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Arcade logo

Agent Developer & Developer Relations Advocate

ArcadeSan Francisco, California
Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch. Why? Because AI is trapped in a chat box. It can't take real actions in the real world. We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future. The Revolution Needs You Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big. Why This Is The Opportunity of a Lifetime Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone. Dream Team : We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms. Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us. Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building. Backed By The Best : Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge. The Challenge We're arming AI with real capabilities, and we need someone to show developers how to unleash them. As our Developer Relations Advocate & Agent Developer, you will be showing the world what is possible with state-of-the art demos and agents. You will be using your existing AI/LLM knowledge to build exciting and novel agents that excite & educate, often open-sourcing them. You will of course be building with Arcade, as well as the tools and frameworks of our many partners to push the art-of-the-possible forward. You will become user-0 of Arcade, and collaborate with the engineering and product teams to build, test, and document our newest features. Then, you will be using your pre-existing networks and reach to share your work with the developer community at large, by creating and sharing videos and blog posts online, and by speaking at meetups and conferences in the real world. This will include travel and networking to succeed. What You'll Do Build : Create bleeding-edge demos showcasing Arcade's products and ecosystem partners, while teaching developers how to make agents that really work. Public Speaking and Evangelism : Be the face of Arcade within the greater AI developer community. Represent Arcade at conferences, community meetups, and customer events. Become an ever-present source for information and ideas. We expect you to already know the best conferences and meetups for agent developers, and what would make a memorable presentation. Marketing and Awareness : Increase adoption of Arcade’s product. Build brand awareness in the developer community. Advocacy and Community Engagement : Engage with developers in Arcade’s community, educating and gathering feedback for the product and GTM teams. Required Skills Expert agent builder and proficient with at least one agent orchestration framework (Langchain, Mastra, etc) 3+ Years of professional software development experience using Python and/or Typescript 3+ years of developer relations, developer marketing, or similar related experience. A large, pre-existing audience on social media, YouTube, LinkedIn, or similar platform. Enthusiastic about public speaking and direct developer engagement both online and in person. Experience creating new communities of engaged users and partners. Passion for AI and its impact on our technological world - you’ve built agents before and understand their power and the problems. Video production and editing skills Strong teamwork and communication skills High motivation and ability to work on a fast cadence - shipped is better than perfect. Join The Movement We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution. If you want to look back in 5 years and say, "I helped build that", then we want to talk to you. Ready to make AI actually useful? Apply Now

Posted 30+ days ago

GE Appliances logo

Inbound Customer Service Agent – Consumer Relations (Remote)

GE AppliancesRapid City, South Dakota

$17+ / hour

The GEA Way At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoringWork-from-home opportunities (equipment provided)No weekend shiftsPaid time offMedical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company matchShort-term and long-term disabilityLife insuranceAppliance discount programTuition reimbursementGym membership reimbursementCareer growth opportunities Position Inbound Customer Service Agent – Consumer Relations (Remote) Location USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD How You'll Create Possibilities As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Posted 2 weeks ago

Activision Blizzard logo

Employee Relations Specialist

Activision BlizzardAustin, Texas

$72,720 - $134,460 / year

Job Title: Employee Relations Specialist Requisition ID: R026330 Job Description: Title: Employee Relations Specialist Reports to: Director, Employee Relations Location: Austin, TX or Bloomington, MN Your Platform Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources, Finance and Supply Chain. Located in our global headquarters in Santa Monica, we encompass equal parts agility, creativity, and rigor to enhance the employee and player experience. To learn more, check us out at www.activisionblizzard.com or on Twitter at @ATVI_AB . Your Mission The ABK ER team serves as a key driver of workplace culture by effectively handling critical and sensitive employee relations issues across all Activision Blizzard businesses. Our team operates with the highest level of integrity and works with the proven ability to gain trust from all levels of the organization. An ER Specialist on this team is a trusted partner who is an effective communicator and can influence leadership, gain alignment, and implement change. You will work in close partnership with HR and Legal teams to drive consistent ER processes across the organization while minimizing risk and ensuring a positive ethical workplace. A successful candidate exercises sound judgment, while balancing acting with a sense of urgency and need for attention to detail; maintains composure in a fast-paced, fluid environment and successfully navigates ambiguity to build consensus and achieve resolutions; coaches and influences all levels of employees and successfully delivers difficult messages; conveys emotional intelligence while handling sensitive situations; and is able to analyze and leverage data to produce high-quality written work product to support workplace initiatives and recommendations. Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following accountabilities: Conduct reviews of sensitive employee relations issues. Partner with Activision Blizzard’s Ethics & Compliance and Legal teams to resolve conflicts and successfully implement solutions for workplace issues. Make recommendations in consultation with COEs following investigations of policy violations or cultural concerns and determine appropriate resolution or disciplinary action. Assist with drafting coaching or disciplinary documents and talking points. Provide consultative support, coaching, and guidance to business leaders, HR Business Partners, and internal stakeholders on performance management, conduct issues, and complex or high-risk employee relations matters. Ensure timely and thorough documentation of employee relations cases, including detailed case notes and supporting materials within the ER case management system. Contribute to manager growth through ER training initiatives, including identifying training needs within the supported BU, and deliver training on fundamental ER topics. Facilitate and support interactive processes with employees seeking a reasonable medical accommodation. Assist with various ad hoc ER and HR department projects, as needed. Player Profile Undergraduate degree required 3+ years of direct Employee Relations experience (or in combination with HR Business Partner/Generalist or Employment Legal experience) Skilled in MS Excel, Word, SharePoint & PowerPoint and open to learning new technologies Labor Relations knowledge or experience with supporting Unionized employees a plus. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com General employment questions cannot be accepted or processed here. Thank you for your interest. Our World Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional, and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ . In the U.S., the standard base pay range for this role is $72,720.00 - $134,460.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Posted 2 weeks ago

Spectrum Control logo

Customer Relations Specialist

Spectrum ControlPhiladelphia, Pennsylvania
At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend . We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.

