Ability to interact and build relationships with older adults.• 5. Thorough knowledge of State Regulations preferred.• 6. Must be 21 years of age. Must have a satisfactory criminal history check.• 7. Must have physical exam by a licensed physician. Must have a negative drug screen.• 8. Must be able to react in an emergency situation. Physical Job Requirements: To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will: • 1. Stand/walk up to eight hours a day. Sit up to four hours a day.• 2. Frequently support up to 75 pounds. Occasionally lift/carry up to 50 pounds.• 3. Occasionally kneel, bend, and reach

Posted 30+ days ago

Habitat Energy logo

Client Relations & Strategy Analyst

Habitat EnergyAustin, TX
We are seeking a highly analytical and strategic Analyst to support our company’s client service delivery and corporate strategy development. In this role, you'll be at the forefront of shaping how the company delivers its services to its clients, and how that fits into our wider strategy goals for the next 3-5 years. You will play a critical role in supporting the Client Relations function, ensuring the delivery of high-quality service through advanced performance tracking and commercial reporting. Beyond pure analysis, you will take an active hand in the client lifecycle—from supporting product management of our service portal to managing onboarding projects and technical request workflows. You will also support our Strategy function, in competitive analysis, business case development for new growth areas that the company identifies, and market positioning.This is an exceptional opportunity to build your strategic thinking skills, develop entrepreneurial experience, and make a meaningful impact in the rapidly evolving energy sector Your responsibilities will include: Business Performance Compile and analyze complex data to produce comprehensive commercial and operational reporting for quarterly business reviews (QBRs). Manage and refine the tracking of client performance and service delivery benchmarks against internal and external benchmarks. Own the product management & build of the client service portal Provide project management support for client onboardings and oversee ticket management for client requests to ensure timely resolution and high satisfaction. Identify and conduct “key differentiator” analyses based on past performance to support internal leadership and client-facing teams. Corporate Strategy Development Evaluate and refine business case planning for areas of expansion, namely MISO, PJM and SPP including: Analyze competitive landscape to assess Habitat’s positioning & performance compared to them Conduct product-market fit analysis of current, planned and proposed service offerings, including assessing fit based on market needs and industry trends (regulatory or otherwise) Conduct ad hoc research and internal/external discussions to identify growth opportunities Market Positioning & External Communications Support Business Development team in defining messaging for current and planned service offerings Develop compelling content for pitch decks and other external communications Lead market positioning initiatives with marketing and PR teams Requirements Preferred skills and experience: Bachelor's degree, ideally in a related field 2-4 years of experience in strategy, consulting, business analysis, focused on developing business cases and strategic recommendations Exceptional analytical skills with proficiency in Excel modeling, data analysis, SQL, as well as interest or basic understanding of Python Strong presentation development abilities and executive communication skills Demonstrated ability to translate complex data into actionable insights Excellent research capabilities and attention to detail ‘Nice to have’ skills and experience: Experience with energy markets, utilities, or renewable energy Experience in client segmentation and targeting Background in developing go-to-market strategies Proficiency with data visualization tools and advanced analytics Track record of entrepreneurial thinking and initiative Comfort operating in fast-paced, evolving business environments

Posted 2 days ago

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Customer Relations Representative

Apex Premier ManagementMerced, CA

$45,000 - $55,000 / year

Apex Premier Management We focus on building authentic relationships that matter. By engaging directly with clients and communities across California, we create interactions that are not only memorable but also drive trust, credibility, and measurable results and we are currently looking for a Customer Relations Representative to join our AT&T B2B campaign in Fresno, CA. This Customer Relations Representative role is a sales-focused opportunity for individuals who enjoy working directly with business clients, building rapport, and delivering value-driven solutions. At Apex Premier Management, every Customer Relations Representative is trained to represent AT&T professionally while driving measurable results. As a Customer Relations Representative, you will engage with prospective and existing business clients to identify needs, present telecom solutions, and close sales opportunities. The Customer Relations Representative position combines consultative selling with high-quality customer service, ensuring long-term client satisfaction and retention. Each Customer Relations Representative plays a key role in strengthening Apex Premier Management’s client partnerships in the Fresno market. This Customer Relations Representative role is ideal for someone who excels in a fast-paced environment and understands how strong customer service directly impacts revenue growth. Responsibilities of a Customer Relations Representative: Serve as a Customer Relations Representative for assigned accounts and prospective accounts Conduct face to face or direct sales consultations focused on AT&T solutions Foster strong relationships by providing exceptional customer support, ensuring satisfaction with every interaction. Identify client needs and recommend customized telecom packages Stay up to date with product offerings, services, and promotions to provide comprehensive support and creative solutions. Maintain accurate records of customer/ client interactions, sales activity, and outcomes Collaborate with cross-functional teams to implement outreach initiatives aimed at increasing customer satisfaction, loyalty, and retention. Requirements for the Customer Relations Representative: High school diploma or GED preferred A friendly and approachable personality with a resilient attitude for delivering excellent customer service and support. Strong communication skills, with the ability to engage supportively and empathetically with customers. A collaborative mindset and the ability to work well with diverse clients and groups of people across departments. 1-2 years of experience in a customer service or client-facing role, preferably in telecommunications or a similar field. Ability to thrive in a fast-paced environment and adapt to frequently changing customer needs. Empower your career with Apex Premier Management, Fresno’s trusted telecom consulting firm. Explore AT&T partner solutions and growth opportunities today!

