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Manager, Employee Relations-logo
Manager, Employee Relations
AcrisureGrand Rapids, MI
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Employee Relations (ER) Manager oversees all ER activities, policies, procedures, and best practices. This role develops ER strategies and ensures the effective execution of day-to-day operations. Responsibilities include managing and coaching the ER team, advising HR Business Partners, leaders, and managers, and providing expert guidance on policy interpretation, legal/regulatory issues, and risk mitigation. The ideal candidate brings a strong background in ER management, a commitment to excellence, and the ability to align initiatives with organizational and cultural goals. Key Responsibilities: Oversee and manage all employee relations (ER) processes, policies, and outcomes, including conducting and overseeing complex, sensitive, and high-stakes investigations involving complaints such as harassment, discrimination, and policy violations. Provide expert-level analysis, reporting, and recommendations based on investigative findings, ensuring appropriate actions, operational improvements, and risk mitigation strategies. Advise and support leaders, managers, and HR Business Partners on ER matters, performance management, conflict resolution, employment practices, and compliance with legal and regulatory requirements. Coach, develop, and lead the ER team, fostering a culture of accountability, service excellence, and continuous improvement. Develop and implement ER strategies, programs, and tools that promote a positive workplace culture, minimize organizational risk, and ensure alignment with company policies and employment laws. Stay updated and maintain advanced knowledge of trends, employment laws, regulations, and best practices, ensuring compliance and making appropriate recommendations to leadership regarding related policy updates, initiatives, plans of action, etc. Collaborate cross-functionally with Legal, HR, and business leaders to address ER issues, ensure consistency in policy application, and stay ahead of organizational changes that may impact employee relations. Monitor and analyze employee data and ER trends to proactively identify risks and recommend solutions and policy updates. Ensure proper documentation and case management in accordance with company confidentiality, data retention policies, and legal requirements. Provide and/or manage other policy, compliance and regulatory functions and perform other duties as assigned to support HR and related functions. Maintain the highest standards of integrity and professionalism while managing ER matters and supporting broader HR initiatives as needed. Qualifications: 7+ years of progressive experience in Employee Relations, Investigations, or HR leadership, with a strong understanding of labor laws, employment regulations, and HR/ER best practices. 5+ years of experience managing and developing HR or ER teams, with demonstrated ability to lead and motivate staff. Proven expertise in conducting thorough, impartial investigations and resolving complex employee issues with sound judgment and neutrality. Strong conflict resolution, mediation, and interpersonal skills, with the ability to remain calm, tactful, and objective in challenging situations. Advanced analytical and critical thinking skills, with the ability to synthesize data and information into well-supported assessments and actionable recommendations. Exceptional communication skills-both written and verbal-with the ability to influence and engage at all levels of the organization. Excellent time management and organizational skills, with the capacity to manage competing priorities in a fast-paced environment. Strategic mindset with the ability to navigate and collaborate across complex, matrixed organizations. High level of integrity and discretion in handling sensitive and confidential information. Commitment to continuous learning and staying current on employment law, industry trends, organizational changes, and technology. Education: Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's in Human Resources or Business Administration preferred. Professional certifications in employee relations or mediation are beneficial. Certified as SPHR or PHR preferred. Multi-state experience preferred. Workday experience is a plus. Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits & Perks: Competitive compensation Flexible vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department. Welcome, your new opportunity awaits you. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 6 days ago

Community Relations Consultant - Ohio Mycare-logo
Community Relations Consultant - Ohio Mycare
CareBridgeCleveland, OH
Be Part of an Extraordinary Team The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. Community Relations Consultant - Ohio MyCare Locations: This role is based in Ohio with positions located in either the Columbus, Cincinnati, Toledo, or Cleveland area. Ohio residency is a requirement for this position. Hybrid Workforce Schedule: This role is a Full Time and Field Based; in Columbus, Cincinnati, Toledo, or the Cleveland area. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: The schedule is highly variable and event-dependent; requires the ability to have flexible evening and weekend availability. *Typically, Sundays are always free. The Community Relations Consultant is responsible for supporting the planning and implementation of corporate generated community relations activities or managing community relations activities for a state plan. How You Will Make an Impact Primary duties may include, but are not limited to: Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community. Responsible for growing membership through educating and servicing the MyCare population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members. Acts as service representative for assigned projects and a resource to members and community. Coordinates volunteer activities by planning, organizing and providing volunteer management for events. Responds to requests for funding. Conducts marketing activities, events, exhibits, education, and presentations to educate members and maintain and/or establish relationships with providers, community, and faith-based organizations. Identifies and enlists the cooperation of individuals, groups, social service agencies, and other community organizations in educational and outreach activities. Tracks utilization of company contributions. Serves as a representative at company sponsored events. Develops and implements communication plans. Manages relationships with external constituencies. Ensures consistent compliance with all state, federal, and company specific requirements. Minimum Requirements: Requires a BA/BS in communications or a related field; 3 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Excellent interpersonal and communication skills, with the ability to connect with diverse populations and build strong relationships with community leaders. Experience in community outreach or community health workers strongly preferred. Strong organizational and project management skills. Experience and ability to use all Microsoft Office products, including Excel (intermediate level), Outlook, Word, and SharePoint. Experience in using Salesforce is strongly desired. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

