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Hilton Worldwide logo

Director Of Guest Relations / Chef Concierge - Waldorf Astoria New York

Hilton WorldwideNew York City, NY

$85,000 - $110,000 / year

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. After undergoing a transformative restoration, The Waldorf Astoria New York has reignited its magnetic allure. The Waldorf Astoria New York is seeking a Director of Guest Relations/Chef Concierge to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. Want to learn more? Hotel Website, Instagram, Facebook, YouTube Waldorf Astoria New York (hilton.com) Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The annual salary range for this role is $85,000 - $110,000 and is based on applicable and specialized experience and location. The Director of Guest Relations / Chef Concierge at The Waldorf Astoria New York is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality. What will I be doing? The Director of Guest Relations / Chef Concierge greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff. Provide personalized service to guests, assisting with reservations, transportation, and local attractions. Anticipate guest needs and preferences, offering tailored recommendations. Supervise and mentor the concierge team, ensuring consistent service quality. Conduct training sessions on local knowledge, service standards, and best practices. Maintain an extensive knowledge of New York City's dining, entertainment, and cultural offerings. Build and maintain relationships with local vendors, restaurants, and attractions for exclusive guest access. Address guest inquiries and resolve issues promptly and professionally. Handle special requests and unique situations with creativity and efficiency. Liaise with other departments to ensure seamless guest experiences. Prepare and communicate daily briefings for the concierge team regarding special events and VIP guests. Manage concierge desk operations, including scheduling and staffing Oversee the concierge budget, reporting on expenses and revenue generation. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Qualifications Four years experience as a Concierge Manager or similar role in a Forbes 5-star hotel Strong leadership skills with a focus on team development. Exceptional communication and interpersonal skills. Strong Knowledge of New York City and its attractions, events, and dining options. Proficiency in concierge software and reservation systems. Ability to work flexible hours, including weekends and holidays. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.

Posted 2 weeks ago

Arizona Cardinals logo

Assistant, Media Relations (May/June 2026 - May 2027)

Arizona CardinalsTempe, AZ
Position: Assistant, Media Relations - Full Time/Temporary/Non-Exempt Department: Media Relations Reports to: Senior Director, Media Relations Location: Arizona Cardinals (Tempe, AZ) Format: In-person Duration: This is a one-year position with an opportunity for extension based on strong performance. We anticipate this role will start in June 2026 with potential earlier start date flexibility depending on business needs. NOTE: Applicants must be authorized to work for any employee in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa (including F-1, H1B, OPT, CPT, etc.). Cardinals Organizational Summary: The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and play home games at State Farm Stadium. As the nation's oldest pro football franchise, the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community. If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening here. Job Summary: The Cardinals Assistant, Media Relations will support the organization's overall communications efforts. A full-time, hourly-wage position, the Media Relations Assistant will gain experience in all aspects of the Cardinals Media Relations department. Primary Job Duties: The Assistant, Media Relations, will have the daily responsibilities, without limitation, to include the following: Compile and distribute daily print and broadcast clips to front office personnel Work the duration of Cardinals training camp, all home games, practices, press conferences, and player media availability sessions Must be available on weekends and nights during the season and in the off-season as needed Contribute research and information to the weekly game release Transcribe press conferences and distribute transcripts to media and Cardinals staff members; also post transcripts on OMG website Prepare, edit and contribute to the production of the media guide, gameday program, weekly release, yearbook, season review and other publications as needed Interact with both local and national media members to facilitate requests Assist with maintaining and updating Cardinals OMG website with rosters, player biographies, weekly release, headshots, transactions and any additional information on a daily and weekly basis Responsible for assembling game release packets and shipping them to network talent/staff each week Assist with media credentials for daily access to the Dignity Health Arizona Cardinals Training Center Assist with supervision of media sessions and media practice availability Assist with set-up of press conferences Assist with season and single-game credential production and distribution to media and staff for all home games Media monitoring for football, business development, community relations, marketing, and stadium announcements; monitor social media (players and media) for all Cardinals and NFL-related topics General office work, projects, administrative tasks, and other duties as assigned Gameday Responsibilities: Organize press box materials: seating cards, seating charts, booth signs etc. In charge of press box set up Assist with managing gameday staff Help media and opposing team as needed Assist with credential distribution as needed Help transcribe and oversee post-game quote process; post all quotes to OMG Qualifications/Requirements: Education: Bachelor's degree in communications, journalism or related field or equivalent experience Experience: Previous experience in communications, public relations, or sports information with a professional sports team, college athletics department, or sports environment is strongly preferred, but not required Seeking a self-starter who is highly motivated to be the best and takes pride in their work. General understanding of the NFL media landscape and football industry is helpful. Excellent written and verbal communications skills Proofreading and transcribing experience. Detail oriented, organized, and able to manage multiple projects simultaneously. Proficiency utilizing Adobe InDesign, Acrobat and Microsoft Office programs is preferred. Adaptable and responds quickly and effectively to emerging trends and circumstances; embraces change and welcomes fresh perspectives; learns from past experiences and adjusts accordingly. Ability to set up equipment for press conferences and game day requiring light to medium lifting. Flexibility to work evenings, weekends, and holidays; hours may vary depending on business needs. Must complete all pre-employment screening including a background check. Cardinals Benefits/Perks Summary: The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle. Benefits and Perks include, but are not limited to: Health, Dental, and Vision Insurance options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Accruals (including sick time accruals) Paid Time Off for most Federal holidays Time off for Maternity, Paternity, Military, and Bereavement MDLIVE: 24/7 medical support Flexible Spending Accounts (FSA) & Health Care Saving Account options Discounts on Cardinals gear & paraphernalia Tuition reimbursement & Professional Growth opportunities Daily free lunch Complimentary season tickets Subsidized gym memberships The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-Onsite

