landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Public Relations Jobs

Auto-apply to these public relations jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Network Relations Consult (West Coast Florida)-logo
Network Relations Consult (West Coast Florida)
CareBridgeNaples, FL
Network Relations Consultant Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position must travel to the following territories: Naples, Sarasota, Port Charlotte & Fort Myers. Schedule: This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs. The Network Relations Consultant is responsible for develops and maintains positive provider relationships with provider community by regular on-site visits, communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues. Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction, researches and resolves complex provider issues and appeals for prompt resolution. How you will make an impact Primary duties include, but are not limited to: Coordinating non-negotiated contracts for new and existing providers as needed. Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices. May participation in Joint Operation Committees (JOC) of larger provider groups. Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns. Conducts seminars to support the understanding of managed care policies and procedures. Identifies network access and deficiencies and develops recruitment and contracting strategies. Coordinates and conducts provider training including developing and distributing provider relations materials. Responsible for providing quality, accessible and comprehensive service to the company's provider community. Provide assistance regarding education, contract questions and non-routine claim issues. Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns. Coordinates prompt claims resolution through direct contact with providers, claims, pricing and medical management department. Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. Tracks and conduct provider refresher training. Researches issues that may impact future provider negotiations or jeopardize network retention. Minimum Requirement: Requires a Bachelor's degree and a minimum of 3 years of customer service experience including 2 years experience as a Network Management Rep; or any combination of education and experience, which would provide an equivalent background. Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 3 days ago

Associate Director, Employer Relations (Employer Development)-logo
Associate Director, Employer Relations (Employer Development)
University Of ChicagoChicago, IL
Department Booth Career Services FT: Employer Relations 1 About the Department The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: an unmatched faculty. degree and open enrollment programs offered on three continents. a global body of nearly 56,000 accomplished alumni. strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/ . Job Summary Join the dynamic, high-energy Employer Relations team at Chicago Booth as an Associate Director! Your mission: know our diverse student groups (full-time, evening/weekend, executive MBA, specialized masters) and alumni inside out - and bring those populations to industry partners. You'll be the face of Booth, building and maintaining our brand with employers. While this is a sales role, it's really all about cultivating long-term partnerships. Expect to engage in one-on-one outreach and site visits, while also orchestrating events as needed. Responsibilities Participates as an active member of the Employer Relations team to develop and implement a year-round marketing strategy to identify and source employment opportunities for the wide range of interests and job levels represented in Chicago Booth constituencies: Specialty Masters students, Full-Time MBA students, Evening/Weekend MBA students, Executive MBA students in Chicago, London, and Hong Kong, and alumni across the globe. Developing this strategy will include research on employment trends and opportunities and engagement with student and alumni populations. Partners with industry, regional and/or functional student and alumni groups to assist in employer outreach targets. Creatively sources leads from social media, students, and alumni. Proactively reaches out to contacts, often cold-calling company representatives to establish relationships on behalf of Chicago Booth. Establishes and maintains positive relationships with internal (admissions, corporate relations, and alumni development) and corporate contacts while promoting employer development initiatives. Markets resulting opportunities effectively and efficiently to the appropriate Booth constituencies. Envisions, develops, plans, implements, and evaluates appropriate events to support building the Chicago Booth brand across specific industries and geographies. Develops communication pieces; including social media updates, blog entries, and presentations intended for small and large audiences in order to give student and alumni populations a view into the relationship development work happening on their behalf. Demonstrates comfort with daily administrative tasks. Identifies, cultivates, and develops employer relationships and student employment opportunities for assigned industry areas. Uses best practices and knowledge of employers to recruit new companies and/or organizations to participate in career fairs, on-campus recruiting, job postings, and other programs. Collects qualitative information about the school's position in the marketplace and recommends actions for improvements to senior staff members. Schedules and accompanies career services staff and senior staff on relationship-building road trips. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's degree. Experience: A minimum five years of experience in career services or a relevant business environment, such as sales or business development. Technical Skills or Knowledge: Proficiency in MS Office (Word, Excel, Access, PowerPoint) and a willingness and enthusiasm to learn internal systems and social media. Preferred Competencies Comfortable proactively reaching out to contacts, cold-calling company representatives, and establishing a relationship on behalf of Chicago Booth. Strong interpersonal skills, demonstrated initiative, creative thinking, and multitask, meet deadlines, and work successfully in a fast-paced environment. Professional demeanor, including tact and discretion, with a track record of establishing positive client relationships. Comfortable with ambiguity. Know when to make decisions without complete information, when to ask questions, and when to engage other stakeholders. Strong written, verbal, and presentation skills. Working Conditions This position is currently expected to work a minimum three days per week in the office. Work non-traditional hours, including early morning, evening and weekends during peak times. Travel domestically, approximately 10-15%, to meet with corporate contacts. Application Documents Resume/CV (required) Cover Letter (required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Student Affairs & Services Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $70,000.00 - $80,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 30+ days ago

Base Representative, Client Relations - Part Time-logo
Base Representative, Client Relations - Part Time
JetlinxTeterboro, NJ
Summary: The Base Representative, Client Relations provides on-site support for all base duties as needed. The Base Representative, Client Relations show attention to detail regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients. Duties & Responsibilities: Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate. Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards. Regular and predictable on-site attendance required. Demonstrate Jet Linx's core values and "Supply the High" in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities: Ability to understand and tailor all actions in accordance with defined Jet Linx service standards Establish and maintain effective relationships with clients Utilize client information for problem resolution and improvements in service Ability to work flexible, non-standard hours including nights, weekends, and holidays Ability to work both independently and as part of a team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Proficient with Microsoft Office Suite Ability to work in a fast-paced environment, with strong attention to detail and organizational skills Ability to multi-task and complete work within assigned timelines under minimal supervision Self-motivated and willingness to take initiative to research and resolve problems Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations Ability to handle and maintain confidentiality of sensitive information Operate office equipment as needed Education and Work Experience: High school diploma or equivalent required 1 year of professional customer service experience in an environment with elevated service standards preferred Aviation industry experience or interest preferred Physical Requirements: Majority of work is completed in a normal office work environment Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: Ability to obtain a U.S. driver's license Proof of eligibility to work in the US Compensation: Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30/hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.