Posted 4 weeks ago

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Regional Client Relations Manager - North Plains

Craft-Bilt Manufacturing Co.Cedar Rapids, IA

$75,000 - $75,000 / year

Our mission statement begins with you: Enthusiastic Employees...Flawless Performance...Delighted Customers! About Us: At Craft-Bilt, we are committed to delivering top-tier products to our customers through innovation, dedication, and a people-first approach. We believe in building strong, lasting relationships-both with our customers and our team members. If you're a driven, customer-focused professional with a knack for problem-solving, we want you on our team. Position Summary: We're looking for a highly motivated and personable Account Manager to serve as the main point of contact for our clients. In this role, you'll build and maintain long-term relationships, understand client needs, and ensure a seamless experience from onboarding through ongoing support. You'll collaborate with internal teams to deliver solutions that exceed expectations and drive growth. This is a role for someone who loves solving problems, working cross-functionally, and making an impact. Important Requirement: This is a road warrior position. You must be comfortable traveling extensively and staying overnight Monday through Thursday each week to visit client sites and support customer needs in the field. Salary: $75,000 annually plus commission. You will receive 2.5% commission on all sales growth above your annual baseline. What You'll Do: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics (e.g., sales results and client retention) Identify opportunities to grow accounts through upselling and cross-selling Resolve client issues and complaints quickly and effectively What We're Looking For: Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role Demonstrated ability to communicate, present, and influence effectively at all levels of an organization Confidence in juggling priorities and switching gears quickly Excellent listening, negotiation, and presentation skills Strong verbal and written communication skills Comfortable taking initiative and wearing multiple hats Willingness and ability to travel overnight Monday through Thursday every week Perks & Benefits: Fully Paid Medical & Dental Insurance - Coverage for you and your eligible dependents Financial Security - Company-paid short- and long-term disability, life insurance, and a 401(k) retirement plan Growth & Stability - A full-time, year-round position in a company that values its employees and their expertise At Craft-Bilt, we believe our employees are our greatest asset. We provide a fantastic workplace, excellent benefits, and a role where you can truly make an impact. Ready to join a team where your customer relationship skills and road warrior mindset shine? Apply today!

Posted 3 weeks ago

City of Kirkwood logo

Performing Arts Center Guest Relations Associate

City of KirkwoodKirkwood, MO
Position Overview The Guest Experience Associate plays a vital role in ensuring a warm, welcoming, and memorable experience for all visitors to the Performing Arts Center. This position combines exceptional customer service with operational support in concessions, ticket sales, and facility upkeep. The ideal candidate will be personable, adaptable, and committed to delivering outstanding service while supporting the smooth operation of our events. Key Responsibilities Concession Operations Set up, stock, and prepare concession areas before performances and events. Prepare and serve alcoholic and non-alcoholic beverages, as well as prepackaged food items. Verify IDs to ensure compliance with alcohol service laws. Process orders efficiently and accurately while maintaining excellent guest service. Follow all sanitation guidelines and maintain cleanliness in concession areas. Monitor inventory, recommend product orders, and generate sales reports as needed. Prepare deposits, secure cash drawers, and close out concession areas at shift end. Guest Relations Greet and assist guests, responding to inquiries and resolving concerns professionally. Provide accurate information about events, policies, and amenities. Ensure each visitor enjoys their experience and receives attentive service. Operational Support Maintain cleanliness throughout the Performing Arts Center. Assist with event setup, teardown, and general venue operations as needed. Ticket Sales Sell tickets in person and by phone using digital ticketing system. Assist customers with seat selection and process transactions accurately. Handle cash and credit card transactions securely. Qualifications Required Skills & Experience: Excellent verbal and written communication skills. Strong interpersonal skills with the ability to work well in a diverse environment. Ability to learn and operate computer systems and equipment. Must be at least 21 years old (due to alcohol service requirements). Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally. Comfortable standing or sitting for extended periods (up to six hours). Working Conditions Primarily indoors in a performance venue environment. Must be able to adapt to varying temperatures and event conditions. Evening, weekend, and holiday shifts may be required based on event schedules. To apply: Complete this electronic employment application. OR: A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122. OR: Call 314-984-6975 to have an application e-mailed, mailed or faxed to you. Return paper applications to: City of Kirkwood, Attn: Human Resources, at the address listed above.

