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Customer Relations Coordinator

Colonial Plumbing, Heating & AirColonial Heights, VA

$15 - $20 / hour

Are you passionate about making a positive impact on people's lives? Do you excel at building connections and ensuring client satisfaction? Step into an exciting new role at Colonial Plumbing, Heating & Air ! We're searching for a dedicated full-time Customer Relations Coordinator in Colonial Heights, VA. This is your chance to join a team that's truly revolutionizing service in our community. You can expect to earn $15-$20 per hour , based on experience and knowledge of the trades. But that's just the start of what we offer! We've cultivated a culture that genuinely cares for its team members, and that's reflected in our robust benefits package: Health benefits Six paid holidays per year Generous PTO after 90 days Dental and AFLAC options (pre-tax) AD&D and term life insurance A 401(k) WHAT YOUR DAY IS LIKE As a Customer Relations Coordinator, you are the main contact for families and businesses, handling calls and inquiries with professionalism and a welcoming attitude. Your responsibilities include managing appointments, resolving client issues, and upholding our commitment to "Service that's Revolutionary." You maintain accurate records in our CRM, assist with billing, follow up on warranties, and check service satisfaction. You also promote Colonial's services and preventative maintenance programs, reflecting our core values: Integrity, Flexibility, Mindfulness, Excellence, Innovation, and Enjoyment, while supporting various administrative tasks as needed. WHO ARE WE? Colonial Plumbing Heating Air is a comprehensive plumbing, heating, and cooling service provider committed to meeting the needs of both residential and commercial clients. Whether it's routine furnace and AC maintenance or extensive projects like whole-home repiping and water heater installations, we are dedicated to delivering customized solutions that cater to each customer's individual situation. We take pride in knowing our customers personally and prioritizing their best interests. We recognize that our employees are the cornerstone of our success, which is why we provide competitive pay and outstanding benefits . At Colonial Plumbing Heating Air, we genuinely value our team members, ensuring that everyone feels recognized and valued . WHAT'S NEEDED FROM A CUSTOMER RELATIONS COORDINATOR? We're looking for someone who can work Monday-Friday from 7 am to 4 pm or 8 am-5 pm, with occasional overtime requirements, while meeting the following qualifications: High school diploma or GED Comfortable using Microsoft Office and client relationship management platforms Professional phone etiquette and interpersonal skills Excellent communication and listening skills with a client-first mindset Positive, energetic, and teachable attitude; thrives in a collaborative environment Strong organizational and multitasking abilities with attention to detail Ability to communicate in English, verbally and in writing Ability to uphold Colonial's values in all client interactions Ability to occasionally lift up to 25 pounds 1+ years of experience in customer service is preferred Ready to launch your career as a Customer Relations Coordinator with a company that puts its people first? Our 3-minute, mobile-friendly application makes starting your journey with us incredibly short and easy. Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Posted 30+ days ago

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Customer Relations Specialist - Raleigh

Urbanex Pest ControlRaleigh, NC

$16 - $22 / hour

Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection : We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Fort Worth branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour , based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO , 10 company-paid holidays , and your birthday off ! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. Candidates must be willing to complete a background check for this position

Posted 30+ days ago

Aristotle logo

Senior Director Of Consulting And Client Relations

AristotleWashington, DC
Aristotle is seeking a Senior Director of Consulting and Client Relations to join our Professional Services Division. This role leads strategic campaign initiatives, manages high-profile clients, and drives division-wide growth. Responsibilities include overseeing multiple projects, ensuring operational excellence, and shaping long-term strategy in collaboration with senior leadership. Candidates should bring extensive experience in corporate or trade association settings, with a focus on Political Action Committees (PACs), advocacy programs, or related fields. Strong leadership, collaborative skills, and a proven record of advancing client success are essential. Responsibilities: Oversee portfolio of client accounts alongside senior staff ensuring delivery of high-quality consulting services. Collaborate with the political consulting division, including working with team account managers on day-to-day deliverables for client portfolio. Develop and implement campaign strategies, ensuring projects are executed on time, within budget, and to the highest standard. Build and maintain strong relationships with clients, serving as a primary point of contact for political consulting engagements. Collaborate with senior leadership to identify new business opportunities and develop client proposals. Analyze political, electoral, and fundraising data to provide actionable insights to clients and internal teams. Monitor and analyze key performance metrics to track campaign progress against goals and identify areas for improvement. Stay current on political trends, election laws, and best practices in political consulting, and share knowledge and insights with the team. Salary Range: $100k-$175k/year Requirements Bachelor's degree in political science, public administration, or a related field; advanced degree preferred. 7-9 years of experience in political consulting or a related field political consulting, PAC management, advocacy, or a related field, with demonstrated success managing campaigns and client relationships. Proven ability to manage multiple client engagements while effectively collaborating across the organization to align resources and drive results. Exceptional communication, presentation, and interpersonal abilities; able to build rapport with clients and internal stakeholders alike. Strategic thinker with a results-oriented mindset and the ability to make data-driven decisions. Strong project management skills, with the ability to manage multiple campaigns simultaneously and deliver results on time and within budget. High proficiency with Microsoft O365 (PowerPoint, Word, Excel, Power BI, OneNote), design software, and similar technology tools a plus. Familiarity with Aristotle 360 beneficial but not required Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Posted 30+ days ago

