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T logo
Telecare Corp.Riverside, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Employee Relations Specialist is responsible for engaging with employees and leaders to ensure an equitable, inclusive, and respectful experience for all employees. This includes responding to employee concerns, conducting workplace investigations, managing medical accommodations, ensuring compliance with company policies, regulations, and work rules. This position handles a wide range of complex and highly sensitive employment situations and must maintain confidentiality and engage with employees at all levels of the organization. Shifts Available: Full-Time | DAYS | Shifts: 8:00 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $82,353.30 - $101,712.50. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) BA/BS degree in Human Resources or related field and five (5) years' experience as a Human Resource Generalist with one (1) year of labor relations experience. Thorough understanding of employment and HR related laws, regulations, policies, principles, concepts, and practices. Excellent oral and written communication skills. Ability to effectively organize work and proficiency in Microsoft Word and Excel Ability to work at a high level of autonomy to manage multiple ongoing issues and complex employee relations matters with minimum supervision. A valid California Driver's License and a driving record acceptable to Telecare's insurers Out of state travel Applicant must be fingerprinted and receive clearance from the Department of Justice Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Posted 1 week ago

Finastra logo
FinastraNew York, NY
Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting into the Senior Director, Corporate Communications, this is a newly created role reflecting the importance of Analyst relations for Finastra. Industry analysts are a critical stakeholder, in their capacity to provide insight into market trends, technologies, and competitive landscapes that help institutions make informed decisions, and in their role as market influencers and amplifiers of Finastra's positioning and suitability to address institutional needs. This role therefore requires a combination strategic planning and operational execution skills, to both inform and learn from the analyst community. Manager, Analyst Relations, will be responsible for developing and executing a comprehensive analyst engagement strategy to enhance the visibility and influence of Finastra and its four Business Units within the industry. They will have a track record of working with analysts to extract valuable market intelligence, trends, and competitive insights, and experience in synthesizing analyst feedback to inform business strategies and product development. This is an individual contributor role which requires close collaboration with multiple stakeholders across Finastra. Day-to-day, you will develop and industrialize best practice, working with Business Unit Marketing and Product Marketing, Product, Strategy and other internal stakeholders to determine Finastra's differentiators and ensure clarity, cadence, and consistency in all analyst engagements. You will be responsible for building a knowledge hub as a 'one stop shop' for internal audiences, and developing a strong engagement toolkit that ensures our teams can proactively communicate to analysts in the most effective way. Knowledge of collaboration tools such as Viva Engage and Teams is highly advantageous, as is a familiarity with or interest in Generative AI tools for assisting and enhancing your day-to-day work. You will also manage budgets and subscriptions to optimize Finastra's investment in key analyst houses. Key Responsibilities: Develop and Implement AR Strategy: Create and execute a strategic analyst relations engagement plan, incorporating subscription-based, pay-to-play, project-based or earned models strategies, at both a corporate level and a Business Unit-level for our four areas of Payments, Lending, Retail and Treasury & Capital Markets. Build Analyst Relationships: Build and maintain strong, strategic relationships with key industry analysts to enhance Finastra's visibility and influence. Manage Analyst Engagements: Support our Business Units and centrally coordinate, manage and track analyst briefings and responses to key industry analyst reports, including Gartner Magic Quadrants, IDC MarketScapes, and Forrester Waves. Leverage Paid Subscriptions: Evaluate and optimize paid subscriptions to ensure analyst insight is integrated into internal product, product marketing and go-to-market strategies, with a focus on measuring ROI. Collaborate with Internal Teams: Work closely with product marketing, product management, Sales, Services and executives to develop a frequent and effective cadence of communication with analysts, and develop best practice models to ensure consistency and efficiency across the business. Develop Strategic Differentiators: Provide counsel on Finastra's narrative and differentiators, and maintain a repository of statistics and trends, to support favorable representation in analyst reports and research. Messaging Governance and Support: Provide expert support to company spokespeople for analyst briefings; including key message development, training, feedback, and measurement. Monitor Industry Trends: Stay informed about industry trends, competitive landscape, and analyst perspectives to provide synthesized, strategic insights to internal peers and upstream to executive decision-makers. Maintain Ownership of Central Documents: Develop and own a central forward-looking research calendar, as well as a central tracker of analyst engagements for Business Unit and Executive audiences. Manage Vendor Ratings: Proactively manage multiple vendor ratings in key reports and peer review sites, to ensure accurate and favorable representation. Communicate Success: Build and own channels (such as Viva Engage, Teams or e-bulletins) to deliver AR-related updates. Collaborate with Brand, Social, Web, PR and Internal Communications to share successes of reports or award wins externally and internally. Qualifications: Experience: Minimum 6 years of experience in analyst relations, in-house or agency-side. B2B Software sector experience is highly preferential. Education: Bachelor's degree in Marketing, Communications, Business, or a related field. Advanced degree preferred. Skills: Strong understanding of the analyst landscape and key industry reports. Ability to build and maintain strong relationships with analysts and internal stakeholders. Excellent interpersonal skills and verbal and written communications (including building on-point templates and PowerPoint presentations) Strategic thinker with the ability to execute detailed plans. A natural storyteller, with a focus on sourcing and connecting evidence to industry trends, to support messaging. Exemplary project management skills, including budget management, and the ability to lead cross functional teams to success. High energy, self-motivation, and the ability to handle different personalities and manage ambiguity. Pay Range: $126,000-170,000/Annual with annual bonus potential. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Applicants for this position need to be located in the following cities or their immediate surrounding areas: Austin/Lake Mary (Orlando). Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.

Posted 30+ days ago

B logo
Brex Inc.Seattle, WA
People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience - creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It's a team for builders, coaches, and culture-shapers. What you'll do As an Employee Relations Business Partner, you'll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You'll coach managers to apply performance management with consistency, deliver actionable feedback (verbal and written), and determine appropriate next steps, advancing our high-performance culture where people can perform at their best. In this role, you'll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams, and oversee calibration logistics for our bi-annual promotion cycles. This role is designed for someone who is process-driven, thrives in coaching managers, and sees the opportunity to continue growing as a Employee Relations Partner or moving into a People Business Partner role in the future. Where you'll work This role will be based in our Seattle office. You must be willing to work in the office at least two days per week, on Wednesday and Thursday. Employees can work remotely for up to four weeks per year. Responsibilities Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams. Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes. Serve as the first point of contact for manager questions on performance-related cases and processes. Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness. Run and document employee investigations end-to-end, escalating themes and risks as needed. Provide guidance and operational support on employee terminations, ensuring consistency. Own operational logistics for promotion and performance check-in calibrations. Partner with People Partners and Workplace Experience on RTO (return-to-office) audits. Requirements 3-5 years of experience in HR, ideally in high-growth organizations. Demonstrated experience running employee investigations end-to-end, including documentation and recommendations. Hands-on experience supporting or executing employee terminations. Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation). Proven ability to build trusted relationships with managers and influence outcomes. Strong organizational skills with the ability to manage and prioritize multiple workstreams. Clear and concise communicator, both written and verbal. Ability to handle sensitive information with discretion and sound judgment. Bonus points Experience supporting customer-facing or fast-scaling teams. Familiarity with performance management systems like Lattice or HRIS tools like Workday. Experience with manager enablement or training programs. Strong interest in building scalable People processes and improving operational efficiency. What success looks like Managers are consistently upholding Brex's high bar for performance. Performance processes, promotions, and check-in cycles run smoothly and predictably, with strong logistics support. Risks and underperformance are surfaced early, with thoughtful escalation to senior PBPs. You are recognized by managers and PBPs as a trusted, solutions-oriented partner. Over time, you are building the skills and scope to grow into a client-facing People Business Partner or Employee Relations role. Compensation The expected salary range for this role is $144,00- $180,000. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Posted 3 weeks ago

