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Client Relations Specialist-logo
Client Relations Specialist
Integrity Express LogisticsCincinnati, Ohio
As a Client Relations Specialist, you are responsible for assisting in the day-to-day functions as they relate to IEL customer credit. The primary tasks include setting up new customers, processing credit increases for existing customers and supporting the sales staff with their accounts receivable. This role works directly with 2-3 team members to ensure all broker and customer requests are handled in a professional and timely manner. This position is a member of the Accounting Department and reports to the AR Manager. Position Description (Essential Duties & Responsibilities): Identify and prioritize incoming Broker requests for new customer setup and credit increases Accurately enter customer setup information in IEL’s transportation management software, TMS Analyze customer credit via both internal and external methods such as Experian, Blue Book and Internet Truckstop Work with customers to most efficiently invoice and monitor payments Communicate with management and broker if a customer is identified as high risk in areas such as credit score, IEL pay history or ships high value cargo Monitor past due accounts and help identify problem accounts by contacting broker or customer contact for payment status Facilitate the day to day workload in the department that includes new customer setup, credit increases and following up on past due invoices Identify areas within the department that require improvement and offer solutions to those challenges Handle additional responsibilities as needed Knowledge/Skills/Experience: Basic (Required) High school degree or GED Basic knowledge of Microsoft Office Some data entry and customer service experience Works well in fast paced team settings Able to work on multiple tasks in a time sensitive environment while remaining detail oriented Compliance with company procedures and can identify issues for escalation Maintains a high standard of work product and professionalism Preferred Associate’s Degree or some College Commercial credit experience Background in lending or debt collection General knowledge of transportation or logistics industry and transportation management software We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.

Posted 30+ days ago

Human Resources Generalist- Employee Relations-logo
Human Resources Generalist- Employee Relations
DaBellaAustin, Texas
Description **This Position Is IN-OFFICE at our Austin location** Human Resources is the heart of any thriving organization, and at DaBella, we believe in creating an environment where employees feel supported , valued , and inspired to succeed. We are seeking a proactive and resourceful HR Generalist to join our dynamic team. This role is perfect for someone who thrives on building relationships , maintaining confidentiality , and driving impactful conversations that promote employee well-being. If you’re passionate about making a difference and contributing to the growth of a company that genuinely cares about its people, this is your opportunity to shine. Schedule: Full-time; Monday - Friday (On-site Austin, TX) Compensation: $24.50 -$27.00 Hourly Essential Functions: Act as liaison between employees and management to answer questions or concerns regarding company policies, practices, and regulations Assist as the point of contact between a branch and corporate initiatives/information Participates in developing department goals, objectives, and processes Developing and implementing change management plans Conducts new-employee orientations and onboarding of new hires Assists in the resolution of employee relations inquiries and issues Maintains human resource information system records and compiles reports Audits and maintains legal and system compliance Maintains compliance with federal, state, and local employment and benefits laws and regulations Protects the organization's value by keeping information confidential Plan onboarding strategies and perform new employees’ orientation to deliver an exceptional experience Handle termination/offboarding process and related matters Recommend and develop employee relations practices to foster a positive employer-employee relationship Coordinate employee satisfaction surveys and give actionable insights to improve employee experience Steward company values, and culture and ensure the organization fosters a positive and productive work environment Deploy, maintain, and coordinate employee recognition and benefit programs Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in internal or external professional organizations Requirements: Proven experience in Human Resources at least 3+ years Proven experience in handling Employee Relations Excellent written and verbal communication skills Proficient knowledge of Microsoft Office Aptitude in problem-solving and ability to work well under pressure Ability to thrive in a fast-paced environment Benefits: Employees and their families are eligible to enroll in: Medical, Dental, and Vision Health Savings Account (HSA) Company Sponsored Life Insurance Supplemental Life Insurance Long-term and short-term disability Accident protection Employee assistance program - access to counseling services and other tools to improve work/family/life balance Pet Insurance for your furry family member 401k plan Additional Insurance Programs including: UHC Rewards Rally Health One Pass Select (gym membership subscription) Additional Perks: VPTO (Volunteer paid time off) year-round incentives to give back to your local community Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences Relocation opportunities to other branches across the nation Each DaBella Employee receives: 80 hours of Paid Time Off annually with incremental increases 6 paid holidays during a calendar year effective day one of employment For more information, please visit DaBella.us Job Type: Full-time; In-person #INDCORPORATE

Posted 4 days ago

Hospice Patient Advocate (Marketing/Community Relations)-logo
Hospice Patient Advocate (Marketing/Community Relations)
Ovation HospiceMidvale, Utah
Patient Advocate –Ovation Hospice We are seeking an outstanding Patient Advocate, Sales member to join our team at Ovation Hospice of Salt Lake Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them with the stellar lifestyle they deserve. What we offer $70,000 - $95,000 base salary DOE Benefits include medical, dental, vision, PTO, 401(k) retirement plan. A growing company with opportunities for advancement Company sponsored training, tuition reimbursement, and other learning opportunities Job Description As a Patient Advocate at Ovation, you will serve as the voice of hospice patients, ensuring their rights and dignity are respected as they navigate the end-of-life journey. You will offer invaluable assistance in understanding complex medical information, making informed decisions, and accessing the necessary support services. Responsibilities Analyze the potential of the company's service area to determine target markets. Visit Doctor' offices, hospital, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present organization credentials and obtain patient referrals. Analyze the company's organization to determine its strengths and weaknesses. Analyze past and current marketing date Develop sales/marketing objectives and sales projections. Develop a marketing plan, identifying priorities and sets a reasonable timetable. Implement marketing plan Assist office staff as needed with going to Physician's office to obtain signatures, drop off IDG updates etc. Maintain accurate documentation and comply with all regulatory requirements Collaborate with the interdisciplinary hospice team to deliver holistic, patient-centered care Qualifications Bachelor's degree in healthcare, social work, counseling or related field Minimum 2 years of experience in patient advocacy, hospice or palliative care preferred Strong understanding of end-of-life care, patient rights and advance directives Excellent verbal and written communication abilities Compassionate nature with outstanding interpersonal skills Problem-solving skills and ability to mediate conflicts Proficiency with electronic medical records Who we are Ovation Hospice is a Regional Hospice provider in the Western United States. Founded in 2021 we have experienced consistent growth adding new regions to our family each year. We continue to grow and are looking for top talent to join our team and continue this journey with us.

