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Patient Relations Representative-logo
Patient Relations Representative
Gastro HealthBirmingham, AL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Answer all incoming calls and route them to appropriate personnel; take messages and send tasks as necessary for all care centers.   Schedule, confirm, and cancel office appointments as patients call in.   Work on referrals and import demographics from the patient portal.   Pick up voicemail messages daily.   Verify patients' health plan benefits & obtain authorization, if needed.   Assist patients with questions and/or concerns regarding procedures.  Request medical records from doctors and hospitals.  Call in new prescriptions and refills and obtain authorization if necessary.   Obtain lab results including stat requests.  Other duties as assigned.  Minimum Requirements A high school degree or GED is required for this position.  One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus. Dependability and Punctuality is Required Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm Medical terminology knowledge required Bilingual (English/Spanish) preferred Sitting – 100% Computer (input patient info) Telephone usage (speaking with patient or referral Physician) We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 30+ days ago

Guest Relations Manager-logo
Guest Relations Manager
The Park at 14thWashington, DC
About The Park at 14th The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance. Job Summary: We are seeking an exceptional individual to join our team as a Guest Relations Manager. As a  Guest Relations Manager, you will be responsible for providing a premium level of service and  personalized attention to our esteemed guests. You will ensure that their needs are met and that  they have a memorable and enjoyable experience. This position requires excellent interpersonal  skills, attention to detail, and the ability to deliver outstanding service in a high-end hospitality  environment.   Responsibilities:    Serve as the primary point of contact for our guests, providing personalized and attentive service throughout their visit.   Greet guests upon arrival, ensuring a warm and friendly welcome.   Escort guests to their respective areas, such as seating area, private dining room, or bottle  service table.   Anticipate guests' needs and preferences, providing personalized recommendations and  assistance throughout their visit.   Coordinate with various departments and managers to ensure seamless guest experiences.   Arrange and oversee special requests, such as private events or access to exclusive amenities or services.   Maintain a comprehensive knowledge of the establishment's offerings, including menu items, entertainment options, and any special promotions.   Foster strong relationships with new and existing guests, remembering their preferences  and building loyalty.   Create and maintain a comprehensive list of guest information, including preferences, allergies, special occasions, and any other relevant details. Proactively communicate with guests before, during, and after their visits to ensure their satisfaction and address any concerns.   Ensure that all areas are meticulously prepared and presented, paying attention to every detail to create a luxurious and welcoming ambiance.   Provide exceptional customer service, promptly addressing any issues or complaints that  may arise.   Collaborate with the team to share and implement best practices to continuously improve  the guest experience.  Qualifications:   Excellent communication and interpersonal skills with the ability to build rapport and maintain professional relationships with guests.   Ability to work in a fast-paced and dynamic environment. Strong organizational and multitasking abilities. Impeccable appearance and demeanor. Adept at handling confidential and sensitive information with discretion. High level of attentiveness, responsiveness, and excellent attention to detail. Strong conflict resolution and problem-solving skills.   Ability to work well under pressure and maintain composure in high-stress situations. Ability to work evenings, weekends, and holidays is required. Proficient in using reservation and guest management systems is a plus. Previous experience in a high-end hospitality role is not required and also a plus!  

Posted 30+ days ago

AI/ML Developer Relations - US (San Francisco)-logo
AI/ML Developer Relations - US (San Francisco)
EncordSan Francisco, CA
About Us At Encord, we're building the AI infrastructure of the future. The biggest challenge AI companies face today is actually not half as glamorous as the outside world may think: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly, and the most time-consuming, in getting their product to market. As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI. AI today is what the early days of computing or the internet were like, where the potential of the technology is clear, but the tools and processes surrounding it are still primitive, preventing the next generation of applications. This is why we started Encord. We are a talented and ambitious team of 60, working at the cutting edge of multimodal and visual AI, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best product in the market by our customers. We have big plans ahead and are looking for our first AI Developer Advocate to join us in building our team. What we are looking for As the first Developer Advocate based in the U.S., you will play a crucial role in shaping our community and establish Encord as a leader in the ML/CV space. Collaborating with cross-functional teams, you will be responsible for educating our community, increasing brand awareness, and establishing Encord’s reputation as leaders in the ML/CV space. We are looking for smart and ambitious individuals with an established presence in the AI space. We’re still a startup: you’ll have to get hands-on with projects, operate with partial knowledge, and constantly be rethinking how we do things. Plus, move very quickly. What you will do In this role, you will: - Generate compelling content (e.g., technical blogs, social media posts, etc.) to educate developers and reinforce Encord’s reputation as leaders in the ML/CV space. - Become a product expert, understand industry use cases, and create technical assets (e.g., product demos, videos, workshops, etc.) to help developers use Encord. - Be a prominent voice in ML/CV social networks (e.g., twitter, slack communities, etc.) - Attend conferences, and host hackathons & webinars to actively engage with the community. - Participate in the AI community in San Francisco and online. About you To succeed in this role, you should have: - Professional ML/CV experience & strong technical knowledge of Python, TensorFlow, Pytorch, NumPy, etc. - Excellent technical writing skills with a proven ability to create ML/CV content. - Passion for delivering exceptional products and a deep interest in the technology that drives these experiences. - Ability to simplify complex problems and communicate them effectively to diverse audiences. - Enthusiasm for helping other developers learn and grow. - Strong collaboration and communication skills with a bias for action. - As part of your application, please be sure to include a link to your GitHub and/or personal website so we can get a sense of your coding ability and prior work. We encourage you to apply even if you do not believe you meet all of the requirements. We are looking for smart talent driven to action more so than accolades! More about the Role & Encord - Competitive salary and equity in a hyper growth business. - Strong in-person culture: most of our team is in the office 3-5 days a week. - 18 days annual leave a year + public holidays. - Clear and concrete opportunities to grow – a year ago we were 25 people, now we’re over 60. We’ll be growing insanely fast over the next 24 months and you’ll have all the opportunities for growth that you can handle. Encord offers a unique opportunity to be part of a startup with a clear mission and vision. You will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture and many more. Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.

