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Gastro Health logo

Patient Relations Representative

Gastro HealthCincinnati, OH
Gastro Health is seeking a Full-Time Patients Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers. Schedule, confirm, and cancel office appointments as patients call in. Work on referrals and import demographics from patient portal. Pick up voicemail messages on a daily basis. Verify patients health plan benefits & obtain authorization, if needed. Assist patients with questions and/or concerns regarding procedures Request medical records from doctors and hospitals Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Other duties as assigned Minimum Requirements High school diploma or GED equivalent 2+ years medical administration experience desired We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 30+ days ago

ABC Imaging logo

Client Relations Specialist

ABC ImagingSeattle, WA
POSITION SUMMARY: ABC Imaging is currently seeking a Client Relations Specialist to become an integral member of our team. Under the direction of the Client Relations District Manager, the incumbent will manage an ABC Imaging facility at a client site and supervise any Client Relations Specialists at said site. ESSENTIAL DUTIES & RESPONSIBILITIES: Produces high quality deliverables for clients to meet deadlines. Manages all administrative responsibilities to meet all technical and billing requirements (Meter Reads, Time Reporting, and Equipment Maintenance Management). Organize all aspects of the workforce for the shop in a professional manner to ensure all deadlines are met and all projects are completed within budget constraints (including staff and project scheduling, work hours, etc.). Ensure that all equipment is properly maintained and upgraded.\ Recommend new acquisitions that will increase productivity. Checks accuracy of billing (verifies pre-work order, pre-billing, and final billing files) daily and helps resolve billing issues on all jobs. Escalates all open helpdesk tickets daily. Assists Major Account Managers with accounts by sharing new information, contacting clients, visiting their clients, and hosting and attending seminars and events. Reviews and keep the Client Relations Operations Manuals updated. Communicate on a regular basis with the Client Relations District Manager regarding client and staff concerns. Manages inventory and organize supplies. EDUCATION, EXPERIENCE & SKILLS REQUIRED: High School Diploma, bachelor's preferred At least 2 years related to print experience is a plus Knowledge of equipment and production materials. Demonstrated leadership to motivate and monitor the progress of all employees. Superior customer service ability and experience working with customers both over the phone and in person. Ability to speak knowledgeably about department capability and company to potential and existing clients. Highly developed organizational skills. Ability to handle multiple tasks while maintaining focus. Ability to troubleshoot software/hardware problems. Ability to communicate effectively with employees when delegating work and explaining procedures and processes.

Posted 3 weeks ago

Descope logo

Developer Relations Engineer - AI Products

DescopeLos Altos, CA
At Descope we're looking for a technical and driven Developer Relations Engineer to join our team, with a focus on the growing world of Agentic AI. In this role, you'll help shape how both developers and AI agents securely authenticate and access digital tools and services—playing a critical part in the future of identity and authorization. As a Developer Relations Engineer at Descope, you'll serve as a key connection between our platform and the developer community. You'll work hands-on with developers throughout their journey—from evaluation and prototyping to full-scale production deployments—and act as a technical advocate for Descope across conferences, webinars , meetups, and other public events. You'll also contribute directly to our product by helping build and improve SDKs, libraries, tools, and sample apps that make integrating Descope seamless, especially in AI agent workflows. This is a highly collaborative role that works closely with Engineering, Product, and Marketing. Developer Relations Engineers at Descope are deeply embedded in the community. They support customers and prospects, gather valuable product feedback, and help shape our roadmap. They produce high-quality technical content—including documentation , example code, blogs , videos , and tutorials—and contribute to open-source projects that empower developers and elevate the broader ecosystem. Role Description: Focus on Agentic AI domains and collaborate with product management to shape services and strategies that address the unique authentication and authorization challenges introduced by AI agents. Advocate for Descope in the broader developer ecosystem. Understand community goals and challenges, and provide technical guidance and support throughout the evaluation and integration process. Engage with developers and users to identify pain points in modern AuthN/AuthZ workflows—especially as they relate to agentic systems—and work with engineering and product teams to prioritize improvements based on feedback. Design and develop remote and in-person training sessions and events for new and existing developers. Work with the marketing team to plan, promote, and deliver sessions to increase community awareness and expertise - virtual events, hackathons, conferences, etc. Lead and manage conversations across Descope's developer channels, including Slack, forums, GitHub discussions, Stack Overflow, Reddit, and more. Ensure timely, helpful engagement and feedback loops. Collaborate cross-functionally with product and marketing to launch new features and services with clear, accessible messaging and high-quality technical resources. Build technical demos, guides, and video walkthroughs for use in events, docs, and online campaigns. Contribute to and integrate with open-source projects, platform plugins, and software marketplaces to showcase Descope's capabilities in real-world scenarios. Requirements: Deep understanding of AI concepts, algorithms, and workflows—with practical experience applying them in real-world products. Familiarity with protocols such as MCP is essential. Experience in the Agentic AI domains - understanding of AuthN and AuthZ concepts and knowledge of authentication methods and protocols 5+ years of experience supporting developers in technical roles—whether at startups or enterprises—guiding teams through onboarding, prototyping, and full production integrations. Significant focus on agentic AI in recent years is expected. Excellent interpersonal and communication skills. You can explain complex technical topics clearly to a wide range of audiences and feel confident engaging in both written and spoken formats. Strong software development background. Proficient in JavaScript (React, Node.js, Next.js) and experienced with additional languages like Go, Python, or others. Familiarity with full-stack development and SDK design is a plus.Proven ability to create high-quality content, including documentation, sample apps, blog posts, and presentations. Proven ability to create high-quality content, including documentation, sample apps, blog posts, and presentations. Prior experience working in Developer Relations, Technical Community Management, or a similar role—especially in collaboration with engineering teams or directly contributing to developer-facing products.  Willingness to travel for conferences, meetups, and community events, and the ability to represent Descope confidently through public speaking, workshops, and live demos.