Posted 4 weeks ago

Careington logo

Dental Network Provider Relations Specialist

CareingtonFrisco, Texas
Careington International is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same, to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team. We are based in Frisco, TX and employ prospective candidates that are able to work in a Hybrid work arrangement, 3 days in the office per week, Tuesday through Thursday, from 8:00 a.m. to 5:00 p.m. If you are looking for a great company culture filled with rewarding career advancement opportunities, this is the place for you. The Dental Network Provider Relations team is the primary liaison between Careington and our individual dental offices, and a key component to educating and assisting our providers on a day-to-day basis. This role also involves working with network development’s other core divisions like credentialing and recruitment, as well as working externally with Careington’s clients and their provider relations departments. Individuals who have prior experience within the dental or medical insurance industry are strongly encouraged to apply. Duties & Responsibilities : Act as liaison between providers, members, and act as the dedicated liaison for assigned clients Answer phone calls from providers and handle inquiries in real time Resolve provider calls effectively and efficiently, with the intent for one-call-resolutions when possible Contact provider offices to resolve member billing and quality of care grievances Negotiate refunds from provider offices on behalf of the member if overbilling has occurred Professionally write resolution letters due to member billing or quality of care inquiries Educate provider offices on plan administration, plan participation, and other facets of Careington’s network by phone Work with marketing and team to create education materials and distribute them to the network Audit offices for participation and plan administration Work with compliance on addressing escalated issues Willing to perform all other responsibilities as assigned and assist in other department projects as needed Maintain a thorough working knowledge of Careington’s Network Development department and functions Knowledge, Skills, and Abilities: Must be a self-motivator with a high desire to add value to the day to day operations of the department Possess high level problem solving and analytical thinking skills that will assist in making independent judgment decisions to provider/member inquiries Strong conflict resolution skills to de-escalate Have a strong sense of time management and organizational skills with the ability to effectively manage various daily tasks Must be able to retain and apply learned information to all request presented A strong knowledge of basic mathematical calculations is required Impeccable communication skills – both written and verbal Must have professional phone demeanor and superb listening skills for callers Minimum Qualifications and Requirements: Proficient within MS Office Suite products: Word, Adobe, Excel, Outlook Phone experience; engaging with inbound callers Dental or medical insurance industry knowledge is a plus

Posted 1 week ago

B logo

Customer Relations Representative

Bossard Americas CareerCedar Falls, Iowa
Summary Responsible for the daily activities associated with their respective accounts. Essential Duties and Responsibilities include the following: Review and manage Open Order Reports and associated expedites. Daily review and engagement on customer’s hot lists. Verifies inventory and notifies Purchasing of customer orders that would deplete stock. Expedite internally to assure shipment of customer orders Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Informs shipping of packing or labeling requirements for customer shipments. Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers. Ensure all user messages and validation errors are reviewed and managed. Provide feedback directly to customers on general order inquiries. Support Account Manager or Key Account Manager with Quoting Setup and various other duties. Assist quality/purchasing on rejected parts. Other duties may be assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work with new work structures, processes, requirements, or cultures. Building Customer Relationships - Ensuring that the customer’s (internal or external) needs are met; building productive relationships with high priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence. Building Networks - Taking action to establish and maintain connections with people outside one's formal work group, including those outside the organization (e.g., peers, cross-functional partners, and vendors), who are willing and able to provide the information, ideas, expertise, and/or influence needed to achieve work goals. Collaborating - Working cooperatively with others to help a team or work group achieve its goals. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. Continuous Learning - Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals. Creating a Service Reputation - Crafting and implementing service practices that meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Customer Orientation - Placing a high priority on the (internal or external) customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs. Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. Execution - Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Managing Work - Effectively managing one’s time and resources to ensure that work is completed efficiently. Personal Growth Orientation - Actively pursuing development experiences to improve interpersonal and business impact. Sustaining Customer Satisfaction - Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty. Technical/Professional Knowledge & Skills - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results. Technologically Savvy - Leveraging one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Education and/or Experience A Bachelor Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze and interpret general business periodicals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports & business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees of the organization, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from. Ability to deal with problems involving several concrete variables in standardized situations. Computer/System Skills To perform this job successfully, an individual should have Intermediate knowledge of: Microsoft Suite (Excel, Word, PowerPoint) Outlook/email Company Specific Programs Certificates, Licenses, Registrations Current valid driver’s license Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Essential Duties and Responsibilities listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Requirements Travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. The employee must regularly lift and/or move up to 15 pounds and occasionally up to or over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work conditions are that of a normal office setting. The noise level in the work environment can range from quiet to moderate.

