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Customer Relations Representative - State Farm Agent Team Member
Court StottsAustin, Texas
Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Flexible hours Valuable experience Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to effectively relate to a customer Bilingual - Spanish required Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation: $32,000-$45,000 My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in South Austin, Texas and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 week ago

Senior Employee Relations Advisor-logo
Senior Employee Relations Advisor
St. Jude Children's Research HospitalMemphis, Tennessee
At St. Jude Children's Research Hospital, we're thrilled to offer an exceptional opportunity to join our Human Resources team as a Senior Employee Relations Advisor. If you're passionate about creating a positive and supportive work environment, this role is for you! We are seeking a dynamic and approachable individual who will provide expert guidance on employee relations and labor matters. As a key partner to managers, directors, and staff, you’ll navigate complex and sensitive investigations with confidentiality and care, using your expertise to deliver fair, consistent, and impactful solutions. In this role, you’ll help shape and maintain our culture of inclusiveness, innovation, and collaboration, making a meaningful difference for both the organization and the people we serve. Join us and contribute to a workplace where every voice is valued, and every challenge is an opportunity to grow! Why St. Jude? Be part of a world-class organization dedicated to advancing treatments for pediatric catastrophic diseases. Work in a collaborative, mission-driven environment where your contributions will make a meaningful impact on both the institution and its employees. Access opportunities for professional growth and career advancement, including continuous learning and development programs. Key Responsibilities: Complex Investigations: Conduct and resolve highly sensitive, confidential investigations by partnering with key stakeholders to ensure equitable resolutions. Exit Interviews & Trend Analysis: Conduct exit interviews and provide data-driven reports to management, highlighting trends and areas of concern, while recommending corrective actions. Labor Contract Negotiation & Grievances: Collaborate with the Director to interpret, administer, and negotiate labor contracts. Assist in preparing for union grievance meetings and contract negotiations with bargaining units. Performance Improvement Plans (PIP): Assist in developing and monitoring PIPs, reviewing processes and documentation to enhance job performance and ensure compliance with institutional standards. Employee Assistance Program (EAP): Promote the utilization of the EAP, and support employees and managers through return-to-work programs and other initiatives to ensure successful reintegration. Policy and Training: Interpreting and answering policy related questions from employees, review HR policies, the employee handbook, and union contracts regularly, recommending necessary updates. Assist in designing and delivering training on employee relations topics, such as workplace harassment, workplace violence, and labor laws (e.g., ADA). The Candidate We Are Looking For: We are seeking a dynamic, well-rounded professional who can blend deep technical expertise with strong interpersonal skills. Success in this role will require: Emotional Intelligence: A high level of emotional intelligence to manage sensitive situations with professionalism, empathy, and discretion. You must possess the ability to resolve conflicts creatively and within policy. Analytical Skills: The ability to conduct consistent and fair, detailed investigations and communicate complex data in a way that helps to drive decision-making. Professional Demeanor: A proactive, engaging attitude, with a calm and even-keeled approach to handling stressful situations and ambiguous scenarios Labor Relations Expertise: A solid understanding of labor contracts, grievance procedures, and performance improvement methodologies, along with the ability to apply best practices. Independent Work Style : Ability to handle investigations and requests autonomously, ensuring timely and thorough resolution. Conflict Resolution Expertise : Strong skills in mediating and resolving workplace conflicts with empathy and diplomacy. Strong Communication & Influence : Excellent ability to communicate effectively and partner with senior leaders to align on solutions and strategies. Team Player : While capable of working independently, you will also be an essential collaborator, contributing to a positive and effective team dynamic. If you are passionate about employee relations, dedicated to fostering a positive workplace environment, and ready to contribute to the groundbreaking mission of St. Jude Children's Research Hospital, we want to hear from you! Minimum Education and/or Training: Bachelor's Degree required. Minimum Experience: Minimum Requirement: 4+ years of experience in an employee relations (ER) or similar role handling ER activities. Some experience researching complex human resources-related issues and implementing courses of action. Experience supporting audits, surveys and performing complex reporting and analyses; Work Day experience, preferred. Strong experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred. Proven performance in earlier role. Licensure, Registration and/or Certification Required by SJCRH Only: SHRM-CP or Professional in Human Resources (PHR) OR Employee Relations Investigations Certification, preferred. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Senior Employee Relations Advisor. Explore our exceptional benefits ! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

Posted 30+ days ago

Senior Customer Relations Trainer, PSA-logo
Senior Customer Relations Trainer, PSA
Collectors UniverseSanta Ana, California
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. Collectors is seeking a Senior Training Specialist to join the PSA Customer Relations team, and assist the team with training-related needs. This includes the ability to organize, plan, document, and execute training sessions for all employees. As a Senior Training Specialist, you will work with people from various departments within Collectors; from Operations to Customer Relations, assist the Customer Relations team members that may need training or retraining. You will provide education and preparation for both existing and new staff and work directly with management to maintain consistency of the training content. This position will report to the Sr. Customer Relations Manager and work at our Santa Ana, CA office headquarters. What You’ll Do: Assist training in all key areas of the Customer Relations department that may have training needs. Training will be delivered to new hires, temporary employees, and existing employees in Customer Relations. Focus on building annual programs and preparing teaching plans for all employees. Support with onboarding and training new hires and temporary employees for Customer Relations. Communicate with team members, fellow trainers, technical writers, and the Training Manager to ensure all needs are met. Anticipate and identify future training needs and create a curriculum, with the Customer Relations Supevisor’s guidance to facilitate training. Improve policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within Customer Relations. Who You Are: B.S. or B.A. preferred 2-4+ years of experience in a training environment required. Fluent in English with the ability to read and comprehend instructions, correspondence, and memos; ability to effectively present information in one-on-one and group situations to other employees of the organization at multiple levels of employment/management. Attendance must be reliable, and you must be flexible to occasionally cater to later shifts. Strong computer skills (Gmail, Google Drive, Google Slides, etc.). Proven work experience training others. Proven experience in designing training events in a corporate setting, including technical writing skills (writing manuals). Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.) Strong planning, problem-solving, and project management skills. Ability to stay organized and be detail-oriented. Ability to present complex information to a variety of audiences. Excellent written and verbal skills, good interpersonal skills, conflict resolution, and time management skills. Physical Requirements: Computer Use : Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. Hand Use : Regular hand use for various tasks. Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds. Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. Hourly Rate : The reasonable estimated hourly rate for this position is $28. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .

Posted 6 days ago

Provider Relations Representative - Mid-Missouri-logo
Provider Relations Representative - Mid-Missouri
Delta Dental Of MissouriSpringfield, Missouri
Job Title: Provider Relations Representative - Mid-Missouri Reports To: Provider Relations Network Manager FLSA Status: Exempt Grade Level: 24 Last Updated: December 2024 Position Summary: The primary responsibility of the Provider Relations Representative is expanding and enhancing the provider relations network in their assigned territory. This position develops relationships with new providers, negotiates provider contracts and ensures ongoing connections with existing providers. This includes educating providers on contractual obligations, new products and services, and policies and procedures. Responsibilities: Executes account management and services strategies to expand and retain the Provider network. This work may include but is not limited to: Developing ongoing relationships with Providers to ensure satisfaction, foster trust, and address any concerns or issues to enhance network retention; Executing tailored strategies to effectively manage provider accounts, ensuring that they meet both the needs of the providers and the organization's objectives; Assessing provider performance, ensuring adherence to contract terms, quality standards, and service levels, and provide support to optimize their participation and effectiveness; Expanding the Provider network through ongoing relationship building and value sharing through in-person meetings, cold calling, networking and other lead generation strategies; Conducting onsite dental reviews at Provider locations; Maintaining network participation by providing support to providers and office managers to improve their understanding of all available benefit programs, processing polices and guidelines. L eads the negotiation and implementation of Provider contracts. This work may include but is not limited to: Leading discussions and fee negotiations to get providers contracted into PPPO/Premier or Premier Exclusive networks; Collaborating with internal departments to ensure that contracts meet regulatory standards and organizational policies, while aligning with provider expectations; Validating new provider contracts ensuring correct ES and NPF data, and addressing any discrepancies in a timely manner; Gathering reporting to support the practice and provider fee increase discussions; Implementing new provider contracts, ensuring all operational, billing, and technical requirements are addressed and systems are updated accordingly. Serves as trusted advisor to the Providers and their team members on industry trend and best practices. This work includes but is not limited to: Sharing information regarding current and future products and services; Understanding internal processes and timelines to set expectations and recommend best practices; Influencing Providers based on subject matter expertise of the industry, plans and internal processes; Asking key questions to understand outcomes needed and providing recommendations that convey expertise in best practices; Researching industry best practices and leveraging knowledge when communicating with Providers, Delta Dental member companies, competitors and other sources; Communicating guidelines, policies and processes in a manner that builds trust in the company’s relationship with the Provider; Fostering relationships with through networking, dental societies, dental associations, respective Missouri/South Carolina Dental Board, member companies and others in the dental field Responding to grievances and complaints and works toward timely resolutions as requested. Coordinates educational opportunities and materials for Providers. This work includes but is not limited to: Ensuring Providers have current information on providing high quality dentistry in compliance with contractual obligations; Organizing and communicating Provider education events and workshops; Identifying and recommending topics for events and workshops; Reaching out to Providers to promote events, workshops and highlight key materials; Serves as the liaison between the dental office and other team members to ensure network directory accuracy. Identifying and introducing Providers to the appropriate resources to resolve issues; Delegating Provider requests and claims issues to the appropriate resources; Communicating trust and confidence in fellow team members; Ensuring accuracy of the network directory and credentialing/recredentialing process; Conveying outcomes, policies, guidelines and best practices to Providers. Regular and reliable attendance is required. Other duties and responsibilities may be assigned. Qualifications: 3+ years’ dental or other healthcare related industry experience required. Insurance industry and dental clinical experience preferred; Knowledge and experience handling complex and escalated customer calls or issues; Advanced problem-solving and decision-making abilities; Exceptional verbal and written communication skills; Detail-oriented with a commitment to accurate documentation; Strong organizational skills and the ability to manage a large client portfolio; Access and ability to operate a motor vehicle; Travel required, including occasional outstate travel with overnight stays. Competencies: Accountability Client Portfolio Management Communication Conflict Resolution Continuous Selling Negotiation Networking Perseverance Environment: This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs. Physical and Other Demands: Specific vision abilities required by this job include the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel, reach and operate a computer. This job requires substantial typing. DDMO provides reasonable accommodation to qualified individuals with a known disability unless doing so imposes an undue hardship. Employees must be able to successfully perform the essential functions of this role with or without a reasonable accommodation. Disclaimer: This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or deleting this position at any time.