Posted 30+ days ago

Gastro Health logo

Patient Relations Representative

Gastro HealthBirmingham, AL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Under general supervision and according to established policies and procedures, the Access Center Representative is responsible for accurately and efficiently answering and completing calls that are received from patients, their caregiver, relatives and other members of the healthcare team while providing the highest level of customer service. This involves scheduling patient appointments, prioritizing patients' health problems according to their urgency. Excellent customer service skills coupled with enthusiasm and compassion is required. Scheduling appointments- Accurate data input of date, time, location and provider name High use of Telephone – Answer calls immediately, use of proper telephone etiquette, professional and politeness always o Remind Caller to arrive 15 to 30 minutes before appointment for completion of paperwork. Remind caller of cancellation/no-show policy Answer questions and offer other information as requested by the patient Direct calls to other departments in a calm demeanor and good judgement dealing with disgruntled patients Make reminder calls as requested Make rescheduling calls when required Understand when to escalate calls to triage nurse/practice manager or physician when necessary. Minimum Requirements A high school degree or GED is required for this position. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus. Dependability and Punctuality is Required Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm Medical terminology knowledge required Bilingual (English/Spanish) preferred Sitting – 100% Computer (input patient info) Telephone usage (speaking with patient or referral Physician) We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 6 days ago

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Client Relations Associate

Apollo ExecutivesPhiladelphia, PA
We pride ourselves on our ability to build lasting client relationships based on trust, transparency, and exceptional customer service. As a growing leader in the business consulting industry, we offer hands-on, personalized care for our customers that focuses on innovative solutions that really make a difference for our clients and our customers. Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we’ve built over the years. It is through our approach to client relations and customer care that we have been able to grow our operations and our clients’ customer base steadily over the past year, and we are now looking to bring new Client Relations Associates on board to continue this growth! As a Client Relations Associate, you will be the first point of contact between our company and potential customers. You will be responsible for ensuring that their needs are met and their expectations are exceeded when it comes to the level of personalized sales and customer service support that we offer. The Client Relations Associate role involves building lasting relationships, providing excellent sales and customer service, and advocating for client and customer interests. Key Responsibilities of a Client Relations Associate: Assist in the management of existing accounts as well as the acquisition of potential customers in a manner that serves all parties’ interests Serve as the primary point of contact for customers, responding to inquiries and concerns promptly and professionally, whether through phone, email, or in-person visits Facilitate communication between customers and client technicians, ensuring that activation processes run smoothly and beneficially for all parties Advocate for the interests of the client regarding sales goals and customer satisfaction metrics while providing customers with personalized and efficacious customer service Abide by all compliance policies set forth by the client while handling sensitive customer information, ensuring all interactions meet legal, regulatory, and privacy requirements Participate in the training of junior Client Relations Associates in all of the above responsibilities, demonstrating strong leadership potential Qualifications of a Client Relations Associate: Previous experience in client relations, sales and/or customer service capacities is a plus Personable, able to work well with others, and communicate effectively Highly driven and growth-oriented individuals with a passion for customer care Ability to think quickly and offer effective solutions on the spot Proactive, able to take initiative and act independently when necessary Powered by JazzHR

Posted 6 days ago

S logo

Customer Relations Representative - State Farm Agent Team Member

Sue BreesneePost Falls, Idaho

$55,000 - $65,000 / year

Responsive recruiter Replies within 24 hours Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Sue Breesnee- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $55,000.00 - $65,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 day ago

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Employee Relations Specialist

BeMobileGrand Forks, North Dakota

$55,000 - $70,000 / year

The BeMobile HR team is seeking an experienced Employee Relations Specialist to support our employees and maintain a positive workplace culture. This position is located in the Grand Forks, ND office. The Employee Relations Specialist plays a critical role in fostering a positive work environment by addressing employee concerns, ensuring compliance with employment laws, and promoting best practices in HR and company policies. Working closely with the HR Generalist, this position provides guidance and support to employees while prioritizing positive resolutions and maintaining confidentiality. If you enjoy helping employees and providing resources to make every day better, apply today! Required skills and qualifications 2-5 years of prior HR employee relations experience Experience with federal employment compliance regulations Must be able to oversee and handle employee relations processes and employee support Previous Multi-State employer HR compliance experience Strong Communicator providing clear direction and expectations Research and stay current on changes in employment law and update HR policies accordingly. Address and resolve workplace conflicts, disputes, and disagreements between employees or between employees and management. Conduct thorough investigations into employee relations issues and recommend appropriate actions. Preferred requirements SHRM Certification preferred Flexible schedule availability for nationwide timezone coverage Problem solver using legal resources to solve situations Proficiency in Google Suite Proficiency in HRIS systems, ADP preferred. Detail-oriented with a high level of accuracy in data entry and record-keeping Ability to maintain confidentiality and handle sensitive information appropriately What a Day in the Life Looks Like: Employee Support & Conflict Resolution Serve as a key resource for employees, addressing questions, concerns, and workplace issues. Facilitate conflict resolution through mediation, coaching, and proactive problem-solving. Ensure a safe and confidential space for employees to share concerns while providing fair and consistent resolutions. Compliance & Documentation Maintain accurate documentation of employee relations matters, ensuring confidentiality. Support compliance with federal, state, and multi-state employment regulations (EEOC, OSHA, I-9, etc.). Conduct exit interviews and manage unemployment claims filing. Employee Engagement & Workplace Culture Identify workplace trends and recommend improvements to enhance employee satisfaction. Develop and implement positive employee relations programs that foster engagement. Collaboration & Communication Partner with HR Generalists and leadership to ensure clear communication of company policies and expectations. Use best practices for employee relations and HR compliance. Benefits We Offer You: At BeMobile, we believe in taking care of our team members both personally and professionally. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and overall work-life balance, including: Health, Dental, and Vision Insurance Employee Assistance Program (EAP) 401(k) with Employer Match after 90 Days Career Advancement Opportunities Pet Insurance Verizon Service Plan Discounts Financial Wellness Tools – SmartDollar by Dave Ramsey & Financial Counseling Paid Time Off and Sick Pay Maternity and Parental Leave DeVry University Continuing Education Discounts …and so much more! :) Our Core Values: Accountable: We take ownership. Adaptable: We embrace change. Driven: We continuously improve. Helpful: We serve with humility. Trustworthy: We do the right thing. Equal Employment Opportunity & Employment Eligibility: BeMobile is an equal opportunity employer. We hire and promote without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. All job offers are contingent upon successful completion of a background check. BeMobile participates in E-Verify to confirm the employment eligibility of all newly hired employees in accordance with federal law. MVSHBM Compensation: $55,000.00 - $70,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Our Purpose To grow as a team while connecting our communities

