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Analyst Relations Manager
Fastly Inc.New York City, NY
Posting Open Date: 5/2/25 Anticipated Posting Close Date*: 7/1/25 Job posting may close early due to the volume of applicants. Analyst Relations Manager The Analyst Relations Manager will drive a high-impact AR & Influencer program designed to shape industry perception and elevate Fastly in the security and networking markets. This role partners closely with Fastly's business leaders to communicate a cohesive strategy and story to the analyst community and other influencers. The AR manager will manage strategic engagements, foster long-term relationships with analysts and influencers and ensure Fastly's accurate representation in influential research reports.The ideal candidate is naturally curious about technology innovation and thrives in a fast-paced, ever-evolving environment. Candidates with current roles in public relations or product marketing are encouraged to apply-your skills will translate well in this role. What You'll Do: Oversee planning and execution of all day-to-day AR & influencer activities for the assigned product areas, including: Keeping up a drumbeat of analyst & influencer interactions - briefings, inquiries, strategic engagements, etc. Fulfilling and coordinating responses for analyst ranking documents and RFPs Managing AR component for related product launches as well as overseeing AR activities at events Reporting back analyst insights and program results Identify and work directly with product line spokespeople for all analyst interaction Present AR program updates and research insights to various company stakeholders Contribute to marketing programs across PR, customer and content marketing, and demand generation campaigns with analyst research and industry validation What We're Looking For: 4+ years of demonstrable experience in running an analyst relations, public relations, or product marketing program for a security and/or network technology vendor Proven communicator, adept at telling the company and product story at a high level Ability to multi-task and quickly prioritize projects and communicate priorities to stakeholders Ability to thrive under tight deadlines with limited resources BA/BS in Communications, Journalism or related degree preferred We'll be super impressed if you have experience in any of these: Outstanding writing, editing and project management skills Experience in product management and/or product marketing Curiosity about how the internet really works and enthusiasm for technology Work Hours: This position will require you to be available during core business hours. Work Locations & Travel Requirements: This position is a hybrid role (going into the office 2-3 days/week) and open to the following office locations: San Francisco, CA New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $123,330 to $147,996. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 2 weeks ago

Director, Foundation And Corporate Relations-logo
Director, Foundation And Corporate Relations
University of ChicagoChicago, IL
Department ADV Foundation & Corporate Relations About the Department Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Foundation and Corporate Relations team (FCR) works across the University, encourage collaboration, develop submissions, and secure funding from major independent foundations and corporations. Job Summary This role uses specialized knowledge and breadth of expertise to lead University-wide development programs focused on foundations, corporations, fundraising associations and other institutional sources of philanthropic support. Monitors the setting and the achievement of fund raising goals with minimal guidance from others. Responsibilities Represents the University and serves as primary ARD liaison for the Arts and the Humanities fundraising from a broad range of independent foundations, corporate foundations and family foundations. Oversees, plans and implements high level initiatives to sustain and extend the University's relationships with, and support by, independent foundations. Annually conducts/supports at least 25 visits, submits at least 15 proposals at the $100K+ level totaling $5M-$10M, and raises $4M-$7M+. Independently analyzes foundation interests, assess opportunities, and pursues increased major and principal gift level foundation support for selected University programs. Serves as FCR liaison for key campaign strategic initiatives, including Arts Practice and Emerging Cross-University Initiatives. Proactively maintains a deep knowledge of faculty projects and institutional initiatives and strategic priorities that align well with foundation interests. Collaborates and coordinates with key partners across campus, including deans, institute and center directors, faculty leaders, program directors and senior administrators to conceptualize research programs. Identifies emerging program areas with funding promise and assists in the development of new projects. Takes an entrepreneurial approach to developing and monitoring strategies for a portfolio of assigned foundations. Contacts foundation and corporate program officers on a regular basis to proactively explore areas of synergy, introduce faculty and programs to program officers. Works with others to manage requests for support, prepares required reports, and develops and implements ways to promote, cultivate, and steward foundation activities across campus. Defines and coordinates opportunities for inclusion of foundation representatives in campus activities and special programs, both as cultivation for new grants and as stewardship for existing grants. Assists faculty in defining programs and budgetary needs for presentation to foundations. Prepares correspondence and other materials for senior leaders and faculty. Works with the Senior Advisor to the Provost for the Arts to ensure that foundation funding is thoroughly integrated into the development pipeline of key arts initiatives. Manages the execution of multiple projects, enlisting support of other staff where appropriate. May supervise 1 or more staff. Leads, coaches and evaluates performance of direct report/s. Works with multiple databases. Uses best practices and a high level of knowledge of donor programs to create and maintain reports. Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions. Leads requests for support, prepare required reports, and develop and implement ways to promote, cultivate, and steward foundation activities across campus. Defines, plans, and coordinates opportunities for inclusion of foundation representatives in campus activities and special programs, both as cultivation for new grants and as stewardship for existing grants. Meets with prospects through personal visits, phone contact, and by promoting program benefits. Independently develops proposals and raising gifts from corporate donors for all restricted corporate gifts, including identification of opportunities, composing solicitation letters, communication with the prospects, and supervision of the gift acknowledgment process. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's or advanced degree. Experience: A minimum of seven years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional field. A minimum of four years of experience leading a project team or managing staff. A minimum of two years of experience developing and monitoring budgets. A proven record of accomplishment in solicitations and cultivation of prospective donors, or sales and client development. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Phoenix (the University's Donor Relationship Management System), AURA (the University's Research Administration System). Proficient in a Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, and PowerPoint. Preferred Competencies Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. High attention to detail and follow-up, and excellent organizational skills. Self-motivated and take initiative. Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Prioritize multiple projects and independently follow through with detail. Plan, organize and manage a wide range of activities involving extensive coordination with individuals in and outside of the University. Strong leadership qualities, including the ability both to delegate and to execute, thereby leading by word and by example. Demonstrated experience in philanthropy or program development. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $114,750.00 - $135,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 3 weeks ago