Posted 1 week ago

Director, Government Relations-logo
Director, Government Relations
Thales GroupGreen Park, MO
Location: Reading, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Title: Director of Government Relations Location:Carlton Gardens, London / Green Park, Reading Would you like to be at the heart of setting and executing the UK governmental and political engagement strategy for Thales in the UK ? As the UK Director of Government Relations, you will be part of the Business Growth Leadership Team and working closely with Thales UK's CEO. This role operates across Whitehall, Westminster, the devolved assemblies and relevant public policy organisations to help inform and shape a political environment that is conducive to Thales' growth ambitions. It also has responsibility, in close cooperation and alignment with Director of Communications, for managing our brand recognition and corporate reputation with this key audience group. Specific responsibilities include, but are not limited to: Setting the strategic direction for all engagement with UK Government (Home Office, DSIT, HMT, MOD, Treasury, regional/national, Embassies etc.). Oversee and manage all Thales in the UK interaction with HMG (Ministerial and Officials), driven by GR campaigns, IMCs and Policy requirements. Be seen as the principal point of contact between HMG and Thales UK in policy matters at the most senior levels. Be the expert strategic political advisor to Thales UK CEO and leadership forum. Develop, plan and execute, with the GR/PR team and relevant TUK team members, targeted GR campaigns to achieve set outcomes and deliverables for Thales in the UK. Act as PoC for Crown Reps and sit on the PEM. The Government Relationships Team shall act as PoC, enabler and support for Group International Relations Team and for senior Group visits to the UK. Act as additional 'fire power' for Ministerial meetings, Select Committee appearances etc. Ensure engagement is planned with key political stakeholders across UK in support of Thales' requirements. Active political engagement in support of Thales brand positioning, policy advancement and growth opportunities. Maintaining strong relationships with, and acting as a of single point of contact for, relevant MPs, SPADs, Private Office officials and civil servants in order to facilitate engagement and policy input. Delivering intelligent and professional political, governmental and public policy insight, advice and stakeholder management programmes. Provide input to bi-lateral government discussions and implement policy initiatives & strategies related to segments and countries. As the main owner of the relationship with HMG Defense exports teams and departments, ensure that Thales UK is part of, by support or driving interests on, HMG supported or led international campaigns on defense exports. Key responsibilities: Developing and implementing the Thales GR strategy in the UK, aligned with the Thales' purpose, our business plans and growth ambitions. This includes: Providing leadership across the organisation on all Government relations strategies and issues, ensuring that there is alignment with UK, KAM and Domain business plans. Acting as an advocate for and the guardian of Thales' reputation with all political and governmental audiences. Working with the Director of Communications to ensure that external comms campaigns have maximum political impact and align with the strategic priorities of the business. Gain Government support for Thales campaigns, investment and bids as appropriate Support the delivery of major events and exhibitions through programmes of political engagement and representation. Prep of Thales CEO as required for political engagements and represent Thales UK at political engagements. Advise SAM/KAM including writing papers (proposals, notes…) and discussion guides (technical guides, program development) for spokespeople at external and internal meetings regarding public policy issues and stakes The delivery of timely monitoring and analysis of relevant legislative and political developments (including Debates, PQs, Departmental announcements etc.) and dissemination of information internally. Identifying upcoming Parliamentary and Departmental reports and enquiries for which a Thales input would be beneficial to the business. Then coordinating (and directly drafting) Thales submissions to these enquiries. Identifying MP Select Committee evidence sessions at which it would be beneficial for Thales to present. Coordinating and preparing senior Thales attendees at the committee sessions hearings. Representing Thales externally at identified Trade Association and stakeholder meetings and proactively identifying opportunities for joint working. Be an active and value adding member of the Business Growth Leadership Team as well as Sales & Account Leadership Team. Team leadership responsibilities for the Head of MoD Strategic Engagement & Exports and the Head of Public Affairs and their team in order to deliver full scope and responsibilities of Government Relations Department. Engagement with relevant colleagues across the Thales Group international and institutional affairs network to ensure coordinated messaging. About You: To be considered for this role, you must be able to demonstrate the following Minimum Valuable Experience (MVE): Demonstrably outstanding stakeholder management, collaboration and influencing skills at a senior level in a complex, multi-matrix business, advocacy organisation or agency. Strong recent experience in one or more public institutions, cabinet or central administration level, in the fields of International Relations, Defence, Civil, Critical National Infrastructure & Security sectors. Highly developed knowledge of UK Governmental operations and political processes. A highly proactive approach to identifying and maximising opportunities for political or communications influence. Knowledge, experience of and interest in the Knowledge and experience of the process of reputation management and influencing political and stakeholder perception. Excellent written and verbal communication skills, with the ability to tailor messages for various audiences and channels. Experience managing multiple high-profile projects simultaneously and effective delivery of communications in times of pressure of crisis. This role is open to individuals who currently hold or are able to attain at least an SC level of security clearance. #LI-VJ1 In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Posted 30+ days ago

Client Relations Manager-logo
Client Relations Manager
Aristotle International, Inc.Washington, MA
The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client's PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year

Posted 4 days ago

Don't See What You're Looking For In Government & Community Relations?-logo
Don't See What You're Looking For In Government & Community Relations?
NYCEDCNew York, NY
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Don't see what you're looking for in our Government & Community Relations department? Read more about what the team does and see if it's the right match for you. If interested, simply take a few minutes to tell us more about yourself and you'll receive tailored communications from our recruiters about future employment opportunities. Department Overview: The Government and Community Relations Division (GovCo) helps bridge the gap between the work of NYCEDC and the needs and ideas of New Yorkers impacted by our projects. We advance EDC's agenda and ensure projects advance smoothly by cultivating external relationships, developing public engagement strategies, and building political and community support for EDC's projects. About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: Generous employer subsidized health insurance Medical, dental, and pharmacy plans Vision and hearing benefits Flexible spending accounts for healthcare and dependent care Short term and long-term disability coverage 100% employer covered life insurance and supplemental life insurance coverage Up to 25 vacation days Floating Holidays and Summer Fridays Parental leave - up to 20 paid weeks Retirement savings programs Company-paid 401(a) defined contribution plan 457(b) tax-advantaged retirement savings plan Tuition Reimbursement program Continuing education and professional development Public Service Loan Forgiveness (PSLF) eligible employer College savings plan Backup childcare Gym membership discounts A Calm.com membership for mindfulness and mental health support Employee discounts through Plum Benefits and much more Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Posted 1 week ago