Posted 30+ days ago

Provider Relations Lead (Pacific Northwest)-logo
Provider Relations Lead (Pacific Northwest)
SCAN HealthplanLong Beach, CA
About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter. The Job The Provider Relations Lead will be responsible for building and maintaining effective provider relationships with medical groups, primary care physicians, specialists, hospitals and ancillaries. The Provider Relations Lead may focus on a particular provider type or geographic region, but will have skillsets to be agnostic and flexible based on business needs. The job entails partnering closely with Contracting counterparts to facilitate an integrated onboarding process, conducting provider awareness and orientation about SCAN Health Plan, ongoing education and outreach, relationship building with office staff and providers, and quarterbacking the overall relationship including acting as the liaison with cross-functional stakeholders across reporting needs, performance monitoring, issue resolution, and clinical programs or growth efforts with the group/provider. There will be daily interface with office staff and providers, as well as interactions with corporate leadership at medical groups and constant collaboration with internal stakeholders to effectively establish and maintain a positive provider experience and resolve escalated issues in a timely manner. You Will This position will perform work under no/minimal supervision while handling complex issues and problems and work complex issues with managers. The Provider Relations Lead will serve as primary contact for medical groups, providers, hospitals and ancillaries and act as a key liaison between the providers/entities and the health plan. Closely partners with Contracting to facilitate an integrated onboarding experience, leading project management planning for cross-functional onboarding efforts and establishing a robust playbook. Establish and maintain excellent relationships with the provider network, with efforts focused on a particular region in which the Lead is based locally. The Provider Relations Lead conducts office staff and provider orientation, on-going education, training and relationship building both virtually and via onsite visits. Conducts regular provider office visits within assigned geographic region. Investigates and responds to escalated provider concerns and issues. The Provider Relations Lead participates in data driven operations meetings with assigned network of providers, corporate leadership and internal SCAN stakeholders. Creates educational materials and formal presentations to support provider touchpoints and initiatives. Supports cost and quality performance monitoring of the provider network, and liaison for trainings on deficiencies. Coordinates data extracts and data analysis interpretation. Partners with Contracting on network adequacy and robustness of local provider access and reputation to evaluate the need for additional providers; supports on internal awareness of network changes. Acts as a key liaison for network needs to support clinical programs or growth efforts. The Provider Relations Lead coordinates efforts to ensure SCAN and its contracted providers follow regulatory requirements. May provide leadership, coaching, and/or mentoring to group. Supports on internal company initiatives/projects/process improvements that further improve provider experience. Actively support the achievement of SCAN's Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's degree or combination of education/experience and/or training will be considered equivalent to the education. 5 years of prior relevant experience in a health plan, medical group or equivalent environment Knowledge of medical group, provider, hospital, ancillary contract language Knowledge of health plan, medical group risk arrangements strongly preferred Experience in Project Management Strong quantitative, written and oral communication skills including presentations, and interpersonal skills strongly preferred Ability to travel to meet with office staff and providers Ability to present in group settings, independently drive provider issues to resolution Strong multi-tasking and organization skills with minimal supervision Ability to execute work under pressure and tight deadlines Ownership mentality Ability to collaborate with various internal functional areas, be a team player, and cultivate business relationships with various constituents What's in it for you? Base Pay Range (Annually): $71,700 - $114,700 Work Mode: Mostly Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-AC1 #LI-Hybrid

Posted 5 days ago

Lead Employee Relations Consultant-logo
Lead Employee Relations Consultant
AdobeSan Francisco, New York
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge As a Lead Employee Relations Consultant, you'll be a key member of the Americas Employee Relations team. Reporting directly to the Manager, Employee Relations, you will partner to drive critical initiatives and resolve complex employee relation concerns. This role requires a high level of subject matter expertise, particularly in independently handling critical and detailed investigations and employee concerns, and leading projects across the broader global Employee Relations organization. The Opportunity You will independently navigate complex employee relations matters, including performance management, investigations, conduct and conflict resolution, and support Employee Relations Managers in providing direction and recommendation in their respective teams. Building strong partnerships within the Employee Relations team, various management levels, HR Business Partners, Employment Counsel, and other internal partners will be essential to drive thoughtful and impactful resolutions. Your ability to influence change, provide strategic guidance, have creative solutioning, and implement standard processes will be critical to your success in this role. What You’ll Do ● Act as a trusted adviser, driver, and subject matter expert on the resolution of workplace investigations, performance and conduct concerns, conflict resolution, and exit matters. ● Have a deep understanding of company culture and values and leverage that to provide thoughtful consultation to the Employee Relations Consultant team and key partners, such as HR Business Partners, Employee Experience COEs, managers and leaders. ● Lead regional ER projects and initiatives and contribute to global projects. ● In partnership with Employee Relations managers, support and partner with Employee Relations Consultants teams on development, onboarding, and complex issues, including investigations. When needed supervise progress by coaching on cases, reviewing documentation, influencing partners, and resolving issues timely. ● Support the delivery of data and insights, including sentiment reporting, quarterly business reviews, and ad-hoc requests. ● Continuously monitor and review policies and processes, proposing and implementing solutions to reinforce standard processes. ● Act as point of contact for partners, elevated concerns and complex cases as needed. What You Need to Succeed ● Expertise in fast-paced environments, cross-functional teamwork, and creative problem-solving. ● Strong relationship building skills and ability to concisely share information and influence change. ● Significant experience leading high-priority employee relations activities, including performance management, investigations, and related matters. ● Excellent verbal and written communication skills, with the ability to document case notes, investigation summaries, and correspondence effectively. ● Effective influencing skills and presence with senior leaders and partners. ● Ability to review concerns holistically, anticipate issues, and diagnose root causes through active listening and inquiry. ● Good judgment in problem-solving, decision-making, and involving the right individuals at the right time. ● Ability to work autonomously and as a team, developing strong professional relationships across diverse organizations. ● Strong project management skills and experience influencing cross-functional teams. ● Dedication to helping peers, employees, and managers succeed, aligned with what we value. ● Sense of humor and capacity to work enthusiastically across diverse organizations. ● Proven understanding of Federal, State, and Local regulations; ADA and Leave of Absence. ● Bachelor's degree, JD, or equivalent experience preferred. Employment Law background, SHRM PHR, AWI Workplace Investigator Certification, or equivalent certification a plus. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $118,500 -- $242,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 3 days ago

