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Employee Relations Specialist

Las Vegas PetroleumLas Vegas, NV
LV Petroleum is a fast growing company that specializes in travel centers and truck stops across the country. We are experiencing high growth and we're adding to the team. The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Requirements The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Qualifications: Minimum 2 years of experience in HR, with exposure to employee relations or workplace compliance. Strong interpersonal and communication skills. Ability to handle sensitive matters with professionalism and confidentiality. Basic understanding of employment laws and HR best practices. Proficiency in Microsoft Office and willingness to learn HRIS systems.

Posted 3 weeks ago

Jobot logo

VP - Investor Relations

JobotHouston, TX

$250,000 - $300,000 / year

VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $250,000 - $300,000 per year A bit about us: Our client, a leading player in the Energy industry, is seeking an experienced and dynamic professional to join our executive team as the Vice President of Investor Relations. This role is pivotal in maintaining our company's financial health and increasing our profitability. The successful candidate will be responsible for managing all aspects of investor relations, including communicating with shareholders and potential investors, and developing strategies to attract new investors. This role requires a deep understanding of financial regulations and reporting, as well as excellent communication and leadership skills. Why join us? VP of Investor Relations (Remote, TX) — Lead the Narrative for a $1B Energy Innovator Powering Hyperscale Data Centers Job Details 1. Develop and execute the company's investor relations strategy, ensuring that the company's financial performance and corporate strategy are effectively communicated to the investment community. 2. Manage relationships with investors, analysts, and other key stakeholders, providing them with accurate and timely information about the company's financial performance and prospects. 3. Coordinate and lead earnings calls, investor meetings, and conferences, ensuring that the company's messages are clearly conveyed. 4. Collaborate with the executive team and other key stakeholders to develop and communicate the company's strategic direction and financial performance. 5. Monitor market trends and competitor activities, providing insights and recommendations to the executive team. 6. Ensure compliance with all regulatory requirements related to investor relations and financial reporting. 7. Develop and manage the investor relations budget, ensuring that resources are effectively utilized. Qualifications: 1. Bachelor's degree in Finance, Business, or related field; MBA preferred. 2. Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) designation is required. 3. Minimum of 5 years of experience in investor relations, financial analysis, or a related field, preferably in the Energy industry. 4. Comprehensive understanding of capital markets and financial regulations. 5. Proven experience in managing earnings calls and communicating with investors and analysts. 6. Exceptional communication and presentation skills, with the ability to convey complex financial information in a clear and concise manner. 7. Strong leadership skills, with the ability to manage and motivate a team. 8. Excellent analytical and strategic thinking skills, with the ability to make sound decisions based on data and insights. 9. High level of integrity and professionalism, with the ability to handle confidential information with discretion. Join our team and play a critical role in driving our company's financial performance and growth. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a significant impact on our company's success. If you are a seasoned professional with a passion for finance and investor relations, we want to hear from you. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Posted 1 week ago

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Investor Relations & Corporate Strategy Associate

Innovative Rocket Technologies Inc.Hauppauge, NY
As iRocket scales, we’re seeking an Investor Relations & Corporate Strategy Associate to support fundraising, stakeholder communications, and strategic planning efforts. This is a high-impact role for someone who thrives at the intersection of finance, storytelling, and operations. The Role Help prepare investor materials: pitch decks, financial models, quarterly updates, board memos Support investor communications (emails, reports, Q&A, investor meetings) Conduct market, competitor, and industry research and benchmarking Assist with fundraising processes: due diligence, term sheet analysis, investor outreach Collaborate cross-functionally (finance, engineering, operations) to gather data and insights Monitor KPIs, financial metrics, and prepare dashboards and reporting Aid in strategic initiatives, business planning, and special projects Requirements Bachelor’s degree in Finance, Business, Economics, or related 2–4 years of experience in investor relations, strategy, corporate development, or investment banking / venture capital Strong financial modeling, valuation, and analytical skills Excellent written and verbal communication; ability to tell a clear narrative with data Self-starter attitude and ability to work in an ambiguous, fast-paced environment Proficiency in Excel / PowerPoint; familiarity with data tools or visualization tools Ability to engage with senior leadership and external stakeholders Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Wellness Resources

Posted 30+ days ago

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Customer Relations Coordinator