National Women's Law Center logo
National Women's Law CenterWashington, DC
The Position The National Women's Law Center (NWLC) seeks a strategic and versatile development professional to join its team as Senior Manager of Foundation Relations. This position plays a vital role in NWLC's foundation fundraising efforts, managing a portfolio that supports cross-cutting issues, including democracy, LGBTQIA+ issues, harassment, and state work. While the Senior Manager of Foundation Relations will contribute to the full scope of NWLC's programmatic fundraising, the role will focus primarily on securing grants that support NWLC's litigation work, policy advocacy, research, and campaigns programs. This includes conducting research and analysis to identify and assess prospective funders, translating program initiatives into compelling proposals and reports, and highlighting NWLC's leadership in advocacy coalitions to demonstrate impact. The Senior Manager of Foundation Relations will also support cross-team initiatives and special projects that strengthen NWLC's foundation partnerships. The Senior Manager of Foundation Relations reports to the Senior Director of Foundation Engagement. This is a full-time, exempt position of 37.5 hours per week. The Organization The National Women's Law Center fights for gender justice - in the courts, in public policy, and in our society - working across the issues that are central to the lives of women and girls. We use the law in all its forms to change culture and drive solutions to the gender inequity that shapes our society and to break down the barriers that harm all of us - especially women of color, LGBTQ people, and low-income women and families. For more than 50 years, we have been on the leading edge of every major legal and policy victory for women. Find out more at NWLC.org. Responsibilities Develop general operating, project/program, and campaign proposals, reports, and budgets across the Law Center's established program areas, in collaboration with-and under the guidance of-the Senior Director of Foundation Engagement, additional foundation relations staff, and key program, campaigns and communications, and finance staff; Pitch NWLC's intersectional frameworks and campaigns to connect with new funders and generate additional broad financial support; Manage and grow a portfolio of foundation funders, leading cultivation, solicitation, and stewardship to ensure strategic growth and renewals; Serve as a liaison to one or more program areas, aligning fundraising strategies with program goals and deepening internal knowledge of programmatic work; Serve as the foundation prospecting co-lead-identifying and qualifying prospects, developing research briefs and drafting communications, collaborating with senior leadership to identify existing relationships and outreach strategies, scheduling and staffing meetings, tracking actions and next steps, and highlighting emerging trends in philanthropy broadly; Monitor and track program activities, outcomes, and expenses to ensure accurate and timely reporting, in partnership with Program and Finance teams; Assist in developing and monitoring the Center's annual and longer-term revenue plan and the development department's annual budget as they relate to foundation support. Develop and manage periodic donor briefing calls, working collaboratively with program and development staff to devise content; Represent the organization at donor facing activities, conferences, and other public events; Support key administrative functions, including acknowledgements, updating the grants calendar, and tracking pertinent actions in Raiser's Edge; and Engage in other related duties as assigned. Qualifications The ideal candidate will possess: At minimum 5 years of progressively responsible foundation fundraising experience, with significant expertise in grant writing (proposals, reports, and funder communications), ideally within a national advocacy, policy, or legal organization; Exceptional written and verbal communication skills, with the ability to convey complex issues and programmatic work in compelling, funder-aligned language; Experience in funder research and analysis, including prospecting and aligning donor interests with organizational priorities; Proven ability to build strong relationships and collaborate effectively with diverse stakeholders, including internal staff and foundation representatives; Strong project management skills, with a proven track record of meeting deadlines and managing multiple priorities with precision. Working knowledge of Raiser's Edge and prospect research tools; Commitment to gender and racial justice, with experience centering equity in fundraising practices; Sound judgment and discretion when handling sensitive donor or organizational information; Flexibility to work occasional evenings and travel for donor engagement and events; Additional Preferred Skills and Knowledge Familiarity with the philanthropic landscape supporting gender, racial, and LGBTQIA+ justice; and Experience supporting coalition-based or cross-issue campaigns. Key Relations The Senior Manager of Foundation Relations will report directly to the Senior Director of Foundation Engagement. The Senior Manager of Foundation Relations will collaborate with the Vice President for Development and colleagues across Development, Finance, Programs, Communications, and Executive teams, including the President & CEO, Chief of Staff, and Chief of External Affairs. Compensation & Benefits A salary within the range of $99,438-131,564 will be provided to the successful candidate with at least 5 years of experience, consistent with the National Women's Law Center's compensation framework. The successful candidate's salary within this range will be determined by the number years of relevant experience they bring to the role. The Center offers a comprehensive benefits package, and four weeks of annual vacation. NWLC is a non-profit organization whose headquarters and staff are based in Washington, D.C. at our new office at 1350 Eye Street N.W. This role is based in D.C. and will be eligible for some telework while also being expected to work in person on a regular basis. The successful candidate will need to live in or relocate to the DMV (broadly defined as DC, Maryland, or Virginia). The first 90 days of employment will be considered a probationary period. Classification NWLC recognizes a staff bargaining unit, NWLC United, affiliated with the Nonprofit Professional Employees Union/IFPTE Local 70, a union for non-profit workers. This position is included in NWLC's bargaining unit. Specific employment terms are subject to collective bargaining. How to Apply To apply, please submit a resume, writing sample, and a cover letter outlining how your professional background is a good fit for this position. Resumes should include exact start and end dates (month and year) of employment, as well as the average number of hours worked per week in each job. Applications accepted until position is filled. Applicants will be contacted if selected for an interview. We kindly request that interested parties refrain from calling, emailing, or visiting NWLC's offices to express interest or check on the status of their application. The National Women's Law Center is an Equal Opportunity Employer and values a diverse workforce. We strongly encourage and seek applications from people with disabilities; people of all genders, gender identities and sexual orientations; people of color; and veterans. At NWLC, our diversity is our strength, and the variety of lived experiences that connect our teammates to the mission of gender justice is our superpower. We know that members of marginalized groups tend to apply for positions only if they believe they are a 100% match for the role. If you are passionate about NWLC's mission and think you can be successful in this role, please apply. We'd appreciate the opportunity to consider your application. Reasonable Accommodations If you require reasonable accommodations during any part of the hiring process, please email NWLCHR@nwlc.org.

