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Employee Relations Consultant
VOYA Financial Inc.Minneapolis, MN
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now We are looking for someone to join our high-performing, collaborative team of employee relations professionals. The Employee Relations ER Consultant will play a vital role in shaping our workplace culture by developing, implementing, updating, and managing programs, policies, and procedures and related HR initiatives and communications. The successful candidate will be responsible for a wide variety of ER analysis, interpretation, development, implementation and administration of issues. This role will recommend programs and assist with implementing them as well as, interventions, and other actions consistent with Company strategy, purpose and culture and in accordance with Company policies, legal/regulatory requirements. This position will ensure that our policies are compliant with legal standards and reflect our organizational values. Furthermore, this role will have responsibilities for managing responses to Requests for Proposal (RFP's) and will engage in/coordinate various HR/ER projects. This role may also provide guidance and support in resolving employee relations cases/issues. The ideal candidate will have a strong background in human resources - employee relations strongly preferred, a keen eye for detail, metrics/trend reporting experience, and excellent communication skills to facilitate engagement and adherence to our policies. Primary Duties and Key Responsibilities: Program Management: Assist with the design, implementation, and oversight of employee relations programs that enhance workplace culture and engagement and support the business/HR. Draft employee and manager communications related to the programs to enhance awareness and engagement. Policy Review and Development & Employee Handbook Management: Conduct comprehensive reviews of existing employee policies and procedures to ensure alignment with current laws, regulations, and best practices. Make recommendations to upgrade, and develop policies and procedures related to human resources/employee relations and ensure they are communicated effectively to all employees, ensuring clarity, accessibility, and relevance to the organizational culture. Conduct state and Federal research and collaborate with legal counsel to ensure compliance and mitigate risk. Develop resources to address these gaps. Identify areas for improvement in human resources compliance. Lead the development, review, and revision of the employee handbook, ensuring that it is up-to-date and accurately reflects company policies and practices and is accessible to managers and employees in a manner that is easy to locate (delivering a positive employee experience) and in a database that has strong search capability. Ensure policies are ADA compliant in the way they are presented. Ensure prior policy versions are stored and accessible upon legal request. Employee Engagement and Communication: Foster open communication regarding policies and procedures, encouraging employee feedback and understanding. Serve as a point of contact for employees with questions or concerns regarding policies, ensuring a supportive and responsive environment. Respond to escalated policy questions through ER case management system. Training and Development: Assist with the design of an employee relations program and/or policy training content for managers and/or employees Request for Proposal (RFP) Coordinate HR/ER/EmpLaw response to RFP's received from various business groups/RFP team In partnership with the VP ER, the business, Legal and RFP leaders, establish reasonable service level agreements (SLA) and respond within those parameters Maintain a standard response database and partner with the RFP team to provide them with standard responses they may use before reaching out to HR for support Compliance and Metrics and Trend Reporting: Stay informed of changes in labor laws and regulations, ensuring that policies are updated accordingly. Assist with the preparation and presentation of employee relations trends, policy compliance, and recommendations for improvements to leadership based on metrics, KPI's, trends. Continuous Improvement: Monitor the effectiveness of employee relations policies and programs, soliciting feedback for continuous improvement. Participate in employee engagement/and exit surveys and analyze results to identify areas for policy enhancement. Conflict Resolution and Investigation: (eventual expansion of the role to include this responsibility) Provide guidance and support in resolving employee relations issues, ensuring adherence to company policies and procedures. Partner with ER colleagues to conduct thorough investigations into employee complaints or grievances, documenting findings and recommending appropriate actions. Qualifications: Bachelor's degree in human resources, Business Administration, Law, or a related field. A Master's degree or HR certification (e.g., SHRM-CP, PHR) is a plus. Minimum of 5 years of experience in human resources, employee relations, HR policy development, or a related field. Strong knowledge of labor laws, regulations, and best practices related to employee relations and human resources; Extensive knowledge and understanding of Human Resources management, employee and/or legal/regulatory HR (including EEO). Ability to influence without authority; Ability to effectively interact with all levels; remain calm under pressure and lead in high-stress situations. Strong written and verbal communication skills, with the ability to convey complex policies in a clear and understandable manner. Demonstrated skills in overseeing programs. Proven ability to analyze metrics and trends and develop comprehensive management reports. Working knowledge of continuous improvement methodology, tools and processes (RCPS, standard work, process confirmations, skills matrix, targets and metrics) is strongly preferred. Proven ability to handle sensitive situations with discretion, confidentiality and professionalism. Flexibility and the ability to creatively respond to changing conditions. Proven track record of delivering results, working independently and collaboratively within a fast-paced team environment. Strong analytical skills and attention to detail. This role will be required to be in the office as business requires and should be based within a commutable distance to our office. #LI-JS1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $75,830 - $126,390 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time- 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes
Posted 30+ days ago
Labor Relations Manager
Bon Secours Mercy HealthAny city in Ohio, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. ABOUT US As a faith-based and patient-focused organization, Bon Secours Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. This is Remote/Work from Home position.* This hire must be willing & able to travel 10% of the time to support our various Ohio market locations as needed (i.e.