Client Relations Lead-logo
Client Relations Lead
BrandwatchChicago, New Mexico
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The Client Relations Lead is responsible for maintaining and strengthening customer relationships, serving as the primary liaison between the client and the company. This role is essential in ensuring communication flow, resolving issues, upholding quality control, and driving client renewals and upselling. The Client Relations Lead works closely with the Rapid Intelligence and Media Intelligence teams to align deliverables with customer expectations. They are the key authority on customer Insights services, documenting evolving client needs, potential risks, and upsell opportunities to support retention and foster engagement with senior-level stakeholders across Insights Consulting and Commercial. As a core part of our executive briefing service, the Client Relations team embodies the voice of the company, consistently aiming to exceed client expectations. • Lead client calls and meetings, ensuring consistent account servicing with internal team coordination. • Address client questions, needs, and issues promptly in collaboration with delivery, product, and commercial teams, including escalations when necessary. • Oversee new client onboarding and ensure a smooth adoption process. • Support revenue retention and expansion for Insights clients, monitor scope and labor, provide renewal pricing recommendations, and prepare contract documents. • Cultivate long-term partnerships, acting as a trusted advisor by anticipating and articulating client needs. • Write concise updates and reports on tight deadlines. • Engage with internal teams, including solution consulting, operations, and sales, to ensure alignment with client objectives. Preferred Qualifications • Strong relationship management skills with a service-oriented mindset and a keen understanding of news dynamics. • Demonstrated ability to analyze data and identify actionable insights. Proficiency in Excel, including experience with data functions, pivot tables, and basic formulas to support client reporting, performance tracking, and decision-making. • Familiarity with using proprietary or specialized software platforms, with a proven ability to quickly learn and effectively leverage new tools. An enthusiasm for technology and a proactive approach to utilizing software that supports and enhances client service. • Proven problem-solving abilities and meticulous attention to detail. • Ability to adapt and maintain composure under pressure. • Effective communicator with excellent verbal and written skills. • Team-oriented approach, with the flexibility to assist as needed. • Degree in Communications, Public Relations, Journalism, Marketing, Business, Hospitality, or Social Sciences preferred. What to expect: In this role, each day will bring new challenges and opportunities. One day, you may be discussing ways to improve our services with clients; the next, you could be managing client issues on a tight deadline. Collaboration with editorial, technical, and sales departments is key to delivering high-quality service and product enhancements. As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors. Chicago Pay Range $55,000 - $58,000 USD

Posted 30+ days ago

Director, Labor and Employee Relations-logo
Director, Labor and Employee Relations
Colorado Coalition for the HomelessDenver, Colorado
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by: · Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible. · Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services. · Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve. · Achieving excellence through continuous quality assurance, innovation and professional development. · Using resources judiciously and effectively. MUST HAVE PREVIOUS UNION NEGOTIATION EXPERIENCE TO BE CONSIDERED FOR THIS ROLE. The Director, Labor and Employee Relations oversees all aspects of labor and employee relations within the organization, ensuring compliance with labor laws, fostering positive relationships with unions, and resolving disputes effectively. This role requires strong communication skills, strategic thinking, and a deep understanding of labor laws and regulations. Coalition Benefits Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. Choice of dental insurance or discount plan. Vision insurance. Flexible spending accounts for health care / dependent care / parking expenses. Free basic life and AD&D insurance coverage. Employee Assistance Program , a problem-solving resource available to you and your household members. Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. The effective date for your benefits will be the first of the month following your date of hire. Essential Job Functions Develop and Implement Labor Relations Strategy: Develop and implement a comprehensive labor relations strategy aligned with organizational goals. Monitor industry trends and legislative changes to ensure compliance and adapt strategies accordingly. Negotiate Collective Bargaining Agreements (CBAs): Lead negotiations with labor unions to establish fair and mutually beneficial CBAs. Advocate for the organization’s interests while maintaining positive relationships with union representatives. Manage Grievance Procedures: Oversee the grievance process, ensuring grievances are addressed promptly and fairly. Collaborate with internal Legal counsel to resolve disputes and mitigate risks. Provide Guidance and Training: Provide guidance and training to managers and supervisors on labor relations matters, including contract interpretation and dispute resolution. Educate employees on their rights and responsibilities under labor laws and CBAs. Handle Arbitration and Mediation: Represent the organization in arbitration and mediation proceedings, working to achieve favorable outcomes. Prepare evidence, present arguments, and negotiate settlements when appropriate. Monitor Compliance: Ensure compliance with all applicable labor laws, regulations, and CBAs. Conduct audits and assessments to identify areas for improvement and mitigate compliance risks. Build Positive Relationships: Cultivate positive relationships with union leaders, fostering open communication and collaboration. Act as a liaison between management and labor, promoting understanding and cooperation. Advise Senior Management: Provide strategic advice and recommendations to senior management on labor relations issues and trends. Anticipate potential challenges and propose proactive solutions to mitigate risks. Manage Employee Relations: Provide guidance and mentorship to Employee Relations team Continually improve on policy and procedure for Employee grievances and systems in place to monitor Responsible for oversight of Labor and Employee Relations Other duties and responsibilities as assigned Qualifications Summary Minimum of 7-10 years of experience in labor relations, with a proven track record of successful negotiations and dispute resolution. Prior leadership experience in union negotiations is required. Strategic thinking and analytical skills, with the ability to develop and execute effective labor relations strategies. Experience managing complex grievance procedures, arbitration, and mediation processes. Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or related field. Advanced degree preferred. Relevant experience can be substituted for degree in certain circumstances. Certification in labor relations or HR (e.g., Certified Labor Relations Professional, Senior Professional in Human Resources) is a plus. $120,833 - $145,000 a year WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Posted 30+ days ago

PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Fishman PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS WHY FRANCHISE ELEVATOR When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand. BENEFITS • Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office that is most convenient to our Team members and the rest WFH. • Medical, Dental, Vision Insurance • 401K Match • Casual workplace environment • Competitive Salary • PTO (5 days on the day you start) • Vacation days (accrued after 6 months) • Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities . JOB DESCRIPTION : Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands. The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations. DESIRED SKILLS & EXPERIENCE Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must understand various social media channels and how they are utilized for PR Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must possess extremely proficient writing skills and have a firm grasp of AP style Must consume the media on a daily basis and be up-to-speed on current events Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred **Please note that adding a Cover Letter is preferred. **Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted 4 days ago

