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H logo

Client Relations & Strategy Analyst

Habitat EnergyAustin, TX
We are seeking a highly analytical and strategic Analyst to support our company’s client service delivery and corporate strategy development. In this role, you'll be at the forefront of shaping how the company delivers its services to its clients, and how that fits into our wider strategy goals for the next 3-5 years. You will play a critical role in supporting the Client Relations function, ensuring the delivery of high-quality service through advanced performance tracking and commercial reporting. Beyond pure analysis, you will take an active hand in the client lifecycle—from supporting product management of our service portal to managing onboarding projects and technical request workflows. You will also support our Strategy function, in competitive analysis, business case development for new growth areas that the company identifies, and market positioning.This is an exceptional opportunity to build your strategic thinking skills, develop entrepreneurial experience, and make a meaningful impact in the rapidly evolving energy sector Your responsibilities will include: Business Performance Compile and analyze complex data to produce comprehensive commercial and operational reporting for quarterly business reviews (QBRs). Manage and refine the tracking of client performance and service delivery benchmarks against internal and external benchmarks. Own the product management & build of the client service portal Provide project management support for client onboardings and oversee ticket management for client requests to ensure timely resolution and high satisfaction. Identify and conduct “key differentiator” analyses based on past performance to support internal leadership and client-facing teams. Corporate Strategy Development Evaluate and refine business case planning for areas of expansion, namely MISO, PJM and SPP including: Analyze competitive landscape to assess Habitat’s positioning & performance compared to them Conduct product-market fit analysis of current, planned and proposed service offerings, including assessing fit based on market needs and industry trends (regulatory or otherwise) Conduct ad hoc research and internal/external discussions to identify growth opportunities Market Positioning & External Communications Support Business Development team in defining messaging for current and planned service offerings Develop compelling content for pitch decks and other external communications Lead market positioning initiatives with marketing and PR teams Requirements Preferred skills and experience: Bachelor's degree, ideally in a related field 2-4 years of experience in strategy, consulting, business analysis, focused on developing business cases and strategic recommendations Exceptional analytical skills with proficiency in Excel modeling, data analysis, SQL, as well as interest or basic understanding of Python Strong presentation development abilities and executive communication skills Demonstrated ability to translate complex data into actionable insights Excellent research capabilities and attention to detail ‘Nice to have’ skills and experience: Experience with energy markets, utilities, or renewable energy Experience in client segmentation and targeting Background in developing go-to-market strategies Proficiency with data visualization tools and advanced analytics Track record of entrepreneurial thinking and initiative Comfort operating in fast-paced, evolving business environments

Posted today

Hospice of Marion County logo

Professional Relations Liaison - Business Development Home Health - Hernando County

Hospice of Marion CountyOcala, FL
Empath Home Health, member of Empath Health is currently seeking a mission driven Business Development/Professional Relations Liaison to join our Ocala Home Health team supporting Hernando County Territory: Hernando County Schedule: Full-Time The Business Development/Professional Relations Liaison: The Home Health Professional Liaison is a relationship building and educational position. The Liaison will act as a consultant to our referral sources to educate them about Home Health services. It is expected that the Liaison would be an expert in Home Health services, as well as adept at educating our professional community regarding the benefits and scope of Home Health services. He/she would be expected to identify and facilitate opportunities for marketing, referrals, community outreach, and education of the Home Health program. Position Requirements Education and/or Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Licensure: B.A., RN preferred, related field or equivalent experience. Minimum 2 years outreach, professional relations and/or sales experience. Home Health strongly preferred. Excellent communications and interpersonal relationship skills, including public speaking experience. Must have reliable transportation/insurance and be willing to travel throughout the county. Ability to work unsupervised exercising a high degree of discretion and independent judgement. Suncoast Hospice, Empath Home Health, and Empath Health Pharmacy are proud to be accredited by the Joint Commission showing our commitment to quality. Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services. Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees. Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!

Posted 4 weeks ago

R logo

Customer Relations Representative - State Farm Agent Team Member

Randolph LoydRamsey, New Jersey

$18 - $23 / hour

Responsive recruiter Replies within 24 hours Benefits: Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Training & development Flexible schedule ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Randolph Loyd- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Must be willing to obtain insurance licensing. Compensation: $18.00 - $23.00 per hour We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance. Our office is located in Ramsey, New Jersey. Our office is open Mon- Fri. 9- 5pm Sat. 9:30 -12:30 Evenings by appt . We currently have 5 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Golden Triangle Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 day ago

Coyote Logistics logo

Carrier Relations Manager

Coyote LogisticsChicago, Illinois

$50,000 - $55,000 / year

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook , X , LinkedIn , Instagram , and YouTube . Compensation target for this role is $50,000 - $55,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Carrier Relations Manager, you are responsible for executing and upholding commitments made by our RXO carrier partners. You will assist in having conversations with our carrier partners once service or acceptance issues are identified. The Carrier Relations team will be responsible for reviewing and executing strategic bids that align with the customer account strategy and ILA/GM targets. You will review carrier ranks on routing guides based on the capacity, service and rate presented as well as the overall commitment made to RXO by the fleet. What your day-to-day will look like: Partner closely with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction. Collaborate with Customer teams to identify, develop, and support new business opportunities across the network. Oversee the full bid process—including target setting, requirement definition, and stakeholder communication—to ensure competitive and profitable outcomes. Participate in on‑site, face‑to‑face customer meetings to present network capabilities, discuss solutions, and build strategic relationships. Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long‑term strategy. Develop and maintain strong relationships with key carrier leadership, including terminal managers, regional leaders, and VP‑level contacts. Proactively procure capacity for lanes experiencing service challenges, losses, or performance gaps to ensure continuity and customer satisfaction. Analyze performance, cost, and capacity data to determine the appropriate primary, secondary, and backup carriers for each lane within the network. What you’ll need to excel: At a minimum, you’ll need: 3 years of experience in the transportation or logistics industry; preferably in an asset-based role or working with carriers It’d be great if you also have: Strong analytical skills and proficiency in MS Excel Ability to build strong relationships and be a team player Effective communication skills and organization Confident decision-making skills Ability to prioritize and attack issues with a sense of urgency while maintaining composure Do Well, Be Well Comprehensive medical, dental, vision, and life insurance coverage Retirement 401(k) featuring employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Employee Assistance Program (EAP) Industry-leading mental health resources Complimentary membership to Peloton Access to LinkedIn Learning for continuous skill enhancement Paid time off and paid parental and disability leave 3 paid community service days annually Important Notice to US Applicants: Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.

