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Pharmavite logo

Manager, Employee Relations

PharmaviteWest Hills, CA

$100,000 - $166,000 / year

HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for sponsorship, including I-983 participation. POSITION SUMMARY The Employee Relations Manager serves as the enterprise expert on employee relations, providing strategic leadership and oversight of investigations, policies, and risk-calibrated decision making. This role owns the ER operating model, partners closely with Legal on sensitive matters, and equips HR Business Partners and leaders with the standards, tools, and guidance needed to ensure fair, consistent, and legally sound outcomes across the organization. KEY RESPONSIBILITIES Critical contributions this role is counted on to deliver include: Lead and oversee employee relations investigations, ensuring rigorous fact-finding, clear documentation, and timely, defensible resolution of performance, conduct, and workplace concerns. Oversee the ER operating model, including decision rights, investigation standards, documentation requirements, templates, and centralized housing of ER materials to ensure consistency and quality across the enterprise and within the HRBP function. Serve as the enterprise subject matter expert on employee relations, providing trusted guidance to HRBPs and business leaders and shaping ER-related decisions through sound judgment, policy interpretation, and risk-calibrated recommendations. Provide strategic counsel to senior leaders and HR Business Partners on investigations, discipline, conflict resolution, and risk-calibrated decision-making. Ensure compliance with federal, state, and local employment laws, with deep expertise in California regulations (e.g., CFRA, FMLA, ADA, wage and hour); multi-state experience preferred. Partner closely with Legal on high-risk and highly sensitive investigations to ensure alignment on investigative approach, policy interpretation, regulatory requirements, and risk mitigation strategies. Analyze ER data and trends to generate insights, anticipate emerging risks, and recommend targeted policies, training, and interventions. Partner with Talent & Organization Development and Legal as needed to design and deliver training for HRBPs and managers on employee relations best practices, employment law, and related people leadership and management skills. Coach and support HRBPs on investigations and report writing, and provide guidance on policy interpretation and corrective action to ensure consistent, compliant application of company standards. Lead continuous improvement efforts, leveraging data and best practices to enhance processes and related technologies, strengthen cross-functional partnerships, and elevate the overall employee experience. Manage and investigate assigned complaints submitted through the EthicsPoint platform. CRITICAL SUCCESS FACTORS You'll be most successful in this role if you have: A strong track record leading complex, sensitive employee relations investigations with sound judgment, rigor, and credibility. Deep knowledge of employment law and ER best practices, with the ability to apply them in a practical, business-aligned way. Proven ability to partner with Legal on high-risk matters and align on investigative approach, risk assessment, and outcomes. The confidence and presence to serve as a trusted advisor and ER subject matter expert to HRBPs and senior leaders. Experience building and governing ER standards, processes and systems, templates, and documentation practices that drive consistency and quality at scale. Strong coaching capability, with a passion for developing HRBPs and managers in investigation skills, documentation, and risk-calibrated decision making. Analytical strength to identify trends, assess risk, and translate data into actionable insights and proactive solutions. A continuous-improvement mindset, with the ability to design scalable processes and tools that elevate the employee experience and organizational effectiveness. CAPABILITIES & SKILLS REQUIRED In order to take on these challenges, you'll need to have: 8+ years of progressive experience in employee relations, HR, or employment law, including leading complex and high-risk investigations. Bachelor's degree in Human Resources, Psychology, Business, Law, or a related field required; advanced degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred. Demonstrated expertise in federal, state, and local employment laws, with deep knowledge of California regulations; multi-state experience strongly preferred. Proven experience partnering closely with Legal on sensitive matters, aligning on investigative strategy, documentation, and risk mitigation. Strong capability in developing and enforcing investigation standards, documentation templates, and quality controls across an enterprise environment. Experience coaching HRBPs and leaders on ER decision-making, policy interpretation, and effective handling of performance and conduct issues. Excellent written and verbal communication skills, with the ability to produce clear, defensible investigation reports and executive-ready recommendations. The ability to manage ambiguity and exercise sound judgment in high-stakes, complex situations. A strong, fact-based approach to decision making, with the ability to use data, evidence, and trends to influence outcomes and drive alignment. Demonstrated ability to navigate complex, matrixed organizations and balance competing priorities while maintaining compliance and consistency. OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. SALARY RANGE National Target Base Pay Range: $100,000.00 - $166,000.00. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter@pharmavite.com. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com. #WIM

Posted 5 days ago

N logo

Client Relations Associate (Remote)

Nterval FundingCosta Mesa, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 30+ days ago

O logo

Community Relations Director

Oaks Senior Living, LLCatlanta, GA
Oaks Senior Living is currently recruiting an experienced Community Relations Director for one of our communities in Georgia. We are looking for a professional who has a passion for working with seniors and their families, and 3+ years of experience in Senior Living management and leadership. Our culture revolves around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of all who walk through our door. Management inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. The Community Relations Director will market the facility through building positive relationships with referral sources, qualified prospects, and educating them on Oaks Senior Living philosophy and services. The Community Relations Director is a part of the management team of the community. Primary Responsibilities: Marketing • 1. Develop and implement an effective marketing plan to include visiting with referral sources, hosting events at the facility for qualified prospects and referral sources, placing advertisements in newspapers and mailing promotional information to prospects.• 2. Seek and build positive relationships with the surrounding community, particularly referral sources.• 3. Educate employees as to their role in marketing and touring the facility.• 4. Join community groups and attend meetings to build good will in the surrounding area, educate members about your facility, and develop positive relationships.• 5. Attend and participate in any company training for marketing and sales. Sales 1. Maintain up-to-date records of all communication with prospective customers using the appropriate system, and track each prospective customer from initial contact to the final decision. Possess and maintain a strong knowledge of the residence, its benefits, and the services provided, the customers, and employees.2. Build positive and trusting relationships with prospects by listening to the needs of the prospect, asking questions to acquire more information about the prospect's situation and concerns, and presenting the benefits of the facility to the prospective resident and/or resident's representative.3. Introducing prospects and their families to other employees, residents and families and providing opportunities for them to experience the benefits of the residence.4. Following-up with prospects regularly, based on their needs and time frame. Guiding the prospect to make a decision that best meets their needs.5. Provide regular reports to the executive director regarding sales achievements, status of interested prospects, and implementation of the marketing plan.6. Maintain or exceed budgeted census. Move-In Process 1. Provide the family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in.2. Work with the Wellness Director and the Executive Director to schedule an assessment with the resident.3. Inform all employees of the pending move-in date and the necessary information about the resident.4. Assist the resident and their family with the transition process through on-going communication, sensitivity and reassurance. General Management • 1. Supervise the caregiver staff on duty in providing quality care and meeting the needs of residents in accordance with the Oaks Senior Living philosophy of Person Centered Lifestyle and in accordance with resident rights.• 2. Review daily any and all communication tools used in providing resident care.• 3. Participate in the Manager-on-Duty rotation.• 4. Lead by example, encourage teamwork, promote the Oaks Senior Living philosophy, and provide ongoing coaching to employees.• 5. Provide an "open door" to employees, addressing any concerns or grievances they may have.• 7. Respond to on-the-job injuries in accordance with Oaks Senior Living policies and procedures.• 8. Carry out other duties as assigned by The Executive Director.• 9. Comply with Oaks Senior Living policies, training programs, and state and federal regulations.• 10. Obtain 24 hours of continuing education in initial year of employment and 16 hours annually, thereafter. Maintain CPR & First Aid certification. Qualifications: • 1. Bachelor's degree preferred.• 2. Successful experience in sales and marketing in a long-term care setting.• 3. Computer experience and ability to use or learn sales programs.• 4. Ability to interact and build relationships with older adults.• 5. Thorough knowledge of State Regulations preferred.• 6. Must be 21 years of age. Must have a satisfactory criminal history check.• 7. Must have physical exam by a licensed physician. Must have a negative drug screen.• 8. Must be able to react in an emergency situation. Physical Job Requirements: To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will: • 1. Stand/walk up to eight hours a day. Sit up to four hours a day.• 2. Frequently support up to 75 pounds. Occasionally lift/carry up to 50 pounds.• 3. Occasionally kneel, bend, and reach