W
Resident Relations Coordinator, El Centro
Western National GroupLos Angeles, CA
Western National Property Management is looking to fill a Resident Relations Coordinator position at El Centro Apartment Homes, a 507-unit community in Hollywood, CA. The Resident Relations Coordinator will provide exceptional customer service while qualifying prospects, preparing lease proposals and lease documents. The Associate will respond to customer care service requests professionally and timely. The Associate will evaluate requests, schedule maintenance staff to complete work, expedite repairs and ensure resident satisfaction. The ideal candidate is polished, engaging and energetic. Candidates need significant customer service experience as well as previous sales, marketing or leasing agent experience. Experience with a commitment to apply their very best in a high-energy environment that rewards your efforts and dedication! This position is offering $22.00 to $24.00 per hour depending on experience including benefits DUTIES AND ESSENTIAL JOB FUNCTIONS: Oversees and assists in maintaining high occupancy levels through the support of and participation in the leasing efforts. Oversees and evaluates the needs of the customers while communicating the corresponding benefits. Monitors accounts receivable and related paperwork to ensure timely rent collections. Assists the Community Manager in resolving delinquent resident accounts. Prepares and delivers notices. Supports and assists with the general inspection process of the community to provide a superior environment and appearance which could impact the ability to maintain a quality living environment. Assists in introducing the resident to the community's policies and procedures. Assists with property operations as instructed in the absence of the General Manager. Provides excellent customer service to retain qualified residents. Ensures the safety, comfort and privacy of all community residents by maintaining the condition of the grounds, buildings and model apartments on a regular basis and reports any irregularities or maintenance needs to the General Manager or Facilities Manager. Responsible for validation of all input including prospect traffic, applications, leases. Assists with approval process of all lease documents. Follows established policy and procedures in the qualification, screening and acceptance of applicants for residence. Leases apartments by showing the models and available units. Inspects grounds, models and leasing office daily for marketability. Shops competition and has knowledge of the demographics of the community's market. Reviews site generated paperwork and procedures to ensure compliance with regulations as well as company policies. Assists with resolution of file audit issues occasionally. REQUIRED KNOWLEDGE SKILLS AND ABILITIES: Demonstrates initiative, personal awareness, professionalism, integrity and exercises confidentiality in all areas of performance. Maintains a professional appearance at all times while maintaining a pleasant demeanor. Understands, applies and complies with all company policies and procedures. General office and bookkeeping skills. Marketing and advertising experience. Proficient in Microsoft Office Suite, Yardi and Property Management software; must possess strong computer skills and typing ability. Ability to interact effectively with prospects, residents, peers and management. Comply with state landlord/tenant law to include State and Federal Fair Housing laws. Must be available to work weekends, non-traditional holidays, on-call, or when needed due to business needs. REQUIRED LICENSES/CERTIFICATION: Must possess a valid driver license and maintain current auto insurance and an acceptable driving record. EDUCATION/EXPERIENCE: Requires a High School diploma or GED equivalent. Minimum of 2 years in a sales, customer-service and/or marketing position is highly preferred. Prior property management experience in leasing. Sales, customer service and public relations skills. BENEFITS: Competitive hourly salary Full medical and dental benefits 401K savings plan with company participation Educational reimbursement On-going training and advancement opportunities Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.

Posted 30+ days ago

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Senior Communications And Media Relations Manager
ThreatLocker Inc.Orlando, FL
COMPANY OVERVIEW ThreatLocker is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker platform with Application Allowlisting, Ringfencing, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. POSITION OVERVIEW We are seeking a Senior Communications and Media Relations Manager with deep media experience, a proven track record of securing national coverage, and strong relationships across top-tier outlets. This role is ideal for a former journalist or reporter who understands newsroom dynamics and knows how to shape and pitch stories that resonate with major media. This position will serve as a key strategic media advisor, responsible for developing and executing high-impact media relations strategies, securing interviews in national and major metropolitan markets, and leading crisis communication efforts. This role will also oversee community relations and public-facing narratives to elevate and protect the brand's reputation. JOB SCOPE Media outreach & placement Leverage existing media relationships to secure interviews and feature coverage in national and top-tier regional outlets. Proactively pitch thought leadership, company news, and reactive commentary on industry issues. Build and expand relationships with reporters, editors, and producers across print, digital, broadcast, and radio. Story development Coach internal subject-matter experts for media engagements. Collaborate with executives, product leaders, and marketing team to identify newsworthy storylines and develop compelling messaging. Draft and pitch press releases. Crisis communications Lead strategy, messaging, and response during high-pressure media situations. Develop and maintain crisis comms playbooks and media holding statements. Community & public relations Drive programs that enhance the company's visibility and credibility in key markets and communities. Build relationships with community organizations, government stakeholders, and local press. Strategic communications Contribute to executive communications strategy including op-eds, speeches, and thought leadership campaigns. Monitor media trends and sentiment, providing regular reporting and insights to senior leadership. REQUIRED QUALIFICATIONS Former journalist or news producer with at least 5 years of newsroom experience at a national or major-market outlet (e.g., CNN, CNBC, Bloomberg, NYT, WSJ, LA Times, etc). Minimum 8-10 years of experience in media relations, public relations, or strategic communications. A well-established and active network of national and local reporters. Proven ability to secure major earned media placements (portfolio or pitch examples strongly preferred). Exceptional written and verbal communication skills. Strong judgment and experience managing sensitive or crisis-level communications. Ability to work cross-functionally with executives, legal, marketing, and product teams. Calm, confident presence in high-pressure situations. WORKING CONDITIONS The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed. Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations. While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Posted 30+ days ago

Guest Relations Host/Hostess PT-logo
Guest Relations Host/Hostess PT
Greater Baltimore Medical CenterTowson, MD
Under direct supervision provides patients with food and nutrition services up to and including; working with patients on the room service process, passing and picking up patient trays, distributing between meal snacks to patients, providing pantry stocks to nursing units and acting as a liaison between the patient, Dietary and Nutrition and Nursing Services. Education: High School graduate or equivalent work experience required Skills: Basic knowledge of tray identification system and has a basic nutrition knowledge as related to the patient menu program. Skill in oral and written communication. Ability to work well under time constraints and to work effectively as a team member. Ability to apply common sense understanding to carry out detailed written or oral instructions. Principal Duties and Responsibilities: Delivers and retrieves patient trays. Assists patient with tray set-up as needed. Delivers nourishment and/or between-meal snacks to patients as ordered by Dietary and Nutrition services. When interacting with patient the host/hostess utilizes AIDET guidelines. Stocks unit pantries according as ordered in CaterTrax. All stock sheets signed off as completed by nursing personnel. Consults with the team leader or supervisor regarding any problems or conflicts. Reports all meal service related problems to the team leader and/or manager. May assist with tray and tray line set -up and also with the preparation of simple food items as directed by Team Leader or manager Communicates with patients, visitors and staff in a positive, cordial manner. Is sensitive to the patient's age, ethnic, cultural and social background. Assists with the expedition of trays from tray line. When in kitchen area place hot beverages on trays and place trays in appropriate holding cart as directed by supervisor. Retrieve dirty trays from patient's room in a timely manner to ensure that trays are not left on the patient units Cover any other unit as directed by management. Cover other units as needed during break times. Provides patient with a hand sanitizer wipe prior as the meal is delivered. Encourages patient to use sanitizer wipe prior to eating. Pours coffee and other hot beverages at the time of tray delivery for each patient. Ensures coffee is fresh and hot with each trip to patient areas. Assists the department with maintaining a courtesy score of 90% or above for the overall Press Ganey score for Courtesy of the Person Serving Your Meal. Demonstrate knowledge of fire safety to meet State and Joint Commission regulations to include the location of the Ansul fire system, correct storage of fire extinguishers and how to report a fire. Demonstrate knowledge of safe chemical usage by identifying the location of Safety Data Sheets (SDS), correct Personal Protective Equipment (PPE) and the usage of PPE Demonstrate knowledge of the HACCP program to include the temperature danger zone, labeling and dating, and sanitation. Assist with maintaining the organization of coolers and storerooms used for floor stock storage. Scan patient trays when they leave the kitchen and at the time of delivery. Clean work areas and delivery carts daily. Complete other duties as assigned by the Food and Nutrition Management team. Pay Range $15.00 - $20.00 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 2 weeks ago