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Donor Relations Coordinator

Life NetworkPeyton, CO

$17 - $22 / hour

The Donor Relations Coordinator creates meaningful, uplifting experiences for donors while providing key administrative support to the Chief Generosity Officer. This full-time role is ideal for someone who brings warmth, professionalism, and a relational approach to donor interactions, from thank-you calls to personal notes. Strong organizational skills, discretion, and attention to detail are essential when managing donor data and acknowledgments. This onsite position balances heartfelt donor engagement with reliable administrative support to advance the mission with care and gratitude. BENEFITS Paid time off for vacation, sick leave, and holidays Medical, dental, and vision insurance coverage Life insurance policy Retirement plan with employer match Annual bonus opportunity Life Network shall comply with appropriate federal and state laws and regulations prohibiting discrimination on grounds of race, color, gender, national origin, age, disability, or any other legally protected characteristic. Because of the nature of our ministry, and as our ministry is to a non-believing world, all Life Network employees are to maintain a standard of conduct compatible with the principles outlined for us in the Bible, and which our Lord Jesus Christ patterned for us while He was here on earth. Prior to completing this application, we require that you read through our foundational statements. By submitting this application, you agree that you have read and understood these values and beliefs and are in full agreement. Life Network is a non-profit Christian Ministry with a mission to cultivate a community that values life through the love of Christ. We achieve this by: Presenting the Gospel of Jesus Christ Providing life-affirming alternatives to abortion Promoting sexual integrity and healthy decisions Empowering parents to be healthy and hopeful Giving hope and healing to post-abortive Engaging the community to advance life Our Statement of Faith We believe the Bible to be the inspired, the inerrant, the infallible, authoritative Word of God. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. We believe that for the salvation of lost and sinful man, regeneration by the Holy Spirit is absolutely essential and that this salvation is received through faith in Jesus Christ as Savior and Lord and not as a result of good works. We believe in the resurrection of both the saved and the lost; they that are saved unto the resurrection of life, and they that are lost unto the resurrection of damnation. We believe in the spiritual unity of believers in our Lord Christ. RESPONSIBILITIES Donor Care & Engagement Build and maintain warm, trust-based relationships with donors through calls, written correspondence, and timely follow-up to donor questions Coordinate Thanksgiving and Christmas gratitude initiatives Manage Partner for Life (PFL) cultivation efforts, including personal calls/notes, and lapsed donor touchpoints Oversee the donor gift experience -- in collaboration with the Administrative and Finance teams which handle daily gift entries -- to ensure timely and accurate entry, routing, receipting, and acknowledgment of all gifts Monitor donor data and reports to support donor retention, campaign effectiveness, and informed decision-making by leadership Administrative Support Provide administrative assistance and support to the Chief Generosity Officer Train, coordinate, and oversee volunteers who assist with donor relations and gratitude activities Help coordinate special donor mailings and deliveries Assist the Director of Donor Relations, the Marketing & Communications team, and other leadership as needed Participates in staff development events and volunteer in-services Participation by all staff is required at Life Network's major events EXPERIENCE 3-5 years of donor relations (preferred) or customer relations experience Data entry and/or familiarity with databases, spreadsheets, and Microsoft Office 365 QUALIFICATIONS Strong advocate for sanctity of life issues Possesses Christian testimony with evidence of Christian maturity in personal and professional life Active commitment in a local church A passion for the ministry accomplished through Life Network and a heart for reaching the lost with the Gospel Excellent interpersonal and communication skills (in person and on the phone). Strong organizational skills and attention to detail Able to adapt to changing deadlines/prioritized tasks Experience with volunteer coordination is a plus Positive, servant-hearted attitude Aptitude and willingness to learn donor database functions and processes Self-motivated with ability to manage time effectively Able to occasionally lift 20 - 30 lbs. of presentation and event materials CLASSIFICATION Full-time for 32 or 40 hours per week. Pay range: $17.00 - $22.00. Scheduled hours are Monday through Friday with flexibility for weekends and evenings during events. Reports to Chief Generosity Officer. This is an onsite position.