Posted 30+ days ago

N logo

Client Relations Associate (Remote)

Nterval FundingIrvine, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 30+ days ago

Capital Factory logo

Investor Relations Associate

Capital FactoryAustin, TX

$65,000 - $65,000 / year

Austin, Texas, United States Ventures team reporting to Investor Relations Manager This is an onsite role The Investor Relations Associate will get to know every active investor in Texas and help facilitate millions in venture capital funding by connecting our portfolio founders to angels and venture investors. You will be responsible for the execution of key Investor Relations programs including Investor Office Hours, helping portfolio startups understand different fundraising options and access IR resources, onboarding new investors into our community, and assisting with the launch of new IR initiatives. You’ll use Capital Factory’s network of active investors and proprietary software tools to curate matches between investors and founders. You’ll get three years of venture capital experience in a year by observing large volumes of early stage companies and learning how VCs view and evaluate potential investments. Capital Factory attracts the best startups in the state and connects them with exactly who they need to grow their business - whether that’s their next partner, mentor, client, employee or investor. Our Ventures Team facilitates all of these interactions - and we’re seeking a strong leader with a proven background in the startup community to optimize and grow our programming opportunities across Texas. Requirements What you will do… You’ll make valuable introductions between founders and investors when there is mutual interest. Be the primary point-of-contact for investors, building a long term relationship. You’ll be responsible for sharing relevant startups, events, and other opportunities with them, and tracking their engagement. Organize office hours, in-person and virtual, for investors to meet with relevant portfolio founders. Network with venture capitalists and angel investors to establish deal flow relationships with them. Attend events with investors and introduce new portfolio companies. Take calls and meetings with investors to better understand their investment thesis and which companies to introduce them to. Make over a dozen curated introductions between investors and our portfolio founders everyday. Attend our weekly Ventures Team Sync, Investor Relations Sync and other relevant meetings. Attend our monthly First Look events. You’ll know you’re successful if… Our Founders have an exceptional experience and receive meaningful value from connections made with our investor network. Our Investor Office Hours program continues to grow and meetings have a 90%+ utilization rate. Investors rave about the startups they meet with. You build strong relationships with our VIP stakeholders and receive introductions to new investors on a regular basis. You work with high-level professionals and don’t get intimidated easily. Assigned tasks are completed in a timely manner with minimal mistakes and your team trusts you to execute independently. You have a productive and collaborative relationship with all internal teams, especially the Mentor, Venture Programs, and Ops Teams. About you… You have experience with the startup and technology markets. You have a basic understanding of startup funding terms, options, and mechanisms. You like using data to understand problems and make connections. You are organized and plan ahead, but you don’t get stressed out when things change at the last minute. Because they will. You roll with it. You have a proven ability to manage multiple projects at a time while paying strict attention to detail. You have the ability to deliver high quality work, on time, in a dynamic organization under time pressure. You are able to work at least 45 hours per week. You do what it takes to get the job done! You plan to stay in Texas and fully commit to this position for 2+ years. About our team... We have a passion for startups and technology We have excellent written and verbal communication skills We are professional and presentable and greet everyone cheerfully. We're ready to deal with an immature student, a pushy salesperson, top VCs, a fortune 500 CEO, and even the President of the United States. We are excited to work in downtown Austin and have reliable transportation. We have a quiet place with fast internet where we can work remotely. We have a reliable laptop computer and smartphone. We are security aware. We have a passcode on our computers and phones and use a password manager. We are available during SXSW (Spring Break) and Startup Week (the week before Austin City Limits Music Fest). We get to Inbox Zero every day. Benefits 4 weeks paid time off (one week is between Christmas and New Year’s) Personal health, vision and dental insurance paid 100% by Capital Factory Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym A priceless network About Capital Factory Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010

Posted 30+ days ago

GTT logo

Employee Relations Manager

GTTRochester, NY
Job Title: Employee Relations Manager Location: Rochester, NY Duration: 5 months Contract Work Type: Onsite Pay Range: $57.69/Hr Key Responsibilities: Providing manager support, including, but not limited to, advising managers on best practices for employee relations, resolving team conflict, addressing performance issues, and issuing disciplinary actions, up to and including terminations. Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans. Conducting thorough and timely investigations of complaints of harassment, discrimination, and other workplace complaints. Ensuring compliance with company policies, procedures, employment laws, and regulations. Managing multiple, complex employee relations cases. Liaison with legal counsel and compliance as required. Implementing a conflict resolution strategy. Job Requirements: Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication. Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance, and workplace issues. Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience. Ability to present reports and training concisely and efficiently. Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), The Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices. Experience in using basic Microsoft programs, including but not limited to Word, Excel, and PowerPoint. Experience in using case management software. Notes: BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered). Contract Benefits Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company Our client is a leading sustainable energy company with a footprint in 24 states and $40 billion in assets. They serve 3.3 million electric and natural gas customers in the Northeast and have a diverse renewable energy portfolio. The company is committed to ethical business practices and has been named one of the World’s Most Ethical Companies for three consecutive years. They are also a leader in the growing U.S. offshore wind industry and invest in charitable organizations in the communities they serve. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-23221 #gttjobs #LI-GTT #LI-Onsite

Posted 30+ days ago

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Lifestyle/Resident Relations Coordinator

Sudberry Properties, IncSan Diego, CA

$24 - $25 / hour

Position Summary: As our Lifestyle/Resident Relations Coordinator you have the opportunity to use learned and gained knowledge to assist the General Manager with daily resident functions, customer service, resident retention, event planning, networking, and marketing. EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent Preferred: Bachelor or Associates degree. Minimum of 1+ years experience in residential event planning and customer service experience. RESPONSIBILITIES: Tasks listed are a description of the way this job is currently performed and are not an exhaustive list of all the tasks that may be required for each physical demand. Plans, organizes, promotes, attends, and executes resident events for the property(s). Continue to look for new & creative resident event ideas and vendors. Negotiate costs that align with provided budget and use leverage to obtain the best services for the most reasonable price. Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups. Oversees social media sites; monitors and promotes community online reputation. Actively markets the property, creating and implementing an outreach marketing plan. Creates and distributes community fitness and activity calendar(s). Monitor, respond, and engage resident posts in Yardi Concierge and/or Active Building. In addition, posting content related to any community or neighborhood events or promotions (any outside vendor promotions must be approved by General Manger). Receives packages and notifies residents of delivery, communicates with resident of any status changes within Parcel Pending to prevent delivery issues. Attends to the ongoing customer service needs of each resident throughout their residency. Performs warm calls on move-in, renewal and close-out of service requests. Contributes ideas to increase property interest and traffic. Field and successfully satisfy resident complaints with the help of management. Welcomes new residents, assessing move in experience. Greets visitors, answers phones, assists prospects, tours prospects, assists with completing initial qualifying application process, assists with completing leasing files, assists with move-in/out processes, and accepts and inputs work orders, as needed. Assists with purchase orders and invoices in the Yardi system for any resident activities, renewals, nightly and Monday leasing reporting, and any additional administrative tasks assigned by General Manager. Accepts rents and provide receipts, as necessary. Restocks supplies in office, clubhouse and/or business center, as needed. Coordinates clubhouse rentals. Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. Assists with resident retention through community events. Participates in company required training by established deadline. Complies with all Sudberry's standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. Any other duties or responsibilities that may be assigned. OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Intermediate knowledge of Microsoft Outlook, Word and Excel. Superior customer service skills including the ability to manage difficult customers and/or situations. Professional verbal and written communication skills. Strong attention to detail, organizational, time-management and problem-solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings and holidays. Possess the ability to sell and promote the property. Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other associates. General understanding of how to work office equipment such as a copier, fax machine, filing cabinets, data entry, and generating reports. Understanding of current landlord/tenant requirements and general legal responsibilities of the property. Possess basic bookkeeping knowledge and perform intermediate mathematical functions. Ability to work a schedule during normal hours and that may be other than Monday- Friday, 9-6. Work in excess of 40 hours a week is likely. Job Type: Full-time Pay: $23.75 - $24.50 per hour Supplemental pay types: Commission pay Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Posted 2 weeks ago

