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Guest Relations Team Member-$15/HR-logo
Guest Relations Team Member-$15/HR
Six Flags CareerEureka, Missouri
Details of Job: Join the Guest Relations team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply. We will work with your schedule! Interested? Essential Duties and Responsibilities: • Maintain a safe, friendly and clean, work environment • Respond to Guest questions and comments in person, by letter, e-mail, or by phone • Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone • Friendly Guest Interaction • Rent strollers and wheelchairs • Accurately handle multiple types of transactions including credit, vouchers, etc. • Sell and issue tickets and season passes • Able to navigate through multiple computer programs to assist Guests • Maintain Lost and Found Inventory • Perform other duties deemed necessary by the supervisor and/or manager Skills and Qualifications: • Minimum Age: 16 • Good Written and Verbal Communication Skills • Availability to work varied shifts, including nights, weekends and holidays • Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level. • Completion of second interview and pre-employment screening. • Excellent verbal skills, ability to interact with guests in a positive manner • Switch gears on a moment’s notice and adapt to shifting priorities • Have problem solving and decisions making skills while focusing on the best solutions for every case • Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications. • General knowledge of all Admissions areas and ability to exercise good judgment • Must be willing to work outdoors in various weather conditions • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude • Must have strong teamwork skills and the ability to work with others Other Functions: All other duties assigned or necessary to support the park as a whole.

Posted 1 week ago

Facilities Community Relations Specialist-logo
Facilities Community Relations Specialist
O2EPCM dba O2 Engineering, Projects & Construction ManagementLos Angeles, California
Position Title: Facilities Community Relations Specialist O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Salary Range: $77,000 - $83,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Employee Benefits: 100% paid base coverage (Health, Vision, & Dental insurance). 401(k) Paid Holidays Paid Sick Paid Vacation EAP - Employee Assistance Program O2EPCM, Inc. https://o2epcm.com/ Position: Associate Electrical Engineer Salary Range: $77,000 - $83,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Duties: - Identify, contact, and work with the different sectors of the community, school administrators, and the offices of elected officials, legislators, Local District Superintendents and regulatory agencies to engage them in the process of construction projects, as well as programs and initiatives of the Facilities Services Division and to notify them of community meetings and events. - Implement community outreach strategic plans for assigned projects. - Schedule, coordinate, organize, and attend outreach activities such as community meetings and events throughout the District to engage and inform the community regarding the Facilities Services Division’s construction projects, programs and initiatives. - Inform and engage the community on the school construction process including site selection, California Environmental Quality Act and Environmental Protection Agency policies and procedures, acquisition and relocation, and design and construction issues. - Provide information and written reports to Community Relations supervisors for presentations before the Board of Education, Bond Oversight Committee and other stakeholders. - Lead and coordinate the efforts of various planning committee stakeholders for special events such as groundbreaking, ribbon cutting, and school openings, for the purpose of coordinating resources and monitoring event expenditures. - Develop and maintain project files and contact databases for assigned projects. - Provides information to District personnel, community groups, business and trade organizations, education agencies, and the public concerning the procurement policies and procedures applicable to the Los Angeles Unified School District’s Procurement Services and the Facilities Services Division. - Performs other duties as assigned. Minimum Requirements: Education - Graduation from a recognized college or university with a bachelor’s degree in public relations, community relations, urban planning, business administration, public administration or related field. OR - Candidates who do not meet the education requirement may compensate for experience on a year-for- year basis for up to 2 years. Experience - Minimum of four (4) years full time paid professional experience in a public or private agency related to performing community outreach activities, organizing outreach campaigns, and conducting field work for community-based organizations and groups. Knowledge/Skills - Knowledge of public relations principles, current community issues and local government structures - Excellent communication skills - Public relations principles - Assimilating information from various sources - Working effectively with various diverse groups - Compliance and Collaboration - Detail-oriented and designs promotional materials - Prepare presentations - A valid California Driver’s License for us of an automobile as travelling will be required Please note, if you move forward in the submission process, you will be asked to provide the following below. Most updated resume Certifications or Licenses obtained 3-4 Professional References Project List with values, dates, and company of any projects worked O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Employee Benefits: 100% paid base coverage (Health, Vision, & Dental insurance). 401(k) Paid Holidays Paid Sick Paid Vacation EAP - Employee Assistance Program O2EPCM, Inc. https://o2epcm.com/ NO PER DIEM. These are W2, long-term jobs with full benefits. NO relocation packages.

Posted 30+ days ago

Guest Relations Manager-logo
Guest Relations Manager
Major Food BrandDallas, Texas
MFG is hiring an experienced Guest Relations Manager to join our team! Reporting to the Senior Director of Guest Relations, the Guest Relations Manager oversees the day-to-day operations of the Guest Relations team and is responsible for providing the highest levels of hospitality. This role primarily supports Dallas and Boston markets but may be responsible for assisting other markets as needed and/or assigned by the Sr. Director. Under the supervision of the Guest Relations leadership team, this position is responsible for ensuring that all procedures are being followed accordingly, meeting restaurant cover goals, and providing leadership to a team of people to improve quality, guest loyalty, productivity, and general operations. Essential Job Duties - Manage the reservations books to ensure restaurants meet cover goals based on latest trends, special events, holidays, and seasonal demands. - Maintain guest book and guest profiles updated across various tools and platforms. - Provide reports to prepare for VIP meetings including daily cover analysis, cover tracking and trend forecasting. - Assist with the execution of guest development projects. - Examine daily duties, assign tasks, and supervise overall performance and development. - Report to Guest Relations leadership team overall trends that the department is facing. - Manage house accounts and assist restaurant managers with charging accounts as needed. - Liaise with Events Department to manage restaurant availability and ensure proper communication is met. - Coach and motivate staff to deliver superior guest service and assist with the implementation of monthly goals. - Assist with hiring, onboarding, and training within the department. - Enforce company and departmental policies and procedures. - Oversee the execution of guest reservations and experiences. - Respond to VIP guest inquiries in a timely, friendly, and efficient manner. - Helps fellow team members whenever necessary to maintain positive working relationships. - Build long-term relationships with relevant stakeholders, such as dining regulars, VIPs, and employees. - Assist Guest Relations Coordinators in answering emails and inquiries as needed. - Ensure the Guest Relations department is staffed and efficiently delegate responsibilities. - Analyze guest feedback and respond to guest complaints and concerns. QUALIFICATIONS: - 5+ years working in the hospitality industry in a manger or supervisory role. - Extensive knowledge of various restaurant reservations software. - Proficient in Microsoft Office & Google Workspace. - General computer skills required. - Demonstrate exceptional skills in customer relations, communications, and problem-solving. - Ability to multitask, remain flexible and adjust to situations as they occur. - Work both independently and as a team, while exercising judgement and initiative.

