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Smart Arches Dental Implant CentersNashville, TN
Company Overview Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Position Overview We are seeking a strategic, hands-on Director of RCM / Payer Relations with deep experience specifically in a DSO environment. This leader will design and optimize the full RCM pipeline — eligibility, claims, payments, AR, denials, payer negotiations — and build sustainable infrastructure to support scaling across multiple markets. Key Responsibilities Oversee end-to-end revenue cycle operations for all Smart Arches locations Lead and develop centralized RCM teams, workflows, KPIs, and SOPs Manage payer relations strategy including contracting, renegotiations, and reimbursement optimization Reduce AR days, improve clean claim rates, minimize denials Partner closely with Finance, Operations, and Executive Leadership on forecasting, cash flow optimization, and collections performance Implement new RCM technology, dashboards, reporting structures, and automation opportunities Ensure compliance with payer guidelines, HIPAA regulations, and state-specific requirements Guide expansion efforts, onboarding new locations into centralized RCM systems What We’re Looking For 5–7+ years of RCM leadership experience within a DSO (required) Proven success managing payer relations, contracting, and reimbursement outcomes Experience scaling multi-location operations Strong analytical mindset with ability to design reporting and operational metrics Demonstrated ability to lead, motivate, and hold teams accountable Experience with implant/OMS workflows is a plus Compensation & Benefits Competitive salary Comprehensive benefits package Growth opportunity in a fast-scaling, mission-driven DSO Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Powered by JazzHR

Posted 2 weeks ago

Netchannels logo
NetchannelsSan Francisco, CA
Netchannels is looking to hire a full-time Industry Analyst Relations Manager for a high-tech client. This role supports go-to-market initiatives and channel partners. This is a long-term, on-going engagement. Experience in the High-Tech industry is required. This position does not have to be based in California. NOTE: This is NOT a business analyst, data analyst, or financial analyst role. Description: The analyst relations team is responsible for setting and executing the strategy to ensure that large and boutique analyst firms understand the client’s capabilities and accurately represent them to the market and their end users. Tier 1 analyst firms are Gartner, Forrester, and IDC. Job Overview Maintain positive, ongoing relationships with industry analysts across a variety of firms in support of the company’s goals and objectives. This person will be responsible for sharing information, fostering relationships, gathering market insights, and shaping perceptions among the community of the client’s key industry analysts. Specific Responsibilities: This role supports analyst relations for go-to-market initiatives and channel partners. The successful candidate will execute the Analyst Relations strategy and support the Director of AR. This involves conducting outreach to targeted analysts and key influencers with a focus on educating analysts, AR program management, and amplifying successful outcomes. Build strong relationships with influential analysts and executive spokespeople Serve as an internal resource to share marketplace insights regarding competitors, market trends and new technologies Review, summarize and track relevant research for internal stakeholders Work with Product Marketing to deliver quality and compelling information to the industry analyst community through an ongoing cadence of analyst briefings, inquiries and other engagements Prepare, write and edit analyst presentations and Briefing docs Facilitate analyst briefings, inquiries and engagements such as consulting days or analyst visits Create and maintain a research and engagement calendar. Secure analyst quotes for press releases, blogs and other marketing materials Participate in and coordinate analyst interactions at conferences and other trade events Qualifications: Experience in High-Technology is a must Flexibility - the ability to deliver both strategic AR (analysis, summaries, attend analyst interactions) as well as administer operational AR responsibilities (events, reporting, programmatic management for stakeholders) AR experience - prior knowledge of analyst landscape (can identify who are the key influencers and analysts are, or the ability to get up to speed quickly on who they are so they can confidently brief executives verbally and in writing) Judgment and executive presence - this individual will be asked to write scale outreach communications, host analyst community calls, and prep customers for attendance at calls or events. They will also interface with senior executives in our sales organization. Thrives in ambiguity – High tech moves particularly fast, and decisions are made quickly. This individual should be energized by change (not discouraged). Solid industry analyst relationships and a few references from top firms Excellent oral and written communications skills, with a knack for tying product and company developments to larger industry trends and research At Netchannels, we value differences. We believe that success is achieved by pulling together all talents from all sources. We also believe that each and every single one of us can change the World. We're dedicated to matching our talents with the best opportunity for them and for our clients. This role can be from anywhere in the USA. Netchannels is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Powered by JazzHR

Posted 30+ days ago

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Safepoint MGA, LLCHonolulu, HI
Job description Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the Hawaiian islands. Job Summary The Agency Relations Manager will, within an assigned region, grow and develop a profitable territory. Optimize growth potential of independent agents while prospecting new agencies. Develop competitor intelligence, collaborate with team members on product, pricing, and agency management decisions. The ideal candidate is a self-starter motivated professional able to work independently and creatively. You will thrive in this role if you are a people person able to connect and engage with all types of personalities. Duties and responsibilities Represent company at trade association meetings to promote products. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions. Effectively understands and adjusts sales approach to support operational differences between small and large agencies. Identifies agencies interests and ability to grow and motivates agents to succeed. Initiates systematic marketing processes within each agency to attract and retain new business. Possess a strong acumen of influencing the sale of Safepoint products through our agency distribution. Articulate a sales process that is solution oriented, aligning Safepoints features, benefits, and solutions to agency needs. Initiates a high level of consistent follow up and follow through with agents and team members. Proactively develops business solutions to achieve territory objectives. Maintains flexibility in working with all social styles. Develops collaborative strategic agency management plans with agencies, to achieve mutual business objectives. Prioritize and maximize time and resources to support key focus and responsibilities necessary to achieve success. Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet Company objectives. Expand presence in the marketplace using insurance industry association trade shows and events. Other tasks and projects as may be assigned Essential Functions Ability to travel/drive to throughout the assigned territory to conduct face to face meetings with existing agents, prospective agents, and attending trade shows and events. Creates and executes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. Executes the sales strategy of growing Safepoint’s market share in the territory by appointing and coaching new agents. Develop and maintain current knowledge of Safepoint’s and agencies’ computers systems. Stays current on company’s product and pricing changes. Qualifications College Degree or equivalent work experience 5-7 years of related P&C territory management experience In-depth Property and Casualty Insurance industry knowledge Excellent oral and written communication and presentation skills Knowledge of Personal and Commercial Lines underwriting guidelines Strong computer skills Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: Market Competitive Wages, PLUS car allowance, and discretionary quarterly bonus program Prof. Development and Educational Assistance Programs Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution Paid Time-Off (Discretionary, PTO, Parental Leave, and others) Company Paid Holidays Health Insurance Dental Insurance Vison Insurance Short and Long Term Disability Insurance Flexible Spending Accounts with Company Contribution Health Savings Accounts with Company Contribution Employee Life and AD&D Insurance Dependent Life and AD&D Insurance Company paid AAA Membership Company paid Identity Theft Protection Other Ancillary Insurance Benefit Programs And more… Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR

Posted 30+ days ago

Gig USA logo
Gig USADallas, TX
Our success and our clients’ satisfaction are a direct result of our award winning customer service. Without the ability to initiate customer interactions to expose our clients’ products to the public, our expanding firm wouldn’t be where it is today. This level of customer expertise begins with the training we offer to our Consumer Relations Specialists at the entry level. As a member of our team, you will learn the ins and outs of our clients products and services in order to carry out promotional strategies and assist customers in completing purchases. Job Requirements: 0 - 3 years of experience in retail and/or customer service Previous sales experience preferred Extroverted and outgoing personality Outstanding interpersonal communication skills Ability to multitask and perform under pressure Team oriented with a positive attitude Leadership qualities with strong public speaking skills Must be 18 years of age or older Immediately available for full time work We Offer: In depth / full paid training Cross training in multiple departments Merit based rewards and bonus opportunities Free access to sporting events, concerts, team dinners, and more Performance based travel opportunities Competitive compensation with uncapped earning potential Team oriented environment  Classroom training sessions on products and best practices Powered by JazzHR

Posted 30+ days ago

PICA Manufacturing Solutions logo
PICA Manufacturing SolutionsDerry, NH
Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you’ll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You’ll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they’re informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you’ll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings – we believe in celebrating success together! Powered by JazzHR

Posted 30+ days ago

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Price SolutionsBoulder, CO
Price Solutions  specializes in the development of cutting-edge marketing campaigns, allowing us to safely generate revenue and extend company outreach for our top industry leading clients. Currently, our  Denver  team is offering extraordinary PAID internship opportunities and entry level roles for green professionals.  We are looking for ambitious and creative forward thinkers that will engage directly with clients in order to contribute fresh ideas to our sales and marketing teams. Responsibilities include: Scheduling daily sales appointments and meetings Developing and executing innovative marketing campaigns Engaging with consumers to secure accounts and ongoing business Cross trainings in all departments (Sales, Business Development, Marketing) Staying up to date on product knowledge to provide five-star service Qualifications: Ability to thrive in a fast-paced environment with competitive pay options Exhibits a high level of urgency while delivering unmatched client satisfaction Embodies a positive attitude, accountability, and an openness to diversity Takes initiative in order to respond accordingly to any situation that may arise Superb interpersonal and communication skills, both written and verbal This entry level role allows both hands-on experience and classroom training from our nationally recognized management team. Trainees are to represent our company with professionalism and practice honesty and integrity in all business transactions. Those with experience or interest in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. Powered by JazzHR

Posted 30+ days ago

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Globe Life AIL - McQuade OrganizationOmaha, NE
We’re hiring in Omaha, NE! Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day. Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Customer Relations Associate We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. Responsibilities: Assist current clients via phone and online platforms with account inquiries and product guidance. Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. Support clients through benefits enrollment, changes, and troubleshooting. Keep documentation and support resources up-to-date for both internal teams and clients. Help identify client needs and offer appropriate product solutions. Collaborate with internal teams to resolve issues and improve service delivery. Stay informed on industry trends, company updates, and benefit regulations. Qualifications: Strong communication and active listening skills. A customer-first attitude and genuine desire to help others. Self-motivated with the ability to work independently and in a team setting. Detail-oriented and able to manage multiple priorities effectively. Basic computer skills, including comfort with tools like Zoom and CRM platforms. Flexible, coachable, and eager to learn and grow. Preferred (but not required): High school diploma or equivalent (college degree a plus). Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: Comprehensive on-the-job training and mentorship. A supportive, inclusive work culture. Clear pathways for career advancement. The opportunity to make a positive impact every day. Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative. Customer Relations jobs in Omaha, NE – Apply now for remote or hybrid roles with high earning potential and long-term career growth. Powered by JazzHR