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Employee And Labor Relations Specialist

Business Management Associates, Inc.Washington, DC
Business Management Associates, Inc. (BMA) Integrating People and Process Through Service, with a strategic emphasis on integrating people and process, and proven, documented project management methodology for internal and external management while maintaining a strategic and financial focus on an organizations most important component it's people ; "Love Thy Customer; Love Thy Work; Love Thy System" Business Management Associates (BMA) is seeking an Employee and Labor Relations Specialist who has expertise in adverse and disciplinary actions, administrative and negotiated grievance decisions, and Unfair Labor Practice responses. RESPONSIBILITIES & DUTIES: Advising on and drafting the full range of ELR documents, such as adverse and disciplinary actions, correspondence regarding reasonable accommodation, administrative and negotiated grievance decisions, Unfair Labor Practice (ULP) responses, and correspondence regarding leave. Research and preparations for and/or participation in interactions with Labor Unions regarding conditions of employment. Prepare and engage in collective bargaining. Prepare written disciplinary and adverse action. Documented and organized disciplinary and adverse action employee relation case files. Written reasonable accommodation documents and documentation. Documentation of grievance decisions and adjudications. Documentation of responses to ULP charges. Advise managers and supervisors on implementing interim measures to protect alleged victims. Prepare and draft (violation) findings memoranda memorializing the inquiry, and issues to management for corrective action. QUALIFICATIONS & REQUIREMENTS : Knowledge of Labor and Employee Relations programs. Ability to make fair and impartial independent decisions in a careful manner. Vast knowledge and experience of EEP principles, laws and regulations. Exceptional skills in counseling, investigations, negotiation, and conflict resolution techniques. EDUCATION & EXPERIENCE: Bachelor's Degree and (10) years of related Employee and Labor Relations expertise. At BMA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religious creed, sex, national origin, ancestry, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. BMA complies with applicable state and local laws governing nondiscrimination in employment in every location in which BMA has facilities. BMA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Posted 30+ days ago

On Lok logo

Donor Relations Officer

On LokSan Jose, CA
On Lok Dedicated to The Care of Elders: On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY:On Lok is seeking a dynamic Donor Relations Officer (DRO) to help drive philanthropic support in the south and east bay to advance its mission to empower seniors to age with dignity and independence in their communities. Reporting to the Chief Development Officer (CDO), the ideal candidate is a key frontline fundraiser based in the south or east bay and a relationship builder with a track record of donor engagement and revenue growth. They are a team player with high levels of creative and technical competencies while possessing critical interpersonal skills and characteristics to ensure success. Having a confident presence with a "can do" attitude and formidable drive to motivate and inspire donors to give is a must. The DRO will actively support the organization's strategic priorities by building meaningful connections with donors, developing compelling fundraising opportunities, and delivering an exceptional donor experience that promotes long-term giving and partnership. Collaborating with both internal and external stakeholders, the DRO is committed to contributing to the overall goals of the Development Team. ROLES AND RESPONSIBILITIES: DONOR IDENTIFICATION & PROSPECT STRATEGY •Proactively research and identify prospective south or east bay individual, foundation, and corporate donors with strong alignment to On Lok's mission and programs. •Develop and implement tailored cultivation, solicitation, and stewardship plans for each south or east bay prospect, aligned with organizational priorities. •Analyze donor data and trends to inform portfolio strategy, segmentation, and personalized engagement. DONOR ENGAGEMENT & CULTIVATION •Build and maintain strong, long-term relationships with south or east bay donors through in-person meetings, calls, events, and personalized communications. •Work closely with the leadership team and Board members to implement moves plans as appropriate. •Partner with program staff to facilitate strategic south or east bay donor introductions and engagement opportunities. SOLICITATION & REVENUE GENERATION •Develop and execute south or east bay donor solicitations, including individual, corporate, and foundation support, ensuring alignment with On Lok's revenue goals. •Meet individual and team fundraising goals through disciplined moves management and effective proposal development. •Support the cultivation and solicitation of south or east bay planned giving prospects and contribute to the development of On Lok's planned giving strategy. •Ensure an exceptional donor experience that is rewarding and positive. OPERATIONS •Accurately document all south or east bay donor interactions, strategies, proposals, and outcomes in Salesforce CRM. •Regularly report on south or east bay donor cultivation progress and fundraising activities, offering insight and recommendations to improve performance, and alerting to any/all successes and challenge areas. •Maintain compliance with all internal processes related to donor confidentiality, data integrity, and ethical fundraising standards. •Demonstrate a commitment to ongoing professional development in relevant fields. •Participate in department strategy sessions, team building, and training initiatives. QUALIFICATIONS (knowledge, skills, abilities): Bachelors Degree 3-5 years related experience and/or training, with demonstrated, success performing the critical job functions; or equivalent of education and experience. Must possess a valid California Driver's License. Strong interpersonal and communication skills (written and verbal). Effectively present information to top management, donors, public groups, and/or boards of directors. Acceptance and application of the confidential nature of the position. Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, Outlook. Works well under pressure and successfully meets deadlines. Excellent organizational skills, strong attention to detail, high regard for accuracy and top-quality work. Effective and creative problem-solver and decision-maker with strong initiative and excellent follow-through. Cross-cultural competencies to effectively work with the diverse populations of the greater Bay Area. On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more): Medical, Dental, and Vision coverage Retirement Savings Plan 403(b) and Term Life/AD&D Insurance Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) Pet Insurance and additional discounts Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Talent( recruitment@onlok.org ). Job Posted by ApplicantPro

Posted 30+ days ago

ARC Group logo

Client Relations Services Professional

ARC GroupJacksonville, FL
Client Relations Services Professional Jacksonville, FL 32256 | On-Site ARC Group is recruiting on behalf of our client, a fast-growing Tax Resolution company in Jacksonville, FL. We are seeking a Client Relations Services Professional to support the firm's legal and tax teams by managing client communication and ensuring timely collection of critical documentation. Position Overview: The ideal candidate will serve as a Customer Service Representative (CSR), responsible for proactively reaching out to clients via phone, text, and email to obtain documents requested by attorneys and tax preparers. This role requires persistence, professionalism, and excellent communication skills. Key Responsibilities: Contact clients via phone, text, and email to request required documents Clearly communicate what documents are needed and why they are important Maintain and update client records in the system (CRM) Follow up consistently to ensure timely submission of paperwork Collaborate with internal legal and tax teams to provide status updates Deliver high-level customer service and ensure client satisfaction Maintain confidentiality and professionalism at all times Qualifications: Previous experience in customer service, client relations, or administrative support (experience in legal, tax, or financial services preferred) Strong communication and interpersonal skills Highly organized and detail-oriented Comfortable making outbound calls and following up persistently Proficient in Microsoft Office Suite and CRM systems Bilingual (Spanish/English) is a plus but not required Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing directly at dlonghi@arcgonline.com or calling him directly at 904-289-8828. You can also apply online and view all our open positions at www.arcgonline.com . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Posted 30+ days ago