Posted 2 days ago

RBC Bank Regulatory Relations Associate Director-logo
RBC Bank Regulatory Relations Associate Director
Royal Bank of CanadaRaleigh, North Carolina
Job Summary Job Description WHAT IS THE OPPORTUNITY? Regulatory Relations (“RBC RR”) is RBC’s primary point of contact and coordination for domestic and foreign regulators in the United States. Working together as a collaborative team operating across RBC’s consolidated U.S. operations (“CUSO”), RBC RR provides support and advice in relation to regulatory exams, inquiries, investigations, and oversees the ongoing monitoring, reporting, and escalation of key regulatory matters. As a member of RBC RR, the incumbent will be RBC Bank’s primary point of contact for Office of the Comptroller of the Currency (“OCC”), and other regulators as relevant. As needed, the incumbent will lead and/or participate in regulatory engagements with other RBC businesses. WHAT WILL YOU DO? Maintain Regulatory Relationships: Exam Management & Continuous Monitoring Activities Provide timely and proactive guidance to RBC Bank Board Members, Executives and management to effectively maintain healthy regulatory relationships in conformance with all applicable laws, regulations, and policies. Provide exam management facilitation and advice to RBC Bank Executives and management, including preparation for meetings and regulatory requests and updates. Work closely with relevant subject matter experts and stakeholders across CUSO responsible for drafting and preparing responses to regulatory requests and exams. Facilitate and summarize exam findings and perspectives, and provides notification and escalation as to RBC Bank Board of Directors, Executives and management as appropriate. Coordinate the uploading of Board Materials, management reports and other ongoing supervisory materials to regulators. Maintain thorough knowledge of banking regulations, bank operations and procedures, risk management controls, and other internal control objectives and practices, relevant to RBC Bank’s prudential regulators. Internal Reporting Assist in summarizing and prepare reporting that communicates RBCB exam activity and issues for RBC’s Regulatory Action Committee. Prepare internal reports for RBC Bank Management and Board of Directors, and promote information sharing of existing and new material regulatory issues. Manage and track regulatory risk through regular (e.g., monthly/quarterly) metrics detailing regulatory themes and trends in exams, inquiries, and continuous monitoring. Issues Management Lead discussions on RBC Bank’s regulatory issues, including the development of thematic observations, conclusions and recommendations related to regulatory issues; and Oversee the timeliness and accuracy of responses to regulators, including data requests and responses to exam findings (such as Matters Requiring Attention, etc.). Additional Responsibilities As required, create and maintain department documentation, including manuals, training materials, and communications; and Along with others, oversee and maintain the safeguarding of Confidential Supervisory Information. WHAT DO YOU NEED TO SUCCEED? Extensive and comprehensive regulatory knowledge and expertise (5+ year minimum) Excellent judgment and analytical skills. Excellent written and oral communication skills, and must be comfortable meeting with regulators, Board members and RBC Bank Executives on a regular frequency. Effective organization skills, including the ability to prioritize between tasks and deadlines. Ability to effectively analyze risk to the organization of potential issues discovered. Ability to interact with regulators and in team setting. Attention to detail and accuracy are essential. Strong Office (PowerPoint, Outlook, Excel) skills. In-depth knowledge of FRB and OCC, rules, regulations and examination practices strongly preferred. Undergraduate degree, Master’s/JD degree preferred, but not required. Former work experience at a bank regulator and/or in a regulatory liaison function preferred, but not required. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work The good-faith expected salary range for the above position is $85,000 - $150,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: · Drives RBC’s high performance culture · Enables collective achievement of our strategic goals · Generates sustainable shareholder returns and above market shareholder value #LI-POST Job Skills Bank Regulations, Critical Thinking, Data Gathering Analysis, Decision Making, Exam Management, Financial Regulation, Industry Knowledge, Internal Reporting, Interpersonal Relationship Management, Proactive Approach, Regulatory Issues, Regulatory Risk, Risk Management, Strategic Thinking Additional Job Details Address: 8081 ARCO CORPORATE DRIVE:RALEIGH City: Raleigh Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-01 Application Deadline: 2025-07-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

Posted 6 days ago

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Intern, Membership & Industry Relations (New York Chapter)
National Academy of Recording Arts & SciencesNew York, New York
INTERNSHIP DETAILS FALL INTERNSHIP APPLICATION DEADLINE FOR STUDENTS: 8 /8 /2025 FALL INTERNSHIP PROGRAM DATES: 9 / 2 /2025 - 12 / 12 /2025 *The New York Chapter Intern position pays county/state minimum wage rates, based on work location. WHO WE'RE LOOKING FOR The Recording Academy New York Chapter is seeking a “rock star” student for a fall 2025 Internship with our team. Celebrating music through the GRAMMY® Awards, The Recording Academy continues its legacy as the premier national organization for honoring achievements in the recording arts and supporting the music community. As a membership organization, we represent the most talented music professionals in the world. Our members include recording artists, producers, engineers, attorneys, music supervisors, composers/arrangers, managers, agents, social media and record label executives and many others. Our paid Internship Program offers a unique opportunity for full-time college students (juniors or seniors) to gain on-site training in office administration, events management and artist relations, in exchange for college credit. Candidates should be energetic, hard- working and have aspirations of a career in the music industry. WHAT YOU'LL DO Internship duration is for a semester ( 12 weeks or equivalent). Hours are part-time (20-24 hours a week). Intern will work with the chapter office on local events during regular business hours as well as some evenings and weekends. Internship will provide in-depth exposure to professional recording industry techniques and practices. Projects may include assistance with event management, educational programs, newsletters, membership recruitment, database management, demographics analysis, and administrative office support. SKILLS & EXPERIENCE Currently enrolled in a college/university. One year of course work towards degree in related field is preferred. Letter from school stating that intern will receive college credit for the Recording Academy internship. Display an interest in music and commitment to a career in the recording industry. Possess strong verbal, written and analytical skills. Exhibit proficient computer skills. Be a junior, senior or graduate student. PHYSICAL DEMANDS FOR CERTAIN ROLES: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time. The employee will be required to lift and/or move up to 60 pounds. ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES RECORDING ACADEMY The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards—music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators. GRAMMY MUSEUM Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art form—from the technology of the recording process to the legends who've made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming. MUSICARES A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs. LATIN RECORDING ACADEMY The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation ® . EQUAL OPPORTUNITY: The Recording Academy, its affiliates and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy’s policy to provide equal employment opportunity for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy . This policy governs all aspects of employment, including selection , job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.

Posted 2 weeks ago

Customer Relations Representative - State Farm Agent Team Member-logo
Customer Relations Representative - State Farm Agent Team Member
Scott BrownCastle Rock, Colorado
Responsive recruiter Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Scott Brown - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. This position is available for both Full-Time and Part-Time availability. Disclaimer : We are accepting ongoing applicants for this position as we are always looking for great employees to add to our team! Compensation: $25,000.00 - $40,000.00 per year Ready to Launch Your Career? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Brown - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 4 days ago

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Customer Relations Representative - State Farm Agent Team Member
Boudreaux Insurance & Financial ServicesHouston, Texas
Responsive recruiter Benefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Boudreaux Insurance & Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $16.00 - $18.00 per hour Do you want to work with someone who will help you achieve YOUR goals? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Houston, Texas 77086. I am a proud graduate of Texas A & M University. We have 65 years of combined insurance experience in our office. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, and Silver Scroll Additional languages spoken: Spanish If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 2 weeks ago

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Resident Relations Manager (Multi-Site)
Continental CareersBrooksville, Florida
Continental Properties is looking for an enthusiastic and customer-centric Multi-Site Resident Relations Manager to join our team at our two beautiful residential apartment communities - Authentix Spring Hill and Authentix Suncoast in Brooksville, Florida. You will help lead the successful operations of the communities. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property. Position Specifics Full-Time Pay: $22.00 - $24.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies Meet with current and prospective residents to address issues Help increase resident renewal rates and organize resident events Skills for Success: Two plus years of apartment leasing experience required; resident relations manager experience desired Experience with Fair Housing Regulations and experience managing delinquencies An unmatched commitment to customer service Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here ! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Posted 2 weeks ago