Colonial Plumbing, Heating & AirColonial Heights, VA

$15 - $20 / hour

Are you passionate about making a positive impact on people's lives? Do you excel at building connections and ensuring client satisfaction? Step into an exciting new role at Colonial Plumbing, Heating & Air ! We're searching for a dedicated full-time Customer Relations Coordinator in Colonial Heights, VA. This is your chance to join a team that's truly revolutionizing service in our community. You can expect to earn $15-$20 per hour , based on experience and knowledge of the trades. But that's just the start of what we offer! We've cultivated a culture that genuinely cares for its team members, and that's reflected in our robust benefits package: Health benefits Six paid holidays per year Generous PTO after 90 days Dental and AFLAC options (pre-tax) AD&D and term life insurance A 401(k) WHAT YOUR DAY IS LIKE As a Customer Relations Coordinator, you are the main contact for families and businesses, handling calls and inquiries with professionalism and a welcoming attitude. Your responsibilities include managing appointments, resolving client issues, and upholding our commitment to "Service that's Revolutionary." You maintain accurate records in our CRM, assist with billing, follow up on warranties, and check service satisfaction. You also promote Colonial's services and preventative maintenance programs, reflecting our core values: Integrity, Flexibility, Mindfulness, Excellence, Innovation, and Enjoyment, while supporting various administrative tasks as needed. WHO ARE WE? Colonial Plumbing Heating Air is a comprehensive plumbing, heating, and cooling service provider committed to meeting the needs of both residential and commercial clients. Whether it's routine furnace and AC maintenance or extensive projects like whole-home repiping and water heater installations, we are dedicated to delivering customized solutions that cater to each customer's individual situation. We take pride in knowing our customers personally and prioritizing their best interests. We recognize that our employees are the cornerstone of our success, which is why we provide competitive pay and outstanding benefits . At Colonial Plumbing Heating Air, we genuinely value our team members, ensuring that everyone feels recognized and valued . WHAT'S NEEDED FROM A CUSTOMER RELATIONS COORDINATOR? We're looking for someone who can work Monday-Friday from 7 am to 4 pm or 8 am-5 pm, with occasional overtime requirements, while meeting the following qualifications: High school diploma or GED Comfortable using Microsoft Office and client relationship management platforms Professional phone etiquette and interpersonal skills Excellent communication and listening skills with a client-first mindset Positive, energetic, and teachable attitude; thrives in a collaborative environment Strong organizational and multitasking abilities with attention to detail Ability to communicate in English, verbally and in writing Ability to uphold Colonial's values in all client interactions Ability to occasionally lift up to 25 pounds 1+ years of experience in customer service is preferred Ready to launch your career as a Customer Relations Coordinator with a company that puts its people first? Our 3-minute, mobile-friendly application makes starting your journey with us incredibly short and easy. Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Posted 30+ days ago

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CW, Manager, Employee Relations

HireTalentBasking Ridge, NJ
Job Title: CW, Manager, Employee Relations-Remote Location: Remote Duration: 6 months Job Description: Job Summary: This role has responsibility for - managing employee relations cases with business stakeholders with guidance and oversight, which includes but is not limited to intake, interviews, documentation review, coaching and closeouts. Accountable for end-to-end processing of employee relations concerns including creating issues summaries; pre-investigation plans, writing investagion reports and maintaining ER case files for reporting purposes. Managing the exit interview process and metrics, which includes conducting exit interviews, reviewing exit trends and synthesizing data on a quarterly basis. Project management as assigned for employee relations initiatives, policy administration and HR compliance and regulatory reporting/FDA readiness. Reponsibilities: Employee relations and investigations: uses business acumen, policy interpretation and risk mitigation to conduct effective investigations and coach/counsel employees and management with guidance and oversight. Effectively triages potential issues compliance/legal to ensure appropriate approach is taken. With oversight, conducts investigations in response to employee or management complaints of inappropriate conduct/bhavior or matters concerning performance and recommends disciplinary actions in accordance with company policy. Works directly with business stakeholder using HRBP as information intake as necessary managing performance improvement plans in accordance with company policies. Elevates issues to the employee relations head for possible program changes and learning and development opportunities. Supports employees throughout the issues escalation process and tracks the incident to ensure proper issue closure. Provides coahing to managers and employees on preventing or resolving employee relations issues based on guidance and direction from ER head. Properly documents all employee relations data and documents. Manages exit interview process including metrics and reporting. Project management. Ability to project manage ER initiatives or implementation of HR best practices and training. Assist as needed with policy administration, HR compliance, and regulatory reporting and FDA readiness and ADA accommodation requests. Skills: Ability to exercise sound judgment and make connections between HR processes/policies and the businesses we serve and in a highly regulated pharmaceutical environment. Strong written communication and verbal communication skills, ability to translate processes into training and other presentation/policy/program documents Ability to work effectively with management and all levels of HR partners Ability to ensure a high level of discretion and confidentiality Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Familiarity with Affirmative Action Program development Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, HRIS systems and web-browsers Education: Bachelor's Degree in Human Resources, Behavioral Sciences, Humanities or Liberal Arts is required

