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PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Fishman PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS WHY FRANCHISE ELEVATOR When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand. BENEFITS • Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office that is most convenient to our Team members and the rest WFH. • Medical, Dental, Vision Insurance • 401K Match • Casual workplace environment • Competitive Salary • PTO (5 days on the day you start) • Vacation days (accrued after 6 months) • Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities . JOB DESCRIPTION : Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands. The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations. DESIRED SKILLS & EXPERIENCE Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must understand various social media channels and how they are utilized for PR Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must possess extremely proficient writing skills and have a firm grasp of AP style Must consume the media on a daily basis and be up-to-speed on current events Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred **Please note that adding a Cover Letter is preferred. **Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted 4 days ago

Evening Guest Relations Manager-logo
Evening Guest Relations Manager
Pacific Hotel ManagementPalo Alto, California
The Evening Guest Relations Manager will oversee the day-to-day operations of front desk and reception areas and practice in the hotel's continuing effort to deliver outstanding guest service and financial profitability, primarily in the evening hours. The Evening Guest Relations Manager plays a strong support role to the Hotel Manager, as well as the entire Front Office team. Responsibilities include training and managing staff, supervise administrative and clerical duties, and address customer complaints and queries. In this role the Evening Guest Relations Manager will also support the, Front Office Manager and Director of Front Office Services with assisting in the creation and maintenance of budgets and preparing reports for presentation. DUTIES AND RESPONSIBILITIES Operations Front Office Follow all guidelines, policies and procedures as outlined by PHM’s Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc. Demonstrate brand standards, behaviors, hallmarks and mandates and pass all audits and inspections. Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors. Promote hotel services, facilities and anticipate guest’s needs to promote higher guest satisfaction. Greet all guests and or associates upon contact. Effectively execute and maintain day-to-day logistics of all areas of Front Office department with the support of the Hotel Manager and Front Office Management team. Daily logistics may include but not limited to greeting guests upon contact, attending/hosting meetings, be the “manager on duty,” take inventory, answer calls, make reservations, check-in/out guests, assist with luggage, deliver guest requests, monitor clean rooms, assist with safety measures, running reports, projects etc. Learn to perform all hourly functions and various Management functions to cover employee absences and or emergencies. Utilize online platforms to address guest feedback, questions and or concerns. Mentor, develop and train associates to ensure maximum guest and associate satisfaction, responsibilities/ duties in Front Office and Bell/ Door. Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward. Provide immediate support and guidance to Night Audit team and handle emergency Night Audit scheduling issues. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. Perform house counts and review daily arrivals, identify potential problems with rooms activity and take appropriate action. Provide information and direction to staff to achieve 100% occupancy. Review and resolve dispute accounts and Housekeeping discrepancies. Prepare daily shift briefing to communicate activities and any problems and/or special information to the next shift. Take personal responsibility for correcting customer service problems. Alert Hotel Manager of potentially serious issues. MOD Report and or Incident Reports must be completed within a 24 hour time frame of incidents occurrence. Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, Marriott Bonvoy enrollments, etc. Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office. Be aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet guests upon arrival and escort to room if appropriate. Must be Proficient in MS Word/Excel and Power point as you will utilize these programs often. Perform other duties as directed Interpersonal Relationships Able to spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty. Interview, hire and train new associates in the Front Office department. Monitor performance and recommend corrective action/discipline to the Hotel Manager. With guidance from Hotel Manager, follow all coaching and disciplinary policies and procedures outlined by PHM’s Employee Handbook. Resolve and address all guest and associate questions and or concerns in a creative and professional manner. Report any issues, concerns and or suggestions to upper management. Maintain constant communication with all hotel departments in order to ensure guest satisfaction. Plan and oversee training of Front Office new hires. Financials Assist with basic inventory audits and reports, and support management as needed with budget planning. Follow, train and audit cash handling procedures for the Front Office Department. Schedule associates based on business needs. Monitor and follow posted schedule to help reduce overtime and missed meal hours. Follow posted schedule to help reduce overtime and missed meal hours. Comply with Missed Meal Break Policy. Follow all cash handling procedures. WORKING ENVIRONMENT The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is primarily indoors but will require some outdoor activity based on business. Some travel is required either locally or within/out of state in order to attend hotel events not limited to meetings, trainings etc. EDUCATION Minimum of High School Diploma or equivalent. WORK EXPERIENCE Minimum of 2 years of hotel experience in a supervisory role, ideally in Front Office/Guest Service. Knowledge Understand hotel function, local area, know guest profiles, and know business demand in the area and local hotel competitors. Understand standard accounting principles such as addition, subtraction, multiplication, percentages etc. to assist with reports, inventory, budgeting and time tracking system. Possess advanced computer knowledge such as Microsoft Office (Outlook, Word, Excel and Power Point) and Adobe. Understand how to use search engines to retrieve information on guests behalf, to learn about future guests, local competitors, and track guest reviews on various platforms etc. Skills Strong English business communication skills both verbal and written . Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc. Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management Abilities Able to spark conversations with guests and associates, smile often, establish relationships to develop loyalty and achieve both associate and guest satisfaction goals. Ability to maintain consistent positive energy, self-motivation, and passion for hospitality. Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc. Ability to learn new software and computer systems. Ability to learn to perform any other hotel function based on business need. Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused. PHYSICAL REQUIREMENTS Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. BUSINESS ATTIRE To present a professional and business image to guests, associates and public we ask that all associates follow PHM’s dress and grooming standards available in the PHM Handbook. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming. PREFERRED QUALIFICATIONS Degree/Certifications in Business Management or Hospitality Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training

Posted 30+ days ago

Associate Employment Relations Partner-logo
Associate Employment Relations Partner
ClarivateKansas City, Kansas
Join Clarivate's Global HR Team as an Associate Employment Relations Partner! Are you ready to make a global impact? Clarivate is on the lookout for a dynamic Employment Relations Partner to join our Human Resources team. In this role, you'll collaborate with leaders worldwide, acting as a trusted consultant to resolve workplace matters with consistency and expertise. You'll be at the forefront of shaping our department's strategy, driving effective policies, practices, and programs. Dive into diverse projects and investigative processes and be a key player in fostering a positive and productive work environment. If you're passionate about making a difference and thrive in a collaborative setting, this is the opportunity for you! About You – experience, education, skills, and accomplishments... Bachelor’s degree in HR or related field 2+ years of experience in HR Knowledge of federal, state and local laws and statutes that govern employment policies and practices Authorized to work in the country location of this role It would be great if you also had... 1+ year(s) of experience in employee relations Professional in Human Resources certification What will you be doing in this role?... Assist Employment Relations Partners (ERPs) to provide basic guidance and resolution in workplace matters Support ERPs with investigations and case notation related to colleague inquiry, concerns, or complaints and communicate with appropriate HR or business partners Communicate regularly with business leaders on basic ER inquiries Assist with employment relations project work for organizational changes such as redundancies or realignments Assist with creating and maintaining team processes and procedures Regional Responsibilities Will vary based on regional HR/ER Team Partner with local officials and/or works council representatives applicable to the region About the Team The US Employment Relations Team supports the USA, Latin America and Canada with employment issues and is part of a growing global team. If you like being part of a fast-moving, busy team, bringing solutions to your client groups, this is the team for you! Hours of Work The Employment Relations Partner position is a full-time hybrid position working 2-3 days in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Posted 6 days ago