Posted 1 week ago

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VP - Investor Relations

JobotIrving, TX

$250,000 - $300,000 / year

VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $250,000 - $300,000 per year A bit about us: Our client, a leading player in the Energy industry, is seeking an experienced and dynamic professional to join our executive team as the Vice President of Investor Relations. This role is pivotal in maintaining our company's financial health and increasing our profitability. The successful candidate will be responsible for managing all aspects of investor relations, including communicating with shareholders and potential investors, and developing strategies to attract new investors. This role requires a deep understanding of financial regulations and reporting, as well as excellent communication and leadership skills. Why join us? VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers Job Details 1. Develop and execute the company's investor relations strategy, ensuring that the company's financial performance and corporate strategy are effectively communicated to the investment community. 2. Manage relationships with investors, analysts, and other key stakeholders, providing them with accurate and timely information about the company's financial performance and prospects. 3. Coordinate and lead earnings calls, investor meetings, and conferences, ensuring that the company's messages are clearly conveyed. 4. Collaborate with the executive team and other key stakeholders to develop and communicate the company's strategic direction and financial performance. 5. Monitor market trends and competitor activities, providing insights and recommendations to the executive team. 6. Ensure compliance with all regulatory requirements related to investor relations and financial reporting. 7. Develop and manage the investor relations budget, ensuring that resources are effectively utilized. Qualifications: 1. Bachelor's degree in Finance, Business, or related field; MBA preferred. 2. Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) designation is required. 3. Minimum of 5 years of experience in investor relations, financial analysis, or a related field, preferably in the Energy industry. 4. Comprehensive understanding of capital markets and financial regulations. 5. Proven experience in managing earnings calls and communicating with investors and analysts. 6. Exceptional communication and presentation skills, with the ability to convey complex financial information in a clear and concise manner. 7. Strong leadership skills, with the ability to manage and motivate a team. 8. Excellent analytical and strategic thinking skills, with the ability to make sound decisions based on data and insights. 9. High level of integrity and professionalism, with the ability to handle confidential information with discretion. Join our team and play a critical role in driving our company's financial performance and growth. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a significant impact on our company's success. If you are a seasoned professional with a passion for finance and investor relations, we want to hear from you. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Posted 1 week ago

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Head Of Labor Relations

Talence Group LLCPortland, OR

$124,000 - $211,000 / year

Hybrid is 3x a week on site in Portland, Oregon WHO OUR CLIENT IS... Our client is a dynamic organization with over 800 employees in Portland, Oregon, recognized for its collaborative, values-driven, and trailblazing workforce committed to its communities, environment, and social equity. The organization builds shared prosperity through travel, trade, and economic development, driving initiatives that strengthen the regional economy and support quality jobs, multigenerational wealth, and equitable access to markets. WHAT OUR CLIENT NEEDS... Our client is seeking a seasoned labor relations leader who can operate as both a strategic thought partner, advisor and trusted practitioner. Reporting to the Head of Human Resources, this role provides enterprise-level leadership across collective bargaining, contract administration, dispute resolution, and labor management partnerships. This leader will bring sound judgment, credibility, and calm leadership to a complex union environment, balancing organizational priorities, legal obligations, and long-term workforce stability. Success requires the ability to influence at the executive level while remaining grounded in day-to-day labor realities. WHAT YOU WILL DO IN THIS CRITICAL POSITION... Enterprise Labor Relations Strategy Develop and lead a coordinated, enterprise-wide labor relations strategy that promotes short-and long-term planning and coherence across multiple collective bargaining agreements. Plan across bargaining cycles to establish disciplined approaches to preparation, sequencing, and prioritization that support predictable labor outcomes. Collective Bargaining & Negotiations Serve as the lead negotiator and management spokesperson for collective bargaining agreements, including development of bargaining strategy, proposals, and settlement frameworks. Prepare and execute Memorandums of Agreement, Understanding, and Exception, as well as supplemental agreements. Monitor labor relations trends, statutory changes, and legal decisions to inform negotiation strategy. Business Partnership & Operational Integration Act as a trusted advisor and representative of management in highly visible labor matters across aviation, marine operations, public safety, and other business lines. Maintain a strong understanding of operations and represented work groups through direct engagement, ensuring labor leadership is grounded in how work is performed. Contract Administration, Grievances & Dispute Resolution Oversee the interpretation and administration of collective bargaining agreements, work rules, and related policies. Lead and represent the organization in grievance management, mediations, arbitrations, and Employment Relations Board proceedings, in coordination with legal counsel. Financial Awareness & Sustainability Lead cross-functional collaboration with HR, Payroll, Benefits, Legal, and Finance to evaluate the financial implications and enterprise-wide impacts of labor agreements across bargaining units. Advance labor strategies that balance wage and benefit structures, cost sustainability, and long-term workforce affordability within a public-sector environment. Knowledge Management & Capability Building Strengthen documentation and knowledge management related to labor practices, side agreements, and contract interpretation to reduce risk and preserve institutional knowledge. Promote clarity and consistency in the application of labor provisions across departments. Design and deliver training for managers on labor relations fundamentals, contract application, and effective labor management practices. Provide leadership, coaching, and performance management for direct report, ensuring high professional standards and continuity in labor relations practices. Requirements WHAT YOU NEED TO HAVE IN YOUR BACKGROUND... 8+ years of progressively responsible experience in labor relations, including leading or owning complex collective bargaining negotiations and advising senior leaders. Experience in a public-sector or highly unionized, complex organization with multiple bargaining units and varied contract provisions. Strong working knowledge of labor law, collective bargaining, grievance and arbitration processes, and applicable federal and state regulations, including Oregon PECBA or comparable frameworks. Working understanding of the financial implications of labor agreements and experience partnering with Payroll, Benefits, Finance, and Legal. Proven ability to influence, build trust, and remain calm and effective in high-stakes, high-visibility situations. Experience improving documentation, consistency, or knowledge management related to labor practices or contract interpretation. Bachelor’s degree in Labor Relations, Human Resources, Business, Social Sciences, or a related field; Master’s degree and/or CLRP, PHR, or SPHR preferred. Benefits Medical, dental, vision, basic Life and AD&D, FSA/HRA, STD, LTD, PTO, PERS