Posted 4 days ago

Zoox logo

University Relations Recruiting Manager

ZooxFoster City, CA

$177,000 - $213,000 / year

The University Relations Recruiting (UR) Leader will own and evolve Zoox's early-career talent strategy, with responsibility for the full lifecycle of university recruiting programs. This role blends hands-on recruiting expertise with program leadership and people management. You will lead a small team of recruiters, partner closely with hiring teams and cross-functional stakeholders, and scale programs that attract, hire, and convert top early-career talent into long-term contributors at Zoox. In this role, you will... Lead and develop a team of university recruiters, providing direction, coaching, and hands-on support across sourcing, interviewing, offers, and closing. Own and scale Zoox's university recruiting programs end-to-end, including sourcing strategy, interview processes, intern experience, offer management, and full-time conversion. Partner with hiring managers, People Partners, and cross-functional teams to align early-career hiring plans with business needs and headcount priorities. Build and maintain relationships with senior stakeholders to support university partnerships, programs, and intern recruiting. Design and execute inclusive early-career recruiting strategies, including targeted outreach and partnerships to support diversity hiring goals. Represent Zoox at university events, conferences, and meetings, promoting the company's brand and interests. Manage program budgets, forecasting, and vendor relationships while continuously improving efficiency and scalability. Qualificiations 7+ years of recruiting experience, including direct ownership of full-cycle recruiting and early-career or university programs. Proven experience leading or mentoring recruiters and influencing hiring outcomes at scale. Strong knowledge of sourcing strategies, candidate assessment, offer negotiation, and closing in competitive talent markets. Familiarity with common university recruiting tools and platforms. Ability to use data and metrics to evaluate program performance and inform decision-making. Bonus Qualifications Demonstrated experience building and maintaining strong university partnerships. Experience managing complex, multi-stakeholder programs with strong operational rigor and attention to detail. Proven experience hiring diverse early career talent. $177,000 - $213,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesBoston, MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 30+ days ago

Aristotle International, Inc. logo

Senior Director Of Consulting And Client Relations

Aristotle International, Inc.Washington, MA

$100,000 - $175,000 / year

Aristotle is seeking a Senior Director of Consulting and Client Relations to join our Professional Services Division. This role leads strategic campaign initiatives, manages high-profile clients, and drives division-wide growth. Responsibilities include overseeing multiple projects, ensuring operational excellence, and shaping long-term strategy in collaboration with senior leadership. Candidates should bring extensive experience in corporate or trade association settings, with a focus on Political Action Committees (PACs), advocacy programs, or related fields. Strong leadership, collaborative skills, and a proven record of advancing client success are essential. Responsibilities: Oversee portfolio of client accounts alongside senior staff ensuring delivery of high-quality consulting services. Collaborate with the political consulting division, including working with team account managers on day-to-day deliverables for client portfolio. Develop and implement campaign strategies, ensuring projects are executed on time, within budget, and to the highest standard. Build and maintain strong relationships with clients, serving as a primary point of contact for political consulting engagements. Collaborate with senior leadership to identify new business opportunities and develop client proposals. Analyze political, electoral, and fundraising data to provide actionable insights to clients and internal teams. Monitor and analyze key performance metrics to track campaign progress against goals and identify areas for improvement. Stay current on political trends, election laws, and best practices in political consulting, and share knowledge and insights with the team. Salary Range: $100k-$175k/year

Posted 30+ days ago

G logo

Director, Consultant Relations

Galileo.ioNew York City, NY

$150,000 - $200,000 / year

About the Role As Director of Consultant Relations, you'll play a pivotal role in Galileo's growth by developing and expanding strategic partnerships with top consulting firms and navigation platforms. You'll be responsible for shaping our go-to-market strategy through partnerships, driving revenue, and managing relationships with our key partners. This role will require a leader who thrives in a fast-paced environment, with a strong track record of building high-impact partnerships in the healthcare industry. Working directly with Sales, Marketing, and Account Management teams, you'll increase awareness and engagement within consulting firms and benefit navigation companies, collaborate to drive significant revenue growth through effective management and expansion of existing partnerships, and build relationships with executive decision-makers in partner organizations. This is a remote role, reporting to the SVP of Commercial Sales. Here's what you'll do: Position Galileo as a thought leader with benefits consultants: Develop mindshare and trust by establishing Galileo's expertise and credibility within the consultant community through strategic positioning and relationship building Enable employer sales through consultant relationships: Support the sales team by facilitating introductions, meetings, and leveraging consultant relationships to gain better access and build a meaningful pipeline that drives successful closures Create compelling content and outreach strategies: Partner with marketing to develop targeted materials including webinars, microsites, case studies, and white papers designed specifically for consultant audiences Cultivate internal advocates: Identify and engage clinical subject matter experts within consultant organizations to establish understanding and belief in Galileo's model, enabling them to become internal champions Develop scalable business review frameworks: Create standardized business reviews by partner that can be effectively deployed in conversations with consultants across the country Build strategic preferred partnerships: Explore and develop preferred partnership opportunities with clear objectives and win-win outcomes that drive mutual value Own and drive consultant pipeline results: Take full ownership of the consultant pipeline, driving growth, enabling partners to bring quality prospects, and supporting successful customer onboarding Shape go-to-market strategy: Partner across Sales, Marketing, and Account Management to present a unified presence with benefits consultants and inform overall GTM approach Manage and optimize navigation platform partnerships: Effectively manage existing partnerships with navigation platforms, building pipeline within these channels and clearly communicating the value proposition Leverage client success stories: Feature established clients through webinars, case studies, and video content to support employer partnerships and target prospects linked to strategic partnerships About You You're a seasoned partnership professional who understands that successful channel relationships create measurable business impact through strategic relationship building and execution. You have deep knowledge of the healthcare benefits landscape and understand the distinct priorities and decision-making processes of consultants, employers, and navigation platforms. You excel at building trust and credibility with senior stakeholders and translating complex healthcare solutions into clear value propositions that resonate with different audiences. You thrive in collaborative, cross-functional environments and take ownership of pipeline development and revenue outcomes. You have an established network within the benefits consulting community and know how to leverage these relationships to create opportunities. You're ready to join a growing digital health company and apply your partnership expertise to drive significant business growth. We would love to hear from you if you have the following or equivalent experience: 10+ years of experience in channel partnerships, strategic alliances, or business development in the healthcare industry, with a proven track record of managing high-value partnerships Deep understanding of healthcare sales dynamics, particularly in the digital health and telehealth sectors Expertise in leading cross-functional teams to execute successful go-to-market strategies with partners Existing deep network with benefits consultants and other healthcare stakeholders nationally Strong communication, negotiation, and presentation skills, with the ability to influence and build relationships at the executive level Demonstrated ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities A passion for transforming healthcare and improving outcomes for patients Compensation Range: $150,000-$200,000 annualized salary based upon prior experience, performance, and market dynamics. This role is eligible for variable compensation and equity. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&D, and Life insurance Paid Family Leave 401K + match Paid Time Off

