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Senior Employee Relations Investigator (Remote)-logo
Senior Employee Relations Investigator (Remote)
Scotts Miracle-Gro CompanyFountain, CO
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! The Senior Employee Relations Investigator has responsibility for conducting thorough and impartial investigations into alleged associate misconduct, complaints, and policy violations across the organization. You will also ensure that workplace investigations comply with Company policies as well as relevant federal, state, and local laws. This role reports to the Employee Relations Manager and is part of a high performing cross functional team supporting all departments. The right candidate for this role will have significant experience in manufacturing or distribution environments and a proven track record of successfully investigating a wide variety of associate concerns. This position is also responsible for assisting with offboarding activities and various HR initiatives/ projects. Written and verbal fluency in English and Spanish is required for this role. This individual will primarily work remotely, supporting our Western region, with the flexibility to collaborate with cross-functional teams operating in the Eastern Time Zone. What you will do in this role: Workplace Investigations: Investigate employee complaints, grievances, and alleged misconduct related to harassment, discrimination, retaliation, and other policy violations that range from simple to complex. The full scope of this responsibility includes conducting intake calls, developing investigation plans, conducting associate interviews, gathering and maintaining detailed case notes, summaries, and investigation reports, updating the Company's case management tool and creating and presenting investigation debriefs in accordance to company and professional standards. Training & Prevention: Partner with the internal Ethics department to develop and implement strategies, tools, and trainings to educate associates, drive HR Compliance, and promote accountability across the organization. Associate Offboarding Activities: Support company offboarding activities such as conducting exit interviews, managing applicable repayments and other duties as assigned to support company offboarding tasks and events. HR Shared Services Support: Support various HR initiatives and projects as needed within the HR Operations team What you will need to be successful: Written and verbal fluency in English and Spanish required Bachelor's degree in Human Resources, Business, or Psychology / Communications is highly preferred 2-4 years of prior HR experiences in manufacturing and/or distribution 2-4 years Prior experience leading employee relations investigations Knowledge of all federal, state and local regulations and compliance requirements related to Employee Relations Ability to identify appropriate information needed and to determine the best course of action to resolve issues Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities Ability to function successfully in a fast-paced, often changing environment Strong level of confidentiality and ability to remain neutral Computer proficiency and technical aptitude with the ability to use Google Suite Products The starting budgeted pay range for this role will generally fall between $83,300.00 - $98,000.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Posted 30+ days ago

Client Relations-logo
Client Relations
JetlinxScottsdale, AZ
Summary: The Client Relations is responsible for the delivery of timely and accurate information to clients and delivery of Jet Linx Standards. The Client Relations is the onsite base representative responsible for ensuring a smooth and seamless flight experience from the point of booking to the post-flight follow up and invoicing. Duties & Responsibilities: Represent the client relationship by greeting all relevant arrivals and departures at the assigned base, following the Jet Linx Service Standards. Plan and manage active trips for clients following the Jet Linx Service Standards. Manage, update, and maintain all client accounts, preferences, and expectations, using company systems. Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded and identify any potential issues. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Provide internal and external follow-up to resolve any service failures appropriately. Perform Client Relations base duties as needed. Regular and predictable on-site attendance required. Demonstrate Jet Linx's core values and "Supply the High" in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities: Ability to understand and tailor all actions in accordance with defined Jet Linx service standards Ability to apply critical thinking to solving urgent matters, getting creative when there is no explicit instruction guide for all issues Establish and maintain effective relationships with clients Ability to work flexible, non-standard hours including nights, weekends, and holidays Proficient with Microsoft Office Suite Ability to work both independently and as part of team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Ability to work in a fast-paced environment, with strong attention to detail and organizational skills Ability to maintain the confidentiality of sensitive information Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service Ability to multi-task and complete work within assigned timelines under minimal supervision Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations Operate office equipment as needed Education and Work Experience: Bachelor's degree or 2+ years' experience in an aviation service role 2 years of professional customer service experience required Aviation industry experience or interest preferred Physical Requirements: Majority of work is completed in a normal office work environment Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions Must be able to move up to 25 pounds on an infrequent basis Documentation Requirements: Ability to obtain a U.S. driver's license Proof of eligibility to work in the US Compensation Jet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $51,000 to $71,000. Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability coverage.

