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Northeast Georgia Health System logo
Northeast Georgia Health SystemOakwood, GA
Job Category: Human Resources Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Employee Relations Consultant (ERC) is as a member of the HR Business Partner (HRBP) Team with a primary responsibility of performing investigations of complaints alleging workplace discrimination, harassment, retaliation, workplace violence, and other violations of Northeast Georgia Health System's (NGHS) workplace policies. In the absence of active formal investigations, the ERC engages in other day-to-day employee relations work, including but not limited to consulting with employees and management on workplace matters, workplace policy interpretations and conflict resolution. ERC is also responsible for the collection and analysis of data to identify issue trends and opportunities for proactive issue mitigation. Minimum Job Qualifications Licensure or other certifications: SHRM, HRCI, or ASHHRA Certification or ability to obtain within one (1) year of employment. Educational Requirements: Bachelors Degree. Minimum Experience: Three (3) to five (5) years in a Human Resources role with Employee/Labor Relations as a primary job function, or three (3) to five (5) years of investigative management experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Comprehensive understanding of federal and state labor law including EEOC, FMLA, and ADA Excellent interviewing skills Work well with employees at all levels of the organization Strong interpersonal, organizational, and critical thinking skills Ability to interface effectively with all levels of employees, managers and executives Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations Must be detail-oriented and organized, with excellent follow-through and analytical skills Proficiency using Microsoft Office software including Outlook, Word, Excel and PowerPoint Workday experience preferred Comfortable working in a matrix leadership environment Essential Tasks and Responsibilities Work in collaboration with HRBP to provide employee relations support within assigned NGHS work units. Conduct investigations in a thorough, impartial, ethical and professional manner to ensure factual response. Prepare investigative reports to summarize findings in a clear, concise, timely, accurate and efficient manner. Evaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public. Consult with employees and management on workplace matters, workplace policy interpretations and conflict resolution. Partner with HRBP and legal counsel to prepare for and when necessary attend mediations, arbitration or other court proceedings. Assist with the review and approval of appropriate disciplinary action against employees who violate rules and regulations. Collect and analyze data related to workplace issues and trends and generate monthly metrics and reports for management review, visibility and tracking purposes. Timely completion and submission of employer responses to Department of Labor for unemployment claims. Effectively interpret and assist in providing guidance to management related to FMLA and ADA implications related to leave extensions and reasonable accommodations. Assist with development of needs assessment process for training initiatives related to investigations, disciplinary action and policy interpretation. Facilitate employee relations training as needed. Assist with special projects and performs other duties as needed. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Heavy, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Posted 30+ days ago

U logo
University of Baltimore (MD)Baltimore, MD
Job Posting: JR101351 Director of Communications, Marketing & External Relations, School of Law (Open) Department: UBalt Law Marketing & Communication, PM Position Type: Regular Open Date: 09-15-2025 Close Date: $110,000 - $130,000 Job Description: The Director of Communications, Marketing, and External Relations serves as a key senior leader at the law school who oversees the Communications & External Relations team. This position is responsible for developing and implementing a comprehensive communication and marketing strategy to enhance the school's reputation and the reputation of its programs and faculty, and to promote its image with a variety of internal and external audiences, including prospective and current students, alumni, donors, and local, national, and international legal communities. In conjunction with the Dean, Associate Dean for Administration, Communications and External Relations team, as well as other law school and university alumni relations, communications and development partners, the Director helps develop and implement the strategy for the law school's engagement with key stakeholders to build a sense of pride and a culture of support for the law school. Key Functions/Responsibilities: Communications & Marketing Strategy/Team Management Build the profile and reputation of the law school among its key constituents: prospective and current students, staff, and faculty, alumni, the legal academy, community partners, and the broader local, national and international legal community. Lead and manage all aspects of the marketing and communications functions for UBalt Law. Supervise, assign and evaluate the work of the External Relations team, including the Associate Director of External Relations and Web and Technical Support Specialist, to accomplish the profile-building goals of the law school. Ensure the department's work is integrated, mutually supportive, and aligned with institutional goals. Develop and implement strategic public relations and communications plans to shape the organization's image and brand reputation. Collaborate with alumni relations and development leadership regarding alumni and external constituencies and collaborate with other internal stakeholders (e.g., faculty, programs, other departments) regarding strategic marketing and communications. Develop and manage ongoing campaigns and one-time efforts designed to create general awareness, promote programs, connect with donors, and engage applicants, while working to build deeper relationships with both existing student and alumni audiences. Establish online marketing goals, growth strategies, and measurement metrics for various online audiences. Lead crisis communications planning and oversee responses to issues or incidents that require PR intervention. With Law Admissions and other partners, craft the marketing strategies for law school programs including its video and print viewbook, website, and social media campaign to support recruitment and enrollment efforts for JD and Graduate Tax Programs, as well as other reputation enhancing initiatives. Develop, promote and manage webinar panels, and oversee the editing and posting of recordings on YouTube to share on social media. Oversee the creation and distribution of various publications and other materials (e.g., annual magazine, program newsletters, press releases, presentations) to effectively engage target audiences. Serve as project manager and oversee work when outside vendors are procured for communications and/or marketing support. Produce at least one digital magazine issue per year, which involves writing, editing, graphic design and management of freelance writers and photographers. This involves idea generation with the Dean and Associate Dean, alumni engagement, development, and career services colleagues, as well as vendor management (hire, manage, ensure timely payment of writers, photographers and designers), and shepherding deliverables through to a final edit and published product. Coordinate with law school and university colleagues and others on the production of other publications and implement other promotion and publicity initiatives for the law school. Provide ongoing research on peer institutions to measure law school presence in critical areas such as recruitment and admissions, alumni communications and relations, donor relations and philanthropy, communications efforts, and global positioning. Gather and create news from law school stakeholders, with a specific focus on the work of faculty and faculty scholarship, clinics, centers, programs, and law alumni, and identify and implement the most impactful ways to promote it through appropriate platforms to key constituents. Develop and maintain relationships with media outlets and within the academy and community to inform strategy and placement of law school news. Look for and respond to media opportunities. Serve as an "all seeing eye" of the law school calendar, encompassing of all the events, programs, and distinguished visitors to ensure that communications and alumni engagement coordination opportunities are maximized. Write speaker bios and collect content for and prepare draft speeches/remarks, as needed. Brief the Dean and Associate Dean for Administration on key contacts attending events or otherwise identified through research and maximize opportunities for leadership to connect. Develop and manage budget for marketing and communications activities; track and make adjustments to plans, as required. Serve as a primary contact for university communications and marketing colleagues. Represent UBalt Law through participation in campus meeting and special projects. Build effective relationships with a broad range of members of the UBalt community, provide guidance on a wide range of publication needs in both print and electronic media, and coordinate use of constituent data with other departments. Departmental Newsletters, Faculty Accolades and Scholarship Promotion Edit and distribute annual newsletters from centers, programs, and clinics, including Center for Criminal Justice Reform, Center for International and Comparative Law, Fannie Angelos Program, and the Clinics and continuously engage to find and implement ways to highlight the work of all centers, programs, and clinics. Work with the Associate Dean for Faculty Scholarship, OAA, and Library Director and Faculty Scholarship Librarian to best create content to highlight faculty scholarship internally and throughout the academy to celebrate faculty scholarship and academic achievements and awards. Alumni Engagement and Partnership Management Oversee and closely direct the work of the Associate Director of External Relations to lead alumni and community engagement initiatives that bring important constituencies together, raise the profile of the law school and its community members, and build a sense of pride and a culture of support for the law school. Closely coordinate with alumni engagement, partnership management, and development colleagues to set strategy and ensure communications and other project needs are met. Ensure that alumni newsletter, class notes, and other alumni focused communications are issued regularly. Serve as the primary contact for a portfolio of media and community partnerships (ex: OAG, OPD, city and state governments, partner institutions (Hopkins, Loyola, other USM institutions, etc.)). Serve as a primary contact for and key collaborator with the Office of Advancement and External Relations and other university communications and marketing staff and serve on the university communications team. Online Presence and Internal and External Digital Content & Promotion Plan, create, execute and oversee the development of the law school's strategy for its online presence and content. The Director has primary responsibility to assure the law school's website is updated and that the content is concise, organized, navigable, and consistent with the overall branding and positioning of the law school and university. Develop, manage, and grow social media presence and outreach across all social channels as well as proactively develop and plan editorial content calendar including all of UBalt Law's areas of focus such as key school milestones, alumni achievements, rankings and competitive performance, donor campaigns, and other elements of a preeminent learning institution. Set the tone and voice across platforms and outward communication of messaging and responses including monitoring of conversations and proactively managing potential issues. Engage with faculty members, staff and students to understand their needs and improve the content of the website and the law school's presence in all aspects of the law school's website. Promote key law school events. For major law school events, provide promotion and media relations support, signage, and VIP and alumni engagement management, as needed. Other duties as assigned by the Dean or Associate Dean to support the law school. Support Commencement publicity and communications needs, as needed. Required Education and Experience Education: Bachelor's degree Experience: 7 years of work related to the communications and/or marketing fields. Preferred Education and Experience Education: Master's Degree Experience: 10 years' work experience in the communications and/or marketing field. Required Knowledge, Skills & Abilities: Requires excellent writing, editing, organizational, communication, and interpersonal skills. Must be able to successfully multitask and keep track of several varying responsibilities and timelines at once. Must be able to work collaboratively and with the highest degree of professionalism with a range of stakeholders, including students, faculty, staff, university colleagues, alumni and the general public. Traditional media as well as social media proficiency (e.g., LinkedIn, Facebook, Instagram, etc.). Experience managing and updating websites. Experience with creation and production of publications and/or marketing materials and campaigns. Deep understanding of online marketing fundamentals. Familiarity and experience with email service providers, email segmentation, targeting and A/B testing tools to maximize response rates. Familiarity with quantitative and qualitative data collection. Highly collaborative and skilled manager capable of leading a team to meet demanding deadlines. First-hand experience managing digital marketing, in particular strategic planning, brand building, website management, content generation and marketing, digital advertising, social media management and managing digital asset development. Knowledge of partnering with alumni engagement and development teams and overall understanding of website design with regard to functionality and navigation. Knowledge of business strategies as well as managing and maintaining content for social channels. Familiarity with Google Analytics, graphic design software, and web content management systems. Strong MS Office Suite Skills (Excel, Word and PowerPoint). We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions. You can see more details on our benefits here. Additional Job Information: The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.

