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Senior Employee Relations Partner
New RelicPortland, Oregon
$103,000 - $129,000 / year
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic’s People Team is seeking a proactive Sr. Employee Relations (ER) Manager who will focus on maintaining a fair, legally sound, and consistent work environment through effective management of employee relations issues, investigation procedures, and policy application across our global operations. This role serves as the subject matter expert (SME) for all global and local ER policies, directly contributing to mitigating organizational risk and fostering positive employee relationships. What you'll do Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers. Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate. Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards. Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.) Often play the role of coach, mediator, and connector between employees and management. Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements. Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices. Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required. Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities. Help establish and maintain system of record for all investigations and documented performance issues Create consistent reporting process/dashboard that can be shared on demand and monthly cadence Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions Company-wide training on key performance management and employee topics Improve and scale the company approach to employee relations and performance management This role requires 5-7 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance Experience with on-going and on demand reporting systems Experience with analytics and holistic reporting Experience with not only IUS but also global laws Experience working with and presenting to Company executives Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions. Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements. Strong foundational knowledge of major US employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues Demonstrated ability to efficiently research, interpret, and apply non-US labor and employment law principles under the direction of Legal and senior HR stakeholders Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws Strong problem solving, collaboration, critical thinking, and team building skills Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service Bachelor's degree or equivalent work experience in business, systems, HR, or related fields. Bonus points if you have HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus. High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms. High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes. General understanding of international mobility/expatriate management. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI- Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $103,000 - $129,000USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance .Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Posted 1 week ago
Hospice Provider Relations Liaison
Hope Hospice & Health ServicesPleasanton, California
$95,000 - $100,000 / year
We have been a trusted community resource since 1980. Our reputation has been built on consistency, responsiveness, and quality. As a non-profit, community-led agency, we are able to focus on providing quality care to patients and families when they need it most, rather than being driven by profit or financial demand. We are growing our hospice sales team and looking for a Hospice Provider Relations Liaison with hospice experience, positivity, and a growth mindset! The Liaison will share our vision with hospitals, facilities, and providers and to educate about the amazing benefit of community-focused not profit hospice. This is an opportunity to join a local, well established not profit hospice organization with an excellent reputation! This role is focused on developing relationships, facilitating admissions, and being a contributing member of a dynamic and collaborative team! This is a full-time position offers competitive pay, generous benefits and a supportive work environment! Schedule: Monday- Friday; 8:30am- 5:00pm Office Location: Pleasanton, CA Location: Contra Costa County and some areas of Alameda County Hope Hospice follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): Develop relationships, maintain regular contact, and resolve issues with referral sources including physicians, hospitals, nursing facilities, residential care facilities for the elderly, senior housing, and community service agencies to ensure ongoing quality of care and referrals Assist Director of Provider and Community Relations in negotiating or redefining contract provisions as necessary and in accordance with relevant laws and regulations Participate in Annual Contract Review meetings with contracted providers Identify, plan, and implement opportunities for outreach activities including giving presentations, providing informational luncheons, staffing display tables at community events, attending open houses and making regular visits to physician offices Provide regular written and/or oral reports of outreach activities to Director of Provider and Community Relations Education/Experience : Bachelor’s degree (B.A.) in Marketing, Business Administration or related field from a four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience Minimum two years marketing experience in a health care setting, preferably in hospice care operations Pay Range $95K - $100K annually Hope Hospice is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at Hope Hospice. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
Posted 3 days ago
Executive Assistant - Investor Relations
Thermo Fisher ScientificWaltham, Massachusetts
$44 - $52 / hour
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Discover Impactful Work As the Executive Assistant and Administrator for the Investor Relations department, you will provide comprehensive administrative and operational support to the Vice President of Investor Relations in support of the department’s objectives. This role requires strong organizational, analytical, and prioritization skills to manage multiple responsibilities effectively while proactively anticipating needs. You will interact regularly with senior leaders, including the Offices of the CEO and CFO, as well as external stakeholders, and will be entrusted with handling confidential and sensitive non-public information with the highest level of discretion and professionalism. Location : On-site in Waltham, MA. Relocation assistance is NOT provided. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. Keys to Success Executive Assistant and Administrator responsibilities include: Manage complex calendars, coordinate meetings, and track follow-up actions to support the Vice President of Investor Relations and the Senior Director of Investor Relations Coordinate domestic and international travel arrangements and prepare expense reports to ensure efficient and seamless travel experiences Prepare, edit, and format presentations, correspondence, and reports for executive leadership and external audiences Plan and coordinate logistics for meetings, programs, events, and conferences, which may include senior leaders, shareholders, analysts, and other stakeholders Provide general office administration and reception support as needed Investor Relations specific responsibilities include: Manage correspondence through the Investor Relations email inbox and telephone line, ensuring timely, accurate, and appropriate responses to investor inquiries Maintain investor databases to track institutional ownership, engagement activity, and document interactions Support the Investor Relations team with functional projects and the preparation of special reports and analyses Track, organize, and archive sell-side analyst publications and related materials Maintain and coordinate updates to the Investor Relations section of thermofisher.com, ensuring accuracy, consistency, and timely disclosure for all stakeholders Education HS Diploma required; Associate’s Degree preferred Experience & Skills Demonstrated