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William Blair logo

Associate II, Client Relations

William BlairChicago, Illinois
Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams. William Blair Private Wealth Management is seeking an Associate II - Client Relations to act as a trusted resource to both William Blair clients and Wealth Advisors and to provide diligent, timely, and accurate client service by responding to client inquiries and requests. The qualified candidate will own the accuracy of client documentation, ensuring adherence to our compliance and policy regulations, apply understanding of firm products, policies, systems, and current market conditions to support Wealth Advisor teams through client interactions and provide operational support to Wealth Advisors with minimal supervision. In addition, the selected individual will seek out areas for improvement within the team’s processes, communication, and efficiency and participate in ad hoc projects as needed. Responsibilities include but may not be limited to: Assess and respond to client requests in a diligent, timely, and accurate manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. Own the identification and communication of issues/potential problems that may require escalation. Ensure all required client account documentation adheres to William Blair’s legal and compliance. Seek out areas for improvement within the team’s processes, communication, and efficiency. Communicate these to senior team members and collaborate on ways to implement improvements. Regularly update Client Relationship Management (CRM) system. Facilitate the maintenance/updating of clients’ investment profile information. Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. Develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. Learn the full scope of client offerings within the firm. Collaborate with senior team members to determine if there are clients who could utilize additional services. Review client information and assist in the preparation of performance reports. May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. Proactively leverage ideas, insight and relationships to help facilitate new and incremental business. Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. Take ownership of general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. Additional responsibilities as requested. Qualifications: Bachelor's Degree or equivalent work experience required 2 – 4 years of experience required, with financial services industry experience preferred Series 7, 63/65 (or 66) licenses required; SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment (new hires - post 10/1/2018, for US only) Client service orientation Strong ability to organize and prioritize responsibilities and meet strict deadlines High attention to detail and quality Strong written and verbal communication skills Strong ability to work independently and cooperatively in a team environment Strong ability to collaborate and build trusted relationships Knowledge of applicable compliance/ security industry rules and regulations Proficiency in MS Office Suite #LI-MW1

Posted 1 day ago

W logo

Client Relations Advisor - Health & Life

Winters LLPQuincy, Illinois

$36,000 - $45,000 / year

Client Relations Advisor- Health & Life Company: Winters LLP Location: Quincy, IL Salary: $36,000 - $45,000 depending on experience per year + Commission Job Type: Full-time About the Role: Winters LLP is seeking a dedicated and organized Client Relations Advisor- Health & Life to join our growing team! In this client-facing role, you will: Sell individual health and life insurance policies tailored to each client's needs Provide personalized guidance through the application and enrollment process Build lasting relationships by delivering attentive, solution-oriented service Drive both new business growth and long-term account retention through consistent client engagement Training is provided for candidates who are not yet licensed — a great opportunity to launch or grow your insurance career with full support! Qualifications: Illinois Life and Health Insurance License (or willingness to obtain — we’ll help you!) Strong time management and organizational skills Excellent sales and customer service abilities A commitment to integrity and building meaningful client relationships Benefits: Competitive base salary + commission Health, Dental, Vision, and Life insurance Company contributions to 401(k) and Health Savings Account (HSA) Paid Time Off (PTO) Monthly employee activities and team lunches Paid training and licensing support About Winters LLP: Trusted independent insurance agency since 1921. We take pride in our strong relationships, community roots, and modern approach. Our culture is built on these values: Greet every client with a smile and deliver enjoyable experiences Foster a family-like, fun, and supportive work environment Encourage open communication, mutual respect, and teamwork Recognize and reward excellence and initiative Support and strengthen our local community Provide expert insurance solutions using the latest technology

Posted 2 days ago

C&S Wholesale Grocers logo

Community Relations & Events Specialist

C&S Wholesale GrocersKeene, New Hampshire
Position Overview The Community Relations and Events Specialist will support the day-to-day management and execution of key community relations programs and events, which reinforce the Company's goodwill and legacy of investment in our communities. This position will leverage the company's Community Relations strategy to inform, inspire and engage employees in key strategic focus areas and activities. The Community Relations and Events Specialist will lead the logistics and planning for Company events, including, but not limited to, Town Halls, Senior Leader Meetings and large-scale community events. Job Description Full-time, Hybrid Role Location: Keene, NH Travel Required You will contribute by: Work with the Communications team to ensure that the Communications editorial calendar contains a consistent brand and channel voice:- Review corporate citizenship materials Provide content for website Project manage the content and design of print and digital communications for internal and external stakeholders (i.e.; United Way, National Volunteer Month, Holiday Good Works) Manage print donations submitted by local nonprofit organizations Design, coordinate and execute annual enterprise-wide community involvement initiatives. Execute the local grant-making program in communities where the Company has facilities. Develop and track annual cash contributions budget plus annual in-kind contributions. Create and manage enterprise-wide community service/employee volunteerism events (i.e.; Earth Day, Coat Drive, First Book reading events). Support the Manager of Communications and Change Management when the Company responds to extreme natural or manmade disasters (i.e. tornados, wildfires, etc.). Structure and rollout in-kind support, and possible employee fundraising campaign. Lead the logistics and planning for Company events, including but not limited to, Town Halls, Senior Leader Meetings and large-scale community events. Execute vendors and consultants, as well as partnering with community relations organizations. Travel Required: Yes We’re searching for candidates with: Strong project management, including financial analysis and budget management Expertise in building relationships and representing the company to the general public Strong communications and organizational skills; team-oriented Ability to multitask in a fast-paced environment and meet deadlines; highly detail-oriented and meticulous Excellent written and verbal communication skills Experience managing vendors and consultants Experience in procurement ordering systems and basic knowledge of warehouse operations 2-5 years of experience in Community Relations, Communications or Project Management We offer: Weekly Pay Benefits available from day 1 (medical, dental, vision, Company matched 401k PTO and Holiday Pay offered Career Progression Opportunities Tuition Reimbursement Employee Health & Wellness program Employee Discounts / Purchasing programs Employee Assistance Program Qualifications Bachelor's Degree - Communication Shift 1st Shift (United States of America) Company C&S Wholesale Grocers, LLC About Our Company C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Posted 2 weeks ago

I logo

Insomniac - EDC Las Vegas 2026 Seasonal Artist Relations

Insomniac HoldingsLas Vegas, Nevada

$17 - $25 / hour

Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at artist relations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the live event space. Is this you? Read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE Insomniac is looking for Artist Relations support. This position will report to the Artist Relations Manager. RESPONSIBILITIES Greet artists/crew upon arrival of the stage Radio artist compound staff in appropriate time to gather the artist from their dressing rooms Be readily available and visible to tour manager on stage should he/she need anything Communicate with hospitality if rider needs to be adjusted or brought to stage Bring hospitality items back from your stage each night Communicate with stage manager on what credentials should be allowed on stage at different times (this changes throughout the day) Ensure photographers and videographers have proper satin credentials to shoot on stage Communicate with artist relations manager if you have issue with personnel saying they should be on stage Maintain positive and helpful attitude toward all artists, crew and their guests on the stage and in the backstage area QUALIFICATIONS 2+ years of experience in Artist Relations 1+ years of management experience is preferred, including managing, developing and leading teams as well as optimizing and reorganizing teams to most effectively meet business needs Intermediate technical skills in Microsoft Office WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Hiring Salary Range: $16.50-$25.00 an hour Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Posted 30+ days ago

