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Senior Developer Relations Engineer - Content-logo
Senior Developer Relations Engineer - Content
StytchSan Francisco, CA
What We're Looking For Stytch is the most powerful identity platform built for developers-bringing together authentication, authorization, and fraud prevention into purpose-built APIs. With one integration engineering teams can make their product enterprise-ready, AI agent-ready, and threat resistant. We're hiring a Senior Developer Relations Engineer to drive the creation of developer-first content at scale across written, video, and social channels. We're looking for a senior IC who thrives on execution-someone who can ship high-quality technical content daily, amplify our developer brand, and become a recognizable expert across the developer ecosystem. This is a hybrid, full-time position based in the SF Bay Area. We aren't looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (3 days per week in-office). What Excites You Teaching through content- Translating complex infrastructure and security topics into clear, actionable learning for developers. You'll create developer-facing content such as blog posts, code samples, documentation, example apps, videos, etc (this is not meant to be a prescriptive list, we'd love to experiment with new types of content that will help drive developer engagement!). Creating at high velocity- Using AI tools to accelerate your workflow, publish multiple articles per week, and spin up tutorials based on real-time feedback. Owning the full content lifecycle- Driving content from idea to launch to ongoing iteration, guided by data and developer input. Exploring new channels- Experimenting with emerging formats and platforms like Reddit, Discord, LinkedIn, or wherever developers gather. Working cross-functionally- Collaborating with engineers, PMs, and marketers to shape content that supports product and go-to-market goals. What Excites Us Proven content experience- 5+ years in developer relations, developer education, developer advocacy, technical content, or engineering, with a track record of high-output, high-quality work. Full-stack fluency- Comfortable working with React, TypeScript, Go, Node, or similar stacks. Deep developer empathy- Skilled at making identity and security approachable and engaging. Bias toward action- You ship daily, not monthly, and iterate fast. Strategic use of AI and SEO - Leveraging tools and insights to scale discoverability and performance. What Success Looks Like Consistent output- You publish multiple high-quality articles each week, aligned with strategic initiatives. Discoverability impact- Your content improves Stytch's visibility in developer communities and is cited across search and LLM results. Platform growth- You grow Stytch's presence on emerging developer platforms like Discord, Reddit, and TikTok. Cross-functional leverage- Your work helps launch new features and supports broader Product and Marketing efforts. Fast iteration- You analyze performance metrics and feedback quickly, using them to refine narrative, format, and technical depth. Expected base salary $160,000-$220,000. The anticipated base salary range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications. We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need). We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you! Learn more about our team and culture here! Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States. #li-hybrid

Posted 2 weeks ago

Community Relations Representative II-logo
Community Relations Representative II
CareBridgeWinston Salem, NC
Community Relations Representative II Location: Western region of North Carolina. This position will work in the field in this area, covering Buncombe, Burke, Haywood, and Rutherford counties. Some Saturdays required. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. How you will make an impact: Leads and manages strategies within a specific territory or business initiative. Acts as liaison with community advocacy groups that impacts target population. Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community. Assists members and potential members with benefit and/or enrollments inquiries. Identifies cultural issues regarding current and potential members and communicate issues to management. Tracks all marketing and sales activities and maintains sales database. Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences. Minimum Requirements: Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: AD or BA/BS preferred. Experience/familiarity with community and faith based organizations that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred. Experience with PowerPoint, Excel, and Word strongly preferred. Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Veterinary Relations Manager-logo
Veterinary Relations Manager
Thrive Pet HealthcareMiami, FL
Veterinary Relations Manager- Thrive Miami Job Summary: The Veterinary Relations Manager [VRM] serves as a liaison between the practice and referring veterinarians within the market and surrounding areas. The VRM will be a key strategic, operations, and communications representative to support the growth of referral practices and our specialty service lines. The VRM will possess and utilize a keen knowledge of local opportunities and challenges and be able to strategically navigate referral veterinarian and team relationships. This role manages the referral and reputation continuum for all specialty departments of the hospital. In addition, they are responsible for multi-modal local marketing for the entire practice including other assigned service lines, hospitals, or strategic focus areas. The VRM collaborates with other employees in the practice and ensures efficient processes as they pertain to referrals. Reports to: All VRMs report to the assigned Practice Manager or Hospital Administrator. In some markets this position reports to the Regional Director of Operations. They have a dotted line to the Senior Regional Marketing Manager (Specialty). Responsibilities: Leading with Your Head Understanding business, solving problems, and making decisions through inclusive contributions of others Help Develop a 'Professional Promise' that will guide all referral veterinarian and client decisions. Develop a call routing schedule for the purpose of engaging our top referring practices and veterinarians, and prospecting our next generation of top tier referring practices. Work alongside hospital leadership and specialists to schedule routine ride-along visits with Thrive Specialists to referring hospitals to facilitate referral growth. Plan and execute referring hospital visits 4 days per week, with a goal of approximately 30 practice visits per week. Utilize PMS and/or CRM software to document and track weekly interaction with referring vets, including call notes and reach/frequency targets for each referring veterinarian practice. Meet new business volume goals/targets in year over year referral business growth. Act as administrator for the rVetLink and/or records sharing system for each practice. Actively monitor specialty doctor schedules to improve appointment fill rates through coordination with practice staff. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Report case volumes, outreach calls, referral tracking, referral revenue and procedure counts to practice leadership monthly. Ensure that referral hospital complaints are shared directly with hospital leadership to address immediately. Plan and organize CE events to be hosted in different venues, including hotel meeting space, restaurant meeting space, customer sites, and Thrive Specialty practice. Work with our Medical team to secure RACE or state board CE credit for medical education events Plan and organize attendance in community events, local VMA meetings, and newsletters. Complete all assigned tasks in a timely manner. Leading with Your Heart Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively Demonstrate excellent customer service and EQ when speaking to clients, veterinarians, and all members of the referring practice team. Assure Practice and Thrive brand/message is meeting strategic objectives outlined in the Thrive Plan, including ongoing communication to all staff with highlights of visits. Leading With Your Hands The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results. Work closely with the CSR department, schedulers, specialty coordinators, Specialist DVM's and technicians, keeping an open dialogue and direct communication. Works with all practice departments collaboratively to acquire extensive knowledge of clinical services and articulate in an engaging manner to represent practice and thrive. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Key Qualifications:- Has an extensive knowledge of the hospital, doctors, processes, and policies. Upholds Thrive core values and standards. Must always maintain a clean and professional appearance. This position requires 80% field facing travel and the ability to keep a flexible schedule, potential to work overtime, work weekends and/or travel. Must have reliable transportation. Able to accept and manage critical feedback. Capable of leading, managing, influencing, and coaching staff at all levels regarding marketing best practices and marketing initiatives and support. Excellent interpersonal communication skills. Excellent time management and self-management skills Holds and practices a "do the right thing" mentality. Sales experience is preferred. 3+ years in Veterinary industry experience preferred. 5+ years in Marketing experience preferred

