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Position Summary: The Georgia State Government Relations Director serves as the principal staff for state government affairs and chief lobbyist in Georgia representing the Alzheimer’s Association before Georgia legislature, governor, relevant state agencies, coalitions and community partners, and on statewide task forces and work groups. This position serves as a registered lobbyist with the state and is responsible for developing and executing a strategy to implement the Alzheimer’s Association’s coordinated nationwide state policy priorities including issues related to insurance coverage, Medicaid, long-term care, training standards, workforce issues, aging policy, and other related issues. The State Government Relations Director reports to the Territory Government Relations Director. Responsibilities Essential functions and responsibilities include, but are not limited to: Plan and execute a multi-year state legislative and regulatory agenda with a focus on implementation of the Association's state policy priorities, in collaboration with the National Public Policy Office. Draft bills and regulatory language and secure bill sponsors. Testify regularly before state legislative committees and train volunteer advocates and other Association staff to provide testimony on behalf of the Association as needed. Develop and grow relationships with legislators, state government officials and community stakeholders, ensuring the Association is represented on relevant statewide task forces, workgroups, committees and coalitions. Track state legislation utilizing the Association’s approved tracking system and monitor committee meetings and legislative action. Report lobbying activities as required and ensure compliance with the Association’s approved lobbying compliance vendor and internal tracking system. Collaborate with the local Grassroots Advocacy Manager to plan and execute the Association’s annual State Advocacy Day event at the state capitol. Identify opportunities for grassroots engagement on state issues and assist as needed in the execution of state-level advocacy activities, including coordinating office visits, correspondence, and other activities. Provide regular updates to the state Chapter Executive and other functional leaders; prepare reports and presentations for Chapter Board meetings and community events as requested. Collaborate with Association staff across the state chapter regularly to advance mission priorities and provide policy expertise. Participate in major events hosted by the state Chapter including Walk, galas, etc. Other duties as assigned Qualifications Bachelor’s degree required. At least 5 years experience working in state government affairs setting; as a state legislative staff person; or as policy staff in the governor’s office or relevant state agency, preferably in Georgia. Knowledge, Skills and Abilities Has current contacts within the state legislature and executive branch, and with potential partners and collaborators in Understands, and has experience with the legislative, regulatory, and budget process in Familiar with Medicaid, aging, health, drug coverage, and long-term care issues. Demonstrates the ability to anticipate, identify, organize, and analyze public policy opportunities. Possess excellent written and oral communications skills. Detail-oriented, adaptable, organized and able to successfully manage multiple projects and tasks. Proven self-starter with excellent judgment and careful attention to detail. Strong negotiation skills. Ability to work effectively with diverse populations with a high level of integrity, diplomacy and initiative. Must possess a valid driver’s license, good driving record, access to a reliable vehicle and proof of automobile insurance. Ability/willingness to travel across the state, including some evenings and weekends (up to 20%). Travel by car and occasionally by air is required. Attend the Association's annual Advocacy Forum in Washington, D.C. and other national and regional training and professional development meetings. Title: Georgia Government Relations Director Position Location: Close proximity to Georgia state capital Full time Position Grade & Compensation: Grade 209 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $82,000 – $128,500 Reports To: Territory Government Relations Director Who We Are : The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Graphite builds consumer-quality tools for modern software engineering teams, so they can ship faster and create amazing products. Our product Graphite is the code review platform for the age of AI . Thousands of engineers at high-growth companies like Shopify, Datadog, Snowflake, Asana , and Ramp use Graphite on top of their GitHub repos every day to ship pull requests faster. Graphite takes best-in-class workflows and tooling from companies like Google and Meta and extends them to help engineers write and review code collaboratively with increasingly capable AI agents. Our company We’re a small-but-mighty team of 40+ based in Manhattan in the heart of Soho, with a passionate and rapidly growing group of users at top engineering orgs like Datadog, Vercel, Ramp, and Snowflake. We've raised a $52mil Series B ( featured in TechCrunch ) led by Christine Esserman , following a previous $20mil Series A from Peter Levine at Andreessen Horowitz (who led GitHub's Series A). Other investors include folks like Tom Preston-Werner (founder of GitHub), Sam Lambert (Planetscale CEO & ex-GitHub CTO), Sebastian Markbåge (creator of React), and many more . Our culture centers on putting people first, applying science and craft, practicing disciplined ambition, and giving ownership - both literally (with equity) and in the responsibility and scope you’ll have as a part of our early team. Outside of work you’ll find us brewing espresso drinks, producing music, or practicing yoga. We can’t wait to see what you’ll add to the mix! About the role Graphite is looking for a Developer relations manager to help grow our community and support developers in getting the most out of our product. This role is based in the San Francisco Bay Area and offers the opportunity to be on the ground floor of a growing devtools company, with real influence on both product direction and community engagement. In this role, you’ll create content, connect with engineers online and in person, and contribute to product education and adoption. You’ll work closely with the product, engineering, & GTM teams to help shape how Graphite shows up in the developer ecosystem and ensure we’re building with our community in mind. We’re rethinking how fast-moving engineering teams write and review code—and we know the best ideas come from ambitious, curious people who are close to the problem. What you’ll do Engage with our developer community on social media platforms including, but not limited to, Reddit, X, LinkedIn & more to drive brand awareness, brand loyalty, and knowledge of product development. Build groundswell of positive public sentiment and community both physically or virtually. Attend developer-focused conferences & participate in Graphite-run events. Develop engaging technical content to increase feature/product awareness. Lead the planning, execution, and support of hackathons to engage developer communities, showcase product capabilities, and foster innovation through hands-on collaboration and technical evangelism. Work collaboratively with our GTM & Product teams to develop strong messaging to communicate to technical audiences. What we’re looking for Someone who has led developer relations at a developer tools/B2B Software company. Someone who has experience building a strong sense of technical community around a product Someone who has worked collaboratively with both GTM & Product teams. Someone with proven success in building both engaging & unique content to technical audiences Nice to haves Someone with a technical background whether it be a computer science degree or former experience in a software development role Someone how has experiene building Video & Audio content with a proof of subscription Life at Graphite Competitive comp (160-190k base + equity) . We're backed by some of the best investors and are excited to offer competitive compensation packages. Role trajectory. We're excited to build a team whose responsibilities and comp to grow as we do. Benefits. Top-tier health, dental, and vision coverage and 16 weeks paid parental leave. Time to decompress. We ask that our team take 4 weeks of vacation a year to unplug and unwind. The team that eats together. Company-paid lunch, snacks, and coffee during workdays. 401(k): Helps you save for retirement. As a team, we're very aware of the systemic structural issues that have created inequalities for many communities, especially in the tech industry. We recognize that women and underrepresented minorities are statistically less likely to apply for a role that they feel unqualified for. If you are interested in this role but you’re concerned about not meeting all requirements, we encourage you to apply anyway - we'd love to get to know you and see if there's a place for you here at Graphite!