Posted 30+ days ago

Insomniac - Beyond Wonderland Chicago 2025 Seasonal Artist Relations-logo
Insomniac - Beyond Wonderland Chicago 2025 Seasonal Artist Relations
Insomniac HoldingsChicago, Illinois
Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at artist relations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the live event space. Is this you? Read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE Insomniac is looking for Artist Relations support. This position will report to the Artist Relations Manager. RESPONSIBILITIES Greet artists/crew upon arrival of the stage Radio artist compound staff in appropriate time to gather the artist from their dressing rooms Be readily available and visible to tour manager on stage should he/she need anything Communicate with hospitality if rider needs to be adjusted or brought to stage Bring hospitality items back from your stage each night Communicate with stage manager on what credentials should be allowed on stage at different times (this changes throughout the day) Ensure photographers and videographers have proper satin credentials to shoot on stage Communicate with artist relations manager if you have issue with personnel saying they should be on stage Maintain positive and helpful attitude toward all artists, crew and their guests on the stage and in the backstage area QUALIFICATIONS 2+ years of experience in Artist Relations 1+ years of management experience is preferred, including managing, developing and leading teams as well as optimizing and reorganizing teams to most effectively meet business needs Intermediate technical skills in Microsoft Office WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Hiring Salary Range: $16.50-$25.00 an hour Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions. ---------- The expected compensation for this position is: $16.20 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Posted 30+ days ago

Client Relations Executive-logo
Client Relations Executive
Diversified MaintenanceMarietta, Georgia
Client Relations Executive Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employees and customers. Through our core values of loyalty, honesty, and integrity, we strive to create a culture of growth and opportunity for each individual we employ. Although we currently have operations in all 50 United States, Puerto Rico, Guam, and the Virgin Islands, Diversified Maintenance is projected to double in size in the next five years. Join a large growing company with a sense of pride in everything that we do. Summary The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success, while utilizing analytics to drive action. The Client Relations Executive captures customer feedback to identify gaps in service and opportunities to better manage customer expectations. Job Duties · Targeting, discovering, qualifying, verifying, presenting and validating additional business to existing customer portfolios · Transitioning additional business with operations · High touch with key individuals in the client’s organization · Develop strategy map for all strategic clients · Maintain relationships · Use consultative approach for solutions · Preparation and presentation of client solutions · Manage negotiations to achieve Diversified profit objectives · Maintain Salesforce and adequate pipeline to reach goals Requirements Bachelor’s degree or higher required. Five or more years of sales and operations experience in the janitorial industry required. Leadership focused mind-set needed. Must have excellent communication skills and be able to speak at a high level with key stakeholders. Must be able to create meaningful and proactive relationships with customer. Has the ability to multitask and demonstrate flexibility to change. Experience with Microsoft and Google products required. Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Posted 30+ days ago

Customer Relations Representative-logo
Customer Relations Representative
Mount Kisco ChevroletMount Kisco, New York
Description: As a Customer Relations Representative at Mount Kisco Chevrolet, you will play a key role in providing exceptional customer service and ensuring customer satisfaction. You will serve as the main point of contact for customers, addressing inquiries, resolving issues, and offering support in a professional and timely manner. This position requires excellent communication skills, a customer-focused mindset, and the ability to handle multiple tasks simultaneously. Responsibilities: Manage inbound and outbound customer interactions through various communication channels, including phone, email, and live chat Address customer inquiries, provide product information, and resolve complaints or concerns Maintain accurate customer records and update information as necessary Collaborate with internal teams to ensure timely resolution of customer issues Follow up with customers to ensure their needs are met and their concerns are resolved Identify opportunities for improving customer satisfaction and propose necessary changes Manage Courtesy vehicles Requirements: Prior experience in a customer service role Excellent communication and interpersonal skills Strong problem-solving abilities Ability to handle stressful situations with a calm and professional demeanor Proficiency in computer systems and customer service software Ability to multitask and prioritize tasks effectively Fluency in Spanish preferred High School Diploma Benefits: Competitive compensation of $18 - $20 per hour, plus monthly bonus for meeting goals Opportunity for career growth and advancement Comprehensive medical, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Employee discounts on vehicle purchases and services About the Company: Mount Kisco Chevrolet is a leading automotive dealership located in Mount Kisco, New York. With a commitment to delivering exceptional customer service, Mount Kisco Chevrolet has been serving the local community for over 20 years. Our team of dedicated professionals strives to provide a seamless and enjoyable car-buying experience for our customers. We offer a wide selection of new and used vehicles, as well as a state-of-the-art service center for maintenance and repairs. Join our team and be a part of our mission to exceed customer expectations. Mount Kisco Chevrolet is an equal opportunity employer and a drug-free workplace. As the fastest growing Chevy dealership in Westchester County, we are committed to hiring a diverse workforce with a dedication to delivering excellence in customer experience.

