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LifeMD logo

Supervisor, Patient Relations

LifeMDGreenville, SC
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are seeking a highly motivated, compassionate, and experienced Patient Relations Supervisor to lead our patient relations team and ensure an exceptional patient experience across our organization. This role is responsible for overseeing patient inquiries, concerns, and complaints while fostering. The ideal candidate is a proactive leader with excellent communication skills, strong knowledge of medical terminology, and a passion for patient advocacy and service excellence. Responsibilities Supervise and support the patient relations team to ensure timely, professional, and compassionate handling of patient inquiries and concerns Serve as an escalation point for complex patient complaints and ensure effective resolution Coordinate with clinical, administrative, and support departments to promote seamless patient experiences Monitor patient satisfaction trends and recommend process improvements Ensure accurate and confidential maintenance of patient records and documentation Provide guidance and support to medical staff regarding patient relations matters Train, coach, and evaluate team members to maintain high service standards Utilize CRM systems to track patient interactions, outcomes, and follow-ups Promote a culture of empathy, professionalism, and accountability within the team Requirements Preferred - Bachelor’s degree in Healthcare Administration or a related field Proven experience in patient relations, customer service, or healthcare support roles Prior supervisory or leadership experience preferred Strong knowledge of medical terminology and healthcare procedures Proficiency in CRM software and patient management systems Excellent verbal and written communication skills Strong organizational and multitasking abilities High attention to detail and accuracy in documentation Ability to work collaboratively in a team-oriented environment Demonstrated empathy, compassion, and commitment to patient-centered care Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (Roth 401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term Disability

Posted 3 weeks ago

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Employee Relations Specialist

Las Vegas PetroleumLas Vegas, NV
LV Petroleum is a fast growing company that specializes in travel centers and truck stops across the country. We are experiencing high growth and we're adding to the team. The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Requirements The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Qualifications: Minimum 2 years of experience in HR, with exposure to employee relations or workplace compliance. Strong interpersonal and communication skills. Ability to handle sensitive matters with professionalism and confidentiality. Basic understanding of employment laws and HR best practices. Proficiency in Microsoft Office and willingness to learn HRIS systems.

Posted 3 weeks ago

N logo

Client Relations Associate (Remote)

Nterval FundingChicago, IL

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 3 weeks ago

K logo

Investor Relations Analyst

Kai Volatility AdvisorsChicago, IL
About Us Kai Volatility Advisors LLC is an NFA-registered Commodity Trading Advisor (CTA) offering innovative volatility exposure strategies for commodity pools, family offices, RIAs, and high-net-worth investors. We advise 4 specialized funds designed to capitalize on diverse volatility opportunities. Kai Wealth LLC is an SEC-registered Registered Investment Advisor (RIA) offering investment management services tailored to the unique investment objectives of each qualified client. Both firms (collectively “Kai”) were founded by Cem Karsan who has over two decades of experience successfully building industry-leading derivatives businesses. Overview Kai is looking for a high-energy, versatile Investor Relations Associate to support both businesses and drive the firm’s investor outreach and client relationship management. This role is designed for a multi-talented utility player —someone who is resourceful, adaptable, and capable of seamlessly switching between diverse responsibilities. The Investor Relations Associate will play a key role in coordinating online events, investor meetings, and preparing and delivering meeting collateral sourced from various team members. In this fast-paced position, success requires a detail-oriented, highly organized individual with a “jack of all trades” mentality. The ideal candidate can handle a mix of tasks, from managing executive schedules and coordinating travel to overseeing client relationships and handling essential office logistics. Persistence, adaptability, and a commitment to thorough follow-through are essential. Responsibilities Executive Support: Provide comprehensive administrative support to the CIO & Sr. Managing Partner, Head of Investor Relations, and Head of Marketing. Calendar & Schedule Management: Manage complex and busy calendars, scheduling and coordinating meetings, interviews, and agendas to optimize CIO’s time and priorities. Client Relationship Management: Oversee client interactions, manage current client relationships, and process inbound leads, guiding them through the sales pipeline. Meeting Preparation & Collateral: Prepare and manage meeting materials, including due diligence research on clients, creating presentations, and compiling post-meeting notes for follow-up. Follow-Up Communications: Draft and send timely follow-up messages after client and investor meetings to maintain and strengthen relationships. Office Maintenance: Manage general office upkeep, including ordering supplies, snacks, and other essentials as needed to maintain a productive work environment. Sales & Marketing Operations: Utilize and manage sales and marketing workflows through Monday.com and HubSpot, ensuring streamlined operations and accurate data tracking. Travel Coordination: Arrange travel and maintain detailed itineraries, ensuring smooth logistics. Requirements Highly Organized Personality: A structured, detail-oriented, Type-A personality is preferred for success in this fast-paced role. Multi-talented Utility Player: The ideal candidate will be resourceful and adaptable, capable of handling diverse tasks and switching seamlessly between responsibilities as needs arise. Educational Background: Bachelor's Degree in Business, Finance, Public Relations, Communications, Marketing, or Sales Management is preferred. Licensing Requirements: Series 3 and Series 65 licenses are a plus. Relevant Experience: 2-4 years of experience, preferably within an investment, asset management, or financial services firm. Tech & Platform Proficiency: Proficiency with HubSpot (or Salesforce), Monday.com (or similar project management software), and MS Office Suite (Word, Excel, and PowerPoint) is essential. Meeting & Webinar Platform Experience : Comfort and experience in conducting and setting up online meetings and webinars through MS Teams, Zoom, and Google Meet. Adaptability & Learning Agility: Ability to learn quickly, think critically, and adapt to a fast-changing environment. Effective Communication Skills: Strong verbal and written communication skills, with the ability to engage effectively across all levels of the organization. Benefits Kai Volatility Advisors offers a comprehensive benefits package including health care, paid time off, and fully stocked kitchen. We are an equal opportunity employer with a strong commitment to diversity, equity, and including. Women, minorities, veterans, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.