success as an executive assistant or administrator, ideally supporting senior leaders within a complex, matrixed, or multinational organization; experience in Investor Relations is preferred High degree of integrity, professionalism, and discretion, with the ability to handle confidential and sensitive information responsibly Proven ability to independently manage, prioritize, and execute multiple concurrent tasks and deadlines in a fast-paced environment Strong organizational and time-management skills, including the ability to coordinate the schedules and priorities of senior executives Excellent written, verbal, and interpersonal communication skills, with the ability to interact effectively with executive-level and external audiences Ability to anticipate leadership needs by understanding business objectives and exercising sound judgment Proficiency with workplace productivity tools, including Microsoft Office (PowerPoint, Excel, Word), and experience with collaboration platforms; familiarity with IR tools (e.g., Bloomberg, FactSet, or similar) is a plus Strong problem-solving skills, resourcefulness, and adaptability, with a positive and poised approach in a dynamic, evolving environment Willingness and ability to learn new technologies, including emerging AI-enabled tools, to enhance efficiency and effectiveness Additional Information Infrequent domestic travel may be required Ability to work outside regular business hours as needed What Sets This Opportunity Apart Join a globally renowned company at the forefront of scientific innovation. Collaborate with a team of ambitious professionals who are passionate about making a difference. Contribute to the success of a company that is dedicated to improving human health and well-being. Work in a dynamic and fast-paced environment where your skills and contributions will be valued. Access opportunities for professional growth and development within the organization. At Thermo Fisher Scientific Inc., we are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer and value the strengths and perspectives that each individual brings to our team. We strive to provide reasonable accommodations and adjustments to applicants and employees with disabilities to ensure equal access to employment opportunities. If you require any accommodations or adjustments during the application process or throughout your employment, please let us know. Join our exceptional team and take the next step in your career as an executive assistant at Thermo Fisher Scientific Inc. Apply now and seize this remarkable opportunity to contribute to our mission of enabling our customers to make the world healthier, cleaner, and safer. Apply today! http://jobs.thermofisher.com Compensation and Benefits The hourly pay range estimated for this position based in Massachusetts is $44.00–$52.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Posted 30+ days ago
Investor Relations Manager
GrabAGunCoppell, Texas
Investor Relations Manager You should know: Location: On-Site in Coppell, TX Compensation: up to $150K Citizenship Requirements : US Citizen and Green Card Holders only. Why this role matters: As GrabAGun grows in visibility and scale, how we communicate with investors is as important as what we deliver operationally. As our Investor Relations Manager, you’ll serve as a trusted translator between the business and the market-crafting clear, compelling narratives backed by disciplined financial insight. Your work will help shape investor confidence, drive transparency, and support long-term value creation. What you’ll do every day: Develop and manage investor communications including earnings presentations, shareholder letters, FAQs, and Q&A scripts for executives. Prepare investor decks, talking points, and briefing materials for conferences, roadshows, and earnings calls. Analyze market trends, peer performance, and shareholder behavior to inform messaging strategy and executive positioning. Maintain an up-to-date investor relations website and coordinate public-facing updates. Collaborate with Finance and Legal to ensure timely and accurate disclosures in SEC filings, earnings reports, and press releases. Act as a key liaison for institutional investors, analysts, and governance professionals. What you bring: 3–6 years of experience in investor relations, corporate communications, or equity research (public company background preferred). Strong financial literacy with ability to explain financial results and strategic plans clearly to external audiences. Excellent writing, presentation, and storytelling skills - capable of balancing technical detail with accessible messaging. Comfort working across departments including Finance, Legal, Marketing, and the C-suite. Bonus: Experience in eCommerce, retail, or regulated industries is a plus. What success looks like: Confident investors. Consistent messaging. A story that’s as clear and credible as it is compelling, one that earns trust every quarter. Ready to help us tell our story to the Street? Fire off your resume and writing samples and show us how you'll build investor confidence - one clear message at a time.
Posted 30+ days ago
Employee Relations & Immigration Coordinator
DPRSilicon Valley, California
$34 - $47 / hour
Job Description This role will serve as a key member of the Workplace Services Team, a centralized group responsible for managing employment-related risk and the U.S. immigration program. The position requires strong collaboration across recruiting, HR, and business teams to execute immigration strategies that support hiring and mobility needs within the United States. This role reports to the Workplace Services Leader. Key Responsibilities: • Serve as the primary point of contact for all U.S. immigration processes, including H-1B, TN, L-1, E-3, and permanent residency cases. • Manage employment visas, green card and work authorization documentation, including preparing support materials, responding to general immigration inquiries and providing an employee experience to support psychological safety. • Act as a liaison between the organization, legal counsel, and government agencies to ensure timely and accurate processing. • Actively support the annual H-1B cap filing process in partnership with the company's external legal immigration partner. • Track immigration status, visa expirations, and renewal timelines to maintain continuous work authorization. • Stay current on changes in immigration law and policy to guide internal compliance and planning. • Responsible for providing documentation to Employee Relations Specialist and legal teams as needed for employee relations cases. • Prepare reports and metrics related to ER trends and immigration statistics utilizing the company’s case management system. • Oversee administration of audits and compliance reviews (I-9, E-Verify, DOL, USCIS). • Coordinate with the Learning and Development team to ensure compliance with required employee training. • Partner with Workplace Services Leader to create and implement individualized immigration strategies. • Support the development of materials and delivery of training on employee relations policies and procedures. Education Qualifications: • High School Diploma Work Experience: • Minimum of 2 years of related experience, or an equivalent combination of training and experience. • Experience working with a Case Management System (ServiceNow) is a plus. • Construction industry experience is a plus. Work Environment: Inside - inside environmental conditions or standard office environment Constantly, 67% - 100% Physical Activity: Hearing - receiving detailed information through oral communication and making fine distinctions in sound. Constantly, 67% - 100% Repetitive Motions - substantial movements (motions) of the wrists, fingers, and/or hands. Constantly, 67% - 100% Sitting - particularly for extended periods of time. Constantly, 67% - 100% Talking - expressing or exchanging ideas by means of the spoken word. Constantly, 67% - 100% Vision - distinguishing characteristics of objects using the eyes. Constantly, 67% - 100% Compensation Range- $71,500-$98,500 Anticipated starting pay range: $34.37- $47.35 Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates . DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers .
Posted 3 days ago
Associate, Investor Relations
CrusoeSan Francisco, California
$140,000 - $170,000 / year
Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About This Role: We are seeking a highly analytical and experienced Investor Relations (IR) Associate to join our team. This role is crucial in managing the relationships between the company and the investment community which continues to grow. The ideal candidate will be a key contributor to all aspects of designing and creating a robust IR function, with significant experience in a dynamic environment that is market-facing with a proven track record supporting the capital markets participants. Experience in sell-side equity research, capital markets or investor-facing roles within scaled organizations desired. This role will initially report to the SVP of Strategic Capital and Corporate Development. What You’ll Be Working On: Public Company Experience Communications with equity and debt providers, organizing investor reporting and outreach. Assist in managing the ongoing requirements and documentation specific to a newly public company environment. Manage relationships across sell-side equity research analysts and coverage universe. Non-Deal Roadshows (NDRs): Coordinate and manage logistics for investor roadshows and conferences, including scheduling, preparation of materials, and post-event follow-up. Due Diligence: Manage data requests and materials for investor and analyst due diligence sessions. Financial Reporting & Communications Earnings Cycle Management: Play a lead role in the quarterly earnings process, including drafting press releases, preparing management's scripts, developing Q&A documents, and creating presentation materials. Analyst & Investor Interaction: Serve as a point of contact for routine inquiries from financial analysts, institutional investors, and retail shareholders. Synthesize these interactions for senior management. Messaging Development: Work closely with the Finance, Legal, and Corporate Communications teams to ensure consistent, accurate, and compelling internal and external messaging regarding company strategy, financial performance, and market developments. Market Intelligence & Strategy Competitive Analysis: Monitor, analyze, and summarize sell-side research, consensus estimates, and competitor financial performance. Provide data-driven insights to the executive team and Board of Directors. Maintain list of industry events important for the Crusoe team to attend. Shareholder Analysis: Track and analyze changes in our shareholder base, including institutional ownership and trading trends, to inform IR targeting and engagement strategies. IR Targeting: Identify and prioritize potential new institutional investors whose mandates align with the company's profile. Build and maintain IR CRM database of investor interactions and engagements. What You’ll Bring to the Team: 3 - 5 years of experience in Investor Relations, Investment Banking, or Equity Research. Ideal experience in supporting a company through a significant liquidity event, such as an Initial Public Offering (IPO) or a major public capital raise. Prior experience working for a large, complex, publicly traded company known for its rigorous financial standards and advanced technology products (e.g., in the semiconductor, cloud, or advanced technology sectors). Strong understanding of financial modeling, valuation techniques, and Generally Accepted Accounting Principles (GAAP). High proficiency in Microsoft Office Suite (Excel and PowerPoint) and experience utilizing IR-specific platforms (e.g., Bloomberg, Refinitiv, CRM software). Outstanding written and verbal communication skills, with a proven ability to synthesize complex data into clear, concise narratives for a financial audience. Detail-oriented, highly organized, and capable of managing multiple projects under tight deadlines and with a high degree of confidentiality. Strong interpersonal skills and the ability to build and maintain trust with internal executives and external investors. Bachelor’s degree in Finance, Economics, Accounting, or a related field. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation: Compensation will be paid in the range of $140,000 - $170,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Posted 3 days ago
Investor Relations Operations Co-op
Bain CapitalBoston, Massachusetts
$24 - $26 / hour
BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage . Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes . POSITION DESCRIPTION AND RESPONSIBILITIES: The Investor Relations Operations team seeks a highly motivated co-op to assist in cross business unit (e.g. Private Equity, Credit, Venture Capital, Public Equity and Real Estate) projects and investor onboarding data management. This role will offer exposure to the breadth of Bain Capital Funds and strategic initiatives of a growing team. This individual will be involved in ad hoc projects not limited to, client database management, data analytics and assist with investor onboarding. This individual will provide support to various functions within Investor Relations Operations: client services and onboarding. . QUALIFICATIONS: Demonstrated academic achievement Strong interpersonal skills Self-starter with strong project management and follow through skills Detail oriented, conscientious and energetic professional with ability to think creatively Capacity to discretely handle highly confidential and sensitive information Team player with a “Can do” attitude; Willingness to take on any task, no matter how small Ability to manage time sensitive ad hoc responsibilities as various requests arise Compensation: Expected Hourly Rate of Pay $24.00 - $26.00 Actual hourly rate of pay will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Posted 6 days ago
Automotive Customer Relations Manager
McLarty Daniel Chrysler Dodge Jeep RAM BentonvilleBentonville, Arkansas
McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville is looking to for the perfect person to be our Customer Relations Manager! Are you our person? We're looking for a friendly face to help keep our customers happy and up-to-date in our service and repair center. This person will work hand-in-hand with our Sales Relations Manager, our Sales Managers, our Service Manager, and all of our customer advisors to ensure our customer satisfaction will remain high. This person will be empowered to be a customer advocate, helping us constructively improve processes and workflows. On the day to day, this role will assist in reaching out to customers, following up on any trailing communications via our texting software, answer incoming calls, and proactively call recent service customers to quality check their experience. This is a 40 hour a week position with a 5 day workweek. We offer excellent benefit, and competitive pay based on experience! Position: Customer Relations Manager / Safety Sensitive About Us Come join a winning team at McLarty Daniel Chrysler Dodge Jeep RAM. If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Benefits Medical Plan Dental Plan Vision Plan 401(K) w/ employer match Promote from within Paid Time Off Opportunities for advancement Partners in our community Responsibilities Keep customers informed on their vehicles status in the shop. Communicate with service customers visiting the dealership to ensure all needs are met. Assist Service Advisors in providing updates to customers through communication software, telecommunications, and by working with Service Management, Part Department, and Service Technicians to ensure Advisors are able to update customers in a timely fashion. May be asked to Drive vehicles to and from service lane, service stalls, and parking lot as needed. Work Service Daily Logs to ensure customer satisfaction in services completed. May be asked to Retrieve and deliver vehicles from property locations. Perform other duties as assigned. Additional duties for all aspects of customer relations Have concierge approach to customers in the service drive and waiting areas. Qualifications Able to work flexible schedules and some weekends Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve High school diploma or equivalent Professional attitude and the ability to deliver best-in-class customer service Reliable transportation to and from work every single day Valid driver's license and clean driving record The individual must maintain an acceptable driving record according to our insurance standards at all times. No employee or applicant should be under the influence of any substance including medical marijuana on-site or during work hours. Further, employees under the influence of are prohibited from undertaking any task that would constitute negligence or professional malpractice, and are prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted 1 day ago
Director, OCSE Team Member Relations
OC Sports & EntertainmentAnaheim, California
$153,000 - $183,000 / year