Posted 2 weeks ago

Umpqua Health logo
Umpqua HealthRoseburg, OR
Umpqua Health is a Coordinated Care Organization (CCO) in Roseburg, Oregon that connects over 40,000 Douglas County OHP members to physical, dental, and behavioral health services and benefits through an integrated network of providers. Umpqua Health is currently seeking a Provider Relations Representative to join our team. Provider Relations Representative Status: Full Time Schedule: Monday - Friday 8:00-5:00PM Pacific Standard Time Salary Range: (Wage Band 16) $54,000 - $65,000 (Salary is dependent upon skill, education, and experience) Location: Remote (Occasional travel to Roseburg or nearby locations) Total Rewards Package: Health, Dental, Vision, Life, 401K, Paid Time Off, Tuition Assistance, Fitness Reimbursement, and more!Must have reliable transportation Purpose: The purpose of the Provider Relations Representative is to support our provider network and drive excellence in care delivery by serving as a service-driven and relationship-oriented liaison between Umpqua Health and our healthcare providers. In this highly collaborative role, you will ensure that provider needs are met, concerns are addressed, and organizational standards are consistently upheld. Success in this position requires strong communication skills, keen attention to detail, and the ability to thrive in a dynamic and evolving healthcare environment. Qualifications: Minimum Qualifications Bachelor’s degree in related field, or equivalent experience. 3 years of provider relations, healthcare administration, health plan operations, or related field. Knowledge of health plan operations, Managed Care, Coordinated Care Organizations. Advanced proficiency in Microsoft Office tools, capability to learn new software. Proficiency in data collection, survey analysis and performance reporting. Detail oriented, able to multitask and prioritize multiple competing deadlines. Preferred Qualifications : Project management experience. Ability to work independently and take the lead on assigned projects. Team players with a collaborative mindset and commitment to health equity and community care. No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid) Proficient computer skills, including MS Office suite Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis. Experience working on a diverse team Experience working with different communication styles Bi-lingual translation or translation capabilities a plus Essential Duties: Develop, implement and deliver provider training programs that promote high-quality, compliant care. Be the direct contact for providers when issues arise, need education or resources, help navigate contract agreements. Build and maintain positive working relationships with colleagues and provider personnel. Coordinate and participate in community provider events. Distribute notices and updates to the provider network. Answer questions and provide education. Project work, as assigned. Participate in internal and external audits as needed. Communicate provider demographic information changes to appropriate personnel and ensure changes were made correctly. Perform provider orientations and ongoing provider education, including onboarding and updating orientation materials. Collaborate with internal stakeholders on process improvement initiatives focused on enhancing the providers’ ability to meet network standards and the overall provider experience. Travel to off-site meetings and events as necessary. Comply with organization’s internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations. Perform other duties as assigned to support Umpqua Health’s Vision, Mission, and Organizational Values. For more information or to apply visit our website at www.umpquahealthcareers.com UH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy. Drug-free Workplace: Umpqua Health is committed to providing a drug-free workplace for its employees and the communities it serves. This position requires successful completion of pre-employment screening which includes, but is not limited to; drug screen, criminal and federal background check, and other licensure requirement verifications. About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law. Powered by JazzHR

Posted 5 days ago

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Revolutionary Marketing, Inc.Converse, TX
We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marketing and Promotions Client Relations Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence. Key Responsibilities: 1. Client Relationship Management: Cultivate and maintain positive, long-lasting relationships with our retail clients. Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication. Gain an in-depth understanding of each client's unique needs and goals. 2. Retail Marketing and Promotions Expertise: Execute retail marketing and promotions in big box retailers for assigned clientele Stay up-to-date with the latest trends and strategies in retail marketing and promotions. Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs. 3. Solution Development: Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives. Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business. 4. Campaign Management: Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations Monitor campaign performance and make data-driven recommendations for improvements. 5. Reporting and Analysis: Provide clients with regular reports and insights on the performance of their marketing and promotional activities. Analyze data to identify areas of improvement and opportunities for growth. Qualifications: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience). Proven experience in client relations in the retail marketing and promotions industry. Strong understanding of retail marketing strategies, promotions, and consumer behavior. Exceptional communication and interpersonal skills. Analytical mindset and the ability to derive insights from data. Excellent project management and organizational skills. Benefits: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Opportunities for professional development and growth. Dynamic and collaborative work environment. If you are passionate about retail marketing and promotions, have a knack for building lasting client relationships, and are eager to be part of a dynamic team, we invite you to apply for this exciting opportunity. Join us in making a significant impact in the world of retail marketing and promotions.   #LI-OnSite Powered by JazzHR

Posted 30+ days ago

Evolve Treatment Centers logo
Evolve Treatment CentersLong Beach, CA

$90,000 - $120,000 / year

Description Evolve Treatment Centers offers cutting-edge intensive outpatient, partial hospitalization, and residential programs for teens ages 12 to 17 struggling with substance use and mental health disorders. We use evidence-based treatment modalities, including Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), and Motivational Interviewing (MI), as well as several experiential therapies. The Associate Therapist training program provides a unique opportunity for clinicians to gain experience working with teens facing acute mental health issues, as well as understanding residential and intensive outpatient settings. The Community Relations Manager is the primary liaison to referral sources before and after treatment to ensure the best services possible while simultaneously serving as an advocate for the client and their family. The focus of this position is to promote Evolve Adolescent Behavioral Health’s unique clinical programming to clinicians, therapists, employee assistance programs, treatment professionals, etc. and to identify and foster relationships for client referrals. The Community Relations Manager has a basis of behavioral health clinical knowledge, relational, and a referral book of business on which to build. Responsibilities & Duties: Develop, maintain and grow relationships with mental health professionals in private practice, hospital settings, or other treatment providers Work together as a team but also independently in assigned geographic territory Identify new referral sources through research, consistent outreach to create and develop new referral streams for Evolve Adolescent Behavioral Health Generate new business through outbound telephonic, video and in-person communication Retain and nurture existing business relationships, through telephonic, email, video and in-person communication Identify additional points of contact in each market for outreach coordinators to build relationships, where applicable Execute outreach initiatives in existing markets and new markets in assigned territory Collaborate with admissions and clinical teams to ensure quality assurance for each referral partner and improve client experience Create and maintain a target list of referral sources, develop and implement an annual growth and outreach business plan for assigned territory and provide input in the development and implementation of marketing plans for all service lines Utilize CRM to document and track activities, progress, and outcomes with referral sources Provide regular communication and updates to direct supervisor. Attend weekly conference calls and other onsite meetings as determined Gather and maintain complete, accurate knowledge of clinical services to fully support compelling dialogue with referral sources Serve as a resource to organizational leaders for market and competitive intelligence Ability to present Evolve Adolescent Behavioral Health in an informative and professional manner Provide compassionate and high-quality customer service Ability to travel within assigned territory on a regular and consistent basis Perform all tasks independently, with accountability and integrity Requirements Bachelor's degree in marketing, public relations, sales, business, or related field preferred Experience in the behavioral healthcare industry with specific expertise in outreach or sales required Familiarity with the adolescent treatment landscape preferred 2-5 years of experience in behavioral health sales and/or marketing Demonstrated ability to advise and collaborate with management on growth opportunities and developing practical business solutions Must be computer literate with proficiency in all Microsoft Office products Experience working in a CRM system, preferably Salesforce, required Strong interpersonal, communication and customer service skills, attention to detail, and ability to multi-task required Superior technology skills including computers, smartphones, Internet, social media, etc. Demonstrated proficiency in public speaking and professional writing This is a full-time position.Payrate: $90,000 - $120,000. Powered by JazzHR

