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Bilingual Resident Relations Manager

Continental CareersKissimmee, Florida

$20 - $25 / hour

Continental Properties is looking for an enthusiastic and customer-centric Resident Relations Manager to join our team at our beautiful Springs at Tapestry residential apartment community in Kissimmee, FL. You will help lead the successful operations of the community. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property. Position Specifics Full-Time Pay: $20.00 - $24.50 Additional earning potential through position-specific performance incentives Essential Responsibilities: Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies Meet with current and prospective residents to address issues Help increase resident renewal rates and organize resident events Skills for Success: Two plus years of apartment leasing experience required; resident relations manager experience desired Experience with Fair Housing Regulations and experience managing delinquencies An unmatched commitment to customer service Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here ! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Posted 1 week ago

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Warranty Administrator & Customer Relations Specialist

Mazda Infiniti RosevilleRoseville, California
At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted today

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Media Relations Assistant (Spanish-Language)

Boston Red Sox and Fenway Sports ManagementBoston, MA

$18+ / hour

DEPARTMENT OVERVIEW: The Baseball Communications & Media Relations department for the Boston Red Sox serves as the liaison between the media and the club for all team-related public relations. This includes all team-specific baseball information, interview requests, game credentialing, and production of daily game information. POSITION OVERVIEW: This role provides support to the Baseball Communications & Media Relations department, assisting in liaising between the media and the ball club for all team-related public relations, including interview requests, credentialing, baseball information, and the production of daily game information and other press materials and providing Spanish-language translation for select media interviews throughout the season. This is a seasonal position from February 2026 – October 2026. The hourly rate for this role is $18. RESPONSIBILITIES: Assist with press box maintenance, including the distribution of game notes, lineup sheets, and other materials for home games. Compile and send Red Sox-related news clips to front office and media daily. Direct daily media requests, including interview requests, baseball information requests, and credentialing. Provide Spanish-language translation for select media interviews as required throughout the season. Provide office and administrative assistance as assigned by members of the Media Relations department. CHARACTERISTICS / QUALIFICATIONS: Spanish fluency is required. Excellent written and oral communication skills in English and Spanish. Working knowledge of baseball and related statistics. Must be able work hours consistent with MLB schedule, including nights, weekends and holidays. Must be able to travel domestically and internationally consistent with MLB schedule if required. At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for. Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Posted 30+ days ago

AIPAC logo

Associate Donor Relations

AIPACNew York, New York

$55,000 - $62,000 / year

About AIPACAIPAC’s mission is to strengthen, protect, and promote the U.S.–Israel relationship in ways that enhance the security of both nations. Every day, we come to work motivated by a singular goal: keeping America strong and Israel secure.Position OverviewThe Associate, Donor Relations will make a meaningful impact by engaging current supporters, encouraging greater investment in AIPAC’s work, and delivering exceptional donor service. This role focuses on three core responsibilities:1. Engaging current Sustaining Club Members to demonstrate the value of AIPAC and reinforce the urgency of supporting a strong U.S.–Israel relationship.2. Soliciting existing Club Members to become Sustaining Club Membership.3. Managing donor transactions and service, including processing gifts, handling credit card declines, setting up sustainer plans, and responding to donor inquiries.This is an ideal opportunity for someone who is passionate about Israel, American politics, and donor engagement, and who thrives in a fast-paced, metrics-driven environment. Associates receive advanced training, exposure to Middle East policy, competitive compensation, and a generous benefits package.________________________________________Key Responsibilities Manage a portfolio of 800+ donor households, ensuring an exceptional and personalized member experience.Monitor billing plans, proactively resolving payment issues and collecting updated credit card information from current Sustaining Club Members and annual Club Members. Collaborate with the Direct Marketing and Digital Fundraising teams to ensure Sustaining Club Members are effectively engaged and strategically solicited for upgrades.Solicit Club Members and Sustaining Club Members to increase annual giving within the $1,800–$9,999 range. Meet daily, weekly, monthly, quarterly, and annual fundraising goals.Communicate AIPAC’s mission and impact through Zoom meetings, phone calls, email, and text. Deliver responsive, high-quality customer service for inbound and outbound communications.Maintain accurate donor records in Salesforce and Outreach.io, including activity tracking and meeting documentation. Perform additional duties as assigned.________________________________________Qualifications & Skills0–1+ years of experience in a customer-facing role (sales, customer success, account management, or similar). Strong passion for the U.S.–Israel relationship; familiarity with Middle East policy and American politics strongly preferred.Excellent judgment, professionalism, and ability to remain calm while resolving donor issues. Strong organizational, interpersonal, and relationship-building skills.Ability to work in a fast-paced, metrics-driven environment and adapt quickly to changing priorities. Resilient, goal-oriented mindset with comfort navigating rejection.Strong written and verbal communication skills. Self-motivated; able to work both independently and collaboratively.Bachelor’s degree preferred or equivalent experience. Proficiency with CRM systems (Salesforce) and sales platforms (Outreach.io) or ability to learn quickly.Experience in politics, call centers, or high-volume phone engagement is a plus. AIPAC is offering a competitive market base salary between $55,000.00 and $62,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees’ overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer. Posting Instructions: Please provide cover letter with resume to be considered. Incomplete applications with missing documentation will not be considered.If applying for more than one position, please use the 'Attachments' function to attach a position-specific cover letter.Please use your legal name when completing the employment application (no nicknames). #LI-hybrid