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold Job Title: Director, OCSE Team Member Relations Pay Details: The annual base salary range for this position in California is $153,000 to $183,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations. We are seeking an experienced Director, OCSE Team Member (Employee) Relations, to help build, drive and execute the evolution of OC Sports and Entertainment’s team member relations strategy. This role will serve as a trusted advisor and thought partner to senior leaders, ensuring our practices, policies, and leader capabilities foster consistent, values-driven team member experience. The Director will focus on codifying and advancing scalable processes, tools, and frameworks that promote fairness, accountability, and engagement across the organization. A key focus will be on developing leader and manager capability to proactively address workplace issues and create environments that reflect and reinforce OCSE’s mission, vision, and values. The ideal candidate brings deep expertise in employee relations, HR compliance, and organizational development — along with the strategic acumen to influence at all levels in a dynamic, fast-paced, customer-centric environment. Responsibilities Strategic Leadership & Program Development Help design and implement a comprehensive OCSE team member relations strategy that enables consistent, equitable, and legally compliant decision-making across OCSE Evolve and codify division-wide processes, templates, and tools for investigations, documentation, issue resolution, and policy application Partner with HR and business leaders to embed employee relations practices that strengthen culture, trust, and engagement Lead divisional readiness for new or evolving employment regulations; ensure proactive compliance and risk mitigation strategies Leader & Manager Capability Building Develop and deploy scalable training, toolkits, and playbooks that empower managers to effectively navigate performance, conduct, and engagement conversations Coach senior leaders and managers on applying OCSE’s mission, vision, and values to everyday leadership decisions Establish feedback mechanisms to assess manager confidence and consistency in addressing team member issues Team Member Relations & Risk Management Provide expert oversight of complex, sensitive, or high-risk employee relations matters, ensuring fairness, discretion, and alignment with organizational values Serve as the escalation point for major cases and act as liaison with legal counsel as needed Monitor ER metrics and trends to identify systemic issues and recommend proactive solutions to senior leadership Partner with HR Business Partners and senior executives to ensure ER outcomes inform broader people and culture strategies Policy, Governance & Continuous Improvement Lead periodic reviews of policies and procedures to ensure clarity, compliance, and alignment with OCSE’s evolving business and cultural priorities Oversee consistent application of policies across all locations and departments Utilize data analytics and case tracking systems to deliver meaningful insights and trend analyses to the OCSE Executive Committee and OCSE HR leadership Foster a culture of continuous improvement by benchmarking against industry best practices and emerging legal trends Qualifications Bachelor’s degree in Human Resources, Business, Organizational Development, or related field 10+ years of progressive HR or employee relations experience, including leadership of multi-site or enterprise-level ER functions Proven track record designing and implementing scalable ER processes, policies, and tools Strong command of federal and California employment laws and regulations Demonstrated success building manager capability and developing people leadership skills through training, coaching, and change initiatives Exceptional judgment, emotional intelligence, and ability to influence and counsel at the executive level Outstanding communication, facilitation, and conflict-resolution skills Experience leveraging HR systems and analytics to drive insight and action Ability to travel to venues as required Preferred Experience HR certifications (SPHR, SHRM-SCP, or equivalent) Experience in hospitality, entertainment, sports, or other dynamic, customer-focused industries Experience in unionized or represented environments Spanish bilingual preferred What Success Looks Like A consistent, values-driven team member experience across OCSE Managers confidently addressing and resolving team member issues using established tools and frameworks Data-informed insights shaping culture, leadership development, and retention strategies Employee relations viewed as a strategic enabler of organizational health and performance Knowledge, Skills and Experience Education - Bachelor's Degree Experience Required – 10+ Years This position is on-site. Company: OC Sports & Entertainment, LLC Our Commitment: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Thanks for your interest in becoming part of OCVIBE!
Posted 1 day ago
Customer Relations Coordinator
Security FinanceSpartanburg, South Carolina
Job Duties and Responsibilities: · Evaluates work volume, coordinates daily work activities, and assigns duties to meet prescribed deadlines; provides cross-training within the department · Monitors work progress and escalates any deficiencies to the department manager daily · Provides feedback and suggestions on process improvements · Accurately updates, changes or deletes credit files based on information gathered from internal system and branch contacts · Responses to incoming customer calls and written correspondence regarding credit reporting or related complaints · Stays abreast of related regulatory requirements and updates · Assists department manager with analyzing customer service trends that could be impacting customers or credit reports · Assists department manager in reviewing and updating policies, templates, and guidelines to ensure a high level of customer service · Assists with researching needs for formal complaints · Prompt and regular attendance is required Job Requirements: · 2 years related experience, preferably in customer service · Computer literate with solid MS Office skills and ability to learn or assess new software · Detailed oriented person with strong work ethic and follow up skills · Strong verbal and written communication skills · Knowledge of consumer lending regulations, preferred · Prior lead or management experience preferred · Ability to work in a fast paced, high volume environment Physical Requirements: This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Requires the ability to communicate verbally and in writing. Educational Requirements: High school diploma or equivalent Related education or experience preferred
Posted 30+ days ago
Client Relations Supervisor
Beacon MobilityHouston, Texas
Adroit Advanced Technologies, Inc. Our Mission: We Care. We Collaborate. We Do The Right Thing. We Have Fun. A job is just a job unless it has the potential to transform an industry, then it becomes a mission. ADROIT, a Beacon Mobility Company is working hard on transforming the future of student transportation through its proprietary technology and unique transportation model. ADROIT was born out of a challenge to transport students safely and efficiently. You should apply only if you care to make a difference, collaborate to achieve, do the right thing to change, and of course, be ready to have FUN! About Us! We are a very passionate and mission-driven technology and logistics company. We are looking for A+ team players who are very organized, detail-oriented, and professional communicators. We want you to hold the same high standards we have for ourselves as a team, our clients, drivers, and all other stakeholders on our platform yet, you are ready to celebrate our successes together! About the Job! Supervisory Responsibilities: - Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating client issues. - Collaborate with C-suites, Product, Engineering and Operation teams to provide feedback for ADROIT dashboard and applications. - Tracking the quality of service for each account to ensure clients are satisfied with our services. - Train new employees in the company’s customer service policies, procedures, and best routing practices. - Monitors all applicable Slack channels, follows up on unanswered questions, guides the team to find the root cause of an issue and present solutions to both handle the issue in the immediate moment and implement a proactive solution for the future. Duties/Responsibilities: - Manage client accounts, actively working to ensure clients receive the most value from ADROIT services. - Checking in with clients weekly/bi weekly ensuring clients are satisfied with our service and resolving all issues. - Onboard clients and train new users on the ADROI T client dashboard and application. - Monitor all routing related slack channels to ensure they have been replied to and double check routing has been done correctly in a timely manner. - Actively engage with customers to ensure customer health and satisfaction. - Provide valuable strategic input to address client challenges working in close partnership with the Customer Service team to help triage tickets and de-escalate issues. - Plan and coordinate routing schedules weekly for all new student transportation for the most efficient and most optimal routes. - Act as the primary client contact, managing workflow between ADROIT Driver team and Customer Service team to determine the demand needed for specific regions. - Collects data and prepares reports on customer complaints and inquiries. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.