Praytell logo

Director, Media Relations (Corporate & Executive Communications)

PraytellNew York, NY

$105,000 - $125,000 / year

Praytell is a creative communications agency built by strategic minds and spirited hearts who believe original storytelling, unexpected ideas and an instinctive recoil from anything remotely boring can shape culture and make people… well, give a sh!t. We partner with brands to create timely, integrated and headline-worthy campaigns across social, earned, digital, experiential and emerging platforms, all rooted in smart strategy, creative excellence and a deep understanding of what’s resonating right now. We’ve been doing this for just over a decade and have picked up some pretty cool awards along the way, including PRWeek’s Best Place to Work (8x and counting), Agency of the Year and even a few your mom might recognize - even if she doesn’t fully get what you do for a living. Our work is collaborative, fast-moving and driven by curiosity, grounded in how we show up for our clients and for one another. If you’re looking to join an ambitious, deeply supportive team that’s focused on doing great work with great people and doesn’t take itself too seriously, we’d love to hear from you. The Opportunity Praytell is seeking a seasoned media relations professional to join our Media Team in New York, focused on helping companies and executives build credibility, visibility and influence. This role centers on translating complex business stories into clear, compelling narratives that resonate with business, financial and industry media, supported by a strong rolodex of trusted media relationships. You’ll lead media strategy and execution, guide executive storytelling and thought leadership, and play a key role in moments that shape a company’s reputation and growth. The position partners closely with account teams, contributes to new business efforts and supports the development of junior talent, all while staying ahead of the evolving media landscape. As Director, Media Relations, you will be: Joining Praytell’s Media Team, this role plays a key part in shaping corporate storytelling by driving corporate and business media relations across a wide range of categories, including lifestyle, food and beverage, beauty, tech, travel and more Accountable for elevating client narratives and inserting executives and brands into culturally relevant, business-forward media conversations across verticals Developing compelling corporate and executive media angles and identifying feature and thought leadership opportunities to generate interest and secure coverage across traditional outlets (print, online, broadcast) - think Bloomberg, The Wall Street Journal, Financial Times, Forbes, Fortune, CNBC, Business Insider, Entrepreneur and Yahoo Finance - as well as emerging platforms (Substacks, podcasts, social and digital video, e-newsletters). Driving innovative media strategies and execution in collaboration with account teams, while providing insight-driven strategic input on campaign planning. Supporting executive participation at key industry moments, including conferences, panels, summits and media roundtables. Working with the account team on media lists, press releases, briefing docs, bylines and mailers. Cultivating and expanding your relationships with media (including digital, social, broadcast, etc.); networking with media to build relationships via virtual/IRL meet-and-greets. Managing proactive and reactive media relations for clients, including company milestones, executive announcements, funding or growth moments, and issues management. Mentoring and training junior staff in media relations strategy and skills, which includes participating in and leading development programs for staff and culture initiatives. Staying up-to-date on industry news, trends and updates to inform media strategy and recommend new pitch angles/ideas. Collaborating with other members of the Media Team to develop ongoing industry POVs, share learnings from media meetings, and act as a media relations brain trust for the PR department. Participating in new business opportunities (note, this may require occasional travel), as well as mentorship and training programs for junior staff development. Joining client calls and serving as the subject matter expert on media trends, emerging platforms, target outlets, etc. Media training spokespeople as part of upcoming campaign work and staffing interviews on behalf of clients. About You Experience you have: You have 8+ years of experience in public relations, preferably in an agency environment, with deep expertise in corporate and business media strategy, executive visibility and media relations. You’ve developed and executed insight-driven media strategies that shape corporate storytelling, elevate executive thought leadership and support company milestones across industries including food and beverage, technology, consumer lifestyle and beyond. You bring a deep rolodex of trusted media relationships, with a strong track record of securing meaningful coverage in top-tier business, financial and industry outlets, as well as emerging platforms such as Substacks, podcasts, social and digital video and more. You’re experienced in advising senior-level clients and executives, participating in new business pitches and clearly communicating strategy, recommendations and results. You bring hands-on experience supporting executives across interviews, conferences, panels, summits and media briefings. You maintain strong, trusted relationships with business, trade, digital and broadcast media and actively cultivate new connections across channels. You’re comfortable managing both proactive and reactive media relations, including announcements, growth moments and reputation-sensitive situations. You have experience mentoring, managing and developing junior staff and contributing to team culture and professional development. Equally important, you are: Ambitious and entrepreneurial Flexible and adaptable Meticulous and well-organized A creative problem solver Inquisitive and eager to learn Collaborative and team-oriented Honest and ethical in all work Committed to advancing diversity, equity, inclusion and belonging in the workplace Benefits We offer a growing list of benefits and perks, including: Salary: $110,000 - $125,000 (This range reflects the minimum and maximum compensation. We typically offer salaries within the 25th to 75th percentiles and cannot exceed the listed maximum. Final offers depend on experience, skills and qualifications.) Comprehensive health care (Medical, Dental, Vision) Employee Stock Ownership Plan (ESOP) with annual shares of Project Worldwide, our parent company Traditional and Roth 401(k) options with an annual employer contribution based on company performance Flexible Time Off (FTO), company holidays and mental health days Flexible work locations within the US - remote is a-ok! We also have physical hubs and offices in LA, SF, Austin, Chicago, Minneapolis and New York Flex Fridays, designed to keep Fridays meeting-free for focused work and to give you space to support your personal wellbeing while delivering great client service Employee Assistance Program (EAP) with mental health, family, career, legal and financial support Paid parental leave and fertility support Training and team-building programs Camp Praytell, our company offsite (eligibility based on start date) Employee Resource Groups (BEACON, Compañeros, elev Asian, Herizon and Prism) And more! Interview Process Please note that due to the high volume of applications we receive, while we’re incredibly grateful for your interest, we’re not able to respond to each one individually. We’ll be in touch with candidates we’re moving forward with. We know how hard it can be to wait and wonder, especially in today’s job market, so if you don’t hear from us within 5 business days, it means we’ve moved forward with other candidates for this role. We truly appreciate the time and care you put into applying and will keep your application on file for future opportunities. Our interview process typically takes 4-6 weeks, and here’s what you can expect along the way: Submit Application Phone Screen w/ Head of Talent (30 Mins) Team Interview (30 Mins - 1 Hour) Leadership Interview (30 Mins) TBD: Short, Client-Agnostic Take-Home Test (Paid via Electronic Gift Card) Offer (Target Start Date: Feb 2026) Who We Are We are an equal opportunity employer. We welcome all people and do not discriminate - period. All qualified applicants will receive consideration in accordance with federal, state and local laws. We prohibit any form of workplace harassment based on any protected class and are committed to creating an inclusive workplace in every location where we operate.

Posted 30+ days ago

C logo

Patient Relations Coordinator

Complete Dental ArtsNewnan, GA
Complete Dental Arts is seeking an enthusiastic and warm Patient RelationsCoordinator who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding customer service levels to join our team. This position will support operations for 2 practice locations (Newnan & Fayetteville). NO PHONE CALLS/EMAILS PLEASE Salary to commensurate with experience. This position requires a leader with excellent communication skills, quick learner, problem solving, attention to details, team player, implementing improvement strategies and computer savvy. Prior scheduling, accounting, customer service, or insurance experience is a plus. Responsibility includes but is not limited to: Confirmation of upcoming appointments Scheduling appointments Insurance verification of upcoming appointments Presents treatment plans Process billing statements as needed and according to billing schedules Accurate and timely review of processing EOB/EOPs to input payments to patient accounts Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims Responsible for sending accounts to collections and collections process Ensure insurance claim aging maintenance at optimal level Providing additional assistance or support to the practice operations as needed Assist other practice operations as needed Required Skills/Knowledge: Prior Medical or Dental Experience Well-organized and analytical with high attention to detail Leadership Proficient math foundation & skillset Ability to multi-task and support admin team members Efficient time-management and prioritization skills Competent in Word, Excel and PowerPoint Education: Bachelor’s Degree preferred, or equivalent combination of education, training, and experience Benefits: - Competitive salary. Health, dental, and vision insurance. Retirement savings plan. Paid time off.