Posted 30+ days ago

SVP, Partner Relations-logo
SVP, Partner Relations
EnsembleMiami, Florida
Ensemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing opportunities with best-in-class suppliers, and proprietary travel platforms such as ADX that offers agents instant commission visibility, one click insurance and more to improve efficiencies and earnings. Ensemble maintains offices in Toronto and New York. Ensemble is seeking a dynamic and visionary Senior Vice President, Partner Relations to lead our preferred partner strategy and elevate our supplier relationships. This executive-level role is responsible for overseeing the full lifecycle of our partner portfolio, driving innovation, and delivering exceptional value to both Ensemble members and our supplier network. The ideal candidate is a relationship-driven leader who combines deep industry expertise with strategic foresight and business acumen. Reporting directly to the President, the SVP will shape and evolve our partner relations strategy, lead a high-performing team, and foster cross-functional alignment across the organization. Key Responsibilities Strategic Leadership : Define and execute the long-term vision for Ensemble’s partner relations, ensuring alignment with broader organizational goals and member value creation. Team Development : Lead, mentor, and grow a results-oriented team of partner relations professionals, fostering accountability, innovation, and professional development. Partner Optimization : Drive value through strategic partner segmentation, tiering, and revenue management, with a focus on increasing program adoption and performance. Cross-Functional Collaboration : Work closely with internal teams—including marketing, member engagement, product, and finance—to ensure program alignment and operational excellence. Process & Program Innovation : Streamline business processes and bring new ideas to the table to enhance program design, rollout, and member impact. Stakeholder Engagement : Cultivate and maintain strong, trusted relationships with key supplier partners and Ensemble members. Industry Representation : Represent Ensemble at industry events and forums, promoting our brand and forging new opportunities for strategic growth. What You Bring Minimum 5 years of experience in contract negotiation and strategic partnerships within the travel industry Proven success in change management and leading through transformation Deep industry connections and credibility with key travel suppliers Demonstrated ability to develop and execute partner strategies and programs Strong analytical, problem-solving, and decision-making skills Experience driving cross-functional initiatives and aligning diverse stakeholders Proven leadership capabilities, including coaching and team development Excellent communication and presentation skills, with the ability to engage at all organizational levels Ability to thrive in a fast-paced, evolving environment and manage multiple priorities High emotional intelligence, collaborative spirit, and a kind, people-first mindset Why Join Ensemble? We’re a fast-growing, technology-driven travel organization reimagining how agencies succeed in a digital world. We believe in empowering our team with the tools, autonomy, and support to drive change and create meaningful impact. At Ensemble, you’ll find a culture of innovation and continuous learning. A collaborative, low-ego team that values trust, accountability, and transparency. The opportunity to shape the future of an industry we’re deeply passionate about. You’ll thrive here if you excel in fast-paced, KPI-driven environments, are comfortable navigating ambiguity with confidence, are adaptable, iterative, and unafraid to test and pivot, lead with humility and collaborate with intention, and value accountability and take pride in results. We thank all candidates for their interest however only those selected for an interview will be contacted.

Posted 1 day ago

Guest Relations Coordinator, Hope Lodge-logo
Guest Relations Coordinator, Hope Lodge
American Cancer SocietyBirmingham, Alabama
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Coordinator at Hope Lodge plays a pivotal role in ensuring a welcoming and supportive environment for guests by managing guest referrals, check-ins, and providing excellent customer service. This position focuses on coordinating guest services, supervising the concierge team, and facilitating seamless experiences for guests during their stay. The schedule for this role is 7:30am - 4:00pm, Tuesday - Friday at $20.49 per hour. This role includes full benefits. MAJOR RESPONSIBILITIES Guest Referrals and Check-Ins: Manage guest referrals and check-ins directly, ensuring efficient and accurate processing of guest arrivals, registrations, and room assignments. Concierge Supervision: Supervise the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest inquiries, requests, and needs. Guest Services Coordination: Coordinate guest services and amenities, including transportation arrangements, meal services, and special accommodations, to enhance the overall guest experience and meet individual needs. Communication and Coordination: Maintain open communication with internal departments, including program staff, administrative staff, and maintenance staff, to coordinate efforts and address any guest-related issues or concerns promptly and effectively. Quality Assurance: Conduct regular inspections of guest rooms and common areas to ensure cleanliness, maintenance, and compliance with Hope Lodge standards, addressing any deficiencies or issues promptly and appropriately. Guest Feedback and Issue Resolution: Gather guest feedback and reviews, address any complaints or concerns in a timely and professional manner, identify service recovery opportunity, and implement corrective actions as needed to enhance guest satisfaction and loyalty. Administrative Support: Manage administrative tasks such as updating guest records, managing room inventory, and preparing reports as needed to support efficient guest services operations. FORMAL KNOWLEDGE Minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures High School Diploma or equivalent. additional education or certification in hospitality management, office administration, or a related field is preferred. SPECIALIZED TRAINING OR KNOWLEDGE Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders from diverse backgrounds. Strong leadership and supervisory skills, with the ability to motivate and support a team of concierge staff to deliver exceptional customer service. Ability to work independently and make sound decisions under pressure, demonstrating resourcefulness, adaptability, and problem-solving skills. Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate guest arrivals and ensure coverage during peak periods. COMPETENCIES/SKILLS Customer Service: Exceptional customer service skills are crucial for providing a welcoming and supportive experience to guests, addressing inquiries, concerns, and requests promptly and courteously. Communication: Excellent verbal and written communication skills are necessary for effectively communicating with guests, staff, and stakeholders, as well as for providing clear instructions, information, and feedback. Leadership: Strong leadership skills are important for supervising the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest needs. Problem-Solving: Ability to identify challenges, analyze complex issues, and develop creative solutions to address obstacles and optimize guest services operations, demonstrating resilience, adaptability, and resourcefulness. Organizational Skills: Strong organizational skills are necessary for managing guest referrals, check-ins, and other administrative tasks, ensuring accuracy, efficiency, and attention to detail. Interpersonal Skills: Strong interpersonal skills, including empathy, patience, and sensitivity, are necessary for interacting with guests and staff, particularly during challenging or emotional circumstances, and for building positive relationships and rapport. Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple responsibilities, and meeting deadlines in a fast-paced and dynamic guest services environment. Attention to Detail: Attention to detail is critical for ensuring accuracy in guest registrations, room assignments, and administrative tasks, as well as for maintaining cleanliness and maintenance standards in guest rooms and common areas. Computer Skills: Proficiency in computer skills, including familiarity with reservation systems, Microsoft Office Suite, and other software applications, is important for performing administrative tasks and managing guest records effectively. Conflict Resolution: Ability to handle guest complaints or concerns in a professional and diplomatic manner, identify solutions to address issues, and ensure guest satisfaction and loyalty. Adaptability: Flexibility and adaptability are important for responding to changing guest needs, priorities, and situations, as well as for accommodating guest arrivals and ensuring coverage during peak periods. SPECIAL MENTAL OR PHYSICAL DEMANDS Standing and Walking: The position may involve extended periods of standing and walking, particularly during guest check-ins, concierge services, and inspections of guest rooms and common areas. Lifting and Carrying: Occasional lifting and carrying of items such as luggage, supplies, or equipment may be required, particularly during guest arrivals or when assisting with guest needs. Manual Dexterity: The ability to perform tasks that require manual dexterity, such as operating computer systems, handling paperwork, and assisting guests with luggage or other items, may be necessary. Physical Endurance: The role may require physical endurance to handle the demands of busy shifts, including standing, walking, and assisting guests for extended periods of time. Sensory Demands: The position may involve sensory demands such as visual and auditory perception, particularly when communicating with guests, reading guest information, or monitoring guest areas for cleanliness and safety. Environmental Factors: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary, particularly when assisting guests with transportation or other outdoor activities. Stress Management: The position may involve managing stressful situations or handling guest complaints or concerns, requiring the ability to remain calm, composed, and professional under pressure. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Posted 3 days ago

