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American Senior Communities logo
American Senior CommunitiesFishers, IN
Guest Relations Specialist Opportunity at Allisonville Meadows Assisted Living Some evenings 4pm-7pm and some weekends 7:45am-1:30pm or 1:30pm-7pm averaging 4-18 hours weekly! The Receptionist serves as the first point of contact for visitors, residents, and staff. The receptionist is responsible for creating a welcoming environment while handling a variety of administrative and front desk duties. Skills Needed Customer Service and Communication: Friendly and professional demeanor providing patience, empathy, active listening skills and the ability to provide clear communication. Administrative and Office Skills: The ability to manage a multi-line phone system. Mail handling, data entry, filing and recording keeping. Supportive Presence: Creating a comforting and engaging atmosphere for our residents. Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: High school diploma or general education degree (GED) required. Strong passion for geriatric advocacy and commitment to senior care excellence. One to three months of related experience. Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.

Posted 3 days ago

Gartner logo
GartnerFort Myers, FL

$62,000 - $87,000 / year

About Gartner Digital Markets: Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. Gartner Digital Markets is the world's largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations-Capterra, GetApp, Software Advice, and UpCity-and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds-the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career. Job Brief: The Client Relations Partner role is a service delivery position focused on client service and retention, rather than business development. In this role you will achieve world-class levels of client support, value-orientated usage, retention, and client loyalty, ensuring clients use and receive value from our intent data product, Buyer Discovery. The role provides a great opportunity to work with an international and dynamic team, delivering valuable insight to senior level clients in large organizations while developing your career in a fast-growing department. The Client Relations Partner supports our largest and most strategic enterprises across Gartner Digital Markets. What You Will Do: Facilitate onboarding calls for new Buyer Discovery clients, familiarizing them with the product. Proactively build relationships with existing clients over the phone to ensure that they are engaged and getting the highest return on their investment with Buyer Discovery. Support our largest and most strategic enterprises across Gartner Digital Markets. Become a strategic partner to clients by keeping up to date with their key challenges and opportunities. Drive continuous client usage of the Buyer Discovery product by ensuring the connection of key business decisions and initiatives to Digital Markets expertise. Be the main point of contact for any support that clients require with their Buyer Discovery subscription. Partner with your colleagues in Account Management to manage and retain client relationships and build client loyalty. Understand and capture how the client measures value and ensure this is over delivered throughout the contract lifecycle. Continually stay abreast of new Buyer Discovery product enhancements and Data Insights product offerings. What You Will Need: Bachelor's degree preferred but not required. 2-3 years of relevant sales or customer support experience. Proficient computer skills required. Experience with an array of marketing technologies and CRM software systems (Salesforce, Hubspot, Marketo, ABM/Ad platforms, etc.) preferred. Strong understanding of how to measure and report on marketing and sales effectiveness by moving leads to opportunities through to close. Exceptional communication skills, verbal and written. Excellent interpersonal skills, with the ability to persuade and influence others. Strong collaboration skills to partner with sales to understand the client's goals and tailor service accordingly. Strong organizational and time management skills, with the ability to multitask. Comfortable speaking the language of sales and marketing executives. Interest in marketing, business and technology. Enthusiasm for helping and educating others. #digitalmarkets #LI-BG2 #LI-HYBRID Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:104567 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Posted 3 weeks ago

R logo
Rise Services, Inc.Richardson, TX
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Customer Relations Specialist will assist in standardizing the quality of outgoing communications and maintaining incoming/ outgoing calls as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. This position will also conduct a variety of other company-wide administrative support tasks. It is a requirement to have a strong customer service background. Under supervision, performs office functions or secretarial work of moderate to difficult tasks. The Customer Relations Specialist is uniquely important as it will often be the first point of contact our customer has with Acumen. Customer Care- Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company. Analytical & Responsive- Analyzes, tracks, thoroughly researches and resolves all customer inquiries. Data Entry- Processes incoming and outbound paperwork and electronic communication through manual data entry into several databases with high accuracy. Administrative- Receives, researches, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature. Communication- Ensures all incoming paperwork and communication is processed by following Acumen, Medicaid, state and program guidelines. Strategic & Time Management- Uses strategic thinking and maintains a calendar of deadlines in order to prioritize independently according to urgency and agreed upon timelines, or as otherwise instructed by the Manager or Supervisor. Conflict Resolution- Ability to handle conflict, difficult customers and present the skills necessary to de-escalate a given situation. Adaptive- Demonstrates the ability to work within a fast changing and fast paced work environment. Innovative- Identify and share opportunities for process improvements and improved working conditions. Flexibility- Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met (as approved by Manager or Supervisor). ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. Qualifications MINIMUM QUALIFICATIONS High School Diploma or equivalent, and some college courses or degree preferred At least 2 years of experience in Customer Service Proficient with 10-key by touch & type a minimum of 45 wpm with high degree of accuracy Ability to work well with numbers Valid Drivers License and able to lift and transport mail to post office daily Advanced computer skills (includes but not limited to: compose an email, attach documents to an email, manipulate various type of documents such as Word, Excel, Power Point, Adobe Acrobat, etc.) The ability to effectively and respectfully respond to internal and external customers Excellent organizational skills and attention to detail Able to work independently as well as part of a team Able to multi-task and meet all assigned deadlines in a rapidly changing environment Able to recognize a problem and escalate to the appropriate team member for resolution Willing to work overtime, including weekends to meet high volume demands. Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below: (a) Dedicated fax 866-268-8885 (b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY (c) US mail- 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources (d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