Posted 30+ days ago

MJH Life Sciences logo

Coordinator, Strategic Relations & Membership

MJH Life SciencesCranbury, New Jersey

$50,000 - $55,000 / year

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! At MJH Life Sciences, our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! Overview The Strategic Relations & Membership Coordinator supports the Strategic Alliance Partnership (SAP) program and Membership team by coordinating partner initiatives, managing relationships, and ensuring timely execution of deliverables. This role is ideal for someone who is highly organized, relationship-driven, and comfortable managing multiple priorities in a fast-paced environment. What You’ll Do Coordinate day-to-day SAP and Membership activities Maintain partner relationships and track agreements, assets, and deliverables Support partner communications and reporting Assist with prospecting, outreach, and partnership agreements Collaborate with sales, marketing, editorial, and web teams Support special programs and onsite events (up to 10% travel) What You Bring Bachelor’s degree in a related field 2–4 years of experience in partnerships, marketing, or account coordination Strong organization, communication, and follow-up skills Ability to manage deadlines in a fast-paced environment Comfortable working with data, reporting, and CRM tools What You Bring Bachelor’s degree in communications, marketing, business, or related field 2–4 years of experience in partnerships, marketing, account coordination, or similar role Strong organizational and project management skills Clear, confident written and verbal communication Ability to manage multiple deadlines in a fast-paced environment Comfortable working with data, reporting, and CRM systems Collaborative, detail-oriented, and solutions-focused Compensation Range :$50,000 – $55,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience. Benefits Overview :We’re proud to offer a comprehensive benefits package, including: Hybrid work schedule Health insurance through Cigna (medical & dental) Vision coverage through VSP Pharmacy benefits through OptumRx FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options 401(k) and Roth 401(k) with company match Pet discount program with PetAssure Norton LifeLock identity theft protection Employee Assistance Program (EAP) through NYLGBS Fertility benefits through Progyny Commuter benefits Company-paid Short-Term and Long-Term Disability Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity Discounts and rewards through BenefitHub #LI-Hybrid MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

Posted 30+ days ago

Cranbrook logo

Administrative Assistant II - Schools Advancement & Alumni Relations

CranbrookBloomfield Hills, Michigan
Administrative Assistant – Office of Schools Advancement & Alumni Relations Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world’s leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook “the most enchanted and enchanting setting in America” and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website: www.cranbrook.edu . The Administrative Assistant will provide logistical and operational assistance related to parent and alumni engagement activities within the Office of Schools Advancement and Alumni Relations. The Administrative Assistant will report directly to the Director of Parent Relations to assist primarily in the production of engagement activities for parents. The Administrative Assistant will also provide administrative support to the Alumni Relations program. Responsibilities include, but are not limited to: Clerical and Volunteer Support Keep Directors of Parent Relations and Alumni Relations informed and up to date on event progress. Respond to calls and emails in a timely and professional manner. Coordinate and attend event meetings. Take meeting minutes when asked and distribute them in a timely fashion. Assist the Business Services office in negotiating contracts and filing for raffle, liquor and any other required licenses. Enter Purchase Requisitions as needed and seek/manage quotes from vendors Compile, maintain and update event timelines/planning binders. Development Support Send tax information to donors and attendees as necessary. Manage all phases of auction events. Work with Director of Parent Relations on volunteer succession planning. Maintain and respect donor confidentiality. Acquisitions/Finance Support Assist volunteers in creating and tracking event budgets. Update donor, advertising and sponsor forms weekly. Manage auction item intake. Label and store all items in an organized and secure manner using standard inventory tracking system. Work with Business Office to reconcile event budgets. Marketing and Communications Support Create, compile and organize event promotional material. Coordinate the distribution of material to relevant constituents, including volunteers, donors, sponsors and advertisers. Assist in the mailing/distribution of invitations and track all responses. Maintain lists of event attendees. Work with the Directors of Parent Relations and Alumni Relations to maintain and keep current online content via CranNet and the Schools website. Approach work with service-oriented perspective and possess strong interpersonal skills. Polite, respectful and professional communications with the event chairs and all volunteers is required. Set-Up Assist in the set-up and tear-down at all events and help manage guest check-in and check-out at all events. Requirements: A high school degree or GED is required. A minimum of two years administrative experience is required. Excellent communication skills are needed to interact with donors, sponsors, advertisers, event volunteers, parents, faculty and staff. Computer proficiency in Microsoft Office Suite is required, experience with design software is preferred. Must have strong attention to detail as well as the ability to prioritize and organize multiple tasks. Ability to exercise discretion and confidentiality is required. Requires a valid Michigan driver’s license with a satisfactory driving record Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration. For consideration, please submit a resume and cover letter.

Posted 30+ days ago

AZPetVet logo

Client Relations Specialist

AZPetVetPhoenix, Arizona

$17 - $22 / hour

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital. Salary: $17 - $21.50 / hour Benefits of being part of the Lovet team: 3 weeks of Paid Time Off in your first year 7 paid holidays Scrub/uniform allowance Health, Dental, Vision, and HSA Paid parental leave Hands on training and mentorship Personal and professional development and opportunities for growth How You’ll Make a Difference: As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor Help answer any questions a client may have, including referring them to another team member if needed Update patient records Collect and process payments Retrieve prescriptions Assist clients with pet supply and grooming purchases Maintain the front lobby area in a clean, neat, and orderly manner How You’ll Succeed: Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion Have strong interpersonal and oral communication skills. Have basic office skills such as typing, filing, and professional phone etiquette. Have your high school diploma or equivalent (preferred) About Lovet Pet Health Care: In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 30+ days ago

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Associate Manager. Client Relations Specialist

SS&CKansas City, Missouri

$65,000 - $125,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations : Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor’s degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable , to further explore this opportunity, please apply directly with us through our C areers page on our corporate website : www.ssctech.com/careers . Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 1 day ago

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Manager, Celebrity & Influencer Relations