Senior Manager, Labor Relations-logo
Senior Manager, Labor Relations
LA28Los Angeles, California
LA28 does not provide relocation assistance. The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities. LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences. The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s uniqueness and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games. The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. Values and Behaviors: Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo Senior Manager, Labor Relations: The Sr. Manager, Labor Relations will support LA28's efforts to maintain positive and collaborative relationships with key stakeholders impacting organized labor across the city and county of Los Angeles, and nationally, to ensure excellence and cooperation for Games Time workforce operations. Responsible for leading and managing labor related Games Time workforce operational activities for LA28, they will partner with senior leadership, maintain and nurture key labor union relationships and will advise LA28 on labor related matters impacting Games Time workforce integration. At all times, the Sr. Manager, Labor Relations will act as a subject matter expert and advisor on the Labor landscape within the Games Time footprint and within the U.S. Reporting to the SVP, People Management (Games Prep & Delivery), they will also work cross-functionally within the business, and will cultivate strong working relationships with key internal and external stakeholders. Key Responsibilities: Act as a subject matter expert on labor relations activities across all relevant workforce categories within the Los Angeles region and the U.S. Develop and maintain strong working relationships with key labor unions and leadership, community based organizations, and advocates across the U.S. and especially throughout the Los Angeles region. Develop and execute labor relations strategies that support LA28’s cooperative business goals while ensuring compliance with applicable laws, regulations, and labor agreements. Serve as the primary point of contact for workforce and labor integrations for Games Time operations, including interpreting, understanding, and negotiating contract terms. Evaluate venue use agreements and other key contracts to promote ongoing partnership with relevant labor and advocacy groups and to ensure LA28’s compliance with relevant and applicable terms and considerations. Understand, outline, and monitor key Collective Bargaining Agreements (CBAs) and critical touchpoints with unions, with an eye towards Games Time workforce integration and operations. Provide guidance and counsel to People Management team on labor relations, including strategic advice and risk assessment for Games Time operations. Monitor trends and changes in labor law, union activity, and industry practices to keep the organization informed and prepared. Ensure effective communication between LA28 Games Time workforce operations and key stakeholder groups. Provide input for and help create Games Time workforce training programs for labor partners and contractors. Attend key internal and external meetings related to the labor landscape nationally and within and throughout the Southern California region. Support Games Prep & Delivery team with other duties as assigned, including but not limited to Games Time learning / training preparation and support and coordination for key programs (e.g., Global Mobility). Background & Qualifications: Minimum of 7-10 years of progressive experience in labor relations, with at least 3 years in a management role. Strong experience navigating collective bargaining agreements and resolving disputes. Deep understanding of federal and state labor laws, including the National Labor Relations Act (NLRA), and applicable regulations in California. Proven experience managing complex labor relations matters in a unionized environment. Excellent communication, negotiation, and interpersonal skills with the ability to build strong working relationships with internal and external stakeholders. Ability to work independently, prioritize multiple tasks, and manage projects in a fast-paced environment. Experience providing subject matter expertise in a cross-functional setting. Demonstrated commitment to co-creation and collaborative decision-making Physical Requirements and Working Conditions Working in an open office environment, on-site 4-5 days per week Sitting/Standing: Ability to sit or stand for extended periods while working at a desk or computer. Manual Dexterity: Proficiency in typing and using office equipment, including computers, printers, and phones. Occasional travel nationally and within the Southern California region for external meetings Education: Bachelor’s degree in Industrial / Labor Relations, Business Administration, or a related field. The annual base salary range for this position is $115,000.00 - $130,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

Posted 30+ days ago

PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Franchise Elevator PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS WHY FRANCHISE ELEVATOR When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand. BENEFITS • Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office that is most convenient to our Team members and the rest WFH. • Medical, Dental, Vision Insurance • 401K Match • Casual workplace environment • Competitive Salary • PTO (5 days on the day you start) • Vacation days (accrued after 6 months) • Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities . JOB DESCRIPTION : Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands. The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations. DESIRED SKILLS & EXPERIENCE Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must understand various social media channels and how they are utilized for PR Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must possess extremely proficient writing skills and have a firm grasp of AP style Must consume the media on a daily basis and be up-to-speed on current events Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred **Please note that adding a Cover Letter is preferred. **Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted 3 days ago