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Associate Director, Business Partners & Employee Relations
Avecia Biologics LimitedMilford, MA
About this opportunity : The Associate Director, HRBP & Employee Relations is responsible for managing and overseeing all employee relations activities and providing HR business partnership within the manufacturing organization across the Nitto Avecia Ohio and Massachusetts sites. This is a hands-on senior HR role which drives initiatives to support a positive and engaging workplace. This role focuses on strategic business partnership, workforce planning, resolving conflicts, conducting investigations, and ensuring compliance with labor laws and company policies. Key Responsibilities: Lead and develop a team of HR Business Partners, ensuring strategic alignment with organizational goals and consistent delivery of HR support across departments. Oversee Employee Relations across multiple sites, ensuring consistent application of policies, effective resolution of complex employee issues, and alignment with company values and legal requirements. Act as a business partner to department leadership, providing strategic insights and guidance on workforce planning and talent retention strategies to enhance productivity and support operational goals. Offer strategic support, coaching and training to managers in handling performance management, employee relations issues, and conflict resolution, ensuring consistent application of company policies. Collaborate with legal counsel to ensure compliance with employment laws, regulations, and internal policies, minimizing legal risks and maintain detailed and confidential documentation related to investigations, grievances, and employee relations cases. Optimize organizational design to increase productivity and improve business performance. Partner with HR leadership to align human resource strategies with business objectives and drive organizational change and transformation. Partner with HR leadership to develop employee engagement initiatives aimed at improving morale and reducing turnover. Implement reward and recognition interventions to increase bottom-line results and employee engagement. Lead objective investigations into complex employee concerns and workplace conflicts, guiding the resolution process to ensure fairness and adherence to company values. Monitor HR trends and recommend solutions to address recurring issues or areas of concern. Regularly review and update employee handbooks and policies to reflect legal updates and best practices. Manage the offboarding process, ensuring a smooth and respectful transition for departing employees, conducting exit interviews to gather feedback, and identifying opportunities for improving retention and engagement. This position requires 25% travel. Required Skills/Abilities: Bachelor's degree in human resources, business administration, or related field. 10+ years of experience in human resources, with a strong focus on employee relations. Experience supporting employee relations in a manufacturing or industrial setting, with a strong understanding of the unique challenges and dynamics of this type of workforce. Proven track record of managing complex employee relations issues and investigations. Thorough knowledge of employment law and HR best practices. Excellent mediation, negotiation, and conflict resolution skills. Strong communication skills and the ability to influence stakeholders at all levels. High level of emotional intelligence and interpersonal skills. Ability to handle confidential matters with discretion. HR certification (PHR, SHRM-CP) preferred. The annualized salary range for this role is $145,00.00 - $170,00.00.

Posted 1 week ago

Chargé De Relations Sociales En Centre Bus F/H-logo
Chargé De Relations Sociales En Centre Bus F/H
RATP GroupParis, TX
Poste et Missions Soyez notre futur.e chargé.e relations sociales dans un centre bus basé au Nord de Paris ! La Business Unit Réseaux de Surface rassemble les réseaux bus et tramway de la RATP sur le périmètre historique Paris et petite couronne. Intervenant sur un des réseaux les plus denses d'Europe, elle regroupe près de 20 000 collaborateurs. Sous la responsabilité du RRH d'unité, à la mise en œuvre des politiques et projets RH d'entreprise et de l'unité. Vos missions : Mission 1 : Gestion des mesures disciplinaires : Préparation des dossiers disciplinaires, instruction des procédures Participation et animation des entretiens disciplinaires, Rédaction et envoi des sanctions disciplinaires divers : avertissements, mises à pied conservatoires et disciplinaires, licenciements…, Participer à la rédaction des ruptures conventionnelles, Mise à jour des différents tableaux de bord RH, Echanges avec les opérationnels, Transmission des données à l'équipe paie pour traitement. Mission 2 : Gestion des salariés en inaptitude : Réalisation d'entretiens individualisés et de suivi des dossiers : accueil des agents et information sur la suite de leur parcours, Réalisation d'études personnalisées de recherche de poste de reclassement sur périmètre Groupe et Filiales France, Réalisation de candidatures, organisation des relèves pour entretien, suivi des retours et information des agents, Rédaction de consultation des élus en respectant la procédure, Proposition de découverte métiers et suivi des demandes d'inscription aux tests, Préparation des dossiers de reclassement pour validation auprès de la commission reclassement inaptes, Rédaction de dossier d'impossibilité de reclassement dans le respect de la procédure, Participation aux entretiens de réforme, suivi des dossiers jusqu'à la sortie des effectifs de l'agent. Mission 3 : Contribuer à la qualité du dialogue social Participer au dialogue social du centre-bus : co-animation des réunions syndicales Contribuer à la diffusion et l'explication de la politique sociale et ressources humaines de l'entreprise Avoir un rôle d'alerte auprès de la hiérarchie du Centre et transmettre un éventuel risque de tension sociale. Mission 4 : Autres missions Participer à des projets RH transverses du service afin d'élargir son champ de compétences, Être le référent handicap, Réaliser les entretiens de liaison, rédaction du compte rendu et suivi des actions. Evolution du poste avec l'ouverture à la concurrence : rédaction d'accord et suivi, négociations (organisation en filiale). Profil recherché En intégrant le Groupe RATP, on vous propose un CDI Où et comment ? Votre poste sera basé dans un centre bus du Nord Parisien Statut : agent de maitrise Quels sont les prérequis pour nous rejoindre? Vous êtes diplômé d'un BAC+2 à BAC+5 en RH/relations sociales et vous avez acquis 5 années d'expérience sur un poste similaire Vos atouts : Rigueur et méthode de travail, Discrétion, confidentialité, Capacité d'initiative et d'adaptation, Autonomie, Capacité d'analyse et de synthèse, Capacité à travailler en équipe, Question rémunération, ce sera en fonction de votre expérience, avec un minimum de 36k€ bruts annuels /an sur 13 mois hors primes Vous cochez toutes les cases ou presque ? Postulez ! On a hâte de vous rencontrer Informations complémentaires Région :Ile de France Type de contrat : Durée Indéterminée