Posted 30+ days ago

MyCare Medical Group logo
MyCare Medical GroupHouston, TX
POSITION SUMMARY: MyCare Medical Group is a healthcare organization committed to delivering the highest quality, most cost-effective care to its patients. We are looking for an experienced Account Manager, Provider Relations, who will be responsible for assisting in the communication and dissemination of information to the current community of Affiliate MSO Medicare Advantage providers. This position will be assigned provider accounts in our Central Florida market (including but not limiting to Tampa) to guide, manage, and communicate directly with the Physician Staff and Providers assisting with technical support on topics including but not limited to service, network, MRA & HEDIS compliance Utilization, Claims and Credentialing. RESPONSIBILITIES: Owns and manages contractual relationship and performance of assigned in-network Affiliate provider groups. Serves as primary point of contact for assigned providers. Evaluates provider performance via Affiliate Provider Dashboard and develops performance action plans. Completes new provider orientation for all applicable product lines to educate on policies and initiatives, resolve issues, and educate staff/providers. Drives adoption, discussions and utilization of Provider Payor Portals, including Medcloud, AaNeelCare, Accureports (Rx, Hospital and ER Discharge, Medical Expenses via PMPM views), VIM, HealthJump, and others. Establishes consistent and strong relationships with provider groups utilizing an account management approach. Establishes and leads cross-functional communication with internal departments, including but not limited to MRA and HEDIS. Collaborates with internal cross-functional team to support provider performance and resolve barriers and challenges on a monthly basis. Drives improvement of provider performance by educating, analyzing, interpreting, communicating utilization and quality metrics. Responsible for developing and executing performance improvement plans. Has understanding and explains full risk contract reimbursement to providers and management leads cross-functional communication and works with internal support team to resolve provider contractual inquiries. Plans, prepares, and executes effective group monthly meetings/discussion with proper objectives and expected outcomes with cross-functional communication on internal and external customers. Maintains provider data integrity including monitoring provider credentialing, location additions, demographic updates, and terminations. Provides continual training to assigned providers on provider portal and other resources to assist with claims, authorizations, member support, etc. Provides oversight of delegated functions, as applicable. Performs special projects/campaigns as assigned. Partners with Network Development to identify network gaps and suggests additional providers for recruitment to ensure network adequacy, working with internal support team. QUALIFICATIONS: Bachelor's degree in healthcare administration, business, or a related field, OR with equivalent demonstrated work experience. Minimum of 1 year of experience required working in Provider Relations, Account Management, Customer Service, or relevant position with demonstrated ability to perform the required responsibilities and duties. Experience working in healthcare with an IPA/MSO/HMO/PPO environment preferred. Case Management experience is desirable and wpu;d be ideal for success in this role. Must be well-versed in HEDIS & MRA compliance; preferably within a managed care environment. Excellent computer skills, specifically with Microsoft Office (Office 365) applications (Outlook, Excel, Word). Must have excellent verbal and written communication skills. Ability to multitask and organize priority of work throughout the day, managing their time accordingly, and be flexible in a results-driven, fast-paced, growth oriented, emerging company. Ability to self-direct and work autonomously and independently while consistently showing self-initiative. Detail-oriented with strong analytical and problem-solving skills. Ability to represent the company with external constituents, including demonstrating exceptional interpersonal skills and building rapport. Bilingual English/Spanish preferred. Must live within the Tampa region. Travel required; Must have reliable form of transportation, with the ability to travel within the market region approximately 75% of the time. Powered by JazzHR

Posted 30+ days ago

P4P Team logo
P4P TeamSpring Valley, NY

$175,000 - $220,000 / year

Job Type : Full-time Salary : $175,000 - $220,000 Job Description Job Title: VP of Provider Relations and Contracting Reports To: Executive Director Location : Spring Valley, NY AND Brooklyn, NY Job Overview : Responsible for overseeing all provider relationships and contracting activities within the HIRING COMPANY Managed Care programs, including the Medicaid Managed Long Term Care (MLTC), Dual Special Needs Plan (DSNP), and Medicare Advantage Plans (MAP). This role involves developing, managing, and optimizing provider networks, fostering positive relationships with healthcare providers, and ensuring compliance with regulations and contractual obligations. The VP will work closely with senior management to drive strategic growth and operational excellence in these programs. Essential Responsibilities: • Manage and mentor the provider relations and contracting team, fostering a high-performance culture. • Foster and manage ongoing relationships with existing providers, ensuring their satisfaction and continued participation in the HIRING COMPANY Managed Care programs. • Take primary responsibility for the credentialing of all providers within the network, ensuring compliance with regulatory requirements and organizational policies. • Ensure the timely and accurate completion of the credentialing process, maintaining an up-to-date and compliant roster of providers. •Provide oversight and monitoring of network adequacy requirements within the established contracts. • Lead and manage the operational aspects of provider contracting, ensuring the timely and efficient negotiation and execution of agreements with hospitals, medical groups, and other key healthcare providers. • Ensure that contracts meet organizational needs, comply with regulatory standards, and support program goals across MLTC, DSNP, and MAP lines of business. • Oversee high-stakes, high-profile negotiations with healthcare entities, particularly large hospitals and healthcare systems. Use strategic negotiation tactics to secure favorable terms for the organization while fostering long-term, collaborative relationships with key providers • Define and execute the strategic direction for provider relations and contracting within the Managed Care organization. Ensure provider relations strategies are aligned with organizational objectives and drive sustainable growth and improved member care. • Ensure that the provider network is properly educated and compliant with all aspects of state, federal, and contractual requirements. • Provide ongoing training and resources to providers to ensure they understand and meet regulatory and contractual obligation • Works closely with the claims, care management, compliance and quality departments as necessary to develop protocols and resolve any issues/concerns. • Collaborate with senior management and attend mandatory meetings • Other duties as necessary Specific Knowledge, Skills, and Abilities: • Strong negotiation and communication skills, with a proven ability to manage complex negotiations with large healthcare entities. • Extensive knowledge of credentialing processes and operational contracting in the healthcare sector. • Ability to use data and analytics to monitor performance and identify areas for improvement. • Leadership experience in managing and developing teams, with a focus on fostering a collaborative, high-performance environment • Ability to work in a highly collaborative team environment Required Education, Experience, and Licenses: • At least 5 years of experience in provider relations, contracting, or network management within managed care, with a strong focus on operational contracting, provider relationship management, and credentialing. • Significant experience in high-profile contract negotiations with hospitals, healthcare systems, and large medical group Powered by JazzHR