Posted 30+ days ago
Customer Service Relations
Financial Services of AmericaTroy, Michigan
Description Join the Financial Services of America Team as a Client Services Representative! Are you looking for a dynamic role where your organizational skills and leadership make a real impact? At Financial Services of America, we’ve been recognized as a Top Workplace for 13 consecutive years, thanks to our commitment to fostering a supportive and rewarding environment for our team members. Position: Full-time Salary: $38,480 Location: On-site - Troy, MI Why Work With Us? Health Care Reimbursement: We care about your well-being, offering reimbursement to support your health and family needs. 401(k) Retirement Plan: Secure your future with our company-sponsored retirement savings plan. Positive, Team-Oriented Culture: Join a collaborative environment that values your contributions and encourages personal and professional growth. Direct Access to Leadership: Work closely with company leadership, ensuring guidance, mentorship, and clear communication of goals. Daily Training and Development: Refine your skills with regular coaching and learning opportunities tailored to your role. About the Role: As a Client Services Representative , you’ll oversee daily operations to ensure the smooth functioning of our office and team, enabling exceptional client service and efficiency. This position combines leadership, organization, and client interaction to help maintain a positive and professional environment. Your Key Responsibilities: Manage office workflows, ensuring seamless operations and supporting team efficiency. Coordinate schedules, appointments, and meetings for team members and clients. Supervise office organization, including supplies, equipment, and workspace optimization. Prepare and maintain essential client and team documents, ensuring accuracy and confidentiality. Maintain and update CRM systems, ensuring accurate client and operational records. Act as the point of contact for vendors, clients, and team members to resolve issues promptly. Facilitate onboarding and training for new hires, ensuring alignment with company standards. Support financial advisors by organizing materials and logistics for client meetings. Collaborate with leadership to identify and implement process improvements. Foster a welcoming, professional environment for both clients and team members. What We’re Looking For: Proven experience in office management, customer service, or administrative roles (preferred but not required). Exceptional organizational and multitasking abilities with attention to detail. Strong interpersonal and communication skills with a professional demeanor. Proficiency in Microsoft Office Suite and CRM systems. Self-motivated with the ability to lead and inspire a team. A proactive approach to problem-solving and process improvement. Our Core Values: We are guided by principles that define our approach to client and team success: World Class: Delivering extraordinary service and exceeding client expectations. Dedicated: Supporting your goals, career, and family. One Team, One Goal: Working together for the success of our clients and the company. Driven: Committed to continuous improvement and initiative. Great Attitude: Loving what you do and embracing growth and change. Why This Role Matters: As a Client Services Representative, you are the backbone of our team operations, ensuring everything runs smoothly for clients and staff alike. Your leadership and organizational skills will directly contribute to the success of our company and the satisfaction of our clients. Ready to Lead and Inspire? If you’re detail-oriented, team-focused, and eager to make a difference in a dynamic environment, apply today! Together, we’ll continue to build a legacy of excellence and help clients achieve their financial goals.
Posted 6 days ago
Client Relations Specialist
MattLawTampa, Florida
$18+ / hour
Benefits: 401(k) 401(k) matching Competitive salary Health insurance Paid time off To learn more from our founder and Managing Partner about MattLaw ® and the next steps in applying for this position, please call 813-628-8529 (MATTLAW) . ABOUT US MattLaw ® is a team of Tampa area injury lawyers led by Matt Powell, who has protected thousands of victims and their families for over 35 years. MattLaw ® protects the most vulnerable of our society, people who can't protect themselves, children, and the elderly. Mothers can't control what the doctors, nurses, and hospitals are doing during the birth of their child, they place their trust in these professionals, and occasionally they are betrayed resulting in a child born with cerebral palsy. Children are unknowing victims of dangerous products, predatory coaches, religious leaders, or unsafe playgrounds. Our elderly are unable to protect themselves in nursing homes that are understaffed or potentially unsafe. We are active in helping to keep kids safe by sponsoring local charity events throughout the Tampa Bay area where we give children free bicycle helmets and other bicycle riding safety equipment. ABOUT THE POSITION SUMMARY : The Client Relations Specialist at MattLaw ® is the first person of contact for clients and visitors of our firm. The Client Relations Specialist is responsible for managing the reception area, answering phone calls, greeting clients and visitors, and maintaining calendars including the firm’s calendar. ESSENTIAL DUTIES AND RESPONSIBILITIES : Answering and directing all incoming phone calls Providing excellent customer service to our clients Greeting clients and visitors and directing them to the appropriate staff member Managing the reception area and keeping it clean and organized Scheduling appointments and maintaining the firm’s calendar Assisting with administrative tasks, such as data entry and filing Mail processing Phone training Limited employee onboarding when necessary EXPERIENCE AND SKILLS REQUIRED : High school diploma or equivalent 1-2 years of experience in a receptionist or customer service role Professional in punctuality and appearance Excellent communication and interpersonal skills Strong organization skills and attention to detail Ability to multitask and manage multiple projects simultaneously Computer literacy Exceptional phone etiquette and skills VOIP software report building to track calls in and out We offer a competitive salary and benefits package, including health insurance, 401k matching, and paid time off. If you are a highly motivated individual with a strong work ethic and a passion for providing excellent customer service and client satisfaction, we would love to hear from you. We are an equal opportunity employer and welcome applicants from all backgrounds. Compensation: $18.00 per hour About Us MattLaw® is a personal injury law firm in Tampa who has been representing injured victims and their families for over 35 years. Attorney Matt Powell opened his personal injury practice in Tampa in 1989. Matt is a Board Certified Civil Trial Lawyer by the Florida Bar who graduated with honors from Florida State University College of Law. After graduating from law school, Matt worked for an insurance defense firm for six months. During that time he learned about how insurance companies process personal injury cases and treat their insureds. He did not like the way insurance companies operated and decided to become a plaintiff personal injury lawyer. Matt is an aggressive trial lawyer who is extremely skilled in the courtroom and knowledgeable about the litigation process. Mission Statement: At MattLaw®, our mission is to utilize our unique blend of extensive legal expertise, technological innovation, and unparalleled litigation experience to ensure every client receives the legal representation and recovery they deserve. Vision Statement: Our vision is to help more people and families get back to where they would be, if not for the negligence of others, by creating efficient ways of problem solving through technology. Core Values: Innovation – Extreme dedication to technology that finds better solutions and can meet new challenges. Knowledge and Expertise – We not only possess the information necessary to win, but understand how to use it. Dedication to Winning – “Winning isn’t everything, it’s the only thing. (Vince Lombardi) Strong Advocacy and Impact – Supporting worthy issues and truly making a difference!