Posted 30+ days ago

Careington logo

Dental Network Provider Relations Specialist

CareingtonFrisco, Texas
Careington International is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same, to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team. We are based in Frisco, TX and employ prospective candidates that are able to work in a Hybrid work arrangement, 3 days in the office per week, Tuesday through Thursday, from 8:00 a.m. to 5:00 p.m. If you are looking for a great company culture filled with rewarding career advancement opportunities, this is the place for you. The Dental Network Provider Relations team is the primary liaison between Careington and our individual dental offices, and a key component to educating and assisting our providers on a day-to-day basis. This role also involves working with network development’s other core divisions like credentialing and recruitment, as well as working externally with Careington’s clients and their provider relations departments. Individuals who have prior experience within the dental or medical insurance industry are strongly encouraged to apply. Duties & Responsibilities : Act as liaison between providers, members, and act as the dedicated liaison for assigned clients Answer phone calls from providers and handle inquiries in real time Resolve provider calls effectively and efficiently, with the intent for one-call-resolutions when possible Contact provider offices to resolve member billing and quality of care grievances Negotiate refunds from provider offices on behalf of the member if overbilling has occurred Professionally write resolution letters due to member billing or quality of care inquiries Educate provider offices on plan administration, plan participation, and other facets of Careington’s network by phone Work with marketing and team to create education materials and distribute them to the network Audit offices for participation and plan administration Work with compliance on addressing escalated issues Willing to perform all other responsibilities as assigned and assist in other department projects as needed Maintain a thorough working knowledge of Careington’s Network Development department and functions Knowledge, Skills, and Abilities: Must be a self-motivator with a high desire to add value to the day to day operations of the department Possess high level problem solving and analytical thinking skills that will assist in making independent judgment decisions to provider/member inquiries Strong conflict resolution skills to de-escalate Have a strong sense of time management and organizational skills with the ability to effectively manage various daily tasks Must be able to retain and apply learned information to all request presented A strong knowledge of basic mathematical calculations is required Impeccable communication skills – both written and verbal Must have professional phone demeanor and superb listening skills for callers Minimum Qualifications and Requirements: Proficient within MS Office Suite products: Word, Adobe, Excel, Outlook Phone experience; engaging with inbound callers Dental or medical insurance industry knowledge is a plus

Posted 2 days ago

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Lead Agent Guest Relations - Full Time

PalmsLas Vegas, Nevada
The Lead Guest Relations is responsible for overseeing daily front desk operations and supporting the Front Office team in delivering exceptional guest service. This leadership role acts as a key point of contact for both guests and staff, ensuring smooth workflows, accurate procedures, and timely responses to guest needs. The Lead Guest Relations sets the tone for hospitality excellence and operational consistency. Essential Functions & Responsibilities : The Lead Guest Relations supervises front desk agents to ensure all check-in, check-out, and guest service procedures are carried out accurately and with care. Assist with day-to-day operations at the Front desk, Palms Place, and the VIP Lounge, maintaining a high standard of hospitality. R esponsible for running and analyzing the daily house count and VIP reports to anticipate occupancy flow and special service needs. A ssist front desk agents during peak hours, acting as the first point of contact for service recovery and guest-related concerns. C oordinate with the Concierge team to support guest interactions and enhance the overall experience. P rocess and authorize guest comps according to hotel guidelines, ensuring accuracy and consistency. Stand for extended periods throughout the shift to greet guests, assist with check-in-check-out, and maintain a welcoming presence at the front desk. M aintain and balance the room rack to optimize inventory and ensure guest room readiness. M onitor reservations, cancellations, and special requests, working closely with other departments to ensure seamless service delivery. P repare pre-registration rooms and verify all necessary steps are completed prior to guest arrival. Pr ovide ongoing coaching and mentorship to team members and lead training sessions on systems, policies, and hospitality standards. Support department leadership in drafting and maintaining Standard Operating Procedures (SOPs) and ensure agents are trained in these procedures and follow them consistently. D eliver daily activity summaries to management, communicating important operational details. U phold the appearance, organization, and efficiency of the front desk area while promoting a welcoming and professional atmosphere. I dentify service gaps and suggest improvements to elevate the guest experience and team performance. A ctively contributes to a positive and inclusive team culture by promoting professionalism, empathy, and collaboration. E nsure agents maintain proper professional standards, including wearing name tags and adhering to uniform and grooming guidelines. Other duties as assigned. Required Qualifications High school diploma or equivalent; additional hospitality or management coursework is preferred. Minimum 3-5 years’ experience at the Front Desk with demonstrated ability to oversee the function. Demonstrated ability to work across multiple areas (e.g., Front Desk, VIP Lounge, Palms Place) with consistency and professionalism. Advanced knowledge of property management systems (LMS preferred), reservation tools, rack balancing, and guest comp processing Demonstrated leadership skills with experience mentoring staff, writing and implementing SOPs, and ensuring procedural compliance Proven ability to run house count reports, VIP lists, and pre-registration audits to support occupancy planning and premium guest services Excellent verbal and written communication skills; able to document shift notes, escalate issues, and train team members clearly Professional presence and accountability in guest-facing interactions, with a history of leading service recovery efforts calmly and effectively Ability to collaborate across departments (Housekeeping, Concierge, Maintenance , Security ) to coordinate room readiness and service delivery High level of attention to detail, especially in billing accuracy, guest requests, and appearance standards Commitment to uphold uniform policies, grooming standards, and ensure staff compliance with dress code and name tag requirements Physical Demands & Work Environment : Work is performed in a lounge and office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonge d standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 25 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. May be to work evening, weekends and holiday shifts Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Posted 5 days ago