Posted 30+ days ago

Senior Client Relations Account Manager-logo
Senior Client Relations Account Manager
Fidelity National Information ServicesWalbrook, MD
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10% At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS? About the role: As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with FIS clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery Responsibilities: Client Management: Regularly schedule and conduct meetings with clients to discuss their needs, challenges, and opportunities. Establish and maintain an escalation procedure to address and resolve any issues promptly. Client Success Plans (CSPs): Develop and maintain detailed Client Success Plans for each client, outlining their goals, success metrics, and action items. Collaborate with clients to define success and elevate planning conversations to drive real business solutions. Strategic Planning: Develop and implement strategies to drive client success and service excellence. Collaborate with internal stakeholders to align client management strategies with overall business objectives. Operational Efficiency: Drive client-specific root cause and remediation for clients with the service delivery manager. Support and drive self-service channel adoptions. Partnerships and Process Improvements: Engage partners for process improvements and warm handoffs, ensuring smooth transitions and collaboration with projects, implementations, and sales opportunities. Re-socialize/emphasize standard escalation management and leverage partnerships to address client needs. Proactive Client Care: Ensure proactive and timely routing for new products/services, accurate first invoices, and proactive care for product migrations. Provide regular updates and support to clients during product migrations and other significant changes. Risk Management: Identify and mitigate risks related to client engagement and service delivery. Handle escalations and resolve client issues in a timely and effective manner. Success Criteria: Client Retention & Revenue Expansion: Achieve high renewal rates and net new ACV (Annual Contract Value). Complete action plans and convert opportunities to leads. Client Growth and Product Usage: Drive product revenue growth and achieve CSP goals. Improve NPS (Net Promoter Score) and complete client health scores. Operational Consistency: Revise and review CSPs regularly. Ensure operational consistency and efficiency. Colleague Career Development: Complete development plans and improve colleague job satisfaction. Reduce colleague attrition rates Qualifications: 5-7 years of experience in Client Success, Client Service/Support, or similar roles What you will need: Extensive relevant existing relationships and exceptional client relationship-building skills. Growth mindset with the ability to collaborate across functions to drive optimal client results and product expansion. "White glove" service experience. C-suite executive-ready written and verbal communication. Distinctive ability to identify and predict clients' business needs. Comfortable with analytics and dashboards. Deep experience in a specific client segment and extensive knowledge of that segment's strategic challenges, opportunities, and competitive environment. Exemplary understanding of the primary products and services most relevant to their client segment, and significant knowledge of financial and payments technology, including systems, applications, and banking practices. What we offer you: At FIS, we are as committed to growing our employees' careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Posted 30+ days ago

Join Our External Relations Talent Community!-logo
Join Our External Relations Talent Community!
Khan AcademyMountain View, CA
ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. OUR TEAM Our External Relations team includes District Success, Philanthropy, Processional Learning, Strategic Partnerships, and Marketing. If you'd like to express interest in opportunities on any of these teams, don't hesitate to submit your resume to join our talent community. We will happily reach out should an opportunity open up that we think might be a match!

Posted 30+ days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeColumbus, OH
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Sumitomo Electric Group Careers - Customer Relations Specialist II-logo
Sumitomo Electric Group Careers - Customer Relations Specialist II
Sumitomo Electric GroupEl Paso, TX
Description Position at Sumitomo Electric Wiring Systems, Inc. SEWS-El Paso Customer Service Center (Eastside). Although located at SEWS - El Paso Office, this is a Hybrid position, which combines both in office and off-site work. Associates are required to work at least two days in the office each week, but also have the flexibility to work off-site. Job Title Customer Relations Specialist II Plan, direct and coordinate the storage and distribution of automotive products for OEM, PIA Automotive accounts and ensure exact delivery, planning and excellent customer service. Job Duties and Responsibilities Plan, direct and coordinate the storage and distribution of automotive products for OEM, PIA Automotive Accounts. Resolve demand related problems both internally and externally Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages, promise dates, etc. Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty and satisfaction. Responds to and provides solutions for customer's complaints through the creation of 8D, STR or customer specific corrective action reports. Responsible for data integrity of reports being submitted and data being entered within the customer specific programs. Continuously train and develop the SEWS team with the knowledge and understanding of all customer procedural requirements in order to achieve 100% on-time delivery performance and customer satisfaction. Review, process and distribute customer orders, inventory reports by FIFO, QA requests, customer labels, SPCL's, DLC's, rework instructions and shipment schedules. Initiate and direct meetings to support the supply chain order to plan for future customer orders and/or eliminate current shortages and past due orders as well as eliminate obsolescence. Program management activities related to internal/external costs, production problems, delivery and performance ratings; MMOG activities and corrective action requests. Qualifications Education: Bachelor degree with concentration on Supply Chain Management or similar study preferred. Work Experience: 3 - 5 year minimum experience in production and/or material planning and warehouse operations. Skills/Certifications: English fluency required. Business Spanish reading, typing, and speaking proficiency required. Proficient Microsoft Applications (Excel, Access, power point, word) skills required. Strong mathematical skills required. Excellent oral and written communication skills required. Must be able to perform in a stressful environment. Sequential manufacturing / scheduling / international business / import experience preferred FORD system, FCA esupplierconnect portal experience preferred. Others: Knowledge of the effective manufacture and distribution of finished goods, primarily on automotive industry. About Sumitomo Electric Wiring Systems, Inc. Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo's continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation. To learn more about us, please visit www.sewsus.com. Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems About the Sumitomo Electric Group Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune Global 500 company. To learn more about Sumitomo Electric Group, please visit http://global-sei.com . Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric Interested Candidates Should Submit Cover Letter and Salary History When Applying. An Equal Opportunity Employer M/F/D/V Apply Apply Later