Posted 2 weeks ago
Investor Relations Diligence Analyst/Associate, Private Markets
Bain CapitalBoston, Massachusetts
$75,000 - $100,000 / year
BAIN CAPITAL OVERVIEW With approximately $185 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit: Bain Capital . RESPONSIBILITIES The Investor Relations team seeks a full-time Analyst or Associate. This individual will have primary responsibility for working with senior Investor Relations professionals covering Bain Capital Global Private Equity, Ventures, Tech Opportunities, Double Impact, and Life Sciences.. This position will involve key tasks such as: Completing RFPs/RFIs and updating Due Diligence Questionnaires (DDQs) Servicing investor information requests, during fundraising and on an ongoing basis Performing fund, investor, and market-level analysis Providing research/analytical support for IR special projects Assisting with recurring reporting preparation, updating marketing collateral, and investor letter writing Maintaining various consultant and performance databases QUALIFICATIONS Strong academic credentials (BS/BA from highly-regarded institution) 0-4 years of experience in asset management, consulting or financial services’ related marketing Excellent interpersonal skills and ability to interact with senior personnel across the firm Strong analytical skills; comfort organizing and interpreting large amounts of data Proven ability to manage competing priorities and deadlines Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small Outstanding Excel and PowerPoint skills Experience manipulating large data sets with VLOOKUP, pivot tables, etc. Detail-oriented, conscientious, and energetic self-starter with ability to think creatively Series 7 and 63; if not currently licensed, successful hire must complete tests in the first 90 days of employment Compensation: Expected Annual Base Salary $75,000 - $100,000 Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being. Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Posted 30+ days ago
VP of Investor Relations
Blockchain.comDallas, TX
Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for a Vice President of Investor Relation based in Dallas, TX and reporting directly to Blockchain.com’s Chief Financial Officer. This individual will work across departments and engage regularly with the leadership team while leading the company’s efforts to build and maintain strong relationships with investors, analysts, and key stakeholders in the financial and crypto ecosystems. This strategic role will be responsible for crafting clear, compelling narratives about the company’s performance, growth strategy, and market position. The ideal candidate will have deep experience in capital markets and communications, with a strong understanding of the crypto industry. Direct public company IR experience is necessary for the role, and prior experience leading companies through the IPO process would be ideal. WHAT YOU WILL DO Responsible for all investor-related communications, with the goal of strengthening and broadening relationships with the investor base. Own and refine the company’s equity story and growth strategy narrative Act as the primary spokesperson to the investment community, driving transparent and consistent communication Partner with finance, legal, and comms to prepare earnings-style reports, supplemental disclosures, and investor presentations. Build and institutionalize a scalable IR infrastructure Ensure consistent messaging and build a centralised function for all investor-related communications, queries and strategic investor-related plans Collect information and data points for industry trends, market developments and positioning against competitors Monitor analyst coverage, peer performance, investor sentiment, and regulatory developments across both traditional finance and crypto. Gather and synthesize investor feedback for executive leadership to help inform strategy and messaging. Support company public-readiness preparation. Lead the company’s public-market readiness initiatives, including building relationships with equity analysts, institutional investors, and crypto-native funds. WHAT YOU WILL NEED A relentless & optimistic attitude, dedication to detail, and passion for crypto finance. Direct experience working at a publicly traded company (mandatory). 10+ years in Investor Relations, investment banking, capital markets, or strategic finance Proven experience in a high-growth technology or fintech company; crypto or Web3 sector preferred Experience supporting equity fundraising, debt, or token raises across private and/or public markets Familiarity with both traditional institutional investors and crypto-native funds (VCs, hedge funds, family offices) Exceptional written and verbal communication skills, with experience developing investor materials, earnings reports, and financial disclosures Strong analytical and financial modeling capabilities Skilled at simplifying complex technical or financial concepts for diverse investor audiences Confident public speaker and presenter with executive presence IR-specific certifications (e.g., Certified Investor Relations Professional) are a plus but not required High degree of integrity, discretion, and professionalism Strong relationship-building skills with both internal stakeholders and external investors Able to operate in a fast-paced, dynamic, and often ambiguous environment This role is based in Dallas, Texas with 4 days per week required in office. COMPENSATION & PERKS Competitive full-time salary based on experience and meaningful equity in an industry-leading company This is a role based in our Dallas office, with a mandatory in-office presence four days per week. The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry. Performance-based bonuses Apple equipment provided by the company Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. We also offer benefits that include medical and dental coverage, retirement benefits, paid parental leave, flexible paid time off. Additionally, this role might be eligible for discretionary bonuses, and full-time employees will receive equity as part of the compensation package. Note: Blockchain.com benefits programs are subject to eligibility requirements. Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
Posted 4 weeks ago
Investor Relations Manager
MicroVenturesAustin, TX
Job Summary MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines. Leadership and Team Management: Supervise, manage, and expand the Investor Relations team. Oversee the training and development of staff to ensure high customer service standards. Manage a distributed team effectively, ensuring coverage across various time zones. Investor Engagement & Support Strategy: Act as the primary liaison to the investor base. Deepen existing investor relationships and onboard new ones. Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions. Drive key metrics in revenue growth and new business development. Operational Excellence: Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations. Manage client communications through various channels including chat, email, phone, and queues. Ensure the team meets internal and external goals and metrics. Maintain awareness of client money flows and related regulations. Qualifications: 2-5 years of experience in managing a customer service team. Experience in the Financial Services industry, particularly in venture capital or private equity. Strong project management skills and ability to meet critical deadlines. Expertise in financial instruments, with a focus on private placements, venture capital, and private equity. Excellent communication skills (written and oral) and the ability to work effectively in a team environment. Experience with remote team management. Strong communication, organizational and project management skills Hold the following Securities licenses. Series 7, Series 63 or 65. Hold or be willing to obtain a Series 24. Candidates must reside in or be willing to relocate to Austin, TX Highlights of MicroVentures Benefits: 401K Match (100% match on the first 5% and 50% on the next 5%) Annual discretionary bonus MicroVentures covers the base plan for Medical, Dental and Disability insurance 3 Weeks paid time off + holidays 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend Hybrid work environment in Austin TX $100 monthly technology stipend (phone and internet)
