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Senior Manager, Labor Relations & Arbitration-logo
Senior Manager, Labor Relations & Arbitration
Metropolitan Transportation AuthorityJamaica, NY
Position at MTA Headquarters POSTING NO. 11392 JOB TITLE: Senior Manager, Labor Relations & Arbitration DEPT/DIV: Labor Relations WORK LOCATION: Jamaica, NY FULL/PART-TIME FULL SALARY RANGE: $113,000 - $128,000 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide counsel and direction on the administration of labor agreements to ensure the Long Island Rail Road's (LIRR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect the LIRR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes. This position represents the LIRR at disciplinary and contract interpretation arbitrations, participates in collective bargaining, the integration of agreements into CBAs, and performs any other labor relations related tasks as deemed appropriate. Responsibilities: Manage grievance and disciplinary cases appealed by the various unions to the Labor Relations Department. Represent the LIRR during on property appeal hearings with the various union leaders. Research and prepare appeal denial letter within time limits. Calculate the cost or liability of claims. Negotiate stipulations of settlement where appropriate. Analyze cases and make decisions to uphold, overturn or modify decisions made by Department Heads/designees related to such appeals. Represent the LIRR at contract interpretation and disciplinary arbitrations. Prepare persuasive and well supported briefs/submissions for arbitration. Present Carrier's position through oral argument in arbitration hearings. Manage and provide direction to departmental managers in handling contract interpretation, employee complaints, dispute resolution, implementing new initiatives within contractual restraints and related to contracting-out issues. Advise and counsel Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations on current labor relations issues. Provide consultation and expert advice to management or other groups on handling labor relations issues. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations at various meetings as needed. Provide instruction at training classes as necessary. Plan and participate in collective bargaining sessions. Prepare local written agreements with and communications to the various Labor Organizations. Administer certain contractual provisions that include payments and other required contractual entitlements. Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations in various Carrier forums such as interdepartmental meetings with the operating departments, the Law Department, Human Resources, Medical, and Safety. Perform other assignments as requested by senior management. Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Other duties as assigned. Knowledge/Skills/Abilities: Must have knowledge about the Railway Labor Act. Must possess solid judgment skills and be a self-starter, and able to handle conflict. Must possess superior analytic ability as well as oral and written communication skills. Ability to successfully manage and coordinate multiple assignments and issues simultaneously. Experience as first chair advocate at arbitrations or hearings. Experience in or knowledge of collective bargaining administration and dispute resolution. Experience in or knowledge of representing management/union at contract interpretation or disciplinary grievance hearings. Strong mediation and negotiation skills. Excellent communication and interpersonal skills. Excellent organizational and presentation skills. Demonstrated ability to work with all internal levels within a given organization, including the MTA Board. Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities. Demonstrated ability to work in a high-profile, high-pressure environment effectively. Demonstrated ability to communicate effectively with key internal and/or external stakeholders. Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility. Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible. Demonstrated analytical capabilities and quantitative skills. Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Required Education and Experience: Bachelor's degree in industrial & labor Relations or a related field or an equivalent combination of education and experience may be considered in lieu of a degree. Minimum three to five (3 - 5) years of progressive experience in Labor Relations and/or Labor and Employment Law. Preferred: Juris Doctorate or master's in industrial/labor Relations strongly preferred. Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable. Familiarity with the MTA's policies and procedures. Familiarity with the MTA's collective bargaining procedures. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 30+ days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeChicago, IL
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Vendor Relations Specialist-logo
Vendor Relations Specialist
Neighborly BrandsIrving, TX
Vendor Relations Specialist Are you looking for a place where you can bring your ideas? Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Vendor Relations Specialist on the Neighborly ProTradeNet team, a typical day for you will include: VRS is responsible for proactively managing vendor accounts by reviewing program results, strategizing to maximize vendor exposure, and driving member engagement through a strategic marketing plan. This includes identifying opportunities to promote vendor specials or new products/services and for vendors to host or speak at regional meetings or webinars, etc. Responsible for vendor sponsorship targets and strategies to achieve such results. Responsible for coordinating aspects of PTN efforts with respect to Reunion. For example, sponsorships, booth sales, and assisting in the coordination of the event. Coordinate vendor activities related to regional meetings and conferences. Perform meetings via phone or web conference to educate vendors on leveraging all aspects of the PTN program. Prepare presentations for conferences, meetings and/or tradeshows and will need to be an effective speaker in front of various groups of people. Manage concerns and/or conflict resolution that may arise between vendors and trading partners. Provide user support representation for ProTradeNet as needed. VRS may be required to attend conferences, meetings and/or tradeshows as a representative for the ProTradeNet vendor relations department. Learn and use various software systems in the performance of duties which may include working with Adobe Creative Suite, Excel, Word, email software, our in-house contact management system, our trading partners intranet site, our content management system, conferencing software, presentation software, and other software, hardware and operation systems as necessary. VRS may be required to undergo a skills test to determine the current level of ability. Bring your skills and be inspired to achieve success. (Required qualifications) Experience: Two (2) or more years of marketing and/or sales experience required. Skills: Meticulously Detail-Oriented: You bring precision, accuracy, and a strong focus on follow-through. Digitally Fluent: Tech-savvy with strong proficiency in modern tools, platforms, and systems that drive efficiency and innovation. Skilled Relationship Builder: Communicates with clarity and professionalism across all levels of the organization, both internally and externally. Remote Collaboration Pro: Excels in virtual teamwork, demonstrating strong self-motivation, accountability, and clear communication. Strategic Self-Starter: Forward-thinking and independently driven, with the ability to turn vision into action. Sense of humor. Education: Bachelor's degree in a related field preferred. Schedule / in-office requirements: Remote Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Fulltime, Monday-Friday, 8am-5pm Benefits: Check out our benefits offerings here Financial Benefits: Equity and annual bonus opportunities Perks: Paid time off, Paid holidays, Recess breaks, wellness programs Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: PTN ProTradeNet