Posted 1 week ago

Director of Client Relations-logo
Director of Client Relations
ErnestPortland, Oregon
For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Ernest is currently in search of a Director of Client Relations (sales director) within our Portland, OR division. We are looking for talented individuals with a proven ability to motivate, manage, and develop and grow an outside sales force. This is a full-time position that offers a competitive base salary, bonuses, perks, benefits, and a wonderful company culture. The Director of Client Relations acts as the company’s consummate resource in achieving the long-term loyalty of our customers and managing all sales activities. This is accomplished through a combination of taking ownership of key account relationships and providing leadership, motivation, and direction to our sales force. Ultimately, this position is the focal point in our company’s long-term strategy to develop incremental GTM growth through in-depth selling with existing customers and through the acquisition of new customers. Manage and oversee the company’s sales direction and functions, including development of sales techniques, approaches and measurement standards. Strive to exceed the company’s sales objectives as to GTM production, GTM%, sales performance and customer loyalty. Manage, support and cultivate the development and growth of the sales force. Nurture the close working relationships with our valued supplier partners as it pertains to our core purpose. Maximize account penetration via in-depth selling. Ensure that the company’s sales force alerts senior management to any possible customer problems by immediately communicating complete and accurate information to all parties involved within the company. Respond swiftly, thoroughly and effectively to customer crises to assure satisfactory resolution. Conduct regularly scheduled reviews with the company’s sales force to discuss in-depth account reports, new opportunities, customer problems, competition, industry swings, new product information and introduction and organizational relationships. Act as the point-person for all departments when sales-related issues arise. Establish selling prices and approve deviations within company policy. Support and assist in the implementation of all company policies including credit and collections policies. Implement sales promotions, campaigns and sales contests. Lead monthly sales meetings. Operational Responsibilities Include: Develop and maintain a yearly business plan that includes programs for improving the profitability of the company. Contributes to building a positive team spirit. Inspires and motivates employees to perform at a high level. Make recommendations to the company for better results, which should include better methods, systems and procedures. Select, hire and train sales team. Requirements: Previous B2B outside sales experience Previous experience managing an outside sales team Experience with relevant business development approach preferred Industry experience not required Must have an active drivers license and an acceptable driving record Please learn more about Ernest Packaging Solutions by watching some of our Y outube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!

Posted 1 week ago

Community Relations Director /Sales Director-logo
Community Relations Director /Sales Director
Claiborne Senior LivingMcComb, Mississippi
As a Community Relations/Sales Director for our senior living community, you will have the opportunity to enhance the lives we serve while enjoying a range of benefits and incentives. This is a unique opportunity for a seasoned sales professional to drive lease-up occupancy through relationships with senior and community organizations, physicians, discharge planners, and other referral sources in our surrounding area. We are seeking an engaging, driven, and collaborative person. Some of the exciting benefits offered by Claiborne Senior Living for full-time employees are: Health Insurance Dental Insurance Company paid Life Insurance Dental Insurance Vision Insurance LT and ST Disability Critical Illness Accident Insurance Duties: Develops an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets. Identifies, builds and develops an effective network of community and professional sources. Assists with the processing of all required information necessary to complete a successful move-in. Completes all marketing reports and plans as assigned Performs other duties consistent with the position as assigned Skills and Qualifications: Prior Experience in Marketing and Sales B.A./B.S. preferred. Excellent writing/communication skills Telephone sale experience preferred Strong analytical skills Strong Microsoft Office Suite skills Minimum 3 years experience To be successful, each person on our team must not only believe in but must demonstrate our core values in their daily words and actions. Our Culture Matters- People are our priority. We create genuine and lasting relationships with a sense of appreciation, courtesy, and service. Take Ownership- We take responsibility for our actions while avoiding blame, excuses, or denial. We learn from our mistakes and rise above them. Remain Focused- We stay on task through completion, meet and exceed expectations, and remain diligent in our pursuit of excellence. Act with Integrity- We live the example we wish to set by doing what is right, even when it is difficult, or no one is looking. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 5 days ago

Resident Relations Manager-logo
Resident Relations Manager
Continental CareersMcDonough, Georgia
Continental Properties is looking for an enthusiastic and customer-centric Resident Relations Manager to join our team at our beautiful Springs at McDonough residential apartment community in McDonough, Georgia. You will help lead the successful operations of the community. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property. Position Specifics Full-Time Pay: $21.00 - $25.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies Meet with current and prospective residents to address issues Help increase resident renewal rates and organize resident events Skills for Success: Two plus years of apartment leasing experience required; resident relations manager experience desired Experience with Fair Housing Regulations and experience managing delinquencies An unmatched commitment to customer service Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here ! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Posted 1 week ago

Founding Developer Relations Lead-logo
Founding Developer Relations Lead
Botpress TechnologiesNew York, New York
Description We're hiring our first dedicated Developer Relations Lead to grow our thriving developer community of over 700,000 users across the world. This role will become the voice and advocate for our developer community: you'll be at the forefront, engaging directly with a wide variety of users daily, ranging from AI hobbyists to senior engineers at global enterprises. This role is primarily external-facing, deeply embedded within our developer communities in places like Discord, YouTube, and other social media. You’ll become an expert builder, understanding how real people and businesses are deploying AI agents. Internally, you'll serve as a key liaison between our community and our roadmap, translating user pain points into actionable feedback for our Product team. As our founding Developer Relations Lead, you'll build this critical function from scratch, setting the strategy, establishing best practices, and shaping the long-term vision for community engagement at Botpress. This means you'll need both hands-on experience in developer relations and the entrepreneurial drive to create something exceptional. We’re looking for someone who thrives on autonomy, excels in unstructured environments, and has the proven ability to define, execute, and scale high-impact initiatives. Responsibilities Own community engagement, becoming the daily point of contact for our users across Discord, LinkedIn, Reddit, webinars, and virtual hackathons. Evangelize Botpress across the web, making our product the go-to reference point for building and deploying AI agents. Deeply understand developer needs, pain points, and successes; translate these insights clearly back into product strategy. Create and share compelling technical demos, hands-on tutorials, and sample applications using Botpress. Organize and lead virtual and in-person meetups, hackathons, and webinars to drive community growth and product adoption. Work alongside Marketing to amplify user success stories and align messaging that resonates with developers. Actively influence our product direction by participating in strategic feedback loops. Success in this role looks like: Increased developer retention and active engagement within the Botpress community. Strong, tangible improvements in developer satisfaction and platform adoption. Continuous flow of valuable, actionable feedback influencing product improvements. Requirements Coding ability (JavaScript, TypeScript, Node.js). You can debug, troubleshoot, and demo with confidence. The ability to move comfortably between developing AI agents in the Botpress GUI and alongside our API. Proven hands-on experience in community management, developer advocacy, or developer relations. Natural communicator and relationship builder; genuinely excited by helping developers succeed. Comfortable and enthusiastic about public speaking, virtual events, and being the public face of Botpress's developer community. Practical understanding of Git workflows and modern web application development. Benefits Why You’ll Love Working Here High-Impact Role: You’ll be the bridge between our product data and our go-to-market efforts, directly influencing revenue and customer growth. Cutting-Edge Environment: Work with modern data stacks (Segment, BigQuery, Clay) and emerging AI GTM strategies. Collaborative Culture: Join a team that values open communication, continuous learning, and shared success. Growth Opportunities: As we scale rapidly, you’ll have the opportunity to define processes, make strategic decisions, and mentor new team members. Mission-Driven Company: Help shape the future of AI-powered workflows, assisting organizations across industries in harnessing the power of multi-agent systems. Ownership, Organization & Creativity: We place a premium on individuals who can take initiative, work autonomously, and creatively solve complex problems with an eye on key outcomes. Salary range: 120,000 to 200,000 USD We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