Posted 6 days ago

Pfizer logo

Senior Manager, Corporate And Financial Media Relations

PfizerNew York City, NY

$124,400 - $201,400 / year

ROLE RESPONSIBILITIES The Senior Manager will work closely with Pfizer cross-functional colleagues to ensure that external communications plans for corporate and financial market events, reputation initiatives, business development activity, and anticipated issues include a robust and appropriate earned media strategy. He/she will also work with senior executives on executing those strategies. He/she will uncover/identify compelling content for earned media storytelling opportunities and the placement of them in impactful media outlets, including those that may be new and/or emerging in today's dynamic news environment. He/she will continually develop relationships with relevant earned media outlets (publishers, journalists, content and event producers), and he/she will use that knowledge to provide insights on successful engagement strategies. The Senior Manager will focus on educating business, management, and leadership reporters about Pfizer's growth strategy and progress against established business performance metrics. He/she will help to advance a global top tier media strategy to advance Pfizer's corporate narrative as an innovative, science driven company by activating members of the ELT and ELT-1 as spokespeople with media via interviews and speaking events. As part of that media work, he/she will proactively secure media speaking engagements for ELT and ELT-1; ensuring Pfizer executives show up in a strategic and impactful way at relevant events. The Senior Manager will also vet inbound media speaking requests and prioritize the most impactful. He/she will regularly liaise with the office of the Chief Executive Officer and the offices of other ELT members to schedule and manage engagements both virtually and via on-site support. This support incudes the briefing(s) of executives ahead of engagements by coordinating with colleagues across communications to prepare talking points to ensure executives have the latest language around news of the day and our broader corporate narrative. The Senior Manager will provide communications support to the Senior Director and/or develop corporate content to engage investors and business media, including contributing to the development of materials for quarterly earnings, business development transactions, annual reporting, investor conferences and events, and other corporate activities. He/she will maintain operational elements of the Financial Media Engagement Plan, including project management, identification of financial forums and events, tracking and reporting of activities, and program measurement via established metrics. This includes monitoring the media presence of executives from peer companies to ensure Pfizer is well represented in priority conversations via impactful outlets. He/she will contribute engaging and compelling content on Pfizer's narrative to amplify on Pfizer.com and social channels and manage material deliverables accordingly by gaining appropriate input and approvals. The position reports to the Senior Director, Corporate and Financial Media Relations and is based at the Company headquarters in New York City. As a member of the Global Media Relations team, he/she will help further the implementation of an integrated, long-term corporate media strategy that includes and will: Serve as a functional media relations expert to all colleagues and help to build earned media understanding among all Continually develop relationships with relevant earned media event contacts and journalists and use that knowledge to provide insights on successful engagement strategies Serve as an effective company spokesperson, when appropriate Gain an intimate knowledge of Pfizer's business performance, financial reporting and company strategy Develop storylines that showcase the Pfizer growth story Influence the operating environment by gaining coverage for Pfizer/industry perspectives on important and complex issues and/or current affairs Develop communications materials of the highest quality for use with external stakeholders Coordinate with Legal and Regulatory to ensure alignment on key issues that broadly affect Pfizer Work effectively in cross-functional teams to advance communications strategy Effectively use Pfizer and other approved AI tools to simplify/streamline work, enhance productivity, and ensure Pfizer's content performs well in the external media environment BASIC QUALIFICATIONS Seasoned communications professional with at least five to seven years in or around the pharmaceutical industry. Bachelor's degree in communications or related field required. Experience in financial communications, media relations, or public relations required. Communications agency experienced preferred. Experience in developing, executing, and measurement of successful communication strategies and campaigns. Demonstrated track record of leadership in project management, organizational skills, and attention to detail. Excellent written, oral, and communications skills, as well as interpersonal skills. Ability to create effective content for many channels. Ability to work effectively across functions and levels across highly matrixed organization and manage multiple projects against tight deadlines. Self-starter, able to work independently as well as with teams. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Work Location Assignment: Hybrid Last date to apply is February 17, 2026 The annual base salary for this position ranges from $124,400.00 to $201,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Public Affairs & Communication

Posted 2 weeks ago

S logo

Analyst/Associate - Investor Relations, Real Estate

StepStone Group Inc.New York, NY

$100,000 - $130,000 / year

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. StepStone Real Estate ("SRE") is the real estate arm of StepStone and as of June 30, 2025, has $189 billion in total capital responsibility. Clients include financial institutions, public and private pensions, sovereign wealth funds, endowments and foundations, and high net worth investors. Position Overview: We are seeking an Analyst / Associate to join SRE's Business Development team. The individual will be responsible for supporting the firm's real estate business development efforts across primaries, co-investments and secondaries. Responsibilities will include supporting fundraising processes, content creation, and periodic interactions with existing and prospective clients. Essential Job Functions: Develop content for marketing and due diligence materials including presentations, fact cards, private placement memorandums, due diligence questionnaires etc. Prepare responses to requests for information and proposals, track record analyses, third-party databases, competitor benchmarking and investor requests Coordinate logistics and materials for investor meetings and roadshows Collaborate across departments including research, asset and portfolio management, RFP, legal and compliance, tax, and portfolio reporting and analytics Work on ad hoc projects for new business development initiatives as required Qualifications: Bachelor's degree required 2-5 years of relevant work experience from financial services firms (e.g., private equity, capital advisory/placement agents, investment banks) Proficiency across the Microsoft Office suite including Excel, PowerPoint and Word Experience with Salesforce, Intralinks and AI tools desirable Required Knowledge, Skills, and Abilities: Strong written and verbal communication skills, with the ability to represent the firm in a professional manner with internal and external stakeholders Self-starter with the ability to set priorities, manage deadlines, and work well under pressure Ability to work effectively both independently and within a team-oriented environment Strong attention to detail and problem-solving skills Salary: $100,000 - $130,000 The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees. #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Candidates must be at least 18 years old to apply. Developing People at StepStone

Posted 3 weeks ago

M logo

Ranger (Guest Relations)

MHC Equity Lifestyle PropertiesOregon House, CA

$17+ / hour

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger (Guest Relations) in Oregon House, California. What you'll do: The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law. Your job will include: Monitor the property with a keen eye for any property issues or potential problems. Ensure that the property is properly secured. Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary. Monitor all incoming guests through the campground gate and validate if access is acceptable. Perform routine patrols, golf cart and rental inspections. Take camping reservations, check people in and out and sell day passes and items at the store. Prioritize guest safety and happiness. Performs on-call emergency service as required. Performs other duties as assigned. Skills & experience you need: High school diploma or equivalent. Basic reading, writing and math skills and the ability to use computer applications. Ability to thrive in a collaborative team environment. Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically. Exceptional customer service and communications skills and a friendly demeanor. Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit. Valid driver's license, good driving record and current auto insurance. Ability to working weekends and holidays on a regular basis. Onsite RV space available for employees. This position typically pays $16.90 per hour in the state of CA. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $16.90 - $16.90 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Posted 30+ days ago