Posted 30+ days ago

Marcus and Millichap logo
Marcus and MillichapDenver, CO

$100,000 - $150,000 / year

Mission Capital Advisors ("Mission Capital"), a subsidiary of Marcus & Millichap Capital Corporation ("MMCC"), is a leading Third-party Due Diligence provider and Loan Sale Advisor. Mission Capital is seeking Director and Vice President level candidates to join our client relationship team. The candidate will work with the senior members of the Due Diligence and Loan Sale Advisory teams. The candidate will have broad knowledge of the bank and non-bank lending market and familiarity with all single-family mortgage debt originators and capital market participants. Product knowledge should include new originations, performing, re-performing, sub-performing and distressed asset classes. The candidate should possess relationships with debt capital markets participants, including mortgage loan originators, community, regional, money center and international banks, investment banks, specialty finance companies, and funds. This role offers a lucrative commission structure with unlimited earning potential, supported by a base salary of $100k - $150k annually. KEY RESPONSIBILITIES: Build and maintain strong collaborative relationships with clients and key decision-makers at loan originators requiring third-party review diligence for securitization or buy/sell projects. Identify and engage with active participants in the capital markets loan purchase and sale environment. Proactively research and connect with loan originators, banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers, and other market players to source due diligence projects and loan trading support opportunities. Drive both new business development efforts as well as maintaining client relationships with existing clients. Represent the organization at industry conferences and events, scheduling and attending meetings with both existing and prospective clients. Develop and share innovative ideas and strategic insights to enhance client engagement and promote leadership in the field. Maintain comprehensive tracking and reporting of business development initiatives to ensure transparency and alignment with organizational goals. Expand market and sales opportunities by collaborating with the Mission Capital Advisors Loan Sale Advisory Team to align loan sales and due diligence opportunities and provide support in executing loan sale transactions. KEY ATTRIBUTES: Possess extensive relationships with, and in-depth knowledge of, a wide range of loan origination companies. Investment banking and/or origination secondary marketing trading experience. Mortgage, real estate or structured products experience at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund) or Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution or Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus). Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus. Strong business writing skills. Attention to detail. Ability to work as part of a team. Strong drive and desire to take on responsibility. Likes and prioritizes work with a genuine interest in debt capital markets / real estate. Benefits & Perks Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance. Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Additional benefits may be available based on position and eligibility. We are committed to supporting our employees' well-being and professional growth. #LI-CT1 Mission Capital Advisors (MCA) is a leading national loan sale advisory, due diligence and capital markets firm providing an integrated platform of secondary market loan portfolio brokerage, valuation, transaction management and data/document curative services for the commercial and residential loan markets. Mission Capital Advisors was acquired in 2020 by Marcus & Millichap (NYSE:MMI), a commercial real estate and finance services firm with 2,000 investment sales and capital markets professionals located in more than 80 offices across the U.S. and Canada. With a market cap of nearly $1.8B and $40B to $50B of closed transactions annually, Marcus & Millichap adds deep capital markets expertise, investment sales, market intelligence, and extensive research to MCA's resources. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Essex Property Trust logo
Essex Property TrustSeattle, WA
City Seattle State Washington Job Location PNW 194 Expo Position Type Regular The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible. WHAT YOU WILL DO: Serve as the primary in person contact for residents. Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system. Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in. Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in. Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards. Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations. Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility. Assist in organizing and participating in occasional resident events across the property portfolio. Handle confidential resident and property information with discretion and professionalism. Occasional notice posting across the property portfolio. Perform other duties and special projects assigned to support community operations and resident satisfaction. Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards. Other in person duties and special projects, as assigned. Regular, consistent and timely in person attendance. WHAT YOU WILL NEED: High school diploma or equivalent required. College degree preferred. One year of experience in a customer service environment preferred. Commitment to providing exceptional customer service and a desire to help people. Strong organizational and time management skills to handle multiple responsibilities effectively. Ability to work independently and collaboratively in a centralized, high-volume hub environment. Must work on-site in the office five days per week. Proficiency with Microsoft Office Suite and familiarity with property management or CRM software. Ability to read, write, speak, and understand English. Capability to utilize a personal smart device for apps related to property operations and communication. WHAT THE JOB REQUIRES: Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex. Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Regular, consistent, and timely attendance required. This role requires a five-day workweek that will likely include weekend coverage. Work is primarily performed at an Essex office location, involving extended periods of sitting at a desk or workstation, with the occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time. Involves the use of standard office equipment such as computers, phones, and printers. Availability to work a flexible schedule, including weekends. Travel required for occasional meetings, training, community visits. WHAT YOU WILL BRING TO THE TABLE: Ability to collaborate with coworkers in person and virtually to achieve customer goals. Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Highly organized and demonstrated project management skills. Ability to exercise initiative. Ability to meet all job requirements and assignments. #LI-Onsite All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%. Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career. The pay range for this position is $23.08 - $32.69 per hour. New hires generally start between $23.08 - $28.37 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs. This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.

Posted 4 days ago

Thales Group logo
Thales GroupMelbourne, FL

$187,332 - $326,030 / year

Location: Irvine, United States of America Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference. Director, Strategic Supplier Relations Irvine, CA (Hybrid) or Remote USA Position Summary Thales is looking for a Director, Strategic Supplier Relations to act as a key liaison between Thales In-Flight Entertainment (IFE) InFlyt Experience and aircraft seat‑manufacturers, with the objective of building and strengthening strategic partnerships that deliver win‑win results for Thales, our airline customers and the seat suppliers. You will need to be a strong relationship builder, comfortable working at senior levels in both manufacturing and airline organizations, strategic in mindset, commercially oriented and technically savvy enough to understand the cabin/seat + IFE/connectivity ecosystem. In this position, you will also own the interface and collaboration with seat‑manufacturers (both line‑fit and retrofit), uncover new opportunities (e.g., joint offerings, bundled seat + IFE/connectivity solutions, integration synergies), negotiate frameworks and strategic agreements, and drive value for our airline customers by enabling differentiated cabin experiences, improved cost‑of‑ownership, simplified interfaces and stronger combined value propositions. Key Areas of Responsibility Develop and execute a strategic plan for partnerships and alliances with seat manufacturers (line‑fit and retrofit) that align with Thales's IFE/connectivity/cabin‑experience roadmap and our airline customers' needs. Identify, onboard and nurture key seat‑manufacturer relationships: evaluate potential partners, build business cases, structure collaboration models (co‑marketing, joint offerings, packaging, retrofit kits, service bundles). Work closely with internal Thales teams (product management, integration engineering, retrofit business, airline account teams, service operations) to ensure alignment of seat‑partner initiatives with Thales's IFE/connectivity solutions (e.g., AVANT, FlytLIVE, InFlyt360 etc.). Lead commercial negotiations and contract frameworks with seat partners (e.g., supplier agreements, preferred‑supplier status, joint pricing or bundling frameworks, co‑investment models); Serve as the key interface at major industry events / trade shows (e.g., aircraft interiors exhibitions, seat‑manufacturer forums) to promote Thales's seat‑partnership capability, build awareness and capture pipeline. Develop value propositions for airlines leveraging the seat + IFE/connectivity partnership: evaluate what differentiated experiences or cost/weight/power synergies can be created, build business cases, present to airline stakeholders; Monitor partnership performance: track key metrics (conversion rates, joint wins, retrofit deals, margin improvement, customer satisfaction), identify areas for improvement, and drive continuous enhancement of the partner ecosystem. Provide market intelligence on seat trends (material, weight/volume/power constraints, seat‑manufacturer strategies, retrofit growth) and ensure that Thales's IFE/connectivity offerings remain aligned and competitively differentiated in cabin‑seatings contexts; Collaborate with marketing/comms to craft joint partner campaigns, white‑papers, case‑studies and thought‑leadership content showcasing seat + IFE/connectivity innovation; Ensure compliance with relevant aerospace, certification and safety standards across joint seat + Thales solutions. Minimum Qualifications Bachelor's degree (Engineering, Business, Aviation or related) required; MBA or advanced business qualification preferred. 10+ years' experience in aerospace or aviation in roles involving cabin interior/seat manufacturing, aircraft OEMs, IFE/connectivity or airline account management - with a track record of building/managing strategic partnerships. Strong commercial acumen: experience negotiating strategic contracts, alliance/joint‑venture frameworks, bundling/commercial models; Excellent relationship and stakeholder‑management skills: able to engage senior executives at seat‑manufacturers, airlines and Thales internal leadership. Solid technical understanding of aircraft cabin interiors, seat‑manufacturing constraints, line‑fit vs retrofit business, cabin‑integration and aircraft certification environment; Good knowledge of IFE/connectivity business in aviation and how that integrates with cabin/seat ecosystems. Knowledge of weight, volume, power, installation, maintenance, cost‑of‑ownership dynamics a plus. Strategic and analytical mindset: able to create business cases, evaluate market trends, prioritize opportunities and drive execution; Excellent communication and presentation skills; able to present compelling value propositions to airlines and seat‑manufacturers; Willingness to travel internationally (to seat‑manufacturers, airlines, trade shows, etc.). Strong collaboration skills: able to align internal cross‑functional teams (product, engineering, retrofit, business development) and external partners; Results‑oriented, self‑driven and able to manage multiple initiatives in parallel. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Special Position Requirements Schedule: Core business hours; role is eligible for 9/80 schedule. Physical Environment: General office & warehouse environment. Physical Demands: Typical desk related work with a computer. Travel: This position may require domestic and international travel, up to 50%. Regulatory Compliance Requirements: None. Why Join Us? Say HI and learn more about working at Thales click here. #LI-Hybrid #LI-AR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 187,332.40 - 326,030.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period Company paid holidays and Paid Time Off Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Posted 30+ days ago