Posted 30+ days ago

Director, Government Relations (XS-8)-logo
Director, Government Relations (XS-8)
Office of the DC AuditorWashington, District of Columbia
Description The Office of the District of Columbia Auditor is pleased to announce the following job opening: Announcement No: DCA- 0 5 - 2 5 Position: Director, Government Relations ( X S 8 ) Opening Date: 5 /1 4 /25 Closing Date: Continuous If "Open until filled , " First Screening Date: Continuous Salary Range: Grade 8 ( $ 106,497 - $1 5 9 ,7 47 ) Agency Location : 1331 Pennsylvania Avenue, NW, Suite 800 South , Washington, D.C. 2000 4 Hybrid Work Available Tour of Duty : To Be Determined Promotion Potential: No Area of Consideration: Open to the Public Type of Appointment: Excepted Service No. of vacancies: 1 (To Be F illed As Grade 7 or 8) Please note all ODCA staff must be fully vaccinated against COVID-19. This position is not a collective bargaining unit. All applicants must submit (1) a n a pplication, (2) a resume ( please include salary history ) , and (3) responses to the ir critical thinking exercises or writing sample (as applicable) . Critical Thinking Exercise will be sent to applicants upon receipt of the application and resume. Critical T hinking Exercise responses or Writing Sample must be submitted as an “Additional File” in JobVite. Resumes submitted without an application and critical thinking responses will not be considered. Applications submitted without a resume and critical thinking responses will not be considered. "Residency Preference Amendment Act of 1988:" An applicant may claim a hiring preference over a non-resident applicant at the time of application. To be granted preference, an applicant must: (1) be qualified for the position, (2) submit an application indicating residency preference and (3) submit proof of bona fide District residency, as required, and maintain such bona fide District residency for a period of seven (7) consecutive years from the date of the appointment or promotion or forfeit the position. To claim preference, complete the following form: https://dchr.dc.gov/sites/default/files/dc/sites/dchr/publication/attachments/Residency_Preference_for_Employment.pd f Brief Description of Duties: The Office of the District of Columbia Auditor (ODCA) seeks a Director, Government Relations to serve as the agency’s principal liaison with the D.C. Council, directors and staff of Executive Branch agencies, and District of Columbia community organizations with the goal of increasing the impact of the agency’s reports and recommendations. The Director, Government Relations w orks under the supervision of the Auditor, serves as a member of the ODCA Management Team, and independently plans and carries out assignments. Supports leadership in building and maintaining relationships with members and staff of the D.C. Council, representatives of the Executive Branch, and community, business and advocacy organizations with an interest in government policies and practice. Promotes the activities of and increases the awareness of the Office of the District of Columbia Auditor (ODCA). Advocates on behalf of ODCA report recommendations and drafts testimony, issue briefs, and other presentations to advance understanding and acceptance of ODCA recommendations. Analyzes District government programs and the annual Financial Plan and Budget and drafts budget briefs on priority issues as assigned. Serves in a leadership role in managing ODCA’s Key Performance Indicators and annual performance report and updates KPI standard operating procedures as needed. Responsible for the annual recommendation compliance reports including liaison with audited agencies and internal policies and procedures for tracking recommendation compliance using eCase (or other audit software). Provides support to leadership on project selection and to the General Counsel on FOIA requests as needed. Performs other related duties as assigned . ODCA is an EEO and values work-life balance including options for remote work and virtual meetings. Some travel is required within the District including attendance at community meetings. The position requires a high degree of discretion due to the confidential nature of audit work and managing political relationships. Educational Requirements : An advanced degree from an accredited college or university in history, political science, public administration, or another field related to government operations or minimum of nine (9) years of progressive experience performing related duties and responsibilities. Qualifications/ General Experience: Demonstrated independence, initiative, and political sensitivity to operate effectively on behalf of the agency. Exceptional oral and written communication skills sufficient to advise leadership and prepare and present reports Knowledge of the District of Columbia and federal governments including legislative processes. Demonstrated experience and ability to review, analyze, and draft legislation and identify challenges that may arise from pending legislation. 1 NOTICE OF NON-DISCRIMINATION: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived Race, Color, Religion, National Origin, Sex, Age, Marital Status, Personal Appearance, Political Affiliation, Sexual Orientation, Gender Identity or Expression, Family Responsibilities, Political Affiliation, Disability, Matriculation, Familial Status, Source of Income, Genetic Information, Place of Residence or Business, Status as a Victim of an Intrafamily Offense, Credit Information, or Status as a Victim or Family Member of a Victim of Domestic Violence, a Sexual Offense, or Stalking. Sexual harassment is a form of sex discrimination that is also prohibited by the Act. In addition, harassment based on any of the above-protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Posted 30+ days ago