Posted 30+ days ago

Overbrook School for the Blind logo
Overbrook School for the BlindPhiladelphia, PA
The Overbrook School for the Blind is seeking a Corporate and Foundation Relations Manager who exudes a passion for the school, its students, and its employees. This position will report directly to the Director of Development. The Mission of Overbrook School for the Blind (OSB) is to develop and deliver education that enhances the options available for persons with visual impairments, including those with additional challenges so that they have the greatest opportunity to experience active and fulfilling lives. Organizational Description: OSB is a dynamic and multi-faceted organization centered around the operation of a private non-profit school for ages 3 to 21. Formal and informal parental feedback consistently highlights the caring and committed staff as a primary strength of the School. Along with three other Chartered Schools for the Deaf and Blind throughout Pennsylvania, OSB receives general operating support through an annual state appropriation that partially subsidizes the salaries and benefits for over 230 employees. In addition to school operations, OSB manages expansive Birth to 3 Services in multiple counties and oversees an International Program that serves nine developing countries in Southeast Asia. Additionally, OSB provides itinerant services by Teachers of the Visually Impaired to students in local school districts and charter schools. Since 1832, OSB’s legacy of innovation in service to children who are blind or visually impaired has been propelled by an energetic and dedicated workforce. Job Functions: Overbrook School for the Blind (OSB), a historic institution serving students with visual impairments since 1832, seeks a strategic and mission-driven Corporate and Foundation Relations Manager to join our growing Development and Communications team. This position plays a critical role in securing philanthropic support from corporations and foundations through grant writing, partnership cultivation, and stewardship activities. The Manager will be instrumental in supporting OSB’s Taking Flight campaign, annual fund, and institutional advancement efforts. Essential Functions: Grants and Foundation Relations: Research, identify, and evaluate new foundation and grant opportunities aligned with OSB’s mission and programs. Develop and write compelling grant proposals, LOIs, reports, and other required materials for submission to foundations and government agencies. Maintain a calendar of submission and reporting deadlines and ensure timely delivery of high-quality materials. Collaborate with program staff, finance, and leadership to gather data, outcomes, and budgets for proposals. Corporate Partnerships: Cultivate and grow corporate support through sponsorships, employee engagement, volunteer opportunities, and cause marketing initiatives. Manage a portfolio of corporate partners and prospects, including stewardship and recognition efforts. Support the creation of customized partnership proposals and presentations. Donor Cultivation and Stewardship: Assist in cultivating major donors, including corporate and foundation representatives, through personalized outreach, events, and impact reporting. Coordinate site visits, briefings, and meetings with donors and prospects. Work closely with the Director of Development and Communications to align foundation and corporate support with major institutional priorities. Data Management and Reporting: Track activity, proposals, and outcomes in DonorPerfect CRM. Prepare fundraising reports, donor updates, and grant impact summaries for internal and external use. Minimum Education and Experience Qualifications: ● Bachelor's degree required; advanced degree or nonprofit certificate a plus. ● Minimum 3 years of experience in fundraising, with a strong focus on grants, corporate partnerships, or foundation relations. ● Excellent writing, communication, and storytelling skills. ● Strong organizational skills and attention to detail. ● Demonstrated ability to manage multiple priorities and meet deadlines. ● Familiarity with DonorPerfect or similar CRM systems preferred. ● Passion for education, disability advocacy, and mission-driven work. Physical Requirements & Work Environment : Lifting: must be able to lift 50-lbs minimum. Participate in 2 person lifts. Working Environment : Employees are subject to accidents and/or injuries, which may be incurred during the performance of the essential functions of the position. Work is primarily indoors but some outdoor activities may be required. Benefits and Pay: OSB offers a competitive salary and benefits package reflective of the applicant’s training and experience, including liberal financial support for the pursuit of advanced degrees. Applications from members of communities traditionally under-represented in school administrative positions are invited. Overbrook School for the Blind Equal Employment Opportunity Statement: Overbrook School for the Blind (OSB) has, and will continue to follow, a policy of recruiting, employing and promoting individuals best qualified for any position by reason of education, training, and experience without regard to race, color, ancestry, genetic information, familial or marital status, domestic or sexual violence victimization, ethnicity, religion, age, sex (including pregnancy, childbirth or a related medical condition), sexual orientation, gender identity, national origin, or non-job-related disability or the use of a guide or support animal because of blindness, deafness or physical disability. OSB shall not discriminate against an individual who has exercised his/her rights against discrimination in accordance with applicable federal, state, or local laws. Overbrook School for the Blind offers a competitive salary and benefits package reflective of the applicant’s training and experience. 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Posted 30+ days ago

