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Broadridge logo
BroadridgeEdgewood, NY
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We're hiring a Client Relationship Administrator to be the first point of contact for our clients. In this role, you will address client concerns, anticipate challenges, and provide support across our suite of products and services. You will communicate with existing clients in person, over the phone, and via email to understand their needs and provide guidance and industry expertise. Responsibilities: Build and deepen client relationships, driving satisfaction and advocacy as reflected in Net Promoter Score (NPS) results. Works with a complex client base to plan proxy and interim distributions accurately and efficiently for both Registered and Beneficial shareholder base. Provide timely, accurate updates on mailing status, voting progress, and other project-related inquiries. Partner with teammates and cross-functional groups to improve internal processes and enhance the client experience; Appropriately communicate and escalate external client concerns in a timely manner to mitigate risk. Update and monitor internal reports to ensure the timely and efficient progress of each campaign. Analyze straightforward issues using technical experience, sound judgment, and precedents; understand key business drivers to solve problems and advise clients appropriately. Contribute to continuous improvement by using and creating departmental procedures and participating in annual reviews, as well as participating in projects that improve client satisfaction and processing efficiency. Participates in annual departmental and cross-functional training to broaden industry knowledge and experience. Qualifications: 2-3 years experience in a client service or client-facing role. Ability to work in a fast-paced, high-pressure environment. Must be detail oriented, demonstrate the ability to multi-task, and have excellent time management skills. Outstanding presentation, written and verbal communication skills. Possess the ability to establish good personal and working relationships with clients. Salary range $25 - $28 hourly. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. #LI-DS1 #LI-Hybrid We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

Posted 30+ days ago

CareBridge logo
CareBridgeWright-Patterson Air Force Base, OH
Be Part of an Extraordinary Team The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. Community Relations Consultant- Ohio MyCare- Southwest Ohio Location: This role is based in Ohio; with this position located in the Southwest Region of the state. Our desired candidate will be located in Darke, Shelby, Logan, Miami, Champaign, Preble, Montgomery, Greene, Butler, Warren, Clinton, Hamilton, Clermont, Brown, Highland, or Adams counties. Ohio residency is a requirement for this position. Hybrid Workforce Schedule: This role is a Full Time and Field Based; in the Cincinnati/Southwest Region of Ohio. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: The schedule is highly variable and event-dependent; requires the ability to have flexible evening and weekend availability. *Typically, Sundays are always free. The Community Relations Consultant is responsible for supporting the planning and implementation of corporate generated community relations activities or managing community relations activities for a state plan. How You Will Make an Impact Primary duties may include, but are not limited to: Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community. Responsible for growing membership through educating and servicing the MyCare population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members. Acts as service representative for assigned projects and a resource to members and community. Coordinates volunteer activities by planning, organizing and providing volunteer management for events. Responds to requests for funding. Conducts marketing activities, events, exhibits, education, and presentations to educate members and maintain and/or establish relationships with providers, community, and faith-based organizations. Identifies and enlists the cooperation of individuals, groups, social service agencies, and other community organizations in educational and outreach activities. Tracks utilization of company contributions. Serves as a representative at company sponsored events. Develops and implements communication plans. Manages relationships with external constituencies. Ensures consistent compliance with all state, federal, and company specific requirements. Minimum Requirements: Requires a BA/BS in communications or a related field; 3 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Excellent interpersonal and communication skills, with the ability to connect with diverse populations and build strong relationships with community leaders. Experience in community outreach or community health workers strongly preferred. Strong organizational and project management skills. Experience and ability to use all Microsoft Office products, including Excel (intermediate level), Outlook, Word, and SharePoint. Experience in using Salesforce is strongly desired. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Elme Communities logo
Elme CommunitiesAlexandria, VA
RESIDENT RELATIONS MANAGER WHY WORK FOR ELME COMMUNITIES? Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that everyone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, and a well-maintained community. With a focus on middle-income renters, and as part of this experience, compassionate customer service, respectful communication, timely, quality repairs, and swift, empathetic follow-through are at the heart of our customer journey. If this resonates with you, you might be a great addition to our growing team. When you join our Leasing and Resident Experience team as a Resident Relations Manager you are joining a passionate team dedicated to nurturing belonging in our apartment communities. This role is a pathway to leasing and community management opportunities. PRIMARY RESPONSIBILITIES: Trust Builder and Ambassador of Exceptional Resident Experiences Elevate the customer service experience for existing and prospective residents in accordance with our service standards. Engage with existing and prospective residents, guests and vendors to solve problems and provide timely assistance. Maintain organized records and provide office support. Contribute to resident satisfaction and retention efforts with smiles, empathy, empowered execution, and a commitment to achieving team goals. Demonstrate integrity and professionalism in dealing with residents, prospects, employees, and outside contacts. Champion Company values and operations standards. Demonstrate your learning agility by owning your path to professional development and advancement. Follow up on all resident inquires and complaints. Effectively and professionally resolve conflict with residents. Work with legal on lease violations (follow up until resolutions). Notify and deliver violation notices (and notate accounts). Work with Maintenance to coordinate service requests. Schedule work in occupied units with Maintenance and contractors. Work with the CapEx team to notify residents of scheduled work. Pest control management. All resident's notification in relation to work, complaints, violations, maintenance issues, and related activities, etc. Coordinate temporary housing for residents with major maintenance issues (using on-site gues suites). Work with the team on resident events. Escalate and communicate residents inquires, concerns, and violations to GM that can't be resolved by the Residential Manager. The hourly range for this role is $31.73-$33.65 per hour (subject to experience) Additional Compensation: In addition to the base salary, this role may be eligible to participate in our monthly and annual bonus programs, which may include leasing commissions, renewal bonuses, and spot awards. TEAM MEMBER BENEFITS: Elme Communities is excited to offer full-time team members a suite of benefits designed to support you both in and out of the office. Here's what you can expect: 401(k) Matching: Plan for your future with our generous 401(k) matching program. Dental Insurance: Keep your smile bright with our comprehensive dental coverage. Health Insurance: Choose from 3 plan options to find the perfect fit for your healthcare needs. Life Insurance: Gain peace of mind for you and your loved ones with our company-paid life insurance policy. Disability Insurance: We've got you covered with both short-term and long-term disability insurance. Paid Time Off: Recharge and relax with our paid time off policy. Paid Holidays: Celebrate life's moments with paid time off on holidays. Pet Insurance: Because we know your furry friends are family too! Rent Discount: Enjoy a 30% discount on rent at any of our communities to make your living situation more affordable and stress-free. Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.

