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LIVE NATION ENTERTAINMENT INCBeverly Hills, CA
Job Summary: Location: New York, NY | Los Angeles, CA | Miami, FL Division: Ticketmaster Music Line Manager: Director, Artist & Promoter Relations- LATAM Lead Contract Terms: Permanent, Full Time THE TEAM Ticketmaster is the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theatres, Ticketmaster now processes over 500 million tickets a year. Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific and employs over 6,500 people. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV. Ticketmaster Music manages our global concert line of business. We're the commercial engine behind the world's biggest tours and we represent touring artists and their promoters inside of Ticketmaster. Our mission is to develop, configure, and manage innovative and distinctive software solutions on behalf of these artists that capture and convert concert ticket demand, optimize prices, and provide key insights and fan interactions. Our deep understanding of touring artists' business needs, and our access to the technological scale and expertise of the global leader in ticketing enables ''Artist-Driven, Ticketmaster-Powered'' outcomes that are transforming the global concert industry. THE JOB The Sr. Artist & Promoter Relations Manager LATAM is the face of Ticketmaster Music to the artist community and plays a critical role in cultivating strategic relationships with the teams supporting some of the largest touring artists in the world. This team member is an expert on all relevant TM products and services in order to educate the artist community and help them reach their touring goals. The Sr. Artist & Promoter Relations Manager acts as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. This role is relied upon to provide critical insight into the touring business, with a strong understanding of market landscape, local capabilities and onsale experiences across Latin America. This role builds strategic partnerships with promoters and collaborates closely with local Ticketmaster teams throughout LATAM. They are responsible for navigating regional nuances while aligning with global teams to deliver consistent outcomes for clients. Additionally, this position supports the adoption of new tools and best practices across the region to drive successful tour strategies and outcomes. This role requires fluency in English and Spanish for client and peer communication, and includes 2-3 trips per quarter within the U.S. and Latin America (e.g., Mexico, Brazil, Colombia, Chile, Peru), totaling roughly 20 travel days or about ~20% of the role. WHAT YOU WILL BE DOING Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year. Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region. Educate clients on Ticketmaster programs and tools, including VIP, pricing tools, Artist Sign-Up, Ticketmaster Request, SafeTix, digital ticketing, SmartQueue, abuse prevention, TM+, and TM1, and understand the different offerings across Latin America. Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities. Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives. Leverage deep knowledge of the Latin American market to inform client and product solutions, accounting for local complexities while setting realistic expectations for global promoters less familiar with the region. Partner with Global Marketplace Operations, Tech Ops/Engineering, Abuse/Fraud, and Client Support during major onsales to align LatAm practices with global standards, ensuring consistency while addressing regional nuances. Work closely with LatAm market leads to understand country-specific differences and integrate that knowledge into strategies for promoters and global partners. Represent Ticketmaster in client and internal meetings, presentations, and onsales across the region, communicating fluently in both English and Spanish. Travel 2-3 times per quarter within the U.S. and Latin America (~20 days, ~20% of the role). WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Bachelor's degree with 8+ years of music industry experience. Prior work at a ticketing company, label, management company, promoter or talent agency preferred. Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain. Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America. Bilingual in English and Spanish (verbal and written) for direct client and peer communication; able to deliver presentations, lead educational meetings, and write effectively. Portuguese proficiency is a plus. Familiarity with ticketing systems, products, websites, and apps including Ticketmaster. Salesforce experience is a plus. Proficient in Windows and Google product suite. Strong analytical and problem-solving skills, with a proactive, execution-focused mindset and sense of urgency. Excellent organizational skills and attention to detail, with the ability to manage cross-departmental projects and drive teams toward shared goals. Outstanding communication skills, both written and verbal, with the ability to simplify complex information for clients and colleagues. Professional, courteous, and collaborative in all client and company-facing interactions. YOU (BEHAVIORAL SKILLS) The following attributes determine how the role will be carried out and are required to be a success: Curious- Comfortable asking questions and interested in understanding the details Confident- Comfortable with uncertainty and able to guide others through it. Independent- A self-starter with a bias toward action and execution Collaborative- Work well independently but thrive in teams, engaging other viewpoints and perspectives. Empathetic- Listen and connect with others before responding or deciding. Organized- A great note-taker with exceptional organizational skills and attention to detail Driven & Patient- Recognize that building trust and relationships across regions takes time and persistence. BENEFITS & PERKS Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability- Fans and clients count on us to power their live event experiences and we rely on each other to make it happen. Teamwork- While we celebrate individual achievements, we know have more success as a team. Integrity- We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent. Belonging- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. --------- The expected compensation for this position is: $80,000.00 USD - $100,000.00 USD Pay is based on a number of factors including market location, qualifications, skills, and experience.
Posted 6 days ago
Thrive Pet HealthcareSalt Lake City, UT
Advanced Veterinary Care is seeking a Veterinary Relations Partner to join our team! The Veterinary Relations Manager [VRM] serves as a liaison between the practice and referring veterinarians within the market and surrounding areas. The VRM will be a key strategic, operations, and communications representative to support the growth of referral practices and our specialty service lines. The VRM will possess and utilize a keen knowledge of local opportunities and challenges and be able to strategically navigate referral veterinarian and team relationships. This role manages the referral and reputation continuum for all specialty departments of the hospital. In addition, they are responsible for multi-modal local marketing for the entire practice including other assigned service lines, hospitals, or strategic focus areas. The VRM collaborates with other employees in the practice and ensures efficient processes as they pertain to referrals. Responsibilities: Leading with Your Head Understanding business, solving problems, and making decisions through inclusive contributions of others Help Develop a 'Professional Promise' that will guide all referral veterinarian and client decisions. Develop a call routing schedule for the purpose of engaging our top referring practices and veterinarians, and prospecting our next generation of top tier referring practices. Work alongside hospital leadership and specialists to schedule routine ride-along visits with Thrive Specialists to referring hospitals to facilitate referral growth. Plan and execute referring hospital visits 4 days per week, with a goal of approximately 30 practice visits per week. Utilize PMS and/or CRM software to document and track weekly interaction with referring vets, including call notes and reach/frequency targets for each referring veterinarian practice. Meet new business volume goals/targets in year over year referral business growth. Act as administrator for the rVetLink and/or records sharing system for each practice. Actively monitor specialty doctor schedules to improve appointment fill rates through coordination with practice staff. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Report case volumes, outreach calls, referral tracking, referral revenue and procedure counts to practice leadership monthly. Ensure that referral hospital complaints are shared directly with hospital leadership to address immediately. Plan and organize CE events to be hosted in different venues, including hotel meeting space, restaurant meeting space, customer sites, and Thrive Specialty practice. Work with our Medical team to secure RACE or state board CE credit for medical education events Plan and organize attendance in community events, local VMA meetings, and newsletters. Complete all assigned tasks in a timely manner. Leading with Your Heart Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively Demonstrate excellent customer service and EQ when speaking to clients, veterinarians, and all members of the referring practice team. Assure Practice and Thrive brand/message is meeting strategic objectives outlined in the Thrive Plan, including ongoing communication to all staff with highlights of visits. Leading With Your Hands The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results. Work closely with the CSR department, schedulers, specialty coordinators, Specialist DVM's and technicians, keeping an open dialogue and direct communication. Works with all practice departments collaboratively to acquire extensive knowledge of clinical services and articulate in an engaging manner to represent practice and thrive. In coordination with CSR and Specialty Coordinators, generate and review monthly and quarterly fill rates and referrals with practice and field leadership, as well as marketing team. Key Qualifications: Has an extensive knowledge of the hospital, doctors, processes, and policies. Upholds Thrive core values and standards. Must always maintain a clean and professional appearance. This position requires 80% field facing travel and the ability to keep a flexible schedule, potential to work overtime, work weekends and/or travel. Must have reliable transportation. Able to accept and manage critical feedback. Capable of leading, managing, influencing, and coaching staff at all levels regarding marketing best practices and marketing initiatives and support. Excellent interpersonal communication skills. Excellent time management and self-management skills Holds and practices a "do the right thing" mentality. Sales experience is preferred. 3+ years in Veterinary industry experience preferred. 5+ years in Marketing experience preferred. Pay Range: $23-$29/hr based on experience We offer outstanding benefits including medical, dental, vision, paid parental leave, 401k, PTO, continuing education, and generous pet discounts!