Young Life logo

Developing Catholic Leaders (DCL) - Catholic Relations

Young LifeColorado Springs, Colorado
If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub . Applying externally may delay your application and require you to resubmit internally. Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation ,Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Job Specific Working Conditions: This is a part-time position, 10 hours per week. Spiritual Development — “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health, and church relationships · Seek and maintain relationships and disciplines, in the context of active participation in a parish community. · Actively participate in the spiritual life of the Young Life community. · Assist teams and individuals in relational and incarnational ministry and spiritual development. Leadership Development — “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting · Meet with volunteer leaders and area leadership on a regular basis. · Learn how staff recruit and train new volunteers to build a leadership team that reflects the community. · Learn and model excellence when it comes to what Young Life calls contact work, club, Campaigners, camping, and committee. · Develop a greater understanding of personal calling, giftedness, and ministry as a vocation. Resource Development — “Fueling the ministry” includes events, donor care, public relations · Assist staff in communicating ministry updates and progress with the area’s donors. · Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members, and others as assigned by the area director. · Assist with current camp fundraisers and in planning fall fundraisers. Direct Ministry — “Proclaiming and modeling” includes contact work, club, Campaigners and camp · Actively engage in contact work with students and adults as directed by the area director. · Help lead a team to plan and conduct a new or existing Young Life club and Campaigners ministry with excellence. · Help lead a team to implement a summer and school-season camping strategy for a ministry. · The area director may encourage the intern to: minister to local Catholic teens, build relationships with Catholic adults (including clergy and school administrators), recruit Catholic students and adults to volunteer with Young Life, and help launch Young Life ministries in Catholic parishes and schools. Ministry Support — “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan · Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct, and time management. · Manage finances with stewardship, accountability, and transparency using the missionwide applications. · Maintain accurate information on kids, leaders, and donors for area records. · Provide clear, prompt, appropriate, and professional communication to all involved in ministry. · Perform other duties as assigned and congruent with gifts, experience, and the area’s needs. Training · Actively engage in training provided by local area leadership to learn and gain competency in ministry skills (e.g., Young Life’s contact work, club, Campaigners, camp, and committee). · Become familiar with area strategy and ministry health as assigned by the area director. · Although personal fund-raising is not required in this role, interns will be introduced to personal and area fund-raising. · When not serving at camp, a 1-hour weekly phone call, Zoom call or in-person meeting will be set up between the intern and an internship advisor from Catholic Relations for regular, intentional conversations about vision, calling, giftedness, and ministry as a vocation. Interns will be required to attend a Murdock Vision & Call retreat the first weekend of October. Education: · College degree preferred or degree in process. Working Conditions: · Will include the extremes of a camp assignment, i.e. heat/cold, dirt, long hours and the physical demands of hiking, boating, etc. Staff person must be able to handle these conditions. Qualifications Required for the Job: · Proven relational skills with both kids and adults. · Demonstrated verbal and written communication skills. · Ability to maintain confidentiality. · Age 18-26, according to grant requirements.

Posted 2 weeks ago

Pacific Life logo

Sr Employee Relations Specialist II

Pacific LifeNewport Beach, California

$124,830 - $152,570 / year

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Employee Relations Specialist to join our People organization. This role will report into our AVP, Employee Relations and will be located in Newport Beach, California. The role has a U.S. case focus but there are learning opportunities to grow international experience. In this role you will serve as a neutral party to investigate and facilitate the resolution of concerns of employees and managers, involving allegations of unfair treatment, discrimination, harassment and retaliation. The ideal candidate will need to have significant experience operating in a fast-paced and customer service environment and possess a strong skill set. How you’ll help move us forward: Manage a caseload of workplace conflict, employee concerns and involuntary terminations, working both autonomously and with others, including HR Business Partners, Legal, key stakeholders, managers and employees. Provide guidance and direction to employees, managers and HR Business Partners on all matters related to employee relations. Ensure fair and consistent enforcement of policies and practices, company values, and legal compliance and that corrective actions are handled fairly and consistently. Use sound judgment, discretion and creative problem-solving approach to conduct investigations and ensure the timely resolution of complex employee relations issues. Independently manage assigned casework, bringing investigations to closure timely and thoroughly. Maintain high-quality ER documentation to support legal defensibility, trend analysis, and case consistency. Drive team priorities and projects with well-defined outcomes. Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation and risk reduction Support the development of scalable, performance enablement tools such as templates and guidance documents. Contribute to the development and refinement of ER policies, SOPs and governance frameworks Facilitate ER-related training and capability-building initiatives for managers and internal HR teams The experience you bring: 5-7 years of progressive Employee Relations or equivalent experience (HR Generalist/HRBP); including significant experience planning, conducting and documenting investigations Bachelor’s degree in Human Resources, Business Management, or related field required Thorough knowledge of local, state and federal employment and labor laws and a sound understanding of compliance in the workplace The ability to see situations from all perspectives and work through conflicts and sensitive employment concerns for the best possible outcome for everyone involved Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with leaders, employees, and key stakeholders Strong critical thinking and analytical skills Ability to collaborate easily across all organizations at Pacific Life Data-driven mindset, including using data to better understand case and organizational insights Critical thinking skills and judgment with a growth mindset You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-AJ1 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Posted 2 weeks ago

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Customer Relations Representative - State Farm Agent Team Member

Boudreaux Insurance & Financial ServicesHouston, Texas

$16 - $18 / hour

Responsive recruiter Benefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Boudreaux Insurance & Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $16.00 - $18.00 per hour Do you want to work with someone who will help you achieve YOUR goals? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Houston, Texas 77086. I am a proud graduate of Texas A & M University. We have 65 years of combined insurance experience in our office. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, and Silver Scroll Additional languages spoken: Spanish If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 week ago