Dealer Relations Program Manager-logo
Dealer Relations Program Manager
ExcitingPhoenix, Arizona
The Dealer Relations Program Manager is responsible for developing and maintaining effective dealer relationships, as well as all sales activities associated with the handling of Desert Financials' indirect lending products and programs. What you will do here: Sign new and reputable dealers coordinating sales agreements within assigned Arizona territory. Service dealer relationships through daily interaction by phone, email, and in-person direct contact. Monitor ongoing dealer performance such as efficiency, delinquency/losses, profitability, etc., and train dealers on our indirect program to ensure partnerships continue to flourish. Meet and/or exceed monthly goals related to funding and look to book, while still resolving issues and managing miscommunications between employees and dealers, maintaining outstanding service levels. Develop, enhance, and refine dealer engagement programs and business strategies to retain and grow relationships and drive application and loan volume growth. Monitor competitor rates/programs and utilize the latest industry and market trends to identify opportunities for program enhancements. Review, communicate and implement new products, programs, and rates monthly to all participating dealers. Complete administrative and team tasks to include but not limited to expense and travel, following up on incomplete dealer packets and program reporting. Perform other job-related duties as assigned. What you will need: High School Diploma or GED . 3+ years of business to business (B2B) sales experience . 1+ year of indirect auto lending sales and/or service experience required . 1+ year experience working in a highly autonomous environment, working remotely up to 90% required . 1+ year of program manager experience preferred . Valid Arizona driver’s license with a clean driving record . Excellent communication skills. Strong verbal, written and interpersonal communication; able to effectively communicate and present information to professionals at all levels . Experience with Dealer Track and/or Route One preferred . We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

Posted 30+ days ago

Seasonal Guest Relations Coordinator-logo
Seasonal Guest Relations Coordinator
Gurney's ResortsMontauk, New York
About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. Job Summary: The Guest Services Agent delivers exceptional hospitality by assisting guests with a wide range of services and ensuring a seamless experience throughout their stay. Key Responsibilities: Respond to guest inquiries and coordinate arrangements for dining, entertainment, transportation, and other services. Maintain accurate records of all arrangements and communications. Provide directions to hotel facilities, events, and local attractions. Handle guest packages, deliveries, mail, and messages efficiently. Assist guests with outgoing mail, messages, and packages. Address guest complaints professionally and escalate as needed. Communicate effectively with the Front Desk and other departments. Perform additional tasks as assigned to enhance guest satisfaction. Qualifications: Previous experience in guest services or a similar role preferred. Strong communication, multitasking, and problem-solving abilities; knowledge of property management systems like OPERA is a plus. Flexible schedule, including weekends, evenings, and holidays. Excellent communication and interpersonal skills. Strong multitasking abilities and attention to detail. Ability to remain calm and professional in high-pressure situations. A commitment to delivering exceptional guest experiences. Physical Requirements: Ability to stand, walk, and move around the front desk and lobby area for extended periods, including during busy check-in and check-out times. Occasionally lift and carry items up to 20-30 pounds, such as guest luggage, packages, or office supplies. Frequent bending, reaching, and twisting to access files, supplies, and equipment. Manual dexterity to handle or operate office equipment, including telephones, computers, and printers. Good vision to read screens, documents, and small print; good hearing to communicate effectively with guests and team members. Ability to speak clearly and effectively to convey information to guests, team members, and other departments. Pay range and compensation package $21.00-$22.00 per hour Sick Time Employee discounts on accommodations, dining, and spa services. Opportunities for professional development and career growth. Equal Opportunity Employment Statement: Gurney’s Montauk Resort & Seawater Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to fair and equitable pay practices, and the salary we present for this position is provided in good faith, reflecting the expected duties, responsibilities, and required qualifications.

Posted today

Community Relations Director /Sales Director-logo
Community Relations Director /Sales Director
Brickmont of RoswellAlpharetta, Georgia
As a Community Relations/Sales Director for our senior living community, you will have the opportunity to enhance the lives we serve while enjoying a range of benefits and incentives. This is a unique opportunity for a seasoned sales professional to drive lease-up occupancy through relationships with senior and community organizations, physicians, discharge planners, and other referral sources in our surrounding area. We are seeking an engaging, driven, and collaborative person. Some of the exciting benefits offered by Claiborne Senior Living for full-time employees are: Health Insurance Dental Insurance Company paid Life Insurance Dental Insurance Vision Insurance LT and ST Disability Critical Illness Accident Insurance Duties: Develops an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets. Identifies, builds and develops an effective network of community and professional sources. Assists with the processing of all required information necessary to complete a successful move-in. Completes all marketing reports and plans as assigned Performs other duties consistent with the position as assigned Skills and Qualifications: Prior Experience in Marketing and Sales B.A./B.S. preferred. Excellent writing/communication skills Telephone sale experience preferred Strong analytical skills Strong Microsoft Office Suite skills Minimum 3 years experience To be successful, each person on our team must not only believe in but must demonstrate our core values in their daily words and actions. Our Culture Matters- People are our priority. We create genuine and lasting relationships with a sense of appreciation, courtesy, and service. Take Ownership- We take responsibility for our actions while avoiding blame, excuses, or denial. We learn from our mistakes and rise above them. Remain Focused- We stay on task through completion, meet and exceed expectations, and remain diligent in our pursuit of excellence. Act with Integrity- We live the example we wish to set by doing what is right, even when it is difficult, or no one is looking. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 5 days ago