Customer Relations Rep Bilingual-logo
Customer Relations Rep Bilingual
Security FinanceSpartanburg, South Carolina
Description For almost 70 years, Security Finance has been committed to offering simple and secure installment loans to our community. With our conveniently located branches, you can count on receiving personalized service from people you trust. At Security Finance, we prioritize being responsible stewards of our community, supporting our neighbors in times of need, and treating every customer with the respect they deserve. We specialize in providing quick and simple solutions to financial challenges, but our true motivation is the desire to help our community. This commitment drives everything we do, and we remain focused on our mission to deliver fast, friendly service that not only meets our customers’ financial needs but exceed their expectations; to foster a positive, rewarding work environment for our employees based on respect and teamwork; to ensure profitable growth and increased value for our shareholders; and to contribute personally and financially to the communities we serve, embracing a shared responsibility. In this role, you will be handling direct/indirect disputes. You will investigate and resolve disputes/complaints, ensuring they are handled accurately and promptly, in compliance with regulations and company policies. You may also assist with special projects to include credit reporting and pre/post audits of Metro 2 files. As a Customer Relations Representative, you will : Handle incoming customer service calls and written inquires related to credit reporting issues from customers and consumers. Determine the best course of action for addressing customer complaints, including deciding when an issue needs to be escalated to higher management. Track customer complaints and concerns from start to finish, ensuring resolution in line with credit reporting agency guidelines and company policies. Follow up on delegated customer service issues to ensure timely closure and resolution. Utilize web-based tools like E-Oscar and E-Port to access credit disputes, working with branches to determine if updates to a consumer’s credit information are necessary. Communication the final resolution of complaints and concerns to customers and management, both verbally and in writing. Provide cross-training to team members to ensure adequate coverage and team preparedness. Maintain consistent and punctual attendance. Qualifications, y ou could be a great addition to our team if you: Possess a High School Diploma or equivalent Bilingual skills in Spanish, both written and verbal required Are proficient in Microsoft Office applications, with strong skills in Excel, Word, and PowerPoint Have the ability to learn finance company office procedures, credit reporting regulations, FCRA (Fair Credit Reporting Act), and credit reports Demonstrate excellent verbal and written communication skills Bring prior customer service experience, especially in managing complaints and disputes Must be able to work Monday through Friday 10:00 AM - 7:00 PM You will be a standout candidate if you have: Have a solid understanding of finance company office procedures, credit reporting regulations, FCRA (Fair Credit Reporting Act), and credit reports Familiarity with ACDV (Automated Credit Dispute Verification) and AUD (Automated Universal Data) forms. What We Offer: Top-Notch Training: We’re committed to your success, offering training that equips you with everything you need to excel in your role. An EXCELLENT Benefits Package: Medical Insurance (minimal cost to employees) Dental, life insurance, short- and long0term disability Profit sharing, 401(k) with company match Paid sick leave, holidays and vacation time Community Engagement: Join a company that actively contributes to local charities, food banks, schools, and more Career Growth: We believe in promoting from within and providing employees with the tools and support to grow their careers. Stability and Impact: As a leader in the financial services industry since 1955, we are committed to providing safe, reliable financial services to our customer, treating them with respect, and helping them through difficult times. Come Begin Your Story! Apply today! Note: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.

Posted 3 days ago

Employee Relations Investigator-logo
Employee Relations Investigator
Varsity BrandsFarmers Branch, Texas
JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. WORK TYPE: Remote - Dallas-Ft.Worth metroplex only LOCATION DETAILS: To be considered for this role you must reside in the DFW Metroplex and be able to come to our HQ office in Farmers Branch, TX as needed or for occassional meetings. WORK HOURS: Full time exempt PAY RATE: USD $68,000 - $75,000 Pay rate will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market. TRAVEL REQUIREMENT: ~10% primarily local travel with limited out of state. Some business travel may be required. HOW YOU WILL MAKE AN IMPACT The Employee Relations Investigator is integral in addressing employee concerns, assisting with investigations and formal performance management, and guiding managers and employees on HR policies and procedures. This role collaborates closely with the broader Human Resources team, Legal, and various business partners to manage employee relations matters in a fast-paced environment. With a focus on equitable resolutions, the Employee Relations Investigator supports a high-performance culture and is proactive, service-excellence driven, and agile in embracing innovative approaches to employee relations. WHAT YOU WILL DO Act as first point of contact for employees and managers on a range of employee relations matters including but not limited to offering high-quality support and guidance on policies, procedures, and workplace best practices to promote a positive employee experience Support investigation process by gathering and documenting information, conducting interviews, and collecting evidence in accordance with organizational and legal standards Maintain thorough and organized records for each case through company’s case management systems Aid in developing and conducting employee relations training programs for managers and employees, ensuring alignment with Varsity Brands’ values and compliance with legal standards Assist Manager, Advisory Services in investigations and resolving sensitive and complex employee relations issues, ensuring timely outcomes align with the company’s DE&I priorities and culture Provide coaching for managers on handling employee relations topics, such as performance management, conflict resolution, and effective communication Serve as lead between HR Business Partner and managers in reviewing, issuing, and concluding formalized performance management Monitor Workday for submitted employee relations concerns and escalate when needed to Manager, Advisory Services Collaborate effectively across functions to support the goals of the Varsity Brands and ensure a consistent employee relations experience Other duties as assigned QUALIFICATIONS Knowledge/Skills/Abilities Discretion and Privacy : Upholds the highest standards of confidentiality and ethical handling of sensitive information Inspirational Leadership : Proficient in leading teams with a motivational approach that fosters growth and maximizes potential HR Acumen : Extensive knowledge in HR principles including talent management, employee engagement, and performance optimization Relationship Building : Strong ability to build trusted relationships across various business units Communication and Influence : Exceptional communication skills (including presentation skills), both written and verbal, with the ability to engage and influence diverse audiences Critical Thinking : Advanced problem-solving skills to handle complex scenarios and devise effective solutions Education/Experience Bachelor’s degree required; Professional HR Certification (e.g., SHRM-CP, PHR) preferred Minimum 3 years of employee relations, performance management, employment separations, and investigations experience; global experience preferred Working knowledge of state and U.S. employment laws including Title VII, ADEA, ADA, including California employment laws Experience consulting enterprise business partners as it relates to employee relations initiatives; experience with maintaining an effective level of business literacy Confident and proactive, with a focus on superb employee care and empathy Strong coaching and facilitation skills, with a proven track record of developing talent and enhancing team performance across various regions and skill levels Strong initiative and the ability to multitask effectively in a fast-paced environment Prior experience with Workday Help or similar case management system High proficiency in Microsoft Office Suite: MS OneNote, MS PowerPoint, MS Excel, MS Word, MS Teams, MS SharePoint, and MS Outlook PHYSICAL REQUIREMENTS ​This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. The ability to sit or stand for long periods through meetings and while operating office equipment, PC’s, laptop, telephone will be required. #LI-GT1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