Posted 2 weeks ago

Community Relations Specialist-Bronx/Manhattan-logo
Community Relations Specialist-Bronx/Manhattan
HealthfirstBronx, NY
Community Relations Specialists are on the front lines of improving the lives of New Yorkers by connecting people to health-insurance products and resources that create greater health equity. Community Relations Specialists are bridge-builders, connecting communities to needed information that empowers them to live healthier lives. If you are motivated by the opportunity to create a healthier New York, particularly for the most vulnerable New Yorkers, we want to hear from you! To be successful, the right candidate must be a strategic thinker, comfortable with using data to drive decisions, and be creative in using a number of methods to achieve organizational and community objectives. The successful candidate will create and manage relationships with key community organizations and influencers, such as community-based organizations, schools, and faith-based organizations, among others. We are looking for people who are motivated to make a difference in their community by leveraging available resources strategically to improve people's lives. You would have the opportunity to do so with an incredibly supportive team, and with Healthfirst, the leading not-for-profit health insurer in New York. Ready to leave your mark? Apply to join Healthfirst's Community Engagement team today! The candidate must successfully achieve the following: Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholders Create, maintain and foster partnerships to drive positive impact and company growth Manage community engagement activities and events in assigned territories in the Healthfirst service area Identify opportunities to tell the stories created by our community collaborations Create reports and present plans and status updates to senior organizational leaders Be a champion for documenting our team's impact consistently and accurately through storytelling Track partnerships and events in salesforce Collaborate with internal teams to identify community needs and opportunities for engagement Plan and execute community events, initiatives, and programs to promote community involvement and well-being Act as a liaison between the company and the community, representing our organization in a positive and impactful manner Monitor and evaluate the effectiveness of community engagement efforts and initiatives Provide support and guidance to community members seeking assistance or information related to our services Manage special projects as assigned QUALIFICATIONS Strong interpersonal and communication skills (verbal and written) with the ability to work effectively with diverse groups Proven experience in community outreach, relationship-building, and/or community engagement Excellent organizational skills and the ability to manage multiple projects simultaneously Passion for making a positive impact in the community and driving meaningful change Ability to think strategically, to use data to inform decisions, and to solve problems and challenges creatively Project management skills with a proven ability to drive successful outcomes Proven ability to engage with leaders from across sectors, experiences, perspectives, and backgrounds Ability to meet organizational objectives by leveraging appropriate internal and external partners Authentic commitment to diversity, equity, and inclusion Displays curiosity, intelligence, and ability to learn quickly with an eye toward the future Knowledge of local community resources and organizations is a plus Minimum Qualifications Strong community ties and relationships within the community 4-5 years of experience in New York-based community relations Ability to meet key organizational priorities through community partnerships and relationships Demonstrated professionalism in public spheres to represent Healthfirst in the target communities Must be willing and able to travel throughout the five boroughs, Mid-Hudson, and Long Island areas as needed. Must be willing to work nights and weekend (Saturday and Sunday) events as needed Access to a motor vehicle, valid driver's license & proof of insurance Preferred Qualifications Knowledge of New York's health insurance marketplace. Language: Spanish WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $67,205 - $95,680 All Other Locations (within approved locations): $59,800 - $87,360 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.

Posted 2 weeks ago

Professional Relations Liaison-logo
Professional Relations Liaison
Hospice of Marion CountySarasota, FL
Tidewell Hospice, a mission-oriented non-profit hospice in sunny Southwest Florida, is seeking a driven and experienced professional clinical liaison to increase awareness, understanding and utilization of Tidewell's services. The Professional Relations Liaison is a marketing, relationship building and educational position. The Liaison will act as a consultant to our referral sources to educate them about Empath Health services, access to hospice care and delivery of end of life care. It is expected that the Liaison would be an expert in end-of-life services, as well as adept at marketing and educating our professional community. He/she would be expected to identify and facilitate opportunities for an increased Empath Health presence and collaborations which will improve access to hospice care and related programs. 8:00am-5:00pm, Monday through Friday. Asked to attend occasional evening & weekend events. POSITION QUALIFICATIONS/REQUIREMENTS: Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Minimum 2 years outreach, professional relations and/or sales experience preferred. Minimum 5 years clinical expertise in related discipline preferred. Excellent communications and interpersonal relationship skills, including public speaking experience. Must have reliable transportation/insurance and be willing to travel throughout the county. Ability to work unsupervised exercising a high degree of discretion and independent judgement. Basic computer skills with a willingness to learn; familiarity with spread sheet programs. Employees must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance, a copy of which will be placed in the employee's HR file. Employee must sign a Business Protection Agreement. Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services. Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees. Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!

Posted 30+ days ago

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Client Relations
JetlinxWheeling, IL
Summary: The Client Relations is responsible for the delivery of timely and accurate information to clients and delivery of Jet Linx Standards. The Client Relations is the onsite base representative responsible for ensuring a smooth and seamless flight experience from the point of booking to the post-flight follow up and invoicing. Duties & Responsibilities: Represent the client relationship by greeting all relevant arrivals and departures at the assigned base, following the Jet Linx Service Standards. Plan and manage active trips for clients following the Jet Linx Service Standards. Manage, update, and maintain all client accounts, preferences, and expectations, using company systems. Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded and identify any potential issues. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Provide internal and external follow-up to resolve any service failures appropriately. Perform Client Relations base duties as needed. Regular and predictable on-site attendance required. Demonstrate Jet Linx's core values and "Supply the High" in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities: Ability to understand and tailor all actions in accordance with defined Jet Linx service standards Ability to apply critical thinking to solving urgent matters, getting creative when there is no explicit instruction guide for all issues Establish and maintain effective relationships with clients Ability to work flexible, non-standard hours including nights, weekends, and holidays Proficient with Microsoft Office Suite Ability to work both independently and as part of team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Ability to work in a fast-paced environment, with strong attention to detail and organizational skills Ability to maintain the confidentiality of sensitive information Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service Ability to multi-task and complete work within assigned timelines under minimal supervision Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations Operate office equipment as needed Education and Work Experience: Bachelor's degree or 2+ years' experience in an aviation service role 2 years of professional customer service experience required Aviation industry experience or interest preferred Physical Requirements: Majority of work is completed in a normal office work environment Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: Ability to obtain a U.S. driver's license Proof of eligibility to work in the US Compensation Jet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $49,000 to $69,000. Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability cover age.