Posted 1 week ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeHanover, MD
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Client Relations-logo
Client Relations
JetlinxDallas, TX
Summary: The Client Relations is responsible for the delivery of timely and accurate information to clients and delivery of Jet Linx Standards. The Client Relations is the onsite base representative responsible for ensuring a smooth and seamless flight experience from the point of booking to the post-flight follow up and invoicing. Duties & Responsibilities: Represent the client relationship by greeting all relevant arrivals and departures at the assigned base, following the Jet Linx Service Standards. Plan and manage active trips for clients following the Jet Linx Service Standards. Manage, update, and maintain all client accounts, preferences, and expectations, using company systems. Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded and identify any potential issues. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Provide internal and external follow-up to resolve any service failures appropriately. Perform Client Relations base duties as needed. Regular and predictable on-site attendance required. Demonstrate Jet Linx's core values and "Supply the High" in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities: Ability to understand and tailor all actions in accordance with defined Jet Linx service standards Ability to apply critical thinking to solving urgent matters, getting creative when there is no explicit instruction guide for all issues Establish and maintain effective relationships with clients Ability to work flexible, non-standard hours including nights, weekends, and holidays Proficient with Microsoft Office Suite Ability to work both independently and as part of team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Ability to work in a fast-paced environment, with strong attention to detail and organizational skills Ability to maintain the confidentiality of sensitive information Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service Ability to multi-task and complete work within assigned timelines under minimal supervision Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations Operate office equipment as needed Education and Work Experience: Bachelor's degree or 2+ years' experience in an aviation service role 2 years of professional customer service experience required Aviation industry experience or interest preferred Physical Requirements: Majority of work is completed in a normal office work environment Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: Ability to obtain a U.S. driver's license Proof of eligibility to work in the US Compensation Jet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $51,000 to $72,000. Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability coverage.

Posted 30+ days ago

Head Of Structured Finance Investors Relations (Ny)-logo
Head Of Structured Finance Investors Relations (Ny)
KBRANew York, NY
Position Title: Head of Structured Finance Investors Relations (NY) Entity: Kroll Bond Rating Agency, LLC Employment Type: Full-time Location: New York, New York, United States Summary/Overview: Kroll Bond Rating Agency, LLC is currently searching for an Investor Relations professional to join our growing team. This role is a unique opportunity to work across the fixed income ecosystem, deepen relationships with structured finance investors, and play a key part in driving firm-wide strategic engagement with the institutional investment community. The ideal candidate will bring extensive structured finance, strategic leadership capabilities, and a collaborative mindset to lead and expand KBRA's investor engagement strategies across structured finance. About the Job: Lead KBRA's structured finance investor relations strategy and oversee engagement efforts across all structured finance asset classes (inclusive of ABS, RMBS, CMBS, CLOs), working closely with colleagues across the department to support investor engagement and market growth. Drive proactive and strategic fixed income investor outreach and manage key structured finance relationships at a senior level Maintain and strengthen existing structured finance investor relationships, while identifying opportunities to expand KBRA's investor base and deepen penetration with existing investors. Develop target lists and strategies for investor outreach efforts and sector growth within structured finance. Address investment guideline issues where applicable. Work and coordinate closely with KBRA's issuer relations Business Development team to align investor engagement strategies with business objectives, and act as a liaison with the credit ratings teams Identify, drive, and communicate new business opportunities for investor outreach and strategic partnerships across structured finance asset classes Spearhead strategic initiatives cross the firm, focused on growing structured finance market visibility and investor acceptance of KBRA ratings. Analyze investor feedback, track engagement metrics, and provide actionable insights to senior leadership. Stay informed on structured finance market trends, regulatory developments, and investor sentiment, providing feedback to internal teams to inform ratings and research. Ability to understand and discuss KBRA-rated transactions at a high-level Serve as a senior strategic representative of KBRA's structured finance platform at industry events and conferences, as well as travel to meet individual investors with credit rating analysts. Educate investors on the value of a KBRA rating You will be successful in this role if you have: Seven or more years of structured finance and client relationship management experience with a demonstrated ability to develop and maintain strong relationships with institutional investors. 3+years experience managing a team is required Deep understanding of structured products and fixed income markets and a broad network of structured finance investor relationships Excellent interpersonal skills and the ability to build strong relationships both internally and externally Demonstrated initiative and strategic thinking, with a proactive approach to generating outreach and strengthening market visibility Ability to relate to all levels and build strong relationships internally and externally Strong written, verbal, and presentation skills, with the ability to craft and deliver strategic messaging to senior institutional investors. Strong attention to detail with the ability to tailor communication to external and internal audiences. Must be assertive, organized, detailed oriented, creative, energetic and resourceful Ability to develop creative and innovative approaches to continue to increase investor acceptance of KBRA-rated bonds Ability to spearhead strategic initiatives across the firm Prior analytical experience on the buy side, sell side, other financial institution or rating agency a plus Bachelor's degree required Salary Range: The anticipated annual base salary range for this full-time position is $170,000 to $230,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors. Benefits: A hybrid work schedule (Tuesday, Wednesday, Thursday in the office) Competitive benefits and paid time off Paid family and disability leave 401(k) plan, including employer match (100% vested) Educational and professional development financial assistance Employee referral bonus program About Us: Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. More Info: KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law. #LI-KS1 #LI-HYBRID