Client Relations-logo
Client Relations
AllianceBernstein Holding LPNashville, TN
Who You'll Work With: Join our dynamic Client Relations team at AB, where you'll be at the forefront of servicing existing clients and supporting sales and business development. This critical team collaborates with Sales Advisers, operations, investments, business development, marketing, legal & compliance, and senior leadership to support clients and drive new business across one of AB's key client segments - North American Institutions (specifically Public Plans). To thrive in this role, you should bring a passion for excellence, enjoy continuous learning, love collaborating across teams, and be relentless in promoting the needs of AB's clients. This role is based in Nashville, TN. What You'll Do: Your responsibilities will include, but are not limited to: Partnering with Institutional Advisers to oversee all aspects of day-to-day client account servicing. This includes timely and efficient delivery of client reports and materials, fielding ad-hoc client queries, arranging portfolio reviews, preparing review presentations, and managing transactional requests such as contract amendments or guideline changes. Developing and maintaining a strong working knowledge of clients and their needs, including the cadence of servicing deliverables, nuances of the client's contract/guidelines and any other aspects of the relationship that allow AB to improve the client experience. Assisting with prospecting efforts, which may involve arranging meetings, preparing thorough prep memos, conducting research (using tools like Preqin, eVestment, Market Lens), identifying new prospects, tracking and delivering follow-up items post-meetings, facilitating RFPs/questionnaires, and managing contact lists for marketing campaigns. Leading client matters with internal and external stakeholders through to successful resolution with minimal direction. Collaborating with Sales & Sales Leadership on client plans, business-at-risk reports, and other marketing campaigns. Proactively maintaining a strong working knowledge of AB products, investment processes, and operational infrastructure. Keeping accurate client records in AB's CRM system (Salesforce). In addition to the above, more experienced Client Relations team members should expect to be assigned to more complex client relationships. Additional responsibilities may include: Operating independently and serving as the de facto relationship manager to oversee all aspects of day-to-day client account servicing. Establishing regular touch points with clients/prospects to build strong relationships based on trust and credibility. Anticipating client requirements/objectives, generating ideas, and driving solutions to complex client issues and new business opportunities. Acting as the Adviser's proxy in meetings, including client portfolio reviews, operational due diligence visits, prospecting meetings etc. Collaborating with Consultant Relations Directors to ensure coordinated and effective activity between clients and their consultants. Communicating client feedback and market trends to senior leadership and contributing to sales and client relations strategic goals and planning. Potentially managing your own small base of clients/prospects outside of those with Adviser involvement, subject to performance. What We're Looking For: Bachelor's degree in finance, economics, marketing, or a related field, with an excellent academic record. Proven track record of outstanding performance and achievement. At least 2-3 years of experience in the financial services industry, ideally with client service/relationship management experience. A detail oriented, results focused, self-starter who can quickly understand client needs and focus on commercial delivery. An inquisitive mindset and strong organizational skills, with the ability to manage priorities and meet deadlines. Highly responsive with commitment to seeing tasks through to completion. Must be able to oversee and manage a complex to-do list, holding internal stakeholders (including senior colleagues) accountable for outstanding deliverables, ensuring all agreed-upon actions are completed promptly and efficiently. Ability to network and develop long-term relationships with clients and internal partners. Technical knowledge and/or genuine interest in the Institutional market, asset classes, and competitive landscape. A client-first mindset and the ability to influence and lead others to prioritize client needs. Ability to collaborate across all levels of the organization. Exceptional verbal, written communication, and presentation skills. Proficiency in Microsoft Word, PowerPoint, and Excel; experience with Salesforce.com, Preqin, eVestment, PowerBI, and MS Copilot is a plus. Series 7 License, or the ability to obtain it within 12 months of joining. About AB We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,600 employees across 54 cities operating in 26 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. We are also committed to nurturing continuous learning and professional growth for our employees through a wide range of training, including both technical and soft skills. Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we are fully invested in you. If you're ready to challenge your limits and empower your career, join us! Nashville, Tennessee