Amada logo

Employee Relations Manager

AmadaBuena Park, California

$100,000 - $125,000 / year

Amada is seeking a Human Resources Employee Relations Manager to lead our Employee Relations strategy across our multi-state organization. In this pivotal role, you will serve as a strategic partner to leadership, ensuring our workplace remains fair, compliant, and supportive. You will manage a dedicated team of HR professionals and act as the subject matter expert on complex investigations and multi-state employment law. ESSENTIAL FUNCTIONS: Lead Investigations: Conduct thorough, objective, and sensitive workplace investigations into grievances and conflicts; provide actionable recommendations for corrective action. Strategic Advisory: Partner with Legal and executive leadership to resolve complex employee relations issues while maintaining consistency and fairness. Compliance & Policy: Stay ahead of federal, state, and local laws (with a focus on CFRA, PAGA, and wage/hour regulations). Own the Employee Handbook and ensure all policies are accessible and compliant. Data-Driven Insights: Track and analyze HR metrics to identify trends, diagnose systemic issues, and recommend improvements to minimize legal exposure. Management Support: Provide expert guidance to managers on performance appraisals, disciplinary actions, and retention strategies. Team Leadership: Supervise and mentor the Talent Acquisition Specialist, Retention Specialist, and HR Generalist to ensure a cohesive HR lifecycle. NON-ESSENTIAL FUNCTIONS: Prepare special reports, as needed. Provide support and back-up to other areas of the Human Resources Department as needed. Performs other duties as assigned by management. Demonstrate a commitment to an Injury-Free Environment by complying with all aspects of the corporate environmental, health and safety program. EDUCATION/EXPERIENCE: Expertise: 5+ years of progressive experience in employee relations, investigations, or HR compliance. Education: Bachelor’s degree in HR, Employee Relations, or a related field (or equivalent experience). Certification: SHRM or HRCI Certification is required. Legal Acumen: Deep knowledge of employment laws, including ADA, FMLA, FLSA, EEO, and specific California-related regulations (CFRA/PAGA). Technical Skills: Proficiency in UKG (Ultimate Kronos Group) payroll/HRIS and Microsoft Office Suite. Communication: Exceptional investigative, conflict resolution, and interpersonal skills. PAY RANGE: $100,000-125,000/YR WORK ENVIORNMENT: Work onsite Monday - Friday at our Buena Park office. TRAVEL: Occasional travel MENTAL ABILITIES: Ability to accept and follow instructions Ability to work harmoniously with others BENEFITS: Major Medical and Hospitalization Pharmacy Dental Vision 401(k) Plan Profit Sharing Life Insurance Long-Term Disability 12 Paid Holidays Christmas Holiday Party WORKING CONDITIONS: LIFTING: Average Weight: 15 lb. Frequency: Daily

Posted 1 week ago

C logo

HR Team Member Relations Consultant (Casual)

Children's Hospital and Health SystemMilwaukee, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Are you an employee relations guru who loves solving problems, giving practical guidance, and enforcing HR policies, but want flexibility in your personal life? If so, this might be your sweet spot! We are looking for a Team Member Relations Consultant to work 20 hours a week to support our HR team in handling basic employee relations overflow work. In addition, you will provide consultation for employee relations issues in an effort to mitigate organizational risk through engaged interactions with leaders and staff to resolve human resources issues. Provide consultation to leaders and employees focusing on performance management, employee concerns, policy interpretation and application, and effective responses to employment charges. Serve as a liaison to HR Business Partners ensuring proper communication, collaboration, and information sharing. This position requires: Bachelor's Degree. 5+ years of related employee relations experience, preferably in healthcare environment. Strong critical thinking and consultative skills. Excellent interpersonal and communication skills necessary to effectively interact with health system staff sensitive employment related matters. Must have advanced PC skills and be well versed in Windows environment. HRIS experience required, preferably within Workday. Must be local to Milwaukee, WI campus to come on site for meetings as needed. This position is casual and does not offer benefits. Hours: 20 hours per week (this can go up or down based on the demand of workload) Schedule: Monday through Friday 8am-5pm. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