Posted 2 weeks ago

Press Relations Manager-logo
Press Relations Manager
Life.ChurchEdmond, OK
The Press Relations Manager is primarily responsible for sharing the stories of what God is doing through the church, including proactive and reactive media relations and community relations for Life.Church and YouVersion. This role will strengthen existing efforts alongside the Public Relations Director as well as identify new opportunities for earned media coverage, improve our ability to tell stories across the organization, and further Life.Church’s mission to reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. The Life.Church Public Relations Team is part of the Communications Group, which consists of four teams—including Social Media, Communication, and Marketing—who collectively develop strategies for how our ministry meets people where they are and empowers them to become fully devoted followers of Christ. The Communications Group introduces people to Life.Church, connects them to our mission, and helps them take the next steps in their journey toward Christ. Please include a link to samples of recent press materials when you submit your application. Who You Are Your super power is your ability to find the news hook in any situation. You’re often told that you have a way with words and make people feel comfortable and cared for, even when communicating firm expectations. Energized by challenges, fast-paced environments, and a high level of accountability. Known for staying level-headed and responding with grace and patience when things get difficult. A team player who’s ready to roll up your sleeves and work alongside a team that’s hardwired to work hard. Looking to dedicate your life to something that makes an eternal difference. What You'll Do Contribute strategy ideas for various Life.Church and YouVersion earned media initiatives. Manage and respond strategically to incoming media requests or external inquiries. Stay informed of local, national, and trade news trends to identify pitch angles. Build and maintain rapport with journalists. Counsel and resource staff for speaking engagements, research projects, or other community-related requests. Champion storytelling across the organization to help inspire people to take the next step in their faith journey. Skills Needed to Succeed Excellent verbal, written, and interpersonal communication skills to foster relationships and partnerships. Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change. Strong writing, editing, and proofing skills. Ability to self-motivate, make independent decisions, and problem solve. Ability to manage conflict and differing opinions while maintaining composure. Demonstrated track record of securing positive press results and building strong rapport with journalists. Bachelor’s degree in a related field. 5+ years of related work experience. Benefits We Offer ・ Paid parental leave, including maternity, paternity, and adoption leave. ・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members. ・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health. ・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment. ・ And much more! Our Beliefs, Culture, and Commitment to Diversity At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church . While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page . All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

Posted 30+ days ago

Media Relations Manager-logo
Media Relations Manager
Life.ChurchEdmond, OK
The Media Relations Manager is primarily responsible for sharing the stories of what God is doing through the church, including proactive and reactive media relations and community relations for Life.Church and YouVersion. This role will strengthen existing efforts alongside the Public Relations Director as well as identify new opportunities for media coverage, improve our ability to tell stories across the organization, and further Life.Church’s mission to reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. The Life.Church Public Relations Team is part of the Communications Group, which consists of four teams—including Social Media, Communication, and Marketing—who collectively develop strategies for how our ministry meets people where they are and empowers them to become fully devoted followers of Christ. The Communications Group introduces people to Life.Church, connects them to our mission, and helps them take the next steps in their journey toward Christ. Please include a link to samples of recent press materials when you submit your application. Who You Are Your super power is your ability to find the news hook in any situation. You’re often told that you have a way with words and make people feel comfortable and cared for, even when communicating firm expectations. Energized by challenges, fast-paced environments, and a high level of accountability. Known for staying level-headed and responding with grace and patience when things get difficult. A team player who’s ready to roll up your sleeves and work alongside a team that’s hardwired to work hard. Looking to dedicate your life to something that makes an eternal difference. What You'll Do Contribute strategy ideas for various Life.Church and YouVersion press initiatives. Manage and respond strategically to incoming media requests or external inquiries. Stay informed of local, national, and trade news trends to identify pitch angles. Build and maintain rapport with journalists. Counsel and resource staff for speaking engagements, research projects, or other community-related requests. Champion storytelling across the organization to help inspire people to take the next step in their faith journey. Skills Needed to Succeed Excellent verbal, written, and interpersonal communication skills to foster relationships and partnerships. Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change. Strong writing, editing, and proofing skills. Ability to self-motivate, make independent decisions, and problem solve. Ability to manage conflict and differing opinions while maintaining composure. Demonstrated track record of securing positive press results and building strong rapport with journalists. Bachelor’s degree in a related field. 5+ years of related work experience. Benefits We Offer - Paid parental leave, including maternity, paternity, and adoption leave. - Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. - Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. - Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. - Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members. - Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health. - Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! -$160 annually in development dollars for team members to invest in their professional growth. - Casual dress and work environment. - And much more! Our Beliefs, Culture, and Commitment to Diversity At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church . While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page . All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

