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Hospital for Special Surgery logo

Associate Director Employee Relations

Hospital for Special SurgeryNew York, NY

$112,000 - $170,875 / year

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $112,000.00 - $170,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Responsibilities: Conduct and lead investigations related to allegations of harassment, discrimination, retaliation, wage & hour, and policy violations Partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness Provide a safe and trusted place for employees, listening and helping address their workplace concerns Partner with Leave Management team, advising and guiding on complex leave and accommodation situations Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness Leverage ER and other metrics to identify trends and recommend preventive strategies and long-term solutions Interpret and communicate HR policies, recommending updates where necessary and/or beneficial Collaborate regularly with ER team members, Human Resources colleagues in other focus areas, and internal stakeholders, including Legal, Compliance, Risk, Security Remain abreast of current and changing employment laws The ideal candidate: Bachelor's degree from an accredited institution Minimum of 8 years in an Employee Relations role, or as an HR Generalist with significant employee relations experience Ability to effectively manage time to handle multiple matters simultaneously in a fast-paced environment Deep understanding of U.S. employment laws (Federal, State, and Local) Positive, solutions-focused mindset Resourceful - able to conceive of and implement things that may not have been done before Forward-thinking, innovative individual who seeks to assess, improve and influence change Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness Collaborative, with proven ability to develop and maintain strong professional relationships Confident and decisive in advising others Impeccable attention to detail and follow-through Strong technical and analytic skills, comfortable working with HR data Active listener; ability to interpret to both verbal and nonverbal communications Strong written and verbal communication skills Healthcare experience a plus Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Posted 6 days ago

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Manager, Artist Relations & Strategy, Warner Music Latina

Warner Music Group Corp.Miami, FL
At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. Job Title: Manager, Artist Relations & Strategy A little bit about our team: Warner Music Latina's Artist Relations & Strategy department is responsible for all aspects of creating campaigns and promotion plans for our roster of talent. Artist Relations & Strategy works with external teams (talents and management teams) and internal teams to achieve the objectives for each project. We are constantly innovating. We believe in the concept of teamwork. Your role: The Manager, Artist Relations & Strategy for Warner Music Latina will be responsible to oversee day-to-day marketing and project management for our developing artists. Our rockstar candidate must be able to work on multiple projects simultaneously and is responsible for all marketing activity, including audience development initiatives and long-term projects. Here you'll get to: Supervise the planning, development, strategy and execution of Warner Music Latina's developing artist projects and releases; and international repertoire to be worked in the US. Work closely with artists and their teams to define marketing strategy and objectives. Be in constant communication with Marketing Services to deliver strategic marketing plans with clear objectives; for them to execute. Provide Digital Account's team with action plans, updates, and timely information. Weekly reporting to the SVP of Marketing & Artist Strategy on budget spent and performance of priority projects. Seek marketing opportunities to achieve growth and development for our current artist in the mid and long term. Drive progressive marketing campaigns and inspire innovation across the team with an eye towards building new processes to make these campaigns come to life. Develop best practices and more effective agendas on promotion for Latina's artists. Liaise with all internal departments, including finance, A&R, and legal to meet business needs. About you: 3+ years of experience in marketing related positions across record labels, music or entertainment industry. Strong communication skills in both English and Spanish, with the ability to collaborate with internal and external stakeholders Proven ability to build and manage strategic marketing partnerships and build processes to keep these partnerships moving. Ability to manage multiple projects simultaneously while maintaining attention to detail. Excellent follow-up skills and a high degree of persistence necessary to track deliverables across multiple internal and external stakeholders. Ability to forge excellent internal communication with team members and able to build excellent professional working relationships. Candidates should be creative, innovative, detail-oriented, and resourceful. Highly organized with the ability to multi-task and prioritize tight deadlines. We'd love it if you also had: Experience in digital marketing, audience development, fan engagement, and analytics. About us: Warner Music Latina is the Latin division of Warner Music Group, representing US Latin in our Miami office. Warner Music Latina seeks to provide best in class service to its artist roster and to push the Latin culture forward, while breaking international barriers with its expertise to develop artists locally and in the global market. Among the extensive star-studded and up-and-coming artists on the roster are Myke Towers, Yandel, Tokischa, Maria Becerra, Danny Ocean, Sofia Reyes, Zion & Lennox, Tiago PZK, Justin Quiles, Blessd, Ovy on the Drums, Elena Rose, Mau Y Ricky, among many others. As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound. Love this job and want to apply? Click the "Apply" link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter. Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too. This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite Salary Range: Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors. Warner Music Group is an Equal Opportunity Employer. Links to relevant documents: 2026 Benefits At A Glance final.pdf EVerify Participation Poster.pdf Right To Work .pdf