Posted 30+ days ago

Employee Relations Partner-logo
Employee Relations Partner
Camping WorldChicago, IL
Camping World & Good Sam is seeking an experienced and collaborative employee relations professional to partner with Human Resources and business leadership teams. As part of a recently designed Employee Relations Center of Expertise, this selected professional will play a vital role in the entire human resources strategy. This individual will be responsible for managing employee relations in a prompt, fair, and consistent manner. This role operates independently to organize priorities and resolve issues. Core responsibilities include understanding and responding to employee inquiries and concerns, consulting and coaching with managers, and working collaboratively with others to continue building a positive and engaging employee experience. This will be a hybrid role with three days a week in our Chicago office Primary Responsibilities: Intake employee concerns and conduct timely, thorough investigations into a range of employee concerns (including harassment, discrimination, and other potential violations of workplace rules, regulations, etc.). Manages moderate to complex investigations.. Collaborates with leadership to provide coaching and guidance for ER matters, including performance and conduct management. Ensures that activity is captured in the case management system in a way that is factual and balances sensitivity and thoroughness. Collaborates regularly with ER team members, HR Directors, and/or HR Business Partners to identify emerging trends and develop/implement solutions. Uses experience and expertise to build foundational and best practice tools, processes, and programs to further enhance our team members experience. Works in partnership with multiple stakeholders with differing points of view while maintaining the confidentiality of complex and highly sensitive subject matter. Demonstrates ability to balance sometimes conflicting points of view while maintaining risk abatement and organizational reputation as of high operational importance. Uses experience and expertise to build foundational and sustaining best practices, tools, processes, and programs for Employee Relations CoE. Identifies risk and potential company liability and works with the broader ER/HR team and legal if/when applicable. Critical Success Factors Passionate about enhancing the employee experience and being a people advocate. A critical thinker who uses analysis, interpretation, and inference to uncover root causes and then designs and delivers solutions. Gain trust by creating positive relationships, understanding business objectives, exercising good judgment, and delivering on commitments. Effectively manage multiple high-priority tasks and work well in a fast-paced, high-growth environment. Solid problem solver that drives continuous improvement and solution generation. Demonstrated capacity to skillfully communicate with all levels of employees, influence outcomes, and establish credibility. Demonstrated capacity to skillfully communicate with all levels of employees, influence outcomes, and establish credibility. Demonstrated ability to be highly collaborative and influential and manage both within and across teams with minimal direction. Ability to motivate, influence, and optimize senior leadership, stakeholders, and peer groups. Perform with the highest degree of courage, integrity, and confidentiality. Is comfortable operating in ambiguous situations and environments. Demonstrates flexibility and adaptability. Education And Experience Bachelor's degree. Minimum 5 years' experience as an HR Generalist or HR Business Partner with 3 years in employee (or labor) relations, compliance, or employee experience. Demonstrated experience in conducting moderate to complex investigations. Additional certifications (PHR, SHRM-CP, AWI-CH, etc.) are highly desirable. Knowledge of federal, state, and local laws and statutes governing employment policies and practices. Competency in Microsoft programs (Word, Excel, PowerPoint) and an HRIS system. Bilingual or multilingual verbal and written communication skills are a plus. Experience in working with a large workforce, such as retail, service, or manufacturing. Physical Requirements Prolonged periods of sitting/standing at a desk and working on a computer. Able to lift 15 pounds at times. Up to 25% travel is likely Pay Range: $81,375.00-$118,755.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Posted 2 days ago

Chef Concierge - Director Of Guest Relations - Conrad New York Downtown-logo
Chef Concierge - Director Of Guest Relations - Conrad New York Downtown
Hilton WorldwideNew York, NY
Join the Luxurious Conrad New York Downtown as Chef Concierge- Director of Guest Relations The Conrad New York Downtown, an all-suite luxury hotel in the heart of Lower Manhattan, is seeking a Chef Concierge- Director of Guest Relations to lead the guest experience and elevate service excellence. In this pivotal role, you will be the face of the hotel's luxury hospitality, curating personalized experiences for our discerning guests while overseeing the Concierge team and guest relations operations. Your expertise will drive seamless service delivery, foster strong community partnerships, and ensure that every guest enjoys an unforgettable stay. What will I be doing? The Chef Concierge-Director of Guest Relations at Conrad New York Downtown is responsible for delivering exceptional guest service, ensuring that every guest experience is personalized and memorable. This role requires a deep knowledge of the local area, luxury service standards, and a passion for hospitality. The Chef Concierge-Director of Guest Relations greets customers, personalizes and customizes guest stays, and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including approval of payroll. Trains, supervises, schedules and assists in evaluating staff Provide personalized service to guests, assisting with reservations, transportation, and local attractions. Anticipate guest needs and preferences, offering tailored recommendations. Supervise and mentor the concierge team, ensuring consistent service quality. Conduct training sessions on local knowledge, service standards, and best practices. Maintain an extensive knowledge of New York City's dining, entertainment, and cultural offerings. Build and maintain relationships with local vendors, restaurants, and attractions for exclusive guest access. Address guest inquiries and resolve issues promptly and professionally. Handle special requests and unique situations with creativity and efficiency. Liaise with other departments to ensure seamless guest experiences. Prepare and communicate daily briefings for the concierge team regarding special events and VIP guests. Manage concierge desk operations, including scheduling and staffing Oversee the concierge budget, reporting on expenses and revenue generation Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The annual salary range for this role is $95,000 - $105,000 and is based on applicable and specialized experience and location #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* Career growth and development

Posted 30+ days ago

Client Relations Specialist-logo
Client Relations Specialist
Integrity Express LogisticsCincinnati, OH
As a Client Relations Specialist, you are responsible for assisting in the day-to-day functions as they relate to IEL customer credit. The primary tasks include setting up new customers, processing credit increases for existing customers and supporting the sales staff with their accounts receivable. This role works directly with 2-3 team members to ensure all broker and customer requests are handled in a professional and timely manner. This position is a member of the Accounting Department and reports to the AR Manager. Position Description (Essential Duties & Responsibilities): Identify and prioritize incoming Broker requests for new customer setup and credit increases Accurately enter customer setup information in IEL's transportation management software, TMS Analyze customer credit via both internal and external methods such as Experian, Blue Book and Internet Truckstop Work with customers to most efficiently invoice and monitor payments Communicate with management and broker if a customer is identified as high risk in areas such as credit score, IEL pay history or ships high value cargo Monitor past due accounts and help identify problem accounts by contacting broker or customer contact for payment status Facilitate the day to day workload in the department that includes new customer setup, credit increases and following up on past due invoices Identify areas within the department that require improvement and offer solutions to those challenges Handle additional responsibilities as needed Knowledge/Skills/Experience: Basic (Required) High school degree or GED Basic knowledge of Microsoft Office Some data entry and customer service experience Works well in fast paced team settings Able to work on multiple tasks in a time sensitive environment while remaining detail oriented Compliance with company procedures and can identify issues for escalation Maintains a high standard of work product and professionalism Preferred Associate's Degree or some College Commercial credit experience Background in lending or debt collection General knowledge of transportation or logistics industry and transportation management software We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.