Motel 6/Studio 6 logo
Motel 6/Studio 6Carrollton, TX
Reports To: Head of East Operations/Regional Director of Brand Performance East Operations Location: Kentucky/Tennessee/Southern West Virginia/Southern Illinois-includes Louisville, Lexington, Nashville, and Knoxville markets. FLSA Status: Exempt Position Overview The Director of Brand Performance - Franchise Relations serves as the strategic leader and primary liaison between the corporate brand team and franchise owners. This role is responsible for driving operational excellence, ensuring brand standards are consistently upheld, and fostering strong franchisee relationships that result in sustainable revenue growth, customer satisfaction, and market competitiveness with emphasis on revenue opportunities. The position combines brand performance analytics, operational oversight, and franchise partner engagement to optimize both system-wide performance and individual franchise success. Key Responsibilities Franchise Relations & Support Serve as the primary point of contact for franchise owners, addressing performance issues, opportunities, and support needs. Build and maintain strong, trust-based relationships with franchise partners, ensuring alignment with brand goals and values. Facilitate open communication between franchisees and corporate leadership to address concerns and share best practices. Brand Performance Management Monitor and analyze franchise performance metrics (sales, revenue, guest satisfaction, operational compliance, profitability) to identify trends and opportunities for improvement. Develop and implement strategic action plans with franchisees to improve brand quality performance and financial results. Ensure brand standards, policies, and procedures are consistently applied across all franchise locations. Operational & Training Leadership Partner with Operations, Marketing, Safety and Security and Training teams to design and deliver initiatives that drive guest experience, operational consistency, and franchise profitability. Provide coaching and guidance to franchisees and their management teams to improve operational effectiveness. Oversee roll-out of new brand programs, ensuring franchisee adoption and execution. Strategic Initiatives & Growth Collaborate with senior leadership to align franchise performance strategies with corporate business objectives. Provide input into product development, marketing campaigns, and promotional strategies from a franchisee perspective. Lead performance review meetings, annual business planning sessions, and franchise advisory councils. Compliance & Quality Assurance Conduct business reviews, audits, and assessments to ensure franchisees are meeting brand, operational, and regulatory requirements. Recommend corrective action plans for underperforming locations and follow through on compliance standards. Qualifications Education & Experience: Bachelor's degree 3+ years of progressive leadership experience in franchise operations, brand management, or multi-unit retail/restaurant, hospitality management. Proven track record of driving franchise or multi-unit performance improvement and profitability. Skills & Competencies: Strong relationship-building and communication skills with ability to influence without direct authority. Deep knowledge of franchise business models, operational best practices, and brand compliance. Strategic thinker with strong analytical and problem-solving skills. Ability to manage conflict, negotiate solutions, and build consensus. Comfortable with frequent travel to franchise locations. Key Performance Indicators (KPIs) Year-over-year same-store sales and profitability growth. Franchisee satisfaction and engagement scores. Brand compliance and quality assurance audit results. Guest satisfaction and Quality metrics. Successful rollout and adoption of brand initiatives. Compensation & Benefits Competitive base salary with performance-based bonus. Comprehensive health, dental, and vision benefits. 401(k) with company match. Professional development opportunities. Travel and business expense reimbursement.

Posted 30+ days ago

Metropolitan Transit Authority logo
Metropolitan Transit AuthorityHouston, TX

$120,000 - $163,500 / year

Basic Function Directs the Labor Relations function and staff, which includes negotiation, implementation and administration of the bargaining unit labor agreement, including interpretation and intent of the Labor Agreement terms. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures. Responsibilities and Specific Duties Administers the labor agreement by providing guidance, direction, application and interpretation to managerial and supervisory employees in contract disputes, Memorandum of Understandings (MOU's), grievances, and all employee actions affecting or affected by the labor agreement. Guides and monitors issues from represented employees and administers METRO's policies, procedures and guidelines. Reviews and updates the union employee work rules as needed. Plans and advises METRO management regarding labor agreement negotiations. Acts as the principal spokesperson of METRO negotiations teams in all union labor agreement negotiations. Acts as principal METRO representative in contact with the Union on all matters pertaining to disciplinary actions, promotions, demotions, transfers, separations, layoffs, wage adjustments, and grievance/arbitration hearings. Performs personnel administrative functions of direct report staff (e.g. training, supervising, work assignments, timesheets, performance evaluations, etc.) for the purpose of maintaining necessary staffing, enhancing productivity of staff and ensuring necessary department outcomes are achieved. Assists managers in counseling and disciplining represented employees. Develops and implements training to managers on labor issues and trends, including administration and facilitation of the labor agreement, disciplinary and grievance processes, contract interpretation, leave polices, etc. Assists in preparation of arbitration hearings, lawsuits, and bargaining unit labor agreement negotiations. Responsible for the oversight and preparation of grievance reports, disciplinary action reports, Labor Relations weekly reports, and other SAP reports as needed or requested for special projects. Conducts surveys of other transit properties on wages, benefits, and special issues for Union as needed. Participates in new hire orientation. Provides excellent customer service to METRO internal and external customers. Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP). Promotes safety awareness and follows safety procedures to reduce or eliminate accidents. Performs other job-related duties as assigned. Pay Range: $120,000 - $163,500 Education Requirement Bachelor's degree in Human Resources, Business Administration, Labor Relations or related field required. Years & Experience Required Minimum of eight (8) years' experience in Human Resources environment with emphasis in labor relations, including a minimum of five (5) years management experience, preferably in a unionized environment. Knowledge & Skills Required Excellent communications (written/verbal) skills. Strong problem-solving abilities, judgment and decision-making skills. Strong interpersonal and excellent customer service skills. In-depth knowledge of policies and practices in Labor Relations, negotiation strategies, job bid regulations, classifications and policies concerning wages. Human Resources certification, (i.e. PHR, SPHR, SHRM-CP, SHRM-SCP) is preferred. Additional Information The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment. Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Posted 30+ days ago