Evening Guest Relations Manager-logo
Evening Guest Relations Manager
The Sheraton Palo AltoPalo Alto, California
The Evening Guest Relations Manager will oversee the day-to-day operations of front desk and reception areas and practice in the hotel's continuing effort to deliver outstanding guest service and financial profitability, primarily in the evening hours. The Evening Guest Relations Manager plays a strong support role to the Hotel Manager, as well as the entire Front Office team. Responsibilities include training and managing staff, supervise administrative and clerical duties, and address customer complaints and queries. In this role the Evening Guest Relations Manager will also support the, Front Office Manager and Director of Front Office Services with assisting in the creation and maintenance of budgets and preparing reports for presentation. DUTIES AND RESPONSIBILITIES Operations Front Office Follow all guidelines, policies and procedures as outlined by PHM’s Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc. Demonstrate brand standards, behaviors, hallmarks and mandates and pass all audits and inspections. Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors. Promote hotel services, facilities and anticipate guest’s needs to promote higher guest satisfaction. Greet all guests and or associates upon contact. Effectively execute and maintain day-to-day logistics of all areas of Front Office department with the support of the Hotel Manager and Front Office Management team. Daily logistics may include but not limited to greeting guests upon contact, attending/hosting meetings, be the “manager on duty,” take inventory, answer calls, make reservations, check-in/out guests, assist with luggage, deliver guest requests, monitor clean rooms, assist with safety measures, running reports, projects etc. Learn to perform all hourly functions and various Management functions to cover employee absences and or emergencies. Utilize online platforms to address guest feedback, questions and or concerns. Mentor, develop and train associates to ensure maximum guest and associate satisfaction, responsibilities/ duties in Front Office and Bell/ Door. Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward. Provide immediate support and guidance to Night Audit team and handle emergency Night Audit scheduling issues. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. Perform house counts and review daily arrivals, identify potential problems with rooms activity and take appropriate action. Provide information and direction to staff to achieve 100% occupancy. Review and resolve dispute accounts and Housekeeping discrepancies. Prepare daily shift briefing to communicate activities and any problems and/or special information to the next shift. Take personal responsibility for correcting customer service problems. Alert Hotel Manager of potentially serious issues. MOD Report and or Incident Reports must be completed within a 24 hour time frame of incidents occurrence. Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, Marriott Bonvoy enrollments, etc. Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office. Be aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet guests upon arrival and escort to room if appropriate. Must be Proficient in MS Word/Excel and Power point as you will utilize these programs often. Perform other duties as directed Interpersonal Relationships Able to spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty. Interview, hire and train new associates in the Front Office department. Monitor performance and recommend corrective action/discipline to the Hotel Manager. With guidance from Hotel Manager, follow all coaching and disciplinary policies and procedures outlined by PHM’s Employee Handbook. Resolve and address all guest and associate questions and or concerns in a creative and professional manner. Report any issues, concerns and or suggestions to upper management. Maintain constant communication with all hotel departments in order to ensure guest satisfaction. Plan and oversee training of Front Office new hires. Financials Assist with basic inventory audits and reports, and support management as needed with budget planning. Follow, train and audit cash handling procedures for the Front Office Department. Schedule associates based on business needs. Monitor and follow posted schedule to help reduce overtime and missed meal hours. Follow posted schedule to help reduce overtime and missed meal hours. Comply with Missed Meal Break Policy. Follow all cash handling procedures. WORKING ENVIRONMENT The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is primarily indoors but will require some outdoor activity based on business. Some travel is required either locally or within/out of state in order to attend hotel events not limited to meetings, trainings etc. EDUCATION Minimum of High School Diploma or equivalent. WORK EXPERIENCE Minimum of 2 years of hotel experience in a supervisory role, ideally in Front Office/Guest Service. Knowledge Understand hotel function, local area, know guest profiles, and know business demand in the area and local hotel competitors. Understand standard accounting principles such as addition, subtraction, multiplication, percentages etc. to assist with reports, inventory, budgeting and time tracking system. Possess advanced computer knowledge such as Microsoft Office (Outlook, Word, Excel and Power Point) and Adobe. Understand how to use search engines to retrieve information on guests behalf, to learn about future guests, local competitors, and track guest reviews on various platforms etc. Skills Strong English business communication skills both verbal and written . Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc. Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management Abilities Able to spark conversations with guests and associates, smile often, establish relationships to develop loyalty and achieve both associate and guest satisfaction goals. Ability to maintain consistent positive energy, self-motivation, and passion for hospitality. Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc. Ability to learn new software and computer systems. Ability to learn to perform any other hotel function based on business need. Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused. PHYSICAL REQUIREMENTS Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. BUSINESS ATTIRE To present a professional and business image to guests, associates and public we ask that all associates follow PHM’s dress and grooming standards available in the PHM Handbook. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming. PREFERRED QUALIFICATIONS Degree/Certifications in Business Management or Hospitality Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training

Posted 30+ days ago

Customer Relations Support Supervisor - Onsite-logo
Customer Relations Support Supervisor - Onsite
2024Rockford, Michigan
Job Summary : Oversees and directs the day-to-day activities of the Customer Relations Support Team and the Customer Service Representative (CSR) Team. The Support Supervisor is responsible for the efficient operation of the Support and CSR Teams and works as a team with the other CR Supervisors. This role will execute on the strategy that has been put forth for the team, influence management strategy from the Customer Relations Manager and coach team members on best practices. Essential Duties and Responsibilities: · Accountable for assessing, monitoring and improving employee skills and job performance of the support team · Responsible for creating, maintaining and enforcing CR Support work instructions and procedures · Accomplishes day-to-day work operations through ownership of accuracy and on-time completion of all job tasks releating to purchase orders, beginning with order entry through order confirmations; Guaranteeing resolution for all issues relating to order entry, ensuring on-time same-day order entry · Improves order entry quality results by completing audits, identifying trends and determining system improvments; re-design work instructions to implement effective improvements · Develop and maintain a training program with ongoing needs assessments, updated training materials, evaluations and feedback to ensure all team members are properly trained in all areas · Develop, implement and publish a metrics strategy for order entry and order checking for both rates and accuracy · Champion phone monitoring strategy including, call monitoring, feedback processes and published metrics. Collaborate with the CR Supervisor team · Champion RMA process for Support with bi-monthly outputs, collaborate with GM of Inbound Sales on rapid execution; resulting in reducing Support RMAs by 25% · Accountable for quarterly benchmarking of best practices on customer satisfaction from other leading organizations; ultimately identifying customer pain points leading to resoluton via process improvments or automation · Learn and be an expert on each task of the CR Support roles, and be willing to accomplish those tasks with the team as needed · Champion and advocate cross functionally on CR guiding principles, become a oneteam ambassador · Escalate employee and/or customer challenges to the General Manager of Inbound Sales · Collaborate with departments across BYRNE such as Finance, Shipping, Manufacturing, CAD, Quality and others to deliver product to customers to meet lead time expectations Ability to occasionally travel to visit customers to build relationships, improve processes and increase service levels · Carry out management responsibilities in accordance with BYRNE's policies and procedures. · Perform additional responsibilities as required including but not limited to: interviewing, training, planning and assigning work, and handing project work as assigned. Skills/Experience Required : Minimum of 4 years of experience in customer service or call center management Strong communication skills, including writing and verbal communication. Highly proficient computer skills, including expertise in MS Excel and Word. Familiarity with Outlook and Syteline is a plus. Demonstrable ability to multitask effectively in an environment requiring patience and flexibility. Foreign language fluency for the international market served is plus. Familiarity with CRM (Customer Relationship Management) and/or MRP (Material Requirements Planning) systems. Some experience in Inside Sales or a related customer-facing preferred. Exposure to AI tools, technologies, or AI-driven processes preferred. Education Requirements : Bachelor’s degree in related field is highly preferred . Physical Requirements : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.