Posted 30+ days ago

Accident Care Chiropractic logo

Referral Relations Specialist

Accident Care ChiropracticBellevue, WA

$50,000 - $60,000 / year

Accident Care Chiropractic and Massage is looking for: Referral Relations Specialist Seattle Metropolitan area. Full-time employment. BILINGUAL IN SPANISH, VIETNAMESE, OR KOREAN. Not a digital role. Salary and Benefits: $50,000 minimum base salary, depending on experience. Paid time off. Paid Holidays. Sick pay. Marketing expense reimbursements. Health, dental, and vision reimbursements. SIMPLE IRA Retirement Plan. Summary: In this role, you will be connecting with potential referral contacts through in-person meetings with organizations such as healthcare clinics, attorneys, auto body shops, and more via cold and warm in-person calls. It is crucial to build these connections to increase new patient referrals. This position allows the coordinator the ability to connect with those in our communities to build better relationships as well as sharpen their marketing skills. We are open to any additional marketing ideas and creative options you may have and want to implement, should that be putting on community events, buying ads, social media, etc. This role largely requires the coordinator to be independent and we mainly look for results produced by the coordinator. Responsibilities and Tasks: Self-starter and independent. Ability to focus on patient goals independently. Using sales experience to better connect and pitch to potential candidates to gain referrals. Communicate effectively in group gatherings and with other team members. Ability to connect well and quickly network with others. Using customer service skills to professionally speak with clients and patients. Using communication skills to identify and contact prospective business partners that would be beneficial to the organization. Consistency in connecting with prior partners to maintain a professional relationship for future services. Using customer service management (CRM) software to update and track information regarding follow-ups, visits, and new referrals. Writing weekly reports to communicate tasks completed to management. Required Qualifications: Bachelor’s degree in Marketing or two years of equivalent work experience in retail, sales, and or customer service. Reliable transportation and a license. The job requires specialists to travel constantly and consistently. One year of experience in Customer Service Management (CRM) and software inputting. Microsoft Office proficiency. Google Suite proficiency. Some knowledge about car accident processes is preferred. Bilingual in multiple languages preferred and needed. About Us: Accident Care Chiropractic and Massage is the Pacific Northwest’s leader in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy, and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. Our approach to treatment is a multi-modality and holistic style. We have over a decade of experience in treating injuries and over 28 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities. About Accident Care Chiropractic: Accident Care Chiropractic and Massage is the Pacific Northwest’s leaders in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. We have over a decade of experience in treating injuries and over 15 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities.

Posted 30+ days ago

C logo

Student Relations Associate

Cristo Rey Jesuit Corporate Work Study Program IncMilwaukee, WI
Do you believe meaningful work begins with forming young people in skill, character, and purpose, and that you want to walk with students as they discover their professional potential? The Student Relations Associate supports Cristo Rey's Corporate Work Study Program by coaching students in essential career skills, guiding professional behavior, and fostering reflection rooted in Jesuit values. This role is ideal for an educator who is relational, culturally responsive, and committed to forming young professionals with purpose and integrity. JOB SUMMARY: The Student Relations Associate plays a critical role in the success of Cristo Rey's Corporate Work Study Program by teaching and coaching students in essential career skills while managing their professional performance and behavior throughout the school year. This position is responsible for delivering instruction, facilitating reflective learning experiences, and providing classroom and behavior management aligned with Jesuit values and workplace standards. The ideal candidate is passionate about education, highly relational, culturally responsive, and deeply committed to the formation of young professionals. ESSENTIAL FUNCTIONS Student Development & Support Serve as the immediate supervisor for students assigned to the CWSP team, including undeployed students and students in retraining, supporting their work performance and professional growth, and collaborating on curriculum and task assignments in coordination with school staff. Provide students with a daily timecard that reflects CWSP policy and work performance. Collaborates with Client Relations to monitor student performance through Salesforce and supervisor feedback. Provide feedback and coaching to all students on career-readiness skills and to those navigating workplace challenges or the CWSP retraining process. Responsible for corrective action and disciplinary processes, documentation, and communications with students and parents regarding student performance, attendance, and behavior. Teach a structured career readiness curriculum in a classroom setting, including but not limited to professional behavior, workplace communication, time management, and soft skill development. Manage classroom behavior through proactive, student-centered strategies that support growth and accountability. Leads and instructs students participating in Summer Bridge programming. Collaborates with Client Relations to determine student placement decisions. Collaborate with the Director of CWSP and Client Relations Manager to support design and development of programming for all student development, including undeployed students and those undergoing retraining. Collaborates with Academics as the liaison for CWSP, including CWSP grade management, meetings, communication, and events. Lead and manage morning CWSP van dismissal in partnership with CWSP Operations staff; create daily presentations and content with input from others; lead announcements and training delivery; and support crowd management, student attendance, and van dismissal. Program Coordination Use data systems such as Salesforce and PowerSchool to track and report on student performance and outcomes. Assist in daily CWSP operational duties, including van dismissal and transportation coverage. Utilizes student feedback, Cristo Rey network benchmarks, and performance data to improve the CWS program for student preparation at the workplace. Community Engagement Leads CWSP events where student placement, performance, and/or recognition are key parts of the agenda. Foster a culture of professionalism, respect, and accountability that reflects Cristo Rey values both on and off campus. Actively contribute to a mission-driven, team-oriented environment focused on holistic student success. Performs all other duties as assigned by CWSP management. QUALIFICATIONS Bachelor's degree required; teaching certification preferred 1 - 5 years of direct teaching experience with proven classroom management skills Fluency in Spanish is desired, but not required Strong relationship-building skills, particularly with adolescents and their families Ability to work in a fast-paced, results-driven atmosphere in a faith‐based organization Strong written and verbal communication skills Technology skills desired for use of Salesforce, PowerSchool, Google Suite, and Constant Contact Sensitivity to the ethnic, racial, and religious backgrounds of the student body Valid driver's license with a good driving record Strong personal alignment with the mission of Cristo Rey Jesuit High School. Cristo Rey Jesuit High School - Who We Are Cristo Rey Jesuit High School is part of a national network of 41 high schools that transform urban education through a unique integration of college-prep academics, professional experience, and spiritual formation, with a focus on students of limited financial means. As a private, Catholic, Jesuit high school serving 450 students, Cristo Rey Jesuit's mission is to provide an affordable Catholic secondary education with a college-prep curriculum and a Corporate Work Study Program (CWSP) to prepare graduates for success in college, work, and life. The Cristo Rey team believes that a sound intellect is only one important component of preparation for college and life. Through both their CWSP experience and intentional opportunities for character and spiritual growth within the school day, Cristo Rey students develop the work ethic, resilience, confidence, empathy, openness to growth, and commitment to justice that help ensure their long-term success and enable them to lead by example. Cristo Rey Jesuit High School Milwaukee is an equal opportunity employer that provides equal employment opportunities to applicants without regard to race, ethnicity, religion, sex, or national origin.