Posted 2 days ago

E logo

Vice President, Government and Community Relations

Easter Seals Southern CaliforniaIrvine, California

$170,000 - $221,000 / year

Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year—from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans’ services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we’re empowering people with disabilities, families and communities to be full and equal participants in society.Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal The Vice President of Government Relations serves as a senior leader responsible for setting and advancing ESSC’s government relations and public policy strategy.Hiring Range: $170K – $221K OVERVIEW OF POSITION: Under the direction of the Chief Advancement Officer, the Vice President of Government Relations serves as a senior leader responsible for setting and advancing ESSC’s government relations and public policy strategy. This role leads and manages the organization’s advocacy, government and community relations functions. The Vice President will design, advance, and execute a strategic local, state, and federal policy agenda that translates ESSC’s service delivery expertise and community impact into policy, funding, and systems-level change. This position will manage cross-functional activities in support of organizational strategic priorities and will support leadership in developing and executing ESSC’s Vision and Impact Plan through coordinated legislative, budget, and regulatory advocacy. ESSENTIAL FUNCTIONS: In conjunction with the CAO and in consultation with the leadership, supports the development and execution of policy priorities that advance the Vision & Impact Plan. Leads the development of ESSC’s multi-year policy and government relations agenda, including legislative, budget, and regulatory priorities at the local, state and federal levels. Develops broad and deep expertise regarding ESSC service provision and organizational priorities and translates operational experience, data, and community impact into policy proposals, public funding strategies, and regulatory engagement. In direct consultation with the Executive Team, serves as ESSC’s lead strategist on local, state, and federal legislative, budget, and regulatory issues and priorities pertaining to disability and access. Leads legislative, budget, and administrative advocacy efforts including sponsorship strategies, bill tracking and position development, coalition-based advocacy, budget requests, and engagement with state and local administrative agencies on implementation issues affecting ESSC services. Supervises government and community relations staff and builds internal capacity for policy analysis, advocacy strategy, and effective government engagement across service lines. Serves as key organizational representative and leverages strategic relationships with elected decision makers and their staff, agency officials, external partners, coalitions, corporations and other key audiences to advance ESSC’s organizational priorities. Ensures effective coordination of communication and activity tracking amongst service lines in regard to government relations activities outcomes, and alignment with organizational policy priorities. Supports the Easterseals National Government Relations efforts and partners with Easterseals Affiliates on federal policy, serving as ESSC’s primary liaison to Easterseals National on federal policy, funding, and regulatory matters and ensuring alignment with California-focused priorities. Serves as a key media spokesperson on advocacy and policy issues, in coordination with organizational leadership. Leads and supports ESSC’s coalition building efforts and work collaboratively on joint efforts with coalition partners and allies. Works in conjunction with CAO on government grant activities, aligning public funding and grant strategies with policy priorities, regulatory requirements, and advocacy efforts. Responsible for budget development, implementation and administration to ensure actions follow organizational policy and fiscal parameters. Other duties as assigned by CAO and Executive Team. EDUCATION : Bachelor’s degree required, preferably in fields related to the core responsibilities. Advanced degree in economics, economic policy, or health and human services–related fields strongly encouraged. EXPERIENCE: Minimum 10-15 years of progressive experience. Experience serving organizations focus on equity, inclusion, and access. 7+ years of senior government relations and/or public policy experience, with a demonstrated ability for policy agenda–setting and advocacy execution, strongly preferred within state or local government. Demonstrated experience engaging in legislative, budget, and regulatory processes, including coalition-based advocacy and public funding strategies. 5+ years of government grant experience, with a strong track record of developing grant‑writing strategies and coordinating with stakeholders to scope and meet needs. Experience building or scaling a government relations or policy function highly preferred. KNOWLEDGE, SKILLS, ABILITIES: Demonstrated track record of working on cross-functional teams for mission-driven organizations. Demonstrated ability to develop and advance public policy strategies grounded in service delivery, data, and community impact. Strong understanding of local, state, and federal legislative, budget, and regulatory processes. Strong research, analysis, and writing skills for policy positions, legislative materials, and advocacy communications. Broad perspective driven by diverse experience. Ability to communicate effectively and advocate for priorities, with executives as well as with internal and external stakeholders. Ability to synthesize and communicate technical and complex information to both expert and non-expert audiences. Strong interpersonal, oral, and written communication skills, and an ability to reach a wide range of individuals and forge consensus. Track record of including stakeholder consultation and data-driven policy development. Understanding of budget and financial analysis to inform strategy, projects, and funding needs. Ability to work across disparate organizational cultures. Ability to work within and lead cross-functional teams. Demonstrated knowledge of developing public private partnerships. Development of successful business development strategies. Proven track record of successfully delivering complex programs and projects on time, within budget and meeting quality standards. Ability to highlight connection between organizational strategy and projects. Strong project management skills and utilization of project management disciplines and tools that match priorities. Ability to balance competing priorities and diverse projects. Demonstrated strength in various writing styles, including for grants, marketing, and communication purposes. Excellent research, analysis, and reporting skills. Equally capable of working independently and as a part of a strong team. Comfort and experience with data analytics tools, such as Excel, Tableau, and similar platforms. Demonstrated proficiency with MS Office applications (Outlook, Word, Excel, etc.) Must pass all drug testing required by ESSC. PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA: Carrying/Lifting: Occasional / 0-10 lbs. Standing: Occasional / Up to 3 hours per day. Sitting: Constant / Up to 8 hours per day. Walking: Occasional / Up to 3 hours per day. Travel: Up to 20% of time. Repetitive Motion/Activity: Keyboard activity, telephone use, writing. Visual Acuity: Ability to view computer monitor and read newsprint. Environmental Exposure: None.

Posted 1 week ago

R logo

Vice President - Investor Relations

RehlkoGlendale, Wisconsin

$238,300 - $316,450 / year

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Location: Hybrid (3 days in office) in Glendale, WI The Vice President of Investor Relations (VP – IR) will build and lead the Company’s investor relations function from the ground up and serve as the primary interface between the Company and the investment community. This role is critical to successfully establishing a credible, disciplined, and value-accretive investor narrative, maintaining existing relationships, and leading the possible transition of the Company from private ownership to the public markets. Targets: Strengthening existing relationships with investment community, including debt providers, private equity ownership, and limited investment partners. Leadership of investment optionality assessment and project management. Successful completion of IPO, if deemed primary path, with on-time, compliant IR readiness milestones Post-IPO stabilization and credibility in first 2–4 quarters as a public company Growth in high-quality, long-term institutional ownership (% of float) Improvement in shareholder diversification and reduced ownership concentration risk Relative valuation performance vs. peer group (EV/EBITDA, P/E, FCF yield) Successful build-out of IR team within planned timeline and budget Establishment of scalable IR processes and systems Specific Responsibilities: IPO & Capital Markets Readiness Lead all investor relations workstreams related to IPO execution, including: Equity story development and messaging framework S-1/registration statement drafting support (business narrative, KPIs, risk factors coordination) Analyst education and investor targeting strategy Roadshow preparation, investor materials, and Q&A development Partner with the CFO, legal, banking syndicate, and external advisors throughout the IPO process. Establish public-company-ready disclosure practices and communication cadence. Investor Communications & Messaging Own the Company’s equity story, investment thesis, and long-term value creation narrative. Partner closely with Chief Brand Officer on aligned strategic messaging and delivery to employees and the investment community. Prepare and manage all external investor communications, including: Earnings releases, scripts, and supplemental decks Quarterly earnings calls and investor Q&A Investor presentations, fact sheets, and IR website content Ensure consistent, compliant, and transparent communication across all investor touchpoints. Investor & Analyst Engagement Serve as primary point of contact for institutional investors, sell-side analysts, and proxy advisory firms. Build and maintain strong relationships with: Long-only institutional investors Key sell-side research analysts Existing shareholders (pre- and post-IPO) Plan and execute investor days, non-deal roadshows (NDRs), conferences, and targeted investor meetings. Implement shareholder analytics tools and monitor activism risk. Governance, Compliance & Risk Management Ensure compliance with SEC disclosure requirements, Reg FD, and evolving ESG reporting standards. Partner with legal and compliance teams to establish public-company governance practices. Develop crisis communication protocols for market volatility, activist campaigns, and reputational risks. Internal Alignment & Leadership Educate executives and Board on investor expectations, disclosure obligations, and earnings call best practices. Align IR strategy with finance, legal, marketing, and operations for consistent messaging. Build and lead a high-performing IR team and scalable processes. ​ IR Infrastructure & Team Build-Out Build the investor relations function from scratch, including: Hiring and developing IR talent within company job architecture Selecting and implementing IR systems and tools (CRM, targeting, web, earnings prep) Establishing internal processes, calendars, and controls Market Intelligence & Feedback Loop Monitor investor sentiment, trading dynamics, peer performance, and valuation drivers. Provide regular feedback to executive leadership and the Board on: Shareholder base evolution Market perception and concerns Relative valuation and investor positioning Support capital allocation messaging, M&A communications, and strategic initiatives. Requirements: 12+ years of experience in investor relations, equity capital markets, investment banking, or equity research Bachelors degree is required Direct experience taking a private company public (IPO) Proven experience building an investor relations function from scratch Deep understanding of: Equity markets and institutional investor behavior Financial statements, KPIs, and valuation methodologies SEC disclosure and public company governance Exceptional written and verbal communication skills Strong executive presence with the ability to engage credibly with investors, analysts, and Board members Preferred Qualifications: Experience in a PE-backed company transitioning to public markets Prior sector experience relevant to the Company’s industry Existing relationships with institutional investors and sell-side analysts MBA or CFA strongly preferred The Salary range for this position is $238,300.00-$316,450.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are . In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!? Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Americans with Disabilities Act (ADA) It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day