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingFort Worth, TX

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 2 weeks ago

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Employee Relations Specialist

Abacus Service CorporationWashington, DC
Job Title Employee Relations Specialist Client Company/Dept. Name Federal Retirement Thrift Investment Board (FRTIB) Address 77 K Street NE, Suite 1000 City Name Washington State Name DC Zip Code 20002 If others (Address) B Duration of the project Project Start Date 01/21/2026 Project End Date 07/20/2026 Due date for Resume submission No. of Openings 1 No. of Maximum Submissions 2 Job Description The Employee Relations Specialist provides employee relations support to the Office of Resource Management (ORM) at the Federal Retirement Thrift Investment Board (FRTIB). This role supports management by ensuring the consistent, fair, and compliant handling of employee relations matters in accordance with applicable federal laws, regulations, and agency policies. All work under this position may be performed remotely from approved locations within the continental United States. Key Responsibilities Serve as a subject-matter expert on employee relations issues, including disciplinary and adverse actions, harassment matters, disciplinary investigations, and reasonable accommodation requests. Advise managers and supervisors on employee relations policies, procedures, and best practices. Support and coordinate employee relations investigations, including fact-finding, documentation, and analysis. Draft, review, and finalize employee relations documentation such as counseling memoranda, notices, decision letters, and management advisories. Interpret and apply federal employment laws, regulations, and internal policies to complex employee relations cases. Ensure consistency, fairness, and compliance in employee relations actions and recommendations. Identify trends and systemic issues in employee relations cases and recommend corrective or preventive actions Maintain strict confidentiality and exercise sound judgment when handling sensitive personnel information. Collaborate with human resources staff, legal counsel, and leadership to resolve complex or sensitive employee relations matters. Prepare reports, briefings, and correspondence for management and leadership as required. Minimum Qualifications Minimum 4+ years of professional experience in employee relations, including handling disciplinary and adverse actions, harassment issues, disciplinary investigations, and reasonable accommodation requests. Skill set info Strong experience in employee relations, labor relations, or human resources support. Solid knowledge of federal employment laws, regulations, and HR practices. Ability to analyze complex employee issues and provide sound, defensible recommendations. Excellent written and verbal communication skills. Proven ability to work independently while managing multiple cases and priorities. High level of professionalism, integrity, and judgment. Preferred Qualifications Experience supporting federal agencies or government boards. Familiarity with federal grievance procedures, adverse actions, and performance-based actions. Education Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field (or equivalent professional experience). Certifications (if required) HR certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are a plus. Documentation Required for submission Work Hours 40 hours per week (Monday Friday, 8:00 AM 5:00 PM) Account Manager Name (Proposal Team) Work authorization required US citizen Relocation is accepted Yes Remote work Yes Additional Notes if any

