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Client Relations Manager - Entry Level
Precision Marketing AdvantageNew Braunfels, TX
Here at Precision, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an Entry Level Client Relations Manager to support our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance community contributions for our partnered charities. The Entry Level Client Relations Manager will play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our clients' causes and missions. Success in management operations, outreach, sales, client communication, and more can extend this position into further positions within our clients' companies or our organization . Responsibilities of an Entry Level Client Relations Manager: Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele Continuous Learning : Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations Requirements of an Entry Level Client Relations Manager: While a background in customer service, sales, or marketing is preferred, it is not mandatory Possess 1-3 years of experience in a customer-facing role to excel in managing relationships - retail, sales, medical field, customer service, or related industry Exhibit a strong desire to actively contribute to the community by supporting charitable causes Available for in-person meetings and training sessions at our office Comfortably address both small and large groups, displaying strong communication skills Thrive in both independent and team-based work environments Exemplifying a solution-oriented attitude and a willingness to support team-members   #LI-Onsite Powered by JazzHR

Posted 1 week ago

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Investor Relations Associate Temporary Role
Kayne Anderson Capital AdvisorsLos Angeles, CA
Title :               Investor Relations Associate Temporary Role Location :        Los Angeles, CA - Hybrid Company Overview Kayne Anderson, founded in 1984, is a leading alternative investment management firm focused on real estate, credit, infrastructure, and energy. With a team defined by an entrepreneurial and resilient culture, Kayne Anderson’s investment philosophy is to pursue cash flow-oriented niche strategies where knowledge and sourcing advantages enable us to deliver above average, risk-adjusted investment returns. As responsible stewards of capital, Kayne Anderson’s philosophy extends to promoting responsible investment practices and sustainable business practices to create long-term value for our investors. Kayne manages $37 billion in assets (as of 1/1/2025) for institutional investors, family offices, high net worth and retail clients and employs 350 professionals. Requirements Duties and Responsibilities Receive and field all incoming investor inquiries via IR inbox/IR phone line Create and circulate deal announcements Coordinate IR logistics for marketing events and conferences including running investor invite lists through Salesforce and Cvent Participate in projects and special assignments, as requested on a periodic basis Qualifications 2-5 years in a financial business environment Ability to handle confidential material with utmost discretion Highly organized and detailed oriented Strong written and oral communication skills Ability to work independently and confident in a fast-paced environment Knowledge of Salesforce and CVENT is a plus Education / Experience Bachelor’s degree or equivalent combination of education and experience Strong team player Excellent written and verbal communication skills Detail oriented Ability to multitask and prioritize responsibilities in a fast-paced and changing environment Must be able to work independently as a part of a team Benefits Lunch provided and gym in office Compensation: The hourly range for this position is $30-$35/hour Employment with the company is contingent on the applicant being able to provide proof of eligibility to work in the United States at the time of hire. Kayne Anderson is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring, and the California Fair Chance Act.

Posted 2 weeks ago

Community Relations Manager-logo
Community Relations Manager
Enable DentalDenver, CO
Enable Dental is in search of an enthusiastic Community Relations Manager who will be instrumental in connecting our dental services with communities in need, particularly focusing on patients receiving home health care and hospice services. This role encapsulates both relationship management and community outreach, aiming to enhance the visibility and accessibility of our dental care offerings. In this role, you will be responsible for: Building and nurturing relationships with key personnel at senior living facilities, healthcare providers, and community organizations to increase awareness and referrals for our dental services. Executing marketing initiatives to promote our services, including attending community events and presenting our offerings to potential partners. Utilizing CRM tools to track interactions, monitor relationships, and report on sales activities and performance metrics. Working collaboratively with the operations team to ensure smooth transitions for new patients and high standards of service delivery. Gathering feedback from community partners and using it to continuously improve our services. Requirements A high school diploma is required; a degree in marketing, communications, or a related field is preferred. Minimum of 3 years of experience in community relations, healthcare sales, or marketing. Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively. Experience with CRM software and the ability to manage multiple relationships and leads. Knowledge of dental services and the healthcare landscape is highly desirable. Must have a reliable vehicle for travel and a valid driver's license. Ability to pass background checks as required. Benefits Compensation: Enjoy a competitive base salary of $75,000 PLUS uncapped Bonus Structure!! Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

Posted 3 weeks ago

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Vice President of Finance and Investor Relations - Healthcare
xponentiateBronxville, NY
Company Overview:  At Essen Health Care, we care for that!  As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today! What are we looking for? The Vice President of Finance will be a key member of the executive leadership team, responsible for overseeing all financial operations of our Health Care Services business. This individual will provide strategic financial leadership, drive financial planning, and support growth initiatives, including mergers and acquisitions. The ideal candidate will bring deep financial acumen, strong leadership skills, and significant experience in both health care services and investment banking. Requirements · Lead and manage all aspects of financial planning, budgeting, forecasting, and analysis for the health care services division. · Partner with the executive team to develop and execute the company’s financial strategy, supporting both organic and inorganic growth. · Oversee financial reporting, investor relations ensuring accuracy, and timely delivery to stakeholders. · Evaluate and execute M&A opportunities, including target identification, due diligence, valuation, deal structuring, and integration. · Provide financial modeling and analysis to support business development, capital investments, and strategic initiatives. · Manage relationships with banks, investors, auditors, and other external partners. · Oversee treasury, cash flow management, and capital allocation. · Build, mentor, and lead a high-performing finance team. · Present financial results and strategic recommendations to the executive leadership. Qualifications · Bachelor's degree in finance, Accounting, Business Administration, or related field; MBA or CPA preferred. · 10+ years of progressive financial leadership experience, with at least 3 years in a senior finance role within health care services · Prior experience in investment banking, preferably with exposure to health care transactions (M&A, capital raising, etc.) · Strong knowledge of health care industry regulations, reimbursement models, and operational metrics and ACO Reach programs · Demonstrated success leading M&A transactions from inception to integration · Exceptional analytical, strategic thinking, and communication skills · Proven ability to lead and develop high-performing teams · Advanced proficiency in financial modeling and analysis   Preferred Skills: · Experience working in a private equity-backed or publicly traded health care organization. · Familiarity with health care technology and data analytics. · Strong negotiation and relationship management skills.   Location: Required to be in Bronx-based office location 5 days a week Benefits Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population