Posted 30+ days ago

Analyst - Finance And Investor Relations-logo
Analyst - Finance And Investor Relations
Ascent ResourcesOklahoma City, OK
Ascent Resources is seeking an experienced Finance and Investor Relations Analyst. This position is located in Oklahoma City, OK and will report to the Manager of Finance and Investor Relations. The level of this position will be hired commensurate with experience. Primary Duties & Responsibilities Assist with the quarterly earnings process, create communication materials, draft earnings releases, call scripts and investor presentations Collaborate with the rating agencies regarding the Company's credit profile, financial projections and key financial metrics Maintain active dialogue with high yield investors, equity/debt analysts and other parties Assist with capital market efforts to support ongoing business needs and manage maturity profile Prepare and analyze competitor peer analysis and quarterly benchmarking Collaborate with cross-functional teams to support the ongoing growth of the business Effectively communicate with leaders across the company, including the C-suite Assist with other finance functions as needed Knowledge, Skills & Abilities Qualifications and Experience: 2-4 years investment banking, private equity, or corporate finance experience Strong ability to analyze and summarize financial information Deep understanding of E&P and midstream dynamics and upstream O&G resource plays across the lower 48 Capital markets, planning, investor relations and/or corporate and asset level M&A experience Unquestionable ethics, integrity, and business judgement Ability to work in a fast-paced environment with a high sense of urgency Effectively communicate at all levels of the organization Able to work and collaborate effectively in a team environment Education & Work Experience Required Minimum Requirements: Bachelor's degree in Finance, Economics, and/or Accounting 2+ years of industry experience, investment banking or private equity Prior upstream or midstream experience Preferred: Master's degree in Finance, Economics, and/or Accounting 4+ years of industry experience, investment banking or private equity MBA and/or CFA Ascent Benefits Benefits start day one Generous 401(k) PTO based on industry or job-related experience Tuition assistance after 1 year Twelve paid holidays Many volunteer opportunities Gym reimbursement Ascent Resources provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ascent complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Posted 5 days ago

Customer Relations - Coordinator II (Hybrid)-logo
Customer Relations - Coordinator II (Hybrid)
Carmax, Inc.Richmond, VA
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! ABOUT THIS JOB The Customer Relations Coordinator II is responsible for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer Relations supports. This includes high-risk brand impacting concerns and executive response contacts. The Coordinator II completes research & partnership with Home Office teams and store management teams in the resolution of customer concerns, including such Home Office teams as: Executive Offices, Legal, Public Relations, Operational Teams, Risk, Asset Protection, Brand and Accounting. With minimal guidance, the position analyzes, executes, and lead through the appropriate Iconic Issue Resolution strategy. This position has responsibility to formulate, affect, interpret, and/or implement empowerment practices and exercises discretion and independent judgment in determining the best course of action with respect to Customer Relations strategies with a high-level of influence. In addition, the position requires in-depth communication of sensitive, complex information, both written and verbal, with key stakeholders. This associate must be a strong courageous leader with an open mind and a demonstrated ability to lead, influence, and mentor fellow associates and partners. ESSENTIAL RESPONSIBILITIES Deliver exceptional customer service to CarMax customers communicating via telephone, social media, and written documentation. Perform responsibilities of the Iconic Issue Resolution Process to include prioritizing a genuine connection with a customer by showing you care, and using discovery questions to fully understand a customer's situation Honor CarMax customers' time by prioritizing availability to respond to customer inquiries. Serve as a CarMax brand ambassador and customer advocate by navigating escalated customer experiences with the goal of creating and rebuilding iconic customer experiences Provide an unrivaled customer service experience and meet CarMax quality expectations via a seamless transition with the right next step for their experience. This will include partnership with different CarMax departments and associates, or by documenting concerns to collaborate on a resolution Serve customers as a trusted resource by delivering a confident recommendation that meets their needs Seamlessly communicate across CarMax teams to include Executive leaders, Legal, Public Relations, Brand, Accounting on consistent customer situations where appropriate Create and maintain case management system with detailed notes and recommendations on next steps for every customer Review and Analyze all cases and associate performance reports to identify areas of personal growth and improvement to meet quality expectations Serve as a mentor providing guidance on resolution to day-to-day questions, influencing resolutions to difficult customer situations, and executing creative solutions. On call as needed for ad-hoc, event-based support, to respond to positive & negative Customer activity on social media or any other contact type. Support the business as needed during operational hours Understand and adhere to company policies and procedures QUALIFICATIONS AND REQUIREMENTS The individual who is selected for this role will exude the four pillars of CarMax's Values; Do the Right Thing, Put People First, Win Together, and Go for Greatness. The candidate must demonstrate exceptional customer service and decision making in their ongoing case resolution, partnerships, and risk assessment to deliver in the best interest of our customers and CarMax. They will be required to work collaboratively & independently to resolve Iconic Issue Resolution, which can be complex. Prerequisites: Bachelor's degree preferred or equivalent work experience. 2+ years of Customer Service experience, preferred; specifically, direct customer interaction with a customer centric approach Work a flexible schedule to include nights, weekends, and holidays Qualifications and Requirements: Ability to solve problems at the root cause and develop innovative solutions Ability to use own experience to train, develop and mentor other associates Ability to motivate others, including gaining buy-in to do the right thing for CarMax Ability to build and maintain strong relationships with coworkers, leaders and customers Ability to provide "win-win" solutions while resolving customer service issues in a positive and professional manner Ability to manage complex tasks in a changing environment, in a professional, responsive manner Ability to communicate complex messages both written and verbally to a wide variety of audiences Ability to complete objectives in a timely manner while balancing time, multi-tasking and interruptions Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with minimal guidance or instruction Good judgment in selecting methods and techniques for obtaining solutions Ability to use functional knowledge while serving as a resource for internal customers, field management teams & external customers Basic understanding of social media channels and communities Navigate and empathize during stressful interactions with Customers Ability to meet and adhere to CarMax policies, including but not limited to Attendance Policy, Flexible Work Policy and Acceptable Use Policy. Must meet Minimum technology requirements (Type of internet service and Speed of internet service). ABOUT CARMAX CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For. Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Posted 30+ days ago