Posted 30+ days ago
RippleSan Francisco, CA
THE WORK: As Director of Developer Relations in the RippleX Ecosystem Growth team, you will build and lead the team responsible for how developers discover, onboard, build, and scale financial applications on the XRP Ledger (XRPL). In this role, you'll be at the forefront of enabling businesses, institutions, and governments to harness XRPL's capabilities for transformative financial innovation, driving adoption for institutional-grade use cases, including asset tokenization, institutional DeFi, and next-generation payment infrastructure. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform XRPL product development, and ensuring blockchain technologies are implemented responsibly across diverse financial implementations. You'll set the vision and strategy for developer experience, including individual developers, startups, and institutions. Your success in this role will directly shape XRPL's growth trajectory and market position while ensuring blockchain technologies are implemented responsibly across countless financial use cases. Building strong relationships between the developer community and internal teams will be essential as we advance our mission of creating reliable, scalable financial infrastructure that serves real-world institutional needs. WHAT YOU'LL DO: Own and develop the strategy for how developers build financial solutions, tokenization platforms, and payment applications on XRPL Create frameworks for measuring developer success that align with business objectives, including analytics for fintech developers and financial institutions Build scalable and systematic frameworks to accelerate developer adoption through both one-to-many and one-to-one strategies Organize high-impact developer events, group learning sessions, workshops, and hackathons that showcase XRPL's capabilities for tokenization and financial innovation Generate technical content including tokenization guides, payment integration tutorials, institutional DeFi standard methodologies, and code demos Speak at conferences, meetups, events, and private seminars about XRPL use cases, projects, and upcoming products and features Provide hands-on technical support to accelerate integration for financial companies and startups Evaluate technical feasibility or technical due diligence and team strength for projects through various Ecosystem Growth Programs such as Grants and Accelerator initiatives Build and measure adoption mechanisms and reporting structures to demonstrate success and traction Recruit and scale a high-impact global developer relations team with representation across key financial hubs and emerging tokenization markets Foster a collaborative culture internally with GTM, Product, Engineering, Communications, and Marketing teams as well as external partners and the broader XRPL community Act as the primary advocate for financial developer needs at the executive level, translating feedback into strategic initiatives Champion best practices for regulatory compliance and institutional-grade security adoption by developers building financial applications Collect feedback to inform product roadmaps while serving as a technical liaison between developers, funded financial projects, and Ripple's product and engineering teams Leverage insights, data, and strategic narratives to influence cross-functional stakeholders and executive leadership! WHAT YOU'LL BRING: 7+ years of experience building and leading developer relations, developer experience, or technical product teams, with a proven track record of measurably growing developer ecosystems Institutional Finance Acumen: Deep understanding of financial instruments and market structure (equities, bonds, repos, collateralized lending, etc.). Strong grasp of collateral management, capital efficiency, and how DeFi can impact these processes. Familiarity with regulatory frameworks and how they relate to tokenization and digital asset adoption Technical credibility with the ability to deeply understand complex technical concepts and translate them for various audiences ranging from individual developers to enterprise executives Deep insight into developer psychology and behavior-knowing how to reach developers through the right channels, build authentic affinity for products, and design education programs that drive meaningful adoption Hands-on technical abilities-capable of creating your own code demos, critically reviewing developer samples for quality and best practices and providing specific technical feedback Collaborative leadership skills with the ability to influence across teams without direct authority, building strong relationships with stakeholders at all levels Experience scaling teams in high-growth environments with the ability to adapt quickly as priorities evolve Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability Ability and willingness to travel worldwide for meetings and events around the globe as needed Preferred Qualifications: Experience working with blockchain technologies, APIs, developer platforms, or emerging financial technologies Background in building developer communities around new technology categories, particularly in fintech or blockchain Experience with open-source ecosystems, community management, and collaborative development practices Public speaking experience at industry conferences and events, particularly fintech or blockchain conferences Content creation experience including technical writing, video tutorials, or documentation for financial applications Experience with developer analytics and community measurement tools Knowledge of tokenization standards, institutional DeFi protocols, and digital asset infrastructure
Posted 30+ days ago
Sony PicturesLos Angeles, CA
The Director of People & Experience Employee Relations & Policy team is a significant contributor to key functions within the People & Experience department. The Employee Relations team is focused on creating an inclusive environment that supports all of our people, professionally and personally, to ensure that we can bring our best selves to work and drive creativity, innovation and results by connecting with the rich diversity of our employees, audiences and partners. This position handles routine to complex employee relations matters in consultation with and at the direction of the Crunchyroll Vice President, People Business Partnerships and Sony Pictures Entertainment Director, Employee Relations & Policy for investigations into harassment, discrimination, or other complex or legally based allegations. This role is also responsible for delivering our Spotlight on Respect training to our employee population including leadership. The Director is responsible for day-to-day support of the Employee Relations & Policy function, which services the Crunchyroll business groups as well as assess the ER climate, providing an objective and balanced approach to employee relations issues, while demonstrating a sensitivity to employee complaints in alignment with Crunchyroll's high-performance culture/expectations and Company policies. This leader will partner with People Business Partners, the Legal team and other stakeholders to identify, address and resolve high-risk employee related issues and escalations. They will proactively engage senior stakeholders to influence and advise on strategic issues to improve employee and manager interactions and enhance the overall employee experience. The ideal individual will be proactive and anticipatory in approach, possess excellent judgment in a variety of situations, present in a calm, approachable style that builds credibility and interaction at a variety of levels, demonstrates superior written and verbal communication skills, display an ability to pivot between priorities, can work autonomously and knows when to escalate, has a high attention to detail, exemplify an energetic, poised, and positive demeanor. The position requires the capacity to manage multiple priorities and work well in a matrixed, diverse, fast-paced, team environment. As a representative of People & Experience, the successful candidate also must maintain the highest level of confidentiality, integrity and diplomacy regarding all matters. Specific Responsibilities: Responsible for the development and execution of the Company's positive employee relations initiatives, including the design, plan, and facilitation of employee feedback sessions Exercise strong analytical skills to integrate existing data and insights from employee feedback sessions to detect risk in the work environment and identify solution-focused action plans Investigate complex team member allegations and concerns that could implicate significant legal, regulatory, financial, or other risks including harassment, discrimination, retaliation, workplace violence, and other violations of regulations, policies, and procedures Provide recommendations for the appropriate course of action based on the outcome of investigations Use excellent interviewing, interpersonal, and documentation techniques and utilize the designated on-line case management tool for reporting, documenting, and tracking investigations Engage and participate in projects and initiatives related to employee relations investigations Review investigation cases and issue trend data and provide actionable feedback to legal, BP teams, and senior leaders to reduce overall risk in the organization