Posted 3 weeks ago

Senior Manager, Investor Relations-logo
Senior Manager, Investor Relations
NvidiaSanta Clara, CA
NVIDIA is the world leader in Accelerating Computing. We are passionate about four markets: Gaming, Automotive, Enterprise Graphics and HPC/Cloud Datacenters; in addition to our traditional OEM business. We are well positioned as the 'AI Computing Company', and our GPUs are the brains powering Deep Learning software frameworks, accelerated analytics, big data, modern data centers, smart cities, and driving autonomous vehicles. If you're forward-thinking, hardworking, driven and if working with extraordinary people across countries sounds interesting, this job is for you. We are now looking for a Senior Manager, Investor Relations. You'll be working directly with the VP of Investor Relations & Strategic Finance as part of a high-impact and fast-paced team. You will represent NVIDIA to institutional investors and the broader financial community, helping to articulate one of the most exciting stories in tech at the intersection of artificial intelligence, computer graphics, autonomous driving and robotics. You will also help provide insights to NVIDIA's management team based on analysis and understanding of industry and ecosystem developments, equity research reports, capital markets activity, and broader economic trends. Using a strong analytical and technical foundation, you will engage in high-impact interactions with both external and internal constituencies, including the C-suite. What you'll be doing: Effectively articulate NVIDIA's financial performance, technology roadmap, vision, and strategy in order to provide appropriate transparency and positioning in the market. Build and develop strong relationships within the investor community and maintain open, two-way lines of communication. Educate and update investors and analysts by creating balanced and consistent investment messaging in partnership with the appropriate senior leadership. Be highly responsive to, and proactively get in touch with, existing and prospective investors, including phone calls, company visits, non-deal road shows, analyst days and conferences. Provide an external perspective and modeling to help inform NVIDIA's financial and market opportunity analysis. Help manage quarterly earnings releases and conference calls, including developing key/critical themes and issues to be presented, working closely with the executive staff to communicate strategies, drafting conference call scripts, decks and Q&A materials. Partner with corporate communications, financial reporting, marketing, legal and executive team members on developing consistent, accurate messaging across constituencies. Track and provide insights to the executive team on key developments in NVIDIA's ecosystem. What we need to see: Bachelor's degree in business, science, engineering, or related field (or equivalent experience) with a strong academic record. 10+ overall years of experience in buy-side or sell-side equity research with a focus on technology. 2+ years of people management experience. Strong analytical skills, including financial modeling and valuation analysis. Excellent interpersonal skills, including both written and verbal communications, at an executive level. Self-starter with mentality for growth and passion for continuous learning. Ability to articulate highly technical content in an easy to understand way. Teammate who can thrive in a fast-paced work environment, often on multiple projects across different functional groups. Ability to be highly responsive as early as 5:30am PT to accommodate market hours and East Coast-based investors. Occasional travel, including overseas, to attend investor conferences, company events, and non-deal roadshows. Ways to stand out from the crowd: Proven ability to represent NVIDIA externally and build positive relationships. Ownership, initiative, and a positive approach to solving business issues. Intellectual curiosity and drive for excellence. Strong working knowledge of FactSet. Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. We have some of the most forward-thinking and hardworking people in the world working for us and if you're creative and autonomous, we want to hear from you! As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 176,000 USD - 276,000 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until July 29, 2025. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 30+ days ago

Don't See What You're Looking For In Government & Community Relations?-logo
Don't See What You're Looking For In Government & Community Relations?
NYCEDCNew York, NY
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Don't see what you're looking for in our Government & Community Relations department? Read more about what the team does and see if it's the right match for you. If interested, simply take a few minutes to tell us more about yourself and you'll receive tailored communications from our recruiters about future employment opportunities. Department Overview: The Government and Community Relations Division (GovCo) helps bridge the gap between the work of NYCEDC and the needs and ideas of New Yorkers impacted by our projects. We advance EDC's agenda and ensure projects advance smoothly by cultivating external relationships, developing public engagement strategies, and building political and community support for EDC's projects. Ideal Candidate Profile: The ideal candidate is an innovative problem-solver who thrives on autonomously developing and implementing creative solutions to complex challenges. You expertly navigate the full engagement spectrum - discerning whether outreach, collaboration, or empowerment is the right tactic - while analyzing stakeholder landscapes and crafting strategic engagement plans. Your crisis management skills ensure urgent priorities are addressed effectively. You possess exceptional emotional intelligence and influential interpersonal skills, building trust and credibility at all levels. You're adept at reading rooms and adapting your approach, fostering consensus among diverse stakeholders through strategic relationship-building. Your ability to form authentic connections with officials and colleagues alike allow you to effectively shape decisions and drive interagency collaboration. If you're excited to leverage these skills to deliver impact on high-visibility projects, a role in Government and Community Relations may be the right fit for you! About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: Generous employer subsidized health insurance Medical, dental, and pharmacy plans Vision and hearing benefits Flexible spending accounts for healthcare and dependent care Short term and long-term disability coverage 100% employer covered life insurance and supplemental life insurance coverage Up to 25 vacation days Floating Holidays and Summer Fridays Parental leave - up to 20 paid weeks Retirement savings programs Company-paid 401(a) defined contribution plan 457(b) tax-advantaged retirement savings plan Tuition Reimbursement program Continuing education and professional development Public Service Loan Forgiveness (PSLF) eligible employer College savings plan Backup childcare Gym membership discounts A Calm.com membership for mindfulness and mental health support Employee discounts through Plum Benefits and much more Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Posted 30+ days ago

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Press Relations Specialist (NY Or CA)
ASUSTeK ComputerIndustry, CA
Job Description Overview: We are seeking a talented and dynamic Press Relations Specialist to join our team. This role will be responsible for managing public relations strategies, media relations, and social media presence to enhance the company's reputation and brand image. The ideal candidate will have a strong understanding of traditional PR practices and the ability to create engaging content and interact with audiences on various social media platforms. Essential Duties and Responsibilities: Develop and implement social media strategies to align with company goals and objectives. Create, schedule, and manage content across social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.). Monitor and respond to social media interactions, engage with followers, and maintain a positive community presence. Collaborate with the marketing and design teams to create compelling visual content for campaigns. Write press releases, blog posts, newsletters, and other content to promote the company's initiatives, products, and services. Ensure content is consistent with the company's messaging and brand voice across all channels. Create media kits and other press materials to support PR campaigns. Build and maintain relationships with media outlets, journalists, and influencers. Pitch story ideas and press releases to targeted media to generate coverage and enhance the company's public image. Coordinate interviews and media appearances for company spokespeople. Support PR campaigns with social media components such as influencer partnerships, contests, and hashtag campaigns. Monitor industry trends and competitor activity to inform PR strategy. Analyze the effectiveness of campaigns and social media activities, adjusting strategies as needed. Track online mentions of the company and its leadership, addressing any negative publicity or concerns as necessary. Provide timely responses to customer feedback and inquiries on social media. Work with internal teams to manage crisis communication when required. Utilize social media tools and analytics platforms to track engagement, reach, and sentiment. Generate reports on the success of social media and PR initiatives, providing actionable insights to improve strategies. Knowledge and Skills: Strong creative writing skills with a proven ability to craft compelling narratives, generate fresh ideas, and adapt storytelling techniques to enhance branding and communication strategies. Demonstrated ability to set and achieve goals, meet deadlines, and manage tasks efficiently. Knowledge of the latest trends in PR, marketing, social media, and digital communication strategies. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required. Excellent written and verbal communication skills in English. Required Qualifications: Years of Education Bachelor's degree (preferred in English, Journalism, Communications, Marketing, or related writing-intensive fields). Work Experience 1-3 years of experience in PR, communications, marketing, journalism, or creative writing. Preferred Qualifications: Familiarity with Adobe Creative Suite (e.g., Photoshop, InDesign) preferred. Experience with managing press relations and/or leading social media campaigns is a plus. Working Conditions: Office Only: Typically works in an office environment. Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time. May involve ~20% domestic travel, and some international travel, to meetings, events, and conventions. $68,640 - $90,000 annually is the estimated pay range for this role. The role can be based in Fremont, California (hybrid), Los Angeles, California (hybrid), or New York City (remote). The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our employee comprehensive benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k). ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