Strategic Planner And Corporate Relations-logo
Strategic Planner And Corporate Relations
SK hynixWest Lafayette, IN
Job Title: Strategic Planner and Corporate Relations Office Location: West Lafayette, IN Work Model: Onsite About SK hynix America At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change - we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing. Job Overview: We are seeking a motivated and detail-oriented Strategic Planner to support the development and execution of organizational strategies in West Lafayette. This role requires a candidate with a proven track record of delivering actionable insights and managing cross-functional initiatives. Also this role involves foster relationships with key stakeholders and ensuring the company's reputation aligns with its mission. Responsibilities: Develop and execute corporate planning strategies aligned with organizational goals. Conduct market research and analyze industry trends. Development of strategic plans by gathering data and preparing reports. Collaborate with cross-functional teams to collect information for decision-making. Create presentations for internal stakeholders. Monitor the implementation of strategies and provide feedback for improvement. Help organize corporate events, community outreach programs, and stakeholder meetings. Qualification: Bachelor's degree in Business, Economics, or a related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Excellent written and verbal communication skills. Preferred Qualifications: Bilingual proficiency in Korean and English is highly desirable. Experience working in multinational organizations or government relations. Certification in Project Management or Strategic Planning. Requirement: Authorized to work in the US Benefits: Top Tier health insurance at no employee cost Paid day offs: PTO + Company Holidays + Happy Fridays Paid Parental Leave Program 401k Matching Educational reimbursement Donation Matching and volunteering opportunities Corporate discount programs Equal Employment Opportunity: SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Compensation:

Posted 1 week ago

Producer Relations Administrator-logo
Producer Relations Administrator
Cambia HealthLewiston, ID
Producer Relations Administrator I Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Producer Relations Administrators are living our mission to make health care easier and lives better. As a member of the Sales Support & Operations team, Producer Relations Administrators are responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of making our members' health journeys easier. Do you have a passion for serving others and learning new things? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: The Producer Relations Administrator I would have a Bachelor's degree in business or related field preferred and 4 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc. Producer Disability & Life license is preferred. Skills and Attributes: Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers. Strong organizational and time management skills with the ability to manage workload independently. Ability to think critically and make decisions within individual role and responsibility. General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems. Strong verbal, written and interpersonal communication and customer service skills. Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy. Knowledge of corporate and state policy regarding appointment of insurance producers, preferred. What You Will Do at Cambia: Responsible for responding to agent questions and optimizing the agent experience to drive increased sales of Medicare products. Serve as an ambassador for internal teams and improve operational efficiencies. Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications. Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities. Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment. Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commission-related issues and coordinates commission payments with Sales. Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments. Contributes and reviews content for internal and external producer related communications for Cambia wide distribution. Represent the sales department on project teams, coordinate special meetings and perform research and analysis to contribute to the overall success of sales and sales operations department objectives. Audits and processes appointment requests, state appointment forms, and producer contract materials, including producer licenses and proof of Errors and Omissions insurance. Works with the State Department of Insurance on audits of producer information and compliance with State regulatory requirements. Complies with regulatory requirements and security efforts as related to position. Maintain policies and desk procedures as necessary partnering with downstream departments to consistently drive efficiency and optimal service levels. Assist producers with licensing within Producer Center and resolves system issues. Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines The expected hiring range for a Producer Relations Administrator I is $24.00 - $31.90/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50/hour. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Senior Employee Relations Manager-logo
Senior Employee Relations Manager
Fastly Inc.New York City, NY
Posting Open Date: 5/12/25 Anticipated Posting Close Date*: 7/1/25 Senior Employee Relations Manager As Senior Employee Relations Manager, you will architect policies and practices that enable us to navigate complex employee situations - ranging from workplace conflicts, performance issues, complaints and investigations - at scale with equity in mind. You will provide guidance to the People teams and across the business on a global scale to ensure employment matters are effectively managed and the appropriate policies and practices are in place to facilitate consistency, fairness and objectivity. You will collaborate internally to resolve employee relations matters and ensure that concerns and challenges are handled in a responsive, sensitive and fair manner. You will partner with Global People Partners and Legal to create and implement standard approaches, processes and resources for employee relations and workplace compliance. This role is crucial to helping the organization proactively increase manager effectiveness, employee experience, and trust. You will help us adopt a more proactive, data-driven approach to organizational health issues with a dual focus on manager education and employee advocacy. What We're Looking For What You'll Do: Serve as subject matter expert, provide guidance and develop best practices in employee relations and workplace compliance. Develop resources and tools for Fastly's People team to manage various aspects of employment and compliance Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues. Provide expertise, guidance and coaching on preventing, addressing and resolving employee issues and with leaders, managers and HR partners. Provide subject matter expertise in specialized regulatory areas globally (including EEO, ADA, OFCCP, FMLA, WARN Act, OSHA, FLSA,etc.). Improve existing employment policies; develop and draft new policies and document practices as needed. In partnership with Legal, design, develop and draft employee-facing and HR Compliance policies and processes for both US and globally. Create communications, training materials, and other change management mechanisms to educate the company on new and revised policies, processes, and programs. Respond to and investigate concerns and complaints; oversee investigations, and provide status and progress updates to VP, People Partners & Employee Relations and appropriate executives. Facilitate executive-level discussion on responding to complaints and proceeding actions. As appropriate, engage external investigators for complex and/or highly sensitive cases. Ensure oversight and governance of policies and practices globally, including interpreting and apply understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries. Partner with Global People Partners and Global People Advisors on the execution of organizational changes and performance-based exits (org changes, job eliminations and involuntary exits) Identify patterns and recurring issues and make recommendations to improve organizational effectiveness. Basic Qualifications: 10+ years of progressive experience in employee relations, investigations, employment law and/or workplace compliance-related efforts for both small and larger, globally distributed organizations. Proven history of responding to and effectively resolving complex employee situations. Experienced in partnering with HR and legal teams to develop, design, and implement employment-related policies and programs. Expert analytical skills; uses data to form hypotheses, draw insights, form narratives, prioritize, and influence decisions. Strong business and people acumen, as well as consulting, conflict resolution and facilitation skills Consultative approach; prior track record of successfully advising various stakeholders and executives re: employee relations issues. Maintains objectivity, demonstrates empathy and exercises sound judgment in working through difficult, complex, and confidential issues. Excellent communication skills; ability to influence and communicate effectively at all levels of the organization. Demonstrated ability to effectively self-manage, work collaboratively, prioritize competing priorities, and meet deliverables and timeframes. In-depth understanding of diversity, equity and inclusion issues and how they apply to employee relations Preferred Qualifications: Expertise in U.S. and local (state-specific) employment law & regulations, including Title VII, ADEA, ADA, FLSA, FMLA, IRCA, EEOC, etc. Interest and motivation to learn and understand global HR compliance and practices. Familiarity with international work protections and entitlements. History of addressing employee relations cases across different regulatory environments Demonstrated operational and process rigor and familiarity and comfort with HR related technology and tools/case management, preferably Ethics Point and Google Docs Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is based out of Fastly's San Francisco, CA, Denver, CO or New York, NY office. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $139,830 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 30+ days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeHanover, MD
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Exhibitor Relations Associate-logo
Exhibitor Relations Associate
National CineMedia CorporationCentennial, CO
ABOUT NCM: We are the country's largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture. Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film. NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers. We're a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience. We're committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance. We're obsessed with the movies, client solutions, and having fun while we work. If that sounds like a great sequel to your career's story, check us out at NCM.com/careers. POSITION SUMMARY: The Exhibitor Relations Associate is an integral part of the team who will focus on supporting all NCM services provided to exhibitor partners as well as maintaining internal data and systems. This position will be both internally and externally facing, including but not limited to exhibitor customer service, advertising client program execution, and theatre issue resolution. This position is expected to communicate professionally with varying levels within organizations and effectively resolve issues via phone, email and when possible, in person. Some travel to industry meetings and trade shows. ESSENTIAL FUNCTIONS: Essential duties and responsibilities may include, but are not limited to, the following: Support exhibitor accounts and Sr. Exhibitor Relations Manager with reporting theatre data, advertising compliance, NCM system issues and other day-to-day needs. Responsible for tracking and recording key data sets in NCM systems. Responsible for using PowerBI to report on key affiliate metrics and data. (PowerBi) Maintenance of Exhibitor Relations dataset and functional theatre list (AA) Management of technical attendance feed data (MDS) Coordinate monthly affiliate screen fee payments for all exhibitors (DSUF) Document and evaluate current task processes and provide suggestions for further innovation and efficiency. Maintain department budget Invoicing, pacing, reporting Works closely in support of NCM CEC requests for escalation with the goal of trouble shooting in real time. Resolve instances of non-compliant advertising and marketing programs. Assist with resolving theatre issues with NCM ad clients, equipment, and customer service concerns regarding the advertising pre-show. Annual industry meeting and trade show calendar management (planning/scheduling/coordination) working within established budgets QUALIFICATIONS: Knowledge/Skills/Abilities: Strong interpersonal skills with ability to build relationships Excellent communication skills, both written and verbal Ability to execute strategies and negotiate business alliances. Ability to multitask and work effectively in a fast-paced team environment. Strong sense of urgency in accomplishing goals Critical thinking/problem solving acumen Experience with PowerBI or other similar reporting or data modeling tools Proficiency with Microsoft Office Suite and adaptability to internal systems Experience and Training: Any combination of the following experience and training (designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying. Experience: 1-3 years of increasingly responsible and related experience in customer service or similar field. Education: College degree in a related field, or equivalent experience. Licensure / Certification: n/a WORKING CONDITIONS Work Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Periodic travel to industry meetings and trade shows. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time, lifting up to 20 lbs, etc. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact Human Resources Department at (303) 792-8899 or email: HR@ncm.com. Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS: Salary: Base Salary of approximately $49,000 - $59,000 annually plus bonus - compensation is commensurate with skills & experience. Benefits Options: Medical insurance Dental insurance Vision insurance Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) Retirement Plan Life & Accidental Death & Dismemberment Insurance Short and Long-Term Disability Insurance Paid Holidays Paid Leave (vacation, personal days and sick) Commuter benefits Pet insurance This information is provided as the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. NOTICE TO CALIFORNIA APPLICANTS: For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.