ShadowNew York City, New York

$75,000 - $95,000 / year

SHADOW is seeking a diligent and charismatic Manager for its growing Influencer Division. The ideal candidate must have 3-6 years of agency or in-house experience working on talent and influencer-based initiatives, and possess excellent relationships with talent, managers, agents, stylists, and assistants. What You Bring: Relationships: You have rich relationships with talent, influencers, managers, agents, stylists and assistants. Operational Experience: You have direct experience in talent booking and contract negotiation. (Bonus consideration for those with experience dressing talent.) Dynamic Approach: You can perform seamlessly within a fast-paced, multi-priority setting, and galvanize the team beneath you to deliver under the same set of conditions. Social media fluency: Extensive experience working across all social media platforms, with an obvious passion for the entertainment industry and pop culture. What You Do: Strategy: Develop celebrity and influencer strategies for SHADOW’s full client roster, thoughtfully tailoring each strategy to the unique needs and market position of that particular brand. Execute: You carry out your strategies to fruition, ideating, pitching, selling-in and executing influencer and brand ambassador campaigns. You negotiate deals autonomously. Measure Success: You always track and deliver results Manage: You are mentoring and managing a junior team within the influencer division, but you are also working closely with account teams across the agency. You must know how to delegate, manage and inspire teams agency-wide. Relationship Building: You are expected to continue cultivating relationships with talent, influencers, managers, agents, stylists and assistants. Annual Compensation $75K - $95K (commensurate with experience) What We Provide: Medical + dental + vision insurance Generous PTO and paid holidays Dedicated mental health days Unlimited sick time Give Back. We want SHADOWs to extend their hearts and give back to their various communities and interests, on the clock! We offer 40 hours of paid VTO annually (voluntary time off) 401(k) retirement plan with matching Pre-tax commuter and healthcare benefits 12 weeks paid leave for new parents Individualized career mapping Summer Fridays (early close Fridays Memorial Day - Labor Day) Hybrid work schedule (1-3 days in office per week, depending on role) While SHADOW intends to maintain these employee benefits, the Company reserves the right to modify, amend or terminate these benefits at any time and for any reason. Additional Information SHADOW promotes a diverse and high performing company culture. SHADOW is dedicated to providing equal opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation. All your information will be kept confidential according to EEO guidelines.

Posted 30+ days ago

NVIDIA logo

Developer Relations Manager - GSI

NVIDIAUs, California

$224,000 - $356,500 / year

We are seeking a highly technical and strategic Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with global systems integrators, software solution providers, developers, and industry professionals to develop the adoption of NVIDIA’s sophisticated AI and computing platforms. The ideal candidate brings a blend of deep technical expertise and commercial go-to-market experience, combined with a passion for developer advocacy and a talent for presenting how NVIDIA technology can address complex, real-world challenges. What You'll Be Doing: Act as the trusted technical advisor for Global Systems Integrator developers in various verticals and industries. Solve their problems and champion their needs, with multi-functional partners to drive adoption of NVIDIA technologies. Accelerate critical workloads by demonstrating groundbreaking solutions that integrate the core NVIDIA stack into developer products, platforms, and pipelines. Advise on the technical enablement resources—such as sample code, guides, demonstration pipelines, and tools to highlight the application of technologies in solving real-world problems, maximizing NVIDIA technologies Guide Global System Integrators, Advanced Technology Partners and startups through onboarding and integration with NVIDIA’s programs, fostering co-innovation and the development of next-generation generative AI and physical AI solutions. Map, track, and supervise the developer ecosystem to identify growth opportunities, inform technology roadmaps, and shape adoption strategies. Collaborate multi-functionally with solution architects, engineering, product management, and marketing to drive developer engagement and optimize partner adoption strategies. Engage with partner engineering teams, technical leaders, and decision-makers to identify goals, solve technical challenges, and promote standard processes for successful integrations. Represent and advocate for the partner's technical needs and provide feedback to NVIDIA’s internal product and engineering teams, supplying actionable insights from field deployments to influence product roadmaps. What We Need to See: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience). A minimum of 12+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, including 5+ years of direct hands-on experience in your designated ecosystem (e.g., Telco, MarTech, etc.). Validated experience leading, partnering, and rapidly growing developer programs at major technology companies, GSIs, or within relevant verticals, concentrating on next-generation generative AI and physical AI solutions. Significant technical proficiency in high-performance computing, cloud, AI/ML, and/or vertical-specific frameworks and libraries. Excellent social skills with the ability to distill sophisticated technical concepts for diverse technical and non-technical audiences, from engineers to executives. Experience leading technical partnerships with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops Shown ability to structure and implement sophisticated technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external partners (across sales, legal, product, or marketing teams as needed). Ways to Stand Out from the Crowd: Hands-on experience building or optimizing vertical-specific solutions (e.g., train/inference/tune AI Models , develop RAG pipelines, bidding algorithms, AI data pipelines, etc.) . Familiarity with advanced computing, AI, and/or GPU acceleration platforms (NVIDIA NVAIE, CUDA, Triton, NeMo, NIMs, DOCA, Omniverse, Physical AI solutions) . Track record in crafting and implementing systems for real-time processing and low-latency decision-making. Successful history of building and scaling developer communities and delivering impactful technical enablement programs. Experience developing with ML/DL frameworks and MLOps ecosystem of partners and solutions in the cloud and on-prem With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD for Level 5, and 272,000 USD - 431,250 USD for Level 6. You will also be eligible for equity and benefits . Applications for this job will be accepted at least until January 13, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 2 weeks ago

Lawn Doctor logo

Sales & Customer Relations Specialist

Lawn DoctorStroudsburg, Pennsylvania

$18 - $24 / hour

Benefits: Opportunity for advancement Paid time off Bonus based on performance Flexible schedule Training & development Lawn Doctor – Sales & Customer Relations Specialist Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team as a Sales & Customer Relations Specialist . This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent service. This person will serve as the hub of our operations—managing customer inquiries, assisting with routing and scheduling, supporting the technician team, and driving service sales. The ideal candidate is not only organized and reliable but also comfortable speaking with customers and skilled in identifying opportunities to enhance service offerings. Key Responsibilities: Serve as the first point of contact for customer inquiries and support Communicate with new leads to convert them into Lawn Doctor customers Work with current customers to recommend and add services that meet their lawn care needs Support technicians by assisting with daily routing, job coordination, and customer communication Ensure high customer satisfaction through timely and professional communication Proactively follow up with customers post-sale to reinforce service satisfaction and encourage retention Maintain accurate records, schedules, and service follow-ups with attention to detail Develop strong product knowledge of Lawn Doctor services and seasonal offerings What We’re Looking For: Strong work ethic and excellent attention to detail Enthusiastic and comfortable working directly with customers (in person and over the phone) Strong organizational and communication skills Ability to multitask and manage a dynamic work environment Previous sales or customer service experience strongly preferred Prior experience in lawn care or service-based industries is a plus but not required Valid driver’s license, clean driving record, and reliable transportation Dependable attendance and punctuality We Offer: Opportunities for professional growth A supportive team environment If you are driven, organized, and passionate about helping customers while keeping operations running smoothly, we would love to hear from you! Compensation: $18.00 - $24.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. * Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Posted 3 days ago