Posted 30+ days ago

Accident Care Chiropractic logo

Referral Relations Specialist

Accident Care ChiropracticSpringfield, OR

$45,000 - $55,000 / year

Accident Care Chiropractic and Massage is looking for: Referral Relations Specialist. Springfield/Eugene Oregon. Full-time employment. Bilingual and fluent in Spanish or Russian. NOT A DIGITAL ROLE. Salary and Benefits: $45,000 minimum base salary, depending on experience. Paid time off. Paid Holidays. Sick pay. Marketing expense reimbursements. Health, dental, and vision reimbursements. SIMPLE IRA Retirement Plan. Summary: In this role, you will be connecting with potential referral contacts through in-person meetings with organizations such as healthcare clinics, attorneys, auto body shops, and more via cold and warm in-person calls. It is crucial to build these connections to increase new patient referrals. This position allows the coordinator the ability to connect with those in our communities to build better relationships as well as sharpen their marketing skills. We are open to any additional marketing ideas and creative options you may have and want to implement, should that be putting on community events, buying ads, social media, etc. This role largely requires the coordinator to be independent and we mainly look for results produced by the coordinator. Responsibilities and Tasks: Self-starter and independent. Ability to focus on patient goals independently. Using sales experience to better connect and pitch to potential candidates to gain referrals. Communicate effectively in group gatherings and with other team members. Ability to connect well and quickly network with others. Using customer service skills to professionally speak with clients and patients. Using communication skills to identify and contact prospective business partners that would be beneficial to the organization. Consistency in connecting with prior partners to maintain a professional relationship for future services. Using customer service management (CRM) software to update and track information regarding follow-ups, visits, and new referrals. Writing weekly reports to communicate tasks completed to management. Required Qualifications: Bachelor’s degree in Marketing or two years of equivalent work experience in retail, sales, and or customer service. Reliable transportation and a license. The job requires specialists to travel constantly and consistently. One year of experience in Customer Service Management (CRM) and software inputting. Microsoft Office proficiency. Google Suite proficiency. Some knowledge about car accident processes is preferred. Bilingual in multiple languages preferred and needed. About Us: Accident Care Chiropractic and Massage is the Pacific Northwest’s leader in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy, and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. Our approach to treatment is a multi-modality and holistic style. We have over a decade of experience in treating injuries and over 28 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities. About Accident Care Chiropractic: Accident Care Chiropractic and Massage is the Pacific Northwest’s leaders in Auto-Injury rehabilitation. We specialize in Chiropractic, Massage Therapy and Physical Rehabilitation for patients who have experienced or sustained any sort of injury through an automobile accident. We have over a decade of experience in treating injuries and over 15 locations throughout Oregon and Washington. We look to partner with our employees and grow them as professionals to better serve our communities.

Posted 2 weeks ago

SMS Group of Companies logo

Customer Relations Specialist (Crs)

SMS Group of CompaniesMount Laurel, NJ

$20 - $20 / hour

Customer Relations Specialist (CRS) Location: This position is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. Company Overview: Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary: As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Customer Relation Specialist will provide quality and professional customer service for our utility partner’s customers. The Customer Relation Specialist will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience. Duties and Responsibilities 1. Inform customers of the Energy Efficiency program requirements and offerings 2. Verify customer eligibility 3. Manage inbound and outbound calls to schedule appointments via the Customer Relationship Management (CRM) application 4. Log all customer calls in the CRM application and update the application with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present status of all current and prospective customers 5. Meet the established weekly and monthly Key Performance Indicators (KPI’s) for enrollments, scheduled appointments, and related program goals 6. Ensure that an excellent customer service experience is consistently delivered with every customer 7. Identify, research, and resolve customer issues, and escalate unresolved issues as needed 8. Effectively and confidentially communicate with customers including written email correspondence 9. Accurately maintain, update, and secure all call center, customer contact, and data records 10. Monitor, record and report key program outcomes on a regular basis 11. Recommend process improvements 12. Perform related work as required Key Responsibilities: Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system Collaborate with cross-functional teams to address customer needs and provide timely resolutions Identify opportunities to enhance the customer experience and recommend process improvements Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Minimum Requirements Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds Strong problem-solving and critical thinking skills to identify and resolve customer issues Proficiency in using customer relationship management (CRM) software and other relevant technology Demonstrated commitment to providing exceptional customer service and a positive customer experience · High school diploma or equivalent · Highly organized and excellent time management skills · Accurate typing and data entry skills · Proficiency in MS Office applications such as Outlook, Word - · Intermediate to Advanced skills in MS Excel Ability to handle challenging customer situations with poise and professionalism · Able to meet pre-employment requirements for background check and drug testing. Knowledge of the energy efficiency industry helpful Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any another protected characteristic.