Posted 30+ days ago

Converse University logo

Vice President For Institutional Advancement And External Relations

Converse UniversitySpartanburg, SC
Position Summary The Vice President for Institutional Advancement and External Relations is the Chief Advancement Officer at Converse University, responsible for the overall leadership and performance of resource development and external constituents' engagement with the University. The Vice President oversees the daily operations and strategic management of philanthropy and fundraising, institutional advisory boards, special advancement-oriented events, alumni engagement, relationship management, and donor communications, as well as all outreach activities. The Vice President will drive efforts and formulate policies and programs that grow financial and human investment in the University; will coordinate and oversee the University's relationships and partnerships with external entities; will oversee the evolution and implementation of a cohesive fundraising strategy for the University in all forms of outreach to external and internal constituencies; and will supervise and expand efforts that broaden the visibility, reputation, and utilization of the University and its resources to external constituencies. The Vice President will serve on the University's President's Cabinet and works directly with the Board of Trustees to build visibility, relationships, and resources The Vice President will provide strategic direction and oversight for the functional areas of Philanthropy and Relationship Management (fundraising, cultivation, and stewardship), Advancement Services, Advisory Boards, Alumni Engagement and Donor Relations, Grant Support, Corporate and Foundation Relations, Communications and Marketing, and Special Donor and Alumni Events. To view the full position profile, please view Converse – Position Profile AREAS OF RESPONSIBILITY Strategic Executive Leadership Act as Chief Advancement Officer supporting the President and the Board of Trustees in building relationships and facilitating programs and initiatives designed to engage a broad range of constituents, including alumni, donors, athletic boosters, corporations, foundations, public officials, and other friends of the University. Work closely with the Board of Trustees and University Leadership to develop multi-year fund-raising goals and corresponding strategies for sustainable long-term growth. Serve as a member of the President's Cabinet and collaborates with other members in the assessment, development, and implementation of institutional initiatives, policies, and procedures. Counsel and advise the President and President's Cabinet on Institutional Advancement matters, including the success of departmental day-to-day operations, conveying an atmosphere of excellence and distinction in support of the University's mission, vision, core values, and goals. Partner with the President and collaborate university-wide, actively driving the strategic plan forward in alignment with system and state initiatives. Participate in the development and implementation of strategic long-term plans. Management Philanthropy, Advancement Services, Alumni, Grants, and Marketing and Communications Lead Institutional Advancement staff to build an integrated organization that significantly increases targets for unrestricted, restricted, and endowment funds at the university and institutional levels while managing fund-raising costs. Set and Lead Institutional Advancement and Communications Unit Outcomes in accordance with the university's accrediting body, SACSCOC. Collaborate, partner, and meet with leaders and team members within the department to ensure alignment of goals and activities. Support and facilitate a work environment that encourages high team morale, quality of service, and enthusiastic motivation to accomplish established goals and objectives Communications and Marketing Direct the development and effective execution of comprehensive and cohesive communication, marketing, public relations, and brand-building strategies to internal and external constituencies to meet advancement goals for various targeted and general populations while utilizing different media platforms. Manage, develop, and implement a communications and marketing strategy to enhance the mission, share the impact, and convey the university's progress to internal and external audiences. Advancement Strategy and Operations Develop and implement a comprehensive Institutional Advancement plan. Both directly and indirectly, supervise all Institutional Advancement staff, including all associated management responsibilities. Ensure continuous oversight of Institutional Advancement finances, including all applicable departmental budgets, grants, and investments. Develop an annual report of activities for distribution to board members, donors, college officials, and other interested parties. Represent Institutional Advancement at community meetings, including a summary of activities, key accomplishments, challenges, and upcoming focuses. Manage budgets, restricted and unrestricted accounts, and record-keeping systems of the investment portfolio. Collaborate with the Business Office with regard to accounts, resources, investments, and financial statements. Respond to audit findings regarding development activities in conjunction with the college's investment account, as necessary. Assure adherence to state and federal regulations, institution policies, and relevant accreditation standards to contribute to the university's overall success by performing all other duties and responsibilities assigned by the President. Provide strategic direction and support to grant management to ensure that opportunities are assessed and applied within the University's overall strategic plan and focus, to expand financial resources and program delivery, and to identify priorities for funding. Prepare, review and/or submit public and private grant proposals. Oversee the administration and compliance of grant awards. Within the college and surrounding community, works to heighten awareness of the benefits of grants and their positive impact on the college and student success. Oversee efforts of advancement services to include prospect research, gift processing and donor/alumni database management. Oversees efforts of donor relations to provide thoughtful and timely stewardship. Philanthropy Steward all activities to achieve revenue targets for the University's current comprehensive campaign, planned giving, annual giving, and special initiatives. Plan and lead future large-scale capital or endowment campaigns, including planning, executing, and evaluating their successes. Utilize extensive experience in securing large gifts from individuals, foundations, and corporations, including direct solicitation and stewardship of high-net-worth donors. Oversee the broader donor landscape, including annual fund campaigns and effective alumni engagement. Manage alumni relations, research, and operations components of Advancement to a high level of efficiency to streamline and optimize giving opportunities. Cultivate and entertain alumni and prospective donors at various events, some of which may be held during evenings or weekends as required and may involve domestic and international travel. All other duties as assigned by the President or Board of Trustees. QUALIFICATIONS The Vice President for Institutional Advancement and External Relations will be a person of character, drive, creativity, and integrity. He or she will be a leader who can work both autonomously and as a member of a collaborative, tightly-knit team under strong presidential leadership. He or she will be an effective and inspiring manager who is a strong communicator, who has excellent organizational and writing skills, and who provides vision, accountability, leadership and support to the division as a whole and individual team members. He or she will have the ability and confidence to serve as a chief strategic advisor to the President and Board of Trustees in the University's efforts to develop and implement multi-year advancement strategies and to strengthen governance transparency. He or she will have a deep understanding of and commitment to the value of a historic women's college as well as the benefits and opportunities of expanding and advancing the institution. He or she will appreciate being driven to achieve results and will develop a results-oriented team. Minimum Qualifications for Consideration Bachelor's degree required; advanced degree preferred. Certified Fund Raising Executive (CFRE) or Certificate in Nonprofit Management is a plus. Ten (10) or more years of progressively responsible experience in as well as supervisory experience leading teams specializing in the following areas: Institutional advancement and philanthropy/fundraising Donor relations and advancement services Capital and comprehensive campaigns Cross-department collaboration Budget management and financial acumen Community engagement and customer relationship management Communications and marketing Leadership & Management: Proven ability in goal-setting, supervision, accountability, and budget management with integrity and professionalism. Communication & Collaboration: Excellent verbal/written skills; fosters open communication and effective relationships across diverse internal and external stakeholders. Strategic Vision: Aligns advancement strategy with institutional mission through visionary thinking and long-term planning. Fundraising Expertise: Extensive experience in major gifts, to include success in pursuing transformative gifts, capital campaigns and overcoming associated challenges, planned and annual giving, alumni engagement, and donor stewardship to include strengthened prospect research, and heightened donor engagement. Proven leadership and ability to cast a shared and innovative vision for advancement activities that encourages creativity amongst a highly engaged team. Marketing & Community Engagement: Skilled in marketing, communications, and building partnerships that enhance institutional visibility and support. Equal Employment Opportunity (EEO) Statement We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds. COMPENSATION Salary offered will be commensurate with qualifications and experience of the candidate selected. Converse University offers employees a collegial environment committed to professional growth, work-life balance, and a purpose-driven community committed to excellence, creativity, and inclusion. Converse encourages ongoing professional development and participation in national advancement and leadership associations. Converse University provides employees with comprehensive benefits that make total compensation competitive and attractive for employees. In addition to generous vacation leave and holiday paid time off, benefit options include: Retirement plans Health insurance with dental and vision plans Supplemental Pet, Critical Illness, Accident, and Hospital Indemnity coverage Individual and dependent life insurance Long-Term and Short-Term Disability Employee Assistance Programs: (EAP) Health Advocate and Lincoln Services Flexible Spending Account First Stop Telehealth Tuition remission at Converse University Tuition Exchange Program Onsite wellness center On-campus fitness center and swimming pool Campus dining hall meals at reduced rates For more information, please visit Converse University 2025-2026 Annual Benefits Brochure Relocation assistance and executive onboarding support me be available for the successful candidate. TO APPLY Interested candidates are asked to apply through the FGP website posting at Application Link - VP Advancement & External Relations . Applications will be reviewed on an ongoing basis by the FGP team until the position is filled. Any questions can be directed to Christin Mack with Find Great People, LLC at cmack@fgp.com.