Ferrovial logo

Investor Relations Analyst

FerrovialNew York, New York

$90,000 - $125,000 / year

Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial , we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and Energy. Our Corporate organization oversees business activities, providing strategic planning, communication, legal, finance and human resources services to the business units. As a member of our corporate organization, you will have a broad view of our company, further supporting your career development. Why Ferrovial? Global presence, local impact : Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence : Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth : Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing : Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools : Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: Investor Relations Analyst Location: New York, NY Department: Investor Relations Reports to: US Investor Relations Manager About the Role: We are seeking an analytically strong, detail‑oriented Investor Relations (IR) Analyst to support the US IR team in communicating the company’s strategy, performance, and outlook to the investment community. This role will help prepare earnings materials, monitor market sentiment, conduct targeting, and coordinate investor engagement across conferences, roadshows, and inbound inquiries. Key Responsibilities: Earnings & Disclosure Support: Assist in drafting/curating earnings call scripts, investor presentations, Q&A prep, and messaging. Market & Peer Intelligence: Track sell‑side research, price/volume drivers, ownership changes, and peer benchmarking. Financial Analysis: Build and maintain light financial models/tables to support guidance narratives and ad‑hoc analysis. IR Calendar & Events: Coordinate investor conferences, NDRs, and site visits. IR Infrastructure: Maintain the IR website, FAQs, CRM, and mailing workflows. ESG/Corporate Governance Support: Contribute to ESG narrative and investor FAQs. Monitoring & Reporting: Produce daily/weekly market/ownership summaries and event recaps. Process Excellence: Support SOX/ICFR‑related coordination on disclosure controls. Shareholder Targeting & US Investor Base Expansion: Conduct structured targeting to identify and prioritize prospective U.S. institutional investors. Monitor Ferrovial’s valuation in the markets and provide the reports required by Management. Assist in responding to inquiries from financial analysts and institutional investors. Qualifications: Bachelor’s degree in Finance, Economics, Accounting, Business or related field. 5+ years’ experience in IR, equity research, financial analysis, corporate finance, or capital markets. Strong communication skills and advanced Excel/PowerPoint. Familiarity with public‑company reporting cycles and Reg FD will be highly valued Core Competencies: Analytical rigor and structured problem‑solving Clear communication and storytelling Collaboration and ownership mindset Attention to detail Travel: Availability to travel both nationally and internationally (~30%) for conferences, investor meetings, and roadshows. The salary range is $90,000 – $125,000 plus bonus potential. Exact compensation may vary based on skills and experience . Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws. #WeAreFerrovial

Posted 3 weeks ago

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Guest Relations Coordinator

Vista Hills Health Care CenterEl Paso, Texas
Join Our Team As a Guest Relations Coordinator Create a Warm and Welcoming Experience for Residents and Guests We’re Seeking a Personable and Detail-oriented Guest Relations Coordinator to Join Our Growing Team! This Role Is Essential in Ensuring That Residents and Their Guests Feel Comfortable, Informed, and Supported Throughout Their Stay. Success in This Role Requires Exceptional Communication Skills, a Friendly Demeanor, and the Ability to Anticipate and Meet the Needs of Residents and Their Families. Your Impact As a Guest Relations Coordinator In This Role, You Will: Welcome New Residents: Escort Residents to Their Rooms at Admission and Assist with Unpacking and Room Setup Provide Comfort: Offer Water, Snacks, Meals (with Nurse Approval), Blankets, Pillows, and Other Comfort Items Orient Guests: Explain Facility Amenities Including Phone/Tv Use, Dining Options, Activities, and Salon Services Host Tours: Give Tours to Families and Guests, Showcasing Amenities and Resident-centered Services Coordinate Dining & Events: Assist with Guest Meal Arrangements, Private Dining Room Setup, and Family Events Support Activities: Help Residents Attend Activities or Engage in Self-initiated and In-room Leisure Make Daily Rounds: Check on Residents to Ensure Comfort and Promptly Meet Any Needs Engage Visitors: Greet Visitors Warmly, Remember Names, and Ensure an Exceptional Guest Experience Collaborate with Staff: Work with All Departments to Coordinate Guest and Resident Services Assist with Discharges: Help Pack Belongings, Carry Items, and Provide Support During Discharge Follow up: Call Discharged Residents to Ensure Safe Arrival and Satisfaction with Their Care Experience What Makes You a Great Fit We’re Looking for Someone Who: Has Excellent Interpersonal and Communication Skills Is Proactive and Attentive to Guest and Resident Needs Demonstrates a Warm, Welcoming Personality and Professionalism Is Organized and Skilled at Event or Schedule Coordination Has Experience in Customer Service, Hospitality, or Healthcare (Preferred, Not Required) Benefits (Full-time) Comprehensive Coverage: Health, Dental, and Vision Insurance Extra Protection: Ad&D, Short-term Disability, Cancer, Critical Illness, and More Life Insurance: Whole and Term Policies Professional Growth: Tuition Reimbursement Time to Recharge: Paid Time off Retirement Planning: Immediate 401(K) Eligibility Unwavering Support: Exceptional Corporate Resources and Leadership Equal Opportunity Employer We Are an Equal Opportunity Employer and Prohibit Discrimination/Harassment Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws.