Posted 4 weeks ago

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Contract Employee Relations Investigator

Axelon Services CorporationLake Forest, IL

$50 - $50 / hour

Job Title: Contract Employee Relations Investigator Location: Lake Forest, IL or Chicago, IL Pay: $50/HR, W-2 Duration: 2+ Month Contract Work Hours M-F 8-5 pm HYBRID SCHEDULE Conduct investigations into allegations of Title VII violations, company policy violations, complaints, concerns, and disputes. Review and collect evidence, conduct interviews, and investigate all assigned employee policy violations, complaints, concerns, disputes, claims of harassment, discrimination, retaliation, complaints of unfair treatment, or behaviors not aligned with client’s principles. Maintain confidentiality and impartiality while documenting findings accurately, including conducting interviews using Teams video in a confidential and private workspace. Prepare detailed investigative reports and manage case notes within the system of record, including factual findings and in accordance with client templates. Recommend corrective action plans to the Team Member Relations Partner for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future. Ideal Candidate 5 years of exempt-level employee relations or legal experience, preferably in a multi-state environment, independently conducting end-to-end investigations including Title VII related. Strong analytical, written, and oral communication skills, as well as strong interpersonal skills to listen well, demonstrate sensitivity to all parties, and facilitate resolutions. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks in a fast-paced environment. Comprehensive knowledge and practical understanding of current state and federal employment law.

Posted 2 weeks ago

SMS Group of Companies logo

Customer Relations Specialist

SMS Group of CompaniesDetroit, MI
Customer Relation Specialist will provide quality and professional customer service for our utility partner’s customers. The Customer Relation Specialist will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience. Duties and Responsibilities Inform customers of the Energy Efficiency program requirements and offerings Verify customer eligibility Manage inbound and outbound calls to schedule appointments via the Customer Relationship Management (CRM) application Log all customer calls in the CRM application and update the application with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present status of all current and prospective customers Meet the established weekly and monthly Key Performance Indicators (KPI’s) for enrollments, scheduled appointments, and related program goals Ensure that an excellent customer service experience is consistently delivered with every customer Identify, research, and resolve customer issues, and escalate unresolved issues as needed Effectively and confidentially communicate with customers including written email correspondence Accurately maintain, update, and secure all call center, customer contact, and data records Monitor, record and report key program outcomes on a regular basis Recommend process improvements Perform related work as required Minimum Requirements High school diploma or equivalent 2-3 years related inbound and outbound call center / customer service experience Effective communications skills (oral and written) Highly organized and excellent time management skills Ability to understand and retain basic customer information Accurate typing and data entry skills Proficiency in MS Office applications such as Outlook and Word Intermediate to Advanced skills in MS Excel Ability to handle challenging customer situations with poise and professionalism Able to meet pre-employment requirements for background check and drug testing. Knowledge of the energy efficiency industry

Posted 1 week ago

First Northern Credit Union logo

Credit Union Member Relations Manager

First Northern Credit UnionChicago, IL

$64,800 - $68,765 / year

Member Relations Manager If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford. We are currently seeking a Member Relations Manager for our Chicago-Loop (Monroe Street) office to oversee the Member Relations Department, its staff, contact center, service delivery channels, and teller operations at the Main Office. Primary responsibilities include: Provide effective and excellent member service to credit union members and guests. Assist with existing transaction, loan, and savings accounts, as well as other product lines offered. Assist members with servicing-related needs, including but not limited to: account reconciliation/research, check copies, check orders, mobile/online banking, statements, stop payment requests, etc. Manage shared branching administration and controls. Oversee the Member Relations Automatic Call Distribution (ACD) Workgroup. Supervise the digital member engagement platform, including the chatbot and live chat. Coordinate the mobile/remote deposit service for membership. Coordinate the BSA/FinCEN/OFAC programs and work with branch managers to ensure compliance. Manage the Signature Guarantee/Medallion Stamp process for all locations. Responsible for account administration in the core data processor, including address changes, closing accounts, name changes, power of attorney, and trust requests. Monitor staff processing of deceased accounts. Coordinate the annual dormant/escheat process. Oversee the member check printing program. Lead staff in the handling of subpoenas, garnishments, levies, and citations. Coordinate Individual Retirement Account (IRA) program account administration and management. Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options. Evaluate/review your staff's performance, including providing performance feedback and coaching. Maintain departmental procedures. Assist in auditing and reporting functions. Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc. Perform Teller responsibilities as required. Maintain a solid understanding of products and services, operational procedures, and departmental innerworkings Qualifications include: Bachelor's degree. 3+ years of experience in banking, credit union, or financial services. Solid computer, analytical, math, and communication skills. Management experience is preferred. Bilingual (English/Spanish) is a plus Office address: First Northern Credit Union 230 W. Monroe St., Ste. 2850 Chicago, IL 60606 (on Franklin between Monroe & Madison) Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m. Compensation: $64,800 - $68,765 per year Full-time, 40 hours per week First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment. Please be advised that First Northern Credit Union conducts background and credit checks for all positions. If you are interested in this employment opportunity, please apply through the online link provided through this Web site. EOE Drug-free environment M/F/D/V Job Posted by ApplicantPro