Come work at the best place to give and receive care! ​Job Description: Who We Are: Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year. About the Job: Title: Director, Contracting Analytics and Payer Relations Department: Accountable Care Organization Reports To: Executive Director, Payer Contracting and Value-Based Care Status: Exempt The Director provides leadership for payer contracting strategy across SNHH entities, ensuring contract integrity, payment accuracy, and analytics that inform negotiations and operational improvements. This role develops actionable dashboards, identifies risks and opportunities, and partners with internal stakeholders to optimize reimbursement while incorporating a value-based care lens. What You’ll Do: Lead analytics to inform negotiation methodology, rates, and operational opportunities. Stay current with payer policies and reimbursement developments; communicate impacts and strategies. Ensure accuracy and timeliness of payer contracts in the contract management system; oversee builds and QA. Develop documentation, job aids, and training for internal partners. Maintain Epic dashboards and build reports summarizing contract activity and revenue improvements. Validate contract payments and lead root-cause corrections for underpayments. Partner with Revenue Cycle and other departments to improve billing and reduce denials. Support annual operating budget process and conduct financial feasibility studies. Collaborate across clinical, financial, and operational teams. Who You Are / Requirements: Education: Bachelor’s degree in business or related field (Master’s preferred). Experience: 7+ years in healthcare managed care contracting, including payer negotiations; experience in value-based care programs. Skills: Strong analytical skills, advanced Excel, proficiency in Access, contract management software expertise. Preferred: Epic Contract Management certification, SharePoint experience. Abilities: Excellent communication, ability to work independently, prioritize tasks, and manage complex problems in a fast-paced environment. Why You’ll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term, long-term disability, life & pet insurance Tuition & certification reimbursement (up to $4,000/year) Nursing Student Loan Paydown Program (up to $20,000) 403(b) Retirement savings plans with company matching Continuous earned time accrual & So much more! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. Work Shift: Full Time, 40 hours/week SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next. Your Work Matters As an Investor Relations Analyst, you’ll help shape how Floor & Decor’s growth story is understood by the market—working directly with the CEO, CFO, and senior leadership at critical moments that influence investor confidence. Your work connects financial performance to strategy, turning complex data into clear narratives. Your Day Consists Of Partnering closely with executive leadership to clearly communicate Floor & Decor’s strategy, performance, and long-term growth story to investors and analysts Supporting the full quarterly earnings cycle—from data gathering and validation to earnings materials, calls, and post-earnings follow-up Drafting and refining press releases, executive scripts, earnings decks, and investor communications with accuracy and consistency Tracking analyst estimates, peer performance, and market sentiment to surface insights and emerging investor concerns Managing investor engagement logistics including IR website updates, webcasts, roadshows, conferences, and corporate access You’ll Be Successful With A bachelor’s degree in finance, economics, accounting, business, or a related field 1–3 years of experience in investor relations, equity research (buy-side or sell-side), investment banking, or FP&A Strong financial acumen with the ability to interpret financial statements, valuation frameworks, and capital markets dynamics Exceptional writing and presentation ability, with a sharp eye for accuracy, clarity, and tone Proficiency in Excel and PowerPoint; familiarity with tools like FactSet, Bloomberg, or Nasdaq IR Insight is a plus Work Environment / Physical Expectations Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed. Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/ Overview The Patient Family Relations Specialist is responsible for emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patient rights, patient and family needs, and to assist in resolving feedback concerns and highlighting feedback compliments. This role embodies the institution’s commitment to a strong patient and family centered culture and service excellence. The PFR specialist reports to the Senior Manager, Patient and Family Relations. Because this role in an active change management environment, the senior specialist will need to demonstrate maturity, flexibility, and open mindedness as the contours of this position will actively evolve over time. Principal Duties and Responsibilities: Provides in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at AMC hospitals. Meets patients and families in the ED, inpatient units, and the PFR office. With guidance from the Sr. Manager, Patient and Family Relations, conducts timely investigations and responses to patient concerns, complaints, grievances, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient/family-centered care and ensure common goals. Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Supports patients and families in understanding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. Participates in family meetings and Apology and Disclosure conversations as requested. Serves as a resource to care teams in managing challenging behaviors and patient dismissals. Documents information regarding patient and/or staff concerns and requests in confidential department database and disseminates data to appropriate leadership staff for quality assurance purposes. Uses department database to meet regulatory requirements for CMS, DPH and The Joint Commission for grievance/complaint management and resolution process. Rounds with patients and loved ones to obtain preemptive feedback regarding the inpatient hospital experience (when appropriate and aligned with hospital safety policies). Prepares formal correspondence and documentation (both patient-facing and internally) such as letters, messages, and reports, with efficiency and accuracy. Identifies patterns of service breakdowns and escalates to senior manager to share with Patient Experience measurement and improvement team. Diversity, Equity, and Inclusion (DEI) – Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. Other duties as assigned. Qualifications: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Qualifications Manages a timely investigation and response to all patient concerns/complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and providers to enhance patient/family-centered care and ensure common goals. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Provide consultation for professional staff and hospital regarding disclosure in collaboration with Risk Management. Responds to requests for intervention to assist in managing difficult patient/family situations. Collaborates with clinical service area management and administrative leadership, frontline staff, or other hospital services to provide real-time support and/or improvement strategies to reach effective resolution. Accessible by pager during Family Center’s hours of operation. Documents information regarding patient and/or staff concerns and requests in the department database and disseminates data to appropriate leadership staff for quality assurance purposes. Generates specific reports to highlight clinical service areas’ opportunities for improvement efforts, including progress, obstacles, and trends in compliment/complaint data. Review data to identify trends in collaboration with clinical and administrative leadership to develop strategies to improve quality and satisfaction and reduce risk and liability. Utilizes data management system to meet regulatory requirements for CMS, DPH, and JCAH for complaint management and resolution process. Drafts formal responses on behalf of senior clinical and administrative leadership (including the CEO, COO, CM,O and CNO) in writing to patients and families to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial practice changes. Meet regulatory compliance requirements for CMS 42 CFR 482.13 for investigating and responding to most informal grievances in 7 days. Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience. Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care. Seeks opportunities for appropriate patient participation in the development of institutional improvement strategies. Assists with the development and implementation of service improvement initiatives (organizational and area-specific) within clinical service areas. Develops appropriate resolutions with Risk Management staff to effectively manage patient incidents and prevent adversarial outcomes. Provides training/education in clinical service areas and throughout the institution on effective tools for establishing interpersonal connections with patients and families. Identifies opportunities for staff education and facilitates competency learning of clinicians, administrative management, and staff in customer service improvement. Connects patients and families with appropriate hospital services and resources (i.e., social work, interpreter services, chaplaincy, library services, etc.). Educates and markets the Center for Patients and Families services to leadership and frontline staff, including patient consultation and intervention, compliment/complaint facilitation, written responses, amenity services, staff training, and patient satisfaction and project improvement support. Provides coverage for other service lines as needed to cover vacations, evening, and weekend shifts. Maintains department service standards with attention to staff teamwork, communication, cultural respect, and time/priority management. All other duties as assigned. Qualifications: Additional Job Details (if applicable) Qualifications: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Bachelor’s degree in social work, psychology, human services, or related field preferred. 3-5 years of experience in a healthcare setting, or other industry with relevant skills and competencies. A combination of education and experience may be substituted for requirements . S kills/Abilities/Competencies: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Ability to communicate , verbally and in writing , clearly, compassionately, sensitively and in a health literate way , with colleagues, patient s and their loved ones , in a complex clinical environment. Flexible thinker, with ability to advocate for patients and families in a complex clinical environment, balancing the needs of the care team. Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person , while assisting a wide range of customers with varying needs and concerns. E xcellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management and physician leadership to front-line staff) S uperior organizational skills, with the ability to function independently and effectively in a changing environment, develop timelines and meet deadli nes. Ability to continuously respect and value diversity. Excellent mediation skills in a diverse and multicultural environment. Experience managing multiple tasks in a fast - paced environment, prioritizing and meeting deadlines. High level of sensitivity to confidential information . Exhibits excellent organizational skills. Excellent teamwork and collaboration skills. Experience working with data and data tracking. Computer Skills: Proficien t in Microsoft Word, Excel, and PowerPoint. S upervisory Resonsibilities : List the number of FTEs supervised. No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff . F iscal Responsibility : Indicate financial “scope” information, i.e.: size of budget, volume, revenue, etc. No direct budgetary responsibility . D emonstrates fiscal responsibility by effectively using Mass General Brigham resources . Working Conditions : Describe the conditions in which the work is performed. The duties require daily use of computer , telephone , printer and fax machine . T he employee is frequently required to sit; talk , hear , use hands to finger; handle; or feel; reach with hands and arms , and is occasionally to stand and walk. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close and distance vision, and depth perception. Possible local travel to Mass General Brigham sites . Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $58,136.00 - $84,656.00/Annual Grade 6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Are you a hard-working salesperson who takes great pride in hitting competitive targets? Are you a team player and contributor? Do you want to be part of a high-energy team that drives sales, solves problems, and retains customers for the 12th largest cable telecommunications company in the United States? Do you like being part of a highly motivated team that enjoys recurring incentives, including contests (e.g. President’s Circle), premium TV giveaways, lots of free food, and the like? If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized. Position Summary The Customer Relations Agent is important to the success of the entire company. These agents will be part of a team ranging from 9 to 11 who together handle 138k incoming calls a year and save 95% of customers considering disconnection. This role is responsible for handling incoming calls from customers interested in downgrading or disconnecting Zoom Internet supercharged by Plume Wi-Fi, HDTV powered by TiVo, and Talk telephone services, along with a portfolio of ancillary home entertainment products and services (e.g. HBO). This role is first and foremost, a problem solver, who then uses Customer Stars, special retention campaigns, and a retention decision tree to retain and delight customers. Customer Relations Agents are eligible for position advancement based on tenure and performance (i.e. RET-1, RET-2, RET-3). What’s In It For You: Competitive pay with annual increases Benefit eligibility on your first day with low employee premiums that are far better than the industry average Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies! You’ll have access to a number of career developmental resources to grow personally and professionally Generous paid time off and holidays The chance to be part of a Top 10 company and high-energy employee culture What You’ll Be Doing: Prefer candidates with experience handling calls in a call center environment. Will train the right person though. Capable of selling and retaining products and services, including Video, Internet, and Telephone. Effective communicator over the telephone and via e-mail. Understands the importance of a consultative call flow, which requires patient listening and the asking appropriate probing questions to determine customer needs. Communicates issues and feedback to the appropriate individuals as it relates to our products and customers to ensure continuous improvement (i.e. kaizen). Effectively describes features and benefits and capable of identifying and overcoming objections, as working to retain customers and reenergizing customer loyalty and satisfaction. Meet established department/team/individual goals and scorecard requirements for retention Key Performance Indicators (KPIs), including Primary Service Units (PSUs) saved, Revenue Retained, Average Handle Time (AHT), and the like. Believes in and promotes Armstrong’s robust home entertainment services to customers, friends, families, and neighbors. Enjoys being an Armstrong Ambassador. Provide a quality Armstrong Experience on every customer contact by resolving customer issues and needs, while introducing/promoting Armstrong services in a positive manner. Accurately enters order information into an ICOMS billing system, including updating of customer accounts, telephone, and contact information. Protects all private customer information. Must be collaborative, flexible, and a team player. Will place outbound calls, as needed and with special projects. Other related tasks as assigned. What You’ll Need: Sales or retention experience or sales/retention acumen. Strong communication skills. Customer service experience. PC and data entry proficiency. Must be very organized. Positive attitude and capable of understanding the Power of Change. Understands and appreciates the value of a variable pay compensation plan based on target attainment. Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radiusFull-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and comp: 100 - 130k + bonus + perks At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we’re looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it’s about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We’re looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that’s your style, you’ll fit right in at Ernest. What You'll Do: Lead and Develop a Territory Sales Team Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps) Drive performance, accountability, and professional development Coach your team in sales strategies, tools, and account planning Lead monthly sales meetings and conduct regular reviews to keep goals on track Act as the Territory’s Sales Leader and Brand Ambassador Serve as the go-to sales leader for your region, internally and externally Build authentic, lasting relationships with business clients Represent Ernest at appreciation events, sports outings, and client meetings Partner with supplier reps to drive value and strengthen relationships Drive New Business and Grow Existing Accounts Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes Lead with Operational Excellence Create and execute a yearly business plan focused on profitable growth Recommend process improvements to elevate the sales function Support company policies related to credit, collections, pricing, and more Approve pricing deviations and oversee sales promotions, campaigns, and contests What You Bring Proven B2B outside sales success Experience managing and growing an outside B2B sales team Strong leadership, communication, and coaching abilities Track record of strategic thinking and operational execution Confidence in building rapport at all levels from clients to colleagues Valid driver’s license and a clean driving record Industry experience not required but relevant sales experience a must Why Ernest? We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small. Let’s build something great together! Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Associate Vice President (AVP) of Global Employee Relations to join our Global People and Workplace Services (GPWS) team in Newport Beach, CA. As the Global Employee Relations AVP, you’ll move Pacific Life, and your career, forward by leading our global Employee Relations team, setting Employee Relations standards across Pacific Life’s footprint to guide investigations and advise executives on sensitive Employee Relations matters. You will play a key role in scaling and standardizing our Employee Relations function to enable a global operating model. You will fill a role that sits on the People Experience (PX) team within GPWS reporting directly to the Vice President of GPWS. In this position, you will lead a team of two Employee Relations professionals—one focused on international matters and the other on U.S.-based. Your colleagues will include other HR service delivery leaders across Operations, Centers of Expertise, and HRBPs. How you’ll help us move forward: Design and implement the global enterprise ER function and governance model, aligning with the broader PX strategy and country-specific regulations Develop Employee Relations standards, processes and tools (e.g., disciplinary actions, involuntary separation procedures) Oversee and conduct complex workplace investigations and other higher-risk issues (e.g., workplace harassment, GDPR claims, EEOC charges, etc.), in partnership with HRBP’s and Legal as appropriate. This includes conducting interviews and research, provide investigation finding reports and make recommendations for employee development or training and/or disciplinary action as appropriate Collaborate with and advise business leaders, HRBPs, and Legal to proactively resolve issues/disputes and mitigate risks Assess effectiveness of employee relations programs/processes and action against success measures defined by Center of Excellence standards (e.g., number of employee relations issues, spend on outside counsel) Serve as the subject matter expert in executive-level meetings, providing insights on workplace-related issues and risks to proactively support the business Develop and deliver organization-wide conflict resolution training programs for Employee Relations, manager and employees Monitor legal and regulatory environment to ensure employment policies and guidelines are up to date and implemented across the organization Lead team of Employee Relations professionals globally to ensure timely and compliant case resolution The experience you bring: Bachelor’s degree in HR, business, psychology, or related field 12+ years of experience in Employee Relations or compliance 5+ years of leadership experience with global or regional scope Strong analytical and problem-solving skills, with the ability to assess complex employee relation issues and to provide effective solutions Demonstrated experience leading investigations and advising executives on sensitive employment matters, with the ability to facilitate difficult conversations and resolve disputes Strong organizational and time management skills, with the ability to prioritize and manage multiple employee relations initiatives Ability to build global ER governance structures Provide development to the ER team members, with on-going coaching and leadership Specialized knowledge labor laws, regulatory requirements, and industry best practices across jurisdictions (e.g., FMLA, ADA, GDPR, whistleblower protections) Ability to stay updated on industry trends, employment laws, and best practices related to employee relations Experience with HRIS and case management systems What makes you stand out: Advanced JD or Master’s degree in HR or employment law You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com . What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. #LI-AJ1 $219,420 - 268,180 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

What you'll be doing: Be the technical authority for our capital markets ecosystem, ensuring flawless execution and impactful results. Collaborate with cross-functional teams, including solution architects, engineering, product management, and marketing, to successfully implement initiatives that drive engagement and growth of the ecosystem. Build and nurture relationships with quants, developers, partners, and industry leaders to foster a vibrant AI-driven capital markets community. Provide technical mentorship and support to quant researchers, developers, and financial engineers, helping them innovate and win using NVIDIA's technologies. Act as the voice of the developer, gathering insights and feedback to directly influence the product roadmap for NVIDIA's AI platforms and tools, ensuring they meet the evolving needs of the Capital Markets developer community. Coordinate and participate in events, webinars, and other activities to showcase our solutions and engage with the capital markets community. What we need to see: MS/PhD in Computer Science or Engineering (or equivalent experience); MBA is a strong plus. 2+ years of experience in a major technology company or financial firm managing external partnerships or delivering libraries, benchmarks, and SDKs Experience managing technical and business alliances across multiple partner groups and peer team(s) Deep knowledge of the capital markets ecosystem, workflows, and applicable high-performance computing and AI/ML technologies World-class communication skills with a demonstrated ability to clearly articulate sophisticated technical concepts to technical and non-technical audiences Ways to stand out from the crowd: Hands-on background with quantitative finance and/or trading workflows, libraries, and SDKs Hands-on experience in high-performance computing environments, benchmark design, machine learning, and/or deep learning applied to finance Familiarity with NVIDIA’s libraries and SDKs (CUDA, CUDA-X, AI) and an understanding of how GPU acceleration can be applied to financial workloads. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 124,000 USD - 195,500 USD for Level 2, and 152,000 USD - 218,500 USD for Level 3. You will also be eligible for equity and benefits . Applications for this job will be accepted at least until January 22, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Job Description: Summary: This role is responsible for management of client aligned relationships - responding to employee concerns, workplace policies, procedures, compliance with all company and external requirements, oversight of all employee leave management programs, contributing to productivity, motivation, and morale, while instilling and maintaining our Lifetime Way Culture and Values. The incumbent will define and implement proactive employee relations strategies and initiatives, lead investigations, and help create action plans as required to bring situations to resolution. Essential Accountabilities: Level I • Acts as a consultative partner to client aligned team(s) to ensure effective alignment of employee relations partnership with strategic organizational objectives. Collaborates with Human Resources Business Partners and other HR leaders/business partners to drive a Lifetime Way Culture, strategic goals, and performance management based on a shared set of values and company mission. • Serves as the primary point of contact for day-to-day talent and performance management guidance to all levels of staff (coaching, counseling, human capital development, disciplinary actions up to and including terminations) to assess and minimize legal risk with effective follow through and resolution. Serve as trusted advisor to leadership, providing sound business guidance around employee relations issues. • Manages and resolves employee relations issues. Conducts effective, thorough, and objective investigations including partnership with Ethics & Compliance on ethic