NeueHealth logo
NeueHealthMinneapolis, MN
SCOPE OF ROLE The Sr. Employee Relations Specialist is responsible for the development and administration of the employee relations program, policies and procedures and employee advocacy. This position interfaces with employees, government agencies, managers, supervisors, legal, compliance and People Business Partners. The employee relations specialist will also operate in some People Business Partner capacity supporting areas of the business. This is a part-time position. ROLE RESPONSIBILITIES The Sr. Employee Relations Specialist job description is intended to point out major responsibilities within the role, but it is not limited to these items. Employee Relations. Support PBP's by providing employee relations counsel and guidance to leadership and management staff regarding serious or sensitive issues such as harassment, employee discipline, performance management, leave or accommodations, terminations and other employee relations issues of moderate to complex difficulty. Provides sound advice that balances risk with business needs, ensuring consistency in policy and procedure application. Ensures recommendations are in alignment with company Code of Conduct, Values, Policies and Practices. May assist in conducting difficult employee counseling sessions. Remains current with new, evolving employee relations challenges, employment laws and legislative/regulatory changes and proactively recommends solutions to manage them. Partner with People Business Partners, Legal, Compliance and other teams as needed/required. Provide HR policy guidance and interpretation. Works independently or with cross-functional teams to prioritize, manage and investigate allegations in a fair, thorough and timely manner, and provides guidance to colleagues on the handling of investigations. Review internal processes and make recommendations for improvements; drive solutions that are compliant while supporting business objectives and goals. Build tools and technologies to support a Centers of Excellence model for handing employee relations matters. People Business Partner. Function as an internal consultant to internal leaders to support them in achieving their business objectives. Provide strategic guidance to leaders and managers by providing them with thoughtful coaching related to talent and performance gaps. Provide day-to-day performance management guidance to people managers (e.g., coaching, counseling, career development, disciplinary actions). Project Management. Manages and/or participates in key HR projects and/or cross-functional team initiatives. May partner on developing programs and tools to advance NeueHealth's talent infrastructure with key focus on developing high performing people leaders and people managers. Researches and recommends key updates to HR polices and processes. Other projects or duties as assigned. EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE Bachelor's degree in Human Resources, Business or related field and typically 10 years of employee relations or HR experience required; or typically 15 years or more of employee relations or HR experience in lieu of a degree. Understanding of California Labor Laws highly desired. Bilingual in English and Spanish highly desired. Experience in healthcare industry and high growth companies preferred. Capacity to demonstrate excellent judgment and adhere to strict confidentiality requirements. Ability to independently lead, manage and execute tasks with multiple conflicting priorities and deadlines. Strong project management skills. Exhibit excellent organizational, written, verbal and analytical skills. Demonstrated sound decision-making ability and conflict resolution. PROFESSIONAL COMPETENCIES Strong analytical skills. Highly organized. Ability to build collaborative, trusting and credible relationships. Experience balancing business needs and potential compliance risks; skill at developing creative solutions that advance important business objectives while minimizing potential legal risks. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations. LICENSURES AND CERTIFICATIONS Professional certification (PHR, SPHR, etc.) preferred.

Posted 3 days ago

Adyen logo
AdyenSan Francisco, california

$180,000 - $267,000 / year

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Developer Relations We're looking for a Head of Developer Relations to help shape and scale an industry-leading developer experience for Adyen's customers and partners. This is a strategic, product-focused role within our Developer Experience (DevX) group. Your influence will stretch from internal engineering teams to the external developers building on our platform every day. In this role, you'll play a key part in co-leading Adyen's global Developer Experience strategy by partnering deeply with engineers, product teams, and external developers to drive meaningful improvements to our platform. Your goal is to ensure that developers have a seamless, powerful experience building on Adyen - and that their voice directly influences our roadmap. You'll champion a content strategy and turn friction logs into product opportunities, ensuring developers' feedback is heard, understood, and acted upon. At the same time, you'll help grow and lead a team of developer advocates who empower developers and guide them toward long-term success with Adyen. The focus is on driving real product impact through technical insight, empathy for developers, and strong internal alignment. What You'll Do Build an industry-leading developer experience Champion the end-to-end developer journey across Adyen's APIs, SDKs, documentation, and tooling - with a relentless focus on removing friction and increasing adoption. Design and scale structured feedback loops with developers (customers, partners, and the broader ecosystem) to identify pain points and surface actionable insights. Co-lead Adyen's Developer Experience strategy and execution Collaborate with engineers, product designers, and product managers to prioritize and shape features based on real developer needs. Identify and address friction, inconsistencies, and gaps across the developer experience - from onboarding to ongoing usage. Co-develop go-to-market strategies for new developer-facing tools and capabilities. Oversee our developer experience content strategy and the creation of high-quality content like tutorials, blog posts, and videos in close collaboration with product, engineering, and marketing. Be a trusted technical counterpart to customers and partners Build trusted relationships with high-impact developers in our customer and partner ecosystem. Run early adopter programs, conduct listening tours, leverage friction logs and engage in strategic technical conversations that shape how we build. Lead our community engagement efforts Represent Adyen authentically in developer communities through blogs, meetups, open discussions, and conferences. Foster relationships with key influencers and community leaders in the developer space. Focus on building meaningful relationships with the community rather than just brand visibility - but collaborating with marketing where useful. Lead and scale the developer advocacy function Grow and manage a high-performing team of developer advocates. Set direction, mentor team members, and ensure alignment with the broader DevX strategy. Foster a culture of curiosity, empathy, and technical excellence - always rooted in driving product value. Who You Are You have deep empathy for developers and a strong technical foundation - you've built or supported APIs, SDKs, dev tools, integrations, or products meant to improve developer experience. You're a strong communicator, able to translate technical feedback into product opportunities - and vice versa. You are comfortable representing Adyen in front of internal and external technical audiences, including senior product and engineering leaders at customer organizations. You have a strategic mindset, closely follow industry trends and like to try getting hands-on experience with new technology. You've worked closely with product and engineering teams and know how to advocate for user needs in a way that drives meaningful product improvement. You thrive in cross-functional environments - partnering across engineering, product, implementation, and commercial teams. You have experience in community engagement, but you care most about influencing the product. You understand how community and product advocacy can reinforce one another when done right. What You Need to Succeed Track Record: 8+ years of experience in developer advocacy, developer relations, or a related technical role, ideally in fintech or big tech. Leadership: 5+ years of experience leading teams. Technical Skills: Deep understanding of APIs, SDKs, and developer tools. As well as expertise in one or two major programming languages. Strategic Thinking: Strong ability to design and execute plans that drive developer adoption and engagement. Fast learner with a passion for technology and a launch-fast-iterate mindset. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly explain complex technical topics. Confident public speaker and experienced presenter in both technical and business contexts. Full professional proficiency in English. Product Collaboration: Proven experience working closely with product and engineering to influence roadmaps and deliver improvements. Team-first Approach: Collaborative, low-ego leader who prioritizes the growth and success of the team. Global Outlook: International experience is preferred. Other Job Details We have a hybrid workplace and value in-person collaboration; this is not a remote-only role. Some domestic and international travel is required (mostly US and Europe). The annual base salary range for this role is $180,000 - $267,000, plus RSUs; to learn more about our compensation philosophy, please click here. This position is based out of the Chicago office. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