Posted 30+ days ago

Vice President Donor Relations-logo
Vice President Donor Relations
Florida Sheriffs Youth RanchesLive Oak, FL
The Vice President Donor Relations is responsible for securing sufficient funds to operate, expand, and endow the Florida Sheriffs Youth Ranches, Inc programs. The Vice President Donor Relations initiates, manages, and evaluates all current/deferred gift programs and promotes public support for the Youth Ranches through various means of one to one and general marketing, public relations and online communications.  The Vice President Donor Relations is directly responsible to the President and is a member of the Main Office administrative team.  This position is not eligible for overtime pay.  ESSENTIAL DUTIES AND RESPONSIBILITIES  The following duties and responsibilities are given as examples of the various types of work performed in this position.  Other duties and responsibilities may be assigned.  Provide a clear vision and leadership for the statewide donor relations team in an effort to meet the overall financial development objectives.  Provides risk management and supervision for the statewide donor relations team by coordinating, advising, motivating, training and evaluating employees.  Knows and interprets the mission of the agency to the public through the various media, publications, and verbal communication.   Acquires and cultivates charitable gifts through direct mail, payroll deduction and various other methods.  Provides appropriate donor recognition opportunities by ensuring various awards and other tokens of appreciation are available as needed.  Recommends, implements, and evaluates strategies for increasing current and deferred gift support (particularly wills, gift annuities and charitable trusts) from the various Youth Ranches donor sources; assumes ultimate responsibility for the accuracy of various calculations pertaining to deferred gifts and compliance related to various charitable solicitation laws.  Provides regular analysis and feedback of fundraising efforts.  Develops and manages various agency publications and produces promotional, informational or appreciation items.  Coordinates and schedules all fundraising special events.  Develops and maintains an agency-wide Crisis Management Policy and is alert to potential crisis situations that may adversely affect the Youth Ranches.  Reviews special gift agreements, endowments, scholarships and restricted funds to ensure they are formatted in accordance with donor wishes and agency needs.  Works with the Vice President of Programs and Vice President of Finance in the administration of designated funds.  Ensures the procurement and purchasing of items for areas of responsibility in accordance with agency purchasing policy and procedures.   EDUCATION AND EXPERIENCE REQUIREMENTS  Master's degree with at least 10 years of fundraising and development experience in progressively responsible leadership positions.  Strong background managing all aspects of fundraising, including high net worth  individuals, foundation and corporate relations, direct mail, and online.  Experience creating budgets and forecasting revenue.  Proficiency with fundraising applications using available data to perform  comprehensive donor data analysis and reporting.  Strong understanding of data utilization and management, as well as the effective  use of fundraising data for strategic operations and decision-making.  Experience supervising and managing a diverse and geographically distributed  team with demonstrated ability to work collaboratively, delegate responsibility, inspire, engage and motivate staff.  Job Type: Full-time  Pay: $80,000 Annually  Benefits: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee Assistance Program Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac Products Available We have a very extensive and strict background screening process. We are an equal opportunity employer and a drug free workplace.    Powered by JazzHR

Posted 1 week ago

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Community Relations, Hospice Marketer
Crossroads Hospice & Palliative CareChester, PA
As a Community Relations  professional, you are more than a representative—you’re a champion for compassionate care. In this pivotal role, you’ll build meaningful relationships with physicians, healthcare facilities, and community organizations to ensure patients and families receive the hospice support they need, when they need it most. At Crossroads, we believe that hospice care is not a transaction—it’s a commitment. A commitment to the delicate, powerful work of guiding individuals and families through life’s final chapter with dignity, empathy, and skill. Compassion isn’t just a part of our mission—it is our mission. And our success begins with a team that leads with heart. If you are motivated by purpose, skilled at creating trusted partnerships, and passionate about ensuring patients receive the care they deserve, we invite you to bring your talents to Crossroads. Together, we can redefine what compassionate end-of-life care truly means—one relationship at a time. Community Relations Hospice Marketer Responsibilities: Responsible for the profitable marketing of hospice services. These customers may include, but are not limited to Third Party Payers and Managed Care Companies, Physicians, Hospitals, Nursing Homes, and Medical Institutions. Responsible for meeting or exceeding the profitable growth of referrals and increasing the length of stay. Responsible for coordinating and marketing all hospice contracts. This includes monitoring the progress of individual contracts and collecting all relevant data. Work with the Executive Director in identifying and qualifying potential new services to meet customer needs. Responsible for the development and implementation of annual marketing plans. Responsible for keeping a record of all existing customers, tracking trends, markets, and demographics. Responsible for analyzing referral data, trends and adjusting marketing efforts based on data analysis. Responsible for follow-up on all marketing efforts and informing the Executive Director of the status of activities. Responsible for maintaining complete confidentiality of patients’ records, and all other confidential information which may be received during the course of patient care, including financial information and personnel records. Complies with policies and professional standards. Acts independently and responsibly to perform duties on a consistent basis. Assist with the preparation of press releases and newsletters.   Community Relations Hospice Marketer Requirements: Requires a Bachelor's degree in marketing or equivalent experience in sales and marketing in the service industry. Requires one (1) to three (3) years of sales and marketing experience, preferably in-home care or hospice. Requires the ability to travel.  The position serves Delaware County Must have a reliable vehicle/transportation, a valid driver’s license, required automobile insurance, and the ability to safely and independently operate said vehicle. Community Relations Hospice Marketer Schedule & Benefits: Schedule: Monday to Friday, 8:30 am - 5:00 pm Be part of a team willing to grow, listen, be heard, and be challenged. Health, Dental, Vision, 401k, PTO Powered by JazzHR