Posted 1 day ago

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Member Relations Manager

Major Food BrandNew York, New York
Major Food Group is hiring a Member Relations Manager to provide support to ensure efficient operation of the department. The ideal candidate will be self-sufficient, self-motivated, and trustworthy, with a proven ability to independently manage multiple tasks with competing priorities and deadlines. This dynamic role will have many moving pieces and requires adaptability. Primary Job Activities: Track all incoming applications and follow up with all current nominations while maintaining a large CRM database. Handling all questions, information requests, and complaints regarding membership. Processing membership applications, renewals, and resignations. Maintaining and updating membership records. Assisting with member communication activities. Collecting data, tracking membership statistics, and preparing reports. Coordinating with the accounting department to track membership revenue. Preparing membership marketing materials. Organizing events and activities for existing and prospective members. Assist with monthly membership newsletter Oversee ZZ’s Club Membership emails and correspondences Assist with the implementation and training of Peoplevine app into membership community Responsible for key date communication to members (i.e. Art Basel, NYE announcements, etc.) Assist MFG Senior Director of Guest Relations with administrative membership tasks Maintains the club’s database (membership register) of members’ files. Develops and ensures that established procedures for processing prospective members’ applications are consistently followed. Processes all requests for and transfers of membership. Assists prospective members in fulfilling application requirements. Maintains online member directory. Oversees the administration of all membership rules and regulations to ensure consistency in interpretation and application; updates club rules and regulations and keeps members informed of changes. Responsible for all correspondence to members regarding rules infractions. Maintains all waiting lists for club Skills and Qualifications High School diploma, College degree preferred 3 years of administrative assistant experience. Previous experience in member management, sales, or recruitment Excellent verbal and written communication skills. Excellent customer service skills. Ability to think creatively and take initiative. Excellent writing and editing skills. Highly organized. Extensive knowledge of appropriate software including: Microsoft Word, Excel, PowerPoint, and Google Workspace Reporting skills Problem-solving and organization. BENEFITS: We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Equal Employment Opportunity Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Posted 30+ days ago

Vast logo

Employee Relations Manager

VastLong Beach, California

$105,000 - $175,000 / year

At Vast, our mission is to contribute to a future where billions of people are living and thriving in space. Vast is developing next-generation space stations to ensure a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and unlocking a new space economy for government, corporate, and private customers. Using an incremental, hardware-rich and low-cost approach, Vast is rapidly developing its multi-module Haven Station. Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the world’s first commercial space station when it launches, followed by additional Haven modules to enable permanent human presence by 2030. Our team is all-in, committed to executing our mission safely and on time. If you want to work with the most talented people on Earth furthering space exploration for humanity, come join us. Vast is looking for an Employee Relations Manager , reporting to Senior Manager of People Business Partners, to support the development of the systems that will be required for the design and build of artificial-gravity human-rated space stations. This person will oversee and manage employee relations matters with a focus on ensuring compliance with company policies, employment laws, and regulations. This role involves conducting comprehensive investigations, resolving workplace conflicts, and partnering with internal stakeholders to promote a fair, ethical, and inclusive work environment. This role will also oversee compliance and the development of policies. The ideal candidate will possess strong investigative skills, sound judgment, and a proactive approach to identifying and mitigating risk. This will be a full-time, exempt position located in our Long Beach location. Responsibilities: Lead and manage complex and sensitive workplace investigations. Provide thought leadership to the team of People Business Partners; operate as a Center of Excellence. Ensure investigations are conducted thoroughly, objectively, and in compliance with company policies and applicable employment laws. Document investigation processes, findings, and conclusions effectively, ensuring detailed case management. Analyze case notes and prepare comprehensive executive summaries. Provide recommendations on appropriate corrective actions, discipline, or policy changes following investigations. Collaborate with Legal, People Business Partners, and senior, and C-level business leaders to resolve employee relations issues while ensuring consistency and fairness. Ensure consistent application of company policies and procedures across all departments. Stay current with federal, state, and local employment laws and regulations to ensure organizational compliance. Conduct audits and assessments to evaluate potential risk areas and recommend improvements to minimize legal exposure. Maintain detailed records of investigations, including key findings, timelines, and outcomes. Enhance reporting tools to analyze trends, identify risk patterns, and recommend proactive solutions. Present findings and insights to C-level leadership to support decision-making and risk mitigation strategies. Conduct regular reviews of the employee handbook to ensure compliance with employment laws and industry best practices. Collaborate with legal counsel to ensure policies reflect current legal requirements and risk management considerations. Ensure all policies are written in clear and accessible language for employees at all levels. Serve as the primary point of contact for employee questions related to handbook policies. Minimum Qualifications: 10+ years of progressive experience in employee relations, investigations, or compliance roles. Bachelor's degree in Human Resources, Business Administration, related fields or equivalent years of experience. Strong knowledge of employment laws , including wage & hour, ADA, FMLA, FLSA, and EEO regulations. Preferred Skills & Experience: Exceptional investigative skills, including interviewing, documentation, and analysis. Ability to handle sensitive and confidential matters with discretion and professionalism. Strong conflict resolution and mediation skills. Excellent written and verbal communication skills. Ability to collaborate effectively with stakeholders across various organizational levels. Demonstrated ability to manage multiple priorities in a high performing and fast-paced environment. Additional Requirements: This role may require occasional travel for investigations or meetings Willingness to work evenings and/or weekends to support critical mission milestones Pay Range: Senior Employee Relations Manager: $105,000 - $150,000 Staff Employee Relations Manager: $130,000 - $175,000 Pay Range: California $105,000 - $175,000USD COMPENSATION AND BENEFITS Base salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full-time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: 100% medical, dental, and vision coverage for employees and dependents, generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non-exempt staff with the ability to cash-out unused vacation annually, paid parental leave, short and long-term disability insurance, life insurance, access to a 401(k) retirement plan, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks. We also take pride in offering exceptional food perks, with snacks, drip coffee & onsite barista, cold drinks, and dinner meals remaining free of charge, and lunch subsidized as part of Vast’s ongoing commitment to providing high-quality meals for employees. U.S. EXPORT CONTROL COMPLIANCE STATUS The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. This status includes U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending. EQUAL OPPORTUNITY Vast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Posted 1 day ago