Guest Relations Specialist-logo
Guest Relations Specialist
Jamul CasinoJamul, CA
Jamul Casino is San Diego's newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck - all opening in the early part of 2025. Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members' well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, and much more. It's no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego's Business Journal. The Guest Relations Specialist provides our guests' first point of contact and is responsible for creating an excellent first impression over the phone. The right candidate will have a pleasant phone voice, a friendly personality, and a passion for delivering exceptional service. As the Guest Relations Specialist, you will demonstrate and exemplify Jamul Casino's mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team). The following and other duties may be assigned as necessary: Answers all incoming calls and provides the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards. Takes room reservations accurately to be entered into property management system while using professional verbiage and etiquette. Maintains an inventory of available rooms, room assignments and accommodates guest preferences when possible. If preferences are not available, the Reservations Agent provides suitable solutions or alternatives. Blocks rooms as well as pre-blocks for special groups as needed. Maintain accurate logs of special requests and ensure these are accurately entered into the system. Tailor every interaction with guest needs and help to make room recommendation. Answers and directs all incoming calls using proper phone etiquette with a cheerful and pleasant voice; reviews and responds to voice mail in a timely manner. Answers guests' inquiries and prioritizes the guest's satisfaction. Assists Sweetwater Rewards players with troubleshooting to successfully establish online accounts. Maintains up-to-date knowledge of the Sweetwater Rewards program, promotions, events, hours of operations of venues, etc. so that guests will receive accurate and prompt information when requested. Effectively presents information to guests in a professional and articulate manner. Proficient in utilizing computer, phone system, and various programs for this position. Enters reservations for various special events, player functions and restaurant reservations. Communicates all guest concerns to department lead; ensures guest concerns are resolved in a prompt, courteous, efficient manner and with a sense of urgency. Takes messages for executive offices and various departments, and ensures messages are given to proper parties. Contact administrative team members by mobile phone as needed and conduct calls or radios the facilities department for service calls. Inputs comment card information for tracking and reporting purposes Must adhere to regulatory, department and company policies. Perform other job related and compatible duties as assigned and needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Minimum of 1-year experience in guest service/hospitality Hotel room sales experience preferred Able to promptly and accurately follow instructions given by Leadership Strong interpersonal skills Must possess a friendly and outgoing demeanor Bilingual in a foreign language preferred Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment Excellent telephone etiquette, verbal, and written communication skills required Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain Gaming License.

Posted 30+ days ago

Strategic Relations Analyst-logo
Strategic Relations Analyst
Salesforce.Com, Inc.Washington, DC
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Global Affairs Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Strategic Relations Analyst will play a critical role in supporting Salesforce's engagement with key stakeholders in the Washington, D.C. area, including government, policy organizations, and community partners. This position involves contributing to strategic initiatives, managing relationships, and providing analytical support to advance Salesforce's objectives in the region. The role will also involve supporting strategic initiatives, focusing on technology education and community engagement. Enjoy the flexibility of our hybrid work model, connecting in the D.C. office three days a week. This balance allows for both in-person collaboration and remote work flexibility. Responsibilities: Support the development and implementation of strategic plans for Salesforce's engagement in Washington, D.C. Maintain and cultivate relationships with key stakeholders, including government officials, policy experts, and community leaders. Assist in the coordination of events, meetings, and programs related to Salesforce's strategic initiatives, potentially including technology education showcases and community outreach activities. Provide analytical support, including data analysis, research, and reporting on relevant policy issues and stakeholder engagement activities. Contribute to the development of educational programming and curriculum that incorporates Salesforce themes and technology education, potentially drawing inspiration from the Davos Codes initiative. Support reporting and research projects and provide insights on key issues.. Collaborate with internal Salesforce teams and external partners to advance strategic goals. Required Qualifications: 3-5 years of experience in strategic relations, public affairs, policy analysis, or a related field. French language proficiency is strongly preferred. Strong communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. Experience in event management and program coordination. Analytical skills and experience in data analysis and reporting. Knowledge of technology education and AI implementation in educational settings is a plus. Ability to navigate complex stakeholder environments. Experience working in or with multi-stakeholder, government, or policy organizations Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. For Washington D.C based roles, the base salary hiring range for this position is $81,400 to $111,900.

Posted 30+ days ago

Grower Relations- Sugar Sampler-logo
Grower Relations- Sugar Sampler
Kendall JacksonWindsor, CA
POSITION SUMMARY: Collects grape berry and cluster samples from various vineyards for the purpose of measuring sugar (degrees brix) and delivers those samples to wine laboratories for analysis. Territories; Sonoma County (Russian River Area) This position is a seasonal position hired only during the Vineyard Harvest Season (generally between mid-July through the end of October or early November). ESSENTIAL FUNCTIONS/DUTIES: Collecting grape samples from a large variety of vineyards. Delivering samples to the local winery lab for analysis in a timely manner. Recording and reporting results of lab analyses to Field Supervisors/Grower Representatives. Monitoring and updating Grower Relations Representative of any issues observed in the vineyard (i.e. mildew, disease, pest or farming issues) JOB REQUIREMENTS: Previous sampling a plus as well as map reading abilities and local geographical knowledge. Must have own vehicle and clean DMV record. Good communication skills. Organizational skills. This position requires the ability to reach with hands and arms, sit, walk, climb, stoop and kneel, and be able to regularly lift and carry up to 50 pounds. Must be willing to work flexible hours and must be willing to work the entire harvest season. Must be able to pass a drug examination and show proof of eligibility to work in the United States.