Posted 30+ days ago

Customer Relations Lead-logo
Customer Relations Lead
Sight & Sound BrandRonks, Pennsylvania
Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.   The Customer Relations Lead is responsible for day-to-day Contact Center/Box Office operations and for instilling a passion for supreme customer and guest satisfaction within the team. Essential Duties and Responsibilities: Lead Sight & Sound’s Core Values and Culture Lead Customer Service Representatives in their daily tasks. When necessary, professionally address difficult customer situations. Responsible for the day-to-day tasks within the Contact Center/Box Office, which may include tasks such as monitoring queue levels, ensuring adherence to schedule, quality assurance monitoring, various administrative duties, and providing a physical presence within the Contact Center/Box Office. Create a positive, encouraging, and collaborative culture within the Customer Relations Team and across all other departments. Provide leadership and instill a passion for customer service through 1-on-1 coaching and training current and future employees. Develop team members by identifying strengths and giftings through relationships and 1-on-1s. Ability to lead (or make decisions) in the absence of the Customer Relations Manager. Partner across Guests Service departments to ensure an exceptional guest experience. Stay current with policy and procedural changes within the Customer Relations Department. Prerequisites: Excellent interpersonal skills contributing to a positive work environment Ability to remain calm and rational under pressure and time demands in a fast-paced environment A willingness, desire, and ability to learn, develop, train, lead, and serve Demonstrated ability to build relationships with members of the Customer Relations Team as well as multiple other departments Strong computer skills Demonstrated ability to plan and implement change Demonstrated ability to prioritize tasks Ability to work a flexible schedule In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Posted 30+ days ago

Corporate Relations Associate-logo
Corporate Relations Associate
T. Rowe PriceBaltimore, Maryland
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity . Join us for the opportunity to g row and make a difference in ways that matter to you . Role Summary The Corporate Relations Associate is a partner to internal Corporate Relations Originators, portfolio managers, corporate investor relations teams, and external research professionals. Their primary purpose is to execute the process that connects T. Rowe investment staff to companies of investment interest by coordinating meetings across both T. Rowe Price Associates (TRPA) and T. Rowe Price Investment Management (TRPIM) to ensure that meeting logistics are properly established, implemented, and communicated. This role will be based in our Baltimore headquarters and will report to the U.S. Corporate Relations Execution Team Manager. Responsibilities Partner with internal Corporate Relations Originators, investment staff (Portfolio Managers, Sector PMs, Associate PMs, Analysts and Associate Analysts), and external investment research providers such as Broker Dealers to arrange company meetings hosted at T. Rowe Price offices or off premises. Effectively market meetings to appropriate internal stakeholders including Portfolio Managers and Investment Analysts across TRPA and TRPIM. Drive internal and external communications to manage the RSVP process. Collaborate with Corporate Relations Originators to oversee the strategic planning and management of high-value investor research trips (e.g., sector themed trips and/or industry-focused company field trips), including scheduling company meetings, confirming attendees and external logistics. Handle daily Corporate Relations efforts for T. Rowe Price, including planning, preparing, and executing meetings with company management teams. Includes the preparation of all meeting deliverables, if applicable. Contribute ideas to build on and improve the existing process to facilitate company meeting requests from our investment staff. Ensure that company meetings are recorded in our Global Event Management System (GEMS), including company information, host information, location, date, time, etc. Book meeting venues and coordinate with the Investment Administration team to confirm day-of logistics, including room set-up and AV needs. Oversee on-site management of events where necessary- especially as it relates to large-scale meetings taking on end-to-end execution. Greet and interact with high-profile corporate management teams while providing the narrative of the T. Rowe Price Corporate Relations team and T. Rowe’s investment processes. Data & Reporting: Produce periodic and ad hoc reports that summarize company meeting activities, internal service level agreements, and/or company engagement trends. Proactively identify and distribute key conclusions to Corporate Relations Originators and Investment Management. Maintain and update Corporate Relations CRM database as needed. Serve as quality control check as it relates to all meeting logistics and deliverables. Qualifications Required: Bachelor’s degree or the equivalent combination of education and experience AND 3+ years of work experience in corporate access or the financial services industry Preferred: High attention to detail and demonstrates a passion for proactive problem solving Strong customer service, interpersonal, leadership skills Ability to multitask and prioritize workload Self-directed and able to perform assignments independently Thrives in a fluid work environment Project management experience in a business environment Savvy to analyze and identify critical issues Ability to flex to multiple work styles Ability to handle highly sensitive information with discretion FINRA Requirements FINRA licenses are not required and will not be supported for this role. Work Flexibility This role is eligible for hybrid work, with up to one day per week from home. Base Salary Ranges Please review the job posting for the location of this specific opportunity. $80,000.00-$112,000.00 for the location of: Maryland, Colorado, Washington and remote workers $80,000.00-$112,000.00 for the location of: Washington, D.C. $80,000.00-$112,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role . Base salary is only one component of our total compensation package . Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Commitment to Diversity, Equity, and Inclusion At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. Benefits We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources , benefits , and work-life balance so you can thrive in ways that matter to you . Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Posted 30+ days ago