Posted 1 week ago

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Tanium Inc.Addison, IL

$80,000 - $245,000 / year

The Basics: Tanium is seeking a detail-oriented, proactive Manager on the Analyst Relations team to own project management for our AR program and lead coordination of evaluation participation. This role will focus on planning, executing, and tracking analyst briefings, RFI/RFP submissions, Magic Quadrant and Wave participation, and other evaluation activities to ensure timely, high-quality deliverables that strengthen Tanium's market presence in Autonomous IT. Reporting to the VP of Analyst Relations, the Manager will work closely with product marketing, communications, sales, legal, and executive stakeholders to manage timelines, evidence collection, submission quality, and post-evaluation follow-up. The role requires strong program management skills, a process-driven approach to scaling AR operations, and the ability to translate analyst requirements into clear internal action plans that minimize risk and maximize Tanium's positioning. We value flexibility in how our team works. This position is fully remote for those outside of an office location. Those located near an office will follow a hybrid schedule, which requires in‑person attendance several days each week in one of our office locations. What you'll do: Own day-to-day project management for the AR program, translating AR strategy into executable plans, detailed timelines, and deliverables that ensure on-time, high-quality analyst engagement and evaluation submissions. Lead end-to-end coordination of analyst evaluations and RFIs (e.g., Gartner Magic Quadrant, Forrester Wave), including timeline management, evidence collection, submission assembly, review cycles, and post-submission follow-up. Schedule, prepare, and manage analyst briefings, inquiry responses, advisory sessions, and document reviews; ensure stakeholders have the materials and prep needed for consistent, on-message engagements. Act as the central project manager between product marketing, communications, sales, customer success, legal, and executive stakeholders to secure inputs, approvals, and SME participation on required timelines. Create briefing decks, submission templates, evidence trackers, and spokesperson prep materials; coordinate dry runs and capture feedback to improve executive and SME readiness. Define and maintain operational KPIs and dashboards for AR activities (submission status, briefing cadence, evidence completeness, deadlines); produce regular status reports for AR leadership and cross-functional partners. Manage and optimize AR tools, platforms, and trackers to automate workflows, centralize evidence, log analyst interactions, and scale program operations. Enforce submission quality standards and version control; coordinate legal and compliance reviews where required and maintain audit-ready documentation for evaluations. Manage relationships with external vendors, agencies, and research partners for data collection, writing support, and platform services; negotiate scopes, timelines, and deliverables. Capture analyst feedback and evaluation outcomes; summarize implications and action items for product, GTM, and executive teams to inform positioning and roadmap priorities. Iterate on AR project processes, templates, and playbooks; run post-mortems after major evaluations to identify efficiencies and reduce cycle time for future submissions. We're looking for someone with: Education Bachelor's degree required Experience 5+ years in B2B technology, ideally within cybersecurity, IT operations, or enterprise software. Proven track record managing complex, cross‑functional programs end‑to‑end; expert at building timelines, tracking dependencies, running review cycles, and delivering high‑quality submissions on schedule. Practical experience with analyst ranking and evaluation processes (e.g., Gartner Magic Quadrant, Forrester Wave); comfortable translating evaluation criteria into evidence requirements and submission artifacts. Strong process orientation with experience creating templates, evidence trackers, submission playbooks, and post‑mortem workflows to reduce cycle time and improve submission quality. Demonstrated ability to drive alignment across product marketing, communications, sales, legal, and executive teams to secure inputs, approvals, and SME participation against tight deadlines. Hands‑on experience with AR tracking tools, CRM/platform integrations, or project management systems to log interactions, automate reminders, and surface status dashboards. About Tanium Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty, visit www.tanium.com and follow us on LinkedIn and X. On a mission. Together. At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Taking care of our team members Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. What you'll get The annual base salary range for this full-time position is $80,000 to $245,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits. For more information on how Tanium processes your personal data, please see our Privacy Policy

Posted 3 weeks ago

National Multiple Sclerosis Society logo
National Multiple Sclerosis SocietyHouston, TX

$85,000 - $105,000 / year

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Director, Foundation Relations is responsible for developing and managing a portfolio of foundation partnerships within a regional structure to support organizational revenue goals and growth. Reporting to the Assistant Vice President, Foundation Relations, this role serves as a key relationship manager for identifying, cultivating, and stewarding foundation partners, responsible for prospecting for new foundation partners, effective grant proposal development, managing deadlines, compliance, and reporting. The Director works closely with cross-functional teams to maximize foundation support and contribute to sustainable revenue growth aligned with organizational priorities. The Director plays a central role in implementing national strategy while identifying new opportunities for foundation partnership. Main Responsibilities: Independently manage a portfolio of foundation partners overseeing identification, cultivation, and stewardship activities to maximize funding opportunities. Develop and execute portfolio management and revenue growth strategies in collaboration with the AVP to secure external funding from grantmaking foundations in support of the strategic priorities of the National MS Society. Oversee the planning, development, and submission of comprehensive, customized, and compelling grant proposals, cases for support, impact reports, and compliance documentation-ensuring alignment with the Society's funding framework and adherence to all deadlines. Utilize foundation prospecting tools to identify, qualify, ensure alignment with and build relationships with new foundation prospects. Proactively grow the foundations portfolio through prospect research, donor engagement, and data-informed market research to identify new funding opportunities. Collaborate cross-functionally to align foundation strategies and support integrated fundraising efforts. Partner closely with finance and mission-delivery programs staff to ensure requests for restricted funding align with program priorities and capacity. Maintain efficient processes for grant tracking, reporting, and database management to ensure data accuracy and timely communications. Use CRM tools (Salesforce) to maintain an accurate and up-to-date donor database, monitor fundraising metrics within your portfolio, and provide regular reports and insights to the AVP and senior leadership. Participate in budget and revenue projection activities. Outstanding organizational skills with the ability to manage multiple projects simultaneously, set priorities, and meet deadlines within a fast-paced, collaborative environment. Engage in strategic planning with the AVP, VP and other leadership team members. Support the AVP in representing the organization at industry events as needed. What We're Looking For: 5-7 years of demonstrated and relevant fundraising experience with advanced understanding of foundation grants, including prospect qualification, cultivation, solicitation, and stewardship. Skilled in translating grant and reporting requirements to cross-functional teams, ensuring alignment, compliance, and timely deliverables. Proven ability to manage broad and technical fundraising campaigns, collaborating effectively with staff and volunteers to secure foundation grants. Nonprofit development experience with increasing responsibility, successfully driving 6+ figure partnerships Experience with AI, predictive analytics, and CRM tools to optimize pipeline automation, donor journey mapping, and forecasting trends to enhance donor retention and grant compliance. Extensive experience working in remote and hybrid environments, overseeing both revenue generation and project execution. Track record of implementing innovative fundraising strategies that drive engagement and revenue growth. Proven capacity to work effectively under tight deadlines, receive and incorporate feedback professionally, and consistently meet fundraising goals. Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation and optimize fundraising outcomes. Proficiency in CRM platforms (Salesforce preferred), leveraging data analytics to drive decision-making and inform data-driven fundraising strategies. Location Requirements: This role requires approximately 10% travel annually to attend in-person meetings, trainings, constituent interactions, and events as needed. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies). Must be willing and able to travel through geographic service area. Requires access to reliable transportation at all times on an immediate basis. This is a remote role with preferred location in the West, Southwest, and Southeast regions of the United States. Compensation | Benefits: The estimated hiring compensation range for this role is $85,000 - $105,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Professional - Knowledge Exert The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

Posted 1 week ago

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Blink Health Administration LLCChesterfield, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Location/Hours Shifts: This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM - 4 PM CST, Monday- Friday OR 11::00 AM - 7:00 PM CST, Monday- Friday EST (fixed shift) OR 12:00 AM - 8:00 PM CST , Monday- Friday EST (fixed shift) All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST There will be a required shift during the 8 week training period of 9 AM - 5 PM CST Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 3 weeks ago