Posted 3 weeks ago

B logo

Guest Relations Staff

Bar W Guest RanchWhitefish, MT

$14 - $16 / hour

Title: Guest Relations Staff Reports To: Guest Relations Coordinator Pay Range: $14-$16/hour Seasonal Position All interested candidates must fill out an application at: https://thebarw.com/home/employment At the Bar W our core focus is connection. We want our guests to have an experience not just a vacation, so we want them to connect to our staff, the people they came with, the other guests, nature, and to themselves. You would be integral in facilitating connection with guests by eating meals with them, sharing your story, listening to them, and spending time engaging at the evening activities. General Responsibilities: The Guest Relations Staff sets the stage for providing our guests a great western experience. This position is responsible for providing interesting evening guest activities, airport shuttle services and importantly engaging guest interactions. This role is the front line of guest hospitality. Staff will seek to make strong guest connections and go above and beyond for our guests. Responsible for implementing our guests non-horse activities, guests needs, help with shuttles, kids program, and cross trained to help with other ranch tasks. The Bar W prioritizes safety so operating and acting with safety as a priority is crucial. Responsibilities Include: Provide each guest; big or small with an unforgettable adventure by sharing stories, eating with the guests, joining in activities during the day and in the evening. These interactions will help make our Core Values come to life: Connections, Doing What We Say and proving a Positive Environment. Facilitate a great guest experience and make strong guest connections. Seek to thoroughly understand and follow Bar W Guest Relations Process and Procedures. Assist in leading the guests during evening activities from beginning to clean up. Drive Guest Shuttles. Secure guest provisions as directed. Responsible for the safety component of each activity. Work occasionally in Trading Post gift shop. Help other departments as needed. Other duties as assigned. Personal Requirements: Be outgoing, engaging, energetic, and enthusiastic. Self-starter who can lead by example. Must have excellent people and communication skills. Present a clean-cut image with guests. Must have valid driver’s license and be over the age of 21 to drive shuttles. First aid and CPR certification preferred. Give clear direction and communicate to guests how to participate in activities safely. Live by the Bar W core values.*Note: We do not sponsor work VISA's at this time.

Posted 30+ days ago

Keller Executive Search logo

VP Of Corporate Affairs & Community Relations #1508

Keller Executive SearchMontana City, MT

$200,000 - $300,000 / year

A natural resources company is seeking an exceptional executive to lead community engagement and government relations for a gold exploration company in Montana. This is a rare opportunity for a seasoned professional with deep Montana roots to play a pivotal role. The Role Reporting directly to the CEO, you will be responsible for building and maintaining the social license necessary for project success while navigating Montana's regulatory environment. Key Responsibilities: Develop and maintain strategic relationships with local communities, stakeholders, and landowners Lead regulatory strategy and manage relationships with state agencies including the DEQ and USFS. Serve as primary company spokesperson on community and environmental matters Navigate complex permitting processes, water rights, and regulatory compliance Manage legislative engagement in Helena Represent the company in relevant industry associations and business organizations Develop communication strategies that build trust and transparency Establish clear engagement strategies and key stakeholder relationships. Work Arrangement Fully remote position based in Montana. Travel approximately twice monthly. Requirements Bachelor's degree required Demonstrated experience successfully navigating Montana's permitting processes for resource development projects Established relationships within Montana state government and regulatory agencies Deep Montana roots – a deep understanding of local communities and culture is essential Excellent communication and presentation skills Preferred Experience Background in mining/exploration, energy, or natural resource development Experience in Montana government, policy, or public service roles Track record managing complex regulatory and legal challenges Understanding of water rights and environmental law in Montana Investor or stakeholder relations experience Agriculture or ranching background Personal Attributes Confident, articulate leader capable of representing the organization at all levels Strong interpersonal skills with ability to build trust across diverse constituencies Professional demeanour with proven integrity Autonomous and results-oriented Benefits Base Salary: $230,000 - $275,000 (commensurate with experience) Performance-based incentives Comprehensive benefits package including 401(k) and healthcare Competitive PTO Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Posted 2 weeks ago