Senior Investor Relations Analyst-logo
Senior Investor Relations Analyst
TractianAtlanta, Georgia
Finance at TRACTIAN The Finance team at TRACTIAN is responsible for managing the company’s financial health and ensuring sustainable growth. This team oversees financial planning, budgeting, forecasting, and analysis, ensuring that all departments have the resources they need to operate efficiently. They also manage financial reporting and compliance, working closely with other departments to ensure alignment with the company’s strategic goals. Finance is key to driving profitability, managing cash flow, and ensuring that TRACTIAN maintains a healthy financial foundation as it scales. What you'll do As a Senior Investor Relations Analyst, you will manage investor communication, develop presentations for senior management and the board, and provide strategic insights into company performance. You will play a critical role in fostering strong relationships with investors and analysts, ensuring messaging is clear, consistent, and aligned with the company’s vision. The ideal candidate will have exceptional financial acumen, strong analytical and communication skills, and experience presenting complex financial and strategic information to high-level stakeholders. Responsibilities Develop and deliver impactful presentations for the board, senior management, and investors, ensuring clarity and precision. Monitor financial performance and market trends to provide insights that shape investor communications. Prepare investor reports, quarterly updates, and other materials to maintain transparency and engagement. Build and maintain strong relationships with key investors, analysts, and external stakeholders. Drive strategic messaging and positioning to align investor communications with company goals and performance. Requirements 3+ years of experience in Investor Relations, Corporate Communications, consulting, or strategic advisory roles. Advanced proficiency in PowerPoint and Excel, with expertise in creating detailed presentations and conducting financial analysis. Proven experience preparing high-quality presentations for board members and senior executives. Strong knowledge of financial statements, market trends, and valuation metrics. Exceptional written and verbal communication skills, with the ability to distill complex financial concepts for diverse audiences. Proficiency in Spanish or Portuguese is a plus. High attention to detail and a proven ability to perform under tight deadlines. Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage Paid Time Off (PTO): 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach. Birthday Time Off - Celebrate your birthday with a paid day off during your birthday week. Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities. Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

Posted 30+ days ago

HR Manager- Employee Relations & Leave Management-logo
HR Manager- Employee Relations & Leave Management
Concordance Healthcare Solutions CareersTiffin, Ohio
At Concordance Healthcare Solutions , we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions has a new and exciting opportunity for an HR Manager- Employee Relations & Leave Management (Classification: HR Manager). In this role, you will be responsible for managing and supporting day-to-day HR operations with a focus on employee relations, workplace issue resolution, compliance, and leave management. This role serves as a key resource to managers and employees, offering guidance on policies, performance concerns, conflict resolution, and other employment matters. A deep understanding of employment law and regulatory requirements is essential, as is the ability to research and interpret laws when unique situations arise. The Employee Relations Manager ensures alignment between HR practices and the company’s goals while fostering a positive, respectful, and inclusive work environment. This individual will collaborate with internal departments to promote consistent communication, fair practices, and timely resolution of employee concerns. The role requires sound judgment, confidentiality, and the ability to manage sensitive issues with professionalism and integrity. Essential Functions: Lead and manage the HR function by aligning departmental goals with the strategic objectives of Concordance Healthcare Solutions. Foster cross-functional collaboration to ensure HR initiatives support business needs and workforce development. Serve as a primary HR advisor to employees and managers, providing coaching, issue resolution, and guidance on complex HR matters including performance management, conflict resolution, and compliance. Oversee the administration of all leave of absence programs, including FMLA, ADA, Short/Long-Term Disability, and USERRA. Ensure compliance with federal and state laws, manage the interactive ADA process, and collaborate with payroll and benefits to ensure seamless employee experiences. Develop, implement, and update HR policies and procedures. Proactively monitor legal developments to ensure compliance and mitigate risk. Lead continuous improvement efforts for efficiency and compliance. Create and maintain standard operating procedures for leave administration and accommodations. Ensure timely documentation, proper tracking, and data integrity across all leave and compliance programs. Support and oversee the delivery of performance management, employee engagement, talent development, and promotion processes. Analyze trends and make data-driven recommendations for improvement. Lead employee relations investigations in a fair and timely manner. Collaborate with leaders to deliver consistent, policy-based resolutions and administer corrective actions as necessary. Develop and deliver training to employees and managers on HR-related topics, including new policies, the employee handbook, Drug-Free Workplace (DFWP), and other compliance requirements. Assist with data collection and reporting for audits, compliance reporting, and internal metrics. Use analytics to drive decisions related to turnover, engagement, and process improvements. Serve as backup for Workers' Compensation and Unemployment Insurance management. Collaborate with legal, payroll, and benefits as needed to ensure accurate and timely administration. Build strong relationships with internal stakeholders at all levels of the organization. Represent HR in company meetings, initiatives, and strategic planning discussions. Lead or participate in HR projects aimed at improving efficiency, compliance, and employee satisfaction. Stay current on industry best practices and propose enhancements as needed. Perform additional HR duties and initiatives to support organizational goals and ensure continuity of operations. What You will Need to be Successful: Bachelor’s degree in Human Resources, Business, or related field; equivalent combination of education and experience considered. Minimum of 5+ years of progressive HR experience with a focus on Employee Relations and Leave Administration. Strong knowledge of FMLA, ADA, HIPAA, COBRA, ERISA, and other applicable employment laws. Proven track record in managing confidential information and sensitive employee situations with discretion. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to lead initiatives, solve problems, and make sound decisions with minimal supervision. Proficiency in Microsoft Office and experience with HRIS and payroll systems. Strong organizational and time management skills with attention to detail. Ability to work collaboratively across teams and influence at all levels of the organization. Must pass a post-offer background check and drug screening. Work Location: This role is located in Tiffin, OH. With the possibility of a work from home hybrid model (in office part of the week and remote part of the week). We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Paid Sick Leave, Paid Holiday 401K Retirement Plan – Company match Company paid Short Term & Long Term Disability Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers . Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities

Posted 1 day ago

Assoc Vendor Relations Manager-logo
Assoc Vendor Relations Manager
MedlineNorthfield, Minnesota
Job Summary Manage a portfolio of branded vendors to obtain the best financial and operational position between both companies. Support Vendor Relations business functions such as but not limited to: acting as site administrator for the vendor portal platform; serving as primary contact for new vendor on-boarding and associated responsibilities, acting as site administrator for the ZenDesk Ticket System. Job Description MAJOR RESPONSIBILITIES Manage a small portfolio of branded vendors to obtain the best financial and operational position between both companies. Serve as the primary liaison between assigned vendors and Medline. Under the guidance of Vendor Relations management and Medline’s Legal team, negotiate agreements with vendors to achieve improved financial terms and conditions. Types of agreement include but are not limited to: Distribution Agreements, Operational Efficiency Agreements, and Transportation Agreements. Fulfill vendor portal S.M.E responsibilities: serve as the site administrator for the vendor portal platform and for the ZenDesk Ticket System. Manager new vendor onboarding process: Serve as primary contact for new vendor on-boarding and associated responsibilities. Facilitate new implementations: maintain control over the project schedule, risks, scope of work and budget. Serve as the escalation point of contact for all functional areas in the distribution division working with the vendor to problem-solve and mediate through challenges and opportunities that arise. Respond to vendor related questions or issues for efficient/effective resolution. Attend and/or support vendor business reviews under VRM leadership inclusive of other industry/divisional events. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $73,840.00 - $107,120.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Posted 4 days ago