T logo
Topaz HRNewark, NJ

$70,000 - $80,000 / year

Company Overview Our client is a dynamic financial services company dedicated to funding growth and innovation across a range of businesses. With a strong focus on expansion, franchising, and unique financial products the company empowers clients to secure successful, scalable futures. Position Overview Our client is looking for a driven, proactive Collections / Merchant Relations Associate who will be on the front lines of our MCA portfolio every day. This role is heavily focused on maintaining strong, consistent communication with merchants to ensure payments remain on track. Successful candidates will manage a large volume of accounts, identify early warning signs, and work directly with merchants to resolve missed payments, negotiate short-term arrangements, and protect performance across the book. Location: Newark, NJ Schedule: Onsite Employment Type: Full-Time Salary Range : $70,000.00 - $80,000.00 USD/Annually Key Responsibilities Daily Merchant Communication Conduct daily outbound calls, texts, and emails to merchants regarding repayment schedules, missed payments, and account updates. Serve as the primary liaison for merchants, ensuring they understand obligations, timing of remittances, and any issues affecting payment flow. Build and maintain professional, trust-based relationships to encourage responsiveness and cooperation. Address merchant questions quickly, escalate relevant issues internally, and keep all parties aligned. Delinquent Account Management & Collections Own the collections process for delinquent and at-risk accounts across the MCA portfolio. Review daily payment activity, bank returns, NSF activity, and funding variances to identify problem accounts immediately. Initiate immediate outreach on missed or reduced payments and work to bring merchants back into good standing. Negotiate repayment plans, short-term workouts, or catch-up schedules when appropriate. Track aging, maintain accurate and detailed notes in the CRM, and prepare delinquency reports for management. Work closely with internal teams and external partners (ISOs, processors, legal) to reduce losses and improve recovery rates. Monitoring Monitor daily ACH activity and repayment patterns to anticipate early signs of distress. Flag significant changes in business activity or bank health and coordinate with underwriting or servicing teams. Assist in renewal screening or restructuring conversations as needed. Operational Support Maintain and update payment records, communication logs, and documentation in the CRM. Coordinate with payment processors and internal accounting teams to ensure proper allocation of funds. Contribute to process improvements around delinquency handling, outreach cadence, and merchant engagement. Qualifications 1–4 years in MCA collections , small-business lending collections, merchant services, or similar financial services. Outreach experience; comfortable making dozens of calls per day. Strong negotiation and communication skills, especially in difficult or sensitive conversations. Organized and detail-oriented with the ability to manage hundreds of accounts simultaneously. Experience with LendSaaS or similar MCA/CRM tools is a plus. Understanding of ACH flows, merchant cash advance structures, and payment processors preferred. Compensation The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client. Powered by JazzHR

Posted 3 weeks ago

Western Health Advantage logo
Western Health AdvantageSacramento, CA

$20 - $23 / hour

Summary Description: The Provider Relations Representative I works in close collaboration with internal departments to input and maintain up-to-date provider data and provide reporting on provider data. The Provider Relations Representative I provides complaint resolution, responds to inquiries, and assists with provider data related issues. Representative Duties: Add, update, and maintain provider data in accordance with internal policies and procedures. Investigate and resolve identified provider data issues as they arise. Update and maintain required provider reports. Provide medical providers and administrators access to online eligibility verification. Process applications, requests for access, and the assignment/management of usernames and passwords. Perform testing of Facets Application Software as requested. Produce provider directories as requested. Lead, participate, and maintain assigned surveys. Perform other duties and special projects as assigned Qualifications: Associate Degree in Business Administration or a related discipline. 2 years’ related experience in the healthcare industry, preferably HMO. Experience working with Facets Application Software is a plus. Intermediate computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Must be able to speak, read, write, and understand the primary language(s) used in the workplace Salary: $20.00 to $23.00 Hourly Western Health Advantage is committed to providing equal employment opportunities to employees and applicants for employment on the basis of merit and without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, medical condition, genetic information, marital status, ancestry, military or veteran status, or any other basis made unlawful by federal or state law. Western Health Advantage values and supports the unique talents and strengths that each employee brings to our organization. Collaborating with the best and the brightest means a dynamic, fulfilling work experience for you — and excellent customer service for our members. Powered by JazzHR

Posted 30+ days ago

S logo
Shine Associates, LLCBoston, MA
POSITION SPECIFICATION VICE PRESIDENT of INVESTOR RELATIONS Shine Associates, LLC has been retained to search, identify and recruit a Vice President of Investor Relations (“VPIR”) on behalf of our client (‘Company’). This position will be based in the Boston, MA office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity. CLIENT DESCRIPTION Our client is a real estate investment and development company that focuses primarily on industrial and residential markets. Headquartered in Boston, with offices in Atlanta and Philadelphia, the Company searches for unique investment opportunities throughout the East Coast. The Company finds and invests in opportunities across the risk spectrum; this results in insightful investments ranging from short-term, value-add projects to long-term, multiple-oriented deals. With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array of deal types. The Company takes seriously their Core Values : Value Creation : Their business is built on finding and creating value in every deal, property, and relationship. Ownership : Operates with extreme ownership , where every team member is accountable for their collective success. Fiduciary Excellence : Committed to safeguarding their investors’ capital , ensuring every decision maximizes value with transparency and integrity. Agility : They move swiftly and strategically, taking advantage of hidden opportunities in the market. Growth and Humility : Lead with humility and a focus on continuous growth—both personally and professionally. VICE PRESIDENT of INVESTOR RELATIONS Our client is a real estate investor and developer focused on the commercial and residential sectors. The Company currently owns over four million square feet of real estate across the East Coast and has a pipeline of development approaching $1 billion.The Vice President of Investor Relations position is an opportunity for an exceptional candidate to advance their real estate career. The candidate will join a dynamic team and will be responsible for maximizing the equity capabilities across both high-net-worth investors and our institutional joint venture partnerships. Focusing on servicing the existing Investor base, Inbound Investor referrals, and additional ad hoc Investor requests. The Company’s platform is unique in that we source equity from investors that range from individual high-net-worth accredited investors to large scale institutions and pension funds. The demands of each pool of capital are remarkably unique and tailored to their needs. The result is a position that sits at the intersection of Investor Relations, Asset Management, and Acquisitions with exposure and the need to understand each business line. This position will report directly to Partner, Head of Investor Relations, in support of the Head of Institutional Equity and Head of Private Capital – all three are experienced members of the firm’s team with a core focus on sourcing equity for all new deals and servicing the existing equity relationships across the portfolio. SPECIFIC RESPONSIBILITIES Support and service existing investor relationships through in-person meetings, portfolio performance reviews, and calendar-based reporting. Administer legal document formation, capital account set-up, and the Investor subscription process for all Company Investors. Maintain the Investor Relations database – powered by Juniper Square. Assist in the creation and publication of new investment offerings. Support the publication of the Firm’s quarterly/annual reports and business plans to investors. Work closely with other key company functional areas (acquisitions, asset management, finance, accounting, compliance, tax, and legal) to compile data and insights for investor reports, questionnaires, communications, and ad-hoc requests Manage the coordination of investor fund closings (open and closed end vehicles), including working closely with legal counsel and third-party administrators to coordinate investor subscription documents and limited partnership agreements Review and organize subscription documentation and corresponding information Track and document essential information through the review of legal documentation Assist in coordinating documentation with legal team and managing correspondence with LPs Provide prospective and existing investor support via CRM platform Support fundraising efforts by working directly with senior team members to create marketing materials, including PPMs and DDQs and RFI’s for current investor updates and potential investors as well as due diligence presentations Provide quarterly updates to investor and consultant databases Assist in the creation, procurement and updating of marketing material content and design Maintain membership subscriptions to a number of industry networks Manage quarterly updates to consultant and investor databases and surveys Assist in preparing and review content for private placement memorandum and other investment vehicle documents Participate in portfolio management calls Work closely with Accounting team to assist in investor reporting Assist in maintaining firm-level statistics to ensure consistency across internal and external facing marketing materials Work closely with the firm’s Marketing team to ensure brand consistency across all internal and external facing materials (reporting, website, advertising, etc) Analyze investment-level data and prepare appropriate summaries Synthesize quantitative and/or qualitative market and economic data, perform regular research on industry trends, peers, capital markets, and develop regular communication and reporting for senior management and investors Participate in a range of internal projects that require assistance with written communications, data analysis, and PowerPoint presentations Ensure investor inquiries are completed in a timely manner and with thoughtful answers that satisfy the investor and maintain corporate / brand message Various special projects as requested Ability to travel to assets as needed. Research, document, and establish relationships and prospect-leads for new investors - both organically and through lead-gen software. QUALIFICATIONS & SKILLS 7-12 years of investor relations, client service, with real estate experience preferred with a focus on relationship management Undergraduate degree with a focus on finance, economics, real estate with outstanding academic record Proficient in Microsoft Office Suite, with a focus on Excel, PowerPoint & Word Juniper Square experience a plus Working knowledge of real estate accounting, investment and financial concepts Self-starter Highly organized Excellent writer with the ability to convey complex investments in a simple manner COMPENSATION & BENEFITS The Company is prepared to offer a competitive compensation package. CONTACT INFORMATION Shine Associates, LLC 45 School Street, Suite 301 Boston, MA 02108 www.shineassociatesllc.com David Slye, Managing Director Kelsey Shine, Director (781) 254-0600 (508) 494-6569 David@shineassociatesllc.com Kelsey@shineassociatesllc.com Powered by JazzHR