- Springfield, Toledo, Lorain, Youngstown). Driving distance is preferred. SUMMARY The Labor Relations Manager assists in administering, interpretation, and facilitating collective bargaining agreements between unions, associates and leadership by providing advice and consultation to support Bon Secours Mercy Health positive labor relations strategy, including but not limited to: addressing, processing, and investigation of grievances and complaints, consultation with cross functional partners to bring resolution to complaints in a timely manner, interpretation of company policies and collective bargaining agreements for management, assisting and determining labor and management solutions are in compliance with relevant CBAs, counseling management regarding their responsibilities, supporting compliance efforts and coaching on changes in relevant laws/regulations, interpreting and applying relevant collective bargaining agreement provisions in union environments. Supports the Labor Relations Director on implementation and execution of initiatives impacting associates represented by a union. ESSENTIAL JOB FUNCTIONS Assist with execution of labor relations functions, including, but not limited to, participation in grievance responses, arbitration and collective bargaining processes and labor-management meetings, as appropriate. Communicate effectively with leadership and union representatives on a daily basis to create positive associate and union relations by addressing grievances appropriately by investigating circumstances surrounding the dispute, evaluate adherence to contract language and completion of resolution procedures and creating effective compromises. Interprets and applies applicable labor and employment laws, regulations and standards at the federal and state level, in consultation with the legal department. Identifies risk and potential company liability in case fact patterns and uses sound judgment in obtaining legal counsel when warranted. Prepares cases for legal review and pending arbitrations, assist by completing risk analysis and providing recommendations. Assist management during crisis situations such as work stoppages or labor disputes. Collaborate with multiple stakeholders with differing points of view while maintaining confidentiality of complex and highly sensitive subject matter. Make recommendations for policy changes or enhancements based on experience with prior situations; identify unproductive internal processes and recommend improvements. Assists in the timely processing of inquiries from leadership and union representatives as outlined in applicable collective bargaining agreements. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. EMPLOYMENT QUALIFICATIONS Education: High School Diploma or GED (Required) 2 Year / Associates Degree or higher (Preferred) Specialty/Major: Human Resources (Preferred) Licensure/Certification: SHRM-CP, SHRM-SP / Labor Relations Specialist (Preferred) Minimum Years and Type of Experience: 5 years in Business/Healthcare/HR/Labor Relations with proven career progression 1 year experience in labor relations ADDITIONAL QUALIIFICATIONS Other Knowledge, Skills and Abilities- Required Excellent customer service, communications and interpersonal skills. Excellent listening skills and ability to probe based upon responses provided. Excellent oral and written communication skills including the ability to organize and present information in a clear and concise way. Ability to build rapport and communicate challenging information effectively. Skilled at interviewing employees, witnesses and supervisors to gather relevant case information, preparing detailed documentation and maintaining files in preparation for potential future claims. Reasoning ability that includes strong problem solving and conflict resolution skills required. Ability to maintain highly confidential information. Regular, dependable attendance and punctuality. Knowledge of Federal and State Employment Law. Other Knowledge, Skills and Abilities- Preferred Over 5 years' of experience in Employee and Labor Relations or related field SKILL ITEMS Functional (Hard) Skill Items Advanced use of Microsoft applications Data and information interpretation Leverage online tools for work Interpret business context and understand business operations Detailed tracking Create organizational design/change management plans Create, document and visually convey strategy Interpersonal (Soft) Skill Items Interpreting information to make recommendations Influencing skills and buy-in creation Critical Thinking Teamwork and Collaboration Leadership Root cause identification Relationship building and partnership at all levels of the organization Executive level communication skills Analyze business challenges and create solutions Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Posted 1 week ago
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Customer Relations Coordinator
Mile One AutomotiveBaltimore, MD
Job Description Do you have a passion for people and delivering exceptional customer service? Heritage Honda Parkville is seeking a Customer Relations Coordinator who is 100% focused on creating an outstanding experience for every customer who walks through our doors. What You'll Do: Welcome and engage with customers as they arrive, offering a warm greeting and refreshments Check in with customers throughout their visit to ensure their needs are being met Exit interview customers before they leave to gather feedback and thank them for their visit Make follow-up calls after service or sales visits to ensure satisfaction and offer assistance if needed Identify and escalate any customer concerns to the appropriate manager to ensure a prompt resolution Be the face of the dealership-bringing positive energy and a helpful attitude every day Experience Everything MileOne has to Offer: Competitive pay $15.00 - $20.00 based on experience On the job training Career growth opportunities within the MileOne Autogroup Health, dental, vision & life insurance 401(k) with company match Employee discounts Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Other Essential Duties:. Receives cash, checks and credit card payments from customers; records amount received. Makes change and issues receipts to customers. Refers customers who have questions about the work-performed, additional maintenance or repairs, etc. to the service writer or other appropriate individual. Assists service and parts department with telephone coverage. Provides clerical and secretarial assistance to parts and service departments. Maintains a professional appearance Performs other duties as assigned. Qualifications: Excellent communication and interpersonal skills Positive attitude and a genuine desire to help others Strong attention to detail and ability to multitask Previous customer service experience, required Must be reliable, professional, and enthusiastic MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. HIDE Service Salary Range $15.00 - $20.00 Heritage Honda Parkville Post Internally and Externally Zip Code 21234
Posted 1 week ago
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Executive Assistant, Investor Relations
Bain Capital Public Equity, L.P.Boston, MA
BAIN CAPITAL OVERVIEW With approximately $185 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit: Bain Capital POSITION OVERVIEW Provide high-level administrative support to our Investor Relations department - This individual must have a positive, enthusiastic, welcoming demeanor and a comprehensive knowledge of the day-to-day responsibilities of the IR team. The ideal candidate will possess outstanding client relationship skills, excellent organizational skills, a strong attention to detail and an ability to manage multiple priorities and deadlines. This candidate will be a self-starter and someone who functions well in a team-oriented and fast-paced environment. Experience working in the finance industry a plus. KEY RESPONSIBILITIES Provide general administrative support, including, but not limited to: manage complex calendars, arrange travel, process expense reports, answer phones and provide occasional personal support Serve as initial contact on behalf of Investor Relations, interfacing with Senior Management and investors Coordinate with EAs throughout the firm to arrange internal and external meetings Generate meeting preparation materials utilizing Preqin and Salesforce.com as well as ensure marketing materials are available for the meeting Assist IR team members with ad hoc reporting utilizing Salesforce.com client data Collaborate on event planning for Annual Meetings and in-office Diligence Days Provide additional capacity to Investor Services team during peak periods Provide back-up coverage for other Executive Assistants on the IR team REQUIRED QUALIFICATIONS Unimpeachable judgment and discretion in handling confidential information Positive and professional attitude High energy level Confident communicator with excellent interpersonal skills Great attention to detail and extremely organized with a strong sense of urgency Self-directed, independent, and proactive work ethic; dedicated team player with a strong sense of ownership and follow through skills Ability to juggle multiple tasks from a number of individuals and know how to prioritize these tasks "Can-do" attitude & a desire to learn new things Punctual, have flexibility to work beyond official business hours as needed Microsoft Office skills (Outlook, Word, PowerPoint, and Excel) Experience with Salesforce.com or other CRM software a plus Thrive in fast-paced and dynamic environment 3+ years of administrative support in a corporate environment & financial services experience is highly preferred Bachelor's Degree required Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Posted 30+ days ago