Posted 1 week ago

Manager, Strategic Relations-logo
Manager, Strategic Relations
Quona CapitalWashington, DC
Location: Washington, D.C. Preferred, NY or London Possible Travel: Up to 25%, including international Work Style: Hybrid / remote-first with select in-person days/weeks (tracking DC office cadence) Reports To: IR Managing Partner Overview Quona Capital is seeking a dynamic, highly collaborative Manager, Strategic Relations to catalyze a critical inflection point in the firm's growth and strategic ambitions, as it raises two key vehicles. This role is central to strengthening and delivering Quona's value proposition to Limited Partners (fund investors), engaging them and other key stakeholders while acting as connective tissue across the organization and beyond. This cross-functional position plays a key role in Investor Relations and Fundraising, and other strategic initiatives. You are a mission-aligned operator who is strategic in orientation, analytic in approach, efficient in distilling information, and a tactical executor who can drive projects forward in a global, fast-paced environment. You'll build out Quona's value proposition to our LPs and advance strategic initiatives, based on the needs of our investors as well as the Quona platform and portfolio. About Quona Capital Quona Capital is a leading venture and growth equity investment firm focused exclusively on inclusive fintech. We back category-defining financial technology companies that are expanding access to high-quality, affordable financial services for underserved consumers and small businesses. With a footprint across India and Southeast Asia, Latin America, Sub-Saharan Africa, and MENA, Quona brings deep regional expertise to its global investment strategy. Our team is based in dynamic growth hubs including Mexico City, Sao Paulo, Bangalore, Singapore, Cape Town, and Dubai, with presence in Washington, DC, New York, London, and San Francisco. Founded over a decade ago, on the belief that technology can be a powerful force for financial inclusion, Quona continues to invest in transformative companies driving meaningful change. Learn more about our mission, our team, and our portfolio of inspiring entrepreneurs at www.quona.com. Core Responsibilities Investor Relations: Serve as an integral team member on our Investor Relations & Fund formation team to drive initiatives that strengthen Quona's value proposition and capacity to partner with our Limited Partners and other strategic entities Business Development & Client Service: Drive forward and service relationships with priority fund investors and other strategic partners, including crafting bespoke presentations for meetings and developing content in response to inquiries from LPs and other strategic relationships (e.g., anchor cultivation). LP Value Add and Support: Identify and set in motion opportunities to drive value to Limited Partners, e.g., through substantive content pieces, custom engagement, and quality strategic events etc. jointly with relevant colleagues. Co-investment Program: Coordinate Quona's co-investment offerings to maximize value for Quona LPs, portfolio companies, and Quona itself. Become an expert on the portfolio and strategy to embed into investor communications and outreach. Portfolio Management + LP Communication: Work closely with IR, portfolio, and investment teams to analyze and synthesize portfolio company performance and translate data into compelling, investor-ready materials that support capital formation, co-investments, and ongoing LP engagement. Leverage knowledge to ensure quality control of quarterly reports, presentations, and data rooms. Operational Enablement: Support the development and consistent use of systems and tools that enhance the delivery of the bespoke client service experience Quona is known for. Drive pipeline acceleration and project management - improving systems to streamline information flow (e.g., CRM, knowledge management, dashboards, investment tracking). Strategic Initiatives: Support the Managing Partners and COO to develop and drive forward strategic initiatives for the firm. Strategic Project Management: Supports with preparation for partner meetings and internal strategy offsites, project managing workstreams with Partners to execute key strategic initiatives across the firm (e.g., 2025-secondary opportunities and exit planning, investment management improvements) Firmwide Goalsetting & Management: Translate the Managing Partner's strategic vision into actionable plans with clear metrics, monitoring KPIs, and driving accountability. Helps prioritize initiatives, manage cross-functional projects, and ensure alignment across the partnership. Requirements Ideal Candidate Profile Experience ~5 years of experience in a strategy, investor relations, or chief of staff-type role, ideally in a fast-paced, high-performance environment. Management consulting or equivalent experience preferred , as is a graduate degree such as an MBA. Key is an "athlete mentality" - someone resourceful and high-performing, able to navigate ambiguity and problem-solving while driving results. Experience working in global and multicultural environments is a strong plus. Exposure to Limited Partners and private capital allocators, financial services, corporates, family offices, fintech, and/or venture capital is a strong plus. Core Capabilities & Strengths Strategic & Tactical: Connects high-level strategic goals with daily execution. Communication Pro: Distills complex viewpoints into actionable plans, presentations, and written communications. Emotionally Intelligent: Adept at working with global, diverse teams across levels and functions. Thrives in a collaborative environment, values team success over individual credit, and can work behind the scenes to support and elevate others. Discreet & Trusted: Proven ability to handle confidential information with care and professionalism. Mission-Driven and Hands-On: Embraces the entrepreneurial nature of a growing firm - comfortable with ambiguity, ready to jump in wherever needed, and motivated by making meaningful contributions to a lean, fast-paced team. Technical Skills Client-Ready Deliverables: High-quality written and visual output suitable for external audiences and brand aligned Presentation Mastery: Excellent at presentation tools and the ability to create custom materials and decks for specific audiences Strong Data Assessment Capabilities: Ability to work with data to draw insights and also create strong reporting dashboards and data summaries Project Management Guru: Ability to align work effort with priority, ability to juggle a high volume of projects and tasks, and collaborate through influence Benefits Compensation & Benefits: We provide competitive, market-aligned compensation and a robust benefits package, including generous paid time off and up to 12 weeks of paid parental or family leave. Professional Growth: Enjoy an annual professional development stipend to support your career aspirations and continuous learning. Unique Opportunities: Collaborate with innovative global start-ups, immerse yourself in emerging market ecosystems, and expand your professional horizons. Also experience the excitement of an annual, in-person team offsite in one of Quona's dynamic markets. A Mission-Driven Team: Join a passionate, driven, and fun team committed to making an impact while fostering a collaborative and engaging work environment. Candidates of all backgrounds, especially those belonging to underrepresented minorities, are highly encouraged to apply. Quona values entrepreneurial spirit, problem-solving capabilities, and positive attitudes.

Posted 30+ days ago

Director, Earned Media - Conservative Media Relations-logo
Director, Earned Media - Conservative Media Relations
Rational 360Washington, DC
ABOUT RATIONAL 360 Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm that partners with major corporations, nonprofits, trade associations, and advocacy organizations navigating policy, reputation, and media challenges. We offer a fast-paced, collaborative, and entrepreneurial environment where smart strategy and measurable results drive everything we do. With a staff of approximately 100 and growing, Rational 360 is partially employee-owned and deeply invested in professional development, mentorship, and career advancement. Our teams work at the forefront of strategic communications, public policy, and media engagement across a wide variety of sectors. ROLE OVERVIEW Rational 360 is seeking a Director of Earned Media with strong media relations experience and a working knowledge of the conservative media landscape . The ideal candidate will be a skilled communicator with a sharp political instinct, capable of identifying newsworthy angles, securing media placements, and supporting client storytelling across national and conservative media outlets. This role is ideal for candidates with a background in public affairs, campaign communications, or journalism, who are looking to grow their leadership skills and deepen their impact in the earned media space. You will help lead media relations strategy and execution for multiple client accounts and serve as a trusted resource for media outreach and press engagement. RESPONSIBILITIES Develop and execute earned media strategies that align with client goals and target conservative and national media outlets. Build and maintain strong relationships with conservative and center-right reporters, producers, editors, and digital influencers. Draft compelling press materials, including pitches, press releases, op-eds, and talking points. Pitch stories and secure media coverage in both traditional and digital outlets. Monitor the media landscape and identify opportunities for proactive media engagement or rapid response. Collaborate with account leads, digital strategists, and policy specialists to execute integrated communications campaigns. Contribute to new business development and proposal writing when needed. Manage junior staff and interns, providing mentorship and quality control. Requirements EXPERIENCE & QUALIFICATIONS 5–8 years of experience in media relations, public affairs, political communications, or journalism. Working knowledge of the conservative media landscape and demonstrated ability to secure placements in center-right outlets (e.g., Fox News, Washington Examiner, Daily Caller, etc.). Strong written and verbal communication skills with the ability to craft and pitch compelling narratives. Ability to work in a fast-paced environment and manage multiple client priorities simultaneously. Prior experience in a communications agency, campaign, Capitol Hill, media outlet, or advocacy organization preferred. Highly organized and detail-oriented, with a collaborative and entrepreneurial spirit. A strategic thinker who understands how media engagement fits into broader communications and public affairs goals. Benefits BENEFITS Rational 360 offers competitive compensation and a generous, comprehensive benefits package. Employees work on-site in our downtown DC office three days a week, with the option to work remotely two days per week.