Posted 2 weeks ago

Descope logo
DescopeLos Altos, CA
DevRel / Developer Experience / Developer Success Job Description Our DevRel team plays a key role in understanding how Descopers (developers using Descope) use the product - from onboarding and prototyping to finalizing production integration of the Descope authentication services. The DevRel team enables the community to become experts in our authentication features, drives awareness of use cases, creates the needed collateral, and champions feature requests and improvements on the community's behalf. The DevRel team regularly interacts with our product managers, customer success, and engineering teams, to constantly improve the developer experience for every Descoper, by creating KB articles, docs, example code, videos, and training resources, in addition to contributing code to relevant open source projects. The DevRel team also represents and advocates Descope service in conferences, event talks, and public demos. Role Description: Advocate and drive awareness for Descope services in the developer community - by understanding the community's goals, mission statements, and problems, and providing technical guidance, direction, and assistance through the integration journey Guide customers and prospects in deploying and implementing Descope into their applications. Own the implementation process for customers or prospects (POCs) of Descope into their code and assist our customers with the planning and design of the implementation project. Troubleshoot and address implementation challenges throughout the process. Interact with the community to understand and resolve challenges encountered in the integration journey. Work with the product management and engineering teams to prioritize features based on community feedback. Design and develop remote and in-person training sessions and events for new and existing developers. Work with the marketing team to plan, promote and deliver sessions to increase community awareness and expertise - virtual events, hackathons, conferences, etc. Create demos, guides, and other videos to use for events and web marketing. Integrate the Descope authentication into different open-source systems, and contribute the work to the project Manage and constantly improve developer communications channels- Slack, discussion boards, and public engineering forums (Stackoverflow, Reddit, etc.). Own the conversations and make sure Descope is responsive and addressing feedback on those channels. Work closely with product management and marketing teams to launch new services, features, and enhancements effectively through the developer community. Requirements: Extraordinary interpersonal skills and the ability to be vocal and communicate effectively, build rapport, and relate to others in both written and verbal forms. Ability to tailor your communication and explain complex concepts to different backgrounds of audiences. 3+ years of working with customers - both enterprises and startups, while supporting their software implementation processes with a hands-on approach. Ability to manage implementation programs both on project-level and technical-level aspects. 3+ years of working on community programs in Developer Relations, Technical Community Management, or similar roles. Including experience in working with engineering teams (part of or closely collaborating with). Experience in the authentication/authorization domains - understanding of AuthN and AuthZ concepts and knowledge of authentication methods and protocols. Working experience in software development- Proficiency in more than one programming language- JavaScript (plain, ReactJS, NodeJS, NextJS), Golang, Python, others. Demonstrated writing and verbal communication skills. __ The Descope CIAM platform helps organizations easily create and customize their entire user journeys (authentication, authorization, MFA, identity management) using no / low code workflows. Thousands of developers and hundreds of organizations use Descope to improve user onboarding and retention with passwordless authentication, enhance security with MFA and step-up authentication, and unify identities across customer-facing apps. Descope has raised $53M in seed funding led by Lightspeed and GGV Capital, with participation from several other investors and notable individual investors such as George Kurtz (CEO, CrowdStrike), Bipul Sinha (CEO, Rubrik), John Thompson (Board Director, Microsoft), and Assaf Rappaport (CEO, Wiz). Descope is founded by a team of highly technical, customer-centric engineers who have created multiple category-defining companies in the past. Most recently, this team created Demisto, a leader in the Security Orchestration Automation and Response (SOAR) space that was acquired by Palo Alto Networks for $560M. The Descope founders share their vision in this video: https://www.youtube.com/watch?v=c5iLbIwQBmw Founded in 2022, Descope has offices in Los Altos, CA and Tel Aviv, Israel. Since launching from stealth, Descope has been named in the inaugural Redpoint InfraRed 100, a list of the next 100 promising private companies in Cloud Infrastructure.