Bain Capital logo

Investor Relations Co-op - Private Markets

Bain CapitalBoston, Massachusetts

$24 - $26 / hour

BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage . Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes . POSITION DESCRIPTION AND RESPONSIBILITIES: The Investor Relations team seeks a co-op to assist in ad hoc projects including, but not limited to, marketing material preparation, investor requests, and database maintenance. This individual will provide business development, marketing, and client services support to all functions within Investor Relations across private markets business units. QUALIFICATIONS: Demonstrated academic achievement Outstanding Excel and PowerPoint skills Strong interpersonal skills and ability to interact with senior personnel across IR Self-starter with strong project management and follow through skills Detail oriented, conscientious and energetic professional with ability to think creatively Capacity to discretely handle highly confidential and sensitive information Team player with a “can do” attitude; willingness to take on any task, no matter how small Comfort with organizing and interpreting large amounts of data Compensation: Expected Hourly Rate of Pay $24.00 – 26.00 Actual hourly rate of pay will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Posted 6 days ago

G logo

Sr. Manager, HR Business Partners & Employee Relations

Goodwill of Central & Northern ArizonaPeoria, Arizona
2626 W Beryl Ave Phoenix Arizona, 85021,Starting Pay :$105,000.00 Annual Position Description : Oversees the HR Business Partner Team (HRBPs) and the Employee Relations Team (ER) to most effectively manage company talent and minimize risk and negative exposure while increasing productivity and retention for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role leads the development, design, and implementation of proactive, scalable, and compliant people operations across a multi-state organization. This role is responsible for stabilizing and strengthening HR fundamentals, establishing consistent practices, and evolving the HR Business Partner and Employee Relations functions into trusted forward-thinking partners to the business, ensuring the HRBP and ER teams become strategic partners with business area leaders to solve problems, leverage opportunities, and minimize risk. Essential Duties and Responsibilities : Develops and executes HR strategies that strengthen foundational people practices and support short- and long-term business objectives across a multi-state organization. Builds and leads high-performing HRBP and ER teams by establishing clear operating models, goals, success metrics, and development plans that drive accountability and consistency. Leverages people and employee relations analytics proactively to identify trends, risks, and capability gaps; ensures timely intervention, corrective action, and leader support through targeted tools, training, and guidance. Ensures enterprise-wide compliance and risk mitigation by overseeing adherence to all applicable federal, state, and local employment laws and regulations, including FLSA, NLRA, FMLA, ADA, and EEOC requirements. Monitors emerging workforce and employment trends and translates insights into practical, scalable solutions aligned with organizational priorities and operational needs. Partners with business leaders on workforce planning and restructuring efforts, ensuring alignment with strategy, compliance, and change management best practices. Leads the HR Business Partner team in providing proactive coaching and advisory support to leaders across performance management, leadership effectiveness, talent planning, compensation, engagement, retention, succession, and recognition. Leads the Employee Relations function to proactively assess ER trends, address root causes, and implement preventative strategies, including training and leader enablement tools. Oversees the development, review, and annual update of employee handbooks and HR policies, ensuring clarity, consistency, and compliance across multi-state operations. Interprets and applies employment law, policies, and practices to provide clear, practical guidance to leaders and HR partners, balancing risk management with sound business judgment; leads HRBP and ER teams to operate likewise. Collaborates closely with senior and executive leadership to solve complex people challenges and advance organizational effectiveness. Models a high standard of service and partnership, building trust and credibility through responsive, consistent, and solutions-oriented HR support. Independently leads high-impact, cross-functional HR initiatives and projects from design through execution, ensuring alignment with operational needs and scalability. Serves as the escalation point for complex, sensitive, or high-risk HR and employee relations matters. Acts as a visible HR leader and ambassador, driving initiatives that strengthen operations, leadership capability, and workplace culture. Designs and delivers training related to people management, employee relations, and employment law to build leader confidence and capability and reduce risk. Maintains strict confidentiality and sound judgment, handling sensitive information with discretion and professionalism. Identifies and drives continuous improvement opportunities to streamline HR processes, enhance consistency, and improve scalability and effectiveness. Partners with HR leadership to build and manage budgets for assigned areas, ensuring responsible stewardship of resources. Travels to company locations as needed. Provides support outside standard business hours when needed, particularly for urgent or high-risk matters. Leads performance management and talent oversight for direct reports, including coaching, discipline, development planning, compensation, and annual reviews. Plays a critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties as assigned. Minimum Qualifications (Education, Experience, Skills) : Bachelor’s degree or equivalent work experience in Human Resources, Business, Finance, or another related field, preferred. High School degree or GED required. 5+ years’ of prior leadership experience. Proven HR Business Partner experience (employee relations, investigations, strategic HR consulting, employee retention enhancement, training, and development, etc.) or leadership of HR Business Partner function strongly preferred. HR Retail experience preferred. Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients. Strong verbal and written communication skills with the proven ability to drive communication across a broader group. Proven ability to be analytical and handle confidential and sensitive data effectively with strong attention to detail. Attention to detail and well-organized. Ability to juggle multiple tasks while still delivering high-quality results in a fast-paced environment, working well under pressure. Proven ability to lead process improvement for human capital and/or operational issues. Thorough working knowledge of current state and federal rules and regulations regarding employment law. Demonstrated ability to manage and prioritize multiple processes with minimal supervision. Demonstrated ability to explain difficult issues and information clearly, ensuring communication is understood. Demonstrated ability to lead, coach, train, and motivate others. Proficient with Microsoft Office Suite. Valid driver's license and clean MVR. Must maintain auto insurance at all times, which is equal to or in excess of the state minimum. Ability to pass a background check and drug screen, where applicable for the position. You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( https://www.cisa.gov/be-cyber-smart/campaign ) to learn how to report it.