Metronet logo

Contractor Relations Specialist - Evansville, IN

MetronetEvansville, IN
Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Contractor Relations Specialist As a Contract Relations Specialist, you will work closely with OSP Project Management teams to support daily activities across OSP Construction projects. This includes but isn't limited to maintaining reporting accuracy, validating project schedules and timelines, updating information across multiple systems, and collaborating with partners within OSP Construction and other departments. The ideal candidate must have a strong understanding of project timelines, priorities, and dependencies to ensure key internal and external stakeholders are properly informed and engaged. ESSENTIAL JOB FUNCTIONS: Support OSP Managers by providing accurate and timely project information. Communicate changes, updates, and data needs to management. Utilize Internal Platforms to enter, maintain, and update information across systems. Generate reports and format them according to management preferences. Oversee and assist with City Build weekly calls. Input updates and changes into our systems as requested by OSP Management. Compile and publish the weekly Construction Report. Compile and publish the weekly Splice Documentation Report. Reconcile daily pass reports for accuracy. Complete quarterly and monthly project forecast updates. Perform tracker reconciliations to ensure data accuracy. Maintain all reporting tabs with up-to-date project information, changes, and releases. Exclude terminals as requested by the Design team. Track project releases using the Marketing tab. Update Business Agreements within the MasterList. Assign ports for completed MDUs. Update project status information in the MasterList. JOB QUALIFICATIONS AND REQUIREMENTS: High School diploma or GED required 2 years' experience recruiting underground and aerial construction contractors. Willingness to work as a team and independently. Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: Strong knowledge of Telecom construction Proficiency in Microsoft Office; Word, Excel, PowerPoint Strong communication and collaboration skills to work with cross-functional teams and stakeholders. Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-AF1

Posted 6 days ago

Coyote logo

Carrier Relations Manager

CoyoteDetroit, MI

$50,000 - $55,000 / year

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. Compensation target for this role is $50,000 - $55,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Carrier Relations Manager, you are responsible for executing and upholding commitments made by our RXO carrier partners. You will assist in having conversations with our carrier partners once service or acceptance issues are identified. The Carrier Relations team will be responsible for reviewing and executing strategic bids that align with the customer account strategy and ILA/GM targets. You will review carrier ranks on routing guides based on the capacity, service and rate presented as well as the overall commitment made to RXO by the fleet. What your day-to-day will look like: Partner closely with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction. Collaborate with Customer teams to identify, develop, and support new business opportunities across the network. Oversee the full bid process-including target setting, requirement definition, and stakeholder communication-to ensure competitive and profitable outcomes. Participate in on‑site, face‑to‑face customer meetings to present network capabilities, discuss solutions, and build strategic relationships. Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long‑term strategy. Develop and maintain strong relationships with key carrier leadership, including terminal managers, regional leaders, and VP‑level contacts. Proactively procure capacity for lanes experiencing service challenges, losses, or performance gaps to ensure continuity and customer satisfaction. Analyze performance, cost, and capacity data to determine the appropriate primary, secondary, and backup carriers for each lane within the network. What you'll need to excel: At a minimum, you'll need: 3 years of experience in the transportation or logistics industry; preferably in an asset-based role or working with carriers It'd be great if you also have: Strong analytical skills and proficiency in MS Excel Ability to build strong relationships and be a team player Effective communication skills and organization Confident decision-making skills Ability to prioritize and attack issues with a sense of urgency while maintaining composure Do Well, Be Well Comprehensive medical, dental, vision, and life insurance coverage Retirement 401(k) featuring employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Industry-leading mental health resources Complimentary membership to Peloton Access to LinkedIn Learning for continuous skill enhancement Paid time off and paid parental and disability leave 3 paid community service days annually Important Notice to US Applicants: Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.

Posted 6 days ago

Hub International logo

Vice President, Investor Relations

Hub InternationalChicago, IL

$200,000 - $225,000 / year

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. About the Role We are seeking an experienced investor relations professional to serve as the second-in-command of our IR function as we scale our engagement with the investment community. Reporting to the VP/Head of Investor Relations, you will play a critical role in building our IR infrastructure, refining our equity story, and deepening relationships with analysts and institutional investors during a period of significant growth and evolution for the company. This is a high-impact opportunity for someone who thrives in dynamic, fast-paced environments and wants to help shape how the investment community understands and values our business. Key Responsibilities Strategic Communications & Positioning Partner with the Head of IR, CFO, and external advisors to evolve our equity narrative and competitive positioning. Support roadshow preparation, including drafting management scripts, Q&A preparation, and coordinating logistics across multiple geographies. Help design targeting strategies to expand our investor base and engage with new audiences. Investor Engagement & Relationship Management Manage day-to-day relationships with sell-side analysts and buy-side investors. Coordinate earnings releases, quarterly earnings calls, and investor conferences. Develop responses to investor inquiries and maintain an active non-deal roadshow calendar. Build and maintain our CRM system and investor targeting database to support increasingly sophisticated outreach. Financial Communications Lead the development of investor presentations, earnings scripts, press releases, and FAQ documents. Ensure all external communications are accurate, consistent with our messaging, and compliant with regulatory requirements. Collaborate with finance, legal, and communications teams to maintain message discipline across all stakeholder audiences. Market Intelligence & Analysis Monitor trading activity, analyst reports, and peer company developments. Provide management with insights on investor sentiment, competitive positioning, and market trends. Track ownership changes and maintain detailed profiles of current and prospective shareholders to inform targeting and engagement strategies. Infrastructure & Process Development Help establish IR policies, procedures, and workflows that will scale as our investor base grows. Build cross-functional relationships with finance, legal, corporate communications, and business unit leaders to ensure seamless information flow. Mentor junior IR team members and help expand the function's capabilities. Required Qualifications 5-7 years of experience in investor relations, equity research, investment banking, or buy-side investing; public company IR role experience is a plus Deep understanding of SEC regulations, Reg FD, disclosure requirements, and public company governance Exceptional written and verbal communication skills, with ability to translate complex business and financial information into clear, compelling narratives Strong financial acumen and ability to model business drivers and build projections Proven ability to build relationships with institutional investors and sell-side analysts Experience with IR technology platforms (CRM systems, earnings call platforms, investor targeting tools) Bachelor's degree required; MBA, CFA, or similar credential preferred Strong Microsoft Excel, PowerPoint, Word skills; experience with data sources including Bloomberg, FactSet, CapitalIQ Key Attributes You are highly organized and detail-oriented, capable of managing multiple complex workstreams simultaneously under tight deadlines. You have sound judgment and know when to escalate issues. You're comfortable with ambiguity and can build processes where none exist. You're a strong collaborator who can influence without authority and work effectively across all levels of an organization. You maintain composure under pressure and can anticipate needs before they arise. JOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, Ohio, and Washington states: The expected salary range for this position is $200,000- $225,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Accounting & Finance Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted 1 week ago