Posted 30+ days ago

SilencerCo logo

Dealer Relations Manager--Unity Tactical

SilencerCoBroussard, LA
Job Title: Dealer Relations Manager Position Summary The Dealer Relations Manager is responsible for proactively managing and growing existing dealer and distributor relationships while identifying and developing new, strategic channel partners. This role focuses on expanding the company's presence across enthusiast, military, and law enforcement verticals. The dealer relations manager will report to the Director of Dealer and OEM Administration and will work cross-functionally with Operations, Business Development and Marketing teams to drive revenue growth, strengthen brand exposure, and support long-term strategic objectives. This position requires a strong understanding of dealer and distribution sales, relationship management, and the tactical industry, along with the ability to balance inside sales leadership with regular travel to key partners and industry events. Key Responsibilities Proactively manage and grow relationships with existing dealers and distributors to maximize revenue, retention, and brand alignment. Identify, pursue, and onboard new strategic channel partners within enthusiast, military, and law enforcement markets. Develop and execute inside sales strategies that support overall company revenue and growth objectives. Serve as a primary point of contact for channel partners, providing product knowledge, new equipment training, sales/support and retention of relationships. Collaborate closely with Operations, Business Development and Marketing teams to align sales initiatives, product availability, and promotional efforts. Support marketing initiatives by providing updated dealer information, market feedback, partner insights, and competitive intelligence. Represent the company at trade shows, industry events, and on-site partner visits. Track dealer and distributor sales performance, pipeline activity, and partner engagement using CRM and reporting tools. Ensure consistent brand messaging and professional representation across all channel interactions. Create Purchase Orders, Sales Orders, and Quotes for customers in support of the BD team. Become the subject matter expert regarding CRM and training lead within the company. Travel Requirements Approximately 25% travel anticipated. Travel includes attending trade shows, industry events, and visiting key dealer and distributor partners. Qualifications & Experience 5–10 years of sales, business development or channel management experience within the tactical industry strongly preferred. Proven experience managing dealer and distributor relationships. Demonstrated success developing new channel partners and driving revenue growth. Strong understanding of enthusiast, military, and law enforcement markets. Demonstrated ability to articulate a comprehensive understanding of products, industry dynamics, and forward-looking trends. Shooting, Sporting Industry, Law Enforcement or Military experience recommended. 4-year college degree preferred, though not required Skills & Competencies Strong relationship-building and communication skills. Confident instructor-training background to conduct training and presentations. Strategic mindset with the ability to identify growth opportunities. Highly organized with strong time management and follow-through. Ability to collaborate effectively across departments. Comfortable working independently while contributing to team-based goals. Proficiency with CRM systems and standard sales reporting tools. Work Environment Primarily office-based with periodic travel. Collaborative, fast-paced environment focused on growth, accountability, and performance. Location Strong preference to base the position at the company headquarters in Lafayette, Louisiana. Remote basing will be considered for the right candidate. Job Posted by ApplicantPro

Posted 1 week ago

Point Park University logo

Donor Relations Officer

Point Park UniversityPittsburgh, PA
POSITION: Donor Relations Officer DEPARTMENT: Office of University Advancement REPORTS TO: Assistant Vice President for University Advancement WORK SCHEDULE: Hybrid (3 days on campus; 2 days remote) Position Summary: Point Park University seeks a personable, tech-forward professional who loves higher education and thrives on building meaningful relationships. The Donor Relations Officer is a frontline fundraising and stewardship professional responsible for engaging alumni, parents, friends, faculty, and staff in support of the University's mission and priorities. This role manages a portfolio of annual giving prospects and donors, leads scholarship stewardship and outreach initiatives, and supports comprehensive annual giving strategies designed to grow philanthropic investment. This position plays a key role in strengthening donor retention and long-term engagement through strategic stewardship, meaningful scholarship management, and data-informed outreach. The successful candidate will combine relationship-building skills with operational excellence and technology fluency to elevate the donor experience and contribute to the continued growth of the Advancement team. This is an excellent opportunity for a motivated professional seeking growth within a collaborative, forward-thinking Advancement office. Key Responsibilities Annual Giving & Fundraising Strategy Partner with the AVP to plan and execute a comprehensive annual giving strategy, including direct mail, digital appeals, texting, phone outreach, giving days, events, and social media campaigns. Manage a portfolio of annual giving prospects and donors, executing identification, cultivation, solicitation, and stewardship strategies. Analyze donor data and segmentation trends to inform outreach strategies and optimize results. Serve as an advocate for annual giving initiatives across campus. Scholarship Process Management & Strategic Outreach Oversee the full lifecycle management of endowed and current-use scholarships in collaboration with Financial Aid, Academic leadership, and Advancement staff. Coordinate scholarship agreements, donor criteria documentation, compliance requirements, and internal approvals. Lead annual scholarship outreach processes, including recipient communications, donor impact reporting, and thank-you letter collection. Facilitate meaningful engagement opportunities between scholarship donors and recipients when appropriate. Leverage scholarship stewardship as a strategic donor retention tool to deepen relationships and increase future giving. Maintain accurate scholarship documentation and activity tracking within the CRM system. Donor Relations & Stewardship Help design and implement a university-wide donor relations and stewardship strategy that ensures consistent recognition and engagement at all giving levels. Draft compelling donor communications, impact reports, acknowledgments, and recognition materials. Manage stewardship tracking processes to enhance donor satisfaction and increase the likelihood of continued contributions. Contribute donor and gift information for annual reports and other publications. Collaboration & Leadership Development Collaborate with Advancement colleagues to plan events, develop invitation lists, draft scripts and remarks, and coordinate donor recognition elements. Manage multi-phase projects from concept to execution while balancing multiple priorities and deadlines. Supervise and mentor practicum students and work-study students as assigned. Engage in professional development opportunities to support continued growth within Advancement. Maintain strict confidentiality and uphold the highest ethical standards. Perform additional duties and special projects as assigned. Qualifications Bachelor's degree required. 3-5 years of experience in fundraising, development, sales, marketing, or relationship management preferred. Experience in higher education or advancement strongly preferred. Preferred Skills & Experience Demonstrated success in relationship building, sales, or donor stewardship. Strong written and verbal communication skills. Exceptional organizational skills with attention to detail and follow-through. Ability to work independently and collaboratively in a fast-paced environment. Experience with CRM systems, prospect research, segmentation strategies, and data analysis. Proficiency in Microsoft Office, including PowerPoint. Comfort leveraging technology and digital engagement tools to enhance outreach efforts. Core Competencies Results-oriented with the ability to identify high-impact opportunities and prioritize effectively. Adaptable and open to innovation and new ideas. Collegial, professional, and enthusiastic in interactions with faculty, staff, students, and donors. Committed to advancing the University's mission and delivering an exceptional student experience. Demonstrates ethical judgment and integrity aligned with University policies and values. Job Posted by ApplicantPro