Posted 3 weeks ago

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Client Relations Associate (Remote)

Nterval FundingPhiladelphia, PA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

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Client Relations Associate

Premier Marketing Solutions, IncWaco, TX

$45,000 - $55,000 / year

Keep Clients Close. Keep Sales Closer. We need somebody from Waco who can balance customer satisfaction with competitive sales goals. As a Client Relations Associate , you’ll be the bridge between customer needs and company success, ensuring every interaction drives loyalty and sales. This role is built for those who thrive on competition and know that keeping clients happy sometimes means surviving their quirks. So yes, you’ll deal with difficult clients. But no, you can’t crash out in front of them. Premier Marketing Solutions was built to help brands grow by connecting directly with customers. Through direct sales and marketing, we deliver campaigns that drive measurable results in acquisition, visibility, and loyalty. Every interaction adds value — even the tough ones. Because loyalty isn’t handed out, but earned with each closed deal. Client Relations Associate Core Duties: Engage customers directly to promote AT&T services. Deliver tailored solutions that drive sales. Build strong relationships through customer-facing interactions. Consistently exceed sales targets. Resolve client concerns with professionalism and patience. Track and report performance metrics. Collaborate with team members to maximize impact. Represent Premier Marketing Solutions with confidence and credibility. Client Relations Associate Desired Qualities: Competitive mindset with a desire to win. Strong communication and interpersonal skills. Ability to thrive in fast-paced environments. Self-motivated with a drive to succeed. Organized and detail-oriented in managing client relations. Team-oriented with leadership potential. Resilient and persistent in achieving goals. Client Relations Associate Company Amenities: Leadership Training Real Growth Potential Team-Focused Culture Ongoing Coaching Hands-On Sales Experience Performance-Based Rewards Personal Development Career Stability in a Booming Industry

Posted 3 weeks ago

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Client Relations Manager - Energy

TNPFort Worth, TX
TNP, an award-winning and nationally recognized civil engineering consulting firm, has an immediate, full-time position opening for a Client Relations Manager focused on energy sector sales. This individual will join a well-established team of Client Relations Managers and business development professionals in our Houston-area (preferred) or DFW-area offices. The successful candidate will play a crucial role in helping our firm generate sales in Texas’ thriving energy market, including building upon TNP’s existing energy sector relationships and establishing new ones within the market. Daily work involves contacting existing and prospective clients in the marketplace, discovering upcoming project opportunities, developing strategies for project pursuits, and attending events, conferences, and meetings to increase TNP’s sales in the energy sector. Responsibilities: · Meeting and exceeding the annual TNP sales goals and objectives. · Working with the Director of Marketing and Business Development and Senior Client Relations Manager to develop strategy and capitalize on market opportunities. · Developing and maintaining relationships (clients, prospective clients, stakeholders, elected officials, other decision makers). · Recommend strategies to the Director of Marketing and Business Development and Senior Client Relations Manager aimed at capitalizing on market opportunities. · Collecting and recording market intelligence in the company CRM. · Work with a sales manager and an established team of business development professionals to execute sales and client relations strategies · Generate leads, close contracts and grow sales pipelines · Attending internal marketing/sales meetings. · Maintaining strong client relationships. · Attending trade shows and setting up/tearing down booth, as applicable. Authorities: · Setting your weekly schedule and appointments. · Marketing and selling services on behalf of TNP. · Engaging with clients, prospective clients, policy makers and persons of interest through relationship-building and/or marketing activities. Requirements At a minimum, candidates must meet the following educational, professional, and personal requirements: Education: · Bachelor’s degree, with preference given to those with a background in business or commercial degrees or technical degrees in engineering (or adjacent) fields. · A valid Texas driver’s license · Travel in the state of Texas is required, up to 40% depending on location. Professional: · 5+ years of proven sales or business development experience in the Texas energy sector, ideally selling services to electric utilities, natural gas operators, and/or data center developers · Demonstrated experience selling professional services, such as civil engineering, subsurface utility engineering (SUE), land surveying, or right-of-way acquisition services · Possesses established relationships with key energy market stakeholders around the state · Experience connecting technical, seller-doers with energy sector decision makers · Possess strong CRM (database) management and reporting skills · Uncompromising ethical standards in client interactions, communications, and business dealings · Entrepreneurial mindset with a focus on long-term account development · Self-starter capable of organizing and driving business development plans independently · Strong communication and collaboration skills · Ability to collaborate effectively with a sales manager, high-level company leaders, and technical leaders Benefits Compensation: · A competitive base salary, dependent on skills, qualifications, and experience · Supplemental pay for additional hours worked in excess of 43 hours · Generous performance-based bonus opportunities Benefits: · Medical, dental, and vision insurance, all beginning on the first day of employment · Life and disability insurance · A 401(k) plan with a partial company match · A Health Savings Account · Paid time off · In-office gym, chiropractor, and masseuse · An extensive learning and development program · Tuition reimbursement · Financial Advising TNP is an Equal Employment Opportunity Employer. The organization will not discriminate against any individual because of race, color, religion, creed, sex, age, national origin, disability or other reason prohibited by the fair employment laws. Reasonable accommodation will be provided in an effort to advance employment opportunities for individuals with disabilities. Employment at TNP is on an at-will basis. The employee and the organization are each free to terminate the relationship at any time without cause.