Patient Relations and Legal Coordinator - Roper St. Francis Healthcare-logo
Patient Relations and Legal Coordinator - Roper St. Francis Healthcare
Roper St. Francis HealthcareCharleston, South Carolina
Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Location: Roper Medical Office Building - Charleston, SC Shift: Day shift 8:00am-5:00pm Job Summary : The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Minimum Qualifications : Education : Bachelor’s degree required. Paralegal certificate preferred. Experience: Three years of work experience in healthcare or customer service field required. Demonstrated experience or training in Joint Commission complaints processes and CMS Conditions of Participation related to complaints and grievances preferred. Five years of experience in the legal field, customer service or healthcare preferred. Prior experience working with grievances and appeals strongly preferred. Knowledge of RSFH organizational structure strongly preferred. Knowledge/Skills : Must possess excellent computer skills, written, and verbal communication skills. Knowledge of legal procedures, skilled in interviewing techniques and legal research is required. Ability to differentiate several types of complaints/grievances and determine appropriate parties for handling. Excellent prioritization and organizational skills; effectively manage competing priorities and multiple deadlines. Must have excellent written and verbal communication skills, customer service skills, and ability to summarize and escalate customer complaints to appropriate manager. Ability to work independently and under pressure. Attention to detail and critical thinking skills. Excellent attendance history. Ability to establish and maintain rapport with patients and staff. Maintains confidentiality of sensitive information. Ability to organize and maintain accurate patient correspondence records and files, including electronic record keeping. Must meet required deadlines. Sound judgment and decision-making abilities. Proficient in Microsoft Word and Excel computer programs. Contacts : Contact with patients, former patients, billing department representative, and management daily. Referrals to other resources daily to include, but are not limited to nurse managers, administration, medical staff, nurse peer review, Quality Department, risk management Department, Patient Experience Department, and Human Resources. Contact with executive staff and system employees. Contact with corporate attorney’s and outside counsel. Work Demands/Environment: F requent sitting, stooping, bending. May require lifting or moving items up to 10 lbs. Constant use of finger/hand dexterity and eye-hand coordination. Constant talking or hearing. Ability to read, comprehend and enter data. Constant use of computer and viewing screens. Corrected hearing and vision to normal range. Job Summary : The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Roper St. Francis Healthcare is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: SS Quality - Experience of Care - Roper St Francis Healthcare It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .

Posted 5 days ago

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Lead People Relations Specialist
ICForporatedReston, Virginia
We are seeking an experience d and strategic Lead People Relations Specialist to join our Corporate Business Services HR team . This role will serve as a key partner and advisor in managing complex employee relations matters, supporting senior leaders, and driving a culture of fairness, respect, and compliance. The ideal candidate will have a minimum of 8 years of experience in employee relations, investigations, and conflict resolution, with a strong track record of supporting executive level leaders and navigating sensitive workplace issues. This is a hybrid role based in Reston, VA, and requires regular in-office presence of at least two days per week. Key Responsibilities: Serve as the lead advisor on employee relations matters across the Corporate Business Services organization, providing expert consultation and support to senior leaders, managers, and employees. Conduct thorough, timely , and impartial internal investigations in response to employee concerns, complaints, or alleged policy violations. Interpret and apply HR policies, procedures, and employment laws to ensure consistency and mitigate risk. Provide coaching and guidance to managers on performance management, corrective action, workplace conflict, and employee engagement strategies. Analyze employee relations trends and develop proactive strategies with HRBPs and the broader People Relations Team to address root causes and enhance the employee experience. Manage the accommodation process in compliance with the Americans with Disabilities Act (ADA), including facilitating the interactive process and maintaining compliant documentation. Collaborate closely with HRBPs, the broader People Relations Team, Legal, Compliance, and other internal partners to ensure aligned and appropriate resolution of issues. Support involuntary terminations, reductions in force, and other sensitive employee transitions. Draft and review employee relations documentation (e.g. , warning s , separation letters, investigation summaries) for clarity, accuracy, and compliance. Contribute to policy development, training initiatives, and con tinuous improvement efforts. Maintain accurate documentation and case tracking within HR systems. Uphold confidentiality, ethics, and integrity in all interactions and case handling. Promote ICF’s core values and a culture of respect, integrity, and accountability. Performs other duties as assigned or deemed necessary. Basic Qualifications: 8+ years of progressive HR experience with a focus on employee relations, investigations, and conflict resolution. Demonstrated success advising and coaching senior level leaders , to include C Suite leaders, on complex and high-risk people matters. Strong understanding of federal and state employment laws and HR best practices. Experience working in a fast paced, and highly collaborative environment. Preferred Qualifications : Bachelor’s Degree in Human Resources , Business, or a related field; advanced degree or certification (e.g., SHRM-CP, PHR/SPHR) preferred. Experience supporting corporate functions such as Finance, Legal, and Human Resources . Proficiency in Workday or similar HRIS, as well as Microsoft Office Suite (Word, Excel, PowerPoint). Experience interpreting HR analytics and using data to inform decisions. Strong project management and training development skills. Professional Competencies: Exceptional judgment and discretion in handling sensitive employee matters. Excellent communication skills, both written and verbal, with the ability to influence at all levels. Strong collaboration skills and the ability to partner effectively across functions. Solutions oriented mindset with a level of integrity and professionalism. Ability to manage multiple priorities in a dynamic and deadline-driven environment. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations. Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is : $107,469.00 - $182,697.00 Reston, VA (VA30)