Posted 1 week ago

Bristol Myers Squibb logo
Bristol Myers SquibbWashington, DC
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary The Director, External Relations - Conservative Organizations will lead Bristol Myers Squibb's engagement strategy with conservative think tanks and policy organizations to advance federal policy priorities and promote patient access to innovative medicines. Reporting to the Senior Director of Strategic Alliances and Issue Advocacy, this role will proactively build and manage strategic relationships, shape the external policy environment, and drive advocacy efforts aligned with BMS's mission and business objectives. This individual will navigate complex legislative and regulatory landscapes, leveraging deep policy expertise and strong stakeholder relationships to influence outcomes. The role requires a strategic thinker with a collaborative mindset and a passion for coalition-building in the healthcare space. Key Responsibilities Position BMS as a thought leader within the conservative policy community by cultivating high-impact relationships and partnerships. Develop and execute external engagement strategies that address both immediate policy challenges and long-term opportunities to shape a market-based healthcare environment Lead advocacy campaigns that integrate policy research, stakeholder activation, coalition development, and public affairs tactics to achieve measurable outcomes. Represent BMS at key convenings, forums, and programming to elevate the company's voice and policy leadership. Establish clear goals and accountabilities for external relationships, ensuring alignment with BMS's federal policy priorities. Qualifications & Experience Bachelor's degree required; Master's degree in public policy, political science, or related field preferred. Minimum of 8 years of experience in advocacy, public policy, or government affairs within a corporate, trade association, or government setting. Demonstrated success in building and managing relationships with conservative policy organizations and third-party stakeholders. Strong understanding of health policy and the biopharmaceutical industry, with appreciation for its complexity and regulatory environment. Proven ability to lead cross-functional initiatives and deliver strategic outcomes. Exceptional communication skills-written, verbal, and interpersonal-with the ability to engage diverse audiences and unify stakeholders. Experience developing integrated advocacy strategies using a range of communications channels and tactics. Strong analytical and decision-making skills; thrives in fast-paced, matrixed environments. #LI-Hybrid If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Washington DC - US: $206,210 - $249,878 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/ . Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 3 days ago

R logo
Rise Services, Inc.Richardson, TX
ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Customer Relations Specialist will assist in standardizing the quality of outgoing communications and maintaining incoming/ outgoing calls as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. This position will also conduct a variety of other company-wide administrative support tasks. It is a requirement to have a strong customer service background. Under supervision, performs office functions or secretarial work of moderate to difficult tasks. The Customer Relations Specialist is uniquely important as it will often be the first point of contact our customer has with Acumen. Customer Care- Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company. Analytical & Responsive- Analyzes, tracks, thoroughly researches and resolves all customer inquiries. Data Entry- Processes incoming and outbound paperwork and electronic communication through manual data entry into several databases with high accuracy. Administrative- Receives, researches, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature. Communication- Ensures all incoming paperwork and communication is processed by following Acumen, Medicaid, state and program guidelines. Strategic & Time Management- Uses strategic thinking and maintains a calendar of deadlines in order to prioritize independently according to urgency and agreed upon timelines, or as otherwise instructed by the Manager or Supervisor. Conflict Resolution- Ability to handle conflict, difficult customers and present the skills necessary to de-escalate a given situation. Adaptive- Demonstrates the ability to work within a fast changing and fast paced work environment. Innovative- Identify and share opportunities for process improvements and improved working conditions. Flexibility- Occasionally work late or on weekends as needed to ensure deadlines and/or high volume demands are met (as approved by Manager or Supervisor). ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. Qualifications MINIMUM QUALIFICATIONS High School Diploma or equivalent, and some college courses or degree preferred At least 2 years of experience in Customer Service Proficient with 10-key by touch & type a minimum of 45 wpm with high degree of accuracy Ability to work well with numbers Valid Drivers License and able to lift and transport mail to post office daily Advanced computer skills (includes but not limited to: compose an email, attach documents to an email, manipulate various type of documents such as Word, Excel, Power Point, Adobe Acrobat, etc.) The ability to effectively and respectfully respond to internal and external customers Excellent organizational skills and attention to detail Able to work independently as well as part of a team Able to multi-task and meet all assigned deadlines in a rapidly changing environment Able to recognize a problem and escalate to the appropriate team member for resolution Willing to work overtime, including weekends to meet high volume demands. Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below: (a) Dedicated fax 866-268-8885 (b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY (c) US mail- 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources (d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

Posted 30+ days ago

Compass Group USA Inc logo
Compass Group USA IncNew York, NY
Restaurant Associates Position Title: Director of Business Strategy & Client Relations Pay 17 Reports To: Salary: $150,000 - $200,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary Restaurant Associates seeks a dynamic candidate, who has an outstanding background in contract services hospitality management with proven ability in cultivating client Engagement and retention. Reporting to the COO, from R/A's NYC Corporate office location, The Director of Business Strategy & Client Relations is responsible for driving client satisfaction, retention, and business growth. This role combines client relations, business development, and innovative thinking to deliver exceptional service and value our Premier Clients. Responsibilities: This is an outstanding opportunity to take part in shaping RA's best -in-class hospitality and culture of CARE that allows our associates to do their best for each other and in turn the very best for our premier clients. The business Savvy candidate will be working closely with Divisional Business Leadership and teams, ensuring high standards, building strong client relationships, and identifying opportunities to enhance offerings through market insights and trends. Additionally, the Director of Business Strategy & Client Relations supports new business proposals to attract potential clients, hosts regional training sessions for operational excellence, and contributes to R&D efforts to keep services ahead of market expectations. Key Drivers Client Engagement: Cultivate strong client relationships through site visits, QBR's and ongoing engagement, acting as an additional contact to address concerns and support resolutions. ; Organize and manage annual client expos, showcasing the latest trends and developments in hospitality to engage and inspire clients. Portfolio Management: Coordinate and support in managing client relations and retention portfolios, focusing on strategies that emphasize quality, service, innovation, and value. Retention & New Business: Support rebid, contract renewal processes and new business RFPs, ensuring proposals and proformas meet both client needs and company objectives. Quarterly Business Reviews: Ensure regular QBRs are conducted to provide clients with performance updates, gather feedback, and explore new partnership opportunities. Evaluation Planning: Develop and implement evaluation plans for accounts nearing contract expiration, focusing on key areas for improvement to enhance retention potential. Strategic Collaboration: Partner with Operations, Finance, Marketing, Culinary, and Wellness teams to develop comprehensive retention plans that include operational, financial, relationship, proposal, and rebid strategies. Research & Development: Conduct in-depth market and industry research to identify new trends and innovative service concepts. Collaborate with culinary, marketing, and wellness to stay ahead of industry trends, developing forward-thinking programs and services that anticipate client and consumer preferences Regional Trainings: Host regular regional training sessions, guiding operators on best practices for maintaining and strengthening client relationships, and delivering exceptional service in line with company standards. Key Competencies Strong Communication & Listening skills, Creative Thinker & effective Problem Solver, Relationship builder, Collaborates and interacts effectively across various Stakeholders, Processes Genuine Hospitality Aptitude, Sales and Marketing Knowledge, and Familiarity with the industry and market trends is essential for providing relevant and effective solutions. BA or BS degree required Previous district-level management experience required in a multi-branded food service management or retail-food service organization Demonstrated success with multiple client interfaces at all levels of the organization. Strategic thinking, Proposal, and proforma experience required Able to read and interpret financial data Excellent verbal and written skills and the ability to negotiate contracts, and understands WITY. Proficient with Microsoft Office Suite Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1435546 Restaurant Associates Leah Curry [[req_classification]]