Posted 1 week ago

Crane Worldwide Logistics logo

Director Strategic Client Relations

Crane Worldwide LogisticsHouston, TX
ESSENTIAL JOB FUNCTIONS Communication Responsible for actively engaging with respective vertical leaders in efforts to collaboratively review business plans, both account and vertical specific. Create Value Propositioning and drive solutions. Provide, document, and review one strategic solution per client managed in their book of business per quarter. Internal and external business reviews on a monthly basis. This should be shared collaboratively with team members in each region and with Executive Sponsors. Responsible for relationship alignment and network penetration. Senior Level relationship building, management and engagement both internally and externally. Responsible for acting as the trusted advisor both internally and externally. Create and deploy SOP to respective origin/destination points. Obtain sign off both internally and externally. Manage RCCA process and drive continuous improvement. Manage strategic formal RFQ opportunities. Engage with Implementation Managers for all new business. Manage anomaly and exception reports both financial and operational. Drive cross selling opportunities within the Crane group (ex. Crane Freight, Crane Trade, Brokerage, etc) Define/document/ and gain sign off on Scope of Work both internally and externally. 70% client facing role Financial Responsible for writing and deploying invoicing requirements contained within the SOP. Collaborate with stations and client to build a healthy and steady collections process. Maintain AR below percentage in accordance with company goal. Responsible for driving 10% Net Revenue growth YOY for respective book of business. Travel Ability to travel both International and Domestic. OTHER SKILLS AND ABILITIES Excellent written and verbal communication skills Demonstrates effective negotiation and closing techniques Excellent organization and problem solving skills Functions well both independently and in a team setting Proficient in both Excel and Microsoft Word EDUCATION AND DIRECT WORK EXPERIENCE High School Degree or GED required. Bachelor's Degree; or equivalent combination of work experience and completion of the LDP Program. Minimum five years related experience. Minimum four years industry experience preferred. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Talking, hearing and using hands to operate computer equipment Vision abilities required by this job include close vision and the ability to adjust focus Job may require extended sitting or standing, use of standard office equipment. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Potential to earn a quarterly bonus Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: http://www.dhs.gov/e-verify Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Posted 30+ days ago

Smithfield Foods, Inc. logo

Manager, Investor Relations

Smithfield Foods, Inc.Smithfield, VA
If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We're looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Apply Now! THE VALUE YOU'LL BRING: The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. The Manager of Investor Relations will play a key role in supporting the Vice President of Investor Relations in executing Smithfield's strategy to maximize shareholder value. This individual will focus on managing and optimizing critical investor relations functions, playing a key role in the quarterly reporting process, as well as developing investor presentations and other investor communications. The Manager will support investor and sell-side analyst targeting, outreach, and engagement efforts and will partner with Financial Planning & Analysis to oversee the sell-side consensus model. The ideal candidate will be a strategic thinker with strong financial acumen, excellent communication, relationship, and project management skills, attention to detail, and the ability to work cross-functionally to support investor engagement and strategic decision-making. WHAT YOU'LL DO: The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Quarterly Reporting and Analytics: Manage the quarterly analytics package, working closely with Financial Planning & Analysis (FP&A), Financial Reporting, and other teams to ensure the timely preparation of conference call scripts, results releases, and Q&A materials. Ensure all materials are data-driven, accurate, and consistent with company messaging. Manage production schedule spanning cross-functional team members (Financial Reporting, Legal, Financial Planning & Analysis and Marketing). Consensus Analyst Model: Partner with FP&A to manage the sell-side analyst consensus model to prepare for quarterly reporting and to provide market expectations to management. Monitor analyst reports and consensus estimates, analyzing trends, providing actionable insights, and highlighting discrepancies for senior leadership. Investor Communication and Messaging: Develop and update messaging for investor communications, including press releases, earnings call scripts, Q&A, and strategic talking points. Ensure alignment with corporate strategy and market expectations. Investor Outreach and Engagement: Support the development and execution of targeted investor outreach strategies. Track ownership trends, stock performance, and investor sentiment to guide the company's outreach efforts. Investor Database Management: Manage the Investor Relations contact management database, ensuring all investor interactions and touchpoints are accurately recorded and maintained. Ensure timely follow-up and the upkeep of key investor information for outreach and relationship-building efforts. Data-Driven Insights: Provide actionable insights based on data analysis, including benchmarking peer reporting, financial metrics and KPIs, and assist senior leadership in strategic decision-making. Event Management: Manage the planning and execution of key Investor Relations events, including quarterly earnings calls, the Annual Meeting of Shareholders, and investor conferences, ensuring all events align with the company's investor relations strategy. Internal Collaboration: Work cross-functionally with senior leadership and key internal teams to ensure consistent communication, transparency, and alignment in investor messaging. Administrative Support: Manage the IR shared inbox, department budget, vendor relationships, and record-keeping, ensuring smooth operations within the Investor Relations function. Leadership: Drives a positive employee experience through leadership by way of employee development and coaching. WHAT WE'RE SEEKING: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Bachelor's degree from an accredited four-year college or university in Accounting, Finance, or Economics, and 5+ years of relevant experience; or equivalent combination of education and experience required. 2+ years of demonstrated experience in team management/development or project leadership required. Experience in investor relations, equity research, financial analysis, performance reporting, or a related role, with an emphasis on financial modeling, quarterly reporting, and investor communications. Strong financial modeling and analytics experience. Exceptional written and oral communication skills with strong attention to detail. Demonstrated ability to collaborate cross-functionally and work with senior leaders to deliver results. High degree of integrity, professionalism, and the ability to maintain confidentiality. Advanced proficiency in Microsoft Word, Excel, and PowerPoint, with an emphasis on Excel for financial modeling and analytics. Some travel required. OTHER SKILLS THAT MAKE YOU STAND OUT: MBA preferred. Investor Relations agency, or in-house experience, or capital markets (investment banking; buy- or sell-side) experience. Experience in the food/consumer staples industry is preferred. Relocation Package Available No EEO Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.