Posted 4 weeks ago

Brandeis University logo
Brandeis UniversityWaltham, MA
Brandeis University seeks an accomplished and visionary leader to serve as its next Vice President for Alumni Relations, the University's chief alumni engagement officer. This senior role offers the opportunity to shape and elevate alumni engagement across the Brandeis community, inspiring lifelong connections that reflect the University's mission, values, and legacy of social justice. As a key member of the Institutional Advancement leadership team, the Vice President will: Lead and develop the Alumni Relations Unit, fostering a collaborative, results-driven, and high-performance culture. Build and steward relationships with alumni leaders, trustees, and campus partners, serving as the primary university spokesperson for alumni engagement. Design and implement a strategic plan for alumni engagement that includes clear metrics, innovation, and impact-driven programs. Partner on communications strategy to ensure consistent, compelling storytelling and outreach that deepens alumni pride and connection. Create and deliver experiences that advance engagement, volunteer leadership, fundraising, and stewardship. Serve as a senior IA leader, contributing to strategies, policies, and initiatives that drive advancement goals. Qualifications Bachelor's degree required; advanced degree preferred. 10+ years of progressively responsible experience in alumni relations, advancement, or a related field, including at least 5-8 years in a senior managerial role. Demonstrated expertise in strategic planning, volunteer leadership, and team development. Exceptional communication, relationship-building, and political savvy, with the ability to navigate complex organizations. Deep appreciation for Brandeis' history, mission, and values, with a strong commitment to fostering inclusive, lifelong alumni engagement. This is an extraordinary opportunity for a politically savvy, intellectually sophisticated, and polished professional who thrives in dynamic environments and brings creativity, innovation, and measurable impact to their work. The successful candidate will be both a collaborative team player and an inspiring leader who enjoys stewarding high-level volunteers and working in partnership across a vibrant campus community. Join Us At Brandeis, alumni engagement is more than a program-it's a shared mission to sustain lifelong connections and advance the University's legacy of academic excellence and social justice. If you are a strategic, innovative, and values-driven leader ready to make a transformative impact, we invite you to apply. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")

Posted 1 week ago

K logo
KONE Inc.Lisle, IL
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team as our Employee Relations Investigator for KONE Americas in KONE Lisle, IL? Do you enjoy analyzing evidence, documentation, and other relevant materials to determine finding? Does maintaining confidentiality and ensuring the integrity of the investigation process motivate you? Do you thrive in areas where you collaborate with P&C, Legal, and management teams to address and resolve employee relations issues? Are you skillful with conducting comprehensive investigations into employee incident reports? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Location of position: Lisle, IL As our Employee Relations Investigator, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring 3+ years of progressive and successful (experience in employee relations, HR investigations, or a related role (including conducting interviews and in a corporate/large organizational setting) to KONE. You will use the knowledge gained through your bachelor's degree (Human Resources, Business Administration, or a related field) or professional certification in HR (e.g., SHRM-CP, PHR). Hiring requirements Thorough understanding of employment laws and regulations. Excellent investigative and analytical skills. Exceptional written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. Strong interpersonal skills and the ability to build trust and rapport with employees at all levels. Detail-oriented with strong organizational skills. Ability to work independently and manage multiple investigations simultaneously. At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Just some of our many benefits include: Competitive salary Flexible work schedule Opportunities to learn and grow 401K Employer Match 401k Employer Non-elective Contribution Well-being Program Medical, Prescription, Dental and Vision Insurance Digital Health Solutions & Telehealth Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Family Assistance Program (EFAP) Family & Medical Leave Parental Leave Leave to Care for a Domestic Partner Paid Time Off & Holidays Company Paid Life and AD&D Insurance Supplemental Life and AD&D Insurance Company Paid Short-term and Long-term Disability Buy-Up Long-term Disability Critical Illness Insurance Hospital Indemnity & Accident Insurance Identity Theft Protection Legal Insurance KONE Credit Union Tuition Reimbursement Commuter Benefits Annual Base Pay Range: The hiring range for this role is $90,300 - $124,190. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. Variable Compensation KONE Annual Bonus plan at 10% Target Incentive based on achievement of company goals and individual goals. Come share your passion and energy to make a positive impact at KONE for our customers and your career! Beware of Recruitment Scams* We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Read more on www.kone.com/careers Beware of Recruitment Scams* At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers

Posted 1 week ago

C logo
Corebridge Financial Inc.Orlando, FL
Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Account Relations Rep Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work Who You'll Work With Financial security brings the confidence of knowing your family is protected. By including life insurance as part of a holistic financial plan, individuals and families can be prepared for the unexpected. Our life insurance products help ensure our policyholders' loved ones are ready for the future. We take pride in knowing our policyholders trust us to provide valuable protection for themselves and their family. With a broad portfolio of products and solutions, distributed through a multichannel network built on a wide range of long-standing relationships, we empower our distribution partners with the insights and resources to help their clients take action in their financial lives. About The Role The Account Relations Representative ensures complete and accurate onboarding and commission payouts to our agencies, IMO/BGAs, and NMOs. This representative will be the main focal point of contact for our top tier customers when escalated issues arise and need immediate attention. These individuals are also responsible for providing exceptional support for our Distribution Partners, Sales, Marketing, & Operations departments. Responsibilities Work with the IMO/BGA/NMO to be available as an individual they can rely upon when any matter is not proceeding as optimally expected and then proceeding to "own" the problem until situation is properly resolved to their satisfaction. Through strong relationship building, should be able to glean how the IMO perceives Corebridge when it comes to service products, quality, etc. The Account Relations Representative is directly responsible for effectively communicating feedback to leadership. Build strong working relationships with our Sales and Distribution teams, becoming the main point of contact for assigned distribution channels. This role further serves to foster an environment of collaboration and commitment to issue resolution. Work within and across organization boundaries to identify and resolve issues and remove any obstacles that may exist. Represent the key point of contact for Distribution and Sales team for questions, concerns, and escalated issues from Distribution, spanning Licensing and Contracting, Underwriting, New Business, and Customer Service. Maintain relationships with sales teams and distribution partners to ensure the communication channels are solid and that all parties are fully informed as needed in all applicable areas. Host key relationship calls and effectively educate IMO/BGA/NMOs and back office on best practices and resolutions for issues as they arise. Participate and present in KOP meetings and conferences. Serve as a subject matter expert (SME) in one or more areas of focus and be able to work on complex projects within LC&C. Holistic understanding of Licensing, Contracting and Commissions as well as Product knowledge. Coach, mentor and serve as a leader to colleagues to strengthen the team knowledge and skillset. Proactive engagement in reviewing processes and procedures for efficiencies and improvements. Utilize discretion and judgement to review each request while simultaneously balancing our controls and maintaining relationships in the process. Handle special requests in an expeditious manner, rushing cases forward as necessary to maintain best possible relationships. Please note this is not an exhaustive list of all responsibilities of the position, and the requirements of the job may change in line with business needs. Skills and Qualifications Associate's degree from a two-year college or technical school (also known as foundation degree, diploma). Finance industry knowledge. Strong customer service skills. Experience with Microsoft Office Products. MS Access/Excel knowledge preferred. Excellent problem solving, thinking, and troubleshooting skills. Excellent verbal communication and writing skills. Excellent attention to detail and organizational skills. Strong teamwork, along with interpersonal skills. Ability to work independently with minimal supervision. Ability to handle multiple high-priority demands, competing priorities and multiple-tasks in a fast paced environment. Strong presentation skills. Work Location This position is based in Corebridge Financial's Houston office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000 Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees. Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - Operations Estimated Travel Percentage (%): Relocation Provided: American General Life Insurance Company