PR  and Media Relations Coordinator-logo
PR and Media Relations Coordinator
Franchise Elevator PRChicago, Illinois
SEEKING AGENCY PR/MEDIA RELATIONS PROFESSIONALS LOOKING TO ADVANCE THEIR CAREERS WHY FRANCHISE ELEVATOR When you join the Franchise Elevator team, you're not just working at another PR firm - you're working directly with entrepreneurs to becoming a part of the nation's powerful and inspiring franchising industry. Because of our parent company’s 30-year history representing hundreds of restaurant, retail, fitness & wellness and home services franchise brands, we are highly regarded as THE industry experts in PR for emerging franchise brands. With franchises on every corner, new brands consistently entering the marketplace and competition for franchisees and customers increasing, the need for Franchise Elevator’s services will always be in high demand. BENEFITS • Hybrid Work Schedule- We are located in a contemporary in Northbrook, IL with a satellite office in River North. Currently, we're working one to two days in either office that is most convenient to our Team members and the rest WFH. • Medical, Dental, Vision Insurance • 401K Match • Casual workplace environment • Competitive Salary • PTO (5 days on the day you start) • Vacation days (accrued after 6 months) • Social Committee- we have fun at work! Each year, two of our staff members serve as social co-chair to help bring fun into the office in the way of regular staff outings (2 parties annually), happy hours, unexpected treats, competitive games and other bonding activities . JOB DESCRIPTION : Our mission goes beyond simply securing placements. The feature stories that Franchise Elevator PR generates across all types of media inspires entrepreneurs to open their own business, and leads to growth of emerging new franchise brands. The overall objective team is to effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers with "media hound" candidates who can effectively pitch traditional print, online and broadcast media, as well as bloggers and social influencers. We are seeking PR Specialists and Media Relations Coordinators who crave meaningful, creative work and thrive in a collaborative team environment. An average day includes researching and pitching traditional media and social influencers, writing pitches, press releases, team brainstorming, completing activity reports and helping with client presentations. DESIRED SKILLS & EXPERIENCE Must be an effective, confident communicator – willing to speak up at meetings (client or internal team meetings), ability to hold their own in conversations with all kinds of media Must understand various social media channels and how they are utilized for PR Must be able to differentiate needs of print/broadcast/online media (bloggers, journalists & reviewers) and know how to approach them accordingly Must have the willingness and ability to think beyond traditional PR tactics and strategies to design/execute innovative approaches Must possess extremely proficient writing skills and have a firm grasp of AP style Must consume the media on a daily basis and be up-to-speed on current events Must work well in a team environment Bachelor's degree from four-year college or university Some agency setting related experience and/or training preferred **Please note that adding a Cover Letter is preferred. **Franchise Elevator is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted 3 days ago

Regulatory Relations Lead-logo
Regulatory Relations Lead
Sept 2017 BrandingNew York, New York
Job purpose This role will either be a Level 2 legal position in the Regulatory Relations function of Compliance. · At Level 2, the position is a lead role regarding all facets of Regulatory Relations-related responsibilities and tasks as described herein and acting as the point person and trusted advisor with respect to all Regulatory Relations related items and inquiries · At either level, the position requires an ability (i) to counsel business lines with respect to regulatory requirements; (ii) to collaborate with business lines and personnel with respect to document submissions and processes; (iii) to draft critical regulatory submissions (requires superior writing skills and the ability to own and manage end-to-end submission content and process) Essential Function / major duties and responsibilities of the job Strategic · Provide oversight and management of the interface with: (i) the FRBNY Supervisory teams regarding all ongoing supervisory activities; (ii) the Fed Board Regulation HH team re: Regulation HH ANPC requirements and Regulation Y filings; and (iii) the Oversight Committee, including: - supervisory-related examination and monitoring activity; responses/progress updates relating to findings letters; remedial actions, including tracking to closure; and reporting to internal governance committee and the CLS Board on remedial activities - “materiality” determinations; ANPC filings and related submissions; and Regulation Y filings - regulatory engagement, including with the Federal Reserve PMI Policy team / Oversight Committee, as needed - overall regulatory framework, including education/training as to CLS DFMU status, relevance and impact · Provide guidance and advice related to Regulatory Relations, enhance (as needed) policies/procedures, support CLS’s growth program through Regulation HH ANPC and Regulation Y activities and embedded participation in project working groups and support CLS’s strategy by engaging effectively in the supervisory regulatory environment · Support the CCO and Head of Regulatory Relations in developing and preparing document submissions to internal constituencies, such as Board/Committees and internal committees Operational · Develop and maintain relationships with business lines in order to provide oversight and manage various types of deliverables involving input from a number of stakeholders · Serve as a Regulatory Relations resource and coordinate and oversight related regulatory activities and engagement · Manage and oversee supervisory activity; be proactive and trouble-shoot as needed · Act as point person and/or trusted advisor on items/topics within the Regulatory Relations remit · Participate effectively in internal governance/ working groups for projects and initiatives, including active facilitation of the shaping/ drafting of required regulatory filings and articulating regulatory requirements · Interface proactively and effectively with the FRBNY supervisory teams and Fed Board staff for ANPC and Regulation Y-related matters and Federal Reserve PMI Policy Team / Oversight Committee · Be innovative, prioritize and manage multiple tasks and deadlines Leadership · Collaborate across the company to maintain and enhance supervisory interface · Strategize, influence and advise business lines with respect to Regulatory Relations remit · Support and serve as a resource for CLS strategic initiatives · Foster a culture of Compliance; manifest and support the Compliance Brand · Mentorship of the L3s Experience / essential and desired for successful job performance Level 2: · Juris Doctor from recognized US Law School · 8-10 years of experience in a law firm and/or in compliance/legal functions of a regulated financial services industry Qualifications / certifications · Juris Doctor from recognized US Law School. Knowledge, skills and abilities / competencies required for successful job performance · Well-developed, excellent legal-writing, research and analytical skills · Organized self-starter with superior communication skills, with an ability to multi-task with a ‘can-do’ attitude and minimal supervision · Experience in and/or ability to work effectively with staff representing all disciplines within a company (e.g., Business Development, Operations, IT, Risk Management and Legal) · Experience directly engaging with and interacting/managing inquiries/examinations by regulators and auditors · Well-developed professional presentation skills; proficiency in standard PC programs (Word, Excel and PowerPoint) · Ability to work effectively with all levels in the organization · Ability to work constructively and flexibly in a small team environment, and to assist at the direction of management in variety of projects · Accurate, acute attention to detail and ability to deal with high volume of information and high execution mode of environment · Ability to work independently on routine matters; however, is expected to seek guidance from compliance management and accept supervision on all matters · Ability to deal tactfully with a wide variety of stakeholders, situations and ideas and present advisory, persuasive and authoritative recommendations · Professionalism, discretion, ability to maintain strict confidentiality · Strong relationship-building and interpersonal skills Success factors / ‘How’. Personal characteristics contributing to an individual’s ability to excel in the position · Able to work in a DFMU environment with extremely high standards and intense regulatory scrutiny · High ethical standards and a profound sense of urgency, integrity and confidentiality · Driven by own initiative, can work independently as well as collaboratively · Demonstrates appropriate awareness and skill on when and how to engage with stakeholders · Ability to build relationships, consensus, to influence both internal and external stakeholders · Loyal and results oriented team player · Ensures delivery and execution of results