Posted 30+ days ago

Community Relations Manager-logo
Community Relations Manager
Heritage Senior CommunitiesNorton Shores, Michigan
Taking care of dependent persons is worthwhile work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job. You have agreed to accept the responsibility for providing proper care and service to persons who depend on others for care. This means you agree to follow the guidelines of this living center as you perform your duties and fulfill your responsibilities. Purpose of this position: A Good Will Ambassador for this living center. The Community Relations Liaison works continuously in marketing and promoting this ALC to community referral sources, and the community at large to assure the home attains and maintains full occupancy. Qualifications : Prepared through education and experience to initiate and maintain professional interactions with a variety of people. Strong social and interpersonal relationship. Desire and ability to professionally represent the home to the community at large, including at networking events, senior/health fairs and expos (etc.), make presentations and public speaking about this ALC and related topics. Considerable initiative and judgment is required. Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. Must have a positive and respectful attitude toward the care of the frail elderly, ability to read, write and carry out directions; maturity to deal effectively with the demands and stresses of the job in a professional and confidential manner. Able to legally drive to and from marketing events and opportunities Essential Functions: 1. Sales and Marketing – greeting of guests to this living center (via telephone, in person, or email), provide information and tours to prospective residents and inquiries; coordinates outreach marketing efforts with Administrator and HPM-ALC Marketing Coordinator – using a variety of methods (in person, letter, email, telephone, in house, off site, etc.). Tracks response to advertising and marketing efforts adjusting outreach efforts and expenditures to optimize return on resource investment; Tracks inquiries for residency – including referral source, contact name and number/address/ email; Follow up on inquiries to optimize occupancy; Develop and maintain a mailing list of prospects and referral sources; may assist to participate in senior housing fairs and expos; Complies with Fair Housing requirements. Participate in senior expos, community fairs, etc. to promote the ALC to the community 2. Resident Relations – Communicates and coordinates new resident assessments and status with Administrator and RSC, as well as other managers as needed to assure optimal experiences for all residents from inquiry through final stay. Completes move in paperwork and collects payment from residents at move in, and monthly thereafter. Establishes and maintains open communication with resident and family/authorized representative to assure smooth transition into this assisted living center. Provides orientation and follow up support at least 3 times within the first 21 days of move in, and as needed thereafter. Liaison between families, residents and HPM-ALC personnel. 3. Resident information –Data entry into all pertinent Customer Relations Management and Resident Management Software maintain resident data base (from initial inquiry through end of residence); maintain emergency information; prepare resident chart “face” sheets in ECP and in the data base; 4. Business Practices- Manage accounts payable and accounts receivable (rent collection) according to policy and within budget parameters; encourages residents to participate in ACH where available; maintain appropriate files and documentation as directed. Make daily bank deposits; 5. Human Resources – supervision of receptionist staff – including hiring, training, coaching and counseling as needed. Prepares and presents timely employee reviews to receptionist staff: 90 day and annual. Routine tasks may be delegated to the Receptionist providing adequate training and supervision is provided to assure consistent quality performance. Provides script and training for any staff who may be answering the telephone, or requested to provide living center information to a prospective resident. (May make “mystery shop” calls to staff at “off times” to assist them to build confidence in handling inquiries.) Secondary Functions: 1. Participate in Family and Community events as directed. 2. Participate in the evening and weekend Manager on Duty (MOD) rotation. 3. Coordinate with the Life Enrichment Coordinator for production of the house newsletter and resident Hospitality Committee. 4. Direct involvement with at least 1 resident life enrichment events per month. 5. Administrative representative at resident funeral and memorial visitation. 6. Maintain a clean, safe and well organized desk and work space – including the copy/work room. 7. Proper utilization of email and internet, 8. Complies with, and enforces, the NO GOSSIP policy, 9. Compliance with HIPAA for resident and employee health information. 10. Other duties as assigned or as may be necessary to assure that the goals and objectives of this assisted living center are fulfilled. General Responsibilities: Comply with Life Safety policies and participates in periodic drills; Participate in educational and training opportunities; Report safety and health hazards to your supervisor or the Maintenance Supervisor Report any observed concerns or changes in a resident to the Shift Supervisor Code of Conduct: The Community Relations Liaison is a member of the Management Team for this assisted living center and is expected to maintain professional standards of behavior at work and outside of work. The Community Relations Liaison is expected to communicate professionally, maturely and respectfully with all persons who come in contact with this assisted living center. Compliance with the code of conduct included in the Employee Handbook. Treats all residents with dignity, respect and compassion; A good will ambassador for this assisted living center; Reports to work on-time, as scheduled; Works cooperatively with co-workers, supervisors, and other personnel associated with this assisted living center; Complies with rules of Resident Rights; Complies with HIPAA Privacy rules; Complies with the guidelines of the Employee Handbook for this assisted living center; Follows Universal Precautions and good infection control practices. Physical and Mental Requirements: Able to walk distances on hard surfaces; Able to stand for extended periods of time; Able to bend, stoop, turn, twist, squat, kneel, push, pull, reach and stretch; Able to sit for extended periods of time; Some repetitive motion work; Able to communicate verbally and in writing; Able to use telephone for communication; Able to read and comprehend the written word, in English. Able to lift at least 25# Pounds Licensed Driver with the ability to drive to appointments as needed Compensation and Benefits: Hourly Wage and benefits as stated in the Employee Handbook. Eligible for 2% increase in pay rate after 90 days of employment with a satisfactory review. Annual increase in pay rate is merit based, as determined by a comprehensive, written performance review conducted by the supervisor and Administrator.