Associate State & Federal Government Relations Coordinator-logo
Associate State & Federal Government Relations Coordinator
Louisiana Health Service & Indemnity CompanyBaton Rouge, Louisiana
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. Residency in or relocation to Louisiana is preferred for all positions. This position will be filled after the Regular Session of the Louisiana Legislature concludes June 12, 2025. POSITION PURPOSE This position is responsible for providing government relations services at both the state and federal level to all areas of the company (which includes Louisiana Health Service & Indemnity Company d/b/a Blue Cross and Blue Shield of Louisiana and Louisiana Blue, HMO Louisiana, Inc., Southern National Life Insurance Company, Inc., Vantage Health Plan, and Southern National Marketing Company, Inc.). NATURE AND SCOPE This role does not manage people This job reports to: Legal Departmental Leadership Necessary Contacts: In order to effectively fulfill this position the incumbent must be in contact with: Senior management, officers of the company, company subject matter experts, legislative bodies, professional associations, governmental entities, regulatory agencies, other lobbyists, and consultants. QUALIFICATIONS Education Bachelor’s degree required. Work Experience 3 years of experience with legislative, regulatory, or other governmental entities and preferred additional experience dealing with insurance matters. Skills and Abilities Knowledge and understanding of laws and/or the legislative process is essential. Must have broad government relations knowledge, extending beyond the insurance, legislative and regulatory fields. Must have excellent organizational skills. Must be self-motivated and have the ability to motivate others. Must have the ability to work with others. Ability and willingness to take actions necessary to improve departmental performance is necessary. Must be willing to promote and support department and company projects and strategies. Licenses and Certifications Required to register as a lobbyist for both state legislative and state and local governments within 6 months of hire. Registered as a lobbyist ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Represents the company as a lobbyist before both the Louisiana Legislature and Louisiana’s Congressional delegation in Washington, D.C. Oversees all of the company’s lobbying and other governmental relations functions pertaining to these entities. Serves as a liaison between the company and the Louisiana legislature and Louisiana Congressional delegation. That role includes attendance, lobbying and oversight for the company at appropriate state legislative committee meetings, hearings, floor debates and other legislative functions. Often works with legislative and congressional staff and offices regarding constituent issues involving the company. Develops relationships and serves in similar role with appropriate state agencies such as the Louisiana Departments of Insurance and Health, the Office of Group Benefits, and the Governor’s Office. Oversees appropriate internal and external lobbyists and staff. Coordinates and assists with administration of the company’s state and federal Political Action Committees and makes recommendations for financial and other participation in fundraising events for legislators, other elected officials and Louisiana’s congressional delegation. Represents the company on certain insurance and other industry groups such as the Louisiana Association of Health Plans, the Louisiana Association of Business and Industry, and other such groups. Circulates proposed legislation to appropriate internal subject matter experts to assist in proper evaluation in establishing the company’s position on legislation. Has sufficient knowledge of laws, legislative procedure and legislative drafting to properly evaluate legislative instruments, formulate the company’s position on those instruments, and possibly draft appropriate changes/amendments to those instruments. Post legislative session – drafts a legislative summary report detailing relevant enacted legislation and its impact on the company. Works with Compliance area and other impacted areas to assist in implementation of enacted legislation. Expected to develop relationships with both state legislative and congressional members and appropriate staffs. This includes meetings with appropriate individual state legislators as well as meetings in with the Louisiana Congressional delegation either locally or in Washington, D.C. Works with the national Blue Cross and Blue Shield Association on both state and federal issues. Develops and maintains relationships with other blue plan representatives, as needed. #LI_JH1 An Equal Opportunity Employer All BCBSLA EMPLOYEES please apply through Workday Careers. PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI) Additional Information Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance. In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

Posted 3 days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
The Elevance Health CompaniesAtlanta, Georgia
Anticipated End Date: 2025-06-06 Position Title: Employee Relations Consultant, Sr. Job Description: Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws . * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: HRS > HR Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Account Manager - Client Relations-logo
Account Manager - Client Relations
Yellowstone Landscape Current OpeningsPlain City, Ohio
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: www.yellowstonelandscape.com . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry’s fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping!

Posted 30+ days ago

Customer Relations Specialist-logo
Customer Relations Specialist
Byers Auto GroupColumbus, Ohio
Automotive Customer Relations Specialist At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Make follow up customer service calls to past service customers and prospective buyers Provide customers with initial product information & direct them to the appropriate dealership resources Follow up with internet leads that are not ready to make an appointment or no-show Assist in the production of weekly and monthly printing of sales advertising mailers, postcards and business cards Utilize CRM tracking system daily Data entry in monthly sales analysis reporting for dealerships Qualifications At least one previous role based in strong customer service experience Microsoft Excel experience preferred Team player attitude Prompt and courteous Enthusiastic personality Ability to work independently Must have strong computer skills Willing to submit to a pre-employment background check

Posted 4 days ago

Director Of Government Relations, Europe (3411)-logo
Director Of Government Relations, Europe (3411)
Shield AIOslo, MN
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise-EdgeOS, Pilot, Commander, and Forge-as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X and Instagram. The International Director of Government Relations for Europe will lead Shield AI's government relations strategy across European markets, building and maintaining relationships with key government stakeholders, defense ministries, and regulatory bodies. This role is critical in expanding Shield AI's European footprint and navigating complex regulatory landscapes. This role will report to the Head of Government Relations. What you'll do: Develop and execute Shield AI's government relations strategy across European markets Establish and maintain relationships with European defense ministries, procurement officials, regulatory bodies, and key decision-makers Monitor and analyze European defense policy developments, regulatory changes, and geopolitical trends affecting autonomous systems and AI in defense Represent Shield AI at high-level European defense forums, industry events, and government meetings Collaborate with business development teams to identify opportunities and secure contracts with European defense entities Advise senior leadership on European market entry strategies and regulatory compliance Lead cross-functional teams to navigate complex procurement processes in various European countries Coordinate with legal and compliance teams to ensure adherence to export controls and international regulations Build coalitions with industry partners and advocacy groups to shape favorable policy environments Ensure alignment of European messaging and policies with Shield AI strategic objectives Required Qualifications: 10+ years of experience in government relations, preferably in defense technology or aerospace sectors Extensive knowledge of European defense procurement processes and regulatory frameworks Established relationships with European defense ministries and government officials Experience navigating NATO-related defense initiatives and multinational defense programs Deep understanding of AI and autonomous systems regulatory landscape in Europe Exceptional diplomatic and negotiation skills with ability to engage effectively at senior government levels Degree in International Relations, Public Policy, Political Science, or related field, advanced degrees are preferred Fluency in English and proficiency in at least one other major European language Prior experience managing external consultants is preferred Willingness to travel extensively throughout Europe (40-50%) Security clearance or ability to obtain appropriate clearances Our international team members are employed through our Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, please consult your talent acquisition partner.