Posted 30+ days ago

Client Relations Manager-logo
Client Relations Manager
Aristotle International, Inc.Washington, MA
The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client's PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year

Posted 4 days ago

Avp, Employee Relations-logo
Avp, Employee Relations
CNA Financial Corp.Chicago, IL
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Job Summary Officer position responsible for direction and management for Employee Relations issues. Ensures effective implementation of strategic and operational objectives for Employee Relations, in accordance with the company's approach to risk and efforts to minimize the costs of legal exposures that may arise. As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of 2 positions: Employee Relations Consulting Director or AVP, Employee Relations. Typically, 7-15+ years of related experience. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Implements strategic objectives with significant impact on the short-term success of Employee Relations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcome. Provides direction and support for complex employee relations issues and communicates with CNA employees, leadership, legal, human resource business partners and external employee representatives as needed. Works to achieve solutions with best possible business results, gains consensus as necessary and moves issues to resolution. Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, documenting the investigation, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals. Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level employee performance and conduct matters. Provides consultation and advice on complex leaves of absence and reasonable accommodation matters. Operates as a center of excellence for leaves and accommodations matters. Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Drafts leadership level separation agreements and negotiates packages. Stays current on evolving federal, state and local employment laws. Periodically reviews and updates company policies and employment agreements to ensure compliance with applicable laws. Leads special projects involving employee relations, leaves of absence and HR compliance matters. May perform additional duties as assigned. Reporting Relationship Typically VP and above Skills, Knowledge & Abilities Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations best practices. Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership. Strong analytical, fact-finding and evidence gathering skills. Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably. Strong time leadership and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization. Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles. Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership. Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions. Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software. Education & Experience Bachelor's degree with Master's preferred in related field or equivalent. J.D. degree required. Typically a minimum of ten years of related in-house, employee relations and/or legal experience. #LI-MR1 #LI-HYBRID In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

Posted 1 week ago

Director, Government Relations-logo
Director, Government Relations
Thales GroupGreen Park, MO
Location: Reading, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Title: Director of Government Relations Location:Carlton Gardens, London / Green Park, Reading Would you like to be at the heart of setting and executing the UK governmental and political engagement strategy for Thales in the UK ? As the UK Director of Government Relations, you will be part of the Business Growth Leadership Team and working closely with Thales UK's CEO. This role operates across Whitehall, Westminster, the devolved assemblies and relevant public policy organisations to help inform and shape a political environment that is conducive to Thales' growth ambitions. It also has responsibility, in close cooperation and alignment with Director of Communications, for managing our brand recognition and corporate reputation with this key audience group. Specific responsibilities include, but are not limited to: Setting the strategic direction for all engagement with UK Government (Home Office, DSIT, HMT, MOD, Treasury, regional/national, Embassies etc.). Oversee and manage all Thales in the UK interaction with HMG (Ministerial and Officials), driven by GR campaigns, IMCs and Policy requirements. Be seen as the principal point of contact between HMG and Thales UK in policy matters at the most senior levels. Be the expert strategic political advisor to Thales UK CEO and leadership forum. Develop, plan and execute, with the GR/PR team and relevant TUK team members, targeted GR campaigns to achieve set outcomes and deliverables for Thales in the UK. Act as PoC for Crown Reps and sit on the PEM. The Government Relationships Team shall act as PoC, enabler and support for Group International Relations Team and for senior Group visits to the UK. Act as additional 'fire power' for Ministerial meetings, Select Committee appearances etc. Ensure engagement is planned with key political stakeholders across UK in support of Thales' requirements. Active political engagement in support of Thales brand positioning, policy advancement and growth opportunities. Maintaining strong relationships with, and acting as a of single point of contact for, relevant MPs, SPADs, Private Office officials and civil servants in order to facilitate engagement and policy input. Delivering intelligent and professional political, governmental and public policy insight, advice and stakeholder management programmes. Provide input to bi-lateral government discussions and implement policy initiatives & strategies related to segments and countries. As the main owner of the relationship with HMG Defense exports teams and departments, ensure that Thales UK is part of, by support or driving interests on, HMG supported or led international campaigns on defense exports. Key responsibilities: Developing and implementing the Thales GR strategy in the UK, aligned with the Thales' purpose, our business plans and growth ambitions. This includes: Providing leadership across the organisation on all Government relations strategies and issues, ensuring that there is alignment with UK, KAM and Domain business plans. Acting as an advocate for and the guardian of Thales' reputation with all political and governmental audiences. Working with the Director of Communications to ensure that external comms campaigns have maximum political impact and align with the strategic priorities of the business. Gain Government support for Thales campaigns, investment and bids as appropriate Support the delivery of major events and exhibitions through programmes of political engagement and representation. Prep of Thales CEO as required for political engagements and represent Thales UK at political engagements. Advise SAM/KAM including writing papers (proposals, notes…) and discussion guides (technical guides, program development) for spokespeople at external and internal meetings regarding public policy issues and stakes The delivery of timely monitoring and analysis of relevant legislative and political developments (including Debates, PQs, Departmental announcements etc.) and dissemination of information internally. Identifying upcoming Parliamentary and Departmental reports and enquiries for which a Thales input would be beneficial to the business. Then coordinating (and directly drafting) Thales submissions to these enquiries. Identifying MP Select Committee evidence sessions at which it would be beneficial for Thales to present. Coordinating and preparing senior Thales attendees at the committee sessions hearings. Representing Thales externally at identified Trade Association and stakeholder meetings and proactively identifying opportunities for joint working. Be an active and value adding member of the Business Growth Leadership Team as well as Sales & Account Leadership Team. Team leadership responsibilities for the Head of MoD Strategic Engagement & Exports and the Head of Public Affairs and their team in order to deliver full scope and responsibilities of Government Relations Department. Engagement with relevant colleagues across the Thales Group international and institutional affairs network to ensure coordinated messaging. About You: To be considered for this role, you must be able to demonstrate the following Minimum Valuable Experience (MVE): Demonstrably outstanding stakeholder management, collaboration and influencing skills at a senior level in a complex, multi-matrix business, advocacy organisation or agency. Strong recent experience in one or more public institutions, cabinet or central administration level, in the fields of International Relations, Defence, Civil, Critical National Infrastructure & Security sectors. Highly developed knowledge of UK Governmental operations and political processes. A highly proactive approach to identifying and maximising opportunities for political or communications influence. Knowledge, experience of and interest in the Knowledge and experience of the process of reputation management and influencing political and stakeholder perception. Excellent written and verbal communication skills, with the ability to tailor messages for various audiences and channels. Experience managing multiple high-profile projects simultaneously and effective delivery of communications in times of pressure of crisis. This role is open to individuals who currently hold or are able to attain at least an SC level of security clearance. #LI-VJ1 In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Posted 30+ days ago