Posted 1 week ago

Director, Platform Management & Client Relations-logo
Director, Platform Management & Client Relations
SAMC SitusAMC Holdings CorpDallas, New York
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team! This role is responsible for overseeing and optimizing the client experience across the platform relationships within Talent Solutions. This role is responsible for developing long-term, strategic partnerships with clients, ensuring the delivery of exceptional service, identifying growth opportunities, and mitigating potential risks to client satisfaction and retention. This position requires a blend of leadership, strategic thinking, and deep customer insight to effectively manage and scale client relationships, while aligning with the company’s goals and revenue targets. The Director will play a key role in driving customer success, maximizing platform retention, and fostering new business opportunities. Essential Job Functions: Client Relationship Management: Lead and nurture relationships with key clients, ensuring satisfaction and retention. Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues. Develop a deep understanding of clients’ business objectives and provide strategic guidance to ensure successful outcomes. Regularly communicate with clients to understand their evolving needs and anticipate opportunities for service enhancements. Team Leadership and Development: Manage and mentor a team of support staff. Coordinate/collaborate with business head in offering strategic insight and forward direction to the team Foster a high-performance, customer-focused team culture that emphasizes collaboration, problem-solving, and continuous improvement. Provide coaching and professional development opportunities to help team members grow their skills and careers. Account Growth and Retention: Drive retention and expansion strategies to grow existing client accounts, identify upselling and cross-selling opportunities. Partner with marketing, and other department leads to align on customer needs and deliver tailored solutions. Conduct regular business reviews with clients to discuss performance, satisfaction, and new opportunities for collaboration. Strategic Planning and Execution: Collaborate with business leadership to define client engagement strategies that align with overall company objectives and market trends. Develop and execute client account plans, ensuring all goals and deliverables are met on time and within budget. Analyze client feedback, market data, and performance metrics to inform decision-making and improve client experiences. Client Advocacy and Voice of Customer: Champion the voice of the customer within the organization, advocating for their needs and ensuring service offerings are continually refined to meet expectations. Lead initiatives to drive customer success, satisfaction, and loyalty, using data-driven insights to guide improvements. Business Development Support: Support the business head in the acquisition of new clients by providing insight into client needs and developing tailored proposals. Represent the organization in client meetings, presentations, and industry events as required Other activities as may be assigned by your manager Qualifications/ Requirements: Bachelor's degree in Business, Marketing, or related field (MBA or relevant advanced degree preferred). Minimum of 15+ years of industry and/or relevant experience, typically with 2+ years in a SVP level role or external equivalent. 10+ years of experience in client relationship management, account management, or customer success, with at least 5 years in a leadership role. Proven track record of managing high-level client relationships, driving customer satisfaction, and achieving business growth targets. Experience in financial services and Commercial Real Estate is a plus. Exceptional leadership, communication, and interpersonal skills. Strong strategic thinking and problem-solving capabilities. Proven ability to manage multiple priorities and lead cross-functional teams. Expertise in client management tools, CRM systems (Salesforce), and project management software. High-level negotiation, presentation, and customer-facing skills. Customer-centric mindset with the ability to build strong, lasting relationships. Proactive and results-oriented with a focus on delivering value to clients. Strong analytical skills with the ability to interpret data and make informed decisions. Travel to other location as required Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $200,000.00 - $250,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Posted 30+ days ago

Account Manager - Client Relations-logo
Account Manager - Client Relations
Yellowstone Landscape Current OpeningsToledo, Ohio
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: www.yellowstonelandscape.com . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry’s fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping! Commercial Landscaping!

Posted 30+ days ago

Employee Relations Investigator-logo
Employee Relations Investigator
Varsity BrandsFarmers Branch, Texas
JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. WORK TYPE: Remote - Dallas-Ft.Worth metroplex only LOCATION DETAILS: To be considered for this role you must reside in the DFW Metroplex and be able to come to our HQ office in Farmers Branch, TX as needed or for occassional meetings. WORK HOURS: Full time exempt PAY RATE: USD $68,000 - $75,000 Pay rate will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market. TRAVEL REQUIREMENT: ~10% primarily local travel with limited out of state. Some business travel may be required. HOW YOU WILL MAKE AN IMPACT The Employee Relations Investigator is integral in addressing employee concerns, assisting with investigations and formal performance management, and guiding managers and employees on HR policies and procedures. This role collaborates closely with the broader Human Resources team, Legal, and various business partners to manage employee relations matters in a fast-paced environment. With a focus on equitable resolutions, the Employee Relations Investigator supports a high-performance culture and is proactive, service-excellence driven, and agile in embracing innovative approaches to employee relations. WHAT YOU WILL DO Act as first point of contact for employees and managers on a range of employee relations matters including but not limited to offering high-quality support and guidance on policies, procedures, and workplace best practices to promote a positive employee experience Support investigation process by gathering and documenting information, conducting interviews, and collecting evidence in accordance with organizational and legal standards Maintain thorough and organized records for each case through company’s case management systems Aid in developing and conducting employee relations training programs for managers and employees, ensuring alignment with Varsity Brands’ values and compliance with legal standards Assist Manager, Advisory Services in investigations and resolving sensitive and complex employee relations issues, ensuring timely outcomes align with the company’s DE&I priorities and culture Provide coaching for managers on handling employee relations topics, such as performance management, conflict resolution, and effective communication Serve as lead between HR Business Partner and managers in reviewing, issuing, and concluding formalized performance management Monitor Workday for submitted employee relations concerns and escalate when needed to Manager, Advisory Services Collaborate effectively across functions to support the goals of the Varsity Brands and ensure a consistent employee relations experience Other duties as assigned QUALIFICATIONS Knowledge/Skills/Abilities Discretion and Privacy : Upholds the highest standards of confidentiality and ethical handling of sensitive information Inspirational Leadership : Proficient in leading teams with a motivational approach that fosters growth and maximizes potential HR Acumen : Extensive knowledge in HR principles including talent management, employee engagement, and performance optimization Relationship Building : Strong ability to build trusted relationships across various business units Communication and Influence : Exceptional communication skills (including presentation skills), both written and verbal, with the ability to engage and influence diverse audiences Critical Thinking : Advanced problem-solving skills to handle complex scenarios and devise effective solutions Education/Experience Bachelor’s degree required; Professional HR Certification (e.g., SHRM-CP, PHR) preferred Minimum 3 years of employee relations, performance management, employment separations, and investigations experience; global experience preferred Working knowledge of state and U.S. employment laws including Title VII, ADEA, ADA, including California employment laws Experience consulting enterprise business partners as it relates to employee relations initiatives; experience with maintaining an effective level of business literacy Confident and proactive, with a focus on superb employee care and empathy Strong coaching and facilitation skills, with a proven track record of developing talent and enhancing team performance across various regions and skill levels Strong initiative and the ability to multitask effectively in a fast-paced environment Prior experience with Workday Help or similar case management system High proficiency in Microsoft Office Suite: MS OneNote, MS PowerPoint, MS Excel, MS Word, MS Teams, MS SharePoint, and MS Outlook PHYSICAL REQUIREMENTS ​This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. The ability to sit or stand for long periods through meetings and while operating office equipment, PC’s, laptop, telephone will be required. #LI-GT1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