Posted 3 weeks ago

C logo

Donor Relations Coordinator

Catholic Charities Of Central New MexicoAlbuquerque, NM
The Donor Relations Coordinator is a creative, detail-oriented role that supports Catholic Charities' fundraising and donor engagement efforts through compelling visual content, digital communications, and donor-facing storytelling. This position plays a key role in executing campaigns, managing social media and digital content, and producing creative assets that strengthen donor relationships and elevate the organization's brand. In addition to creative execution, the coordinator supports fundraising operations and donor stewardship to ensure a seamless, timely, and mission-aligned donor experience. Ideal Candidate: Highly interpersonal, creative, and demonstrates innovative skills Passionate about working collaboratively towards making a change in our community Is organized, pays attention to detail Primary Duties & Essential Functions: Design donor-facing graphics and materials for campaigns, appeals, social media, and events Manage social media planning, scheduling, posting, and basic analytics Support visual storytelling that highlights donor impact and program outcomes Draft donor communications, appeals, and campaign messaging Assemble and distribute the monthly donor newsletter Collaborate with internal teams to gather stories, photos, and impact updates Prepare donor-related content for website updates Deliver final copy and creative assets to third‑party web vendors Assist with major gifts, sponsorships, grants, and third‑party fundraisers Prepare acknowledgments, thank-you letters, and stewardship materials Support year-end acknowledgments and donor impact reporting Maintain accurate donor records in the CRM Enter gifts and manage acknowledgment workflows Run donor and campaign reports Collaborate with Finance for reconciliation and records accuracy Work closely with the Donor Relations Manager and Community Engagement team Coordinate with program staff to ensure donor communications reflect real impact Qualifications Required: Education: High school equivalent education required, Associate's or higher in communications, marketing, public relations, business administration, or related is preferred Experience: 1-3 years experience in communications, development, marketing, fundraising, social media management, sales, customer service, graphic design or related experience required Must hold a valid driver's license and be considered insurable under Catholic Charities policy Knowledge of graphic design and content creation skills Experience managing social media platforms Strong written and verbal communication skills and organization skills Experience with Canva, Adobe Creative Suite, or similar tools preferred Familiarity with donor CRMs or fundraising platforms preferred

Posted 2 weeks ago

U logo

Sr. Director, Membership, Communications, And Industry Relations

US Dairy Export CouncilArlington, VA
The Senior Director of Media and Stakeholder Engagement, supports the SVP of Membership, Communications, and Industry Relations in developing and executing integrated communication strategies that advance the organization’s mission, strengthen member engagement, and elevate the organization’s reputation. This role oversees day-to-day communications operations, manages content development across platforms, and ensures consistent, high-quality messaging internally and externally. The Senior Director supervises communication consultants and works collaboratively across departments to support strategic initiatives and organizational priorities. Requirements Key Responsibilities: Perform all job responsibilities in a manner that meets or exceeds the standards established by the USDEC Way: Works as a team member, recognizing that USDEC wins and loses together. Respects and values colleagues. This includes considering roles, responsibilities, work styles, perspectives, and experience. Trusts others as professionals working towards the same objectives & goals. Communicates respectfully, inclusively, clearly, and in a timely manner. Acknowledges, celebrates, and rewards good work and contributions. Supports and creates opportunities for individual learning, growth, and mentorship Fosters an environment of trust where people can share new ideas, innovates, takes risks, and learns from failure Creates a safe environment that will empower and encourage the voicing of concerns and viewpoints. Key Responsibilities: Support the SVP of Membership in developing, refining, and implementing a multi-channel communications strategy aligned with organizational goals. Execute high-level strategic priorities into actionable communication plans, timelines, and deliverables for staff and consultants. Conduct ongoing environmental scanning and proactively identify communication opportunities that advance organizational initiatives. Serve as a secondary spokesperson for the organization, providing backup for the SVP of Membership and Executive Office as needed. Manage incoming media inquiries and coordinate press engagement, ensuring timely, accurate responses. Build and maintain relationships with journalists and trade media contacts to increase understanding and visibility of the organization’s work. Draft press statements, talking points, and media briefings; prepare leaders for interviews and public appearances. Oversee the development and execution of content across platforms, including newsletters, reports, email communications, and website updates. Manage the work of communications and publications consultants, ensuring quality control, alignment with messaging priorities, and adherence to timelines. Ensure editorial accuracy, brand consistency, and professional presentation across all written and digital materials. Support the planning and execution of communication materials for legislative priorities, events, and industry initiatives. Draft and package communications for policy updates, organizational statements, and issue briefs. Develop and manage internal communication processes to keep staff informed of organizational initiatives, priorities, and updates. Collaborate with department leads to gather content and ensure consistent messaging throughout the organization. Oversee day-to-day management of digital content, including website updates, email marketing, and social media scheduling. Ensure digital channels reflect current organizational priorities and engage members and stakeholders effectively. Coordinate analytics tracking and provide regular performance insights to inform strategy adjustments. Support the development and maintenance of crisis communication protocols. Draft holding statements, FAQs, and internal guidance during sensitive or urgent situations, in coordination with the SVP and Executive Office. Knowledge, Skills, and Abilities: Experience in creating and managing communication plans. Strong media relations skills with an established network of media contacts in the agriculture or trade press. Exceptional written and verbal communication skills, with the ability to articulate complex issues clearly and persuasively. Proven ability to develop and implement successful communications strategies and campaigns. Experience managing crisis communications and navigating sensitive issues. Demonstrated leadership abilities, with a history of mentoring and developing teams. Knowledge of digital communications strategies and platforms. Ability to work collaboratively across departments and with external partners and stakeholders Growth mindset Education & Experience: University degree – BS/BA required Minimum of 10 years of experience in communications or public relations, with at least 1-3 years in a leadership role. Experience in agriculture and/or food sector or a related industry is highly desirable. We regret it is not possible to communicate with candidates except those who most closely match our current business needs. Thank you. U.S. Dairy Export Council is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, or any other characteristic protected by law. Benefits Competitive medical, dental, and life insurance benefits as well as ample paid time away (vacation, personal, sick, and company holidays). Generous 401(k), and collaborative culture.