Rumpke logo

Senior Employee Relations Specialist

RumpkeCincinnati, OH
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! The Senior Employee Relations Specialist is responsible for all aspects of employee relations investigations. This person handles the detailed, confidential investigative process from start to finish in accordance with all applicable laws, regulations, and company policies and procedures. This position partners with the Human Resources Managers and management teams to effectively manage complex employee relations situations. This position involves access to confidential information and requires discretion, attention to detail, and the ability to multi-task. Responsibilities of Position: Collaborate with HR Managers and management teams as a strategic partner to understand and manage complex employee relations situations Conduct complex, high-risk, and time-sensitive investigations related to employee complaints or claims from start to finish Create and maintain a process for investigations to be completed in a consistent manner Create comprehensive and objective investigative reports, including findings and recommendations Create a process for and leading and maintaining all tracking of investigations and disciplinary actions related to those investigations to identify trends, gap areas, and/or training needs Collaborate With Senior HR Manager on investigations, trends, findings, etc. Provide accurate and timely updates on investigations to Senior HR Manager Work with legal counsel to manage HR-related claims and prepare for potential legal proceedings in partnership with Sr. HRM Provide specialized knowledge and guidance on investigatory procedures, legal requirements, and best practices for handling sensitive matters Coach/Guide RHRMs on how to conduct investigations as backup when needed Train managers and/or employees on HR related topics Perform other duties as required Supervisory Responsibility: This position will not manage employees Skills & Abilities Needed for Position: Must demonstrate a strong business acumen and knowledge of standard concepts, practices, and procedures in HR Maintain a high level of confidentially with all information contained within the scope of employment Must possess professional demeanor and stakeholder management and influencing skills Ability to work with all levels of management and employees in a professional and efficient manner Must display a high level of initiative, effort, and commitment towards completing assignments accurately and efficiently Must be organized and detail-oriented with the ability to multi-task Proficient in Windows and Microsoft applications Must work efficiently and effectively, both independently and as a team Ability to think critically to analyze and identify issues, make decisions, and resolve problems Must possess senior level investigatory skills Experience & Knowledge Needed for Position: Waste industry experience is a plus 5+ years employee relations and investigatory experience is required Possess and maintain current knowledge of laws related to Human Resources Physical Requirements in a Regular Workday: Rarely lifting/carrying/pushing/pulling a max of 10 lbs Rarely working outside in wet/humid conditions Frequently working in areas of dust, odors, mist, gases, and other airborne matter Frequently sitting/standing/walking in an office environment Additional Working Conditions/Aspects: Exposure to residential and commercial waste Ability to travel between offices, as required Ability to work flexible hours; expected to work nights and weekends as needed Ability to work overtime, weekends, and/or holidays Must be available for 24-hour emergency calls Legally eligible to work in the United States Valid driver's license (if applicable) Must successfully complete pre-employment testing Must be able to read and speak the English language This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Posted 30+ days ago

American Health Partners logo

Provider Relations Representative

American Health PartnersAmes, IA
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines Educating providers on the Health Plan(s) functions and roles in caring for its membership Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) Monitor, maintain and support provider relationships to insure network coverage in all areas To work with and be involved in implementation as needed Establish a positive work environment that encourages participation in process improvement and commitment to department/company success Complete corporate assignments as assigned Required Skills: Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships Must be able to accept instructions and work independently in the completions of goals and assignments Must have strong negotiation, organization, presentation and time management skills Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals Must be able to work effectively in a team environment Excellent computer skills, including Microsoft Office Suite Must be self-motivated, dependable, team and goal-oriented Required Work Experience: Experience in the health care field required Prior experience in network development / network services is preferred Prior experience with acute and post-acute facilities is beneficial Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: Bachelor's degree Other Requirements: Must be available to work 8 a.m. until 5 p.m. local time Position requires travel to network provider locations. Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Posted 1 week ago

R logo

Guest Relations Specialist-Pt-Salem

RevereHealthSalem, UT
At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission-one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary: Revere Health in Salem, Utah is actively seeking to hire an energetic and dependable, part-time Receptionist / Guest Relations to join our team! This entry-level position offers a competitive pay range. In addition to great pay, we offer our Guest Relations paid time off, medical, vision, and dental benefits. We also are willing to train, giving you a great opportunity for immediate growth. Essential Job Functions: Arrive each day ready to have a professional working relationship with patients, physicians, and co-workers. Assist in accurately setting up and maintaining patient information, while providing excellent customer service. As a Guest Relations Specialist, you should love meeting new people, making personal connections easily and ensure that every patient feels welcome and valued. You will be one of the first interactions patients will have in the organization. Don't worry if you don't have Receptionist / Guest Relations experience. We will give you the training needed to excel in this position. You will navigate challenging opportunities as they arise and provide excellent customer service to our employees, coworkers and physicians. You are the key to helping employees understand our processes and procedures. You feel good about representing a company with a solid reputation and playing an important part in the success of its physicians and patients. We will train the right person! Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? If so, then we want you to join our team! Qualifications: Our ideal candidate will be eager to learn our systems, processes and provide assistance to our employees. Be able to multitask in a fast-paced environment. Multi line telephone system Ability to work cooperatively and collaboratively with others Ability to demonstrate problem-solving, critical thinking, attention-to-detail and communication skills Hours: Our hours of operation are Monday - Sunday 7:30am to 8:00pm 20-28 hours a weekdays and Hours vary / Rotating Shifts

Posted 1 week ago

Bose logo

Employee Relations Specialist

BoseUS, , MA

$86,500 - $118,900 / year

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description As a member of the Global HR Delivery Team, you will be an integral part of HR's operating model transformation, working closely with HR Business Partners, HR COEs (Centers of Excellence) and other shared service functions such as IT and GBS (Global Business Services); providing consistent, high quality Employee Relations (ER) support to employees and managers across the United States. About the Role We are seeking a detail-oriented, critical thinker with sound judgement to join our team, specializing in US Employee Relations. This role will manage a broad range of workplace matters, ensuring fair treatment, legal compliance, and alignment with company policies. The ideal candidate will have a passion for the employee and manager experience, strong decision-making skills, and a desire to grow within the HR space. Reporting to the Director of HR Delivery & Employee Relations, you will work in close collaboration with cross functional teams, leveraging tools and digital solutions to optimize HR support delivered to multiple business units across the organization. Key Responsibilities Employee Relations Issue Resolution Conduct impartial investigations into workplace concerns, including performance issues, policy violations, interpersonal conflicts, and allegations of misconduct. Provide recommendations for resolution based on findings, policy interpretation, and risk assessment. Ensure timely case progression and closure while maintaining confidentiality and professionalism. Support managers in drafting performance improvement plans, corrective actions, and disciplinary documentation. Ensure consistent application of disciplinary processes across the organization. Respond to HR inquiries, escalated through shared services model. Involuntary Terminations & Reduction-in-Force (RIF) Support Guide managers through the involuntary termination process, ensuring decisions are well‑documented, consistent, and compliant with federal, state, and local laws. Support planning and execution of RIF activities, including documentation creation and review, communication planning, and compliance with applicable regulations. Provide guidance on severance eligibility, offboarding procedures, and communication best practices. Cross‑Functional Collaboration Work closely with HR Business Partners, Legal, GBS, and other cross functional teams to ensure coordinated support. Contribute to process improvements that enhance the efficiency and scalability of the shared services model. Participate in cross functional project teams. Data, Reporting & Insights Document ER case activity thoroughly and accurately within case management system. Maintain accurate ER case records and generate reports on case volume, trends, and outcomes. Analyze data to identify patterns and recommend proactive interventions. Support continuous improvement initiatives. Qualifications 2-5+ years of employee relations or HR generalist experience, preferably in a shared services or multi-site environment Strong knowledge of U.S. employment laws and regulations. Demonstrated experience conducting workplace investigations and supporting involuntary terminations. Familiarity with Workday or other HRIS platforms Ability to manage multiple cases simultaneously with strong attention to detail. High degree of discretion, judgement, and professionalism. Excellent communication, documentation and interpersonal skills. Basic understanding of HR processes and employee lifecycle data. Preferred Experience supporting RIF processes or large‑scale organizational changes. Experience with HR case management systems. Background in process improvement or shared services optimization. #LI-SS1 At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Atlanta, Georgia is: $86,500-$118,900.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves. Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC's "Know Your Rights: Workplace discrimination is illegal" Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf . Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email. Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