Posted 2 weeks ago

Consultant Relations Associate (New York, NY)-logo
Consultant Relations Associate (New York, NY)
PimcoNew York, NY
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description We are seeking a Consultant Relations Associate to join our Client Management Americas Consultant Relations Group (CRG). Our team is dedicated to managing relationships with global investment consultants. As an Associate, your main responsibility will be to support the relationship coverage team, working closely with other internal groups to deliver timely information on PIMCO's investment products and capabilities. Additional duties include preparing for meetings, drafting briefing memos, managing pipelines, and developing presentation materials. A successful Associate will be entrepreneurial, proactive in problem-solving, and possess excellent communication skills. Location New York, NY About You If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact: Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. You are self-motivated, committed to excellence, and demonstrate strong attention to detail, along with excellent interpersonal and communication skills. Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully. Integrity and Continuous Learning: Your actions reflect high ethical standards and integrity, earning you credibility and trust. As an intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. Responsibilities This position requires an analytical, client service focused professional who can: Establish an understanding of the needs of our consultants and regularly provide relevant market insight, product information, investment ideas and sales support. Be capable of substantial consultant interaction - phone, e-mail, meetings, - to give consultants PIMCO touches and urgently turn-around requests. Learn focus products and help the search process by interacting with Product Strategy, Compliance, Legal, Channel Account Managers, and many other teams. Contribute to the team by participating in team meetings, engaging colleagues across different PIMCO functions, participating and leading working groups, sharing best practices, fully leveraging continuous coaching and training, etc. Position Requirements Minimum of a Bachelor's Degree, preferably in Business/Finance, Economics, or Accounting. Progress toward the CFA designation, Series Exams, and/or an advanced degree program is a plus. Minimum 3.2 overall GPA. 2-4 years of experience in financial services, asset management, investment banking, investment consulting, or accounting. Strong background and/or interest in fixed income and economics is important. Ideal candidates are familiar with fixed income instruments and the economic underpinnings of the fixed income asset class. Fundamental understanding of investment strategies combined with a strong desire to learn more. Intermediate Excel and PowerPoint skills; ability to run macros, leverage query tools, CRM, proprietary attribution and performance systems, and external databases to automate and streamline tasks. Strong client service mindset and a sense of urgency when responding to internal and external requests. Exceptional communication skills, both written and verbal. Effective time management skills to maintain a commitment to quality and attention to detail; ensure that all work is completed accurately and on time. Foster a sense of teamwork, assisting others when needed. Ability to flourish in a challenging, fast-paced, and professional environment with frequent shifts in priorities as business needs dictate. Strong sense of ethics and integrity, aligning with PIMCO's values and ethical principles. Focus on specific goals and demonstrate a sense of personal growth, accountability, and urgency for achieving results. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 105,000.00 - $ 115,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Posted 30+ days ago

Employee Relations Specialist-logo
Employee Relations Specialist
Towne Park Ltd.Plymouth Meeting, PA
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Summary: The Employee Relations Specialist will support the Employee Relations and Compliance Manager in managing employee relations issues and ensuring compliance with labor laws and company policies. This role focuses on fostering a positive workplace culture, addressing employee concerns, and providing guidance to managers and employees on employee relations matters. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $75,000.00-$115,000.00 Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. Essential Functions Key Responsibilities: Employee Relations: Assists in managing and resolving employee relations issues in a fair and consistent manner. Conducts investigations into employee complaints and grievances and recommend appropriate actions. Provides guidance and support to managers on employee relations issues and best practices. Fosters a positive and inclusive workplace culture that promotes employee engagement and satisfaction. Compliance: Ensures compliance with all relevant labor laws, regulations, and company policies. Assists in conducting regular audits and assessments to identify and address compliance issues. Stay up to date with changes in employment laws and regulations and communicate these changes to the HR team and management. Policy Support: Assists in the development and updating of HR policies and procedures to reflect the best current practices and legal requirements. Communicates policy changes to employees and ensures understanding and adherence. Provide training and support to managers and employees on policy-related matters. Training and Development: Assists in developing and delivering training programs related to employee relations, compliance, and policy. Provides coaching and mentoring to HR team members and managers on related topics. Evaluates the effectiveness of training programs and make continuous improvements. Documentation and Reporting: Maintains accurate and up-to-date records of employee relations issues and compliance activities. Prepares reports and presentations on employee relations and compliance matters for senior management. Ensures confidentiality and integrity of employee relations and compliance documentation. Qualifications Bachelor's degree in human resources, business administration, related field, or equivalent experience. Minimum of 5 years of experience in HR, with 2 years' employee relations and compliance. Strong knowledge of employment laws and regulations. Excellent communication, interpersonal, and conflict resolution skills. Ability to build strong relationships and provide exceptional support to managers and employees. Preferred Skills: Experience in [industry-specific knowledge, if applicable]. Certification in HR (e.g., SHRM-CP, PHR). Working Conditions: Up to 30% travel, located in Corporate office, hybrid position Leadership Qualities We Look For Alignment to the organization vision, team leadership and supervision, delegation of tasks and responsibilities, performance management, adaptability and resilience, conflict resolution and mediation, motivating and inspiring teams, managing diverse teams, decision-making with stakeholder input, coaching and mentoring, project and resource management, communication and feedback, crisis and change management, collaboration and cross-functional leadership, employee development and succession planning, setting and managing expectations, building and sustaining team culture Scope Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 30% may be required.

Posted 1 week ago

Customer Relations Representative-logo
Customer Relations Representative
HCC Life InsuranceCarmel, IN
At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office) with a 10:30AM - 7:00PM daily work shift. We offer a competitive salary and benefits package including: $20/Hour Starting Pay Free snacks and beverages daily Company-paid lunches on Wednesdays No Weekends Full benefits (Medical, Dental, Vision, 401k) Casual dress environment Company-paid holidays plus 20 PTO days The Adventure Ahead: As the Customer Relations Representative, you will act as the first point of contact for all customer inquiries by effectively interpreting and discussing benefits, reviewing claims, and resolving service and product concerns or questions while providing extraordinary service to medical insurance customers in various countries. Resolves incoming call and email inquiries for provider referrals, claim filing, claims status information, verification of benefits/eligibility, and pre-notification. Fulfill requests for claim forms and applications for clients. Resolve product or service problems by identifying area of concern and expediting correction or adjustment and following up to ensure resolution when needed. Skills and Experience Needed: High School degree/GED Two years of Customer Service Experience Strong verbal and written communication skills Dependable WorldTrips is an equal opportunity employer. Join a team where your success is our priority. #LI-CM2 #Hybrid