Posted 30+ days ago

Lactalis American Group logo
Lactalis American GroupLondonderry, NH
Apply Job Type Part-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Consumer Relations Representative based in Londonderry, NH. The Consumer Relations Representative serves as a vital liaison between the company and its consumers. The role will resolve consumer concerns and inquiries to an amicable conclusion for both the consumer and the company. The representative will collaborate closely with the Corporate Quality Team to ensure consumer feedback is aligned with broader organizational goals and continuous improvement initiatives. This is a part-time position: Monday-Friday 8:30am-2pm. From your EXPERTISE to ours Key responsibilities for this position include: Respond to incoming consumer calls, emails, letters and other contacts in a timely, professional, and friendly manner, entering complete case information for each interaction accurately into the database, and providing follow-up consumer communication as needed. Support products, marketing programs and company initiatives. Understand and communicate product features and benefits: key business practices, and subjects at the heart of the company's mission through a broad knowledge base relating to our products, ingredients, dairy farming, health and nutrition, environmental responsibility and sustainability issues, and marketing promotional programs. Resolve consumer concerns to a positive outcome with professionalism and empathy, aiming to protect the interests of both the consumer and the company. Maintain accurate and timely records of consumer interactions within the Consumer Relations database, ensuring data integrity and consistency. Assist with the fulfillment of consumer coupons and promotions. WORK CONDITIONS Extended hours may be necessary depending on the project needs To fulfill these responsibilities, tools such as a computer and / or allowance(s) will be provided. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities. This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy - 3 days onsite each week. From your STORY to ours Qualified applicants will contribute the following: High school's diploma is required. Some college preferred. 2+ years Contact Center experience is required. Excellent attendance/punctuality for the efficient operation of our business. Must have strong verbal and written communication skills adaptive to a broad range of audiences. Must be consistently upbeat, balanced, thoughtful and concerned when dealing with any of our outside constituencies. Detail oriented, accurate, and able to multi-task. Good computer skills including experience with Microsoft Word, Excel, and Outlook. Requires the ability to build and maintain working relationships. Ability to prioritize and meet deadlines within specified time constraints. Ability to operate in a team environment. Ability to adapt in a changing work environment. Demonstrated ability to listen, investigate, and effectively respond to consumer concerns and complaints. Proven ability to develop and document processes for coordinating investigations and responses with key stakeholders. Demonstrated skill in managing all aspects of complaint and inquiry handling, including phone, email, and data entry. Proven ability to prepare documentation that ensures a balanced and compliant outcome for the consumer. Ability to skillfully balance consumer needs with operational and compliance capabilities to mitigate risk. Proven knowledge of proactively monitoring complaint trends and developing strategies for continuous improvement. Demonstrated ability to apply a logical, step-by-step approach to assess situations, identify root causes, and implement effective solutions. Proven ability to collaborate effectively with others across different functions and levels, prioritizing team success over individual recognition. Demonstrated skill in understanding and managing emotions to communicate effectively, empathize with others, and resolve conflicts constructively. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Posted 30+ days ago

Nvidia logo
NvidiaSanta Clara, CA
NVIDIA is seeking a highly technical Developer Relations Manager to drive adoption of Omniverse and physical AI simulation libraries and AI models across our software partner ecosystem. The collaborations will span across multiple vertical market segments. Successful candidates will be highly technical, able to move and adapt quickly to changing needs, guide architecture and implementation plans with product and engineering teams, engage at all executive levels both inside NVIDIA and with partners across multiple partners. What you'll be doing: Serve as a technical advisor and problem solver with partner engineering teams, collaborating on architecture, code, and integration for Omniverse and AI enabled-solutions. Develop and maintain deep technical expertise in NVIDIA Omniverse and related technologies (APIs, USD, NIMs, Blueprints) through prototyping, technical integration and creation of reference architectures. Co-design and implement sophisticated technical solutions with partners - defining objectives, architecture, achievements, and delivery plans. Give sample code, architecture diagrams, and direct engineering support to overcome technical challenges. Develop and deliver technical enablement resources (code samples, reference architectures, integration guides, workshops) to accelerate partner engineering teams' adoption and effective use of Omniverse. Engage with partner software organizations - from engineering teams to technical leaders, and decision makers - to understand their goals, identify and resolve technical blockers, advocate for standard processes, and drive alignment with NVIDIA technical solutions. Represent and advocate for the partner technical needs and feedback to NVIDIA's internal product and engineering teams, supplying actionable insights from field deployments to influence product roadmaps. Support product launches, technical go-to-market activities by providing technical validation, demonstrating integrated solutions, and ensuring perfection in customer- and partner-facing materials. What we need to see: A minimum of 5+ years of overall professional experience in the technology industry, including at least 3+ years of direct, hands-on technical experience in software development or engineering. B.S. in Computer Science, Engineering, or a related technical field (or equivalent experience). Proven hands-on involvement throughout the full software development lifecycle - including requirements definition, design, implementation, testing, integration, quality assurance, and post-release support. Experience (as a software engineer or technical product manager) in one or more of the following domains: real-time 3D visualization and simulation, enterprise-scale ISV software development, full-stack application development, AI/machine learning workflows (including ETL, data pipeline development, synthetic data generation, and data preparation), or graphics and GPU accelerated programming. Significant technical depth in industrial software, robotics and/or automation technologies (e.e., CAE, CAD, PLM, ERP, MES, SCADA, EDA), with direct hands-on contributions to product integrations or software libraries. Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Clear communication skills for conveying technical concepts, architecture, and code to audiences ranging from engineers to executives. Validated ability to structure and implement sophisticated technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external partners (across sales, legal, product or marketing teams as needed). Ways to stand out from the crowd: Familiarity and/or experience with NVIDIA libraries and models (CUDA-X, Omniverse, OpenUSD, RTX, Isaac, PhysicsNeMo, Cosmos) Recent experience developing or integrating technology libraries into industrial, robotics or automation software Familiarity with AIOps, cloud-native and container orchestration technologies (e.g., Kubernetes, Docker, Kubeflow), along with agentic architectures (e.g., MCP, LangGraph) and observability tools for monitoring complex, autonomous systems. Track record of influencing sophisticated product decisions through positive relationships while also balancing software partner needs with understanding. With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our Dev Rel teams are growing fast. If you're a creative and autonomous professional with a genuine passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 148,000 USD - 235,750 USD for Level 3, and 184,000 USD - 287,500 USD for Level 4. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until September 6, 2025. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 30+ days ago