Posted 30+ days ago

Consultant - Director of Investor Relations  (Fractional/Contract Role)-logo
Consultant - Director of Investor Relations (Fractional/Contract Role)
ArootahNew York, New York
Join our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. We focus our Business Consulting on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at https://arootah.com/hedge-fund-advisory/ for more information. WHO WE NEED: Arootah is searching for experienced Directors or Heads of Investor Relations to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in a senior role as a Director or Head of Investor Relations, you have specific, hands-on experiencing strategically executing the firms entire Investor Relations process, including managing, and overseeing the onboarding of clients as well as proactively meeting the ongoing servicing needs of the clients and constituents for a leading Hedge Fund or Family Office. WHAT YOU WILL DO AS A CONSULTANT: Provide advice and guidance to Arootah clients who seek help with their Investor Relations needs. This will involve consulting to some of the leading Hedge Funds and Family Offices in the world and sharing your experience as an expert in Investor Relations in helping clients to: What You'll Do Provide advice and guidance to Arootah clients who seek help with their Investor Relations needs. This will involve consulting to some of the leading Hedge Funds and Family Offices in the world and sharing your experience as an expert in Investor Relations in helping clients to: Develop realistic and effective monthly action plans. Identify internal and contextual roadblocks. Break apart goals into actionable steps. Devise a plan of action for each goal. Provide the client with resources associated with implementing their action plan. Implement policies, procedures, and control measures. Review, analyze and report on client tools and resources to ensure industry best practices. Evaluate each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. Maintain and share detailed and accurate records of consulting results (challenges, breakthroughs, etc.). Who You Are All aspects of the day-to-day management and oversight of investor relations, including client onboarding, answering client questions, ongoing servicing of client and constituent needs and ensuring a positive investor experience. Deliver an accurate and consistent message to existing and potential investors. Assist in creating, editing, and maintaining all marketing documents, specifically pitch books, fund risk reports, monthly investor publications, and customized client materials & thought pieces. Proactively address all Request for Proposals (RFPs) and Due Diligence Questionnaires (DDQ) requests and complete/maintain all corresponding documentation. Review monthly performance reports, requiring a strong understanding of performance, exposure, and other data analyses. Work closely with internal groups at the firm including senior management, operations, risk management, legal, and compliance to ensure client and regulatory requirements are satisfied and to ensure accuracy of RFP/DDQ responses. Create, maintain, and enhance marketing materials for investor meetings, calls, conferences, and roadshows. Maintain and update distributable monthly attribution, risk, and AUM templates. Maintain external databases with the firm’s data and information. Maintain and enhance the firm’s database of informationto help build out, automate, and improve the firm’s data warehouse to more efficiently and effectively satisfy client requests. Populate and maintain internal client database and facilitate weekly and monthly performance update emails through the system. Ad hoc prospect and current client requests. Qualifications Minimum of Bachelor’s Degree in Communications, Marketing, Finance, or Business Administration, or a related field. MBA or advanced degree is a plus. Sales or financial industry designations (such as Series 7 or Series 63) are a plus. A minimum of seven (7) years of professional experience in a similar IR/Marketing role within a Hedge Fund, Alternative Investment Firm or Family Office. Experience working with sophisticated institutional clients, prospective clients and a proven ability to develop new opportunities. Instinct on sales and desire to establish new relationships. Knowledge of multi-asset sectors and investment types, including, but not limited to public equity (long/short), private equity, fixed income, and absolute return oriented multi-strategy. Demonstrated analytical and quantitative skills and superb written and verbal skills. Confident client presentation skills (in person and phone). Strong team player with an entrepreneurial predisposition and strong interpersonal skills necessary to interact with personnel across senior levels of the firm. Self-starter with strong project management and follow-through skills. Job Status Contractor Hours are based on the needs of the assigned client (0-40 hours per week). $200 - $400 an hour Become part of a well-funded disruptor in the finance, wellness, and technology space. Culture of inspired continuous improvement in all areas of business and life. The ability to work remote. Flexible hours and ability to choose your assignments. Access to our Digital Wellness Center, including past webinars, seminar videos, and workbooks.

Posted 1 week ago

Senior Manager, Global Employee Relations-logo
Senior Manager, Global Employee Relations
Beckman CoulterChaska, Minnesota
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Sr. Manager Employee Relations for Beckman Coulter Diagnostics is responsible for p roviding Employee Relations (ER) services, consultation and programs for Beckman Coulter’s US associate population in partnership with HR Business Partners and legal teams within the Operating Company and Danaher. In addition, this position leads key Employee Relations’ projects for Beckman Coulter to ensure achievement of deliverables. This position is part of the Human Resources Function and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Human Resources Leadership team and report to the SVP, Human Resources responsible for attracting , engaging and developing diverse and passionate people to enable Beckman Coulter’s growth. If you thrive in a fast-paced, multifunctional role and want to work to build a world-class Employee Relations organization—read on. In this role, you will have the opportunity to: Serve as voice of Beckman Coulter Diagnostics, point of contact, and local support to the Danaher Corporate Labor & Employee Relations Center of Excellence team. Provide coaching and consultation to managers, teams, HR partners related to post investigation counter measures, team interventions, etc. and have a direct impact on supporting the resolution of ER matters that influence associate engagement. In partnership with legal teams, HR and Payroll support legal and legislative compliance of policy and practice review, development and compliance in the general areas of employment law, Affirmative Action, Sarbanes-Oxley, work authorization, etc. May oversee a specialist role supporting same areas. Lead special projects or assignments that may be related to US policies, ER enhancements and education, performance management and separations, culture of compliance and engagement, development of standard work and training materials, etc. Lead or participates in voice of associate exercises, facilitate training, and other preventative measures related to ER. Provide analytics and insights to executive leadership on employee relation activities for their respective functions and understanding of global ER practices. The essential requirements of the job include: University degree (BA/BS) required, advanced degree or HR certification preferred. At least 3 years of ER, policy and investigation experience in a global setting (Works Councils) and 7 years plus HR or related experience. Prefer some leadership or mentoring experience. Solid experience and technical acumen related to labor/employee regulations; legal compliance; conducting thorough and objective investigations, close meetings, and corrective measure recommendations; and strong critical thinking and problem-solving skills and experience. Demonstrated ability to lead project teams to achieving milestones through influence, risk management, and complex problem-solving. Ability to build effective relationships and influence across functions including with executive leadership (L1/L2) It would be a plus if you also possess previous experience in: Experiences that suggest ability to function independently and optimally in a complex matrix environment. Demonstrates composure in tough situation, leans into constructive conflict and confrontation, operates with high integrity in all interactions. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The salary range is $150,000-160,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-MP5 #LI-Remote Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