Posted 1 week ago

Planned Parenthood logo

Patient Relations Associate - Bilingual

Planned ParenthoodSmithtown, NY

$21 - $22 / hour

Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and provide accurate referrals for service. In addition, the PRA assures departmental compliance with affiliate policies regarding appointments, confidentiality and accurately enters registration, insurance, and appointment data into the computer. Essential Functions: Answer in-bound telephone calls within three rings and according to protocol. (i.e., Planned Parenthood Hudson Peconic; this is Ernestine. How may I help you?). Answer callers’ questions regarding hours, services, directions, prices, referrals, etc. Forward callers with medical questions and concerns to appropriate health center staff. Ask appropriate questions to determine type of visit necessary for the patient needs. Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration. Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested. Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization. Perform sliding fee scale assessment as required. Screens and provides information on available programs, i.e., Family Planning Benefits Program (FPBP), Medicaid for Pregnant Women, etc. Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center. Supports and encourages a culture that: Provides a rich conduit of information and ideas between sites and other PPHP departments; o Participates in ongoing feedback with colleagues. Incorporates customer satisfaction into all aspects of the work; and Encourages Team to take responsibility for evaluating and improving systems. Demonstrates flexibility and teamwork: Understands the interaction between this position and others with whom the position works directly and indirectly. Ensures that interactions incorporate PPHP Service Standards and values of integrity, partnership, customer focus, communication and quality. Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), CLIA (Clinical Laboratory Improvement Administration) and Title X. Non-Essential Functions: Provide feedback to management regarding trends that may impact services, programs or marketing plans. Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA. Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: Commitment to the mission and goals of Planned Parenthood. Minimum High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service. Excellent customer service skills, especially a calm and friendly telephone manner. Adept at using CIS software and MS Outlook programs utilized in this affiliate. Ability to perform detail-oriented work routinely. Ability to handle confidential information discreetly. Ability to speak Spanish or other languages common to the PPHP’s clientele, preferred. Ability to work flexible hours including evenings and weekends. $21.25 per hour, after successful completion of probationary period, increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package, including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good-faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.

Posted 30+ days ago

Pharmavite logo

Manager, Employee Relations

PharmaviteWest Hills, CA

$100,000 - $166,000 / year

HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for sponsorship, including I-983 participation. POSITION SUMMARY The Employee Relations Manager serves as the enterprise expert on employee relations, providing strategic leadership and oversight of investigations, policies, and risk-calibrated decision making. This role owns the ER operating model, partners closely with Legal on sensitive matters, and equips HR Business Partners and leaders with the standards, tools, and guidance needed to ensure fair, consistent, and legally sound outcomes across the organization. KEY RESPONSIBILITIES Critical contributions this role is counted on to deliver include: Lead and oversee employee relations investigations, ensuring rigorous fact-finding, clear documentation, and timely, defensible resolution of performance, conduct, and workplace concerns. Oversee the ER operating model, including decision rights, investigation standards, documentation requirements, templates, and centralized housing of ER materials to ensure consistency and quality across the enterprise and within the HRBP function. Serve as the enterprise subject matter expert on employee relations, providing trusted guidance to HRBPs and business leaders and shaping ER-related decisions through sound judgment, policy interpretation, and risk-calibrated recommendations. Provide strategic counsel to senior leaders and HR Business Partners on investigations, discipline, conflict resolution, and risk-calibrated decision-making. Ensure compliance with federal, state, and local employment laws, with deep expertise in California regulations (e.g., CFRA, FMLA, ADA, wage and hour); multi-state experience preferred. Partner closely with Legal on high-risk and highly sensitive investigations to ensure alignment on investigative approach, policy interpretation, regulatory requirements, and risk mitigation strategies. Analyze ER data and trends to generate insights, anticipate emerging risks, and recommend targeted policies, training, and interventions. Partner with Talent & Organization Development and Legal as needed to design and deliver training for HRBPs and managers on employee relations best practices, employment law, and related people leadership and management skills. Coach and support HRBPs on investigations and report writing, and provide guidance on policy interpretation and corrective action to ensure consistent, compliant application of company standards. Lead continuous improvement efforts, leveraging data and best practices to enhance processes and related technologies, strengthen cross-functional partnerships, and elevate the overall employee experience. Manage and investigate assigned complaints submitted through the EthicsPoint platform. CRITICAL SUCCESS FACTORS You'll be most successful in this role if you have: A strong track record leading complex, sensitive employee relations investigations with sound judgment, rigor, and credibility. Deep knowledge of employment law and ER best practices, with the ability to apply them in a practical, business-aligned way. Proven ability to partner with Legal on high-risk matters and align on investigative approach, risk assessment, and outcomes. The confidence and presence to serve as a trusted advisor and ER subject matter expert to HRBPs and senior leaders. Experience building and governing ER standards, processes and systems, templates, and documentation practices that drive consistency and quality at scale. Strong coaching capability, with a passion for developing HRBPs and managers in investigation skills, documentation, and risk-calibrated decision making. Analytical strength to identify trends, assess risk, and translate data into actionable insights and proactive solutions. A continuous-improvement mindset, with the ability to design scalable processes and tools that elevate the employee experience and organizational effectiveness. CAPABILITIES & SKILLS REQUIRED In order to take on these challenges, you'll need to have: 8+ years of progressive experience in employee relations, HR, or employment law, including leading complex and high-risk investigations. Bachelor's degree in Human Resources, Psychology, Business, Law, or a related field required; advanced degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred. Demonstrated expertise in federal, state, and local employment laws, with deep knowledge of California regulations; multi-state experience strongly preferred. Proven experience partnering closely with Legal on sensitive matters, aligning on investigative strategy, documentation, and risk mitigation. Strong capability in developing and enforcing investigation standards, documentation templates, and quality controls across an enterprise environment. Experience coaching HRBPs and leaders on ER decision-making, policy interpretation, and effective handling of performance and conduct issues. Excellent written and verbal communication skills, with the ability to produce clear, defensible investigation reports and executive-ready recommendations. The ability to manage ambiguity and exercise sound judgment in high-stakes, complex situations. A strong, fact-based approach to decision making, with the ability to use data, evidence, and trends to influence outcomes and drive alignment. Demonstrated ability to navigate complex, matrixed organizations and balance competing priorities while maintaining compliance and consistency. OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. SALARY RANGE National Target Base Pay Range: $100,000.00 - $166,000.00. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter@pharmavite.com. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com. #WIM