Posted 1 week ago

Peabody Energy logo

Sr Mgr Investor Relations

Peabody EnergySaint Louis, MO

$150,000 - $184,000 / year

About the role: We are seeking a highly skilled and strategic Senior Manager of Investor Relations to join our team. This role is pivotal in shaping Peabody's narrative for the investment community, managing relationships with analysts and investors, and ensuring transparent, accurate, and timely communication of financial performance and corporate strategy. The Senior Manager will support the Vice President of Investor Relations in leading investor communications, financial analysis, market intelligence, event management, compliance, and relationship building. This role also supports executive management and the Board of Directors by providing insights into how Peabody is perceived externally. Key responsibilities include developing core messages, proof points, and supporting materials to drive rapid response activities and manage issues effectively. The position reports to the Vice President of Investor Relations and Communications and is based in our St. Louis office. Duties will include: Investor Communication: Develop and deliver clear, consistent messaging through earnings calls, investor presentations, press releases, and other channels. Create core IR and company presentations for internal and external audiences. Financial Analysis: Collaborate with Finance and Strategy teams to interpret financial results, forecasts, and KPIs for external audiences. Market Intelligence: Monitor industry trends, peer performance, and investor sentiment to inform leadership and refine IR strategy. Event Management: Assist in planning and execution of investor events, including earnings calls, analyst days, non-deal roadshows, conferences, and operations visits to enhance investor understanding of Peabody. Compliance & Governance: Ensure all disclosures comply with SEC regulations and company policies in collaboration with Legal. Engage with institutional owners and compliance officers on governance topics such as investment principles, climate policies, and compensation practices. Relationship Building & Stakeholder Engagement: Maintain strong relationships with institutional investors, analysts, rating agencies, and global stakeholders. Proactively communicate company strengths, priorities, and differentiators to equity holders, bondholders, and sell-side analysts. Strategic Influence: Identify and relay key stakeholder concerns and outlook to influence company strategy. Provide insights to executive management and the Board on market perception. Media & External Communications: Assist with global and corporate financial media outreach, including major regional and trade publications. Vendor Management: Oversee IR service providers to ensure best practices while minimizing associated fees and expenses. Proxy Management: Preparation and review of annual proxy, ensuring accuracy and alignment with governance standards. Executive Management Collaboration: Serve as a key liaison between executive leadership (CEO, CFO) and the investment community; provide insights to support strategic messaging. Sustainability Reporting: Integrate ESG disclosures into investor materials and maintain transparency on sustainability initiatives. Crisis & Issues Management: Develop communication strategies for market-sensitive events, including M&A, activist situations, and regulatory changes. Annual Meeting Preparation: Oversee logistics and messaging for shareholder meetings, including Q&A preparation for executives. The Lifestyle: This position is a full-time role, working from our corporate headquarters in St Louis, MO. Peabody offers flexible work policies, including hybrid office / home working arrangements. About you: Qualifications: Bachelor's degree in Business Administration, Accounting, Finance or related field; MBA degree preferred. 5-7 years' experience in Investor Relations within a public company. Ability to travel and work non-traditional hours at times. Technical Skills: Strong understanding of financial statements, valuation methods, and capital markets. Proficiency in financial modeling and analysis. Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word. Familiarity with SEC regulations, disclosure requirements, and corporate governance practices. Communication Skills: Exceptional written and verbal communication skills with the ability to craft clear, compelling messages for diverse audiences. Physical requirements: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers About Peabody: Peabody is a leading coal producer, providing essential products for the production of affordable, reliable energy & steel. We employ approximately 5,500 people across our operations in the United States & Australia, serving customers in 26 countries. Our commitment to sustainability underpins everything we do and shapes our strategy for the future. People are at the core of Peabody's ability to deliver business results & serve our communities & we offer an inclusive work environment that engages, recognizes, and develops it employees. We strive to create a safe and healthy work culture where all employees are treated with fairness and respect are supported and engaged. Target salary range for this role is $150k to $184k Take the first step toward a rewarding career working with us at: visit Peabody - US Jobs (peabodyenergy.com) EEO Disclaimer: Peabody Energy is an Equal Opportunity Employer. Apply to Peabody today #buildingbrighterfutures