Associate Director, Foundation And Corporate Relations (Sciences And Limited Opportunities)
University of ChicagoChicago, IL
Department ARD Foundation & Corporate Relations 1 About the Department Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. Job Summary This role manages a University-wide development program focused on foundations, corporations, fundraising associations and other institutional sources of philanthropic support. Monitors the setting and the achievement of fund raising goals with minimal guidance from others. This position leads the management of the University's limited opportunity submissions to foundation and corporate philanthropic funders. In addition, the role manages a small portfolio of funders to support fundraising efforts for the Physical Sciences Division and the Pritzker School of Molecular Engineering. Responsibilities Manages the University's internal process for Limited Opportunity Foundation submissions, approximately 30 annual submissions to organizations that require the University to conduct an internal competition to select nominees to represent the University. Serves as a project manager for the limited opportunity submission process and coordinates efforts with the Office for Research Development, the Provost's Office, unit leadership and staff, and faculty. Helps cultivate interest in limited opportunity funding across campus by developing relationships with faculty, administration, and Directors of Development for the purpose of increasing funding from foundations and corporations. Supports faculty through the submission process by sharing information from the funder, initiating meetings or information sessions for interested faculty, liaising with grants and contracts administrators and University Research Administration, and navigating external grant submission processes. Annually conducts/supports at least 12-15 visits, submits at least 30 proposals at the $100K+ level totaling $14M-$30M, and raises $1M-$2M+. Maintains a broad understanding of current and emerging science priorities and programs at the University, including campaign initiatives, in order to determine alignment with foundation and corporation funding interests. Supports manager's efforts to fundraise for the Physical Sciences Division, the Pritzker School of Molecular Engineering, and campaign strategic initiatives, including Computing and AI, and Climate and Sustainable Growth. Outside of limited opportunities, works with faculty in the sciences seeking foundation support for projects by identifying foundation prospects and providing guidance on approaches to potential funders. Maintains an understanding of the science foundation and corporate giving landscape and seeks visits with organization funders to identify current and emerging funding opportunities and to provide insight for University partners. Utilizes strong science understanding to help distill complex research projects into short summaries for both academic and non-academic audiences; drafts non-routine correspondence regularly. Works with the Office of Research Development and unit staff to help faculty draft and/or edits proposal narratives, assembles proposal packets, and manages submissions for institutional funding. Maintains accurate, up-to-date information on prospects and donors in ARD development system database. Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions. Serves as liaison and acts as a resource to student group leaders seeking corporate involvement in projects and conferences. Works with colleagues to develop and implement an annual strategic plan for corporate development. Provides assistance and guidance with special projects. Works with multiple databases. Uses best practices and a moderate/high level of knowledge of donor programs to create and maintain reports. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Undergraduate science degree. Graduate science degree. Experience: Background in science, nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work experience. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Phoenix (the University's Donor Relationship Management System). Proficient in a Microsoft Windows computer environment, with Microsoft Outlook, Word, Excel, and PowerPoint. Preferred Competencies Strong verbal and written skills, high attention to detail and follow-up, and excellent organizational skills. Work collegially and collaboratively in a team setting. Familiarity with the principles and practices of development and alumni relations. Self-motivated and take initiative. Prioritize multiple projects and independently follow through with detail. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter addressed to Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $89,250.00 - $105,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Posted 30+ days ago
Community Relations Specialist
Herzing UniversitySaint Louis Park, MN
If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. Education/Experience Requirements: Associate degree, bachelor's degree preferred. Two to three years of experience in event planning, recruitment, community engagement or related experience preferred. Experience in employer outreach, sales or networking preferred. Pay: Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The salary range for this position is $51,000 to $69,000. Click Here to learn more about careers at Herzing University. Some travel (approx. 30%) will be required. Typical schedule will be Monday through Friday with occasional weekends or evenings. Responsibilities (not an all-inclusive list): Leads community outreach efforts and recruitment initiatives. Independently plans and executes presentations to employers with minimal support from supervisor Attend community outreach events and other special events to enhance the brand and reputation of Herzing University and obtain student inquiries. Create and distribute communications to internal and external stakeholders to promote university-hosted activities and community events. Respond to inquiries from community members and other interested parties, coordinating with appropriate spokespeople or information sources when necessary. Collaborate with the marketing and social media teams to promote campus and community events, boosting awareness and supporting the university's brand. Partner with the Senior Director of Community Relations to standardize processes for building and maintaining relationships with clinical partners, employers, and community organizations. Partner with Admissions and marketing teams to promote events and activities through social media and other channels. Some responsibility in employer outreach and territory building. Reach out and initiate communication for presentations to employers and execute presentations on own. Coordinates and leads events on campus or with community partners. Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: Must be able to remain in a stationary position more than half of the time. Must be able to occasionally move around the work location. Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals. Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone. Visually or otherwise identify, observe and assess. Occasionally move, carry, or lift 10 pounds. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix .
Posted 3 weeks ago
Partner 22, Associate Director, Capital Formation And Investor Relations
Andreessen HorowitzMenlo Park, CA
Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies, across AI, bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $46B in assets under management across multiple funds. We've established a team that is defined by respect for the entrepreneur and the company-building process; we know what it's like to be in the founder's shoes. We've invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro, Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world. The Role This individual will be responsible for covering new relationship development and account management of a16z limited partners ("LP") in a primary geography. The coverage person will also have a primary alignment with one/more of a16z vertical funds - e.g., Seed, Venture, Crypto, Bio+Health, Games, Growth. The a16z Investor Relations ("IR") team is dedicated to crafting an outstanding client experience for our LPs. The individual will report to the Director, Investor Relations, Product & Strategy and will also work across the firm's investment professionals, operating groups, finance, legal and compliance team members in coordinating the capital formation and investor relations activities of Andreessen Horowitz. To join our team, you should be excited to: Execute a strategically designed and flawless experience across every touchpoint for our Limited Partners Prioritize and develop new potential LP relationships Bring creative and innovative ideas on how to maintain and enhance existing LP relationships, including appropriate reporting and IRL/online events Maintain and enhance existing LP relationships, including appropriate reporting and IRL/online events Design and produce financial analyses to support investor communications Collect market intelligence and perform ongoing research of the venture capital industry, including industry best practices and relevant venture market data Play a key role in keeping our reporting and LP communication activities organized and on track Provide firm leadership and team members with insight to important investor developments and changes in investment appetite and buying behavior, news and other information, which might factor into the firm's overall marketing and business strategy Work with our Strategy Planning & Analytics team to build dashboards that provide key insights to our LPs on fund and investment performance including projected exit scenarios, liquidity and follow-on decisions Develop strong fluency with the firm's portfolio company information database and be able to manipulate and analyze data from the system to draw insights Leverage data to enable practical insights on our portfolio and the industry Respond to LP data inquiries/information requests, coordinating with various internal constituencies including investment teams, finance, legal and compliance. Own and manage the investor due diligence process Synthesize complex and often disparate sources of qualitative and quantitative data to build a narrative around fund performance Leverage data to enable practical insights on our portfolio and the industry Working with the various a16z fund General Partners, helping to prepare content directed toward the LP community Work with our Strategy Planning & Analytics team to build dashboards that provide key insights on fund and investment performance including projected exit scenarios, liquidity and follow-on decisions Develop strong fluency with the firm's portfolio company information database and be able to manipulate and analyze data from the system to draw insights Minimum Qualifications The successful candidate must bring a high level of ethical, intellectual, professional and personal values to our team including: Minimum of 8 years of work experience; 2+ years focused on business development/fundraising Preferable past experience includes but is not limited to investor relations in a private equity or venture capital firm, or investment banking in a relevant sector coverage capacity Bachelor's degree in Business, Finance or related field preferred; an advanced degree (MBA) or certifications (CFA) would be a plus Experience in building and maintaining relationships with high-level stakeholders, including C-suite executives, institutional investors, or analysts Ability to analyze market conditions, competitors, and industry trends to provide strategic insights Demonstrate a critical eye and keen attention to detail for written prose and charts, tables and spreadsheets and the ability to to stay on top of changing data/facts across multiple documents with ease Strong writing skills: The ability to communicate effectively through the written word is a critical skill Low ego, high empathy, and the capacity to collaborate effectively with diverse teams Ideal Candidate Background You have a sense of urgency and value the courtesy of professional responsiveness (this is super important as speed is a form of client service) You are able to adapt on the fly and handle unforeseen developments with ease. You are also able to do this without compromising attention to detail and quality You are a "measure twice, cut once" type of person - you are comfortable and have a preference for asking more questions upfront to avoid an oversight down the road You strive to be an enabler who gives the team maximum leverage - there is no job too big, no job too small You do what you say you are going to do, when you say you are going to do it You continually search for new ideas and means of improvement Most importantly, you take your work seriously but not yourself too seriously : ) The anticipated salary range for this role is between $253,000-$295,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope. This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave. a16z culture We do only first class business and only in a first class way We take a long view of relationships, because we are in the relationship business We believe in the future and bet the firm that way We are all different, we recognize that, and we win We celebrate the good times We do it for the team We play to win At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World. Our organization participates in E-Verify. Click here to learn about E-Verify. Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
Posted 30+ days ago
Business Relations Specialist, Greater East Bay
Sutter HealthWalnut Creek, CA
We are so glad you are interested in joining Sutter Health! Organization: SOPS-Sutter Outpatient Services- Bay Position Overview: Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians. Supporting Greater East Bay* Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's in Business Administration, Healthcare Administration, or related field TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday- Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $52.44 to $78.66 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Posted 30+ days ago
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Assistant Vice President ~ Investor Relations
Brookfield Corp.Chicago, IL
Location Chicago- 110 North Wacker Drive, Suite 2700 Business- Public Securities Brookfield's Public Securities Group serves institutions and individuals seeking the investment advantages of real assets through actively managed listed equity and debt strategies. The Public Securities Group leverages Brookfield's core real asset expertise across real estate, infrastructure, real asset debt, real asset solutions and opportunistic strategies through a variety of flexible and scalable investment mandates, including separate accounts, registered funds and private funds. Clients include financial institutions, public and private pension plans, insurance companies, endowments and foundations, sovereign wealth funds and high net worth investors. The Public Securities Group has been investing in public securities for over 30 years and has over $28 billion of assets under management. For more information, visit https://publicsecurities.brookfield.com . Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Position: We are seeking an Assistant Vice President to join the Brookfield Public Securities Group Investor Relations team. The individual will be responsible for supporting the firm's business development efforts, managing client & prospect requests, prospecting & lead generation, competitor analysis, client reporting, RFP/RFIs and presentations. Key Accountabilities: Responsibilities include: Support institutional relationship management clients & prospects Assist in identifying and pursuing new client relationships Leverage Salesforce CRM to assist with managing the Team's sales territories, key prospects, opportunity pipeline, and marketing campaigns. Help maintain and improve the data within the CRM Supporting new business development opportunities through the prospective client due diligence life cycle; helping to coordinate meeting prep and post meeting follow up Collaborate with marketing, sales, and product teams to help align business development strategies. Understanding reporting requirements / executing on deliverables in collaboration with the Product Specialist Team Developing and maintaining knowledge of product offerings, systems and processes to support and service prospect and client relationships Support & oversee all aspects of client/prospect communication, from routine day-to-day inquiries to strategic business communications Work closely with Marketing and RFP teams in order to improve the content and messaging within marketing materials and RFPs/RFIs. Working closely with internal teams, including Legal/Accounting, Operations to respond to client inquiries. Manage client onboarding process to allow for smooth and efficient new client investments in separately managed accounts, commingled vehicles, mutual funds and private funds. Ensuring timely client deliverables - client reporting, presentation materials Participate in internal working groups and committees to represent client interests Understand and interpret business processes, workflows, and systems to identify solutions or opportunities for department improvements (improve team efficiency and costs) Qualifications/Experience Required: Bachelor's Degree required Progress towards CFA, MBA or other advanced financial certification/degree beneficial 7+ years of institutional experience in client relationship management or institutional business development Series 7 and 63 licenses required or must be obtained within 90 days of start date Experience with eVestment, Salesforce and knowledge of industry publications preferred Experience with Real Assets preferred Ability to deliver clear, effective communication and take responsibility for understanding others Ability to build and maintain working relationships with others to achieve objectives strong interpersonal skills as this role requires the ability to build excellent working relationships with many internal and external parties Dedication to detail and follow-up Key Competencies/Behaviors Required: Strong written and verbal communication skills. Able to present ideas with precision, passion and conviction. Able to adapt to fast changing environment Strong attention to detail and highly organized Self-motivated and proactive with respect to managing workload and new business origination Self-starter with strong work ethic and results orientation Ability to collaborate with individuals at all levels of a high performing organization Salary Range: $120,000 - $135,000 Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus). Cash compensation tends to vary based on geography to account for local market conditions and is set to be market competitive. Compensation decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education, and designations. Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
Posted 1 week ago
Community Relations Director
Maplewood Senior LivingNorwalk, CT
Job Title: Community Relations Director Location: Norwal k, CT Type: Full-Time Salary Range: Over $100K total compensation Department: Marketing Community Relations Director Generous base salary and commission plus comprehensive benefits package! Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking an Internal Director of Sales (Community Relations Director) to become part of our family. We invite you to take your first step toward a rewarding career with us! What we offer Competitive wages Flexible shifts Growth opportunities Bonus & incentive programs Competitive Benefits Package: including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees The Internal Director of Sales (Community Relations Director) is responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects to the community from professional outreach activity, inquires, tours, and other sales related initiatives. Primary Responsibilities Meet or exceed community sales standards Maintains or grows resident occupancy to maximum levels Works in partnership with department heads and Executive Director to conduct tours with prospects and host marketing events Follows up on all leads and documents accordingly Ensures strong first impression of the community Trains and engages associates in sales process to drive community and company success Maintains strong professional relationships and community connections Education/Experience/Licensure/Certification Excellent customer service and public relations skills Cheerful and welcoming personality Keen desire to serve seniors Effective problem solving skills Creative approach to achieving goals Experience working with seniors and families Proven record identifying and developing professional referral sources and developing strong partnerships
Posted 3 weeks ago
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Consumer Relations Support Specialist
GTADededo, MN
About the team: Our Consumer Relations team works to bring people closer to family and friends through technology and communication which is inspired by a culture that puts people first. They pride themselves on being experts on GTA products, sales and delivering amazing customer experiences. If you're ready to grow your skills in the ever-evolving world of telecommunications, come and join our team! Who we are looking for: We are seeking a dynamic and detail-oriented Consumer Sales Support Specialist to join our team. This role is integral to ensuring smooth operations within our GTA consumer segment, providing essential administrative and sales support functions for the consumer sales team. As the go-to person, you will play a key role in enhancing customer satisfaction and driving business success. Still interested? Here's what the role looks like: The Consumer Sales Support position focuses on the customer life cycle, providing administrative support for federal programs, and collaborating with other teams in order to provide exceptional customer service. Some other job functions include: Manage and coordinate all administrative tasks related to federal Telecom programs, ensuring compliance with program guidelines and providing timely support to customers. Maintain accurate records and documentation, ensuring all feral program files are up to-date and easily accessible. Efficiently process service orders, ensuring accurate and timely completion of customer requests. Collaborate with internal teams to resolve any issues that arise during the order processing stage. Coordinate with our dispatch team to get customers scheduled for install in a timely manner. Handle all aspects of wireless number porting, including both port-ins and port-outs. Troubleshoot and resolve any issues that may arise during the porting process, keeping customer informed and satisfied. Engage with customers through phone, email, or chat to address their questions, concerns, and request with professionalism and empathy. Provide retail sales support as required, including covering shifts to maintain consistent and high-quality service delivery. Collaborate closely with sales and technical teams to address customer needs, resolve service-related issues, and manage customer complaints by troubleshooting problems and delivering effective, timely solutions. Offer comprehensive and accurate information about products and services, including features, benefits, and pricing, to help customers make informed decisions. Perform other assigned tasks as needed. Candidates must show: Ability to promote the Company culture and mission to all employees, vendors, clients, and business partners Technical skills - possess an understanding of technologies used in service delivery; constantly strives to increase technical knowledge through training tools and research Oral presentation skills - is comfortable with delivering briefings and reports to colleagues, conduct training sessions, and any other tasks related to speaking in front of an audience Strong organization skills with an ability to prioritize and plan work activities, uses time efficiently, organizes or schedules other people and their tasks in a fast-paced environment; must be detail-oriented and accurate in work Attendance/Punctuality - is consistently at work and on time for scheduled shift and department or customer scheduled meetings. Ensures work responsibilities are covered when absent. Decision-making - makes sound, well-informed, fact-based decisions and seeks guidance when needed. Growth and Learning - is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving. This is what you need to have: Minimum High School Diploma or Equivalent/GED Preferably with two (2) years of experience in a sales support, customer service, or administrative role. Strong organizational skills with an eye for detail. Experience in service order processing and customer support within the Telecom industry. Excellent communication skills, including proficiency in written, verbal and email correspondence. Ability to adapt to changing business needs and provide retail sales coverage as required. Regular, punctual, and consistent attendance Knowledge of federal Telecom programs is a plus Proficiency in Microsoft Office Suite and CRM software Still Interested? Apply today! GTA Val-You's: Our Customers Matter. Build Trust Through Respect. Be Accountable. Learning is Growth. Lead with Care. Win Together. Be a Game Changer. Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices. Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA). Accommodations for Applicants with Disabilities Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at humanresources@gta.net or call us at (671) 644-0300. This job announcement closes on Friday, January 31, 2025.