complaints related to the Code of Conduct and other state and regulatory agencies. • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the Legal department as needed/required. Ensures compliance with Federal, State and Local requirements. Proactively mitigate current and future legal risk through continuous assessment. • Responsible for responding to any legal claims and subpoenas. Gathers documentation in coordination with legal. Assist with preparation and attendance at hearings or court appearances. • Develops, Interprets, recommends, and effectively communicates HR practices, policies, procedures and initiatives and makes best practice change recommendations for business alignment purposes. • Conducts ongoing training for compliance, development, and policy implementation to ensure leaders are aware of employee and employer leave rights and responsibilities. • Creates, manages and monitors all retention initiatives including tracking data, providing recommendations/solutions, and pivoting as needed to drive low turnover and employee engagement. Conducts exit interviews and provides monthly reporting to identify trends and areas of concern. • Partners with HR Team and organization on various compliance audits including FLSA, compensation and systems data integrity. • Manages all aspects of employee leave management programs, NYS Disability & Supplemental Disability, NYS Paid Family Leave, Family Leave Act, Workers Compensation, NYS Paid Sick Leave, Americans With Disability Act, and ergonomics. Advises managers and employees on the interaction of leave laws with paid time off. Collaborates closely with Payroll team to ensure leave payments are properly tracked and paid. • Manages random drug and alcohol testing with external vendor and employment action because of policy infractions. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Responsible for responding to concerns, including complex investigations, pertaining to workplace policies, procedures, and compliance with all Company and external requirements to mitigate Company-wide risk and contribute to productivity, motivation, and morale while instilling and maintaining our culture and values. • Collaborates with HR Business Partners to identify trends, provide insight, and make recommendations on issues impacting employee retention and engagement. This includes applying data analysis to case management, noting trends, and developing recommendations on Employee Relations’ strategies, initiatives, retention, and engagement. • Serves as a trusted advisor and subject matter expert on a variety of Employee Relations concepts, practices, procedures, laws, and regulations. • Leads high profile HR initiatives and projects within the aligned divisions and/or across the entire enterprise. • Provides back-up support to the Manager of Employee Relations when needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • A combination of experience and higher education equal to six or more years or Bachelor's degree in Human Resources or related area with two years of experience in Human Resources. • Working knowledge, understanding, and experience with employment and labor laws, Employee Relations, and performance management concepts preferred. • Strong knowledge of FMLA, Worker’s Compensation, SSTD, OSHA, ADAAA programs. • Demonstrated knowledge of and skill in conflict resolution, decision making, influence, interpersonal relations, problem solving, results orientation, systems thinking, group presentations, and group process facilitation. • Strong Employee Relations skills and abilities to engage, counsel, and recommend performance management for employees at all levels. • Familiarity with a wide variety of field concepts, practices, procedures, laws, and relies on considerable experience and judgment to plan and accomplish goals. • Demonstrated ethical decision-making and ability to see implications of decisions. • Ability to establish and maintain effective professional relationships. • Excellent oral and written communication skills. Level II (in addition to Level I Qualifications) • A combination of experience and higher education equal to eight or more years of experience or Bachelor's degree in Human Resources or related area with four years of experience in Human Resources. • Three or more years of experience handling complex Employee Relations and performance management concerns. • Experience with employment and state and federal labor laws. • Active listening skills and ability to analyze a conversation to discern the true issue/concern. Demonstrated ability to synthesize information to advise on resolution and next best steps for the parties involved to move forward. • Demonstrated project management experience. Physical Requirements: • Travels 25% - 50% to other Company sites to meet employees regarding Employee Relations matters. • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION About the role and what you'll be doing: We are looking for an Analyst Relations Specialist to join our growing corporate communications team. In this role, you’ll help shape Ensono’s reputation and visibility with leading industry analyst firms such as Gartner, IDC, and Forrester. You will manage day-to-day analyst interactions, drive awareness of Ensono’s offerings and strategy, and ensure alignment between analyst insights and our sales and marketing efforts. Key Responsibilities Responsible for inbound and outbound analyst requests Respond quickly to company-wide requests, providing useful information in a timely manner for all requests while staying within analyst firms’ policies Build and maintain strong working relationships with influential analysts covering Ensono Summarize relevant analyst reports for global sales and marketing teams Respond to requests for research from sales and marketing Work with public relations agency to identify analysts to speak with reporters, be quoted in press releases and support pitches. Develop outbound communication to analysts about Ensono including sharing Ensono news, managing analyst tours and briefing analysts about Ensono’s future/strategy. Handling inbound analyst requests in a timely and effective manner including surveys, inquiries, and requests to speak with customers. Working with internal Ensono constituents including marketing, sales and executives to seek analysts’ input on roadmap, strategy, pricing etc. Working with global Ensono marketing team to use analysts strategically to support marketing efforts including speaking opportunities, report sponsorship for lead generation and webinar participation. Writing and developing briefing docs, messaging docs, analyst tours, trade shows and events. The role will work with firms such as Gartner Group, IDC and Forrester Research. Track and measure the effectiveness of analyst relations activities. We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. What You Will Need: Bachelor’s degree in Marketing or related field or equivalent experience 3-5 years in marketing, communications, product marketing, product management or corporate strategy roles in enterprise technology and/or service providers. Experience in analyst relations is preferred but not a must have. Public relations experience would be a plus, need to tell a story Skills Communication skills: Executive-level communications to ensure a focused and valuable interaction with clear next steps. Active listening to validate existing hypotheses, uncover new insights and probe for additional information. Ability to distill complex topics into actionable feedback. Clear, compelling and articulate written and verbal communications. Creative skills: Ability to innovate on existing best practices and make recommendations for improvement. Curiosity and drive to explore how things are done in other functions such as product marketing, competitive intelligence and ability to adapt best practices to AR. Openness to experimenting with new approaches, testing hypotheses and establishing processes to accelerate impact of the AR function. Business and technical acumen skills: Ability to understand and articulate the organization’s technology offering and place in the ecosystem. Ability to deliver business cases and points of validation. Why Ensono? Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. Some of our benefits include: Unlimited Paid Days Off Three health plan options 401k with company match Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement Paid childbearing and paternal leave Education Reimbursement, Student Loan Assistance or 529 College Funding Sabbatical leave Wellness program Flexible work schedule As of the date of this posting, a good faith estimate of the current pay scale for this role is $95,000 - $120,000 to annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website . If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com .