Posted today

Coordinator - OEM Relations-logo
Coordinator - OEM Relations
Holman AutomotiveMaple Shade, NJ
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is looking for an OEM Relations Coordinator to help support Holman Central Services. Assist in managing and maintaining up-to-date information regarding OEM contacts at the national, regional, and market levels. Support the preparation process for key OEM meetings, ensuring all materials and schedules are aligned and communicated. Help prepare and distribute meeting notes, summaries, and key action items from OEM meetings, Brand Calls and Industry Conferences ensuring alignment across internal teams. Maintain and update the consolidated view of the Market, Regional, and National OEM meeting schedules. Support the tracking and analysis of store performance against dealer scorecards and key performance indicators (KPIs) for dealerships. Collaborate with internal teams to gather data needed for OEM scorecard management and KPI analysis. Assist in the collection, tracking and communication of store compliance with OEM bonus programs for internal awareness. Perform other duties and special projects as assigned to support the OEM Relationship Manager in achieving departmental goals. Perform all other duties and special projects as assigned Education and/or Training: Bachelor's degree in a related field or equivalent work experience Additional education, certifications, or other distinctions are a plus Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Familiarity with OEM-dealer relationships and the key performance indicators (KPIs) that drive success in this field. Relevant Work Experience: 2-4 years' experience Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Click here for Washington State benefit information. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Click here for Washington State benefit information. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $56,400.00 - $81,775.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Strategy & Operations Associate - Vendor Relations-logo
Strategy & Operations Associate - Vendor Relations
Verse MedicalNew York, NY
About Verse Medical We're building the software infrastructure that enables hospital-quality care, at home. As healthcare costs have increased, the patient's home has become incredibly important as a site of care. Yet, patients recovering at home are highly underserved. Patients can only get better at home if they receive the high-quality care that they need reliably. The existing in-home care process involves a patchwork of different vendors, all connected through faxes and phone calls. We're building modern, robust software that solves this challenge. We currently operate across 49 states with most of the largest health systems in the US. We're a Series B company, backed by some of the best investors in technology and healthcare including SignalFire and Sapphire Ventures. We have ambitious expansion plans, so it's a particularly exciting time to join the company as we're aggressively expanding the team. What the role consists of: Own and manage relationships with our key manufacturer partners, including coordinating contract negotiations and sales collaborations Analyze the impact of potential and realized manufacturer pricing changes Serve as the company point of contact as we liaison with our key manufacturers Lead new vendor selection and implementation processes as Verse expands into new product categories and establish our sourcing and distribution strategy Interface with internal product and operations teams to assess feasibility of new vendors before and during implementation What we're looking for: 1+ years in a previous consulting, banking, or other intellectually rigorous role Excellent analytical skills Consultative, willing to take feedback and iterate accordingly High level of organization and attention to detail Willingness to attend industry conferences, meetings, and dinners to build and maintain partner relationships Willingness to take on complex and ambiguous challenges with a can-do attitude. This role may occasionally require extended working hours to meet deadlines and achieve business-critical objectives Why this role: Fast career progression. We're at an inflection point as a company and want our team members to grow with us. Work in a low bureaucracy environment that allows you to do your job well. Work highly cross-functionally and learn about essentially every function within our business. $70,000 - $130,000 a year We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@versemedical.com. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Verse Medical.