Posted 3 weeks ago

Financial Services of America logo
Financial Services of AmericaTroy, MI
Join the Financial Services of America Team as a Client Services Representative! Are you looking for a dynamic role where your organizational skills and leadership make a real impact? At Financial Services of America, we’ve been recognized as a Top Workplace for 13 consecutive years, thanks to our commitment to fostering a supportive and rewarding environment for our team members. Position: Full-time Salary: $38,480 Location: On-site - Troy, MI Why Work With Us? Health Care Reimbursement: We care about your well-being, offering reimbursement to support your health and family needs. 401(k) Retirement Plan: Secure your future with our company-sponsored retirement savings plan. Positive, Team-Oriented Culture: Join a collaborative environment that values your contributions and encourages personal and professional growth. Direct Access to Leadership: Work closely with company leadership, ensuring guidance, mentorship, and clear communication of goals. Daily Training and Development: Refine your skills with regular coaching and learning opportunities tailored to your role. About the Role: As a Client Services Representative , you’ll oversee daily operations to ensure the smooth functioning of our office and team, enabling exceptional client service and efficiency. This position combines leadership, organization, and client interaction to help maintain a positive and professional environment. Your Key Responsibilities: Manage office workflows, ensuring seamless operations and supporting team efficiency. Coordinate schedules, appointments, and meetings for team members and clients. Supervise office organization, including supplies, equipment, and workspace optimization. Prepare and maintain essential client and team documents, ensuring accuracy and confidentiality. Maintain and update CRM systems, ensuring accurate client and operational records. Act as the point of contact for vendors, clients, and team members to resolve issues promptly. Facilitate onboarding and training for new hires, ensuring alignment with company standards. Support financial advisors by organizing materials and logistics for client meetings. Collaborate with leadership to identify and implement process improvements. Foster a welcoming, professional environment for both clients and team members. What We’re Looking For: Proven experience in office management, customer service, or administrative roles (preferred but not required). Exceptional organizational and multitasking abilities with attention to detail. Strong interpersonal and communication skills with a professional demeanor. Proficiency in Microsoft Office Suite and CRM systems. Self-motivated with the ability to lead and inspire a team. A proactive approach to problem-solving and process improvement. Our Core Values: We are guided by principles that define our approach to client and team success: World Class: Delivering extraordinary service and exceeding client expectations. Dedicated: Supporting your goals, career, and family. One Team, One Goal: Working together for the success of our clients and the company. Driven: Committed to continuous improvement and initiative. Great Attitude: Loving what you do and embracing growth and change. Why This Role Matters: As a Client Services Representative, you are the backbone of our team operations, ensuring everything runs smoothly for clients and staff alike. Your leadership and organizational skills will directly contribute to the success of our company and the satisfaction of our clients. Ready to Lead and Inspire? If you’re detail-oriented, team-focused, and eager to make a difference in a dynamic environment, apply today! Together, we’ll continue to build a legacy of excellence and help clients achieve their financial goals.