Posted 30+ days ago

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Client Relations Associate

Westpeak ConsultantsClovis, CA

$45,000 - $55,000 / year

WestPeak Consultants is looking for a Client Relations Associate to become an essential part of our Fresno, CA team. In this role, you will be responsible for cultivating and maintaining strong professional relationships with our clients, anticipating their needs, and acting as a trusted point of contact who delivers excellent customer service and support. As a Client Relations Associate , you will engage with clients regularly, listen carefully to their questions and concerns, and provide thoughtful responses that reflect our commitment to quality and responsiveness. You’ll collaborate with internal teams to ensure consistent follow‑through, support clients with information about our services, and contribute to enhancing overall satisfaction. This position is perfect for someone who loves connecting with clients, finds satisfaction in solving challenges, and consistently provides high-quality customer service while representing WestPeak Consultants with professionalism and care. Key Responsibilities of the Client Relations Associate: Deliver top-notch customer service by addressing client questions and concerns promptly in the field Build and maintain client relationships as a trusted Client Relations Associate Support clients with solutions that enhance their experience while promoting company offerings Collaborate with internal teams to provide seamless customer service and ensure client satisfaction Maintain accurate records of client interactions in line with customer service standards Participate in training and initiatives to continually improve customer service and client engagement Skills & Experience for the Client Relations Associate Role: High school diploma or GED required; previous experience in customer service is a plus Strong communication skills and a professional demeanor as a Client Relations Associate Dependable, reliable, and able to travel locally as needed to provide in-person customer service Positive attitude, proactive mindset, and passion for providing excellent customer service Ability to balance client support with business goals in a face-to-face environment Experience in customer service or client relations is helpful but not required At WestPeak Consultants, a Client Relations Associate helps build strong client relationships while delivering unique customer service. As a Client Relations Associate, you’ll support clients directly, solve problems, and ensure reliable customer service that earns trust. This Client Relations Associate role gives you hands-on experience, sharpens communication and client engagement skills, and contributes to measurable customer service results. You’ll represent the company professionally, work with your team, and grow your career while delivering excellent customer service. If you’re ready to make an impact as a Client Relations Associate, provide outstanding customer service, and thrive in a face-to-face role, WestPeak Consultants wants to hear from you. Apply today as a Client Relations Associate and help us deliver world-class customer service.

Posted 3 weeks ago

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Employee Relations Consultant

The Hollister Group, Inc.Boston, MA
Employee Relations Consultant We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Recruiters will help you refine your goals, improve your resume and interview skills, and stay on the lookout for a position that matches your experience and ambition! Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Cambridge, MA with similar specifications to those below: Compensation : $36.00-45.00/hr* *listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Responsibilities : Serve as a coach and partner to senior leadership and management to provide guidance on employee relations and performance management issues Develops and implements employee performance plans and facilitate conversations around performance improvement Conduct, oversee, support and document all internal investigations Coordinate the completion of various onboarding activities and events Create, update, and maintain accurate personnel records and human resources related files Maintain terminated employee records Assist with union grievances, disputes, employee issues and complaints Aid with the continuous audits of all Human Resources processes, policies, and programs to ensure compliance with country-specific employment laws Support the annual employee performance evaluation process Adhere to information security and privacy policies, procedures, standards, and guidelines Qualifications : Bachelor's degree required 5-6 years of experience in a role related to Human Resources; management experience in this field is required Effective Human Resources administration and people management skills Strong proficiency with Microsoft Office including Word, Excel, PowerPoint, and Outlook Excellent written and verbal communication skills Well versed in Massachusetts employment laws, Human Resources laws and regulations, and laws associated with unions are heavily preferred Must have previous Employee Relations experience An independent and motivated self-starter Interested in learning more!Apply with your resume and we'll get in touch! If these details don't quite align with you, don't worry! We have a variety of other openings for Administrative roles, and in Human Resources, Accounting, and Finance. Apply here or send your resume via email at apply@hollistergroup.com to connect with a recruiter and see how we can help you in your search! Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingDallas, TX

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks.This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities• Flexible remote/hybrid work options• Professional development and industry training• Supportive, entrepreneurial culture that values initiative and ownership• Direct exposure to executive leadership and decision-making• Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process , help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat• Guide agents through the application and documentation submission process• Review incoming documents for completeness and accuracy• Identify early blockers (missing forms, unclear dates, inconsistent information)• Follow up with agents who started but have not completed an application• Prepare clean and accurate files for approval review• Maintain high inbound response speed and deliver an exceptional client experience• Educate clients on next steps, documentation requirements, and timelines• Update Salesforce with client details, document status, and application progress• Coordinate internally with operations as files move toward approval• Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management• Working knowledge of CRM systems (Salesforce experience is a plus)• Strong problem-solving abilities and multitasking skills• Excellent written and verbal communication• Highly organized with the ability to manage multiple deadlines• Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus• Professional, proactive, and accountable Benefits • Remote work flexibility• Professional development support• Opportunities to grow into full-time with broader benefits• Opportunities for advancement as the company grows

Posted 2 weeks ago

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Customer Relations Associate