Posted 3 weeks ago

Broker Relations Representative I-logo
Broker Relations Representative I
Integrity Marketing GroupAGA - Burbank, CA
Broker Relations Representative Applied General Agency Burbank, CA About Applied General Agency Applied General Agency, an Integrity partner, was founded by Patrick Rodriguez in 1993. Headquartered in Anaheim, California, AGA has become one of the largest Medicare-focused independent marketing organizations in the nation. AGA was created with the intention of providing unparalleled value to overworked agents who had more obligations than time. With the support of a full back-office team, AGA has the vision and tools to make quality agents even more successful. AGA has grown to support close to 10,000 agents in serving the needs of half a million Americans nationwide. For more information, visit www.appliedga.com. Job Summary A Broker Relations Representative I creates and maintains professional relationships with new and existing agents through strong interpersonal skills. Serves as the initial point of contact for issue resolution, operational support and expertise through prompt and professional telephone and electronic communication. Takes ownership and action to handle general sales, compliance, and application submission related inquiries. Provides agents assistance with on-boarding, certifications, and systems training including the use of available self-service tools for lead ordering, co-op marketing, and material orders. Coordinates resolutions with key business partners and internal departments and documents all communication and steps taken in a timely manner. Compensation: The general pay scale for this open position is $23-$25 per hour. Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate's experience, skill set, education level, and/or location. Primary Responsibilities: Best-in-class customer service focused on finding a first call resolution. Documenting and assisting with requests in an accurate and timely manner. Meeting all inbound and outbound calling and ticket resolution metrics. Appropriate communication with other departments and business partners to ensure optimal resolution timeframes. Medicare sales and compliance knowledge. Strict adherence to all HIPAA and PHI guidelines. Training and troubleshooting application submission programs. Familiarity with agent contracting and certification process. Commission inquiry research. Understanding of leads, co-op, and marketing programs. Walking agents through the use of various internal systems including their online portal and utilization of self-service options. Primary Skills & Requirements: Strong telephonic and electronic communication skills and etiquette. Computer literate and proficient in Microsoft Suite, Google Suite and Outlook. Experience utilizing data entry and work-flow management systems as well as internet-based call center applications. Comfortability in a paper-less, electronic document-based environment. Advanced problem-solving skills, adaptability to changing business environments, and the ability to appropriately prioritize daily tasks and objectives. Preferred Experience and Requirements: At least one year of experience in telephonic customer service. Experience in managed care, healthcare or Medicare preferred. Proficient knowledge of the English language required. Minimal travel required. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 1 week ago

Investor Relations Director-logo
Investor Relations Director
Pacifica ContinentalHouston, TX
Investor Relations Director Houston, TX Our client is a global diversified chemicals company, operating across multiple segments including PET, fibers, and packaging. With a strong emphasis on sustainability, they are committed to producing innovative solutions that address environmental challenges while driving economic growth. Their global presence and focus on continuous innovation make them a key player in the chemicals industry. As a result of their great expansion, they are currently looking for an Investor Relations Director who will be helping grow the business through an in-depth understanding of valuations and importance of communications and reach out to the world of Finance. This leader will take a hands-on approach in partnering with the business to drive the right decisions through actionable insights and analyses.   The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while growing and developing a team to ensure a consistent approach to Investor Relations is taken across the organization.      A hands-on yet strategic leader who can oversee the tools and processes to help us scale for the future. He/she will also bring a strong analytical toolset, and proven experience managing the planning activities of a large, complex company. This is a highly influential role will report directly to the Chief Financial Officer and requires a deep passion for operational efficiency and business.  Key Accountabilities   Work with management on preparing content for annual investor conference organization around the annual investor conference. Review sell-side research notes and models. Oversees full compliance with Regulation Fair Disclosure, along with all applicable regulatory requirements. Establishes and leads IR communications and outreach strategy. As the primary point-of-contact for the investment community, hosts calls, meetings, and other events with or on behalf of executive management. Prepares executive management team for quarterly earnings releases, including script development and live Q&A preparation. Responsible for managing sell-side consensus estimates and expectations and provides regular updates as appropriate to the executive team. Supports the production of all annual reports, SEC filings, and proxy statements. Serves as the key point of contact for the investment community, establishing and maintaining relationships with stock exchange representatives. Organizes conferences, earnings conference calls, and investor meetings. Provides feedback to management regarding the investment community's perception of how the company is being managed and their view of its financial results the impact of stock programs and dividend changes. Serve as the company’s information conduit and point of contact to the investor community. Understand the company’s shareholder mix and associated dynamics. Responsible for the IR content which would include ESG-related disclosures. Prepare regular updates regarding shareholder matters for the executive team and Board of Directors. Monitor presence in the media (including its business units, executives, and Board members) and provide timely/relevant updates to management. Serve as central source for educating and updating investors on the Company’s performance. Develop shareholder targeting analytics and implement plan for engaging shareholders. Perform industry benchmarking that could include level of disclosure and presentation format. Create and manage client communications regarding capital call, redemption, and distribution notices. Conduct competitive analysis, including the development of industry and peer company performance benchmarks. Qualifications   Solid investor relations experience with proven background in manufacturing companies, driving change and supporting growing teams within a fast-paced, high-growth environment. Bachelor’s degree in accounting, finance, or equivalent experience. CPA/CFA a plus, MBA strongly preferred. Strong business and financial acumen with the ability to see, and model current and future states. Experience with SAP S4 Hana environment, BI Tools and/or SQL is a must. Effective and persuasive in leading change, applying business acumen, company values, while demonstrating the emotional intelligence that inspires others. Has a consumer brand perspective, customer analytic skills and the proven ability to communicate effectively with all levels of staff, investors, customers, and vendors. Obsessive attention to detail, both in messaging and in written documents. Proven success building an IR/PR function in a high-growth environment. Thoroughly familiar with all aspects of public company SEC reporting (annual, quarterly, registration, etc.) This is an office-based role located in Houston, TX. This is really a great opportunity for a driven accounting professional that wants to be part of an ambitious organization and highly motivated team, with lots of opportunities for personal and professional growth. It’s an informal organization, where they challenge you and want you to challenge them. Your contribution will make a direct impact on our day-to-day operations.   Powered by JazzHR