Lancesoft logo

Customer Relations Specialist (Ds3000)

LancesoftWichita, KS
Job Details: Job Title: Customer Relations Specialist Location: Wichita, KS Duration: 3+ Months (High Potential Contract to Permanent) Pay Range: $30.00 to $32.00 Shift timings 7: 30 AM or 8 AM to 3: 30 PM or 4 PM Description: Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries Provides support to senior management Manages budgets and the distribution of promotional items Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning Completes logistical requirements and supports overall marketing and program goals and objectives Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines Acts as liaison between customers and company executive management Requirements: This position is an aftermarket CSR and involves working in aerospace quoting software This person will determine production status, check system for replacement parts, work with our ME’s with Spare configurations, make make/buy decisions, and administrate the quote and follow through on quoting to the customer This role will have responsibility for supporting AOG and spares requirements and will liaison with company on the requests This is a critical role to support the flying fleet. Must be detail oriented and have 5 years'of customer service experience Aerospace experience or Degree with Customer Service Experience Shift timings 7: 30 AM or 8 AM to 3: 30 PM or 4 PM.

Posted 1 week ago

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Employee Relations Specialist

Las Vegas PetroleumLas Vegas, NV
LV Petroleum is a fast growing company that specializes in travel centers and truck stops across the country. We are experiencing high growth and we're adding to the team. The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Requirements The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Qualifications: Minimum 2 years of experience in HR, with exposure to employee relations or workplace compliance. Strong interpersonal and communication skills. Ability to handle sensitive matters with professionalism and confidentiality. Basic understanding of employment laws and HR best practices. Proficiency in Microsoft Office and willingness to learn HRIS systems.

Posted 3 weeks ago

Jobot logo

VP - Investor Relations

JobotHouston, TX

$250,000 - $300,000 / year

VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $250,000 - $300,000 per year A bit about us: Our client, a leading player in the Energy industry, is seeking an experienced and dynamic professional to join our executive team as the Vice President of Investor Relations. This role is pivotal in maintaining our company's financial health and increasing our profitability. The successful candidate will be responsible for managing all aspects of investor relations, including communicating with shareholders and potential investors, and developing strategies to attract new investors. This role requires a deep understanding of financial regulations and reporting, as well as excellent communication and leadership skills. Why join us? VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers Job Details 1. Develop and execute the company's investor relations strategy, ensuring that the company's financial performance and corporate strategy are effectively communicated to the investment community. 2. Manage relationships with investors, analysts, and other key stakeholders, providing them with accurate and timely information about the company's financial performance and prospects. 3. Coordinate and lead earnings calls, investor meetings, and conferences, ensuring that the company's messages are clearly conveyed. 4. Collaborate with the executive team and other key stakeholders to develop and communicate the company's strategic direction and financial performance. 5. Monitor market trends and competitor activities, providing insights and recommendations to the executive team. 6. Ensure compliance with all regulatory requirements related to investor relations and financial reporting. 7. Develop and manage the investor relations budget, ensuring that resources are effectively utilized. Qualifications: 1. Bachelor's degree in Finance, Business, or related field; MBA preferred. 2. Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) designation is required. 3. Minimum of 5 years of experience in investor relations, financial analysis, or a related field, preferably in the Energy industry. 4. Comprehensive understanding of capital markets and financial regulations. 5. Proven experience in managing earnings calls and communicating with investors and analysts. 6. Exceptional communication and presentation skills, with the ability to convey complex financial information in a clear and concise manner. 7. Strong leadership skills, with the ability to manage and motivate a team. 8. Excellent analytical and strategic thinking skills, with the ability to make sound decisions based on data and insights. 9. High level of integrity and professionalism, with the ability to handle confidential information with discretion. Join our team and play a critical role in driving our company's financial performance and growth. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a significant impact on our company's success. If you are a seasoned professional with a passion for finance and investor relations, we want to hear from you. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Posted 1 week ago

I logo

Investor Relations & Corporate Strategy Associate

Innovative Rocket Technologies Inc.Hauppauge, NY
As iRocket scales, we’re seeking an Investor Relations & Corporate Strategy Associate to support fundraising, stakeholder communications, and strategic planning efforts. This is a high-impact role for someone who thrives at the intersection of finance, storytelling, and operations. The Role Help prepare investor materials: pitch decks, financial models, quarterly updates, board memos Support investor communications (emails, reports, Q&A, investor meetings) Conduct market, competitor, and industry research and benchmarking Assist with fundraising processes: due diligence, term sheet analysis, investor outreach Collaborate cross-functionally (finance, engineering, operations) to gather data and insights Monitor KPIs, financial metrics, and prepare dashboards and reporting Aid in strategic initiatives, business planning, and special projects Requirements Bachelor’s degree in Finance, Business, Economics, or related 2–4 years of experience in investor relations, strategy, corporate development, or investment banking / venture capital Strong financial modeling, valuation, and analytical skills Excellent written and verbal communication; ability to tell a clear narrative with data Self-starter attitude and ability to work in an ambiguous, fast-paced environment Proficiency in Excel / PowerPoint; familiarity with data tools or visualization tools Ability to engage with senior leadership and external stakeholders Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Wellness Resources