Director of Business Development and Client Relations-logo
Director of Business Development and Client Relations
Marcus & MillichapFort Lauderdale, FL
Mission Capital Advisors ("Mission Capital"), a subsidiary of Marcus & Millichap Capital Corporation ("MMCC"), is a leading Third-party Due Diligence provider and Loan Sale Advisor. Mission Capital is seeking Director and Vice President level candidates to join our client relationship team. The candidate will work with the senior members of the Due Diligence and Loan Sale Advisory teams. The candidate will have broad knowledge of the bank and non-bank lending market and familiarity with all single-family mortgage debt originators and capital market participants. Product knowledge should include new originations, performing, re-performing, sub-performing and distressed asset classes. The candidate should possess relationships with debt capital markets participants, including mortgage loan originators, community, regional, money center and international banks, investment banks, specialty finance companies, and funds. KEY RESPONSIBILITIES: Build and maintain strong collaborative relationships with clients and key decision-makers at loan originators requiring third-party review diligence for securitization or buy/sell projects. Identify and engage with active participants in the capital markets loan purchase and sale environment. Proactively research and connect with loan originators, banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers, and other market players to source due diligence projects and loan trading support opportunities. Drive both new business development efforts as well as maintaining client relationships with existing clients. Represent the organization at industry conferences and events, scheduling and attending meetings with both existing and prospective clients. Develop and share innovative ideas and strategic insights to enhance client engagement and promote leadership in the field. Maintain comprehensive tracking and reporting of business development initiatives to ensure transparency and alignment with organizational goals. Expand market and sales opportunities by collaborating with the Mission Capital Advisors Loan Sale Advisory Team to align loan sales and due diligence opportunities and provide support in executing loan sale transactions. KEY ATTRIBUTES: Possess extensive relationships with, and in-depth knowledge of, a wide range of loan origination companies. Investment banking and/or origination secondary marketing trading experience. Mortgage, real estate or structured products experience at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund) or Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution or Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus). Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus. Strong business writing skills. Attention to detail. Ability to work as part of a team. Strong drive and desire to take on responsibility. Likes and prioritizes work with a genuine interest in debt capital markets / real estate. Mission Capital Advisors (MCA) is a leading national loan sale advisory, due diligence and capital markets firm providing an integrated platform of secondary market loan portfolio brokerage, valuation, transaction management and data/document curative services for the commercial and residential loan markets. Mission Capital Advisors was acquired in 2020 by Marcus & Millichap (NYSE:MMI), a commercial real estate and finance services firm with 2,000 investment sales and capital markets professionals located in more than 80 offices across the U.S. and Canada. With a market cap of nearly $ 1.8B and $40B to $50B of closed transactions annually, Marcus & Millichap adds deep capital markets expertise, investment sales, market intelligence, and extensive research to MCA’s resources. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Capital Markets Investor Relations Lead-logo
Capital Markets Investor Relations Lead
SofiNew York City, NY
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Senior Manager/Director to join our Capital Markets team. In this role, you will draw on your extensive capital markets expertise, ideally honed in investment banking or related field, to cultivate and manage relationships with institutional investors. A key emphasis will be placed on leveraging your existing network to engage with capital markets participants across private and public markets. Your ability to build on established connections and deepen relationships will be critical in expanding the company's presence within the investor community. The role will center on building a diverse and robust investor pipeline for broadly syndicated ABS transactions, private placements, structured finance products, and other debt instruments. To succeed, you must have proven experience working on private and broadly syndicated ABS transactions, demonstrating a deep understanding of market dynamics and investor preferences. You will collaborate closely with internal teams to craft strategies that align with investor demand and evolving market trends while fostering long-lasting partnerships that drive the company's capital markets objectives. This is a unique opportunity for a highly connected and experienced professional to play a key role in shaping and expanding the company's investor network. What you'll do: Cultivate and strengthen long-term relationships with both new and existing institutional investors, contributing to sustainable growth and funding opportunities. Lead ongoing investor activities, ensuring regular communication and updates with institutional investors, including conference attendance, virtual and physical roadshows, sales force presentations, one one-on-one meetings, and presentation preparation. Create pitch books and due diligence presentations to communicate the SoFi story, build brand confidence, and educate external stakeholders on key business drivers. Research and provide market color for potential loan sale opportunities. Stay informed on product initiatives and strategic growth opportunities, aligning SoFi's offerings with market appetite and investor interests. Collaborate with credit and risk teams to gain a deep understanding of key performance indicators and product performance trends and forecasts. Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing, and finance. Other ad hoc support as needed requested relating to whole loan sales, asset-backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company. What you'll need: 12+ years of relevant experience desired, primarily in capital markets and ABS execution BS/BA in business, finance, accounting, economics, or a similar technical field Excellent work ethic and willingness to contribute broadly to achieve team and company objectives Strong verbal and written communication as well as technical and organizational skills Strong analytical skills with attention to detail Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms High level of proficiency with Microsoft Office and Google suites (particularly in Excel, PowerPoint, Sheets) Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc. Previous experience with asset-backed securitization data sets a plus: Bloomberg, Intex, DV01, etc. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $154,800.00 - $236,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Patient Service Representative, Patient Family Relations-logo
Patient Service Representative, Patient Family Relations
Brigham and Women's HospitalBoston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The mission of the Center for Patients and Families is to serve as a liaison between patients, families, and the organization in acknowledging and responding to concerns and requests in a compassionate, supportive manner. The Patient Service Representative is an integral part of the Center for Patients as they greet and assist patients and families with their needs. Qualifications High school diploma or GED required. Excellent customer service skills for patients, families, and staff. Excellent telephone and person-to-person skills and ability to provide immediate assistance to a wide range of customers with varying needs and concerns. Excellent interpersonal and coping skills with individuals in crisis. Excellent teamwork and collaboration skills. Database development and management skills. Experience in managing multiple tasks and functions at the same time. Additional Job Details (if applicable) Participates in the department. Responsible for centralized telephone coverage of the Patient/Family Relations Department and the Bretholtz Center for Patients and Families, primarily calls for patient/family service needs and concerns, or complaints. Triages calls to the appropriate Department and Center staff. Ensures Patient/Family Representatives are immediately contacted for urgent patient/family needs. Greets patients who visit the Bretholtz Center and directs them to the appropriate resources within the Center or the institution. Assists patients and families with concierge services, including hotel accommodations, parking information, use of business center services, etc. As needed, provide coverage for Health Education Library and Family Liaison Services. Assists patients, families, staff representatives, and other departments in the appropriate coordination of requested hospital support services and activities. Interacts with other hospital services (interpreters, chaplaincy, etc.) daily. Assists with the management of the department's database. Enters and updates data regarding incoming cases and assigns cases to the appropriate Patient Representative as necessary. Responsible for daily coordination of office administrative and personnel support activities (i.e., supply ordering, check requests, filing, computer/telephone repairs, etc.). Assists with the management of lost belongings and coordinates the return of found items. Assists with management of patient/family compliments, to include sending commendation letters to staff and acknowledgement letters to patients. Shares responsibility for the coverage of all Center telephones and support functions during operational hours. (i.e., coverage of breaks, lunch, vacation, etc.). Log types of calls/service requests to determine Center utilization and required services. Maintains department service standards, with particular attention to personal and behavioral standards, staff teamwork, and patient-staff interactions guidelines. Provides notarial acts/services for patients and families upon request. All other duties as assigned. Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