Atlantis PromotionsWhite Plains, NY

$48,000 - $60,000 / year

Atlantis Promotions is seeking a friendly Customer Relations Associate in White Plains to help expand awareness of Verizon FiOS. The Customer Relations Associate supports our sales efforts by meeting households, sharing easy‑to‑understand benefits, and creating a welcoming experience for every family they speak with. As a Customer Relations Associate, you translate speed into satisfaction! In your community interactions, you’ll learn to connect technical specs like multi-gigabit speeds to real-life applications, forging agreements where value is crystal clear for both sides. The Customer Relations Associate builds a sales pipeline through genuine engagement, and their skill will ensure that sales contribute to long-term customer loyalty . Core Functions of the Customer Relations Associate Initiate direct conversations with White Plains residents, presenting Verizon FiOS fiber‑optic bundles as the superior upgrade over cable to drive immediate sign‑ups. Identify untapped neighborhoods and coordinate outreach near commuter hubs to generate new FiOS subscription opportunities. Demonstrate FiOS’s symmetrical multi‑gigabit speeds, persuading households that fiber delivers unmatched reliability for remote work and streaming. Guide families through the FiOS enrollment process, ensuring WiFi 7 hardware and entertainment packages are installed seamlessly. Differentiate FiOS from competitors by emphasizing its immunity to weather‑related lag and cable’s shared bandwidth issues. Update sales systems, track customer progress, and deliver actionable insights to leadership. Education & Experience Needed for the Customer Relations Associate Experience in fast‑paced customer relations or sales environments, demonstrating problem‑solving and relationship‑building skills. Strong communication skills, able to clarify FiOS fiber‑optic advantages vs. cable in persuasive, customer‑friendly terms. Proactive and detail‑oriented, with proven ability to manage customer data and outreach campaigns using secure sales tools. Preferred Skills for the Customer Relations Associate Builds long-term customer loyalty through transparent sales conversations. Aligns outreach efforts with Verizon FiOS campaign goals to maximize sales impact. Upholds sales standards to strengthen brand reputation and community trust. Treats every interaction as a strategic sales opportunity to expand fiber adoption.

Posted 1 week ago

American Heritage Credit Union logo

Member Relations Supervisor

American Heritage Credit UnionPhiladelphia, PA
American Heritage Credit Union, a $5 billion credit union, has an immediate opening for a Member Relations Supervisor in our Contact Center. This role will serve as a primary point of contact for the staff that is responsible for building member relationships (new & existing) and providing a premier member experience. Manage daily tasks/activities, handle member accounts, answer member/employee questions, cross-train and directly supervise staff, handle escalated interactions, and ensure metrics set forth are adhered to and achieved. . Responsibilities Include: Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union. Assist the membership and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc. Perform quality assurance monitoring (live and/or recorded) for the Virtual Member Experience Advisors & Concierge Specialists to ensure service levels are meeting and/or exceeding member and credit union expectations. Assist the Assistant Branch Manager with supervision of the Virtual Member Experience Advisors & Concierge Specialists. Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes. Work collaboratively with staff in reviewing loan underwriting requests and counteroffers. Assist with the development of department goals and objectives for designated staff/area. Assist with the development and updates of departmental procedures. Responsible for continued development of the training program(s) as it relates to the designated staff. Provide various types of information (i.e.: procedural, company policies, etc.) to team members. Prepare pertinent month-end reports as required. Assist with the development of department goals and objectives for the Virtual Member Experience Advisors & Concierge Specialists. Requirements Include: At least two years of customer service or cash handling experience. Must have at least 1-2+ years of Supervisory experience in a financial institution. Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union. Requires judgment to solve day-to-day problems but usually within established guidelines. WORK HOURS Full-Time position Must be flexible and available to work Contact Center hours of operation (rotating shifts): Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M/F/D/V

Posted 30+ days ago

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Entry Level Customer Relations

Darryl Bandy - State Farm AgencyAdvance, NC
Darryl Bandy - State Farm Agency, located in Advance, NC is currently looking for a talented, caring, professional to join our team as a Customer Relations Team Member. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Base plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 30+ days ago