Posted 2 weeks ago

ANDURIL INDUSTRIES logo

Associate Director Government Relations

ANDURIL INDUSTRIESWashington, DC

$113,000 - $149,000 / year

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM The Anduril Government Relations (GR) team is responsible for developing and implementing Anduril's government affairs strategy with the federal legislative and executive branches as well as state and local government officials. ABOUT THE JOB We are looking for an Associate Director of Government Relations to join the team in Washington, DC. In this role, you will assist in the development of the engagement strategy with Members of Congress and their staff, Professional Staff, Congressional Leadership teams, Caucuses and other bodies, as well as the executive branch in connection with. You will also represent the company before a range of audiences to include Members of Congress and their staff, Committee Staff, executive branch officials, industry groups, and other audiences as appropriate. You must have significant knowledge and experience of the national security related US federal budget/appropriations and policy making processes and how these processes impact and support the company's business development agenda. You should be a self-starter with strong communication skills, both verbal and writing, and work well as part of a team. If you are someone who takes initiative and finds innovative solutions to drive forward priorities as part of a dynamic, fast paced team-oriented environment, this might be the job for you. WHAT YOU'LL DO As a key Member of the Government Relations team, roles and responsibilities include, but are not limited to: Support the development and execution of near term and long term government relations strategies to build the company's reputation, enhance the strategic positioning in the industry, and increase the understanding of the company and its business objectives in Washington, DC. Develop and implement GR strategy across business lines and fiscal years and engage on company-wide efforts to enact strategic national security policy and funding priorities through the congressional and executive branch processes. Support the planning and execution of appropriations and authorization strategies leading to direct revenue capture for multiple business lines, to include the engagement strategy with Members of Congress and their staff, Congressional Leadership teams, Caucuses and other bodies to increase support for budgetary and policy requests that have direct and material impact on Anduril revenue targets. Coordinate and oversee visits by congressional Members and staff to Anduril facilities in the United States and, as required, internationally. Support the company's congressional engagement process to include the drafting and submission of policy and funding requests and supporting documentation, white papers, power points, congressional testimony and hearing prep, and other required deliverables. Monitor, analyze, and engage the annual congressional policymaking process to support the company's priorities with a particular focus on annual appropriations, and defense and homeland security policy. Collaborate internally and externally on Anduril priorities, messaging and general outreach to ensure coordination and integration across the business development teams, independent consultants and senior leadership at the company. Support the company's Political Action Committee priorities. REQUIRED QUALIFICATIONS A least 5+ years of experience in the national security, government relations, and/or federal executive or legislative arena is recommended. Holds considerable defense/national security experience on Capitol Hill or government relations related positions either for the Executive Branch or in a similar defense industry position. Demonstrated success in planning and implementing strategies to promote government relations priorities and influence change in the legislative policy and budget process. Extensive knowledge of US federal appropriations and policy making processes, including executive agencies, the White House, Senate and House and an understanding of how these processes impact the company's business development agenda. Experience with defense policy and budget issues and knowledge of the defense and national security sector and key stakeholders. Ability to build coalitions and to develop and maintain relationships with key Congressional and executive branch officials and industry and trade associations. Excellent verbal and written communication skills. Proven ability to work independently to pursue short and long-term goals. The ability to work and be an integral part of an action-oriented, decision-making working environment. Bachelors degree required. Graduate degrees welcome but not required. Ability to travel approximately 25% or greater. Must be available to work on-site in our DC Office Position will require individual lobbyist registration under the Lobbying Disclosure Act of 1995. Currently possesses or is eligible to obtain and maintain an active U.S. Top Secret security clearance US Salary Range $113,000-$149,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development Commuter Benefits: Company-funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ .

Posted 30+ days ago

M logo

Community Relations Representative Part Time

MiamiMiami, Florida
Description: This position builds relationships with medical facilities and attorneys that have the opportunity to refer clients to our Physical Therapy Clinic. Education: High School Diploma/GED required; Bachelors in Marketing or Business preferred Qualifications: Minimum requirements include at least 1 year experience in a healthcare environment in sales would be a plus. A solid reputation and local contacts preferred. General computer experience, such as Microsoft Office, is required. Must be detail oriented, self-managing, and have excellent customer service skills. You must also have a car. Primary Duties: Meet with doctors, attorneys and other professionals to inform them about our services. Attend networking meetings; may include participation on Boards, committees, or other community activities to enhance the company’s reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence. Exhibit at conferences, expos and vendor fairs. Identify new and innovative marketing and business development opportunities. Increase agency visibility online and through electronic communications and be able to demonstrate the increase through the use of system metrics Search for relevant material and write copy to post on Blogs, Facebook and other mainstream social media platforms Develop and maintain databases to include potential referral sources, prospective clients and former clients To be considered, please send your resume as soon as possible. We offer a competitive salary, bonuses, career advancement opportunities and a great work environment. Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child. Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring. According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said. According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.” Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J. “I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L. “What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G. Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

Posted 1 day ago

J logo

Member Relations Customer Service Representative - Weekend Shift

JCC Greater BostonNewton, MA

$17 - $19 / hour

Become a part of our vital and vibrant team! We are seeking to hire immediately for a weekend shift! In an exciting, supportive, fast-paced environment, the Member Relations Specialist provides day-to-day support to the Membership Department and serves as the key point person at our Member Relations desk. The individual in this position will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of programs and services. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values- Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Provide members and guests with exceptional customer service, upholding employee and member safety as a primary priority Greet all members, guests and staff with a pleasant, professional demeanor and welcoming manner Enforce all safety and security measures Respond to inquiries via phone, email, and in-person regarding JCC programs and services Handle member concerns and feedback to ensure a positive experience and resolution of issues Promote JCC membership and programs, and actively participate in the member retention process while supporting the organization, programs, staff and members Provide information about the JCC's offerings, events, and classes to current and prospective members Conduct tours of the facility and make the prospective member aware of all available memberships, enrichment programs, classes, and services to strengthen membership value, in the absence of a sales representative Effectively execute tasks related to front desk operations, Membership accounts and processing Present information and assistance related to membership rates, programs, services and scholarships Manage membership accounts, including renewals, upgrades, and inquiries related to billing Operate and master all software that is required to assist members and guests Standard staff expectations include and are not limited to: Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected Actively participate as an essential team member Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through role modeling Enthusiastically representing the organization, model excellence and achievement Attend JCCGB meetings and trainings as assigned Other duties as assigned Job Details: This is a part-time, +/- 8 hours per week, non-exempt position. Located in Newton, Massachusetts, this on-site job has some weekday 5:15 a.m.- 9:15 a.m. shifts, as well as a potential weekend shift. There is some flexibility in the work schedule. Offering great perks, a supportive vibrant in-person work environment, and a competitive starting pay rate of $17.00 - $19.00 per hour . The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/ JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements Education and Experience: Bachelor’s Degree and 1 year related customer-facing experience in hospitality, customer service, sales or fitness center is required. Experience with cash handling and a customer relationship management database is desired Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet minimum criteria. Skills and Abilities: Must be proficient with Word, Excel, and Outlook. Working knowledge of membership databases, a plus. Agile with the ability to adapt to evolving and changing circumstances and needs. Ability to manage situations effectively and diplomatically and adapt to evolving needs and circumstances. Strong interpersonal and communication skills, both verbal and written Proficient decision-making ability and attention to detail, along with excellent telephone etiquette Must have the ability to deal diplomatically with problematic situations as they occur in interacting with staff and the community at large Ability to work collaboratively in a team-oriented environment Aptitude to take initiative and prioritize tasks, as well as handling a range of administrative and customer service related activities Outgoing, welcoming, with the ability to be authoritative when needed Demonstrated ability to solve problems efficiently while maintaining a positive attitude Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure Remaining flexible, proactive, resourceful, and efficient is equally important. Flexibility to work varied hours, including evenings and weekends as needed. Physical Requirements: Able to work well in-person in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry objects weighing 30-40 pounds (boxes of supplies, etc.). Prolonged periods sitting at a desk and working on a computer, answering a telephone, and interacting with members. This work is on-site and requires in person presence. Flexibility to work varied hours, including evenings and weekends as needed. Weekly schedule to be determined and subject to change depending on department staffing needs. ADA Statement: Individuals must possess these criteria for knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to offering competitive wages, rewarding work and great career opportunities within a supportive environment, this position offers statutory such Mass Sick time. JCCGB Perks! Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: · Use of the Fitness Center at Leventhal-Sidman · Access to group fit classes, Arts & Culture adult programming at member rates, · Discounts on a variety JCCGB's fitness/wellness programs and services · Free wellness events! Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: · Supportive colleagues · Team camaraderie · How their managers treat them · Individual autonomy · Knowing what their work contributes to and how it impacts others · Pride in working for the JCC · Program and service quality · Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Posted today