Posted 30+ days ago

Physician Relations Liaison- Dermatology-logo
Physician Relations Liaison- Dermatology
University of Maryland Faculty PhysiciansColumbia, MD
The Physician Relations Liaison is responsible for implementing relevant outreach plans and efforts to market clinical services to providers, with the goal of growing and developing referrals. This includes meeting with providers, clinical managers and nurses. The position focuses on building relationships through educating providers on pre-specified, targeted areas of focus, to increase referral volumes and meet the needs of referring providers. The liaison will also attend internal meetings to meet new providers and/or learn about strategic initiatives that they will promote into the region; and other duties as assigned. EDUCATION and/or EXPERIENCE Bachelor's degree with a concentration in Communications, Journalism, English, Marketing, Business or a related field is required 3-5 years of relevant, full-time marketing experience, preferably in healthcare or nonprofit Experience managing a marketing budget preferred Experience with SEO, social media platforms, email marketing platforms, survey/polls platforms and analytics reporting Some travel may be required ESSENTIAL FUNCTIONS Develops and maintains strong relationships with physicians to build loyalty, strengthen the physician-physician relationship, and increase referrals. Provides competitive insights and market intelligence regarding designated territory. Strategically plans and implements outreach efforts to generate new patient volume within strategically defined service lines. Communicates the concerns of external providers to strategy office and internal leadership and provides follow up. Effectively uses all marketing and communications tools to promote the brand and specific service lines, using key communication strategies, techniques, and tools. Maintains client confidentiality according to state statutes, federal regulations, and policies and procedures to protect patient's rights. Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employee's life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

Posted 3 days ago

Senior Manager, Labor Relations & Arbitration-logo
Senior Manager, Labor Relations & Arbitration
Metropolitan Transportation AuthorityJamaica, NY
Position at MTA Headquarters POSTING NO. 11392 JOB TITLE: Senior Manager, Labor Relations & Arbitration DEPT/DIV: Labor Relations WORK LOCATION: Jamaica, NY FULL/PART-TIME FULL SALARY RANGE: $113,000 - $128,000 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide counsel and direction on the administration of labor agreements to ensure the Long Island Rail Road's (LIRR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect the LIRR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes. This position represents the LIRR at disciplinary and contract interpretation arbitrations, participates in collective bargaining, the integration of agreements into CBAs, and performs any other labor relations related tasks as deemed appropriate. Responsibilities: Manage grievance and disciplinary cases appealed by the various unions to the Labor Relations Department. Represent the LIRR during on property appeal hearings with the various union leaders. Research and prepare appeal denial letter within time limits. Calculate the cost or liability of claims. Negotiate stipulations of settlement where appropriate. Analyze cases and make decisions to uphold, overturn or modify decisions made by Department Heads/designees related to such appeals. Represent the LIRR at contract interpretation and disciplinary arbitrations. Prepare persuasive and well supported briefs/submissions for arbitration. Present Carrier's position through oral argument in arbitration hearings. Manage and provide direction to departmental managers in handling contract interpretation, employee complaints, dispute resolution, implementing new initiatives within contractual restraints and related to contracting-out issues. Advise and counsel Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations on current labor relations issues. Provide consultation and expert advice to management or other groups on handling labor relations issues. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations at various meetings as needed. Provide instruction at training classes as necessary. Plan and participate in collective bargaining sessions. Prepare local written agreements with and communications to the various Labor Organizations. Administer certain contractual provisions that include payments and other required contractual entitlements. Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations in various Carrier forums such as interdepartmental meetings with the operating departments, the Law Department, Human Resources, Medical, and Safety. Perform other assignments as requested by senior management. Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Other duties as assigned. Knowledge/Skills/Abilities: Must have knowledge about the Railway Labor Act. Must possess solid judgment skills and be a self-starter, and able to handle conflict. Must possess superior analytic ability as well as oral and written communication skills. Ability to successfully manage and coordinate multiple assignments and issues simultaneously. Experience as first chair advocate at arbitrations or hearings. Experience in or knowledge of collective bargaining administration and dispute resolution. Experience in or knowledge of representing management/union at contract interpretation or disciplinary grievance hearings. Strong mediation and negotiation skills. Excellent communication and interpersonal skills. Excellent organizational and presentation skills. Demonstrated ability to work with all internal levels within a given organization, including the MTA Board. Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities. Demonstrated ability to work in a high-profile, high-pressure environment effectively. Demonstrated ability to communicate effectively with key internal and/or external stakeholders. Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility. Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible. Demonstrated analytical capabilities and quantitative skills. Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Required Education and Experience: Bachelor's degree in industrial & labor Relations or a related field or an equivalent combination of education and experience may be considered in lieu of a degree. Minimum three to five (3 - 5) years of progressive experience in Labor Relations and/or Labor and Employment Law. Preferred: Juris Doctorate or master's in industrial/labor Relations strongly preferred. Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable. Familiarity with the MTA's policies and procedures. Familiarity with the MTA's collective bargaining procedures. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 30+ days ago