Posted 4 days ago

Senior Member Relations Manager - US Based Remote Opportunity-logo
Senior Member Relations Manager - US Based Remote Opportunity
Common AppArlington, VA
ABOUT US Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application.  If you are an experienced admissions professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Senior Member Relations Manager RESPONSIBILITIES As a member of the Member Relations team, and reporting to the Director, Member Relations, this position provides strategic advice to assigned member colleges and universities that use Common App, in addition to serving in a leadership role within the Member Relations team. They bring expertise and focus on serving a sector of members that may include, but is not limited to, community colleges, regional state systems, or institutions that admit the majority of their applicants.  They offer advanced technical expertise, acting as a designated subject matter expert in supporting and meeting the needs of this sector of higher education. Additionally, the Senior Member Relations Manager serves as a coach and mentor, providing leadership to the team and acting as an escalation point. The Senior Member Relations Manager serves as the primary contact to assigned member colleges throughout the application year, performing tasks such as offering best practices regarding the configuration of school-specific requirements within the application platform, guidance on how to leverage the full portfolio of Common App programs and services, sharing industry trends, pertinent information. The Senior Member Relations Manager works to ensure a smooth experience for member institutions throughout the application year.   Requirements QUALIFICATIONS This role requires: Candidates must live in the United States. Willing to travel to attend twice annual Common App Retreat. Bachelor's degree or higher from a four-year college or university; or an equivalent combination of education and experience.  3-5 years of successful, progressive experience in account management or customer services, management, project management, communications,; Progressive customer service/account management experience Experience in college recruitment or admissions Experience in one or more of the following sectors within higher education: community colleges, regional state systems, institutions that admit the majority of their applicants, institutions serving a significant number of transfer or independent students. Advanced Technical Skills: Demonstrates mastery of core technical skills and uses them effectively. Critical Thinking: Analyzes problems, identifies patterns, and proposes innovative solutions. Initiative: Takes ownership of tasks and seeks opportunities to contribute beyond assigned responsibilities. Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner. Must possess outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage  multiple projects and processes simultaneously. Must be a quick learner in order to understand new technology and communicate technical concepts to different audiences while paying special attention to detail. Ability to understand organizational structure, products, and processes to educate both internal teams and member schools.  Must work effectively in a collaborative, team-oriented environment while also being a strong individual contributor. Professional demeanor and positive attitude. Knowledge of Common App portfolio of products and services and organization. Demonstrated ability to achieve or surpass established service goals and performance metrics. Exceeded expectations, internally and externally, in the member relations manager level position. The ideal candidate will possess: Analytical ability. Must have a working knowledge of Microsoft Office. Experience with Salesforce, Acuity Scheduling, Google Suite. A passion for higher education is a plus.  PAY: $75,000 Benefits Common App is a virtual first environment. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including:  Work-Life balance Virtual-first office Paid Time Off (PTO) Seven company-wide holidays Nine floating holidays* Sick leave Monthly mental health day *floating holidays prorated depending on start date Virtual-first support Choice of PC of MAC laptop May choose an external monitor, keyboard, mouse, and/or headset One-time office set-up stipend Monthly remote work stipend Monthly mobile stipend Financial security Market-based salaries Performance-based bonus 403(b) retirement plan 5% company contribution additional 5% company match 3-year vesting schedule Participation may begin immediately Health & wellness Choice of two health insurance plans Health Savings Account, depending on health plan selection Medical Flexible Savings Account, depending on health plan selection Vision insurance Dental insurance Insurance coverage begins on the date of hire Dependent Care Flexible Spending Account Maven virtual clinic for women’s and family health Company provided life and ad&d insurance Opportunity to purchase additional life insurance for self, spouse, and dependents Company provided short and long-term disability insurance Career development Budgeted annual funds for professional development Growth opportunities within the company Additional perks Mutual of Omaha Employee Assistance Program Mutual of Omaha will preparation services Mutual of Omaha travel assistance Payroll dedication pet insurance through PinPaws 1Password family account We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. HOW DO I APPLY To apply for this opportunity, send your resume and cover letter with salary expectations. PROTECTING YOUR PERSONAL INFORMATION: During the recruiting process, please note that Common App will never: Provide a job offer without an interview Ask for payment to process documents, purchase equipment or for any other reason Request banking or credit card information Direct you to third-party services to obtain visas or other documentation As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity. If you believe you’re a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI’s public service announcement or visit the FTC site.

Posted 30+ days ago

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Human Resources Business Partner in Employee Relations (EM6966)
Samsung SDS AmericaCerritos, CA
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.  As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. Samsung SDS America, Inc. is looking for a Human Resources Business Partner to support HR operations in west coast locations and Employee Relations in US. This HR Business Partner (HRBP) supports the organization by delivering day-to-day HR guidance and employee relations expertise in US. This role plays a critical part in fostering a positive and compliant work environment by addressing employee concerns, guiding managers through performance and development processes, and promoting employee engagement. The HRBP conducts initial investigations into employee complaints and workplace conflicts, escalating complex or sensitive cases to senior HR leaders and legal counsel as needed. Additionally, the HRBP partners with internal teams to drive consistent HR practices across onboarding, training, and policy implementation while ensuring operational effectiveness and compliance. To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html     Responsibilities: HR Operations & Support Lead communication and interpretation of HR policies, and support implementation of HR services and programs. Partner with site management and employees across multiple locations in CA to drive productivity, morale, and retention. Oversee performance management, support development plans, and guide managers through the Performance Improvement Plan (PIP) process. Provide HR support to managers, offering coaching, feedback, and assistance on HR-related issues. Support employee communications, team meetings, recognition programs, and team-building activities; coordinate and lead employee events. Manage employee orientation, help training logistics process and recordkeeping to ensure compliance and development. Provide accurate and timely HR data, including attendance tracking and productivity reports for management and employees. Oversee the onboarding and off boarding processes to ensure a smooth transition for employees. Support the full-cycle recruitment process in collaboration with the internal recruitment team. Employee Relations & Engagement Act as the first point of contact for employee relations matters, conducting initial interviews, gathering facts, and documenting incidents related to employee complaints, workplace conflicts, or potential policy violations. Escalate serious or complex issues—including harassment, discrimination, retaliation, and legal risks—to senior HR leaders and internal/external legal counsel as necessary. Ensure all employee concerns are addressed in a timely, fair, and legally compliant manner, following internal protocols and maintaining confidentiality throughout the process. Assist in the resolution of day-to-day employee concerns and support managers in handling informal disciplinary conversations and coaching discussions. Maintain detailed and organized documentation of all ER cases and coordinate follow-up actions as needed. Support internal investigations by gathering evidence, summarizing findings, and participating in action planning with leadership. Facilitate employee communications, recognition initiatives, and team-building events to enhance engagement, trust, and a positive work environment. Coordinate team meetings and internal updates to promote transparency and alignment between teams and leadership. Requirements 4+ years of HR experience required Bachelor’s degree in Human Resources, Business Administration, or related field Excellent computer skills, including a high proficiency in Microsoft Excel, Word and PowerPoint Effective oral and written communication Ability to maintain confidentiality and exercise extreme discretion General knowledge of various HR practices and procedures Ability to read and analyze procedures and regulations Ability to exhibit a high level of confidentiality Excellent interpersonal and organizational skills HR experience in warehouse or production environment preferred Ability to travel up to 30% to support other locations in west coast.  Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career.  Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $75,000 ~ $95,000/year, and your base pay will depend on your skills, education, qualifications, experience, and location.  Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Posted 30+ days ago