Posted 1 day ago

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Customer Relations Representative - State Farm Agent Team Member

Steve PaigeAtlanta, Georgia

$50,000 - $70,000 / year

Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) matching ABOUT OUR AGENCY: With 15 years in business, Steve Paige leads a dynamic team of 18 professionals, each contributing their expertise to our agency's success. We offer a comprehensive benefits package that includes a retirement plan with a 3% match, health, dental, and vision insurance, paid time off, 11 paid holidays, and access to a dedicated in-house coach and trainer. Our office culture is characterized by high energy and enthusiasm, fostering an environment where team members are motivated and excited to come to work daily. As a former CPA with a Master’s degree in Risk Management and Insurance, Steve brings a wealth of knowledge and experience to our agency, ensuring we provide exceptional service to our clients while maintaining a supportive and collaborative workplace. ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Steve Paige- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $50,000.00 - $70,000.00 per year Ready to Launch Your Career? We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Sandy Springs. Our office is open 8:30 a.m. to 5 p.m.. We currently have 7 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 day ago

Enable Dental logo

Community Relations Manager

Enable DentalHollywood, Florida
Description Enable Dental is in search of an enthusiastic Community Relations Manager who will be instrumental in connecting our dental services with communities in need, particularly focusing on patients receiving home health care and hospice services. This role encapsulates both relationship management and community outreach, aiming to enhance the visibility and accessibility of our dental care offerings. In this role, you will be responsible for: Building and nurturing relationships with key personnel at senior living facilities, healthcare providers, and community organizations to increase awareness and referrals for our dental services. Executing marketing initiatives to promote our services, including attending community events and presenting our offerings to potential partners. Utilizing CRM tools to track interactions, monitor relationships, and report on sales activities and performance metrics. Working collaboratively with the operations team to ensure smooth transitions for new patients and high standards of service delivery. Gathering feedback from community partners and using it to continuously improve our services. Requirements Qualifications: A high school diploma is required; a degree in marketing, communications, or a related field is preferred. Minimum of 3 years of experience in community relations, healthcare sales, or marketing. Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively. Experience with CRM software and the ability to manage multiple relationships and leads. Knowledge of dental services and the healthcare landscape is highly desirable. Must have a reliable vehicle for travel and a valid driver's license. Ability to pass background checks as required. Benefits Compensation: Enjoy a competitive base salary of $75,000 PLUS uncapped Bonus Structure!! Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

Posted 6 days ago

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Provider Relations Lead

SHPCA SCAN Health PlanLong Beach, California

$71,700 - $103,732 / year

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Job Description: The Job The Provider Relations Lead will be responsible for building and maintaining effective provider relationships with medical groups, primary care physicians, specialists, hospitals and ancillaries. The Provider Relations Lead may focus on a particular provider type or geographic region, but will have skillsets to be agnostic and flexible based on business needs. The job entails partnering closely with Contracting counterparts to facilitate an integrated onboarding process, conducting provider awareness and orientation about SCAN Health Plan, ongoing education and outreach, relationship building with office staff and providers, and quarterbacking the overall relationship including acting as the liaison with cross-functional stakeholders across reporting needs, performance monitoring, issue resolution, and clinical programs or growth efforts with the group/provider. There will be daily interface with office staff and providers, as well as interactions with corporate leadership at medical groups and constant collaboration with internal stakeholders to effectively establish and maintain a positive provider experience and resolve escalated issues in a timely manner. You Will This position will perform work under no/minimal supervision while handling complex issues and problems and work complex issues with managers. The Provider Relations Lead will serve as primary contact for medical groups, providers, hospitals and ancillaries and act as a key liaison between the providers/entities and the health plan. Closely partners with Contracting to facilitate an integrated onboarding experience, leading project management planning for cross-functional onboarding efforts and establishing a robust playbook. Establish and maintain excellent relationships with the provider network, with efforts focused on a particular region in which the Lead is based locally. The Provider Relations Lead conducts office staff and provider orientation, on-going education, training and relationship building both virtually and via onsite visits. Conducts regular provider office visits within assigned geographic region. Investigates and responds to escalated provider concerns and issues. The Provider Relations Lead participates in data driven operations meetings with assigned network of providers, corporate leadership and internal SCAN stakeholders. Creates educational materials and formal presentations to support provider touchpoints and initiatives. Supports cost and quality performance monitoring of the provider network, and liaison for trainings on deficiencies. Coordinates data extracts and data analysis interpretation. Partners with Contracting on network adequacy and robustness of local provider access and reputation to evaluate the need for additional providers; supports on internal awareness of network changes. Acts as a key liaison for network needs to support clinical programs or growth efforts. The Provider Relations Lead coordinates efforts to ensure SCAN and its contracted providers follow regulatory requirements. May provide leadership, coaching, and/or mentoring to group. Supports on internal company initiatives/projects/process improvements that further improve provider experience. Actively support the achievement of SCAN’s Vision and Goals. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications Bachelor’s degree or combination of education/experience and/or training will be considered equivalent to the education. 3-5 years of prior relevant experience in a health plan, medical group or equivalent environment Knowledge of medical group, provider, hospital, ancillary contract language Knowledge of health plan, medical group risk arrangements strongly preferred Experience in Project Management Strong quantitative, written and oral communication skills including presentations, and interpersonal skills strongly preferred Ability to travel to meet with office staff and providers Ability to present in group settings, independently drive provider issues to resolution Strong multi-tasking and organization skills with minimal supervision Ability to execute work under pressure and tight deadlines Ownership mentality Ability to collaborate with various internal functional areas, be a team player, and cultivate business relationships with various constituents What's in it for you? Base Pay Range: $71,700 to $103,732 annually Work Mode: Mostly Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-AC1 #LI-Hybrid Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 30+ days ago