R logo
Rational360Washington, DC
ABOUT RATIONAL 360 Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm with deep expertise across media relations, public policy, corporate reputation, and digital strategy. Our team of professionals works with a diverse set of clients including Fortune 500 companies, trade associations, national nonprofits, and advocacy groups operating in highly regulated and politically sensitive environments. We are entrepreneurial, client-focused, and committed to results. Rational 360 has approximately 100 staff and is growing rapidly. We are partially employee-owned and offer a collaborative, high-performance culture that rewards innovation, leadership, and initiative. ROLE OVERVIEW Rational 360 is seeking a Vice President of Earned Media with a strong understanding of and deep relationships within the conservative media ecosystem. This role is ideal for a strategic communicator and media relations expert who has successfully placed high-impact stories, shaped narratives, and managed media relations for complex or politically charged campaigns. This position will lead earned media strategy and execution across a range of client accounts-particularly those operating at the intersection of policy, business, and public opinion. The ideal candidate brings a strong background in public affairs or political communications, a track record of working with right-of-center outlets and influencers, and a sharp understanding of today's media and political landscape. RESPONSIBILITIES Serve as the strategic lead for earned media strategy and execution across multiple client accounts. Cultivate and leverage deep relationships with conservative and center-right media outlets, editors, producers, journalists, and influencers. Develop and execute proactive media outreach strategies aligned with client goals, targeting relevant publications and platforms. Shape and pitch compelling stories, op-eds, and interview opportunities that resonate within conservative and broader national media narratives. Provide rapid response and crisis communications support, helping clients navigate politically sensitive or high-profile media situations. Partner with internal teams on integrated communications campaigns that include digital, grassroots, and policy components. Mentor and manage junior staff, ensuring strong execution and professional growth. Support new business development and growth of media service offerings.

Posted 30+ days ago

Russell Investments logo
Russell InvestmentsMilwaukee, WI
Business Unit: North America Institutional Salary Range: $155,000 USD - $185,000 USD Specific compensation will be based on candidate's experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs. In addition, the successful candidate for this role has the ability to earn sales incentives based on activity, revenue, cashflow generation, or other performance criteria. Job Description: In this role, you will support our OCIO client service and OCIO search consultant functions. As it relates to OCIO client service, you will be responsible for working with existing clients and expanding relationships where opportunity presents, developing relationships alongside our sales teams, and participating in finals and then serving on those relationships. With regards to OCIO search consultant coverage, you will be responsible for developing and deepening relationships with OCIO search consultants in collaboration with the consultant relations team and in the context of the firm's broader strategy. Someone with an established reputation and expertise in consulting and/or OCIO, a network in the space, and proven experience working with OCIO search consultants will be preferred. Location: Milwaukee or NY Role Responsibilities: Active role with institutional clients to develop investment goals and objectives, determine asset allocation strategies, and implement multi-asset investment programs targeting specific outcomes. Effectively build and strengthen client relationships to retain and expand AUM. Lead periodic investment reviews, framing investment results in the context of overall market and economic conditions. Execute a proactive service model for a designated set of clients in collaboration with other members of the client team (e.g., investment analyst, administrative lead, strategist) and teams at Russell Investments (e.g., product/solutions, investment division, etc.). Serve as a senior member of the client service team, mentoring, developing, and providing oversight to the work of supporting team members and in thinking about the entirety of our U.S. client base. Partner with the sales team in closing new business with existing and prospective clients. Develop OCIO search consultant plans for Tier I consultants and proactively engage with assigned firms to support U.S. OCIO client growth. Partner with the consultant relations team to enable a coordinated and effective OCIO search consultant strategy. Participate in the development of institutional investment marketing and product development. Travel as needed to work with clients and consultants (50%). Proven experience working with OCIO search consultants preferred. Qualifications: Bachelor's degree required; CFA strongly preferred. FINRA Series 7 and 63 (will consider ability to obtain within six months). 10 years of experience with a proven success record of dealing with institutional investors - experience with both retirement plans and various not-for-profits highly preferred. Commensurate experience covering OCIO search consultants required. Demonstrated experience providing advice on investment policy, strategic asset allocation, liability driven investing, capital market forecasting and portfolio implementation. In-depth investment industry knowledge, including capital market theory and investment strategies that relate to the implementation of the Russell investment philosophy. Strong relationship management skills. Ability to work self-directed and be a contributing team member. Outstanding communication, presentation and consensus building skills required, in addition to proven team leadership and project management experience. Strong business judgment and resource management. This role is not eligible for employment-based immigration sponsorship. Applicants must be legally authorized to work in the United States without employer sponsorship, now or in the future. Specific compensation will be based on candidate's experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs. In addition, the successful candidate for this role has the ability to earn sales incentives based on activity, revenue, cashflow generation, or other performance criteria. This role is not eligible for employment-based immigration sponsorship. Applicants must be legally authorized to work in the United States without employer sponsorship, now or in the future. Equal Employment Opportunity Russell Investments is committed to providing equal employment opportunities for all associates and employment applicants regardless of race, religion, ancestry, creed, color, gender (including gender identity which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with a person's biological sex), age, national origin, citizenship status, disability, medical condition, military status, veteran status, marital status, sexual orientation, past or present unemployment status , or any other characteristic protected by law.

Posted 30+ days ago

Servco logo
ServcoHonolulu, HI
The part-time Customer Relations Associate greets all walk-in customers at Servco Toyota Honolulu and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: Greets and assists customers in a professional and friendly manner upon entrance into the dealership Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage Ensure timely and accurate recording of customer and floor traffic information into daily log Answer incoming phone calls and direct calls or relay messages to appropriate parties Maintain professional appearance of showroom and work area Requirements: High school graduate or equivalent Minimum 6 months of customer service, receptionist and/or clerical experience Must be able to type 35 wpm Proficient in Microsoft Excel Dedication to customer service excellence Excellent written and verbal communication skills Maintain a professional appearance Work schedule: Saturdays from 9:00am- 6:00pm and Sundays from 10:00am- 4:00pm At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit www.servco.com/careers to apply online Equal Opportunity Employer and Drug-Free Workplace Pay Range: $15.10 - $18.80 per hour