Posted 30+ days ago

Payor Relations Coordinator-logo
Payor Relations Coordinator
Hospital for Special SurgeryNew York, NY
How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Compensation Range The base pay scale for this position is $58,000.00 - $88,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Reporting to the AVP Physician Contracting, Contract Operations and Enrollment, alongside the Senior Director of Contract Operations, the Payor Relations Coordinator plays a crucial role that demands a unique set of skills to ensure seamless interactions with Insurance Payors, PHO physician members, facility billing departments, and other HSS stakeholders (including Patient Financial Services, Central Billing Office, Medical Staff, external billing companies, etc.). RESPONSIBILITIES: Ensures compliance of managed care companies and payment rules within negotiated contracts. Collaborates closely within the Contract Operations team, external billers, Central Billing Office (PCBO), Patient Financial Services, to identify trends and opportunities in outstanding Accounts Receivables. Acts as the liaison for Contracting and Contract Operations issues between physician offices, business offices, and Insurance Payors. Manages trackers, agendas/meeting minutes, and follows up on open issues from identification to resolution. Coordinates the education of physician offices through updates from insurance carriers. Assists in the negotiation and maintenance of physician managed care contracts by capturing and managing pain points as identified through relationship management. Responsible for the assignment, dissemination, and administrative management of inquiries received through the PHO inbox. Assists with the implementation of departmental policies, protocols, and systems (i.e., Salesforce) to enhance workflow efficiency and effectiveness. Undertakes additional responsibilities as required to accomplish departmental goals. EXPERIENCE, COMPETENCIES, AND PERSONAL CHARACTERISTICS: Minimum 2 years of experience in any combination of managed care contract negotiations, resolving payment (claims) issues, or provider enrollment for/in a hospital or health insurance company. Major teaching/surgical hospital experience or health plan experience is highly desirable. Highly desirable experience in Revenue Cycle Management/Analysis. Strong project management skills with a preference for analytical experience. Technologically savvy, with an excellent understanding of processes and databases; proficient with Excel, Word, and PowerPoint. Epic Hospital Billing experience is required. Ability to influence and motivate others, coupled with the capacity to work collaboratively within a multi-stakeholder environment. Excellent oral and written communication skills. Demonstrates a high degree of decorum and professionalism when dealing with stakeholders. Proven ability to take initiative, problem-solve, and prioritize issues. Approaches issue resolution thoughtfully. EDUCATION: Bachelor's degree required. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Posted 2 days ago

Director, Investor Relations-logo
Director, Investor Relations
TempusBoca Raton, FL
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. What You'll Do: We are seeking an experienced Director of Investor Relations to support the Vice President of Investor Relations in leading our investor communication and engagement efforts. The Director of Investor Relations will be responsible for assisting in the development and execution of the company's investor relations strategy while overseeing key activities such as the earnings process, investor meetings, event participation, supporting relationships with current and prospective investors, ensuring transparent and consistent communication, and providing strategic insights to senior leadership. The ideal candidate is a seasoned professional with deep knowledge of capital markets, strong communication skills, and the ability to manage complex projects. Responsibilities: Support the Vice President of Investor Relations in developing and executing a comprehensive investor relations strategy aligned with Tempus's business objectives Serve as a key point of contact and maintain positive relationships with the investment community, sell-side analysts and other stakeholders Assist in the preparation of investor-facing documents, including earnings reports, investor presentations, and press releases Help coordinate quarterly earnings calls, investor days, and other key investor engagement events Collect and analyze data on stock ownership, market conditions, consensus estimates, investor perceptions, industry trends, and competitor activities to inform investor communications Required Qualifications: Bachelor's degree in Finance, Business, or a related field, Master's degree preferred 5+ years of experience in investor relations, corporate finance, or capital markets Proven track record of supporting and executing investor relations strategies and ability to interpret financial data and market trends. Strong understanding of financial reporting, SEC regulations, and disclosure requirements Excellent written and verbal communication skills with the ability to convey complex information clearly Proficiency in investor relations platforms (e.g., Bloomberg, FactSet), M365 Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail Demonstrated understanding of financial modeling and valuation concepts/techniques High level of professionalism, discretion, and interpersonal skills Preferred Qualifications: Experience working in a publicly traded company ideally within healthcare or technology Established relationships with the investment community, including buy-side and sell-side analysts Strategic mindset with the ability to interpret financial data and market trends California Pay Range: New York Pay Range - $190,000 - $250,000 USD California Pay Range - $190,000 - $250,000 USD Illinois Pay Range - $170,000 - $230,000 USD The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Associate State & Federal Government Relations Coordinator-logo
Associate State & Federal Government Relations Coordinator
Blue Cross and Blue Shield AssociationBaton Rouge, LA
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. Residency in or relocation to Louisiana is preferred for all positions. This position will be filled after the Regular Session of the Louisiana Legislature concludes June 12, 2025. POSITION PURPOSE This position is responsible for providing government relations services at both the state and federal level to all areas of the company (which includes Louisiana Health Service & Indemnity Company d/b/a Blue Cross and Blue Shield of Louisiana and Louisiana Blue, HMO Louisiana, Inc., Southern National Life Insurance Company, Inc., Vantage Health Plan, and Southern National Marketing Company, Inc.). NATURE AND SCOPE This role does not manage people This job reports to: Legal Departmental Leadership Necessary Contacts: In order to effectively fulfill this position the incumbent must be in contact with: Senior management, officers of the company, company subject matter experts, legislative bodies, professional associations, governmental entities, regulatory agencies, other lobbyists, and consultants. QUALIFICATIONS Education Bachelor's degree required. Work Experience 3 years of experience with legislative, regulatory, or other governmental entities and preferred additional experience dealing with insurance matters. Skills and Abilities Knowledge and understanding of laws and/or the legislative process is essential. Must have broad government relations knowledge, extending beyond the insurance, legislative and regulatory fields. Must have excellent organizational skills. Must be self-motivated and have the ability to motivate others. Must have the ability to work with others. Ability and willingness to take actions necessary to improve departmental performance is necessary. Must be willing to promote and support department and company projects and strategies. Licenses and Certifications Required to register as a lobbyist for both state legislative and state and local governments within 6 months of hire. Registered as a lobbyist ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Represents the company as a lobbyist before both the Louisiana Legislature and Louisiana's Congressional delegation in Washington, D.C. Oversees all of the company's lobbying and other governmental relations functions pertaining to these entities. Serves as a liaison between the company and the Louisiana legislature and Louisiana Congressional delegation. That role includes attendance, lobbying and oversight for the company at appropriate state legislative committee meetings, hearings, floor debates and other legislative functions. Often works with legislative and congressional staff and offices regarding constituent issues involving the company. Develops relationships and serves in similar role with appropriate state agencies such as the Louisiana Departments of Insurance and Health, the Office of Group Benefits, and the Governor's Office. Oversees appropriate internal and external lobbyists and staff. Coordinates and assists with administration of the company's state and federal Political Action Committees and makes recommendations for financial and other participation in fundraising events for legislators, other elected officials and Louisiana's congressional delegation. Represents the company on certain insurance and other industry groups such as the Louisiana Association of Health Plans, the Louisiana Association of Business and Industry, and other such groups. Circulates proposed legislation to appropriate internal subject matter experts to assist in proper evaluation in establishing the company's position on legislation. Has sufficient knowledge of laws, legislative procedure and legislative drafting to properly evaluate legislative instruments, formulate the company's position on those instruments, and possibly draft appropriate changes/amendments to those instruments. Post legislative session - drafts a legislative summary report detailing relevant enacted legislation and its impact on the company. Works with Compliance area and other impacted areas to assist in implementation of enacted legislation. Expected to develop relationships with both state legislative and congressional members and appropriate staffs. This includes meetings with appropriate individual state legislators as well as meetings in with the Louisiana Congressional delegation either locally or in Washington, D.C. Works with the national Blue Cross and Blue Shield Association on both state and federal issues. Develops and maintains relationships with other blue plan representatives, as needed. #LI_JH1 An Equal Opportunity Employer All BCBSLA EMPLOYEES please apply through Workday Careers. PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI) Additional Information Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance. In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