Pitzer College logo

Corporate and Foundations Relations Coordinator

Pitzer CollegeClaremont, California

$22 - $23 / hour

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. Inquiries Regarding Application Status Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application. For information regarding our general staff recruitment process, please click here to visit our FAQs web page to see answers for frequently asked questions, including what to expect, timelines, requests for special accommodation, and interviews. Location: Claremont, CA Job Posting Title: Corporate and Foundations Relations Coordinator Job Details and Requirement: Department : Advancement Supervisor : Director of Corporate and Foundation Relations Last Updated: 1/12/2026 GENERAL DESCRIPTION The Office of College Advancement seeks a talented and enthusiastic Corporate and Foundations Relations Coordinator to join the team. They will be responsible for the coordination of private grants and will play a crucial role in supporting the grants process for the college. This position will report directly to the Director of Corporate and Foundation Relations. The individual will assist in managing grant applications and reporting requirements to support the team in meeting fundraising goals. In addition, this position will support the overall Advancement efforts by developing a comprehensive understanding of Pitzer’s programs and services and be responsible for tracking grants, budgets, and supporting materials related to grant-funded projects, and helping ensure that grant-funded programs are implemented in accordance with grant requirements and that grant funders are properly stewarded. ESSENTIAL FUNCTIONS This individual will provide support to the Director of Corporate and Foundation Relations in the grant proposal and reporting submission processes, including but not limited to the following: Manage records, grants, proposals, and contact reports in the donor database Maintain calendar, reporting deadlines, and schedules for grant requirements Work closely with other departments and faculty to organize and prepare necessary grant application materials, including budgets/financial information, reports, and supporting documents Maintain CFR collateral, documents, and presentation decks Draft corporate and foundation briefings for President and Senior Leadership as needed Coordinate current and prospective institutional funders for site visits, meetings, and calls Conduct proactive research on corporations and foundations on an ongoing basis Maintains familiarity with Pitzer’s curricula, partnerships, and programs through research, visits, and communication with program directors, faculty, and the Advancement team Research current foundation supporters of the college, grant awardees, and programs funded Draft research profiles on corporations and foundations, their funding priorities, and program officers Actively attends college on-campus and off-campus Advancement and CFR-related events across all areas of interest, including athletics, cultural, environmental, and social justice issues, as needed Draft written materials for funders, including acknowledgement letters and stewardship materials in partnership with the Director of Stewardship, and proposals/LOI’s Provide administrative and logistical support to the team for special projects or events as needed. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Ability to: Compile, analyze, and interpret data and research to develop compelling proposals and reports. Prioritize independently and manage multiple priorities and deadlines with solid skills in planning and organization. Respond effectively to changing priorities and fluctuating workload. Complete tasks efficiently and effectively with minimal supervision. Exercise initiative and sound judgment and be proactive. Preferred: Knowledge of Higher Education, social justice issues, and a familiarity with Los Angeles and the Inland Empire. Experience with CRM, such as Raiser’s Edge NXT, Salesforce, or similar Strong written communications skills Experience/Education : At least one year of professional experience in a similar position, including assisting in writing and administrative responsibilities. Supervisory Responsibility : No Time Type: Full Time Work Schedule : This is a regular, non-exempt, staff position, working 12 months per year. The regular schedule for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary depending on the operational needs of the College or department, including evenings and weekends as required. Compensation : B udgeted Salary Range : $22.00-$23.00 per hour Pitzer College is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, tuition exchange program participation and more . Work Model : Hybrid (3 days in office, 2 days remote) Must have access to reliable and secure computer and internet connection. Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair. Must ensure workstation is safe and free from hazards and ergonomically appropriate. Physical Requirements : This is generally a sedentary position. Must be able to sit for prolonged periods of time and operate a computer for prolonged periods of time. You must have the ability to drive locally for events and appointments. See specifics below. Instructions: Only qualified applicants please. Application Materials : Upload the following materials to complete your application: Cover Letter : Indicate your reason for interest in this position, describe how your qualifications make you an ideal candidate, and explain which of Pitzer’s core values best relates to your own. Resume : List relevant qualifications and dates of experience. Professional References : References will be contacted for select applicants and advance notice will be provided. Provide the names of at least three (3) individuals who can speak to your professional qualifications. Include their business titles, contact information and an indication of how you are acquainted with them (e.g., former supervisor, coworker, etc.). Employment Requirements Employment is contingent upon a candidate possessing the knowledge, skills and abilities to be able to successfully perform the essential duties of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Employment is also contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. For positions requiring the use of a college-owned vehicle, employment is contingent upon a driving record acceptable to the colleges’ automobile liability insurance. Final candidates in all staff positions will be required to undergo a background investigation; in addition some positions may require a physical lift test and pulmonary function test. Covid-19 Vaccination Pitzer College has mandated the COVID-19 vaccination for all employees. New employees are required to show proof of full vaccination, including booster, against COVID-19 or request a Pitzer College approved medical or religious exemption on or before their first day of employment. Equal Employment Opportunity and Non-Discrimination Pitzer College adheres to both the letter and the spirit of Equal Employment opportunity and Affirmative Action. It does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status, in the administration of its admission policies, educational policies, scholarship and loan programs, athletic and other College-administered programs, and employment policies. Pitzer strongly encourages candidates from underrepresented groups to apply. Safety Report In compliance with applicable law, Pitzer College publishes an annual report containing statistical information concerning the occurrence of crime on campus and adjacent thereto, as well as policies and practices concerning security. A copy of this report is online at http://www.cuc.claremont.edu/cs/index.asp or by contacting The Claremont Colleges Department of Campus Safety: 251 E. Eleventh Street, Claremont, CA 91711-3947; (909) 621-8170.