Posted 1 week ago

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Sr. Media Relations Manager
Akerman LLPMiami, Florida
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. Akerman is seeking a Senior Media Relations Manager. The Sr. Media Relations Manager is responsible for developing and executing comprehensive media relations strategies that enhance and protect the firm’s reputation as a leading Am Law 100 law firm. This role will proactively cultivate relationships with key legal, business, and trade media, serve as a trusted advisor to firm leadership and attorneys, and manage high-profile communications initiatives that support the firm’s strategic goals. The Senior Manager will also assist with crisis communications, provide media coaching, and ensure message consistency across all channels. The position will work closely with the Chief Marketing and Client Development Officer (CMCDO) and report directly to the Director of Communications (DOC) in ideating, vetting, and implementing all initiatives. Responsibilities : Manage the positioning and messaging of the firm internally and externally by collaborating closely with firm leadership, the CMCDO, Director of Communications, and members of the MCD Department and partners of the firm. Develop and execute strategies to raise the visibility and reputation of the firm and its lawyers globally in strategic verticals. Serve as a media/message advisor to all relevant stakeholders within the firm. Develop and maintain relationships with reporters and other media contacts to enhance the firm’s visibility. Identify, train, and prepare lawyers in their interactions with the media. Periodically interview attorneys, develop content ideas pertaining to their expertise, and write articles, under the attorneys’ names, for publication in business, trade, and legal media outlets. In coordination with CMCDO, DOC, and fellow Senior Media Relations Manager, work with the firm’s outside public relations agency; meet with them to develop and refine messaging, and maximize the effectiveness of the agency by delegating and managing their work appropriately. In collaboration with the Social Media Specialist, develop online and social media strategies, particularly supporting media relations campaigns in strategic areas. Consistently refine communications strategies to comply with best practices and to obtain the greatest return on investment for the firm. Collaborate with members of the Marketing and Client Development Department to develop content and implement communications through various channels (e.g., digital and social media, website, placed and purchased media and public relations). Qualifications : Four year college degree required, preferably in marketing, communications, or journalism. A minimum of five years’ experience in public relations with a strong emphasis on writing and editing. Law firm or professional services firm experience required. Knowledge of PR/Media tools including Meltwater News. Ability to exhibit good judgment when interacting with attorneys and outside public relations agencies. Strong supervisory/management skills required. Ability to work comfortably with attorneys at all levels. Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information. Ability to exhibit sound judgment interacting with attorneys and media/publishing companies. Ability to work under the pressure of deadlines with strong problem solving skills. Flexibility in working well within a team environment. Ability to demonstrate strategic focus. Ability to define goals and follow through to achieve results. Ability to prioritize and manage time effectively. Possess reliability, dependability and motivation. Excellent organization and highly effective communications skills, both oral and written. Exceptional client service both internal and external. We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-LS1

Posted 3 weeks ago

Customer Relations Specialist-logo
Customer Relations Specialist
Gossett MotorsMemphis, Tennessee
GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic

Posted 1 week ago

Community Relations Consult-logo
Community Relations Consult
Mosaic HealthLas Vegas, Nevada
Job Description Summary ‎ This role is responsible for driving growth through lead generation and meeting operational objectives for the Medicare Advantage (MA) Institutional Special Needs Program (I-SNP) products. Key responsibilities include managing I-SNP performance to align with enterprise goals, ensuring fulfillment of contractual deliverables, and re-establishing existing relationships while developing new community partnerships within the local CareMore market. ‎ How will you make an impact & Requirements ‎ Provides direct support to Product General Manager, (GM) leads meetings, complete operational and policy research for products, completes business and data analysis functions as required to assist in the execution of projects, programs, and growth and operational goals. Devote 4+ days per week in field Minimum of 10 facility visits per week Organize 8-10 ISNP monthly community events Identify other community resources for new sale referrals Ensure all new patient sales are made in person with ISNP Sales Consultant present Weekly/regular planning and budget review with GM or direct supervisor Boost visibility through social media and diverse marketing initiatives. Develop new relationships with new and current ISNP building staff Recruit new brokers to promote and sell ISNP products Research operational gaps as assigned and develops solutions and recommendations. Work autonomously to address and solve problems Leverages corporate initiatives and best practices from other markets to execute on assignments. Employs strong execution skills to deliver on assigned duties Ensure proper marketing materials are ordered and stocked for events Follow-up with building staff on event feedback Collaborate with the local Health plan sales team on events, sales and general growth initiatives. Requirements: Requires a BA/BS in communications or a related field Minimum 3 years of related experience; or any combination of education and experience, which would provide an equivalent background. Health care field experience preferred. Compensation: $67,368K - $84,210K & bonus eligible ‎

Posted 30+ days ago

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Provider Relations Manager
knownwellAtlanta, Georgia
About knownwell Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and behavioral health services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article . knownwell is seeking a highly motivated and personable Provider Relations Manager to join our team. This role will be pivotal in building and nurturing relationships with primary care providers, specialists, and their offices to facilitate referrals for patients in need of weight management care. This is a play/coach role where the ideal candidate will start off creating the playbook as an individual contributor and over time hire a team to grow the function regionally. The provider relations team will serve as a liaison, ensuring that our healthcare partners understand the benefits of knownwell’s specialized services and feel confident in referring their patients to our practice. The position will need someone who is comfortable being in the field at least 4 days per week. Clinic Location: 1100 Lake Hearn Dr, Suite 160, Atlanta, GA 30342 Responsibilities: Develop and maintain strong relationships with primary and specialty care clinicians (particular focus on OBGYN, fertility, pediatrician, psychology/psychiatry, orthopedic, cardiac, and bariatric surgery specialists) and their offices, initially in the Atlanta metroplex and overtime across Georgia Engage providers and office staff through regular visits, calls, and communications to educate them on knownwell's weight management programs and services Act as the primary point of contact for clinicians to address questions, concerns, and feedback about knownwell's services Conduct presentations and informational sessions for healthcare clinicians and their staff to increase awareness of obesity treatment options and knownwell's comprehensive approach Educate healthcare providers on the referral process to ensure a smooth patient transition from primary or specialty care to knownwell Conduct presentations and informational sessions for healthcare clinicians and their staff to increase awareness of obesity treatment options and knownwell's comprehensive approach Collaborate with knownwell's clinical and operations teams to streamline the referral process, ensuring referred patients are onboarded effectively and efficiently Track referral data and analyze trends to optimize outreach strategies and improve referral volume Provide regular reports on referral trends, outreach effectiveness, and partnership developments Qualifications: 5+ years of experience in provider relations, healthcare business development, or a similar role within a medical practice, healthcare system, or relevant organization. Experience and training as a health care provider is a plus Proven experience working with primary care providers and specialists; familiarity with weight management or obesity care is a plus. Exceptional interpersonal and communication skills, with a talent for building relationships with diverse stakeholders. Bachelor’s degree in healthcare administration, business, marketing, or a related field; advanced degree or health care clinical education is a plus.