Posted 1 week ago

Provider Relations Specialist - Utilization Management Admin - Sharp Copley - Day Shift - Full Time-logo
Provider Relations Specialist - Utilization Management Admin - Sharp Copley - Day Shift - Full Time
Sharp HealthplanSan Diego, CA
Hours: Shift Start Time: 8:30 PM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum- Midpoint- Maximum): $31.700 - $39.620 - $47.540 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do The Provider Relations Specialist is responsible for the development and maintenance of positive working relationships with all partners, by collaborating on complex organizational initiatives across the integrated delivery system. Provides the connection and partnership between the subcontracted providers, subcontracted services and SRS Medical Group (SRSMG). Required Qualifications H.S. Diploma or Equivalent 4 Years experience in the health care field with particular emphasis on physician network, physician services, and physician recruitment. Driver's License- CA Department of Motor Vehicles- REQUIRED Preferred Qualifications Bachelor's Degree Business, marketing, or health care management. Other Qualification Requirements Utilizes reliable transportation and possesses adequate personal insurance coverage. Demonstrates clean driving record in accordance with requirements of the employer DMV pull notice program and Sharp HealthCare Driver Guidelines. Essential Functions Provider Relations Primary liaison between SRSMG and health plan provider network, promoting positive relationships between the medical group and the health plans. This includes but is not limited to working with Quality Department to follow up on quality issues with providers office. Researches and resolves incoming escalated provider inquiries within specified guidelines and educates providers on new protocols, policies, and procedures. Ensures provider contracting policies are adhered to as related to standard contract language. Routinely visits various locations to ensure that a good partnership is maintained and credentialing requirements and quality standards are being monitored effectively. Maintain an understanding of basic managed care concepts and principles including Managed Care, Medicare, Commercial HMO/PPO benefit programs. Communication Must be able to communicate effectively and efficiently both verbally and in writing with providers, peers, patients, and others about day-to-day issues and concerns. Communicate with all SRS departments to keep staff informed of provider and healthcare delivery organization changes. Credentialing Coordinating and ensuring the completion of necessary site visits, monitoring the quality of care being provided by the service/provider, and providing leadership with updates on any variances or trends that could impact service delivery. The role also involves compiling comprehensive summaries for the recredentialing of health care providers, ensuring all practitioners meet the required professional standard for continued affiliation with the medical group. Problem Solving Provides on-going service/problem solving assistance to providers or health plans as needed and ensures all providers are updated on newly revised policies and procedures. Provider Data Requirements Communicate and validate provider demographics to comply with the Health Plan's regulations and compliance with state insurance regulations. Knowledge, Skills, and Abilities Requires excellent interpersonal skills, including the ability to communicate clearly and professionally, both verbally and in writing; ability to negotiate, ability to be highly flexible in situations, ability to prioritize duties. Must be able to make decisions to resolve issues and solve problems with minimal direction. Must be creative, outgoing and able to get the job done while working in a department with limited support. Must have organizational and analytical abilities. This position requires a broad understanding of physician/hospital relations, physician service programs and (HMO, EPO and PPO) plans. Must demonstrate professional image. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Posted 30+ days ago

Avp, Employee Relations-logo
Avp, Employee Relations
CNA Financial Corp.Chicago, IL
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Job Summary Officer position responsible for direction and management for Employee Relations issues. Ensures effective implementation of strategic and operational objectives for Employee Relations, in accordance with the company's approach to risk and efforts to minimize the costs of legal exposures that may arise. As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of 2 positions: Employee Relations Consulting Director or AVP, Employee Relations. Typically, 7-15+ years of related experience. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Implements strategic objectives with significant impact on the short-term success of Employee Relations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcome. Provides direction and support for complex employee relations issues and communicates with CNA employees, leadership, legal, human resource business partners and external employee representatives as needed. Works to achieve solutions with best possible business results, gains consensus as necessary and moves issues to resolution. Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, documenting the investigation, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals. Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level employee performance and conduct matters. Provides consultation and advice on complex leaves of absence and reasonable accommodation matters. Operates as a center of excellence for leaves and accommodations matters. Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Drafts leadership level separation agreements and negotiates packages. Stays current on evolving federal, state and local employment laws. Periodically reviews and updates company policies and employment agreements to ensure compliance with applicable laws. Leads special projects involving employee relations, leaves of absence and HR compliance matters. May perform additional duties as assigned. Reporting Relationship Typically VP and above Skills, Knowledge & Abilities Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations best practices. Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership. Strong analytical, fact-finding and evidence gathering skills. Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably. Strong time leadership and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization. Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles. Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership. Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions. Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software. Education & Experience Bachelor's degree with Master's preferred in related field or equivalent. J.D. degree required. Typically a minimum of ten years of related in-house, employee relations and/or legal experience. #LI-MR1 #LI-HYBRID In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