Posted 30+ days ago

N logo

Client Relations Associate (Remote)

Nterval FundingNew York, NY
ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 3 weeks ago

Rational 360 logo

Vice President, Earned Media - Conservative Media Relations

Rational 360Washington, DC
ABOUT RATIONAL 360 Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm with deep expertise across media relations, public policy, corporate reputation, and digital strategy. Our team of professionals works with a diverse set of clients including Fortune 500 companies, trade associations, national nonprofits, and advocacy groups operating in highly regulated and politically sensitive environments. We are entrepreneurial, client-focused, and committed to results. Rational 360 has approximately 100 staff and is growing rapidly. We are partially employee-owned and offer a collaborative, high-performance culture that rewards innovation, leadership, and initiative. ROLE OVERVIEW Rational 360 is seeking a Vice President of Earned Media with a strong understanding of and deep relationships within the conservative media ecosystem . This role is ideal for a strategic communicator and media relations expert who has successfully placed high-impact stories, shaped narratives, and managed media relations for complex or politically charged campaigns. This position will lead earned media strategy and execution across a range of client accounts—particularly those operating at the intersection of policy, business, and public opinion. The ideal candidate brings a strong background in public affairs or political communications, a track record of working with right-of-center outlets and influencers, and a sharp understanding of today’s media and political landscape. RESPONSIBILITIES Serve as the strategic lead for earned media strategy and execution across multiple client accounts. Cultivate and leverage deep relationships with conservative and center-right media outlets, editors, producers, journalists, and influencers. Develop and execute proactive media outreach strategies aligned with client goals, targeting relevant publications and platforms. Shape and pitch compelling stories, op-eds, and interview opportunities that resonate within conservative and broader national media narratives. Provide rapid response and crisis communications support, helping clients navigate politically sensitive or high-profile media situations. Partner with internal teams on integrated communications campaigns that include digital, grassroots, and policy components. Mentor and manage junior staff, ensuring strong execution and professional growth. Support new business development and growth of media service offerings. Requirements EXPERIENCE & QUALIFICATIONS 10–13 years of relevant experience in communications, media relations, public affairs, or political strategy. Demonstrated expertise in placing earned media with conservative outlets (e.g., Fox News, Daily Caller, Washington Examiner, National Review, etc.) and center-right influencers. Deep understanding of the conservative political landscape, including key issues, platforms, and audiences. Excellent strategic judgment and experience managing high-profile media campaigns and complex messaging environments. Impeccable writing and verbal communication skills, with the ability to craft sharp messaging that resonates with target audiences. Experience working in fast-paced, high-stakes environments—ideally within a PR agency, campaign, media outlet, or government office. Proven ability to manage teams, lead clients, and execute projects from concept through completion. Familiarity with political, policy, or advocacy work is strongly preferred. Benefits Rational 360 offers competitive compensation and a generous, comprehensive benefits package. Our hybrid work model includes three days per week in our downtown DC office and two optional remote workdays.

Posted 2 weeks ago

C logo

Director Domestic Relations

County of BlairHollidaysburg, PA
The director within Domestic Relations works closely with the president judge and the state Bureau of Child Support to perform complex administrative duties that involve analyzing operations, directly supervising a staff of approximately seven, overseeing a department twice that size, and managing finances. Essential functions include serving as senior-most resource and authority for questions; implementing and interpreting policies and procedures; ensuring regulatory compliance; preparing and monitoring annual budget; ensuring department meets performance measures in federal fiscal year set forth by Bureau of Child Support; directing, supervising, and evaluating delivery of services and training needs for deputy director, case managers, and enforcement specialist; conducting regular meetings with staff; addressing performance matters; monitoring work of attorneys dedicated to department; preparing monthly statement of expenditures; ensuring receipt of state reimbursement of department employment-related expenses; reconciling relevant bank accounts; ensuring achievement of all performance measures implemented by Bureau of Child Support; participating in external job-related organizations; and pursuing professional development. Requirements Qualified candidates will hold a bachelor’s degree in criminal justice, psychology, social work, sociology, ore other related field OR the equivalent combination of education and experience via a supervisory-level assignment; minimum of five years of progressively responsible work experience in social services, with at least two years in an administrative, supervisory capacity; supervisory and management experience with comparably sized staff; strong customer service orientation; effective interpersonal relations and communications skills (both written and verbal); skill to effectively diffuse antagonistic situations; skills to elicit information in emotional situations; computer literacy, and demonstrated experience setting schedules, meeting deadlines, and managing multiple priorities. Benefits Competitive benefits package starts immediately and includes 90% employer-paid PPO health and vision plan, prescription plan, defined benefit pension plan, optional defined contribution plan, group term life insurance, 14 annual paid holidays, and ample time-off provisions. Starting salary $72,180.42 a year. EQUAL OPPORTUNITY EMPLOYER