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: Provides regular consultative guidance to human resources (HR) leadership across assigned areas on how to efficiently embed best practices in employee engagement and preventative labor relations strategies specific to the environment. Provides leadership on the development and implementation of a competitive and systematic labor relations program at Sutter Health. Delivers both employee and labor expertise and thought leadership. Establishes a working environment that promotes a team approach to identifying, designing, and creating strategic solutions that address Sutter Health and its affiliates' most critical labor challenges and operational objectives. Provides system support to the affiliates including education, training, communication plans and anticipated activities to foster effective positive and/or preventative labor relations. Job Description : The person selected for this role must come on site for work, meetings, etc. and live in the Sutter Health Northern California footprint. Travel throughout the region is a part of this role. This is not a remote position. EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Human Resources or related field TYPICAL EXPERIENCE: 12 years recent relevant experience SKILLS AND KNOWLEDGE: Broad working knowledge of Labor Relations and Employment laws and processes and a contemporary human resources perspective of labor relations. Knowledge of employment and employee relations, regulations, law and processes. Must be able to represent labor relations in an influential and persuasive way in dealing with a broad range of labor relations and human resources issues. Must be able to demonstrate knowledge of all areas human resources, including compensation, benefits, recruitment, workforce planning, human resource information systems, and training & development. Knowledge of dispute resolutions and mediation techniques. Must have the skills to effectively lead change and transition. Collaboration skills to facilitate open sharing of information between various areas of functional expertise within the system and the affiliates. Demonstrated ability to effectively manage/recommend through functional (vs. line) leadership and personal influence to achieve a positive effect. Exceptional written and verbal communication, presentation and interpersonal skills are required to establish and maintain highly effective working relationships in an extremely fast paced and demanding work environment. Analytical and conceptual skills. Ability to develop creative solutions. Must have demonstrated organizational skills with a keen attention to detail and the ability to effectively manage multiple priorities and projects Must use systems thinking to recognize issues, synthesize, analyze, problem solve, evaluate, in decision-making and formulate breakthrough strategies and business plans for improvement and growth. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $202,030.40 to $323,232.00 / annual salary. Sacramento Pay Range is $177,777.60 to $284,460.80 / annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Position: Assistant, Media Relations - Full Time/Temporary/Non-Exempt Department: Media Relations Reports to: Senior Director, Media Relations Location: Arizona Cardinals (Tempe, AZ) Format: In-person Duration: This is a one-year position with an opportunity for extension based on strong performance. We anticipate this role will start in June 2026 with potential earlier start date flexibility depending on business needs. NOTE: Applicants must be authorized to work for any employee in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa (including F-1, H1B, OPT, CPT, etc.). Cardinals Organizational Summary: The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and play home games at State Farm Stadium. As the nation's oldest pro football franchise, the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community. If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening here. Job Summary: The Cardinals Assistant, Media Relations will support the organization's overall communications efforts. A full-time, hourly-wage position, the Media Relations Assistant will gain experience in all aspects of the Cardinals Media Relations department. Primary Job Duties: The Assistant, Media Relations, will have the daily responsibilities, without limitation, to include the following: Compile and distribute daily print and broadcast clips to front office personnel Work the duration of Cardinals training camp, all home games, practices, press conferences, and player media availability sessions Must be available on weekends and nights during the season and in the off-season as needed Contribute research and information to the weekly game release Transcribe press conferences and distribute transcripts to media and Cardinals staff members; also post transcripts on OMG website Prepare, edit and contribute to the production of the media guide, gameday program, weekly release, yearbook, season review and other publications as needed Interact with both local and national media members to facilitate requests Assist with maintaining and updating Cardinals OMG website with rosters, player biographies, weekly release, headshots, transactions and any additional information on a daily and weekly basis Responsible for assembling game release packets and shipping them to network talent/staff each week Assist with media credentials for daily access to the Dignity Health Arizona Cardinals Training Center Assist with supervision of media sessions and media practice availability Assist with set-up of press conferences Assist with season and single-game credential production and distribution to media and staff for all home games Media monitoring for football, business development, community relations, marketing, and stadium announcements; monitor social media (players and media) for all Cardinals and NFL-related topics General office work, projects, administrative tasks, and other duties as assigned Gameday Responsibilities: Organize press box materials: seating cards, seating charts, booth signs etc. In charge of press box set up Assist with managing gameday staff Help media and opposing team as needed Assist with credential distribution as needed Help transcribe and oversee post-game quote process; post all quotes to OMG Qualifications/Requirements: Education: Bachelor's degree in communications, journalism or related field or equivalent experience Experience: Previous experience in communications, public relations, or sports information with a professional sports team, college athletics department, or sports environment is strongly preferred, but not required Seeking a self-starter who is highly motivated to be the best and takes pride in their work. General understanding of the NFL media landscape and football industry is helpful. Excellent written and verbal communications skills Proofreading and transcribing experience. Detail oriented, organized, and able to manage multiple projects simultaneously. Proficiency utilizing Adobe InDesign, Acrobat and Microsoft Office programs is preferred. Adaptable and responds quickly and effectively to emerging trends and circumstances; embraces change and welcomes fresh perspectives; learns from past experiences and adjusts accordingly. Ability to set up equipment for press conferences and game day requiring light to medium lifting. Flexibility to work evenings, weekends, and holidays; hours may vary depending on business needs. Must complete all pre-employment screening including a background check. Cardinals Benefits/Perks Summary: The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle. Benefits and Perks include, but are not limited to: Health, Dental, and Vision Insurance options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Accruals (including sick time accruals) Paid Time Off for most Federal holidays Time off for Maternity, Paternity, Military, and Bereavement MDLIVE: 24/7 medical support Flexible Spending Accounts (FSA) & Health Care Saving Account options Discounts on Cardinals gear & paraphernalia Tuition reimbursement & Professional Growth opportunities Daily free lunch Complimentary season tickets Subsidized gym memberships The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-Onsite