Posted 30+ days ago

Vice President, Consumer Media Relations, Corp Brand-logo
Vice President, Consumer Media Relations, Corp Brand
Porter NovelliChicago, New York
Porter Novelli is a global communication company with offices across the US and internationally in London, Mexico City, and Toronto. In a shifting landscape of audience power, our global network of sharp minds leverages our world-class smart data as we decode change, navigate culture, and deepen authenticity to unlock value for our clients. We believe that our culture is the beating heart of Porter Novelli. We have cultivated a vibrant environment where individuals come together to form a dynamic and supportive community. We celebrate the unique perspectives and experiences that each team member brings to the table. The Role We’re looking for a bold, connected, earned media relations professional to lead breakthrough storytelling for our consumer, brand and corporate portfolio of clients. In this high-impact role, you’ll serve as the go-to media relations and pitching expert across our collaborative client teams—bringing a sharp news sense, top-tier reporter relationships, and an instinct for what drives headlines today. You’ll split your time leading earned media strategy and execution across one of the largest and most dynamic accounts at the agency, supporting multiple fast-paced workstreams for a Fortune 50 company. The remaining time will be dedicated to leading media relations efforts for a range of consumer, corporate, retail, tech, and purpose-driven brands—delivering smart strategy, compelling narratives, and high-impact media results. This role calls for a trusted counselor and creative thinker who moves at the speed of culture, understands what breaks through across traditional and emerging platforms – including broadcast, print/online, Substacks, podcasts, etc – and brings a deep understanding of business and consumer media landscapes. You’ll thrive here if you love turning business goals into bold media moments and elevating teams along the way. What You Will Be Doing Cultivate and maintain influential relationships—with both clients and media across consumer, lifestyle, tech and business verticals Serve as the lead media relations strategist across multiple workstreams, setting the earned media vision and delivering breakthrough coverage Develop compelling, culturally relevant narratives that ladder up to business goals and resonate across top-tier and emerging platforms Guide and support client media strategy, providing high-level counsel and real-time POVs that drive media traction and brand relevance Lead proactive and reactive newsjacking efforts to ensure clients are part of the cultural conversation and competitor narratives are countered with impact Manage fast-moving workstreams and juggle multiple campaigns simultaneously, ensuring each is rooted in creativity and media potential Mentor junior team members through thoughtful leadership Represent the agency’s media prowess in new business opportunities and cross-collab storytelling initiatives Regularly track and analyze coverage performance to inform future strategies and demonstrate ROI The Experience That Will Contribute To Your Success Natural curiosity and creativity—asks the right questions and brings fresh, unconventional ideas to the table Bias toward action with a strong sense of urgency—able to manage projects from strategy to execution while staying strategically agile Deep expertise in earned media, with the ability to influence it through integrated, cross-channel strategies A savvy newshound who understands media ecosystems—who’s writing what, why it matters, and how to shape narratives that land Comfortable navigating ambiguity and moving at the speed of culture—resourceful, adaptable, and quick to find clarity in fast-moving moments Financially and operationally sharp—confident managing budgets, staffing plans, and team resources efficiently Proven track record in executing high-impact media relations campaigns, particularly in consumer and tech Strong writing and storytelling skills with a strategic mindset and editorial eye A collaborative team leader who empowers others, contributes to a positive culture, and drives excellence Ideal for an Account Manager ready to step up, or a VP looking for a bold new mission The anticipated salary range for this position is $145,000 - $160,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. Benefits at Porter Novelli include a range of medical, dental, vision, 401(k) with company match and generous paid time off benefits are also available. Employees from diverse or underrepresented backgrounds are encouraged to apply. As an Omnicom company, Porter Novelli offers a robust suite of benefits for our employees: Medical & Prescription Dental Vision Flexible Spending Accounts 401k (with discretionary employer match) Employee Stock Purchase Plan Short-Term Disability, Long-Term Disability & Life Insurance Vacation, Sick & Personal Days 14.5 Paid Company Holidays Parental Leave Family Forming Benefits Wellness Benefit Hybrid Working Environment (2 days remote, 3 days in office) Porter Novelli is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, disabled veteran, veteran of the Vietnam era or other eligible veteran, age, marital status, veteran status, or physical or mental handicap unrelated in nature and extent to an individual's ability to perform a job or any other characteristic protected by the employment discrimination laws in any state or political subdivision in which Porter Novelli does business.