Posted 30+ days ago

Account Manager - Client Relations-logo
Account Manager - Client Relations
Yellowstone Landscape Current OpeningsPlain City, Ohio
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: www.yellowstonelandscape.com . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry’s fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping!

Posted 30+ days ago

Manager, Payor Relations-logo
Manager, Payor Relations
Aeroflow CareerAsheville, North Carolina
Aeroflow Health – Manager, Payor Relations – Northern Region (Remote) Aeroflow Health is made up of creative and talented associates who are transforming patient experience and how consumers receive their health careOur patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country, and are recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has expanded, our need for strong leadership in managed care operations has grown with it. To support our national payer strategy and rapid market expansion, we’re splitting the country into two regions—North and South—and adding a new leadership role to oversee the Northern Region. The Opportunity We are currently seeking a Manager, Payor Relations – Northern Region to lead and grow our payer strategy across multiple states. This is more than a traditional management position—it’s an opportunity to lead with vision, build scalable systems, and coach a growing team within one of Aeroflow’s fastest-moving departments. Your Primary Responsibilities As Manager, Payor Relations – Northern Region, you’ll be responsible for: Leading payer contracting and network development strategy across Northern states (including Medicaid, Medicare, Commercial, IPAs, TPAs). Managing and developing a high-performing team of three contracting professionals—helping guide, coach, and build up newer team members. Building and maintaining relationships with health plans; leading negotiations, policy escalations, and network development. Driving progress on three core strategic priorities: payer network expansion, payer policy change (working with medical teams), and fee schedule negotiations. Ensuring payer contract data is accurately updated and configured in internal systems. Collaborating with Legal, Compliance, Revenue Cycle, Sales, and Ops to streamline workflows and ensure payer contracts align with operational delivery. Leading and contributing to cross-functional projects with multiple stakeholders; managing priorities with clear communication. Auditing internal processes and coaching team members to ensure compliance, alignment, and continuous improvement. Breakdown of Responsibilities 50% – Coaching and supporting your team on payer expansion, policy changes, and contract negotiation & configuration. 25% – Leading or participating in company-wide payer strategy projects alongside other departments. 25% – Process auditing, refinement, and team development to ensure accuracy, clarity, and effectiveness. Must-Have Experience 5+ years in healthcare operations, network development, or managed care contracting (provider, hospital, or DME experience preferred). Proven experience negotiating contracts with health plans or providers. Demonstrated success managing and developing teams—especially those newer to the industry or function. Experience working with a variety of payer types (Medicaid, Medicare, Commercial, IPAs, TPAs). Strong understanding of claims workflows and payer/provider relationships. Ability to manage escalations, coach team members, and implement scalable processes. Nice-to-Haves Located within 1 hour of a major airport (with strong preference for the Northeast region) Experience and a desire managing cross-functional projects and reporting to multiple stakeholders or leaders. Experience with fee schedule configuration and payer system setup. Familiarity with payer compliance and policy monitoring. Travel Expectations Up to once per month for market or team travel (may be flexible to ramp up over time). Quarterly travel to Aeroflow’s corporate office. What We Look For We’re looking for someone who can operate as a player/coach —equally confident mentoring a team and rolling up their sleeves when needed. The ideal candidate is: Process-oriented, with a knack for holding others accountable in a friendly and supportive way. Comfortable navigating ambiguity and shifting priorities. Collaborative and relationship-driven—internally and externally. Energetic, proactive, and able to anticipate needs and take action without waiting to be asked. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s), Additional Parental Benefits including fertility stipends and free diapers, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs, and SO MUCH MORE! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you’ve been looking for a high-impact leadership opportunity with the potential to shape the future of payer strategy at a rapidly growing healthcare company, we want to hear from you. Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #OSR-1