Cartesia logo
Cartesia*HQ - San Francisco, CA
About Cartesia Our mission is to build the next generation of AI: ubiquitous, interactive intelligence that runs wherever you are. Today, not even the best models can continuously process and reason over a year-long stream of audio, video and text-1B text tokens, 10B audio tokens and 1T video tokens-let alone do this on-device. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. About the Role We're seeking an exceptional Developer Relations expert to build and nurture Cartesia's developer ecosystem from the ground up. You'll be the bridge between our product, engineering, and community-helping developers unlock the full potential of Cartesia's real-time voice and audio models. Your Impact Create best-in-class developer experiences by writing compelling sample code, SDKs, and tutorials that showcase the power of Cartesia's APIs. Maintain and evolve our documentation with precision and care, ensuring every detail is clear, discoverable, and delightful to use. Advocate for developer needs by collecting feedback from the community, GitHub, Discord, and conferences-translating insights into actionable improvements for our product and APIs. Represent Cartesia in the community by speaking at conferences, leading workshops, and running hackathons that inspire developers to build with voice. Shape API ergonomics in collaboration with our product and engineering teams, ensuring developer experience is baked into every design decision. Cultivate an engaged developer community by fostering authentic connections across Discord, online forums, and events-amplifying the creativity of those building on our platform. What You Bring 5+ years of experience in Developer Relations, Developer Advocacy, or a highly technical marketing or product role. Strong engineering background with ability to write clean, idiomatic sample code in Python, JavaScript, or similar languages. Demonstrated success maintaining or contributing to developer documentation, SDKs, or open-source projects. Excellent communication and writing skills-able to translate complex technical topics into engaging, accessible content. Deep understanding of developer psychology, community dynamics, and what makes technical products beloved by builders. Comfort operating across fast-moving teams and wearing multiple hats in a startup environment. Nice to Have Experience working with APIs, SDKs, or developer platforms in AI, voice, or audio technology. Background in running or organizing hackathons, workshops, or technical community programs. Experience with Discord, GitHub, and modern DevRel tooling for community engagement. Passion for creative coding, generative AI, or emerging developer ecosystems A growing following on YouTube, Twitter/X, LinkedIn, or other social platforms, demonstrating influence and engagement in the developer or tech community. What We Offer Lunch, dinner and snacks at the office Fully covered medical, dental, and vision insurance for employees 401(k) ️ Relocation and immigration support Your own personal Yoshi Our Culture We're an in-person team based out of San Francisco. We love being in the office, hanging out together, and learning from each other every day. We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don't sacrifice quality or design along the way. We support each other. We have an open & inclusive culture that's focused on giving everyone the resources they need to succeed.

Posted 30+ days ago

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Rise Services, Inc.Mesa, AZ
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS Customer Relations Specialist assist in standardizing the quality of outgoing communications and maintaining incoming/ outgoing calls as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. This position will also conduct a variety of other company-wide administrative support tasks. This position is uniquely important as it will often be the first point of contact our customer has with Acumen. Interacts daily by phone and electronically with persons of various levels of educational backgrounds and authority. Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company. Analyzes, tracks, thoroughly researches and resolves all customer inquiries. Processes incoming and outbound paperwork and electronic communication through manual data entry into several databases with high accuracy. Registers potential and existing customers using several data bases with high accuracy. Receives, researches, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature. Processes documents to update and maintain files and records. Maintains a complex filing system. Works well independently with limited supervision. Ensures all incoming paperwork and communication is processed by following Acumen, Medicaid, state and program guidelines. Uses strategic thinking and maintains a calendar of deadlines in order to prioritize independently according to urgency, and agreed upon timelines, or as otherwise instructed by the Manager or Supervisor. Demonstrates a working ability to comprehend all internal/external applications, software, Medicaid guidelines, and contract, state and program guidelines. Demonstrates the ability to work well with numbers; must read and comprehend data in order to effectively relay information to internal and external persons. Ability to handle conflict, difficult customers, and also present the skills necessary to de-escalate a given situation. Demonstrates the ability to work within a fast changing and fast paced work environment. Retrieves messages and will return calls; escalated issues will be delivered to the appropriate Supervisor. Review and process emails, will escalate when needed. Follow all processes related to position and assigned duties. Document new processes as requested by the Manager or Supervisor. Identify and share opportunities for process improvements and improved working conditions. Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met (as approved by Manager or Supervisor). Achieve call quotas as determined by the Manager or Supervisor. Perform other work-related duties as assigned, or change priorities as instructed by Manager or Supervisor. ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act Qualifications MINIMUM QUALIFICATIONS High School Diploma or equivalent, and some college courses or degree preferred At least 2 years of experience in Customer Service Proficient with 10-key by touch Ability to work well with numbers Valid Driver's License and able to lift and transport mail to post office daily Advanced computer skills (includes but not limited to: How to compose an email, attach documents to an email, manipulate various type of documents such as Word, Excel, Power Point, Adobe Acrobat, etc.) The ability to effectively and respectfully respond to internal and external customers Excellent organizational skills and attention to detail Data Entry background with a high degree of accuracy A high standard of integrity and sound business ethics Able to work independently as well as part of a team Able to multi-task and meet all assigned deadlines in a rapidly changing environment Able to recognize a problem and escalate to the appropriate team member for resolution Must be able to type at a minimum of 45 wpm Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below: (a) Dedicated fax 866-268-8885 (b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY (c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources (d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

Posted 30+ days ago

Team Services Group logo
Team Services GroupSan Diego, CA
Job type: Full-time, Exempt Location: 3131 Camino del Rio N, Ste 650, San Diego, CA 92108 Role Summary: The company is looking for an Employee Relations Service Specialist to help support our clients by resolving HR-related matters in a timely and professional manner while maintaining a high bar for service and minimizing company liability. The Employee Relations Service Specialist will report to the Director of Employee Relations and work closely with HR Business Partners to provide strategic HR guidance in support of TEAM's vision for unparalleled client experience and risk management solutions. This role serves as a trusted partner to work alongside internal/external stakeholders to effectively collaborate and direct various employment lifecycle processes, from onboarding to offboarding, and to resolve other employment issues. This role will directly contribute to TEAM's NPS score of 90% or higher. The ideal candidate has strong executive presence, demonstrates impeccable organizational skills to manage competing priorities, and can effortlessly combine a business-centric mindset with creative, client-centric service. What you will do: Foster consultative partnerships and deliver customized white-glove service ensuring HR deliverables are completed timely and to client satisfaction Partner with designated HR Business Partners and clients on the resolution of routine HR issues, service or employment-related issues to optimal outcomes (minimal legal/financial exposure, stakeholder satisfaction) Support fast-paced, high-volume client and employee onboarding efforts by managing background flags, other onboarding escalations, and client-specific requests Independently administer TEAM's Leave of Absence program Owns employee relations administrative functions (e.g., drafting offer letters and supporting HR Business Partners on term correspondence, etc.) Navigate motor vehicle escalations that may arise at any point throughout the employment lifecycle Work with HR Onboarding to resolve I9 reauthorizations and partner with HR Business Partners on escalated immigration matters Work closely with clients and service teams to facilitate account terminations Provide cross-functional HR support to service teams Complete assigned department, compliance, or other projects in support of the development and implementation of new HR services, systems, or other operational efficiencies