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingSan Jose, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 2 weeks ago

HireTalent logo

CW, Manager, Employee Relations

HireTalentBasking Ridge, NJ
Job Title: CW, Manager, Employee Relations-Remote Location: Remote Duration: 6 months Job Description: Job Summary: This role has responsibility for - managing employee relations cases with business stakeholders with guidance and oversight, which includes but is not limited to intake, interviews, documentation review, coaching and closeouts. Accountable for end-to-end processing of employee relations concerns including creating issues summaries; pre-investigation plans, writing investagion reports and maintaining ER case files for reporting purposes. Managing the exit interview process and metrics, which includes conducting exit interviews, reviewing exit trends and synthesizing data on a quarterly basis. Project management as assigned for employee relations initiatives, policy administration and HR compliance and regulatory reporting/FDA readiness. Reponsibilities: Employee relations and investigations: uses business acumen, policy interpretation and risk mitigation to conduct effective investigations and coach/counsel employees and management with guidance and oversight. Effectively triages potential issues compliance/legal to ensure appropriate approach is taken. With oversight, conducts investigations in response to employee or management complaints of inappropriate conduct/bhavior or matters concerning performance and recommends disciplinary actions in accordance with company policy. Works directly with business stakeholder using HRBP as information intake as necessary managing performance improvement plans in accordance with company policies. Elevates issues to the employee relations head for possible program changes and learning and development opportunities. Supports employees throughout the issues escalation process and tracks the incident to ensure proper issue closure. Provides coahing to managers and employees on preventing or resolving employee relations issues based on guidance and direction from ER head. Properly documents all employee relations data and documents. Manages exit interview process including metrics and reporting. Project management. Ability to project manage ER initiatives or implementation of HR best practices and training. Assist as needed with policy administration, HR compliance, and regulatory reporting and FDA readiness and ADA accommodation requests. Skills: Ability to exercise sound judgment and make connections between HR processes/policies and the businesses we serve and in a highly regulated pharmaceutical environment. Strong written communication and verbal communication skills, ability to translate processes into training and other presentation/policy/program documents Ability to work effectively with management and all levels of HR partners Ability to ensure a high level of discretion and confidentiality Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Familiarity with Affirmative Action Program development Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, HRIS systems and web-browsers Education: Bachelor's Degree in Human Resources, Behavioral Sciences, Humanities or Liberal Arts is required

Posted 30+ days ago

Iconma logo

Provider Relations Representative

IconmaBaltimore, MD
Our Client, a Health Insurance company, is looking for a Provider Relations Representative for their Remote location. Responsibilities: This role responsible for developing and maintaining positive constituent relationships with providers, operational departments, health institutions and other entities, handling escalated issue management and dispute resolution activities. Serves a primary liaison to provide communication, education, issue resolution and support to network providers. 25% Partners with Provider Training and Education Department to educate providers ensuring they are engaged in the value of our programs in support of positive member interactions. Provide ongoing and targeted basic training and education to our provider community ensuring they can successfully utilize electronic tools, navigate provider portal, follow processes and procedures. 20% Involved in supporting one or more health systems, representing multiple practices, enabling the organization to provide Tier One Service. 20% Provide research, analytic and resolution support for less complex special projects. 15% Provide research, analytic and resolution support on special cases and projects ensuring that all policies and contractual guidelines are clearly identified as required by the case. Provide verbal or written responses to inquiries to management and other internal and external customers. Acts as a resource and provides needed assistance to providers in resolving escalated service-related issues and timely response to provider inquiries via face to face visit, correspondence, e-mail, phone, etc. 10% Build and maintain appropriate relationship with providers by ensuring regular communications and timely problem resolution. Leverages provider relationships to drive and influence provider behavior towards favorable outcomes 10% Proactively identifies provider needs and responds appropriately through problem solving, engagement of other internal or external resources, and providing high level service Requirements: High School Diploma 4 years experience in the health care industry, including experience working experience with providers, training, claims, customer service and presentations. Bachelor's Degree in business, healthcare administration or related industry Previous experience with client BlueCross BlueShield, an insurance plan, a hospital, or a physician hospital organization (PHO). Working knowledge of provider billing and coding mechanisms., Proficient Thorough knowledge of managed care industry legislated and regulated requirements, health care financial matters and third-party payment methodologies., Proficient Understanding of contractual documents and ability to effectively communicate terms to providers., Proficient Working knowledge of Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Word., Proficient The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Posted 30+ days ago