Posted 30+ days ago

Director Of Network Relations & Compliance-logo
Director Of Network Relations & Compliance
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Network Relations & Compliance Overview: The Director of Network Relations & Compliance will manage multiple Payment Networks, utilizing deep industry knowledge of both Domestic US and International Payment Networks. This role requires availability throughout the networks working hours. The Director will be responsible for overseeing Third-Party Provider (TPP) relationships, analyzing operating rules, product offerings, and release details to improve switching capabilities and ensure compliance. The position also involves working closely with the product team and customer-facing staff to develop new products, implement releases, and evaluate the impact of network mandates on internal systems, processes, and external processors interacting with the platforms. Role: Manage overall relationships with US Regional and National Payment Networks, including issues, projects, contracts, mandates, and operational efficiencies. Provide consultation and serve as subject matter expert to internal and external partners for all internal applications, including dispute processing, settlement, billing, reconciliation and testing. Work in close partnership with Network Engineering to ensure compliance with payment network mandated requirements, including conducting in-depth analysis and developing business requirements and other key information. Lead initial reviews and participate in technical projects and network-related queries, project support, and testing. Direct and engage in off-release internal and external network related projects, providing support for questions, project progress, and testing. Collaborate with the technical writing team to create internal and external communications that inform the appropriate personnel and customers of upcoming changes related to product, process and mandatory updates. Host internal webinars to address the impact of payment network mandates on clients. Identify opportunities for product and service enhancements that can be developed and marketed to customers, utilizing business case principles. Develop processes to consistently provide the product strategy team with updates on new payment network product offerings. Partner with global and regional teams to support development needs, execution plans, and business case assessments for incremental Networks. All about you: Deep experience in a compliance role at a US payment network or processor, gateway, financial institution or large merchant Proven ability to be creative, execution oriented and collaborative with cross-functional teams Existing business or working contacts with major global and US based debit networks desired Ability to translate knowledge into concepts and opportunities for commercialization Familiarity with regulatory compliance Excellent communication skills, both written and verbal Some travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $148,000 - $237,000 USD

Posted 4 days ago

Insomniac - Beyond Wonderland Chicago 2025 Seasonal Artist Relations-logo
Insomniac - Beyond Wonderland Chicago 2025 Seasonal Artist Relations
Live Nation Entertainment INCChicago, IL
Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at artist relations? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the live event space. Is this you? Read on… WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. THE ROLE Insomniac is looking for Artist Relations support. This position will report to the Artist Relations Manager. RESPONSIBILITIES Greet artists/crew upon arrival of the stage Radio artist compound staff in appropriate time to gather the artist from their dressing rooms Be readily available and visible to tour manager on stage should he/she need anything Communicate with hospitality if rider needs to be adjusted or brought to stage Bring hospitality items back from your stage each night Communicate with stage manager on what credentials should be allowed on stage at different times (this changes throughout the day) Ensure photographers and videographers have proper satin credentials to shoot on stage Communicate with artist relations manager if you have issue with personnel saying they should be on stage Maintain positive and helpful attitude toward all artists, crew and their guests on the stage and in the backstage area QUALIFICATIONS 2+ years of experience in Artist Relations 1+ years of management experience is preferred, including managing, developing and leading teams as well as optimizing and reorganizing teams to most effectively meet business needs Intermediate technical skills in Microsoft Office WORK ENVIRONMENT Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Hiring Salary Range: $16.50-$25.00 an hour Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions. --------- The expected compensation for this position is: $16.20 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.