Posted 30+ days ago

Sutter Health logo
Sutter HealthSacramento, CA
We are so glad you are interested in joining Sutter Health! Organization: SSC-Sutter Senior Care Position Overview: Drives revenue to Sutter SeniorCare PACE (Program of All Inclusive Care for the Elderly) in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians, hospitals, skilled nursing facilities, assisted livings, and independent senior housing to develop and grow business. Identifies target accounts that would serve as referral and revenue drivers to Sutter SeniorCare PACE. Job Description: EDUCATION: Bachelor's in Business Administration, Healthcare Administration, or related field DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES SCAH: DL-Valid Drivers License SCAH: AUTO-Automobile Insurance Ability to successfully pass DHCS Marketing exam. TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $45.60 to $68.40 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 2 weeks ago

The Capital Group Companies Inc logo
The Capital Group Companies IncLos Angeles, CA
"I can succeed as the Head of Consultant Relations, Institutional Segment at Capital Group." The Head of Consultant Relations, Institutional Segment is a senior leadership role responsible for driving Capital Group's consultant engagement strategy across the institutional marketplace. This hands-on role includes coverage of key consultant firms in conjunction with the existing team, focused on Public Funds and Taft-Hartley plans, while also leading, managing and mentoring a team of Consultant Relationship Managers. The role is critical to expanding Capital's presence and influence within Tier 1 and Tier 2 consulting and OCIO firms, aligning with the firm's long-term strategic growth objectives. Key Responsibilities: Lead, manage and mentor a team of Consultant Relationship Managers and Field Consultant Engagement Managers, serve as a player/coach providing strategic guidance, coaching, mentoring and performance management as needed. Lead, evolve and execute a national consultant engagement strategy aligned with Capital Group's institutional growth goals that positions Capital Group as the strategic partner of choice to key consultant and OCIO firms. Oversee the evolution and execution of the Field Consultant Strategy to deepen engagement with field consultants, retain assets, and drive cross-sell opportunities with their underlying clients Drive the overall asset growth of the institutional business (both defined contribution and defined benefit), especially amongst G4 and strategic consulting firms. Partner with the broader distribution organization to develop business strategy in line with the Long-Term Strategic Plan and lead sales efforts across consultant firms to advance Capital's standing within the institutional marketplace. Directly manage senior relationships with key Public Fund and Taft-Hartley focused consultant firms, in conjunction with Consultant RM including responsibility for relationship building, ratings, sales, and retention. Partner with the Public Funds business development team to increase consultant-driven placements and ratings, and to support the customized requirements of public sector mandates Partner with Corporate business development team to increase consultant-driven placements and ratings. Partner with OCIO business development team to increase consultant driven placements. Serve as member of Institutional Sales Leadership Committee. Partner with Product, Marketing, and Investment teams to develop marketing strategies and to deliver compelling content and solutions tailored to consultant needs. Work effectively with sales and client relations leadership and colleagues in an effort to broaden relevant institutional relationships. Represent Capital Group at industry events, conferences, and consultant forums. Additional responsibilities as assigned. "I am the person Capital Group is looking for." You have 15+ years of experience in institutional sales, consultant relations, or investment strategy roles, with substantial time spent in a strategic leadership and people management role and a strong track record of leadership and execution. You have a deep understanding of the institutional consultant landscape, and strong established relationships within the Public Funds and Taft-Hartley segments, in addition to the Corporate segment. You have a proven ability to influence senior stakeholders and drive strategic initiatives across complex organizations. You have strong investment acumen, including knowledge of portfolio construction, asset allocation, and investment vehicles. You have a broad understanding of the evolving dynamics in the institutional marketplace, especially amongst the large market. You have substantial technical knowledge of different investment products/strategies and vehicles across asset classes. You have a history with an organization that is respected for its position in the institutional arena. You have a CFA; an advanced business degree is preferred. You must have the Series 7, 66 (or equivalent) and 24. You are able to travel frequently to meet with a nationally dispersed team and consultants, and to attend industry events. Base Pay Range $267,000 - $305,000 In addition to a highly competitive base salary, you will receive two annual bonuses and a generous retirement contribution. In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here. Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Posted 3 weeks ago

I logo
icapitalnetworkGreenwich, CT
About the Role iCapital is looking to hire an Analyst/Associate to join the International Investor Relations team with a focus on Latin America ("LATAM"). This individual will work closely with our Client Solutions department and help maintain and expand relationships across the region. This role will help to support banks, independent brokers, dealers, family offices and small institutions across LATAM and will primarily work in assisting them with their investments on iCapital's technology platform. The team's goal is to optimize the user experience and ensure our clients' overall success. Responsibilities Provide dedicated coverage of client accounts, working closely with internal relationship managers to support the clients' needs and objectives. Provide ongoing client support, answering a wide variety of questions timely and accurately, with the goal of ensuring overall client satisfaction. Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes. Work collaboratively with internal cross-functional teams and our partner in the region, Unicorn Strategic Partners, to ensure new and existing clients and advisors are properly trained to use the platform and are provided with adequate hands-on support during their first trades. Collaborate with the Technology team to optimize the user experience through enhancements to the company's proprietary technology platform. Qualifications Bachelor's degree with 2-6+ years of experience in financial services, preferably in client service or investor relations role in alternative investments Fluent Portuguese speaker is required Fluency in Spanish is a plus Experience with high-net-worth clients, financial advisors, and fund managers Excellent organizational skills and attention to detail Strong interpersonal, written, and verbal communication skills Able to meet deadlines and work effectively under pressure Proven ability to multi-task and work both independently and as a team player Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, Excel) Benefits The base salary range for this role is $75,000 to $105,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Posted 30+ days ago