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Director of Community Relations
Ohe Ohnh EmpStrongsville, Ohio
Job Address: 18840 Falling Water Road
Strongsville, OH 44136
 CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Cleveland, OH market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service. PURPOSE/BELIEF STATEMENT The position of Director of Community Relations (DCR) aspires to be the leader in the market’s external, community-based business development, while being an advocate and example of superior customer service. The DCR thrives in a creative business development environment, is self-driven, and results-oriented. They work to continuously build census through community-based relationships, events, and public relations. The DCR will develop external relationships with community accounts including, but not limited to, home health agencies, hospice, physicians, senior service organizations, senior centers, non-medical home health, and disease specific advocacy organizations. This dynamic leader will work in tandem with the center's Admissions Directors to ensure census development efforts are aligned and yield positive outcomes. The DCR drives the community marketing and lead base management programs to be a resource to our communities. They help to support and elevate the community relationships of the Admissions Directors by providing market intelligence, strategic planning, and direction of relationship development. WHAT WE OFFER Pay Range: $60k-70k/annually The Director of Community Relations will enjoy a competitive salary and PTO package in a great, team atmosphere. CommuniCare offers full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. Do you have what it takes to be a Director of Community Relations for CommuniCare ? QUALIFICATIONS/EXPERIENCE REQUIREMENTS College degree in clinical or business related field, preferred 3-5 years of professional experience, preferably in a skilled nursing environment Proven sales record Exceptional time management and organizational skills Ability to multitask Responsible and tremendous follow through Self-starter/self-disciplined/personal accountability Compassionate Views themselves as a resource to potential customers. Must have the ability to make independent decisions. Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public. Must possess willingness to work harmoniously with team members in all positions. Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for business development. JOB DUTIES/RESPONSIBILITIES As the Director of Community Relations, you will take charge of: Census Development Responsible to exceed budgeted census goals and grow market share within assigned market by working in collaboration with Admissions Directors, Executive Directors, and Liaisons. Develop, maintain, and grow community-based relationships with diverse referral sources that include but are not limited to home health, service organizations, senior service programs, senior living communities, non-medical home services, and durable medical companies. Participate in Business Development meeting and planning of facilities in the market territory. Cultivate a lead database through prospecting, person-centered sales process, and creative follow ups Responsible for planning, with business development team support, and hosting two community and two professional events per month. Responsible for onsite assessment and completion of onboarding form of community referrals. Responsible to maintain community sales and referral log and document sales efforts, referrals, and admissions. In rare exception where DCR is assigned a hospital: Onboarding Forms and bedside assessment are required on all readmit and new referrals and good working relationships with DC planners must be maintained. Assess and recommend additional marketing opportunities such as direct mailings, media campaigns, etc. Assess and recommend program development or specialty service opportunities based upon market needs. Attend All mandatory regional and CHS sales and marketing trainings and meetings. All other assigned duties by Regional Director of Sales and Marketing Admissions Process Train on the Admissions Process. Possess a comprehensive understanding of admission criteria, PASRR and LOC criteria, and contract compliance. Support the Central Intake Admissions Process, ensuring that referrals are processed through the Central Intake Department. ABOUT US A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

Posted 1 week ago

Associate Director, Donor Relations-logo
Associate Director, Donor Relations
Brandeis UniversityWaltham, Massachusetts
Are you a strategic thinker with a passion for honoring donor intent and building systems that drive long-term impact? Join Brandeis University—ranked among the nation’s top private research institutions—as our next Associate Director of Donor Relations , and help ensure that the generosity of our supporters translates into meaningful outcomes for students, faculty, and programs across campus. About the Role In this highly collaborative and mission-driven position, you will play a vital role within the Office of Donor Relations. Reporting to the Executive Director of Donor Relations, you will collaborate across all areas of Institutional Advancement, as well as with campus partners and key stakeholders, to engage and inspire Brandeis’ donors at the highest level. You will develop a recognition program for leadership donors in the university’s comprehensive campaign and oversee naming opportunities and named spaces. You will manage giving/recognition societies that focus on unrestricted annual giving, and you will be able to conceptualize, plan, and staff a variety of engaging stewardship events. As the go-to expert and strategic partner, you will bring knowledge of industry trends and best practices to all aspects of the Brandeis donor relations program. This is a rare opportunity to combine analytical precision, operational leadership, and relationship-building in a role that directly supports Brandeis’ mission and donor community. Key Responsibilities Principal Gift Stewardship (40%) Maintains a portfolio of top university/campaign donors as stewardship manager. Develops customized stewardship strategies that incorporate donor reporting, recognition, and engagement opportunities. Meets regularly with principal and major gift officers to review strategy and adjust approaches as needed, and to review stewardship messaging and reporting materials. Researches, writes, and formats high-quality narrative and financial reports. Utilizes a variety of platforms to engage donors via digital, print, and in-person channels. Cultivates strong working relationships with faculty and staff across the university to keep donors informed about the programs and people they support. Identifies opportunities to maximize existing stewardship materials and create new donor communications pieces. Partners with the Executive Director of Donor Relations and donor relations colleagues to manage stewardship events from conceptualization to staffing, including inaugural chair events. Preps and facilitates individual meetings with donors and beneficiaries as needed. Giving Societies (30%) Oversees the Board of Fellows, a high-level giving society, in partnership with the Board Chair and the Executive Director of Donor Relations. Tracks membership, produces regular communications and stewardship touches, plans and executes calls with university leadership and faculty each semester, coordinates with alumni relations and event planning colleagues on special events, receptions, regional programming, and travel programs that may be of interest to the Board of Fellows. Works with the Executive Director of Donor Relations and the Chair of the Board of Fellows to carry out the restructuring of the Board of Fellows, currently underway. Donor Recognition (30%) Develops guidelines for signage and donor walls on campus that conform to campus branding and best practices. Implements a tracking system and maintains an inventory of named spaces and naming opportunities in Salesforce/Ascend. Collaborates with the Executive Director of Donor Relations and campaign staff to create innovative campaign recognition vehicles for leadership donors. Qualifications Bachelor’s degree required, MA/MS preferred 5-8 years of experience in donor relations or stewardship, preferably in a university setting, including working with recognition and giving societies, and a practical knowledge of fundraising principles. Strong writing, editing, and verbal communication skills are required. Proficiency with Microsoft Word and Excel. Experience managing events from inception to follow-up. Demonstrated ability to think critically and strategically. University campaign experience is a plus. Experience working in a donor database such as Salesforce, Raiser’s Edge NXT, Blackbaud CRM, etc., is preferred. Superior interpersonal skills with proven ability to successfully interact and collaborate with colleagues of various responsibility areas in a professional manner. Adheres to University and departmental business policies and procedures. Presents a collegial, collaborative, and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy. Why Brandeis? At Brandeis, we believe deeply in the power of philanthropy to transform lives. Our Institutional Advancement team is committed to excellence, transparency, and building lasting relationships with those who support our mission. We offer a hybrid work environment (3 days on campus, 2 remote), excellent benefits, and a community that values integrity, collaboration, and impact. Ready to help ensure every donor gift makes the difference it was meant to? Apply today and become part of a university that thrives on purpose. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")