Posted 30+ days ago

Director - Government Relations-logo
Director - Government Relations
Silver Standard (SSR Mining Inc)Denver, CO
Who Are We? SSR Mining Inc. is a leading, free cash flow focused intermediate gold company with four producing assets located in the USA, Turkey, Canada, and Argentina, combined with a global pipeline of high-quality development and exploration assets in the USA, Turkey, and Canada. SSR's commitment to safety, collaboration, and excellence allows us to continue building upon our already strong foundation. With an industry-leading pipeline of projects, strong financial positioning, and talented employees, we look forward to our bright future! Job Description: Reporting to the EVP Operations and Sustainability, the Director of Government Relations will develop and implement the overall engagement strategy with all levels of government across Colorado operations. This work will be completed in close collaboration with the EHSS corporate team and the site operations team. The candidate will have experience with government relations at the local, state, and federal levels, familiarity with the operating context in multiple jurisdictions, good project management skills, and should be able to manage stakeholders (internal and external) effectively. The role will require Colorado and Nevada specific experience related to regulatory frameworks, stakeholder engagement, and government relations. The Director, Government Relations will also provide support to the EHSS site personal across SSR Mining's operating jurisdictions and the EHSS team in Denver. The Day to Day: Research and monitor government activities that could affect the organization's business and clients (horizon scanning). Works with operational sites to determine approaches to government. Implements jointly as per site team needs. Assists senior management and leadership with strategic planning for known and potential regulatory activities and changes related to the business and industry. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies. Joins trade associations and industry committees with the approach to be in leadership roles. Collaborates with industry advocates to build areas of common interest. Testifies before government committees in support of the organization and/or industry. Introduces legislative and public policy changes that will support company operations. Performs other duties as required. Is this you? Bachelors or Masters (preferred) University degree in Business Administration, Political Science, Public Relations, or related field. Extensive experience can be substituted for education requirements. Proven track record: 10 + years related work experience, preferably in an international mining company/consultancy. Experience in Colorado and/or Nevada regulatory and stakeholder engagement. Excellent interpersonal and negotiation skills. General experience in metals mining. Excellent verbal and written communication skills. Strong government relations network already established, particularly in Colorado and Nevada. Practical experience at a mining company, in operations, is highly desirable. For applicants residing in CO, the salary range for this role is from $150,000-$200,000. Benefits: 401(k); medical/dental/vision insurance; employee share purchase plan, PTO, STI and LTI. SSR Mining Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted today

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeMetairie, LA
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeOverland Park, KS
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Community Relations Rep III-logo
Community Relations Rep III
CareBridgeColumbus, GA
Community Relations Rep III Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Flexible schedule: Monday through Friday, 8 am - 5 pm EST. Ability to work at community events after 5:00 pm ET if necessary. The Community Relations Rep III is responsible for coordinating and supervising the implementation of strategies related to specific business programs, products, territory or expansion. How you will make an impact: Conducts marketing activities, events, exhibits, education, and presentations in an effort to gain members and maintain and/or establish relationships with providers, community, and faith-based organizations. Develops local marketing initiatives to increase enrollment, improve member experience and community engagement. Plans and hosts community events across assigned region. Develops and maintains a positive working relationship with the member population for the primary purpose of increasing enrollment and decreasing disenrollment. Ensures consistent compliance with state, federal, and company specific requirements. Develops a standard process for assessing the feasibility and development of sponsored event programs. Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities. Identifies cultural issues regarding current and potential members; communicate those issues and concerns to management immediately. Minimum Requirement: Requires an AA/AS degree and a minimum of 4 years of related experience; or any combination of education and experience, which would provide an equivalent background. BA/BS preferred. Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required. State health insurance licensure preferred. An insurance license may be required dependent on state. Preferred Skills, Capabilities, and Experiences: Previous experience engaged or working within their community, volunteering work or with community-based organizations/nonprofits is preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

Hub Relations Coordinator-logo
Hub Relations Coordinator
Blink Health Administration LLCSaint Louis, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Location/Hours Shifts: This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM - 4 PM CST, Monday- Friday OR 11::00 AM - 7:00 PM CST, Monday- Friday EST (fixed shift) OR 12:00 AM - 8:00 PM CST , Monday- Friday EST (fixed shift) All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST There will be a required shift during the 8 week training period of 9 AM - 5 PM CST Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 3 days ago