Posted 30+ days ago

Mass General Brigham logo

Patient and Family Relations Float Specialist

Mass General BrighamNewton, Washington

$55,390 - $80,486 / year

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The PFR Float Specialist, MGB Community Division will report into the PFR Manager, Community Division. The Patient and Family Relations Float Specialist plays a vital role in supporting the patient experience across multiple hospitals and care settings within our health system. This position will serve as a dedicated resources for sites based on capacity and need, and also as a flexible resource, providing expert coverage during absences, peak volumes, or special projects. The Float Specialist works closely with clinical teams, leadership, and service departments to address patient and family concerns, facilitate effective communication, and support resolution processes in alignment with institutional values and regulatory standards.This role requires a high degree of adaptability, emotional intelligence, and professionalism, as the Float Specialist will be embedded in various environments—each with its own culture, workflows, and population needs. The ideal candidate thrives in dynamic settings, demonstrates strong critical thinking, and maintains a consistent, compassionate presence for patients and families during challenging moments. Because this role in an active change management environment, this specialist will need to demonstrate flexibility and open mindedness as the contours of this position will actively evolve over time. Qualifications Principal Duties and Responsibilities Provide dedicated support to community sites based on volume and capacity Provide interim or surge support for Patient and Family Relations services across assigned hospitals and departments A significant portion of the role involves supporting care teams in managing challenging behaviors, up to and including care agreements and dismissal management. Respond to patient and family concerns, complaints, and grievances with empathy, timeliness, and adherence to regulatory requirements (e.g., CMS, DPH, Joint Commission) Collaborate with interdisciplinary teams to investigate concerns and ensure appropriate follow-up and communication Support complaint documentation and grievance workflows in accordance with institutional policies Promote a culture of patient-centered care by educating staff on communication best practices and de-escalation strategies Participate in systemwide efforts to standardize PFR practices and improve processes Performs other duties as required and assigned. Qualifications Bachelor’s degree in social work, psychology, human services or related field preferred. 1-3 years experience working with patients/consumers in a healthcare setting required 3 years experience in community outreach/engagement working with diverse populations preferred Familiarity with healthcare regulatory requirements for patient complaints and grievances Strong written and verbal communication skills, with the ability to navigate sensitive conversations and diverse populations Willingness and ability to travel between facilities as needed A combination of education and experience may be substituted for requirements Computer and Internet skills and experience required: familiarity and comfort with MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access) Additional Job Details (if applicable) Skills/Abilities/Competencies Ability to communicate (both verbally and in writing) clearly, compassionately, sensitively and in a health literate way with patients and their loved ones in a complex clinical environment. Ability to continuously respect and value diversity Excellent customer service skills to patients, loved ones, and staff via phone or in person and able to provide immediate assistance to a wide range of customers with varying needs and concerns. Excellent interpersonal skills with individuals in crisis. Excellent negotiation skills in a diverse and multicultural environment. High level of sensitivity to confidential information. Exhibits excellent organizational skills. Excellent teamwork and collaboration skills. Experience in managing multiple tasks and functions at the same time. Working Conditions Office setting Frequent, daily use of computer, telephone, fax machine Occasional early or late meetings to accommodate clinicians’ schedules Highly confidential data and medical records materials require extreme discretion Special Requirements Must be available to work in the case of a hospital-declared emergency. Must be available to assist during regulatory agency reviews. Willingness and ability to travel between facilities as needed Remote Type Hybrid Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $55,390.40 - $80,485.60/Annual Grade 6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