Posted 30+ days ago
Seasons HospiceVictoria, TX
At Crown Hospice , we provide compassionate, dignified end-of-life care that honors the individual needs of each patient and their family. As a nonprofit organization rooted in service, we are dedicated to enhancing quality of life through clinical excellence, emotional and spiritual support, and strong community partnerships. Position Summary : We are seeking a passionate and strategic Marketing / Community Relations team member to lead efforts in strengthening community relationships, increasing awareness of hospice services, and supporting fundraising and outreach initiatives. This role is critical in building trust and collaboration between our hospice and the communities we serve. Key Responsibilities : Develop and implement community engagement strategies to increase awareness and understanding of hospice care. Cultivate relationships with local organizations, healthcare providers, faith groups, and civic leaders. Plan and manage events, educational workshops, and outreach campaigns. Collaborate with the development team to support fundraising, donor engagement, and volunteer recruitment. Represent the hospice at community meetings, networking events, and public forums. Track engagement metrics and provide regular reports to leadership. Qualifications: Bachelor’s degree in communications, public relations, nonprofit management, or a related field (Master’s preferred). 3+ years of experience in community outreach, development, or healthcare marketing. Exceptional communication and interpersonal skills. Demonstrated ability to build and sustain community partnerships. Sensitivity to the emotional and cultural dimensions of hospice and palliative care. Self-motivated, organized, and comfortable working independently and collaboratively. Why Join Us? Make a meaningful impact in the lives of patients and families. Work with a supportive, mission-driven team. Enjoy flexible work arrangements and generous benefits. Grow your career in a respected and values-based healthcare organization. Powered by JazzHR
Posted 3 weeks ago
ReserveOneNew York, NY
About the Company ReserveOne is expected to be a publicly traded digital asset treasury company providing secure, diversified exposure to crypto with the discipline of public-market governance. Operating at the intersection of traditional finance and digital innovation, we bring institutional-grade transparency, compliance, and execution to the digital asset space. ReserveOne is expected to go public through a $1 billion business combination with M3-Brigade Acquisition V Corp. (NASDAQ: MBAV), targeting a Nasdaq listing under the ticker RONE in Q4 2025. Responsibilities Lead ReserveOne’s go-public journey (SPAC/IPO), including analyst initiation, roadshows, and investor targeting. Own quarterly earnings preparation: messaging, scripts, Q&A, and consensus management. Build and manage relationships with institutional investors, analysts, and key market participants. Partner with finance and legal teams on disclosures, SEC filings, and capital allocation communications. Articulate ReserveOne’s digital asset strategy and differentiate vs. ETFs, trusts, and peers. Execute investor events, presentations, and conferences to broaden our shareholder base. Monitor ownership trends, trading activity, peer valuations, and investor sentiment. Serve as a spokesperson in periods of market volatility, regulatory change, or digital asset shifts. Manage external IR partners and lay the foundation for a scalable IR function. Qualifications Bachelors Degree 7+ years of combined financial services experience (buy-side and/or sell-side) and Investor Relations experience. Proven track record in taking a company public (SPAC or IPO). Strong knowledge of capital markets, financial reporting, and digital assets. Clear, compelling communicator with credibility among investors and analysts. Thorough knowledge of Regulatory Financial Disclosures and other SEC rules and regulations. High integrity, urgency, and ability to thrive in a fast-moving environment. Crypto experience preferred but not required Powered by JazzHR
Posted 3 weeks ago
Safepoint MGA, LLCCharleston, SC
Job description Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to handle an assigned North Carolina-South Carolina coastal territory. Job Summary The Agency Relations Manager will within an assigned region, grow and develop a profitable territory. Optimize growth potential of independent agents while prospecting new agencies. Develop competitor intelligence, collaborate with team members on product, pricing, and agency management decisions. The ideal candidate is a self-starter motivated professional able to work independently and creatively. You will thrive in this role if you are a people person able to connect and engage with all types of personalities. Duties and Responsibilities Represent company at trade association meetings to promote products. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions. Effectively understands and adjusts sales approach to support operational differences between small and large agencies. Identifies agencies interests and ability to grow and motivates agents to succeed. Initiates systematic marketing processes within each agency to attract and retain new business. Possess a strong acumen of influencing the sale of Safepoint products through our agency distribution. Articulate a sales process that is solution oriented, aligning Safepoint's features, benefits, and solutions to agency needs. Initiates a high level of consistent follow up and follow through with agents and team members. Proactively develops business solutions to achieve territory objectives. Maintains flexibility in working with all social styles. Develops collaborative strategic agency management plans with agencies, to achieve mutual business objectives. Prioritize and maximize time and resources to support key focus and responsibilities necessary to achieve success. Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet Company objectives. Expand presence in the marketplace using insurance industry association trade shows and events. Other tasks and projects as may be assigned Essential Functions Ability to travel/drive throughout the assigned territory to conduct face to face meetings with existing agents, prospective agents, and attending trade shows and events. Ability to create and execute strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. Ability to execute the sales strategy of growing Safepoint’s market share in the territory by appointing and coaching new agents. Ability to develop and maintain current knowledge of Safepoint’s and agencies’ computers systems. Ability to stay current on company’s product and pricing changes. Ability to clearly communicate verbally and in writing. Qualifications College Degree or equivalent work experience 5-7 years of related industry experience In-depth Property and Casualty Insurance industry knowledge Excellent oral and written communication and presentation skills Knowledge of Personal and Commercial Lines underwriting guidelines Strong computer skills Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. The employee is required to travel extensively through the assigned territory, the ability to operate a motor vehicle for extended periods of time is required. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to grasp, handle or feel; and reach with hands and arms. The employee is required to operate a motor vehicle for extended periods of time. Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: Market Competitive Wages, PLUS car allowance, and discretionary quarterly bonus program Prof. Development and Educational Assistance Programs Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution Paid Time-Off (Discretionary, PTO, Parental Leave, and others) Company Paid Holidays Health Insurance Dental Insurance Vison Insurance Short and Long Term Disability Insurance Flexible Spending Accounts with Company Contribution Health Savings Accounts with Company Contribution Employee Life and AD&D Insurance Dependent Life and AD&D Insurance Company paid AAA Membership Company paid Identity Theft Protection Other Ancillary Insurance Benefit Programs And more… Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR
Posted 30+ days ago
Grace HealthCorbin, KY