Exhibitor Relations Associate-logo
Exhibitor Relations Associate
National CineMedia CorporationCentennial, CO
ABOUT NCM: We are the country's largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture. Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film. NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers. We're a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience. We're committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance. We're obsessed with the movies, client solutions, and having fun while we work. If that sounds like a great sequel to your career's story, check us out at NCM.com/careers. POSITION SUMMARY: The Exhibitor Relations Associate is an integral part of the team who will focus on supporting all NCM services provided to exhibitor partners as well as maintaining internal data and systems. This position will be both internally and externally facing, including but not limited to exhibitor customer service, advertising client program execution, and theatre issue resolution. This position is expected to communicate professionally with varying levels within organizations and effectively resolve issues via phone, email and when possible, in person. Some travel to industry meetings and trade shows. ESSENTIAL FUNCTIONS: Essential duties and responsibilities may include, but are not limited to, the following: Support exhibitor accounts and Sr. Exhibitor Relations Manager with reporting theatre data, advertising compliance, NCM system issues and other day-to-day needs. Responsible for tracking and recording key data sets in NCM systems. Responsible for using PowerBI to report on key affiliate metrics and data. (PowerBi) Maintenance of Exhibitor Relations dataset and functional theatre list (AA) Management of technical attendance feed data (MDS) Coordinate monthly affiliate screen fee payments for all exhibitors (DSUF) Document and evaluate current task processes and provide suggestions for further innovation and efficiency. Maintain department budget Invoicing, pacing, reporting Works closely in support of NCM CEC requests for escalation with the goal of trouble shooting in real time. Resolve instances of non-compliant advertising and marketing programs. Assist with resolving theatre issues with NCM ad clients, equipment, and customer service concerns regarding the advertising pre-show. Annual industry meeting and trade show calendar management (planning/scheduling/coordination) working within established budgets QUALIFICATIONS: Knowledge/Skills/Abilities: Strong interpersonal skills with ability to build relationships Excellent communication skills, both written and verbal Ability to execute strategies and negotiate business alliances. Ability to multitask and work effectively in a fast-paced team environment. Strong sense of urgency in accomplishing goals Critical thinking/problem solving acumen Experience with PowerBI or other similar reporting or data modeling tools Proficiency with Microsoft Office Suite and adaptability to internal systems Experience and Training: Any combination of the following experience and training (designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying. Experience: 1-3 years of increasingly responsible and related experience in customer service or similar field. Education: College degree in a related field, or equivalent experience. Licensure / Certification: n/a WORKING CONDITIONS Work Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Periodic travel to industry meetings and trade shows. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time, lifting up to 20 lbs, etc. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact Human Resources Department at (303) 792-8899 or email: HR@ncm.com. Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS: Salary: Base Salary of approximately $49,000 - $59,000 annually plus bonus - compensation is commensurate with skills & experience. Benefits Options: Medical insurance Dental insurance Vision insurance Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) Retirement Plan Life & Accidental Death & Dismemberment Insurance Short and Long-Term Disability Insurance Paid Holidays Paid Leave (vacation, personal days and sick) Commuter benefits Pet insurance This information is provided as the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. NOTICE TO CALIFORNIA APPLICANTS: For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.

Posted today

Stage - Chargé(E) De Recrutement Et Relations Écoles - H/F/X (Juillet 2025)-logo
Stage - Chargé(E) De Recrutement Et Relations Écoles - H/F/X (Juillet 2025)
VeepeeSaint Denis, KY
The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee. This coalescence marks a new chapter in its European history. With Privalia, vente-exclusive, Designer & Friends, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape. JOB DESCRIPTION Au sein de la direction Ressources Humaines, l'équipe campus RH évolue avec le pôle talent dans un environnement international. Notre équipe a pour rôle la gestion de la population young talent (stagiaires, alternants, jeunes diplômés, graduate programme, VIE…) et la promotion de notre marque employeur en interne comme en externe. Vous serez rattaché(e) à la responsable relations écoles. TASKS Activity 1 : Recrutement Rédaction des offres de stage et alternance Sourcing, tri et suivi des candidatures Réalisation des entretiens téléphoniques et physiques Activity 2 : AdministratifGestion administrative des nouveaux entrants (contrats, convention de formation, documents administratifs,..)Mise à jour des tableaux de bord et outils de reportingRéalisation des demandes de financements auprès de l'OPCO Activity 3 : Animation de la communauté Stagiaire & AlternantRéalisation d'un planning de communicationAmélioration des journées d'intégrationMise en place d'actions pour animer la communauté Activity 4 : Actions écolesParticipation aux réflexions, recommandations et mises en place d'actions écolesSupport opérationnel à l'organisation des actions écoles (distanciel principalement)Création de supports de présentation MUST HAVE SKILLS Vous êtes actuellement en BAC+4 ou 5 en école de commerce ou université avec idéalement spécialisation RH Vous avez déjà eu une alternance ou stage précédent significatif idéalement en RH Proactivité, recherche de solution, créativité, esprit d'équipe, rigueur, bon relationnel et adaptabilité au changement vous définissent parfaitement Vous parlez la langue Anglaise de manière courante Vous maîtrisez le pack office et êtes à l'aise avec les outils informatiques de manière générale (excel notamment) BENEFITS 2 jours de télétravail/ semaine Accès au CE Accès à la salle de sport Accès au restaurant d'entreprise et à des frigos connectés (Foodles, Kumo) Remboursement à 50% du titre de transport Congés payés selon la durée du contrat ️RECRUITMENT PROCESS Entretien téléphonique RH (30 mins) Entretien visio avec le manager (1h) Nous sommes convaincus que c'est à vous de définir votre façon de travailler, de vous développer et de progresser. Chez Veepee, nous vous garantissons que vous pouvez tout simplement être vous-même ! Au service de la diversité et de l'inclusion, Veepee s'engage à examiner toutes les candidatures reçues sur une base égalitaire. ENTREPRISE Pour plus d'informations à propos de notre éco système : https://careers.veepee.com/en/home-page-en/ Our 6000 employees have chosen a job at Veepee to spice up their daily lives! Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience. Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly. Tech, logistics, sales, marketing, sales production: join us on an exciting, digital-centered journey. The Veepee Group processes your data collected as part of the management of your recruitment in order to manage your application file for the position for which you have applied. To find out more about our personal data protection policy, we invite you to consult it on our career site.