Posted 1 day ago

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Principal, Employee Relations
CotalityDallas, Texas
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: What You’ll Be Doing: The Principal, Employee Relations is responsible for providing employee relations support to leaders and employees at all levels within Cotality. Employee relations support includes escalated cases such as employee support, manager coaching, performance improvement and corrective action, staff reduction and workforce planning, as well as investigating and resolving employee complaints and conflicts. The position is a member of a Center of Excellence for Employee Relations and provides support to people leaders across the company with day to day people-related needs fostering a positive employee environment and the development of people leader capabilities. The position engages in evaluating HR metrics and analyzing data such as employee relation case data, exit survey interviews, etc. to identify trends and themes from employee relations matters. Works collaboratively with HR Business Partners and leaders to engage in positive and proactive actions to educate and train leaders on topics to enhance people leader skills and knowledge. Collaborates with HR team members in policy clarification and administration and improving HR processes such as corrective action and performance improvement plans, separation processes, leaves of absence, and ADA accommodations processes. Follows established investigation and documentation protocols, workflows and standards. Key Responsibilities: Manage employee relations issues to resolution which includes, establishing an investigation plan in partnership with the HRBP, conducting the investigation, recommending a resolution and partnering with the HRBP and business leadership in the implementation of the resolution. Provide support to leaders on day-to-day employee concerns which include; performance improvement and corrective action, conflict resolution, policy and practice interpretation and guidance, etc. Foresee potential employee relations challenges and develop proactive strategies using innovative methods to address and resolve complex issues. Influence stakeholders to drive change and improve workplace practices Recognize and report any significant risks to the business to the Senior Leader of the ER COE and the in-house employment counsel. Analyze data and trends within the assigned area to inform decisions and drive potential solutions Collaborate with HR business partners, leaders, and in-house employment counsel to ensure policies are applied fairly and employees are treated consistently. Keep up-to-date with industry developments, best practices, relevant laws, and new challenges in employee relations. Capable of performing tasks autonomously with little guidance or oversight. Provide input into goals, objectives, and strategic direction of the function. Prioritize work and partner with cross-functional team members to handle assigned employee relations responsibilities. Support and sometimes lead special projects assigned to the employee relations and employee services team. Able to align work and priorities to the strategic imperatives, to contribute to the results of the team and work towards achieving team goals and objectives. What’s in it For You: A casual, fun working environment, where you can be part of bringing some of the most ground-breaking predictive products to market, alongside a team that’s as passionate as you are about this stuff Hybrid working model- 1-2 days in the office a week for "moments that matter" and the rest of the days can be remote. It is flexible to be in the office more often if you would like, etc. Competitive compensation and benefits! Career path for continued professional growth. Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. Job Qualifications: Bachelor’s degree or equivalent industry experience with additional HR Certification preferred Min of 10 years in an HR Generalist Role with 3+ years investigating ER Matters Experience working through employee relations investigations, including responses to inquiries/requests for information, litigation, and internal dispute resolution efforts Demonstrated ability to perform as a context and strategic thinker and to link upstream and downstream elements to core policy or program roll-out. Proven ability to multi-task, prioritizing conflicting demands and organizing time and focus to deliver solid and consistent business results Thorough knowledge of human resource policies and procedures and laws governing employment matters. Ability to evaluate and analyze situations or data using relevant information gathered and analysis to make decisions, identify gaps and recommend changes Ability to spot potential legal risk, elevate, and partner with appropriate resources to address Demonstrated success in establishing, managing, and maintaining effective working relationships at all levels and the ability to facilitate behavioral change through interactions and actions. Strong communication skills and presence to establish credibility of the function, drive collaboration and buy-in and to build competency for the organization Sound judgment skills and ability to maintain confidentiality in the handling of sensitive matters and/or private information, sharing only on a need to basis Ability to work independently with minimal supervision and direction. Provides input into goals, objectives, and strategic direction of the function Prioritizes work and partners with cross-functional team members to handle assigned employee relations cases. #LI-RS1 Annual Pay Range: 93,800 - 140,000 USD Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​ ​ ​ Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. ​ Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

Posted 30+ days ago

Developer Relations-logo
Developer Relations
liblabAustin, Texas
LibLab is an engineering company, by developers for developers. We provide a missing pillar of core internet infrastructure, and we hire people with a broad set of technical skills (and from a wide variety of backgrounds) to build that. We want people who are ready to take on some of the most challenging problems in the industry – from reliably handling millions of API requests per day, to architecting best-in class open-source SDKs and client libraries. About the Role We are seeking Developer Relations Engineers who are equally passionate about building and nurturing relationships with developers as they are about engineering. In this role, you will be responsible for building a community of developers who use and advocate for the use of Liblabs SDKs and Docs for all APIs. You will work closely with our customer and engineering teams to ensure that our SDKS meet the needs of developers and that we are providing the best possible developer experience. What You’ll Be Doing Build and maintain relationships with developers who use our SDKs/Docs and serve as the primary point of contact for developer inquiries and feedback Develop and execute a developer outreach strategy that includes community events, webinars, blog posts, and social media engagement Represent our company in developer communities, including attending conferences and meetups Collaborate with our customer and engineering teams to ensure that our SDKs/Docs are meeting the needs of developers and that we are providing the best possible developer experience Create technical content, such as documentation, tutorials, and sample code, to help developers get started with our tools. You will own our documentation portal . Own our blog portal, add content, release notes, and collaborate with the team on content strategy. Produce high-quality technical video tutorials ( example ) and maintain our YouTube, Linkedin, and Twitter accounts. Gather and analyze data on developer engagement and feedback, and use this information to inform product and outreach strategies You’ll Be a Good Fit If you have Bachelor's degree in computer science or a related field. 5+ years of experience in developer relations, developer advocacy, or a similar role Strong technical skills and experience working with developer tools and APIs. Excellent written and verbal communication skills. Proven ability to build relationships with developers and other technical stakeholders. Experience creating technical content, such as documentation and tutorials. Comfortable with public speaking and representing the company in developer communities. Strong analytical skills and experience using data to inform decision-making. Nice to have Demonstrated success in building and growing developer communities, as well as driving adoption and usage of developer tools Deep technical expertise in APIs, SDKs and Docs Experience working in a distributed organization, and ability to collaborate with teams in different time zones and cultures Experience working with open source communities and contributing to open source projects

Posted 2 weeks ago

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AVP, Employee Relations
Continental Casualty CompanyChicago, Illinois
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Job Summary Officer position responsible for direction and management for Employee Relations issues. Ensures effective implementation of strategic and operational objectives for Employee Relations, in accordance with the company’s approach to risk and efforts to minimize the costs of legal exposures that may arise. As determined by CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of 2 positions: Employee Relations Consulting Director or AVP, Employee Relations. Typically, 7-15+ years of related experience. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Implements strategic objectives with significant impact on the short-term success of Employee Relations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcome. Provides direction and support for complex employee relations issues and communicates with CNA employees, leadership, legal, human resource business partners and external employee representatives as needed. Works to achieve solutions with best possible business results, gains consensus as necessary and moves issues to resolution. Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, documenting the investigation, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals. Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level employee performance and conduct matters. Provides consultation and advice on complex leaves of absence and reasonable accommodation matters. Operates as a center of excellence for leaves and accommodations matters. Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Drafts leadership level separation agreements and negotiates packages. Stays current on evolving federal, state and local employment laws. Periodically reviews and updates company policies and employment agreements to ensure compliance with applicable laws. Leads special projects involving employee relations, leaves of absence and HR compliance matters. May perform additional duties as assigned. Reporting Relationship Typically VP and above Skills, Knowledge & Abilities Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations best practices. Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership. Strong analytical, fact-finding and evidence gathering skills. Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably. Strong time leadership and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization. Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles. Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership. Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions. Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software. Education & Experience Bachelor’s degree with Master’s preferred in related field or equivalent. J.D. degree required. Typically a minimum of ten years of related in-house, employee relations and/or legal experience. #LI-MR1 #LI-HYBRID I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