Payer Relations Manager Summary: Management position responsible to assist the Director with planning, directing and coordinating the overall functions of the medical billing and coding office to ensure a health revenue cycle is sustained while improving patient, physician, and other customer relations. The position requires strong managerial, leadership, and business office skills, including critical thinking and the ability to produce and present detailed billing activity reports. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain a proficient working knowledge of CMS-FQHC billing and collection regulations, HRSA Compliance Manual, KY Medicaid FQHC Regulation and CLIA regulations. Ensure the activities of the Grace Health billing team (not limited to: Billing Work Queues, Follow up on Accounts Receivables, Manual Charge Entry, Refunds, Payment Posting, and Unapplied Credits) are performed in a manner consistent with the department’s processes and are completed in a timely manner. Assist in the development, implementation, and sustainability of operating policy and procedures . Oversee hiring and supervision of personnel including work allocation, training, problem resolution, cross training and performance evaluation . Collaborate with Payers, ACO, Director of Quality and other Leaders to ensure processes are established to maximize Pay for Performance outcomes . Audit billing and collection processes to monitor and improve billing and collections operations and provide specific feedback as indicated; examples may include audits of new providers, new services, payers, hospital location, PPS rates, timeliness of A/R f/u, etc. Facilitate compliance audits when concerns are identified as well as coordinate ongoing compliance audits such as Consolidated Claims, VFC, or Annual Wellness Visits; work with leadership to ensure process improvement is implemented as indicated and refunds are issued if an overpayment is identified. Monitor compliance with timely submission of charges, lead efforts to address gaps, escalate gaps to CEO and CFO as indicated . Collaborate with Leadership to submit required reporting, such as cost report information and the quarterly Medicare Credit Balance report. Monitor and report outcome metrics to billing staff and leadership . Review and interpret operational data, including lag days, un-submitted charges, days in A/R, credit balance amounts . Demonstrate proficiency and expertise with the functions within the Electronic Health Record, Epic; maximize the utilization of the system’s functions and reporting . Communicate concerns related to the Revenue Cycle to appropriate leadership and help develop process improvement as needed always ensuring sustainability . Work on special assigned projects . Participate in professional development activities and maintain professional certification as applicable . Ensure thorough communication and exceptional customer service with internal and external customers. Timely F/U with all patients inquires . Other duties may be assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel . Maintain good attendance (daily, meetings, and other assignment tasks) . Maintain timely documentation of all work assignments . Maintain patient confidentiality . Routinely keep supervisor informed about attendance and job assignment. Flexible in being able to multitask . Work effectively and at an efficient pace . Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Excellent organizational, analytical and decision-making skills . Effective leadership and managerial skills . Exceptional customer service skills; must be able to establish and maintain effective working relationships with employees and other Grace Health leader. Effective written and oral communication skills . Highly organized work habits with ability to prioritize . Exceptional computer skills, including knowledge of the EMR/PM and Excel. EDUCATION and/or EXPERIENCE: Bachelor’s Degree in related field . Minimum of three (3) years of experience in a health care setting . Management experience preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, thorough access to compassionate, high quality, primary health care for the whole person” regardless of ability to pay. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR
Posted 30+ days ago
National Education AssociationWashington, DC
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Posting Period: June 26, 2025 - Until Filled Employee Group Type: EXEC Executives Position Type: Regular Salary Range: $218,000.00 - $233,303.00 Position Details: Founded in 1857, the National Education Association (NEA) is America's oldest and largest organization committed to advancing the cause of public education. Headquartered in Washington, DC, NEA proudly claims nearly 3 million members devoted to the following mission: to advocate for education professionals and to unite our members and the nation to fulfill the promise of public education by preparing every student to succeed in a diverse and interdependent world. Our vision is a great public school for every student. The NEA is also the single largest labor union in the United States, advocating for the excellent and equitable public education system that all students, educators, and communities deserve. As an employer, NEA recognizes and honors the right of employees to form unions and collectively bargain. As such, most of NEA's national staff belong to one of three staff unions. NEA seeks a Director of State Affiliate Relations. The Director must be able to support state affiliate presidents' and executive directors' professional development while simultaneously moving NEA's organizing objectives forward in a highly complex environment while balancing the competing needs of various stakeholders. The Director will coordinate and, at times, provide training during the transition and onboarding of new presidents and executive directors. In addition, the Director may provide coaching and organizational development support, as well as partner with state affiliates and support them when they are hiring an executive director. The Director will report to the NEA Executive Director. Due to extensive travel, this position is field-based. Responsibilities: Coordinate and deliver the new state affiliate presidents' orientation and curriculum. Coordinate and deliver the new state affiliate executive directors' orientation and curriculum. Coordinate and deliver the new state affiliate leadership team training and provide ongoing coaching. Coordinate and supervise state affiliate president and executive director confidential mentoring programs. Assess and co-design innovative and effective learning experiences for state affiliate staff and leaders to support their development as leaders. Provide coaching, strategic advice, and organizational development support to state affiliate presidents and executive directors, establishing high degrees of trust and the ability to safeguard confidentiality. Coordinate a comprehensive executive director hiring process that provides support from the initial stage of defining necessary executive core competencies through selection and hiring. Administer the Unified State Executive Directors Program. Act strategically in rapidly changing internal and external environments, advising staff and elected leaders on opportunities and challenges that they are facing. Implement budgets that ensure strong stewardship of members' dues, concentrating on a return on investment for all programs. Other duties as assigned. Qualifications: Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired. Relevant graduate degree and/or certification preferred. A minimum of seven years of NEA association or equivalent experience is required, with at least three years of executive-level experience preferred. Management experience required. Management experience within a union environment is strongly preferred. Experience in creating training for adult learners and strong facilitation skills. Proven skills as an organizer and in overseeing successful organizing efforts. Proven experience with mediation and conflict resolution. Proven experience successfully managing individuals, teams, projects, and budgets, as well as ensuring legal compliance. Experience as an organizational advocate for education, labor, and/or social justice issues. Demonstrated knowledge and skills related to organizational development, strategic planning, and organizational governance. Effective skills in supervision, decision-making, oral/written communications, policy analysis, interpersonal relations, team building, and collaboration. Established high standards of performance to ensure accountability for work results. Experience working collaboratively across a complex organization to ensure effective integration and alignment of resources and programs. Extensive travel required. In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves skill in using a computer and/or laptop; oral and written communication skills; skills in proofreading and editing; use of clear and articulate speech; interpersonal relations skills; reasoning and problem-solving skills; ability to work in a fast-paced environment; ability to sit for long periods, stoop, bend, reach and carry light materials (up to 10 lbs.); and ability to travel by various methods of transportation, e.g., airplane, car. NEA is an equal opportunity/affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. Know Your Rights: Workplace Discrimination is Illegal. To apply for this position or to search for other openings, please go to our jobs page at Careers at NEA (myworkdayjobs.com) NEA Participates in E-Verify. Read more here E-Verify Participation & Right to Work. NEA complies with the DC Wage Transparency Act of 2023.