Posted 1 week ago

Guest Relations Representative-logo
Guest Relations Representative
Sentara HealthcareWoodbridge, VA
City/State Woodbridge, VA Work Shift Multiple shifts available Overview: Sentara Northern Virginia Medical Center currently is hiring Guest Relations Representatives Variety of Schedules Available: Rotating Weekends, Mon, Thurs - day, evening, and night shifts available Every Weekend 10am-6pm M - F 3p-830p PRN The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Education High School Diploma or Equivalent (Required) Certification/Licensure No specific certification or licensure requirements Experience Customer Service- 1 year Talroo- Allied Health, customer service, communication, reception . Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Northern Virginia Medical Center located in Woodbridge, VA is a 183-bed not-for-profit hospital. We combine the resources of a major health system with the compassionate, personalized care of a community hospital. We offer quiet, private rooms and quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a comprehensive electronic medical record system. In addition to our hospital, Sentara Health is enhancing access to healthcare services in Northern Virginia with outpatient and imaging centers in Lake Ridge, Lorton, Springfield and Alexandria, Va. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 2 days ago

Capital Markets Investor Relations Lead-logo
Capital Markets Investor Relations Lead
SofiNew York City, NY
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Senior Manager/Director to join our Capital Markets team. In this role, you will draw on your extensive capital markets expertise, ideally honed in investment banking or related field, to cultivate and manage relationships with institutional investors. A key emphasis will be placed on leveraging your existing network to engage with capital markets participants across private and public markets. Your ability to build on established connections and deepen relationships will be critical in expanding the company's presence within the investor community. The role will center on building a diverse and robust investor pipeline for broadly syndicated ABS transactions, private placements, structured finance products, and other debt instruments. To succeed, you must have proven experience working on private and broadly syndicated ABS transactions, demonstrating a deep understanding of market dynamics and investor preferences. You will collaborate closely with internal teams to craft strategies that align with investor demand and evolving market trends while fostering long-lasting partnerships that drive the company's capital markets objectives. This is a unique opportunity for a highly connected and experienced professional to play a key role in shaping and expanding the company's investor network. What you'll do: Cultivate and strengthen long-term relationships with both new and existing institutional investors, contributing to sustainable growth and funding opportunities. Lead ongoing investor activities, ensuring regular communication and updates with institutional investors, including conference attendance, virtual and physical roadshows, sales force presentations, one one-on-one meetings, and presentation preparation. Create pitch books and due diligence presentations to communicate the SoFi story, build brand confidence, and educate external stakeholders on key business drivers. Research and provide market color for potential loan sale opportunities. Stay informed on product initiatives and strategic growth opportunities, aligning SoFi's offerings with market appetite and investor interests. Collaborate with credit and risk teams to gain a deep understanding of key performance indicators and product performance trends and forecasts. Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing, and finance. Other ad hoc support as needed requested relating to whole loan sales, asset-backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company. What you'll need: 12+ years of relevant experience desired, primarily in capital markets and ABS execution BS/BA in business, finance, accounting, economics, or a similar technical field Excellent work ethic and willingness to contribute broadly to achieve team and company objectives Strong verbal and written communication as well as technical and organizational skills Strong analytical skills with attention to detail Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms High level of proficiency with Microsoft Office and Google suites (particularly in Excel, PowerPoint, Sheets) Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc. Previous experience with asset-backed securitization data sets a plus: Bloomberg, Intex, DV01, etc. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $154,800.00 - $236,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Veterinary Relations Manager-logo
Veterinary Relations Manager
Thrive Pet HealthcareTorrance, CA
ACCESS Specialty Animal Hospital is seeking a Veterinary Relations Manager to join our team! The Veterinary Relations Manager [VRM] serves as a liaison between the practice and referring veterinarians within the market and surrounding areas. This role will support 3 ACCESS locations including San Fernando Valley, Los Angeles, and South Bay. The VRM will be a key strategic, operations, and communications representative to support the growth of referral practices and our specialty service lines. The VRM will possess and utilize a keen knowledge of local opportunities and challenges and be able to strategically navigate referral veterinarian and team relationships. This role manages the referral and reputation continuum for all specialty departments of the hospital. In addition, they are responsible for multi-modal local marketing for the entire practice including other assigned service lines, hospitals, or strategic focus areas. The VRM collaborates with other employees in the practice and ensures efficient processes as they pertain to referrals. Responsibilities: Leading with Your Head Understanding business, solving problems, and making decisions through inclusive contributions of others Help Develop a 'Professional Promise' that will guide all referral veterinarian and client decisions. Develop a call routing schedule for the purpose of engaging our top referring practices and veterinarians, and prospecting our next generation of top tier referring practices. Work alongside hospital leadership and specialists to schedule routine ride-along visits with Thrive Specialists to referring hospitals to facilitate referral growth. Plan and execute referring hospital visits 4 days per week, with a goal of approximately 30 practice visits per week. Utilize PMS and/or CRM software to document and track weekly interaction with referring vets, including call notes and reach/frequency targets for each referring veterinarian practice. Meet new business volume goals/targets in year over year referral business growth. Act as administrator for the rVetLink and/or records sharing system for each practice. Actively monitor specialty doctor schedules to improve appointment fill rates through coordination with practice staff. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Report case volumes, outreach calls, referral tracking, referral revenue and procedure counts to practice leadership monthly. Ensure that referral hospital complaints are shared directly with hospital leadership to address immediately. Plan and organize CE events to be hosted in different venues, including hotel meeting space, restaurant meeting space, customer sites, and Thrive Specialty practice. Work with our Medical team to secure RACE or state board CE credit for medical education events Plan and organize attendance in community events, local VMA meetings, and newsletters. Complete all assigned tasks in a timely manner. Leading with Your Heart Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively Demonstrate excellent customer service and EQ when speaking to clients, veterinarians, and all members of the referring practice team. Assure Practice and Thrive brand/message is meeting strategic objectives outlined in the Thrive Plan, including ongoing communication to all staff with highlights of visits. Leading With Your Hands The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results. Work closely with the CSR department, schedulers, specialty coordinators, Specialist DVM's and technicians, keeping an open dialogue and direct communication. Works with all practice departments collaboratively to acquire extensive knowledge of clinical services and articulate in an engaging manner to represent practice and thrive. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Key Qualifications: Has an extensive knowledge of the hospital, doctors, processes, and policies. Upholds Thrive core values and standards. Must always maintain a clean and professional appearance. This position requires 80% field facing travel and the ability to keep a flexible schedule, potential to work overtime, work weekends and/or travel. Must have reliable transportation. Able to accept and manage critical feedback. Capable of leading, managing, influencing, and coaching staff at all levels regarding marketing best practices and marketing initiatives and support. Excellent interpersonal communication skills. Excellent time management and self-management skills Holds and practices a "do the right thing" mentality. Sales experience is preferred. 3+ years in Veterinary industry experience preferred. 5+ years in Marketing experience preferred. Job Salary:$68k per year Benefits: Competitive pay Medical/Dental/Vision offerings 401K with employer match Career growth & advancement with a growing company ecosystem Employer paid life insurance Employer paid 8 weeks of parental leave Employer paid purr-rental leave (adoption of pet) Employer paid assistance programs to aid in mental wellbeing A drama free working culture And so much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Posted 30+ days ago