Posted 6 days ago

GTT logo

Employee Relations Manager

GTTRochester, NY
Job Title: Employee Relations Manager Location: Rochester, NY Duration: 5 months Contract Work Type: Onsite Pay Range: $57.69/Hr Key Responsibilities: Providing manager support, including, but not limited to, advising managers on best practices for employee relations, resolving team conflict, addressing performance issues, and issuing disciplinary actions, up to and including terminations. Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans. Conducting thorough and timely investigations of complaints of harassment, discrimination, and other workplace complaints. Ensuring compliance with company policies, procedures, employment laws, and regulations. Managing multiple, complex employee relations cases. Liaison with legal counsel and compliance as required. Implementing a conflict resolution strategy. Job Requirements: Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication. Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance, and workplace issues. Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience. Ability to present reports and training concisely and efficiently. Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), The Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices. Experience in using basic Microsoft programs, including but not limited to Word, Excel, and PowerPoint. Experience in using case management software. Notes: BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered). Contract Benefits Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company Our client is a leading sustainable energy company with a footprint in 24 states and $40 billion in assets. They serve 3.3 million electric and natural gas customers in the Northeast and have a diverse renewable energy portfolio. The company is committed to ethical business practices and has been named one of the World’s Most Ethical Companies for three consecutive years. They are also a leader in the growing U.S. offshore wind industry and invest in charitable organizations in the communities they serve. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-23221 #gttjobs #LI-GTT #LI-Onsite

Posted 30+ days ago

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Lifestyle/Resident Relations Coordinator

Sudberry Properties, IncSan Diego, CA

$24 - $25 / hour

Position Summary: As our Lifestyle/Resident Relations Coordinator you have the opportunity to use learned and gained knowledge to assist the General Manager with daily resident functions, customer service, resident retention, event planning, networking, and marketing. EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent Preferred: Bachelor or Associates degree. Minimum of 1+ years experience in residential event planning and customer service experience. RESPONSIBILITIES: Tasks listed are a description of the way this job is currently performed and are not an exhaustive list of all the tasks that may be required for each physical demand. Plans, organizes, promotes, attends, and executes resident events for the property(s). Continue to look for new & creative resident event ideas and vendors. Negotiate costs that align with provided budget and use leverage to obtain the best services for the most reasonable price. Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups. Oversees social media sites; monitors and promotes community online reputation. Actively markets the property, creating and implementing an outreach marketing plan. Creates and distributes community fitness and activity calendar(s). Monitor, respond, and engage resident posts in Yardi Concierge and/or Active Building. In addition, posting content related to any community or neighborhood events or promotions (any outside vendor promotions must be approved by General Manger). Receives packages and notifies residents of delivery, communicates with resident of any status changes within Parcel Pending to prevent delivery issues. Attends to the ongoing customer service needs of each resident throughout their residency. Performs warm calls on move-in, renewal and close-out of service requests. Contributes ideas to increase property interest and traffic. Field and successfully satisfy resident complaints with the help of management. Welcomes new residents, assessing move in experience. Greets visitors, answers phones, assists prospects, tours prospects, assists with completing initial qualifying application process, assists with completing leasing files, assists with move-in/out processes, and accepts and inputs work orders, as needed. Assists with purchase orders and invoices in the Yardi system for any resident activities, renewals, nightly and Monday leasing reporting, and any additional administrative tasks assigned by General Manager. Accepts rents and provide receipts, as necessary. Restocks supplies in office, clubhouse and/or business center, as needed. Coordinates clubhouse rentals. Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. Assists with resident retention through community events. Participates in company required training by established deadline. Complies with all Sudberry's standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. Any other duties or responsibilities that may be assigned. OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Intermediate knowledge of Microsoft Outlook, Word and Excel. Superior customer service skills including the ability to manage difficult customers and/or situations. Professional verbal and written communication skills. Strong attention to detail, organizational, time-management and problem-solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings and holidays. Possess the ability to sell and promote the property. Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other associates. General understanding of how to work office equipment such as a copier, fax machine, filing cabinets, data entry, and generating reports. Understanding of current landlord/tenant requirements and general legal responsibilities of the property. Possess basic bookkeeping knowledge and perform intermediate mathematical functions. Ability to work a schedule during normal hours and that may be other than Monday- Friday, 9-6. Work in excess of 40 hours a week is likely. Job Type: Full-time Pay: $23.75 - $24.50 per hour Supplemental pay types: Commission pay Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Posted 2 weeks ago