Posted 3 days ago
Gig USADallas, TX
Our success and our clients’ satisfaction are a direct result of our award winning customer service. Without the ability to initiate customer interactions to expose our clients’ products to the public, our expanding firm wouldn’t be where it is today. This level of customer expertise begins with the training we offer to our Consumer Relations Specialists at the entry level. As a member of our team, you will learn the ins and outs of our clients products and services in order to carry out promotional strategies and assist customers in completing purchases. Job Requirements: 0 - 3 years of experience in retail and/or customer service Previous sales experience preferred Extroverted and outgoing personality Outstanding interpersonal communication skills Ability to multitask and perform under pressure Team oriented with a positive attitude Leadership qualities with strong public speaking skills Must be 18 years of age or older Immediately available for full time work We Offer: In depth / full paid training Cross training in multiple departments Merit based rewards and bonus opportunities Free access to sporting events, concerts, team dinners, and more Performance based travel opportunities Competitive compensation with uncapped earning potential Team oriented environment Classroom training sessions on products and best practices Powered by JazzHR
Posted 30+ days ago
PICA Manufacturing SolutionsDerry, NH
Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you’ll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You’ll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they’re informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you’ll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings – we believe in celebrating success together! Powered by JazzHR
Posted 30+ days ago
NTSOCColorado Springs, CO
Position Summary The Provider Relations and Marketing Specialist plays a key role in connecting families, providers, and the community to the organization’s pediatric home health and outpatient therapy services. This position is responsible for cultivating strong relationships with physicians, hospitals, schools, and referral sources while also leading community marketing initiatives and events that highlight the organization’s commitment to empowering children, adults, and families through compassionate, comprehensive care. Salary: Starting annual salary of $50,000, negotiable based on experience Full time and in-office Benefits: 403(b) 403 (b) matching Dental insurance Health insurance Paid time off Vision insurance Flex Spending account Health Saving account Life Insurance Critical Illness, Short-term and long-term disability and accident insurances Performance Expectations for All Employees: Consistently demonstrates the agency’s mission to provide quality services for all patients to allow them to remain in their homes and live with independence and dignity for as long as possible. Protects confidential information and understands responsibilities regarding the Health Insurance Portability and Accountability Act (HIPAA) and protected health information (PHI). Complies with safety instructions, observes safe work practices, and provides input on safety issues and promotes a safe work environment. Meets the agency’s expectations for exemplary customer service. Pursues learning opportunities to enhance personal and professional capabilities. Adheres to all agency policies and procedures. Complies with all local, state, and federal laws and regulations. Attends required meetings. Performs other job-related duties as assigned or required. Key Responsibilities Provider Relations Build and maintain collaborative relationships with pediatricians, specialists, hospitals, clinics, and school systems to promote referral partnerships. Act as the primary liaison between the organization and healthcare providers, ensuring seamless communication and timely support for referrals. Conduct regular provider visits to educate staff on available therapy and nursing services, gather feedback, and strengthen partnerships. Monitor and report referral trends, providing leadership with insights to guide growth strategies. Support physicians, nurses, and case managers in navigating referral processes to ensure timely access to care for children and families. Community Marketing & Events Represent the organization at community events, health fairs, school functions, and family-centered activities to increase visibility. Plan and execute signature events (e.g., holiday celebrations, educational workshops, family resource fairs) to engage the community and highlight organizational programs. Partner with schools, nonprofits, pediatric practices, and community agencies to expand outreach and build collaborative initiatives. Serve as a visible ambassador for the organization—building goodwill, trust, and recognition among families and community leaders. Coordinate sponsorship opportunities and collaborative marketing efforts with local partners to enhance community presence. Marketing & Outreach Work with leadership to design targeted marketing campaigns that emphasize pediatric expertise, therapy services, and family support programs. Develop referral packets, brochures, and digital content for both healthcare providers and families seeking services. Utilize social media, newsletters, and digital platforms to highlight success stories, events, and community initiatives. Monitor community trends and competitor activity to refine outreach strategies. Collaboration & Reporting Partner with admissions, clinical leadership, and compliance teams to ensure marketing and provider engagement align with quality care standards. Maintain accurate records of provider contacts, outreach activities, and event participation. Provide leadership with regular reports on referral activity, event outcomes, and community engagement efforts. Qualifications Bachelor’s degree in Marketing, Communications, Healthcare Administration, Education, or related field (preferred). 2+ years of experience in pediatric healthcare, home health, therapy services, or community outreach. Proven experience in event planning, public relations, or community engagement. Excellent interpersonal and communication skills, with the ability to connect with providers, parents, and community stakeholders. Knowledge of pediatric healthcare systems, referral networks, and family-centered care models. Ability to travel locally, manage multiple priorities, and work occasional evenings or weekends for events. Proficiency with Microsoft Office, CRM systems, and social media/digital marketing platforms. Core Competencies Relationship Building with Providers & Families Community Engagement & Event Planning Pediatric & Family-Centered Communication Strategic Marketing & Outreach Adaptability & Problem-Solving Data Tracking & Reporting Work Environment Regular travel to provider offices, hospitals, schools, and community events is required. Evening or weekend participation may be needed for family- and community-centered events. Powered by JazzHR
Posted 2 weeks ago
Price SolutionsBoulder, CO
Price Solutions specializes in the development of cutting-edge marketing campaigns, allowing us to safely generate revenue and extend company outreach for our top industry leading clients. Currently, our Denver team is offering extraordinary PAID internship opportunities and entry level roles for green professionals. We are looking for ambitious and creative forward thinkers that will engage directly with clients in order to contribute fresh ideas to our sales and marketing teams. Responsibilities include: Scheduling daily sales appointments and meetings Developing and executing innovative marketing campaigns Engaging with consumers to secure accounts and ongoing business Cross trainings in all departments (Sales, Business Development, Marketing) Staying up to date on product knowledge to provide five-star service Qualifications: Ability to thrive in a fast-paced environment with competitive pay options Exhibits a high level of urgency while delivering unmatched client satisfaction Embodies a positive attitude, accountability, and an openness to diversity Takes initiative in order to respond accordingly to any situation that may arise Superb interpersonal and communication skills, both written and verbal This entry level role allows both hands-on experience and classroom training from our nationally recognized management team. Trainees are to represent our company with professionalism and practice honesty and integrity in all business transactions. Those with experience or interest in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. Powered by JazzHR
Posted 30+ days ago
UnitedHealth Group Inc.San Diego, CA
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Primary liaison between the client and MSO for the delivery of Managed Care Administrative Services. Responsible for concise and complete explanations of all phases of services from each MSO Department to the assigned IPA groups and resolving issues between them. Primary Responsibilities: 5% - Coordinates and co-chairs all client board and regional meetings within assigned territory. Maintains official copies of minutes, agendas, and credential signatures at the MSO's office. Sends announcements regarding scheduled meetings, makes phone calls to verify attendance (quorum), orders refreshments and sets up/breaks down the meetings. Prepares, or directs the preparation of, agendas, handouts, and meeting minutes. Represents management at all meetings with clients in an appropriate and professional manner 30% - Serves as a resource for internal referrals on provider issues. Supports the Client Services Department in resolving provider issues and responds to training needs identified by other MSO departments such as Claims and Medical Management. Interfaces with Health Plan staff as required. Effectively problem solves issues as identified; documents all contact with providers/office staff in the provider's file. Monitors' clients need to evaluate satisfaction levels and identifies trends and areas requiring improvement 30% - Manages the interface between providers, the MSO, and the health plans. Remains accessible to providers and their office staff. Leaves specific instructions about how to be reached within and outside the office. Utilizes email and the cell phone to maintain productivity within and outside the office. Schedules regular visits to physician offices to provide education, training, and customer service. Establishes and maintains solid, productive relationships with office staff by providing superior customer service and effectively solving issues. Stays current with activities in the market by developing an open rapport with the offices. Represents management at all meetings with clients in an appropriate and professional manner 5% - Recruits providers in designated geographic areas, negotiates provider contracts within specified guidelines and assists the Director of Network Management in all phases of network negotiations and contracting. Investigates interested providers for consideration by the regional committee. Notifies health plans and appropriate internal departments of provider contract and status changes. Functions as a messenger between plans and IPA clients, as applicable, during contracting functions 10% - Develops provider manuals, provider directories, provider communications, and other related materials; and facilitates the distribution of such information 15% - Internet portal user set-up, training, documentation, communication and troubleshooting with vendors, as necessary 5% - Completes other duties as requested and assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of experience in managed care operations and/or a clinical/office setting Experience training individuals on managed care policies and procedures in small or large groups. Presentation skills Experience organizing meetings and taking minutes Knowledge of CPT, ICD-9 Codes Exposure to contract language, rates, and coverage definitions Computer literacy, including competence with various word processing and managed care programs. Microsoft Office familiarity Demonstrated ability to communicate in a professional manner, have critical thinking skills, and work independently Demonstrated ability to work effectively with a wide variety of people at all levels Demonstrated ability to conduct on-line meetings and conference calls Proven excellent organizational and people skills Reliable transportation, valid California Driver's License, and proof of insurance Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 2 days ago