AutoNation logo

Customer Relations Coordinator

AutoNationHilton Head, South Carolina
The Customer Relations Associate is responsible for fulfilling the dealership's customer relation policies in an effort to build and retain a loyal customer base. What are the day-to-day responsibilities? Responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints Contact service customers after their visit to monitor quality control and satisfaction Contact customer on the day following delivery of vehicle Make sure proper managers have received copies of any written complaints Keep records of all customer complaints and solutions Assist in resolving customer complaints, which can not be handled by Sales Consultants, Service Advisors, Managers After putting a dissatisfied customer in contact with the appropriate personnel, follow up with all parties involved to determine what actions were taken. Continue follow up until complaint is completely resolved Prepare delivery call reports for Customer Relations Manager Print and distribute customer related reports Provide feedback for improving the new vehicle delivery process through follow up calls with the customer per their responses Responsible for making sure surveys are taken care of in a timely manner Help the Parts Department with tracking, notifying customers when parts are in and help to develop a follow up system of special order parts that are not being attended to Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with Customers, Associates and Suppliers What are the requirements for this job? High school diploma or equivalent Must meet Company's requirements for employment Prolonged periods of personal computer usage and data entry Adheres to all company policies, procedures and safety standards Possess excellent verbal and written communication skills Must have excellent phone skills and organizational skills Two years customer service experience (preferred) Professional appearance Our Associates have many opportunities for career growth and development Coast-to-Coast Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Posted 1 week ago

E logo

Investor Relations, Assistant Director

Enterprise ResidentialColumbia, Maryland

$118,000 - $133,000 / year

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package . Job Description Summary Enterprise Housing Credit Investments is seeking an Assistant Director on the Investor Relations team to support the management of investor relationships throughout the bid, approval, underwriting, and closing processes for low-income housing tax credit (LIHTC) investments. Assist with bid authorization, due diligence, and closings; independently manage one or more investors with mentoring from a Director, Senior, or Managing Director. Job Description Key Responsibilities: Relationship Support & Ownership: Support a senior team member with his/her accounts; AD to own smaller proprietary fund relationships end-to-end with guidance. Materials & Disclosure: Prepare accurate investment summaries with clear articulation of business terms, strengths, risks, and mitigants. Diligence & Closing: Track diligence items; coordinate partnership agreement reviews; keep stakeholders aligned to timelines. Data & Reporting: Maintain pipeline reports; steward property template data; drive data quality and consistency. Process Improvement & Training: Recommend enhancements to templates/SOPs; train Analysts; manage intern program operations. Qualifications: Bachelor’s degree in Business, Finance, Accounting, Urban Planning or related field. 3–5 years LIHTC underwriting and/or fund execution experience. Understanding of LIHTC deal structuring and investor role. Strong attention to detail, prioritization, and communication; advanced Excel modeling; Salesforce experience a plus. Must obtain or hold FINRA SIE, Series 22, and Series 63 licenses. Travel: Up to ~15%. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base salary for this role is $118,000 to $133,000, depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #LI-JW1 #ID

Posted 3 weeks ago

Nuvision logo

Customer Relations Representative

NuvisionPompano Beach, Florida

$800 - $1,200 / week

Benefits: Incentives Company parties Flexible schedule Free uniforms Opportunity for advancement Training & development Here at Axiom Global Job Summary: As a Customer Relations Representative with NuVision Auto Glass, you’ll be the friendly face of our company. Your role will focus on educating clients about our services, gathering feedback, and helping them schedule auto glass repair or replacement at no cost to them (in most insurance-covered cases). This is a customer-first role with a focus on awareness, trust-building, and service scheduling. Key Responsibilities: Provide accurate and friendly information about NuVision’s auto glass repair/replacement services. Assess potential customer needs through brief conversations and customer satisfaction surveys. Help customers understand their insurance benefits and how NuVision can assist with no out-of-pocket costs in qualifying cases. Schedule appointments and collect basic contact/vehicle information for follow-up. Skills & Requirements: Strong communication and interpersonal skills. Self-motivated, with a friendly and approachable demeanor. Ability to walk door-to-door for extended periods. Reliable transportation and smartphone for scheduling/logging interactions. Prior customer service, canvassing, or marketing experience a plus—but not required. compensation: Base pay + commission for each completed appointment or successful claim. Performance bonuses available. Paid training included. Compensation: $800.00 - $1,200.00 per week

Posted 30+ days ago

N logo

Consultant-Employee Relations

Northeast Georgia Medical CenterOakwood, Georgia
Job Category: Human Resources Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Employee Relations Consultant (ERC) is as a member of the HR Business Partner (HRBP) Team with a primary responsibility of performing investigations of complaints alleging workplace discrimination, harassment, retaliation, workplace violence, and other violations of Northeast Georgia Health System’s (NGHS) workplace policies. In the absence of active formal investigations, the ERC engages in other day-to-day employee relations work, including but not limited to consulting with employees and management on workplace matters, workplace policy interpretations and conflict resolution. ERC is also responsible for the collection and analysis of data to identify issue trends and opportunities for proactive issue mitigation. Minimum Job Qualifications Licensure or other certifications: SHRM, HRCI, or ASHHRA Certification or ability to obtain within one (1) year of employment. Educational Requirements: Bachelors Degree. Minimum Experience: Three (3) to five (5) years in a Human Resources role with Employee/Labor Relations as a primary job function, or three (3) to five (5) years of investigative management experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Comprehensive understanding of federal and state labor law including EEOC, FMLA, and ADA Excellent interviewing skills Work well with employees at all levels of the organization Strong interpersonal, organizational, and critical thinking skills Ability to interface effectively with all levels of employees, managers and executives Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations Must be detail-oriented and organized, with excellent follow-through and analytical skills Proficiency using Microsoft Office software including Outlook, Word, Excel and PowerPoint Workday experience preferred Comfortable working in a matrix leadership environment Essential Tasks and Responsibilities Work in collaboration with HRBP to provide employee relations support within assigned NGHS work units. Conduct investigations in a thorough, impartial, ethical and professional manner to ensure factual response. Prepare investigative reports to summarize findings in a clear, concise, timely, accurate and efficient manner. Evaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public. Consult with employees and management on workplace matters, workplace policy interpretations and conflict resolution. Partner with HRBP and legal counsel to prepare for and when necessary attend mediations, arbitration or other court proceedings. Assist with the review and approval of appropriate disciplinary action against employees who violate rules and regulations. Collect and analyze data related to workplace issues and trends and generate monthly metrics and reports for management review, visibility and tracking purposes. Timely completion and submission of employer responses to Department of Labor for unemployment claims. Effectively interpret and assist in providing guidance to management related to FMLA and ADA implications related to leave extensions and reasonable accommodations. Assist with development of needs assessment process for training initiatives related to investigations, disciplinary action and policy interpretation. Facilitate employee relations training as needed. Assist with special projects and performs other duties as needed. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Heavy, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Posted 2 weeks ago