Jobot logo

VP - Investor Relations

JobotAustin, TX

$250,000 - $300,000 / year

VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $250,000 - $300,000 per year A bit about us: Our client, a leading player in the Energy industry, is seeking an experienced and dynamic professional to join our executive team as the Vice President of Investor Relations. This role is pivotal in maintaining our company's financial health and increasing our profitability. The successful candidate will be responsible for managing all aspects of investor relations, including communicating with shareholders and potential investors, and developing strategies to attract new investors. This role requires a deep understanding of financial regulations and reporting, as well as excellent communication and leadership skills. Why join us? VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers Job Details 1. Develop and execute the company's investor relations strategy, ensuring that the company's financial performance and corporate strategy are effectively communicated to the investment community. 2. Manage relationships with investors, analysts, and other key stakeholders, providing them with accurate and timely information about the company's financial performance and prospects. 3. Coordinate and lead earnings calls, investor meetings, and conferences, ensuring that the company's messages are clearly conveyed. 4. Collaborate with the executive team and other key stakeholders to develop and communicate the company's strategic direction and financial performance. 5. Monitor market trends and competitor activities, providing insights and recommendations to the executive team. 6. Ensure compliance with all regulatory requirements related to investor relations and financial reporting. 7. Develop and manage the investor relations budget, ensuring that resources are effectively utilized. Qualifications: 1. Bachelor's degree in Finance, Business, or related field; MBA preferred. 2. Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) designation is required. 3. Minimum of 5 years of experience in investor relations, financial analysis, or a related field, preferably in the Energy industry. 4. Comprehensive understanding of capital markets and financial regulations. 5. Proven experience in managing earnings calls and communicating with investors and analysts. 6. Exceptional communication and presentation skills, with the ability to convey complex financial information in a clear and concise manner. 7. Strong leadership skills, with the ability to manage and motivate a team. 8. Excellent analytical and strategic thinking skills, with the ability to make sound decisions based on data and insights. 9. High level of integrity and professionalism, with the ability to handle confidential information with discretion. Join our team and play a critical role in driving our company's financial performance and growth. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a significant impact on our company's success. If you are a seasoned professional with a passion for finance and investor relations, we want to hear from you. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Posted 1 week ago

N logo

Client Relations Associate (Remote)

Nterval FundingSan Antonio, TX

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

Accident Care Chiropractic logo

Referral Relations Specialist

Accident Care ChiropracticSpringfield, OR

$45,000 - $55,000 / year

Accident Care Chiropractic and Massage is looking for: Referral Relations Specialist. Springfield/Eugene Oregon. Full-time employment. Bilingual and fluent in Spanish or Russian. NOT A DIGITAL ROLE. Salary and Benefits: $45,000 minimum base salary, depending on experience. Paid time off. Paid Holidays. Sick pay. Marketing expense reimbursements. Health, dental, and vision reimbursements. SIMPLE IRA Retirement Plan. Summary: In this role, you will be connecting with potential referral contacts through in-person meetings with organizations such as healthcare clinics, attorneys, auto body shops, and more via cold and warm in-person calls. It is crucial to build these connections to increase new patient referrals. This position allows the coordinator the ability to connect with those in our communities to build better relationships as well as sharpen their marketing skills. We are open to any additional marketing ideas and creative options you may have and want to implement, should that be putting on community events, buying ads, social media, etc. This role largely requires the coordinator to be independent and we mainly look for results produced by the coordinator. Responsibilities and Tasks: Self-starter and independent. Ability to focus on patient goals independently. Using sales experience to better connect and pitch to potential candidates to gain referrals. Communicate effectively in group gatherings and with other team members. Ability to connect well and quickly network with others. Using customer service skills to professionally speak with clients and patients. Using communication skills to identify and contact prospective business partners that would be beneficial to the organization. Consistency in connecting with prior partners to maintain a professional relationship for future services. Using customer service management (CRM) software to update and track information regarding follow-ups, visits, and new referrals. Writing weekly reports to communicate tasks completed to management. Required Qualifications: Bachelor’s degree in Marketing or two years of equivalent work experience in retail, sales, and or customer service. Reliable transportation and a license. The job requires specialists to travel constantly and consistently. One year of experience in Customer Service Management (CRM) and software inputting. Microsoft Office proficiency. Google Suite proficiency. Some knowledge about car accident processes is preferred. Bilingual in multiple languages preferred and needed. About Us: Accident Care Chiropractic and Massage is the Pacific Northwest’s leader in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy, and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. Our approach to treatment is a multi-modality and holistic style. We have over a decade of experience in treating injuries and over 28 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities. About Accident Care Chiropractic: Accident Care Chiropractic and Massage is the Pacific Northwest’s leaders in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. We have over a decade of experience in treating injuries and over 15 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities.