Apellis Pharmaceuticals, Inc.Waltham, MA
Position Summary: Apellis is looking to hire a driven and knowledgeable Associate Director, Investor Relations to join the Finance team. Reporting into the Head of Investor Relations, this individual will contribute significantly to the development and execution of an integrated communications strategy that aligns with and promotes Apellis' value proposition, milestones and achievements and will serve as a point of contact for the investment community. Responsibilities: Help to plan and execute a comprehensive, strategic investor relations program to increase Apellis' visibility with the investment community Collaborate on quarterly earnings processes - preparation of materials including earnings conference call scripts, press releases, Q&A documents, and other associated materials for sell-side and buy-side post-earnings calls Maintain analyst consensus spreadsheet, collaborating closely with finance to develop a comprehensive understanding of both internal and external expectations Prepare materials for Board of Directors and executive committee on IR activities, share ownership, and valuation as needed Assist with the ongoing refinement of key messaging and market positioning based on company performance, market perception, expectations, peer performance and relative valuation Provide counsel to senior leadership on how to effectively engage with the investment community Support additional investor-focused conference calls, meetings, analyst days, and non-deal roadshows Ensure compliance with regulatory requirements and industry standards in all communications activities Serve as a point of contact for the investment community Qualifications: Bachelor's degree in business, finance or accounting related; advanced degree preferred. Over 10 years of relevant experience, ideally in investor relations, equity research, or capital markets within the biotechnology or life sciences industry. Ability to travel occasionally. Skills, Knowledge, and Abilities: Financial modeling expertise and comprehension of valuation methods used by analysts and investors Understanding of regulatory compliance and reporting requirements for publicly traded companies; familiarity with scientific or healthcare regulations and market Working knowledge and understanding of the capital markets, as well as a thorough understanding of key metrics for companies in the industry Communication skills and presence: ability to express oneself clearly and concisely with excellent interpersonal skills, written and verbal communications Strong attention to detail, both in messaging and in written documents Ability to work in a fast-paced environment and to handle multiple tasks Benefits and Perks: Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/benefits/ to learn more. Company Background: Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases. For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn EEO Statement: Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law. For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Posted 5 days ago
The Capital Group Companies IncNew York, NY
"I can succeed as the Head of Consultant Relations, Institutional Segment at Capital Group." The Head of Consultant Relations, Institutional Segment is a senior leadership role responsible for driving Capital Group's consultant engagement strategy across the institutional marketplace. This hands-on role includes coverage of key consultant firms in conjunction with the existing team, focused on Public Funds and Taft-Hartley plans, while also leading, managing and mentoring a team of Consultant Relationship Managers. The role is critical to expanding Capital's presence and influence within Tier 1 and Tier 2 consulting and OCIO firms, aligning with the firm's long-term strategic growth objectives. Key Responsibilities: Lead, manage and mentor a team of Consultant Relationship Managers and Field Consultant Engagement Managers, serve as a player/coach providing strategic guidance, coaching, mentoring and performance management as needed. Lead, evolve and execute a national consultant engagement strategy aligned with Capital Group's institutional growth goals that positions Capital Group as the strategic partner of choice to key consultant and OCIO firms. Oversee the evolution and execution of the Field Consultant Strategy to deepen engagement with field consultants, retain assets, and drive cross-sell opportunities with their underlying clients Drive the overall asset growth of the institutional business (both defined contribution and defined benefit), especially amongst G4 and strategic consulting firms. Partner with the broader distribution organization to develop business strategy in line with the Long-Term Strategic Plan and lead sales efforts across consultant firms to advance Capital's standing within the institutional marketplace. Directly manage senior relationships with key Public Fund and Taft-Hartley focused consultant firms, in conjunction with Consultant RM including responsibility for relationship building, ratings, sales, and retention. Partner with the Public Funds business development team to increase consultant-driven placements and ratings, and to support the customized requirements of public sector mandates Partner with Corporate business development team to increase consultant-driven placements and ratings. Partner with OCIO business development team to increase consultant driven placements. Serve as member of Institutional Sales Leadership Committee. Partner with Product, Marketing, and Investment teams to develop marketing strategies and to deliver compelling content and solutions tailored to consultant needs. Work effectively with sales and client relations leadership and colleagues in an effort to broaden relevant institutional relationships. Represent Capital Group at industry events, conferences, and consultant forums. Additional responsibilities as assigned. "I am the person Capital Group is looking for." You have 15+ years of experience in institutional sales, consultant relations, or investment strategy roles, with substantial time spent in a strategic leadership and people management role and a strong track record of leadership and execution. You have a deep understanding of the institutional consultant landscape, and strong established relationships within the Public Funds and Taft-Hartley segments, in addition to the Corporate segment. You have a proven ability to influence senior stakeholders and drive strategic initiatives across complex organizations. You have strong investment acumen, including knowledge of portfolio construction, asset allocation, and investment vehicles. You have a broad understanding of the evolving dynamics in the institutional marketplace, especially amongst the large market. You have substantial technical knowledge of different investment products/strategies and vehicles across asset classes. You have a history with an organization that is respected for its position in the institutional arena. You have a CFA; an advanced business degree is preferred. You must have the Series 7, 66 (or equivalent) and 24. You are able to travel frequently to meet with a nationally dispersed team and consultants, and to attend industry events. Base Pay Range $267,000 - $305,000 In addition to a highly competitive base salary, you will receive two annual bonuses and a generous retirement contribution. In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here. Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
Posted 3 weeks ago
inMobipismo beach, CA
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising, you'll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com An ideal candidate is someone who can communicate and deal effectively with senior government officials / bureaucrats and ministers as well as internal teams to create a seamless flow of information to drive policies favoring the company and the industry. The person will support the SVP, Public Policy in identifying key policy issues, gather views and opinions, and distill and share the company's perspective on those issues with external stakeholders. Job responsibilities Support SVP, Public Policy in identifying key policy issues, stakeholders and influencers towards achieving positive outcomes for the various businesses of InMobi. Maintaining and sustaining communication channels with industry leaders, policy makers, regulators at a central and state level Help develop policy positions on economic regulations affecting the Internet and gaming industries in India and devise strategy to engage stakeholders Identify, monitor, and analyze competition and trade policy issues in India and apprise SVP, Public Policy to chalk out the direction Engaging directly with government, political leaders and policy makers and help with setting up meetings with senior bureaucrats and important decision makers in various ministries Advise internal teams on public policy matters to guide development of products, services and policies related to these Represent the company in meetings with internal and external stakeholders, if required Essential qualifications Masters degree level in related fields; passionate about internet, tech products and services 10+ years of experience in working with government department and on public policy issues Exceptional contacts in the policy making space Exceptional personal, political, analytical, organizational and people management skills Excellent interpersonal and presentation skills, sound judgment and decision-making skills Strong professional reputation in the industry for personal level of ethical conduct, confidentiality and integrity Preferred qualifications Experience in a relevant business or non-governmental organization or think tank, or in a political, governmental or regulatory context Ability to quickly get up to speed on complex technical and regulatory issues Ability to work independently as well as a team player in a multi-task work environment The InMobi Culture At InMobi, culture isn't a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values - thinking big, being passionate, showing accountability, and taking ownership with freedom - guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace. Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more!