Feeding America logo
Feeding AmericaWashington, DC
The Opportunity The Chief Government Relations Officer (CGRO) will oversee and lead Feeding America's public policy and government relations efforts to advance its mission of ending hunger. The CGRO is responsible for developing and executing strategies to increase food resources and funds available to food banks, advocating for anti-hunger policies, and ensuring Feeding America is positioned as a leader in hunger-related public policy. Please direct all inquiries and expressions of interest to: FeedingAmericaCGRO@RussellReynolds.com Compensation Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. Salary Range: $250,000 - $300,000 Based on Experience. Benefits: A comprehensive list of benefits available to full-time employees can be found here. Responsibilities: Reporting directly to the CEO, the CGRO will act as a strategic advisor on legislative and policy issues while leading a team of 17 staff in the Washington, DC office, alongside food bank CEOs and other network leaders. This role requires building and maintaining strong relationships with policymakers, federal agencies, and external stakeholders, including legislators and USDA officials, to shape and defend critical hunger-related programs such as SNAP and the Emergency Food Assistance Program. The CGRO will play a pivotal role in mobilizing Feeding America's network and community constituencies to advocate for impactful policies, ensuring alignment with organizational goals as they move from developing their 2030 strategy to operationalizing it. Critical responsibilities will include: Oversee and lead Feeding America's public policy and government relations functions to advance the organization's mission of ending hunger. Develop and execute comprehensive strategies to increase food resources and funding available to food banks, including promotion of federal and state anti-hunger policies. Serve as a strategic advisor to the CEO on legislative, regulatory, and policy issues impacting Feeding America and its network. Build and maintain strong, influential relationships with policymakers, federal agencies (including USDA), legislators, and other external stakeholders to shape and defend critical hunger-relief programs such as SNAP and TEFAP. Lead, manage, and mentor a team of 17 staff in Washington, DC, fostering a culture of high performance, collaboration, and accountability. Partner with the Advocacy team to mobilize and engage Feeding America's network, including food bank CEOs and community leaders, to advocate for impactful anti-hunger policies and increase the network's advocacy capacity. Guide the transition from strategy development to operationalization of Feeding America's 2030 goals, ensuring policy and advocacy efforts are aligned with organizational priorities. Collaborate with internal departments (Advocacy & Community Partnerships, Marketing & Communications, Development, Supply Chain, Research) to integrate policy and advocacy work across the organization. Represent Feeding America and its network at governmental hearings, legislative forums, coalition meetings, and with key partners to advance the organization's policy agenda. Provide regular policy communications and technical assistance to network members, ensuring alignment and effective engagement on federal hunger-related initiatives. Engage regularly with the PEAC and other relevant committees within the Feeding America Network to ensure strategic alignment and transparency in decision making. Oversee the planning and execution of the annual Lobby Day and other events that catalyze stakeholders to lobby for anti-hunger policies. Manage department budget and prioritize resources to maximize advocacy impact. Lead special projects and pursue innovative approaches to advancing Feeding America's public policy agenda. Candidate Profile The ideal candidate is a highly experienced and respected leader in government relations with deep connections and established relationships on Capitol Hill and within federal agencies. They should possess exceptional gravitas, credibility, and influence to navigate complex legislative and regulatory processes. The candidate should have a proven ability to advocate persuasively, negotiate effectively, and build strategic alliances with policymakers, stakeholders, and Feeding America's network leaders. The candidate must also bring robust policy expertise, ideally including a deep understanding of federal legislative processes and anti-hunger programs such as SNAP and the Emergency Food Assistance Program. Strong connections with lawmakers, USDA officials, and other key stakeholders are essential, as is the ability to build and sustain alliances that advance Feeding America's policy priorities. A track record of leading high-performing teams and fostering collaboration across diverse constituencies is essential, as is a commitment to Feeding America's mission and equity-focused organizational culture. Key desired attributes will include: Communicates with Impact and Influence Communicates directly, clearly and with integrity, across all levels. Crafts and delivers timely, impactful communication using multiple modes to impart a clear understanding tailored to the specific needs of all audiences. Leads with Accountability Upholds ethical standards and consistently demonstrates a commitment to doing what is consistent with our values rather than what is expedient. Anchors actions and decisions in our values and mission while building trust and taking responsibility for the hard decisions. Expresses best independent thinking by leveraging data, functional experience, and Feeding America's values to inform decisions. Once decisions are made, actively supports and takes responsibility, and communicates them, regardless of personal point of view. Takes personal accountability for results, demonstrates a learning mindset, self-awareness, self-monitoring, and self-regulation. Collaborates Internally and Externally Builds partnerships internally and externally and works collaboratively with stakeholders, the network, and neighbors to remove silos and gain multiple perspectives to meet shared objectives. Represents Feeding America positively highlighting our mission of ending hunger. Engages and communicates in ways that create brave spaces for collaboration and shared learning. Manages Organization and Business Complexity Translates organizational priorities into specific goals to ensure accomplishment of critical results. Sets clear and ambitious plans and holds self and others accountable for achieving desired outcomes. Interprets new challenges and finds solutions in response to changing circumstances. Achieves or exceeds desired outcomes while managing organizational risk and maintaining space for innovation and new ideas. Creates an environment that encourages doing things differently, where it is safe to learn from mistakes. Focuses on People and Teams Prioritizes people and ensures they are supported and developed in their work with candid, timely, and constructive coaching, and feedback, fosters a learning mindset, and recognizes and rewards strong performance. Focuses on the development of self and others to accelerate performance in current and future roles. Holds self and others accountable to high standards of performance and results. Promotes a healthy and engaging work environment and mobilizes the team around our work and mission. Fosters an Enterprise Mindset Centers our neighbors, and lives into our shared value statement in working with network partners to have the desired mission impact. Acts as a champion of the enterprise by embracing FANO decision making and stewardship. Aligns department and team to enterprise decisions and priorities. Takes ownership for enterprise decisions and processes. Creates and communicates a clear shared vision for the future consistent with the values and mission of Feeding America. Promotes a neighbor-centered strategy and maintains a balanced perspective between short- and long-term priorities. Fosters an Open and Supportive Environment Seeks and values varied perspectives and consistently treats others with fairness, dignity, compassion, and respect - proactively takes action to ensure this is reflected in our culture. Keeps People at the center of what we do and centers our resources to address disparities wherever they exist. Acknowledges, repairs, and recommits when out of our Group Agreements. Is fully engaged in their own personal learning around appreciating varied backgrounds and perspectives, understanding of power dynamics and creating open and supportive environments where all staff can thrive. In terms of the performance and personal competencies required for the position, we would highlight the following: Relationships and Influence An experienced government affairs leader who is skilled at identifying, cultivating, and activating relationships with policymakers, regulators, thought leaders, peer organizations, and partners; leverages relevant relationships to advance Feeding America's nonpartisan mission and impact. Proven skill in bipartisan coalition building. Naturally connects and builds strong relationships across constituencies, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively across stakeholders, including internal leadership, Feeding America networks and communities, and policymakers on both sides of the aisle. Creates a sense of purpose and meaning that generates followership beyond their own personality and engages others to the mission of helping people get the food and resources they need to thrive. An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive for Feeding America's mission. Demonstrated understanding of the communication needs and complexities of working with a national association comprised of diverse members. Executing an Effective Policy Agenda Anticipates and effectively positions Feeding America to respond to policy threats or opportunities while committing the organization to the achievement of long-term ambitions and objectives. Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex external environments and federated organizations with diverse stakeholders. Leading Teams Effectively guides and activates the team by providing provide clear objectives against Feeding America's policy strategy; visibly celebrates and supports the success of the team. The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others. A leader who is self-reflective and drives the organization's performance with an attitude of continuous improvement. Setting Strategy The ability to develop new approaches and leverage a wealth of government affairs experience that drives Feeding America's public policy priorities; creates realistic goals and implementation plans that are achievable and successful. The ability to articulate an inspiring vision for Feeding America and to create an effective strategy that positions and advances anti-hunger policies across party lines. Seeks and translates input from a variety of sources to align others with the organization's strategy and to activate resources in coordination with Feeding America's community networks. Feeding America's goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply. Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Posted 3 weeks ago

Philips logo
PhilipsParis, TX
Job Title Chargé(e) de relations clients- Renouvellements contrats- H/F Job Description Ce poste vous donne la possibilité de gérer les renouvellements de contrats de service de nos clients internationaux, en collaboration avec les commerciaux, en assurant le respect des délais de renouvellement. Mission Gérer des tâches quotidiennes telles que la création, la gestion, le suivi et la maintenance de la base de renouvellement. Générer, réviser et fournir des devis de renouvellement précis aux clients. Identifier et présenter les objections de prix à la direction. Comprendre et gérer le processus d'approvisionnement des clients pour assurer la rapidité des renouvellements de contrats. Demander et réviser le bon de commande du client par rapport au devis de renouvellement pour en vérifier l'exactitude. Examiner et répondre aux demandes de renseignements des clients concernant le soutien au renouvellement. Assister et participer activement aux réunions hebdomadaires de mise à jour sur l'état des renouvellements. Poste basé à Paris (75002). Vos atouts pour réussir Formation supérieure en commerce ou équivalent. Plus de 2 ans d'expérience démontrée dans un rôle de contact avec la clientèle. Capacité à communiquer clairement et efficacement par téléphone et par courriel. Excellentes compétences organisationnelles, rigueur et souci du détail, avec la capacité de gérer un volume élevé de renouvellements. Excellente maîtrise d'Excel et idéalement SAP, Zuora et Salesforce. Anglais et français courant impératif. A propos de Philips ? Nous sommes une entreprise de technologie de la santé. Nous avons bâti tout notre savoir-faire sur la conviction que chaque être humain est important et nous ne nous arrêterons pas tant que chaque individu dans le monde, n'aura pas accès aux soins de santé de qualité que nous méritons tous. Choisissez le travail de votre vie et améliorez la vie des autres. En savoir plus sur nos activités. Découvrez notre histoire. En savoir plus sur notre mission. Si vous êtes intéressé(e) par ce poste et que vous possédez plusieurs des expériences requises, mais pas toutes, nous vous encourageons à poser votre candidature. Il se peut que vous soyez le candidat idéal pour ce poste ou pour d'autres postes au sein de Philips. Pour en savoir plus sur notre engagement en faveur de la diversité et de l'inclusion, cliquez ici. #LI-Office