Posted 30+ days ago

Guest Relations Representative-logo
Guest Relations Representative
Sentara HealthcareNorfolk, VA
City/State Norfolk, VA Work Shift Rotating Overview: Sentara Norfolk General Hospital is seeking a Flexi, Guest Relations Representative for the Guest Services Department Shift - Flexi, Rotating, hours will vary, working every other weekend on day shift as early as 5 a.m., or working evenings until 8 p.m. The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns. Communicate timely information to all internal and external customers, providing professional service. Education High School Diploma or Equivalent (Required) Experience 1 year of customer service experience (Required) Previous Healthcare/Hospitality experience (Preferred) Experience with performing basic data entry tasks, filing, photocopying, and providing excellent customer service (Preferred) Keywords: Flexi, Guest Relations Rep, Guest Services, Customer Service, Front Desk, Receptionist . Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 5 days ago

Senior Employee Relations Manager-logo
Senior Employee Relations Manager
Fastly Inc.New York City, NY
Posting Open Date: 5/12/25 Anticipated Posting Close Date*: 7/1/25 Senior Employee Relations Manager As Senior Employee Relations Manager, you will architect policies and practices that enable us to navigate complex employee situations - ranging from workplace conflicts, performance issues, complaints and investigations - at scale with equity in mind. You will provide guidance to the People teams and across the business on a global scale to ensure employment matters are effectively managed and the appropriate policies and practices are in place to facilitate consistency, fairness and objectivity. You will collaborate internally to resolve employee relations matters and ensure that concerns and challenges are handled in a responsive, sensitive and fair manner. You will partner with Global People Partners and Legal to create and implement standard approaches, processes and resources for employee relations and workplace compliance. This role is crucial to helping the organization proactively increase manager effectiveness, employee experience, and trust. You will help us adopt a more proactive, data-driven approach to organizational health issues with a dual focus on manager education and employee advocacy. What We're Looking For What You'll Do: Serve as subject matter expert, provide guidance and develop best practices in employee relations and workplace compliance. Develop resources and tools for Fastly's People team to manage various aspects of employment and compliance Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues. Provide expertise, guidance and coaching on preventing, addressing and resolving employee issues and with leaders, managers and HR partners. Provide subject matter expertise in specialized regulatory areas globally (including EEO, ADA, OFCCP, FMLA, WARN Act, OSHA, FLSA,etc.). Improve existing employment policies; develop and draft new policies and document practices as needed. In partnership with Legal, design, develop and draft employee-facing and HR Compliance policies and processes for both US and globally. Create communications, training materials, and other change management mechanisms to educate the company on new and revised policies, processes, and programs. Respond to and investigate concerns and complaints; oversee investigations, and provide status and progress updates to VP, People Partners & Employee Relations and appropriate executives. Facilitate executive-level discussion on responding to complaints and proceeding actions. As appropriate, engage external investigators for complex and/or highly sensitive cases. Ensure oversight and governance of policies and practices globally, including interpreting and apply understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries. Partner with Global People Partners and Global People Advisors on the execution of organizational changes and performance-based exits (org changes, job eliminations and involuntary exits) Identify patterns and recurring issues and make recommendations to improve organizational effectiveness. Basic Qualifications: 10+ years of progressive experience in employee relations, investigations, employment law and/or workplace compliance-related efforts for both small and larger, globally distributed organizations. Proven history of responding to and effectively resolving complex employee situations. Experienced in partnering with HR and legal teams to develop, design, and implement employment-related policies and programs. Expert analytical skills; uses data to form hypotheses, draw insights, form narratives, prioritize, and influence decisions. Strong business and people acumen, as well as consulting, conflict resolution and facilitation skills Consultative approach; prior track record of successfully advising various stakeholders and executives re: employee relations issues. Maintains objectivity, demonstrates empathy and exercises sound judgment in working through difficult, complex, and confidential issues. Excellent communication skills; ability to influence and communicate effectively at all levels of the organization. Demonstrated ability to effectively self-manage, work collaboratively, prioritize competing priorities, and meet deliverables and timeframes. In-depth understanding of diversity, equity and inclusion issues and how they apply to employee relations Preferred Qualifications: Expertise in U.S. and local (state-specific) employment law & regulations, including Title VII, ADEA, ADA, FLSA, FMLA, IRCA, EEOC, etc. Interest and motivation to learn and understand global HR compliance and practices. Familiarity with international work protections and entitlements. History of addressing employee relations cases across different regulatory environments Demonstrated operational and process rigor and familiarity and comfort with HR related technology and tools/case management, preferably Ethics Point and Google Docs Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is based out of Fastly's San Francisco, CA, Denver, CO or New York, NY office. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $139,830 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 30+ days ago