Posted 2 weeks ago

Collaborative Solutions logo

Customer Relations Specialist II, Vault

Collaborative SolutionsNew Castle, Delaware

$21+ / hour

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. Job Description We’re looking for a Customer Relations Specialist to join our PSA Vault Customer Relations team. Professional Sports Authenticator (PSA) is the largest and most trusted third-party trading card authentication and grading company in the world. Since its inception in 1991, PSA has certified over 40 million cards and collectibles with a cumulative declared value of over a billion dollars. The Customer Resource Center is embedded in the operations process working cross functionally and cross collaboratively with other Operations departments. The ideal candidate will be a team player who possesses at least 1 year of strong customer service skills within a customer service environment, problem-solving skills, keen attention to detail, and excellent communication skills. You’ll report to the Customer Relations Supervisor and work from our PSA Vault in New Castle, DE . What You’ll Do: Facilitate communication between Vault Customer Care and operational teams regarding damaged inventory items, ensuring accurate documentation and timely customer notifications Utilize Salesforce work order management system to coordinate resolution activities across departments Document inventory exceptions through digital imaging, maintaining comprehensive visual records for assessment and resolution Coordinate shipment logistics for items requiring reholdering, ensuring proper routing to appropriate facilities with correct handling instructions Monitor progress of exception resolution through established 10-day turnaround process, updating stakeholders on status Manage reimaging workflows for corrected items, ensuring proper replacement of digital assets in inventory management systems Maintain Receiving exceptions rack, implementing appropriate resolution procedures based on exception type Alert eBay Operations team regarding order returns, verifying condition and documenting any damage or mislabeling Create and route work orders for label corrections, documenting issues with supporting imagery and coordinating with NJ team for resolution Process damaged/cracked holder exceptions through established workflows, ensuring proper documentation and resolution routing Generate comprehensive exception tracking reports under customer accounts and vault house/vault exceptions categories Conduct periodic quality assurance reviews of Vault House Account inventory, verifying condition prior to listing Initiate review processes for certification discrepancies including label issues, damaged holders, and image inconsistencies Who You Are: Proficiency with Salesforce work order management Experience with digital imaging equipment and basic image processing Strong attention to detail in documentation and quality control processes Excellent cross-functional communication skills Ability to follow established workflows while exercising appropriate judgment for exceptions Access to digital imaging equipment for exception documentation Salesforce system access for work order management Physical Requirements: Computer Use : Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. Hand Use : Regular hand use for various tasks. Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds. Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. Hourly Rate : The reasonable estimated hourly rate for this position is $21. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits:Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .

Posted 1 week ago

Arcade logo

Agent Developer & Developer Relations Advocate

ArcadeSan Francisco, California

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch.

Why? Because AI is trapped in a chat box. It can't take real actions in the real world.

We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future.

The Revolution Needs You

Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big.

Why This Is The Opportunity of a Lifetime

  • Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone.

  • Dream Team: We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms.

  • Perfect Timing: We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us.

  • Massive Market: We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building.

  • Backed By The Best: Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge.

The Challenge

We're arming AI with real capabilities, and we need someone to show developers how to unleash them.

As our Developer Relations Advocate & Agent Developer, you will be showing the world what is possible with state-of-the art demos and agents. You will be using your existing AI/LLM knowledge to build exciting and novel agents that excite & educate, often open-sourcing them. You will of course be building with Arcade, as well as the tools and frameworks of our many partners to push the art-of-the-possible forward. You will become user-0 of Arcade, and collaborate with the engineering and product teams to build, test, and document our newest features.

Then, you will be using your pre-existing networks and reach to share your work with the developer community at large, by creating and sharing videos and blog posts online, and by speaking at meetups and conferences in the real world. This will include travel and networking to succeed.

What You'll Do

  • Build: Create bleeding-edge demos showcasing Arcade's products and ecosystem partners, while teaching developers how to make agents that really work.

  • Public Speaking and Evangelism: Be the face of Arcade within the greater AI developer community. Represent Arcade at conferences, community meetups, and customer events. Become an ever-present source for information and ideas. We expect you to already know the best conferences and meetups for agent developers, and what would make a memorable presentation.

  • Marketing and Awareness: Increase adoption of Arcade’s product. Build brand awareness in the developer community.

  • Advocacy and Community Engagement: Engage with developers in Arcade’s community, educating and gathering feedback for the product and GTM teams.

Required Skills

  • Expert agent builder and proficient with at least one agent orchestration framework (Langchain, Mastra, etc)

  • 3+ Years of professional software development experience using Python and/or Typescript

  • 3+ years of developer relations, developer marketing, or similar related experience.

  • A large, pre-existing audience on social media, YouTube, LinkedIn, or similar platform.

  • Enthusiastic about public speaking and direct developer engagement both online and in person.

  • Experience creating new communities of engaged users and partners.

  • Passion for AI and its impact on our technological world - you’ve built agents before and understand their power and the problems.

  • Video production and editing skills

  • Strong teamwork and communication skills

  • High motivation and ability to work on a fast cadence - shipped is better than perfect.

Join The Movement

We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution.

If you want to look back in 5 years and say, "I helped build that", then we want to talk to you.

Ready to make AI actually useful? Apply Now

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