Peninsula Open Space Trust logo

Senior Manager, Communications & Media Relations

Peninsula Open Space TrustPalo Alto, California

$130,590 - $145,100 / year

Description Senior Manager, Communications & Media Relations If you believe powerful storytelling can protect land, shape public understanding, and bring more people into the conservation movement, this role is for you. As Senior Manager, Communications & Media Relations reporting to our Chief Marketing Officer , you will lead POST’s media and communications strategy—crafting clear, compelling narratives that advance land conservation, support policy and project goals, and reflect our commitment to equity, inclusion, and public access. Partnering closely with senior leadership and cross-functional teams, you will guide how POST communicates in moments of opportunity and urgency, ensuring our mission, values, and impact are represented with clarity, credibility, and purpose. Why You’ll Love This Role You’ll operate at the intersection of strategy, storytelling, and impact—shaping how a mission-driven organization shows up in the world. You’ll have a seat at the table with senior leadership, the autonomy to lead bold communications strategies, and the opportunity to translate complex land, policy, and equity work into stories that resonate with diverse communities. If you thrive on trust, collaboration, and high-stakes moments—and you’re energized by turning big ideas into clear, compelling narratives that advance conservation and belonging—you’ll find this role both challenging and deeply meaningful. POST is currently a hybrid workplace . Our hybrid work policy supports work schedule design for time in the office, field, or remote that optimizes individual and team performance based on specific job requirements. The successful candidate for this job should expect to be in the office several days per week and must live within a reasonable driving distance to POST ’s Palo Alto office, to its lands on the San Francisco Peninsula and in the South Bay . Responsibilities Build and execute proactive and reactive media communications strategies and tactics that support land projects and transactions, local, state and federal policy work when needed, and general POST corporate activities using messaging that effectively communicate s our mission, vision, strategic plan directions and values. Weave separate initiatives into a comprehensive narrative when possible. Lead the process to define, coordinate and disseminate high-impact messages across internal teams, including subject matter experts, content, digital, fundraising and executive teams. Collaborate with external partners, legal counsel, and other relevant parties as necessary for coordination and alignment . Work to incorporate POST’s three pillars of building climate resilience, enhancing biodiversity and expanding equitable public access to nature into messaging content, media relations, and activities in a way that makes POST ’s brand accessible, welcoming and friendly to all the communities we serve. Develop relationships with and act as the central point of contact with media contacts that focus on land conservation, land use, local climate change - related issues, and other stakeholders while managing and optimizing our PR agency relationship. Engage and align POST staff and board with messaging initiatives including public - facing assets like media statements, blog posts, communications plans, briefing materials for spokespeople and more. Prepare and train spokespeople both internal and external to POST as appropriate. Advise POST leadership on media strategy, and clearly communicate various campaign goals and performance metrics . Support crisis communications when necessary and quickly drive cross - functional team alignment ; regularly anticipat e reputational risks and develop appropriate communication actions. Manage in-bound press inquiries on a range of time-sensitive issues and other mid- and longer-term opportunities . Job Requirements 7 + years of professional experience in corporate communications including media relations. A strong understanding of the Bay Area land conservation industry, players, practices and norms. A strategic communications professional with a strong ability to communicate and work across multiple stakeholders on story opportun i ties and projects . Strong media relations skills with experience in crisis communications. Comfortable providing counsel to C-level executives, and working independently to identify problems and solutions. Ability to move seamlessly between big strategic thinking and tactical execution , and juggle multiple, sometimes competing priorities, to set a vision and guide colleagues toward implementation. An excellent verbal and written storyteller able to craft compelling corporate narratives. Experienced in public relations agency management and resource allocation. Able to work with discretion, professionalism and sensitivity when dealing with complex, sensitive, and confidential issues. Diplomacy and positivity in challenging situations , and the ability to receive and deliver constructive criticism. Experience working under tight deadlines with speed, accuracy and consistency. Willingness to speak directly to various audiences including media, staff, board and public. Excellent project management skills with understanding of models such as RASCI and/or MOCHA project management frameworks. Well - versed in all current communications tools across platforms such as the Google application suite, Microsoft tools and online meeting platforms. This job has the following physical requirements : Regular and accurate communication with others and completion of work tasks involving the use of phone, computer, web, and video technology, the ability to interact effectively with digital and printed materials, and to operate required job-related equipment. Ability to drive a vehicle for offsite meetings or to visit remote locations . Ability to lift and carry up to 10 lbs. of equipment or supplies in the office or field. Ability to traverse uneven or rough terrain, and to tolerate exposure to outdoor elements and varying weather conditions when attending events on the land. There are occasional duties that occur outside regular working hours. Reasonable accommodations will be made to allow a person to perform essential functions. If you would like to apply: Please write a cover letter telling us why you are a great match for this role. We cannot give the same level of consideration to applications submitted without a cover letter. $ 130,590-145,100 STARTING SALARY RANGE FOR THIS POSITION: depending upon level of skills and experience, plus excellent benefits including medical, dental, vision , retirement account contribution & matching, generous time off, paid maternity/paternity/family medical leave, pet insurance, excellent learning and mental/physical wellness programs, personal mobile/internet usage stipend , commuter benefits, and more! POST’s Core Values: Nature Connects Us All : We believe that we are part of an interconnected web of life and that diversity of all types creates strength and resilience. In our work, we strive to protect and heal the ecosystems that support our collective well-being. Act Today for the Long-Term : We take action today in ways that support our bold, long-term vision. We accept and balance the tension between the present and the future while staying true to our purpose. Commit to Learning and Growth : We are creative, curious and courageous in our approaches and willing to change course when necessary. We learn from our successes and mistakes. Care About How We Work : We believe all living things should be treated with dignity. We acknowledge the many injustices against people and nature. We are dedicated to strive for equity in our actions. Honor Our Collective Strengths : We have the most positive impact when we work together toward a shared vision. We catalyze, collaborate and complement to support the best outcomes for all. POST is an Equal Employment Opportunity employer and will not discriminate against any applicant based on legally recognized protected classes under federal, state, or local law. Applicants with disabilities may request a reasonable accommodation when applying for a position with us . P lease inform the company's human resources representative at [email protected] if you need assistance applying for this position. POST is committed to maintaining an inclusive, values-driven workplace where all employees can thrive. We encourage applicants with varied backgrounds and/or skill sets to apply for open positions so we may consider individual qualifications and interests, and evaluate great candidates whose prior experience may not precisely meet all the posted criteria. We look forward to receiving your application for employment at POST!