DMCA logo

Client Relations Coordinator

DMCAAustin, TX
De Mott, Curtright & Armendáriz, LLP is a stable and fast-paced immigration law firm that's passionate about helping people and we're looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office. You'll work in a supportive, professional environment where collaboration and growth are encouraged, and your work truly makes a difference. If you're a people person with a heart for service, a head for problem-solving, and a love for working in a multicultural environment, we want to hear from you. What You'll Do As one of the first friendly faces (and voices) our clients meet, you'll be the heart of our Austin office. Your days will include: Greeting and guiding clients with warmth and professionalism- on the phone, virtually, and in person Scheduling appointments and consultations across multiple calendars Handling payments and opening new cases with accuracy and care Creating daily reports to help our team stay sharp and on track Supporting clients with clear, informed, and compassionate communication Flagging urgent issues and helping resolve concerns creatively Promoting DMCA values and a positive, collaborative workplace Supporting your team and celebrating wins-big and small What We're Looking For We're searching for someone who is: Bilingual in English and Spanish (fluently, please!) Friendly, resourceful, and detail-oriented Energized by working with diverse communities Able to handle confidential information with care Confident using Microsoft Office and standard office equipment Comfortable juggling multiple responsibilities in a busy legal setting Available full-time, Monday to Friday, 8am to 5pm Bonus points if you have: 6+ months of accounting or payment handling experience A Bachelor's Degree Strong leadership instincts and critical thinking skills Why You'll Love It Here: Team culture: We work hard but know how to keep it collaborative, curious, and caffeinated. Growth-friendly: We're big on professional development. Meaningful work: You're not just moving paper - you're helping people build better futures. Prime Location: Our Austin office is located on vibrant South Congress-surrounded by great coffee, local eats, and that signature Austin hustle. What You'll Get Competitive hourly pay (based on experience) Full-time stability with lots of room to grow Employer-paid medical insurance + optional dental & vision Employer-paid life and long-term disability insurance 401(k) with employer matching PTO, paid vacation, and holiday pay A team that supports each other A mission that gives your work meaning every single day If you're looking for more than just a job-and want to be part of something impactful-come grow with us at DMCA.

Posted 30+ days ago

S logo

Guest Relations Team Member

Six Flags New EnglandAgawam, MA

$16 - $16 / hour

Overview: For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. Pay Starting at $15.75/Hour Responsibilities: Talking with guests and addressing questions and concerns regarding park policies and procedures Resolving guest complaints in a friendly and professional manner Assisting guests with lost or misplaced season passes and operating the Six Flags Season Pass database Completing all required paperwork accurately Providing local area information and directions to guests Assisting with VIP Tours ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies Assisting in other areas of the Admissions department, including ticket taking, ticket selling, season pass processing, and toll operations Performing other incidental and related duties as required and assigned Qualifications: Strong written and verbal communication skill in English Analytical problem-solving skills Positive attitude Superior phone etiquette Ability to work independently with little supervision Proficiency in computer skills including but not limited to Microsoft Office Programs and ability to learn new computer systems quickly Sense of fun! Willing to work in a high performance team environment Willing to work a flexible schedule, including evenings, weekends, and holidays Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc. Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language 16 years old or older --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Cedar Fair - Charlotte Terms & Conditions at https://www.cedarfair.com/legal and Privacy Policy at https://www.cedarfair.com/privacy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 1 day ago

Praytell logo

Director, Media Relations (Corporate & Executive Communications)