Posted 3 days ago

Habitat Energy logo

Client Relations & Strategy Analyst

Habitat EnergyAustin, TX
We are seeking a highly analytical and strategic Analyst to support our company’s client service delivery and corporate strategy development. In this role, you'll be at the forefront of shaping how the company delivers its services to its clients, and how that fits into our wider strategy goals for the next 3-5 years. You will play a critical role in supporting the Client Relations function, ensuring the delivery of high-quality service through advanced performance tracking and commercial reporting. Beyond pure analysis, you will take an active hand in the client lifecycle—from supporting product management of our service portal to managing onboarding projects and technical request workflows. You will also support our Strategy function, in competitive analysis, business case development for new growth areas that the company identifies, and market positioning.This is an exceptional opportunity to build your strategic thinking skills, develop entrepreneurial experience, and make a meaningful impact in the rapidly evolving energy sector Your responsibilities will include: Business Performance Compile and analyze complex data to produce comprehensive commercial and operational reporting for quarterly business reviews (QBRs). Manage and refine the tracking of client performance and service delivery benchmarks against internal and external benchmarks. Own the product management & build of the client service portal Provide project management support for client onboardings and oversee ticket management for client requests to ensure timely resolution and high satisfaction. Identify and conduct “key differentiator” analyses based on past performance to support internal leadership and client-facing teams. Corporate Strategy Development Evaluate and refine business case planning for areas of expansion, namely MISO, PJM and SPP including: Analyze competitive landscape to assess Habitat’s positioning & performance compared to them Conduct product-market fit analysis of current, planned and proposed service offerings, including assessing fit based on market needs and industry trends (regulatory or otherwise) Conduct ad hoc research and internal/external discussions to identify growth opportunities Market Positioning & External Communications Support Business Development team in defining messaging for current and planned service offerings Develop compelling content for pitch decks and other external communications Lead market positioning initiatives with marketing and PR teams Requirements Preferred skills and experience: Bachelor's degree, ideally in a related field 2-4 years of experience in strategy, consulting, business analysis, focused on developing business cases and strategic recommendations Exceptional analytical skills with proficiency in Excel modeling, data analysis, SQL, as well as interest or basic understanding of Python Strong presentation development abilities and executive communication skills Demonstrated ability to translate complex data into actionable insights Excellent research capabilities and attention to detail ‘Nice to have’ skills and experience: Experience with energy markets, utilities, or renewable energy Experience in client segmentation and targeting Background in developing go-to-market strategies Proficiency with data visualization tools and advanced analytics Track record of entrepreneurial thinking and initiative Comfort operating in fast-paced, evolving business environments

Posted 1 day ago

A logo

Customer Relations Representative

Apex Premier ManagementMerced, CA

$45,000 - $55,000 / year

Apex Premier Management We focus on building authentic relationships that matter. By engaging directly with clients and communities across California, we create interactions that are not only memorable but also drive trust, credibility, and measurable results and we are currently looking for a Customer Relations Representative to join our AT&T B2B campaign in Fresno, CA. This Customer Relations Representative role is a sales-focused opportunity for individuals who enjoy working directly with business clients, building rapport, and delivering value-driven solutions. At Apex Premier Management, every Customer Relations Representative is trained to represent AT&T professionally while driving measurable results. As a Customer Relations Representative, you will engage with prospective and existing business clients to identify needs, present telecom solutions, and close sales opportunities. The Customer Relations Representative position combines consultative selling with high-quality customer service, ensuring long-term client satisfaction and retention. Each Customer Relations Representative plays a key role in strengthening Apex Premier Management’s client partnerships in the Fresno market. This Customer Relations Representative role is ideal for someone who excels in a fast-paced environment and understands how strong customer service directly impacts revenue growth. Responsibilities of a Customer Relations Representative: Serve as a Customer Relations Representative for assigned accounts and prospective accounts Conduct face to face or direct sales consultations focused on AT&T solutions Foster strong relationships by providing exceptional customer support, ensuring satisfaction with every interaction. Identify client needs and recommend customized telecom packages Stay up to date with product offerings, services, and promotions to provide comprehensive support and creative solutions. Maintain accurate records of customer/ client interactions, sales activity, and outcomes Collaborate with cross-functional teams to implement outreach initiatives aimed at increasing customer satisfaction, loyalty, and retention. Requirements for the Customer Relations Representative: High school diploma or GED preferred A friendly and approachable personality with a resilient attitude for delivering excellent customer service and support. Strong communication skills, with the ability to engage supportively and empathetically with customers. A collaborative mindset and the ability to work well with diverse clients and groups of people across departments. 1-2 years of experience in a customer service or client-facing role, preferably in telecommunications or a similar field. Ability to thrive in a fast-paced environment and adapt to frequently changing customer needs. Empower your career with Apex Premier Management, Fresno’s trusted telecom consulting firm. Explore AT&T partner solutions and growth opportunities today!

Posted 3 weeks ago

City of Kirkwood logo

Performing Arts Center Guest Relations Associate

City of KirkwoodKirkwood, MO
Position Overview The Guest Experience Associate plays a vital role in ensuring a warm, welcoming, and memorable experience for all visitors to the Performing Arts Center. This position combines exceptional customer service with operational support in concessions, ticket sales, and facility upkeep. The ideal candidate will be personable, adaptable, and committed to delivering outstanding service while supporting the smooth operation of our events. Key Responsibilities Concession Operations Set up, stock, and prepare concession areas before performances and events. Prepare and serve alcoholic and non-alcoholic beverages, as well as prepackaged food items. Verify IDs to ensure compliance with alcohol service laws. Process orders efficiently and accurately while maintaining excellent guest service. Follow all sanitation guidelines and maintain cleanliness in concession areas. Monitor inventory, recommend product orders, and generate sales reports as needed. Prepare deposits, secure cash drawers, and close out concession areas at shift end. Guest Relations Greet and assist guests, responding to inquiries and resolving concerns professionally. Provide accurate information about events, policies, and amenities. Ensure each visitor enjoys their experience and receives attentive service. Operational Support Maintain cleanliness throughout the Performing Arts Center. Assist with event setup, teardown, and general venue operations as needed. Ticket Sales Sell tickets in person and by phone using digital ticketing system. Assist customers with seat selection and process transactions accurately. Handle cash and credit card transactions securely. Qualifications Required Skills & Experience: Excellent verbal and written communication skills. Strong interpersonal skills with the ability to work well in a diverse environment. Ability to learn and operate computer systems and equipment. Must be at least 21 years old (due to alcohol service requirements). Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally. Comfortable standing or sitting for extended periods (up to six hours). Working Conditions Primarily indoors in a performance venue environment. Must be able to adapt to varying temperatures and event conditions. Evening, weekend, and holiday shifts may be required based on event schedules. To apply: Complete this electronic employment application. OR: A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122. OR: Call 314-984-6975 to have an application e-mailed, mailed or faxed to you. Return paper applications to: City of Kirkwood, Attn: Human Resources, at the address listed above.