Guest Relations Lead-logo
Guest Relations Lead
Jamul CasinoJamul, CA
Jamul Casino is San Diego's newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck - all opening in the early part of 2025. Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members' well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, and much more. It's no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego's Business Journal. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: Oversee and support the Guest Relations Specialists in all aspects of their roles, ensuring the team delivers exceptional service. Lead by example in answering incoming calls and providing the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards. Manage the room reservations process, ensuring accuracy and adherence to professional verbiage and etiquette. Maintain an accurate inventory of available rooms, room assignments, and accommodate guest preferences when possible. If preferences are not available, provide suitable solutions or alternatives. Block rooms as well as pre-block for special groups as needed. Ensure the accurate entry of special requests into the system and monitor these requests to ensure they are fulfilled. Tailor every interaction with guest needs and assist in making room recommendations. Oversee the handling of all incoming calls, ensuring proper phone etiquette with a cheerful and pleasant voice; ensure voice mails are reviewed and responded to in a timely manner. Address escalated guest concerns, ensuring they are resolved promptly, courteously, efficiently, and with a sense of urgency. Communicate all guest concerns to the Hotel Manager and other relevant departments, ensuring issues are resolved quickly and effectively. Train and mentor Guest Relations Specialists, providing guidance and support to enhance their performance. Maintain up-to-date knowledge of the Sweetwater Rewards program, promotions, events, hours of operations of venues, etc., so that guests receive accurate and prompt information when requested. Input comment card information for tracking and reporting purposes and ensure the timely follow-up on guest feedback. Perform other job-related and compatible duties as assigned and needed. Requirements/Qualifications/Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum of 2 years of experience in guest service/hospitality, with at least 1 year in a supervisory or leadership role. Hotel room sales experience preferred Ability to lead and motivate a team, providing clear instructions and support. Strong interpersonal skills Must possess a friendly and outgoing demeanor Bilingual in a foreign language preferred Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment Excellent telephone etiquette, verbal, and written communication skills required Must have schedule flexibility, including evenings, weekends, holiday shifts, and overtime when needed Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain a Gaming License. Physical Requirements/Work Environment/Skills The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role to be performed on the Jamul Casino Resort property Must be able to sit or stand at a desk for up to 6 hours a day (stand-up desks will be provided) Must be able to lift to 15 pounds on a regular or continuing basis This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening, and hearing ability, and visual acuity Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent typing skills. Enough to clearly and professionally communicate in writing.

Posted 30+ days ago

Provider Relations Representative-logo
Provider Relations Representative
American Health PartnersSpringfield, MO
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, and Mississippi, Louisiana, Iowa, and Idaho with planned expansion into other states in 2024. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines Educating providers on the Health Plan(s) functions and roles in caring for its membership Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) Monitor, maintain and support provider relationships to insure network coverage in all areas To work with and be involved in implementation as needed Establish a positive work environment that encourages participation in process improvement and commitment to department/company success Complete corporate assignments as assigned Required Skills: Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships Must be able to accept instructions and work independently in the completions of goals and assignments Must have strong negotiation, organization, presentation and time management skills Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals Must be able to work effectively in a team environment Excellent computer skills, including Microsoft Office Suite Must be self-motivated, dependable, team and goal-oriented Required Work Experience: Experience in the health care field required Prior experience in network development / network services is preferred Prior experience with acute and post-acute facilities is beneficial Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: Bachelor's degree Other Requirements: Must be available to work 8 a.m. until 5 p.m. local time Position requires travel to network provider locations. Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Posted 4 days ago

Director, Government Relations-logo
Director, Government Relations
Nidec MotorsNorth America/USA/Ohio/Brooklyn Heights, OH
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Job Description The Director of Government Relations will interact with local, state, and federal legislative bodies and government agencies to represent and protect the organization's business plans and interests. May oversee and manage a liaison program between the organization and legislative entities. Responsibilities & Duties Researches and monitors government activities that could affect the organization's business and clients. Maintains a close relationship with multiple Nidec business unit goals and issues Assists senior management and leadership with strategic planning for known and potential regulatory activities related to the business and industry. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies. Joins trade associations and industry committees and seeks leadership roles. Collaborates with industry advocates to build areas of common interest. Testifies before government committees in support of the organization and/or industry. Introduces legislative and public policy changes that will support company operations. Performs other duties as required. Knowledge, Skills, & Abilities Bachelor's degree in Business Administration, Political Science, Public Relations, or related field required; MBA or law degree preferred. 10+ years of experience in advocacy or public policy Excellent verbal and written communication skills. Excellent interpersonal and negotiation skills. Strong government contacts at local, state, and federal levels. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software Additional Job Details Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Posted 30+ days ago