Posted 3 weeks ago

Analyst, Investor Relations - 50 South Capital-logo
Analyst, Investor Relations - 50 South Capital
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role Summary The Analyst will be responsible for working closely with Investor Relations Partners to respond to investor and internal partner requests, prepare investor presentations, participate in new product development and launches, manage fund and client data, perform monthly and quarterly fund performance updates, and develop a deep knowledge of 50 South Capital's hedge fund, private equity, and private credit offerings. The position will work closely with the investment and operations teams, the funds' service providers, Administrators, and internal Northern Trust sales channels. Primary Duties and Responsibilities Support senior investor relations team in business development and client service activities, including internal sales support, pipeline development, market strategy and product management. Support senior investor relations staff in creating new investor presentations, developing strategy commentary, maintaining investor presentations, and client updates. Establish deep understanding of the firm's products, investments and capabilities. Assist in creation and development of alternative investment commentary related to both strategy and market views. Ability to multi-task and operate within a large organization. The candidate must be well organized, detail oriented and disciplined in approach to completing time sensitive responsibilities. High level of integrity and character, and strives to share with the team in the successes of the organization. Will report to a team of senior staff to acquire and develop knowledge of the fund of fund business and client communication. Necessary Knowledge and Skills Basic understanding of the Alternatives markets, including private equity, private credit and/or hedge funds. Strong communication skills, both written and oral, and capability to communication skills in fundraising. Proficient with Excel and creating and editing presentations in PowerPoint. Self-starter with high attention to detail. Ability to work effectively within a collegial, team environment. Highly responsive and strong desire to work in the best interest of the internal partners and clients. High level of intellectual curiosity and desire to continually learn about the alternatives industry. Ability to prioritize workload and shift attention among changing tasks. Necessary Experience and Education A College or University degree and/or relevant proven work experience is required. The ideal candidate for this position will have recently matriculated with an undergraduate degree or has 1-2 years of experience serving in a product management or client servicing and support role for the sale of investment products or services. Knowledge/understanding of fund structures, and private equity and hedge fund strategies. Salary Range: $80,800 - 133,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 2 weeks ago

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Provider Relations Lead (Northern/Central California)
Scan HealthplanClarksburg, CA
About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter. The Job The Provider Relations Lead will be responsible for building and maintaining effective provider relationships with medical groups, primary care physicians, specialists, hospitals and ancillaries. The Provider Relations Lead may focus on a particular provider type or geographic region, but will have skillsets to be agnostic and flexible based on business needs. The job entails partnering closely with Contracting counterparts to facilitate an integrated onboarding process, conducting provider awareness and orientation about SCAN Health Plan, ongoing education and outreach, relationship building with office staff and providers, and quarterbacking the overall relationship including acting as the liaison with cross-functional stakeholders across reporting needs, performance monitoring, issue resolution, and clinical programs or growth efforts with the group/provider. There will be daily interface with office staff and providers, as well as interactions with corporate leadership at medical groups and constant collaboration with internal stakeholders to effectively establish and maintain a positive provider experience and resolve escalated issues in a timely manner. You Will This position will perform work under no/minimal supervision while handling complex issues and problems and work complex issues with managers. The Provider Relations Lead will serve as primary contact for medical groups, providers, hospitals and ancillaries and act as a key liaison between the providers/entities and the health plan. Closely partners with Contracting to facilitate an integrated onboarding experience, leading project management planning for cross-functional onboarding efforts and establishing a robust playbook. Establish and maintain excellent relationships with the provider network, with efforts focused on a particular region in which the Lead is based locally. The Provider Relations Lead conducts office staff and provider orientation, on-going education, training and relationship building both virtually and via onsite visits. Conducts regular provider office visits within assigned geographic region. Investigates and responds to escalated provider concerns and issues. The Provider Relations Lead participates in data driven operations meetings with assigned network of providers, corporate leadership and internal SCAN stakeholders. Creates educational materials and formal presentations to support provider touchpoints and initiatives. Supports cost and quality performance monitoring of the provider network, and liaison for trainings on deficiencies. Coordinates data extracts and data analysis interpretation. Partners with Contracting on network adequacy and robustness of local provider access and reputation to evaluate the need for additional providers; supports on internal awareness of network changes. Acts as a key liaison for network needs to support clinical programs or growth efforts. The Provider Relations Lead coordinates efforts to ensure SCAN and its contracted providers follow regulatory requirements. May provide leadership, coaching, and/or mentoring to group. Supports on internal company initiatives/projects/process improvements that further improve provider experience. Actively support the achievement of SCAN's Vision and Goals. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN's Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's degree or combination of education/experience and/or training will be considered equivalent to the education. 3-5 years of prior relevant experience in a health plan, medical group or equivalent environment Knowledge of medical group, provider, hospital, ancillary contract language Knowledge of health plan, medical group risk arrangements strongly preferred Experience in Project Management Strong quantitative, written and oral communication skills including presentations, and interpersonal skills strongly preferred Ability to travel to meet with office staff and providers Ability to present in group settings, independently drive provider issues to resolution Strong multi-tasking and organization skills with minimal supervision Ability to execute work under pressure and tight deadlines Ownership mentality Ability to collaborate with various internal functional areas, be a team player, and cultivate business relationships with various constituents What's in it for you? Base Pay Range (Annually): $71,700 - $102,520 Work Mode: Mostly Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-AC1 #LI-Hybrid

Posted 2 weeks ago

Manager Investor Relations-logo
Manager Investor Relations
DXC TechnologyANY CITY, OH
Job Description: Position Overview: We are seeking a highly motivated and detail-oriented person for a Manager role that is part of DXC's Investor Relations team. This position offers a unique opportunity to be part of a high-impact, tight-knit IR team, gaining exposure to DXC's senior leadership and the investment community. This manager will serve as a key resource to internal stakeholders and a strategic contributor to the company's planning and broader communications functions. The ideal candidate will have a keen interest in capital markets and have 2-3 years of experience in investor relations, corporate finance, equity research or a related field. Key Responsibilities: Earnings Preparation & Communications Support the development of quarterly earnings materials, including investor presentations, earnings press releases, and scripts. Assist in tracking and analyzing sell side analyst estimates, market trends, and peer performance. Help maintain key Q&A documents and briefing materials for senior management. Collaborate with senior Investor Relations team members to refine key messages for investor relations materials, ensuring alignment with DXC's long-term strategies. Provide support and material preparation for investor meetings and periodic investor day events. Investor & Analyst Engagement Help track investor and analyst interactions maintained in the IR CRM database. Assist in responding to investor inquiries with timely and accurate information. Support planning and logistics for investor conferences, non-deal roadshows, and other IR events. Financial Analysis & Market Monitoring Monitor equity market activity, stock performance, and relevant industry news. Conduct research on peer companies, including earnings results, investor messaging, and valuation trends. Summarize investor feedback and market intelligence for internal stakeholders. IR Operations & Reporting Maintain the company's investor relations website and record of investor relations meetings and events. Assist in compliance with SEC regulations related to IR communications. Qualifications & Skills: 2-3 years of experience in investor relations, corporate finance, equity research or related fields. Strong analytical and financial modeling skills; proficiency in Excel and PowerPoint. Excellent verbal and written communication skills. Ability to manage multiple projects and work under tight deadlines. High attention to detail and strong organizational skills. Experience with IR databases (e.g., Nasdaq IR Insight, FactSet, AlphaSense) is a plus. MBA preferred, but not required. Candidates with equivalent experience and demonstrated expertise are encouraged to apply. Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $91,400 - $169,700. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Posted 30+ days ago