Posted 30+ days ago

Sunrun Inc. logo
Sunrun Inc.New York, NY
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Sunrun is seeking to hire an Investor Relations Coordinator on the Investor Relations team. This position plays a critical role in ensuring effective engagement with external investors while also providing essential administrative support to the Deputy Chief Financial Officer & Investor Relations Officer, and investor relations team and support the NY Office. The Investor Relations Coordinator will provide support in two key areas: (1) coordinating and executing investor relations activities while also tackling investor targeting, CRM management, and event logistics; and (2) serving as administrative assistant to the Deputy CFO & IRO, Chief Technology Officer along with providing support for key leaders on the team and for the NY office. This position requires strong organizational skills, attention to detail, discretion, and the ability to balance multiple priorities in a fast-paced environment. New York, NY is the preferred location for this role. ESSENTIAL DUTIES AND RESPONSIBILITIES Investor Relations Responsibilities Coordinate investor-related events including non-deal roadshows, investor conferences, conference calls, and one-on-one meetings. Help to optimize engagements with thorough targeting and vetting, background research, and pre- and post-engagement outreach. Efforts span equity, convertible debt and select project finance transactions. Support investor targeting efforts and track engagement with prospective and existing investors. Manage investor relations CRM platform, ensuring data accuracy and timely updates. Maintain investor contact lists, engagement metrics, and reporting. Prepare executive-facing reports on engagements. Assist the team in the preparation of investor communications, including presentations, briefing materials, and call/event coordination as needed. Executive Assistant Responsibilities Provide comprehensive calendar management for the Deputy CFO & IRO, and CTO, ensuring alignment of priorities. Serve as gatekeeper for calls and meeting requests directed to the Deputy CFO & IRO, CTO, and the investor relations team. Coordinate travel arrangements, including itineraries, accommodations, and logistics. Prepare, process, and track expense reports in accordance with company policy for the Deputy CFO & IRO, and CTO. Manage team subscriptions with key vendors and related expense processing. Support special projects, ad hoc requests, and administrative tasks for several members of the finance team. Manage daily office administration for a small office space, including ordering supplies, handling mail and packages, and maintaining an organized workspace. Qualifications Education and Experience Bachelor's degree in business, finance, communications, or a related field preferred. Minimum 2 years of experience in investor relations or investment banking (e.g., equity research assistant or corporate access specialist), executive support, or related administrative/coordination roles. A deep understanding of the investor ecosystem is imperative, such as the roles of sell-side analysts, investment bankers, buy-side investors. Knowledge, Skills, and Abilities Strong organizational and project management skills, with ability to handle multiple tasks simultaneously. Professional presence with discretion in handling confidential information. Proficiency in Google Suite (Google Docs, Sheets, Slides) preferred. Self-starter with ability to anticipate needs and work independently. Recruiter: Amanda Frock (amanda.frock@sunrun.com) Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $91,699.34 to $122,265.78 Compensation decisions will not be based on a candidate's salary history. You can learn more here. This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com. Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

Posted 1 week ago

U logo
University of California SystemSan Francisco, CA
Job Summary Please note: This position requires 4 days onsite in San Francisco The Labor and Employee Representative 3 leads local negotiations; conducts supervisory training; ensures that management interests are represented and employee rights are protected, and promotes proactive management practices to reduce grievances, unfair labor practice charges, charges of discrimination and employment-related litigation. Uses labor relations concepts and skills as a seasoned experienced professional with a comprehensive understanding of labor/union issues, resolves complex issues. Normally receives little instruction on day-today work. General instructions may be provided on new assignments and initiatives The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $78,900 - $167,300 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications Bachelor's degree in related area and minimum four years of experience or an equivalent combination of education and experience Knowledgeable regarding labor/employment law and the principles and techniques of labor negotiations. Able to apply effective bargaining strategies in order to ensure successful outcome for all parties. Has knowledge of applicable state and federal laws and court decisions regarding employment related matters. Demonstrates skills necessary to bargain and represent the organization's interests effectively. Position may require specialized knowledge within labor relations field. Demonstrated ability to handle very difficult or volatile situations/individuals effectively. Preferred Qualifications In-depth knowledge of the principles of advocacy in order to represent the organization in various dispute forums. Demonstrates thorough knowledge of organizational policies and procedures. Public Sector, higher education academic experience.

Posted 4 days ago

Compass logo
CompassManhattan, NY
As an Employee Relations Partner on our P&C Business Partnering Team at Compass, you'll play a key role in fostering a fair, inclusive, and legally compliant workplace. You'll be responsible for managing and resolving complex employee relations (ER) matters, conducting thorough investigations, and coaching leaders through sensitive interpersonal and performance issues. This individual contributor role also provides strategic ER support to the People Business Partnering team and managers across the organization, ensuring a consistent, proactive, and employee-centered approach to workplace concerns. Please note: this role is a 100% in-office role based out of our NYC HQ Office (Union Square). What You'll Do: Employee Relations Case Management & Investigations Lead and conduct thorough, impartial investigations into employee complaints, misconduct, and workplace issues, ensuring fairness, consistency, and legal compliance. Manage high-risk and complex ER cases involving performance management, terminations, policy violations, interpersonal conflict, leaves of absence, and reasonable accommodations. Collaborate with People & Culture (P&C) Business Partners and the Employment Legal team to develop solutions that balance business needs, mitigate risk, and promote a positive employee experience. Serve as a subject matter expert and escalation point for P&C Business Partners and managers on sensitive or high-risk ER matters. Ensure all ER issues are handled in accordance with company policies and federal, state, and local employment laws. Maintain detailed, confidential, and compliant records of investigations, findings, and resolutions in a centralized case management system. Coaching, Guidance & Manager Support Provide real-time consultation and coaching on a variety of complex employee relations topics, including conflict resolution, engagement risks, and performance issues. Support and guide managers through difficult conversations with employees, such as performance feedback, disciplinary actions, and behavioral concerns. Empower business leaders to apply best practices in employee management, fostering a fair, respectful, and compliant work environment. Policy Development, Insights & Strategic Initiatives Lead in reviewing and developing employee relations policies and procedures to ensure clarity, consistency, and legal compliance. Analyze ER case trends and root causes to identify systemic issues and recommend proactive, data-informed interventions. Provide ER expertise and risk assessment during organizational changes (e.g., restructurings, reductions in force), ensuring alignment with internal protocols and employment laws. What We're Looking For: 5+ years of experience in an HR role focused on Employee Relations Extensive experience in Employee Relations, ideally in a high-growth or fast-paced environment. Demonstrated success managing and resolving complex ER matters, including investigations, conflict resolution, and accommodations. Deep knowledge of employment laws and regulatory compliance across U.S. jurisdictions. Excellent interpersonal, coaching, and communication skills with the ability to build trust at all levels of the organization. Strong analytical skills, sound judgment, and the ability to manage sensitive issues with discretion and confidentiality. High attention to detail and commitment to accurate case documentation and record-keeping. Comfortable navigating ambiguity and adapting ER strategies to changing business needs. Compensation: The salary pay range for this position is a base pay of $120,000-$170,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Posted 1 week ago