Posted 30+ days ago
ThreatLockerOrlando, FL
COMPANY OVERVIEW ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. POSITION OVERVIEW We are seeking a Executive Media Relations Strategist with deep media experience, a proven track record of securing national coverage, and strong relationships across top-tier outlets. This role is ideal for a former journalist or reporter who understands newsroom dynamics and knows how to shape and pitch stories that resonate with major media. This position will serve as a key strategic media advisor, responsible for developing and executing high-impact media relations strategies, securing interviews in national and major metropolitan markets, and leading crisis communication efforts. This role will also oversee community relations and public-facing narratives to elevate and protect the brand’s reputation. JOB SCOPE Media outreach & placement Leverage existing media relationships to secure interviews and feature coverage in national and top-tier regional outlets. Proactively pitch thought leadership, company news, and reactive commentary on industry issues. Build and expand relationships with reporters, editors, and producers across print, digital, broadcast, and radio. Story development Coach internal subject-matter experts for media engagements. Collaborate with executives, product leaders, and marketing team to identify newsworthy storylines and develop compelling messaging. Draft and pitch press releases. Crisis communications Lead strategy, messaging, and response during high-pressure media situations. Develop and maintain crisis comms playbooks and media holding statements. Community & public relations Drive programs that enhance the company’s visibility and credibility in key markets and communities. Build relationships with community organizations, government stakeholders, and local press. Strategic communications Contribute to executive communications strategy including op-eds, speeches, and thought leadership campaigns. Monitor media trends and sentiment, providing regular reporting and insights to senior leadership. REQUIRED QUALIFICATIONS Former journalist or news producer with at least 5 years of newsroom experience at a national or major-market outlet (e.g., CNN, CNBC, Bloomberg, NYT, WSJ, LA Times, etc). Minimum 8–10 years of experience in media relations, public relations, or strategic communications. A well-established and active network of national and local reporters. Proven ability to secure major earned media placements (portfolio or pitch examples strongly preferred). Exceptional written and verbal communication skills. Strong judgment and experience managing sensitive or crisis-level communications. Ability to work cross-functionally with executives, legal, marketing, and product teams. Calm, confident presence in high-pressure situations. WORKING CONDITIONS The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed. Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations. While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.
Posted 1 week ago
CuldesacTempe, AZ
Who We Are Culdesac Tempe is a mixed-use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager. However, we call it Neighborhood Management because this so much more than just an apartment complex. Read more about our vision, our product, and how we are changing how people live, work, and move: Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder) The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times Watch New Car-Free Neighborhood in Arizona - NBC Nightly News with Lester Holt Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast 11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder) We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator. The Role Culdesac is growing our team and looking for a Resident Relations & Leasing Coordinator at Culdesac Tempe and La Paloma to help with our mission, working from our Tempe neighborhood office. The Resident Relations & Leasing Coordinator is responsible for providing exceptional customer service and supporting the leasing process from initial contact to move-in. Responsibilities include managing community events and answering resident questions to ensure a high level of resident satisfaction. You will generate and contact leads, coordinate tours of our neighborhood, and oversee the application and move-in processes. The Requirements While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. Experience providing exceptional customer service to residents, guests, and public, while managing the day-to-day operations of a community. You will support overall community engagement and neighborhood experience that will include residents, retail partners, and local community members. You support daily administrative tasks, such as answering phones, greeting residents, and supporting the property management team with any special projects. Experience with lead generation and attracting prospects. You bring a sales mindset to increase interest through nurturing and educating, with the ultimate goal of converting leads to residents. Experience with CRM and property management software is a plus. Ability to make decisions quickly and work in a fast-paced environment. Passion for understanding our brand and interest in sharing our brand with new prospects. Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours. Prioritizes a lifestyle leveraging public transportation, micromobility , and other alternatives to private cars. Locations We are headquartered in Tempe, AZ. This position is an onsite role at our Tempe Neighborhood. Benefits & Perks 🏥 Benefits Package - Includes options for medical, dental, and vision. 🐣 Parental Leave - Up to 12 weeks paid time off for qualifying events. 🏦 401K Savings - Menu of savings types through Guideline. 🚲 Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (e.g., e-bike, e-scooter, micro-mobility accessories). 🛴 Car-Free Commuter Benefit - $200 per month paid by Culdesac. 🏡 On-Site Living Discount - 30% discount on base rent for 1 unit at a Culdesac-managed property. 💰 Eligible for participation in performance-based commission plan in accordance with company policy. Our Values As sprawl became commonplace in our cities, we grew less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon pollution. Cars and roads began to dictate development decisions and shape urban life. At Culdesac, we blend technology, real estate, and culture to reimagine daily living. Come help us make our residents happier, healthier, and more productive — both in the years they spend with us and in the moments they share together. At Culdesac, we: Work as a team Be inclusive, drawing on the strengths of people who bring a different perspective. Find ways to work together that overcome disciplinary and geographic separations. Act from ownership Be output oriented. When we see a problem, we roll up our sleeves and fix it. Don’t let blockers stop you from seeing your work through to the end. Rule 0, then iterate Don’t start from scratch: learn from our own and others’ previous attempts. Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today. Then, we learn from our own designs to continually improve. Design for humans Ask people for feedback and observe behavior. Only users know if we’re creating value for them. Human paradoxes and contradictions are our opportunity to create joy. Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules. Create and capture value Focus on what our residents value: profitability is essential for sustainability and allows us to scale. Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars. We build value by executing on the fundamentals and excelling at mobility, community, and open space. Next Steps If you think Culdesac might be a good fit, we encourage you to apply! If we move forward, here's our typical process: 1. A 15-minute call with a recruiter to understand your high-level background and cover logistics & expectations. 2. A 30-minute onsite interview with our Community Manager to understand your work product and a list of company scenarios. 3. A 30-minute onsite interview with our People Team overviewing how you would fit in Culdesac’s mission, vision, and culture. 4. At each step, we leave time for you to ask us questions. We look forward to hearing from you! Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted 2 weeks ago
Marcus & MillichapDenver, CO
Mission Capital Advisors ("Mission Capital"), a subsidiary of Marcus & Millichap Capital Corporation ("MMCC"), is a leading Third-party Due Diligence provider and Loan Sale Advisor. Mission Capital is seeking Director and Vice President level candidates to join our client relationship team. The candidate will work with the senior members of the Due Diligence and Loan Sale Advisory teams. The candidate will have broad knowledge of the bank and non-bank lending market and familiarity with all single-family mortgage debt originators and capital market participants. Product knowledge should include new originations, performing, re-performing, sub-performing and distressed asset classes. The candidate should possess relationships with debt capital markets participants, including mortgage loan originators, community, regional, money center and international banks, investment banks, specialty finance companies, and funds. The anticipated salary is $150,000.00 - $150,000.00 plus commission. KEY RESPONSIBILITIES: Build and maintain strong collaborative relationships with clients and key decision-makers at loan originators requiring third-party review diligence for securitization or buy/sell projects. Identify and engage with active participants in the capital markets loan purchase and sale environment. Proactively research and connect with loan originators, banks, special servicers, debt funds, private lenders, hedge funds, CDO/CLO managers, and other market players to source due diligence projects and loan trading support opportunities. Drive both new business development efforts as well as maintaining client relationships with existing clients. Represent the organization at industry conferences and events, scheduling