S
Sumitomo Electric Group Careers - Customer Relations Specialist III
Sumitomo Electric GroupCanton, MI
Description Position at Sumitomo Electric Wiring Systems, Inc. Career Opportunity POSITION TITLE: Customer Relations Specialist III SECTION OR DEPARTMENT: Nissan Wire Harness/Delivery, Customer Relations, WH Division REPORTS TO: Christy Smith LOCATION: Mississippi Customer Service Center in Canton, Mississippi BASIC PURPOSE: Primarily responsible for managing and supporting customer service orders; manages inventory, customer accounts, coordination of customer request and communication both internally and with customers BASIC POSITION DUTIES: Supports department and business: Monitors shipments from manufacturing facilities from MX, PKI and SVWS to ensure inventory for service orders. Communicates internally and externally to support any forseen shortages to ensure 95% on-time delivery for service orders Negotiates with customer on expedite freight for authorization as needed Supports service inventory activities on monthly, bi-annually and year end projects Create and update all necessary reports and spreadsheets needed to maintain accurate service order information Hosts weekly meetings with all related departments to discuss program status and changes. Uses timelines and master schedules to effectively coordinate program activities and timing. Maintains updated part information in various systems Generates reports and analysis as needed including run out reports, obsolescence analysis, delivery performance reports and monthly reports. Other duties as assigned. POSITION REQUIREMENTS: Bachelor Degree with 5 to 7 years customer relations experience Experience in related Warehouse/Distribution facility. Automotive industry preferred. Ability to multi-task in busy work atmosphere Analytic ability to research errors, recommend and implement corrective actions Experience in determining work procedures, preparing work schedules and expediting workflows for efficiency Excellent verbal/written communication skills in order to effectively interact with customers, vendors, coworkers Continuous improvement, teamwork, open to learning/training, discipline, accountability and planning Computer skills to include Excel, Outlook, Word, ERP programs such as SAP and WMS About Sumitomo Electric Wiring Systems, Inc. Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo's continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation. To learn more about us, please visit www.sewsus.com. Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems About the Sumitomo Electric Group Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune global 500 company. To learn more about Sumitomo Electric Group, please visit http://global-sei.com . Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric Interested Candidates Should Submit Cover Letter and Salary History When Applying. An Equal Opportunity Employer M/F/D/V Apply Apply Later

Posted 3 weeks ago

Investor Relations Manager-logo
Investor Relations Manager
Mercy HousingDenver, CO
Mercy Community Capital is a Community Development Financial Institution (CDFI) that exclusively serves affordable housing communities by providing reliable, flexible funding to socially-responsible community developers in support of affordable housing and essential community infrastructure projects. The Investor Relations Manager is responsible for managing the investor relations function of Mercy Community Capital (MCC): daily communication, ensuring timely investor payments, negotiating renewals, preparing all required documents, and accountability reporting. Responsible for database management and reporting. You will also assist the President in capital-raising and investor relationship management. This is a hybrid role, our office is located in downtown Denver, CO. Pay: $100,000-$130,000/annually, dependent on experience. BENEFITS Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays 403b + match Early close Fridays (3 paid hours off each Friday), early close prior to a holiday (3 paid hours off) Paid time off between Christmas and New Year's Day Paid Volunteer Time Paid Parental Leave and Care Giver Leave Employer paid Life Insurance Free Employee Assistance Plan Pet Insurance options DUTIES Serve as the primary contact for all investor types, including individuals, financial institutions, investment managers, religious communities, health care systems and foundations. Manage the renewal process for all applicable investments and negotiate terms for renewals with investors. Prepare and distribute investor reports, including financial performance and social impact outcomes. Responsible for tracking and monitoring compliance of investor covenants. Maintain accurate and up-to-date investor electronic files. Respond to investor inquiries in a timely and professional manner. Prepare and manage the investor payment log. Support capital raising efforts by preparing proposals, pitch materials, and due diligence documentation. Prepare reports required by licensing agencies, investors, and other stakeholders. Compile investor information for 1099 forms and coordinate the mailing of annual reports and audit documents. Coordinate all details related to exhibiting at investor conferences. Work with a third-party analytics company to create investor reports in Tableau as needed. Maintain the Capital Raising report and monitor the organization's debt capital policy for the President. Other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. Three (3) years of experience in investor/client relations for banking, lending, or finance. PREFERRED QUALIFICATIONS Bachelor's Degree in Accounting, Finance, Economics, Business, Public Administration, or related field. Experience supporting capital-raising efforts. CDFI experience. KNOWLEDGE AND SKILLS Strong organizational skills with ability to manage multiple tasks. Communicate pleasantly and effectively, both orally and in writing. Edit written materials ensuring correct grammar, punctuation, and spelling to final draft or copy.