Posted 30+ days ago

Community Relations Director /Sales Director-logo
Community Relations Director /Sales Director
Brickmont of RoswellAlpharetta, Georgia
As a Community Relations/Sales Director for our senior living community, you will have the opportunity to enhance the lives we serve while enjoying a range of benefits and incentives. This is a unique opportunity for a seasoned sales professional to drive lease-up occupancy through relationships with senior and community organizations, physicians, discharge planners, and other referral sources in our surrounding area. We are seeking an engaging, driven, and collaborative person. Some of the exciting benefits offered by Claiborne Senior Living for full-time employees are: Health Insurance Dental Insurance Company paid Life Insurance Dental Insurance Vision Insurance LT and ST Disability Critical Illness Accident Insurance Duties: Develops an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets. Identifies, builds and develops an effective network of community and professional sources. Assists with the processing of all required information necessary to complete a successful move-in. Completes all marketing reports and plans as assigned Performs other duties consistent with the position as assigned Skills and Qualifications: Prior Experience in Marketing and Sales B.A./B.S. preferred. Excellent writing/communication skills Telephone sale experience preferred Strong analytical skills Strong Microsoft Office Suite skills Minimum 3 years experience To be successful, each person on our team must not only believe in but must demonstrate our core values in their daily words and actions. Our Culture Matters- People are our priority. We create genuine and lasting relationships with a sense of appreciation, courtesy, and service. Take Ownership- We take responsibility for our actions while avoiding blame, excuses, or denial. We learn from our mistakes and rise above them. Remain Focused- We stay on task through completion, meet and exceed expectations, and remain diligent in our pursuit of excellence. Act with Integrity- We live the example we wish to set by doing what is right, even when it is difficult, or no one is looking. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 5 days ago

Customer Relations Rep Bilingual-logo
Customer Relations Rep Bilingual
Security FinanceSpartanburg, South Carolina
Description For almost 70 years, Security Finance has been committed to offering simple and secure installment loans to our community. With our conveniently located branches, you can count on receiving personalized service from people you trust. At Security Finance, we prioritize being responsible stewards of our community, supporting our neighbors in times of need, and treating every customer with the respect they deserve. We specialize in providing quick and simple solutions to financial challenges, but our true motivation is the desire to help our community. This commitment drives everything we do, and we remain focused on our mission to deliver fast, friendly service that not only meets our customers’ financial needs but exceed their expectations; to foster a positive, rewarding work environment for our employees based on respect and teamwork; to ensure profitable growth and increased value for our shareholders; and to contribute personally and financially to the communities we serve, embracing a shared responsibility. In this role, you will be handling direct/indirect disputes. You will investigate and resolve disputes/complaints, ensuring they are handled accurately and promptly, in compliance with regulations and company policies. You may also assist with special projects to include credit reporting and pre/post audits of Metro 2 files. As a Customer Relations Representative, you will : Handle incoming customer service calls and written inquires related to credit reporting issues from customers and consumers. Determine the best course of action for addressing customer complaints, including deciding when an issue needs to be escalated to higher management. Track customer complaints and concerns from start to finish, ensuring resolution in line with credit reporting agency guidelines and company policies. Follow up on delegated customer service issues to ensure timely closure and resolution. Utilize web-based tools like E-Oscar and E-Port to access credit disputes, working with branches to determine if updates to a consumer’s credit information are necessary. Communication the final resolution of complaints and concerns to customers and management, both verbally and in writing. Provide cross-training to team members to ensure adequate coverage and team preparedness. Maintain consistent and punctual attendance. Qualifications, y ou could be a great addition to our team if you: Possess a High School Diploma or equivalent Bilingual skills in Spanish, both written and verbal required Are proficient in Microsoft Office applications, with strong skills in Excel, Word, and PowerPoint Have the ability to learn finance company office procedures, credit reporting regulations, FCRA (Fair Credit Reporting Act), and credit reports Demonstrate excellent verbal and written communication skills Bring prior customer service experience, especially in managing complaints and disputes Must be able to work Monday through Friday 10:00 AM - 7:00 PM You will be a standout candidate if you have: Have a solid understanding of finance company office procedures, credit reporting regulations, FCRA (Fair Credit Reporting Act), and credit reports Familiarity with ACDV (Automated Credit Dispute Verification) and AUD (Automated Universal Data) forms. What We Offer: Top-Notch Training: We’re committed to your success, offering training that equips you with everything you need to excel in your role. An EXCELLENT Benefits Package: Medical Insurance (minimal cost to employees) Dental, life insurance, short- and long0term disability Profit sharing, 401(k) with company match Paid sick leave, holidays and vacation time Community Engagement: Join a company that actively contributes to local charities, food banks, schools, and more Career Growth: We believe in promoting from within and providing employees with the tools and support to grow their careers. Stability and Impact: As a leader in the financial services industry since 1955, we are committed to providing safe, reliable financial services to our customer, treating them with respect, and helping them through difficult times. Come Begin Your Story! Apply today! Note: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.

Posted 3 days ago

PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Franchise Elevator PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS WHY FRANCHISE ELEVATOR When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand. BENEFITS • Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office that is most convenient to our Team members and the rest WFH. • Medical, Dental, Vision Insurance • 401K Match • Casual workplace environment • Competitive Salary • PTO (5 days on the day you start) • Vacation days (accrued after 6 months) • Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities . JOB DESCRIPTION : Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands. The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations. DESIRED SKILLS & EXPERIENCE Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must understand various social media channels and how they are utilized for PR Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must possess extremely proficient writing skills and have a firm grasp of AP style Must consume the media on a daily basis and be up-to-speed on current events Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred **Please note that adding a Cover Letter is preferred. **Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted 3 days ago

Customer Relations Lead-logo
Customer Relations Lead
Sight & Sound BrandRonks, Pennsylvania
Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.   The Customer Relations Lead is responsible for day-to-day Contact Center/Box Office operations and for instilling a passion for supreme customer and guest satisfaction within the team. Essential Duties and Responsibilities: Lead Sight & Sound’s Core Values and Culture Lead Customer Service Representatives in their daily tasks. When necessary, professionally address difficult customer situations. Responsible for the day-to-day tasks within the Contact Center/Box Office, which may include tasks such as monitoring queue levels, ensuring adherence to schedule, quality assurance monitoring, various administrative duties, and providing a physical presence within the Contact Center/Box Office. Create a positive, encouraging, and collaborative culture within the Customer Relations Team and across all other departments. Provide leadership and instill a passion for customer service through 1-on-1 coaching and training current and future employees. Develop team members by identifying strengths and giftings through relationships and 1-on-1s. Ability to lead (or make decisions) in the absence of the Customer Relations Manager. Partner across Guests Service departments to ensure an exceptional guest experience. Stay current with policy and procedural changes within the Customer Relations Department. Prerequisites: Excellent interpersonal skills contributing to a positive work environment Ability to remain calm and rational under pressure and time demands in a fast-paced environment A willingness, desire, and ability to learn, develop, train, lead, and serve Demonstrated ability to build relationships with members of the Customer Relations Team as well as multiple other departments Strong computer skills Demonstrated ability to plan and implement change Demonstrated ability to prioritize tasks Ability to work a flexible schedule In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Posted 30+ days ago