and attending meetings with both existing and prospective clients. Develop and share innovative ideas and strategic insights to enhance client engagement and promote leadership in the field. Maintain comprehensive tracking and reporting of business development initiatives to ensure transparency and alignment with organizational goals. Expand market and sales opportunities by collaborating with the Mission Capital Advisors Loan Sale Advisory Team to align loan sales and due diligence opportunities and provide support in executing loan sale transactions. KEY ATTRIBUTES: Possess extensive relationships with, and in-depth knowledge of, a wide range of loan origination companies. Investment banking and/or origination secondary marketing trading experience. Mortgage, real estate or structured products experience at financial services or real estate private equity firm (bank, consulting/accounting, REIT, hedge fund) or Prior career experience in structured products, lending, special servicing, corporate development, or real estate underwriting / investment analysis at a financial institution or Prior career experience in residential loan sales at an established brokerage/advisory firm (consumer loan and/or MSR sales experience a plus). Strong MS Excel, PowerPoint, and database skills with Salesforce experience a plus. Strong business writing skills. Attention to detail. Ability to work as part of a team. Strong drive and desire to take on responsibility. Likes and prioritizes work with a genuine interest in debt capital markets / real estate. Benefits & Perks Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance. Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Additional benefits may be available based on position and eligibility. We are committed to supporting our employees’ well-being and professional growth. #LI-CT1 Mission Capital Advisors (MCA) is a leading national loan sale advisory, due diligence and capital markets firm providing an integrated platform of secondary market loan portfolio brokerage, valuation, transaction management and data/document curative services for the commercial and residential loan markets. Mission Capital Advisors was acquired in 2020 by Marcus & Millichap (NYSE:MMI), a commercial real estate and finance services firm with 2,000 investment sales and capital markets professionals located in more than 80 offices across the U.S. and Canada. With a market cap of nearly $ 1.8B and $40B to $50B of closed transactions annually, Marcus & Millichap adds deep capital markets expertise, investment sales, market intelligence, and extensive research to MCA’s resources. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 30+ days ago
Sr. Artist & Promoter Relations Manager - Latam
LIVE NATION ENTERTAINMENT INCBeverly Hills, CA
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Job Description
Job Summary:
Location: New York, NY | Los Angeles, CA | Miami, FL
Division: Ticketmaster Music
Line Manager: Director, Artist & Promoter Relations- LATAM Lead
Contract Terms: Permanent, Full Time
THE TEAM
Ticketmaster is the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theatres, Ticketmaster now processes over 500 million tickets a year. Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific and employs over 6,500 people. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.
Ticketmaster Music manages our global concert line of business. We're the commercial engine behind the world's biggest tours and we represent touring artists and their promoters inside of Ticketmaster. Our mission is to develop, configure, and manage innovative and distinctive software solutions on behalf of these artists that capture and convert concert ticket demand, optimize prices, and provide key insights and fan interactions. Our deep understanding of touring artists' business needs, and our access to the technological scale and expertise of the global leader in ticketing enables ''Artist-Driven, Ticketmaster-Powered'' outcomes that are transforming the global concert industry.
THE JOB
The Sr. Artist & Promoter Relations Manager LATAM is the face of Ticketmaster Music to the artist community and plays a critical role in cultivating strategic relationships with the teams supporting some of the largest touring artists in the world. This team member is an expert on all relevant TM products and services in order to educate the artist community and help them reach their touring goals.
The Sr. Artist & Promoter Relations Manager acts as an advocate for artists within Ticketmaster, representing their interests and working cross-functionally to achieve established tour goals. This role is relied upon to provide critical insight into the touring business, with a strong understanding of market landscape, local capabilities and onsale experiences across Latin America.
This role builds strategic partnerships with promoters and collaborates closely with local Ticketmaster teams throughout LATAM. They are responsible for navigating regional nuances while aligning with global teams to deliver consistent outcomes for clients. Additionally, this position supports the adoption of new tools and best practices across the region to drive successful tour strategies and outcomes.
This role requires fluency in English and Spanish for client and peer communication, and includes 2-3 trips per quarter within the U.S. and Latin America (e.g., Mexico, Brazil, Colombia, Chile, Peru), totaling roughly 20 travel days or about ~20% of the role.
WHAT YOU WILL BE DOING
Serve as the primary liaison between artists, promoters, and Ticketmaster LatAm teams, ensuring overall client satisfaction and seamless tour support throughout the year.
Build strong consultative relationships with promoters, agents, managers, and LatAm Ticketmaster colleagues, supporting both client and peer success across the region.
Educate clients on Ticketmaster programs and tools, including VIP, pricing tools, Artist Sign-Up, Ticketmaster Request, SafeTix, digital ticketing, SmartQueue, abuse prevention, TM+, and TM1, and understand the different offerings across Latin America.
Collaborate with clients to establish tour goals, communicate them across LatAm Ticketmaster teams, and monitor progress toward achieving them based on local capabilities.
Provide first-line support for day-to-day client needs, guiding internal teams and motivating peers to deliver against tour objectives.
Leverage deep knowledge of the Latin American market to inform client and product solutions, accounting for local complexities while setting realistic expectations for global promoters less familiar with the region.
Partner with Global Marketplace Operations, Tech Ops/Engineering, Abuse/Fraud, and Client Support during major onsales to align LatAm practices with global standards, ensuring consistency while addressing regional nuances.
Work closely with LatAm market leads to understand country-specific differences and integrate that knowledge into strategies for promoters and global partners.
Represent Ticketmaster in client and internal meetings, presentations, and onsales across the region, communicating fluently in both English and Spanish.
Travel 2-3 times per quarter within the U.S. and Latin America (~20 days, ~20% of the role).
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Bachelor's degree with 8+ years of music industry experience.
Prior work at a ticketing company, label, management company, promoter or talent agency preferred.
Strong existing relationships with touring promoters, artist managers, and agents, with deep knowledge of the live industry value chain.
Passion for music and relationship-building, with proven ability to navigate the cultural and business landscape across Latin America.
Bilingual in English and Spanish (verbal and written) for direct client and peer communication; able to deliver presentations, lead educational meetings, and write effectively. Portuguese proficiency is a plus.
Familiarity with ticketing systems, products, websites, and apps including Ticketmaster. Salesforce experience is a plus.
Proficient in Windows and Google product suite.
Strong analytical and problem-solving skills, with a proactive, execution-focused mindset and sense of urgency.
Excellent organizational skills and attention to detail, with the ability to manage cross-departmental projects and drive teams toward shared goals.
Outstanding communication skills, both written and verbal, with the ability to simplify complex information for clients and colleagues.
Professional, courteous, and collaborative in all client and company-facing interactions.
YOU (BEHAVIORAL SKILLS)
The following attributes determine how the role will be carried out and are required to be a success:
Curious- Comfortable asking questions and interested in understanding the details
Confident- Comfortable with uncertainty and able to guide others through it.
Independent- A self-starter with a bias toward action and execution
Collaborative- Work well independently but thrive in teams, engaging other viewpoints and perspectives.
Empathetic- Listen and connect with others before responding or deciding.
Organized- A great note-taker with exceptional organizational skills and attention to detail
Driven & Patient- Recognize that building trust and relationships across regions takes time and persistence.
BENEFITS & PERKS
Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars:
- HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH: 401(k) program with company match, stock reimbursement program
- FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS: Volunteer time off, crowdfunding match
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability- Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork- While we celebrate individual achievements, we know have more success as a team.
Integrity- We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
- ---------
The expected compensation for this position is:
$80,000.00 USD - $100,000.00 USD
Pay is based on a number of factors including market location, qualifications, skills, and experience.
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