Manager - Investor Relations-logo
Manager - Investor Relations
ChemoursWilmington, North Carolina
As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry. Chemours is seeking a Manager, Investor Relations, to join our Finance team! This position will report directly to the Vice President, Head of Strategy and Investor Relations at our Wilmington, DE location. Responsibilities: Conduct preparation of quarterly earnings materials and SEC filings, investor presentations and other communications working closely with other key company functions; Serve as a key liaison for investor and sell-side analyst engagement providing high quality service, further addressing administrative matters for investors where necessary; Coordinate earnings events and investor calls maintaining detailed notes on each interaction; Conduct ongoing equity research and market analysis for company leadership; Maintain an ongoing internal financial model and review those models prepared by sell-side research analysts for comparison; Coordinate with corporate communications, legal, business commercial teams, and other departments on critical communication issues to ensure consistent messaging and adherence to applicable SEC regulations on Financial Disclosures; Lead effort around shareholder targeting and investor strategy; Suggest, develop, and implement tools to support investor marketing in reaching and analyzing the investor customer; Remain current on changes in accounting, financial industry regulations, and other topics important to the operations of company; Pursue opportunities to continue to simplify and digitize investor relations analysis and processes; Perform other IR-related projects as requested; Ensure the maintenance of internal controls effectiveness in accordance with company standards and SOX requirements. The following is required for this role: Bachelor’s degree in accounting, Finance, or related field 4+ years of experience in corporate finance, investor relations, or equity research (buy-side or sell-side) Proven ability to build and develop complex financial models Solid understanding of manufacturing environments and equity capital markets Familiarity with US GAAP and SEC reporting standards Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Strong written and verbal communication skills, with the ability to clearly present financial concepts to internal and external stakeholders Demonstrated ability to work independently, prioritize effectively, and drive projects to completion Experience managing cross-functional projects and engaging with executive leadership The following is preferred for this role: MBA, CPA, or CFA designation Experience using financial data platforms such as FactSet, Bloomberg Terminal, or similar tools Prior experience creating scripts and presentations for investors or public-facing communications Strong interpersonal skills with emotional intelligence and the ability to influence and build trust across all levels of the organization High intellectual curiosity and a continuous improvement mindset Benefits: Competitive Compensation Comprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day At Chemours our people are one of our greatest strengths and critical to our success. We focus on both what our employees do each day, and how they do it, taking an inclusive approach to talent development, employee engagement, and strengthening our values-driven culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position Don’t meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities. In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do. Pay Range (in local currency): $120,064.00 - $187,600.00 Chemours Level: 27 Annual Bonus Target: 14% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."

Posted 3 days ago

Bilingual Patient Relations Specialist-logo
Bilingual Patient Relations Specialist
VieMed CareersLafayette, Louisiana
Essential Duties and Responsibilities: Answer calls from patients and other stakeholders Communicate effectively in both English and Spanish to assist patients with their inquiries Coordinate with other teams to ensure first call resolution Provide support such as explaining services and billing to patients Solid understanding of the products and services offered by the company to assist callers Provide translation to other members of the VieMed team who are engaging with Spanish speaking patients Address patient concerns and de-escalate issues when necessary Follow up with patients to ensure their needs are met and are satisfied with the service Perform Quality Assurance audits on call recordings in the phone system to provide feedback to department leaders for coaching and guidance to teams. Minimum Qualifications: High School Diploma or equivalent. Outstanding customer service skills as evidenced by prior experience. 1-3 years’ work-related experience in a health care setting preferred. Language Proficiency: Fluent in both English and Spanish with excellent verbal and written skills in both languages required. Preferred Knowledge, Skills, and Abilities: Excellent communication skills, both written and verbal, to interact knowledgably with patients, physicians, etc. Strong interpersonal and emotional intelligence skills to effectively problem solve and present solutions Understands and adheres to confidentiality requirements in relation to patient information You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Posted 30+ days ago

Client Relations Manager-logo
Client Relations Manager
BCH dba WellnessWorksAtlanta, Georgia
At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. Why you will love working here: Strong track record of providing excellent work/life balance. Comprehensive benefits package and competitive compensation. Commitment to fostering an inclusive culture of belonging and empowerment through our core values – collaboration, courage, agility, and respect. Why This Role? Remote role with flexibility and occasional travel Opportunity to support multiple client types—no assigned territory Great fit for someone adaptable, self-directed, and eager to learn Strategic visibility across multiple teams (Client Services, Ops, Strategic Accounts) Future-facing role with room to grow as the team expands What You’ll Do: Act as the primary liaison for assigned clients, from implementation through steady-state Onboard and train new clients according to their program objectives Build trusted relationships with hospital leaders and internal stakeholders Present client KPIs and performance metrics with clarity and professionalism Manage client communications, resolve service issues, and escalate concerns appropriately Coordinate across teams to ensure service quality and contract compliance Drive client retention, satisfaction, and opportunities for growth Support internal planning, documentation, and reporting processes Contribute to a nimble, growing team and help shape how we serve our clients What We’re Looking For: Bachelor's degree required (Healthcare Administration or Business preferred) 6+ years of client engagement or customer-facing experience 3+ years in healthcare industry preferred; healthcare marketing is a plus Strong communication and interpersonal skills; must be engaging and adaptable Able to interpret and present performance data to the hospital and internal stakeholders Comfortable navigating ambiguity and supporting multiple clients (10:1 ratio) Familiarity with project coordination or client onboarding is a plus Proficiency in Microsoft Office, CRM tools, and virtual meeting platforms Comfortable with some travel; role is fully remote PRIMARY LOCATION: Remote START DATE: Targeting July 1 COMPENSATION: Competitive salary + mobile phone stipend This position is eligible for our corporate benefits, please click this link for the details: https://myscpbenefits.com/ Login name: corp-guest Password: weheal SCP Health and its affiliated companies require all applicants for a non-clinical position to be vaccinated against COVID-19 as a condition of employment, except where prohibited by state or local law. To demonstrate compliance with SCP Health’s vaccination policy, proof of COVID-19 vaccination status will be requested upon a conditional offer of employment. SCP Health will consider religious and/or medical/disability accommodation and other legally required exemption requests as required by applicable law. #LI-MK1