Asana logo

Head of Employee Relations

AsanaSan Francisco, CA
Asana is seeking a Head of Employee Relations to lead the strategy and evolution of our employee relations (ER) function. You’ll lead a three-person team, including yourself, with team members based in San Francisco and Dublin. This role is critical in developing ER best practices, coaching, and the development of current and future Asana leaders and managers. You will be partnering closely with our HR Business Partners, our Legal team, and leaders across the organization. Reporting to our Head of People Success, you’ll blend deep ER expertise with a forward-thinking leadership mindset, leveraging data-driven tools to elevate our approach to employee advocacy, risk mitigation, and scalable solution strategies. We think of Employee Relations as key to ensuring Asanas are thriving and this role will be tasked with leading and scaling a function with this mandate at its core. We want this work to be closely aligned with our commitment to leading consciously. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Scale a global Employee Relations program that is values-aligned, globally consistent, and locally relevant, building workflows, playbooks, and collaboration models across the People team. You will not only be hands-on in working through employee relations issues, but you will also be evolving the framework for how we work through them. Evolve our ER strategy with AI-enabled curiosity, explore and pilot tools like case analytics, sentiment data, and early detection signals to proactively surface workplace risks and opportunities for learning. Maintain ethical guardrails, transparency, and human oversight as we explore responsible ways to scale our impact. Guide the company through complex ER issues with fairness and discretion, owning high-sensitivity investigations from intake through resolution, ensuring a high-integrity experience for all parties involved. Build manager and team capability by co-designing ER training in partnership with Legal and L&D, equipping leaders with the skills to handle performance, feedback, and conflict with care and consistency. Use data to shape strategy by utilizing dashboards and narrative reports to track ER trends, proactively recommend interventions, and identify opportunities to prevent issues before they escalate. Coach leaders and influence cultural maturity by serving as a trusted advisor, creating space for real talk, developmental feedback, and ethical clarity at moments that matter most. Drive the evolution of company programs to support employee law requirements. Use your subject matter expertise to review, assess and evolve our current ER policies and practices to help resolve any complex or unique ER-related issues across the organization. About you 10+ years of employee relations or HR business partner experience in a high growth, fast-paced environment. Proven people management experience, with the ability to lead, coach, and develop a high-performing team. Strong judgment and discretion; can hold space for complexity and remain grounded in fairness, transparency, and empathy. Ability to influence and impact multiple levels within an organization to drive holistic ER strategies. Successful record of creating, improving, and executing programs at scale with an ability to drive and measure program effectiveness and high levels of customer satisfaction. Ability to strike a balance between strategic partnership-building and rolling up your sleeves. Ability to challenge openly and have difficult conversations. Systems thinker: you’re able to zoom out from case-by-case to pattern recognition and scalable strategy. Curiosity around how tools, including AI and automation, can scale impact, while safeguarding fairness, privacy, and employee voice. A passion for advocating for others, speaking up even when it’s difficult, and seeing others accomplish their goals. Expertise in building trusting relationships with leaders at all levels. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $246,000 - $290,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human+ AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Posted 30+ days ago

Blockchain.com logo

VP of Investor Relations

Blockchain.comDallas, TX
Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for a Vice President of Investor Relation based in Dallas, TX and reporting directly to Blockchain.com’s Chief Financial Officer. This individual will work across departments and engage regularly with the leadership team while leading the company’s efforts to build and maintain strong relationships with investors, analysts, and key stakeholders in the financial and crypto ecosystems. This strategic role will be responsible for crafting clear, compelling narratives about the company’s performance, growth strategy, and market position. The ideal candidate will have deep experience in capital markets and communications, with a strong understanding of the crypto industry. Direct public company IR experience is necessary for the role, and prior experience leading companies through the IPO process would be ideal. WHAT YOU WILL DO Responsible for all investor-related communications, with the goal of strengthening and broadening relationships with the investor base. Own and refine the company’s equity story and growth strategy narrative Act as the primary spokesperson to the investment community, driving transparent and consistent communication Partner with finance, legal, and comms to prepare earnings-style reports, supplemental disclosures, and investor presentations. Build and institutionalize a scalable IR infrastructure Ensure consistent messaging and build a centralised function for all investor-related communications, queries and strategic investor-related plans Collect information and data points for industry trends, market developments and positioning against competitors Monitor analyst coverage, peer performance, investor sentiment, and regulatory developments across both traditional finance and crypto. Gather and synthesize investor feedback for executive leadership to help inform strategy and messaging. Support company public-readiness preparation. Lead the company’s public-market readiness initiatives, including building relationships with equity analysts, institutional investors, and crypto-native funds. WHAT YOU WILL NEED A relentless & optimistic attitude, dedication to detail, and passion for crypto finance. Direct experience working at a publicly traded company (mandatory). 10+ years in Investor Relations, investment banking, capital markets, or strategic finance Proven experience in a high-growth technology or fintech company; crypto or Web3 sector preferred Experience supporting equity fundraising, debt, or token raises across private and/or public markets Familiarity with both traditional institutional investors and crypto-native funds (VCs, hedge funds, family offices) Exceptional written and verbal communication skills, with experience developing investor materials, earnings reports, and financial disclosures Strong analytical and financial modeling capabilities Skilled at simplifying complex technical or financial concepts for diverse investor audiences Confident public speaker and presenter with executive presence IR-specific certifications (e.g., Certified Investor Relations Professional) are a plus but not required High degree of integrity, discretion, and professionalism Strong relationship-building skills with both internal stakeholders and external investors Able to operate in a fast-paced, dynamic, and often ambiguous environment This role is based in Dallas, Texas with 4 days per week required in office. COMPENSATION & PERKS Competitive full-time salary based on experience and meaningful equity in an industry-leading company This is a role based in our Dallas office, with a mandatory in-office presence four days per week. The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry. Performance-based bonuses Apple equipment provided by the company Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. We also offer benefits that include medical and dental coverage, retirement benefits, paid parental leave, flexible paid time off. Additionally, this role might be eligible for discretionary bonuses, and full-time employees will receive equity as part of the compensation package. Note: Blockchain.com benefits programs are subject to eligibility requirements. Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Posted 4 weeks ago