Veterinary Relations Manager-logo
Veterinary Relations Manager
Thrive Pet HealthcareTorrance, CA
ACCESS Specialty Animal Hospital is seeking a Veterinary Relations Manager to join our team! The Veterinary Relations Manager [VRM] serves as a liaison between the practice and referring veterinarians within the market and surrounding areas. This role will support 3 ACCESS locations including San Fernando Valley, Los Angeles, and South Bay. The VRM will be a key strategic, operations, and communications representative to support the growth of referral practices and our specialty service lines. The VRM will possess and utilize a keen knowledge of local opportunities and challenges and be able to strategically navigate referral veterinarian and team relationships. This role manages the referral and reputation continuum for all specialty departments of the hospital. In addition, they are responsible for multi-modal local marketing for the entire practice including other assigned service lines, hospitals, or strategic focus areas. The VRM collaborates with other employees in the practice and ensures efficient processes as they pertain to referrals. Responsibilities: Leading with Your Head Understanding business, solving problems, and making decisions through inclusive contributions of others Help Develop a 'Professional Promise' that will guide all referral veterinarian and client decisions. Develop a call routing schedule for the purpose of engaging our top referring practices and veterinarians, and prospecting our next generation of top tier referring practices. Work alongside hospital leadership and specialists to schedule routine ride-along visits with Thrive Specialists to referring hospitals to facilitate referral growth. Plan and execute referring hospital visits 4 days per week, with a goal of approximately 30 practice visits per week. Utilize PMS and/or CRM software to document and track weekly interaction with referring vets, including call notes and reach/frequency targets for each referring veterinarian practice. Meet new business volume goals/targets in year over year referral business growth. Act as administrator for the rVetLink and/or records sharing system for each practice. Actively monitor specialty doctor schedules to improve appointment fill rates through coordination with practice staff. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Report case volumes, outreach calls, referral tracking, referral revenue and procedure counts to practice leadership monthly. Ensure that referral hospital complaints are shared directly with hospital leadership to address immediately. Plan and organize CE events to be hosted in different venues, including hotel meeting space, restaurant meeting space, customer sites, and Thrive Specialty practice. Work with our Medical team to secure RACE or state board CE credit for medical education events Plan and organize attendance in community events, local VMA meetings, and newsletters. Complete all assigned tasks in a timely manner. Leading with Your Heart Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively Demonstrate excellent customer service and EQ when speaking to clients, veterinarians, and all members of the referring practice team. Assure Practice and Thrive brand/message is meeting strategic objectives outlined in the Thrive Plan, including ongoing communication to all staff with highlights of visits. Leading With Your Hands The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results. Work closely with the CSR department, schedulers, specialty coordinators, Specialist DVM's and technicians, keeping an open dialogue and direct communication. Works with all practice departments collaboratively to acquire extensive knowledge of clinical services and articulate in an engaging manner to represent practice and thrive. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Key Qualifications: Has an extensive knowledge of the hospital, doctors, processes, and policies. Upholds Thrive core values and standards. Must always maintain a clean and professional appearance. This position requires 80% field facing travel and the ability to keep a flexible schedule, potential to work overtime, work weekends and/or travel. Must have reliable transportation. Able to accept and manage critical feedback. Capable of leading, managing, influencing, and coaching staff at all levels regarding marketing best practices and marketing initiatives and support. Excellent interpersonal communication skills. Excellent time management and self-management skills Holds and practices a "do the right thing" mentality. Sales experience is preferred. 3+ years in Veterinary industry experience preferred. 5+ years in Marketing experience preferred. Job Salary:$68k per year Benefits: Competitive pay Medical/Dental/Vision offerings 401K with employer match Career growth & advancement with a growing company ecosystem Employer paid life insurance Employer paid 8 weeks of parental leave Employer paid purr-rental leave (adoption of pet) Employer paid assistance programs to aid in mental wellbeing A drama free working culture And so much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Posted 30+ days ago