Posted 30+ days ago

Gilead Sciences, Inc. logo

Director, Employee Relations Partner - Foster City

Gilead Sciences, Inc.Foster City, CA

$210,375 - $272,250 / year

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As a Director, Employee Relations, at Gilead you will... About the Role ER is a global center of excellence in the HR Strategy & Operations organization. Our vision is to ensure all employees are treated fairly and with respect and we do this by helping the organization navigate complex people issues in a way that is fair, consistent, and compliant. Reporting to the Head of Employee Relations (ER) Americas, Americas ER Partners are responsible for providing core ER support to assigned business functions. They review and approve the basis of all company-initiated separations and support the processes that often lead to them, e.g. by conducting internal investigations and managing the disciplinary process, providing late-stage performance improvement support, supporting reorganizations and redundancies, and reviewing and approving severance eligibility. They also partner with HR and business leaders to use data to share insights and trends, deliver relevant training as needed, support strategic initiatives and special projects, and update, maintain, and interpret ER policies and related knowledge articles. ER Partners are complimented by specialized HR Compliance and Investigations sub-teams, which are situated within the broader Employee Relations organization. The team and role are based in Foster City, California, where the company is headquartered. Essential Duties & Job Functions Knowledge & Judgment Provides subject matter expertise on a broad range of ER issues, including performance management, investigations, high risk disciplinary actions and terminations, re-organizations, complex leaves of absence and disability accommodations issues, and HR policies and practices, among others. Contributes to continued development, scaling, and stabilization of ER's core service catalog, including but not limited to, prioritizing efforts to improve internal processes, develop knowledge articles and training, leverage data and metrics to make better informed decisions, and enhance the employee experience. Consistently exercises sound judgment and earns the trust and confidence of key internal clients and stakeholders when advising HR and business leaders on ER matters. Simplifies complexity by considering multiple factors and providing clear recommendations that are attuned to, and understood by, a particular audience. Confident and comfortable navigating ambiguity and confronting adaptive challenges through an open-minded, creative, and inquiry-based approach. Develop solutions to problems of unusual complexity which require a high degree of ingenuity, creativity, and innovativeness. Challenges are frequently unique and solutions may serve as precedent for future decisions which affect the entire organization. Provides guidance to HR Business Partners, Business Managers and Senior Management on managing Gilead's employment risk. Responds to and investigates complaints involving complex employment matters under guidance and supervision from senior ER leadership and Legal. Assists in the preparation of investigation summaries which includes factual findings and conclusions. Advises on business change including acquisitions/people integration, restructurings and reorganizations. Teamwork Works continuously under consultative direction toward long-range goals and objectives that have a significant impact on the organization. Assignments are often self-initiated with no direct supervision. Understands the roles and responsibilities of, and collaborate well with, teams across functions, departments, and geographies. Triages and redirects issues to the appropriate team. Conducts regular meetings with key stakeholders in HR and the business. Drives alignment by seeking input from cross-functional clients and exercising persuasion and influence where appropriate. Builds and maintains strong relationships with other members of the HR team, the Legal team, and other internal clients. Basic Qualifications: Bachelor's degree required. Advanced degree desired and can be substituted for 2 years of experience. PHR/SPHR or AWI certification a plus. Minimum of 12 years of relevant work experience with 2 years directly managing complex employee relations issues, preferably in a global biopharma company within a centralized ER model. Preferred Qualifications: Previous HR Business Partner, ER Partner, employment law experience a plus. Excellent verbal and written communication and presentation skills, including strong PowerPoint skills. Proficient with ER case management systems, and experience interpreting, and summarizing relevant data for relevant audiences (e.g. HR leaders, business leaders, employees at large). Experience using ServiceNow or equivalent case management system a plus. Comfortable solving novel or adaptive challenges. Broad knowledge of HR principles, practices, and procedures in the US and California. Experience supporting Canada and/ or LATAM countries a plus. Requires solid working knowledge and understanding of Human Resources legislation / employment law, principles, policies, and procedures. Ability to exercise good judgment and provide strategic advice. Ability to effectively interact with employees at all levels of the Company and manage internal stakeholders. Excellent teamwork and interpersonal communication skills are required. Must possess solid interpersonal and influencing skills. Work is performed without appreciable direction. Exercises some latitude in determining objectives and approaches to assignment. Ability to bring insight into the team / business in a multi-cultural and multi-location environment. Ability to manage a high volume of work. Able to make quick, sound decisions based on knowledge and judgment. Resilient and adept at managing priorities and creating clarity for others. People Leader Accountabilities: Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. The salary range for this position is: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Posted 2 weeks ago

A logo

Recruitment And Community Relations Specialist

Aveda Fredric's InstituteWest Chester, OH
Do you want to make a difference in one of the fastest growing industries - the beauty industry? At Aveda Institutes we have a passion for people, beauty, wellness, fashion, art, and the environment! DO WHAT YOU LOVE, LOVE WHAT YOU DO! Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda Institutes owns and operates 6 Aveda Institutes across the country. We are a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. The Position: We're looking for a Recruitment and Community Relations Specialist! Responsibilities: Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors Manage and execute recruitment strategies through the utilization of marketing and data-driven processes to achieve an increase in high school student awareness of the Institute. Develop and maintain communication and sustainable relationships with high school counselors, community college coordinators, and high school students. Deliver Institute informational career presentations to high school students and attend college fairs to generate leads and potential enrollments for the Institute. Provide one-on-one counseling to prospective students, assisting them in understanding the Institute's admissions process, requirements, and available programs. Collaborate with the Admissions and Financial Aid Team to ensure annual enrollment goals are achieved. Actively participate in daily, weekly, and monthly team meetings and huddles. Stay current on institute policies and processes, industry growth and change, and program opportunities. Organize, coordinate, and attend on-campus recruitment events. Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students. Organize community outreach programs and coordinate special events that promote products, services, and the institute's mission. Develop relationships with salons and spas in the market to increase awareness of the Institute. Attend regularly scheduled meetings with the Recruitment Team, Institute Directors, and Institute Team events. Meet and exceed performance goals established by the Director of Business Operations. Communicate effectively and consistently with the Department Lead and Director of Business Operations. Performs duties as assigned and/or required to meet business needs. Abides by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct Requirements: Bachelor's degree preferred. Prior work experience in recruitment, high school counseling, admissions, or community relations preferred. Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time. Excellent interpersonal, communication, and presentation skills. Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct. Physical Demands and Work Environment Walk, stand up, and/or sit for up to twelve (12) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school environment Perks and Benefits: Medical/Dental/Vision/Life 401(k)/match PTO (paid time off) EAP (employee assistance program) Short-term disability Employee discount on products and services Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!

Posted 30+ days ago

Wolters Kluwer logo

Sr. Employee Relations Partner

Wolters KluwerPhiladelphia, PA

$71,300 - $124,500 / year

LOCATION: Hybrid - 8 days a month in the office. Preferred offices are Kennesaw GA, Chicago IL, or Riverwoods. See the posting for other office locations. OVERVIEW As a member of the Americas Employee Relations & HR Compliance COE, you play a critical role in upholding and reinforcing Wolters Kluwer's Values, Code of Business Ethics, and policies. This role serves as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management. To support the centralized team model, you will also manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials, and undertaking other projects to support the ongoing maturity of the ER function. RESPONSIBILITIES Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters. Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints. In collaboration with the Global Compliance & Legal Department and corresponding HR partners, prepare written investigation summaries, recommended actions, and draft responses. Manage the interactive process for workplace accommodation requests, reviews, and resolutions. Collaborate with internal partners and stakeholders, including HR operations, and Legal to support escalated leave of absence, accommodation and immigration cases. Analyze employee relations data to identify trends and recommend appropriate actions. Maintain a current understanding of policy and process changes within WK and external regulatory changes that need to be incorporated into our management approach. Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment. Consult with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division and are aligned to WK requirements. Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities. Develop and maintain employee relations strategy and practices. Collaborate with partners to ensure solutions are aligned with organizational values and business objectives. QUALIFICATIONS Education: Bachelor's degree in HR or related field Experience: 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required Experience conducting complex ER investigations at all levels, including executive level Excellent verbal and written communication skills - ability to write factually and persuasively is a must Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices. Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions. Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes. Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions. Experienced decision maker who uses good reasoning and sound judgment Strong knowledge of ER, labor relations, training, and conflict resolution Experience with Workday and HR Acuity case management system, a plus TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 2 weeks ago