Posted 30+ days ago

Artech Information Systems logo

Employee Relations (Er) Operations Process Manager

Artech Information SystemsCupertino, CA
We are seeking an experienced professional to manage sensitive employee relations processes while driving change and optimizing operations. This role requires a strategic thinker with a passion for improving processes and fostering a collaborative work environment. Key Qualifications Expertise in ER/HR Processes (20%): Extensive experience in performance management and separation processes, with a strong ability to manage complex administration, documentation, and reporting. Analytical Skills (15%): Proficient in using data to tell stories and influence decision-making. Partnership and Relationship Building (15%): Ability to build and maintain strong relationships across various disciplines and levels. Program Strategy and Delivery (15%): Experience in setting and delivering operationally-minded program strategies. Project Management (10%): Natural planner with a flair for managing projects effectively. Process Streamlining (10%): Deep understanding of process transformation and change management. Communication Skills (10%): Exceptional communicator with the ability to foster positive relationships. Problem Solving and Adaptability (5%): Curious, flexible, and results-oriented, comfortable navigating ambiguity. Education and Experience Significant experience in employee relations or human resources roles. Proven track record of leading projects and working in global teams. Experience in leading change and implementing effective solutions. Strong knowledge of US Employment law. Proficiency with people-centered technologies such as ServiceNow CRM and/or WorkDay. Bachelor’s degree or equivalent education. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace. For immediate consideration, please click APPLY.

Posted 1 week ago

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Client Relations Associate (Remote)

Nterval FundingPhiladelphia, PA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

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Client Relations Associate

Premier Marketing Solutions, IncWaco, TX

$45,000 - $55,000 / year

Keep Clients Close. Keep Sales Closer. We need somebody from Waco who can balance customer satisfaction with competitive sales goals. As a Client Relations Associate , you’ll be the bridge between customer needs and company success, ensuring every interaction drives loyalty and sales. This role is built for those who thrive on competition and know that keeping clients happy sometimes means surviving their quirks. So yes, you’ll deal with difficult clients. But no, you can’t crash out in front of them. Premier Marketing Solutions was built to help brands grow by connecting directly with customers. Through direct sales and marketing, we deliver campaigns that drive measurable results in acquisition, visibility, and loyalty. Every interaction adds value — even the tough ones. Because loyalty isn’t handed out, but earned with each closed deal. Client Relations Associate Core Duties: Engage customers directly to promote AT&T services. Deliver tailored solutions that drive sales. Build strong relationships through customer-facing interactions. Consistently exceed sales targets. Resolve client concerns with professionalism and patience. Track and report performance metrics. Collaborate with team members to maximize impact. Represent Premier Marketing Solutions with confidence and credibility. Client Relations Associate Desired Qualities: Competitive mindset with a desire to win. Strong communication and interpersonal skills. Ability to thrive in fast-paced environments. Self-motivated with a drive to succeed. Organized and detail-oriented in managing client relations. Team-oriented with leadership potential. Resilient and persistent in achieving goals. Client Relations Associate Company Amenities: Leadership Training Real Growth Potential Team-Focused Culture Ongoing Coaching Hands-On Sales Experience Performance-Based Rewards Personal Development Career Stability in a Booming Industry

Posted 3 weeks ago

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Client Relations Associate (Remote)

Nterval FundingPhiladelphia, PA

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 3 weeks ago

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Client Relations Associate (Remote)

Nterval FundingHouston, TX

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 3 weeks ago

Enable Dental logo

Community Relations Manager

Enable DentalHollywood, FL
Enable Dental is in search of an enthusiastic Community Relations Manager who will be instrumental in connecting our dental services with communities in need, particularly focusing on patients receiving home health care and hospice services. This role encapsulates both relationship management and community outreach, aiming to enhance the visibility and accessibility of our dental care offerings. In this role, you will be responsible for: Building and nurturing relationships with key personnel at senior living facilities, healthcare providers, and community organizations to increase awareness and referrals for our dental services. Executing marketing initiatives to promote our services, including attending community events and presenting our offerings to potential partners. Utilizing CRM tools to track interactions, monitor relationships, and report on sales activities and performance metrics. Working collaboratively with the operations team to ensure smooth transitions for new patients and high standards of service delivery. Gathering feedback from community partners and using it to continuously improve our services. Requirements Qualifications: A high school diploma is required; a degree in marketing, communications, or a related field is preferred. Minimum of 3 years of experience in community relations, healthcare sales, or marketing. Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively. Experience with CRM software and the ability to manage multiple relationships and leads. Knowledge of dental services and the healthcare landscape is highly desirable. Must have a reliable vehicle for travel and a valid driver's license. Ability to pass background checks as required. Benefits Compensation: Enjoy a competitive base salary of $75,000 PLUS uncapped Bonus Structure!! Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