S logo

Regulatory Relations Lead

Sept 2017 BrandingNew York, New York
Job purpose This role will be a Level 2 legal position in the Regulatory Relations function of Compliance. · At Level 2, the position is a lead role regarding all facets of Regulatory Relations-related responsibilities and tasks as described herein and acting as the point person and trusted advisor with respect to all Regulatory Relations related items and inquiries · At either level, the position requires an ability (i) to counsel business lines with respect to regulatory requirements; (ii) to collaborate with business lines and personnel with respect to document submissions and processes; (iii) to draft critical regulatory submissions (requires superior writing skills and the ability to own and manage end-to-end submission content and process) Essential Function / major duties and responsibilities of the job Strategic · Provide oversight and management of the interface with: (i) the FRBNY Supervisory teams regarding all ongoing supervisory activities; (ii) the Fed Board Regulation HH team re: Regulation HH ANPC requirements and Regulation Y filings; and (iii) the Oversight Committee, including: - supervisory-related examination and monitoring activity; responses/progress updates relating to findings letters; remedial actions, including tracking to closure; and reporting to internal governance committee and the CLS Board on remedial activities - “materiality” determinations; ANPC filings and related submissions; and Regulation Y filings - regulatory engagement, including with the Federal Reserve PMI Policy team / Oversight Committee, as needed - overall regulatory framework, including education/training as to CLS DFMU status, relevance and impact · Provide guidance and advice related to Regulatory Relations, enhance (as needed) policies/procedures, support CLS’s growth program through Regulation HH ANPC and Regulation Y activities and embedded participation in project working groups and support CLS’s strategy by engaging effectively in the supervisory regulatory environment · Support the CCO and Head of Regulatory Relations in developing and preparing document submissions to internal constituencies, such as Board/Committees and internal committees Operational · Develop and maintain relationships with business lines in order to provide oversight and manage various types of deliverables involving input from a number of stakeholders · Serve as a Regulatory Relations resource and coordinate and oversight related regulatory activities and engagement · Manage and oversee supervisory activity; be proactive and trouble-shoot as needed · Act as point person and/or trusted advisor on items/topics within the Regulatory Relations remit · Participate effectively in internal governance/ working groups for projects and initiatives, including active facilitation of the shaping/ drafting of required regulatory filings and articulating regulatory requirements · Interface proactively and effectively with the FRBNY supervisory teams and Fed Board staff for ANPC and Regulation Y-related matters and Federal Reserve PMI Policy Team / Oversight Committee · Be innovative, prioritize and manage multiple tasks and deadlines Leadership · Collaborate across the company to maintain and enhance supervisory interface · Strategize, influence and advise business lines with respect to Regulatory Relations remit · Support and serve as a resource for CLS strategic initiatives · Foster a culture of Compliance; manifest and support the Compliance Brand · Mentorship of the L3s Experience / essential and desired for successful job performance Level 2: · Juris Doctor from recognized US Law School · 8-10 years of experience in a law firm and/or in compliance/legal functions of a regulated financial services industry Level 3: · Juris Doctor from recognized US Law School · Minimum 5 years of experience in a law firm and/or in compliance/legal functions of a regulated financial services industry Qualifications / certifications · Juris Doctor from recognized US Law School. Knowledge, skills and abilities / competencies required for successful job performance · Well-developed, excellent legal-writing, research and analytical skills · Organized self-starter with superior communication skills, with an ability to multi-task with a ‘can-do’ attitude and minimal supervision · Experience in and/or ability to work effectively with staff representing all disciplines within a company (e.g., Business Development, Operations, IT, Risk Management and Legal) · Experience directly engaging with and interacting/managing inquiries/examinations by regulators and auditors · Well-developed professional presentation skills; proficiency in standard PC programs (Word, Excel and PowerPoint) · Ability to work effectively with all levels in the organization · Ability to work constructively and flexibly in a small team environment, and to assist at the direction of management in variety of projects · Accurate, acute attention to detail and ability to deal with high volume of information and high execution mode of environment · Ability to work independently on routine matters; however, is expected to seek guidance from compliance management and accept supervision on all matters · Ability to deal tactfully with a wide variety of stakeholders, situations and ideas and present advisory, persuasive and authoritative recommendations · Professionalism, discretion, ability to maintain strict confidentiality · Strong relationship-building and interpersonal skills Success factors / ‘How’. Personal characteristics contributing to an individual’s ability to excel in the position · Able to work in a DFMU environment with extremely high standards and intense regulatory scrutiny · High ethical standards and a profound sense of urgency, integrity and confidentiality · Driven by own initiative, can work independently as well as collaboratively · Demonstrates appropriate awareness and skill on when and how to engage with stakeholders · Ability to build relationships, consensus, to influence both internal and external stakeholders · Loyal and results oriented team player · Ensures delivery and execution of results

Posted 30+ days ago

E logo

Employee Relations Specialist

EASHigh Point, North Carolina
Environmental Air Systems is one of the leading industrial HVAC engineering, manufacturing, and construction companies in the southeastern United States. We are seeking an Employee Relations Specialist for our manufacturing department in Asheboro, NC. EAS offers competitive salary, benefits, employee discounts, and opportunities for career growth. Schedule: Monday-Thursday 7:30am-5:30pm, Friday 7:30am-11:30am Location: Asheboro, NC 27214 Responsibilities: Serves as the initial contact and liaison for intake and assessment of employee complaints Handles routine labor relations inquiries related to policies, procedures and refers complex matters to appropriate management staff Assists with the development of employee relations practices necessary to establish a proactive, positive employer-employee relationship. Promotes a high level of employee engagement by partnering with leadership to identify long-term/ongoing performance issues Conducts initial interviews and gathers information for employee relations matters such as, work complaints, harassment allegations, or other concerns; informs appropriate HR staff when additional investigation is required Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations and human resources Performs other duties as assigned Requirements: Bilingual Spanish Required Excellent verbal and written communication skills Excellent interpersonal, negotiation and conflict resolution skills Ability to handle sensitive information with confidentiality Excellent time management skills with the proven ability to meet deadlines Strong analytical and problem-solving skills Valid driver’s license required Willing to travel to sites when needed