Posted 6 days ago

G logo

Remote Client Relations Specialist – Entry Level

Globe Life AIL - Lisa RusselRutland city, VT
About the Opportunity We’re expanding fast and looking for driven individuals who want more control over their career, income, and time. This is a fully remote opportunity designed for professionals who value flexibility, personal growth, and performance-based rewards. Our team culture is built on mentorship, accountability, and continuous improvement. You’ll be supported by experienced leaders, proven systems, and a collaborative virtual environment that empowers you to grow at your own pace—without caps or corporate red tape. What You’ll Gain 100% Remote Work Work from home with the freedom to design a schedule that fits your life. Weekly Pay + Bonus Opportunities Earn weekly income with additional performance-based incentives. Union Support & Representation Enjoy stability and protection through a union-backed contract. Life Insurance & Medical Reimbursement Coverage and reimbursement options designed to support your long-term security. Leadership Development & Ongoing Training Access structured training, leadership coaching, and professional development events. Incentive Travel & Team Experiences Qualify for incentive trips, conferences, and team-building events that recognize achievement. Who We’re Looking For • Motivated, self-disciplined individuals• Strong communicators with a people-first mindset• Goal-oriented professionals ready to grow• Team players who work well independently Prior experience is not required—we provide full training and mentorship. Next Steps Submit your resume and compensation requirements to be considered. All interviews are conducted virtually via Zoom for convenience and flexibility. If you’re ready for a remote career where your effort drives your success, apply today. Powered by JazzHR

Posted 1 week ago

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Remote Client Relations Associate – Beginner Level

Globe Life AIL - Lisa RusselGreenville, SC
Remote Representative – Build Long-Term Client Relationships Location: US/Canada – 100% Remote Since 1951 , we have proudly served working-class families with life, accident, and supplemental health products , protecting members of labor unions, credit unions, associations , and their families. We are seeking representatives to develop long-term relationships with clients and meet them where they are most comfortable — from their homes via Zoom virtual calls . Requirements / Responsibilities / Rewards Experienced over 20% growth last year , even during the pandemic Recognized as an essential business Work Location: US/Canada Suggested Qualifications Excellent communication skills Basic computer knowledge Strong work ethic Outgoing, fun, energetic personality Effective time management skills Leadership and management experience preferred Job Benefits 100% Work from Home Weekly pay , based on a suggested schedule for success Bonus structured contracts Health insurance reimbursement Life insurance Flexible schedule Retirement plan Renewals for long-term income Interviews will be held via Zoom to ensure safety and convenience. Powered by JazzHR

Posted 1 week ago

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Business Relations Advisor

Nuvant Consulting GroupMinneapolis, MN
Business Relations Advisor About the Role: We’re seeking driven professionals to build strong relationships with both individuals and businesses by offering tailored financial solutions that support their goals. You’ll work closely with clients to understand their unique needs, provide strategic guidance, and deliver value through personalized support. Key Responsibilities Identify potential clients and assess their goals, challenges, and needs. Build lasting partnerships with decision-makers and key stakeholders. Stay current on trends, tools, and developments that may impact client strategies. Communicate with clients via phone, email, video calls, and other professional platforms. Recommend personalized financial solutions and services based on client needs. Act as a trusted resource by providing a seamless onboarding process and ongoing support. Collaborate with internal teams to continuously improve client experience. What You’ll Bring High school diploma or a college degree is preferred. Excellent communication and interpersonal skills. Strong ability to listen, assess needs, and offer solutions. Self-starter with a results-oriented mindset and a desire to grow. Experience in a client-facing or consultative role preferred. Compensation and Benefits Competitive base salary plus performance-based bonuses and incentives. Comprehensive benefits package including medical, dental, vision, 401k, and paid time off. Ongoing mentorship and training to support your success. Career advancement opportunities based on performance and results. Powered by JazzHR

Posted 30+ days ago

PICA Manufacturing Solutions logo

Customer Relations Specialist

PICA Manufacturing SolutionsDerry, NH
Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you’ll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You’ll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they’re informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you’ll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings – we believe in celebrating success together! Powered by JazzHR

Posted 30+ days ago

Harbor Health logo

Employee Experience and Relations Manager

Harbor HealthAustin, TX
POSITION OVERVIEW Harbor Health is seeking a Manager of Employee Experience & Relations to serve as a trusted advisor and strategic partner in cultivating a positive workplace culture across our growing organization. Supporting a workforce of 650+ employees across 32+ clinic locations in four Texas markets (Austin, San Antonio, El Paso, and Dallas), this role handles complex employee relations matters spanning our diverse workforce—from physicians and clinical staff to front-line operations teams—while proactively building systems and cultural initiatives that support organizational health. The ideal candidate brings strong employment law knowledge, excellent judgment, and a culture champion mindset to help Harbor Health scale its people practices during this dynamic growth phase. POSITION DUTIES & RESPONSIBILITIES Employee Relations & Investigations Manage varied and complex employee relations issues across physician, clinical, and front-line staff populations with sophistication and situational awareness Conduct thorough, fair, and impartial workplace investigations including harassment, discrimination, retaliation, policy violations, and workplace conduct concerns Investigate and resolve matters unique to healthcare environments, including scope of practice concerns, credentialing-related issues, and member safety-adjacent situations requiring coordination with clinical leadership Lead the ADA interactive process for accommodation requests, partnering with managers and legal counsel to evaluate and implement reasonable accommodations while maintaining compliance Synthesize complex situations into clear, actionable recommendations and resolution plans for leadership Partner with legal counsel as needed on sensitive matters and maintain appropriate documentation throughout all ER cases Performance Management & Manager Support Coach and support managers through performance management processes, corrective actions, and difficult conversations Provide practical, real-time guidance to leaders on employee relations best practices and risk mitigation Translate complex legal and compliance requirements into clear, actionable business guidance for non-HR leaders Build manager capability through training, toolkits, and hands-on support across all four Texas markets Proactive Culture Building Proactively identify and implement cultural initiatives that minimize employee relations issues before they arise Support culture harmonization efforts related to mergers and acquisition activity, including integration of newly acquired employee populations Champion initiatives that strengthen employee experience and organizational culture across a multi-site, multi-market environment Partner cross-functionally with clinical operations, talent acquisition, and leadership to create an inclusive and engaging work environment Data, Reporting & Systems Own and manage turnover and attrition reporting, identifying trends by market, department, tenure, and role type to inform retention strategies Build and maintain dashboards and reporting on organizational health metrics including employee relations case volume, resolution timelines, and repeat-issue patterns Use data analytics to identify early warning indicators and opportunities for preventive intervention across the employee lifecycle Scale employee relations practices, policies, and systems to support organizational growth and post-acquisition integration Continuously improve ER processes for efficiency and effectiveness as the organization scales DESIRED PROFESSIONAL SKILLS & EXPERIENCE Required 5+ years of progressive HR experience with significant focus on employee relations Strong working knowledge of employment law including ADA (including the interactive accommodation process), FMLA, FLSA, Title VII, and Texas employment regulations Proven experience conducting workplace investigations and managing complex ER cases across diverse employee populations Multi-site or multi-location HR experience with demonstrated ability to manage employee relations remotely and in person Demonstrated ability to work independently with excellent judgment in ambiguous situations Strong negotiation, influence, and conflict resolution skills Experience coaching managers on performance management and employee relations matters Understanding of when to be flexible versus when to draw hard lines on policy and practice Comfort with data analysis and ability to translate workforce metrics into actionable insights Culture champion mindset with focus on creating the best possible work environment Preferred Experience in high-growth or M&A environments, including post-acquisition workforce integration Healthcare industry experience, particularly with physician and clinical staff populations SHRM-CP, SHRM-SCP, PHR, or SPHR certification Comfort operating with limited structure and high flexibility in a startup-like environment Experience with HRIS platforms and ER case management systems WHAT WE OFFER Opportunity to shape Harbor Health's culture and employee experience during a critical growth phase—this is a build-it role, not a maintain-it role Collaborative and dynamic work environment where HR has a true seat at the table An organization made of people who are passionate about transforming healthcare in Texas Competitive salary and benefits package Professional development and growth opportunities A transparent and unique culture About Harbor Health At Harbor Health, we're transforming healthcare in Texas through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team! Powered by JazzHR