Posted 30+ days ago

BPCM logo

Director, Influencer + Celebrity Relations

BPCMWest Hollywood, CA
BPCM is a women-led public relations and communications agency built on strategic brand partnerships and sustainable storytelling. Our greatest strength is our team, and we prioritize their wellbeing, growth, and connection. We are committed to sustainability, brand excellence, and creating meaningful, culturally resonant narratives for our clients. We look for individuals who are excited to join a collaborative, innovative environment where ideas are valued and growth is encouraged. BPCM is seeking experienced, creative, and highly motivated candidates for the position of Director to help lead our Influencer & Celebrity Relations team in West Hollywood. The ideal candidate will bring their proven experience with talent at all levels, work to be a resource for all things influencer & celebrity-related, working collaboratively with both our Los Angeles, New York and London offices. We are looking for an innovative, curious, and creative thinker that is passionate about all things trending in the celebrity landscape and can apply their expertise across a wide range of clients in Wine & Spirits, Auto, Lifestyle, and Fashion (mainly in luxury) with differing scopes, budgets and needs. The ideal candidate will actively participate in and lead their team across a range of services, including strategy development, celebrity procurement, product seeding, influencer relations (earned and paid), special events, and partnerships. This person will possess the ability to work cross-functionally within and beyond BPCM’s differing Practices and Departments. Requirements About the role Provide strong rationale and strategic counsel & direction to clients to establish influencer and celebrity integration strategies that achieve client objectives and position clients as desired in their category Direct and manage account teams and 1-2 direct reports from development, giving regular feedback and support to handling yearly staff appraisals Act as the senior day-to-day contact for client teams overseeing all client requests Develop and execute earned and paid creative campaigns & KPIs to ensure client objectives are achieved and expectations are managed and exceeded Oversee the implementation of social media campaigns, brand partnerships, and influencer & celebrity engagement initiatives Take responsibility and accountability for ongoing initiatives, clearly define account team roles, and provide guidance and tools to facilitate goal achievement and client success Anticipate and proactively offer & implement solutions to senior team for executional issues specific to assigned clients/initiatives and staffing structures Provide strong rationale and strategic counsel & direction to clients to establish influencer & celebrity integration strategies that achieve client objectives and position clients as desired in their category & budget level Manage and guide team members during daily activities, including event planning, campaigns, seeding, reporting and program recaps for specific projects Monitor and keep abreast of industry news and trends and report updates to team Lead monthly/bi-weekly/weekly calls with client and in-person meetings in coordination with senior team leadership Influencer & Celebrity Relations Seek innovative ways to execute talent-led partnerships that align with BPCM’s drive of exceeding client expectations Proactively present unique opportunities for gifting, product integration at events and direct relationship-building opportunities Ability to think creatively and be innovative when it comes to organic outreach to break through the saturated space and land results for clients Ensure that target recommendations are diverse and brand-specific Oversee the logistics for campaigns and programs & train team members on how to execute projects, events, and campaigns Draft and update contracts utilizing brand and agency templates Execute partnerships, alongside account teams, with influencers & celebrities from post-contract phase through campaign completion Maintain and continuously grow network of KOLs, talent reps, celebrities, and influencers Help manage agency database of go-to talent, KOLs and brand advocates in Launchmetrics Identify out-of-the-box talent targets and rising stars early in their careers that span different industries, ethnicities, ages and more to bring into BPCM’s agency network Assist in talent casting needs for the agency, including vetting, researching, and creating client-facing casting documents Media Relations & Special Events Leverage contacts and relationships with style, beauty, celebrity and entertainment news editors + writers based in LA for post-event servicing and some brand pitching Plan & execute brand events, including influencer and KOL events and brand trips, including suggesting activation ideas, leading development of invite lists, overseeing RSVP management, handling talent on-site, drafting and distributing post-event releases, etc. New Business Development Develop and contribute to the new business process including research, proposal and pitch preparation Develop a strong understanding of BPCM’s unique creative approach to developing brand-aligned talent campaigns, activation concepts and strategic partnerships About you Minimum of 8 years of experience, preferably at an agency, working on both paid and earned talent activations across multiple brand categories Must exhibit strong writing, communication and presentation skills to effectively articulate ideas to clients, agency principals and colleagues in other divisions Curious and forward-thinking, with an eagerness to learn and adapt as AI and emerging technologies evolve—comfortable exploring new tools and translating them into practical value for teams and clients. Exceptional interpersonal and relationship-building skills; adept at developing rapport with clients, talent and their teams, to maintain strong working relationships both internally and externally Team leader with ability to mentor and develop junior team members Independent thinker with hands-on can-do attitude with constant self-education on influencer marketing trends and industry changes Benefits Medical, Dental, Vision Benefits 401k and additional supplementary benefits WFH Stipend Summer Fridays Generous PTO policy with a 2-week holiday break in December This role will be hybrid, 3 days minimum in office. The anticipated salary range for this position is $115,000 - $130,000 annually. Actual compensation is based on a range of factors including but not limited to skill set, level of experience, and location. Whether a prospective employee will be paid within the compensation range listed above will depend on a number of factors including but not limited to the candidate's depth of experience and qualifications; the level of specialization the role requires; budgetary considerations, and the local market conditions that exist where the employee will be based. Why BPCM: We believe that the strongest aspect of our agency is our team, and we take great care in ensuring their wellbeing, connection and support. Our past, present and future team will tell you that BPCM is extremely strong at balancing a fast-paced, high-achieving environment with a strong community and individual care. Our agency is committed to excellence for our clients, and for each other. We offer a competitive salary, benefits, hybrid work schedule, WFH stipend, summer hours and a generous Paid Time Off policy. BPCM is committed to fostering and promoting an inclusive environment that allows us to recruit and retain highly talented staff with diverse backgrounds and differing abilities. The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as business needs evolve.