Investor Relations Associate-logo
Investor Relations Associate
ABRDN PLCPhiladelphia, PA
Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: Interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. Job Summary Your role will operate within Aberdeen Investments. Aberdeen Investments provides a broad range of investment products and solutions to suit clients' needs, now and in the future. We market our investment products to wholesale, discretionary and institutional clients, as well as individual investors. The Investments Vector operates globally across the UK, US, APAC and EMEA. About the Role: The Investor Services Relations is responsible for delivering a high level of customer care for our shareholders, in the broadest sense possible, and for supporting the goals of the U.S. closed-end fund investor relations program. The position will work cohesively with the broader Product Team and across functions. You will work with both the Investor Relations Manager and the Head of Closed-End Fund Investor Relations to ensure that our shareholders and prospective shareholders are receiving the highest quality of customer service available, all pertinent shareholder communications are properly posted, and the contractual duties laid out in the Closed-End Fund Investor Relations agreements are delivered. Job Responsibilities Direct Engagement with Shareholders Answers Aberdeen's North American closed-end funds phone lines and responds to voicemails in a timely and empathetic manner. Includes limited support of the ETFs and OEFs. Works with the Investor Relations Manager to: Reply to Investor Services emails in a timely and professional manner. File shareholder complaints, when necessary. Posting Shareholder Communications Has a significant role in the creation and publication of Fund press releases, including drafting of press release, obtaining compliance approval via Aprimo, notification to NYSE, sending across newswire, and posting to website. Communication types include: Distribution Announcements, Shareholder Meeting Results, Section 19 Notices, Weekly Fund Statistics, Corporate Action documents, Fund Charters, Tax Information and Monthly Portfolio Disclosure. Operational Solutions Works with the Investor Relations Manager to: Coordinate all CEF shareholder mailings for routine and special Fund corporate actions (Financial Statements, Proxy Statements, Tender Offer documents, etc.) Support Annual Shareholder Meetings, including: establishing timeline with Product, engaging all relevant third parties for required notifications and actions, posting of meeting documents, attending meetings with required documents, announcement and posting of meeting results including final tabulation results. Acting as a liaison with third-party data providers to rectify problems in their data related to Aberdeen closed-end funds. Maintaining CUSIP status for all CEF third parties at DTCC and provides all required notifications on routine and special Fund actions to the NYSE as needed via the portal. The notifications and oversight extend to the Transfer Agent, Proxy Solicitor, Information Agent and News Wire. Shareholder Ownership Tracking Tracks on a quarterly basis the Activist ownership across all closed-end funds as filed with the SEC. Also provides bi-weekly updates of any significant intra-quarter moves to the Product team as provided by EQ. This tracking, as well as the Fund shareholder composition, custodial positions, share range analysis, top holders, shareholder communications, and discount/volume movement of the Fund and its peers are provided to the Fund Boards on a quarterly basis. Operational Services for Overall Closed-End Fund Investor Relations Program Help identify advisors invested in our closed-end funds. Assist in administering the Closed-End Fund Investor Relations Program, including submitting orders and invoices via Oracle and monitoring actual expenses versus the annual budget. Assist in the preparation of quarterly board materials and, when possible, attend board meetings. Submit Due Diligence Requests for our closed-end funds from our external partners to our RFP team. Submit Presentation Requests to our Presentations team ahead of client meetings. Qualifications and Experience Required Bachelor's degree or equivalent experience. You will either need to hold your FINRA Series 7 & 63 licenses or acquire them within 3 months of employment. A personality that derives satisfaction from helping others (in this case, shareholders or advisors) find solutions to their problem, regardless of the person's demeanor. Team player: We work in a highly-collaborative environment, delivering a high-level of customer care and service to our shareholders, potential shareholders, and their advisors. An ability and willingness to learn: To be successful in this role, you need to understand how the industry functions, from an operational level to the various facets of shareholder servicing providers to how capital markets operate. In addition, closed-end funds themselves are a unique product that must be thoroughly understood in order to properly service our clients. This role requires a high level of proficiency with Microsoft Office products, Teams, and the ability to learn how to use other systems. Conditions of Work No Travel Required Hybrid work environment We are an affirmative action - equal opportunity employer. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

Posted 2 weeks ago

Network Relations Consult (West Coast Florida)-logo
Network Relations Consult (West Coast Florida)
CareBridgeTampa, FL
Network Relations Consultant Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This position must travel to the following territories: Naples, Sarasota, Port Charlotte & Fort Myers. Schedule: This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs. The Network Relations Consultant is responsible for develops and maintains positive provider relationships with provider community by regular on-site visits, communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues. Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction, researches and resolves complex provider issues and appeals for prompt resolution. How you will make an impact Primary duties include, but are not limited to: Coordinating non-negotiated contracts for new and existing providers as needed. Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices. May participation in Joint Operation Committees (JOC) of larger provider groups. Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns. Conducts seminars to support the understanding of managed care policies and procedures. Identifies network access and deficiencies and develops recruitment and contracting strategies. Coordinates and conducts provider training including developing and distributing provider relations materials. Responsible for providing quality, accessible and comprehensive service to the company's provider community. Provide assistance regarding education, contract questions and non-routine claim issues. Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns. Coordinates prompt claims resolution through direct contact with providers, claims, pricing and medical management department. Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. Tracks and conduct provider refresher training. Researches issues that may impact future provider negotiations or jeopardize network retention. Minimum Requirement: Requires a Bachelor's degree and a minimum of 3 years of customer service experience including 2 years experience as a Network Management Rep; or any combination of education and experience, which would provide an equivalent background. Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 3 days ago

Guest Relations Representative-logo
Guest Relations Representative
Sentara HealthcareWoodbridge, VA
City/State Woodbridge, VA Work Shift Multiple shifts available Overview: Sentara Northern Virginia Medical Center currently is hiring Guest Relations Representatives Variety of Schedules Available: Rotating Weekends, Mon, Thurs - day, evening, and night shifts available Every Weekend 10am-6pm M - F 3p-830p PRN The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Education High School Diploma or Equivalent (Required) Certification/Licensure No specific certification or licensure requirements Experience Customer Service- 1 year Talroo- Allied Health, customer service, communication, reception . Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Northern Virginia Medical Center located in Woodbridge, VA is a 183-bed not-for-profit hospital. We combine the resources of a major health system with the compassionate, personalized care of a community hospital. We offer quiet, private rooms and quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare, a comprehensive electronic medical record system. In addition to our hospital, Sentara Health is enhancing access to healthcare services in Northern Virginia with outpatient and imaging centers in Lake Ridge, Lorton, Springfield and Alexandria, Va. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 2 days ago