H logo
HarbourVest Partners LLC.Boston, MA
Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and the drive to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add talented individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences maximizes the potential of both the individual and the firm HarbourVest is an equal opportunity employer. The Principal, Credit Distribution Team professional is a new position and unique opportunity to help build and grow the Private Credit business at HarbourVest. As a leading contributor of the global Investor Relations (IR) team, this professional will partner closely with the Private Credit investment team and the existing US-based and global IR team members to build and execute on a capital raising and investor relations strategy for the business. This professional will be responsible for orchestrating engagement with existing and prospective credit-focused institutional Limited Partners (LP) and raising capital for the firm's Private Credit commingled funds and separate account strategies, working across regions and institutional investor types. The ideal candidate is someone who is: Capable of managing efficient and successful fundraising processes, scheduling and attending meetings, and have experience driving a fundraising agenda, working in partnership with global IR team. Methodical and collaborative with their approach to investor outreach, prospecting, cross-selling and ongoing client management, and thoughtfully tenacious and persistent. Able to have thoughtful dialogue with investment team members regarding different investment opportunities, fund structures, and product development ideas/interests based on LP conversations, etc. What you will do: Relationship Management & Fundraising: Thoughtfully identify new investor relationships, engage in appropriate investor targeting, and monitor and evaluate existing investor relationships, working in collaboration with the existing global IR team, in order to drive capital formation across the private credit platform. Organize and participate in meetings and presentations to prospective investors interested in credit strategies, including public and corporate pension plans, insurance companies, endowments, foundations, family offices, and investment consultants. Build and uphold HarbourVest's Private Credit investor relationships on all levels, collaborating with the firm's global IR team for effective and coordinated contact management. Provide market feedback to support and drive product development. Portfolio Understanding & Credit Product Knowledge: Quickly learn and demonstrate a thorough understanding of HarbourVest's Private Credit investment approach and philosophy. Participate in investment team meetings, and develop an in-depth understanding of the firm's credit offerings to credibly articulate, in verbal and written form, with LPs the various attributes of HarbourVest's Private Credit performance, capabilities, initiatives etc. Leverage strong financial acuity to discuss HarbourVest's Private Credit funds in levels of technical depth and detail with sophisticated investors. Be able to articulate how HarbourVest's Private Credit funds fit into an investor portfolio based on risk, investor appetite, etc. Positioning and Marketing Communications: Build and raise the external profile of the HarbourVest Private Credit business with the global institutional investor community and consultant communities. Maintain a strong understanding and view on the competitive landscape and investor demand and communicate trends, updates and insights both internally, to members of the investment and IR teams and externally, in engaging with institutional LPs, investment consultants, etc. Articulate the HarbourVest Private Credit story, history, track record, performance and growth plans for the business. Educate investors on Private Credit portfolio activity, fund structures, and global reach of the business to give investors comfort & confidence in capabilities and offerings. What you bring: Private credit product knowledge and fluency with capital markets and the ability to lead in-depth conversations with LPs regarding credit strategies, performance, structures, risk, etc. Intimate knowledge of the private credit target investor base and established, positive relationships with senior credit investment decision-makers at institutional LPs. Ability to cultivate relationships over time and drive a thoughtful, successful sales process. Demonstrated track record of raising credit capital from institutional LPs Ability and desire to work collaboratively with global IR and investment teams and across internal functions to achieve results, deliver for LPs, etc. Proficient in communication skills, both oral and written, and proficient in presentation skills Education Preferred Bachelor of Arts (B.A) or equivalent experience Experience 10+ Years of capital raising experience working within a private credit firm, placement agent and/or a well-respected alternative investment firm with strong private credit offerings #LI-Hybrid

Posted 30+ days ago

M logo
Metropolitan Transportation AuthorityNew York, NY
Position at MTA Headquarters JOB TITLE: Senior Labor Relations Representative DEPT/DIV: Labor Relations WORK LOCATION: 420 Lexington Ave FULL/PART-TIME FULL SALARY RANGE: $93,000 - $103,000 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide counsel and direction on the administration of labor agreements to ensure Metro-North Railroad's (MNR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect MNR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes. Responsibilities: Arrange, attend, and participate in monthly conferences with union representatives to discuss contract grievances and employee discipline appeals; perform analytical review of claims, grievances, and discipline transcripts; prepare substantive letters of decision to Union General Chairman within specified time limitations set forth in collective bargaining agreements. Provide prompt and accurate responses to labor contract questions or concerns raised by operating department managers by telephone or email inquiries. Prepare written responses to correspondence received from outside agencies, unions, and employees. Draft legal briefs and serve as the MNR management advocate at final and binding arbitration sanctioned by the National Mediation Board for all contract grievance and employee discipline cases. Provide leadership and management on the interpretation and application of Collective Bargaining Agreements. Provide formal and informal instruction to Supervisors and Managers on the application of the labor agreements and on resolving disputes. Other duties as assigned. Qualifications: Knowledge/Skills/Abilities: Working knowledge of federal and state employment and labor laws. Working knowledge of mediation techniques. Familiarity with the interpretation and application of FMLA and ADA. Strong negotiation and conflict resolution skills. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to interact with all levels in the Company and external contacts. Working knowledge of collective bargaining agreements, arbitration procedures, and the ability to analyze labor issues and apply the agreements to those issues. Must be able to conform to specific time limitations and deadlines. Working knowledge of Microsoft Office Suite and/or comparable applications. Education and Experience: Bachelor's Degree in Industrial/Labor Relations or related field. Minimum of five (5) years of experience in Labor Relations, including labor contract administration, grievance handling, and the presentation of arbitration cases. A law degree or Master's Degree in labor relations (or a related discipline), with two years of related experience, may be substituted for the above required experience. Preferred: Law Degree strongly preferred. Master's Degree in Industrial/Labor Relations or related major. Familiarity with the MTA's policies and procedures Familiarity with the MTA's collective bargaining procedures. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 30+ days ago

Edfinancial logo
EdfinancialMontgomery, AL
Description Location: Montgomery, AL Company: Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you! Compensation and Benefits: Base Wage: $17.75 per hour Additional Benefits: $4.93 per hour for medical, dental, vision, FSA, or HSA Additional Perks: 11 paid holidays, generous PTO, supportive leadership, and a positive team culture About Us: We prioritize career growth, with 99% of entry-level employees who stay over two years advancing in their careers. We offer a casual work environment, a focus on employee well-being, and opportunities for personal development through tuition reimbursement and leadership programs. Role Overview: As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience. Your role involves solving problems and ensuring customer satisfaction with the support of experienced agents. Qualifications: High school diploma Strong computer skills Excellent customer service and phone skills Ability to obtain federal security clearance Work Schedule: Flexibility is required for evening shifts. Peak periods extend hours of operation. Hours of Operation (MST): Monday: 7:00 a.m.- 8:00 p.m. Tuesday- Wednesday: 7:00 a.m.- 7:00 p.m. Thursday- Friday: 7:00 a.m.- 5:00 p.m. Saturday- Sunday: Closed Peak Periods: January- March July- August October Apply Now: For a quick and easy application, please complete our 5-minute mobile-friendly form. We look forward to meeting you!