Posted 30+ days ago

Vanderbilt University Medical Center logo

Patient Relations Specialist

Vanderbilt University Medical CenterNashville, Tennessee
Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Patient & Guest Services Job Summary: JOB SUMMARYServes as a neutral intermediary between patients, families, guests, staff, and faculty by encouraging open communication and promoting fairness to enhance the patient experience and strengthen the organizational commitment to service excellence. . KEY RESPONSIBILITIES Receives and documents complaints and compliments.Engages relevant clinical or management staff to evaluate and respond. Facilitates timely response in an appropriate manner.Makes recommendations to improve processes or service opportunities. Contributes to the organization by actively participating in process improvement initiatives and shared decision making.* The responsibilities listed are a general overview of the position and additional duties may be assigned.TECHNICAL CAPABILITIES Customer Conflict Management (Novice): Shows flexibility and open-mindedness when priorities and goals change or when faced with conflicting points of view. Initiates actions and demonstrates leadership that address problems and different points of view. Escalates conflicts that cannot be resolved to a higher level. Accepts opposing views constructively and contributes to a positive work climate.Documentation & Writing Skills (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate documentation and writing skills in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Listening (Novice): Demonstrates the fundamental techniques of listening, including paying complete attention, avoiding interrupting speakers, seeking clarification when necessary, and acknowledging that the message has been received, if appropriate. Is sensitive to speakers and understands the need to interpret nonverbal signs, such as body language, and inflection. Makes an effort to fully clarify information. Avoids emotional responses and reactions. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. ​ Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level : 3 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Posted 2 weeks ago

E logo

Guest Relations Front Desk

Elders ChoiceWillow Grove, Pennsylvania

$17 - $20 / hour

POSITION DESCRIPTION: GUEST RELATIONS Division/Department: Front Desk Reporting Relationship: Spa Leader Compensation Structure: Hourly + Tips and Bonuses Position Summary: The front desk position enhances the guest experience and maximizes scheduling opportunities during Phone Calls, Check-in and Check-out and beyond. The objective is to deliver a lasting guest impression leading to a great guest experience and high retention rate. Each person within this department must oversee the reception area and maintain the retail boutique to assure beautiful presentation and profitability. Maximize and achieve set department and individual revenue targets. Position Activities and Responsibilities: · Displays masterful knowledge of services, classes and products offered · Able to maneuver through the software program quickly and effectively · Accurately enters point of sale data · Efficient at making reservations, check-in and check-out · Responsible for making confirmation calls · Looks for opportunities for additional appointments, offers rebooking to each guest checking out · Familiar and knowledgeable with retail inventory · Assists with merchandising and maintaining the retail area · Assists with inventory management and other organizational tasks · Promotes services and gift cards/certificates, advises on gift selection · Follows up with trial gift card inquiries from website · Provides gracious tours to visitors that lead to sales · Maintains a beautiful physical environment within the facility · Collects, runs and restocks laundry · Great phone management skills · Responds to email inquiries from the website · Greets and checks guests in and out · Facilitates effective workflow for technical team · Maintains a polished professional image · Assists other support team members when asked · Attends all in-house training and commits to continuing education · Attends and participates in all general and team meetings · Participates in all aspects of marketing/special events planning and execution · Prepares promotion presentation and display · Mentors/trains new team members to help them grow · Professional guest communication · Maximize revenue generation for both treatments and retail · Maintains a smile at all times · Performs opening and closing duties · Able to handle unsatisfied guest · Monitors performance and achieve targets · Asks for social media testimonials · Informs team members of cross-marketing opportunities · Treats all team members professionally · Other duties may be assigned as necessary Desired Qualifications: · Experience in front line guest service (hospitality and retail highly desired) · High school diploma or college · Computer skills and aptitude for mastering software programs · Good selling and customer engagement abilities · Flexible schedule · Professional image with gracious, warm, and genuine personality · Passion for health · Good organizational skills and follow-through · Able to multitask and improvise Behavioral Characteristics · Strong guest service orientation · Cheerful, upbeat personality · Enjoys team environment and interaction with co-workers · Excellent communication skills · Flexible and cooperative · High personal standards, good self-esteem · Energetic, able to work in fast-paced environment · Good sense of time management · Good sense of humor · Self-motivated, driven and passionate about health · Seeks out knowledge and enjoys learning/strives for professional growth Performance Measures & Expectations · Guest check-in process · Guest check-out · Call management – success rate · Correctly and flawlessly implements the spa program · Professional team communication · Strong contribution to the team/spa · Elegant image and appearance · Maintaining boutique and managing inventory · Work ethics Compensation: $17.00 - $20.00 per hour

Posted today

E logo

Director of Client Relations

ErnestDenver, Colorado
For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radiusFull-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and comp: 100 - 130k + bonus + perks At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we’re looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role—it’s about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We’re looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting—from boardrooms to BBQs, ballgames to cold call walk-ins—and you make clients feel like partners and teams feel unstoppable. If that’s your style, you’ll fit right in at Ernest. What You'll Do: Lead and Develop a Territory Sales Team Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps) Drive performance, accountability, and professional development Coach your team in sales strategies, tools, and account planning Lead monthly sales meetings and conduct regular reviews to keep goals on track Act as the Territory’s Sales Leader and Brand Ambassador Serve as the go-to sales leader for your region—internally and externally Build authentic, lasting relationships with business clients Represent Ernest at appreciation events, sports outings, and client meetings Partner with supplier reps to drive value and strengthen relationships Drive New Business and Grow Existing Accounts Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes Lead with Operational Excellence Create and execute a yearly business plan focused on profitable growth Recommend process improvements to elevate the sales function Support company policies related to credit, collections, pricing, and more Approve pricing deviations and oversee sales promotions, campaigns, and contests What You Bring Proven B2B outside sales success Experience managing and growing an outside B2B sales team Strong leadership, communication, and coaching abilities Track record of strategic thinking and operational execution Confidence in building rapport at all levels—from clients to colleagues Valid driver’s license and a clean driving record Industry experience not required—we hire for potential and performance Why Ernest? We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win—big or small. Let’s build something great together. Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!