Posted 3 weeks ago
Business Relations Specialist, Greater Central Coast
Sutter HealthSan Luis Obispo, CA
We are so glad you are interested in joining Sutter Health! Organization: SOPS-Sutter Outpatient Services- Santa Barbara Position Overview: Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians. Supporting Greater Central Coast* Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's in Business Administration, Healthcare Administration, or related field TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday- Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $45.60 to $68.40 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Posted 30+ days ago
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Manager, Associate Relations
SRS Distribution Inc.Mckinney, TX
SRS Distribution/Heritage Family of Companies, a wholly owned subsidiary of The Home Depot, currently operates under a family of distinct local brands encompassing more than 760 locations across 47 states. For more information, visit www.srsdistribution.com. Location: This is a hybrid or fully remote position. Our corporate office is located at 7440 S. Hwy 121 McKinney, TX 75070. What You'll Do: As the Associate Relations Manager at SRS, you will play a pivotal role in shaping the investigation of associate complaints. Additionally, this role offers a unique opportunity to blend strategic thinking, innovation, and leadership development to drive our company's success. Investigations: Conduct investigations to resolve complex associate relations issues by utilizing the company's witness interview, case summary, and recommendation delivery templates and standard operating procedure for the case management system to track and document all complaints. AR Team Development: Lead the design, development, and enhancement of our Associate Relations Team training and service delivery model across the organization. Ensure it aligns with our company's strategic goals and industry best practices. Associate Engagement: Assist in the build, deployment, and review of the annual Culture Survey including updates to senior leadership on outcomes and development of action plans. Partner with the Associate Engagement Admin to develop the associate recognition programs and awards. Other: Perform other related duties as business needs adjust. Requirements We Look For: Bachelor's degree in relevant field. 10+ years of experience in Associate Relations and employment law compliance Exceptional leadership and communication skills. Strong analytical and problem-solving abilities. Knowledge of industry trends and best practices in employment law. Ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment. Qualities that Stir our Souls (and make you stand out): Master's Degree Industry relevant certifications i.e. paralegal certification Prior experience in the distribution industry or related industry SRS Perks & Benefits: Weekly Pay Day One 401(k) Plan participation with Generous Company Match Annual Bonus Long Term Incentives Generous Flexible PTO plan, Holidays, Birthday, and Floating Holidays . . . and more Expense Reimbursement Medical, Dental and Vision Benefits Employee Referral Bonus Program Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch! Job Location: SRS Distribution - McKinney 7440 State Highway 121 McKinney, TX 75070-3104 Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Posted 30+ days ago
Developer Relations Engineer
TelnyxAmsterdam, NY
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity-we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. The Role We're looking for a Developer Advocate with a passion for OpenAPI, SDK automation, and developer experience. This hybrid role spans backend engineering, automation, and developer advocacy-perfect for someone who enjoys both building tools and helping others use them effectively. You'll take the lead on designing and maintaining OpenAPI specifications, automating SDK generation across multiple languages, and providing hands-on support to developers integrating our API. You'll serve as a technical liaison to the developer community, responding to GitHub issues, helping triage bugs, and turning developer feedback into improved tools and documentation. Responsibilities Maintain OpenAPI (3.0) specifications for our SaaS APIs across services. Build and maintain SDK generation pipelines using tools like OpenAPI Generator, Swagger Codegen, or Autorest. Integrate AI-based tools or workflows to auto-improve developer experience-e.g., AI-assisted changelog generation, linting, or comment scaffolding. Develop tooling and automation to validate API specs, enforce consistency, and streamline SDK publishing to GitHub and package managers. Collaborate with product, backend, and developer advocacy teams to ensure the API surface is intuitive, consistent, and well-documented. Build CI/CD workflows that auto-generate and release SDKs in multiple languages ( Python, Node.js, Ruby, Go, Java, .NET). Contribute to internal documentation and tooling for API versioning, changelogs, and deprecation strategies. Monitor and respond to developer questions and bug reports via GitHub Issues, Discussions, and Ext-Developer Slack and Discord. Help developers troubleshoot API integration challenges, escalating bugs and common friction points to the engineering team. Advocate for external developers internally-representing their feedback in platform roadmap discussions. What we are looking for 3+ years of experience in software engineering, with exposure to SaaS product development or API platforms. Strong working knowledge of OpenAPI (Swagger) specifications and ecosystem tools. Proficiency with at least one scripting or general-purpose language (e.g., Python, JavaScript/TypeScript, Go), with the ability to read and generate code in several others. Experience with automation in CI/CD pipelines (e.g., GitHub Actions, CircleCI, or GitLab). Passion for automation, code generation, and improving the developer experience. Familiarity with SDK and client library conventions across languages. Comfort working asynchronously in a fast-moving, collaborative team environment. Exposure to AI/ML tools or frameworks used to automate documentation or code suggestions. Experience contributing to or maintaining SDKs or open-source API tools Familiarity with API-first development and RESTful best practices.
Posted 30+ days ago
B
Hub Relations Coordinator
Blink Health Administration LLCBoise, ID
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required (1-2+ years at minimum) Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Hours/Location: Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 6 AM - 7 PM MST, Monday- Friday OR 10 AM - 6 PM MST, Monday- Friday (Fixed Shift) OR 11 AM - 7 PM MST, Monday- Friday (Fixed Shift) All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST Onsite full time position in Boise Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 30+ days ago
HR Employee Relations Consultant Sr. (Bilingual English/Spanish)
CareBridgeChicago, IL
HR Employee Relations Consultant Sr. (Bilingual English/Spanish) Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The HR Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Bilingual English/Spanish strongly preferred. HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 2 weeks ago
E
Patient Relations Specialist
Eye Care PartnersLeawood, KS
MUST LIVE IN ONE OF OUR 18 States: Missouri, Florida, Kansas, Kentucky, Pennsylvania, Virgina, New Jersey, Texas, Minnesota, Michigan, Oklahoma, Alabama, North Carolina, Georgia, Illinois, Ohio, Indiana, Arizona Pay: $17.00 hr.; No Negotiation Job Title: Contact Center Patient Relations Specialist SUMMARY We are looking for a Patient Relations Specialist to join our growing contact center team. An ideal candidate for this role is someone with strong communication and computer skills who can create a positive first impression by showing patients that we provide unsurpassed care right from the start. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to incoming phone calls for all sites promptly and in an exceptional quality manner. Appropriately schedule patient appointments in NextGen based on physician preferences. Clearly and concisely document patient request and pertinent information via Electronic Medical Record (EMR) so that we can successfully respond to patient needs. Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals. Coordinates work efforts with other team members to achieve an efficient workflow within the office. QUALIFICATIONS Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients. Perform other office duties as assigned by the manager. EDUCATION AND/OR EXPERIENCE Minimum of High School Diploma or GED Minimum of 1-3 years related experience in a call center or as a receptionist. Health care experience preferred. Prior experience with NextGen software or other EMR is preferred. Be helpful and courteous and display strong communication and interpersonal skills. Must be a well-organized team-player with great attention to detail. Motivated and dependable with a patient friendly personality. Demonstrates superior computer skills. LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook We Offer Competitive pay and comprehensive benefits including medical, dental, vision, 401k, paid holidays and Paid Time Off. Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment. Opportunities that spark your imagination and ignite your passion to help others. If you need assistance with this application, please contact (636) 227-2600 Please do not contact the office directly - only resumes submitted through this website will be considered. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Posted 2 weeks ago
Analyst - Investor Relations
Franklin ResourcesNew York City, NY