Posted 1 week ago

Physician Relations Account Manager-logo
Physician Relations Account Manager
Flourish ResearchWinter Park, FL
Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. We are actively seeking a Physician Relations Account Manager to support our Central Florida region sites in Leesburg, Orlando, and Merritt Island ! Shift: Monday-Friday, standard business hours (occasional evenings/weekends & up to 75% travel) Location: Central Florida region (Leesburg, Orlando, Merritt Island) – field-based with regional travel Compensation: Competitive base salary + annual performance bonus Benefits: Health, dental & vision plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life & disability insurance, 15 days PTO + 10 company holidays, and more. RESPONSIBILITIES Serve as the primary liaison between Flourish Research and physician practices, hospitals, and other healthcare providers to build and maintain positive relationships. Prospect within the assigned territory to generate new physician partnership opportunities and design strategic outreach plans for each study. Manage and prioritize referrals to meet revenue, enrollment, and timeline goals; track funnel metrics in real time via CRM/CTMS systems. Conduct chart reviews against study inclusion/exclusion criteria and schedule qualified participants. Coordinate and lead meetings with physicians; address concerns promptly and ensure a world-class physician experience. Collaborate with marketing, revenue operations, and business development teams to fill studies efficiently. Drive account growth through renewal processes, special events, and deeper collaboration initiatives. Provide timely, accurate reporting on activities and outcomes; maintain meticulous documentation. Represent Flourish Research professionally at conferences and industry events; adhere to all legal and ethical standards. Additional duties as assigned by management. QUALIFICATIONS Bachelor’s degree in a relevant field required; advanced degree (e.g., foreign MD, MPH) preferred.  2–3 years in healthcare provider sales/account management—ideally within clinical trials, hospital, or healthcare organization settings. Proven expertise in CRM platforms (Salesforce preferred) and persona-based physician relationship techniques. Deep understanding of clinical trial enrollment processes, regulations, and physician-compensation guidelines. Exceptional strategic thinking, data-driven execution, and resilience in overcoming obstacles. High emotional intelligence, stellar communication skills, and unwavering ethical standards. Ability to travel up to 75%, lift up to 35 lbs, and maintain reliable daily access to transportation. Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn how you can join us in our mission to save and improve lives! Flourish Research is where clinical trials thrive. We represent one of the industry’s most progressive and diversified clinical-trial companies, with robust capabilities in cardiology, metabolic disorders, renal, CNS, pulmonology, and vaccines. At Flourish Research, excellence means everyone deserves the best care—regardless of race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from underrepresented groups to make this vision a reality. Flourish Research is driven by a diverse and inclusive community of passionate people committed to improving quality of life worldwide. We strive to build an organization that reflects the diversity of our local communities, promoting education, acceptance, and inclusion. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU! It is the policy of Flourish Research not to discriminate against any applicant or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Powered by JazzHR

Posted 1 week ago

Community Relations Representative-logo
Community Relations Representative
Caring TransitionsLos Alamitos, CA
About us We are a small business in Los Alamitos, CA. We are professional, agile, customer-centric and our goal is to be the Go To choice for Senior citizens needing downsizing, relocating and liquidation services. We are partnered with Time4Change real estate services to provide all encompassing relocation and liquidation assistance for seniors and their families in transition. Our work environment includes: Flexible working hours On-the-job training Work-from-home days Expense reimbursement Community events ```Duties:``` - Build and maintain strong relationships with senior living communities and local cities understanding their needs and providing solutions -Ability to reach out and build relationships with senior care professionals such as attorneys, real estate agents, caregivers, hospice workers and more. - Foster relations and expand network by working with and attending chamber functions and networking events. - Develop and implement strategic plans to expand the company's customer base in a small geographic area and achieve sales targets - Identify new business opportunities and potential markets for growth - Develop new channels by identifying trends, competitors, and opportunities for growth - Prepare and deliver presentations to potential clients and the public, showcasing the company's products and services. Ability to present to groups is required. - Monitor industry trends and stay updated on market developments - Provide comprehensive reporting to the owner ```Requirements:``` - Experience in B2B and/or outside field sales preferred - Must Provide Own Transportation for Sales Calls - 80% of the job is out of office - Strong strategic planning skills - Excellent communication skills - Proficient in using software tools for business development, including Microsoft Office suite of products and Zoho CRM. - Ability to build and maintain relationships with clients - Project management skills to effectively manage multiple initiatives simultaneously If you are a motivated individual with a passion for driving business growth, we want to hear from you. Join our team as a Community Relations Representative and contribute to our success! Powered by JazzHR