Posted 30+ days ago

Waystar logo

Payer Relations Specialist

WaystarLouisville, Kentucky
ABOUT THIS POSITION The Payer Relations Specialist is responsible for initiatives to identify and build contractual relationships with payers for direct data connections with those payers. As a key member of the Waystar payer relations team, the Payer Relations Specialist will drive new value for Waystar’s clients by unlocking new partnerships and capabilities with Insurance Carriers, help improve Waystar’s outcomes and lower costs by using payer support connection methods to effectively exchange data with payers, build and sustain high-value networks and create collaborative partnerships with payers. This role positions the organization for sustainable financial performance through sophisticated and innovative payer strategies. This role will report to the Sr Director of Product Operations. WHAT YOU'LL DO Payer Relationship Management: Identify payer connections needed by Waystar clients and applications Self- directed efforts to prospect, build and maintain a new connection pipeline Develop and maintain strong relationships with payers, including health insurance companies, managed care organizations, and government agencies. Create new, mutually beneficial data exchanges that drive value for providers and health insurance companies. Negotiate contracts and agreements with payers to ensure favorable terms and conditions. Stay informed about payer policy and procedure changes and implement necessary adjustments. Identify cost-saving opportunities and implement strategies to improve financial performance. Track and communicate the status of payer contracting and connections activities ​ OPTIONAL DETAILS --Looking for some details? E xecut e and manag e the company’s overall payer strategy to transition to highly effective, secure, and reliable payer connectivity. Develop strategies to advance payer partnerships and overall efforts to maximize the value of strategic payer partnerships for the organization. Effective written and verbal communications skills to build and maintain relationships with Waystar peers and Waystar leaders Maintain working knowledge of data exchange standards and technologies to include X12, FHIR, APIs and connection methods used in the industry Apply financial and analytic acumen to achieve desired outcomes. Maintain close working relationships with payers, including joint contracting, planning, and joint ventures. Responsible for ensuring that established financial and quality goals are achieved. Maintains productive working relationships. WHAT YOU'LL NEED Do you fit our team? 5 + years industry experience in healthcare organizations Must demonstrate a track record of effectively communicating with healthcare organizations Dedication to excellence and innovation regarding continuous quality improvement, patient care models and clinical integration. Knowledge and understanding of the driving forces in the local, state, and national healthcare markets and the ability to assess emerging trends and needs and develop plans to address such trends. Must possess excellent written, verbal, and listening communication skills and be comfortable and effective in working with all levels of management . Include evidence a nd commitment to continuing professional development. ​ Preferred Skills: Experience with electronic health records (EHRs) and other healthcare technology platforms. Knowledge of coding and billing practices. Experience with revenue cycle management including payer relationships. Strong Excel, Power BI, and PowerPoint experience and skills ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

Lazy River Products logo

Guest Relations Representative

Lazy River ProductsDracut, MA

$18+ / hour

Guest Relations RepresentativeJob Description - The Guest Relations Representative "GRR" is responsible for greeting, verifying ID’s, and allowing entry of customers into the retail dispensary sales floor while maintaining compliance at all times. The GRR will provide direction and information to customers and visitors of the company’s products, specials, services, and events. Guest Relation Reps work with direct supervision of Retail Leadership and reports directly to the General Manager. Core Tasks and Responsibilities - Verifying government-issued photo ID’s by using a scanning device to scan valid government issued photo IDs. to ensure 21+ entry. Answer incoming phone calls, check voicemails, may monitor company’s customer service email account. Being the face of the company, provide information to customers as they enter about the company’s products, specials, services, and events. Alerts retail leadership of incoming deliveries using the appropriate Walkie Talkie code. Maintain awareness of parking lot and main entrance activity and report any suspicious activity to the manager on duty on the same day the activity is witnessed. Communicate with LRP personnel via Walkie Talkie to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction. Direct visitors or vendors to the appropriate entrance (visitors or vendors must sign in the appropriate logbook, wear a visible guest badge, and be always accompanied by LRP personnel). Direct solicitors or unplanned communicators or visitors to contact the company’s general customer service email, or if job seeking, provide Careers business cards and/or direct to the LRP Careers page found on our website. Maintain the confidentiality of all LRP employees at all times. Maintain organization and cleanliness of GR, including the GR bathroom. Monitor surveillance cameras to assist with the maintenance of customer traffic flow. Receives incoming package deliveries that are delivered to the front door and communicates the appropriate Walkie Talkie code to Retail Leadership. Report customer requests to Retail Leadership when applicable, and contact customers to communicate previous requests, if applicable. Report customer complaints to Retail-Leadership promptly. Maintain awareness of customer input and suggest changes to Retail-Leadership to improve services or products. Contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks. Maintain knowledge of all LRP products and services. Maintain an in-depth industry wide knowledge of products and strains in Massachusetts. Maintain a continuous state of alertness to ensure the highest safety standards for customers, fellow employees, products, and the facility. Maintain accurate and up-to-date knowledge on state and local laws pertaining to adult-use marijuana and dispensing adult-use marijuana. Follow established LRP policies and procedures at all times. Additional duties as assigned. Education and Experience - High School Diploma, GED or equivalent required. College degree preferred. At least 2 years of proven customer service experience or related experience is required. Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel required. Experience with Dutchie or other Seed-to-Sale POS experience is a plus. Adult-Use Massachusetts Retail cannabis industry experience preferred. Multilingual abilities to assist a diverse customer base is a plus. Physical Requirement/Work Environment – Retail store work environment. Must be able to work without leaving workstation excessively outside of regular break. Must have the ability to perform work related activities for shift duration including repetitive motions and use of hands. This job function may include sitting or standing for extended periods of time, as well as stooping, bending over, and/or crouching. Must be able to lift, carry, and balance up to 15 pounds. Knowledge – Administrative — Knowledge of administrative tasks. Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel. Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products. Skills - Superior customer service skills, including telephone etiquette. Excellent organizational, attention to detail, and analytical skills. Strong written and verbal communication skills. Ability to multi-task and adjust to shifting priorities in a fast-paced environment. Commitment to learning and continuous development. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation — Actively looking for ways to help people; service-oriented. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management — Managing one's own time and the time of others and multitasking. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Abilities - Ability to learn new computer software. Ability to educate consumers and connect with customers. Fluent in the English language, both verbal and written. Ability to adapt with software updates and procedures. Additional Requirements – Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry. Ability to work on holidays outside of Christmas Day and Thanksgiving Day. Reliable transportation. Job Information: Title: Guest Relations RepresentativeIndustry: Adult-Use Cannabis (MA)Pay Rate: $18.00/hour Location: Dracut, MAStatus: Full-time (approx. 30-32 hours/week)Pay Type: HourlyPay Status: Non-exempt Schedule: TBA Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website: https://lazyriverproducts.com/about/ And Of Course, Don't Miss Out on all of our Amazing Deals 👀 Check Out our Menu Powered by JazzHR

Posted 1 week ago

Stars and Strikes logo

Community Relations Representative

Stars and StrikesHuntsville, AL
Community Relations Representative As the Community Relations Representative, you will serve as a face of the company to the community, working closely with schools, sports parks, churches, the chamber of commerce, visitor’s bureau and other community organizations. You will be responsible for attending community marketing events and looking for new marketing opportunities. We are preferably looking for someone who is already involved in community schools and sports. This position will report directly to our Corporate Director of Sales and work with our Corporate Sales Team. This position is part time, perfect for those balancing other responsibilities. We are looking for someone who is available 10 to 20 hours per week. Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service , Sharing in Success , Dedicated to Fun , Cleanliness Focused, and We Give Back What We’re Looking For: Initiative to create new relationships within the community Friendly, outgoing and professional demeanor Weekend availability Core Competencies: Creativity and Innovation: Develop Unique Ideas, New Approaches, Bringing Fun to New and Current Clientele Strategic Planning: New Future Directions in the Community, Insight into Consumer Behavior Key Responsibilities: Developing and implementing community outreach programs and initiatives Building and maintaining positive relationships with community organizations, local government, sports parks, schools, churches, the chamber and visitor’s bureau. Representing the company at community events, community festivals, school festivals, meetings, and forums such as the Chamber events. Coordinating with our Sales Team to identify marketing opportunities. Tracking, documenting and reporting on the impact of community programs and initiatives. Responding to community donation inquiries. Perks We Offer: Free bowling, laser tag & gameplay! Food Discounts! Get paid DAILY with DailyPay Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR

Posted 3 weeks ago

I logo

Community Relations Coordinator

iTrust Wellness GroupCharleston, SC
Job Description(s) The Community Relations Coordinator will cultivate partnerships with senior living communities to support iTrust Cares , which offers onsite Geri-psychiatric services. iTrust is a privately owned, SC based company. With a presence in over 45 communities in the Upstate and 15+ in CHS. This is a new market with a focus on growth. In this role, they will engage key facility staff, track partner interactions, and pursue new community collaborations. Responsibilities also include leading initial Coordination of Care meetings, organizing staff education and family events, ensuring quarterly meaningful interactions, and maintaining well-stocked marketing materials and onsite binders to strengthen communication, visibility, and coordinated care across each community. This is a remote position based out of Charleston, SC. Roles & Responsibilities Cultivate relationships with the following staff members at senior living communities: Executive Director Wellness Director Sales/Marketing Director Activities Director Onsite primary care providers Document and track engagements with community partners via Excel Spreadsheet Pursue new senior living communities to partner with, dependent on company bandwidth Attend networking events to represent the organization and cultivate professional relationships. Conduct initial Coordination of Care (COC) meetings for prospective new senior living communities (i.e., staff introductions, learning of community operations such as resident capacity and lab/pharmacy vendors, discussing potential for hosting Family Nights/presentations/staff meetings onsite, etc.) Coordinate onsite staff education/mental health presentations for each EC provider Coordinate and organize training sessions and family events to foster community involvement and engagement. Host frequent and meaningful interactions at each community (“meaningful interactions” defined as emails, calls, material/goodie drops, scheduled meetings, etc.) Perform frequent follow-up communications via phone, text, and email to engage with potential clients and enhance relationships. Ensure each community remains well-stocked with company’s marketing materials, as well as restock the onsite binder at each community as needed Conduct cold calling to generate leads and promote services. Build and maintain strong relationships with primary care providers to facilitate referrals and collaboration. Qualifications Bachelor's degree in communications, Social Work, Healthcare Administration, Business Administration or related field. Must be local to the Charleston, SC area. Willingness to travel within the state of south Carolina up to 75% of the time. Experience: Minimum of 2-3 years of experience in community relations, marketing, or a healthcare-related role. Experience working with senior living communities or in elderly care environments is required. Skills: Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. Proficient in Microsoft Excel for tracking engagements and managing data. Excellent organizational skills with attention to detail for handling multiple tasks and meeting deadlines. Ability to conduct presentations and facilitate meetings effectively. Understanding of Geri-psychiatric services and the needs of elderly populations. Familiarity with marketing principles and best practices in the healthcare sector. Proven ability to represent an organization at networking events and build professional relationships. Strong critical thinking and problem-solving abilities to address challenges and pursue opportunities for partnerships. Valid driver's license and reliable transportation to travel to various senior living communities. Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary. Please submit your resume, to be considered for this position. Current or previous patients of iTrust Wellness Group are ineligible to apply. Powered by JazzHR

Posted 1 week ago

Rose Valley Management logo

Resident Relations - High-rise Community

Rose Valley ManagementSilver Spring, MD
Rose Valley Management is looking to hire a Resident Relations Coordinator to join our team! About the Property: Prime location in Silver, Spring, Maryland surrounds scenic parks such as Rock Creek Park and Sligo Creek Park . Just minutes away from the Silver Spring Metro Station, which provides seamless connectivity to Washington, D.C. 1, 119 residential units DUTIES AND RESPONSIBILITES: Community Development Help create a community atmosphere within the property Implement creative social activities to develop positive relationships among residents Promote a positive image of ownership, property, and managing agent to residents and the surrounding community Promote an effective communications system Establish and maintain positive resident relations Encourage resident participation in the community events Assist in maintaining resident referral networks Establish and maintain an information packet on the local area for newcomers Planning Recommend policies and procedures to the Community Manager Send appropriate notes to residents as directed by the budget and Community Manager Prepare activities according to budget and resident retention needs Coordinate community events with the site staff Actively promote community participation Prepare property newsletter (if applicable) Prepare internal and external advertisement for events Ensure the quality of marketing and collateral materials Review all advertising for accuracy and effectiveness Negotiate and recommend contracts for applicable products and services to the Community Manager Attend scheduled owner’s meetings, staff meetings and resident meetings as required Pursue educational opportunities to keep abreast of industry issues Customer Service Give prompt, personal attention and assistance to incoming and current residents encountering housing-related problems Receive and report service calls promptly Review outside and intra-company correspondence Assist in responding to prospective resident complaints as directed by the Community Manager Close out maintenance work orders and follow-up with residents to ensure satisfaction Administration Contact all residents tendering a notice to vacate to ascertain their reason for vacating and attempt to have them rescind their notice Building inspection inspect to ensure safety and quality Prepare resident/prospect correspondence as needed Maintain general office files Assist in preparation of weekly reports Assist Community Manager in completion of special projects as necessary Complete other duties assigned by supervisory personnel QUALIFICATIONS: High school diploma or equivalent. A current and valid Driver’s License. 1-3 years of related experience preferably in residential property management. Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills. The ability to multi-task and maintain a professional appearance and demeanor. The ability to communicate professionally, calmly, and effectively with prospects, co-workers, residents, vendors, and corporate staff under high pressure situations. Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible. Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ rational decision-making skills is a must. Working knowledge of the Real Page software strongly preferred. BENEFITS OF WORKING AT ROSE VALLEY: Opportunities for monthly commissions Health, Dental and Vision Insurance Flexible Spending Account Health Spending Account Commuter Benefits Generous PTO package 401K after 1 year of service with a company match 100's of discounts on car rentals, hotels, amusement parks, and more Additional perks throughout the year including maintenance appreciation month, apartment onsite teams’ day, and many more Powered by JazzHR