Posted 3 days ago

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Client Relations & Event Marketing Associate

Launch Point IncKnoxville, TN
Launch Point Inc is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Client Relations & Event Marketing Associate , you will play a crucial role in building and maintaining strong relationships with clients while fostering positive interactions that drive customer acquisition success. Key Responsibilities: Collaborate with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution Proactively engage with customers to understand their needs, preferences, and challenges Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction Maintain accurate and up-to-date sales records, customer databases, and campaign reports Troubleshoot issues, identify solutions, and coordinate with internal teams for timely resolution Identify opportunities for upselling and cross-selling services aligned with client goals Qualifications: Experience in customer relations, account management, or similar client-facing roles Strong interpersonal, communication, and negotiation skills Problem-solving mindset with the ability to adapt quickly Proficiency with CRM software and relevant digital tools Ability to multitask, prioritize, and work in a dynamic environment Passion for delivering excellent customer experiences and helping clients thrive Powered by JazzHR

Posted 2 weeks ago

Lazy River Products logo

Guest Relations Representative

Lazy River ProductsTewksbury, MA

$18+ / hour

Guest Relations "GR" Representative The Guest Relations Representative "GRR" is responsible for greeting, verifying ID’s, and allowing entry of customers into the retail dispensary sales floor while maintaining compliance at all times. The GRR will provide direction and information to customers and visitors of the company’s products, specials, services, and events. Guest Relation Reps work with direct supervision of Retail Leadership and reports directly to the General Manager. Core Tasks and Responsibilities - Verifying government-issued photo ID’s by using a scanning device to scan valid government issued photo IDs. to ensure 21+ entry. Answer incoming phone calls, check voicemails, may monitor company’s customer service email account. Being the face of the company, provide information to customers as they enter about the company’s products, specials, services, and events. Alerts retail leadership of incoming deliveries using the appropriate Walkie Talkie code. Maintain awareness of parking lot and main entrance activity and report any suspicious activity to the manager on duty on the same day the activity is witnessed. Communicate with LRP personnel via Walkie Talkie to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction. Direct visitors or vendors to the appropriate entrance (visitors or vendors must sign in the appropriate logbook, wear a visible guest badge, and be always accompanied by LRP personnel). Direct solicitors or unplanned communicators or visitors to contact the company’s general customer service email, or if job seeking, provide Careers business cards and/or direct to the LRP Careers page found on our website. Maintain the confidentiality of all LRP employees at all times. Maintain organization and cleanliness of GR, including the GR bathroom. Monitor surveillance cameras to assist with the maintenance of customer traffic flow. Receives incoming package deliveries that are delivered to the front door and communicates the appropriate Walkie Talkie code to Retail Leadership. Report customer requests to Retail Leadership when applicable, and contact customers to communicate previous requests, if applicable. Report customer complaints to Retail-Leadership promptly. Maintain awareness of customer input and suggest changes to Retail-Leadership to improve services or products. Contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks. Maintain knowledge of all LRP products and services. Maintain an in-depth industry wide knowledge of products and strains in Massachusetts. Maintain a continuous state of alertness to ensure the highest safety standards for customers, fellow employees, products, and the facility. Maintain accurate and up-to-date knowledge on state and local laws pertaining to adult-use marijuana and dispensing adult-use marijuana. Follow established LRP policies and procedures at all times. Additional duties as assigned. Education and Experience - High School Diploma, GED or equivalent required. College degree preferred. At least 2 years of proven customer service experience or related experience is required. Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel required. Experience with Dutchie or other Seed-to-Sale POS experience is a plus. Adult-Use Massachusetts Retail cannabis industry experience preferred. Multilingual abilities to assist a diverse customer base is a plus. Physical Requirement/Work Environment – Retail store work environment. Must be able to work without leaving workstation excessively outside of regular break. Must have the ability to perform work related activities for shift duration including repetitive motions and use of hands. This job function may include sitting or standing for extended periods of time, as well as stooping, bending over, and/or crouching. Must be able to lift, carry, and balance up to 15 pounds. Knowledge – Administrative — Knowledge of administrative tasks. Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel. Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products. Skills - Superior customer service skills, including telephone etiquette. Excellent organizational, attention to detail, and analytical skills. Strong written and verbal communication skills. Ability to multi-task and adjust to shifting priorities in a fast-paced environment. Commitment to learning and continuous development. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation — Actively looking for ways to help people; service-oriented. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management — Managing one's own time and the time of others and multitasking. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Abilities - Ability to learn new computer software. Ability to educate consumers and connect with customers. Fluent in the English language, both verbal and written. Ability to adapt with software updates and procedures. Additional Requirements – Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry. Ability to work weekends and holidays if necessary. Reliable transportation. Job Information: Title: Guest Relations RepresentativeIndustry: Adult-Use Cannabis (MA)Pay Rate: $18.00/hour Location: Tewksbury, MAStatus: Full-time (30 hours/week)Pay Type: HourlyPay Status: Non-exempt Schedule (required): Sunday: 4:15pm-10:15pm (no break)Monday: 4:15pm-10:15pm (no break)Tuesday: 4:15pm-10:15pm (no break)Friday: 4:15pm-10:15pm (no break)Saturday: 4:15pm-10:15pm (no break)Total of approximately 30 hours/week Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website: https://lazyriverproducts.com/about/ And Of Course, Don't Miss Out on all of our Amazing Deals 👀 Check Out our Menu Powered by JazzHR