Posted 30+ days ago

Business Relations Specialist, Greater San Francisco-logo
Business Relations Specialist, Greater San Francisco
Sutter HealthSanta Rosa, CA
We are so glad you are interested in joining Sutter Health! Organization: SOPS-Sutter Outpatient Services- Bay Position Overview: Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians. Supporting Greater San Francisco Area* Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's in Business Administration, Healthcare Administration, or related field TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday- Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $52.44 to $78.66 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

Employee Relations I- Hybrid- Genesco-logo
Employee Relations I- Hybrid- Genesco
Genesco IncNashville, TN
The Ideal Candidate The Employee Relations position is the ability to promote compliance and positive employee relations practices through the guidance of management for Genesco and our divisions. How You Will Make an Impact Provide consulting and coaching services on key employment policies and practices. Receive, investigate and respond to employee complaints and interrogatories from employees. Assist in the resolution of sensitive matters including, but not limited to: discrimination, harassment, coaching and counseling, performance documentation, discipline and discharge. Ensure employee privacy rights are maintained. Assist in overseeing compliance with State and Federal employment laws, including assisting in communicating compliance and regulatory changes and updates to managers and employees. Collaborate with representatives from Loss Prevention, Operations, HR and management to ensure compliance and to develop and promote positive employee relations practices, policies and procedures. Work directly with different levels of management to provide consulting and coaching services regarding all aspects of employee relations with the goal of transferring critical ER/HR skills to line managers. Stay abreast of employment laws and legal decisions. Successfully maintain a full caseload of investigations and inquiries to ensure timely responses. Experience and Skills You'll Need to Have Bachelor's degree in Human Resource Management, or a related field, preferred At least 2 years relevant experience in Human Resources/Employee Relations or supervisory experience Ability to objectively coach employees and management through complex, difficult and emotional issues Must be able to effectively resolve problems or issues, by using judgment that is in consistent standards to practices, policies, procedures, regulations or government law Ability to maintain a high level of confidentiality Knowledge of employment law and state specific laws Clear and concise written communication skills Proficient in MS Office Suite Proven ability to perform independently Ability to organize and prioritize work to maintain assigned caseload Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner Bilingual preferred #LI-LC1 #hybrid

Posted 30+ days ago

Administrative Assistant, Client Relations-logo
Administrative Assistant, Client Relations
Oaktree Capital ManagementNew York, NY
Our Company Oaktree is a leading global investment management firm focused on alternative markets, with an estimated $203 billion in assets under management as of March 31, 2025. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in distressed debt, corporate debt (including high yield debt and senior loans), control investing, convertible securities, real estate and listed equities. Headquartered in Los Angeles, the firm has over 1200 employees and offices in 24 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. For additional information please visit our website at www.oaktreecapital.com. Responsibilities The Client Relations Department is responsible for delivering excellence in product marketing, service and communications related to Oaktree, its strategies, products and business practices on behalf of the firm and our investment strategies to clients globally, both current and prospective, internal and external. Based in New York City, this role will provide administrative support to the New York Client Relations team. Selected responsibilities include: Provide comprehensive administrative support for New York-based Client Relations officers including but not limited to complex calendar management, expense reports, travel arrangements/itineraries, and general office duties; Manage a high volume of client meetings (fund updates, due diligence sessions, etc.) for clients in the Americas on behalf of Client Services Representatives and Product Specialists; Manage logistics of meetings (internal and external) including, but not limited to, communicating with clients, creating calendar invitations, managing schedules across multiple time zones, booking conference rooms (physical or virtual), ordering food and setting up as necessary, coordinating and submitting materials needed for meetings, assembling data/materials, creating and distributing agendas; Support Diligence Services team with request for proposals including printing, packaging and distribution and serve as backup for document formatting and updates to the diligence system; Support NY office Client Services team with client inquiry and reporting requirements including pulling account summaries, financials and Salesforce data; Assist in the organization and execution of new employee onboarding plans; Schedule interviews and administer case studies when recruiting new team members; Assist in the design, preparation and posting of documents or other materials to the Oaktree intranet and Intralinks; Input data into department tracker to chronical client activity on behalf of senior managers; Coordinate with Los Angeles Client Relations administrative team for team meetings, team member travel between offices, etc.; Provide administrative support to Client Relations managers visiting the New York office, as necessary; and Work on special projects and ensure optimal support for the team, covering for other assistants as needed. Qualifications Minimum 3-5 years of experience supporting several executives within a professional services firm; Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks; Proven track record in maintaining discretion with confidential information; Capable of working under general direction with little supervision; Independent judgment to plan, prioritize and organize diversified workloads for self and others; Strong proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat. Some knowledge of Salesforce or a contact database is a plus; and Experience with various technology platforms for video conference and recording needs, including management and setup of Zoom and Microsoft Teams video and audio conference calls. Personal Attributes Outstanding initiative and a strong work ethic; candidate should be highly proactive, resourceful and self-driven; Superior attention-to-detail and exceptional organizational skills; Ability to learn quickly, require minimal guidance and possess a desire to proactively offer and implement ideas for improvement; Strong sense of responsibility and dedication; Interpersonal skills and the ability to quickly build credibility and gain confidence of individuals at all levels; Team-orientation with excellent verbal and written communication skills; Integrity and professionalism when maintaining information that may be sensitive, confidential or technical in nature. Education A Bachelor's degree with honors from a top university or college. Base Salary Range $60,000 - $100,000 In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement. The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education. Equal Opportunity Employment Policy Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources. For positions based in Los Angeles For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

Posted 30+ days ago

Patient Relations And Legal Coordinator - Roper St. Francis Healthcare-logo
Patient Relations And Legal Coordinator - Roper St. Francis Healthcare
Roper St. Francis Health CareCharleston, SC
Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Location: Roper Medical Office Building- Charleston, SC Shift: Day shift 8:00am-5:00pm Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Minimum Qualifications: Education: Bachelor's degree required. Paralegal certificate preferred. Experience: Three years of work experience in healthcare or customer service field required. Demonstrated experience or training in Joint Commission complaints processes and CMS Conditions of Participation related to complaints and grievances preferred. Five years of experience in the legal field, customer service or healthcare preferred. Prior experience working with grievances and appeals strongly preferred. Knowledge of RSFH organizational structure strongly preferred. Knowledge/Skills: Must possess excellent computer skills, written, and verbal communication skills. Knowledge of legal procedures, skilled in interviewing techniques and legal research is required. Ability to differentiate several types of complaints/grievances and determine appropriate parties for handling. Excellent prioritization and organizational skills; effectively manage competing priorities and multiple deadlines. Must have excellent written and verbal communication skills, customer service skills, and ability to summarize and escalate customer complaints to appropriate manager. Ability to work independently and under pressure. Attention to detail and critical thinking skills. Excellent attendance history. Ability to establish and maintain rapport with patients and staff. Maintains confidentiality of sensitive information. Ability to organize and maintain accurate patient correspondence records and files, including electronic record keeping. Must meet required deadlines. Sound judgment and decision-making abilities. Proficient in Microsoft Word and Excel computer programs. Contacts: Contact with patients, former patients, billing department representative, and management daily. Referrals to other resources daily to include, but are not limited to nurse managers, administration, medical staff, nurse peer review, Quality Department, risk management Department, Patient Experience Department, and Human Resources. Contact with executive staff and system employees. Contact with corporate attorney's and outside counsel. Work Demands/Environment: Frequent sitting, stooping, bending. May require lifting or moving items up to 10 lbs. Constant use of finger/hand dexterity and eye-hand coordination. Constant talking or hearing. Ability to read, comprehend and enter data. Constant use of computer and viewing screens. Corrected hearing and vision to normal range. Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Roper St. Francis Healthcare is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status. Department: SS Quality- Experience of Care- Roper St Francis Healthcare It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.