Posted 30+ days ago
Customer Relations Specialist
Gossett MotorsMemphis, Tennessee
GOSSETT MOTOR CARS | West Tennessee One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its portfolio of franchises and is seeking a motivated, professional Customer Relations Specialist to join our growing team. This is an excellent opportunity for individuals who are customer-focused, goal-driven, and interested in building a long-term career in the automotive industry. We provide the tools, training, and support needed to succeed in a fast-paced, performance-driven environment , along with clear opportunities for advancement. Position Overview As a Customer Relations Specialist , you will serve as a key point of contact for our customers, handling inbound calls and digital leads across 13 new-car franchises . This role is ideal for individuals who enjoy effective communication, organization, and delivering an exceptional customer experience. We offer one of the most competitive compensation plans in the market , featuring a guaranteed hourly rate plus a highly aggressive bonus structure . Key Responsibilities Answer and manage incoming sales calls professionally and efficiently Schedule and confirm customer appointments Respond to all sales leads in a timely and consistent manner Provide accurate, basic vehicle and dealership information Communicate with customers using integrity, professionalism, and care Route calls and inquiries to the appropriate team members when needed Develop strong product knowledge across multiple automotive brands Qualifications Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency with Microsoft Office (Outlook, Word, Excel) Ability to multitask and work effectively in a fast-paced environment Professional demeanor and customer-first mindset Gossett Motor Cars Offers Team-oriented, supportive work environment Clear advancement and career-growth opportunities Affordable medical insurance plans Paid vacation (3 weeks) Employee vehicle purchase program On-site mobile health clinic
Posted 1 day ago
Corporate and Foundation Relations Specialist (FT- 1.0 FTE, Day Shift)
Bozeman Health Deaconess HospitalBozeman, Montana
Position Summary: The Corporate and Foundation Relations Specialist is responsible for supporting the advancement of Bozeman Health Foundation’s mission by managing philanthropic relationships with business and foundation prospects. Writes and manages grants and solicitation requests for corporate, private, and individual family foundations. Creates and maintains relationships with leadership at these entities and coordinates appropriate meetings and interactions to occur with Health System leaders and senior staff Works in close collaboration with Foundation team members. Minimum Qualifications: Required Bachelor’s Degree in business, communications, marketing, sales, or related field Three (3) years of experience in a professional corporation or foundation fundraising environment Preferred Certified Fund Raising Executive (CFRE) Professional education coursework completed in the development field Healthcare experience and a working knowledge of the region Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned, Bozeman Health policy, and other registry requirements. Serve as the foundation liaison to regional businesses, corporations, and foundations. Identify, cultivate, and solicit corporate and foundation contributions. Establish, evaluate, and assess annual goals, targets, and benchmarks for corporate and foundation giving Develop and manage corporate and foundation stewardship plans. Engage new and existing vendors as contributors. Network regularly with regional businesses and attend applicable functions. Solicit and steward annual Hospitality sponsorships. Collaborate with the Foundation team on grant tracking and reporting. Coordinate with system departments on grant-worthy projects. Research and submit appropriate foundation grant applications. Volunteer in meaningful ways to benefit the community including internal and external event attendance. Develop strong relationships with Health System team members in support of the Foundation’s mission. Lead, teach, inspire, help, and consistently demonstrate hospital behavioral standards. Manages a portfolio of businesses and grant-making foundation donors. Knowledge, Skills and Abilities Demonstrates sound judgment, patience, and maintains a professional demeanor at all times Exercises tact, discretion, sensitivity, and maintains confidentiality Performs essential job functions successfully in a busy and stressful environment Learns current and new computer applications and office equipment utilized at Bozeman Health Strong interpersonal, verbal, and written communication skills Analyzes, organizes, and prioritizes work while meeting multiple deadlines Schedule Requirements This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. On-call work may be required to respond promptly to organizational, patient, or employee needs. Physical Requirements Lifting (Rarely – 30 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by the personnel so classified. 77271000 Foundation Administration (CORP)
Posted 2 weeks ago
Patient and Family Relations Specialist
Mass General BrighamNewton, Washington
$55,390 - $80,486 / year
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Patient and Family Relations Specialist (PFR) supports the PFR Manager at NWH to oversee and manage hospital-wide patient family relations initiatives and daily work at NWH. The PFR Specialist is responsible for all incoming calls, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints/grievances/compliments) and other requests in a compassionate and supportive manner.Principal Duties and Responsibilities:-Provide dedicated support to community sites based on volume and capacity-Provide interim or surge support for Patient and Family Relations services across assigned hospitals and departments-A significant portion of the role involves supporting care teams in managing challenging behaviors, up to and including care agreements and dismissal management. -Respond to patient and family concerns, complaints, and grievances with empathy, timeliness, and adherence to regulatory requirements (e.g., CMS, DPH, Joint Commission)-Collaborate with interdisciplinary teams to investigate concerns and ensure appropriate follow-up and communication-Support complaint documentation and grievance workflows in accordance with institutional policies-Promote a culture of patient-centered care by educating staff on communication best practices and de-escalation strategies-Participate in systemwide efforts to standardize PFR practices and improve processes-Performs other duties as required and assigned. Qualifications Qualifications: Bachelor’s degree in social work, psychology, human services or related field preferred. 