Posted 30+ days ago

S logo
Scale AI, Inc.San Francisco, CA
The Corporate Development and IR team is responsible for evaluating M&A and investment opportunities, driving new capital investments and managing the company's investor base. You will also work very closely with our key executives (CEO and CFO) to assess, develop strategy, and execute the company's inorganic growth. In addition, this role will support the CFO and Finance team to iterate on our company investor narrative and conduct investor outreach. The ideal candidate will not only have the technical skills to support their recommendations, but also strong interpersonal skills to manage various internal and external key stakeholders. We hope you'll join us! What you'll be doing: Analyze and understand Scale's strategic objectives, as well as industry trends to identify, recommend and pursue companies that can help the company meet those objectives faster Identify and educate executives and General Managers on technology trends and markets, and recommend high-potential acquisitions Be proficient in M&A and other strategic deals, including sourcing, evaluation, negotiation, execution and integration Build relationships with internal cross-functional teams including integration, product, engineering, finance, accounting, security and legal functions Demonstrated understanding of technology with an acumen to engage with product and engineering leaders on Scale's product roadmaps Perform market research to help identify new investment trends and opportunities and own company's competitive intelligence Own monthly and quarterly updates to our existing, external investors and board members Lead the creation of all investor materials in partnership with the Strategic Finance team for conferences and investor meetings Develop and manage relationships with existing and potential investors Responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders Demonstrated experience influencing and communicating effectively across all levels internally (Scale) and externally (investors, founders, etc.) Demonstrated analytical skills, fluency in performing rigorous financial, valuation and other quantitative analyses Ideally you'd have: Minimum of 10 years of financial analysis experience working directly in Corporate Development and investment banking in the technology industry Minimum of 2 years of experience working directly in Hedge Funds / Venture Capital / Growth Equity firms Deep understanding of B2B businesses Demonstrated excellent project management skills and strong executive presence and interpersonal skills; ability to lead discussions with the Executive Team Demonstrated ability to build outstanding and effective relationships with internal and external stakeholders Experience managing and working with analysts and investors and advisors Strong knowledge of Google Suite, MS Office; expert Excel modeling skills Nice to haves: A Bachelor's degree with a major in Computer Science 2 years of experience working in a product or engineering role within a technology company Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $224,000-$280,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Posted 30+ days ago

Nrel logo
NrelGolden, CO
Posting Title Employee Relations Legal Analyst . Location CO - Golden . Position Type Regular . Hours Per Week 40 . Working at NREL Join the National Renewable Energy Laboratory (NREL), where world-class scientists, engineers, and experts are accelerating energy innovation through breakthrough research and systems integration. From our mission to our collaborative culture, NREL stands out in the research community for its commitment to an affordable and secure energy future. Spanning foundational science to applied systems engineering and analysis, we focus on solving complex challenges to deliver advanced, secure, reliable, and cost-effective energy solutions. Our work helps strengthen U.S. industries, support job creation, and promote national economic growth. At NREL, you'll find a mission-driven environment supported by state-of-the-art facilities, multidisciplinary research teams, and strong collaborations with industry, academia, and other national laboratories. We offer robust professional development opportunities, and a competitive benefits package designed to support your career and well-being. Job Description The Employee Relations Legal Analyst in the Office of General Counsel ("OGC") is a newly created position to support the growth of NREL. The primary focus of this role will be on employment law activities aimed at ensuring compliance and mitigating risk across the laboratory operations. This position encompasses a range of responsibilities, including but not limited to, editing, reviewing, and interpreting policies, laws, and regulations; conducting legal research; and providing support for administrative actions and litigation. The role is divided into two primary functions: HR Business Partner with a focus on employee relations, and Legal Analyst supporting the employment law function. Additionally, the position involves collaboration with internal stakeholders to address legal and regulatory matters. Successful candidates will possess strong interpersonal, communication, problem-solving, and analytical skills, with a high level of attention to detail. Key Responsibilities: Support OGC Employment Law Function, to include: Respond to charges filed with the Equal Employment Opportunity Commission (EEOC), Colorado Civil Rights Division (CCRD), and other administrative agencies. Review and edit documents for accuracy and legal defensibility. Research (Westlaw and/or non-Westlaw). Identify and analyze legal and policy issues, creating essential documents, delivering cogent recommendations, and ensuring adherence to legal standards. Support litigation with outside counsel. Support internal and external investigations and resulting actions. Maintain accurate and organized records. Stay current on trends and changes in employment law. Facilitate legal compliance audits to ensure adherence to legal standards. Engage in multi-disciplinary teams to tackle issues and formulate strategies that are aligned with and advance the mission of NREL. Collaborate with the OGC team to deliver comprehensive legal support, facilitating the representation of Alliance in alignment with NREL's objectives. Collaborate with internal clients and external as needed. Serve as OGC Primary Point of Contact to include: Collaborate with Payroll to address employee repayment obligations. Work with Acquisition Services to manage subcontracts for procuring goods and services related to employment law. Ensure compliance with federal reporting obligations for government contractors in relation to employment law. Manage legal and compliance issues for employees working or collaborating across states and international locations. Interpret and apply relevant policies, guidelines, laws, regulations, and ordinances effectively. Lead complex legal or HR matters with minimal oversight. Independently analyze complex and ambiguous matters. May serve as the OGC Liaison to leadership, providing reports and updates on complex legal and HR employee relations matters. . Basic Qualifications Relevant Bachelor's Degree and 2 or more years of experience or equivalent relevant education/experience. Or, relevant Master's Degree or equivalent relevant education/experience. General knowledge and application of technical standards, principles, theories and techniques. Frequent application of industry concepts and principles. General knowledge of laws, regulations, principles, procedures and practices related to specific field. Skilled in problem solving, written and verbal communication. Ability to use various computer software programs. Must meet educational requirements prior to employment start date. Additional Required Qualifications Juris Doctor (JD) Degree level with focus in employment law or similar field. Exemplary interpersonal skills. Ability to establish relationships and gain trust with both managers and employees. Ability to remain tactful, calm, and persuasive in tense and/or confrontational situations. Strong analytical and problem-solving skills with a view toward creative and innovative solutions to facilitate client-oriented outcomes. A commitment to professionalism, a positive demeanor, and an interest in continuous learning and self-improvement. A strong interest in the laboratory's mission. Capacity to collaborate effectively with a team comprised of attorneys, paralegals and HR professionals in a fast-evolving environment. Experience facilitating complex legal and employee relations matters independently. Experience working with highly visible stakeholder in a federal or government contract environment requiring a high level of scrutiny. Proven ability to collaborate seamlessly with cross-functional teams, including attorneys, paralegals, and HR professionals, in a dynamic, high-stakes environment, with minimal supervision. Exceptional written and verbal communication skills, with the ability to distill complex legal and HR issues into clear, actionable insights for senior leadership and key stakeholders. Advanced proficiency in Microsoft Office Suite and other relevant software, with the ability to leverage technology to streamline processes and enhance team productivity. Strong attention to detail and organizational acumen, consistently ensuring accuracy and thoroughness in all deliverables. Demonstrated ability to manage multiple high-priority initiatives simultaneously, independently prioritizing tasks and meeting deadlines under pressure. Preferred Qualifications In depth knowledge of employment laws and regulations. Proficiency in legal research using Westlaw or LexisNexis. Experience working with federal government contractors or in compliance with federal contractor guidelines. Knowledge of international labor laws, particularly regarding employees temporarily working or collaborating abroad. Familiarity with specialized AI tools applied in HR and/or employment law functions. . Job Application Submission Window The anticipated closing window for application submission is up to 30 days and may be extended as needed. Annual Salary Range (based on full-time 40 hours per week) Job Profile: Legal Professional II / Annual Salary Range: $97,800 - $176,000 NREL takes into consideration a candidate's education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee's salary history will not be used in compensation decisions. Benefits Summary Benefits include medical, dental, and vision insurance; short - and long-term disability insurance; pension benefits ; 403(b) Employee Savings Plan with employer match ; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement . NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement. Based on eligibility rules Badging Requirement NREL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as required by Homeland Security Presidential Directive 12 (HSPD-12), which includes a favorable background investigation. Drug Free Workplace NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug. If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn. Submission Guidelines Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application. . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Reasonable Accommodations E-Verify www.dhs.gov/E-Verify For information about right to work, click here for English or here for Spanish. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Posted 30+ days ago