Patient Service Representative, Patient Family Relations-logo
Patient Service Representative, Patient Family Relations
Brigham and Women's HospitalBoston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate, supportive manner. The Patient Service Representative is an integral part of the Center for Patients as they greet and assist patients and families with their needs. Qualifications High school diploma or GED required. Excellent customer service skills for patients, families, and staff. Excellent telephone and person-to-person skills and ability to provide immediate assistance to a wide range of customers with varying needs and concerns. Excellent interpersonal and coping skills with individuals in crisis. Excellent teamwork and collaboration skills. Database development and management skills. Experience in managing multiple tasks and functions at the same time. Additional Job Details (if applicable) Participates in the department. Responsible for centralized telephone coverage of the Patient/Family Relations Department and the Bretholtz Center for Patients and Families, primarily calls for patient/family service needs and concerns, or complaints. Triages calls to the appropriate Department and Center staff. Ensures Patient/Family Representatives are immediately contacted for urgent patient/family needs. Greets patients who visit the Bretholtz Center and directs them to the appropriate resources within the Center or the institution. Assists patients and families with concierge services, including hotel accommodations, parking information, use of business center services, etc. As needed, provide coverage for Health Education Library and Family Liaison Services. Assists patients, families, staff representatives, and other departments in the appropriate coordination of requested hospital support services and activities. Interacts with other hospital services (interpreters, chaplaincy, etc.) daily. Assists with the management of the department's database. Enters and updates data regarding incoming cases and assigns cases to the appropriate Patient Representative as necessary. Responsible for daily coordination of office administrative and personnel support activities (i.e., supply ordering, check requests, filing, computer/telephone repairs, etc.). Assists with the management of lost belongings and coordinates the return of found items. Assists with management of patient/family compliments, to include sending commendation letters to staff and acknowledgement letters to patients. Shares responsibility for the coverage of all Center telephones and support functions during operational hours. (i.e., coverage of breaks, lunch, vacation, etc.). Log types of calls/service requests to determine Center utilization and required services. Maintains department service standards, with particular attention to personal and behavioral standards, staff teamwork, and patient-staff interactions guidelines. Provides notarial acts/services for patients and families upon request. All other duties as assigned. Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

Physician Relations Territory Manager-logo
Physician Relations Territory Manager
The University Of Kansas HospitalShawnee Mission, KS
Position Title Physician Relations Territory Manager Broadmoor Campus Position Summary / Career Interest: The Physician Relations Territory Manager leads the health system strategy and relationships with external referring physicians and is accountable for financial and referral volume to the hospital and key service lines. The Physician Relations Territory Manager is also responsible for promoting specialty medical services of our academic medical center to the surrounding physician community and region. Responsibilities and Essential Job Functions Interpret current physician referral patterns utilizing existing reporting tools, dashboards and market intelligence to determine priority areas for growing referrals to the hospital. Executes routine analysis of competitive landscape and changes in area healthcare services to strategically position hospital services to referring physicians. Provides insight to key executives related to emerging business opportunities. Works to pull through and support new hospital initiatives and partnership opportunities when needed. Ability to communicate to stakeholders regional healthcare services' volume, utilization, market data and physician referral patterns Strategically identifies and leads initiatives to build volume and favorable provider perceptions among internal and external referral sources. Differentiate TUKHS from other area hospital systems as a tertiary referral center by providing education on sub-specialty services only available at an academic medical center. Develops mutually beneficial relationships through face-to-face visits with physicians, schedulers, practice managers and medical staff from referring physician offices and community hospitals. The liaison will ensure understanding of hospital services and work to uncover and minimize referral obstacles. Coordinate meetings between internal physicians and external physician groups to improve communications, build relationships and grow referrals to new or existing physicians and/or resolve customer service issues. Allocates all available resources to accomplish organizational goals and increase referrals into the hospital. Works collaboratively with service line leaders, department chairs, site managers, and business strategic development to provide community intelligence, practice threats and opportunities to further the growth strategy of the hospital. Effectively utilize communication skills when in front of the customer, adjusting language and style to meet the needs of the hospital. Serves as a resource to area educational organizations by providing physician speakers for continuing education conferences and events. Coaches' providers on effective communication and presentation skills for speaking engagements and peer to peer opportunities. Provides monthly reports on the status of referring physicians and reports about competitive intelligence, events, call center and transfer center volumes. Assists in the training and maintenance of referring physician web portal (EpicCare Link). Promote the portal as an effective communication tool regarding patients they have referred. Serves as a primary point of contact between referring physicians and TUKHS to ensure appropriate communication and follow up about referred patients. Communicate in a manner that supports the health systems vision, mission and values. Maintains current referring physician database. Manages expenses and budget, resources and time as it relates to territory needs. Identify conference objectives and goals, needed resources and executes plan for the event. Develops and maintains relationships with executive directors of associations and organizations to ensure our physicians are well represented on the conference agenda. Build and maintain strong collaborative relationships with medical staff and internal staff and management. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelors Degree in Marketing, Nursing or a related field of study from an accredited College or University. 3 or more years of professional experience in healthcare working with healthcare providers or relevant sales and marketing experience. OR 3 or more years of clinical nursing experience. Preferred Education and Experience 5 or more years of experience in Medical and/or Pharmaceutical/Device Sales. Required Licensure and Certification Excellent Driving Record. Preferred Licensure and Certification Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Knowledge Requirements Excellent computer, written and verbal communication skills. Proficient in MS Office, including Excel and Outlook. Comfortable working with new technologies as they emerge. Ability to interact effectively with diverse provider groups. Strong communication, interpersonal, collaborative and analytical skills with a customer focus. Must be able to foster and maintain sound working relationships. Disciplined in goal setting, prospecting, networking, and territory and time management. Skilled in account management, needs assessment and handling objections. Knowledge of key industry business drivers and emerging medical trends and the ability to leverage that knowledge to inform hospital strategy. Ability to demonstrate mastery and agility in meeting changing market conditions. Ability to continuous learn and self-improvement and aggressively undertakes activities to enrich intellect build new skills and hone existing skills. Ability to work in a fast-paced, patient centered environment. Time Type: Full time Job Requisition ID: R-42806 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