Posted 30+ days ago

S logo
State of MassachusettsPlymouth 38 Industrial Park Rd, MA
MassAbility is actively recruiting for a Career & Business Relations Specialist. The Business Relations Services team and the Career Services Division focus on increasing competitive integrated employment opportunities, job placements, and successful employment outcomes for individuals with disabilities. The role of a Career & Business Relations Specialist is to focus on building and maintaining relationships with employers through various strategies. These include identifying job openings that suit both employers and job seekers, educating businesses about hiring individuals with disabilities, organizing hiring events and employer recruitment sessions, and updating a database of local and regional employer markets. Additionally, the Career & Business Relations Specialist supports agency staff by collecting and sharing labor market data, providing technical assistance to recruiting agency job seekers, and seeking employment opportunities for individuals with disabilities. Moreover, they develop employment options that align with the Area Office(s)' Employment Plans and the agency's statewide Employment Plan. In some cases, they work directly with Job Placement Specialists and job seekers to help them find and retain employment with employers. At MassAbility, we are driven by a fundamental belief that we are all different but connected - individuals who share a common purpose and who bring our own talents, ingenuity, and perspective to achieve our vision. That belief puts diversity, equity, and inclusion at the center of everything we do. We are keenly aware of the barriers that many of us face as we strive to live life on our own terms. That's why, as a community, we are committed to always being part of the solution. This work is essential to who we are as an organization. Together, we are making a better state possible for everyone. As a team member, you'll join an agency that values a learning and participatory performance culture with an emphasis on high-performance teams, individual contribution/impact, and engagement in activities to promote and support programs, divisions, and the overall agency vision and mission. This positon covers Plymuth and the Cape and the Islands area Duties and Responsibilities (these duties are a general summary and not all-inclusive): Develop employment opportunities (that meet jobseeker employment needs) as identified in Area Office(s) Employment Plans and agency statewide Employment Plan. Educate and partner with Area Office(s) staff on labor market trends, employer needs, and opportunities. Partner with Career & Business Relations staff to ensure alignment and outcome accountability with Area Office(s) needs as aligned to Area Office Employment Plans and agency statewide Employment Plan. Collaborate with the financial wellness director as needed to educate and market available incentives to employers (e.g., employer tax credits) and the value of hiring skilled individuals with disabilities. Engage with local, regional, and statewide employer boards, on-the-job training, job-driven training, internship initiatives, hiring events, employer training conferences, and other business relations initiatives. Participate in the design of and recruitment for local and state-wide employer-focused events, in collaboration with the JPS team. Assist with the design and rollout of training (both regional and statewide) to meet the hiring needs of employers (to support skilling up potential job seekers). Educate business partners, community-based organizations, community leaders, job seekers, and others to clearly understand the MassAbility mission and services and the role of Business Relations. Document activities and production in relevant systems, including case management systems and the Employer Account Management System. Conduct presentations to explain programs and services to employers, training vendors, community organizations, job seekers, MassAbility staff, and the public to assist them in understanding and using such programs and services. Participate in statewide initiatives, workgroups, team meetings, and trainings to enhance functional skills and promote professional growth. Provide timely follow-up support services to employers, MassAbility staff, community organizations, and other relevant stakeholders to ensure successful employment outcomes and employer satisfaction. Ensure Business Relations, division, and agency-level policies and procedures are adhered to and consistent with best practices. Preferred Qualifications: Understanding of a wide variety of occupations common to the local area labor market. Knowledge of the principles, practices, & techniques of marketing & sales knowledge of interviewing techniques, Capacity to market and promote agency services and job seekers. Adept at communicating effectively both orally and in writing to document case activities properly, represent the agency professionally, conduct presentations, and give instructions clearly and precisely. Aptitude to interact effectively and establish rapport with diverse teams and groups of people Capacity to understand, explain, and implement policies and procedures, standards, guidelines, laws, and regulations that govern agency activities Proficient in working collaboratively within a team and building and sustaining positive working relationships with peers, supervisors, other agency representatives, employers, and customers. Proficiency in utilizing information technology resources to accurately and concisely record information and maintain the integrity of the computerized database Experienced in gathering information in conjunction with QVRCs through questioning and observing individuals and by examining records and documents to assess client needs Aptitude to appropriately interact with others and maintain a calm manner in emotionally charged or stressful situations Experienced in analyzing labor market data and determining the applicability of data, drawing conclusions, and making appropriate recommendations Ability to exercise discretion in handling confidential disability information Knowledge of the characteristics and trends of the local, regional/district, and statewide labor market Knowledge of the principles and practices of sales and marketing Experience with agency rules, regulations, policies, procedures, and guidelines governing assigned responsibilities Capacity to act as a mentor and provide guidance and training to others. Required Qualifications: Knowledge of labor market tools and applications. Knowledge of the organization, goals, objectives, and programs of the agency. Improve ability in public speaking. Knowledge of the types and availability of public and private organizations providing employment opportunities. Knowledge of the factors, trends, problems, and characteristics of the area labor market Knowledge of the types and uses of reference sources for occupational interest. Ability to learn and utilize current technology platforms relevant to a modern workplace, including, but not limited to, Zoom, Teams, MS Office Suite, OneDrive, and case management software. General knowledge of the ADA. About MassAbility MassAbility provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders. And we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MassAbility collaborates, problem-solves, and innovates to bring about a better Massachusetts for everyone-one that is truly equitable, accessible, and inclusive. For more information about our agency and programs, visit: MassAbility | Mass.gov Pre-Offer Process: A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit: http://www.mass.gov/hhs/cori . Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1 (800) 510-4122, Ext. #4. Please upload both a Resume and Cover Letter for this position when applying for the Career & Business Relations Specialist. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) a Bachelor's degree in marketing, business management, business administration, public relations, vocational rehabilitation, counseling, psychology, public administration, human resources or related field and (B) at least two (2) years of full-time or equivalent part-time professional experience in: business management, business administration, public relations, marketing, personnel interviewing, recruitment or job placement; employment, vocational counseling, psychology, sociology, education or rehabilitation counseling or guidance; job analysis or position classification work, of which (C) at least one (1) year must have been working with individuals with disabilities, or (D)any equivalent combination of the required experience and the substitutions below. Extensive travel is required; incumbents who elect to use a motor vehicle for travel must possess a current and valid motor vehicle driver's license at a class level specific to assignment. Substitutions: I. A Master's degree or higher in marketing, business management, business administration, vocational rehabilitation, public relations or public administration, counseling, psychology, human resources or related field may be substituted for one (1) year of the required (B) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Posted 30+ days ago