Posted 2 weeks ago

G logo
GrowMark Inc.Syracuse, NY
SALARY RANGE: $21.00 - $23.00 SEEDWAY, LLC is headquartered in Hall, New York and currently employs 280 employees (including seasonal workers) nationwide. SEEDWAY is part of the GROWMARK system, an agricultural subsidiary serving more than 100,000 customers across North America, Canada, and Mexico. SEEDWAY, LLC is a full-line seed company providing high quality, high-performing farm seed products as well as lawn and turf products throughout Pennsylvania, New York, New England states, Florida, and South Carolina. We offer a leading line of vegetable seed for growers in the United States and Eastern Canada. Warehouse Lead / Customer Relations

Posted 30+ days ago

Land O' Lakes logo
Land O' LakesTulare, CA
Labor Relations Specialist We are looking for a Labor Relations Specialist to join our HR team at the Land O'Lakes Tulare Dairy plant. You will be responsible for supporting the relationship with the union, engaging with employees, conducting floor investigations, and reviewing and interpreting the CBA (Collective Bargaining Agreement). You will also provide guidance and support to managers and supervisors on labor relations issues and policies. Hours: 8am to 5pm Mon, Wed, Fri and 6am to 3pm on Tue, Thrs to be available for 3rd shift support. ESSENTIAL DUTIES & RESPONSIBILITIES Relationship Management: Maintain a productive relationship with the union representatives and employees. Communicate effectively and proactively with the union on changes, issues, or concerns. Listen with the intent to understand the employees'/unions' perspective. Participate in communicating grievance responses, preparing for arbitrations, and negotiations as needed. Employee Engagement: Foster a culture of engagement and collaboration among employees. Address and resolve employee complaints and concerns. Floor Investigations: Conduct thorough and timely investigations on employee relations/labor relations matters, such as misconduct, reported contract violations, and/or performance issues. Document and report findings and recommendations. Ensure compliance with company policies and procedures, as well as federal, state, and local laws. Contract Review and Interpretation: In collaboration with the Labor Relations Manager, HR Manager, and corporate Labor Director, provide guidance and advice to managers and supervisors on contract provisions, policies, and practices. Ensure consistent adherence to contract terms and conditions. Required Experience & Knowledge Bachelor's degree in Human Resources, Labor Relations, or related field and minimum of 2+ years of experience in labor relations, union relationship management experience, preferably in a manufacturing environment. In lieu of degree, 5+ years of experience in labor relations or union relationship management experience. Knowledge of CA labor laws, regulations, and best practices. Excellent communication, negotiation, and conflict resolution skills with third parties. Strong analytical, problem-solving, and decision-making skills. Proven ability to work independently and collaboratively in a fast-paced environment with multiple priorities active. Proficiency in Microsoft Office and HRIS systems. Salary Range: $79,200 - $118,800. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges. #LI-MS1 About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k). Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Posted 1 week ago

Waystar logo
WaystarAtlanta, GA
ABOUT THIS POSITION The Payer Relations Specialist is responsible for initiatives to identify and build contractual relationships with payers for direct data connections with those payers. As a key member of the Waystar payer relations team, the Payer Relations Specialist will drive new value for Waystar's clients by unlocking new partnerships and capabilities with Insurance Carriers, help improve Waystar's outcomes and lower costs by using payer support connection methods to effectively exchange data with payers, build and sustain high-value networks and create collaborative partnerships with payers. This role positions the organization for sustainable financial performance through sophisticated and innovative payer strategies. This role will report to the Sr Director of Product Operations. WHAT YOU'LL DO Payer Relationship Management: Identify payer connections needed by Waystar clients and applications Self-directed efforts to prospect, build and maintain a new connection pipeline Develop and maintain strong relationships with payers, including health insurance companies, managed care organizations, and government agencies. Create new, mutually beneficial data exchanges that drive value for providers and health insurance companies. Negotiate contracts and agreements with payers to ensure favorable terms and conditions. Stay informed about payer policy and procedure changes and implement necessary adjustments. Identify cost-saving opportunities and implement strategies to improve financial performance. Track and communicate the status of payer contracting and connections activities OPTIONAL DETAILS --Looking for some details? Execute and manage the company's overall payer strategy to transition to highly effective, secure, and reliable payer connectivity. Develop strategies to advance payer partnerships and overall efforts to maximize the value of strategic payer partnerships for the organization. Effective written and verbal communications skills to build and maintain relationships with Waystar peers and Waystar leaders Maintain working knowledge of data exchange standards and technologies to include X12, FHIR, APIs and connection methods used in the industry Apply financial and analytic acumen to achieve desired outcomes. Maintain close working relationships with payers, including joint contracting, planning, and joint ventures. Responsible for ensuring that established financial and quality goals are achieved. Maintains productive working relationships. WHAT YOU'LL NEED Do you fit our team? 5+ years industry experience in healthcare organizations Must demonstrate a track record of effectively communicating with healthcare organizations Dedication to excellence and innovation regarding continuous quality improvement, patient care models and clinical integration. Knowledge and understanding of the driving forces in the local, state, and national healthcare markets and the ability to assess emerging trends and needs and develop plans to address such trends. Must possess excellent written, verbal, and listening communication skills and be comfortable and effective in working with all levels of management. Include evidence and commitment to continuing professional development. Preferred Skills: Experience with electronic health records (EHRs) and other healthcare technology platforms. Knowledge of coding and billing practices. Experience with revenue cycle management including payer relationships. Strong Excel, Power BI, and PowerPoint experience and skills ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

Datadog logo
DatadogNew York, NY
We are looking for a highly experienced Head of Global Analyst Relations to lead Datadog's analyst engagement worldwide. This leader will oversee a team of Analyst Relations Managers across geographies, driving consistent and impactful interactions with top-tier analyst firms. The role requires a strategic thinker with deep industry knowledge, a proven track record of influencing analyst evaluations, and the ability to guide complex cross-functional initiatives that position Datadog as a category leader. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Strategic Leadership: Develop and implement a global analyst relations strategy that elevates Datadog's visibility and credibility in the industry. Team Oversight: Lead and mentor the global Analyst Relations Managers, providing guidance, coaching, and ensuring consistent alignment across regions. Analyst Engagement: Build and strengthen relationships with leading industry analysts at Gartner, Forrester, IDC, and other key firms. Act as a trusted advisor and spokesperson to effectively communicate Datadog's vision, strategy, and product differentiation. Influence Market Perceptions: Drive proactive engagement with analysts to shape industry research, reports, and rankings (e.g., Magic Quadrants, Waves, MarketScapes). Executive Partnering: Collaborate closely with Datadog's executives and product leaders to prepare for analyst briefings, inquiries, and advisory sessions. Message Development: Ensure consistency and clarity of Datadog's messaging across analyst interactions, aligning with broader communications and marketing strategies. Measurement & Impact: Establish KPIs and reporting mechanisms to track the influence of analyst relations on market perception, sales enablement, and brand reputation. Cross-Functional Collaboration: Partner with marketing, product, sales, and customer success teams to align analyst engagement with business priorities. Who You Are: Bachelor's degree with 12+ years of related analyst relations or communications experience, or Master's degree with 8+ years of experience (or equivalent). 5+ years of leadership experience, including significant second-line or departmental leadership managing global teams. Demonstrated success leading global analyst relations functions for a high-growth technology company. Strong network and established relationships with top-tier industry analysts and firms. Proven ability to influence analyst evaluations and drive improved positioning in industry reports. Exceptional communication, presentation, and interpersonal skills, with executive presence. Experience managing large-scale, cross-functional programs in fast-paced environments. Deep understanding of enterprise software, cloud, observability, or cybersecurity markets preferred. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-class benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Posted 2 weeks ago