Posted today

PwC logo

Advisor Relations Senior Manager

PwCChicago, IL

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Manager Job Description & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Analyst & Advisor Relations team, you will own PwC's engagement with priority third-party advisors, ensuring strong positioning in advisor-influenced deals. As a Senior Manager, you will blend relationship management with pursuit enablement, acting as a sourcing strategist to elevate PwC's credibility during competitive evaluations. This role offers significant impact through mentoring and developing teams while driving strategic sourcing influence across the firm. PwC's Analyst & Advisor Relations team shapes market perception and sourcing influence by managing strategic relationships with leading third-party analysts and advisors. We drive competitive positioning, pursue enablement, and insight-led engagement to elevate PwC's relevance, visibility, and commercial outcomes. Responsibilities Own engagement with key third-party advisors to strengthen PwC's market position Act as a sourcing strategist to improve competitive evaluation outcomes Blend relationship management with pursuit enablement to support major opportunities Mentor and develop high-performing teams to expand strategic sourcing impact Drive influence across the firm through structured collaboration and alignment Ensure communication, coordination, and alignment with stakeholders Identify opportunities to enhance PwC's reputation with third-party advisors Foster a culture of teamwork, consistency, and continuous improvement What You Must Have Bachelor's degree At least 7 years of experience with a minimum of 4 years of experience as Third Party Advisor in Advisor Relations What Sets You Apart Experience in sourcing advisory, analyst/advisor relations, sales enablement, or consulting Demonstrated success engaging third-party advisors in sourcing cycles Pursuit coaching capabilities and ability to shape compelling narratives Familiarity with major sourcing advisory firms and their processes Ability to collaborate with partners and marketing/sales peers Experience managing multiple pursuits and advisor relationships simultaneously Track record of converting advisor relationships into sourced or influenced wins Ability to operate as both strategist and coach during sourcing cycles Experience hosting sourcing workshops and co-branded engagements Ability to integrate advisor insights into pursuit and go-to-market strategies Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

SS&C Technologies logo

Senior Associate, Client Relations Specialist - Hybrid

SS&C TechnologiesChicago, IL

$50,000 - $100,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Associate, Client Relations Specialist - HYBRID Location: Kansas City, MO; Denver, CO; Chicago, IL; Boston, MA; Braintree, MA; Waltham, MA; Dublin, OH | Hybrid Get To Know The Team: Client facing position in the Retail Alternative Investment division of SS&C. This relationship team supports multiple clients and alternative investment products. As member of this team you will be assigned clients that you will manage communication between client and various support groups at SS&C. Manage/oversight of client events, new product implementation and overall client satisfaction. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employee Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Develops and maintains exceptional client relationships. Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative. Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions. Recommends new procedures. What You Will Bring: Bachelor's degree or equivalent work experience 2+ years of client facing work-related experience required, ideally in financial services, with a preference for experience in transfer agency, investor services or wire house. Excellent written and verbal communication skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Must be willing to work on site at least 6 days/month Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $50,000 USD to $100,000 USD. The expected base salary for the position in IL is between $50,000 USD to $100,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Colorado: Salary range for the position: $45,000 USD to $105,000 USD.

Posted 4 weeks ago

N logo

Patient Relations Sr Analyst

Nebraska Medical CenterOmaha, NE
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Shift Details: M-F 8am - 5 pm Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! The Senior Patient Relations Analyst plays a key role in enhancing patient satisfaction and care quality by investigating and resolving complex complaints and grievances. The Senior Analyst provides expert support and guidance, serving as a liaison between patients, families, and clinical staff, and actively participates in improving patient relations practices. This role requires thorough documentation, effective conflict management, and strategic collaboration with senior leadership, medical staff, legal, privacy, and other organizational stakeholders. Additionally, the role includes mentoring junior staff, contributing to performance improvement initiatives, and ensuring compliance with regulatory requirements and departmental policies. Required Qualifications: Minimum of 5 years patient relations experience or closely related field. Bachelor's degree in behavioral health sciences or related field required or equivalent combination of education and experience required (one year of experience is equivalent to year of education) Strong interpersonal skills and capabilities, along with the ability to work cross-functionally with other leaders. Ability to work independently. Ability to maintain confidential information. Ability to work on multiple projects simultaneously with frequent interruptions. Ability to interact directly with patients and their families. Ability to mediate and coordinate patient and family conferences with their health care professionals/teams. A positive and supportive attitude that fosters a welcoming environment for patients and encourages constructive feedback. Exemplary organizational abilities to manage multiple patient and leader interactions, follow-ups and documentation efficiency. Outstanding verbal and written communication skills, with the ability to convey empathy towards patients, families, and healthcare staff, are required. Independent problem-solving ability and willingness to work under pressure required Knowledge and experience with the use of computer applications including Microsoft Office Suite. Preferred Qualifications: Certified Patient Experience Professional (CPXP) or similar certification. Formal de-escalation training. Behavioral health care experience or direct patient care. Knowledge of healthcare regulations and patient rights. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

Posted 1 week ago

Tenstorrent logo

Developer Relations Engineer, Tools

TenstorrentPortland, OR

$100,000 - $500,000 / year

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we build computers for AI, and the developers shaping its future. Our high-performance RISC-V CPUs, modular chiplets, and scalable compute systems give developers full control at every layer of the stack, at any scale from a single-node experimentation to data center-scale deployment. We believe in an open future. Our architecture and software are designed to be edited, forked, and owned. Our team of engineers, dreamers, and first-principle thinkers is redefining how hardware and software converge to accelerate innovation. As part of a new organization focused on experience, we need engineers for our Developer Relations team that deeply understand developers' trials , tribulations, and wins. You'll build, present, and contextualize the tools, demos, and interfaces developers need to navigate and fully utilize Tenstorrent hardware and software. You'll meet developers where they are, understand their needs, and partner with them to build an open future. This role is remote, but you're welcome to work from one of our offices if you're nearby. We encourage candidates of all experience levels to apply. Your interview will determine the best fit, and offers will reflect that assessment. Who You Are Passionate tool builder. You're comfortable creating things developers love to use like command-line utilities, SDKs, dashboards, service integrations, content management systems, and microsites. Curious and explore how AI can augment and enhance your development capabilities. Want to share that experience to empower today's and tomorrow's developers. Believe that being open is a key advantage and wayfinder in how to act and what to do next. What We Need A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. A proven track record building great experiences for a developer audience. Strong skills across multiple parts of a developer's stack. Fluency with open source development practices and tools, for example, Git, GitHub, CI, VSCode. Strong product instincts. Interest and experience working at varying levels of the AI engineering stack. What You Will Learn Build web-based tools, demos, and playgrounds, letting developers explore our offerings. Translate complex platform capabilities into intuitive user and developer experiences. We improve the developer experience by reducing friction and improving education throughout. Partner closely with Marketing, Creative, Engineering, and Product to connect narrative with function. Advocate for seamless UX, from box to screen. The state-of-the-art in AI inside a growing, international community of open computing enthusiasts. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