Posted 3 days ago

Supplier Relations Manager-logo
Supplier Relations Manager
HFC RebrandFlower Mound, Texas
About the Company Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, Premier Garage, AdvantaClean, LightSpeed Restoration, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 3,500 franchise territories in the U.S., Canada and Mexico. Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. To diversify their portfolio, JM Family acquired Home Franchise Concepts in 2019 as their first non-automotive acquisition. The Company fits JM Family’s key investment criteria: asset-light with strong free cash flow characteristics and a track record of growth in an industry with long-term tailwinds. Since the acquisition, the Company has doubled the number of brands under management and is committed to continued, rapid profitable growth. A few of the Company’s many Accolades and Awards Entrepreneur’s Franchise 500 Entrepreneur’s Franchise 500 Best in Category Entrepreneur’s Top Low-Cost Franchise Entrepreneur’s Top New & Emerging Franchises Entrepreneur’s Top Home-based Franchises Entrepreneur’s Top 100 Global Franchises Position Summary: The Supplier Relations Manager supports franchisee success by delivering product training, maintaining sales enablement tools, and coordinating supplier relationships. This role ensures smooth procurement operations, helps standardize processes, and collaborates cross-functionally to drive consistency and efficiency across the franchise network. It's a hands-on, execution-focused position ideal for someone who thrives in a fast-paced, service-oriented environment. This is a hybrid position based out of Flower Mound, TX. Supervisory Responsibilities: This position will begin with no direct reports. Duties/Responsibilities: Help Drive Franchise Sales Performance by delivering hands-on training and maintaining sales enablement tools that improve product knowledge and sales techniques. Strengthen Supplier Relationships by coordinating sourcing activities, managing vendor communications, and supporting procurement operations. Contribute to Training Infrastructure by maintaining up-to-date educational content, onboarding tools, and job aids that help franchisees meet brand standards. Maintain Procurement Processes by executing standardized procedures that support operational efficiency and cost savings. Manage Data Accuracy & Accessibility by organizing and updating supplier and product-related information in internal systems. Other duties and responsibilities as assigned Sales Enablement Conduct virtual and in-person product and sales training sessions for franchisees. Develop and maintain sales support materials, including product guides, proposal tools, and sample kits. Work with franchisees and performance data to identify skill gaps and coordinate targeted training efforts. Organize and manage training materials on SharePoint and The Source. Supplier Coordination & Procurement Support Act as the primary point of contact for daily supplier communications and performance follow-ups. Assist with sourcing and onboarding new suppliers and communicating product updates to franchisees. Manage pricing updates, invoicing, vendor documentation, and compliance tracking. Support procurement operations by ensuring consistency in processes and helping to monitor key supplier metrics. Cross-Functional Collaboration & Event Support Partner with training , marketing, IT, merchandising, and supplier relations teams to coordinate initiatives. Assist in the planning and execution of supplier activities during national and regional franchise events. Stay informed on industry trends and share insights to help maintain a competitive offering. Required Skills/Abilities: Proactive, organized, and solutions-oriented Enjoys supporting others and working as part of a team S trong project coordination and time management skills Exceptional verbal and written communication skills Ability to work independently in a fast-paced environment Ability to interact professionally with customers and anticipate their needs Excellent organizational skills and attention to detail Clear communicator with experience delivering presentations or training Proficient in Microsoft Office tools (especially Excel and PowerPoint); familiarity with SharePoint is a plus Comfortable working cross-functionally and managing details in a fast-paced environment Willingness to travel up to 20% to support franchisee engagement and events. Education and Experience: Bachelor’s degree is preferred 3+ years of experience in vendor coordination, sales support, or procurement operations Experience in home improvement or remodeling industry is preferred Familiarity with franchise systems or multilocation businesses is preferred Physical & Workplace Requirements: Light duty work environment – primarily office-based with minimal physical exertion. Ability to sit for extended periods while working on a computer. Occasional standing or walking for presentations or facilitation. Ability to lift and carry up to 25 lbs occasionally (e.g., training materials, equipment). To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This job description is intended to describe the basic, critical elements of the job . It should not be construed as an exhaustive list of all responsibilities, skills, efforts , or working conditions associated with the job. This job description does not constitute a contract of employment. It may be modified or amended at any time at the employer’s discretion. HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. #HFCGO25