Posted 2 weeks ago

S logo
SAN MANUEL INDIAN BINGO & CASINOHighland, CA
Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and workplace policies. Works closely with inside and outside counsel in areas of employment law or labor relations as required. Provides training, support, and guidance as related to contractual obligations, anticipated "hot spots," and grievance processes. Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances. Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvements opportunities. Partners with HR Business Partner team on systemic cases, work collaboratively to identify root cases and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree in Business Administration, Human Resources, Organization Development, Psychology, or related field is required. Minimum seven (7) years of relevant and progressive experience in Human Resources, with a minimum of three (3) years of direct experience in employee and labor relations within an organization of 2000 or more team members is required. Experience working with Tribal Government and Casino-Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred. Minimum of three (3) years of supervisory experience is required. Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Must be able to work flexible hours, including evenings, weekends, and holidays. Proficient in drafting formal communications, investigation reports, disciplinary notices, and grievance responses. Extensive knowledge of employee relations, labor law, grievance procedures, and arbitration. Skilled in conducting impartial, confidential, and legally compliant workplace investigations. Strong understanding of employment laws and the ability to apply them to complex workplace scenarios. Adept at evaluating employee issues, assessing risk, and providing practical, business-focused recommendations. Exceptional communication skills, with the ability to present findings, guide leaders, and influence decisions. Effective in mediating disputes, resolving sensitive concerns, and promoting positive labor-management relations. Experienced in coaching managers to handle employee and labor relations matters consistently and confidently. Collaborative partner to HR, legal, and business leaders to ensure alignment and achieve strategic goals. Confident in offering independent, well-reasoned recommendations to senior leadership. Maintains high levels of discretion, professionalism, and ethical judgment in handling sensitive information. Adaptable and resilient in fast-paced environments, responsive to changing organizational needs. LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Certification as a Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or Global Professional Human Resources (GPHR) preferred. Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted 1 week ago

Sutter Health logo
Sutter HealthSacramento, CA
We are so glad you are interested in joining Sutter Health! Organization: SSC-Sutter Senior Care Position Overview: Drives revenue to Sutter SeniorCare PACE (Program of All Inclusive Care for the Elderly) in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians, hospitals, skilled nursing facilities, assisted livings, and independent senior housing to develop and grow business. Identifies target accounts that would serve as referral and revenue drivers to Sutter SeniorCare PACE. Job Description: EDUCATION: Bachelor's in Business Administration, Healthcare Administration, or related field DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES SCAH: DL-Valid Drivers License SCAH: AUTO-Automobile Insurance Ability to successfully pass DHCS Marketing exam. TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $45.60 to $68.40 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 2 weeks ago

B logo
Brex Inc.Seattle, WA
People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience - creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It's a team for builders, coaches, and culture-shapers. What you'll do As an Employee Relations Business Partner, you'll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You'll coach managers to apply performance management with consistency, deliver actionable feedback (verbal and written), and determine appropriate next steps, advancing our high-performance culture where people can perform at their best. In this role, you'll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams, and oversee calibration logistics for our bi-annual promotion cycles. This role is designed for someone who is process-driven, thrives in coaching managers, and sees the opportunity to continue growing as a Employee Relations Partner or moving into a People Business Partner role in the future. Where you'll work This role will be based in our Seattle office. You must be willing to work in the office at least two days per week, on Wednesday and Thursday. Employees can work remotely for up to four weeks per year. Responsibilities Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams. Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes. Serve as the first point of contact for manager questions on performance-related cases and processes. Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness. Run and document employee investigations end-to-end, escalating themes and risks as needed. Provide guidance and operational support on employee terminations, ensuring consistency. Own operational logistics for promotion and performance check-in calibrations. Partner with People Partners and Workplace Experience on RTO (return-to-office) audits. Requirements 3-5 years of experience in HR, ideally in high-growth organizations. Demonstrated experience running employee investigations end-to-end, including documentation and recommendations. Hands-on experience supporting or executing employee terminations. Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation). Proven ability to build trusted relationships with managers and influence outcomes. Strong organizational skills with the ability to manage and prioritize multiple workstreams. Clear and concise communicator, both written and verbal. Ability to handle sensitive information with discretion and sound judgment. Bonus points Experience supporting customer-facing or fast-scaling teams. Familiarity with performance management systems like Lattice or HRIS tools like Workday. Experience with manager enablement or training programs. Strong interest in building scalable People processes and improving operational efficiency. What success looks like Managers are consistently upholding Brex's high bar for performance. Performance processes, promotions, and check-in cycles run smoothly and predictably, with strong logistics support. Risks and underperformance are surfaced early, with thoughtful escalation to senior PBPs. You are recognized by managers and PBPs as a trusted, solutions-oriented partner. Over time, you are building the skills and scope to grow into a client-facing People Business Partner or Employee Relations role. Compensation The expected salary range for this role is $144,00- $180,000. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Posted 3 weeks ago