Posted 1 week ago

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Client Relations Associate - Entry Level
New CatalystLouisville, KY
Are you a people-person with a passion for customer care and relationship building? Join our fast-growing team as an Entry-Level Client Relations Associate and kickstart your career in client engagement, account management, and sales support — all while gaining hands-on training and real-world business experience. We’re looking for motivated, detail-oriented individuals who thrive in a fast-paced, team-driven environment. No prior experience? No problem. We offer comprehensive paid training and a clear path to advancement . What You'll Do: Serve as a professional and friendly point of contact for clients Address client inquiries, provide timely support, and ensure exceptional service delivery Build and maintain strong, long-term relationships to enhance client satisfaction and retention Assist in managing accounts, tracking interactions, and updating client records via CRM software Identify client needs and support the sales team in offering effective solutions Handle administrative tasks including data entry, reporting, and internal coordination Collaborate with marketing, operations, and sales departments to deliver seamless client experiences Participate in training workshops and team-building sessions to boost your professional growth What We’re Looking For: Strong communication and interpersonal skills A positive, customer-first attitude with a professional demeanor Detail-oriented and well-organized with effective time management skills Team player who can also work independently and take initiative Quick learner who adapts well to changing priorities and environments High school diploma or GED required ( college degree preferred but not required ) Experience in customer service, sales, or administrative roles is a plus — but not necessary What You’ll Gain: Paid, hands-on training to develop valuable skills in client services, communication, and account management A clear career path with opportunities to move into team leadership and management roles Exposure to business operations, marketing strategy, and sales support A collaborative, supportive team culture that encourages continuous growth Competitive pay with performance-based bonuses and incentives Perfect For: Entry-level job seekers interested in client services, business, or account coordination Recent grads or career changers looking to develop transferable, in-demand skills Individuals from retail, hospitality, or customer-facing roles seeking a long-term professional track Motivated communicators who enjoy building relationships and solving problems Powered by JazzHR

Posted 1 week ago

Ministry Relations Manager-logo
Ministry Relations Manager
Joni and FriendsOak Brook, IL
Duties: Under the supervision of the Area Director support the overall objectives of Joni and Friends’ U.S. Ministries department. Perform duties and responsibilities including, but not limited to: Ministry Development Establish and grow networks of local church disability ministry leaders for the purpose of training, encouragement, and collaboration Create partnerships with like-minded individuals and organizations Communicate with and educate partners of JAF regarding available resources Guide collaborative programing between JAF and partnerships Maintain a database of churches, like-minded organizations, disability service providers, and Ministry Relations events and activities using Salesforce Volunteer Recruitment and Training Recruit and provide opportunities for church and partnership volunteers to serve on our Area Teams and the local JAF office Equip volunteers through appropriate training programs Donor Development Assist in cultivating donors through relationship building and communication of JAF vision and mission Share opportunities to financially support JAF with churches, donors, and stakeholders Increase church involvement in JAF Programs: Retreats and Getaways, Wheels for the World, Family Plus, and internships Other duties and projects assigned by the Supervisor to support department and organizational needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith Desire to serve in a growing and dynamic Christian service ministry 3+ years of recruiting, networking, sales, or other related experience required A Bachelor’s degree is preferred Must be able to travel and work evenings and weekends as needed Disability experience preferred Excellent communication and presentation skills Highly relational and strategic in approach to networking and promoting the ministry programs and services to the local community, churches, and other organizations or government agencies Must be able to work effectively with JAF service departments to leverage partnerships for ministry success Must have good working knowledge of the role of the church, church operations and denominations. Must have the ability to work with and be sensitive to the variety of church doctrinal and cultural distinctives Must be a self-starter who is deliberate, assertive, relational, goal-oriented and a problem solver Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet Compensation: $62,000 - $70,000 per year. This is a hybrid position working in the office on Monday, Tuesday, and Thursday, and working remote on Wednesday and Friday.  Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below). MINISTRY LIFE: Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence. CHRISTIAN DISABILITY MINISTRY ENGAGEMENT: Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes: Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold. BIBLICAL COMMISSION: “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV) VISION: “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.” MISSION: “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.” VALUES: Honor God in everything we do Build relationships based on trust and respect Maintain integrity and excellence in programs and services Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR

Posted 2 days ago

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Entry Level Client Relations Manager (Fully Remote)
AO Globe LifeAtlanta, GA
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology * In the interest of community wellness, AO has adjusted our business operations.   As such, all interviews will be conducted via Zoom video conferencing.  Powered by JazzHR

Posted 1 week ago

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Entry Level Client Relations Manager (Fully Remote)
AO Globe LifeAustin, TX
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology * In the interest of community wellness, AO has adjusted our business operations.   As such, all interviews will be conducted via Zoom video conferencing.  Powered by JazzHR

Posted 1 week ago

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Entry Level Client Relations Manager (Fully Remote)
AO Globe LifeWashington, DC
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology * In the interest of community wellness, AO has adjusted our business operations.   As such, all interviews will be conducted via Zoom video conferencing.  Powered by JazzHR

Posted 1 week ago

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Client Relations Supervisor WFH
Griffiths OrganizationRapid City, SD
Empower Lives. Protect Legacies. Transform Your Future. At AO Globe Life , we’ve spent 70 years providing trusted insurance solutions to veterans, labor union members, credit union members, and their families. Our mission is simple: help people protect what matters most . We pride ourselves on delivering exceptional service , expert guidance, and the support needed to safeguard loved ones and leave lasting legacies. Now, we’re looking for driven, passionate Remote Insurance Specialists to join our mission. If you’re looking for a role where you can make a real impact , all while enjoying flexible remote work and unlimited earning potential , we want to hear from you! Why Join AO Globe Life? 🌍 Fully Remote – Work from the comfort of your home—no commuting, no limits. 💸 Six-Figure Earnings Potential – With uncapped commissions , your hard work pays off. 🔥 Exclusive Warm Leads – Forget cold calling. You’ll have access to pre-qualified leads from our vast, trusted membership database. 🚫 No Overhead Costs – Focus on what matters most—serving our members, not managing office expenses. 🏆 Top Performance Incentives – We believe in recognizing your success with exciting rewards and recognition. 🤝 Union Membership – Be a part of OPEIU Local 277 , enjoying union benefits and support. 🏅 Stability and Legacy – Join a 70-year-old organization committed to delivering legendary service and ensuring the security of every member. What You’ll Do: As a Remote Insurance Specialist , you will: 📞 Engage with Members – Use our warm lead database to connect with members, understand their needs, and offer personalized solutions. 💼 Offer Tailored Insurance Solutions – Assess financial needs and recommend the right life insurance and supplemental benefits to protect their futures. 🌟 Deliver Exceptional Service – Ensure member satisfaction with prompt, ongoing support, policy reviews, and claims assistance. 📝 Guide through the Process – Help members every step of the way, from initial inquiries to policy completions. ✅ Maintain Compliance – Adhere to all regulatory and ethical standards in life insurance sales and service. The Ideal Candidate: You’ll be a perfect fit if you have: ✨ Excellent Communication Skills – You’re a pro at connecting with people, both in writing and verbally. 🕒 Strong Time Management and Organizational Skills – You’re detail-oriented and can handle multiple tasks with ease. 🚀 A Self-Starter Mentality – You’re motivated, driven to exceed sales goals, and can thrive both independently and in a remote team. 💼 Sales Experience (preferred, but not required—we offer top-notch training!) 📜 Eligibility for Life Insurance License – We’ll guide you through the process if you don’t already have it. 💡 Critical Thinking & Problem-Solving Skills – You love finding solutions for members and overcoming challenges. 🏅 A Coachable Attitude – Open to feedback and eager to implement tips for success. Eligibility Requirements: Must be a U.S. citizen or legally authorized to work in the U.S. Currently, we cannot hire non-U.S. residents. Why AO Globe Life? This is more than a job—it’s a mission to make a difference while achieving financial success . At AO Globe Life , we empower our team to grow, achieve their personal and professional goals, and become part of a trusted legacy . Ready to make an impact ? Apply today and become a key part of our thriving, remote team. Help us continue our 70-year tradition of delivering exceptional service to our members and protecting their futures—one family at a time. Powered by JazzHR