At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients' achievements. Come join us in delivering better outcomes for our clients around the world! What is the Investor Relations group responsible for? The Investor Relations department is a strategic function at Franklin Templeton that supports communication between the company and its investors, research equity analysts and broader financial community. The team is responsible for the quarterly earnings process, including preparing quarterly earnings materials and investor presentations, managing shareholder engagement, and providing strategic insight to senior management on corporate strategy. What is the Analyst, Investor Relations responsible for? The Analyst, Investor Relations will play an integral role in the development and execution of the Company's investor relations plan, including key long-term strategies, and building and maintaining relationships with the investment community, equity research analysts and credit ratings agencies. The role will also serve as a key resource to internal stakeholders and a strategic contributor to the company's corporate development initiatives. We're looking for a pro-active and enthusiastic Analyst who is passionate about combining strategic communications with financial expertise. What are the ongoing responsibilities of a Analyst, Investor Relations? Collaborate with cross-functional teams to prepare earnings commentary, disclosures, management scripts and comprehensive Question & Answer documents that address key financial, business and competitive topics. Track relevant industry and peer news and research and share with executive team. Gather and maintain peer benchmarking analytics and initiatives, including tracking financials, AUM and net flows, and disclosures. Support relationships with equity research analysts and credit rating agencies by preparing for calls and reviewing research reports and checking financial models. Create and maintain a comprehensive management reporting dashboard with updated consensus estimates, stock ratings, valuation metrics, total stockholder returns, share price performance, and other relevant key financial indicators for the company and its peers. Support maintenance of the Investor Relations portion of the corporate website in coordination with external vendors, ensuring that all disclosures, presentations and company information is accurate and current. Contribute to the planning and coordination of investor events (conferences, investor meetings), investor presentations, briefing materials, press releases, etc. Identify and communicate strategic and tactical ideas for the continuous improvement of the IR program. Assist in Franklin Templeton's overall investor engagement strategy by conducting regular analysis of shareholder base and investor targeting exercises. What ideal qualifications, skills & experience would help someone to be successful? Bachelors Degree 2+ years of combined Wall Street (buy-side and/or sell-side) and/or Investor Relations experience. Strong technical expertise in Microsoft including Word, PowerPoint, and Excel, and utilizing market data services such as FactSet. Thorough understanding of markets, financial statements and analysis, and technology trends. Proven communication and presentation skills. Can distill complex financial and business information into clear and succinct messages. Proactive mindset, highly analytical, and detail-oriented. Can execute on both tactical and strategic projects. Operates with a sense of urgency and can deliver high quality work under tight deadlines with a high level of autonomy and reliability. Prioritization and organization skills, with experience effectively managing multiple deliverables simultaneously. Experience in asset management or covering asset management strongly preferred This is a full-time, onsite position based in New York, requiring in-office presence Monday through Friday. Franklin Templeton offers employees a competitive and valuable range of total rewards-monetary and non-monetary - designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $105,000.00 - $120,000.00, depending on location and level of relevant experience, plus discretionary bonus. Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights of our benefits include: Three weeks paid time off the first year Medical, dental and vision insurance 401(k) Retirement Plan with a generous company match on your pre-tax and/or Roth contributions, up to the IRS limits Employee Stock Investment Program Reimbursement for certain education expenses Purchase of company funds with no sales charge Onsite fitness center and recreation center* Onsite cafeteria* Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
Posted 3 weeks ago
Director Of Operations, Payer Relations & Credentialing
AugmedixMountain View, CA
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware - augmented by advanced LLM AI, RTLS, and healthcare workflow automations - boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we're only just getting started: Healthcare's watershed moment for AI-powered transformation is here - so join us in creating the technology to power healthcare! About the Role As an Operations Leader, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Breakdown challenging business problems. Own execution and outcomes. Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems. What You Have 7+ years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company 5+ years experience in the RCM (Revenue Cycle Management) space is a must Experience with data analysis and developing data-driven solutions to new challenges. Familiarity with SQL is a requirement (there will be an open-resource basic SQL assessment as part of the interview process). Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives. Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. Strong Leadership: You have solid project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget with your team Business Oriented: Ability to dive into an area of the business, understand business needs, and facilitate Executive decisions on improvements and best practices Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Data Oriented: Ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate with ease Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Proficient in Retool, Gsuite is a plus Existing network of major insurance payers are a bonus Why you'll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we're doing mission-driven work to transform the country's largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We've achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
Posted 30+ days ago
Consultant Relations Associate
PIMCONewport Beach, CA
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description We are seeking a Consultant Relations Associate to join our Client Management Americas Consultant Relations Group (CRG). Our team is dedicated to managing relationships with global investment consultants. As an Associate, your main responsibility will be to support the relationship coverage team, working closely with other internal groups to deliver timely information on PIMCO's investment products and capabilities. Additional duties include preparing for meetings, drafting briefing memos, managing pipelines, and developing presentation materials. A successful Associate will be entrepreneurial, proactive in problem-solving, and possess excellent communication skills. Location Newport Beach, CA. About You If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact: Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. You are self-motivated, committed to excellence, and demonstrate strong attention to detail, along with excellent interpersonal and communication skills. Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully. Integrity and Continuous Learning: Your actions reflect high ethical standards and integrity, earning you credibility and trust. As an intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. Responsibilities This position requires an analytical, client service focused professional who can: Establish an understanding of the needs of our consultants and regularly provide relevant market insight, product information, investment ideas and sales support. Be capable of substantial consultant interaction - phone, e-mail, meetings, - to give consultants PIMCO touches and urgently turn-around requests. Learn focus products and help the search process by interacting with Product Strategy, Compliance, Legal, Channel Account Managers, and many other teams. Contribute to the team by participating in team meetings, engaging colleagues across different PIMCO functions, participating and leading working groups, sharing best practices, fully leveraging continuous coaching and training, etc. Position Requirements Minimum of a Bachelor's Degree, preferably in Business/Finance, Economics, or Accounting. Progress toward the CFA designation, Series Exams, and/or an advanced degree program is a plus. Minimum 3.2 overall GPA. 2-4 years of experience in financial services, asset management, investment banking, investment consulting, or accounting. Strong background and/or interest in fixed income and economics is important. Ideal candidates are familiar with fixed income instruments and the economic underpinnings of the fixed income asset class. Fundamental understanding of investment strategies combined with a strong desire to learn more. Intermediate Excel and PowerPoint skills; ability to run macros, leverage query tools, CRM, proprietary attribution and performance systems, and external databases to automate and streamline tasks. Strong client service mindset and a sense of urgency when responding to internal and external requests. Exceptional communication skills, both written and verbal. Effective time management skills to maintain a commitment to quality and attention to detail; ensure that all work is completed accurately and on time. Foster a sense of teamwork, assisting others when needed. Ability to flourish in a challenging, fast-paced, and professional environment with frequent shifts in priorities as business needs dictate. Strong sense of ethics and integrity, aligning with PIMCO's values and ethical principles. Focus on specific goals and demonstrate a sense of personal growth, accountability, and urgency for achieving results. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 105,000.00 - $ 115,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Posted 2 weeks ago
V
Employee Relations Consultant 
VOYA Financial Inc.Minneapolis, MN
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Job Description
Together we fight for everyone's opportunity for a better financial future.