Wasserman logo
WassermanEncinitas, CA
Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 68 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com. Job Description Job Purpose: This bilingual position is responsible for supporting the day-to-day needs of Major League Baseball clients and senior-level agents. In this role, you may be asked to act as an interpreter for the athletes at meetings and public appearances. This position may represent clients, but this position typically does not manage clients directly without the involvement and supervision of an Executive Vice President or division COO or other senior-level agent with more extensive experience. This position will offer assistance to these agents with negotiations but is generally not the lead on such actions. Responsibilities Handle many aspects of the athlete's personal and commercial life, on a daily basis, so that the athlete may stay focused on achieving top performance in the sport. Travel, both domestically and internationally, to spend face time with clients to support "off field" business affairs and build genuine relationships to assist in client retention. Plan travel itineraries, coordinate related arrangements, gather information and determine and negotiate complex scheduling issues; prepare expense reports. Act as an interpreter for the athletes at meetings and public appearances. Assist with securing playing and commercial endorsement opportunities to aid in client's personal and professional development. Assist marketing leadership with managing relationships with existing partners; ensures the client's contracts are fulfilled; approve marketing and advertising materials. Perform administrative tasks including file management, sponsorship invoicing, player equipment, etc. Handle company, staff, and client personal matters with discretion. Other duties as needed, which are miscellaneous and geared to keep the client satisfied and convinced that the agent has only the client's best interests in mind. Skills and Qualifications: Must be bilingual in Japanese/English Bachelor's degree in related field Must have valid passport to facilitate international travel requirements Position requires considerable flexibility in scheduling and the willingness to travel, work nights, weekends and holidays Thorough knowledge of sports industry principles Outstanding organizational and leadership abilities Excellent interpersonal and communication skills and ability to speak naturally to talent, teams and executives alike Aptitude in decision-making and problem-solving Entrepreneurial approach with ability to be a team player on all levels of the organization Self-starter with the need and resolve to succeed in a highly competitive market Works well under pressure and in a fast-paced environment Highly motivated with extensive skills in prospecting and developing new clients, angles and leads Proven ability to interact with all types of people and demographics Displays indications of being loyal and trustworthy with the organization and clients Demonstrates project management skills and ability to manage multiple priorities Base salary range: $68,640, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Posted 30+ days ago

University of Chicago logo
University of ChicagoChicago, IL
Department ADV Foundation & Corporate Relations 2 About the Department The Advancement Office engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional and social activities on campus, around the world and online. Advancement raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Foundation and Corporate Relations team (FCR) works across the University, often directly with unit leadership and faculty, to encourage collaboration, develop submissions, and secure funding from major independent foundations. Job Summary This role manages a University-wide development program focused on foundations, corporations, fundraising associations and other institutional sources of philanthropic support. Monitors the setting and the achievement of fund raising goals with minimal guidance from others. Responsibilities Primarily focusing on Economics, Policy, and Social Sciences, assists faculty seeking foundation and corporate support as needed by identifying projects and providing guidance on approaches to potential funders. Serves as primary FCR liaison for education related initiatives. Leverages deep knowledge and expertise of education funding landscape to assist faculty, centers, and initiatives pursuing education-related work in developing organizational relationships, find partnerships, and pursue relevant funding opportunities. Annually conducts/supports at least 15 visits, submits at least 20 proposals totaling $1M-$10M and raises $.5M-$2M+. Collaborates with the FCR team to analyze foundation interests, assess opportunities, and pursue foundation support for selected University programs. Develops and monitors strategies for a portfolio of assigned foundations, maintaining a working knowledge of relevant foundation and corporations; contacts foundation and corporate program officers to proactively explore areas of synergy, introduce faculty and programs to foundation officers. Works across departments to manage requests for support, prepare required reports, and develop and implement ways to promote, cultivate, and steward foundation activities across campus. Defines and coordinates opportunities for inclusion of foundation representatives in campus activities and special programs, both as cultivation for new grants and as stewardship for existing grants. Collaborates with faculty leaders, program directors and senior administrators to conceptualize research programs. Identifies emerging program areas with funding promise and assists in the development of new projects. Assists faculty in defining programs and budgetary needs for presentation to foundations. Prepares correspondence and other materials for senior leaders and faculty. Provides in-depth support and assistance to junior faculty. Develops relationships with faculty, administration, and fundraisers throughout Economics, Policy, and Social Sciences to establish department objectives and strategies and increase funding from foundations and corporations for individual/defined projects and funding needs, and supports emerging campaign priorities from deans and other academic leaders. Drafts and/or edits proposal narratives, assembles proposal packets, and manages submissions for institutional funding. Works with multiple databases. Uses best practices and a moderate/high level of knowledge of donor programs to create and maintain reports. Seeks opportunities for professional development that will enhance job performance including attending webinars, seminars, building networks within the University and with colleagues at peer institutions. Works with others to manage requests for support, prepare required reports, and develop and implement ways to promote, cultivate, and steward foundation activities across campus. Defines and coordinates opportunities for inclusion of foundation representatives in campus activities and special programs, both as cultivation for new grants and as stewardship for existing grants. Meets with prospects through personal visits, phone contact, and by promoting program benefits. Helps in developing proposals and raising gifts from corporate donors for all restricted corporate gifts, including identification of opportunities, composing solicitation letters, communication with the prospects, and supervision of the gift acknowledgment process. Works with multiple databases. Uses best practices and a moderate/high level of knowledge of donor programs to create and maintain reports. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's degree or advanced degree. Experience: Minimum five years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales, or similar field. Minimum one year experience leading a project team or managing staff. Background or coursework in policy, economics, or social sciences, development, nonprofit management, marketing, public relations, sales or similar field. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to Advancement, including Phoenix, the University's donor relationship management system, and AURA, the University's Research Administration System. Proficient in Microsoft Office Suite. Understanding of development systems, database management or data cleanup a plus. Preferred Competencies High attention to detail and follow-up, and excellent organizational skills. Plan, organize and manage a wide range of activities involving extensive coordination with individuals in and outside of the University. Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Prioritize multiple projects and independently follow through with detail. Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Self-motivated and take initiative. Demonstrated experience in philanthropy or program development. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $89,250.00 - $105,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 2 weeks ago