Posted 2 weeks ago

N logo

Client Relations Associate (Remote)

Nterval FundingPhoenix, AZ

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

Hamilton Capital logo

Client Relations Representative

Hamilton CapitalColumbus, OH
___________________________________________________________________________________ Serve First- Be Insightful- Guide Forward- Collaborate- Make it Happen _________________________________________________________________________________________________________________________ At Hamilton Capital, culture is the cornerstone of how we do business. We trust that an environment that encourages innovation begins by ensuring employees are empowered to make decisions and motivated to continuously share new ideas. We are only as good as those we are fortunate enough to work with, which means everyone must have the resources, support, and training needed to succeed. It is through prioritizing and investing in our people that we have been able to build a rare and exceptional team; a team that helps our clients build great financial legacies, so that they may pursue their dreams and influence the people and organizations they love. In return, we expect a lot from our employees - but not in the way you might assume. We expect you will use your unique voice, talents, and experiences to master your craft. We expect you will believe in our vision, serve others first, and commit to challenging yourself and those around you as we collectively strive for greatness. Your work here will have profound meaning and impact, not just on our clients, but on our team, and because we take our commitment to you very seriously, we have faith that you will do the same for Hamilton Capital. About the Position Hamilton Capital is seeking a dynamic professional to add to our Client Relations team. A Client Relations Representative delivers outstanding client service as a key contact for new and existing clients and by facilitating account administration needs. This team member helps foster life-long relationships with clients through their genuine care, strong communication, and reliable, organized work. A successful Client Relations Representative is driven by details, accuracy, and execution just as much as providing outstanding service to our clients. Position Benefits Supportive, innovative culture with an intentional focus on the success of every individual both personally and professionally Thought leadership and innovative thinking are valued and rewarded Excellent benefits, including a 401(k) Plan with employer contribution, PTO, paid parental leave and more Individual and Team Incentive Plans Complimentary investment management and financial planning services Primary Position Responsibilities Proudly lives and embodies the Hamilton Capital Brand as a primary member of the client team. Builds deeply connected and trusted relationships with clients and teammates as the foundation of critical account work that results in extraordinary outcomes. Serves as subject matter expert in all aspects of the client account administration with a keen focus on innovating processes and procedures that improve client and teammate experiences. Establishes new accounts and facilitates account transfers from various custodians Processes and tracks account contributions and distributions Masters CRM functions and capabilities Maintains proper records of client work and information Self-motivated and excited to go above and beyond to assist with internal and external needs in alignment with our commitment to delivering and serving with excellence. Anticipates potential issues, opportunities, or areas of efficiency to ensure the Hamilton Capital brand and ideal client experience shines through with every interaction. Thoughtful communicator who is energized by collaborative and cross-functional communication and teamwork. Acts as a liaison between firm members, clients, and custodians Prepares organized and well-written correspondence to clients, firm members, custodians and other contacts Energized by an innovative and dynamic work environment and comfortable when work requires consistency and routine. Shares team's responsibility to cover scheduled and unscheduled front office duties, as needed. Performs other related duties to support overall team excellence and results. Position Requirements Bachelor's or Associate's Degree, or equivalent work experience, required. Experience providing outstanding client service, with previous industry experience preferred. High level of accuracy, passion for details, and ability to multi-task in a fast-paced environment. Outstanding communication, analytical, and organizational skills. Proficiency with Microsoft Office suite and aptitude to learn specialized software programs.