Posted 30+ days ago

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Sr. Media Relations Manager
Akerman LLPTampa, Florida
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. Akerman is seeking a Senior Media Relations Manager. The Sr. Media Relations Manager is responsible for developing and executing comprehensive media relations strategies that enhance and protect the firm’s reputation as a leading Am Law 100 law firm. This role will proactively cultivate relationships with key legal, business, and trade media, serve as a trusted advisor to firm leadership and attorneys, and manage high-profile communications initiatives that support the firm’s strategic goals. The Senior Manager will also assist with crisis communications, provide media coaching, and ensure message consistency across all channels. The position will work closely with the Chief Marketing and Client Development Officer (CMCDO) and report directly to the Director of Communications (DOC) in ideating, vetting, and implementing all initiatives. Responsibilities : Manage the positioning and messaging of the firm internally and externally by collaborating closely with firm leadership, the CMCDO, Director of Communications, and members of the MCD Department and partners of the firm. Develop and execute strategies to raise the visibility and reputation of the firm and its lawyers globally in strategic verticals. Serve as a media/message advisor to all relevant stakeholders within the firm. Develop and maintain relationships with reporters and other media contacts to enhance the firm’s visibility. Identify, train, and prepare lawyers in their interactions with the media. Periodically interview attorneys, develop content ideas pertaining to their expertise, and write articles, under the attorneys’ names, for publication in business, trade, and legal media outlets. In coordination with CMCDO, DOC, and fellow Senior Media Relations Manager, work with the firm’s outside public relations agency; meet with them to develop and refine messaging, and maximize the effectiveness of the agency by delegating and managing their work appropriately. In collaboration with the Social Media Specialist, develop online and social media strategies, particularly supporting media relations campaigns in strategic areas. Consistently refine communications strategies to comply with best practices and to obtain the greatest return on investment for the firm. Collaborate with members of the Marketing and Client Development Department to develop content and implement communications through various channels (e.g., digital and social media, website, placed and purchased media and public relations). Qualifications : Four year college degree required, preferably in marketing, communications, or journalism. A minimum of five years’ experience in public relations with a strong emphasis on writing and editing. Law firm or professional services firm experience required. Knowledge of PR/Media tools including Meltwater News. Ability to exhibit good judgment when interacting with attorneys and outside public relations agencies. Strong supervisory/management skills required. Ability to work comfortably with attorneys at all levels. Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information. Ability to exhibit sound judgment interacting with attorneys and media/publishing companies. Ability to work under the pressure of deadlines with strong problem solving skills. Flexibility in working well within a team environment. Ability to demonstrate strategic focus. Ability to define goals and follow through to achieve results. Ability to prioritize and manage time effectively. Possess reliability, dependability and motivation. Excellent organization and highly effective communications skills, both oral and written. Exceptional client service both internal and external. We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-LS1

Posted 3 weeks ago

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Labor Relations Manager
Keolis AmericaAustin, Texas
On-Site ONLY (Local Candidates/Austin, TX and surrounding areas) This position does not allow for remote or hybrid opportunity. Knowledge and Experience: Bachelor’s degree in business administration, Human Resources, Industrial Relations, or related field required; master’s degree preferred. 3 - 5 years progressive experience in Employee Relations role in transport, manufacturing or utilities setting; 2 years in a leadership role preferred. Experience must include pro-active labor relations; labor contract negotiations, interpretation, and administration; employee advocacy and management consulting; Human Resources policies and procedures design, development, and administration; developing and delivering management training in employee relations. Extensive knowledge and experience with the NLRA. Ability to develop, interpret and communicate policies and procedures, contract language, etc. Knowledge of employment law including EEO, AAP compliance, Worker's Compensation, O.S.H.A. etc. Strong preference for multi-facility work environment experience Strong labor investigations skills High organizational skills Calendaring and maintaining labor related meetings and hearings HR Certification (SHRM or similar) preferred Mediation and/or Arbitration Training (American Arbitration Association or similar) preferred Skills: Ability to effectively communicate, both verbally and in writing, complex issues to wide and varied audiences in a manner that is clear, concise, accurate and diplomatic Excellent analytical skills Ability to develop meaningful reports and statistics based on raw data utilizing various software applications Coaching and educating managers Building strong, positive union relationships (Partnership) Liaison with Business Development for new contracts Compliance minded Internal partners to HR, Legal and Business Development and Operations Define and create framework for pattern bargaining Capable and competent to sit first chair in contract negotiations and act as company representative in mediation, arbitration and legal cases Key Accountabilities: Employee and Labor Relations Strategy Work with the divisional leadership team to develop and recommend tailored employee relations strategies that will drive engagement with our employees while maintaining productive and enabling union relationships Ensures that a strong and effective preventive labor relations program is effectively executed, including the identification of potential problem areas, collection and interpretation of data, and interaction with departments to ensure systemic trust and fairness, equitable treatment, and a positive work environment Represent the division as required in dealing with trade unions Provide coaching and development to managers in dealing with Trade Union topics. Labor Relations & Human Resources Policy and Procedures Assist and advise in the development of relevant employee related policies and processes ensuring compliance with all applicable employment laws and regulations. Ensures policies, procedures and practices are consistent with current legal trends; adjusts existing policies as required in a timely and effective manner. Support to HR Peers and General managers on complex issues relating to employee discipline, grievance, or Fair Treatment process. Mediates to resolve employee relations issues, potential grievances, or formal grievances with both union and non-union employees, ensuring such grievances are processed in a timely and effective manner. Coordinate the resolution of Industrial disputes, including representing the business in the negotiation and settlement of cases lodged with external appeal bodies relating to employment Provide advice and training to managers on contemporary labor relations practice to enable the productive manager-employee relationship Maintain records and prepare reports analyzing labor relations issues Establish and maintain process to assure all correspondence to the Trade Unions Collective Agreement Development Develop and implement best practice collective agreement negotiation standards to be followed across the division Coach and facilitate management reviews of collective agreements to identify opportunities to simplify, streamline and improve the union agreements Prepare for and conduct negotiations with employees and unions to protect the organizations interests Support and report on implementation of negotiated outcomes, ensuring all identified risks and opportunities are tracked and escalated where appropriate Agreement implementation and application Input to agreement implementation, providing continuity from the development into the benefits realization Provide subject matter expertise for the HR leads and where required General Mangers on CBA interpretation and application, ensuring that accurate and Monitor conformance with the industrial instruments covering the division Handles grievances arising from the administration of the collective bargaining agreement up to and including arbitration case preparation Support the development of strike contingency planning in support of efforts to respond to any labor disruption or work stoppage Additional Statements: Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate. EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible INDHP