Posted 3 weeks ago

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Community & Donor Relations Manager
JVS BostonBoston, Massachusetts
ABOUT JVS: JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment, build careers, and partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of services, including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. Position Summary The Community and Donor Relations Manager is a vital member of the Advancement team, responsible for cultivating, stewarding, and expanding JVS’s base of individual donors giving up to $5,000. This role combines strategic fundraising, community engagement, data and records management, and event execution. The position also serves as a key liaison to Jewish community partners and plays a central role in donor communications, event strategy, and Board support. The role also includes responsibilities in reporting, gift processing, and event management. Key Responsabilties Annual Giving & Community Engagement Maintain and cultivate a personal portfolio of 75–100 annual donors and prospects giving $500–$5,000. Design and implement donor solicitation strategies aligned with organizational priorities. Collaborate with the Communications Manager on direct response programs, donor messaging, and appeals. Represent JVS at community events and meetings. Liaise with Jewish community publications and organizations. Collaborate with Jewish Career Services staff to align community communications and increase visibility. Support volunteer engagement through coordination of tours, meetings, and follow-ups with prospective volunteers and partners. Event Management Plan and execute donor cultivation and fundraising events in partnership with the VP of Philanthropy. Oversee event logistics, including vendor coordination, invitations/RSVPs, budget tracking, run-of-show documents, and follow-up. Train staff on the Greater Giving event platform and reconcile event data with Salesforce. Develop tools such as event templates and reports to streamline planning and increase efficiency. Data & Records Management Serve as Salesforce Subject Matter Expert for the Advancement team. Maintain high-integrity data systems for donor records and gift processing. Create and maintain reports, dashboards, and documentation for database procedures. Prepare and segment mailing/email/invitation lists and generate mail merges for print materials. Ensure accurate and timely gift processing, acknowledgments, and reconciliation with Finance. Provide analytics for appeals, donor acquisition, and retention strategies. Development Operations & Prospect Research Collaborate with Database and Executive Administrative assistant to conduct research on individual and institutional prospects using Salesforce and DonorSearch. Train staff and interns on research methods and the development of briefing documents. Support funder stewardship, including coordination of donor visits and meeting preparation. Generate briefing documents for senior leadership and board members. Participate in internal and external meetings, events, and professional development opportunities. Supervise and mentor interns in Advancement operations and research. Take and distribute meeting notes and follow up on action items. Contribute to departmental operations and special projects as needed. Board Relations Act as liaison to the Jewish Services Committee and Resource Development Committee. Provide logistics and communications support for board and committee meetings, including setup, catering, technology, and materials. Assist with onboarding of new board members and track engagement in development activities. Coordinate with the Advancement team to support board fundraising initiatives with tools and materials. Key Qualifications Minimum of 2-3 years of experience in non-profit fundraising or comparable field. A passion for the mission of JVS. Knowledge of techniques and best practices in fundraising and stewardship. Demonstrated ability to work collaboratively on a team and to build and maintain positive relationships with all levels of the organization. Excellent verbal and written communication skills; and effective presentation skills. Strong analytic skills, and ability to apply strategic and creative thinking. Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously in a fast-paced, results-driven environment. Strong interpersonal skills, maturity, tactfulness, good judgment, and ability to handle confidential information with discretion. Working knowledge of planned giving a plus. Proficiency with Microsoft Office applications and Salesforce, as well as other fundraising platforms. Ability to work nights and weekends as needed. Ability to pass a criminal background check Special Work Conditions Occasional early morning, evening, and weekend hours may be required. Occasional local travel required with reliable transportation. Position is currently hybrid but is subject to change. 2 days per week in the Boston office and 3 days remote. JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services. JVS is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination based on sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Posted 6 days ago

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Intern, Membership & Industry Relations (Membership Accounts)
National Academy of Recording Arts & SciencesSanta Monica, California
INTERNSHIP DETAILS FALL INTERNSHIP APPLICATION DEADLINE FOR STUDENTS: 8 /8 /2025 FALL INTERNSHIP PROGRAM DATES: 9 / 2 /2025 - 12 / 12 /2025 *The Membership Accounts Intern position pays county/state minimum wage rates, based on work location. WHO WE'RE LOOKING FOR The Recording Academy Membership Accounts team is seeking a “rock star” student for a fall 2025 Internship with our team. Celebrating music through the GRAMMY® Awards, The Recording Academy continues its legacy as the premier national organization for honoring achievements in the recording arts and supporting the music community. As a membership organization, we represent the most talented music professionals in the world. Our members include recording artists, producers, engineers, attorneys, music supervisors, composers/arrangers, managers, agents, social media and record label executives and many others. Our paid Internship Program offers a unique opportunity for full-time college students (juniors or seniors) to gain on-site training in office administration, events management and artist relations, in exchange for college credit. Candidates should be energetic, hard- working and have aspirations of a career in the music industry. WHAT YOU'LL DO Internship duration is for a semester (12 weeks or equivalent). Hours are part-time (20-24 hours a week). Intern will work in support of the membership outreach team that works on membership recruitment strategy. Internship will provide in-depth exposure to professional recording industry. Projects may include research across genres for prospective members, data entry, correspondence, database management and general administrative support. SKILLS & EXPERIENCE Currently enrolled in a college/university. One year of course work towards degree in related field is preferred. Letter from school stating that intern will receive college credit for the Recording Academy internship. Display an interest in music and commitment to a career in the recording industry. Possess strong verbal, written and analytical skills. Exhibit proficient computer skills. Be a junior, senior or graduate student. Salesforce experience a plus. PHYSICAL DEMANDS FOR CERTAIN ROLES: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time. The employee will be required to lift and/or move up to 60 pounds. ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES RECORDING ACADEMY The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards—music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators. GRAMMY MUSEUM Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art form—from the technology of the recording process to the legends who've made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming. MUSICARES A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs. LATIN RECORDING ACADEMY The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation ® . EQUAL OPPORTUNITY: The Recording Academy, its affiliates and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy’s policy to provide equal employment opportunity for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy . This policy governs all aspects of employment, including selection , job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.

Posted 2 weeks ago

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Director of Community Relations
Ohe Ohnh EmpForest Hills, New York
Job Address: 8700 Moran RD
Cincinnati, OH 45244
 CommuniCare Health Services is seeking an experienced healthcare professional with sales and marketing abilities for the position of Director of Community Relations covering the Cincinnati, OH market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service. PURPOSE/BELIEF STATEMENT The position of Director of Community Relations (DCR) aspires to be the leader in the market’s external, community-based business development, while being an advocate and example of superior customer service. The DCR thrives in a creative business development environment, is self-driven, and results-oriented. They work to continuously build census through community-based relationships, events, and public relations. The DCR will develop external relationships with community accounts including, but not limited to, home health agencies, hospice, physicians, senior service organizations, senior centers, non-medical home health, and disease specific advocacy organizations. This dynamic leader will work in tandem with the center's Admissions Directors to ensure census development efforts are aligned and yield positive outcomes. The DCR drives the community marketing and lead base management programs to be a resource to our communities. They help to support and elevate the community relationships of the Admissions Directors by providing market intelligence, strategic planning, and direction of relationship development. WHAT WE OFFER The Director of Community Relations will enjoy a competitive salary and PTO package in a great, team atmosphere. CommuniCare offers full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. Do you have what it takes to be a Director of Community Relations for CommuniCare ? QUALIFICATIONS/EXPERIENCE REQUIREMENTS College degree in clinical or business related field, preferred 3-5 years of professional experience, preferably in a skilled nursing environment Proven sales record Exceptional time management and organizational skills Ability to multitask Responsible and tremendous follow through Self-starter/self-disciplined/personal accountability Compassionate Views themselves as a resource to potential customers. Must have the ability to make independent decisions. Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public. Must possess willingness to work harmoniously with team members in all positions. Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for business development. JOB DUTIES/RESPONSIBILITIES As the Director of Community Relations, you will take charge of: Census Development Responsible to exceed budgeted census goals and grow market share within assigned market by working in collaboration with Admissions Directors, Executive Directors, and Liaisons. Develop, maintain, and grow community-based relationships with diverse referral sources that include but are not limited to home health, service organizations, senior service programs, senior living communities, non-medical home services, and durable medical companies. Participate in Business Development meeting and planning of facilities in the market territory. Cultivate a lead database through prospecting, person-centered sales process, and creative follow ups Responsible for planning, with business development team support, and hosting two community and two professional events per month. Responsible for onsite assessment and completion of onboarding form of community referrals. Responsible to maintain community sales and referral log and document sales efforts, referrals, and admissions. In rare exception where DCR is assigned a hospital: Onboarding Forms and bedside assessment are required on all readmit and new referrals and good working relationships with DC planners must be maintained. Assess and recommend additional marketing opportunities such as direct mailings, media campaigns, etc. Assess and recommend program development or specialty service opportunities based upon market needs. Attend All mandatory regional and CHS sales and marketing trainings and meetings. All other assigned duties by Regional Director of Sales and Marketing Admissions Process Train on the Admissions Process. Possess a comprehensive understanding of admission criteria, PASRR and LOC criteria, and contract compliance. Support the Central Intake Admissions Process, ensuring that referrals are processed through the Central Intake Department. ABOUT US A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