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Client Relations Manager

Moore Digital Print and Mail Center, TulsaTulsa, OK
Moore Digital Print and Mail Center Tulsa is seeking a Client Relations Manager to join our Client services department. Job Summary: The Client Relations Manager is responsible for managing and strengthening long-term relationships with clients in the direct mail printing sector. This position serves as the primary liaison between clients and internal departments, ensuring that all services and deliverables are executed with precision, efficiency, and in alignment with client expectations. The Client Relations Manager plays a critical role in maintaining client satisfaction, supporting account retention, and fostering business growth. Supervisory Responsibilities: Oversees Project Managers Duties/Responsibilities: Serve as the designated point of contact for assigned client accounts, ensuring consistent and professional communication throughout the lifecycle of each project Manage client expectations regarding project timelines, deliverables, and technical requirements, maintaining a proactive approach to issue resolution Coordinate with internal teams-including estimating, prepress, production, scheduling, and quality control-to ensure successful execution of printing jobs in accordance with specifications and deadlines Review and approve job tickets, proofs, and client instructions, ensuring clarity and accuracy prior to production Monitor job progress, proactively identify potential delays or challenges, and provide timely updates to clients Attend production meetings and, when appropriate, participate in client press checks to confirm color accuracy and print quality Support the estimating process by obtaining project details, assisting with pricing strategies, and facilitating client approvals Assist with billing inquiries, post-delivery feedback, and resolution of service concerns in a timely and professional manner Identify and communicate opportunities for additional services or expanded account engagement based on client needs and company capabilities Accountable for coordinating all aspects of client's mailing, project team leadership, organization, and integration to deliver projects that meet stated project objectives and success criteria; including submission of graphics, text, data processing, letter shop instructions, printing, mail processing, scheduling guidance and support, professional mentoring is required. Works co-operatively with others, being part of a team, assuming the role of leaders of the designated POD. Works effectively with interdependent goals and fosters a collaborative environment to drive POD in the same direction. Managers kick off meetings (RAP) for new/existing clients and or projects that have any degree of risk or need additional technical, scheduling, data or client requirement clarification. Maintain detailed records of all client correspondence, project specifications, change orders, and service concerns using the company's designated systems. Participation in regular team building sessions and career development training sessions is expected. Must be professional in dress, communication, and actions. Maintain a clean, organized, and safe working environment. Consistent and Reliable attendance is mandatory. All other duties as assigned. Required Skills/Abilities: Demonstrated knowledge of printing processes, finishing techniques, and production workflow. Proficient in Microsoft Office applications & print-specific management systems (e.g., EFE, Trello etc..) a plus Excellent written and verbal communication skills. Strong organizational and problem-solving skills, with the ability to manage multiple projects simultaneously. Must be able to lift 25lbs Required to sit for long periods of time, bend, reach and move about the facility Required to grip, twist, turn and type with both hands for long periods of time Education and Experience: Associates Degree and (or) 5 years Industry Experience Preferred A minimum of three (3) years of experience in client relations, account management, or project coordination, and project management preferred A basic understanding of the printing processes, letter shop processes, and USPS regulations as it pertains to 1st class and bulk mail design and compliance Marketing Development preferred experience Physical Requirements: Must be able to consistently lift 50lbs Required to stand for long periods of time, bend, reach and move about the facility Required to grip twist and turn both hands for long periods of time Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation. For more information and details, email Cwhite@wearemoore.com Moore Digital Print and Mail Center, Tulsa is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Digital Print and Mail Center, Tulsa is also committed to compliance with all fair employment practices regarding citizenship and immigration status Job Posted by ApplicantPro

Posted 2 weeks ago

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Client Relations Associate (Remote)

Nterval FundingPhoenix, AZ

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

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Guest Relations Agent

Marriott Phoenix Resort Tempe at the ButtesTempe, AZ
POSITION OVERVIEW: The Guest Relations Agent will provide hotel support and services in accordance with Marriott’s Core Ambitions, Purpose, Brand Identity, Values, and Sprit to Serve. The Guest Relations Agent together with the front desk takes responsibility for all aspects of the Guest Recognition operations. Be pro-active, creative and results driven. The Guest Relations Agent is responsible for, but not limited to, the overall guest experience from arrival to departure. RESPONSIBILITIES: Maintain clear communication between all departments within the hotel to ensure consistency, transparency, and unity. Assist and maintain all guest requests, comments, and concerns in a courteous and efficient manner. Conduct all day-to-day operations duties as directed. Work at the front desk, compelte assigned duties, arrivals and departures Ability to step in and assist fellow associates as directed or necessary to ensure a smooth operation. Attend all daily, monthly, and yearly trainings and meetings as directed. Uphold and enforce all hotel policies and procedures as stated in handbook. Ability to support and collaborate with all departments within the hotel to ensure unity and high standards. Genuinely creating the Marriott Experience through coordination with various departments in personalizing guests' visit. Pre-arrival preparation. Responsible for maintaining the highest quality database relating to guest history and implementing guest recognition programs in line with Marriott guidelines. Profile building and management. Responsible for ensuring a very clear and open, positive communication between Front Office and Housekeeping department. Develops new ideas for amenity program and gifting program. Responsible for a seamless execution of amenity delivery, welcome experience, pampering guests throughout their stay, and providing guests with a warm farewell. Meets and greets guests. Must have excellent communication skills, verbal and written. Answering to Guest Satisfaction correspondence. Analyzes guest preferences and prepares reports for improvement on Guest Satisfaction through reviewing guest opportunity/GSS reports. Communicate and follow up with each department to ensure they are in good standing and always performing to the highest of quality of standards. Responsible for achieving and maintaining high guest retention ratio. Monitor correct handling of all guests' requests. Assist with the Front of House operation as needed. Benefits: 401(k). Dental insurance. Employee discount with Marriott brands. Health insurance. Paid time off. Vision insurance. E.O.E. About Marriott Phoenix Resort Tempe at the Buttes: This resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.