Finastra logo
FinastraNew York, NY
Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting into the Senior Director, Corporate Communications, this is a newly created role reflecting the importance of Analyst relations for Finastra. Industry analysts are a critical stakeholder, in their capacity to provide insight into market trends, technologies, and competitive landscapes that help institutions make informed decisions, and in their role as market influencers and amplifiers of Finastra's positioning and suitability to address institutional needs. This role therefore requires a combination strategic planning and operational execution skills, to both inform and learn from the analyst community. Manager, Analyst Relations, will be responsible for developing and executing a comprehensive analyst engagement strategy to enhance the visibility and influence of Finastra and its four Business Units within the industry. They will have a track record of working with analysts to extract valuable market intelligence, trends, and competitive insights, and experience in synthesizing analyst feedback to inform business strategies and product development. This is an individual contributor role which requires close collaboration with multiple stakeholders across Finastra. Day-to-day, you will develop and industrialize best practice, working with Business Unit Marketing and Product Marketing, Product, Strategy and other internal stakeholders to determine Finastra's differentiators and ensure clarity, cadence, and consistency in all analyst engagements. You will be responsible for building a knowledge hub as a 'one stop shop' for internal audiences, and developing a strong engagement toolkit that ensures our teams can proactively communicate to analysts in the most effective way. Knowledge of collaboration tools such as Viva Engage and Teams is highly advantageous, as is a familiarity with or interest in Generative AI tools for assisting and enhancing your day-to-day work. You will also manage budgets and subscriptions to optimize Finastra's investment in key analyst houses. Key Responsibilities: Develop and Implement AR Strategy: Create and execute a strategic analyst relations engagement plan, incorporating subscription-based, pay-to-play, project-based or earned models strategies, at both a corporate level and a Business Unit-level for our four areas of Payments, Lending, Retail and Treasury & Capital Markets. Build Analyst Relationships: Build and maintain strong, strategic relationships with key industry analysts to enhance Finastra's visibility and influence. Manage Analyst Engagements: Support our Business Units and centrally coordinate, manage and track analyst briefings and responses to key industry analyst reports, including Gartner Magic Quadrants, IDC MarketScapes, and Forrester Waves. Leverage Paid Subscriptions: Evaluate and optimize paid subscriptions to ensure analyst insight is integrated into internal product, product marketing and go-to-market strategies, with a focus on measuring ROI. Collaborate with Internal Teams: Work closely with product marketing, product management, Sales, Services and executives to develop a frequent and effective cadence of communication with analysts, and develop best practice models to ensure consistency and efficiency across the business. Develop Strategic Differentiators: Provide counsel on Finastra's narrative and differentiators, and maintain a repository of statistics and trends, to support favorable representation in analyst reports and research. Messaging Governance and Support: Provide expert support to company spokespeople for analyst briefings; including key message development, training, feedback, and measurement. Monitor Industry Trends: Stay informed about industry trends, competitive landscape, and analyst perspectives to provide synthesized, strategic insights to internal peers and upstream to executive decision-makers. Maintain Ownership of Central Documents: Develop and own a central forward-looking research calendar, as well as a central tracker of analyst engagements for Business Unit and Executive audiences. Manage Vendor Ratings: Proactively manage multiple vendor ratings in key reports and peer review sites, to ensure accurate and favorable representation. Communicate Success: Build and own channels (such as Viva Engage, Teams or e-bulletins) to deliver AR-related updates. Collaborate with Brand, Social, Web, PR and Internal Communications to share successes of reports or award wins externally and internally. Qualifications: Experience: Minimum 6 years of experience in analyst relations, in-house or agency-side. B2B Software sector experience is highly preferential. Education: Bachelor's degree in Marketing, Communications, Business, or a related field. Advanced degree preferred. Skills: Strong understanding of the analyst landscape and key industry reports. Ability to build and maintain strong relationships with analysts and internal stakeholders. Excellent interpersonal skills and verbal and written communications (including building on-point templates and PowerPoint presentations) Strategic thinker with the ability to execute detailed plans. A natural storyteller, with a focus on sourcing and connecting evidence to industry trends, to support messaging. Exemplary project management skills, including budget management, and the ability to lead cross functional teams to success. High energy, self-motivation, and the ability to handle different personalities and manage ambiguity. Pay Range: $126,000-170,000/Annual with annual bonus potential. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Applicants for this position need to be located in the following cities or their immediate surrounding areas: Austin/Lake Mary (Orlando). Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.

Posted 30+ days ago

T logo
Telecare Corp.Riverside, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Employee Relations Specialist is responsible for engaging with employees and leaders to ensure an equitable, inclusive, and respectful experience for all employees. This includes responding to employee concerns, conducting workplace investigations, managing medical accommodations, ensuring compliance with company policies, regulations, and work rules. This position handles a wide range of complex and highly sensitive employment situations and must maintain confidentiality and engage with employees at all levels of the organization. Shifts Available: Full-Time | DAYS | Shifts: 8:00 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $82,353.30 - $101,712.50. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) BA/BS degree in Human Resources or related field and five (5) years' experience as a Human Resource Generalist with one (1) year of labor relations experience. Thorough understanding of employment and HR related laws, regulations, policies, principles, concepts, and practices. Excellent oral and written communication skills. Ability to effectively organize work and proficiency in Microsoft Word and Excel Ability to work at a high level of autonomy to manage multiple ongoing issues and complex employee relations matters with minimum supervision. A valid California Driver's License and a driving record acceptable to Telecare's insurers Out of state travel Applicant must be fingerprinted and receive clearance from the Department of Justice Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Posted 1 week ago

American Health Partners logo
American Health PartnersBaton Rouge, LA
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, and Mississippi, Louisiana, Iowa, and Idaho with planned expansion into other states in 2024. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines Educating providers on the Health Plan(s) functions and roles in caring for its membership Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) Monitor, maintain and support provider relationships to insure network coverage in all areas To work with and be involved in implementation as needed Establish a positive work environment that encourages participation in process improvement and commitment to department/company success Complete corporate assignments as assigned Required Skills: Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships Must be able to accept instructions and work independently in the completions of goals and assignments Must have strong negotiation, organization, presentation and time management skills Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals Must be able to work effectively in a team environment Excellent computer skills, including Microsoft Office Suite Must be self-motivated, dependable, team and goal-oriented Required Work Experience: Experience in the health care field required Prior experience in network development / network services is preferred Prior experience with acute and post-acute facilities is beneficial Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: Bachelor's degree Other Requirements: Must be available to work 8 a.m. until 5 p.m. local time Position requires travel to network provider locations. Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Posted 30+ days ago

Sunrun Inc. logo
Sunrun Inc.New York, NY
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Sunrun is seeking to hire an Investor Relations Coordinator on the Investor Relations team. This position plays a critical role in ensuring effective engagement with external investors while also providing essential administrative support to the Deputy Chief Financial Officer & Investor Relations Officer, and investor relations team and support the NY Office. The Investor Relations Coordinator will provide support in two key areas: (1) coordinating and executing investor relations activities while also tackling investor targeting, CRM management, and event logistics; and (2) serving as administrative assistant to the Deputy CFO & IRO, Chief Technology Officer along with providing support for key leaders on the team and for the NY office. This position requires strong organizational skills, attention to detail, discretion, and the ability to balance multiple priorities in a fast-paced environment. New York, NY is the preferred location for this role. ESSENTIAL DUTIES AND RESPONSIBILITIES Investor Relations Responsibilities Coordinate investor-related events including non-deal roadshows, investor conferences, conference calls, and one-on-one meetings. Help to optimize engagements with thorough targeting and vetting, background research, and pre- and post-engagement outreach. Efforts span equity, convertible debt and select project finance transactions. Support investor targeting efforts and track engagement with prospective and existing investors. Manage investor relations CRM platform, ensuring data accuracy and timely updates. Maintain investor contact lists, engagement metrics, and reporting. Prepare executive-facing reports on engagements. Assist the team in the preparation of investor communications, including presentations, briefing materials, and call/event coordination as needed. Executive Assistant Responsibilities Provide comprehensive calendar management for the Deputy CFO & IRO, and CTO, ensuring alignment of priorities. Serve as gatekeeper for calls and meeting requests directed to the Deputy CFO & IRO, CTO, and the investor relations team. Coordinate travel arrangements, including itineraries, accommodations, and logistics. Prepare, process, and track expense reports in accordance with company policy for the Deputy CFO & IRO, and CTO. Manage team subscriptions with key vendors and related expense processing. Support special projects, ad hoc requests, and administrative tasks for several members of the finance team. Manage daily office administration for a small office space, including ordering supplies, handling mail and packages, and maintaining an organized workspace. Qualifications Education and Experience Bachelor's degree in business, finance, communications, or a related field preferred. Minimum 2 years of experience in investor relations or investment banking (e.g., equity research assistant or corporate access specialist), executive support, or related administrative/coordination roles. A deep understanding of the investor ecosystem is imperative, such as the roles of sell-side analysts, investment bankers, buy-side investors. Knowledge, Skills, and Abilities Strong organizational and project management skills, with ability to handle multiple tasks simultaneously. Professional presence with discretion in handling confidential information. Proficiency in Google Suite (Google Docs, Sheets, Slides) preferred. Self-starter with ability to anticipate needs and work independently. Recruiter: Amanda Frock (amanda.frock@sunrun.com) Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more. Starting salary/wage for this opportunity: $91,699.34 to $122,265.78 Compensation decisions will not be based on a candidate's salary history. You can learn more here. This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com. Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