Apex Analytix logo
Apex AnalytixGreensboro, NC
A snapshot of what you would do: We are seeking a Supplier Relations Specialist (SRS) to assist in the Recovery audit process working with our clients' suppliers to ensure we are completing an efficient and successful audit for our clients. The Supplier Relations Specialist is responsible for obtaining accounting statements from suppliers that reflect our client's financial status/transactions.You will review, identify, and contact vendors by telephone, email, and fax to obtain accounting statements to achieve assigned weekly export targets. You will track their call information received in appropriate databases by making notes of every conversation with vendor in the database with brief detailed notes. The SRS position plays a key role in capturing outstanding transactions not yet processed by the client. The ideal candidate thrives in an environment where they can utilize their time management, independence, and conflict resolution skills. Required location is working onsite in our Greensboro, NC Office. Contact vendors via telephone to obtain a statement or an aging schedule per vendor list and handle all calls in a professional manner and obtain weekly call targets Locate vendors via Vendor Research Tool, internet, APEX for phone number/address Review, identify and contact additional vendors with previous client project recoveries by telephone, email and fax to obtain statements (call goal established by mgmt) Re-contact vendors for updated statements where credits were previously out of scope and are now in scope that was never exported. Achieving assigned weekly export targets Track information received in appropriate databases by making notes of every conversation with vendor in the database with brief detailed notes Required Skills: Fluent or strong background in the one of the following languages is required: German, French, Italian Fundamental knowledge of various office machines (copiers, fax, etc.). Adept at prioritizing duties in a fast-paced environment Strong attention to detail and ability to multitask Outstanding verbal and written communication skills for communicating with internal and external staff Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications Independent, Dependable, Inquisitive, Initiative Required Experience: 2+ years of customer service or relevant business experience An Associate's degree in accounting, business administration, or equivalent; Bachelor's degree is preferred. Relevant experience may be considered in lieu of education. Experience contacting suppliers/customers via the telephone Experience in a call center environment is a plus About Us: APEX Analytix is the leading provider of trusted supplier data; supplier portal software; controls, audit and analytics software; and AP recovery audit services. We protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and audit services are built on our SmartVM database of over 20 million supplier records with contacts, scored for accuracy and age, based on integration with over 650 external data sources and over 10 million communications with suppliers each year. APEX Archimedes, an advanced cognitive technology and innovation system, supported by IBM Watson, is integrated into APEX Analytix software and services to harness the power of the future through smarter recoveries, controls, analytics, working capital and supplier data. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade. Our Culture: At APEX Analytix, our culture drives everything! We live our culture of performance, respect, candor and fun-in that order. Performance is measured by delivering value to our clients, generating goodwill, trust and partnership. Sincere respect for each other, our diverse backgrounds and our well-being are our cornerstones. We value open and honest relationships with each other, our clients and our communities. And, life is too short to not have fun! We look for team players who possess the qualities of being humble, hungry and smart. We recruit candidates who will strive for accountability in performance and career growth, serving our clients in long-term respectful relationships, and working in a diverse and caring environment. The Perks: We owe our growing success to our team of bright, passionate, and innovative individuals. We truly value our associates and strive to provide the highest quality benefits program, offering competitive compensation packages with tailored bonus plans and generous benefits. Our benefits include health and insurance plans (medical, dental, optical, life insurance, disability insurance, FSA, HSA employee assistance program, supplemental insurance options and pre-paid legal), a generous paid time off plan, 401k plan, flexible work schedules, wellness programs (company fitness and weight loss challenges, financial wellness software tool, and gym membership stipend), associate and customer referral bonus programs, and paid community hours. And here at APEX Analytix, you won't get lost in the shuffle. Our focus on internal training, growth and development results in annually filling over a quarter of our open positions with internal promotions! With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. If you are looking for a place to shine, come join the team!

Posted 30+ days ago

CareBridge logo
CareBridgeAkron, OH
Location: Cleveland OH, Akron OH Hours: M - F Standard Working hours Travel: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Position Overview: Develops and maintains positive relationships with providers within a local health plan's LTSS/HCBS provider network. Researches and resolves operational issues. How You Will Make an Impact: Works with operational departments to address provider grievances and service issues Provides explanations to providers regarding contract compliance, company procedures and policies, etc Recruits, orients and provides high quality service to providers Identifies sufficient number and location of providers to meet area needs Acts as a liaison to support contract execution Identifies key opportunities for provider training Conducts virtual and in-person provider visits to support LTSS network Functions as a high level technical resource to resolve or facilitate complex provider issues Addresses major issues related to systems, customer service issues, new network implementation, etc Required Qualifications: Requires a BA/BS degree and a minimum of 3 years experience as Network Services Specialist or as a Trainer; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: Experience working with LTSS and or Waiver populations preferred Experience presenting to leadership and varied audiences preferred Experience with provider relations preferred Quality background preferred Interpersonal Skills is a must Ability to operate independently strongly preferred Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 3 weeks ago

Northeast Georgia Health System logo

Consultant-Employee Relations

Northeast Georgia Health SystemOakwood, GA

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Job Description

Job Category:

Human Resources

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Employee Relations Consultant (ERC) is as a member of the HR Business Partner (HRBP) Team with a primary responsibility of performing investigations of complaints alleging workplace discrimination, harassment, retaliation, workplace violence, and other violations of Northeast Georgia Health System's (NGHS) workplace policies. In the absence of active formal investigations, the ERC engages in other day-to-day employee relations work, including but not limited to consulting with employees and management on workplace matters, workplace policy interpretations and conflict resolution. ERC is also responsible for the collection and analysis of data to identify issue trends and opportunities for proactive issue mitigation.

Minimum Job Qualifications

  • Licensure or other certifications: SHRM, HRCI, or ASHHRA Certification or ability to obtain within one (1) year of employment.

  • Educational Requirements: Bachelors Degree.

  • Minimum Experience: Three (3) to five (5) years in a Human Resources role with Employee/Labor Relations as a primary job function, or three (3) to five (5) years of investigative management experience.

  • Other:

Preferred Job Qualifications

  • Preferred Licensure or other certifications:

  • Preferred Educational Requirements:

  • Preferred Experience:

  • Other:

Job Specific and Unique Knowledge, Skills and Abilities

  • Comprehensive understanding of federal and state labor law including EEOC, FMLA, and ADA

  • Excellent interviewing skills

  • Work well with employees at all levels of the organization

  • Strong interpersonal, organizational, and critical thinking skills

  • Ability to interface effectively with all levels of employees, managers and executives

  • Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations

  • Must be detail-oriented and organized, with excellent follow-through and analytical skills

  • Proficiency using Microsoft Office software including Outlook, Word, Excel and PowerPoint

  • Workday experience preferred

  • Comfortable working in a matrix leadership environment

Essential Tasks and Responsibilities

  • Work in collaboration with HRBP to provide employee relations support within assigned NGHS work units.

  • Conduct investigations in a thorough, impartial, ethical and professional manner to ensure factual response.

  • Prepare investigative reports to summarize findings in a clear, concise, timely, accurate and efficient manner.

  • Evaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public.

  • Consult with employees and management on workplace matters, workplace policy interpretations and conflict resolution.

  • Partner with HRBP and legal counsel to prepare for and when necessary attend mediations, arbitration or other court proceedings.

  • Assist with the review and approval of appropriate disciplinary action against employees who violate rules and regulations.

  • Collect and analyze data related to workplace issues and trends and generate monthly metrics and reports for management review, visibility and tracking purposes.

  • Timely completion and submission of employer responses to Department of Labor for unemployment claims.

  • Effectively interpret and assist in providing guidance to management related to FMLA and ADA implications related to leave extensions and reasonable accommodations.

  • Assist with development of needs assessment process for training initiatives related to investigations, disciplinary action and policy interpretation.

  • Facilitate employee relations training as needed.

  • Assist with special projects and performs other duties as needed.

Physical Demands

  • Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

  • Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

  • Vision: Heavy, Frequently 31-65% of time

  • Kneeling/Stooping/Bending: Occasionally 0-30%

  • Standing/Walking: Occasionally 0-30%

  • Pushing/Pulling: Occasionally 0-30%

  • Intensity of Work: Frequently 31-65%

  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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