Director, Government Relations-logo
Director, Government Relations
Nidec MotorsNorth America/USA/Ohio/Brooklyn Heights, OH
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Job Description The Director of Government Relations will interact with local, state, and federal legislative bodies and government agencies to represent and protect the organization's business plans and interests. May oversee and manage a liaison program between the organization and legislative entities. Responsibilities & Duties Researches and monitors government activities that could affect the organization's business and clients. Maintains a close relationship with multiple Nidec business unit goals and issues Assists senior management and leadership with strategic planning for known and potential regulatory activities related to the business and industry. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies. Joins trade associations and industry committees and seeks leadership roles. Collaborates with industry advocates to build areas of common interest. Testifies before government committees in support of the organization and/or industry. Introduces legislative and public policy changes that will support company operations. Performs other duties as required. Knowledge, Skills, & Abilities Bachelor's degree in Business Administration, Political Science, Public Relations, or related field required; MBA or law degree preferred. 10+ years of experience in advocacy or public policy Excellent verbal and written communication skills. Excellent interpersonal and negotiation skills. Strong government contacts at local, state, and federal levels. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software Additional Job Details Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Posted 30+ days ago

Metropolitan Transportation Authority logo
Senior Manager, Labor Relations & Arbitration
Metropolitan Transportation AuthorityJamaica, NY
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Job Description

Position at MTA Headquarters

POSTING NO.

11392

JOB TITLE:

Senior Manager, Labor Relations & Arbitration

DEPT/DIV:

Labor Relations

WORK LOCATION:

Jamaica, NY

FULL/PART-TIME

FULL

SALARY RANGE:

$113,000 - $128,000

DEADLINE:

Until filled

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

Provide counsel and direction on the administration of labor agreements to ensure the Long Island Rail Road's (LIRR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect the LIRR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes.

This position represents the LIRR at disciplinary and contract interpretation arbitrations, participates in collective bargaining, the integration of agreements into CBAs, and performs any other labor relations related tasks as deemed appropriate.

Responsibilities:

  • Manage grievance and disciplinary cases appealed by the various unions to the Labor Relations Department. Represent the LIRR during on property appeal hearings with the various union leaders. Research and prepare appeal denial letter within time limits. Calculate the cost or liability of claims. Negotiate stipulations of settlement where appropriate. Analyze cases and make decisions to uphold, overturn or modify decisions made by Department Heads/designees related to such appeals. Represent the LIRR at contract interpretation and disciplinary arbitrations. Prepare persuasive and well supported briefs/submissions for arbitration. Present Carrier's position through oral argument in arbitration hearings.
  • Manage and provide direction to departmental managers in handling contract interpretation, employee complaints, dispute resolution, implementing new initiatives within contractual restraints and related to contracting-out issues.
  • Advise and counsel Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations on current labor relations issues. Provide consultation and expert advice to management or other groups on handling labor relations issues. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations at various meetings as needed. Provide instruction at training classes as necessary.
  • Plan and participate in collective bargaining sessions. Prepare local written agreements with and communications to the various Labor Organizations. Administer certain contractual provisions that include payments and other required contractual entitlements.
  • Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.
  • Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations in various Carrier forums such as interdepartmental meetings with the operating departments, the Law Department, Human Resources, Medical, and Safety. Perform other assignments as requested by senior management.
  • Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Other duties as assigned.

Knowledge/Skills/Abilities:

  • Must have knowledge about the Railway Labor Act.
  • Must possess solid judgment skills and be a self-starter, and able to handle conflict.

Must possess superior analytic ability as well as oral and written communication skills.

  • Ability to successfully manage and coordinate multiple assignments and issues simultaneously.
  • Experience as first chair advocate at arbitrations or hearings.
  • Experience in or knowledge of collective bargaining administration and dispute resolution.
  • Experience in or knowledge of representing management/union at contract interpretation or disciplinary grievance hearings.
  • Strong mediation and negotiation skills.
  • Excellent communication and interpersonal skills.
  • Excellent organizational and presentation skills.
  • Demonstrated ability to work with all internal levels within a given organization, including the MTA Board.
  • Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
  • Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
  • Demonstrated analytical capabilities and quantitative skills.
  • Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook.

Required Education and Experience:

  • Bachelor's degree in industrial & labor Relations or a related field or an equivalent combination of education and experience may be considered in lieu of a degree.
  • Minimum three to five (3 - 5) years of progressive experience in Labor Relations and/or Labor and Employment Law.

Preferred:

  • Juris Doctorate or master's in industrial/labor Relations strongly preferred.
  • Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable.
  • Familiarity with the MTA's policies and procedures.
  • Familiarity with the MTA's collective bargaining procedures.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.