Beacon Mobility logo
Beacon MobilityHouston, TX
Adroit Advanced Technologies, Inc. Our Mission: We Care. We Collaborate. We Do The Right Thing. We Have Fun. A job is just a job unless it has the potential to transform an industry, then it becomes a mission. ADROIT, a Beacon Mobility Company is working hard on transforming the future of student transportation through its proprietary technology and unique transportation model. ADROIT was born out of a challenge to transport students safely and efficiently. You should apply only if you care to make a difference, collaborate to achieve, do the right thing to change, and of course, be ready to have FUN! About Us! We are a very passionate and mission-driven technology and logistics company. We are looking for A+ team players who are very organized, detail-oriented, and professional communicators. We want you to hold the same high standards we have for ourselves as a team, our clients, drivers, and all other stakeholders on our platform yet, you are ready to celebrate our successes together! About the Job! Supervisory Responsibilities: Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating client issues. Collaborate with C-suites, Product, Engineering and Operation teams to provide feedback for ADROIT dashboard and applications. Tracking the quality of service for each account to ensure clients are satisfied with our services. Train new employees in the company's customer service policies, procedures, and best routing practices. Monitors all applicable Slack channels, follows up on unanswered questions, guides the team to find the root cause of an issue and present solutions to both handle the issue in the immediate moment and implement a proactive solution for the future. Duties/Responsibilities: Manage client accounts, actively working to ensure clients receive the most value from ADROIT services. Checking in with clients weekly/bi weekly ensuring clients are satisfied with our service and resolving all issues. Onboard clients and train new users on the ADROIT client dashboard and application. Monitor all routing related slack channels to ensure they have been replied to and double check routing has been done correctly in a timely manner. Actively engage with customers to ensure customer health and satisfaction. Provide valuable strategic input to address client challenges working in close partnership with the Customer Service team to help triage tickets and de-escalate issues. Plan and coordinate routing schedules weekly for all new student transportation for the most efficient and most optimal routes. Act as the primary client contact, managing workflow between ADROIT Driver team and Customer Service team to determine the demand needed for specific regions. Collects data and prepares reports on customer complaints and inquiries. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Posted 30+ days ago

CareBridge logo
CareBridgeMason, OH
Location: Cleveland OH, Akron OH Hours: M - F Standard Working hours Travel: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Position Overview: Develops and maintains positive relationships with providers within a local health plan's LTSS/HCBS provider network. Researches and resolves operational issues. How You Will Make an Impact: Works with operational departments to address provider grievances and service issues Provides explanations to providers regarding contract compliance, company procedures and policies, etc Recruits, orients and provides high quality service to providers Identifies sufficient number and location of providers to meet area needs Acts as a liaison to support contract execution Identifies key opportunities for provider training Conducts virtual and in-person provider visits to support LTSS network Functions as a high level technical resource to resolve or facilitate complex provider issues Addresses major issues related to systems, customer service issues, new network implementation, etc Required Qualifications: Requires a BA/BS degree and a minimum of 3 years experience as Network Services Specialist or as a Trainer; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: Experience working with LTSS and or Waiver populations preferred Experience presenting to leadership and varied audiences preferred Experience with provider relations preferred Quality background preferred Interpersonal Skills is a must Ability to operate independently strongly preferred Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

F logo
Four Seasons Hotels Ltd.Palm Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise. Four Seasons Resort Palm Beach is seeking a full-time Guest Relations Specialist to join our exciting Front Office team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company! The ideal candidate will have at least one year of previous Hotel/Resort Front Office experience, including Front Desk and/or Concierge. Guest Relations Specialist must have strong communication skills, solid work ethic, and the ability to provide intuitive service. They will be required to perform and fulfill both Front Desk and Concierge related duties. Requirements: Mobile position requiring movement behind the desk and within the hotel Continuous standing for entire shift Excellent interpersonal and communication skills, both in person and by telephone Must be fluent in English Ability to learn multiple computer software and accurately input information into the systems Ability to work cohesively with co-workers both within and outside of the department Ability to prioritize, organize and follow up efficiently Previous hotel, Front Office experience is strongly preferred Must be able to work all shifts including AM's, PM's, weekends, and holidays Extensive knowledge of local hot spots, restaurants and attractions is preferred Strong organizational skills, with the ability to work independently Ability to function under pressure, set priorities and adapt to changing conditions Requires attention to detail and accuracy What you bring High School Diploma Prefer previous experience in Front Office operations, with a proven record of effective performance Ability to work an 8 hour shift with varied hours/days, including nights, weekends, and holidays as needed A sincere willingness to provide service to residents and guests, staff and peers Ability to operate all computer equipment necessary to perform the job Ability to communicate clearly and effectively with colleagues and guests Good organizational skills, with the ability to work independently Ability to function under pressure, set priorities and adjust to changing conditions. Requires attention to detail and accuracy Ability to read, count, and write to accurately complete all documentation and sales transaction paperwork What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals 401(k) Retirement Plan Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Posted 3 weeks ago