Posted 1 week ago

Client Relations Supervisor-logo
Client Relations Supervisor
Beacon MobilityHouston, TX
Adroit Advanced Technologies, Inc. Our Mission: We Care. We Collaborate. We Do The Right Thing. We Have Fun. A job is just a job unless it has the potential to transform an industry, then it becomes a mission. ADROIT, a Beacon Mobility Company is working hard on transforming the future of student transportation through its proprietary technology and unique transportation model. ADROIT was born out of a challenge to transport students safely and efficiently. You should apply only if you care to make a difference, collaborate to achieve, do the right thing to change, and of course, be ready to have FUN! About Us! We are a very passionate and mission-driven technology and logistics company. We are looking for A+ team players who are very organized, detail-oriented, and professional communicators. We want you to hold the same high standards we have for ourselves as a team, our clients, drivers, and all other stakeholders on our platform yet, you are ready to celebrate our successes together! About the Job! Supervisory Responsibilities: Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating client issues. Collaborate with C-suites, Product, Engineering and Operation teams to provide feedback for ADROIT dashboard and applications. Tracking the quality of service for each account to ensure clients are satisfied with our services. Train new employees in the company's customer service policies, procedures, and best routing practices. Monitors all applicable Slack channels, follows up on unanswered questions, guides the team to find the root cause of an issue and present solutions to both handle the issue in the immediate moment and implement a proactive solution for the future. Duties/Responsibilities: Manage client accounts, actively working to ensure clients receive the most value from ADROIT services. Checking in with clients weekly/bi weekly ensuring clients are satisfied with our service and resolving all issues. Onboard clients and train new users on the ADROIT client dashboard and application. Monitor all routing related slack channels to ensure they have been replied to and double check routing has been done correctly in a timely manner. Actively engage with customers to ensure customer health and satisfaction. Provide valuable strategic input to address client challenges working in close partnership with the Customer Service team to help triage tickets and de-escalate issues. Plan and coordinate routing schedules weekly for all new student transportation for the most efficient and most optimal routes. Act as the primary client contact, managing workflow between ADROIT Driver team and Customer Service team to determine the demand needed for specific regions. Collects data and prepares reports on customer complaints and inquiries. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Posted 3 weeks ago

Assistant Director, Corporate & Foundations Relations-logo
Assistant Director, Corporate & Foundations Relations
Loyola University MarylandBaltimore, MD
Position Title Assistant Director, Corporate & Foundations Relations Employee Type Regular Office/Department Corp & Foundation Relations Work Environment Loyola University Maryland Main Campus Job Type Full time Benefits at Loyola https://www.loyola.edu/department/hr/benefits/ Compensation Range $59,440.00 - $74,300.00 Anticipated Start Date 08/19/2024 If Temporary or Visiting, Estimated End Date Position Duties Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola's beautiful, historic Evergreen campus is located in Baltimore, MD. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Loyola University Maryland's office of major gifts seeks a Full-Time, Assistant Director of Corporate and Foundation Relations. The Assistant Director of Corporate and Foundation Relations is a member of the Advancement team and reports to the Director of Development, Corporate and Foundation Relations. The Assistant Director works with the Director of Development, Corporate and Foundation Relations on fundraising/stewardship strategy. The Assistant Director is responsible for tracking, completing, and supporting all departmental reporting requirements; maintaining accurate CFR files, records, workflow schedules, and grant calendars; preparing LOIs and proposals; planning and supporting donor visits; preparing briefings and other materials; stewarding CFR partners; and maintaining CFR's content library. The Assistant Director will develop a strong understanding of Loyola University Maryland's programs, strategic plan, and fundraising priorities. The Assistant Director will work closely with the Director of Development for CFR, Development Directors, and faculty/administrators/leaders in Loyola's colleges, schools, and units to identify and help solicit organizational philanthropic support. Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. Interested candidates, should complete the application and upload a current resume and cover letter. Fundraising and Writing Develop and draft effective grant materials, proposals, case statements, presentations, letters of inquiry, acknowledgment letters, progress and stewardship reports, and other communications. Prepare agendas and supporting materials for strategic meetings with organizational funders. Prepare briefing materials for prospect strategy, cultivation, solicitation, and stewardship meetings for the Director of Development for CFR, University leadership, faculty, and other administrative and academic leaders as needed. Project Management Maintain CFR's philanthropic grants opportunity pipeline and calendar, including timelines for current and future funding prospects, including LOIs, proposals, and reports. Update and maintain corporate and foundation donor and prospect information in the University (CRM/Raiser's Edge) database and update data/utilize the system to support the management of the CFR portfolio. Track progress and oversee final preparation and submission of all grant/gift reports. Expand and Update Content Library for CFR Fundraising and Stewardship Work with campus thought leaders-deans, chairs, faculty, center/unit directors, and other leaders-to understand university priorities that align with CFR donors and collect needed details (content, budgets, timelines, etc.) to create off-the-shelf content for CFR fundraising. Work with campus operational partners on data/detail collection to support CFR's work (e.g., Advancement Services, Advancement Communications, Finance, Institutional Research, Enrollment, Financial Aid, etc.). Update library materials for CFR fundraising priorities annually or as needed. Stewardship Write effective donor reports-annually or as required/needed, working with CFR Director and university stakeholders. Work with Donor Engagement colleagues to customize/vet acknowledgment letters and other communications/invitations to CFR donors. Invite CFR donors/partners to university events and engagement opportunities. Identify new ways to promote, cultivate, and steward foundation and corporate engagement across campus. Plan and support foundation/corporate visits. Research Research funding opportunities and assesses their appropriateness and fit with University priorities. Assesses University areas of compatibility with funder interests, potential size of funding requests, pertinent deadlines, and planned timeline for submissions. Track trends and developments within the grant-making community, including private and corporate foundations and corporations, and utilize this information to inform CFR's fundraising strategy. Collaborate with CFR Director to analyze foundation and corporate interests and assess opportunities to engage these organizations. Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. REQUIRED QUALIFICATIONS Three to five years of relevant work experience Bachelor's degree from an accredited institution is required; a relevant advanced degree is a preferred Strong writing, research, and data analysis skills; outstanding organizational and deadline management skills Ability to convey an idea or message clearly, both orally and in writing, and inspire belief in or commitment to an idea or project Ability to constructively integrate as a member of the Advancement team An interest in and commitment to Loyola University Maryland and its Jesuit mission and a general interest in higher education and the value of a liberal arts and sciences degree Ability to support the University's goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education Ability to represent Loyola University Maryland with integrity and excellence at all times Familiarity with the Baltimore business and philanthropic community Ability to build and maintain strong professional relationships with all campus stakeholders, from students to Deans/VPs, and the President's office. Meaningful prior experience with donor database/ CRM software is required (Raiser's Edge expertise preferred), as well as proficiency with MS Office, especially Word, Excel, and PPT A self-starter who is able to work independently with strong attention to detail in a fast-paced environment to meet deadlines and accomplish position goals and objectives Project management experience plans, designs, carries out projects/tasks to meet objectives and deadlines Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. University Description Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola's beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