Posted 30+ days ago

Cengage Learning logo

Client Relations Manager (Remote)

Cengage LearningMassachusetts, MA

$58,300 - $75,750 / year

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Relations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. What you'll do: The Client Relations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. Analyze operational processes and performance data to find opportunities for improvement. Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. Work cross functionally with both internal departments and external clients to achieve goals. Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. Be responsible for related procurement processes and coordinate material and resources allocation. Identify and address problems and opportunities for the business. Provide data and support to management as needed. Skills you'll need: BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. Highly flexible and adaptable to change. High energy and good communication skills both written and verbal. Ability to interact professionally with Vice Presidents and Director level staff within clients. Have a customer focused mentality; both in work with candidates, trainees and clients. Comfortable using technology in performing routine job tasks and for product demonstration purposes. Outstanding organizational and time management skills. Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. Ability to monitor and evaluate operational data. Preferred: Professional business-to-business/customer success experience (3 years strongly desired) Experience working with adult learners and non-traditional students. Proficiency in being a great partner within and outside one's own department. Understanding of client relations/partnership management and how to efficiently work with external partnerships. Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD

Posted 5 days ago

Wolters Kluwer logo

Sr. Employee Relations Partner

Wolters KluwerWaltham, MA

$71,300 - $124,500 / year

LOCATION: Hybrid - 8 days a month in the office. Preferred offices are Kennesaw GA, Chicago IL, or Riverwoods. See the posting for other office locations. OVERVIEW As a member of the Americas Employee Relations & HR Compliance COE, you play a critical role in upholding and reinforcing Wolters Kluwer's Values, Code of Business Ethics, and policies. This role serves as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management. To support the centralized team model, you will also manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials, and undertaking other projects to support the ongoing maturity of the ER function. RESPONSIBILITIES Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters. Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints. In collaboration with the Global Compliance & Legal Department and corresponding HR partners, prepare written investigation summaries, recommended actions, and draft responses. Manage the interactive process for workplace accommodation requests, reviews, and resolutions. Collaborate with internal partners and stakeholders, including HR operations, and Legal to support escalated leave of absence, accommodation and immigration cases. Analyze employee relations data to identify trends and recommend appropriate actions. Maintain a current understanding of policy and process changes within WK and external regulatory changes that need to be incorporated into our management approach. Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment. Consult with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division and are aligned to WK requirements. Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities. Develop and maintain employee relations strategy and practices. Collaborate with partners to ensure solutions are aligned with organizational values and business objectives. QUALIFICATIONS Education: Bachelor's degree in HR or related field Experience: 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required Experience conducting complex ER investigations at all levels, including executive level Excellent verbal and written communication skills - ability to write factually and persuasively is a must Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices. Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions. Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes. Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions. Experienced decision maker who uses good reasoning and sound judgment Strong knowledge of ER, labor relations, training, and conflict resolution Experience with Workday and HR Acuity case management system, a plus TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 2 weeks ago

H logo

Client Relations & Strategy Analyst

Habitat EnergyAustin, TX

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Job Description

We are seeking a highly analytical and strategic Analyst to support our company’s client service delivery and corporate strategy development. In this role, you'll be at the forefront of shaping how the company delivers its services to its clients, and how that fits into our wider strategy goals for the next 3-5 years. You will play a critical role in supporting the Client Relations function, ensuring the delivery of high-quality service through advanced performance tracking and commercial reporting. Beyond pure analysis, you will take an active hand in the client lifecycle—from supporting product management of our service portal to managing onboarding projects and technical request workflows. You will also support our Strategy function, in competitive analysis, business case development for new growth areas that the company identifies, and market positioning.This is an exceptional opportunity to build your strategic thinking skills, develop entrepreneurial experience, and make a meaningful impact in the rapidly evolving energy sector

Your responsibilities will include:

Business Performance

  • Compile and analyze complex data to produce comprehensive commercial and operational reporting for quarterly business reviews (QBRs).
  • Manage and refine the tracking of client performance and service delivery benchmarks against internal and external benchmarks.
  • Own the product management & build of the client service portal
  • Provide project management support for client onboardings and oversee ticket management for client requests to ensure timely resolution and high satisfaction.
  • Identify and conduct “key differentiator” analyses based on past performance to support internal leadership and client-facing teams.

Corporate Strategy Development

  • Evaluate and refine business case planning for areas of expansion, namely MISO, PJM and SPP including: 
    • Analyze competitive landscape to assess Habitat’s positioning & performance compared to them
    • Conduct product-market fit analysis of current, planned and proposed service offerings, including assessing fit based on market needs and industry trends (regulatory or otherwise) 
  • Conduct ad hoc research and internal/external discussions to identify growth opportunities 

Market Positioning & External Communications

  • Support Business Development team in defining messaging for current and planned service offerings
  • Develop compelling content for pitch decks and other external communications
  • Lead market positioning initiatives with marketing and PR teams

Requirements

Preferred skills and experience:

  • Bachelor's degree, ideally in a related field
  • 2-4 years of experience in strategy, consulting, business analysis, focused on developing business cases and strategic recommendations
  • Exceptional analytical skills with proficiency in Excel modeling, data analysis, SQL, as well as interest or basic understanding of Python
  • Strong presentation development abilities and executive communication skills
  • Demonstrated ability to translate complex data into actionable insights
  • Excellent research capabilities and attention to detail

‘Nice to have’ skills and experience:

  • Experience with energy markets, utilities, or renewable energy
  • Experience in client segmentation and targeting
  • Background in developing go-to-market strategies
  • Proficiency with data visualization tools and advanced analytics
  • Track record of entrepreneurial thinking and initiative
  • Comfort operating in fast-paced, evolving business environments

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