1-3 years experience working with patients/consumers in a healthcare setting required 3 years experience in community outreach/engagement working with diverse populations preferred Familiarity with healthcare regulatory requirements for patient complaints and grievances Strong written and verbal communication skills, with the ability to navigate sensitive conversations and diverse populations Willingness and ability to travel between facilities as needed A combination of education and experience may be substituted for requirements Computer and Internet skills and experience required: familiarity and comfort with MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access) Additional Job Details (if applicable) Skills/Abilities/Competencies: Ability to communicate (both verbally and in writing) clearly, compassionately, sensitively and in a health literate way with patients and their loved ones in a complex clinical environment. Ability to continuously respect and value diversity Excellent customer service skills to patients, loved ones, and staff via phone or in person and able to provide immediate assistance to a wide range of customers with varying needs and concerns. Excellent interpersonal skills with individuals in crisis. Excellent negotiation skills in a diverse and multicultural environment. High level of sensitivity to confidential information. Exhibits excellent organizational skills. Excellent teamwork and collaboration skills. Experience in managing multiple tasks and functions at the same time. Working Conditions: Office setting Frequent, daily use of computer, telephone, fax machine Occasional early or late meetings to accommodate clinicians’ schedules Highly confidential data and medical records materials require extreme discretion Special Requirements: Must be available to work in the case of a hospital-declared emergency. Must be available to assist during regulatory agency reviews. Willingness and ability to travel between facilities as needed Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $55,390.40 - $80,485.60/Annual Grade 6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Posted 1 week ago
Resident Relations Associate (Residential)
CIM Group, LPAlexandria, VA
ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: The Resident Relations Associate assists in the smooth operation of the property, addressing maintenance, leasing, finance, administration and overall customer satisfaction and retention. Responsible for customer service as it pertains to residents and serves as the liaison between the maintenance team and the residents. ESSENTIAL FUNCTIONS: Assist the Property Manager in addressing the needs of the property and its residents. Addresses resident complaints and maintenance requests. Scheduling appointments for repairs and for meetings with residents. Prepares correspondence and notices. Prepares paperwork with respect to resident accounts. Responsible for follow up with residents to guarantee the work orders are being done correctly and expeditiously. Assisting with rent increases, late payments/collections, evictions and the move-in/out process. Maintain files for residents, lease applications, deposits, etc., and assist in leasing when needed. Such other tasks or assignments as may be required by management. SUPERVISORY RESPONSIBILITIES: None. EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.) High School Diploma required. Prior experience in residential real estate preferred. Proficient in Microsoft Office, especially Excel and Word. Experience in Yardi or comparable software a plus. Operate standard office equipment. KNOWLEDGE, SKILLS AND ABILITIES: Detail oriented, deadline driven and ability to manage multiple tasks. Ability to work independently and to proactively evaluate and address work opportunities within the area of responsibility. Ability to apply common-sense understanding to carry out instructions. Ability to solve practical problems. Ability to communicate effectively, both written and verbal. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and/or reports. PERFORMANCE METRICS: Accuracy in work product. Timeliness in completion of work product. Feedback from clients, peers, customers, and other key contacts on effectiveness of the incumbent. WHAT CIM OFFERS: At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including: A variety of Medical, dental, and vision benefit plans Health Savings Account with a generous employer contribution Company paid life and disability insurance 401(k) savings plan, with company match Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program, including monthly and quarterly prizes And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-SP1
Posted 30+ days ago
Senior Employee Relations Partner
New RelicPortland, Oregon
$103,000 - $129,000 / year
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Overview
Schedule
Full-time
Education
HR (PHR, SPHR, SHRM)
Career level
Senior-level
Remote
Remote
Compensation
$103,000-$129,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunityNew Relic’s People Team is seeking a proactive Sr. Employee Relations (ER) Manager who will focus on maintaining a fair, legally sound, and consistent work environment through effective management of employee relations issues, investigation procedures, and policy application across our global operations. This role serves as the subject matter expert (SME) for all global and local ER policies, directly contributing to mitigating organizational risk and fostering positive employee relationships.
What you'll do
- Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers.
- Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate.
- Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards.
- Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.)
- Often play the role of coach, mediator, and connector between employees and management.
- Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements.
- Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices.
- Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required.
- Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities.
- Help establish and maintain system of record for all investigations and documented performance issues
- Create consistent reporting process/dashboard that can be shared on demand and monthly cadence
- Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions
- Company-wide training on key performance management and employee topics
- Improve and scale the company approach to employee relations and performance management
This role requires
- 5-7 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance
- Experience with on-going and on demand reporting systems
- Experience with analytics and holistic reporting
- Experience with not only IUS but also global laws
- Experience working with and presenting to Company executives
- Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions.
- Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements.
- Strong foundational knowledge of major US employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues
- Demonstrated ability to efficiently research, interpret, and apply non-US labor and employment law principles under the direction of Legal and senior HR stakeholders
- Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws
- Strong problem solving, collaboration, critical thinking, and team building skills
- Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service
- Bachelor's degree or equivalent work experience in business, systems, HR, or related fields.
Bonus points if you have
- HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus.
- High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms.
- High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes.
- General understanding of international mobility/expatriate management.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$103,000 - $129,000USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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