Corporate Relations Associate-logo
Corporate Relations Associate
T. Rowe PriceBaltimore, Maryland
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity . Join us for the opportunity to g row and make a difference in ways that matter to you . Role Summary The Corporate Relations Associate is a partner to internal Corporate Relations Originators, portfolio managers, corporate investor relations teams, and external research professionals. Their primary purpose is to execute the process that connects T. Rowe investment staff to companies of investment interest by coordinating meetings across both T. Rowe Price Associates (TRPA) and T. Rowe Price Investment Management (TRPIM) to ensure that meeting logistics are properly established, implemented, and communicated. This role will be based in our Baltimore headquarters and will report to the U.S. Corporate Relations Execution Team Manager. Responsibilities Partner with internal Corporate Relations Originators, investment staff (Portfolio Managers, Sector PMs, Associate PMs, Analysts and Associate Analysts), and external investment research providers such as Broker Dealers to arrange company meetings hosted at T. Rowe Price offices or off premises. Effectively market meetings to appropriate internal stakeholders including Portfolio Managers and Investment Analysts across TRPA and TRPIM. Drive internal and external communications to manage the RSVP process. Collaborate with Corporate Relations Originators to oversee the strategic planning and management of high-value investor research trips (e.g., sector themed trips and/or industry-focused company field trips), including scheduling company meetings, confirming attendees and external logistics. Handle daily Corporate Relations efforts for T. Rowe Price, including planning, preparing, and executing meetings with company management teams. Includes the preparation of all meeting deliverables, if applicable. Contribute ideas to build on and improve the existing process to facilitate company meeting requests from our investment staff. Ensure that company meetings are recorded in our Global Event Management System (GEMS), including company information, host information, location, date, time, etc. Book meeting venues and coordinate with the Investment Administration team to confirm day-of logistics, including room set-up and AV needs. Oversee on-site management of events where necessary- especially as it relates to large-scale meetings taking on end-to-end execution. Greet and interact with high-profile corporate management teams while providing the narrative of the T. Rowe Price Corporate Relations team and T. Rowe’s investment processes. Data & Reporting: Produce periodic and ad hoc reports that summarize company meeting activities, internal service level agreements, and/or company engagement trends. Proactively identify and distribute key conclusions to Corporate Relations Originators and Investment Management. Maintain and update Corporate Relations CRM database as needed. Serve as quality control check as it relates to all meeting logistics and deliverables. Qualifications Required: Bachelor’s degree or the equivalent combination of education and experience AND 3+ years of work experience in corporate access or the financial services industry Preferred: High attention to detail and demonstrates a passion for proactive problem solving Strong customer service, interpersonal, leadership skills Ability to multitask and prioritize workload Self-directed and able to perform assignments independently Thrives in a fluid work environment Project management experience in a business environment Savvy to analyze and identify critical issues Ability to flex to multiple work styles Ability to handle highly sensitive information with discretion FINRA Requirements FINRA licenses are not required and will not be supported for this role. Work Flexibility This role is eligible for hybrid work, with up to one day per week from home. Base Salary Ranges Please review the job posting for the location of this specific opportunity. $80,000.00-$112,000.00 for the location of: Maryland, Colorado, Washington and remote workers $80,000.00-$112,000.00 for the location of: Washington, D.C. $80,000.00-$112,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role . Base salary is only one component of our total compensation package . Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Commitment to Diversity, Equity, and Inclusion At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. Benefits We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources , benefits , and work-life balance so you can thrive in ways that matter to you . Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Posted 30+ days ago

Seasonal Guest Relations Coordinator-logo
Seasonal Guest Relations Coordinator
Gurney's ResortsMontauk, New York
About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. Job Summary: The Guest Services Agent delivers exceptional hospitality by assisting guests with a wide range of services and ensuring a seamless experience throughout their stay. Key Responsibilities: Respond to guest inquiries and coordinate arrangements for dining, entertainment, transportation, and other services. Maintain accurate records of all arrangements and communications. Provide directions to hotel facilities, events, and local attractions. Handle guest packages, deliveries, mail, and messages efficiently. Assist guests with outgoing mail, messages, and packages. Address guest complaints professionally and escalate as needed. Communicate effectively with the Front Desk and other departments. Perform additional tasks as assigned to enhance guest satisfaction. Qualifications: Previous experience in guest services or a similar role preferred. Strong communication, multitasking, and problem-solving abilities; knowledge of property management systems like OPERA is a plus. Flexible schedule, including weekends, evenings, and holidays. Excellent communication and interpersonal skills. Strong multitasking abilities and attention to detail. Ability to remain calm and professional in high-pressure situations. A commitment to delivering exceptional guest experiences. Physical Requirements: Ability to stand, walk, and move around the front desk and lobby area for extended periods, including during busy check-in and check-out times. Occasionally lift and carry items up to 20-30 pounds, such as guest luggage, packages, or office supplies. Frequent bending, reaching, and twisting to access files, supplies, and equipment. Manual dexterity to handle or operate office equipment, including telephones, computers, and printers. Good vision to read screens, documents, and small print; good hearing to communicate effectively with guests and team members. Ability to speak clearly and effectively to convey information to guests, team members, and other departments. Pay range and compensation package $21.00-$22.00 per hour Sick Time Employee discounts on accommodations, dining, and spa services. Opportunities for professional development and career growth. Equal Opportunity Employment Statement: Gurney’s Montauk Resort & Seawater Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to fair and equitable pay practices, and the salary we present for this position is provided in good faith, reflecting the expected duties, responsibilities, and required qualifications.