Posted 2 weeks ago

Joni and Friends logo

Ministry Relations Manager

Joni and FriendsLancaster, PA

$60,000 - $66,000 / year

Duties: Under the supervision of the Area Director support the overall objectives of Joni and Friends’ U.S. Ministries department. Perform duties and responsibilities including, but not limited to: Ministry Development Establish and grow networks of local church disability ministry leaders for the purpose of training, encouragement, and collaboration Create partnerships with like-minded individuals and organizations Communicate with and educate partners of JAF regarding available resources Guide collaborative programing between JAF and partnerships Maintain a database of churches, like-minded organizations, disability service providers, and Ministry Relations events and activities using Salesforce Volunteer Recruitment and Training Recruit and provide opportunities for church and partnership volunteers to serve on our Area Teams and the local JAF office Equip volunteers through appropriate training programs Donor Development Assist in cultivating donors through relationship building and communication of JAF vision and mission Share opportunities to financially support JAF with churches, donors, and stakeholders Increase church involvement in JAF Programs: Retreats and Getaways, Wheels for the World, Family Plus, and internships Other duties and projects assigned by the Supervisor to support department and organizational needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith Desire to serve in a growing and dynamic Christian service ministry 3+ years of recruiting, networking, sales, or other related experience required A Bachelor’s degree is preferred Must be able to travel and work evenings and weekends as needed Disability experience preferred Excellent communication and presentation skills Highly relational and strategic in approach to networking and promoting the ministry programs and services to the local community, churches, and other organizations or government agencies Must be able to work effectively with JAF service departments to leverage partnerships for ministry success Must have good working knowledge of the role of the church, church operations and denominations. Must have the ability to work with and be sensitive to the variety of church doctrinal and cultural distinctives Must be a self-starter who is deliberate, assertive, relational, goal-oriented and a problem solver Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet Compensation: $60,000 - $66,000 per year. Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below). MINISTRY LIFE: Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence. CHRISTIAN DISABILITY MINISTRY ENGAGEMENT: Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes: Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold. BIBLICAL COMMISSION: “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV) VISION: “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.” MISSION: “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.” VALUES: Honor God in everything we do Build relationships based on trust and respect Maintain integrity and excellence in programs and services Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR

Posted 30+ days ago

Wingspan Care Group logo

Employee Relations Specialist

Wingspan Care GroupShaker Heights, OH

$70,000 - $80,000 / year

Salary and Benefits: The salary range is $70,000 - $80,000 per year depending on relevant education, experience, and licensure.At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Qualifications: Education: Minimum Bachelor’s Degree in Human Resources, Business Management, or related discipline. Licensure/ Certification: Professional HR certification such as PHR or SPHR preferred. Skills/Competencies: Demonstrates professionalism and ability to maintain confidentiality when handling sensitive employee matters. Must be able to manage competing demands, accept constructive feedback, while being extremely adaptable and flexible. Must have extensive knowledge of state and federal labor and employment laws, including EEO, ADA, and FMLA. Ability to travel as required. Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date. Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics. Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language. Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures. Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members. Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions. Experience: Minimum 5 years of work experience in Human Resources. 2-3 years’ work experience in employee relations, including conducting workplace investigations and detailed performance management required. Agency Summary: Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations. Position Summary: The Employee Relations (ER) Specialist assists the Director of HR Operations and Compliance with employee relations, compliance, and engagement processes across the Agency affiliates. Specifically, the ER Specialist is responsible for all employee-related discipline, performance management, policy, case management, and coaching. Further, the ER Specialist balances time between reactive and crisis-response matters as well as proactive initiatives that improve the employee experience. Responsibilities Include: Serve as a primary point of contact for employee relations matters, including performance management, disciplinary actions, and policy interpretation. Assess legal risk associated with such actions. Provide coaching and guidance to managers on effective employee management practices, including performance improvement plans and corrective actions. Partner with Agency departments, such as Risk Management, as necessary. Carry out comprehensive and impartial workplace investigations into employee concerns, draft investigative reports, and offer well-founded recommendations. Conduct disciplinary actions as needed. Provide counseling and direction to employees, facilitate communication, and help recommend appropriate courses of action to resolve conflicts and issues effectively. Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation. Ensure adherence to all relevant labor laws and regulations. Assist in the development and updating of HR policies and procedures. Create and share metrics related to employee relations to monitor trends and identify areas for improvement. Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories. Powered by JazzHR

Posted 30+ days ago

N logo

Consultant Relations Manager

Navigate Wellbeing SolutionsWest Des Moines, IA
Consultant Relations Manager Department: Business Development Manager: Director of Strategic Partnerships Exempt We are Navigate! A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra. They’re the reason this company was formed and the guiding light for every decision. We’re all at Navigate because we truly want to spark positive change in other people’s lives. Here’s to doing good things – together! How you contribute to our success The CRM will play a critical role in developing and maintaining relationships with key regional and national benefits consulting and brokerage firms to grow business relationships and sales in our markets. The primary focus and objective of the CRM is to grow revenue through these strategic partnerships by developing leads and other strategic business opportunities in our markets that can be passed to the appropriate salesperson to initiate and close the business. The CRM works directly with the Director of Strategic Partnerships to identify new relationships/partnerships and create and strengthen Navigate’s current relationships/partnerships within brokerage firms. This position will be responsible for increasing awareness, education, opportunities, and revenue through these relationships/partnerships. You will serve as the liaison between Navigate and the brokerage firms and work closely with the Director of Strategic Partnerships to develop consultant specific strategies that align with the broader Business Development team goals. You will have the opportunity to collaboratively sell, support, partner and deliver the Navigate solution while working with internal business units. This position is open to remote work. Success for this position is defined by achieving organizational revenue growth targets. Your Responsibilities to the team, our clients and community Assist in creating business plans and growth strategies for Navigate’s consulting community and identify emerging growth or market trends that contribute to our solutions roadmap and create value for our partners, prospects, and clients. Accountable for helping drive growth to achieve revenue targets through new partnerships with large national broker houses and through our current strategic consultant partnerships via communications, trainings/presentations, relationships, event attendance and strategic alignment. Establish new broker relationships and own the relationships and overall strategy with assigned broker partners. Aptitude to solicit, analyze, and share feedback from partners with internal stakeholders to make necessary adjustments in strategy, approach and execution; be an active and informed voice communicating solution needs, gaps and opportunities to our internal teams. Work on special partnership projects with the Director of Strategic Partnerships to foster relationships and grow the business. Assist the business development team members with lead generation within the relationships developed as part of the market strategy plan. Keep the business development and marketing teams informed, up to date, and trained on market trends and business industry news related to the broker, broker business model and client base. Collaborate with the marketing team to develop broker specific collateral materials and campaigns. Engage in broker related events and opportunities to expand broker relationships. Provide timely and accurate reporting of pipeline, strategic partnerships, and management activities. Capture all data related to relationships, pipeline development and partnership deals in Hubspot in a timely and accurate manner. The Ideal Candidate A strong background, interest and commitment to wellbeing consulting, relationship management, strategy, process development and training. Experience in leading consultant relationships. Existing strong network of wellbeing consultants, producers and account managers. Experience in fast-paced and high growth environment. The Navigate Way - Core Expectations: At Navigate, we expect all our employees to live the family values that have helped shape our culture: Deliver the Boom Everybody Love Everybody We are Family Inspire & Innovate Embrace Change Growth is Great Efficient & Effective Give Back Experience & Education needed for success in this role Experience Minimum five years’ experience working within or with health insurance brokers. Education Bachelor’s Degree or equivalent experience Physical & Working Environment Standard office work environment. Minimum ability to lift push and pull 10lbs for event booth set up. Travel Must be willing to travel 25-30 percent of work year. Navigate Wellbeing Solutions is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Navigate Wellbeing Solutions will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Navigate. Post offer, Pre-employment background screenings are required. Powered by JazzHR