P logo
Phoenix Companies Inc.New York, NY

$150,000 - $200,000 / year

Nassau Asset Management ("NAMCO") is currently seeking a highly motivated, detail-oriented team player to join as a Senior Associate in its Business Development and Investor Relations team in the New York office. Candidates must have 3+ years of experience working in Marketing / Client Relations for an asset management business. NAMCO is a ~$26B global multi-strategy asset manager with expertise in leveraged credit, structured credit, real estate, alternatives and other asset classes, as well as expertise in portfolio strategy, asset allocation, ALM, and manager selection. NAM is a subsidiary of Nassau Financial Group, an insurance and asset management business. Principal Duties and Responsibilities To succeed in this role, an individual must possess a strategic orientation, strong analytical skills, and potential for future relationship management. Outstanding organizational skills, judgment, and values are imperative. The successful candidate should possess the following attributes: Outstanding verbal and written communication skills Detail oriented and highly motivated Exceptional interpersonal skills and the ability to work in both a team-oriented environment and independently Strong presence and the ability to be versatile in a fast-paced, high-growth organization. Sensitive to and accountable for upholding high cultural standards Highly proficient in Microsoft PowerPoint, Excel, and Word Specific Tasks will include: Assist in direct marketing to institutional investors including Consultants, Endowments, Family Offices, Insurance Companies, OCIOs, Pensions, Sovereign Funds, Banks, Hedge Funds and BDCs Develop and continually update marketing and due diligence materials Presentations, fund commentaries, DDQs, RFPs, monthly/quarterly letters, and other information requests from investors and prospects Support management of new/initial and ongoing conversations with investors to promote quality lead generation and focus. Engage portfolio managers at the right stage and ensure advancement of dialogue Provide client support across each of NAM's investment management affiliates including Nassau Global Credit, Nassau Private Credit, Nassau CorAmerica, and Nassau Alternatives Inc. Facilitate client onboarding functions and ensure that portfolio managers are charged with continuous innovation in tracking activities Coordinate and schedule investor meetings Plan and coordinate client events such as on-site visits, LP annual meetings, webinars and other educational sessions CRM and pipeline management Work on strategic projects and new business initiatives Manage relationship with 3rd party fund administrator and facilitate client onboarding functions Develop and maintain web content for Nassau Asset Management and affiliate websites, working with NFG Marketing department Manage all affiliates' social media accounts, including strategy and content creation Coordinate reporting and client communication across Investor Reporting, Investment Accounting, Corporate Communications, and NFG Marketing Identify opportunities to raise public awareness of Nassau Asset Management and affiliates through press releases and industry conferences Perform other duties as assigned Knowledge, Skills and Abilities Direct experience in Business Development and/or Investor Relations for an asset management organization. Bachelor's degree required 3+ years of experience working in Marketing / Client Relations for an asset management business Maintaining information within a CRM and producing reports Natural self-starter with an appreciation for ownership, accountability, and commitment to the intensity and challenges presented by the needs of a growing business Excellent interpersonal and communication skills Strong presence and the ability to be versatile in a fast paced, high growth organization. Sensitive to and accountable for upholding high cultural standards Compensation Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base salary for this position falls within the range of $150,000-$200,000 depending upon experience. Visit our Careers page and apply online at http://www.nfg.com/ . Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $25.6 billion in assets under management, and 361,000 policies and contracts as of September 30, 2025. As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2 weeks ago

American Bankers Association logo
American Bankers AssociationWashington, DC

$210,000 - $225,000 / year

Want to work for a great Organization? The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People- ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale- ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven- ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination! Click Here to review ABA's holistic approach to Benefits and Total Rewards. Employer of Choice: ABA is recognized with a 2025 Great Company Culture Award and 2025 Great Place to Work designation! Job Description: The Vice President serves in a senior capacity on the Congressional Relations team and works closely with the Executive Vice President and fellow lobbyists to develop and manage relationships with members of Congress and committees of importance to the banking industry. The position is focused on advocating and achieving the most favorable legislative outcomes for the banking industry. Key Responsibilities: Advance the legislative agenda of the ABA by developing working relationships with assigned congressional offices, specifically Republican members of Congress. Establish fundraising budgets for assigned members and coordinate with ABA's political engagement team and state bankers associations on the approval and distribution of PAC funds. Develop working relationships with bankers, state association executives, government relations executives and national trade associations to coordinate and advance ABA's federal legislative agenda. Draft legislative memoranda and assist with preparing witnesses for testimony before the U.S. Congress. Participate on internal association working groups and support the development of ABA's legislative agenda. Host and attend congressional fundraising events with members of Congress on behalf of ABA's political action committee. Other duties as assigned by business need. Requirements: Bachelor's or advanced degree in public policy, government, communications, or related field. At least 11 years of congressional experience. Experience working in a Republican congressional office in a legislative capacity and/or a financial trade association or financial services related industry strongly preferred. Thorough understanding of Congressional legislative process and procedures. Experience working on banking legislation or within the financial services industry strongly preferred. Ability to advocate effectively on ABA legislative priorities. Demonstrated ability to convey complex banking concepts into brief, easily understood concepts for Republican Members of Congress and staff. Strong decision-making and judgement paired with a solid foundation of analytical and strategic thinking. Excellent presentation skills and the ability to influence others. Excellent written and verbal communication skills. Ability to have constructive dialogue with those in opposition to ABA's positions. Knowledge of political fundraising guidelines and practices. Ability to travel ( Salary Range for Role: $210,000.00 - $225,000.00 Salary Band Range: $175,280.00 - $245,420.00 - $315,560.00 American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.

Posted 30+ days ago

SS&C Technologies logo
SS&C TechnologiesDublin, OH

$50,000 - $100,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Associate, Client Relations Specialist - HYBRID Location: Kansas City, MO; Denver, CO; Chicago, IL; Boston, MA; Braintree, MA; Waltham, MA; Dublin, OH | Hybrid Get To Know The Team: Client facing position in the Retail Alternative Investment division of SS&C. This relationship team supports multiple clients and alternative investment products. As member of this team you will be assigned clients that you will manage communication between client and various support groups at SS&C. Manage/oversight of client events, new product implementation and overall client satisfaction. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employee Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Develops and maintains exceptional client relationships. Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative. Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions. Recommends new procedures. What You Will Bring: Bachelor's degree or equivalent work experience 2+ years of client facing work-related experience required, ideally in financial services, with a preference for experience in transfer agency, investor services or wire house. Excellent written and verbal communication skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Must be willing to work on site at least 6 days/month Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $50,000 USD to $100,000 USD. The expected base salary for the position in IL is between $50,000 USD to $100,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Colorado: Salary range for the position: $45,000 USD to $105,000 USD.

Posted 1 week ago

American Senior Communities logo

Guest Relations Specialist

American Senior CommunitiesFishers, IN

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Job Description

Guest Relations Specialist Opportunity at Allisonville Meadows Assisted Living

Some evenings 4pm-7pm and some weekends 7:45am-1:30pm or 1:30pm-7pm averaging 4-18 hours weekly!

The Receptionist serves as the first point of contact for visitors, residents, and staff. The receptionist is responsible for creating a welcoming environment while handling a variety of administrative and front desk duties.

Skills Needed

  • Customer Service and Communication: Friendly and professional demeanor providing patience, empathy, active listening skills and the ability to provide clear communication.
  • Administrative and Office Skills: The ability to manage a multi-line phone system. Mail handling, data entry, filing and recording keeping.
  • Supportive Presence: Creating a comforting and engaging atmosphere for our residents.
  • Teamwork: The ability to work towards a common goal of excellent care for our residents.

Requirements:

  • High school diploma or general education degree (GED) required.
  • Strong passion for geriatric advocacy and commitment to senior care excellence.
  • One to three months of related experience.

Benefits and perks include:

  • Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
  • Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
  • Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.
  • Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.
  • Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards.
  • Full-Time and Part-Time Benefits may vary, terms and conditions apply

About American Senior Communities

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.

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