Posted 1 week ago

New Silver logo

Investor Relations Manager

New SilverWest Hartford, CT

$250,000 - $300,000 / year

Investor Relations Manager Location: Remote (Boston) Salary $250k - 300k (Total Comp) New Silver is a fintech company with a mission - helping to improve local communities by providing fast, convenient and flexible capital to real estate investors. We use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey. We are proud to be a 2-time Inc. Magazine Regionals Award Winner, a testament to our rapid growth and impact in the fintech and real estate lending space. Our growing company is headquartered in CT, with a global presence. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future! Your Role: We’re looking for an experienced Investor Relations Manager (3+ years’ experience) to be a visible leader in fundraising and capital markets execution. This person will own investor relationships across HNWIs, family offices, RIAs and similar capital pools, while partnering with our capital markets team to design and execute strategies such as securitizations, whole-loan sales, and other liability/capital solutions. The Manager will be a primary face to investors, stewardship of existing relationships, strategy, and driving creative capital market solutions that scale the business. Responsibilities: Fundraising & Relationship Development Lead execution of capital raises with HNWIs, family offices, wealth managers, and other private capital sources. Build, maintain and expand a high-quality pipeline of prospective investors; cultivate long-term relationships and act as a trusted advisor to investors. Interface with and close HNWI investor leads that come in from various marketing channels Plan and lead investor roadshows, conferences, dinners, and meetings. Be visible and develop a voice on social media. Investor Stewardship & Reporting Own investor communications: quarterly investor letters, performance reporting, investor Q&As, and materials for board/investor meetings. Ensure best-in-class investor service and responsiveness; coordinate subscription/closing processes and ongoing KYC/AML/compliance. Manage CRM (Hubspot and CashFlowPortal) and investor tracking processes. Capital Markets & Structuring Together with the C-suite team, lead on capital markets initiatives, including securitizations, loan sales, whole-loan transactions, warehouse financing, and other liability or capitalization solutions. Lead investor due diligence processes for structured transactions and secondary sales. Strategy & Execution Develop and execute multi-year capital raising strategy and annual targets in partnership with senior leadership. Develop investor pitch materials, financial models and transaction teasers; present to investors and rating agencies as needed. Track market trends, investor appetite, and competitive activity; proactively recommend funding and capital strategies. Qualifications: Bachelor’s degree required; MBA, CFA, or other advanced degree preferred. Minimum 3+ years of experience in investor relations, private placements, capital raising or capital markets for asset managers, specialty finance firms, or structured finance teams. Proven track record raising capital from HNWIs, family offices, RIAs, wealth managers and other private capital pools. Hands-on experience executing or marketing securitizations, loan sales, whole-loan transactions, or similar structured financings . Understanding of structured finance documentation and execution (trust structures, indentures, servicing, waterfall mechanics, rating agency process a plus). Strong financial modeling skills and ability to explain structures and economics to investors. Excellent written and verbal communication and presentation skills; comfort presenting to C-suite and external investors. Experience working closely with legal, compliance, accounting, and product teams. Excellent communication and interpersonal skills — you’re persuasive, polished, and professional. High motivation, self-discipline, and the ability to thrive in a remote, entrepreneurial environment. Proficiency with tools like Microsoft Office, Google Workspace, and CRM systems. Benefits: Work primarily remotely Be a key leader Get together with your co-workers around the globe, with all expenses paid for Help real people succeed in business 100% health, dental and life insurance covered by employer 401K match Unlimited days off Environment and Culture: Our days can be long, but we get rewarded for it We are driving for growth We are available and responsive We are a global team of self-starters We move fast but try not to break things We are proud to help communities rebuild Powered by JazzHR