Posted 30+ days ago

D logo

Human Resources Manager - Compliance & Employee Relations

DRT Strategies, Inc.Arlington, VA

$95,000 - $130,000 / year

Overview DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and financial services industries. The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together. We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality. Job Summary: The Human Resources Manager serves as a strategic leader and hands-on practitioner responsible for aligning HR initiatives with DRT’s organizational goals. This role requires a balance of high-level strategy—such as advising the CEO on legal risks—and operational execution, including the management of benefits, compliance, and employee relations within the federal government contracting environment. Responsibilities: Compliance & Risk Management Remains current on all federal and state requirements to ensure total compliance and seamless integration with DRT policies. Develops and administers affirmative action programs, including the preparation of plans in compliance with EEO and OFCCP regulations. Advises Senior Leadership on HR matters that legally affect the company and seeks counsel from employment attorneys when appropriate. Ensures the Employee Manual is updated as needed to reflect the most relevant information and maintain legal compliance. Employee Relations & Performance Provides expert counseling and coaching to managers and employees regarding policies, ethics, and performance evaluations. Conducts periodic off-site visits to improve headquarters outreach and obtain direct feedback from employees in the field. Manages the performance improvement process by providing counseling and ensuring consistency and fairness in all personnel actions. Addresses issues and conflicts quickly and objectively to maintain high levels of employee morale and dispute resolution. Ensures all employees are properly trained on the Code of Ethics and Harassment prevention to maintain a safe and professional workplace. Strategic Leadership & HR Business Partnership Translates strategic and tactical business plans into effective HR operational practices that support long-term company growth. Functions as a primary Human Resource Business Partner to business unit leads, providing guidance on organizational design and workforce planning. Represents DRT leadership at company events to promote transparency and maintain a strong cultural presence. Total Rewards & Operations Conducts an annual review and selection of health and welfare benefits to ensure programs remain competitive and cost-effective for the organization. Serves as the official Plan Administrator for the DRT 401(k) Plan, overseeing all related actions including annual 401(k) audits. Continually assesses the competitiveness of all HR programs against relevant comparable companies to attract and retain top talent. Drives the continuous improvement of HRIS capability and functionality to streamline data management and reporting. Oversees the HR team in the execution of daily operations, including onboarding, terminations, and FMLA administration. Required Experience: Candidates must possess at least 6 years of progressive experience in Human Resources, specifically in a generalist or management capacity. Candidates must have experience working with a government contracting firm. The applicant is required to hold a recognized Human Resources certification such as a PHR, SPHR, SHRM-CP, or CEBS. Deep knowledge of the Federal Government Contracting environment is essential, and the candidate must have held an HR role in a similar organization. The successful candidate demonstrates strong leadership skills and a proven ability to mentor junior HR resources. Significant experience in resource management and the optimization of personnel across various functional areas. Candidates must exhibit excellent verbal and written communication skills to effectively interact with all levels of the organization. Possess strong organizational and analytical skills to manage complex compliance data and strategic programs. An undergraduate or graduate degree in Human Resources Management or a related field is required for this position. Education & Training: An undergraduate or graduate degree in Human Resources Management or a related field is required for this position. Salary Range: $95,000 - $130,000 Salary commensurate with experience. *This role requires you to be in office twice a week in our Arlington, VA location* DRT Strategies, Inc. (DRT) follows the guidelines outlined by the Equal Employment Opportunity Commission (EEOC) to provide all employees and qualified applicants employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related conditions, transgender status, and sexual orientation), national origin, age, genetic information, disability, protected veteran status, or any other protected characteristic under federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HR@drtstrategies.com, or by dialing 571-482-2517. For additional information, please review the Know Your Rights: Workplace Discrimination is Illegal , E-Verify (English) , E-Verify (Spanish) . Right to Work (English) , Right to Work (Spanish) . Please be aware of recruitment fraud where malicious individuals might pose as DRT Strategies. Only job postings and emails from drtstrategies.com are authentic and legitimate communications regarding DRT Strategies employment opportunities. Please contact Human Resources at hr@drtstrategies.com if you believe you have received a fraudulent email. Powered by JazzHR

Posted 6 days ago

Stars and Strikes logo

Community Relations Representative

Stars and StrikesAugusta, GA
Community Relations Representative As the Community Relations Representative, you will serve as a face of the company to the community, working closely with schools, sports parks, churches, the chamber of commerce, visitor’s bureau and other community organizations. You will be responsible for attending community marketing events and looking for new marketing opportunities. We are preferably looking for someone who is already involved in community schools and sports. This position will report directly to our Corporate Director of Sales and work with our Corporate Sales Team. This position is part time, perfect for those balancing other responsibilities. We are looking for someone who is available 10 to 20 hours per week. Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service , Sharing in Success , Dedicated to Fun , Cleanliness Focused, and We Give Back What We’re Looking For: Initiative to create new relationships within the community Friendly, outgoing and professional demeanor Weekend availability Core Competencies: Creativity and Innovation: Develop Unique Ideas, New Approaches, Bringing Fun to New and Current Clientele Strategic Planning: New Future Directions in the Community, Insight into Consumer Behavior Key Responsibilities: Developing and implementing community outreach programs and initiatives Building and maintaining positive relationships with community organizations, local government, sports parks, schools, churches, the chamber and visitor’s bureau. Representing the company at community events, community festivals, school festivals, meetings, and forums such as the Chamber events. Coordinating with our Sales Team to identify marketing opportunities. Tracking, documenting and reporting on the impact of community programs and initiatives. Responding to community donation inquiries. Perks We Offer: Free bowling, laser tag & gameplay! Food Discounts! Get paid DAILY with DailyPay Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR

Posted 1 week ago

O logo

Resident Relations Manager

Optima, Inc.Scottsdale, AZ
Position Brief – Resident Relations Manager As a Resident Relations Manager at Optima, you are one of the leaders of the property management team. In this role you will focus on delivering 5-star service through resident customer service, managing operations, and communications. You will have the opportunity to lead a team, grow your real estate knowledge, create and implement innovative ideas, and deliver extraordinary customer service. About Optima Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management. What You'll Do Assist in leading the daily activities of the team, including administrative, concierge and maintenance resources, to ensure the team is engaged and achieving performance goals. Responsible for ensuring concierge-level move in and move out experiences for residents. Oversee and ensure KPI (retention, online reviews, resident satisfaction) goals are met and reported on time. Effectively handle resident issues and resolve in an optimum manner. Track and report to management. Manage the on-site programs to ensure compliance including renter insurance certificates, resident app, parking, amenity reservations, virtual concierge and more. Work collaboratively with the General Manager, Business, as well as Leadership, and the entire team. Continued management and development of team through leadership, coaching and mentorship. Ensure that each team member is meeting their assigned goals and reporting in a timely manner. Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention, increased revenue and promotes a positive reputation. Assist with writing newsletter and flyers for resident events and information. Take ownership of your community by continuously walking, monitoring, and correcting issues that are identified, either yourself or with your team. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Assist in ensuring that all Optima policies and procedures are being followed. Develop and implement initiatives for the property and team to further enhance resident satisfaction, and the property’s performance and reputation. What You'll Need Must have a high school diploma or equivalent. 2-3 years of on-site property management experience (luxury apartment community experience preferred). Intermediate level or above, experience and knowledge of Excel. Experience leading a small to medium team with success as a coach, leader and mentor. Must have experience in Yardi Voyager7 andeither Rent Café Site Manager , or Pay Scan, as well as Microsoft Office Suite. What Will Set Your Apart Effective at setting priorities and managing competing demands. A competitive spirit balanced with superior judgment and discretion. Willingness to do the right thing even when it is hard. Warm, friendly, and service-oriented mind set. Goal oriented with the belief that there is a solution to every problem. Seeks continuous improvement. Superior written and verbal communications skills. Aptitude to work independently and as a team member. A reliable, responsive, and positive work ethic. Benefits and Perks Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all our team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics. Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team. Powered by JazzHR

Posted 30+ days ago

HR Works logo

Corporate Relations Manager

HR WorksWest Henrietta, NY

$120,000 - $150,000 / year

Corporate Relations Manager Founded in 2017 and headquartered in Rochester, NY, REMADE℠ is a 160+ member public-private partnership funded in part by the U.S. Department of Energy with an initial investment of $140 million. REMADE is the only national institute focused entirely on developing innovative technologies to accelerate the U.S.’s transition to a Circular Economy. In partnership with industry, academia, trade organizations, and national laboratories, REMADE enables early-stage applied research and development that will create jobs, dramatically reduce embodied energy and greenhouse gas emissions, and increase the supply and use of recycled materials. For more information about REMADE ( R educing EM bodied Energy A nd D ecreasing E missions), visit www.remadeinstitute.org . Position Summary The Corporate Relations Manager plays a pivotal role in advancing the mission of the REMADE Institute by driving revenue growth through strategic fundraising and partnership-building initiatives. This individual will be responsible for developing and implementing comprehensive strategies to secure funding from diverse sources, including individual donors, corporations, foundations, and government grants. The individual will identify and pursue business development opportunities that align with the organization’s goals, and work with the leadership team to develop partnerships, sponsorships, and collaborations. The ideal candidate combines a strong understanding of fundraising principles with a proven ability to build meaningful connections, communicate the organization’s vision effectively, and deliver measurable results. The Corporate Relations Manager will work closely with Institute leadership to ensure alignment between fundraising efforts and organizational priorities to drive growth and sustainability. This job is based in the Rochester, NY office. Salary Range:  $120k to $150k Primary Responsibilities Develop and implement comprehensive fundraising strategies to support the organization’s mission and goals. Set annual fundraising goals, monitor progress, and adjust plans to meet or exceed targets. Research and identify funding opportunities aligned with the organization’s technology-focused mission Identify, cultivate, and solicit individual, corporate, and foundation donors, fostering long-term, meaningful relationships Research and identify grant opportunities relevant to REMADE’s mission space and work with the leadership team to develop compelling proposals Partner with the marketing team to develop impactful materials that convey the organization’s mission and vision to support business development and fundraising activities Represent the organization at external events, conferences, and individual meetings Other Institute deliverables as needed Required Skills and Experience Proven track record of securing major gifts, grants, and partnerships. Experience working with federal and/or state agencies, with a preference for candidates who have managed government-funded grant programs Strong verbal and written communication skills, and ability to convey complex information in a way that others can readily understand Strong attention to detail, ability to multi-task and work effectively in a fast-paced environment Demonstrated experience in grant writing a plus Educational Experience           Bachelor’s Degree required 8+ years of experience in fundraising, business development, or a related field, preferably in a technology-based organization The REMADE Institute does not discriminate in the screening or submission of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or other protected status. All applicants must be U.S. citizens or lawful permanent residents Powered by JazzHR

Posted 30+ days ago

William Blair logo

Associate II, Client Relations

William BlairChicago, Illinois

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams. 

William Blair Private Wealth Management is seeking an Associate II - Client Relations to act as a trusted resource to both William Blair clients and Wealth Advisors and to provide diligent, timely, and accurate client service by responding to client inquiries and requests. The qualified candidate will own the accuracy of client documentation, ensuring adherence to our compliance and policy regulations, apply understanding of firm products, policies, systems, and current market conditions to support Wealth Advisor teams through client interactions and provide operational support to Wealth Advisors with minimal supervision. In addition, the selected individual will seek out areas for improvement within the team’s processes, communication, and efficiency and participate in ad hoc projects as needed. 

Responsibilities include but may not be limited to:

  • Assess and respond to client requests in a diligent, timely, and accurate manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. 
  • Own the  identification and communication of issues/potential problems that may require escalation. 
  • Ensure all required client account documentation adheres to William Blair’s legal and compliance. 
  • Seek out areas for improvement within the team’s processes, communication, and efficiency. Communicate these to senior team members and collaborate on ways to implement improvements. 
  • Regularly update Client Relationship Management (CRM) system. Facilitate the maintenance/updating of clients’ investment profile information. 
  • Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. 
  • Develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. 
  • Learn the full scope of client offerings within the firm. Collaborate with senior team members to determine if there are clients who could utilize additional services. 
  • Review client information and assist in the preparation of performance reports. 
  • May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. 
  • Proactively leverage ideas, insight and relationships to help facilitate new and incremental business. 
  • Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. 
  • Take ownership of general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. 
  • Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. 
  • Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. 
  • Additional responsibilities as requested. 

Qualifications:

Bachelor's Degree or equivalent work experience required 

2 – 4 years of experience required, with financial services industry experience preferred 

Series 7, 63/65 (or 66) licenses required; SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment (new hires - post 10/1/2018, for US only) 

Client service orientation 

Strong ability to organize and prioritize responsibilities and meet strict deadlines 

High attention to detail and quality 

Strong written and verbal communication skills 

Strong ability to work independently and cooperatively in a team environment 

Strong ability to collaborate and build trusted relationships 

Knowledge of applicable compliance/ security industry rules and regulations 

Proficiency in MS Office Suite 

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