Posted 3 weeks ago

Hamilton Capital logo

Client Relations Representative

Hamilton CapitalColumbus, OH
___________________________________________________________________________________ Serve First- Be Insightful- Guide Forward- Collaborate- Make it Happen _________________________________________________________________________________________________________________________ At Hamilton Capital, culture is the cornerstone of how we do business. We trust that an environment that encourages innovation begins by ensuring employees are empowered to make decisions and motivated to continuously share new ideas. We are only as good as those we are fortunate enough to work with, which means everyone must have the resources, support, and training needed to succeed. It is through prioritizing and investing in our people that we have been able to build a rare and exceptional team; a team that helps our clients build great financial legacies, so that they may pursue their dreams and influence the people and organizations they love. In return, we expect a lot from our employees - but not in the way you might assume. We expect you will use your unique voice, talents, and experiences to master your craft. We expect you will believe in our vision, serve others first, and commit to challenging yourself and those around you as we collectively strive for greatness. Your work here will have profound meaning and impact, not just on our clients, but on our team, and because we take our commitment to you very seriously, we have faith that you will do the same for Hamilton Capital. About the Position Hamilton Capital is seeking a dynamic professional to add to our Client Relations team. A Client Relations Representative delivers outstanding client service as a key contact for new and existing clients and by facilitating account administration needs. This team member helps foster life-long relationships with clients through their genuine care, strong communication, and reliable, organized work. A successful Client Relations Representative is driven by details, accuracy, and execution just as much as providing outstanding service to our clients. Position Benefits Supportive, innovative culture with an intentional focus on the success of every individual both personally and professionally Thought leadership and innovative thinking are valued and rewarded Excellent benefits, including a 401(k) Plan with employer contribution, PTO, paid parental leave and more Individual and Team Incentive Plans Complimentary investment management and financial planning services Primary Position Responsibilities Proudly lives and embodies the Hamilton Capital Brand as a primary member of the client team. Builds deeply connected and trusted relationships with clients and teammates as the foundation of critical account work that results in extraordinary outcomes. Serves as subject matter expert in all aspects of the client account administration with a keen focus on innovating processes and procedures that improve client and teammate experiences. Establishes new accounts and facilitates account transfers from various custodians Processes and tracks account contributions and distributions Masters CRM functions and capabilities Maintains proper records of client work and information Self-motivated and excited to go above and beyond to assist with internal and external needs in alignment with our commitment to delivering and serving with excellence. Anticipates potential issues, opportunities, or areas of efficiency to ensure the Hamilton Capital brand and ideal client experience shines through with every interaction. Thoughtful communicator who is energized by collaborative and cross-functional communication and teamwork. Acts as a liaison between firm members, clients, and custodians Prepares organized and well-written correspondence to clients, firm members, custodians and other contacts Energized by an innovative and dynamic work environment and comfortable when work requires consistency and routine. Shares team's responsibility to cover scheduled and unscheduled front office duties, as needed. Performs other related duties to support overall team excellence and results. Position Requirements Bachelor's or Associate's Degree, or equivalent work experience, required. Experience providing outstanding client service, with previous industry experience preferred. High level of accuracy, passion for details, and ability to multi-task in a fast-paced environment. Outstanding communication, analytical, and organizational skills. Proficiency with Microsoft Office suite and aptitude to learn specialized software programs.

Posted 30+ days ago

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Employee Relations Specialist

Las Vegas PetroleumLas Vegas, NV

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Job Description

LV Petroleum is a fast growing company that specializes in travel centers and truck stops across the country. We are experiencing high growth and we're adding to the team. The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Requirements The Employee Relations Specialist (Entry-Level) provides support in addressing employee concerns, documenting workplace incidents, and assisting with investigations. This role helps foster a positive work environment by promoting fairness, consistency, and compliance with company policies and employment laws. Key Responsibilities: Serve as a first point of contact for employee inquiries related to policies, workplace concerns, and conflict resolution. Assist with intake and documentation of employee complaints and incidents. Support investigations by gathering information, organizing documents, and maintaining case files. Help draft reports, disciplinary notices, and communications under supervision. Track employee relations metrics (e.g., complaints, resolutions, exit interview trends). Collaborate with HR team to ensure consistent application of company policies. Provide administrative support for employee relations programs, training sessions, and initiatives. Qualifications: Minimum 2 years of experience in HR, with exposure to employee relations or workplace compliance. Strong interpersonal and communication skills. Ability to handle sensitive matters with professionalism and confidentiality. Basic understanding of employment laws and HR best practices. Proficiency in Microsoft Office and willingness to learn HRIS systems.

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