JLL logo
JLLNew York, NY
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Guest Relations Host Duties and Responsibilities Professional, well-groomed, and well-trained staff available to meet, greet and guide colleagues and clients to the respective meeting location. Visitor and client experience shall be professional, warm and genuine Ensure all meeting rooms are kept clean, tidy are ready for use - ensure highest level of cleaning standards. Pre- checks to be conducted before every meeting including equipment and AV/ VC checks Set up and reset of internal and external meeting rooms, training rooms or conference rooms. Manage rooms to be set up appropriately according to individual booking and equipment requests. Rooms should be reset as appropriate in line with daily booking schedules Issue Resolution- resolve simple AV/ VC, collaboration tools or other meeting and conference room related equipment issues Support and manage the meeting room booking system, which includes booking all forward and same day reservations, cancellations and / or amendments to bookings as per client requests (site depending) ensuring frequent communication with end user on their booking Manage catering requests, AV or VC, room equipment, any special requirements etc… liaise with FM team/ catering/ security/ any other vendors as appropriate to ensure all requests are fulfilled accordingly Ensure meeting room booking system is up to date- details for rooms are correct, assist with any booking inquiries and liaise with supporting teams if necessary Manage meeting room inventory checks PUBLIC All meeting rooms consumables, including F&B, should be refilled and reset after each meeting where appropriate Obtain all external attendee names of visitors and prepare a daily visitor arrival list for the next working day Encourage and nudge appropriate booking behavior and provide utilization reporting including block booking, no shows etc… Conduct regular visual checks on meeting room usage (vacant or in use) to support ad hoc analysis of bookings vs utilization Hospitality and Events Management Manage and follow up on the event set up / run down on the respective floor, ensuring everything is in order including technology assistance and all teams involved are prepped for required activities Assist with coordination of events: supervise the set-up / dismantling of event venues, perform risk assessments. Liaise with necessary teams (security, housekeeping etc…) as necessary to ensure a consistent level of service Always deliver 5* customer service with a professional and presentable appearance Meet and greet all staff, customers and visitors professionally and cheerfully Ensure reception desks, waiting areas and internal meeting rooms are maintained to highest standards of tidiness and cleanliness as outlined in any operational KPIs Serve as an information source for staff and customers- assist and advise with any inquiries on building facilities, meeting room locations, special events, surrounding amenities as appropriate Be approachable and interact with guests and members of staff of all levels in a professional and friendly manner Manage all visitor categories in line with security protocol Inform hosts of the arrival of their guests or escort to host/ meeting room (in line with security practices) Monitor waiting areas to ensure visitors are collected/attended to in a timely fashion, interacting as appropriate Issue and control visitor security passes; Liaise and interact with security to guarantee a safe working environment for all visitors and staff Proactive premises inspections, proactively raise work orders for surrounding areas to report any maintenance issues, cleanliness issues or system faults where necessary To be customer focused at all times, by being visible at the reception desks and developing relationships with staff and customers Skills/Competencies Strong problem-solving skills with the ability to react quickly and decisively when faced with a problem or issue Strong team player with a commitment to support their colleagues Ability to work under pressure and to tight deadlines Exceptionally organized and skilled in multi-tasking, with outstanding time management skills High level of grooming standards Proven track record of achievement Fluent in the English language - written and oral You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills and attuned to customer needs Excellent verbal and written communication skills with the ability to communicate professionally and effectively Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, Teams, SharePoint, and Access) Previous Hospitality/ Reception experience is preferred- minimum 3 years High attention to detail Estimated compensation for this position: 58,000.00 - 60,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -New York, NY If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Posted 6 days ago

UnitedHealth Group Inc. logo
UnitedHealth Group Inc.San Jose, CA
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Provider Relations Coordinator supporting our specialist providers, you'll be a core member of the Network Operations team working closely with the Provider Relations Managers, while ensuring a high level of customer service and maximized productivity Along the way, you'll discover the training, support, and career opportunities you'd expect from a Fortune 5 leader. Schedule: Hybrid, Monday to Friday, 9 AM-5 PM Location: Onsite - 2304 Zanker Rd, San Jose, CA 95131 If you reside near San Jose, CA, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. This position follows a hybrid schedule with three in-office days per week. Primary Responsibilities: Assist in end-to-end provider claims and help enhance call quality Assist in the design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers Support development and management of provider networks Identify gaps in network composition and services to assist network contracting and development teams Support existing Provider Relations Managers on day-to-day activities such maintaining rosters and other data intensive activities Triaging requests from providers and health plans Taking a giant leap step forward comes with great challenge. You'll ensure provider service quality by making outbound calls to obtain data and verify information with providers as well as perform analysis and develop reports that help clarify operational issues and opportunities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of managed care or medical insurance experience 1+ years of experience in a claim, customer service or provider support role Intermediate level of proficiency with oral and written communication skills including telephone etiquette Intermediate level of proficiency with MS programs including Excel and Word Soft Skills: Strong communication and interpersonal skills Highly organized, disciplined and detail oriented Ability to remain patient and positive in dynamic environments Solution-oriented mindset with strong problem-solving abilities All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW

Posted 3 weeks ago

P logo
Planet Fitness Inc.Fargo, ND
Benefits: Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Summary Responsible for providing support to the department by performing a variety of HR tasks including various projects related to electronic filing systems, recruitment, employee relations and payroll. Due to the nature of this position, this position requires a high level of discretion and the ability to keep information confidential. Essential Duties and Responsibilities Participate in the recruitment process, including but not limited to updating recruitment websites, setting up interviews and conducting phone screens. Answers employee questions or refer to appropriate staff for resolution. Facilitate onboarding activities and improvements. Work with Managers in employee coaching, and disciplinary activities Assist with the verification of employee timesheets and payroll. Provide administrative support to the HR department. Maintain HR records and documents as needed. Assist with special projects designed for strategic growth, support, and retention of our valued workforce. Assist in compiling reports and spreadsheets. Assist with company events and activities. Assist in fulfilling employment verification requests. Assist in fulfilling subpoena requests. Complete unemployment inquiries received from the state. Assist in the bi-annual review periods for the company. o Identify eligible team members. o Train managers how to properly conduct reviews. o Ensure accurate and effective review templates. o Assist in completing a compensation analysis for potential performance raises. Provide excellent customer service to all external and internal customers and maintain a good working relationship with field and Home Office Personnel Assist with benefit administration. Other Duties as assigned. Minimum Qualifications Associate Degree in Human Resources preferred. Proficient with Microsoft Office products including Outlook, Word, PowerPoint, and Excel. Demonstrates accuracy and thoroughness. Maintain composure during difficult situations and during high volume work periods. Strong Communication skills, both written and oral Some travel required. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Unlimited PTO JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 1 week ago

T logo

Employee Relations Specialist - Remote

Telecare Corp.Riverside, CA

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Job Description

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

The Employee Relations Specialist is responsible for engaging with employees and leaders to ensure an equitable, inclusive, and respectful experience for all employees. This includes responding to employee concerns, conducting workplace investigations, managing medical accommodations, ensuring compliance with company policies, regulations, and work rules. This position handles a wide range of complex and highly sensitive employment situations and must maintain confidentiality and engage with employees at all levels of the organization.

Shifts Available:

Full-Time | DAYS | Shifts: 8:00 AM - 5:00 PM | Days: Monday - Friday

Expected starting wage range is $82,353.30 - $101,712.50. Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

  • BA/BS degree in Human Resources or related field and five (5) years' experience as a Human Resource Generalist with one (1) year of labor relations experience.
  • Thorough understanding of employment and HR related laws, regulations, policies, principles, concepts, and practices.
  • Excellent oral and written communication skills.
  • Ability to effectively organize work and proficiency in Microsoft Word and Excel
  • Ability to work at a high level of autonomy to manage multiple ongoing issues and complex employee relations matters with minimum supervision.
  • A valid California Driver's License and a driving record acceptable to Telecare's insurers
  • Out of state travel
  • Applicant must be fingerprinted and receive clearance from the Department of Justice
  • Must be at least 18 years of age
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
  • Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
  • Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What's In It For You*

  • Paid Time Off: For Full Time Employee it is 16.7 days in your first year
  • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
  • Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
  • Online University Tuition Discount and Company Scholarships
  • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
  • For more information visit:  https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

EOE AA M/F/V/Disability

  • May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

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