Posted today

Corporate Relations Director-logo
Corporate Relations Director
Salvation Army CareersPhoenix, Arizona
LOCATION: Southwest Divisional Headquarters STATUS: Exempt MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. PRIMARY FUNCTION: The Divisional Corporate Relations Director is a key Community Relations and Development team member, responsible for advancing The Salvation Army’s mission through volunteerism, civic engagement, and community partnerships, leading to strategic growth. This position leads initiatives that increase visibility, foster meaningful connections with community stakeholders, and support local corps and programs through volunteer and civic outreach strategies. The Director provides guidance and oversight to the Divisional Volunteer Coordinator and works collaboratively across departments to inspire public support and strategic leadership for The Salvation Army’s life-changing programs. QUALIFICATIONS: Bachelor’s Degree required 4+ years of nonprofit fundraising experience with marked success engaging corporations, or previous experience working within a corporation as part of the fundraising executive team Must always embrace, support, and reflect well on The Salvation Army’s mission and values through one’s professional responsibilities and behavior. Experience with nonprofit boards Experience with and knowledge of the local corporate community. Effective interpersonal, conversational, and presentation skills, demonstrating emotional intelligence, situational awareness, excellent writing abilities, and strong case development and pitching skills. Proven expertise in developing and maintaining positive relationships with diverse individuals, including executives, leadership volunteers, wealthy donors, internal stakeholders, and leadership. Enjoy problem solving, think strategically and creatively, and take initiative with good follow-through. Team player who can collaborate effectively with officers, staff, and volunteers to achieve position and department goals. Willingness and ability to travel regularly. Valid Arizona Driver’s License required. Ability to pass The Salvation Army Fleet Safety E-learning Computer proficiency, including Microsoft Office tools and familiarity with donor management software and email applications. Able to work independently in a fast-paced environment without extensive admin support. Must be highly organized and effectively manage multiple projects and competing priorities professionally and gracefully. Using the Portfolio database according to Salvation Army protocols, good documentation must be kept through contact reports and activity tracking. Demonstrated ability to be goal-oriented, driven to achieve agreed-upon goals within agreed-upon timeframes. Ability to pass a criminal background check RESPONSIBILITIES: Build relationships with top executives and corporate partners throughout the Southwest Division’s geographic region and present The Salvation Army’s mission and programs to them through office visits, correspondence, conversations, and Salvation Army facility tours. Monitor Salvation Army institutional needs and match them to potential corporate benefactors. Research and identify major corporations' volunteer programs, and in conjunction with Salvation Army facilities and programs, facilitate volunteer opportunities through these corporate structures Develop a strategy and a list of corporations to promote Salvation Army programs and mission. Solicit and secure Gifts-in-Kind from corporations for programs and clients. Coordinate closely with corps and programs to ensure the appropriateness of donations. Solicit and secure gifts from corporate partners to meet specified annual fundraising goals. Identify corporate foundations and develop strategies with the Foundations Department on the most efficient approach to the foundation for funding. Work collaboratively with Territorial Headquarters’ Corporate Relations department on any relationships or partnerships that may have an impact or potential that extends beyond the divisional boundaries. Attend monthly virtual territorial corporate relations meetings and contribute to the discussion and content. Give tours, presentations, and reports on Salvation Army programs, facilities, and ministry to corporate executives, Boards, Employee groups, and Service Clubs. Develop and maintain a database of all existing corporate contacts and partnerships. Maintain good records of all contacts. Stay in contact and steward the relationships with reports through mail, phone calls, texting, email, social media, and site visits. Identify and develop relationships with substantial corporate executives who can be approached for advisory board membership. Utilize present Advisory Board, corps, and institutions contacts to strengthen corporate relationships and increase giving. Work with the Community Relations team to highlight the company’s philanthropic partnerships with The Salvation Army and to create targeted collateral. Encourage participation from executives and company owners in events and fundraisers. Strategically deploy and work alongside corporate volunteers at service events, fundraising events, and activities, such as luncheons, awards programs, golf tournaments, and auctions. Work with the Community Relations team to maximize public relations opportunities with corporate partners and to coordinate social media campaigns when needed. Work with corps and corporate partners to enhance Christmas Kettles, seeking corporate volunteers and sponsorship to increase kettle revenue. Seek out all forms of fundraising options with corporations such as “Point of Sale”, round up and any other suitable solutions. Supervise the Divisional Volunteer Coordinator, providing leadership, coaching, and accountability to ensure excellence in volunteer recruitment, placement, tracking, and recognition. Partner with corps officers and program staff to assess volunteer and community engagement needs and provide customized support, resources, and training. Support divisional campaigns and events, including Red Kettle, National Donut Day, and Emergency Disaster Services, by activating volunteer pipelines and community networks. Track and report engagement metrics, volunteer data, and outcomes to evaluate effectiveness and support funding or recognition efforts. Represent The Salvation Army in community events, meetings, and coalitions to increase visibility and foster mission-based collaborations. Performs other related duties as assigned by the Divisional Development Director MENTAL DEMANDS: Demonstrates grace and professionalism under pressure, maintaining composure and clarity in high-stress or time-sensitive situations. Models The Salvation Army’s commitment to treating all individuals with dignity, courtesy, and respect in all interactions. Effectively manages and prioritizes multiple responsibilities, ensuring timely and high-quality execution of tasks and projects. Responds to urgent or crises with calm, sound judgment and a mission-driven approach to resolution. Maintains strict confidentiality and exercises discretion in handling sensitive information. Consistently meets established deadlines and upholds a strong standard of follow-through. A strong sense of responsibility and accountability. COMMUNICATION DEMANDS: This position requires a high level of professionalism in all forms of communication. The individual must demonstrate the ability to communicate effectively and respectfully across a diverse range of audiences, both internally and externally, in alignment with The Salvation Army’s mission and values. Responsibilities include: Engaging in clear and courteous verbal communication with co-workers, officers, program staff, clients, donors, volunteers, vendors, advisory board members, and philanthropic stakeholders. Composing professional written communications, including emails, reports, presentations, and training materials. Responding promptly and appropriately to written and verbal inquiries and requests. Conducting training and presentations through both verbal and written instruction. Receiving and accurately interpreting both written and verbal directions. Demonstrating strong reading comprehension and written composition skills. Participating in off-site meetings, community events, and site visits as necessary. Utilizing current and emerging communication technologies to collaborate, report, and connect with stakeholders in support of divisional and territorial goals PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane; both outdoor and indoor navigation of settings. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Posted 30+ days ago

Investor Relations Analyst-logo
Investor Relations Analyst
MC Residential BrandScottsdale, Arizona
Key Responsibilities: Investor Relations & Support Services Serve as a point of contact for investors and potential investors, addressing inquiries and guiding them on their investments. Manage and maintain the investor database/Customer Relationship Management (CRM) systems, including AppFolio and IMS. Respond to investor requests regarding property performance, distribution history, legal documentation, banking details, and valuations. Assist with the onboarding process for new investors, ensuring all records are accurate and up-to-date. Provide potential investors with company insights, including philosophy, track record, and available investment opportunities. Investor Relations & Support Services: Track key performance indicators related to investor engagement, onboarding efficiency, CRM data quality, and distribution accuracy. Assist in compiling internal performance dashboards to help the team monitor investor communications, document compliance, and report delivery timelines Administrative & Accounting Support: Collaborate with the accounting team to prepare investor distributions and relevant documentation. Verify the accuracy of investor transactions and ensure compliance with internal controls. Maintain accurate records of investor contributions, distributions, and agreements. Assist in internal reporting by collecting, analyzing, and organizing financial data. Complete general administrative tasks to support the Investor Relations team as needed. Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Analytical : Collects and researches data. Problem Solving : Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Written Communication : Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; is able to read and interpret written information. Organizational Support : Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values. Adaptability : Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality : Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Education Undergraduate Business degree or equivalent experience. Preferred Skills 1-3 years of experience in investor relations, finance, accounting, real estate, or a related industry. Experience with real estate syndications, asset management, or financial services is highly desirable. Knowledge of private equity, capital markets, or multifamily investments is a plus. CRM & Database Management: Proficient in using investor portals such as AppFolio IMS and HubSpot. Strong interpersonal skills with the ability to communicate effectively and professionally with investors. Analytical & Problem-Solving: Ability to analyze data, identify issues, and develop appropriate solutions. Excellent written and verbal communication skills, including the ability to present financial data clearly. Strong attention to detail, with the ability to manage multiple projects and meet deadlines. Flexible in managing shifting priorities and adjusting to changes in a fast-paced environment. Skilled in Microsoft Office Suite, particularly Excel and PowerPoint, and familiar with financial reporting tools. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a standard office environment, with flexibility for hybrid work arrangements. Frequently required to sit, use hands to type, and handle documents. Occasionally required to stand, walk, and lift up to 15 pounds. Must be able to communicate effectively in person, over the phone, and via electronic means. Ability to work extended hours as needed, particularly during investor reporting periods or special

Posted 30+ days ago

Guest Relations Team Member-$15/HR-logo
Guest Relations Team Member-$15/HR
Six Flags CareerEureka, Missouri
Details of Job: Join the Guest Relations team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply. We will work with your schedule! Interested? Essential Duties and Responsibilities: • Maintain a safe, friendly and clean, work environment • Respond to Guest questions and comments in person, by letter, e-mail, or by phone • Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone • Friendly Guest Interaction • Rent strollers and wheelchairs • Accurately handle multiple types of transactions including credit, vouchers, etc. • Sell and issue tickets and season passes • Able to navigate through multiple computer programs to assist Guests • Maintain Lost and Found Inventory • Perform other duties deemed necessary by the supervisor and/or manager Skills and Qualifications: • Minimum Age: 16 • Good Written and Verbal Communication Skills • Availability to work varied shifts, including nights, weekends and holidays • Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level. • Completion of second interview and pre-employment screening. • Excellent verbal skills, ability to interact with guests in a positive manner • Switch gears on a moment’s notice and adapt to shifting priorities • Have problem solving and decisions making skills while focusing on the best solutions for every case • Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications. • General knowledge of all Admissions areas and ability to exercise good judgment • Must be willing to work outdoors in various weather conditions • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude • Must have strong teamwork skills and the ability to work with others Other Functions: All other duties assigned or necessary to support the park as a whole.