Johnson & Johnson logo

Senior Project Manager - Professional Relations Liaison , Orthopedics

Johnson & JohnsonPalm Beach Gardens, FL
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Project/Program Management Group Job Sub Function: Project/Program Management Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Warsaw, Indiana, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech DePuy Synthes is recruiting for a Senior Project Manager - Professional Relations Liaison located in Warsaw, IN, Palm Beach Gardens, FL. This position will require 20-40% travel. On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes. The DePuy Synthes Senior Project Manager, Professional Relations Liaison will be responsible for providing strategic insights gained from key customers, identifying thought leaders in the therapeutic space, leading thought leader engagements, while coordinating all company contact with thought leaders including development, marketing, professional education, Health Economic & Market Access, Clinical, and other functions. Responsibilities: Coordinates commercial advisory board meetings, calendar of engagements and content for the DePuy Synthes organization as well as other engagement opportunities. Lead the development and execution of thought leader engagement strategy; this includes developing and coordinating an integrated plan that includes contacts and activities across multiple functions and industry conferences Collaborates closely with several functional areas within the organization including marketing, clinical affairs, medical affairs, regulatory, R&D and other corporate functions in support of DePuy Synthes. strategic plans and business objectives. Partners with GSM, US Marketing, Professional and Commercial Education and New Technology Managers to facilitate the external evaluation and launch of new technologies, product development, clinical and education strategy and marketing messaging. Identifies, cultivates, and maintains professional relationships with physicians, and medical associations and defines appropriate engagement activities Develops and executes commercial engagement plan and maintains relevant customer relationship management (CRM) tool. Works cross functionally to drive and develop aligned external engagement strategies across multiple stakeholder groups Provides leadership and insights to DePuy Synthes leadership team for relevant activities and thought leader engagements. This role may require 20-40% travel. Partners with GSM, US Marketing, Professional and Commercial Education and New Technology Managers to facilitate the external evaluation and launch of new technologies, product development, clinical and education strategy and marketing messaging. Qualifications: A minimum of a Bachelor's degree is required A minimum of 6 years of relevant business experience is required Experience and success in working with and interacting with HCPs and KOLs is required Ability to influence without authority and work with cross-functional teams in the development and delivery of brand strategic imperatives is required Demonstrated success of collaboration with critical internal and external stakeholders and substantial customer interface is required Track record of driving necessary strategic change to meet changing business needs is required Understands business processes, high negotiation skills and has passion to achieve sustained, superior results are required Strong background of regional execution, developing marketing capabilities including market insights, understanding KOL development and regulatory environment is highly preferred Experience successfully managing in a matrix environment is required Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Agile Decision Making, Agility Jumps, Analytics Insights, Business Alignment, Continuous Improvement, Cross-Functional Collaboration, Leadership, Organizational Project Management, Organizing, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW), Technical Credibility

Posted 1 week ago

Wolters Kluwer logo

Sr. Employee Relations Partner

Wolters KluwerKennesaw, GA

$71,300 - $124,500 / year

LOCATION: Hybrid - 8 days a month in the office. Preferred offices are Kennesaw GA, Chicago IL, or Riverwoods. See the posting for other office locations. OVERVIEW As a member of the Americas Employee Relations & HR Compliance COE, you play a critical role in upholding and reinforcing Wolters Kluwer's Values, Code of Business Ethics, and policies. This role serves as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management. To support the centralized team model, you will also manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials, and undertaking other projects to support the ongoing maturity of the ER function. RESPONSIBILITIES Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters. Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints. In collaboration with the Global Compliance & Legal Department and corresponding HR partners, prepare written investigation summaries, recommended actions, and draft responses. Manage the interactive process for workplace accommodation requests, reviews, and resolutions. Collaborate with internal partners and stakeholders, including HR operations, and Legal to support escalated leave of absence, accommodation and immigration cases. Analyze employee relations data to identify trends and recommend appropriate actions. Maintain a current understanding of policy and process changes within WK and external regulatory changes that need to be incorporated into our management approach. Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment. Consult with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division and are aligned to WK requirements. Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities. Develop and maintain employee relations strategy and practices. Collaborate with partners to ensure solutions are aligned with organizational values and business objectives. QUALIFICATIONS Education: Bachelor's degree in HR or related field Experience: 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required Experience conducting complex ER investigations at all levels, including executive level Excellent verbal and written communication skills - ability to write factually and persuasively is a must Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices. Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions. Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes. Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions. Experienced decision maker who uses good reasoning and sound judgment Strong knowledge of ER, labor relations, training, and conflict resolution Experience with Workday and HR Acuity case management system, a plus TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 2 weeks ago

Chanel logo

Senior Manager, Employee Relations

ChanelNew York, NY

$87,500 - $150,000 / year

Senior Manager, Employee Relations At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel About the Role: Chanel is looking for a Senior Manager of Employee Relations. The role will report to the Senior Group Director of Employee Relations and plays a critical role in supporting an organizational culture that promotes a human centered environment, allowing our employees to be at their best. This role will support employees and teams in exhibiting productive work behaviors and communications, facilitating effective dialogue between employees and management, resolving workplace conflict, conducting investigations into employment concerns and partnering with legal and benefits team to process ADA workplace accommodations. What impact you can create at CHANEL: Respond to and investigate employee issues and complaints; strategize with P&O Business Partners on appropriate corrective action and partner with the respective manager on implementation. Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations. Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates. Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations. Provide on-call employee relations assistance to P&O leadership and managers; support conversations regrading performance, terminations, accommodations and other difficult issues. Provide policy interpretation as well as update/create policies as needed. Support legal team in responding to lawyers letters, agency claims, subpoenas, etc.. Identify needs for training on P&O policies and procedures and work with learning and development to develop and implement. You are energized by: Building relationships across the House, understanding the environment and needs of employees Collaborating with other members of the P&O and Legal community, particularly HRGs and COEs. Training and development of employees and leaders on employee relations processes and practices What you will bring to the team: Bachelor's Degree Advanced Degree (Masters in HR or J.D.) preferred but not required Strong conflict resolution, mediation, research and investigative skills Ability to remain tactful, calm, balanced and persuasive in controversial and/or confrontational situations Understanding of employee lifecycle Excellent oral and written communication Proficiency in MS Office (Word, PowerPoint, Excel) Experience working with a HRIS, preferably Workday Position Logistics: Minimum 7 years working in employee relations or related field, experience with retail environments preferred Partially Remote: Role requires a minimum of three days in-person office presence at the New York City Office Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Compensation: The anticipated base salary range for this position is $87,500-$150K . Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. Chanel Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation Chanel: Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation Chanel website here Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Posted 30+ days ago