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Associate, Product Management and Investor Relations, Liquid Credit

Ares OperationsLos Angeles, California

$125,000 - $145,000 / year

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description The Ares Global Liquid Credit Group is a leading participant in the non-investment grade corporate credit markets, with approximately $49 billion of assets under management as of September 30, 2024. The group’s investment solutions help traditional fixed income investors access the syndicated loan and high yield bond markets and capitalize on opportunities across traded corporate credit. Our key strategies include syndicated loans, high yield bonds, and multi-asset credit. Ares Management’s Credit group is seeking a highly motivated, detail-oriented, team player to join as an Associate in the U.S. Liquid Credit Product Management and Investor Relations team. This individual will work closely with the Product Specialists to provide investor relations support, including written and oral communications with investors, market and competitor research and analysis, and data site management. Support Product Specialists who provide information and expertise on firm strategies and products to clients and marketing teams Produce monthly, quarterly and year-end portfolio reporting as well as ad-hoc investor requests Develop and update qualitative and quantitative firm and strategy information in consultant databases and RFPs for syndicated loan, high yield bond and multi-asset credit strategies Ensure integrity of data maintained in the centralized response database for RFP Team Work closely with Product Specialists to build client materials and various prospect/marketing collateral, including PowerPoint presentations, updating market and fund specific data within existing materials on a monthly, quarterly or ad hoc basis Tailor materials to reflect the current market environment and meet the needs of various users Interface and develop strong working relationships with all internal subject matter experts of the firm including portfolio management, marketing, compliance, legal, performance, risk, operations, and human resources Streamline processes by creating more efficient methods of gathering, sorting, accessing data Ensure consistency of data and other information across all materials Assist with and participate in client meetings including the preparation of agendas, coordination of participants, and customization of materials Education: Bachelor’s Degree from an accredited university, preferably in a related field (economics, finance, accounting or marketing). Experience Required: 2-4 years in financial industry, preferably with experience in fixed income Proven ability to apply judgment, creativity, and writing skills in developing and editing content Exceptional attention to detail, placing a high priority on accuracy and organization Problem solver with ability to research solutions and suggest resolutions Strong work ethic including proactively addressing projects at hand and improving processes Demonstrated experience working in a team environment with multiple tasks and strict deadlines Superior verbal and written communication skills, ability to communicate effectively with all levels of the organization and represent the firm in a professional manner Excellent interpersonal and teamwork skills FINRA Series 7, 63 and SIE licenses required (or ability to obtain within 3 months from start date) Reporting Relationships Managing Director, Product Management and Investor Relations, Credit Compensation The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $125,000.00 - $145,000.00 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Posted 30+ days ago

William Blair logo

Associate I, Client Relations

William BlairBoston, Massachusetts
Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams.William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide professional client service while responding to client inquiries and requests. The qualified individual will focus on learning how to perform necessary tasks from higher level team members, review client documentation for completeness and compliance with applicable policies and regulations and apply understanding of firm products, policies, systems and current market conditions to support Wealth Advisor teams through client interactions. In addition, the selected individual will provide basic operational support to Wealth Advisors with moderate supervision. Essential Responsibilities: Responsibilities include but may not be limited to: Gain an understanding of the processes and procedures required for client account activity. Receive guidance from senior members on the team. Review and respond to client inquiries/service requests in a timely manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. Learn how to identify and communicate issues/potential problems that may require escalation. Review client account documentation to ensure all required account documentation is acquired and updated. Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of maintenance/updating of clients’ investment profile information. Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. Learn how to develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. Review client information and assist in the preparation of performance reports. May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. Proactively leverage ideas, insight, and relationships to help facilitate new and incremental business. Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. Facilitate general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. Additional responsibilities as requested. Qualifications: Bachelor's Degree or equivalent work experience required. 1 year of experience required, with financial services industry experience preferred. SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment. Client service orientation. Ability to organize and prioritize responsibilities and meet strict deadlines. Attention to detail and quality. Good written and verbal communication skills. Ability to work independently and cooperatively in a team environment. Ability to collaborate and build trusted relationships. Knowledge of applicable compliance/security industry rules and regulations. Experience with MS Office Suite.

Posted 1 day ago

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Bilingual Resident Relations Manager

Continental CareersKissimmee, Florida

$20 - $25 / hour

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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Compensation
$20-$25/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Continental Properties is looking for an enthusiastic and customer-centric Resident Relations Manager to join our team at our beautiful Springs at Tapestry residential apartment community in Kissimmee, FL.You will help lead the successful operations of the community. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property.

Position Specifics

  • Full-Time
  • Pay: $20.00 - $24.50
  • Additional earning potential through position-specific performance incentives

Essential Responsibilities:

  • Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies
  • Meet with current and prospective residents to address issues
  • Help increase resident renewal rates and organize resident events

Skills for Success:

  • Two plus years of apartment leasing experience required; resident relations manager experience desired
  • Experience with Fair Housing Regulations and experience managing delinquencies
  • An unmatched commitment to customer service
  • Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays
  • Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.

Why You'll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

  • Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  • Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  • Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
  • Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
  • Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
  • On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
  • Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
  • Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  • Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

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