Posted 1 week ago

F logo
Four Seasons Hotels Ltd.Bogota, NJ
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About Modern luxury in the capital of cool. The energy and creativity of Colombia's capital city are best experienced with a stay at Four Seasons Hotel Bogotá. In the buzzing Zona Rosa area, find yourself just steps away from the city's best shopping, nightlife and cafés, then come back to settle in at our intimate, modern Hotel, where contemporary elegance is found everywhere from the spacious suites to the perfectly poured Colombian espresso. Full time Hotels Four Seasons Bogotá is looking for a Guest Experience Agent who shares a passion for excellence and who instills enthusiasm in everything they do. Our Guest Experience Agent has the opportunity to shape our guest experience and is an essential part of our reservations and sales team. This position reports to the Reservations Manager. It requires a Colombian work permit. Join our team Work in a team that is based on mutual respect, collaboration, excellent service, and a passion for service. Join our team and be part of history to become the best team. Four Seasons provides employees with the same level of care that is expected to be shared with our customers. We have been ranked in Fortune magazine among the 100 Best Companies to Work For since 1998. Responsibilities and functions Responsible for selling the properties and providing information to potential guests. To capture sales from incoming calls and coordinate the details of each reservation to ensure guest satisfaction. Capture sales through Reservation calls and coordinate details accordingly. Respond to Reservation requests by email, as well as redirect requests. Track unsecured reservations & waitlist reservations. Track estimated arrival time of guests and offer transportation services Run proper reports to check for special requests and strictly block rooms with special requests, report VIPs Reservations Manager. Contacting guests or travel planners to clear up any discrepancies in preferences or requests prior to guest arrival. Handle and escalate guest complaints in accordance with Four Seasons policies. Meet Four Seasons standards for sales and marketing, while working harmoniously and professionally with the Task Force and Planning Committee. Respond in accordance with the crisis management plan to any emergency or hotel security situation. Comply with Four Seasons internal work regulations. Assist with the development of all direct sales presentation material for both the travel industry and group sales. About you: Studies in administration, hospitality, customer service Experience: minimum of one year in Reservations and / or Front Office, Call Center Skills: Excellent command of English (Reading, writing and speaking skills) Abilities: Dynamic person with attention to detail Good interpersonal relationships Responsible, reliable. Good team work Communication skills Excellent customer service skills What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Exclusive discount and travel programs with Four Seasons Hotels and Resorts Comprehensive learning and development programs to help you master your craft. And so much more! FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs

Posted 30+ days ago

Compass Group USA Inc logo
Compass Group USA IncNew York, NY
Restaurant Associates Position Title: Director of Business Strategy & Client Relations Pay 17 Reports To: Salary: $150,000 - $200,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary Restaurant Associates seeks a dynamic candidate, who has an outstanding background in contract services hospitality management with proven ability in cultivating client Engagement and retention. Reporting to the COO, from R/A's NYC Corporate office location, The Director of Business Strategy & Client Relations is responsible for driving client satisfaction, retention, and business growth. This role combines client relations, business development, and innovative thinking to deliver exceptional service and value our Premier Clients. Responsibilities: This is an outstanding opportunity to take part in shaping RA's best -in-class hospitality and culture of CARE that allows our associates to do their best for each other and in turn the very best for our premier clients. The business Savvy candidate will be working closely with Divisional Business Leadership and teams, ensuring high standards, building strong client relationships, and identifying opportunities to enhance offerings through market insights and trends. Additionally, the Director of Business Strategy & Client Relations supports new business proposals to attract potential clients, hosts regional training sessions for operational excellence, and contributes to R&D efforts to keep services ahead of market expectations. Key Drivers Client Engagement: Cultivate strong client relationships through site visits, QBR's and ongoing engagement, acting as an additional contact to address concerns and support resolutions. ; Organize and manage annual client expos, showcasing the latest trends and developments in hospitality to engage and inspire clients. Portfolio Management: Coordinate and support in managing client relations and retention portfolios, focusing on strategies that emphasize quality, service, innovation, and value. Retention & New Business: Support rebid, contract renewal processes and new business RFPs, ensuring proposals and proformas meet both client needs and company objectives. Quarterly Business Reviews: Ensure regular QBRs are conducted to provide clients with performance updates, gather feedback, and explore new partnership opportunities. Evaluation Planning: Develop and implement evaluation plans for accounts nearing contract expiration, focusing on key areas for improvement to enhance retention potential. Strategic Collaboration: Partner with Operations, Finance, Marketing, Culinary, and Wellness teams to develop comprehensive retention plans that include operational, financial, relationship, proposal, and rebid strategies. Research & Development: Conduct in-depth market and industry research to identify new trends and innovative service concepts. Collaborate with culinary, marketing, and wellness to stay ahead of industry trends, developing forward-thinking programs and services that anticipate client and consumer preferences Regional Trainings: Host regular regional training sessions, guiding operators on best practices for maintaining and strengthening client relationships, and delivering exceptional service in line with company standards. Key Competencies Strong Communication & Listening skills, Creative Thinker & effective Problem Solver, Relationship builder, Collaborates and interacts effectively across various Stakeholders, Processes Genuine Hospitality Aptitude, Sales and Marketing Knowledge, and Familiarity with the industry and market trends is essential for providing relevant and effective solutions. BA or BS degree required Previous district-level management experience required in a multi-branded food service management or retail-food service organization Demonstrated success with multiple client interfaces at all levels of the organization. Strategic thinking, Proposal, and proforma experience required Able to read and interpret financial data Excellent verbal and written skills and the ability to negotiate contracts, and understands WITY. Proficient with Microsoft Office Suite Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1435546 Restaurant Associates Leah Curry [[req_classification]]