Posted 30+ days ago

Hadrian logo

Director, Investor Relations

HadrianLos Angeles, CA
Hadrian - Manufacturing the Future Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x cheaper. By combining advanced software, robotics, and full-stack manufacturing, we are reinventing how America produces its most critical parts. Valued at $1.6B, we're accelerating our mission with the launch of Factory 3 in Mesa, Arizona, a 290,000-square-foot facility creating 350 new jobs. We are expanding rapidly to support thousands of future hires, launching Hadrian Maritime to expand into naval production, and introducing a Factory-as-a-Service model that delivers complete systems instead of individual parts. Hadrian is backed by leading investors including T. Rowe Price, Lux Capital, Founders Fund, and Andreessen Horowitz, our fast-growing team is united around reindustrializing American manufacturing for the 21st century and beyond. The Role Hadrian is seeking a Director, Investor Relations to lead our narrative, investor engagement, and capital-markets interface as we scale. Reporting to the Chief Financial Officer, you will craft and deliver a best-in-class investor relations program-shaping how the market understands our vision, metrics, growth story, and defense-industrial transformation. What You'll Do Develop and execute Hadrian's investor relations strategy, aligning messaging, metrics, and story with business growth and manufacturing scale-up. Lead communication with current shareholders, prospective investors, analysts, and the broader financial community-articulating operational progress, strategic milestones, and financial outlook. Prepare and deliver key investor materials including quarterly and annual investor letters, earnings presentations (if applicable), roadshow decks, and conference participation. Collaborate with Finance, Strategy, Communications, and Business Development to ensure consistent, accurate, and compelling investor narratives. Monitor market trends, analyst commentary, comparable company dynamics, and investor sentiment; translate insights into action for leadership. Partner with capital-markets activities (equity & debt financing), tracking investor outreach, lead generation, and fundraising readiness. Maintain IR infrastructure including CRM of investor interactions, disclosure calendar, investor targeting, benchmarking, and investor website updates. Advise senior leadership and the board on investor-facing matters, equity story, valuation drivers, and positioning for future liquidity events. What We're Looking For Bachelor's degree in Finance, Accounting, Business or related field; MBA or CFA preferred. 8+ years of experience in investor relations, investment banking, equity research, private equity / venture capital, or related finance roles-ideally in high-growth/manufacturing or defense-adjacent companies. Strong financial modeling and valuation skills; sharp analytic ability to derive actionable insights from data. Exceptional written and verbal communication, comfortable briefing senior executives and presenting to large audiences. Self-driven, highly proactive, with ability to operate in fast-paced, ambiguous environments. Deep understanding of capital markets, investor behavior, and public or private company IR best-practices. U.S. citizenship required (ITAR/export control consideration) and willingness to travel as needed (up to ~25%). Benefits Medical, dental, vision, and life insurance plans for employees 401k Relocation support may be provided for certain situations, based on business need. Flexible vacation policy ITAR Requirements To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Hadrian Is An Equal Opportunity Employer It is the Company's policy to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race inclusive of traits historically associated with race (including, but not limited to, hair texture and protective hairstyles, such as braids, locks and twists), color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, transgender status, national origin (including, in California, possession of a drivers license), ancestry, citizenship, age, physical or mental disability, height or weight, medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, exercise of reproductive rights, any other basis protected by local, state, or federal laws, or any combination of the above characteristics. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.

Posted 2 weeks ago

Hospital for Special Surgery logo

Associate Director Employee Relations

Hospital for Special SurgeryNew York, NY

$112,000 - $170,875 / year

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Overview

Schedule
Full-time
Career level
Director
Compensation
$112,000-$170,875/year
Benefits
Paid Vacation

Job Description

How you move is why we're here.

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $112,000.00 - $170,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Responsibilities:

  • Conduct and lead investigations related to allegations of harassment, discrimination, retaliation, wage & hour, and policy violations

  • Partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability

  • Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness

  • Provide a safe and trusted place for employees, listening and helping address their workplace concerns

  • Partner with Leave Management team, advising and guiding on complex leave and accommodation situations

  • Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness

  • Leverage ER and other metrics to identify trends and recommend preventive strategies and long-term solutions

  • Interpret and communicate HR policies, recommending updates where necessary and/or beneficial

  • Collaborate regularly with ER team members, Human Resources colleagues in other focus areas, and internal stakeholders, including Legal, Compliance, Risk, Security

  • Remain abreast of current and changing employment laws

The ideal candidate:

  • Bachelor's degree from an accredited institution

  • Minimum of 8 years in an Employee Relations role, or as an HR Generalist with significant employee relations experience

  • Ability to effectively manage time to handle multiple matters simultaneously in a fast-paced environment

  • Deep understanding of U.S. employment laws (Federal, State, and Local)

  • Positive, solutions-focused mindset

  • Resourceful - able to conceive of and implement things that may not have been done before

  • Forward-thinking, innovative individual who seeks to assess, improve and influence change

  • Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness

  • Collaborative, with proven ability to develop and maintain strong professional relationships

  • Confident and decisive in advising others

  • Impeccable attention to detail and follow-through

  • Strong technical and analytic skills, comfortable working with HR data

  • Active listener; ability to interpret to both verbal and nonverbal communications

  • Strong written and verbal communication skills

  • Healthcare experience a plus

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

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