Y logo

Client Relations Specialist

YWCA ChicagoAddison, IL

$40,000 - $44,000 / year

Apply Description POSITION TITLE: Client Relations Specialist- Addison STATUS: Non-Exempt, FT GRADE: 1DEPT/PROGRAM NAME: Youth & Family Potential REPORTS TO: Administrative Manager SUPERVISES: N/A SUMMARY: The Client Relations Specialist- CCR&R educates visitors about YWCA programs and available services and addresses member concerns about Child Care Assistance. The Client Relations Specialist assists in management of the office environment and provides the required administrative support. The Client Relations Specialist is active in promotion of synergy across YWCA programs and in Racial Justice work. COLLABORATES WITH: The administrative Manager and administrative Team. Early Childhood Financial Empowerment Services Managers, Team Coordinators, YWCA staff members, Parents and Child Care Providers throughout the Chicagoland Area. ESSENTIAL RESPONSIBILITIES: Member Contact: Educate visitors about the YWCA's available services. Assist members with completion of required forms and assessments. Conduct member screening to evaluate the need for immediate support and to facilitate referral and linkage to appropriate community services. Use appropriate judgment in upward communication regarding client or member concerns. Administrative duties: Perform a variety of office support duties including processing and distribution of mail, copying, faxing and filing. Provide administrative support for the department. Office Management: Assist with managing and updating the lobby and other areas of the office. Ensuring areas are cleaned and organized with all materials needed. NON-ESSENTIAL RESPONSIBILITIES: Participate in administrative and program meetings, as appropriate. Promoting and educating individuals about all programs and assisting clients in navigating the Child Care Assistance Program, Tummy, and other programs offered within the YWCA. OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned but not limited to; special projects, tasks force or other assignments. QUALIFICATIONS: At minimum, six months of customer service and administrative support experience, within a service-oriented environment, are required. The position requires a proactive self-starter and skills that include: a demonstrated ability to work independently; to handle multiple assignments and tasks; and to apply and comply with various policies and procedures. Good telephone etiquette and ability to communicate in a courteous and professional manner are necessary for the role. Intermediate level of skills with MS Office and Outlook are required; skills with database management, proficiency with spreadsheets and internet search applications are necessary. Experience in the organization and implementation of office projects and filing systems, databases and calendars is required. A general knowledge of community resources is desirable. Discretion is required for handling of documents and for member concerns. Demonstrated respect and appreciation for working in a multi-ethnic and multi-cultural work environment must be evident. The Client Relations Specialist must be able to work effectively with members who may show stress and impatience. Professional Training Required: A minimum of fifteen (15) hours of professional training related to Early Childhood and/or to the responsibilities of the position is required annually. Note: A bilingual Client Relations Specialist who works with a foreign language speaking community must demonstrate cultural competency with that community and fluency in both English and the community's language (oral and written).--- EDUCATION REQUIRED: A High School diploma, or GED, is required. An associate's degree or a progress toward completion of a degree is preferred. CERTIFICATION(s) REQUIRED:NA OTHER REQUIREMENTS: N/A WORK ENVIRONMENT: The work environment includes offices; members and visitors may visit with children. The noise level is usually moderate. Movement requirements include walking, stooping or kneeling. There may be a need to reach, lift or move objects, such as packages, supplies and computers. Normal (or corrected) vision range; ability to see color and to distinguish letters, numbers and symbols are necessary to the work, which may require close viewing. Occasionally may need to lift and/or move up to 30 pounds. Communication needs include seeing, hearing and speaking. While in the office, there will be periods of sitting, holding a telephone and using computers. Reasonable accommodations will be made for an incumbent to meet the essential responsibilities of the position. --- WORK SCHEDULE: Monday- Friday, 7:45 am-4:15pm. Schedule can vary depending on the needs of the agency Salary Description 40,000-44,000

Posted 30+ days ago

Hilton Worldwide logo

Director Of Guest Relations / Chef Concierge - Waldorf Astoria New York

Hilton WorldwideNew York City, NY

$85,000 - $110,000 / year

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Director
Compensation
$85,000-$110,000/year
Benefits
Health Insurance
Paid Vacation
Parental and Family Leave

Job Description

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

After undergoing a transformative restoration, The Waldorf Astoria New York has reignited its magnetic allure. The Waldorf Astoria New York is seeking a Director of Guest Relations/Chef Concierge to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

Want to learn more? Hotel Website, Instagram, Facebook, YouTube

Waldorf Astoria New York (hilton.com)

Classification: Full-Time

Shift: Various - must be available weekdays, weekends, and holidays.

Pay Rate: The annual salary range for this role is $85,000 - $110,000 and is based on applicable and specialized experience and location.

The Director of Guest Relations / Chef Concierge at The Waldorf Astoria New York is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality.

What will I be doing?

The Director of Guest Relations / Chef Concierge greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff.

  • Provide personalized service to guests, assisting with reservations, transportation, and local attractions.
  • Anticipate guest needs and preferences, offering tailored recommendations.
  • Supervise and mentor the concierge team, ensuring consistent service quality.
  • Conduct training sessions on local knowledge, service standards, and best practices.
  • Maintain an extensive knowledge of New York City's dining, entertainment, and cultural offerings.
  • Build and maintain relationships with local vendors, restaurants, and attractions for exclusive guest access.
  • Address guest inquiries and resolve issues promptly and professionally.
  • Handle special requests and unique situations with creativity and efficiency.
  • Liaise with other departments to ensure seamless guest experiences.
  • Prepare and communicate daily briefings for the concierge team regarding special events and VIP guests.
  • Manage concierge desk operations, including scheduling and staffing
  • Oversee the concierge budget, reporting on expenses and revenue generation.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality- We're passionate about delivering exceptional guest experiences.
  • Integrity- We do the right thing, all the time.
  • Leadership- We're leaders in our industry and in our communities.
  • Teamwork- We're team players in everything we do.
  • Ownership- We're the owners of our actions and decisions.
  • Now- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Qualifications

  • Four years experience as a Concierge Manager or similar role in a Forbes 5-star hotel
  • Strong leadership skills with a focus on team development.
  • Exceptional communication and interpersonal skills.
  • Strong Knowledge of New York City and its attractions, events, and dining options.
  • Proficiency in concierge software and reservation systems.
  • Ability to work flexible hours, including weekends and holidays.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment.

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