Posted 30+ days ago

Human Resources Manager - Employee Relations-logo
Human Resources Manager - Employee Relations
Aspire Public SchoolsOakland, CA
ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation. Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy. JOB SUMMARY The Human Resources Manager will manage employee relations and support HR functions to ensure a positive, compliant, and productive workplace. This role involves resolving employee concerns, guiding managers on performance issues, and ensuring alignment with Aspire's policies and California labor laws. The HR Manager will also assist in developing and implementing HR policies, driving employee engagement initiatives, and supporting performance management processes. Additionally, they will analyze employee relations data, provide strategic insights, and collaborate with leadership on retention strategies and improving workplace culture. Strong conflict resolution skills, knowledge of California labor laws, and the ability to build relationships across the Bay Area schools and leadership team is essential. ESSENTIAL FUNCTIONS Employee Relations Management: Serve as the primary point of contact for employees and management on employee relations issues, addressing concerns, complaints, and workplace conflicts. Provide guidance and counsel to managers on employee behavior, performance issues, and resolving disputes constructively. Investigate employee grievances and complaints, document findings, and recommend appropriate actions in alignment with Aspire's policies and applicable labor laws. Advise on conflict resolution strategies, facilitating communication and collaboration between employees and management. Support and mediate difficult situations, ensuring a fair and unbiased approach to resolutions. Policy Development and Implementation: Support the development and implementation of HR policies and procedures related to employee relations and compliance with federal, state, and local labor laws. Partner in the review and update of employee handbooks and other relevant documents to ensure they align with current legal requirements and Aspire Public School values. Educate employees and managers about Aspire's policies, ensuring consistent application. Performance Management: Partner with managers to provide performance management guidance, including developing improvement plans and offering ongoing support for both managers and employees. Monitor employee performance and ensure alignment with Aspire's expectations, offering solutions for improvement when necessary. Oversee and support the performance evaluation process, providing resources to help managers conduct effective evaluations. Legal Compliance: Ensure compliance with all labor laws, regulations, and industry standards related to employee relations, ensuring proper documentation and record-keeping. Stay current on relevant legislation and regulations to proactively mitigate risks and provide expert advice on compliance-related matters. Assist in handling any legal matters related to employment disputes, including responding to complaints and working with legal counsel when necessary. Employee Engagement and Retention: Foster an environment of employee engagement and inclusion. Proactively review data for schools and/or regions to determine and develop initiatives aimed at improving employee morale and job satisfaction. Partner with the Bay Area leadership team to create employee surveys, focus groups, and one-on-one meetings to assess employee sentiment and identify areas for improvement. Provide recommendations and collaborate with Human Resources leadership to implement retention strategies to minimize turnover. Training and Development: Design and conduct training sessions on topics related to employee relations, workplace culture, conflict resolution, interpretation of policies, and leadership development. Provide guidance to management on handling sensitive employee issues, performance challenges, and disciplinary actions. Assist in building a supportive and respectful workplace culture by ensuring employees understand their rights and responsibilities. Reporting and Documentation: Maintain accurate records of employee relations issues, investigations, and resolutions, ensuring compliance with record-keeping regulations. Generate quarterly reports on employee relations trends, offering insights and recommendations to HR leadership, school site leadership, and Bay Area senior leadership. Track and report on grievance resolutions, performance management, and disciplinary actions to identify trends or systemic issues. Additional: Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, and value statements, including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Perform other related duties as required and assigned. QUALIFICATIONS Competencies: In-depth knowledge of employment laws, recruiting, benefits, compensation, and training. Excellent interpersonal skills, with the ability to handle confidential and sensitive issues with diplomacy and fairness, and work effectively with employees at all levels. Strong communication skills, with the ability to speak and write clearly and persuasively. Excellent organization, time management, and follow-up skills; ability to handle multiple projects concurrently with a high sense of urgency and work independently. Ability to research complex problems and develop cost-effective solutions; strong analytical skills and the ability to make data-driven decisions. Proven leadership skills, with the ability to attract, develop, and inspire a team and build cooperative working relationships. Proficiency with Microsoft Office and HRIS databases. Positive, can-do attitude, customer service-oriented, and professional. Light travel throughout California. Comfort with a fast-paced work environment within a growing nonprofit. Minimum Educational Level: Bachelor's degree or appropriate level of experience. Master's degree preferred. Experience Required: 2+ years of management experience in Human Resources. 2+ years of HR Generalist experience or 5+ years of people management experience. Experience or strong interest and passion for K-12 public education. Compensation: Aspire Public Schools is dedicated to our teammate's well-being! In addition to a competitive base salary that is benchmarked against local districts and charter schools, we offer employees exceptional benefits, including paid time off, 100% core health benefits coverage on select plans, life insurance/long-term disability, participation in a CA state retirement plan, tuition reimbursement plan, and adoption assistance program. Our salary schedule is based on years of experience for this position type; the salary range for this position is $100,851 - $129,464 EEO STATEMENT Aspire Public Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Six Flags Career logo
Guest Relations Team Member-$15/HR
Six Flags CareerEureka, Missouri
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Job Description

Details of Job: 
Join the Guest Relations team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply. We will work with your schedule! Interested?

Essential Duties and Responsibilities:
• Maintain a safe, friendly and clean, work environment
• Respond to Guest questions and comments in person, by letter, e-mail, or by phone
• Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone
• Friendly Guest Interaction
• Rent strollers and wheelchairs
• Accurately handle multiple types of transactions including credit, vouchers, etc.
• Sell and issue tickets and season passes
• Able to navigate through multiple computer programs to assist Guests
• Maintain Lost and Found Inventory
• Perform other duties deemed necessary by the supervisor and/or manager

Skills and Qualifications:

• Minimum Age: 16
• Good Written and Verbal Communication Skills
• Availability to work varied shifts, including nights, weekends and holidays
• Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level.
• Completion of second interview and pre-employment screening.
• Excellent verbal skills, ability to interact with guests in a positive manner
• Switch gears on a moment’s notice and adapt to shifting priorities
• Have problem solving and decisions making skills while focusing on the best solutions for every case
• Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications.
• General knowledge of all Admissions areas and ability to exercise good judgment
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others


Other Functions: All other duties assigned or necessary to support the park as a whole.