Posted 30+ days ago

FMC Corporation logo

Third-Party Relations Manager

FMC CorporationPhiladelphia, Pennsylvania
FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture’s biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop protection technologies – including Dodhylex™ active, Isoflex™ active, rimisoxafen, and fluindapyr – to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We’re looking for bold thinkers and collaborative doers. At FMC, your ideas matter. From day one, you’ll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we’re building a more resilient planet – one innovation at a time. Position Overview We are seeking a skilled and strategic Global Business Development and Third-Party Relations Manager - to support the growth and expansion of our partnerships, collaborations, and commercial opportunities worldwide. This role will be responsible for organizing interactions with stakeholders internally and externally, creating supporting tools for Third-Party Relations strategic management, envisioning new business opportunities which foster long-term strategic partnerships. The successful candidate will have a good understanding of the agricultural sciences industry, experience in negotiating agreements, ability to adapt different business models into contracts, analytical skills to set the foundations for decision-making with FMC’s strategic partners, and high level of relationship management. This individual will collaborate closely with marketing, product development, R&D, regulatory, legal, IP and sales to align business strategies, lead contract management and deliver impactful solutions in line with FMC’s vision for the future of agriculture. Responsibilities Strategic Business Development: Coordinate business development efforts by identifying and evaluating new commercial opportunities across agricultural science sectors, focused on crop protection, biologicals, and digital agriculture. Develop structured processes that support strategic decision-making, ensuring alignment with corporate strategy. Search for third party solutions to portfolio gaps, based on internally designed strategic portfolio gap analysis, leveraged by market research, and competitive intelligence. Translate insights into actionable business development initiatives that strengthen the company’s market position both in the short and long term. Support the creation of customized business models for various initiatives, collaborating with cross-functional teams (e.g., R&D, regulatory, finance, and legal) to assess feasibility, strategic fit, and value creation. Ensure that assumptions are realistic and proposals are backed by robust data and aligned with business goals. Organize and maintain a consolidated view of global business collaborations, mapping interdependencies across regions with clear visibility of partnership status of existing and ongoing initiatives. Develop a consolidated view on global business collaborations and related dependencies. Third-Party Relationship Management: Build and nurture strong relationships with external partners to support long-term strategic collaborations. Lead the whole negotiation process for strategic partnerships, including in-licensing and out-licensing agreements, aligning strategy with execution, by organizing meetings, preparing formal documentation, and ensuring accurate and timely distribution of meeting minutes. Drive the implementation of new governance frameworks for third-party relations, ensuring internal alignment with key stakeholders (globally and regionally) and minimizing deviations across teams. Coordinate the Contract Management Process, overseeing each stage from preparation to final sign-off, including clause validation with relevant functions and coordination with third parties. Communicate negotiation best practices to key stakeholders, enabling continuous improvement and knowledge sharing across regions. Design tailored “strategy per company” for individual partners, based on current balance of dependencies, guiding FMC’s engagement priorities and supporting informed decision-making. Lead regular internal alignment meetings, conducting debriefs and identifying local and regional opportunities with potential for global impact. Education Bachelor’s degree in Chemistry, Biology, Agricultural Sciences, or business related field required Advanced degree (M.S. or Ph.D.) in Agricultural Sciences, Biotechnology, Economy, Business Administration preferred Experience 3-5 years of progressive experience in business development, partnerships, or corporate strategy within the agricultural sciences, biotechnology, or related industries. Proven success in managing complex, global partnerships, and licensing agreements. Very good understanding of the agricultural value chain, including seed technology, crop protection, sustainable agriculture, and regulatory frameworks. Experience in developing tools to support negotiating high-value contracts and driving large-scale partnerships in a global context. Strong strategic thinking and analytical skills, with the ability to create structured information that will support business decisions. Excellent negotiation, communication, and interpersonal skills with the ability to influence and engage stakeholders at all levels. Demonstrated ability to engage and manage cross-functional teams across multiple geographies and cultures. Good understanding of market dynamics, technological innovations, and regulatory trends in the agricultural sciences industry. Proven ability to manage multiple projects and initiatives simultaneously, with a strong focus on results and outcomes. FMC is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Employment decisions at FMC are based on business needs, job requirements, and individual qualifications. We value diversity and strive to ensure that our hiring and employment practices support a work environment that is free from discrimination and harassment.

Posted 1 week ago

Adobe logo

Director, Global Employee Relations Investigations

AdobeSan Jose, California

$173,600 - $301,050 / year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity This role is the strategic leader and operational engine for Adobe’s global Employee Relations investigations program. This role will ensure investigations are conducted with integrity, fairness, and consistency across all geographies , while driving governance, compliance, and process excellence. This position partners closely with Legal, Compliance, Global Safety & Security, HR business partners and senior business leaders to mitigate risk, uphold organizational values, and strengthen trust across the enterprise. What you'll Do Global Investigations Leadership Conduct and oversee ER investigations globally, including complex and high-risk cases (e.g., discrimination, harassment, retaliation, misconduct). Establish and maintain global policies, protocols, and playbooks for case intake, assessment, documentation, resolution, and aftercare. Governance & Compliance Ensure adherence to local laws, works council/union requirements, and regulatory standards. Partner with Legal and Compliance to manage risk and maintain defensibility. Capability Building Deliver training and resources to managers and HRBPs on issue-spotting, investigation protocols, and handling sensitive situations. Build regional ER team capability for consistent execution. Data & Insights Work with key stakeholders and leverage case management tool to develop dashboards and analytics to track case volume, trends, time-to-resolution, and outcomes. Provide regular reporting and insights to senior leadership for proactive risk management. Continuous Improvement Leverage technology, inclusive of AI, to streamline the management of cases and strengthen root-cause analysis. Evolve investigation methodologies in line with global best practices. Strategic Partnership Serve as a trusted advisor to HR, Legal, Compliance, Global Safety & Security, and senior business leaders on employee risk matters and interventions. What you need to succeed 15+ years of experience in Employee Relations, Employment Law, Compliance, or related field, with significant experience leading investigations and developing standard operating procedures. Strong knowledge of global employment law, compliance requirements, and standards in investigations. Demonstrated ability to lead a global investigations team and manage high-risk, sensitive cases. Exceptional judgment, discretion, and ability to balance legal, business, and employee considerations. Strong analytical, reporting, and communication skills; demonstrable ability to present insights and recommendations to senior executives. Experience building scalable investigation frameworks, tools, and processes across geographies. Success Metrics: Consistency in global case handling and compliance outcomes. Increased legal, manager and HRBP confidence in handling sensitive issues. Improved SLA adherence and reduced TAT reducing risk and people/business impact. Data-driven insights informing proactive risk mitigation. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $173,600 -- $301,050 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $207,900 - $301,050 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 2 weeks ago