Vice President, Government And Community Relations-logo
Vice President, Government And Community Relations
NYCEDCNew York, NY
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Position Overview: The Government and Community Relations team (GovCo) bridges the gap between the work of NYCEDC and the needs and ideas of New Yorkers impacted by our projects. We advance EDC's agenda and ensure projects advance smoothly by cultivating external relationships, developing public engagement strategies, and building political and community support for EDC's projects. As a Vice President on our dynamic team, you will be responsible for overseeing public engagement for all EDC projects in Queens, Bronx, and Upper Manhattan. The Vice President also oversees stakeholder engagement for the Innovation Industries team including priority projects across Life Science, Technology, and the Green Economy. In addition, the Vice President directly manages three GovCo team members. Essential Duties & Responsibilities: Public Engagement Report to the Senior Vice President of Government of Community Relations and work with the GovCo team and the External Affairs division to develop and implement comprehensive engagement plans. Oversee the creation of public, elected official and stakeholder engagement strategies to inform and engage communities and stakeholders about NYCEDC Innovation Industries across the City, and projects within Queens, Bronx and Upper Manhattan, and other areas and initiatives as assigned. Identify new opportunities for the GovCo team to engage with elected officials, community-based organizations, advocates, and other city agencies. Strategic Communication Oversee the creation and delivery of PowerPoint presentations, memos or strategic plans for key stakeholders (e.g. EDC senior staff, City Hall, elected officials, community boards, community-based organizations and other external partners). Assist GovCo team members and NYCEDC project managers in developing presentations to elected officials, community boards, and other stakeholders regarding progress and status of NYCEDC projects. Build relationships with key stakeholders across the organization and other city agencies to support the team's objectives and outcomes. Work with executives at EDC and City Hall to present recommendations and provide strategic guidance. Communicate in a way that is sensitive to different audiences and present information and recommendations in a clear, concise manner. Brief the NYCEDC President, President's Office, NYCEDC leadership, and City Hall staff on various initiatives and projects within the portfolio. Management and Leadership Manage and coach assigned employees; ensure employees are oriented to their position and provided with appropriate training, development, and continuing education on an ongoing basis. Help create a culture within the group that supports professional development and career growth. Help promote a collaborative, high performing organizational culture that fosters passion for the mission, program excellence, teamwork, and a shared purpose. Qualifications: Bachelor's Degree or equivalent in a related field such as communications, journalism, political science, public policy, or marketing. At least 7 years of experience working with elected officials, public agencies, campaigns and/or community-based organizations. Experience with New York City land use and public approval processes is preferred. Experience managing and coaching staff. Demonstrated written, and verbal communication skills. Ability to anticipate problems and devise creative solutions. Strategic and analytical thinker, capable of forging consensus around complex projects between wide arrays of stakeholders. Highly organized individual with attention to detail, capable of prioritizing competing interests and managing multiple projects in a fast-paced, constantly evolving environment. Experience advancing and staffing a principal preferred, ideally a government or elected official. Ability to travel within the five boroughs of New York City and attend evening meetings. New York City residence is required within 180 days of hire. Salary Range $125,000-$130,000 USD About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: Generous employer subsidized health insurance Medical, dental, and pharmacy plans Vision and hearing benefits Flexible spending accounts for healthcare and dependent care Short term and long-term disability coverage 100% employer covered life insurance and supplemental life insurance coverage Up to 25 vacation days Floating Holidays and Summer Fridays Parental leave - up to 20 paid weeks Retirement savings programs Company-paid 401(a) defined contribution plan 457(b) tax-advantaged retirement savings plan Tuition Reimbursement program Continuing education and professional development Public Service Loan Forgiveness (PSLF) eligible employer College savings plan Backup childcare Gym membership discounts A Calm.com membership for mindfulness and mental health support Employee discounts through Plum Benefits and much more Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Posted 1 week ago

CareBridge logo
Network Relations Consult (West Coast Florida)
CareBridgeNaples, FL
Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Network Relations Consultant

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position must travel to the following territories: Naples, Sarasota, Port Charlotte & Fort Myers.

Schedule: This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs.

The Network Relations Consultant is responsible for develops and maintains positive provider relationships with provider community by regular on-site visits, communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues. Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction, researches and resolves complex provider issues and appeals for prompt resolution.

How you will make an impact

Primary duties include, but are not limited to:

  • Coordinating non-negotiated contracts for new and existing providers as needed.
  • Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices.
  • May participation in Joint Operation Committees (JOC) of larger provider groups.
  • Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
  • Conducts seminars to support the understanding of managed care policies and procedures.
  • Identifies network access and deficiencies and develops recruitment and contracting strategies.
  • Coordinates and conducts provider training including developing and distributing provider relations materials.
  • Responsible for providing quality, accessible and comprehensive service to the company's provider community.
  • Provide assistance regarding education, contract questions and non-routine claim issues.
  • Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
  • Coordinates prompt claims resolution through direct contact with providers, claims, pricing and medical management department.
  • Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery.
  • Tracks and conduct provider refresher training.
  • Researches issues that may impact future provider negotiations or jeopardize network retention.

Minimum Requirement:

  • Requires a Bachelor's degree and a minimum of 3 years of customer service experience including 2 years experience as a Network Management Rep; or any combination of education and experience, which would provide an equivalent background.
  • Travels to worksite and other locations as necessary.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.