PraytellNew York, NY

$105,000 - $125,000 / year

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Overview

Compensation
$105,000-$125,000/year

Job Description

Praytell is a creative communications agency built by strategic minds and spirited hearts who believe original storytelling, unexpected ideas and an instinctive recoil from anything remotely boring can shape culture and make people… well, give a sh!t. We partner with brands to create timely, integrated and headline-worthy campaigns across social, earned, digital, experiential and emerging platforms, all rooted in smart strategy, creative excellence and a deep understanding of what’s resonating right now. We’ve been doing this for just over a decade and have picked up some pretty cool awards along the way, including PRWeek’s Best Place to Work (8x and counting), Agency of the Year and even a few your mom might recognize - even if she doesn’t fully get what you do for a living. Our work is collaborative, fast-moving and driven by curiosity, grounded in how we show up for our clients and for one another. If you’re looking to join an ambitious, deeply supportive team that’s focused on doing great work with great people and doesn’t take itself too seriously, we’d love to hear from you. The Opportunity Praytell is seeking a seasoned media relations professional to join our Media Team in New York, focused on helping companies and executives build credibility, visibility and influence. This role centers on translating complex business stories into clear, compelling narratives that resonate with business, financial and industry media, supported by a strong rolodex of trusted media relationships. You’ll lead media strategy and execution, guide executive storytelling and thought leadership, and play a key role in moments that shape a company’s reputation and growth. The position partners closely with account teams, contributes to new business efforts and supports the development of junior talent, all while staying ahead of the evolving media landscape. As Director, Media Relations, you will be: Joining Praytell’s Media Team, this role plays a key part in shaping corporate storytelling by driving corporate and business media relations across a wide range of categories, including lifestyle, food and beverage, beauty, tech, travel and more Accountable for elevating client narratives and inserting executives and brands into culturally relevant, business-forward media conversations across verticals Developing compelling corporate and executive media angles and identifying feature and thought leadership opportunities to generate interest and secure coverage across traditional outlets (print, online, broadcast) - think Bloomberg, The Wall Street Journal, Financial Times, Forbes, Fortune, CNBC, Business Insider, Entrepreneur and Yahoo Finance - as well as emerging platforms (Substacks, podcasts, social and digital video, e-newsletters). Driving innovative media strategies and execution in collaboration with account teams, while providing insight-driven strategic input on campaign planning. Supporting executive participation at key industry moments, including conferences, panels, summits and media roundtables. Working with the account team on media lists, press releases, briefing docs, bylines and mailers. Cultivating and expanding your relationships with media (including digital, social, broadcast, etc.); networking with media to build relationships via virtual/IRL meet-and-greets. Managing proactive and reactive media relations for clients, including company milestones, executive announcements, funding or growth moments, and issues management. Mentoring and training junior staff in media relations strategy and skills, which includes participating in and leading development programs for staff and culture initiatives. Staying up-to-date on industry news, trends and updates to inform media strategy and recommend new pitch angles/ideas. Collaborating with other members of the Media Team to develop ongoing industry POVs, share learnings from media meetings, and act as a media relations brain trust for the PR department. Participating in new business opportunities (note, this may require occasional travel), as well as mentorship and training programs for junior staff development. Joining client calls and serving as the subject matter expert on media trends, emerging platforms, target outlets, etc. Media training spokespeople as part of upcoming campaign work and staffing interviews on behalf of clients. About You Experience you have: You have 8+ years of experience in public relations, preferably in an agency environment, with deep expertise in corporate and business media strategy, executive visibility and media relations. You’ve developed and executed insight-driven media strategies that shape corporate storytelling, elevate executive thought leadership and support company milestones across industries including food and beverage, technology, consumer lifestyle and beyond. You bring a deep rolodex of trusted media relationships, with a strong track record of securing meaningful coverage in top-tier business, financial and industry outlets, as well as emerging platforms such as Substacks, podcasts, social and digital video and more. You’re experienced in advising senior-level clients and executives, participating in new business pitches and clearly communicating strategy, recommendations and results. You bring hands-on experience supporting executives across interviews, conferences, panels, summits and media briefings. You maintain strong, trusted relationships with business, trade, digital and broadcast media and actively cultivate new connections across channels. You’re comfortable managing both proactive and reactive media relations, including announcements, growth moments and reputation-sensitive situations. You have experience mentoring, managing and developing junior staff and contributing to team culture and professional development. Equally important, you are: Ambitious and entrepreneurial Flexible and adaptable Meticulous and well-organized A creative problem solver Inquisitive and eager to learn Collaborative and team-oriented Honest and ethical in all work Committed to advancing diversity, equity, inclusion and belonging in the workplace Benefits We offer a growing list of benefits and perks, including: Salary: $110,000 - $125,000 (This range reflects the minimum and maximum compensation. We typically offer salaries within the 25th to 75th percentiles and cannot exceed the listed maximum. Final offers depend on experience, skills and qualifications.) Comprehensive health care (Medical, Dental, Vision) Employee Stock Ownership Plan (ESOP) with annual shares of Project Worldwide, our parent company Traditional and Roth 401(k) options with an annual employer contribution based on company performance Flexible Time Off (FTO), company holidays and mental health days Flexible work locations within the US - remote is a-ok! We also have physical hubs and offices in LA, SF, Austin, Chicago, Minneapolis and New York Flex Fridays, designed to keep Fridays meeting-free for focused work and to give you space to support your personal wellbeing while delivering great client service Employee Assistance Program (EAP) with mental health, family, career, legal and financial support Paid parental leave and fertility support Training and team-building programs Camp Praytell, our company offsite (eligibility based on start date) Employee Resource Groups (BEACON, Compañeros, elev

Asian, Herizon and Prism) And more! Interview Process Please note that due to the high volume of applications we receive, while we’re incredibly grateful for your interest, we’re not able to respond to each one individually. We’ll be in touch with candidates we’re moving forward with. We know how hard it can be to wait and wonder, especially in today’s job market, so if you don’t hear from us within 5 business days, it means we’ve moved forward with other candidates for this role. We truly appreciate the time and care you put into applying and will keep your application on file for future opportunities. Our interview process typically takes 4-6 weeks, and here’s what you can expect along the way: Submit Application Phone Screen w/ Head of Talent (30 Mins) Team Interview (30 Mins - 1 Hour) Leadership Interview (30 Mins) TBD: Short, Client-Agnostic Take-Home Test (Paid via Electronic Gift Card) Offer (Target Start Date: Feb 2026) Who We Are We are an equal opportunity employer. We welcome all people and do not discriminate - period. All qualified applicants will receive consideration in accordance with federal, state and local laws. We prohibit any form of workplace harassment based on any protected class and are committed to creating an inclusive workplace in every location where we operate.

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