Posted 30+ days ago

Seasons Kosher Supermarket logo
Seasons Kosher SupermarketLawrence, NY
Company Overview Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking a dedicated and experienced Customer & Associate Relations Manager to join our team. This position plays a key role in fostering a positive environment for both customers and employees by promoting respect, engagement, and open communication. The ideal candidate will be professional, approachable, and solution-driven with a passion for people and service excellence. Responsibilities include but are not limited to: Serve as the main point of contact for escalated customer and associate concerns, ensuring timely and professional resolutions. Promote a positive work environment by encouraging teamwork, respect, and open communication among associates and management. Assist department managers with employee relations matters such as performance discussions, coaching, and corrective actions. Investigate employee and customer complaints, document findings, and make recommendations for appropriate outcomes. Monitor customer feedback trends to identify areas of improvement and develop strategies for enhancing the shopping experience. Partner with the HR Department and store leadership to ensure compliance with company policies and employment regulations. Support employee engagement initiatives, including recognition programs, communication updates, and training efforts. Prepare reports summarizing trends in employee relations and customer feedback for management review. Assist in planning and implementing programs that promote a culture of professionalism, accountability, and service excellence. Uphold company values and ensure that both customers and associates are treated with fairness, respect, and care. Requirements At least 5 years of experience in Food / Retail Industry, Human Resources, Employee Relations, or Customer Service Management. Strong interpersonal and communication skills with the ability to build trust and resolve conflicts effectively. Excellent problem-solving abilities and sound judgment in handling sensitive issues. Ability to maintain confidentiality and act with professionalism at all times. A genuine commitment to delivering excellent customer and associate experiences. Strong organizational skills and attention to detail. Experience in a retail, grocery, or hospitality environment preferred. Proficiency in Microsoft Office Suite and familiarity with HR or customer service systems. Benefits Health Insurance Dental & Vision Insurance Paid Time Off (PTO) Free 100K Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts (FSAs) Supplemental Insurance

Posted 30+ days ago

HR Force International logo
HR Force InternationalNew York, NY
We are seeking an experienced Head of Government Relations for the US with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will manage engagement with US regulators, policymakers, and industry associations to support compliance and market growth. Key Responsibilities: Build and maintain relationships with US regulators and government bodies. Monitor US compliance regulations (FinCEN, OFAC, CCPA, etc.). Advocate for regulatory clarity and adoption of RegTech solutions. Represent the company in US-based policy forums and events. Provide insights on US regulatory trends to leadership. Requirements 10+ years in government relations, legal, or regulatory affairs. Strong knowledge of US financial and data protection regulations. Experience engaging with federal and state regulatory bodies. Proven ability to influence policy and regulatory frameworks.

Posted 30+ days ago

Sequel logo
Sequelmiami, FL

$200,000 - $275,000 / year

About sequel sequel is the digital family office for the world's best athletes. sequel gives access to the world’s most sought-after venture investment opportunities - alongside investors with a proven track-record. We are not a retail investment platform. We are a private, invite-only community where athletes can invest in the same deals as leading venture capital firms and tech founders. Already trusted by 200+ athletes globally - including Super Bowl champions, Stanley Cup winners, Premier League champions, NBA and MLB All-Stars, world top-10 tennis players, and Olympians - sequel is the premier destination for athletes serious about building wealth beyond their playing careers. The Role We are seeking a proven relationship builder to join our Athlete Relations team in the US. This person will be responsible for: Building and deepening trust with elite athletes and their inner circles Converting relationships into sequel memberships and long-term partnerships Expanding our US footprint across the NFL, NBA, NHL and MLB, tennis and golf You will play a key role in the US athlete relations team - bringing credibility, discipline, and energy to every interaction. This role is based in the United States and will require frequent travelling. Key Responsibilities Athlete Engagement Source, engage, and convert professional athletes into sequel members Drive disciplined follow-up and accountability to turn conversations into signed members Relationship Management Build trust with athletes, agents, financial advisors, and key gatekeepers Leverage your network to unlock warm introductions and referrals On-the-Ground Engagement Represent sequel at games, training facilities, and athlete events Support and host athlete-facing events that showcase sequel’s value Collaboration & Growth Work closely with our global team to refine athlete acquisition strategy Contribute to sequel’s expansion across sports and geographies Requirements About You Proven Relationship Builder- A track record of converting conversations into long-term partnerships or sales in high-trust, high-value environments (athletes, HNWIs, private banking, luxury services, or VC-backed startups) Networked in US Sports- Existing relationships in the NFL, NBA, NHL, MLB, or elite US sports Trust Builder- Ability to win credibility quickly with world-class athletes and their advisors Commercially Disciplined- Comfortable owning targets, building a pipeline, and exceeding acquisition goals High Emotional Intelligence- Strong listening skills, patience, and cultural sensitivity Mobile & Flexible- Willing to travel extensively for meetings, games, and events Benefits $200k - $275k total, on-target compensation (incl. commissions/bonus) and significant equity The chance to work with a roster of champions across every major sport A fast-growing, mission-driven environment with global expansion opportunities Direct impact in shaping the next generation of athlete wealth and empowerment at sequel

Posted 30+ days ago

S logo

Director of Revenue Cycle Management & Payer Relations

Smart Arches Dental Implant CentersNashville, TN

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Job Description

Company Overview  Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home.  

Position Overview We are seeking a strategic, hands-on Director of RCM / Payer Relations with deep experience specifically in a DSO environment. This leader will design and optimize the full RCM pipeline — eligibility, claims, payments, AR, denials, payer negotiations — and build sustainable infrastructure to support scaling across multiple markets. 

Key Responsibilities 

  • Oversee end-to-end revenue cycle operations for all Smart Arches locations 
  • Lead and develop centralized RCM teams, workflows, KPIs, and SOPs 
  • Manage payer relations strategy including contracting, renegotiations, and reimbursement optimization 
  • Reduce AR days, improve clean claim rates, minimize denials 
  • Partner closely with Finance, Operations, and Executive Leadership on forecasting, cash flow optimization, and collections performance 
  • Implement new RCM technology, dashboards, reporting structures, and automation opportunities 
  • Ensure compliance with payer guidelines, HIPAA regulations, and state-specific requirements 
  • Guide expansion efforts, onboarding new locations into centralized RCM systems 

What We’re Looking For 

  • 5–7+ years of RCM leadership experience within a DSO (required) 
  • Proven success managing payer relations, contracting, and reimbursement outcomes 
  • Experience scaling multi-location operations 
  • Strong analytical mindset with ability to design reporting and operational metrics 
  • Demonstrated ability to lead, motivate, and hold teams accountable 
  • Experience with implant/OMS workflows is a plus 

Compensation & Benefits 

  • Competitive salary
  • Comprehensive benefits package 
  • Growth opportunity in a fast-scaling, mission-driven DSO 

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

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