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger (Guest Relations) in Oregon House, California. What you'll do: The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law. Your job will include: Monitor the property with a keen eye for any property issues or potential problems. Ensure that the property is properly secured. Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary. Monitor all incoming guests through the campground gate and validate if access is acceptable. Perform routine patrols, golf cart and rental inspections. Take camping reservations, check people in and out and sell day passes and items at the store. Prioritize guest safety and happiness. Performs on-call emergency service as required. Performs other duties as assigned. Skills & experience you need: High school diploma or equivalent. Basic reading, writing and math skills and the ability to use computer applications. Ability to thrive in a collaborative team environment. Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically. Exceptional customer service and communications skills and a friendly demeanor. Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit. Valid driver's license, good driving record and current auto insurance. Ability to working weekends and holidays on a regular basis. Onsite RV space available for employees. This position typically pays $16.90 per hour in the state of CA. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $16.90 - $16.90 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

ROLE RESPONSIBILITIES The Senior Manager will work closely with Pfizer cross-functional colleagues to ensure that external communications plans for corporate and financial market events, reputation initiatives, business development activity, and anticipated issues include a robust and appropriate earned media strategy. He/she will also work with senior executives on executing those strategies. He/she will uncover/identify compelling content for earned media storytelling opportunities and the placement of them in impactful media outlets, including those that may be new and/or emerging in today's dynamic news environment. He/she will continually develop relationships with relevant earned media outlets (publishers, journalists, content and event producers), and he/she will use that knowledge to provide insights on successful engagement strategies. The Senior Manager will focus on educating business, management, and leadership reporters about Pfizer's growth strategy and progress against established business performance metrics. He/she will help to advance a global top tier media strategy to advance Pfizer's corporate narrative as an innovative, science driven company by activating members of the ELT and ELT-1 as spokespeople with media via interviews and speaking events. As part of that media work, he/she will proactively secure media speaking engagements for ELT and ELT-1; ensuring Pfizer executives show up in a strategic and impactful way at relevant events. The Senior Manager will also vet inbound media speaking requests and prioritize the most impactful. He/she will regularly liaise with the office of the Chief Executive Officer and the offices of other ELT members to schedule and manage engagements both virtually and via on-site support. This support incudes the briefing(s) of executives ahead of engagements by coordinating with colleagues across communications to prepare talking points to ensure executives have the latest language around news of the day and our broader corporate narrative. The Senior Manager will provide communications support to the Senior Director and/or develop corporate content to engage investors and business media, including contributing to the development of materials for quarterly earnings, business development transactions, annual reporting, investor conferences and events, and other corporate activities. He/she will maintain operational elements of the Financial Media Engagement Plan, including project management, identification of financial forums and events, tracking and reporting of activities, and program measurement via established metrics. This includes monitoring the media presence of executives from peer companies to ensure Pfizer is well represented in priority conversations via impactful outlets. He/she will contribute engaging and compelling content on Pfizer's narrative to amplify on Pfizer.com and social channels and manage material deliverables accordingly by gaining appropriate input and approvals. The position reports to the Senior Director, Corporate and Financial Media Relations and is based at the Company headquarters in New York City. As a member of the Global Media Relations team, he/she will help further the implementation of an integrated, long-term corporate media strategy that includes and will: Serve as a functional media relations expert to all colleagues and help to build earned media understanding among all Continually develop relationships with relevant earned media event contacts and journalists and use that knowledge to provide insights on successful engagement strategies Serve as an effective company spokesperson, when appropriate Gain an intimate knowledge of Pfizer's business performance, financial reporting and company strategy Develop storylines that showcase the Pfizer growth story Influence the operating environment by gaining coverage for Pfizer/industry perspectives on important and complex issues and/or current affairs Develop communications materials of the highest quality for use with external stakeholders Coordinate with Legal and Regulatory to ensure alignment on key issues that broadly affect Pfizer Work effectively in cross-functional teams to advance communications strategy Effectively use Pfizer and other approved AI tools to simplify/streamline work, enhance productivity, and ensure Pfizer's content performs well in the external media environment BASIC QUALIFICATIONS Seasoned communications professional with at least five to seven years in or around the pharmaceutical industry. Bachelor's degree in communications or related field required. Experience in financial communications, media relations, or public relations required. Communications agency experienced preferred. Experience in developing, executing, and measurement of successful communication strategies and campaigns. Demonstrated track record of leadership in project management, organizational skills, and attention to detail. Excellent written, oral, and communications skills, as well as interpersonal skills. Ability to create effective content for many channels. Ability to work effectively across functions and levels across highly matrixed organization and manage multiple projects against tight deadlines. Self-starter, able to work independently as well as with teams. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Work Location Assignment: Hybrid Last date to apply is February 17, 2026 The annual base salary for this position ranges from $124,400.00 to $201,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Public Affairs & Communication