Posted 3 weeks ago

Client Relations Specialist-logo
Client Relations Specialist
WaystarAtlanta, GA
ABOUT THIS POSITION The Account Relations Specialist position is responsible for positively influencing Waystar's attrition rate by proactively identifying at risk clients, addressing cancellation/contract requests that are assigned and increasing usage of purchased products. WHAT YOU'LL DO Monthly analysis to proactively identify clients that may be attrition risks Address all assigned cancellation tasks in an effort to salvage the business Address all assigned contract issues in an effort to limit client disruption Responsible for researching, identifying, and contacting clients that are underutilizing purchased products to promote awareness and increase usage Proactive outreach calls to clients with declining claim / remit volume Outreach calls to clients with impending renewal dates to ensure satisfaction Outreach calls to clients that return less than favorable satisfaction surveys Attend conferences and seminars when needed Travel as required Other duties as required WHAT YOU'LL NEED Bachelor Degree preferred Extensive working knowledge of Medical Billing / Healthcare EDI ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

E
Patient Relations Specialist
Eye Care PartnersPaducah, KY
Title: Patient Relations Specialist Company: The Ophthalmology Group Location: Louisville, KY 40215 Previous call center experience preferred, but not required Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay Hours: Full Time Our offices are open from Monday-Friday 8am-5pm. Your shifts will fall within those hours, and you may need to work a little earlier/later as needed. Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. Essential Duties and Responsibilities Answers calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship. Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information. Create patient charts by entering required information into electronic databases and maintain accurate records. Relay information to relevant clinic (team) members through the appropriate messaging systems Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. Maintain compliance with HIPAA rules and regulations. Follows a well-established process to solve routine problems where solutions are clearly prescribed. Work cooperatively with the Patient Relations, Referrals, and Clinic Teams to accomplish the goals of the departments. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. Education and/or Experience High school diploma or general education degree (GED) equivalent required One year of related experience and/or training; or equivalent combination of education and experience preferred Favorable result on background check required Must be able to provide proof of identity and right to work in the United States Previous medical office experience preferred. Previous call center experience preferred. Previous ophthalmic experience strongly preferred. Other Skills and Abilities Professional in appearance and actions Logical and Critical thinking skills Customer-focused with excellent written, listening and verbal communication skills Enjoys learning new technologies and systems Detail oriented, professional attitude, reliable Exhibits a positive attitude and is flexible in accepting work assignments and priorities Meets attendance and tardiness expectations Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support need Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 1 week ago

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Analyst Relations Manager
Fastly Inc.New York City, NY

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Job Description

Posting Open Date: 5/2/25

Anticipated Posting Close Date*: 7/1/25

  • Job posting may close early due to the volume of applicants.

Analyst Relations Manager

The Analyst Relations Manager will drive a high-impact AR & Influencer program designed to shape industry perception and elevate Fastly in the security and networking markets. This role partners closely with Fastly's business leaders to communicate a cohesive strategy and story to the analyst community and other influencers. The AR manager will manage strategic engagements, foster long-term relationships with analysts and influencers and ensure Fastly's accurate representation in influential research reports.The ideal candidate is naturally curious about technology innovation and thrives in a fast-paced, ever-evolving environment. Candidates with current roles in public relations or product marketing are encouraged to apply-your skills will translate well in this role.

What You'll Do:

  • Oversee planning and execution of all day-to-day AR & influencer activities for the assigned product areas, including:

  • Keeping up a drumbeat of analyst & influencer interactions - briefings, inquiries, strategic engagements, etc.

  • Fulfilling and coordinating responses for analyst ranking documents and RFPs

  • Managing AR component for related product launches as well as overseeing AR activities at events

  • Reporting back analyst insights and program results

  • Identify and work directly with product line spokespeople for all analyst interaction

  • Present AR program updates and research insights to various company stakeholders

  • Contribute to marketing programs across PR, customer and content marketing, and demand generation campaigns with analyst research and industry validation

What We're Looking For:

  • 4+ years of demonstrable experience in running an analyst relations, public relations, or product marketing program for a security and/or network technology vendor
  • Proven communicator, adept at telling the company and product story at a high level
  • Ability to multi-task and quickly prioritize projects and communicate priorities to stakeholders
  • Ability to thrive under tight deadlines with limited resources
  • BA/BS in Communications, Journalism or related degree preferred

We'll be super impressed if you have experience in any of these:

  • Outstanding writing, editing and project management skills
  • Experience in product management and/or product marketing
  • Curiosity about how the internet really works and enthusiasm for technology

Work Hours:

  • This position will require you to be available during core business hours.

Work Locations & Travel Requirements:

This position is a hybrid role (going into the office 2-3 days/week) and open to the following office locations:

  • San Francisco, CA
  • New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $123,330 to $147,996.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

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