Posted 4 days ago

Customer Relations Associate-logo
Customer Relations Associate
Berlin City Auto GroupPortland, Maine
Berlin City Auto Group is actively hiring a customer-focused , results-oriented Business Development Associate to join our growing team in Portland, Maine! Competitive pay starts at $18.00 per hour plus a bonus incentive of up to $100.00 per week! What We Offer: We will train - No automotive experience is necessary! A career path that offers an opportunity for advancement and financial growth Flexible schedule with paid time off that accrues from day one of employment An extensive benefits package including medical, dental, vision, life, and disability insurance, and more 401(k) with employer contribution! Health and Wellness membership reimbursement of up to $75.00 per month Recognition programs & awards are part of the culture that rewards excelling and high-performance Employee discounts Fun team atmosphere Position Overview: A Customer Relations associate works in the Service Business Development Center (BDC). They are responsible for answering incoming calls, building customer relationships, and scheduling Service Department appointments. The role of a Customer Relations associate is vital in the Service Business Development Center (BDC). Their primary responsibility is to provide exceptional customer service by answering incoming calls promptly and attending to customer needs with utmost care and attention. They are the first point of contact for customers and play a crucial role in building and maintaining strong customer relationships, ensuring that customers get timely service and that their vehicles are back on the road as soon as possible. While prior call center experience is a plus, it is not required. Who You Are: We are looking for individuals who embody the following qualities: Passionate about delivering an exceptional customer experience. Proven ability to maintain a friendly, positive, and helpful attitude while managing competing priorities. Strong desire to help people and provide outstanding service. Ability to thrive in a fast-paced environment. Excellent written and oral communication skills. Self-starter with effective time management and organizational skills. Dependable with a strong work ethic. Comfortable working with technology, including computers, tablets, and multi-line phone systems. Possess at least 1+ years of customer service experience. What You'll Do: I n this role, your essential functions include: Promptly answering all incoming Service Department phone calls and emails. Contacting current and former service customers to confirm and schedule appointments. Effectively communicating with internet customers using their preferred method of communication. Maintaining accurate data in the customer database. Scheduling service appointments at the earliest available time slots. Following up with customers to ensure their complete satisfaction and addressing any concerns promptly. Requirements (t o be considered for this opportunity, you must meet the following requirements): At least 18 years of age Ability to pass a pre-employment background check Authorized to work in the United States Who We Are: Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion , fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easy – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created. To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/ EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside St. Portland, ME 04103

Posted 5 days ago

Customer Relations Specialist-logo
Customer Relations Specialist
Byers Auto GroupColumbus, Ohio
Automotive Customer Relations Specialist At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Make follow up customer service calls to past service customers and prospective buyers Provide customers with initial product information & direct them to the appropriate dealership resources Follow up with internet leads that are not ready to make an appointment or no-show Assist in the production of weekly and monthly printing of sales advertising mailers, postcards and business cards Utilize CRM tracking system daily Data entry in monthly sales analysis reporting for dealerships Qualifications At least one previous role based in strong customer service experience Microsoft Excel experience preferred Team player attitude Prompt and courteous Enthusiastic personality Ability to work independently Must have strong computer skills Willing to submit to a pre-employment background check

Posted 4 days ago

Guest Relations Manager-logo
Guest Relations Manager
Major Food BrandDallas, Texas
MFG is hiring an experienced Guest Relations Manager to join our team! Reporting to the Senior Director of Guest Relations, the Guest Relations Manager oversees the day-to-day operations of the Guest Relations team and is responsible for providing the highest levels of hospitality. This role primarily supports Dallas and Boston markets but may be responsible for assisting other markets as needed and/or assigned by the Sr. Director. Under the supervision of the Guest Relations leadership team, this position is responsible for ensuring that all procedures are being followed accordingly, meeting restaurant cover goals, and providing leadership to a team of people to improve quality, guest loyalty, productivity, and general operations. Essential Job Duties - Manage the reservations books to ensure restaurants meet cover goals based on latest trends, special events, holidays, and seasonal demands. - Maintain guest book and guest profiles updated across various tools and platforms. - Provide reports to prepare for VIP meetings including daily cover analysis, cover tracking and trend forecasting. - Assist with the execution of guest development projects. - Examine daily duties, assign tasks, and supervise overall performance and development. - Report to Guest Relations leadership team overall trends that the department is facing. - Manage house accounts and assist restaurant managers with charging accounts as needed. - Liaise with Events Department to manage restaurant availability and ensure proper communication is met. - Coach and motivate staff to deliver superior guest service and assist with the implementation of monthly goals. - Assist with hiring, onboarding, and training within the department. - Enforce company and departmental policies and procedures. - Oversee the execution of guest reservations and experiences. - Respond to VIP guest inquiries in a timely, friendly, and efficient manner. - Helps fellow team members whenever necessary to maintain positive working relationships. - Build long-term relationships with relevant stakeholders, such as dining regulars, VIPs, and employees. - Assist Guest Relations Coordinators in answering emails and inquiries as needed. - Ensure the Guest Relations department is staffed and efficiently delegate responsibilities. - Analyze guest feedback and respond to guest complaints and concerns. QUALIFICATIONS: - 5+ years working in the hospitality industry in a manger or supervisory role. - Extensive knowledge of various restaurant reservations software. - Proficient in Microsoft Office & Google Workspace. - General computer skills required. - Demonstrate exceptional skills in customer relations, communications, and problem-solving. - Ability to multitask, remain flexible and adjust to situations as they occur. - Work both independently and as a team, while exercising judgement and initiative.

Posted 30+ days ago

Gastro Health logo
Patient Relations Representative
Gastro HealthBirmingham, AL
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Job Description

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings – Monday thru Friday
  • Paid holidays and paid time off
  • Rapidly growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

      • Answer all incoming calls and route them to appropriate personnel; take messages and send tasks as necessary for all care centers.  
      • Schedule, confirm, and cancel office appointments as patients call in.  
      • Work on referrals and import demographics from the patient portal.  
      • Pick up voicemail messages daily.  
      • Verify patients' health plan benefits & obtain authorization, if needed.  
      • Assist patients with questions and/or concerns regarding procedures. 
      • Request medical records from doctors and hospitals. 
      • Call in new prescriptions and refills and obtain authorization if necessary.  
      • Obtain lab results including stat requests. 
      • Other duties as assigned. 

        Minimum Requirements

        • A high school degree or GED is required for this position. 
        • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
        • Dependability and Punctuality is Required
        • Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
        • Medical terminology knowledge required
        • Bilingual (English/Spanish) preferred
        • Sitting – 100%
        • Computer (input patient info)
        • Telephone usage (speaking with patient or referral Physician)

        We offer a comprehensive benefits package to our eligible employees:

        • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
        • Discretionary profit-sharing contributions of up to 4%
        • Health insurance
        • Employer contributions to HSAs and HRAs
        • Dental insurance
        • Vision insurance
        • Flexible spending accounts
        • Voluntary life insurance
        • Voluntary disability insurance
        • Accident insurance
        • Hospital indemnity insurance
        • Critical illness insurance
        • Identity theft insurance
        • Legal insurance
        • Paid time off
        • Discounts at local fitness clubs
        • Discounts at AT&T

        Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.


        Interested in learning more? Click here to learn more about the location.

        Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

        Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

        We thank you for your interest in joining our growing Gastro Health team!