Vice President, Government And Community Relations-logo
Vice President, Government And Community Relations
NYCEDCNew York, NY
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Position Overview: The Government and Community Relations team (GovCo) bridges the gap between the work of NYCEDC and the needs and ideas of New Yorkers impacted by our projects. We advance EDC's agenda and ensure projects advance smoothly by cultivating external relationships, developing public engagement strategies, and building political and community support for EDC's projects. As a Vice President on our dynamic team, you will be responsible for overseeing public engagement for all EDC projects in Queens, Bronx, and Upper Manhattan. The Vice President also oversees stakeholder engagement for the Innovation Industries team including priority projects across Life Science, Technology, and the Green Economy. In addition, the Vice President directly manages three GovCo team members. Essential Duties & Responsibilities: Public Engagement Report to the Senior Vice President of Government of Community Relations and work with the GovCo team and the External Affairs division to develop and implement comprehensive engagement plans. Oversee the creation of public, elected official and stakeholder engagement strategies to inform and engage communities and stakeholders about NYCEDC Innovation Industries across the City, and projects within Queens, Bronx and Upper Manhattan, and other areas and initiatives as assigned. Identify new opportunities for the GovCo team to engage with elected officials, community-based organizations, advocates, and other city agencies. Strategic Communication Oversee the creation and delivery of PowerPoint presentations, memos or strategic plans for key stakeholders (e.g. EDC senior staff, City Hall, elected officials, community boards, community-based organizations and other external partners). Assist GovCo team members and NYCEDC project managers in developing presentations to elected officials, community boards, and other stakeholders regarding progress and status of NYCEDC projects. Build relationships with key stakeholders across the organization and other city agencies to support the team's objectives and outcomes. Work with executives at EDC and City Hall to present recommendations and provide strategic guidance. Communicate in a way that is sensitive to different audiences and present information and recommendations in a clear, concise manner. Brief the NYCEDC President, President's Office, NYCEDC leadership, and City Hall staff on various initiatives and projects within the portfolio. Management and Leadership Manage and coach assigned employees; ensure employees are oriented to their position and provided with appropriate training, development, and continuing education on an ongoing basis. Help create a culture within the group that supports professional development and career growth. Help promote a collaborative, high performing organizational culture that fosters passion for the mission, program excellence, teamwork, and a shared purpose. Qualifications: Bachelor's Degree or equivalent in a related field such as communications, journalism, political science, public policy, or marketing. At least 7 years of experience working with elected officials, public agencies, campaigns and/or community-based organizations. Experience with New York City land use and public approval processes is preferred. Experience managing and coaching staff. Demonstrated written, and verbal communication skills. Ability to anticipate problems and devise creative solutions. Strategic and analytical thinker, capable of forging consensus around complex projects between wide arrays of stakeholders. Highly organized individual with attention to detail, capable of prioritizing competing interests and managing multiple projects in a fast-paced, constantly evolving environment. Experience advancing and staffing a principal preferred, ideally a government or elected official. Ability to travel within the five boroughs of New York City and attend evening meetings. New York City residence is required within 180 days of hire. Salary Range $125,000-$130,000 USD About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: Generous employer subsidized health insurance Medical, dental, and pharmacy plans Vision and hearing benefits Flexible spending accounts for healthcare and dependent care Short term and long-term disability coverage 100% employer covered life insurance and supplemental life insurance coverage Up to 25 vacation days Floating Holidays and Summer Fridays Parental leave - up to 20 paid weeks Retirement savings programs Company-paid 401(a) defined contribution plan 457(b) tax-advantaged retirement savings plan Tuition Reimbursement program Continuing education and professional development Public Service Loan Forgiveness (PSLF) eligible employer College savings plan Backup childcare Gym membership discounts A Calm.com membership for mindfulness and mental health support Employee discounts through Plum Benefits and much more Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Posted 1 week ago

Physician Relations Territory Manager-logo
Physician Relations Territory Manager
The University Of Kansas HospitalShawnee Mission, KS
Position Title Physician Relations Territory Manager Broadmoor Campus Position Summary / Career Interest: The Physician Relations Territory Manager leads the health system strategy and relationships with external referring physicians and is accountable for financial and referral volume to the hospital and key service lines. The Physician Relations Territory Manager is also responsible for promoting specialty medical services of our academic medical center to the surrounding physician community and region. Responsibilities and Essential Job Functions Interpret current physician referral patterns utilizing existing reporting tools, dashboards and market intelligence to determine priority areas for growing referrals to the hospital. Executes routine analysis of competitive landscape and changes in area healthcare services to strategically position hospital services to referring physicians. Provides insight to key executives related to emerging business opportunities. Works to pull through and support new hospital initiatives and partnership opportunities when needed. Ability to communicate to stakeholders regional healthcare services' volume, utilization, market data and physician referral patterns Strategically identifies and leads initiatives to build volume and favorable provider perceptions among internal and external referral sources. Differentiate TUKHS from other area hospital systems as a tertiary referral center by providing education on sub-specialty services only available at an academic medical center. Develops mutually beneficial relationships through face-to-face visits with physicians, schedulers, practice managers and medical staff from referring physician offices and community hospitals. The liaison will ensure understanding of hospital services and work to uncover and minimize referral obstacles. Coordinate meetings between internal physicians and external physician groups to improve communications, build relationships and grow referrals to new or existing physicians and/or resolve customer service issues. Allocates all available resources to accomplish organizational goals and increase referrals into the hospital. Works collaboratively with service line leaders, department chairs, site managers, and business strategic development to provide community intelligence, practice threats and opportunities to further the growth strategy of the hospital. Effectively utilize communication skills when in front of the customer, adjusting language and style to meet the needs of the hospital. Serves as a resource to area educational organizations by providing physician speakers for continuing education conferences and events. Coaches' providers on effective communication and presentation skills for speaking engagements and peer to peer opportunities. Provides monthly reports on the status of referring physicians and reports about competitive intelligence, events, call center and transfer center volumes. Assists in the training and maintenance of referring physician web portal (EpicCare Link). Promote the portal as an effective communication tool regarding patients they have referred. Serves as a primary point of contact between referring physicians and TUKHS to ensure appropriate communication and follow up about referred patients. Communicate in a manner that supports the health systems vision, mission and values. Maintains current referring physician database. Manages expenses and budget, resources and time as it relates to territory needs. Identify conference objectives and goals, needed resources and executes plan for the event. Develops and maintains relationships with executive directors of associations and organizations to ensure our physicians are well represented on the conference agenda. Build and maintain strong collaborative relationships with medical staff and internal staff and management. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelors Degree in Marketing, Nursing or a related field of study from an accredited College or University. 3 or more years of professional experience in healthcare working with healthcare providers or relevant sales and marketing experience. OR 3 or more years of clinical nursing experience. Preferred Education and Experience 5 or more years of experience in Medical and/or Pharmaceutical/Device Sales. Required Licensure and Certification Excellent Driving Record. Preferred Licensure and Certification Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Knowledge Requirements Excellent computer, written and verbal communication skills. Proficient in MS Office, including Excel and Outlook. Comfortable working with new technologies as they emerge. Ability to interact effectively with diverse provider groups. Strong communication, interpersonal, collaborative and analytical skills with a customer focus. Must be able to foster and maintain sound working relationships. Disciplined in goal setting, prospecting, networking, and territory and time management. Skilled in account management, needs assessment and handling objections. Knowledge of key industry business drivers and emerging medical trends and the ability to leverage that knowledge to inform hospital strategy. Ability to demonstrate mastery and agility in meeting changing market conditions. Ability to continuous learn and self-improvement and aggressively undertakes activities to enrich intellect build new skills and hone existing skills. Ability to work in a fast-paced, patient centered environment. Time Type: Full time Job Requisition ID: R-42806 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