Posted 30+ days ago

Accident Care Chiropractic logo

Referral Relations Specialist

Accident Care ChiropracticBellevue, WA

$50,000 - $60,000 / year

Accident Care Chiropractic and Massage is looking for: Referral Relations Specialist Seattle Metropolitan area. Full-time employment. BILINGUAL IN SPANISH, VIETNAMESE, OR KOREAN. Not a digital role. Salary and Benefits: $50,000 minimum base salary, depending on experience. Paid time off. Paid Holidays. Sick pay. Marketing expense reimbursements. Health, dental, and vision reimbursements. SIMPLE IRA Retirement Plan. Summary: In this role, you will be connecting with potential referral contacts through in-person meetings with organizations such as healthcare clinics, attorneys, auto body shops, and more via cold and warm in-person calls. It is crucial to build these connections to increase new patient referrals. This position allows the coordinator the ability to connect with those in our communities to build better relationships as well as sharpen their marketing skills. We are open to any additional marketing ideas and creative options you may have and want to implement, should that be putting on community events, buying ads, social media, etc. This role largely requires the coordinator to be independent and we mainly look for results produced by the coordinator. Responsibilities and Tasks: Self-starter and independent. Ability to focus on patient goals independently. Using sales experience to better connect and pitch to potential candidates to gain referrals. Communicate effectively in group gatherings and with other team members. Ability to connect well and quickly network with others. Using customer service skills to professionally speak with clients and patients. Using communication skills to identify and contact prospective business partners that would be beneficial to the organization. Consistency in connecting with prior partners to maintain a professional relationship for future services. Using customer service management (CRM) software to update and track information regarding follow-ups, visits, and new referrals. Writing weekly reports to communicate tasks completed to management. Required Qualifications: Bachelor’s degree in Marketing or two years of equivalent work experience in retail, sales, and or customer service. Reliable transportation and a license. The job requires specialists to travel constantly and consistently. One year of experience in Customer Service Management (CRM) and software inputting. Microsoft Office proficiency. Google Suite proficiency. Some knowledge about car accident processes is preferred. Bilingual in multiple languages preferred and needed. About Us: Accident Care Chiropractic and Massage is the Pacific Northwest’s leader in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy, and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. Our approach to treatment is a multi-modality and holistic style. We have over a decade of experience in treating injuries and over 28 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities. About Accident Care Chiropractic: Accident Care Chiropractic and Massage is the Pacific Northwest’s leaders in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. We have over a decade of experience in treating injuries and over 15 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities.

Posted 30+ days ago

N logo

Client Relations Associate (Remote)

Nterval FundingSanta Ana, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 30+ days ago

Pharmavite logo

Manager, Employee Relations

PharmaviteWest Hills, CA

$100,000 - $166,000 / year

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Overview

Schedule
Full-time
Education
HR (PHR, SPHR, SHRM)
Career level
Director
Compensation
$100,000-$166,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

This role is not available for sponsorship, including I-983 participation.

POSITION SUMMARY

The Employee Relations Manager serves as the enterprise expert on employee relations, providing strategic leadership and oversight of investigations, policies, and risk-calibrated decision making. This role owns the ER operating model, partners closely with Legal on sensitive matters, and equips HR Business Partners and leaders with the standards, tools, and guidance needed to ensure fair, consistent, and legally sound outcomes across the organization.

KEY RESPONSIBILITIES

Critical contributions this role is counted on to deliver include:

  • Lead and oversee employee relations investigations, ensuring rigorous fact-finding, clear documentation, and timely, defensible resolution of performance, conduct, and workplace concerns.
  • Oversee the ER operating model, including decision rights, investigation standards, documentation requirements, templates, and centralized housing of ER materials to ensure consistency and quality across the enterprise and within the HRBP function.
  • Serve as the enterprise subject matter expert on employee relations, providing trusted guidance to HRBPs and business leaders and shaping ER-related decisions through sound judgment, policy interpretation, and risk-calibrated recommendations.
  • Provide strategic counsel to senior leaders and HR Business Partners on investigations, discipline, conflict resolution, and risk-calibrated decision-making.
  • Ensure compliance with federal, state, and local employment laws, with deep expertise in California regulations (e.g., CFRA, FMLA, ADA, wage and hour); multi-state experience preferred.
  • Partner closely with Legal on high-risk and highly sensitive investigations to ensure alignment on investigative approach, policy interpretation, regulatory requirements, and risk mitigation strategies.
  • Analyze ER data and trends to generate insights, anticipate emerging risks, and recommend targeted policies, training, and interventions.
  • Partner with Talent & Organization Development and Legal as needed to design and deliver training for HRBPs and managers on employee relations best practices, employment law, and related people leadership and management skills.
  • Coach and support HRBPs on investigations and report writing, and provide guidance on policy interpretation and corrective action to ensure consistent, compliant application of company standards.
  • Lead continuous improvement efforts, leveraging data and best practices to enhance processes and related technologies, strengthen cross-functional partnerships, and elevate the overall employee experience.
  • Manage and investigate assigned complaints submitted through the EthicsPoint platform.

CRITICAL SUCCESS FACTORS

You'll be most successful in this role if you have:

  • A strong track record leading complex, sensitive employee relations investigations with sound judgment, rigor, and credibility.
  • Deep knowledge of employment law and ER best practices, with the ability to apply them in a practical, business-aligned way.
  • Proven ability to partner with Legal on high-risk matters and align on investigative approach, risk assessment, and outcomes.
  • The confidence and presence to serve as a trusted advisor and ER subject matter expert to HRBPs and senior leaders.
  • Experience building and governing ER standards, processes and systems, templates, and documentation practices that drive consistency and quality at scale.
  • Strong coaching capability, with a passion for developing HRBPs and managers in investigation skills, documentation, and risk-calibrated decision making.
  • Analytical strength to identify trends, assess risk, and translate data into actionable insights and proactive solutions.
  • A continuous-improvement mindset, with the ability to design scalable processes and tools that elevate the employee experience and organizational effectiveness.

CAPABILITIES & SKILLS REQUIRED

In order to take on these challenges, you'll need to have:

  • 8+ years of progressive experience in employee relations, HR, or employment law, including leading complex and high-risk investigations.
  • Bachelor's degree in Human Resources, Psychology, Business, Law, or a related field required; advanced degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred.
  • Demonstrated expertise in federal, state, and local employment laws, with deep knowledge of California regulations; multi-state experience strongly preferred.
  • Proven experience partnering closely with Legal on sensitive matters, aligning on investigative strategy, documentation, and risk mitigation.
  • Strong capability in developing and enforcing investigation standards, documentation templates, and quality controls across an enterprise environment.
  • Experience coaching HRBPs and leaders on ER decision-making, policy interpretation, and effective handling of performance and conduct issues.
  • Excellent written and verbal communication skills, with the ability to produce clear, defensible investigation reports and executive-ready recommendations.
  • The ability to manage ambiguity and exercise sound judgment in high-stakes, complex situations.
  • A strong, fact-based approach to decision making, with the ability to use data, evidence, and trends to influence outcomes and drive alignment.
  • Demonstrated ability to navigate complex, matrixed organizations and balance competing priorities while maintaining compliance and consistency.

OUR OFFER

Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.

SALARY RANGE

National Target Base Pay Range: $100,000.00 - $166,000.00. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000, to reflect the cost of living and market conditions in those areas.

Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws.

Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.

Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.

Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities.

Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter@pharmavite.com.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

CALIFORNIA FAIR CHANCE ACT:

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB ALERT FRAUD:

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information.

Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section.

If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com.

#WIM

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