Posted 30+ days ago

Lactalis American Group logo
Lactalis American GroupLondonderry, NH
Apply Job Type Part-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Consumer Relations Representative based in Londonderry, NH. The Consumer Relations Representative serves as a vital liaison between the company and its consumers. The role will resolve consumer concerns and inquiries to an amicable conclusion for both the consumer and the company. The representative will collaborate closely with the Corporate Quality Team to ensure consumer feedback is aligned with broader organizational goals and continuous improvement initiatives. This is a part-time position: Monday-Friday 8:30am-2pm. From your EXPERTISE to ours Key responsibilities for this position include: Respond to incoming consumer calls, emails, letters and other contacts in a timely, professional, and friendly manner, entering complete case information for each interaction accurately into the database, and providing follow-up consumer communication as needed. Support products, marketing programs and company initiatives. Understand and communicate product features and benefits: key business practices, and subjects at the heart of the company's mission through a broad knowledge base relating to our products, ingredients, dairy farming, health and nutrition, environmental responsibility and sustainability issues, and marketing promotional programs. Resolve consumer concerns to a positive outcome with professionalism and empathy, aiming to protect the interests of both the consumer and the company. Maintain accurate and timely records of consumer interactions within the Consumer Relations database, ensuring data integrity and consistency. Assist with the fulfillment of consumer coupons and promotions. WORK CONDITIONS Extended hours may be necessary depending on the project needs To fulfill these responsibilities, tools such as a computer and / or allowance(s) will be provided. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities. This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy - 3 days onsite each week. From your STORY to ours Qualified applicants will contribute the following: High school's diploma is required. Some college preferred. 2+ years Contact Center experience is required. Excellent attendance/punctuality for the efficient operation of our business. Must have strong verbal and written communication skills adaptive to a broad range of audiences. Must be consistently upbeat, balanced, thoughtful and concerned when dealing with any of our outside constituencies. Detail oriented, accurate, and able to multi-task. Good computer skills including experience with Microsoft Word, Excel, and Outlook. Requires the ability to build and maintain working relationships. Ability to prioritize and meet deadlines within specified time constraints. Ability to operate in a team environment. Ability to adapt in a changing work environment. Demonstrated ability to listen, investigate, and effectively respond to consumer concerns and complaints. Proven ability to develop and document processes for coordinating investigations and responses with key stakeholders. Demonstrated skill in managing all aspects of complaint and inquiry handling, including phone, email, and data entry. Proven ability to prepare documentation that ensures a balanced and compliant outcome for the consumer. Ability to skillfully balance consumer needs with operational and compliance capabilities to mitigate risk. Proven knowledge of proactively monitoring complaint trends and developing strategies for continuous improvement. Demonstrated ability to apply a logical, step-by-step approach to assess situations, identify root causes, and implement effective solutions. Proven ability to collaborate effectively with others across different functions and levels, prioritizing team success over individual recognition. Demonstrated skill in understanding and managing emotions to communicate effectively, empathize with others, and resolve conflicts constructively. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Posted 30+ days ago

Beacon Mobility logo
Beacon MobilityHouston, TX
Adroit Advanced Technologies, Inc. Our Mission: We Care. We Collaborate. We Do The Right Thing. We Have Fun. A job is just a job unless it has the potential to transform an industry, then it becomes a mission. ADROIT, a Beacon Mobility Company is working hard on transforming the future of student transportation through its proprietary technology and unique transportation model. ADROIT was born out of a challenge to transport students safely and efficiently. You should apply only if you care to make a difference, collaborate to achieve, do the right thing to change, and of course, be ready to have FUN! About Us! We are a very passionate and mission-driven technology and logistics company. We are looking for A+ team players who are very organized, detail-oriented, and professional communicators. We want you to hold the same high standards we have for ourselves as a team, our clients, drivers, and all other stakeholders on our platform yet, you are ready to celebrate our successes together! About the Job! Supervisory Responsibilities: Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating client issues. Collaborate with C-suites, Product, Engineering and Operation teams to provide feedback for ADROIT dashboard and applications. Tracking the quality of service for each account to ensure clients are satisfied with our services. Train new employees in the company's customer service policies, procedures, and best routing practices. Monitors all applicable Slack channels, follows up on unanswered questions, guides the team to find the root cause of an issue and present solutions to both handle the issue in the immediate moment and implement a proactive solution for the future. Duties/Responsibilities: Manage client accounts, actively working to ensure clients receive the most value from ADROIT services. Checking in with clients weekly/bi weekly ensuring clients are satisfied with our service and resolving all issues. Onboard clients and train new users on the ADROIT client dashboard and application. Monitor all routing related slack channels to ensure they have been replied to and double check routing has been done correctly in a timely manner. Actively engage with customers to ensure customer health and satisfaction. Provide valuable strategic input to address client challenges working in close partnership with the Customer Service team to help triage tickets and de-escalate issues. Plan and coordinate routing schedules weekly for all new student transportation for the most efficient and most optimal routes. Act as the primary client contact, managing workflow between ADROIT Driver team and Customer Service team to determine the demand needed for specific regions. Collects data and prepares reports on customer complaints and inquiries. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Posted 30+ days ago