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. StepStone Real Estate ("SRE") is the real estate arm of StepStone and as of June 30, 2025, has $189 billion in total capital responsibility. Clients include financial institutions, public and private pensions, sovereign wealth funds, endowments and foundations, and high net worth investors. Position Overview: We are seeking an Analyst / Associate to join SRE's Business Development team. The individual will be responsible for supporting the firm's real estate business development efforts across primaries, co-investments and secondaries. Responsibilities will include supporting fundraising processes, content creation, and periodic interactions with existing and prospective clients. Essential Job Functions: Develop content for marketing and due diligence materials including presentations, fact cards, private placement memorandums, due diligence questionnaires etc. Prepare responses to requests for information and proposals, track record analyses, third-party databases, competitor benchmarking and investor requests Coordinate logistics and materials for investor meetings and roadshows Collaborate across departments including research, asset and portfolio management, RFP, legal and compliance, tax, and portfolio reporting and analytics Work on ad hoc projects for new business development initiatives as required Qualifications: Bachelor's degree required 2-5 years of relevant work experience from financial services firms (e.g., private equity, capital advisory/placement agents, investment banks) Proficiency across the Microsoft Office suite including Excel, PowerPoint and Word Experience with Salesforce, Intralinks and AI tools desirable Required Knowledge, Skills, and Abilities: Strong written and verbal communication skills, with the ability to represent the firm in a professional manner with internal and external stakeholders Self-starter with the ability to set priorities, manage deadlines, and work well under pressure Ability to work effectively both independently and within a team-oriented environment Strong attention to detail and problem-solving skills Salary: $100,000 - $130,000 The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees. #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Candidates must be at least 18 years old to apply. Developing People at StepStone

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission-one patient at a time. We're a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary: Revere Health in Salem, Utah is actively seeking to hire an energetic and dependable, part-time Receptionist / Guest Relations to join our team! This entry-level position offers a competitive pay range. In addition to great pay, we offer our Guest Relations paid time off, medical, vision, and dental benefits. We also are willing to train, giving you a great opportunity for immediate growth. Essential Job Functions: Arrive each day ready to have a professional working relationship with patients, physicians, and co-workers. Assist in accurately setting up and maintaining patient information, while providing excellent customer service. As a Guest Relations Specialist, you should love meeting new people, making personal connections easily and ensure that every patient feels welcome and valued. You will be one of the first interactions patients will have in the organization. Don't worry if you don't have Receptionist / Guest Relations experience. We will give you the training needed to excel in this position. You will navigate challenging opportunities as they arise and provide excellent customer service to our employees, coworkers and physicians. You are the key to helping employees understand our processes and procedures. You feel good about representing a company with a solid reputation and playing an important part in the success of its physicians and patients. We will train the right person! Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? If so, then we want you to join our team! Qualifications: Our ideal candidate will be eager to learn our systems, processes and provide assistance to our employees. Be able to multitask in a fast-paced environment. Multi line telephone system Ability to work cooperatively and collaboratively with others Ability to demonstrate problem-solving, critical thinking, attention-to-detail and communication skills Hours: Our hours of operation are Monday - Sunday 7:30am to 8:00pm 20-28 hours a weekdays and Hours vary / Rotating Shifts

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Contractor Relations Specialist As a Contract Relations Specialist, you will work closely with OSP Project Management teams to support daily activities across OSP Construction projects. This includes but isn't limited to maintaining reporting accuracy, validating project schedules and timelines, updating information across multiple systems, and collaborating with partners within OSP Construction and other departments. The ideal candidate must have a strong understanding of project timelines, priorities, and dependencies to ensure key internal and external stakeholders are properly informed and engaged. ESSENTIAL JOB FUNCTIONS: Support OSP Managers by providing accurate and timely project information. Communicate changes, updates, and data needs to management. Utilize Internal Platforms to enter, maintain, and update information across systems. Generate reports and format them according to management preferences. Oversee and assist with City Build weekly calls. Input updates and changes into our systems as requested by OSP Management. Compile and publish the weekly Construction Report. Compile and publish the weekly Splice Documentation Report. Reconcile daily pass reports for accuracy. Complete quarterly and monthly project forecast updates. Perform tracker reconciliations to ensure data accuracy. Maintain all reporting tabs with up-to-date project information, changes, and releases. Exclude terminals as requested by the Design team. Track project releases using the Marketing tab. Update Business Agreements within the MasterList. Assign ports for completed MDUs. Update project status information in the MasterList. JOB QUALIFICATIONS AND REQUIREMENTS: High School diploma or GED required 2 years' experience recruiting underground and aerial construction contractors. Willingness to work as a team and independently. Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: Strong knowledge of Telecom construction Proficiency in Microsoft Office; Word, Excel, PowerPoint Strong communication and collaboration skills to work with cross-functional teams and stakeholders. Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-AF1

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. After undergoing a transformative restoration, The Waldorf Astoria New York has reignited its magnetic allure. The Waldorf Astoria New York is seeking a Director of Guest Relations/Chef Concierge to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. Want to learn more? Hotel Website, Instagram, Facebook, YouTube Waldorf Astoria New York (hilton.com) Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The annual salary range for this role is $85,000 - $110,000 and is based on applicable and specialized experience and location. The Director of Guest Relations / Chef Concierge at The Waldorf Astoria New York is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality. What will I be doing? The Director of Guest Relations / Chef Concierge greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff. Provide personalized service to guests, assisting with reservations, transportation, and local attractions. Anticipate guest needs and preferences, offering tailored recommendations. Supervise and mentor the concierge team, ensuring consistent service quality. Conduct training sessions on local knowledge, service standards, and best practices. Maintain an extensive knowledge of New York City's dining, entertainment, and cultural offerings. Build and maintain relationships with local vendors, restaurants, and attractions for exclusive guest access. Address guest inquiries and resolve issues promptly and professionally. Handle special requests and unique situations with creativity and efficiency. Liaise with other departments to ensure seamless guest experiences. Prepare and communicate daily briefings for the concierge team regarding special events and VIP guests. Manage concierge desk operations, including scheduling and staffing Oversee the concierge budget, reporting on expenses and revenue generation. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Qualifications Four years experience as a Concierge Manager or similar role in a Forbes 5-star hotel Strong leadership skills with a focus on team development. Exceptional communication and interpersonal skills. Strong Knowledge of New York City and its attractions, events, and dining options. Proficiency in concierge software and reservation systems. Ability to work flexible hours, including weekends and holidays. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.