Producer Relations Administrator-logo
Producer Relations Administrator
Cambia HealthTacoma, WA
Producer Relations Administrator I Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Producer Relations Administrators are living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, Producer Relations Administrators are responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of making our members' health journeys easier. Do you have a passion for serving others and learning new things? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: The Producer Relations Administrator I would have a Bachelor's degree in business or related field preferred and 4 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc. Producer Disability & Life license is preferred. Skills and Attributes: Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers. Strong organizational and time management skills with the ability to manage workload independently. Ability to think critically and make decisions within individual role and responsibility. General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems. Strong verbal, written and interpersonal communication and customer service skills. Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy. Knowledge of corporate and state policy regarding appointment of insurance producers, preferred. What You Will Do at Cambia: Responsible for responding to agent questions and optimizing the agent experience to drive increased sales of Medicare products. Serve as an ambassador for internal teams and improve operational efficiencies. Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications. Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities. Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment. Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commission-related issues and coordinates commission payments with Sales. Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments. Contributes and reviews content for internal and external producer related communications for Cambia wide distribution. Represent the sales department on project teams, coordinate special meetings and perform research and analysis to contribute to the overall success of sales and sales operations department objectives. Audits and processes appointment requests, state appointment forms, and producer contract materials, including producer licenses and proof of Errors and Omissions insurance. Works with the State Department of Insurance on audits of producer information and compliance with State regulatory requirements. Complies with regulatory requirements and security efforts as related to position. Maintain policies and desk procedures as necessary partnering with downstream departments to consistently drive efficiency and optimal service levels. Assist producers with licensing within Producer Center and resolves system issues. Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines The expected hiring range for a Producer Relations Administrator I is $24.00 - $31.90/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50/hour. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Stytch logo
Senior Developer Relations Engineer - Content
StytchSan Francisco, CA
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Job Description

What We're Looking For

Stytch is the most powerful identity platform built for developers-bringing together authentication, authorization, and fraud prevention into purpose-built APIs. With one integration engineering teams can make their product enterprise-ready, AI agent-ready, and threat resistant.

We're hiring a Senior Developer Relations Engineer to drive the creation of developer-first content at scale across written, video, and social channels.

We're looking for a senior IC who thrives on execution-someone who can ship high-quality technical content daily, amplify our developer brand, and become a recognizable expert across the developer ecosystem.

This is a hybrid, full-time position based in the SF Bay Area. We aren't looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (3 days per week in-office).

What Excites You

  • Teaching through content- Translating complex infrastructure and security topics into clear, actionable learning for developers. You'll create developer-facing content such as blog posts, code samples, documentation, example apps, videos, etc (this is not meant to be a prescriptive list, we'd love to experiment with new types of content that will help drive developer engagement!).

  • Creating at high velocity- Using AI tools to accelerate your workflow, publish multiple articles per week, and spin up tutorials based on real-time feedback.

  • Owning the full content lifecycle- Driving content from idea to launch to ongoing iteration, guided by data and developer input.

  • Exploring new channels- Experimenting with emerging formats and platforms like Reddit, Discord, LinkedIn, or wherever developers gather.

  • Working cross-functionally- Collaborating with engineers, PMs, and marketers to shape content that supports product and go-to-market goals.

What Excites Us

  • Proven content experience- 5+ years in developer relations, developer education, developer advocacy, technical content, or engineering, with a track record of high-output, high-quality work.

  • Full-stack fluency- Comfortable working with React, TypeScript, Go, Node, or similar stacks.

  • Deep developer empathy- Skilled at making identity and security approachable and engaging.

  • Bias toward action- You ship daily, not monthly, and iterate fast.

  • Strategic use of AI and SEO - Leveraging tools and insights to scale discoverability and performance.

What Success Looks Like

  • Consistent output- You publish multiple high-quality articles each week, aligned with strategic initiatives.

  • Discoverability impact- Your content improves Stytch's visibility in developer communities and is cited across search and LLM results.

  • Platform growth- You grow Stytch's presence on emerging developer platforms like Discord, Reddit, and TikTok.

  • Cross-functional leverage- Your work helps launch new features and supports broader Product and Marketing efforts.

  • Fast iteration- You analyze performance metrics and feedback quickly, using them to refine narrative, format, and technical depth.

Expected base salary $160,000-$220,000. The anticipated base salary range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications.

We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need).

We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you!

Learn more about our team and culture here!

Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States.

#li-hybrid