Nrel logo
NrelGolden, CO
Posting Title Employee Relations Legal Analyst . Location CO - Golden . Position Type Regular . Hours Per Week 40 . Working at NREL Join the National Renewable Energy Laboratory (NREL), where world-class scientists, engineers, and experts are accelerating energy innovation through breakthrough research and systems integration. From our mission to our collaborative culture, NREL stands out in the research community for its commitment to an affordable and secure energy future. Spanning foundational science to applied systems engineering and analysis, we focus on solving complex challenges to deliver advanced, secure, reliable, and cost-effective energy solutions. Our work helps strengthen U.S. industries, support job creation, and promote national economic growth. At NREL, you'll find a mission-driven environment supported by state-of-the-art facilities, multidisciplinary research teams, and strong collaborations with industry, academia, and other national laboratories. We offer robust professional development opportunities, and a competitive benefits package designed to support your career and well-being. Job Description The Employee Relations Legal Analyst in the Office of General Counsel ("OGC") is a newly created position to support the growth of NREL. The primary focus of this role will be on employment law activities aimed at ensuring compliance and mitigating risk across the laboratory operations. This position encompasses a range of responsibilities, including but not limited to, editing, reviewing, and interpreting policies, laws, and regulations; conducting legal research; and providing support for administrative actions and litigation. The role is divided into two primary functions: HR Business Partner with a focus on employee relations, and Legal Analyst supporting the employment law function. Additionally, the position involves collaboration with internal stakeholders to address legal and regulatory matters. Successful candidates will possess strong interpersonal, communication, problem-solving, and analytical skills, with a high level of attention to detail. Key Responsibilities: Support OGC Employment Law Function, to include: Respond to charges filed with the Equal Employment Opportunity Commission (EEOC), Colorado Civil Rights Division (CCRD), and other administrative agencies. Review and edit documents for accuracy and legal defensibility. Research (Westlaw and/or non-Westlaw). Identify and analyze legal and policy issues, creating essential documents, delivering cogent recommendations, and ensuring adherence to legal standards. Support litigation with outside counsel. Support internal and external investigations and resulting actions. Maintain accurate and organized records. Stay current on trends and changes in employment law. Facilitate legal compliance audits to ensure adherence to legal standards. Engage in multi-disciplinary teams to tackle issues and formulate strategies that are aligned with and advance the mission of NREL. Collaborate with the OGC team to deliver comprehensive legal support, facilitating the representation of Alliance in alignment with NREL's objectives. Collaborate with internal clients and external as needed. Serve as OGC Primary Point of Contact to include: Collaborate with Payroll to address employee repayment obligations. Work with Acquisition Services to manage subcontracts for procuring goods and services related to employment law. Ensure compliance with federal reporting obligations for government contractors in relation to employment law. Manage legal and compliance issues for employees working or collaborating across states and international locations. Interpret and apply relevant policies, guidelines, laws, regulations, and ordinances effectively. Lead complex legal or HR matters with minimal oversight. Independently analyze complex and ambiguous matters. May serve as the OGC Liaison to leadership, providing reports and updates on complex legal and HR employee relations matters. . Basic Qualifications Relevant Bachelor's Degree and 2 or more years of experience or equivalent relevant education/experience. Or, relevant Master's Degree or equivalent relevant education/experience. General knowledge and application of technical standards, principles, theories and techniques. Frequent application of industry concepts and principles. General knowledge of laws, regulations, principles, procedures and practices related to specific field. Skilled in problem solving, written and verbal communication. Ability to use various computer software programs. Must meet educational requirements prior to employment start date. Additional Required Qualifications Juris Doctor (JD) Degree level with focus in employment law or similar field. Exemplary interpersonal skills. Ability to establish relationships and gain trust with both managers and employees. Ability to remain tactful, calm, and persuasive in tense and/or confrontational situations. Strong analytical and problem-solving skills with a view toward creative and innovative solutions to facilitate client-oriented outcomes. A commitment to professionalism, a positive demeanor, and an interest in continuous learning and self-improvement. A strong interest in the laboratory's mission. Capacity to collaborate effectively with a team comprised of attorneys, paralegals and HR professionals in a fast-evolving environment. Experience facilitating complex legal and employee relations matters independently. Experience working with highly visible stakeholder in a federal or government contract environment requiring a high level of scrutiny. Proven ability to collaborate seamlessly with cross-functional teams, including attorneys, paralegals, and HR professionals, in a dynamic, high-stakes environment, with minimal supervision. Exceptional written and verbal communication skills, with the ability to distill complex legal and HR issues into clear, actionable insights for senior leadership and key stakeholders. Advanced proficiency in Microsoft Office Suite and other relevant software, with the ability to leverage technology to streamline processes and enhance team productivity. Strong attention to detail and organizational acumen, consistently ensuring accuracy and thoroughness in all deliverables. Demonstrated ability to manage multiple high-priority initiatives simultaneously, independently prioritizing tasks and meeting deadlines under pressure. Preferred Qualifications In depth knowledge of employment laws and regulations. Proficiency in legal research using Westlaw or LexisNexis. Experience working with federal government contractors or in compliance with federal contractor guidelines. Knowledge of international labor laws, particularly regarding employees temporarily working or collaborating abroad. Familiarity with specialized AI tools applied in HR and/or employment law functions. . Job Application Submission Window The anticipated closing window for application submission is up to 30 days and may be extended as needed. Annual Salary Range (based on full-time 40 hours per week) Job Profile: Legal Professional II / Annual Salary Range: $97,800 - $176,000 NREL takes into consideration a candidate's education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee's salary history will not be used in compensation decisions. Benefits Summary Benefits include medical, dental, and vision insurance; short - and long-term disability insurance; pension benefits ; 403(b) Employee Savings Plan with employer match ; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement . NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement. Based on eligibility rules Badging Requirement NREL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as required by Homeland Security Presidential Directive 12 (HSPD-12), which includes a favorable background investigation. Drug Free Workplace NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug. If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn. Submission Guidelines Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application. . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Reasonable Accommodations E-Verify www.dhs.gov/E-Verify For information about right to work, click here for English or here for Spanish. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Posted 30+ days ago

Broadridge logo

Client Relations Administrator (Hybrid)

BroadridgeEdgewood, NY

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Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We're hiring a Client Relationship Administrator to be the first point of contact for our clients. In this role, you will address client concerns, anticipate challenges, and provide support across our suite of products and services. You will communicate with existing clients in person, over the phone, and via email to understand their needs and provide guidance and industry expertise.

Responsibilities:

  • Build and deepen client relationships, driving satisfaction and advocacy as reflected in Net Promoter Score (NPS) results.
  • Works with a complex client base to plan proxy and interim distributions accurately and efficiently for both Registered and Beneficial shareholder base.
  • Provide timely, accurate updates on mailing status, voting progress, and other project-related inquiries.
  • Partner with teammates and cross-functional groups to improve internal processes and enhance the client experience;
  • Appropriately communicate and escalate external client concerns in a timely manner to mitigate risk.
  • Update and monitor internal reports to ensure the timely and efficient progress of each campaign.
  • Analyze straightforward issues using technical experience, sound judgment, and precedents; understand key business drivers to solve problems and advise clients appropriately.
  • Contribute to continuous improvement by using and creating departmental procedures and participating in annual reviews, as well as participating in projects that improve client satisfaction and processing efficiency.
  • Participates in annual departmental and cross-functional training to broaden industry knowledge and experience.

Qualifications:

  • 2-3 years experience in a client service or client-facing role.
  • Ability to work in a fast-paced, high-pressure environment.
  • Must be detail oriented, demonstrate the ability to multi-task, and have excellent time management skills.
  • Outstanding presentation, written and verbal communication skills.
  • Possess the ability to establish good personal and working relationships with clients.

Salary range $25 - $28 hourly. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

#LI-DS1

#LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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