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingSan Antonio, TX

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 3 weeks ago

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Client Relations Associate (Remote)

Nterval FundingTustin, CA

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingAnaheim, CA

$20 - $25 / hour

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 30+ days ago

T logo

Client Relations Manager - Energy

TNPHouston, TX
TNP, an award-winning and nationally recognized civil engineering consulting firm, has an immediate, full-time position opening for a Client Relations Manager focused on energy sector sales. This individual will join a well-established team of Client Relations Managers and business development professionals in our Houston-area (preferred) or DFW-area offices. The successful candidate will play a crucial role in helping our firm generate sales in Texas’ thriving energy market, including building upon TNP’s existing energy sector relationships and establishing new ones within the market. Daily work involves contacting existing and prospective clients in the marketplace, discovering upcoming project opportunities, developing strategies for project pursuits, and attending events, conferences, and meetings to increase TNP’s sales in the energy sector. Responsibilities: · Meeting and exceeding the annual TNP sales goals and objectives. · Working with the Director of Marketing and Business Development and Senior Client Relations Manager to develop strategy and capitalize on market opportunities. · Developing and maintaining relationships (clients, prospective clients, stakeholders, elected officials, other decision makers). · Recommend strategies to the Director of Marketing and Business Development and Senior Client Relations Manager aimed at capitalizing on market opportunities. · Collecting and recording market intelligence in the company CRM. · Work with a sales manager and an established team of business development professionals to execute sales and client relations strategies · Generate leads, close contracts and grow sales pipelines · Attending internal marketing/sales meetings. · Maintaining strong client relationships. · Attending trade shows and setting up/tearing down booth, as applicable. Authorities: · Setting your weekly schedule and appointments. · Marketing and selling services on behalf of TNP. · Engaging with clients, prospective clients, policy makers and persons of interest through relationship-building and/or marketing activities. Requirements At a minimum, candidates must meet the following educational, professional, and personal requirements: Education: · Bachelor’s degree, with preference given to those with a background in business or commercial degrees or technical degrees in engineering (or adjacent) fields. · A valid Texas driver’s license · Travel in the state of Texas is required, up to 40% depending on location. Professional: · 5+ years of proven sales or business development experience in the Texas energy sector, ideally selling services to electric utilities, natural gas operators, and/or data center developers · Demonstrated experience selling professional services, such as civil engineering, subsurface utility engineering (SUE), land surveying, or right-of-way acquisition services · Possesses established relationships with key energy market stakeholders around the state · Experience connecting technical, seller-doers with energy sector decision makers · Possess strong CRM (database) management and reporting skills · Uncompromising ethical standards in client interactions, communications, and business dealings · Entrepreneurial mindset with a focus on long-term account development · Self-starter capable of organizing and driving business development plans independently · Strong communication and collaboration skills · Ability to collaborate effectively with a sales manager, high-level company leaders, and technical leaders Benefits Compensation : · A competitive base salary, dependent on skills, qualifications, and experience · Supplemental pay for additional hours worked in excess of 43 hours · Generous performance-based bonus opportunities Benefits : · Medical, dental, and vision insurance, all beginning on the first day of employment · Life and disability insurance · A 401(k) plan with a partial company match · A Health Savings Account · Paid time off · In-office gym, chiropractor, and masseuse · An extensive learning and development program · Tuition reimbursement · Financial Advising TNP is an Equal Employment Opportunity Employer. The organization will not discriminate against any individual because of race, color, religion, creed, sex, age, national origin, disability or other reason prohibited by the fair employment laws. Reasonable accommodation will be provided in an effort to advance employment opportunities for individuals with disabilities. Employment at TNP is on an at-will basis. The employee and the organization are each free to terminate the relationship at any time without cause.