Senior Employee Relations Partner (Non-Investigations)-logo
Senior Employee Relations Partner (Non-Investigations)
OpenAISan Francisco, CA
About the Team OpenAI's People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team guides OpenAI through some of its most nuanced and high-impact people challenges. With deep expertise in employee relations, investigations, compliance, and policy, we design thoughtful, principled solutions that reflect our values and the unique pace of OpenAI. We don't default to rigid frameworks - instead, we lead with context, care, and creativity to support our people through complexity, growth, and change. About the Role We're looking for a Senior Employee Relations Partner to focus on non-investigative matters, supporting high-trust, high-impact People matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don't involve formal investigations. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving People challenges. You're energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don't just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, thrives in uncertainty, and focuses on what's possible, not just what's standard. This work requires exceptional interpersonal skills and the ability to connect across all levels, build trust quickly, and guide leaders with clarity and confidence. You should be comfortable in a high-growth, fast-changing environment, making sound decisions with imperfect information. You bring expertise in navigating high-tension, highly escalated employee situations, and remain calm, clear-headed, and grounded under pressure. You'll approach your work with urgency, empathy, and strong judgment, serving as a collaborative partner and steady presence in nuanced People moments. Your impact will help reinforce a culture of clarity, accountability, and psychological safety, and support leaders and teams in doing their best work through times of growth and complexity. You'll have several responsibilities, including: Coach and guide managers, HRBPs, and cross-functional partners through complex or high-risk employee situations, including conflict resolution, interpersonal friction, performance challenges, and difficult conversations. You'll bring emotional intelligence and principled thinking to every interaction. Partner closely with our Legal and HRBP teams on strategic performance management, offering guidance on performance improvement plans (PIPs), documentation, and exit strategies. You'll help ensure decisions prioritize fairness to the individual while also supporting overall team health and business needs. Collaborate with cross-functional partners and leadership to ensure alignment on People decisions, organizational changes, and policy implementation. Lead or support sensitive, high-touch employee exits where preserving dignity, ensuring compliance, and maintaining cultural alignment are all essential. Act as a sounding board and escalation partner for workplace culture concerns, manager-employee dynamics, and early signals of broader People issues. Help build scalable tools, templates, and frameworks that strengthen the ER muscle across the company and reduce over-reliance on formal processes or investigations. Navigate ambiguity with a proactive, calm, creative, and solutions-oriented mindset, helping to clarify issues and move toward resolution in a dynamic, evolving environment. Use data and insight to identify trends and advise on systemic solutions that promote trust, engagement, and long-term cultural health. We'll look for these qualities, experience, and skills: A Bachelor's degree with 8+ years of experience in employee relations or other People experience roles, ideally in high-growth, fast-paced, and highly dynamic environments. Experience in tech, research, or mission-driven orgs is a plus. A non-conventional mindset. You bring creative, outside-the-box thinking to complex People issues, and you're not bound by the way things have always been done. You know when structure helps, and when a bespoke approach is the better path. Proven experience managing high-tension, highly escalated employee situations with discretion, empathy, and calm under pressure. You know how to de-escalate effectively, build trust in difficult moments, and support leaders through emotionally charged or high-stakes scenarios. A proven track record of handling complex performance management, sensitive exits, and conflict resolution with a steady, thoughtful, and pragmatic approach. Exceptional interpersonal and relationship-building skills-you build trust quickly, communicate with warmth and clarity, and can connect with employees, managers, and senior leaders alike. A low-ego, high-ownership mindset. You're equally comfortable advising executives and rolling up your sleeves to fine-tune a template, fix a process, or support an employee through a difficult moment. Strong instincts for People and culture, with the ability to read situations, understand organizational dynamics, and offer grounded, empathetic guidance. Excellent verbal and written communication skills, especially when navigating sensitive or high-stakes conversations. Comfort operating in ambiguity and rapid change, with the ability to move quickly and decisively while staying aligned with OpenAI's mission and values. A commitment to fairness, discretion, and principled decision-making. You're thoughtful, balanced, and clear-eyed, even under pressure. Workplace & Location This role is based in our San Francisco office and we aren't considering remote applications. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 1 week ago

Scotts Miracle-Gro Company logo
Senior Employee Relations Investigator (Remote)
Scotts Miracle-Gro CompanyFountain, CO
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Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

The Senior Employee Relations Investigator has responsibility for conducting thorough and impartial investigations into alleged associate misconduct, complaints, and policy violations across the organization. You will also ensure that workplace investigations comply with Company policies as well as relevant federal, state, and local laws. This role reports to the Employee Relations Manager and is part of a high performing cross functional team supporting all departments. The right candidate for this role will have significant experience in manufacturing or distribution environments and a proven track record of successfully investigating a wide variety of associate concerns. This position is also responsible for assisting with offboarding activities and various HR initiatives/ projects.

Written and verbal fluency in English and Spanish is required for this role.

This individual will primarily work remotely, supporting our Western region, with the flexibility to collaborate with cross-functional teams operating in the Eastern Time Zone.

What you will do in this role:

  • Workplace Investigations: Investigate employee complaints, grievances, and alleged misconduct related to harassment, discrimination, retaliation, and other policy violations that range from simple to complex. The full scope of this responsibility includes conducting intake calls, developing investigation plans, conducting associate interviews, gathering and maintaining detailed case notes, summaries, and investigation reports, updating the Company's case management tool and creating and presenting investigation debriefs in accordance to company and professional standards.

  • Training & Prevention: Partner with the internal Ethics department to develop and implement strategies, tools, and trainings to educate associates, drive HR Compliance, and promote accountability across the organization.

  • Associate Offboarding Activities: Support company offboarding activities such as conducting exit interviews, managing applicable repayments and other duties as assigned to support company offboarding tasks and events.

  • HR Shared Services Support: Support various HR initiatives and projects as needed within the HR Operations team

What you will need to be successful:

  • Written and verbal fluency in English and Spanish required

  • Bachelor's degree in Human Resources, Business, or Psychology / Communications is highly preferred

  • 2-4 years of prior HR experiences in manufacturing and/or distribution

  • 2-4 years Prior experience leading employee relations investigations

  • Knowledge of all federal, state and local regulations and compliance requirements related to Employee Relations

  • Ability to identify appropriate information needed and to determine the best course of action to resolve issues

  • Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities

  • Ability to function successfully in a fast-paced, often changing environment

  • Strong level of confidentiality and ability to remain neutral

  • Computer proficiency and technical aptitude with the ability to use Google Suite Products

The starting budgeted pay range for this role will generally fall between $83,300.00 - $98,000.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

  • Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

  • We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.

  • We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

  • Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

  • Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.