Posted 1 week ago

Team Member Relations Specialist-logo
Team Member Relations Specialist
Shake Shack EnterprisesAtlanta, Georgia
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Summary The Team Member Relations Specialist plays a crucial role in supporting Shake Shack’s People Resources function and is responsible for promoting a positive work environment by managing employee relations matters, resolving conflicts and fostering effective communication between employees and management. Reporting to the Sr. People Resources Business partner, this role serves as a liaison between employees and the HR team, ensuring compliance with company policies, procedures and employment laws. Key Responsibilities Employee Relations (ER): Serves as a key point of contact for employee relations issues, complaints and concerns and handles all in a fair, consistent and confidential manner. Assists in resolving employee relations issues, escalating more complex issues to senior HR team when necessary. Conducts thorough investigations into workplace concerns, allegations of misconduct or policy violations, ensuring compliance with legal and organizational requirements. Demonstrated ability to handle high volume of employee relations cases with the ability to prioritize based on level of severity and risk. Maintains accurate records and documentation related to employee relations activities, investigations and outcomes. Conflict Resolution: Mediates conflicts and disputes between employees and managers, promoting constructive dialogue and problem-solving. Facilitates discussions to resolve conflicts, ensuring mutual understanding and agreement among parties involved. Develops strategies and initiatives to prevent or mitigate workplace conflicts and promotes a culture of respect and cooperation. Management Guidance: Provides sound guidance to managers on HR policies, procedures and best practices for consistent conflict resolution. Manages the interactive process accommodation requests in compliance with the ADA. Manages Shake Shack’s Background Check process in compliance with local jurisdictional requirements. Administrative Support : Supports the E-Verify process. Performs other duties as required. Knowledge, Skills, Abilities Demonstrated ability to build rapport and trust with employees at all levels of the organization. Strong analytical and problem-solving skills, with a proactive and solutions-oriented approach. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Commitment to upholding ethical standards and promoting a culture of fairness, respect and inclusion. Related Experience Previous experience in employee relations HR or related roles. Strong knowledge of employment laws, regulations and best practices. Excellent communication, mediation and conflict resolution skills. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in HRIS (Workday preferred) and Microsoft Office Suite. Education Requirements Bachelor's Degree Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration or related field preferred. Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: Weekly Pay and Performance bonuses Shake Shack Meal Discounts Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Medical, Dental, and Vision Insurance* Employer Paid Life and Disability Insurance* 401k Plan with Company Match* Paid Time Off* Paid Parental Leave* Access to Employee Assistance Program on Day 1 Pre-Tax Commuter and Parking Benefits Flexible Spending and Dependent Care Accounts* Development and Growth Opportunities *Eligibility criteria applies Click the " Apply " button above to apply for this opening. About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Posted 3 days ago

Senior Revenue Accountant and Investor Relations Analyst-logo
Senior Revenue Accountant and Investor Relations Analyst
Everly HealthAustin, TX
Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems. We are seeking a world-class Senior Revenue Accountant to join our Finance Team. The ideal candidate is an ambitious self-starter who is excited to learn and grow within a fast-paced organization. This role will be responsible for supporting and running the monthly close process and be a key player in supporting the Company’s finance and accounting function. The ideal candidate will have a strong working knowledge of US GAAP, internal controls, and ability to multitask. This position offers a tremendous opportunity to gain experience with a growing company and have exposure across multiple departments at Everly Health. What You’ll Do: Own the month-end close activities in the revenue and cost of goods sold transaction classes, including preparing and reviewing account reconciliations and journal entries. Lead members of the team in improving processes, implementing controls and new systems where necessary. Be a key member in revenue automation and inventory management projects. Help build scalable accounting processes to support growth within the Everly Health organization. Support, adhere to, and help establish strong internal controls, policies and procedures. Work with the Director of Accounting and business unit managers related to technical accounting on new revenue streams and contracts. Maintain accurate documentation of revenue recognition for non standard contracts. Consult with the Sales team to ensure enterprise deals are structured in a manner that's most favorable to the Company from a revenue recognition and cost of goods sold standpoint. Assist in the preparation of monthly variance explanations for revenue, cost of goods sold, and other areas of responsibility. Assist in the annual financial statement audit. Assist in cross-functional initiatives and communicate progress effectively. Build out necessary reporting requirements for various internal and external stakeholders - retail marketing, investor relations, FP&A, etc. Participate in cross-functional process improvements (including the implementation of key internal controls) and support management in ad-hoc reporting and analysis requests. Support Investor Relations activities (including preparation of reporting, presentation materials and fulfillment of investor requests). Leverage AI to bring efficiencies to areas of ownership and involvement. Who You Are: Bachelor’s degree in Accounting, or related field required. 3-5 years of progressive accounting experience, eCommerce or healthcare preferred. Public accounting experience a plus. CPA or working toward completing CPA certification preferred. Knowledge and application of GAAP and ASC 606 contract reviewing. Deferred Revenue experience required. Advanced proficiency in Microsoft Excel required; NetSuite, Snowflake, Alteryx, OpenAI and/or Tableau experience a plus. A team player with excellent time management skills and high level of ownership and accountability and can challenge the status quo. Robust interpersonal and communication skills and the ability to work with cross-functional teams. Commitment to process improvement with prior experience in a fast-paced startup environment a plus.

Posted 30+ days ago

Integrity Express Logistics logo
Client Relations Specialist
Integrity Express LogisticsCincinnati, Ohio
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Job Description

As a Client Relations Specialist, you are responsible for assisting in the day-to-day functions as they relate to IEL customer credit. The primary tasks include setting up new customers, processing credit increases for existing customers and supporting the sales staff with their accounts receivable. This role works directly with 2-3 team members to ensure all broker and customer requests are handled in a professional and timely manner. This position is a member of the Accounting Department and reports to the AR Manager.

Position Description (Essential Duties & Responsibilities):

  •   Identify and prioritize incoming Broker requests for new customer setup and credit increases
  • Accurately enter customer setup information in IEL’s transportation management software, TMS
  • Analyze customer credit via both internal and external methods such as Experian, Blue Book and Internet Truckstop
  • Work with customers to most efficiently invoice and monitor payments
  • Communicate with management and broker if a customer is identified as high risk in areas such as credit score, IEL pay history or ships high value cargo
  • Monitor past due accounts and help identify problem accounts by contacting broker or customer contact for payment status
  • Facilitate the day to day workload in the department that includes new customer setup, credit increases and following up on past due invoices
  • Identify areas within the department that require improvement and offer solutions to those challenges
  • Handle additional responsibilities as needed

Knowledge/Skills/Experience:

Basic (Required)

  • High school degree or GED
  • Basic knowledge of Microsoft Office
  • Some data entry and customer service experience
  • Works well in fast paced team settings
  • Able to work on multiple tasks in a time sensitive environment while remaining detail oriented
  • Compliance with company procedures and can identify issues for escalation
  • Maintains a high standard of work product and professionalism

Preferred

  • Associate’s Degree or some College
  • Commercial credit experience
  • Background in lending or debt collection
  • General knowledge of transportation or logistics industry and transportation management software

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.


 

US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.