Amgen logo

Cardiovascular Advocacy Relations Senior Manager

AmgenThousand Oaks, California

$154,865 - $182,086 / year

Career Category Corporate Services Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Cardiovascular Advocacy Relations Senior Manager Let’s do this. Let’s change the world. In this vital role you will be responsible for managing relationships with advocacy groups and other external stakeholders. They may lead campaigns, communicate with advocates, and work to build and maintain relationships that support the company's goals. The following are key responsibilities and elements of the role: Energizes the advocacy community to drive towards Amgen’s 2030 ambition to reduce CV events by 50% Drives high-quality sponsorships that measurably address known barriers to LDL testing and treatment Coordinate Amgen’s engagement strategies with stakeholders at Congresses Empowers patient groups to advocate for patients to receive guideline appropriate cholesterol testing and treatment Mobilizes patient groups to advocate for equitable patient access to appropriate PCSK9 treatment Supports existing and new long term, substantive relationships with patient groups, professional associations and other key stakeholders based on values of trust, respect and transparency Supports the implementation of the advocacy relations strategy for Amgen’s cardiometabolic portfolio Works cross-functionally as a strong partner and collaborator with global and US teams including Marketing, Medical, Value and Access, Policy and Corporate Communications Nimbly aligns advocacy strategic plans with internal functions to ensure One Amgen voice and priorities are incorporated into engagement plans Facilitates connections between patient advocacy groups with appropriate internal subject experts, including but not limited to Global and US Medical, US Business Units, Global Product Teams, Government Affairs, Healthcare Policy, Clinical Development, Health Economics/Outcomes Research, Value & Access, and Corporate Communications Identifies and understands the drivers behind the official positions, priorities, and networks of influence of key patient and professional associations and advocacy groups to advise Amgen’s business strategies Incorporates simple and transparent systems for patient advocacy groups to understand Amgen’s partnership and funding requirements What we expect of you We are all different, yet we all use our unique contributions to serve patients. The advocacy professional we seek is an individual with these qualifications. Basic Qualifications: Doctorate degree and 2 years of advocacy, policy, marketing, or medical experience Or Master’s degree and 4 years of advocacy, policy, marketing, or medical experience Or Bachelor’s degree and 6 years of advocacy, policy, marketing, or medical experience Or Associate’s degree and 10 years of advocacy, policy, marketing, or medical experience Or High school diploma / GED and 12 years of advocacy, policy, marketing, or medical experience Preferred Qualifications: 5+ years of experience with patient advocacy groups and/or professional (medical) associations. 3+ years of experience working for global pharmaceutical companies as a liaison with patient advocacy groups and/or professional associations. Sensitivity to diverse groups of people both internal and external with the ability to manage many different opinions and perspectives, including tolerance for ambiguity. Demonstrated reputation internally and externally as a well-respected, dynamic team-player. Empathic and hardworking individual with the ability to build meaningful connections with stakeholders. Previous experience leading the development of professional medical society and patient advocacy strategies for pharmaceutical organizations. Previous experience as relationship manager for professional medical associations and patient advocacy groups. Demonstrated understanding of key external and internal trends affecting patient and consumer engagement; solid understanding and experience in new forms of patient/consumer interactions such as social media and patient online communities. Previous experience communicating the value of innovation and addressing access barriers to care. Previous experience communicating complex health policy access issues to patient advocates Demonstrated ability to adapt relationship style to external partner’s preferences and comfort levels Previous experience in government affairs. Outstanding verbal and written communications skills and an ability to adapt one’s approach to a challenge, as well as excellent interpersonal skills. Ability to assimilate complex medical knowledge and communicate to non-medical audiences. Capable of handling shifting priorities in a constantly evolving environment. Understands the pharma/biotech business model, regulatory process & compliance guidelines. Experience with product (drug) launches. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 154,865.00 USD - 182,086.00 USD