Posted 2 weeks ago

Finn Partners logo

Vice President of Investor Relations; Agency

Finn PartnersNew York, NY

$140,000 - $160,000 / year

Vice President, Investor Relations (Agency) Join the agency consistently recognized as a “Best Place to Work,” known for its values-based culture and commitment to employee growth. This role offers the opportunity to advise innovative companies as they communicate effectively with investors, analysts, and the broader financial community.FINN Partners is seeking a strategic, client-facing Vice President to join its Investor Relations team. This role is focused on investor relations advisory and financial communications within an agency environment. The Vice President will serve as a trusted partner to clients, helping shape investor messaging, prepare leadership teams for investor-facing moments, and manage ongoing investor relations programs.This position reports directly to a Senior Partner leading Healthcare Investor Relations and is hybrid, with candidates based in the New York metro area. Role Overview The Vice President will lead day-to-day client relationships, independently manage investor relations programs, and provide strategic counsel to senior executives. The emphasis of this role is communication, narrative development, and relationship management—not capital raising or transaction execution. Key Responsibilities Serve as the day-to-day lead on assigned Investor Relations client accounts Advise executives on investor relations strategy, messaging, and positioning Lead quarterly reporting processes, including earnings calendars, financial results releases, earnings scripts, and Q&A/key message development Draft, edit, and oversee investor-facing materials such as press releases, investor presentations, shareholder letters, and related communications Prepare CEOs, CFOs, and senior leadership teams for earnings calls, investor meetings, conferences, and analyst interactions Monitor and analyze sell-side research, peer activity, industry trends, and market developments to inform client strategy Provide insights and analysis to senior executives on investor and analyst feedback, disclosure considerations, and competitive positioning Plan and execute investor events, including non-deal roadshows, virtual events, and conferences Develop and maintain relationships with sell-side analysts and institutional investors on behalf of clients Support investor and analyst targeting strategies and outreach planning Collaborate with internal teams to support new business initiatives and pitches Mentor and support junior team members, ensuring high-quality deliverables and consistent client service Important Clarification This is an Investor Relations advisory role within an agency setting. The position does not involve capital raising, financial modeling, deal execution, or transactional capital markets activity. Qualifications 5–10 years of experience in Investor Relations, financial communications, or related advisory roles, in either an agency or corporate environment Experience supporting investor-facing communications within healthcare, biotech, med-tech, or regulated industries strongly preferred Strong executive presence with the ability to present confidently to senior management teams Excellent written and verbal communication skills with strong attention to detail Ability to manage multiple client priorities in a fast-paced agency environment Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and IR tools such as Ipreo and IR Insight Experience using AI tools to support research, content development, or workflow efficiency Bachelor’s degree required; Business or Finance preferred Anticipated Salary: $140,000 – $160,000, commensurate with experience and location#LI-LC1 To Apply: Please upload your resume and cover letter, as well as indicate your desired salary in $US Dollars. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners: Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon. Powered by JazzHR

Posted 30+ days ago

Joni and Friends logo

Ministry Relations Manager

Joni and FriendsHartford, CT

$61,000 - $73,000 / year

Duties: Under the supervision of the Area Director support the overall objectives of Joni and Friends’ U.S. Ministries department. Perform duties and responsibilities including, but not limited to: Ministry Development Establish and grow networks of local church disability ministry leaders for the purpose of training, encouragement, and collaboration Create partnerships with like-minded individuals and organizations Communicate with and educate partners of JAF regarding available resources Guide collaborative programing between JAF and partnerships Maintain a database of churches, like-minded organizations, disability service providers, and Ministry Relations events and activities using Salesforce Volunteer Recruitment and Training Recruit and provide opportunities for church and partnership volunteers to serve on our Area Teams and the local JAF office Equip volunteers through appropriate training programs Donor Development Assist in cultivating donors through relationship building and communication of JAF vision and mission Share opportunities to financially support JAF with churches, donors, and stakeholders Increase church involvement in JAF Programs: Retreats and Getaways, Wheels for the World, Family Plus, and internships Other duties and projects assigned by the Supervisor to support department and organizational needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith Desire to serve in a growing and dynamic Christian service ministry 3+ years of recruiting, networking, sales, or other related experience required A Bachelor’s degree is preferred Must be able to travel and work evenings and weekends as needed Disability experience preferred Excellent communication and presentation skills Highly relational and strategic in approach to networking and promoting the ministry programs and services to the local community, churches, and other organizations or government agencies Must be able to work effectively with JAF service departments to leverage partnerships for ministry success Must have good working knowledge of the role of the church, church operations and denominations. Must have the ability to work with and be sensitive to the variety of church doctrinal and cultural distinctives Must be a self-starter who is deliberate, assertive, relational, goal-oriented and a problem solver Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet Physical Requirements: This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds. Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Compensation: $61,000 - $73,000 per year (this position will primarily serve western New England). This person will need to be available for two meetings a month in our Lawrence, MA office to collaborate with the team. Spanish speaking skills are a plus. Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below). MINISTRY LIFE: Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence. CHRISTIAN DISABILITY MINISTRY ENGAGEMENT: Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes: Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold. BIBLICAL COMMISSION: “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV) VISION: “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.” MISSION: “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.” VALUES: Honor God in everything we do Build relationships based on trust and respect Maintain integrity and excellence in programs and services Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR

Posted 30+ days ago

E logo

Corporate Relations Advisor

Engineers and Constructors International Inc.Geismar, LA
ECI Group's Professional Technical Services Network is seeking a skilled and seasoned Corporate Relations Advisor to support our client. The CR Advisor will serve as a key liaison between Shell and the Baton Rouge community, fostering relationships with local stakeholders, government entities, and industry partners. This position, located at Shell’s Geismar and Convent facilities, is central to Shell’s Corporate Relations strategy, supporting business planning, reputation management, and stakeholder engagement with primary focus on chemical and fuels businesses but in coordination and collaboration with all Shell businesses operating regionally including Upstream, Midstream, and emerging potential business ventures). This is a Geismar based twenty-four month contract role with an anticipated start date of February 2, 2026 and ending February 28, 2028. Note: Must be a US Citizen or US permanent resident to qualify to for this position. Business Rationale Our client's evolving energy strategy, particularly in the U.S. Southeast, demands deeper and more strategic engagement with local communities. The Baton Rouge area is experiencing increased activity due to industry (including Shell’s) potential and ongoing investments in Carbon Capture and Sequestration (CCS) and Direct Air Capture (DAC) technologies, alongside broader energy transformation initiatives. These developments require proactive stakeholder engagement, reputation management, and internal alignment. By filling this open position, Shell continues to ensure a locally grounded, strategically aligned approach to Corporate Relations that supports both business success and community value creation. This CR Advisor role is essential to: Strengthen Shell’s social license to operate by building trust and transparency with critical local stakeholders. Integrate community insights into business planning, ensuring Shell’s operations consider and where sensible address local priorities and concerns. Mitigate reputational risks early by identifying and addressing non-technical risks and social performance issues. Enhance internal communications and employee engagement, fostering a culture of outreach and volunteerism as well as improved employee satisfaction and engagement through periods of change. Support strategic initiatives including new, non-traditional business ventures with targeted communications and stakeholder consultation. Provide expert counsel on ESG opportunities, regulatory dynamics, and political landscapes to business leaders. Key Responsibilities: Lead community engagement and internal communications. Develop and execute stakeholder engagement and communications plans for growth projects, potentially encompassing both conventional expansions or major operational events (planned or unplanned) and low carbon solutions. Represent Shell in external community forums and interest groups. Manage social media content and strategy in coordination with Shell Media. Activate employee engagement through volunteerism and outreach. Monitor and address non-technical risks, social performance, and opportunities to showcase Shell’s environmental performance and community benefits. Support emergency response and crisis communications, acting as Public Information Officer (PIO) when needed in support of Geismar, Convent, and Norco assets with availability for secondary support to other regional Upstream and Midstream assets. Provide strategic counsel to business leaders on local and state political, regulatory, and reputational matters. Regular and consistent coordination and mutual support with trade associations and third-party advocacy campaigns working in support of industry objectives. Qualifications: Legal authorization to work in the U.S. 5+ years in communications, or social performance; government relations; community relations preferred. Candidates with government experience or record of working collaboratively with government will be most competitive. Strong writing and social media skills (writing samples required). Proven ability to maintain professionalism and judgement amid dynamic, fast paced environments (e.g. high intensity work periods, public and media criticism and scrutiny; as well as Shell-sponsored celebratory environments e.g. music festivals). Deep understanding of local community dynamics with existing relationships among local and state officials in or adjacent to . Proven ability to anticipate issues and influence across levels. Proficiency in Microsoft Word, PowerPoint, Excel, Teams, and Copilot or equivalent AI programs. Powered by JazzHR

Posted 3 weeks ago

S logo

Vice President, Investor Relations

Shine Associates, LLCBoston, MA
POSITION SPECIFICATION VICE PRESIDENT of INVESTOR RELATIONS Shine Associates, LLC has been retained to search, identify and recruit a Vice President of Investor Relations (“VPIR”) on behalf of our client (‘Company’). This position will be based in the Boston, MA office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity. CLIENT DESCRIPTION Our client is a real estate investment and development company that focuses primarily on industrial and residential markets. Headquartered in Boston, with offices in Atlanta and Philadelphia, the Company searches for unique investment opportunities throughout the East Coast. The Company finds and invests in opportunities across the risk spectrum; this results in insightful investments ranging from short-term, value-add projects to long-term, multiple-oriented deals. With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array of deal types. The Company takes seriously their Core Values : Value Creation : Their business is built on finding and creating value in every deal, property, and relationship. Ownership : Operates with extreme ownership , where every team member is accountable for their collective success. Fiduciary Excellence : Committed to safeguarding their investors’ capital , ensuring every decision maximizes value with transparency and integrity. Agility : They move swiftly and strategically, taking advantage of hidden opportunities in the market. Growth and Humility : Lead with humility and a focus on continuous growth—both personally and professionally. VICE PRESIDENT of INVESTOR RELATIONS Our client is a real estate investor and developer focused on the commercial and residential sectors. The Company currently owns over four million square feet of real estate across the East Coast and has a pipeline of development approaching $1 billion.The Vice President of Investor Relations position is an opportunity for an exceptional candidate to advance their real estate career. The candidate will join a dynamic team and will be responsible for maximizing the equity capabilities across both high-net-worth investors and our institutional joint venture partnerships. Focusing on servicing the existing Investor base, Inbound Investor referrals, and additional ad hoc Investor requests. The Company’s platform is unique in that we source equity from investors that range from individual high-net-worth accredited investors to large scale institutions and pension funds. The demands of each pool of capital are remarkably unique and tailored to their needs. The result is a position that sits at the intersection of Investor Relations, Asset Management, and Acquisitions with exposure and the need to understand each business line. This position will report directly to Partner, Head of Investor Relations, in support of the Head of Institutional Equity and Head of Private Capital – all three are experienced members of the firm’s team with a core focus on sourcing equity for all new deals and servicing the existing equity relationships across the portfolio. SPECIFIC RESPONSIBILITIES Support and service existing investor relationships through in-person meetings, portfolio performance reviews, and calendar-based reporting. Administer legal document formation, capital account set-up, and the Investor subscription process for all Company Investors. Maintain the Investor Relations database – powered by Juniper Square. Assist in the creation and publication of new investment offerings. Support the publication of the Firm’s quarterly/annual reports and business plans to investors. Work closely with other key company functional areas (acquisitions, asset management, finance, accounting, compliance, tax, and legal) to compile data and insights for investor reports, questionnaires, communications, and ad-hoc requests Manage the coordination of investor fund closings (open and closed end vehicles), including working closely with legal counsel and third-party administrators to coordinate investor subscription documents and limited partnership agreements Review and organize subscription documentation and corresponding information Track and document essential information through the review of legal documentation Assist in coordinating documentation with legal team and managing correspondence with LPs Provide prospective and existing investor support via CRM platform Support fundraising efforts by working directly with senior team members to create marketing materials, including PPMs and DDQs and RFI’s for current investor updates and potential investors as well as due diligence presentations Provide quarterly updates to investor and consultant databases Assist in the creation, procurement and updating of marketing material content and design Maintain membership subscriptions to a number of industry networks Manage quarterly updates to consultant and investor databases and surveys Assist in preparing and review content for private placement memorandum and other investment vehicle documents Participate in portfolio management calls Work closely with Accounting team to assist in investor reporting Assist in maintaining firm-level statistics to ensure consistency across internal and external facing marketing materials Work closely with the firm’s Marketing team to ensure brand consistency across all internal and external facing materials (reporting, website, advertising, etc) Analyze investment-level data and prepare appropriate summaries Synthesize quantitative and/or qualitative market and economic data, perform regular research on industry trends, peers, capital markets, and develop regular communication and reporting for senior management and investors Participate in a range of internal projects that require assistance with written communications, data analysis, and PowerPoint presentations Ensure investor inquiries are completed in a timely manner and with thoughtful answers that satisfy the investor and maintain corporate / brand message Various special projects as requested Ability to travel to assets as needed. Research, document, and establish relationships and prospect-leads for new investors - both organically and through lead-gen software. QUALIFICATIONS & SKILLS 7-12 years of investor relations, client service, with real estate experience preferred with a focus on relationship management Undergraduate degree with a focus on finance, economics, real estate with outstanding academic record Proficient in Microsoft Office Suite, with a focus on Excel, PowerPoint & Word Juniper Square experience a plus Working knowledge of real estate accounting, investment and financial concepts Self-starter Highly organized Excellent writer with the ability to convey complex investments in a simple manner COMPENSATION & BENEFITS The Company is prepared to offer a competitive compensation package. CONTACT INFORMATION Shine Associates, LLC 45 School Street, Suite 301 Boston, MA 02108 www.shineassociatesllc.com David Slye, Managing Director Kelsey Shine, Director (781) 254-0600 (508) 494-6569 David@shineassociatesllc.com Kelsey@shineassociatesllc.com Powered by JazzHR