Posted 30+ days ago

Director, Payer Relations-logo
Director, Payer Relations
InovalonMinneapolis, MN
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Director, Payer Relations is responsible for managing and strengthening relationships with payers, clearing houses, and industry partners to support Inovalon’s Business Unit.  This role focuses on improving transaction performance, leading contract negotiations, and driving initiatives that enhance payer connectivity and reduce claims lifecycle friction. The Director, Payer Relations, will collaborate cross-functionally to analyze metrics, resolve issues, and contribute industry insights to inform strategic planning and ensure regulatory alignment. Duties and Responsibilities: Strategic Partnership and Network Development: Build and maintain strong relationships with payers, understanding their needs, expectations, and market trends.  Establish and maintain strategic relationships with payers, clearing houses, and industry consortiums. Lead negotiations and agreements with new and existing payer partners. Performance & Optimization: Analyze payer connectivity performance metrics and transaction response metrics (e.g., payer not responding, member not found) and lead initiatives to improve outcomes. Ensure high availability and reliability of payer transactions. Gather feedback cross-functionally on connectivity and transaction response metrics to drive enhancement requests and prioritization. Strategic Planning & Execution: Develop and lead the strategy for expanding payer and clearinghouse integrations across all lines of business. Identify opportunities to strengthen payer connectivity, reduce claims lifecycle friction, and improve provider-payer data flow. Contract Negotiation and Management: Negotiate and manage contracts with payers, ensuring favorable terms and compliance with regulatory requirements. Market & Industry Intelligence: Monitor payer requirements, CMS mandates, and interoperability trends to inform roadmap planning. Represent the company in payer and industry working groups, such as WEDI or CAQH. Maintain compliance with Inovalon’s policies, procedures and mission statement. Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum of 10+ years of experience in healthcare IT, payer relations, Revenue Cycle Management, or connectivity infrastructure, with 3+ years in a strategic leadership role. Strong understanding of HIPAA EDI transactions (e.g., 837, 835, 270/271), clearinghouse processes, and payer-provider data exchange models Experience with FHIR and CMS interoperability rules. Proven experience of developing and scaling successful partnerships and payer connectivity networks, either at a health tech company, clearinghouse, or payer. Strong experience building payer networks, either at a health tech company, clearinghouse, or payer. Deep understanding of healthcare business models, including providers, payers, digital health, and value-based care. Ability to work with all levels of individuals as a team player or in leadership role. Excellent critical thinking and logical reasoning abilities. Excellent written and verbal communication skills as well as strong presentation skills. Proficient with Microsoft Office, with emphasis on Word, Excel and PowerPoint; Understanding and managing expectations, ability to drive win-win solutions, building and maintaining customer relationships. Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail. Ability to thrive in fast-paced and changing environments. Education: Bachelor’s degree or equivalent work experience. Master’s degree preferred. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position is expected to be less than 45%. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable  benefits package  with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $126,000 — $140,000 USD If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply .  Inovalon is most interested in finding the best candidate for the job , and you may be just the right person for this or other roles.   By embracing inclusion , we enhance our work environment and drive business success. Inovalon strives to provide equal opportunit ies to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.   Inovalon is proud to be an equal opportunity workplace . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or v eteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.   To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this  link

Posted 3 weeks ago

Sr Vendor Relations Manager - Pharmaceutical-logo
Sr Vendor Relations Manager - Pharmaceutical
MedlineNorthfield, Minnesota
Job Summary Oversee and manage a portfolio of strategic branded suppliers to obtain best financial and operational position. Serve as primary liaison between vendor and Medline for assigned vendors. Develop and grow new business through collaboration with sales and marketing teams. Job Description MAJOR RESPONSIBILITIES Manage strategic vendor relationships and/or vendor projects in which cross-departmental and cross-divisional activity is required. Demonstrate expertise in holistic financial decisions. Negotiate agreements with vendors to achieve improved financial terms and conditions including review of direct reports agreements for approval as necessary. Types of agreement include but are not limited to: Distribution Agreements, Operational Efficiency Agreements, and Transportation Agreements. Build collaborative partnerships with strategic vendors including buy-in and support across all leadership levels internally within Medline, and externally with the vendor. Develop, sell, and implement marketing programs designed to sell more profitable products and deliver value and savings to Medline customers and sales reps. Develop and deliver presentations and proposals that demonstrate the value proposition and differentiation of Medline products and services. Collaborate with Marketing team to develop marketing insights and materials. Provide thought leadership and guidance to Vendor Managers on how to effectively service a portfolio. Demonstrate portfolio ownership by creating and defending strategies with sound judgement and analytics. Communicate and maintain vendor scorecards and manage vendor relationships towards achieving top level performance. Primary responsibility to assigned vendors to problem-solve and mediate through challenges and opportunities they arise. Develop, plan and attend business reviews with vendor, as well as represent and engage in healthcare industry events, relations councils, and trade show events. This is a high-level individual contributor role - management responsibilities limited to leading day-to-day activities and outcomes of a group of employees. May be involved in hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. MINIMUM JOB REQUIREMENTS Education Requires a Bachelor’s degree, Pharmacist license or Nursing degree Work Experience At least 8 years of overall experience in marketing, product management, or sales. Distribution operations or general pharmacy and healthcare market experience. At least 5 years of experience in negotiating with outside vendors, including negotiating contracts, prices, resolving service issues, and/or reconciling differences. Knowledge / Skills / Abilities Portfolio management experience with demonstrated skills to network pharmacy leaders at Executive and C-Suite level. Knowledgeable in preparing financial planning, budgeting, forecasting and working within profit & loss (P&L) statements. Familiarity with freight incoterms and logistics standard operating procedures. Proficiency with Microsoft Office tools. Position requires travel up to 25% of the time for business purposes (within state and out of state). Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $132,600.00 - $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Posted 1 week ago

Customer Relations / Brand Ambassador-logo
Customer Relations / Brand Ambassador
PuroCleanLos Angeles, California
Replies within 24 hours Benefits: Bonus based on performance Company car Company parties Competitive salary Health insurance Opportunity for advancement Training & development Customer Relations / Brand Ambassador Be the friendly face that helps people rebuild their lives. Why Join Us? At PuroClean, we don’t just clean up disasters, we help people recover. As a Customer Relations / Brand Ambassador, you’ll be connecting with contractors, property managers, real estate and insurance professionals, helping them understand how our services bring real value in tough times. It’s part sales, part outreach, and all about making an impact. Perks You’ll Love: Company vehicle provided for work-related travel Flexible hours and mobile learning Paid hands-on training (no experience needed) Career growth opportunities Build genuine relationships in your community Competitive pay with uncapped potential What You’ll Be Doing: Build meaningful relationships with clients and referral partners Share how PuroClean helps people recover after fire, water, or mold damage Host lunches, events, and education sessions (we’ll show you how) Stay in touch with your “Top 25” — the people who trust you most Help us grow our presence in your community with care and confidence You Might Be a Fit If You: Are a natural people person who loves talking and connecting Want a job where your work genuinely helps others Are organized, motivated, and love being out in the field Can speak confidently, ask great questions, and follow up with care Enjoy flexible scheduling and working independently Bonus Points If: You’re looking for a fun, purpose-driven company to grow with You’re active on social media and love engaging with your network You want to work with a team that values empathy, hustle, and heart Ready to grow, learn, and make a real difference? Join the team that puts people first — and supports you every step of the way. Apply today. We’d love to meet you. Let me know if you want a version shortened for quick job board posts or adapted into a flyer format. Flexible work from home options available. Compensation: $20.00 - $30.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Posted 3 days ago

P
Client Relations Manager - Entry Level
Precision Marketing AdvantageNew Braunfels, TX

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Job Description

Here at Precision, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an Entry Level Client Relations Manager to support our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance community contributions for our partnered charities.

The Entry Level Client Relations Manager will play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our clients' causes and missions. Success in management operations, outreach, sales, client communication, and more can extend this position into further positions within our clients' companies or our organization.

Responsibilities of an Entry Level Client Relations Manager:

  • Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele
  • Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually
  • Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes
  • Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections
  • Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations

Requirements of an Entry Level Client Relations Manager:

  • While a background in customer service, sales, or marketing is preferred, it is not mandatory
  • Possess 1-3 years of experience in a customer-facing role to excel in managing relationships - retail, sales, medical field, customer service, or related industry
  • Exhibit a strong desire to actively contribute to the community by supporting charitable causes
  • Available for in-person meetings and training sessions at our office
  • Comfortably address both small and large groups, displaying strong communication skills
  • Thrive in both independent and team-based work environments
  • Exemplifying a solution-oriented attitude and a willingness to support team-members


 

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