Posted 1 week ago

Facilities Community Relations Specialist-logo
Facilities Community Relations Specialist
O2EPCM dba O2 Engineering, Projects & Construction ManagementLos Angeles, California
Position Title: Facilities Community Relations Specialist O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Salary Range: $77,000 - $83,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Employee Benefits: 100% paid base coverage (Health, Vision, & Dental insurance). 401(k) Paid Holidays Paid Sick Paid Vacation EAP - Employee Assistance Program O2EPCM, Inc. https://o2epcm.com/ Position: Associate Electrical Engineer Salary Range: $77,000 - $83,000 Location: Onsite (Los Angeles, CA) Type: Full-Time Duties: - Identify, contact, and work with the different sectors of the community, school administrators, and the offices of elected officials, legislators, Local District Superintendents and regulatory agencies to engage them in the process of construction projects, as well as programs and initiatives of the Facilities Services Division and to notify them of community meetings and events. - Implement community outreach strategic plans for assigned projects. - Schedule, coordinate, organize, and attend outreach activities such as community meetings and events throughout the District to engage and inform the community regarding the Facilities Services Division’s construction projects, programs and initiatives. - Inform and engage the community on the school construction process including site selection, California Environmental Quality Act and Environmental Protection Agency policies and procedures, acquisition and relocation, and design and construction issues. - Provide information and written reports to Community Relations supervisors for presentations before the Board of Education, Bond Oversight Committee and other stakeholders. - Lead and coordinate the efforts of various planning committee stakeholders for special events such as groundbreaking, ribbon cutting, and school openings, for the purpose of coordinating resources and monitoring event expenditures. - Develop and maintain project files and contact databases for assigned projects. - Provides information to District personnel, community groups, business and trade organizations, education agencies, and the public concerning the procurement policies and procedures applicable to the Los Angeles Unified School District’s Procurement Services and the Facilities Services Division. - Performs other duties as assigned. Minimum Requirements: Education - Graduation from a recognized college or university with a bachelor’s degree in public relations, community relations, urban planning, business administration, public administration or related field. OR - Candidates who do not meet the education requirement may compensate for experience on a year-for- year basis for up to 2 years. Experience - Minimum of four (4) years full time paid professional experience in a public or private agency related to performing community outreach activities, organizing outreach campaigns, and conducting field work for community-based organizations and groups. Knowledge/Skills - Knowledge of public relations principles, current community issues and local government structures - Excellent communication skills - Public relations principles - Assimilating information from various sources - Working effectively with various diverse groups - Compliance and Collaboration - Detail-oriented and designs promotional materials - Prepare presentations - A valid California Driver’s License for us of an automobile as travelling will be required Please note, if you move forward in the submission process, you will be asked to provide the following below. Most updated resume Certifications or Licenses obtained 3-4 Professional References Project List with values, dates, and company of any projects worked O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. Employee Benefits: 100% paid base coverage (Health, Vision, & Dental insurance). 401(k) Paid Holidays Paid Sick Paid Vacation EAP - Employee Assistance Program O2EPCM, Inc. https://o2epcm.com/ NO PER DIEM. These are W2, long-term jobs with full benefits. NO relocation packages.

Posted 30+ days ago

Analyst - Client Relations-logo
Analyst - Client Relations
Stepstone Group Inc.Charlotte, NC
We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview StepStone is looking for a detailed-oriented individual who will work with a team that manages fund operations and client relations for numerous U.S. 33-Act, 40-Act closed-end registered funds and various international feeders and private equity funds and fund-of-funds. The person should have a solid understanding of investment operations and strong communication skills. Essential Job Functions: Manage the daily operations and client requests for US evergreen funds Responsible for the creation of investor correspondence for several private equity funds; deliverables will include detailed quarterly reports, capital calls and distributions, as well as various ad hoc client communications Coordinate with respective fund vendors on investor access, communications, reporting, and investor account set-up and maintenance Update and utilize data models to create charts and content for various periodic and ad hoc presentations Attend performance update calls and prepare summaries across an array of private equity general partner relationships Utilize proprietary and external databases to prepare various analyses and to complete ad hoc requests Ad hoc projects (e.g., tracking private market benchmark information, updating of performance data, assisting in tracking underlying fund level capital call/distribution schedules and other administrative activities) Coordinate with internal departments, such as fund accounting, tax, compliance, distribution and legal related to the respective fund and/or investor inquiries Education and/or Work Experience Requirements: Bachelor's degree in finance, accounting, economics or business preferred One+ year of related financial services experience required (private equity, operations, or client relations) Strong written and verbal communication skills Strong Excel skills and familiar working with Adobe Acrobat Highly motivated individual with demonstrated initiative, independence and adaptability Strong analytical and organizational skills and high attention to detail Proven customer service skills Required Knowledge, Skills, and Abilities: Acute attention to accuracy and detail Effective communication skills and strong problem-solving skills Ability to prioritize activities while working on multiple projects and achieve target deadlines Proficiency with Microsoft Excel, Word, and SharePoint Other Attributes: Team oriented yet self-driven Interest in global financial markets Strong work ethic At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Developing People at StepStone

Posted 30+ days ago

Fishman PR logo
PR and Media Relations Coordinator
Fishman PRChicago, Illinois
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Job Description

SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS 

WHY FRANCHISE ELEVATOR
When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand.

BENEFITS

Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office  that is most convenient to our Team members and the rest WFH.

• Medical, Dental, Vision Insurance

• 401K Match

• Casual workplace environment

• Competitive Salary

• PTO (5 days on the day you start)

• Vacation days (accrued after 6 months)

• Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities

JOB DESCRIPTION:

  • Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands.
  •  The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. 
  •  We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. 
  •  An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations.

DESIRED SKILLS  & EXPERIENCE

  • Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media
  • Must understand various social media channels and how they are utilized for PR
  • Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly
  • Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches
  • Must possess extremely proficient writing skills and have a firm grasp of AP style
  • Must consume the media on a daily basis and be up-to-speed on current events
  • Must work well in a team environment
  • Bachelor's degree from four-year college or university 
  • Some agency setting related experience and/or training preferred

**Please note that adding a Cover Letter is preferred.

**Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.