Posted 30+ days ago

Spotify logo

Talent Relations Manager - The Ringer

SpotifyLos Angeles, CA
The Ringer is seeking an experienced candidate to work with high profile talent and book guests across the slate of shows. In this role, you will be responsible for working with our internal content team and sourcing opportunities for talent to appear on The Ringer's Podcast Network. You'll also be responsible for working with hosts on the network and strategically book guests on shows that align with their audience. You should have relationships and experience interfacing with talent, managers, publicists and reps across the entertainment industry. The ideal candidate is passionate about podcasts and culture. This position is based in Los Angeles. What You'll Do Manage bookings across the network. Establish workflow and consistent check-ins with show teams, including creating open lines of communication with hosts and producers, identifying tentpole events and coverage areas, sharing guest ideas and pitches, and helping with preparation for guest appearances Develop and maintain relationships with hosts on the network, so that we can be a resource for them, helping to ensure they have everything they need to succeed and creating a bridge to senior leadership Develop and maintain relationships with external talent managers, agents, PR firms and studios/networks – sharing frequent updates about the latest launches and shows on the network Who You Are 5+ years of related experience working with celebrities, creators, managers and publicists Proven track record booking high profile guests and working with high profile talent Strong pitching skills Data and performance driven and experience booking talent for digital content, TV & films Must be available to meet talent needs whenever they arise Willingness to travel Strong familiarity with the pop culture scene is a must Professionalism and high level of discretion Excellent problem solving and organizational skills Superior oral and written communication skills Where You'll Be This role is based in Los Angeles, California We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home We ask that you come in 3-4 times per week The United States base range for this position is $92,126 - $131,609 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Posted 2 weeks ago

LifeMD logo

Supervisor, Patient Relations

LifeMDGreenville, SC

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

We are seeking a highly motivated, compassionate, and experienced Patient Relations Supervisor to lead our patient relations team and ensure an exceptional patient experience across our organization. This role is responsible for overseeing patient inquiries, concerns, and complaints while fostering.

The ideal candidate is a proactive leader with excellent communication skills, strong knowledge of medical terminology, and a passion for patient advocacy and service excellence.

Responsibilities

  • Supervise and support the patient relations team to ensure timely, professional, and compassionate handling of patient inquiries and concerns
  • Serve as an escalation point for complex patient complaints and ensure effective resolution
  • Coordinate with clinical, administrative, and support departments to promote seamless patient experiences
  • Monitor patient satisfaction trends and recommend process improvements
  • Ensure accurate and confidential maintenance of patient records and documentation
  • Provide guidance and support to medical staff regarding patient relations matters
  • Train, coach, and evaluate team members to maintain high service standards
  • Utilize CRM systems to track patient interactions, outcomes, and follow-ups
  • Promote a culture of empathy, professionalism, and accountability within the team

Requirements

  • Preferred - Bachelor’s degree in Healthcare Administration or a related field
  • Proven experience in patient relations, customer service, or healthcare support roles
  • Prior supervisory or leadership experience preferred
  • Strong knowledge of medical terminology and healthcare procedures
  • Proficiency in CRM software and patient management systems
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • High attention to detail and accuracy in documentation
  • Ability to work collaboratively in a team-oriented environment
  • Demonstrated empathy, compassion, and commitment to patient-centered care

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (Roth 401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term Disability

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