Posted 1 week ago

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Guest Relations / Receptionist
Square 1 AutoRahway, NJ
The GRS supports the all departments by providing excellent customer relations support, promptly handling calls, assist with basic questions, and providing an awesome customer experience. What You Do Maintain confidentiality of company and customer information at all times Clear, friendly voice along with a professional demeanor Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner. Answer incoming calls, transfer calls and/or take messages Enter and maintain vehicle inventory information and keys into authorized systems Provide the customer with motor vehicle documents Maintain and keep tidy customer areas Keep fresh complimentary snacks and beverages for customers when necessary Attending to customers that may be waiting  Who You Are People Person Outgoing personality 6 months of relevant work experience in customer service, receptionist/front desk, administrative role. Excellent communication skills Team Player Professional presentation BENEFITS - Include wellness coverage, optional benefits, income protection, such as: Medical, Dental and Vision Plans Vacation Time Personal Time Short and Long Term Disability Life Insurance Vehicle Purchase Discounts Wellness Initiatives Powered by JazzHR

Posted 1 week ago

Acrisure logo
Manager, Employee Relations
AcrisureGrand Rapids, MI

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Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Employee Relations (ER) Manager oversees all ER activities, policies, procedures, and best practices. This role develops ER strategies and ensures the effective execution of day-to-day operations. Responsibilities include managing and coaching the ER team, advising HR Business Partners, leaders, and managers, and providing expert guidance on policy interpretation, legal/regulatory issues, and risk mitigation. The ideal candidate brings a strong background in ER management, a commitment to excellence, and the ability to align initiatives with organizational and cultural goals.

Key Responsibilities:

  • Oversee and manage all employee relations (ER) processes, policies, and outcomes, including conducting and overseeing complex, sensitive, and high-stakes investigations involving complaints such as harassment, discrimination, and policy violations.
  • Provide expert-level analysis, reporting, and recommendations based on investigative findings, ensuring appropriate actions, operational improvements, and risk mitigation strategies.
  • Advise and support leaders, managers, and HR Business Partners on ER matters, performance management, conflict resolution, employment practices, and compliance with legal and regulatory requirements.
  • Coach, develop, and lead the ER team, fostering a culture of accountability, service excellence, and continuous improvement.
  • Develop and implement ER strategies, programs, and tools that promote a positive workplace culture, minimize organizational risk, and ensure alignment with company policies and employment laws.
  • Stay updated and maintain advanced knowledge of trends, employment laws, regulations, and best practices, ensuring compliance and making appropriate recommendations to leadership regarding related policy updates, initiatives, plans of action, etc.
  • Collaborate cross-functionally with Legal, HR, and business leaders to address ER issues, ensure consistency in policy application, and stay ahead of organizational changes that may impact employee relations.
  • Monitor and analyze employee data and ER trends to proactively identify risks and recommend solutions and policy updates.
  • Ensure proper documentation and case management in accordance with company confidentiality, data retention policies, and legal requirements.
  • Provide and/or manage other policy, compliance and regulatory functions and perform other duties as assigned to support HR and related functions.
  • Maintain the highest standards of integrity and professionalism while managing ER matters and supporting broader HR initiatives as needed.

Qualifications:

  • 7+ years of progressive experience in Employee Relations, Investigations, or HR leadership, with a strong understanding of labor laws, employment regulations, and HR/ER best practices.
  • 5+ years of experience managing and developing HR or ER teams, with demonstrated ability to lead and motivate staff.
  • Proven expertise in conducting thorough, impartial investigations and resolving complex employee issues with sound judgment and neutrality.
  • Strong conflict resolution, mediation, and interpersonal skills, with the ability to remain calm, tactful, and objective in challenging situations.
  • Advanced analytical and critical thinking skills, with the ability to synthesize data and information into well-supported assessments and actionable recommendations.
  • Exceptional communication skills-both written and verbal-with the ability to influence and engage at all levels of the organization.
  • Excellent time management and organizational skills, with the capacity to manage competing priorities in a fast-paced environment.
  • Strategic mindset with the ability to navigate and collaborate across complex, matrixed organizations.
  • High level of integrity and discretion in handling sensitive and confidential information.
  • Commitment to continuous learning and staying current on employment law, industry trends, organizational changes, and technology.

Education:

  • Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's in Human Resources or Business Administration preferred.
  • Professional certifications in employee relations or mediation are beneficial.
  • Certified as SPHR or PHR preferred.
  • Multi-state experience preferred.
  • Workday experience is a plus.
  • Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Benefits & Perks:

Competitive compensation

Flexible vacation policy, paid holidays, and paid sick time

Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

Company-paid Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP) and Calm App subscription

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

Paid maternity leave, paid paternity leave, and fertility benefits

Career growth and learning opportunities

…and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Welcome, your new opportunity awaits you.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Automate your job search with Sonara.

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