We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now
We are looking for someone to join our high-performing, collaborative team of employee relations professionals. The Employee Relations ER Consultant will play a vital role in shaping our workplace culture by developing, implementing, updating, and managing programs, policies, and procedures and related HR initiatives and communications. The successful candidate will be responsible for a wide variety of ER analysis, interpretation, development, implementation and administration of issues. This role will recommend programs and assist with implementing them as well as, interventions, and other actions consistent with Company strategy, purpose and culture and in accordance with Company policies, legal/regulatory requirements.
This position will ensure that our policies are compliant with legal standards and reflect our organizational values. Furthermore, this role will have responsibilities for managing responses to Requests for Proposal (RFP's) and will engage in/coordinate various HR/ER projects. This role may also provide guidance and support in resolving employee relations cases/issues. The ideal candidate will have a strong background in human resources - employee relations strongly preferred, a keen eye for detail, metrics/trend reporting experience, and excellent communication skills to facilitate engagement and adherence to our policies.
Primary Duties and Key Responsibilities:
- Program Management:
- Assist with the design, implementation, and oversight of employee relations programs that enhance workplace culture and engagement and support the business/HR.
- Draft employee and manager communications related to the programs to enhance awareness and engagement.
- Policy Review and Development & Employee Handbook Management:
- Conduct comprehensive reviews of existing employee policies and procedures to ensure alignment with current laws, regulations, and best practices.
- Make recommendations to upgrade, and develop policies and procedures related to human resources/employee relations and ensure they are communicated effectively to all employees, ensuring clarity, accessibility, and relevance to the organizational culture.
- Conduct state and Federal research and collaborate with legal counsel to ensure compliance and mitigate risk. Develop resources to address these gaps.
- Identify areas for improvement in human resources compliance.
- Lead the development, review, and revision of the employee handbook, ensuring that it is up-to-date and accurately reflects company policies and practices and is accessible to managers and employees in a manner that is easy to locate (delivering a positive employee experience) and in a database that has strong search capability. Ensure policies are ADA compliant in the way they are presented. Ensure prior policy versions are stored and accessible upon legal request.
- Employee Engagement and Communication:
- Foster open communication regarding policies and procedures, encouraging employee feedback and understanding.
- Serve as a point of contact for employees with questions or concerns regarding policies, ensuring a supportive and responsive environment. Respond to escalated policy questions through ER case management system.
- Training and Development:
- Assist with the design of an employee relations program and/or policy training content for managers and/or employees
- Request for Proposal (RFP)
- Coordinate HR/ER/EmpLaw response to RFP's received from various business groups/RFP team
- In partnership with the VP ER, the business, Legal and RFP leaders, establish reasonable service level agreements (SLA) and respond within those parameters
- Maintain a standard response database and partner with the RFP team to provide them with standard responses they may use before reaching out to HR for support
- Compliance and Metrics and Trend Reporting:
- Stay informed of changes in labor laws and regulations, ensuring that policies are updated accordingly.
- Assist with the preparation and presentation of employee relations trends, policy compliance, and recommendations for improvements to leadership based on metrics, KPI's, trends.
- Continuous Improvement:
- Monitor the effectiveness of employee relations policies and programs, soliciting feedback for continuous improvement.
- Participate in employee engagement/and exit surveys and analyze results to identify areas for policy enhancement.
- Conflict Resolution and Investigation: (eventual expansion of the role to include this responsibility)
- Provide guidance and support in resolving employee relations issues, ensuring adherence to company policies and procedures.
- Partner with ER colleagues to conduct thorough investigations into employee complaints or grievances, documenting findings and recommending appropriate actions.
Qualifications:
- Bachelor's degree in human resources, Business Administration, Law, or a related field. A Master's degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
- Minimum of 5 years of experience in human resources, employee relations, HR policy development, or a related field.
- Strong knowledge of labor laws, regulations, and best practices related to employee relations and human resources; Extensive knowledge and understanding of Human Resources management, employee and/or legal/regulatory HR (including EEO).
- Ability to influence without authority; Ability to effectively interact with all levels; remain calm under pressure and lead in high-stress situations.
- Strong written and verbal communication skills, with the ability to convey complex policies in a clear and understandable manner.
- Demonstrated skills in overseeing programs.
- Proven ability to analyze metrics and trends and develop comprehensive management reports.
- Working knowledge of continuous improvement methodology, tools and processes (RCPS, standard work, process confirmations, skills matrix, targets and metrics) is strongly preferred.
- Proven ability to handle sensitive situations with discretion, confidentiality and professionalism.
- Flexibility and the ability to creatively respond to changing conditions.
- Proven track record of delivering results, working independently and collaboratively within a fast-paced team environment.
- Strong analytical skills and attention to detail.
This role will be required to be in the office as business requires and should be based within a commutable distance to our office.
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Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$75,830 - $126,390 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan - with generous company matching contributions (up to 6%)
- Voya Retirement Plan - employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time- 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
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