Posted 3 weeks ago

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Vice President of Finance and Investor Relations - Health Care Services

2070HealthBronxville, NY
Please find the link to the job here to apply: https://apply.workable.com/xponentiate/j/3091AB6DB9/ Only applications on the above link will be processed. About Xponentiate: Xponentiate is a healthcare recruitment partner with deep industry expertise. We connect top talent with the right opportunities through a smart, efficient hiring process. With proven experience building organizations from the ground up—including C-level hires—we’re dedicated to shaping the future of healthcare together. We're excited to announce a fantastic opportunity for talented professionals to join the mission-driven team of a leading hospital system in the US. If you're passionate about healthcare and want to make a real impact, explore the roles below: 💼 Vice President of Finance and Investor Relations – Health Care Services -Develop and execute investor relations strategies, ensuring transparent communication of our financial performance to stakeholders. -Oversee financial planning, analysis, and reporting to fuel organizational growth and compliance. -Build relationships with investors, lead fundraising efforts, and provide strategic counsel to executive leadership. 👉 Why Apply? Play a pivotal role in our financial strategy, drive sustainable growth, and represent the client to the broader investment community.

Posted 30+ days ago

C logo

Customer Relations Coordinator

Colonial Plumbing, Heating & AirColonial Heights, VA

$15 - $20 / hour

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Overview

Compensation
$15-$20/hour

Job Description

Are you passionate about making a positive impact on people's lives? Do you excel at building connections and ensuring client satisfaction? Step into an exciting new role at Colonial Plumbing, Heating & Air! We're searching for a dedicated full-time Customer Relations Coordinator in Colonial Heights, VA. This is your chance to join a team that's truly revolutionizing service in our community.

You can expect to earn $15-$20 per hour, based on experience and knowledge of the trades. But that's just the start of what we offer!

We've cultivated a culture that genuinely cares for its team members, and that's reflected in our robust benefits package:

  • Health benefits
  • Six paid holidays per year
  • Generous PTO after 90 days
  • Dental and AFLAC options (pre-tax)
  • AD&D and term life insurance
  • A 401(k)

WHAT YOUR DAY IS LIKE

As a Customer Relations Coordinator, you are the main contact for families and businesses, handling calls and inquiries with professionalism and a welcoming attitude. Your responsibilities include managing appointments, resolving client issues, and upholding our commitment to "Service that's Revolutionary." You maintain accurate records in our CRM, assist with billing, follow up on warranties, and check service satisfaction. You also promote Colonial's services and preventative maintenance programs, reflecting our core values: Integrity, Flexibility, Mindfulness, Excellence, Innovation, and Enjoyment, while supporting various administrative tasks as needed.

WHO ARE WE?

Colonial Plumbing Heating Air is a comprehensive plumbing, heating, and cooling service provider committed to meeting the needs of both residential and commercial clients. Whether it's routine furnace and AC maintenance or extensive projects like whole-home repiping and water heater installations, we are dedicated to delivering customized solutions that cater to each customer's individual situation. We take pride in knowing our customers personally and prioritizing their best interests.

We recognize that our employees are the cornerstone of our success, which is why we provide competitive pay and outstanding benefits. At Colonial Plumbing Heating Air, we genuinely value our team members, ensuring that everyone feels recognized and valued.

WHAT'S NEEDED FROM A CUSTOMER RELATIONS COORDINATOR?

We're looking for someone who can work Monday-Friday from 7 am to 4 pm or 8 am-5 pm, with occasional overtime requirements, while meeting the following qualifications:

  • High school diploma or GED
  • Comfortable using Microsoft Office and client relationship management platforms
  • Professional phone etiquette and interpersonal skills
  • Excellent communication and listening skills with a client-first mindset
  • Positive, energetic, and teachable attitude; thrives in a collaborative environment
  • Strong organizational and multitasking abilities with attention to detail
  • Ability to communicate in English, verbally and in writing
  • Ability to uphold Colonial's values in all client interactions
  • Ability to occasionally lift up to 25 pounds
  • 1+ years of experience in customer service is preferred

Ready to launch your career as a Customer Relations Coordinator with a company that puts its people first? Our 3-minute, mobile-friendly application makes starting your journey with us incredibly short and easy.

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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