Posted 2 weeks ago

Adobe logo

Sr. Employee & Labor Relations Ops Lead

AdobeSan Jose, California

$133,400 - $248,400 / year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Senior Program Manager, Global Employee & Labor Relations (ELR) Operations is a pivotal role responsible for building and overseeing the global infrastructure, programs, and processes that will enable our world-class ELR function! This role ensures operational excellence, governance, and strategic alignment across regions while advancing data-driven understanding, process automation, and continuous improvement to scale impact and enable business agility. This position involves partnering across the global ELR teams and cross-functionally with Employment Legal, HR Operations, HRBPs, and People Analytics to operationalize key ELR operations — including employee relations case management, workforce optimization initiatives, data and analytics, and risk and compliance — ensuring consistency, compliance, and enhanced operational efficiency across all regions. This role is the operational engine and strategic catalyst for how Employee & Labor Relations delivers value globally — ensuring our programs are consistent, data-informed, and operationally excellent. This role will report directly to the Global Employee and Labor Relations leader. What you'll Do Global Operations Leadership Build, implement, and continuously improve ELR operational frameworks, governance models, processes, and performance metrics throughout all regions. Establish and lead operational rhythms (dashboards, metrics, case taxonomy, playbooks, business reviews) to drive accountability, visibility, and data-informed decision making. Standardize documentation, case processes, and technology enablement to streamline ELR delivery globally. Build and manage a small global operations team responsible for project management, reporting, tools, and process optimization. Data, Analytics & Insights Leveraging case management tool, partner with People Analytics and Systems teams to develop dashboards and insights related to case trends, risk indicators, and workforce shifts. Translate complex ELR data into actionable insights and executive-ready narratives that inform global people strategy. Leverage technology and AI-enabled tools to increase automation, accuracy, and predictive capability. Governance, Risk & Compliance Ensure alignment with regional regulatory requirements, employee representative obligations, and company policies. Develop internal audit processes and compliance reviews to identify gaps and strengthen controls. Drive adherence to global standards while ensuring local relevance and legal compliance. Cross-Functional Collaboration Partner with Global Employment Legal, Security, HR Operations, and People Experience teams to align workflows and strengthen interlock points. Serve as the primary ELR representative in enterprise initiatives impacting workforce data, case management systems, or reorganization planning. Build strong partnerships with regional ELR leaders to ensure consistency, scalability, and continuous feedback loops. What you need to succeed 10+ years of experience in Employee & Labor Relations, HR Operations, Strategic Operations, Program Management or related field in a highly matrixed, global organization Demonstrable experience leading operational excellence, large-scale program management, or transformation initiatives within HR or ER/LR. Deep understanding of global employment practices, HR processes and workflows, and organizational change processes. Demonstrated success in using data and technology to drive insights, automation, and decision-making. Excellent executive communication skills with experience presenting to senior leadership and managing global partners. Strong project management, analytical, and process design capabilities. Experience leading teams and working across geographies, cultures, and matrixed environments. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $133,400 -- $248,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $171,600 - $248,400 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 2 weeks ago

Ardmore Toyota logo

Customer Relations Manager (big personality)

Ardmore ToyotaArdmore, Pennsylvania
We are looking for an applicant with a strong commitment to customer satisfaction and has a big outgoing personality. If this sounds like you , please apply! Job Duties include: Customer concern resolution Customer follow up Working with service advisors to get fast and accurate information to customers Help to facilitate customer handling and satisfaction Help customers to understand how to view our new "multipoint inspection with video/picture media" Additional duties will be added as this important position develops. We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it! We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time. Why Us: We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork. It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees. Why You: You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

Posted 2 weeks ago

Linking Events logo

Event Warehouse Assistant & Client Relations

Linking EventsMiami, Florida

$16 - $18 / hour

Linking Events is a dynamic and innovative [describe your industry] company known for delivering exceptional events and experiences. We pride ourselves on our commitment to excellence, attention to detail, and dedication to exceeding our clients' expectations. To support our continued growth, we are seeking a reliable and motivated Production Assistant to join our team. As a Production Assistant at [Your Company Name], you will play a crucial role in ensuring the smooth execution of our events and projects. You will work closely with our production team, handling various responsibilities related to event setup, deliveries, and logistics. We are looking for an individual who is detail-oriented, adaptable, and able to work in fast-paced environments. Key Responsibilities: - Perfect Driving Record: Maintain a flawless driving record and adhere to all traffic laws and safety guidelines when operating company vehicles. - Event Supplies Management: Create and maintain comprehensive checklists of event supplies needed for each project, ensuring all necessary items are available and in good condition. - Asset Loading: Efficiently load and secure event assets, equipment, and materials for transportation to event venues. Must be able to list 25+ lbs on a regular basis - Local Deliveries: Safely and professionally deliver event assets and materials to clients, ensuring timely and accurate deliveries. - Effective Communication: Communicate with team members, clients, and vendors in a professional and efficient manner, both written and verbal. - Flexible Schedule: Demonstrate flexibility with work hours and the ability to adapt to changing schedules to meet project demands. - Versatility and Adaptability: Be a dynamic team player who can perform various tasks as needed to support the production team and event requirements. - Follow Directions: Follow instructions from supervisors and team leaders with precision and attention to detail. - Fast-Paced Environments: Thrive in fast-paced environments, efficiently managing tasks and adapting to unexpected challenges. - Physical Requirements: Be able to lift and carry items weighing over 60 pounds, and engage in physically demanding tasks when required. - Problem Solving: Use critical thinking skills to identify and implement solutions to unexpected problems or challenges during events. Qualifications: - High school diploma or equivalent. - Valid driver's license with a perfect driving record. - Prior experience in event production or related field is a plus. - Strong organizational and multitasking skills. - Excellent communication and interpersonal skills. - Ability to work effectively in a team and independently. - Physical fitness and the ability to handle the physical demands of the role. - Must have a problem-solving mindset and a can-do attitude.THIS IS AN IN PERSON ROLE- THERE IS SOME TRAVEL REQUIRED- THE OFFICE IS LOCATED IN KENDALL- OFFICE TIME IS ALSO REQUIRED Compensation: $16.00 - $18.00 per hour Enjoy The Best Experience Creating Memorable Experiences Linking Events is a marketing and experiential event management company that provides creative solutions for promotional needs. We combine the know-how of the events industry with the one-stop-shop model for sponorship planning and execution. We help clients connect with their audience and generate leads through engaging activations, corporate events, and sponsorships. We offer services from concept to completion, including design, logistics, display, social media, and promotional products.

Posted 1 day ago

Gastro Health logo

Patient Relations Representative

Gastro HealthCincinnati, OH

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Gastro Health is seeking a Full-Time Patients Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidly growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
  • Schedule, confirm, and cancel office appointments as patients call in.
  • Work on referrals and import demographics from patient portal.
  • Pick up voicemail messages on a daily basis.
  • Verify patients health plan benefits & obtain authorization, if needed.
  • Assist patients with questions and/or concerns regarding procedures
  • Request medical records from doctors and hospitals
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Other duties as assigned

Minimum Requirements

  • High school diploma or GED equivalent
  • 2+ years medical administration experience desired

We offer a comprehensive benefits package to our eligible employees:

  • Medical 
  • Dental 
  • Vision 
  • Spending Accounts 
  • Life / AD&D 
  • Disability 
  • Accident 
  • Critical Illness 
  • Hospital Indemnity 
  • Legal 
  • Identity Theft 
  • Pet 
  • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees 
  • Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

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