Posted 30+ days ago

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Administrative Assistant, Community Relations
Occidental PetroleumHouston, Texas
Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions. We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information. Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business. We are looking for an experienced and motivated individual to fill the position of Community Relations Administrative Assistant within the Community Relations & Employee Engagement department. The Community Relations Administrative Assistant is responsible for assisting the Community Relations & Employee Engagement team with the day-to-day operations. This position will work in coordination on other projects as assigned by the Director, Community Relations & Employee Engagement and will be based in Houston, Texas . Essential Job Duties: Responsibilities include performing various tasks in administrative support. These tasks may include, but are not limited to: Provide day-to-day administrative support to the director and broader team, Assist with office supply ordering, document formatting, and task coordination and act as a liaison between the director’s office and other departments. Maintain and update department files and records (digital and/or physical). Ensure proper documentation and filing systems are in place and compliant with retention policies. Support administrative functions related to the budget process, track expenditures and assist with reconciliation, help prepare financial documents and reports for entire team. Maintain the calendar for the department director. Ensure meeting logistics are arranged (e.g., rooms, virtual links, materials). Schedule and coordinate team meetings and departmental volunteer events. Answer, screen, and route emails from the team inbox and respond to or escalate inquiries as appropriate. For the management team, arrange travel accommodations including flights, lodging, transportation, and itineraries. Prepare and submit expense reports for the director and/or department Coordinate and facilitate the approval process for domestic charitable contribution requests tied to the company’s community investments. Support the entire team by submitting requests on their behalf, tracking progress, and ensuring all stakeholders remain informed throughout the process. Responsibilities include collecting and organizing required documentation such as W-9 forms, pledge forms, contracts, sponsorship benefits, and branding/marketing assets. Maintain accurate records and ensure all materials are properly filed for compliance and reporting purposes. Prepare check requests and code invoices for the department’s sponsorship agreements, events and external vendors through the appropriate approval levels and submit for payment to Accounts Payable. Responsible for tracking departmental costs and domestic budget, includes identifying anomalies and re-coding as appropriate, working closely with Accounting and Internal Audit. Responsible for the administration of the company’s domestic matching gift and volunteer activities, ensuring all requests adhere to established guidelines and criteria; includes verifying eligibility and processing. Serve as point of contact for new hires on team, providing supporting throughout the onboarding process and ensuring administrative tasks are properly executed. Coordinate and manage volunteer t-shirt and other promotional items. Record, track, and maintain all financial transactions for the department and all charitable contribution payments for the company. Coordinate weekly team updates for senior management. Manage and maintain departmental book (processes, procedures, etc.). Coordinate scheduling/arrangements for team meetings and team celebrations. Assist with the fulfillment of community partner gala tables, includes coordinating guest invitations, maintaining guest and RSVP lists, and general communication. Support the planning and coordination of events, programs, and/or projects to ensure departmental goals are completed on time, and with optimum quality. Support the maintenance of the internal Community Relations website. Monitor the Community Relations inbox and respond to internal and external inquiries within a timely manner. Maintain team calendar and community partner contact and benefits lists. Provide general administrative support such as organizing, filing, ordering supplies, mail handling, and maintaining departmental records. Other duties as assigned. Requirements: 5+ years of experience with administrative tasks, supporting director-level in a similar working environment. 5+ years of experience managing and tracking a departmental budget; budget planning and analysis required; background in accounting is a plus. 3+ years or more of relevant community, public relations, or corporate affairs experience is preferred. A minimum of 5+ years working effectively in high-pressure situations while managing multiple tasks and handling confidential and sensitive information (such as financial and employee data) with tact, diplomacy and sensitivity. Advanced written, organizational, multitasking and oral communication skills; knowledge of AP style preferred. Must be highly organized and detail-oriented. Ability to manage conflicting priorities and exhibit flexibility when work assignments or priorities change. Must be process-driven and have the ability to work in a fast-paced environment with initiative, drive for results, and anticipate needs. Must be adept at calendar management and juggling meetings when conflicting priorities arise. Strong interpersonal skills; comfortable interacting and collaborating with employees and leaders at all levels of the organization. Strong recordkeeping ability. Ability to prepare correspondence and documents with a high-level of accuracy and attention to detail. Demonstrated expert level of proficiency in Microsoft office products (Outlook, Word, PowerPoint, Excel); PivotTable experience preferred; Power BI experience is a plus. Associates degree is a requirement; Bachelor’s degree is a plus. Oil and gas industry experience is highly preferred. Ability to work overtime as needed. Recruitment Fraud It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: • Ask you to pay for applications, interviews, meetings, processing, training or for any other fees • Use recruiting or placement agencies that charge candidates an advance fee of any kind or • Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Posted 30+ days ago

C
Customer Relations Representative - State Farm Agent Team Member
Court StottsAustin, Texas

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Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
  • Flexible hours
  • Valuable experience

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $32,000-$45,000




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Submit 10x as many applications with less effort than one manual application.

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